Division Manager
Assistant Manager Job In Buffalo, NY
Division Manager - Industrial Construction
📍
Buffalo, NY Area
| 💼
Full-Time, Permanent
💰
$160,000 - $190,000 + Benefits
(Must be a U.S. Citizen or Green Card Holder)
Are you a seasoned leader in industrial construction? We're hiring a Division Manager to oversee a $25M+ operations unit with 100+ staff, managing large-scale electrical, mechanical, and civil projects.
In this role, you'll:
Lead and mentor teams, ensuring safety, quality, and budget control
Set and execute divisional strategy aligned with company goals
Oversee estimating, contracting, delivery, and continuous improvement
Manage client, union, and vendor relationships
Ensure full regulatory and safety compliance
What you bring:
15+ years in construction, with 3+ in senior leadership
Proven success in industrial projects across multiple trades
Strong team leadership and performance management skills
Financial expertise and proficiency in MS Office, AutoCAD, and construction software
Excellent communication, planning, and problem-solving abilities
This is a rare chance to lead high-impact work with real autonomy. If you're ready to drive results in a dynamic, multi-trade environment - we want to hear from you.
Inside Sales Lead
Assistant Manager Job In Depew, NY
Job Title: Inside Sales Lead
Reports To: Inside Sales Manager
We're looking for a highly organized, proactive, and team-driven Inside Sales Lead to join our fast-paced manufacturing team. If you have a passion for customer service, cross-functional collaboration, and leadership, this role could be a great fit!
General Requirements
Experience: Minimum 2 years of technical sales or related experience in a manufacturing or industrial setting.
Education: Associate degree preferred, or equivalent relevant experience.
Skills:
Proficiency with Microsoft Office, CRM/contact management tools, and Infor order entry systems.
Strong organizational, communication, and time management skills.
Ability to work independently with a proactive, positive attitude.
High attention to detail and ability to prioritize in a fast-paced environment.
Primary Responsibilities
Order Entry & Expediting: Serve as the primary point of contact for order entry and expediting, ensuring timely, accurate order processing and fulfillment.
Cross-Functional Collaboration: Coordinate with internal departments (e.g., Production, Purchasing) and external partners to resolve issues and maintain smooth order flow.
Process Optimization: Leverage company tools and systems to streamline and improve order management processes.
Customer Complaint Resolution: Handle customer complaints by identifying root causes and implementing effective solutions to improve customer satisfaction.
Documentation Compliance: Ensure all required documentation is completed accurately and submitted on time, in line with company guidelines.
Customer Interaction: Professionally manage customer inquiries related to order status and expediting, providing timely and accurate information.
Sales Goal Support: Align order entry and expediting efforts with group sales goals and KPIs, contributing to operational efficiency and revenue growth.
Team Leadership: Hire, train, and supervise order management staff. Maintain current training records and promote ongoing development.
Performance Management: Conduct annual performance evaluations for team members, identifying opportunities for improvement and career growth.
ERP System Oversight: Act as the ERP Key User for the Sales team, supporting users and ensuring system functionality.
Backup Support: Provide coverage for the Inside Sales team as needed to maintain order processing and customer service continuity.
Forecasting Support: Collaborate with Purchasing to analyze data and forecast order needs, supporting accurate inventory planning.
Additional Responsibilities
Quality Assurance: Ensure all work meets customer expectations and complies with industry standards and internal quality systems.
Accounts Receivable Alerts: Notify A/R Manager of any customer accounts that may present payment concerns.
Policy Compliance: Adhere to departmental standards, goals, and procedures.
CRM Management: Maintain accurate and up-to-date customer records in the company CRM system.
Technology Utilization: Use sales tools and technology to support communication, documentation, and sales tracking.
Support Quality Initiatives: Participate in ISO 9001 compliance efforts and support ongoing process improvements.
Retail Food Store Manager
Assistant Manager Job In Depew, NY
Job Summary: We are seeking a motivated and experienced Retail Store Manager to oversee our online and in-store operations. The ideal candidate will have a strong background in retail management, inventory control, and scheduling. They will also manage our website in collaboration with a web development company and ensure seamless integration between our online and in-store POS systems.
About Us: We are a family-owned candy store, which has been in Western New York for four generations, in operation since 1915. Currently we operate both an online and in-store shopping experience. We specialize in a variety of sweets, including chocolate, sponge candy, boxed candies and other seasonal favorites. Our team is dedicated to providing excellent customer service and maintaining efficient operations within the store.
Key Responsibilities:
Retail Management: Oversee daily operations of both online and in-store retail environments.
Inventory Management: Maintain accurate inventory records for store supplies and products using Excel and POS software.
Scheduling: Create and manage staff schedules to ensure adequate coverage and efficient operations.
Website Management: Collaborate with a web development company to manage and update the store's website.
POS Systems: Manage online sales through Shopify and in-store sales through Clover, utilizing Bank of America merchant services.
Retail Operations Software: Utilize retail operations software to streamline processes and improve efficiency.
Communication: Exhibit strong face-to-face communication skills and the ability to be direct and clear in interactions.
Qualifications:
Proven experience in retail management, preferably in a grocery store setting.
Proficiency in inventory management and POS systems (Shopify and Clover).
Strong organizational and scheduling skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively with a web development company.
Familiarity with retail operations software.
Experience in social media marketing is a plus.
General Manager
Assistant Manager Job In Buffalo, NY
Job Description: General Manager
The General Manager is responsible for the day-to-day operations and maintenance of the entire temperature-controlled facility. Key responsibilities include:
Reports to the Regional VP of Operations
P&L responsibility for the facility
Assisting in budgeting for CAPEX and Operating Budget
Customer maintenance efforts with existing customers
Assist the VP of Sales with customer solicitations and bids
Day-to-day management of the Customer Service Representatives (CSRs) working in the facility
Management of the Customer Service Department
Initial approval of invoicing above $2,500.00, subject to the second approval of the CFO
Collaborating with the Director of Engineering to ensure proper maintenance of refrigeration equipment
Ensuring building maintenance is performed
Assuring succession planning for key personnel
Ensuring effective and efficient labor practices by staff
Managing the Warehouse Management Systems (WMS) for the facility
Contracting with lawn maintenance and snow removal companies
The General Manager plays a crucial role in maintaining operational efficiency, financial performance, and customer satisfaction within the facility.
Retail Associate Manager NORTH TONAWANDA | Payne Ave
Assistant Manager Job In North Tonawanda, NY
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
DUNKIN' ASSISTANT MANAGER (Brockport/Sweden)
Assistant Manager Job In Brockport, NY
Full-time Description
An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager (“RM”), Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to standards, Indus policies and procedures and in compliance with all applicable laws.
Essential Duties and Responsibilities:
Able to perform all responsibilities of restaurant team members
Lead team meetings, along with Restaurant Manager
Oversee Brand Training Programs, schedule and train team and shift lead staff
Ensure Brand standards, recipes and systems are executed
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Communicates restaurant priorities, goals, and results to restaurant team members
Execute along with RM, new product rollouts including training, marketing, and sampling where applicable
Execution of Point of Purchase instore set up by Brand standards
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
Control costs to help maximize profitability
Completion of inventory on a periodic basis as determined by Indus policy
Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
Support RM in assigning staff and deployment
Support RM in completion of supplier and other vendor orders
Maintain strict confidentiality of sensitive information, ensuring compliance with company policies and applicable privacy regulations
Conduct self and team member performance assessments
Ensure restaurant budget is met as determined by operations above-unit leadership
Manages cash over/short in restaurant and ensures team members are following Indus' cash management policies
Handle cash deposits and go to the bank daily during bank hours
Engages with Brands Field Operations team as appropriate
Requirements
Qualifications
Minimum High School Diploma or GED
Flexible schedule, including days/evenings, weekends, and holidays
1-2 years of experience in the Quick Service Restaurant industry or retail environment
Physical Demands
The associate must be able to move/lift up to 20 lbs.
Why Join Indus Hospitality Group?
At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.
We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.
Come grow with us at Indus Hospitality Group!
Salary Description $17.00-$19.00
Assistant Manager - Mckinley Mall
Assistant Manager Job In Buffalo, NY
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $22.70 - $31.20 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Asst. Manager, Sales Tax
Assistant Manager Job In Buffalo, NY
New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products.
Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand.
Interested in working with us? Check out this exciting opportunity at New Era Cap's Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site café, fitness center, and Flagship store.
Apply to join New Era's team!
The Assistant Manager, Sales Tax will primarily be responsible for ensuring compliance for U.S. sales tax including transactional accuracy, return process efficiency, data archiving effectiveness, financial accrual accuracy, reconciliations, and effective audit management.
Responsibilities
Create monthly, quarterly, annual Sales and Use Tax returns for multiple company locations within the US
Prepare and file commercial activity tax returns
Ensure sales tax reports reconcile to accounting records and returns are prepared accurately and filed timely
Prepare for state and local tax audits
Work with the Sales Tax team to continue sales tax registrations for new states required based on annual nexus study
Develop and maintain collection of tax exemption certificates process
Review sales tax exemption documents and maintain a database of executed resale and exemption certificates
Research and stay current on sales tax rules and regulations for all states; identify & continue to seek out education opportunities
Advise/educate staff on sales and use tax compliance
Review monthly expense report and assess Use Tax where necessary
Maintain tax compliance calendar for each respective tax
Maintain and organize sales tax records
Keep all sensitive matters confidential
Other duties as assigned
Knowledge, Skills, and Abilities
Excellent verbal and written communication
Strong research and analysis skills
Excellent organizational and time management skills with ability to prioritize tasks and meet deadlines
Ability to demonstrate thoroughness and attention to detail with tasks
Ability to work independently
Ability to communicate effectively verbally and in writing with individuals at varying levels in the organization
Ability to build relationships with others and collaborate within a team environment
Education and Experience
Bachelor's degree in Accounting, Finance, Tax or related field preferred; additional experience will be considered in lieu of degree
Three (3) to five (5) years of work experience required with at least two (2) years of experience in Sales Tax specifically
Proficient in MS Office - Word, Excel and Outlook; intermediate to advanced Microsoft Excel skills required
Travel Requirement
0% to 5%; domestic and/or global
New Era Cap, LLC is an Affirmative Action and Equal Opportunity Employer that believes in inclusion and does not discriminate against any candidate or employee on the basis of race, color, sex, age, religion, national origin, sexual orientation, gender identity, disability, veteran status, genetics, or any other basis protected by applicable local, state or federal laws.
The salary range for this posted position is $60,000 - $70,000 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.
Our casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth.
As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer!
#LI-Onsite #LIOnsite #LI Onsite
Tops Xpress Asst Manager
Assistant Manager Job In Lancaster, NY
Pay Rate Starting at: Level 18.00/ hr Rates of pay are determined by previous experience and labor contract seniority.
The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money. The Tops Express Assistant Manager must possess reasonable knowledge in the handling of fuel, in addition to providing attentive and courteous customer service. The assistant manager should have competency in inventory control, ordering supplies, and labor management/scheduling. This position is for our free-standing fuel locations only.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Follow all Federal, State, and Local regulations involving Fuel handling as well as company policies regarding operations, safety, and sanitation
Follow proper operating procedures; store, safety, security, cash handling
Assist in fulfilling or oversee weekly product orders while following all proper operating procedure in order to maintain adequate supply levels
Adhere to company policy through proper receiving, handling, storing, and stocking of product
Assist in the Achievement of financial goals such as sales, gross profit maximization, as well as minimization of shrink and supply expense
Maintain proper shelf conditions in regards to pricing, cleaning, straightening, rotating, and facing of product
Train, develop and schedule fuel station associates
Assist in Informing all fuel station associates of changes to procedure and follow up to ensure compliance
File and keep all necessary paperwork for fuel station (i.e.: daily gas report, 10 day inventory report)
Perform weekly and monthly fuel station audits to ensure proper working condition of equipment
Maintain a clean and safe work area
Responsible for cash reconciliation at the end of each shift, along with finishing paperwork required
Ensure proper signage and tags for merchandise available in the gas kiosk
Help keep the backroom clean and orderly by organizing grocery area, making bales, stacking pallets etc.
MINIMUM QUALIFICATIONS
Must be 18 yrs. of age
Prior fuel station experience preferred but not required
EDUCATION AND EXPERIENCE PHYSICAL REQUIREMENTS EQUIPMENT USED
Operation of the following:
Gas Pump
Case cutter (must be 16 years of age)
Cash register
Marking Gun
Telephone system
Ladder (must be at least 18 years of age)
POS Equipment
Snow shovel
Food Service Equipment varies by location (must be 18yrs. of age)
Baler/compactor (must be 18 years of age)
Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.
Burger King Assistant Manager
Assistant Manager Job In Clarence, NY
Job Title: Assistant Manager
Purpose:
The purpose of the Assistant General Manager (AGM) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The AGM ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The AGM uses prescribed policies and procedures to make management decisions.
Essential Functions:
Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
Assists the GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
Actively ensures all associates take all mandated rest breaks and meal periods
Ensures display areas are appropriately clean, stocked, and visually appealing
Ensures all equipment is in good working order
Operates cash register and voids transactions as needed while following all cash handling policies and procedures, and maintains proper security of cash at all times
Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety
Places orders for individual units, receives goods, processes invoices
Ensures that the company has most current contact information for all associates working in the restaurant.
Requirements:
Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates' work activities during these different days and times.
Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Requires a minimum of 2 years food and beverage, cash handling, and customer service experience
Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen
Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Disclaimer
All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.
Applegreen is an equal opportunity employer, and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
BackApply
Store Manager
Assistant Manager Job In Centerville, NY
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Boutique Team Leader is the frontline of our field leadership team, responsible for all aspects of our boutique operations including guest experience, talent, and visual merchandising. Through strategizing, coaching, and accountability, you lead and motivate your team to provide an exceptional customer experience and maximize sales. Boutique Team Leader responsibilities include:
Guest Experience
Cultivate a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Fostering a culture of communication and teamwork, ensuring important boutique & company information reaches all levels of the team.
Providing consistent developmental feedback that empowers and motivates your team.
Acting as a liaison between the Boutique Team, Field, and Corporate partners.
Talent
Attracting, recruiting, onboarding, developing, and retaining a high-performing and diverse team.
Building bench strength for the boutique by preparing team members for the next level of responsibility.
Coaching, training, and developing team members to the behaviors that create success in their roles.
Managing performance fairly, consistently, and on an ongoing basis.
Establishing open, candid, and trusting professional relationships with team members.
Exhibiting a high degree of personal integrity and hiring a trusted, reliable team.
Operations & Visual
Leading operational excellence through daily boutique operations, managing budgets and boutique inventory, and supporting and enforcing company policies and procedures.
Understanding business drivers and how to maximize profitability and ensuring visual and operational standards are met consistently.
Creating schedules to deliver a high level of service and maximize sales potential using provided company tools while staying within the allocated payroll hours budget.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Opportunity to participate in our 401(K) Plan
Medical, Dental, Vision, and Life Insurance available
Paid Parental Leave
Position Requirements
Several years of experience in a specialty retail store leadership role
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique which includes days, nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands our team members contribute to our growth and we invite you to help us continue our success.
Assistant Manager
Assistant Manager Job In Niagara Falls, NY
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name Fash Out Of Niagara Responsibilities
Express is seeking an Assistant Manager to join our team.
The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.
Key Responsibilities
Assists in developing, inspiring, and retaining top talent
Maintain a positive work environment, which encourages an exceptionally high level of the store morale. Focusing on creating an environment built on team work and inspiring a “one team” mentality.
Coach, teach and train Sales Associates for effective job performance.
Partner with the Store Manager to identify high performing Sales Associates to assist in their growth.
May assist in the hiring process for Sales Associates by participating in interview and providing feedback to the Store Manager.
Support the Store Manager's analysis of the business and help to execute/communicate clear action plans that optimize results and ensure effective execution of all operational activities.
Assist in overseeing all aspects of daily store operations.
Execute action plans to optimize results.
Ensure sales floor coverage in order to meet customer expectations.
Oversee merchandise flow, such as shipment, replenishment, and omnichannel operations, throughout the store.
Maintain adherence to Company Policies and ensures the safety of associates and customers.
Manage the execution of the store strategy to achieve performance goals.
Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives.
Support a store's environment focused on consistently delivering a great in-store experience.
Lead by example in creating a culture of proactive customer engagement to exceed our customer's expectations.
Greet and assist all customers in a friendly manner, shares information on product, promotions, and loyalty programs.
Resolve any customer complaints. Determines the source of issues and takes initiative to identify and resolve them.
Act as the customer experience leader; Accountable for results of the customer experience and creates action plans to improve performance.
Creates a positive in-store experience through visual standards
Other essential functions may occur as directed by your supervisor
Required Experience & Qualifications
Education: High School or Equivalent
Years of Experience: 1-3 of relevant job experience
Proficient in use of technology (iPad, registers)
Demonstrates strong customer service skills
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements
Critical Skills & Attributes
Previous retail experience preferred
Proven ability to drive sales results
Strong communication skills
Minimum of two years relevant experience
Prior sales management experience
Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range
TEMPLATE - FULL TIME Assistant Manager
Assistant Manager Job In Buffalo, NY
Summary: The Assistant Manager is a hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mission statement and policies. Must be available weekends and holidays.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Regular and consistent attendance.
Upholding and administering all theatre policies.
The training, developing, coaching and supervising of non-management employees.
Performing all staff positions as required.
Operating all projection and audio-visual equipment within the theatre, both hardware and software, including all applicable film handling (threading, building-up, tearing down, etc.) and maintenance as required. Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
Ensure required alcohol certification and training are current where applicable.
Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
Ensuring guest satisfaction.
Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other mode of payment or accountability deemed applicable by Regal.
Knowledge and compliance of dress code.
Have completed or in the process of completing the management certification program.
Have reviewed and understand the ROM.
The interviewing, hiring, scheduling, coaching, counseling, suspending of any cast member, with oversight from the General Manager or senior management of the facility, and after conferring with the Human Resources Manager, terminating of any employee. Properly administrating all applicable paperwork and upholding all company policies as they pertain to Human Resources.
Controlling costs, including all direct operating expenses; purchasing and ordering concession and café stock and any other supplies needed for daily operations, as well as the inventory and auditing processes involved in tracking those supplies.
Supervising theatre maintenance (building and grounds, where applicable), including performing minor repairs and obtaining qualified personnel for large maintenance concerns.
Marketing and promotions of feature film engagements; scheduling of movie show times and the timely delivery of show times to all proper channels.
Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.
Additional Duties and Responsibilities as assigned by the GM or other senior manager.
Pay Scale Information: [21.50]
Benefits: Joining our team on a full-time basis means you'll enjoy a range of benefits designed to support your health and well-being. Full-time employees are eligible for medical and prescription coverage, with contributions from the company towards the cost. Additionally, we provide Life insurance and Disability insurance at no charge. Our benefits package extends to include Dental, Vision, and Supplemental Life insurance options for both employees and their dependents. We also offer Accident, Critical Illness, and Hospital Indemnity insurance. Furthermore, you'll have access to vacation time and sick leave to ensure a healthy work-life balance.
Our team receives the perk of enjoying free movie passes and discounted concessions at any Regal location. Additionally, all team members are eligible to participate in our 401(k) retirement plan, with a company match, once they reach the age of 21 and have completed six months of service.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High School Diploma or equivalent (if not currently a high school student). At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to VP approval.
If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, must be of legal age to sell and serve alcohol according to state or local laws. It is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.
Language Ability:
Possess good public speaking skills. Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc. Listen effectively, respond clearly and directly, and ability to explain information to others.
Math Ability:
Perform calculations with speed and accuracy, and identify and correct errors.
Reasoning Ability:
Identify problems, gather relevant data, and note possible causes of problems. Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions. Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision. Perform under pressure and/or opposition.
Computer and Office Skills:
Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets. Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail. Use tools and equipment with dexterity, and perform mechanical tasks as necessary.
Personal Skills:
Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others. Establish goals, budget time, and set priorities to achieve desired objectives.
Supervisory Responsibilities:
Directly supervises an unspecified number of employees. Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws. Responsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and under the direction of the General Manager or senior manager the disciplining of employees. As directed by the General Manager, responsibilities may include interviewing and hiring.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 60 lbs. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Commercial Insurance Assistant Acct Mgr - Lrg
Assistant Manager Job In Buffalo, NY
These are the fundamental components of the job:
Produce summaries, ordering and issuing binders, certificates, policies, policy changes, premium/loss summaries, proposals, complete coverage reviews and other insurance documents within designated timelines for Large Lines Clients
Obtain non-marketed renewal quotes from existing carriers, completing renewal processes and handle non-renewal and cancellations for cause, validate audits
Other functions of the job:
Identify cross sell and up sell opportunities as appropriate
Expand and grow in your role when supporting miscellaneous duties as requested
Skills / traits that we value for this role:
At least two years of experience in a similar position; Commercial experience preferred
Property/Casualty License (all lines) or willingness to pursue in first 90 days
Relevant knowledge of insurance products, documents and usages
Word and Excel skills are a must. Applied/EPIC and carrier website experience is preferred
Ability to work well independently and on a team
Incredible attention to detail and organizational skills
Open to continuing education, college degree preferred
Positive attitude, even in a fast-paced environment
A passion to make customers and coworkers feel important and valued
Capability to work quickly and efficiently
Methodical, yet swift decision-making skills especially in regard to prioritization
Precise communication skills, even under time constraints
A bit about Lawley!
We are not a call center environment
We achieve success by building genuine relationships together, with our teams and clients
We are a family owned insurance broker (nearly 70 years!)
We are deeply committed to the communities we serve and love to get involved
We work hard and play hard!!!
Why Lawley?
Competitive salary and referral bonuses!
Expansive Benefits (Medical, Dental, Vision-and SO many more)
3 weeks of PTO (prorated based on start date) AND a generous holiday schedule - available 1st day!
Company 401K contribution received starting Day 1 (for participants 21+ years old)
Educational support, career development, and growth opportunities
Job Security (we've never had a lay-off, even during the pandemic)
Flexibility, including hybrid schedules! Business hours 8am-4:30pm
Comfortable, family-oriented culture, with an emphasis on work life balance
Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
Fulfilling opportunities that align with your career path and our business needs
The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $43,642.50 to $72,737.50.
Assistant Habilitation Manager (1679)
Assistant Manager Job In Elba, NY
The Assistant Habilitation Manager is responsible for assisting in the daily operation of the program including direct service delivery, documentation and leadership and training of DSPs. The Assistant Habilitation Manager is responsible to act in the absence of the Habilitation Manager.
Essential Functions:
Provide direct support and services to individuals as outlined in the Staff Action Plan (SAP) (eg goals, personal hygiene, medication, toileting, social activities, community integration etc.).
Accurately document all services contemporaneously in Electronic Health Record (EHR) or with paper note (as applicable) in accordance with the Agency, OPWDD, Medicaid and other funder requirements.
Reviews and monitors service delivery notes and other individual activities by DSPs as to appropriateness, consistency, and frequency. Reports issues to the Habilitation Manager.
Completes monthly summaries as assigned.
Attends Life Plan (LP) meetings and other meetings as appropriate/assigned.
Joins with Habilitation Manger and DSPs in developing daily activities schedule.
Provides direction to DSPs related to activities with the group and assists with planning activities within the program room and in the community.
Review Habilitation Plan with Habilitation Manager prior to six (6) month review and annual meeting and provide feedback for potential revisions.
Responsible for the general housekeeping and organization of assigned areas.
Communicate with people supported, families, outside agencies and community resources as needed to coordinate services for people served.
Provide orientation and training to staff as requested.
Provide coverage with participants in the program in the absence of Habilitation Manager.
Provide scheduling support and leadership in the absence of the Habilitation Manager.
Review and approve billing as requested.
Assist and support people served to build positive relationships in the community.
Monitor safety and welfare of people served and immediately notify supervisor of concerns.
Provide needed support and encouragement for people served to advocate for their needs and rights.
Participate in Quality Assurance and Corporate Compliance activities as requested.
Conduct oneself in a manner consistent with the Agency Code of Conduct and Arc Brand
Treat all protected health information consistent with HIPAA.
Complete all necessary trainings as assigned and ensure program staff complete necessary training.
Adhere to Agency policies and procedures.
Assist with Agency safety programs and promote workplace safety.
Other related duties as assigned
Non-Essential Functions:
Develop volunteer/job opportunities in community for program participants.
Attend Life Plan meetings and team meetings for people receiving services as requested.
Participate on Agency committees.
Administer medications as trained and as designated.
Loading and unloading buses.
Reporting Responsibilities:
Reports to: Habilitation Manager
Supervisory Responsibilities:
Leadership in the absence of the Habilitation Manager
Knowledge, Skills and Abilities:
Ability to instruct others on daily living skills.
Actively listen and be able to communicate, verbally and in writing.
Ability to work as part of an interdisciplinary team.
Maintain composure under pressure.
Serve as a role model and represent the agency positively in the community.
Ability to self-initiate projects and function autonomously as a leader when needed.
Physical Requirements:
Ability to lift 50 pounds, and to stand, sit, kneel, and stoop
Ability to assist an adult with personal care needs
Be physically able to assist individuals in transferring from wheelchair to other seat when needed
Ability to assist individuals with ambulation
Ability to physically load, unload and secure wheelchairs during transport
Ability to move chairs, tables and access storage areas
Ability to drive safely
Ability to assist people when they are having behavioral challenges
Working Conditions:
Generally working in a typical program environment
May involve frequent travel to off-site locations including job/volunteer locations, community recreational sites and personal residences.
May require evening and weekend work.
May require use of personal vehicle.
Minimum Qualifications:
Associates Degree or LPN with one-year experience working with people with disabilities or
High School Diploma with two years' experience working with people with disabilities
Department Manager (Multiple Departments) - Lockport, NY
Assistant Manager Job In Lockport, NY
We have several career opportunity's as a Department Manager in our Lockport, NY Retail Location! The Department Manager is responsible for merchandising and sales within his or her assigned department. Department Managers are responsible to provide the highest level of customer service and report to the Store Manager. This position will require ability to work days, nights, and every other weekend.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Direct and coordinate the merchandising of assigned products.
Set priorities for distribution of new merchandise within the assigned department.
Ensure adequate inventory in all areas of assigned department.
Assist customers with purchases.
Work closely with Retail Buyer(s) to ensure awareness of assigned department product needs and other product information.
Assist with the training and direction provided to new department team members.
Ensure that safety is practiced when handling merchandise by employees and customers.
OTHER DUTIES
Other duties as assigned by the Store Manager
MENTAL AND PHYSICAL REQUIREMENTS
Ability to work an irregular work schedule
Excellent customer service skills required
Frequent lifting up to 50 pounds
Long periods of standing
Frequent bending and twisting
EDUCATION, TRAINING AND EXPERIENCE
High School Diploma preferred
Customer Service training and or experience preferred.
WORKING ENVIRONMENT AND CONDITIONS
Retail Store Environment.
EQUIPMENT AND TOOLS
Computer Calculator Cash register-scanner
Telephone Fax Copy Machine
Computer software and network
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The company recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.
Assistant Manager(03380) 6405 Dysinger Rd
Assistant Manager Job In Lockport, NY
Join a winning team, Happy People Pizza! In these unprecedented times, we have never been busier. Our company continues to grow and outpace the competition and it has opened new possibilities for you.
If you are interested in building a rewarding career and becoming part of a team of knowledgeable and driven individuals, then look no further!
As a franchise of Domino's Pizza Inc, Happy People Pizza is looking to add an Assistant Manager/General Managerwith ambition to be the next rising star.
We are looking for outstanding attitudes and a willingness to learn. No pizza experience required as we have a fully developed training program that will set you up for success. Build work experience in management and customer service that will help you go farther in life.
At Happy People Pizza, we want you to succeed and of course be happy! Our company offers a paid training program that puts you in the driver seat on your road to success. Did you know that 90% of all Domino's Franchise Owners started as Delivery Experts? So, this could be your first step in taking control of the future you always dreamed of. With 56 stores across the US there are many opportunities for advancement and career growth. Only you determine how far you can go.
Additional benefits available: Competitive Wages, Bonus Opportunities, Health Benefits, Paid Vacation, Meal Discounts, and an Employee Referral Program. Along with these personal befits recognize that you will be a steward of your community. You will be in command of raising funds for local charitable donations, feeding people in need in your community and supporting Jt. Jude Children's Research Hospital. Domino's Pizza has a history of going big and so we do everything we can to be a part of giving back to our communities. Here are a couple examples of how we go big; Local franchises donated 10 million slices across America to front line workers at the outset of the pandemic. Domino's Pizza recently upped our continued support of St. Jude and committed to raise $100 million over the next 10 years. Imagine being a part of that!
Are you highly motivated and capable of joining a roster of elite managers? If you like a challenge that affords an immense amount of growth opportunity while providing comfort to your community, please contact us immediately!
Qualifications
Must be over the age of 18.
Must have at least one year of management experience.
Must be available for either Saturday/Sunday or every other weekend.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Auntie Anne's Assistant Manager
Assistant Manager Job In Niagara Falls, NY
Assistant Manager
Experience is preferred for those interested in this position, and career advancement is available. Managers are responsible for all aspects of the operations as well as building a team to continue to meet both financial and operational excellence.
Job Duties
. Prepare dough.
· Roll, Twist and Bake pretzel products and variations.
· Prepare Drinks (Lemonade, Soda, Specialty).
· Assemble Orders for Guests
· Exhibit Friendly, Courteous Attitude to Guest following acronym GUESTS.
· Greeting guests, urgency, eye contact, suggestive selling, thank you & smile in voice.
· Work within a team to service the guest.
· Operate cash register in accordance with policy.
· Perform cleaning and maintenance tasks as directed.
· Maintain a clean workspace by sanitizing workstations/ counter areas frequently.
· Wash dishes & utensils throughout shift
· Break down, clean, and put away equipment, utensils, dishes and supplies at closing.
· Sweep / Mop floors throughout shift and at close
· Manage team members.
. Coaching and team building skills.
· Excellent communication skills.
· Excellent time management skills.
Schedule:
10 hour shift
8 hour shift
Day shift
Holidays
Night shift
Weekend availability
Compensation: $16.00 - $17.00 per hour
HISTORY
Dr. Valerie Daniels-Carter is the trail blazing co-founder and Chief executive Officer of V&J Holding Companies. In 1982, Valerie Daniels Carter and her brother, John Daniels, Jr. opened its single Burger King restaurant in Milwaukee, Wisconsin. Today V&J Holding Companies, Inc. is the nation's largest African American owned restaurant franchise and one of the top 10 employers as reported by Black Enterprise Magazine, year after year. V&J owns and operates a network of Auntie Anne's, MyYoMy, Cinnabon and Coffee Beanery restaurants located throughout North America: in addition, a print shop and construction company with a proven record of success in urban, rural, and suburban markets alike.
Mission And Vision
Our mission & vision is to follow our YATSE Service Standards.
YATSE is our motto, and we will be the leader by which others are measured.
You Are the Standard of Excellence
Core Values
There are many reasons for V&J's success “our core values are:
Strong management
Great leadership
Christian values
Efficient operations
Extensive restaurant experience
The ability to find and reward talented team members.
Retail Store Manager WILLIAMSVILLE | Main St
Assistant Manager Job In Williamsville, NY
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
Assistant Manager
Assistant Manager Job In Niagara Falls, NY
About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Fash Out Of Niagara
Responsibilities
Express is seeking an Assistant Manager to join our team.
The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.
Key Responsibilities
* Assists in developing, inspiring, and retaining top talent
* Maintain a positive work environment, which encourages an exceptionally high level of the store morale. Focusing on creating an environment built on team work and inspiring a "one team" mentality.
* Coach, teach and train Sales Associates for effective job performance.
* Partner with the Store Manager to identify high performing Sales Associates to assist in their growth.
* May assist in the hiring process for Sales Associates by participating in interview and providing feedback to the Store Manager.
* Support the Store Manager's analysis of the business and help to execute/communicate clear action plans that optimize results and ensure effective execution of all operational activities.
* Assist in overseeing all aspects of daily store operations.
* Execute action plans to optimize results.
* Ensure sales floor coverage in order to meet customer expectations.
* Oversee merchandise flow, such as shipment, replenishment, and omnichannel operations, throughout the store.
* Maintain adherence to Company Policies and ensures the safety of associates and customers.
* Manage the execution of the store strategy to achieve performance goals.
* Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives.
* Support a store's environment focused on consistently delivering a great in-store experience.
* Lead by example in creating a culture of proactive customer engagement to exceed our customer's expectations.
* Greet and assist all customers in a friendly manner, shares information on product, promotions, and loyalty programs.
* Resolve any customer complaints. Determines the source of issues and takes initiative to identify and resolve them.
* Act as the customer experience leader; Accountable for results of the customer experience and creates action plans to improve performance.
* Creates a positive in-store experience through visual standards
* Other essential functions may occur as directed by your supervisor
Required Experience & Qualifications
* Education: High School or Equivalent
* Years of Experience: 1-3 of relevant job experience
* Proficient in use of technology (iPad, registers)
* Demonstrates strong customer service skills
* Meets defined availability criteria, including nights, weekends and non-business hours
* Meets physical requirements
Critical Skills & Attributes
* Previous retail experience preferred
* Proven ability to drive sales results
* Strong communication skills
* Minimum of two years relevant experience
* Prior sales management experience
Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
* Medical, pharmacy, dental and vision coverage
* 401(k) and Roth 401(k) with Company match
* Merchandise discount
* Paid Time Off
* Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range
$19.20 - $28.40 per hour
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.