Sales Representative III
Account Representative Job In Ohio
What You Can Expect As our Business Development Manager III, you will be responsible for driving sales of ENGIE's retail energy products to Commercial and Industrial (C&I) customers. In this role, you will focus on meeting key performance indicators while ensuring compliance with ENGIE's policies, processes, and governance standards. This position may be based remotely in Ohio, Illinois, Pennsylvania, or New Jersey, and reports directly to the Regional Vice President of Sales for the PJM Market. This position may be based remotely in Ohio, Illinois, Pennsylvania, or New Jersey, and reports directly to the Regional Vice President of Sales for the PJM Market
Prospect and acquire new C&I customers within the PJM (IL, OH, PA, NJ & MD) region through networking, cold calling, social media, and other means to build a robust pipeline of opportunities
Establish strong direct and indirect relationships to acquire and retain a book of business, meeting and/or exceeding goals.
Develop sales plans and strategies to increase regional third-party business and coordinate these efforts with other regional managers to maximize business throughout the territories we serve
Use market knowledge and competitor analysis to identify and develop the company's unique selling propositions and differentiators
Assess customer needs and propose offerings to meet and/or exceed these needs
Analyze supply proposals to ensure an "apples-to-apples" comparison by understanding the regional market, competitors, energy components, and product offerings
Coordinate and manage various internal processes and resources to close transactions (Legal, Credit, Supply, Business Controls, and Operations).
Collaborate with Key Account team members on transactions involving key customers to improve success odd
What You'll Bring
You hold a Bachelor's degree in Business Administration, Marketing, Sales, or a related discipline, where you gained a foundational understanding of business operations, customer engagement strategies, market analysis, and sales principles. Alternatively, we will consider candidates with at least seven (7) years of relevant professional working experience in business development, sales, or account management
You have a minimum of five (5) years of sales experience within the retail energy industry, with a proven ability to build client relationships and meet or exceed sales targets
You possess strong negotiation skills, allowing you to secure favorable outcomes in high-stakes discussions
You are a self-driven individual capable of quickly learning new products, processes, and systems, adapting to changing environments with ease
You are proficient in interacting with executive-level decision-makers, confidently presenting and discussing strategic initiatives
You have the ability to thrive in fast-paced settings, consistently delivering results under pressure
Additional Details
This role is eligible for our hybrid work policy
Must be available to travel domestically up to 10% of the time and with the need for some overnight trips
Must be willing and able to comply with all ENGIE ethics and safety policies
Compensation
Salary Range: $86,100 - $132,020 USD annually
This represents the average expected pay range for a qualified candidate.
Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.
ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.
In addition to base pay, this position is eligible for a competitive bonus
Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location
At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all - we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.
Why ENGIE?
ENGIE North America isn't just participating in the Zero-Carbon Transition, we're leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.
At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, customers, products and services, and community. ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.
We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at *************************. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.
We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.
The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.
Business Unit: GEMS
Division: GEMS - BP US SUPPLY
Legal Entity: ENGIE North America Inc.
Professional Experience: Skilled ( >3 experience
Education Level: Bachelor's Degree
Why this matters to us
Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities.
New Business Policy Representative-Life Insurance
Account Representative Job In Cincinnati, OH
The New Business Policy Representative will "own" and be accountable for life insurance applications as they move through the process including initial receipt of the application through the final receipt of forms on delivery.
The role is responsible for customer service, issuance and administrative functions, cases, and products/plans. This position must accurately interpret and fulfill all requirements necessary for accurate processing, follow current procedures in accordance with industry/state regulations, internal/external audit recommendations, and compliance directives. The position must stay abreast to product and case education and associate training/coaching; identify and resolve system/processing related issues.
At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice. Because we believe everyone should be happy, healthy and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning, investments, and wealth management services.
Position Location:
This is a hybrid role working partially in-office and partially from home.
What you do:
Research of customer needs and problems; develop informed, innovative solutions; and decisive action within defined parameters of authority; to build customer loyalty while maintaining the financial and procedural integrity of the case. This includes assisting customers/producers via phone and email.
Manages an average caseload of 70-90 new applications a month at various stages in the underwriting process.
Field customer inquiries and utilize empathy and patience with all customers.
Utilize web-based systems in a paperless environment to order, retrieve, manage case activity, and organize underwriting requirements.
Responsible for working in a cross-functional team environment with a sense of urgency.
Meeting or exceeding service standards with respect to accuracy, turnaround time and overall quality of work product and service.
Responsible for account reconciliation, utilizing appropriate system.
Correspond with Legal and Compliance departments as necessary for assistance in handling complex cases and customer complaints.
Handle and complete assignments and projects within provided timeframes.
Additional duties as assigned.
What you bring:
High School Diploma or GED required
0-2 years of related experience, 1 year of experience in a customer service environment highly preferred
Experience in the financial services or insurance industry is preferred
Ability to work without close supervision and to exercise independent judgment and problem solving in a professional area.
Excellent time management/organizational skills with the ability to prioritize, multitask, and swivel quickly between assignments as necessary.
Strong attention to detail and accuracy.
Experience in fast-paced environment; possess a strong commitment to driving down turnaround time.
Ability and willingness to support team to accomplish departmental goals.
Must be able to work overtime as needed to meet business needs.
Prior experience with or quick ability to effectively learn various computer software applications.
What we offer:
A meaningful mission. Great benefits. A vibrant culture
Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.
At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect and things you don't:
Ameritas Benefits
For
your money:
401(k) Retirement Plan with company match and quarterly contribution
Tuition Reimbursement and Assistance
Incentive Program Bonuses
Competitive Pay
For your time:
Flexible Hybrid work
Thrive Days - Personal time off
Paid time off (PTO)
For your health and well-being:
Health Benefits: Medical, Dental, Vision
Health Savings Account (HSA) with employer contribution
Well-being programs
with financial rewards
Employee assistance program (EAP)
For your professional growth:
Professional development programs
Leadership development programs
Employee resource groups
StrengthsFinder Program
For your community:
Matching donations program
Paid volunteer time
- 8 hours per month
For your family:
Generous paid maternity leave and paternity leave
Fertility, surrogacy and adoption assistance
Backup child, elder and pet care support
An Equal Opportunity Employer
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.
Services Support Representative
Account Representative Job In Canton, OH
JOB FUNCTION/PURPOSE - The Service Support Representative provides a consistent, high quality customer experience to create a lasting partnership by putting the customers first. The SSR is the relationship and communication link between the customer and operations.
The position works proactively to serve as a critical point of contact for loan servicing and support.
Qualifications High School diploma or GED required; associate degree in a Business-related field or commensurate experience preferred.
Prior customer service or call center experience preferred.
Excellent written and verbal communication skills.
Strong interpersonal skills to work collaboratively and effectively with management, peers, and customers.
Working knowledge of Microsoft Office applications (Outlook, Teams, Excel, Word, etc.
).
PRINCIPAL ACTIVITIES/OBJECTIVES - Thoroughly review, notate customer inquiries in a timely and accurate manner within compliance and investor guidelines.
Comply with bank, regulatory and investor requirements regarding all functions of the Customer Relations Department.
Provide customer with loan history payment transactions.
Review and submit PMI/MIP deletions, escrow deletions, interest calculations and escrow analysis.
Initiate retail loan inquires on behalf of the customer, if applicable.
Explain processes and procedures to customers using provided resources.
Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program.
Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Schedule Information Monday - Friday 8:30am to 5:00pm EEO Statement Dollar Bank is an Equal Opportunity Employer.
Minority/Female/Veteran/Disabled Benefits Information Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.
Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.
For more information, please visit ***********
dollar.
bank/company/careers/benefits .
Deposit Operations Account Specialist 1
Account Representative Job In Seville, OH
The Deposit Operations Account Specialist 1 assists the Deposit Operations function of the Bank to help achieve an efficient and effective operations process. Reviews all deposit and loan maintenance documents to verify that they are complete, accurate, and compliant. Ensures decision guidelines are adhered to and understood. Assists in execution of procedures and ensures compliance to meet security precautions and to protect customer deposits and bank assets. Strives to achieve a working knowledge of all laws and regulations related to deposit operations which ensures all duties and tasks performed are in compliance with legal and regulatory requirements.
Essential Functions (primary functions and/or reasons the job exists in order of importance)
Assists the Deposit Operations function of the Bank to help achieve an efficient and effective operations process. Reviews all deposit and loan maintenance documents to verify that they are accurate and complete.
Logs and tracks any errors identified in the deposit and loan maintenance documents.
Ensures the maintenance procedures are compliant through numerous tasks and functions including, but not limited to, deposit account proof and monitoring, reviewing, and verifying maintenance documents in comparison to what is on the Core system.
Monitors dormant to active daily and weekly reporting to ensure status changes meet compliance guidelines.
Reviews quality control on core account records and update accordingly.
Assists in reviewing new accounts and other appropriate workflows as directed (role change, product rate changes, minor changes, closed accounts).
Participates in investigating/researching fraudulent related issues such as account monitoring and researching suspicious activity. Helps provide research for legal subpoenas.
Assists with projects impacting deposit accounts including, but not limited to, software upgrades and new or changing deposit product offerings, such as Harland, Secure Support, and Disaster Recovery testing.
Maintains awareness, understanding, and compliance with the Bank's internal policies and procedures, laws, and regulations appropriate for this position.
Provides assistance in response to regulatory and internal/external audit requests
Travels occasionally in order to participate in special assignments, training, and/or travel between office locations.
Desired Qualifications/Experience/Certification/Education (in order of importance)
1+ years of relevant banking experience.
Experience being accurate with a focus on attention to details.
Strong Communication skills (oral, written and interpersonal) appropriate for interacting with all levels of customers, service providers and bank personnel.
Experience with Microsoft Windows, Outlook, and Excel or transferable software packages.
Experience multi-tasking and prioritizing previous work assignments to ensure deadlines are met.
Experience working independently as well as within a team environment.
High School diploma, GED, or commensurate experience.
Valid driver’s license and a driving record that conforms to company standards.
Physical Requirements (specific to the role)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Ability to work effectively in an office environment for 40+ hours per week (including sitting, standing and working on a computer for extended periods of time).
Ability to communicate effectively in a collaborative work environment utilizing various technologies such as: telephone, computer, web, voice, teleconferencing, e-mail, etc.
Ability to travel as required.
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
We are an equal opportunity employer/minority/female/disability/protected veteran.
Collections Coordinator ($20-25/hr)
Account Representative Job In Columbus, OH
For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Collection Coordinator to work at a premier client in Columbus, OH. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Duration: 3 months
Pay Rate: $20-25/hr
.
Why you should apply to be Collection Coordinator:
• Join a dynamic team focused on process improvement and automation with the launch of YayPay.
• Enjoy a collaborative work environment that fosters strong relationships across various departments.
• Benefit from a company that values exceptional customer service and supports your professional growth.
• Work with industry-leading technology and tools to enhance your efficiency and effectiveness.
What’s a typical day as Collection Coordinator? You’ll be:
• Monitoring accounts to identify any past due balances and making collection efforts on overdue accounts, reporting to the Collections Manager.
• Providing exceptional customer service while tracking down missing invoices for upcoming training events.
• Identifying problems and inconsistencies within the collections process and recommending appropriate corrective procedures.
This job might be an outstanding fit if you:
• Have an Associate degree or equivalent experience in lieu of a degree.
• Bring 2+ years of related experience, with previous collection experience preferred.
• Possess knowledge of credit terms and collections techniques, along with proficiency in SAP/Salesforce or similar software.
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\t\t\t\t \t\t\t\t\t \t\t\t\t \t\t\t\t \t\t\t\tAs part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly®?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined. \t\t\t \t\t\t
\t\t\t\t \t\t\t\t\t \t\t\t\t \t\t\t\t \t\t\t\t
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. \t\t\t \t\t\t
Collections Coordinator
Account Representative Job In Akron, OH
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!
Responsible for collecting and processing accounts receivable.
Essential Job Duties
Assist team members and leaders in collection efforts.
Assist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account invoices, or COD account invoices.
Provide outbound communications, such as calls, faxes, and collection letters to Customers and Company employees from other departments and locations as requested by leadership.
Provide support to leadership with inbound communications as needed.
Prepare and send external mail and overnight packages originating from Collections staff.
As assigned, manage inbound and outbound communications to/from Group email boxes.
Assume other duties as assigned.
Supervisory Responsibilities
Not responsible for supervising employees.
Education & Experience
Bachelor's Degree or equivalent work experience.
1+ years of related experience required.
Preferred Requirements
No Preferred Education Required.
2+ years of experience in business-to-business collections.
Knowledge/Skills/Abilities
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain, and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others, and make presentations to departments or middle management.
Problems encountered are routine, somewhat repetitive, and generally solved by following clear directions and procedures.
Decisions generally affect own job or assigned functional area.
Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
Handle multiple tasks or projects simultaneously with moderate complexity.
No additional competencies required.
Essential Physical Demands/Work Environment
Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
Travel may be required periodically, including overnight stays (contingent on position requirements).
Must be able to lift up to 25 pounds.
Benefits:
Health/Dental/Vision Insurance
Paid Time Off
401k with Generous Company Match
Company Paid Life Insurance and Long-Term Disability
Short-Term Disability
Employee Assistance Program
Tuition Reimbursement
Employee Discounts
Join us for an exciting career journey with positive, driven individuals.
Legal Billing Specialist
Account Representative Job In Cleveland, OH
The Legal Billing Specialist is responsible for activities related to the firm's billing process for specific portfolios as assigned. This individual will work with billing attorneys as well as associated internal and external clients to ensure that the processing of pro formas is consistently completed in an accurate and timely manner. This individual may also create and produce reports and analytics related to assigned accounts upon request.
Essential Functions:
Manage the full cycle billing relationships and processes for a designated portfolio of client matters.
Establish, foster and maintain professional and collaborative relationships with attorneys, staff and clients to ensure account support for both attorney and client specifications as well as ensuring attorneys receive and return accurate pro formas in a timely manner.
Check rates and guidelines; have rates revalued as appropriate; monitor fee caps, discounts and other non-standard billing arrangements; track disbursements; monitor progress against approved budgets; and communicate with appropriate parties with respect to write-offs.
Review pro formas, make preliminary edits and route to appropriate attorneys for review.
Research, analyze and respond to underlying issues and inquiries.
Work with attorneys and staff to finalize invoices.
Submit finalized bills in appropriate format, ensuring compliance with outside counsel guidelines.
Communicate directly with clients as requested or as established and provide clients with requested reports or information related to special billing, collection arrangements and any other administrative matter(s).
Monitor client trust accounts, accurate payment application, and unapplied funds resolution throughout the life cycle of assigned accounts.
Additional Responsibilities:
Assist with the set-up of electronic clients including but not limited to monitoring the submission of electronic invoices, assisting with troubleshooting and proactively following up regarding acceptance and timely payment of e-bills.
Provide detail-based documentation, statistics and rate analysis related to assigned accounts upon request.
Maintain working familiarity with current client billing guidelines & special fees as scanned in Elite both at the client or matter level.
Participate in continuous improvement projects.
Perform other functions and duties as assigned.
Qualifications:
The Legal Billing Specialist must have at least 5 years of law firm billing and account management experience. A solid working knowledge of Excel is required. Aderant experience is preferred. Qualified individuals will possess strong analytical abilities, solid communication and interpersonal skills as well as flexibility to ensure deadlines are consistently met.
Billing Specialist
Account Representative Job In Dublin, OH
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Job Description
Responsible for finance operations such as customer and vendor contract administration, customer and vendor pricing, rebates, billing and chargeback's, processing vendor invoices, developing and negotiating customer and group purchasing contracts
Qualifications
EXPERIENCE: 2-4 Years
Root cause identification
Significant Microsoft Excel Skills
Communication (will communicate with external suppliers)
Chargeback or rebate experience a plus
Additional Information
Please revert if you are available in the job market; apply to the position &
Call me on ************ or send me your application on ******************************.
Mental Health Billing and Collections Specialist
Account Representative Job In Canton, OH
Join Our Team as a Medical Billing and Collections Specialist Pathway Caring for Children is seeking a detail-oriented and dedicated Medical Billing and Collections Specialist to join our team. This full-time position is integral in ensuring the accurate processing of billing and collections for our mental health services. If you're passionate about working in a mission-driven organization that makes a positive impact in the community, this could be the perfect opportunity for you.
Position: Medical Billing and Collections Specialist
Location: Canton, OH
Type: Full-Time
About the Role:
As a Medical Billing and Collections Specialist at Pathway Caring for Children, you will be responsible for managing billing processes and ensuring timely collections for our mental health services. You will work closely with our clinical and administrative teams to ensure accurate record-keeping, billing, and follow-up on outstanding payments. This role is crucial in maintaining the financial health of our organization, allowing us to continue providing essential services to children, teens, and families.
Key Responsibilities:
* Manage and process medical billing for mental health services, ensuring accuracy and compliance with relevant regulations.
* Handle collections, including follow-up on outstanding payments and working with clients to resolve billing issues.
* Maintain up-to-date and accurate client billing records and documentation.
* Collaborate with healthcare professionals, including therapists and social workers, to ensure accurate billing codes and information.
* Stay informed about changes in billing regulations and best practices.
Provide excellent customer service to clients and their families regarding billing inquiries.
* Assist with the preparation of financial reports related to billing and collections.
* Participate in ongoing training and professional development to stay current with industry standards.
Skills and Qualifications:
* Strong understanding of medical billing and collections processes, preferably in a mental health or healthcare setting.
* Familiarity with insurance billing, including working with various payers and understanding EOBs (Explanation of Benefits).
* Excellent attention to detail and accuracy in managing billing records.
Proficiency in medical billing software and electronic health records (EHR) systems.
* Strong communication skills, with the ability to work effectively with clients, families, and healthcare professionals.
* Ability to handle sensitive information with confidentiality and professionalism.
* Problem-solving skills to address billing issues and find resolutions.
* Knowledge of relevant billing regulations and compliance standards.
Why Work with Us?
At Pathway Caring for Children, you'll be part of a compassionate and dedicated team that values accuracy, integrity, and teamwork. Your work will directly contribute to our mission of empowering children and families to achieve their full potential. If you're ready to apply your skills in a rewarding environment, we encourage you to apply.
Learn More:
For more information about Pathway Caring for Children and to apply, visit ******************
Pathway is a smoke free and drug free organization. All applicants must be able to pass a background check.
Billing Clerk-Night
Account Representative Job In Wilmington, OH
Billing Clerk, Starting at $15.00 hr
Full-Time, Monday - Friday, 1:30pm - 10pm
Earn 1 week of vacation after 90 days of employment
Come and experience the difference with R+L Carriers
R+L Carriers has immediate openings for Billing Clerks onsite at our Wilmington, OH Service Center. Responsibilities will include answering calls on a multi-line system, redirecting calls to appropriate contacts, data entry, processing driver paperwork, and assisting dispatchers. Other duties may apply as requested by management
Requirements:
Data processing
Ability to multitask and have a sense of urgency
Ability to type 30 WPM with accuracy
Dependable and well organized
Proficient time management
Must be computer literate
Possess strong office and communication skills
Click here ****************************
Click here *******************************************
Commercial Collector
Account Representative Job In Ohio
Build Your Future Here:
Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.
Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation celebrated its 20th anniversary in 2023, donating over $7 million to local organizations since its inception.
We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank:
American Banker Best Banks to Work For in 2021, 2022, and 2023
Top Workplaces USA national award in 2022, 2023, and 2024
Newsweek's America's Best Banks 2023, and 2024
U.S. News & World Report's Best Companies to Work For in Banking and in the Midwest 2024-2025
At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/
Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.
Job Purpose:
This position will be responsible for commercial loan and lease collections and related servicing. Will devise and execute effective collection strategies designed to efficiently resolve commercial delinquency, mitigate risk, and ameliorate recoveries while minimizing expense and maintaining excellent customer service. The position requires the candidate have strong negotiating skills, with the ability to interact confidently and effectively with senior leaders of prominent national corporations.
Job Duties:
Will identify, evaluate, and resolve commercial delinquencies and manage escalated collection matters, tailoring unique strategies and negotiating complex payment arrangements to resolve delinquent accounts.
Responsible for reviewing and analyzing loan or lease documents, payment histories, past dues, collateral and inspections, monetary compliance/defaults, covenant(s) compliance, financial statement reporting, maturities, forbearance agreements, bankruptcy, and other legal proceedings.
Will initiate collection calls and resolve delinquencies while demonstrating proper phone etiquette, written and verbal communication skills.
Maintain current and accurate records of all collection related communications and activities, including but limited to, actionable treatment strategies.
Will devise and execute effective collection strategies. Recommend workout solutions and/or loan or lease modifications, implement orderly liquidation/exit or rehabilitation plans, manage foreclosures, replevin actions and repossessions.
Collaborate with line of business partners to ensure proactive risk management and devise and implement strategy for delinquency reduction and over all asset quality improvement.
Responsible for managing internal and external resources to effectively control expenses.
Will provide timely and accurate reporting to senior management.
Will be responsible for executing duties in compliance with internal policies and procedures in addition to applicable regulatory requirements.
Will coordinate and collaborate with attorneys to enforce rights and remedies, as necessary
Will handle administrative functions as needed for the Specialty Finance or Special Assets Departments, including but not limited to, preparation of correspondence (notices of default, demand, reservation of rights, etc).
Will perform special projects as assigned.
Travel - (
Schedule Work Hours: 40 hours/week, M-F
Job Skills and Preferred Qualifications:
Bachelor's degree or equivalent work experience required.
5+ years of related experience in commercial collections or as a loan officer, workout banker, credit analyst, or underwriter.
Working knowledge of the following:
Commercial Loans and Leases (Commercial and Industrial, Real Estate, Health Care and Energy)
Bankruptcy
Lending laws and risks associates with troubled credits
State collection laws
Foreclosure and Article 9 sale processes
Banking regulations
Credit approvals
Loan documentation
Collateral valuation
Banking policy
Accounting and cash flow analyses
Must be proficient using collections software and CRM systems.
Must possess highly developed interpersonal skills.
Strong attention to detail with organizational skills
Thorough underwriting, accounting and cash flow analytic skills.
Developed listening, problem solving and time management skills.
Ability to clearly and succinctly communicate with proper grammar (excellent written, oral and presentation skills).
Ability to work independently and properly prioritize duties with minimal guidance/supervision but also be a team player to ensure departmental goals are achieved.
Basic Qualifications:
Bachelor's degree or equivalent work experience required.
5+ years commercial collection and customer service experience.
Knowledge of banking regulations, state collection laws, and bankruptcy law.
Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries.
Billing Specialist
Account Representative Job In Toledo, OH
Job Description
The Billing Specialist is responsible for a variety of duties, as assigned by supervisor, which may include routine billing payment posting and problem solving for various payers, including insurance, HMO, Medicaid, Medicare and private pay. The Billing Specialist may be responsible for obtaining and entry of prior authorizations. This position is responsible for clear, detailed communication with the clinical and billing staffs and with payers and clients regarding various insurance-related and payment-related issues. Performs related work as required.
Knowledge, Skills and Abilities:
Knowledge of medical billing procedures, practices and protocols; must have excellent oral and written communication skills; must be able to problem solve; must be able to operate independently in the absence of supervisor; ability to meet changing demands and exhibits a high degree of professionalism and communicates effectively; demonstrated ability to meet deadlines; demonstrated ability to professionally approach and interact with all levels of staff, and other agencies and the public; ability to abide with the agency’s professional code of ethics; must be detailed and deadline oriented; working skill in following established procedures; working skill in preparing financial or statistical reports; some skill in reading and understanding job related documents; skill in maintaining confidentiality of information and materials; good knowledge of basic mathematics.
Responsibilities:
Adhere to agency policies and procedures.
Verify correct client payers and properly update EHR.
Prepare, review, and transmit client claims in a timely manner using billing software including electronic and paper claim processing.
Conducts appropriate research for any denied claim and corrects, rebills or initiates appeals within the designated timeframes.
Retrieves 835’s, EOB’s and electronic files as required for payment posting.
Post and balance claim payments in a timely manner.
Provide summary of daily financial transactions to supervisor before close of business each day.
Stay informed of updates, changes and on-going issues with all payer sources.
Prepare and accurately/systematically maintain a variety of organizational records and files.
Processes a wide variety of complex records, reports, applications, and other transactions as required.
Verifies that internal checks and balances are operating efficiently to maintain internal control.
Makes recommendations for modifications in office forms and procedures.
Performs other related duties as assigned.
Qualifications:
Minimum qualifications include a high school diploma and/or GED and three (3) years’ experience in data entry and/or processing billing. Excellent attention to detail required. Experience in Carelogic systems.
Benefits:
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
IRA plan with employer match
10 paid Holidays
Weekly schedule: Monday to Friday
Work Location: In person
Empowered for Excellence provides equal employment opportunities to all employees and applicants for employment regardless of race, color, age, sex, creed, national origin, economic status, sexual orientation, or physical disability. In addition to federal law requirements, Empowered for Excellence complies with applicable state and local governing nondiscrimination in employment in every location in which the agency has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Account Service Representative
Account Representative Job In Westerville, OH
Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you:
Are you an outgoing problem-solver who multitasks effectively and strives for perfection?
Do you thrive in a fast-paced team-oriented setting?
Would you describe yourself as proactive, persuasive, and disciplined?
The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service.
Responsibilities:
Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements
Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations
Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery
Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts
Requirements:
A proactive approach to problem-solving
Effective and persuasive communication skills
Ability to provide outstanding customer service when faced with a challenge
Excellent follow-up skills, with a keen eye for details
Ability to multitask and produce results in a time-sensitive setting
Energetic and positive attitude
Benefits:
Medical/Dental/Vision/Life insurance
Paid holidays, vacation, and sick time
401K with company match
Competitive compensation
Full-cycle training (industry & position)
Competitive base salary
Opportunity for internal career advancement
About R2 Logistics:
Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality.
As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.
R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
Billing Clerk
Account Representative Job In Centerville, OH
Job Details Lexus of Dayton - Centerville, OHDescription
(DEALERSHIP NAME), a Hudson Automotive Company is GROWING, and we are seeking an experienced and career-driven Billing Clerk to join our team! Hudson Automotive, a 3
rd
generation family-owned automotive group is one of the fastest growing auto dealer groups and management companies in the Southeast U.S. If you are an energetic, self-motivated person with previous automotive billing experience, it's time to shift your career into gear with (DEALERSHIP NAME)!
What do we offer?
Collaborative work environment and customer centric culture
Medical, Dental, Vision Insurance
Life Insurance
401k
Paid Vacation/Holidays
Paid Training
Employee development through training and advancement opportunities
Employee discounts on products & services
Who are we looking for?
Previous experience in automotive billing
Career-minded and self-driven team players
Strong work ethic and customer centric
Qualifications:
Previous experience preparing invoices, listing items sold and service provided, amounts due, & credit terms.
Experience preparing credit forms for customers or finance companies.
Background posting transactions to accounting records such as worksheets, ledger, and computer files.
Strong team player who thrives in a collaborative environment.
Excellent communication skills.
Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Billing Specialist
Account Representative Job In Cleveland, OH
Full-time Description
Since 1982, over 160,000 youth have been helped with Youth Opportunities Unlimited (Y.O.U.) programs. Y.O.U. helps teens and young adults, ages 14-24 living in economically distressed communities succeed by providing educational and workforce opportunities, skills development, and access to career pathways. We offer school-based and community-based programs designed to meet the needs of Northeast Ohio employers, with a focus on those industry sectors that provide the most opportunities for career success. At Y.O.U., we are dedicated to excellence and continuous improvement of the quality of our services to youth, employers, and the community.
Job Purpose
The Billing Specialist will support the financial administration team. The Billing Specialist is responsible for reviewing all bills received from CCMEP partners, verifying that all backup is received and supports the billed expenses and the approved budget. This specialist will also be responsible for preparing the billing for the CCMEP grant as well as other grants as assigned. This position's ideal candidate has a strong work ethic and exceptional problem-solving skills and high attention to detail.
Essential Functions
CUSTOMER BILLING FUNCTION:
Engage with internal stakeholders and external accounting staff at partner organizations to review, approve/refute, and reconcile contractor/subcontractor billings against budgets. Consistently build and develop relationships across the organization and with accounting personnel at partner organizations.
Prepare funder/grantor billings using excel and pdf creator and send them to program managers for review
Enter invoices in Enterprise Resource Planning (ERP) system once approved and sent out to customers
Discuss billing questions with program staff and prepare any additional reports as needed
MISC ACCOUNTING DUTIES:
Assist in annual audit by gathering and organizing needed files and documents and by preparing various worksheets and schedules
Prepare adjusting journal entries as to balance ERP to grantor billings
Reconciliations as assigned
Provide reports to the Controller as requested
Perform other duties as assigned
Benefits
Medical, dental, vision benefits available with coverage beginning the first of the month following date of hire.
Company paid life insurance, AD&D, Short-Term Disability, Parental Leave, Employee Assistance Program and Long-Term Disability
Retirement Plan with generous employer contributions
Generous paid time off package including 19 paid holidays
Professional Development Assistance Program
Access to a gym facility at the Y.O.U. Downtown Cleveland Office
Paid Parking in Downtown Cleveland
Requirements
Education
Associate's or Bachelor's Degree in Business, Finance, or Accounting preferred
High School Diploma required with 2 years of experience in accounting or finance
Requirements
Minimum 2 years' experience in accounting or finance
Must pass a background BCI/FBI check as a condition of employment
Knowledge, Skills, and Abilities:
Belief and commitment to Y.O.U.'s mission, vision, and values
Knowledge of FLSA, Federal tax, and Ohio tax requirement
Demonstrated knowledge of general office etiquette and processes
Excellent interpersonal, verbal, and written communication skills with employees at all levels of the organization
Advanced experience with Microsoft Office, especially Excel
Solution-oriented, adaptable, and flexible
Must be willing to work in, as well as adapt to, an ever-changing work environment
Must demonstrate high level of reliability and be able to prioritize multiple tasks
Strong coordination and organizational skills
Ability to handle multiple tasks and initiatives at once
Ability to work independently and as part of a team under minimal supervision
Analyze and implement management policies or operating practices
Ability to carry out major assignments relating to our business operations
May need to deviate from established policies and procedures without prior approval
Ability to investigate and resolve matters of significance on behalf of management
Work Environment
This position is primarily based in an office setting. The work pace for this position is frequently fast paced where work is required for up to 2 hours at a time.
This position requires such physical abilities as sitting for computer and phone work for long periods of time, lifting up to 25 lbs. periodically and carrying office supplies, standing, and walking throughout the office buildings. The majority of work is done in a controlled office environment. The environment in which the job is performed outside a normal office space may include exposure to extreme temperature, noise, heights, or other hazards. All remain the same for any additional requirements for training.
All applicants are considered without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, marital status, parental status, veteran status, military service, family medical history, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Salary Description $22 hourly
Billing Appeals Specialist
Account Representative Job In Cleveland, OH
Focused on employment and labor law since 1958, Jackson Lewis P.C.'s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients' goals to emphasize belonging and respect for the contributions of every employee.
The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers “Best Law Firms”.
Job Summary
The Billing Appeals Specialist will represent the accounting department and work as a key member of the appeals team while providing full-service support to attorneys on all appeal questions. With limited supervision, the Specialist will liaise with attorneys and staff to make sure appeals are submitted accurately and in a timely manner, while partnering with billing to fully understand the details and make sure best practices and billing guidelines are followed.
Duties and Responsibilities:
Manages the appeals process for insurance carriers' invoices including
Drafting narratives for attorney approval to optimize the rate of appeal successes,
Managing deadlines for all appeals to ensure maximum recovery from clients,
Sending all exception reports and timely follow up reminders for appeal language wherever needed,
Maintaining an appeal log to monitor the status of invoices and outstanding accounts receivables.
Communicate on behalf of the Finance Department to in-house attorneys and answer questions regarding invoice issues and other aspects of the appeal process.
Collaborates with Appeals Team, its Director, and Billing & Collections to identify opportunities to decrease reductions with the Outside Counsel Guidelines and keeps informed of changes to insurance carriers' Outside Counsel Guidelines, assessing the impact of these changes on existing processes and procedures.
Participates in process improvement including evaluating the Firms current protocols via addressing questions and issues arising in normal day activities. Identify opportunities for process improvements as well as enhancements to current training to prevent future issues.
Promote a high level of customer service; ensure excellent service is provided to the firm's Principals and clients on both an individual and team basis.
Skills and Educational Requirements:
Bachelor's degree Required
2+ years of legal billing/appeals experience.
Knowledge of Aderant and BillBlast a plus.
Strong MS Office skills (Excel, Word).
Highly Organized.
Excellent communication and problem-solving skills.
Ability to learn and adapt in an ever-changing environment.
#LI-LM1
#LI-Hybrid
For New York, the expected salary range for this position is between $32.00 and
$38.00. The actual compensation will be determined based on experience
and other factors permitted by law.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.
Medical Billing Specialist
Account Representative Job In Youngstown, OH
Join Our Team as a Medical Billing Specialist!
Why Work With Us?
At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!
Benefits Include:
Affordable Health, Vision, Dental, and Life Insurance
401(K) with dollar-for-dollar matching (up to 4%)
Generous Paid Time Off (PTO)
Paid Holidays
Essential Job Functions:
Prepares and submits clean claims to various insurance companies either electronically or by paper.
Answers questions from patients, clerical staff, and insurance companies.
Identifies and resolves patient billing complaints.
Prepares, reviews, and sends patient statements.
Evaluates patient's financial status and establishes budget payment plans.
Follows and reports the status of delinquent accounts.
Reviews accounts for possible assignment and make recommendations to the Director of Billing and Reimbursement, also prepares information for the collection agency
Performs daily backups on the office computer system.
Performs various collection actions including contacting patients by phone, correcting, and resubmitting claims to third-party payers.
Processes payments from insurance companies and prepares a daily deposit.
Participates in educational activities and attends monthly staff meetings.
Conducts self in accordance with employee handbook.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Ensures accurate billing and coding as per regulations.
Works with administrator in training providers in coding and EMR system.
Education and Experience:
Minimum of 2 years experience medical billing (Preferred)
Certified Biller (Required)
Certified Coder (Preferred)
Physical Requirements
Sitting in a normal seated position for extended periods of time
Reaching by extending hand(s) or arm(s) in any direction
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
Communication skills using the spoken word
Ability to see within normal parameters
Ability to hear within normal range
Ability to move about
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.
Collections Specialist
Account Representative Job In Olde West Chester, OH
Overview Calling all experienced Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is hiring immediately for a Full-time Consumer Collections specialist in West Chester, OH. We offer a great working environment: a small, cohesive team working together to deliver success.
We are looking for someone with at least 1 year of collection experience who wants to be a part of our small team based in the West Chester, OH area.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
Work Schedule: M-F 8am-4:30pm What We Offer Hourly pay rate; weekly pay; quarterly bonus opportunities; paid training; 40 hours/week Promote from within culture Opportunity to work alongside a tenured team with career growth and mentorship opportunities Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date 401(k) retirement plan with company match Paid vacation, sick days, and holidays Company-paid disability and life insurance Tuition reimbursement Employee discounts and perks Responsibilities As a Collections Specialist, you'll evaluate information about customers who haven't paid us and make payment arrangements.
To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, or solve other problems that are preventing payment.
Our business is successful based on the relationships that we foster.
If that is important to you, this role may be a fit.
Qualifications 2 years of collections experience Great verbal and written communication skills, with the ability to communicate in an assertive manner The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you'll also have to manage and prioritize problems effectively 2 or more years of customer service or accounting experience in a call center setting High school diploma or equivalent Proficiency in Microsoft Office products including outlook, word, and excel About CORT CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services.
With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit ************
cort.
com.
Working for CORT For more information on careers at CORT, visit ****************
cort.
com/ This position is subject to a background check for any convictions directly related to its duties and responsibilities.
Only job-related convictions will be considered and will not automatically disqualify the candidate.
Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records.
Check your city government website for specific fair chance hiring information.
CORT participates in the E-Verify program.
Applicants must be authorized to work for ANY employer in the US.
We are unable to sponsor or take over sponsorship of employment Visa at this time.
EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position.
When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
Collections Specialist
Account Representative Job In Canton, OH
Job Description Default Servicing is responsible for monitoring and tracking all assigned real estate secured consumer and mortgage accounts that are delinquent or in default as it relates to Collections, Loss Mitigation, Foreclosure, Bankruptcy, Eviction, Claims and REO.
This individual must be able to detect and prevent any potential delays and make sound judgements on behalf of the bank, our investors and insurers in accordance with their guidelines to avoid significant customer and/or collateral impact, potential monetary loss, potential regulatory and/or audit findings.
This position is also responsible for completing key tasks accurately and in a timely manner.
Education and Experience Requirements: High school diploma or GED required.
A business degree or commensurate experience preferred.
One (1) year experience in collections required, experience in consumer mortgage default preferred.
Working knowledge of FHLMC, FNMA, FHA and VA default servicing is advantageous.
Proficient in Microsoft Office Suite.
Certificate, Licenses and Registration Requirements: N/A Knowledge, Skill, and Ability Requirements: Must have strong time-management skills, ability to prioritize tasks, and coordinate multiple and changing priorities.
Knowledge of Sagent LoanServ servicing system is advantageous.
Must have excellent telephone, written and verbal communication skills and demonstrate the ability to effectively communicate in a professional manner.
Must have strong work ethic, detail oriented and possess analytical and problem-solving skills.
Must be able to maintain confidentiality and professionalism with internal and external customer communications as well as related account and financial information.
Ability to work independently with minimal supervision.
Essential Functions: Answer incoming calls from borrowers regarding delinquent loans.
Place out-bound calls to delinquent accounts in compliance with regulatory requirements and investor/guarantor requirements.
Review system of record notes and documentation prior to placing out-bound borrower calls regarding their delinquent account status.
Maintain working knowledge of regulator requirements, and investor/insurer guidelines related to default servicing.
Negotiate and develop debt repayment terms/plans to cure delinquencies.
Compile and review all applicable data and documents to validate compliance within the collections processes and original loan file documentation.
Support default referrals (loss mitigation/foreclosure/bankruptcy/eviction) and adherence to investor/insurer/CFPB guidelines.
Respond timely to all communication both verbally and written from GSE's, attorneys, investors/insurers, title companies, and borrowers.
Maintain compliance with all Bank policies and procedures.
Manage timely and accurate investor/insurer claim filings and investor billings.
Identify, analyze, and determine the borrower's ability and desire to maintain their loan account.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program.
Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Supervisory Responsibilities: None Schedule Information Monday - Friday 8:30am to 5:00pm EEO Statement Dollar Bank is an Equal Opportunity Employer.
Minority/Female/Veteran/Disabled Benefits Information Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.
Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.
For more information, please visit ***********
dollar.
bank/company/careers/benefits .
e-Billing Specialist
Account Representative Job In Cleveland, OH
We are seeking an e-Billing Specialist to join our team. The e-Billing Specialist will be responsible for processing computerized billing from start to finish, including narrative edits, unbilled write-offs, and distribution of month-end prebills and reports for specific timekeepers. The e-Billing Specialist will also monitor BillBlast/e-Billing systems for submissions and rejections, work with billing and collections teams to resolve e-Billing issues, and communicate with personnel and external contacts in a timely and professional manner.
Essential Functions:
Understand the start-to-finish billing process and procedures.
Understand multiple e-Billing sites and requirements.
Monitor BillBlast/e-Billing systems for submissions and rejections.
Work with billing and collections teams to solve e-Billing issues.
Communicate properly and promptly with BFCA personnel and external contacts at all times and exhibit a high level of customer service.
Process/follow-up appeals as needed.
Review invoices for OCG requirements.
Enter rates/accruals into different systems.
Problem solve and think critically.
Work independently and in a team setting.
Additional Responsibilities:
Perform other duties as assigned.
Qualifications:
High School Diploma, Bachelor's Degree preferred.
Minimum of one year of accounting, financial, or client billing experience.
Typing speed of 60 WPM and 10-key machine by touch.
Proficient in Excel and Word.
Aderant/BillBlast experience is a plus.
Excellent customer service attitude.
Flexibility to work overtime as necessary.
Additional Knowledge a Plus:
InTapp Time.
Chrome River Expense Reporting.
Elite WebView.
Interaction.