Revenue Operations Manager
Remote job
Must Haves:
3+ years experience in revenue operations leading marketing and sales teams in B2B companies, preferably in digital marketing or technology sectors.
Proven track record of hitting or exceeding revenue goals with strong financial acumen and ability to manage budgets and forecasting processes.
Strategic thinker with operational execution strength in building out strategy to scale customer acquisition in the U.S. market to enterprise levels (500+ clients).
Analytical skills to interpret performance data and metrics, with hands-on experience in Salesforce, PowerBI, and Google Analytics.
Experience in US and international markets and ability to work across cultures and time zones, especially between Brazil and U.S. stakeholders.
Plusses:
Bilingual English/Portuguese
Day-to-Day:
Insight Global's client is seeking a Revenue Operations Manager for a contract to hire opportunity. Our client is headquartered in Brazil and expanding operations to the US! This is a remote position to start and will transition to onsite requirements in Miami, FL within the first year. The Revenue Operations Manager will lead the revenue growth strategy within the United States by integrating and optimizing the entire revenue-generating process from lead generation to customer retention. This role is responsible for aligning marketing, sales, and customer success teams, ensuring a cohesive approach to drive revenue generation and expand the company's presence in the U.S. market.
Key Responsibilities:
Create and implement revenue growth strategies aligned with the company's global goals, with a strong focus on the U.S. market.
Establish and refine lead generation, qualification, nurturing, and conversion processes to ensure a seamless and effective customer journey.
Plan and execute strategic events such as webinars, conferences, and workshops to promote the brand and generate business opportunities.
Utilize Salesforce and PowerBI Dashboards to monitor KPIs to drive data-informed decisions and optimize revenue strategies.
Develop resources, tools, and training to improve effectiveness and encourage strong collaboration between marketing, sales, and customer success to ensure a unified approach to customer experience and revenue generation.
Identify growth opportunities in the U.S. market to scale client base by 300% by end of year, tailoring company strategies to local market dynamics and driving customer base expansion.
Oversee revenue forecasting and departmental budgeting processes.
Analyze market trends and competitor strategies to position company effectively.
Foster relationships with key clients and stakeholders to strengthen retention and growth.
Duration: Contract to Hire
Salary: $110,000 - $125,000/year, benefits eligible
Operations Manager
Remote job
Are you ready to own and scale the future of the US dental industry? Teero is seeking exceptionally driven Operations Managers to spearhead our expansion across multiple territories in the United States. If you're a proven operator who thrives on ownership, isn't afraid of the phones, and wants to build something extraordinary, we want you on our team.
About Teero
Teero is transforming the US dental industry through cutting-edge software solutions that make running a practice easier, more efficient, and primed for growth. Our first product, an innovative staffing platform, is experiencing explosive growth across the United States, and we're just getting started. Having raised our Series A in 2024, we're rapidly scaling our core platform while preparing to launch exciting new product lines in 2025.
About the Role
As an Operations Manager at Teero, you'll own and scale multiple territories across the United States, modeled after Uber's early Operations Manager and General Manager roles. You'll have complete P&L responsibility for your territories and serve as the driving force behind our expansion. This isn't just an execution role - you're the CEO of your territories, responsible for everything from growth to profitability.
We're Direct About What We're Looking For:
2-8 years of experience with a track record of excellence in any of these backgrounds:
Former consultants or bankers who want to build something real
Early-stage startup operators who've worn multiple hats
Exceptional dental practice managers (bonus if you're also a hygienist) who run a tight ship
Former entrepreneurs who understand the hustle
Comfort with the phones - you'll be building relationships with dental offices and hygienists
Problem-solver who can handle immediate issues while building scalable solutions
Not afraid of nights and weekends - this isn't a 9-to-5 role
Highly competitive with a burning desire to make Teero #1 across the US
What You'll own
Core operations
Full ownership of 5-15 territories (depending on size)
Drive growth and profitability metrics
Make strategic investment decisions and execute on them
Launch and scale new markets
Account Management
Build and maintain relationships with dental offices and hygienists
Provide high-touch support while developing scalable solutions
Prioritize effectively across multiple stakeholders
Create processes that allow us to grow faster than our headcount
Product Innovation
Partner with our tech team to identify and solve scaling challenges
Transform front-line insights into product requirements
Identify the next burning problems beyond staffing that we can solve for dental practices
What You Bring to the Table
Required
Proven track record of excellence in a high-intensity role
Outstanding problem-solving abilities
Strong analytical skills for P&L management
Exceptional communication and relationship-building capabilities
Self-motivated with ability to thrive in ambiguous environments
Demonstrated ability to build and optimize scalable processes
High standards in everything you do - never satisfied with "good enough"
Nice to have
Experience in marketplace or staffing businesses
Knowledge of the dental industry
Background in operations at high-growth startups
This Role is NOT for You If
You're looking for a standard 9-to-5 job or strict work-life separation
You prefer stable, well-defined roles with clear boundaries
You're uncomfortable with ambiguity and rapid change
You're not excited about wearing multiple hats and doing whatever it takes
You don't enjoy being on the phones
What We Offer
Direct reporting line to our CEO and Co-founder, Nate
True ownership and autonomy - you're the CEO of your territories
Significant equity package - as we succeed, your stake could translate into life-changing sums
Unlimited growth potential - expand your territory coverage as you scale
Frequent trips to Amsterdam to collaborate with our tech team and founders
Remote work flexibility with the impact of a fast-growing startup
About the Team
We're a compact, powerhouse team led by our co-founders Nate and Christian, former Uber executives who launched and scaled multiple product lines across the globe. Both grew up in dental families and maintain deep connections throughout the industry, giving us connections and insights to build faster. Our team brings together early employees from Uber, Adyen, Yandex, and Google - seasoned engineers and operators who've built and scaled tech platforms from the ground up.
We value people who take ownership and don't make excuses, who constantly raise the bar by improving on what came before them, and who lead with empathy by seeing challenges through the eyes of our dental practices, professionals, and team members.
Ready to sink your teeth into this exciting opportunity? Apply now and join us in revolutionizing the dental industry.
Operations Manager
Remote job
With over 37 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 projects in 20 countries.
Management Consultants gain exposure to Fortune 500 companies in various industries and work side by side, “on the floor”, coaching frontline managers and supervisors in behavioral changes that drive sustainable performance and financial improvements.
Armed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client's existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability.
This position requires 100% weekly, Sunday-Friday travel to designated project locations.
We focus on implementation and transformational change and deliver value by:
Professionally service client organizations to solve business issues, create value, maximize growth and improve overall performance for sustainability
Quickly become familiar with client business challenges and technologies to understand the environment for behavioral changes
Gather, organize and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making
Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities
Openly, respectfully and professionally discuss business and organizational shortcomings with clients to provide valuable feedback and influence solutions for long-term sustainability
Empower frontline accountability of actions, roles and responsibilities by guiding clients through self-explorations of their business segments and staff utilization
Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors
Effectively coach clients to approach their business issues as forward thinkers to exude confidence for improving behaviors and process efficiencies
Assist the client with tool building and/or modification
Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed
Travel and Per Diem:
All travel reward points and air miles earned personally belong to each Management Consultant and can be used as preferred
Weekend travel flexibility including company paid companion flights or other city destination accommodations
All employees are eligible to receive a pre-tax biweekly travel reimbursement per diem while working at a client site provided they stay at project site hotel
A pre-tax biweekly allowance is included for parking and transportation fare to and from employees' home airport
Benefits:
DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee
Medical, dental, vision, short & long-term disability Insurance, FSA, 401(k)
Two weeks paid vacation + one week paid PTO + paid year-end holiday closure
Advancement Opportunities:
At DB&A, our people are our greatest asset which is why we believe strongly in the internal growth and development of our employees. As a Management Consultant, individuals have the opportunity to drive their careers based on performance and contributions.
We offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us.
Professional Requirements:
Bachelor's Degree in Business, Management, Engineering or related field
Minimum of 5 years of direct supervision and management experience (Manufacturing, Distribution or Engineering industries preferred)
Demonstrated ability to manage conflict, build consensus and facilitate problem-solving and collaboration amongst cross functional teams
Strong observation, analytical, numerical reasoning, business acumen and leadership skills
Strong facilitation skills and ability to build relationships and interface with clients at all levels of the organization
Ability to balance delivery of results, problem solving and client management
Ability to juggle many responsibilities at one time to effectively partner with clients throughout the project lifecycle
Develop a high level of personal and professional credibility with all levels of the organization and external client
Ability to adapt to fast-paced, high pressure and changing environments
Exceptional communication (verbal, written and presentation) skills
Ability to succeed in a team environment and deliver/receive daily constructive feedback
Advanced proficiency in MS Office Suite specifically Excel
Ability to pass a pre-employment background, criminal, financial/credit and drug screening
The Equal Employment Opportunity Policy of this corporation is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Our corporation hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
This corporation believes that all employees should be provided with a work environment which enables each team member to be productive and to work to the best of his/her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color religion, national origin, gender, sexual orientation, age, marital status or disability.
We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.
General Manager (Remote Patient Monitoring)
Remote job
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Job Summary:
The General Manager (GM) for Remote Patient Monitoring (RPM) Services will be responsible for overseeing and managing the overall operations of the Essen House Calls remote patient monitoring program. This includes supervising staff, ensuring patient engagement and satisfaction, optimizing financial performance, and ensuring compliance with relevant healthcare regulations. The GM will collaborate closely with medical teams, administrative staff, technology partners, and external stakeholders to ensure the effective delivery of RPM services to patients at home.
Responsibilities
Key Responsibilities:
Leadership & Team Management:
Lead and manage a diverse team of care coordinators, administrative staff, and support personnel.
Provide training and professional development opportunities to ensure high levels of performance and adherence to best practices.
Conduct regular performance reviews, provide feedback, and foster a collaborative and motivating team environment.
Develop recruitment and retention strategies to build and maintain a high-quality team of healthcare professionals.
Operations & Service Delivery:
Oversee the daily operations of remote patient monitoring services, ensuring seamless integration between patients, healthcare providers, and technology platforms.
Develop and implement strategies to improve operational efficiency and service quality.
Manage logistics, including device distribution, patient onboarding, and technical support coordination.
Work closely with healthcare providers to ensure effective communication and care coordination for patients using RPM services.
Financial Management:
Develop and manage budgets, ensuring cost-effectiveness while maintaining high-quality service.
Monitor and analyze financial performance, identifying areas for improvement and implementing corrective actions as needed.
Oversee billing, insurance claims, and revenue cycles, ensuring compliance with payment protocols and regulations.
Compliance & Quality Assurance:
Ensure all RPM services comply with local, state, and federal healthcare regulations, including HIPAA, patient confidentiality, and safety standards.
Regularly review and update policies and procedures to ensure compliance with the latest healthcare laws and guidelines.
Implement quality control processes to maintain high levels of patient satisfaction and service standards.
Patient and Client Relations:
Build and maintain positive relationships with patients, families, and external partners.
Address and resolve any patient or client concerns, ensuring issues are resolved promptly and satisfactorily.
Continuously monitor patient feedback and implement improvements to enhance the RPM experience.
Strategic Planning and Business Development:
Collaborate with senior management to develop long-term strategies and goals for the house calls service.
Analyze market trends and opportunities to expand services or improve current offers.
Establish partnerships with healthcare providers, insurance companies, and technology vendors to strengthen the RPM network.
Reporting and Analysis:
Prepare and present regular performance reports to senior management, highlighting key performance indicators, challenges, and successes.
Use data analysis to inform decisions related to operational improvements, staffing, and patient care.
Qualifications
Qualifications:
Education: Bachelor's degree in healthcare administration, business management, or a related field (master's preferred).
Experience:
Minimum of 5-7 years of experience in healthcare management, with at least 3 years in a leadership position.
Experience in telehealth, remote patient monitoring or digital health services.
Strong knowledge of healthcare regulations, compliance requirements, and emerging RPM technologies.
Skills:
Strong leadership, communication, and problem-solving skills.
Ability to manage budgets, financial reports, and operational workflows effectively.
Proficiency in electronic health records (EHR) and healthcare technology platforms.
Strong understanding of data security, patient confidentiality, and regulatory compliance related to remote healthcare.
Key Competencies:
Strong leadership and decision-making skills.
Ability to work under pressure and manage multiple priorities.
Excellent interpersonal skills and the ability to engage effectively with patients, staff, and external partners.
Deep understanding of RPM service operations and regulatory frameworks.
Innovative thinking and ability to find solutions to operational challenges.
Salary: $65,000-$75,000
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
#J-18808-Ljbffr
District Manager - Mid-Atlantic Region
Remote job
Full-time Description
Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., delivering unparalleled specialty care to pets affected by acute and chronic skin conditions. With 40+ locations and the largest team of board-certified veterinary dermatologists in the country, ADG is committed to advancing clinical excellence, education, and research in the field of dermatology.
What sets us apart? A doctor-centric model, collaborative leadership, and a culture built around supporting our practices-so our clinicians can focus on what matters most: exceptional patient care.
SUMMARY OF JOB PURPOSE AND FUNCTION
The District Manager (DM) provides operational leadership, strategic direction, and collaborative support to multiple outpatient specialty practices across the Mid-Atlantic region. In this role, you'll partner closely with our medical and practice leadership teams to drive performance, promote a positive clinic culture, and support the success of our doctors and staff.
This is a remote-based position that requires regular travel to clinics throughout your region.
Requirements ESSENTIAL RESPONSIBILITIES AND TASKS
Operational Management
• Oversee day-to-day operations of multiple dermatology specialty practices, ensuring a consistent, high-quality experience for doctors, clients, and patients.
• Partner with Medical Operations and the RVP to ensure clinician schedules, doctor days, and productivity targets are met.
• Monitor compliance, facility needs, and technology utilization to optimize efficiency and clinical support.
• Ensure adherence to company policies, industry standards, and regulatory guidelines.
• Address escalated client care issues and support local teams in resolving operational challenges.
Team Management and Development
• Build strong, trusting relationships with clinic teams and medical leadership.
• Support Practice Managers with coaching, development, and performance management.
• Collaborate with HR to lead hiring, onboarding, training, and succession planning for practice-level roles.
• Foster a positive, engaging work environment that supports team retention and development.
• Monitor KPIs and budget performance in partnership with RVPs and clinic leaders.
Communication and Collaboration
• Serve as a key liaison between ADG's Support Team and clinics-ensuring clear communication, feedback loops, and timely implementation of initiatives.
• Support change management by helping clinic teams understand, adapt to, and successfully execute new processes and strategies.
• Champion ADG's mission, vision, and core values in every interaction.
Business Development
• Support seamless integration of new practices (acquisitions and de novos) by collaborating with RVPs and Support Team departments.
• Participate in internal planning meetings and contribute to execution of regional growth initiatives.
• Provide regional insights to help shape ADG's overall strategy and success.
________________________________________________________________
EDUCATION/EXPERIENCE
• Bachelor's degree or equivalent combination of education and experience preferred.
• 3+ years of multi-site operational management required, preferably in veterinary, healthcare, or related service industry.
• Veterinary specialty medicine experience strongly preferred.
• Experience partnering with clinicians and managing cross-functional teams is a plus.
________________________________________________________________
COMPETENCIES
• Developing Direct Reports: Invest in team development and growth.
• Managing Vision and Purpose: Communicate a compelling direction and inspire alignment.
• Business Acumen: Understands how to drive operational and financial performance.
• Hiring and Staffing: Selects and develops strong, high-performing teams.
• Directing Others: Clearly defines priorities, objectives, and accountability.
________________________________________________________________
Working Conditions
• Approximately 50% travel is required.
• Time will be split between on-site clinic visits, remote work (via Teams/Zoom), and occasional team meetings.
• Project timelines and operational priorities may occasionally require extended hours.
• Must be comfortable working in the presence of companion animals.
• Strictly outpatient specialty care-no emergency, on-call, or overnight responsibilities.
________________________________________________________________
Benefits
• 5/8 work week (Monday-Friday)
• Paid vacation, sick days, and floating holidays
• Competitive compensation [90-120k based on experience]
• Medical, dental, vision, and short-term disability coverage
• Dependent care FSA
• Voluntary benefits (hospital indemnity, accident, critical illness, etc.)
• 401(k) with employer match
• Continuing education opportunities
• Employee pet care discounts
________________________________________________________________
If you're an experienced operations leader who thrives on collaboration, has a passion for supporting medical teams, and is excited to help shape the future of veterinary specialty care-we'd love to hear from you.
Learn more about us at animaldermatology.com
Salary Description $90,000 - $120,000 / year
Senior Manager, Store Initiatives and Continuous Improvement
Remote job
Senior Manager, Store Initiatives and Continuous Improvement - (25004143) Description GENERAL PURPOSE: The Senior Manager will test, analyze, and implement efficiency (ROI) and other store technology initiatives. This will include working cross functionally with Ross teams and 3rd party consultants to optimize store processes and technology to reduce payroll spend and improve customer service. The Senior Manager will utilize retail industry knowledge, engineered labor standards, corporate input, and field input to identify productivity and cost saving opportunities and understand how process changes would impact other areas of the store. The Senior Manager will be required to become knowledgeable on existing store technology, processes, and the business model in order to identify gaps and areas of opportunity. The Senior Manager will also be responsible for project management, ROI calculations and significant amounts of data analysis, as well as the implementation of the identified opportunities and strategies. The Senior Manager will be expected to keep a pulse on retail industry trends regarding process efficiencies and technologies, and leverage these where it makes sense in the Ross business model. In addition, the Senior Manager will partner with IT to design end-user interfaces and any ongoing reporting tools (for field or corporate) needed to support the execution and management of initiatives. This position will require the Senior Manager to establish successful partnerships across all facets and levels of the organization and will have significant visibility to Executive level audiences.
The base salary range for this role is $121,000 - $198,700. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
ESSENTIAL FUNCTIONS:
• Research industry best practices, competitor practices, and technology opportunities to improve efficiency, reduce labor spend, and improve customer wait times
• Partner with cross-functional teams comprised of Analysts, Managers and Directors from Store Planning, Store Operations, Strategy, Loss Prevention, Shortage Control, Finance, IT and the Field to implement and test various enhancements and assess impact to payroll, shrink and sales
• Develop Key Performance Indicators, qualitative feedback questions, and cost/benefit analysis and lead cross-functional teams to deliver required results in accordance with corporate expectations and timelines
• Manage analyst(s) supporting projects, responsible for assuring quality of analysis, including assessing analyst's competency level and confidence for requested tasks to determine the level of direction required to successfully complete tasks on-time
• Prepare and present clear, fact-based presentations to illustrate findings to Executive-level audiences and gain credibility based upon recommendations
• Ensure accurate timelines, deliverables and business updates are incorporated into project plans
• Understand how engineered labor standards work and can calculate throughput of a checkout system based on labor standards and transaction times
• Possess working knowledge of how to model store processes using real world data to assess the potential impact (e.g., transaction times, wait times, queue length, etc.) of enhancements or changes
• Serve as subject matter expert (SME) in Store Operations and a key point of contact for the organization to understand impact of their changes to store processes or technology
• Coordinate and oversee the development of capital expenditure requests (CERs) and benefits to support requests. Partner with Finance to track/project cash flows for monthly/annual budgeting
COMPETENCIES:
• Analysis and Judgment
• Ensures Accountability & Execution
• People Management
• Manages Conflict
• Collaboration
• Business Acumen
• Leading by Example
• Plans, Aligns & Prioritizes
• Communicates Effectively
• Organizational Agility
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Bachelor's Degree required; MBA preferred
• 8+ years of retail management experience that includes project management and business process ownership in Store Operations (preferred)
• Prior consulting experience or productivity management consulting (preferred)
• Strong leadership and project management skills and ability to manage both corporate and field resources
• Proven ability to think strategically and determine the impact of decisions on the business
• Advanced computer skills including Microsoft Access, Word, Excel, and PowerPoint - mastery of Excel and PowerPoint required
• Ability to communicate complex findings clearly and succinctly, both verbally and written, and lead presentations to senior-level Executives
• High comfort level working in ambiguous, rapidly changing environments and ability to manage multiple projects simultaneously
• Ability to successfully influence and drive results through cross-functional partnerships
• Demonstrated ability to manage projects from creation to implementation to maintenance
• Superior analytical skills, both mathematical and problem solving
PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid
SUPERVISORY RESPONSIBILITIES:
Analyst
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Primary Location: California-Alameda-Dublin-Corporate OfficeWork Locations: Corporate Office 5130 Hacienda Dr Dublin 94568Job: Corporate Store OperationsSchedule: Regular Full-time Job Posting: Jun 11, 2025
Lead Gen Manager, Paid Media
Remote job
The Asana Marketing team is responsible for fueling business growth and building a brand customers love. We create campaigns and content to attract new accounts and inspire current ones to grow with us. We continue to expand, with a global team focused on revenue and field marketing, product marketing, brand and content creation, advertising, and lifecycle marketing.
As Paid Media Manager, CORP/ENT Lead Gen & Acquisition, you will lead paid media strategy for Asana's Corporate and Enterprise segments across both lead generation and self-serve acquisition (SSB) motions. While the role oversees performance across both, we are specifically seeking a paid lead generation expert - someone who brings deep experience scaling B2B lead gen programs, with a focus on generating high-quality pipeline and measurable revenue impact.
This role acts as the global program lead for CORP/ENT paid media within our matrixed team structure - providing leadership through program ownership, channel expertise, and hands-on execution. You will directly own strategy and campaign execution for the Americas, while partnering with regional teams (EMEA, APJ) to drive global alignment. This is an individual contributor role with significant influence across marketing, creative, operations, and sales - ideal for a senior-level program leader who excels as both a strategist and an operator.
This role is based in our San Francisco office with an office-centric hybrid schedule. Along with most Asanas, you'll work from this office in person on Mondays, Tuesdays, and Thursdays. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements.
What you'll achieve:
Act as the global program lead for CORP/ENT paid media - ensuring alignment across regions while owning and executing paid media strategy for the Americas.
Lead paid media strategy and execution for Asana's CORP/ENT segments across lead generation and self-serve acquisition (SSB), with a primary focus on driving high-quality lead generation and pipeline growth.
Own and optimize paid lead gen programs across key digital channels including paid social, content syndication, and search - developing integrated campaigns that connect to segment-specific buyer journeys.
Serve as the primary paid media partner to the Global Campaigns team, collaborating on campaign development, asset strategy, audience targeting, and regional execution.
Manage a multi-million-dollar global media investment for CORP/ENT, ensuring efficient spend allocation, performance tracking, and accountability for results through our media agency partnership.
Collaborate with Marketing Analytics, Marketing Ops, and Data Science to measure and optimize program performance across key stages of the funnel, including MQL quality, conversion rates, pipeline contribution, and ROI.
Lead incrementality testing, A/B experimentation, and lift studies (in partnership with Analytics and Data Science) to continuously improve targeting, messaging, and media mix.
Create and present performance reviews, retrospectives, and strategic recommendations to cross-functional partners and senior leadership.
Champion best practices in B2B lead generation and paid acquisition, contributing to the evolution of Asana's performance media strategy and capabilities.
About you:
8-12 years of experience in B2B demand generation or performance marketing, with a strong focus on paid lead generation for mid-market and enterprise segments.
Proven success scaling lead gen programs across digital channels such as paid social, content syndication, and search - with a focus on pipeline quality, conversion to revenue, and measurable business impact.
Experience owning and optimizing paid media budgets and working closely with internal teams and media agencies to manage execution and accountability.
Skilled at building integrated campaigns across paid channels, developing audience strategies, and tailoring creative approaches by segment, vertical, or buyer persona.
Proven experience with hands-on setup, execution, and management of marketing campaigns in Salesforce and Marketo.
Understanding of how paid media programs integrate with marketing automation and CRM platforms to drive lead flow, attribution, and pipeline visibility.
Strong analytical thinker who uses data to drive decisions, improve performance, and communicate impact.
Effective cross-functional collaborator who can translate media insights into clear recommendations for Campaigns, Content, Creative, and Sales teams.
Highly self-directed with the ability to operate independently while influencing across functions and regions in a matrixed environment.
Outcome-driven mindset with a focus on pipeline contribution, business growth, and continuous optimization.
Excited to lead through expertise, influence, and execution - with a growth mindset and interest in developing toward broader leadership over time.
What we'll offer:
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $207,000-243,000.. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
About us
Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor's and Inc.'s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.
#LI-Hybrid
Associate Supervisor, Casualty Claims
Remote job
OBJECTIVE
Associate Supervisor, Casualty Claims Objective
To assist the Director of Casualty Claims and Casualty Management in overseeing all functions of a Casualty Claims Unit necessary to provide prompt and efficient handling, control, and disposition of non-litigated casualty claims, mini-tort claims, UM/UIM, and out-of-state third-party claims. To establish and maintain quality control of claim processing functions by staff and defense counsel regarding casualty losses. To aid in the assessment and adoption of best practices and industry benchmarks to continually improve customer service and act as a liaison with other divisions.
RESPONSIBILITIES
Associate Supervisor, Casualty Claims Responsibilities
Assist Casualty Management with planning, organizing, and managing all claims and clerical functions of Casualty Claims Unit, to have a significant positive effect on the overall profitability of the company. Provide quality service to the insured and aid in the risk selection and retention of business by maintaining an effective internal and field service operation.
Oversee disposition of Michigan casualty, mini-tort, UM/UIM, and out-of-state third-party claims, to ensure timely, consistent, and equitable disposition of claims and field service quality. Learn to maintain financial standards through review of reserving practices.
Develop a high level of proficiency in insurance law, specifically as it relates to liability claims and contracts. Keep abreast of current trends in the insurance industry. Maintain current knowledge of court decisions as they impact both tort and no-fault law.
Contribute, as needed, to corporate projects as a team member and subject matter expert. Act as a resource for divisional and corporate partners and provide training when called upon. Provide coverage evaluations for Underwriting, Commercial, Farm, and other business areas. Support P/C Products and Forms in development of new products.
Stay abreast of and advocate for technological enhancements to ensure the team has
the tools it needs to support department functions.
Conduct regular and ongoing examinations and audits as scheduled of casualty claim files
to assure the proper handling according to company policies, procedures, and reserving practices. Report variances to the Director of Casualty Claims.
Prepare and/or assist the Director Casualty Claims in drafting responses to the Department of Insurance and Financial Services and Internal Audit.
Serve as contact with outside claim vendors for products offered through external business partners. Maintain and control usage of same to minimize expenses while meeting goal of quality claim handling.
QUALIFICATIONS
Associate Supervisor, Casualty Claims Qualifications
Required
Bachelor's degree required, with emphasis on insurance preferred, or equivalent experience may be considered.
Minimum two to three years casualty claims work required, with emphasis on handling of complex claims and litigation experience preferred.
Ability to accept responsibility, train personnel and maintain an interest in their development required.
Understanding and appreciation of cooperative business methods required.
Knowledge of tort, workers' compensation and no-fault law's application to insurance claim required.
Knowledge of accepted claim procedures and practices required.
Must have access to high speed Internet at home.
Must possess a valid driver license with an acceptable driving record.
Preferred
In-depth knowledge of insurance policies written by the company and ability to interpret insurance contracts preferred.
Knowledge of reinsurance preferred.
Understanding of tort laws in other states preferred.
Note This is a work from home position primarily covering these Michigan counties: Allegan, Barry, Berrien, Branch, Calhoun, Cass, Eaton, Hillsdale, Ionia, Jackson, Kalamazoo, Kent, Lenawee, Macomb, Mecosta, Monroe, Montcalm, Muskegon, Newaygo, Oakland, Oceana, Ottawa, St. Joseph, Van Buren, Washtenaw, Wayne. May require some evening work or overnight travel.
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
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Production & Merchandise Manager (Freelance)
Remote job
Are you a movement maker? Are you seeking new and exciting career opportunities?Here is what you need to know about the job:
The Production & Merchandise Manager (freelance) role is responsible for overseeing the production and distribution of artist merchandise, ensuring quality, timely delivery, and profitability. The role likely involves liaising with manufacturers, managing budgets, and ensuring that merchandise meets artist and brand standards.
Responsibilities:
Production Management: Oversee the entire production process, from design and prototyping to manufacturing and quality control.
Manufacturer Relations: Negotiate contracts, manage relationships with vendors, and ensure timely delivery of merchandise.
Budget Management: Monitor and manage costs associated with merchandise production, including materials, labor, and shipping.
Quality Control: Ensure that merchandise meets quality standards and brand expectations.
Artist Liaison: Collaborate with artists and their teams to ensure merchandise aligns with their vision and brand identity.
Inventory Management: Track inventory levels, forecast demand, and minimize overstock or stockouts.
Retail Partnership Management: Work with retailers to ensure that merchandise is properly displayed and stocked.
Reporting and Analysis: Track key performance indicators (KPIs) and provide reports on merchandise production and sales.
Screen Print Oversight: Manage all aspects of the screen printing process, including scheduling, press checks, ink and material selection, and quality control. Work closely with internal teams and print vendors to ensure high-quality execution that meets brand and delivery standards.
Skills and Qualifications:
Strong organizational and project management skills.
Experience in merchandise production or a related field.
Knowledge of manufacturing processes and materials.
Ability to work effectively with artists and their teams.
Strong communication and interpersonal skills.
Familiarity with retail sales and distribution channels.
Proficiency in Microsoft Office Suite and other relevant software.
Compensation/Benefits:
The approximate annual base salary range for this position is $50.00 - $60.00 per hour. The offered salary or salary range for this position will vary based on role requirements, skill set and years of experience.
Important Notice: Fraudulent Communications:
It has come to our attention that there are people posing as representatives of Li & Fung. These imposters may offer false opportunities including fake employment offers and other fraudulent opportunities by email or other means of communication. Please beware of such fraudulent communications. If you are in doubt as to the legitimacy of any communications purportedly from Li & Fung, please verify with us by contacting ***************.
#lifung #lftrading
If this sounds like you, Apply Now!As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization's Declaration on Fundamental Principles and Rights at Work.
Production & Merchandise Manager (Freelance)
Remote job
Are you a movement maker? Are you seeking new and exciting career opportunities? Here is what you need to know about the job: The Production & Merchandise Manager (freelance) role is responsible for overseeing the production and distribution of artist merchandise, ensuring quality, timely delivery, and profitability. The role likely involves liaising with manufacturers, managing budgets, and ensuring that merchandise meets artist and brand standards.
Responsibilities:
* Production Management: Oversee the entire production process, from design and prototyping to manufacturing and quality control.
* Manufacturer Relations: Negotiate contracts, manage relationships with vendors, and ensure timely delivery of merchandise.
* Budget Management: Monitor and manage costs associated with merchandise production, including materials, labor, and shipping.
* Quality Control: Ensure that merchandise meets quality standards and brand expectations.
* Artist Liaison: Collaborate with artists and their teams to ensure merchandise aligns with their vision and brand identity.
* Inventory Management: Track inventory levels, forecast demand, and minimize overstock or stockouts.
* Retail Partnership Management: Work with retailers to ensure that merchandise is properly displayed and stocked.
* Reporting and Analysis: Track key performance indicators (KPIs) and provide reports on merchandise production and sales.
* Screen Print Oversight: Manage all aspects of the screen printing process, including scheduling, press checks, ink and material selection, and quality control. Work closely with internal teams and print vendors to ensure high-quality execution that meets brand and delivery standards.
Skills and Qualifications:
* Strong organizational and project management skills.
* Experience in merchandise production or a related field.
* Knowledge of manufacturing processes and materials.
* Ability to work effectively with artists and their teams.
* Strong communication and interpersonal skills.
* Familiarity with retail sales and distribution channels.
* Proficiency in Microsoft Office Suite and other relevant software.
Compensation/Benefits:
* The approximate annual base salary range for this position is $50.00 - $60.00 per hour. The offered salary or salary range for this position will vary based on role requirements, skill set and years of experience.
Important Notice: Fraudulent Communications:
It has come to our attention that there are people posing as representatives of Li & Fung. These imposters may offer false opportunities including fake employment offers and other fraudulent opportunities by email or other means of communication. Please beware of such fraudulent communications. If you are in doubt as to the legitimacy of any communications purportedly from Li & Fung, please verify with us by contacting ***************.
#lifung #lftrading
If this sounds like you, Apply Now!
As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization's Declaration on Fundamental Principles and Rights at Work.
eCommerce Merchandising Manager
Remote job
We are seeking a highly skilled eCommerce Merchandising Manager to lead the optimization and growth of our eCommerce product experience. This position will focus on enhancing customer experience (CX) by personalizing product discovery, simplifying the purchasing process, and improving product content. The eCommerce Merchandising Manager will be a key driver of growth in the eCommerce channel through increased customer satisfaction and adoption.
Objectives:
Personalize CX: Tailor the customer experience to meet customers' unique needs based on how and what they want to buy.
Simplify Discovery & Purchasing: Streamline the product discovery and purchasing processes to enhance user experience and increase sales.
Enhance Product Content: Improve the quality and richness of product content to facilitate confident buying decisions.
Increase AOV: Utilize cross-sell and upsell techniques to boost average order value through incremental item sales.
Pricing Optimization: Ensure a seamless experience for contract, project, volume, and promotional pricing.
Audit & Fix Product Data: Continuously monitor and collaborate with the product team to systematically address product data and content issues.
Key Results:
CSAT/NPS: Elevate customer satisfaction and net promoter scores (NPS) through improved experiences.
Digital Sales Growth: Drive significant growth in online sales through optimization strategies.
Conversion Rate: Enhance the percentage of visitors who convert to paying customers.
Average Order Value: Maximize revenue and profitability per transaction through upselling and cross-selling.
Bounce Rate: Reduce the bounce rate by optimizing the user experience.
Add-to-Cart Rate: Increase the number of products added to carts.
Active Customer Growth: Expand the number of active customers by enhancing CX and increasing product engagement.
Key Responsibilities:
Optimize and Maintain Website Presentation of Brands and Categories:
Manage and optimize product taxonomy, category landing pages, and brand landing pages.
Ensure that product categories are easy to navigate and provide clear value to customers.
Own the Product Detail Page (PDP):
Lead the effective presentation of product details, including attribute presentation, rich content, media, and product labels.
Ensure consistency in product information and visual content across all pages.
Manage On-Site Search for Maximum Findability:
Oversee keyword tagging and alternative term management to ensure customers find the products they want.
Ensure clear search results (exact match vs partial) and optimize promotional visibility.
Set Up, Maintain, and Measure Promotional Sales:
Collaborate with the sales team to identify key promotional opportunities.
Implement promotions and campaigns to raise awareness and drive conversions.
Analyze and measure the effectiveness of promotions in driving sales and profitability.
Own Product Conversion to Orders:
Identify opportunities to optimize the customer journey, focusing on the gap between product views and actual orders.
Implement strategies that convert product views into orders, enhancing product visibility and content.
Skills & Qualifications:
Proven experience in door hardware e-commerce merchandising or related field.
Strong analytical skills, with the ability to gather and interpret data, and generate actionable insights.
Expertise in optimizing product detail pages (PDP), on-site search, and content management.
Experience with website presentation, product categorization, and cross-sell/upsell strategies.
Familiarization with AI capabilities and tools to help improve the quality and speed of implementation.
Excellent communication and collaboration skills, especially with cross-functional teams like sales, product, and development.
Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment.
Experience in bringing relevant best-in-class B2C experiences to a B2B environment.
Familiarity with merchandising tools, product information management systems (e.g., Akeneo PIM), product search platforms (e.g., Algolia), content management systems (CMS), and e-commerce platforms.
Experience in digital merchandising for large-scale product catalogs.
eCommerce Merchandising Manager
Remote job
We are seeking a highly skilled eCommerce Merchandising Manager to lead the optimization and growth of our eCommerce product experience. This position will focus on enhancing customer experience (CX) by personalizing product discovery, simplifying the purchasing process, and improving product content. The eCommerce Merchandising Manager will be a key driver of growth in the eCommerce channel through increased customer satisfaction and adoption.
Objectives:
Personalize CX: Tailor the customer experience to meet customers' unique needs based on how and what they want to buy.
Simplify Discovery & Purchasing: Streamline the product discovery and purchasing processes to enhance user experience and increase sales.
Enhance Product Content: Improve the quality and richness of product content to facilitate confident buying decisions.
Increase AOV: Utilize cross-sell and upsell techniques to boost average order value through incremental item sales.
Pricing Optimization: Ensure a seamless experience for contract, project, volume, and promotional pricing.
Audit & Fix Product Data: Continuously monitor and collaborate with the product team to systematically address product data and content issues.
Key Results:
CSAT/NPS: Elevate customer satisfaction and net promoter scores (NPS) through improved experiences.
Digital Sales Growth: Drive significant growth in online sales through optimization strategies.
Conversion Rate: Enhance the percentage of visitors who convert to paying customers.
Average Order Value: Maximize revenue and profitability per transaction through upselling and cross-selling.
Bounce Rate: Reduce the bounce rate by optimizing the user experience.
Add-to-Cart Rate: Increase the number of products added to carts.
Active Customer Growth: Expand the number of active customers by enhancing CX and increasing product engagement.
Key Responsibilities:
Optimize and Maintain Website Presentation of Brands and Categories:
Manage and optimize product taxonomy, category landing pages, and brand landing pages.
Ensure that product categories are easy to navigate and provide clear value to customers.
Own the Product Detail Page (PDP):
Lead the effective presentation of product details, including attribute presentation, rich content, media, and product labels.
Ensure consistency in product information and visual content across all pages.
Manage On-Site Search for Maximum Findability:
Oversee keyword tagging and alternative term management to ensure customers find the products they want.
Ensure clear search results (exact match vs partial) and optimize promotional visibility.
Set Up, Maintain, and Measure Promotional Sales:
Collaborate with the sales team to identify key promotional opportunities.
Implement promotions and campaigns to raise awareness and drive conversions.
Analyze and measure the effectiveness of promotions in driving sales and profitability.
Own Product Conversion to Orders:
Identify opportunities to optimize the customer journey, focusing on the gap between product views and actual orders.
Implement strategies that convert product views into orders, enhancing product visibility and content.
Skills & Qualifications:
Proven experience in door hardware e-commerce merchandising or related field.
Strong analytical skills, with the ability to gather and interpret data, and generate actionable insights.
Expertise in optimizing product detail pages (PDP), on-site search, and content management.
Experience with website presentation, product categorization, and cross-sell/upsell strategies.
Familiarization with AI capabilities and tools to help improve the quality and speed of implementation.
Excellent communication and collaboration skills, especially with cross-functional teams like sales, product, and development.
Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment.
Experience in bringing relevant best-in-class B2C experiences to a B2B environment.
Familiarity with merchandising tools, product information management systems (e.g., Akeneo PIM), product search platforms (e.g., Algolia), content management systems (CMS), and e-commerce platforms.
Experience in digital merchandising for large-scale product catalogs.
Associate Manager, Paid Search (SEM)
Remote job
WHY NEW ENGEN?
At New Engen, we help brands grow-not just bigger, but smarter. We're a digital marketing agency built to drive meaningful impact across the entire customer journey, blending media, creative, analytics, influencer, and retail strategies into performance-driven campaigns.
Some clients partner with us through long-term agency relationships. Others tap into specialized solutions-like Donut Studios, our in-house creative studio for platform-native and short-form content, or Acorn Creator Suite, our influencer marketing solution built for retail impact. While each solution brings its own focus and flavor, they're all part of how we deliver for our clients, together, as one team.
We're a collaborative group of strategists, creatives, analysts, and makers who are all in on helping brands-and each other-thrive. We work hard, stay humble, and build with purpose.
WHAT YOU'LL DO
Lead Campaign Execution Across Paid Search
Own the end-to-end execution of paid search campaigns, ensuring accuracy, agility, and alignment to performance goals. Guide both strategic and day-to-day elements across platforms.
Grow Client Relationships and Business Impact
Serve as a trusted partner to clients-bringing thoughtful recommendations, surfacing opportunities to expand impact across channels, and helping clients stay ahead of what's next in paid media.
Champion Creative Collaboration
Work closely with creative and analytics teams to fuel iterative testing and uncover insights that drive performance. Help turn brand stories into high-performing paid search assets.
Mentor and Develop Talent
Support and coach junior team members through clear feedback and collaborative problem-solving. Share learnings generously and celebrate growth.
Analyze and Optimize with Precision
Leverage platform data, third-party tools, and market trends to develop clear, actionable strategies. Connect insights to outcomes in a way clients can rally behind.
Operate with Ownership and Curiosity
Bring an independent, all-in mindset to your work. Balance proactive planning with adaptive execution-and never stop asking, “How can we make this even better?”
WHAT YOU BRING
4-year degree or equivalent experience
2-5 years of hands-on experience in paid search (Google Ads required; experience with other platforms like Facebook is a plus)
A knack for simplifying complex ideas and presenting them in clear, persuasive ways
Strong communication and collaboration skills across a variety of audiences and roles
Proven ability to coach others, review deliverables with rigor, and lead with empathy
Analytical strength and a comfort level with data interpretation, optimization strategy, and basic statistical principles
Adaptability in fast-moving environments-and excitement to learn and grow through change
A team-first mentality and passion for building together
PERKS & BENEFITS
Remote work environment with flexible hours
Unlimited PTO + company holidays
Comprehensive medical, dental, vision, and disability coverage
Life & AD&D insurance
401(k) with company match
Paid parental leave & family support
Pet care perks & insurance
Learning & career development
Employee wellness programs
Commuter & transit benefits
Exclusive employee discounts
Salary Range: $65,000 - $75,000
The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidate's qualifications and experience.
Let's Build What's Next Together - If you're passionate about performance marketing and ready to deepen your media expertise, we'd love to hear from you.
REMOTE Sales Manager, Customer Success Department
Remote job
THIS IS A REMOTE POSITION! You must reside in the US to apply and have a distraction free environment with stable internet.
Sales Manager, Customer Success Dept. is a strategic leader responsible for overseeing the Client Partner team, with a primary focus on driving upsell growth, reducing churn, and ensuring the highest levels of customer satisfaction. You will lead the continued development and implementation of customer success strategies that align with our business objectives, optimizing processes to achieve and exceed KPIs and OKRs. You will be a trusted advisor, reporting directly to the VP of Customer Success, contributing to the long-term growth and retention of our customer base. This person should be of caliber, be it background/experience or through training with our VP and other modules, and desire to grow into a Director of the department......
Read the bottom to learn more about your new boss!! Are you in?!
Key Responsibilities:
Leadership & Strategy:
Lead, mentor, and develop a high-performing Customer Success team, ensuring they are equipped to meet and exceed growth and retention goals. This includes hiring, performance/development plans and growing team.
Develop, own, and continuously improve the customer success journey, from onboarding to renewal, to drive measurable outcomes.
Work closely with the VP of Customer Success to set and execute strategic goals, OKRs, and KPIs for the department.
Customer Growth & Retention:
Drive upsell and cross-sell opportunities within the existing customer base to achieve growth targets.
Design and implement churn reduction strategies, with a focus on proactive customer engagement and risk mitigation.
Serve as a champion for customer needs, advocating for product and service improvements based on customer feedback.
Process Development & Optimization:
Own the end-to-end process for customer success, including defining key milestones and touchpoints across the customer lifecycle.
Optimize the use of HubSpot and other CRM tools to leverage automation while maintaining a personalized customer experience.
Develop and document scalable processes that support efficiency, accuracy, and consistency across the team.
Technology & Innovation:
Identify and implement technology solutions that enhance team productivity and customer experience.
Continuously explore and integrate new tools, technologies, and best practices that drive operational efficiency and customer success.
Executive Reporting & Insights:
Deliver 100% accurate and timely executive reporting on customer success metrics, growth, churn, and other key performance indicators.
Provide data-driven insights to the VP of Customer Success, identifying trends, risks, and opportunities for continuous improvement.
Collaboration & Communication:
Foster strong cross-functional relationships with Sales, Product, Marketing, and other teams to align on customer goals and deliver exceptional service.
Serve as a trusted advisor to the VP of Customer Success, providing strategic recommendations and feedback on customer success initiatives.
The Outcomes:
Entire team churn goals are met or exceeded (All accounts)
Each CP meets or exceeds indiviudal Set Up Fee Goals, MRR Upsell Goals
100% Timely completion of Deadlines/Projects with 100% Data Accuracy (you're reporting to Senior Leadership)
All Goals & KPIs set forth for Customer Success/Service are met or exceeded
Deliver timely & accurate reports to management
Assist in improve efficiency and effectiveness of current (or new) processes to leverage Digital Success measures
Maintain positive, can-do, go getter attitude and consistently adapt to change/growth of company in current state
Competencies:
All A-Players:
Efficiency
Honesty/integrity
Organization and planning
Assertiveness
Follow-through on commitments
Intelligence
Analytical skills
Attention to detail
Persistence
Proactivity
A-Player Managers:
Coaching
Goal setting
Empowerment
Accountability
Redeploying B/C players
Team building
Vision casting
Change leadership
Inspiring followership
Conflict management
This role:
Ability to Multitask & adapt to changes seamlessly
Consistent Follow Through/completion of deadlines
Vision Casting/Team Buy In
High standards/Attention to Detail
Active Listening skills & Implementation
Excellent Written & Verbal Skills
Strategic Leadership
Balance Between Independence and Humility
Trustworthy/Honest
Resiliency
Growth-Driven
Churn Reduction
Ability to Understand churn, prevent it, predict trends
Customer-Centric
Process Optimization
Hubspot Proficiency
Operational Efficiency
Hiring/Development of Staff
Technology Integration
Executive Reporting-100% Accurate
Overachiever
Data-Driven Decision Making
Cross- Functional collaboration
Trusted Advisor
Customer Success Journey Design & Implementation
GET IT DONE attitude
KPI/OKR Management
Ability to get team to hit/exceed goals
Problem Solving, Creative, Quick Witted
Process Documentation
Innovation & Continuous Improvement
Customer Relationship Management
Sales Planning & Strategy
Closing Deals, Follow Up
Booking Appointments/Business Development
Salary: Base: 35-60K Annually, +10-40K Bonus (paid quarterly)- DOE and you/your team performance. This is a base + bonus plan. Benefits: Eligible for 10 Days PTO, 8 Holidays 2 Floating Holidays, 5 Sick Days, Medical and other insurances, 401k, paid training and career advancement programs. This person needs to have lead and managed a team that sold, upsold and increased revenue, while maintaining a customer base. STRONG sales Leadership is a must!
A Little About Our VP (Your new Boss!)
Our VP is a powerhouse with a relentless drive to succeed. She has a "get it done no matter what" mentality, balanced with a compassionate leadership style. Not only did she create and launch our Contract Signing via Chat product-which grew revenue for one customer by over $500 million in less than 6 months-she also conceived and built our Voice Call Center from idea to first live call in just 3 months. All of this, while managing every aspect of post-sale customer success and collaborating across departments with Sales, Product, and Engineering. Further, she had a driving force to the entire company rebrand- changing our strategy from "Lead Capture" to "Lead Conversion:... we used to be ApexChat... now we're Blazeo!
She's a born innovator and leader, always full of fresh ideas and driven by the constant pursuit of a better, more innovative way to do things. Her teams don't just meet their targets-they blow them away. Last quarter alone, they exceeded their churn reduction goal by 300% and upsell targets by 200%.
She embodies our Core Values and lives them every day. Now, she's looking for someone who can stand by her side, embrace hard work, and help grow this team. If you thrive in an environment where innovation, ownership, and results are everything, and you love the freedom to create and innovate-this is the role for you.
If you're ready to rise to the challenge and exceed expectations-bet on yourself, and watch her bet on you.
PS. She loves emojis, "mom jokes" and is constantly finding something "punny" to say...If you're daring enough and still reading this, email her directly to take your best shot... be bold, be daring... *****************
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Monkey Business in Minocqua is seeking a dynamic Co-Manager. Monkey Business enjoys iconic status in the Minocqua area due to its unique, fun, family-oriented merchandise along with outstanding customer service. It is a must stop destination store for all area visitors. We have established an excellent reputation over 30 years and employ only the very best people to maintain it.
Monkey Business features brands like Life is Good, Lazy One, Natural Life, Puppy Love, and Fahlo. We create and print our own trademarked Monkey Business clothing as well as general resort designs. Our staff members provide essential feedback and suggestions on new looks, designs, and products.
We are seeking only serious candidates who want a fun and rewarding management position with a family-oriented company. Retail experience is not necessary, but a strong work ethic is. The work atmosphere can be chaotic but Vacation Retail comes with a very relaxed vibe. The Co-Managers schedule could be adaptable to a wide variety of situations and needs. This position could work well in combination with a work from home and/or gig type schedule. If you are interested and qualified, we would like to discuss any and all possibilities.
Monkey Business operates on a seasonal basis with regular or extended hours from May through mid-October. During the Off Season the store has abbreviated hours with two regular weeks during the Christmas period. The Co-Managers schedule would generally match the Stores operation with more time in April to prepare for the upcoming season. From May through mid-Octobers hours worked per week could vary from 20 to 40, depending on both the Store operations and the Co-Managers agreed upon availability. The Co-Manager will eventually share most of the job duties and responsibilities with the Manager.
Compensation is very competitive. Bonuses are paid based on individual and store performance.
Interviews for the Co-Manager position will begin in February with training expected to begin in April. Interested people are invited to call ************** to determine how the position could work for them. A resume will be required and a background check performed on all final candidates.
Co-Manager Responsibilities and Considerations
Customer Service - Responsible for leading store team members to deliver consistent brand experience and provide excellent service to all customers. It is critical that we uphold our reputation as the friendliest store in Minocqua.
Team hiring, training and development - Build and maintain a cohesive and outstanding team.
- Set expectations and consistently hold team members accountable.
- Recognize and value the importance of excellent communication.
- Address wins and opportunities with lead manager and the Head Monkey.
Store Operations - Ensure systems are in place to maximize efficiency.
- Set daily goals, prioritize, and assign tasks, and ensure work is done correctly and on time.
- Adhere to recognized Best Practices to ensure smooth daily operations.
- Merchandising, receiving, inventory, replenishment, scheduling.
- Troubleshoot and solve problems while maintaining store efficiency and service.
Communication skills The Co-Manager must be very comfortable talking to a wide variety of people including customers, staff, vendors, tech support, and contractors. It is essential to possess the necessary verbal and written skills to communicate effectively in all situations.
Financials and money handling:
- Understand basic spreadsheet functions and have the aptitude to learn how to utilize comparative retail statistics for planning and scheduling.
- Precision oriented to assure accurate cash handling and daily bank deposits.
Merchandising Manager - Fragrance & Home Care
Remote job
OUR STORY
Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.
OUR VALUES
Customer First.
Customer satisfaction is our highest priority.
High Quality.
True quality is a combination of premium materials and high production standards that everyone can feel good about.
Essential design.
We don't chase trends, and we don't sell everything. We're expert curators that find the very best and bring it to you at the lowest prices.
Always a better deal.
Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.
Environmentally and Socially conscious.
We're committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.
OUR TEAM AND SUCCESS
Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You'll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.
The Merchandising
Manager, Fragrance & Home Care role is responsible for delighting Quince's growing customer base by expanding the Fragrance product assortment and launching and
managing Home Care on Quince.
At Quince, we believe that everyone deserves access to high quality products at radically affordable prices. We believe the marketplace for consumer products is inundated with too many options, and customers find product quality difficult to determine and yet frequently pay more for a variety of things that can be delivered at much lower prices. Our goal is to find the best products in the marketplace and connect the makers of these goods directly to the customers who want them. Quince has proven the consumer value proposition in the apparel and accessories categories and has built a loyal, repeat consumer base. We want to build on that value proposition and continue to scale the Fragrance category in both existing and new product classes. This merchant leading Fragrance and Home Care will be responsible for
managing the assortment, revenue and margins, and overall growth trajectory of these product categories.
Quince's growth and success is directly tied to the performance and success of this role. The person in this role will be an innovator at heart leveraging the attributes below to build and run our Fragrance & Home Care businesses:
* Experience in merchandising for Fragrance and Home Care categories (e.g., candles, diffusers, perfume, hand care, laundry care)
* Strong and structured problem solver
* Data driven decision maker
* Deep understanding of consumer/ retail sector dynamics
* Able to leverage technology to build and scale the product strategy
* Independent learner and executor
* Strong communicator
* Collaborative, especially with external partners
Qualifications
6-12 years of retail merchandising experience in Fragrance and Home Care categories with demonstrated ownership of category performance.
E-commerce experience and/or DTC experience preferred
Hands-on experience developing fragrance and home care products from concept to launch
Strong vendor relationships with manufacturers and fragrance oil houses
Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities
Product obsessed with experience in leveraging data tools and external sources
Critical eye to anticipate customer needs (both the “science” and “art” of retail merchandising)
Highly organized, detail-oriented, and execution-focused, with a demonstrated ability for building scalable processes and driving cross-functional alignment
Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges
Excellent written and verbal communication, presentation, and interpersonal skills
Motivated by working in a fast-paced collaborative environment, where flexibility to stretch into or out of functional comfort zones is crucial for team success
Bachelor's Degree, preferred
* Please note, our preference is that this role is hybrid in San Francisco, but we will consider remote candidates
We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position's impact and contribution to our strategic goals.
Pay Range$90,000—$160,000 USDQuince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation during any part of the application or interview process, please contact
[email protected]. We are committed to ensuring an inclusive and accessible hiring process for all candidates. Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Email Department Lead
Remote job
Email/SMS Marketing Department Lead
We're seeking an experienced Email/SMS Marketing Department Lead to work full time as an independent contractor under Onda with D2C eCommerce clients. As an email marketing lead, you will have the opportunity to work with a dynamic team of talented Email Marketers to oversee all aspects of email marketing campaigns from research, content creation, to dissemination. You will be in charge of training meetings, oversight of client interaction, and fostering teamwork within the department. You will meet with our Chief Marketing Strategist to create plans for the department. This is a remote position.
As our ideal candidate, you will bring a wealth of experience and creativity to the role. You will be responsible for overseeing the development and execution of email marketing campaigns that are effective, engaging, and memorable. You'll work collaboratively with your coworkers across departments to ensure that campaigns meet or exceed expectations, and that our clients' offerings get maximum uptake.
To be successful in this role, you should be able to craft accessible, engaging, and compelling texts that capture the reader's attention. You'll have experience with Klavyio and other email marketing platforms and stay up-to-date on new technological developments that facilitate the dissemination and monitoring of campaign features. You will have had experience running a team and helping create an environment of growth and collaboration within that team. About the Company Onda (*********************** partners with brands to help them grow, by way of our pool of highly vetted talent experts within all areas of digital marketing. Onda acts as a "one-stop-shop" for e-commerce brands seeking assistance with their digital marketing labor and execution needs by providing premium talent. Joining our talent network offers you connections to top-tier weekly training and opportunities to trouble shoot any issues that may arise on your accounts. This, coupled with a variety of support departments (scheduling, billing, client resolution, etc) to help you focus on what you do best and help us all grow as a business.
Responsibilities
Develop and implement email and SMS marketing strategies to achieve client goals and objectives
Conduct market research and analysis to identify target audiences and create customer segments for campaigns
Create engaging and effective email and SMS content that aligns with client brand messaging and voice
Collaborate with designers to develop visually appealing email templates and graphics
Monitor and analyze email and SMS campaign performance metrics, including open rates, click-through rates, and conversions
Use customer data and insights to optimize campaigns for maximum engagement and revenue generation
Stay up-to-date on industry trends and emerging email and SMS marketing technologies
Work closely with cross-functional teams to ensure campaigns are delivered on time and meet client expectations
Skills
Strong written and verbal communication skills, with the ability to craft compelling email and SMS copy
Excellent organizational and project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
Experience with email marketing automation platforms, such as Klaviyo
Familiarity with SMS marketing platforms and tactics
Ability to analyze data and extract insights to inform marketing strategies
Understanding of email and SMS marketing best practices and industry trends
Creativity and innovation in developing new email and SMS campaign ideas
An eye for good Email designs and necessary tools need to create them
Qualifications
5+ years of experience in email and SMS marketing
Experience with Klaviyo and other email marketing automation platforms
Strong knowledge of email and SMS marketing best practices and strategies
Excellent written English and verbal communication skills
Proficiency in data analysis and reporting tools
Ability to work independently in a remote environment
Additional Information
This is a 1099 independent contractor, Full time position
100% remote work
The number of work hours is based on the number of client accounts you have at any given time
You have a flexible schedule, but meetings and communications with clients occur between the hours of 9 am - 5 pm EST
The ecosystem comes with various support functions, including scheduling, a designated billing department, and other admin functions so you can focus on what you do best
You will have designated email and Google Meets for client communication
Manager, Pro Sales
Remote job
Ready to be a Titan?
ServiceTitan's Pro Sales Manager is an integral, highly-visible role to ensure the success of the ServiceTitan's Pro Product Sales team. This role will help our existing customers adopt new product & services integral to the continued growth of their business - including but not limited to features such as Marketing, Scheduling, Dispatching, and more! You will join a rapidly growing team and will be involved in helping recruit, onboard, and train numerous new hires for success. If you thrive in a fast-paced and exciting environment and want to help build out an extraordinary team and company, then this is the role for you.
As ServiceTitan's Pro Sales Manager, this role will directly manage a team of Pro Account Executives responsible for the upsell of these products and services to existing customers. Additional responsibilities include building, maintaining, and leveraging customer relationships through a strong blend of ServiceTitan's product knowledge, business consultation and sales skills.
What you'll do:
Manage the Pro Account Executives on objective and performance achievement
Monitor the full Pro Product sales cycle from prospecting through close
Shape and implement sales strategy and processes
Provide accurate weekly forecasts to sales leadership
Serve as a mentor for your team and be a steward of the ServiceTitan organization
Motivate, incent, and recognize team members to encourage top performance
Recruit, interview, and onboard new team members
Conduct weekly 1:1s with each Pro Account Manager and respective weekly team meetings
Partner with cross-functional teams to ensure customer success
Partner with product marketing on market feedback and influence product roadmap
Foster & build overall relationship with customers, which include: increasing Pro Product adoption, ensuring retention of existing Pro Products, and long-term customer success
Be the go-to-lead on new features adoption in an advocate/consultative approach
Coach the team on technical and business acumen to align business drivers to ServiceTitan's solutions
Proactively work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
Work cross-functionally with Customer Success, Strategy, Marketing, Product Management, and Sales Leadership
Help evaluate new technologies and programs to drive superior performance
What you'll bring:
Direct account executive and/or account manager quota-carrying experience
2+ years related sales management experience
5+ years experience in a SaaS environment/company
Preferred industry experience and/or familiarity
Minimum of a Bachelor's degree
Strong presentation skills and proficiency in Google Slides
Strong analytical skills and proficiency in Google Suite, Google Sheets/Excel and Salesforce
Excellent communication skills and organizational capabilities
Strong written communication skills and experience operating in Slack, Teams, etc.
Creativity and ability to run with minimal direction in an ambiguous environment
Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions
High emotional intelligence and EQ
Preferred remote working experience
Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
Support for Titans at all stages of life: Parental leave and support, up to $20k fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $134,400 USD - $143,800 USD + commissions. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.
Manager, Field Operations- Tampa, FL
Remote job
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. This role will be a hands-on operational leader within the Service Operations division. Will have an average total headcount of 7-15 direct reports that provide on-site surgical instrument repair and cleaning.
This role requires travel by driving a motor vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process.
This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: Florida
What You Will Do As A Manager of Field Operations:
* Stays updated, ensures compliance and models required safety procedures and requirements of mobile lab operations, including safety, regulatory and the use, care and maintenance of company and Customer assets (tools, P-Card, systems and related equipment).
* Leads/supports continuous improvement, training and other operational initiatives.
* Acts as first escalation point for Customer and employee issues that exceed Repair Specialist authority and including determining if other support is required (Area Operations Manager, HR, HSE).
* Manages and tracks Customer trends and utilizes insights to provide timely coaching to employees and feedback to leadership to quickly adapt and capitalize on opportunities and minimize risk.
* Strategizes with STERIS sales and service teams to develop and optimize new and existing business.
* Responsible for performance management, coaching, and disciplinary action for the mobile teams supported, employee adherence to compliance and safety protocols, training management, and resource planning.
The Experience, Skills and Abilities Needed
Required:
* Associates degree and 3 years of surgical instrument experience with 1 year of leadership.
* High school diploma or GED required.
* In lieu of Associates degree, must have 7 years relevant work experience including demonstrated skills in surgical instrument repair, leading others, experience in Customer Service/ Sales environment with frequent Customer contact and daily operational/ support actives.
* Strong conflict management skills required.
* Must have strong verbal and written communication skills.
* Strong Microsoft experience required.
* Must be 21 years old to meet FMCSA requirements for commercial driving.
* Must have a valid driver's license with an acceptable driving record.
* Must be able to pass a DOT medical exam.
* This role will have 100% field based presence with overnight travel up to 50%, based on size of territory.
* Must be able to be compliant with hospital/Customer credentialing requirements.
What STERIS Offers You:
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
* Extensive hands-on training and development
* Career progression path with growth and training opportunities
* Competitive pay
* Overtime opportunity
* Annual merit review and incentive plans
* Uniforms and all necessary tools provided
* Business travel and all related expenses paid
* Medical, vision, prescription, dental and life insurance
* 401(k) with a company match
* Paid time off that accrues from day one and paid holidays
* Tuition assistance
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): Florida.
Req ID: 48920
Job Category: Service/Technical Services
Location:
Tampa, FL, US, 33637
Workplace Type: Remote
Life at STERIS
STERIS Sustainability
Bilingual Spanish Customer Growth District Manager
Remote job
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Bready* to make a change?
As a Growth Sales District
Manager, you will be part of a new and growing team at Toast. This person wants to be part of a team that is transforming the way restaurants
manage and connect with their employees. You will be helping Toast to build and develop an inside sales team in a remote capacity. We are looking for candidates that have demonstrated success in SAAS sales or a track record of
managing strong customer facing and service oriented sales teams with experience in the restaurant industry.
Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast software services to the SMB market. If you like mobile technology, have experience in the restaurant or payroll industry, and can communicate clearly, effectively, and persuasively, join us.
About this roll* (Responsibilities)
Manage and develop a quota achieving sales team
Cultivate, build and maintain strong client relationships
Manage the full sales process from initial customer interest
Learn the Toast Platform and become a product expert
Assist in training staff and
management
Tracking and analyzing sales statistics based on key quantitative metrics
Handling and resolving customer complaints
Do you have the right ingredients*? (Requirements)
Must be able to fluently speak Spanish and will be expected to coach their reps and communicate with prospects in Spanish
1+ years of sales
management experience with complex software solutions, preferably software as a service
Demonstrated sales
management building customer facing quota achieving client services team with emphasis on developing sales staff, helping to prospecting, qualify, and closing new business
Metrics driven for optimum sales performance for the team
Experience
managing a fast paced, transactional sales team.
Experience working with software technologies providing customer demos
Strong business acumen, goal oriented, with a proven track record of achieving targets
Driven - possesses a strong desire to be successful, self-starter and a true initiator
Payroll and POS experience is desired but not required
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ********************************************
*Bread puns encouraged but not required
#LI-REMOTE
The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, benefits, and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.
Total Targeted Cash$181,000—$290,000 USD
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: *********************************************
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact
[email protected].
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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.