What does an admissions advisor do?

The admissions advisor's work involves meeting with potential students and organizing recruitment events in the admissions offices of colleges and universities. Their tasks also include informing students and families about the application process, requirements for admission, financial aid, and enrollment steps. Moreover, they can answer frequently asked questions about the school to help potential students decide whether it is a good fit. In addition, they may also leave campus to help in promoting the school at college and university fairs.
Admissions advisor responsibilities
Here are examples of responsibilities from real admissions advisor resumes:
- Manage warranty parts inventory levels for the DoD in Kuwait, Guam and Korea
- Manage Facebook updates to market events, brand FLC and create a virtual community for students.
- Manage the testing of all new students, verification of transferable credits, and review process for all new applicants.
- Manage budget development and allocation, consistently maximizing student and NHS opportunities while minimizing costs.
- Assist in bolstering student retention by providing unparallele service to make sure students are thoroughly satisfy with the complete AIU experience.
- Serve on campus committees design to enhance the success and persistence of students.
- Create daily reports using SalesForce to assess prospective student inquiries and accept student deposits.
- Maintain contact with students and track communications on both the SalesForce & SugarCRM databases.
- Use of Microsoft CRM to accurately track student files, as well as create target marketing messages.
- Maintain client information, schedule appointments for follow ups, and process client applications through a personalize CRM.
- Maintain communication with potential, newly enroll and current student to ensure the utmost satisfaction while following all FERPA regulations.
- Orient student to AIU, and work with them throughout their career at AIU to ensure their success and graduation.
- Advise veterans on available benefits and eligibility.
- Present admissions programs for internationally renown culinary institute.
- Recruit students for medical programs and work closely with healthcare organizations
Admissions advisor skills and personality traits
We calculated that 17% of Admissions Advisors are proficient in Customer Service, Admissions Process, and Outbound Calls. They’re also known for soft skills such as Analytical skills, Listening skills, and Speaking skills.
We break down the percentage of Admissions Advisors that have these skills listed on their resume here:
- Customer Service, 17%
Enrolled students into the University using professional and educational sales techniques * Provided information and customer service * Clerical and administrative duties
- Admissions Process, 13%
Worked with multiple departments including student financial services, enrollment coordinators and registrar services to assure a seamless admissions process.
- Outbound Calls, 9%
Interviewed applicants through inbound/outbound calls and personal interviews to determine motivation, interest, effort and ability to qualify for program.
- Enrollment Process, 6%
Guided students through the enrollment process and maintained excellent retention by motivating students, setting proper expectations and through orientation preparation.
- Professional Work, 6%
Maintained a professional work ethic with colleagues and customers.
- Criminal Justice, 6%
Advised students regarding educational opportunities, particularly those in the fields of criminal justice and information technology.
Most admissions advisors use their skills in "customer service," "admissions process," and "outbound calls" to do their jobs. You can find more detail on essential admissions advisor responsibilities here:
Analytical skills. To carry out their duties, the most important skill for an admissions advisor to have is analytical skills. Their role and responsibilities require that "school and career counselors and advisors interpret student records, schoolwide data, and assessments to match interests and abilities with potential careers. ." Admissions advisors often use analytical skills in their day-to-day job, as shown by this real resume: "utilize crm software and cloud computing to track and analyze new student enrollment numbers for each term. "
Listening skills. Another essential skill to perform admissions advisor duties is listening skills. Admissions advisors responsibilities require that "school and career counselors and advisors need to give full attention to students and clients in order to understand their problems." Admissions advisors also use listening skills in their role according to a real resume snippet: "acted as liaison with other student support departments to ensure they communicated effectively with all areas of student enrollment. "
Speaking skills. admissions advisors are also known for speaking skills, which are critical to their duties. You can see how this skill relates to admissions advisor responsibilities, because "school and career counselors and advisors must communicate effectively with clients and students." An admissions advisor resume example shows how speaking skills is used in the workplace: "represented devry at weekly northeast cincinnati chamber of commerce meetings. "
Interpersonal skills. admissions advisor responsibilities often require "interpersonal skills." The duties that rely on this skill are shown by the fact that "school and career counselors and advisors must be able to work with people of all backgrounds and personalities." This resume example shows what admissions advisors do with interpersonal skills on a typical day: "exceed student enrollment expectations and objectives using compliant soft-skills and interpersonal acumen. "
The three companies that hire the most admissions advisors are:
- West Coast University10 admissions advisors jobs
- Werner Enterprises8 admissions advisors jobs
- Adtalem Global Education3 admissions advisors jobs
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Admissions advisor vs. Student coordinator
A student coordinator is responsible for supporting the school administration in running daily operations and disseminating necessary information across the institution. Student coordinators serve as a liaison between the student body and the school management to address inquiries and concerns and process requests. They perform administrative and clerical duties, help the faculty in designing programs and educational activities, and conduct students' counseling to identify their difficulties and struggles with the courses. A student coordinator must be highly communicative and organizational, especially in sorting student documents and maintaining the data system.
There are some key differences in the responsibilities of each position. For example, admissions advisor responsibilities require skills like "customer service," "admissions process," "outbound calls," and "professional work." Meanwhile a typical student coordinator has skills in areas such as "coordinators," "student organizations," "community resources," and "alumni." This difference in skills reveals the differences in what each career does.
Student coordinators really shine in the education industry with an average salary of $39,669. Comparatively, admissions advisors tend to make the most money in the education industry with an average salary of $52,662.The education levels that student coordinators earn slightly differ from admissions advisors. In particular, student coordinators are 0.6% more likely to graduate with a Master's Degree than an admissions advisor. Additionally, they're 0.8% more likely to earn a Doctoral Degree.Admissions advisor vs. Student services coordinator
A student services coordinator is responsible for supporting the students' growth and development by facilitating programs and activities that would have them discover their potentials and career aspirations. Student services coordinators conduct one-on-one counseling to identify the students' strengths and weaknesses and develop learning solutions to address those difficulties. They also advise the students on their career paths and work towards the improvement of their educational performance. A student services coordinator interacts with the students' families as necessary for extensive guidance and support outside of the school premises.
Each career also uses different skills, according to real admissions advisor resumes. While admissions advisor responsibilities can utilize skills like "outbound calls," "professional work," "criminal justice," and "culinary," student services coordinators use skills like "phone calls," "excellent organizational," "community resources," and "alumni."
On average, student services coordinators earn a lower salary than admissions advisors. Some industries support higher salaries in each profession. Interestingly enough, student services coordinators earn the most pay in the education industry with an average salary of $39,425. Whereas admissions advisors have higher pay in the education industry, with an average salary of $52,662.In general, student services coordinators achieve higher levels of education than admissions advisors. They're 6.7% more likely to obtain a Master's Degree while being 0.8% more likely to earn a Doctoral Degree.Admissions advisor vs. Student support counselor
A student support counselor is responsible for identifying the students' strengths and challenges through one-on-one counseling and establishing solutions to help them overcome difficulties and achieve their educational goals and aspirations. Student support counselors assist the faculty in determining appropriate programs and activities to develop the students' capabilities, especially as a way of preparing them with their career objectives. They also coordinate with the students' families for extended guidance and support for their growth and development.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from admissions advisor resumes include skills like "customer service," "admissions process," "outbound calls," and "enrollment process," whereas a student support counselor is more likely to list skills in "student support," "mental health," "crisis intervention," and "behavioral issues. "
Student support counselors make a very good living in the education industry with an average annual salary of $44,149. On the other hand, admissions advisors are paid the highest salary in the education industry, with average annual pay of $52,662.When it comes to education, student support counselors tend to earn similar degree levels compared to admissions advisors. In fact, they're 1.3% more likely to earn a Master's Degree, and 0.7% more likely to graduate with a Doctoral Degree.Admissions advisor vs. Career counselor
A career counselor specializes in assisting clients in their career-related decisions. Utilizing their expertise in career development, they typically meet with clients to discuss their short-term and long-term goals, identify their needs and concerns, conduct different aptitude tests and examinations, organize skills assessment procedures, and provide strategies to improve or enhance their skills and abilities. Aside from providing consultations, a career counselor may also assist clients in processing and establishing their resumes, supporting them every step of the way.
Types of admissions advisor
Updated January 8, 2025