Shift Leader Trainee
Assistant Manager Job 24 miles from Union City
Schedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Pay: $22 - $22.75 / hour
Job ID:R0246349
EARN A BONUS UP TO $1,000! Hiring immediately!
We're looking for passionate people ready to collaborate, develop and be leaders. You'll join a dynamic retail environment that's growing, with new opportunities available every day to enhance your skill set. You'll gain a deep understanding of our values, business measures and standards and operations. You will ensure the most knowledgeable and passionate people are working to educate our customers and get them the freshest products available. If you love fresh products and managing others, then this could be the role for you!
This is an entry-level structured training program designed to be completed within 6 months with support from a mentor and trainer. Successful program completion will result in an interview or placement as a team leader.
What will I do?
Focus on company standards regarding merchandising, highlighting quality, freshness and uniqueness of products
Use passion and knowledge to educate team members and customers on product offerings
Proactively approach customers, answer questions, help locate items and offer suggestions to complete their meals
Required Qualifications
Customer service experience, preferably in a food service, grocery, or retail setting
Computer skills
Preferred Qualifications
Experience leading a team
At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working overtime, on Sundays or on recognized holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with both a profit-sharing and 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
And more!
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
Assistant Store Manager
Assistant Manager Job 24 miles from Union City
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $27.00 per hour
Wage Increase: Year 2 - $28.00 per hour
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation
• Assists the direct leader with developing and implementing action plans to improve operating results
• Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
• Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
• Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
• Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position
• Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
• Participates in the interviewing process for store personnel
• Communicates information including weekly information, major team milestones, developments, and concerns
• Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
• Ensures an appropriate resolution of operational customer concerns in their direct leader's absence
• Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
• Maintains store cleanliness standards and proper store signage at all times
• Assists the direct leader with maintaining proper stock levels through appropriate product ordering
• Merchandises product neatly to maximize sales
• Ensures the quality and freshness of products for sale and accuracy of product signage
• Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
• Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
• Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
• Other duties as assigned
Physical Demands:
• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
• Must be able to perform duties with or without reasonable accommodations
Job Qualifications:
• You must be 18 years of age or older to be employed for this role at ALDI
• Ability to work both independently and within a team environment
• Ability to provide and lead others to provide prompt and courteous customer service
• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
• Ability to interpret and apply company policies and procedures
• Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
• Ability to evaluate and drive performance of self and others
• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
• Ability to operate a cash register efficiently and accurately
• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
• Excellent verbal and written communication skills
• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
• Meets any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
• High School Diploma or equivalent preferred
• A minimum of 3 years of progressive experience in a retail environment
• A combination of education and experience providing equivalent knowledge
• Prior management experience preferred
ALDI offers competitive wages and benefits, including:
401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
In addition, eligible employees are offered:
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance
Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer
ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
F&B Retail Area Operations Manager - Bilingual Mandarin
Assistant Manager Job 9 miles from Union City
Establish and improve the training system and formulate annual/quarterly training plans according to the company's development needs; (system construction includes but is not limited to model extraction, course planning, course implementation and tracking, and E-learning platform maintenance and optimization work)
Responsible for preparing annual training plans and cost budgets, and organizing and coordinating the implementation of training for subsidiaries; (training cost evaluation and application, maintenance, execution and feedback)
Department personnel management and overall planning work; (including but not limited to work arrangements, process combing, KPI follow-up, work support, performance accounting, coaching and assessment, etc.)
Focus on business results, build and manage the subsidiary training center: establish and continuously optimize the daily operating rules and policies of the training center, control the cost expenditure of the training center, and evaluate and manage the output of the training center;
Job responsibilities:
According to the opening of new overseas stores, cooperate with the work arrangements of the operation team and provide opening support to designated stores;
Assist stores in pre-opening preparations: material placement and positioning, equipment testing, and product trial production;
On-site operations: understand the store's business goals, personnel situation, opening activities, and materials in advance, understand the needs and focus with the store manager, maintain communication, and jointly schedule job allocation and material stocking, etc.;
Understand the content of the opening activities in advance and assist the store in organizing the placement of event materials;
Implement brand operation standards and requirements, and do a good job in basic operational work such as job handover;
After the support is completed, review the support work and report and summarize.
Business level proficiency in Mandarin is required for communication with customers and stakeholders in China.
Customer Service Lead
Assistant Manager Job 9 miles from Union City
Customer Experience Specialist
Reports to: CEO
About Sitch
Sitch is a new kind of matchmaking platform, built around the idea that online dating doesn't have to suck and that AI, used thoughtfully, can actually make it better. We launched in NYC in 2024 and are backed by a16z Speedrun, M13, and angels such as Jeremy Liew. We're expanding to LA and San Francisco and building a small, high-performance team to help us scale.
Role Overview
You'll own the end-to-end customer experience for Sitch users, serving as the primary liaison through Zendesk and inbound texts. You'll troubleshoot issues, capture and prioritize product feedback, and perform backend user administration. Your insight will drive continuous improvement across support processes, product features, and member satisfaction metrics. You'll also help us with occasional high-impact human matchmaking for special cases and VIP candidates.
Key Responsibilities
Support OperationsTriage, respond to, and resolve inbound support requests via Zendesk and SMS.
Monitor ticket queues, escalate urgent issues, and ensure no request goes unanswered.
User AdministrationManage user accounts in the admin portal: creating, suspending, and troubleshooting as needed.
Audit user data, correct inconsistencies, and generally make sure the system is healthy.
Feedback & ImprovementCollect, categorize, and prioritize customer improvement requests.
Collaborate with Product and Engineering to translate feedback into actionable tickets and track resolution status.
Review bot statistics to ensure that conversations are being resolved successfully.
Reporting & InsightsGenerate weekly support metrics (CSAT, resolution time, ticket volume) and present findings to leadership.
Identify recurring pain points and recommend process or product improvements.
Documentation & TrainingMaintain and evolve internal support playbooks and FAQs.
Train new team members on support tools, best practices, and tone guidelines.
Cross-Functional CollaborationPartner with our Growth team on community communications and in-app announcements.
Qualifications
2+ years in customer support or success, preferably in a high-growth tech or consumer app environment.
Proficient with Zendesk or other support platform and SMS support workflows.
Comfortable performing light backend admin tasks in custom dashboards or CMS.
Strong written and verbal communication skills; can adapt voice for empathy and brand tone.
Data-driven problem solver: experience tracking KPIs and building basic reports in Google Sheets or Mode Analytics.
Highly organized, able to juggle multiple priorities in a fast-paced startup.
Benefits
Competitive compensation and equity so that as an early hire, you'll have a front-row seat to the upside
Full health coverage - We offer medical, dental, and vision insurance, plus an FSA
Flexible, founder-backed PTO - We have an unlimited PTO policy, and we actually encourage people to use it
NYC-based with flexibility - We do 4 days in the office per week (we're currently scoping space in Manhattan), but we keep things flexible and trust people to manage their own time with 4 weeks of work remotely
Build the company with us - You'll help define not just our product design approach, but also our culture, rituals, and how we scale
Why You'll Love Sitch
Be an early team member of an 8 person startup shaping how people connect.
High degree of ownership and direct visibility to leadership.
Flexible hybrid policy tailored for NYC residents.
Operations Manager - Asset Servicing
Assistant Manager Job 9 miles from Union City
Our client in Financial Services is looking for a Operations Manager - Asset Servicing for Brooklyn, New York.
Pay Rate - $52/hr
The role focuses specifically on Middle Office Asset Servicing. Middle Office Asset Servicing is driving an aggressive agenda to enhance client experience and operating processes.
You are a strategic thinker and are passionate about delivering a high quality corporate actions service to clients. You have found the right team.
Job Responsibilities:
Serve as the primary point of contact for clients, providing timely updates and detailed explanations of corporate actions and their implications.
Address and resolve client inquiries and concerns promptly, ensuring a smooth and satisfactory experience throughout the corporate action process.
Prepare and deliver customized reports and presentations for clients, highlighting the outcomes and strategic implications of corporate actions.
Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions and support related to corporate actions.
Required qualifications, capabilities and skills
Ability to face off to very demanding stakeholders, managing their expectations
Excellent problem solving skills to identify, understand and address operational and technical issues
Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives and high profile clients.
Motivated and able to deliver with minimal supervision, whilst working effectively in a team
Preferred qualifications, capabilities and skills
Financial markets product knowledge and understanding of the transaction lifecycle preferred.
Knowledge of asset servicing (corporate actions & dividends) preferred.
Skills:
Candidate must have a control focused agenda, and understand all potential impacts internally and to the client.
Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations
Self-starter with ability to learn quickly.
Business and Subject Matter Knowledge:
Strong knowledge of asset servicing (corporate actions & dividends),
Knowledge of IM Actions Corporate Actions system preferred.
Knowledge of project life cycle and its critical control points preferred.
Financial markets product knowledge and understanding of the transaction lifecycle preferred.
Working knowledge of Microsoft Excel, Word, Power Point
Knowledge of digital tools preferred, Alteryx, UI path and Tableau.
Apply for this Awesome opportunity today...!!
Merchandise Manager
Assistant Manager Job 9 miles from Union City
Salary: $70-80k/year
We are a leading manufacturer of consumer products seeking a highly motivated Merchandising Manager to join our dynamic team. This role is pivotal in supporting senior merchandising staff by managing and tracking product development processes and handling associated administrative tasks.
Key Responsibilities:
Prioritize and manage multiple tasks effectively to meet deadlines.
Gain a comprehensive understanding of our product line and offerings.
Collaborate with the Sales Team to address their needs.
Oversee inventory responsibilities for category bin locations.
Contribute to introducing new, saleable products to the market.
Partner with the Procurement Department to source findings and materials.
Assign style numbers to products and manage sample order quantities as directed.
Maintain and update the model book, new product boards.
Analyze cost components in computer systems to ensure accurate product construction.
Prepare and present materials, including storyboards and sketches, for Merchandising/Design meetings.
Communicate effectively with vendors, both locally and overseas.
Ensure timely ordering and receipt of new product samples.
Process new samples, including weight verification and system updates of cost components.
Collaborate with the Quality Assurance Department to ensure new products meet manufacturability standards.
Transfer new samples to the appropriate sales lines.
Follow up to ensure all samples are photographed.
Maintain and update product lines as needed.
Organize new product layouts for Spring and Fall Market Meetings.
Qualifications:
Minimum 1-2 years of related experience; a degree in a related field is preferred.
Background in design or art is a plus.
Exceptional interpersonal, communication, and customer relations skills (verbal and written).
Strong presentation skills with a focus on meeting deadlines.
Proficiency in Microsoft Office applications and ability to work independently under pressure.
Excellent math skills and familiarity with estimated costing.
Knowledge of fashion trends and the ability to compile trend presentations.
Basic understanding of rendering, design, and CAD images.
Familiarity with jewelry manufacturing processes and product development lifecycle.
Additional Information:
Applicants must consent to a background check and drug test, as permitted by local laws.
Responsibilities may evolve based on departmental and organizational needs.
Restaurant General Manager (New Soho Location)
Assistant Manager Job 9 miles from Union City
Catch Hospitality Group, best known for Catch and The Corner Store, is expanding in New York and looking for new leaders to join our team!
We are seeking individuals that have a true passion for hospitality, an unrelenting drive to provide exceptional experiences, and devotion to cultivating team culture by way of mentorship and development.
Benefits:
Extensive and well-rounded training program
Continued career development and growth opportunities
Generous employee discounts on dining, retail, amusements, and hotels
Multiple health benefit plans to suit your needs
Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
Paid sick leave
Paid vacation
Monthly discretionary bonus potential
Pay Range: $100,000 - $150,000 (based on comparable experience)
Summary: This leader will be responsible for mentoring and managing hourly employees, ensuring consistency in restaurant operations, and driving a positive culture on a daily basis.
Requirements:
At least 5 years of management experience, in an upscale / fine dining establishment.
Strong communication, leadership, and conflict resolution skills.
Stable and progressive work history; Strong work ethic.
Essential Duties and Responsibilities (other duties may be assigned):
Directly supervise, oversee, and schedule the work of hourly employees.
Approve time records and overtime requests of hourly personnel to meet the restaurant &needs.
A strong knowledge of restaurant operations, steps of service, and product knowledge.
Must possess the ability to receive feedback and apply in real time, possess organizational skills, and complete tasks efficiently.
Manage the restaurant and the quality of work performed by all subordinates.
Responsible for compliance with Occupational Safety and Health Standards and company safety rules within the restaurant.
Implement and enforce company policies against unlawful harassment and discrimination within the restaurant and coordinate with other management representatives to achieve compliance with the company's equal opportunity standards.
Coach employees to improve and maximize performance, commitment to the company, and commitment to quality and service.
Teach and motivate employees regarding customer service skills, techniques, knowledge of product, and performance standards.
Stimulate productivity and solid performance by restaurant personnel through strong leadership, effective planning of work, administration of fair standards, solid management techniques, and promoting employee morale and commitment.
Operations Manager
Assistant Manager Job 9 miles from Union City
We are seeking a dynamic and self-motivated Operations Manager to join our team. The ideal candidate will have a strong background in utility experience and program knowledge, with a proven track record of managing projects and delivering results.
Qualifications:
Bachelor's degree in Business Administration, Engineering, or a related field.
Minimum of 3 years of experience in project management, preferably within the energy efficiency or utility sector.
Strong understanding of Con Edison deliverables and management.
Proven ability to manage multiple projects and deliver results on time and within budget.
Excellent organizational and time management skills.
Strong analytical and problem-solving abilities.
Exceptional communication and interpersonal skills.
Self-starter with the ability to work independently and as part of a team.
Key Responsibilities:
Oversee and manage daily operations to ensure the efficient and effective delivery of energy efficiency programs.
Develop and implement operational strategies to meet company goals and client expectations.
Ensure compliance with Con Edison deliverables and manage all related documentation and reporting.
Coordinate and manage multiple projects simultaneously, ensuring timely completion and adherence to budget.
Collaborate with cross-functional teams to optimize processes and improve overall program performance.
Monitor and analyze operational metrics to identify areas for improvement and implement corrective actions.
Provide leadership and guidan
80k-105k
Roastery Operations Manager/ Lead Roaster
Assistant Manager Job 9 miles from Union City
About Buunni
Buunni is a community-driven, independent coffee company dedicated to exceptional coffee and welcoming spaces. In addition to being Buunni's main roastery, The Roasting Room is a co-roasting and coffee education space.
We're seeking someone who will approach the role with curiosity and a sense of accountability and transparency in their work. The ideal individual for the role is excited to create and build on systems, will look for efficiencies, and communicate comfortably with the team. They will be organized, with a problem-solving orientation.
The Roastery Operations Manager/Lead Roaster will be responsible for overseeing all aspects of daily operations, scheduling, and maintaining high standards of customer service and quality. Working for a small and growing company requires flexibility and creativity, and we value a commitment to growing and learning.
Manage Green/Roasted Coffee
Liaise with green coffee suppliers, transport companies, delivery staff for smooth incoming and outgoing coffee (green coffee coming in, roasted coffee going out)
Plan and manage roasts and inventory using tools like Cropster, and RoasterTools.
Input purchase orders into Quickbooks and create invoices
Run totaling reports for production team
Monitor emails for late orders and communicate with production team
Process online, wholesale, and in-house orders promptly
Proactively field/sort all communications and troubleshoot orders. with customers and team members
Office Coordination
Manage and communicate scheduling for Roastery staff as well as clients booking space.
Respond to phone and email inquiries with warmth and immediacy.
Order and manage inventory of office and roastery supplies, and packaging materials.
Quality, Health and Safety Compliance
Maintain a clean, safe, and sanitary environment, adhering to health and safety regulations.
Implement safety and sanitation standards
Continuously assess product quality and make adjustments as necessary.
Oversee the maintenance and cleaning of equipment.
Team Leadership
Supervise Logistics/Production assistants, and packing teams.
Collaborate with other teams (cafes, marketing, etc.) and take part in Buunni leadership meetings.
Host visitors, clients, students, and represent Buunni and The Roasting Room
Qualifications
Strong organizational and communication skills
Excellent customer service and interpersonal abilities.
Knowledge of coffee and eagerness to learn and grow
Proficient in inventory management and ordering.
Effective problem-solving and decision-making abilities.
Attention to detail and commitment to quality.
Knowledge of health and safety regulations.
Availability to work flexible hours, including weekends and holidays.
Physical Demands
Standing - ability to stand for long periods of time
Carry/Weight/Lift - ability to lift 75 pounds. Weight greater than 50 pounds will be mitigated with a lifting partner or device
Taste/Smell - ability to detect and perceive smell and taste of roasted coffee
Perform repetitive motion with the hands, wrists and forearms to operate roastery equipment
Operations Manager (Startup Fundraising)
Assistant Manager Job 9 miles from Union City
Do you want to help entrepreneurs raise millions of dollars to scale what could be the next unicorn? Then join us at Capital Department, a fundraising firm that helps startups raise capital from retail and institutional investors.
Capital Department is on a mission to open access to capital for all; we've helped innovative startups raise $200M+ to date. As Deal Operations Manager, you will work in close partnership with startup CEOs to raise capital, owning investor pipelines, and optimizing campaigns.
You will own the operations for each deal, from generating investor leads to managing fundraising pipelines and investor outreach. Just as public companies raise money online from retail investors, you'll make it easy for private companies to do the same!
This role is ideal for an accomplished professional with experience in fundraising, venture capital, or startup sales with a proven track record of:
Either raising capital for startups or deploying capital to startups, understanding the fundraising process from the founder and investor perspectives; and
Effectively managing internal and external stakeholders, ensuring seamless coordination between startup founders, investors, and deal teams.
As a major bonus, you'll be joining an ambitious, inclusive, and engaging team that has worked with VC-backed technology companies and Fortune 500 companies and our work has been featured in Forbes, PBS, The New York Times, The Financial Times, and Fast Company.
We're experiencing explosive demand - come be part of our journey! 🚀
What will you be doing?
Owning the execution and operations of startup investment rounds to build high-performing investor pipelines that convert investment dollars in partnership with founders, their teams, and Capital Departments:
Build and manage high-performing investor pipelines, from lead generation to conversion tracking.
Perform market research, including pulling comparables.
Lead data-driven analysis on prospective investors, outreach performance, and pipeline efficiency.
Monitor fundraising KPIs, generate reports, and implement and test strategies to drive performance.
Develop and execute multi-channel investor outreach campaigns to reach potential investors, which may include company customers, partners, personal networks, angel investors, funds, and more.
Leverage automation tools to optimize outreach, investor engagement and CRM updates.
Implement scalable internal systems and tools to enhance fundraising outcomes.
What are we looking for?:
4-7 years of experience in fundraising, venture capital, or startup sales.
Proven track record of either raising capital for startups or deploying capital to startups.
Proficiency in Google Workspace including Docs, Sheets, and Slides, Asana, Zoom, Slack, CRM tools (Pipedrive preferred), and email service providers (Klaviyo preferred).
Meticulous attention to detail and strong organizational skills.
Ability to manage and coordinate multiple projects simultaneously.
Highly motivated, resourceful individual.
Capable of working in fast-paced, unstructured environments and delivering innovative solutions.
100%: Healthcare, Vision & Dental
Operations Manager
Assistant Manager Job 9 miles from Union City
Founded in 2010 in Brooklyn, NY, +MEDRITE is one of the fastest growing healthcare organizations in the country. As a top provider of urgent care, +MEDRITE revolutionizes healthcare by offering an efficient alternative to emergency rooms and primary care appointments. Our neighborhood urgent care centers provide walk-in access to board-certified physicians for testing, injury, illness, vaccinations, and more, ensuring fast and personalized care. Dedicated to health and wellness, +MEDRITE delivers a first-class patient experience with top-quality centers.
Role Description
This is a full-time on-site role for an Operations Manager at our New York, NY location. The Operations Manager will oversee daily operations, ensuring efficient service delivery and compliance with healthcare regulations. Responsibilities include managing staff, coordinating schedules, implementing operational policies, and maintaining a high standard of patient care. The role also involves managing budgets, supplies, and ensuring the facility is well-maintained and operates smoothly.
Qualifications
Experience in healthcare operations management and staff supervision
Strong organizational skills and attention to detail
Excellent communication and interpersonal skills
Knowledge of healthcare regulations and compliance standards
Ability to manage budgets and resources efficiently
Problem-solving skills and the ability to handle stressful situations
Bachelor's degree in Healthcare Administration, Business Administration, or related field
Experience in urgent care or similar healthcare settings is a plus
Operations Manager
Assistant Manager Job 9 miles from Union City
About Us:
At Zealthy, our mission is to make high-quality healthcare accessible to everyone, no matter their location. We are building the world's largest and most trusted virtual healthcare platform, transforming how care is delivered to ensure anyone, anywhere, can receive the healthcare they need.
Founded by a healthcare entrepreneur with a proven track record, including scaling a previous company to a $5B valuation, Zealthy is positioned for sustainable growth as we rapidly scale to achieve our ambitious vision. Our unwavering commitment to quality and accessibility drives everything we do.
We are a team dedicated to serving our patients. While our in-person work culture runs Monday to Friday and typically extends beyond typical work hours, the true reward lies in the impact we create. Every team member is essential in building something groundbreaking. As a full-time team member, you won't just shape the future of healthcare-you'll also share in our success through equity ownership, because we believe that every contributor should be a literal and figurative owner of what we're creating.
If you are not ready to dedicate yourself to your work and the vision of building the world's largest & highest quality telemedicine company 5 days a week in person, you should not apply.
Join us and help redefine the future of healthcare.
The Role:
We are currently seeking a full-time Operations Manager. Reminder: this is a full-time and in-person position located in New York, NY. If you are looking for a remote or hybrid position, this is not the right fit for you.
What You'll Do:
Oversee day-to-day operations, including managing a team of ~200 coordinators, ~200 providers, and ~20 coaches; ensuring alignment with company goals.
Design and implement scalable processes using tools like the Zealthy provider and coordinator portal, ZenDesk, and other external platforms.
Serve as the main point of contact for provider requests, ensuring their needs are met efficiently and effectively.
Monitor and analyze Objectives and Key Results (OKR's) to identify areas for improvement.
Develop and implement workflows and SOPs to enhance operational efficiency.
Continuously evaluate and improve the telehealth delivery model to meet regulatory requirements and industry best practices.
Collaborate with pharmacy partners, maintaining a high level of attention to detail and developing scalable systems for smooth operations.
Analyze key operational and clinical data to identify areas for improvement and inform decision-making.
Work closely with the operations team, CEO, and other leadership to implement and refine strategic initiatives.
Lead ad-hoc projects and initiatives, bringing an ownership mindset to every task.
What You'll Bring:
4+ years of relevant experience, including at least 1+ year managing people, ideally at a telehealth or healthcare startup.
Proven ability to manage and develop teams in a fast-paced environment.
Bachelor's degree required.
Exceptional communication and organizational skills with a strong attention to detail.
A proactive and positive attitude toward tackling varied tasks in a dynamic setting.
A willingness to work in person, full-time, with dedication to Zealthy's mission and goals.
Operations Manager
Assistant Manager Job 15 miles from Union City
About Us:
Bask & Lather Co. is a fast-growing, Black-owned and operated beauty brand dedicated to healthy hair growth and scalp wellness. Our products have gone viral for a reason-we blend high-quality, effective ingredients with a commitment to our customers and community. As we scale, we're seeking an experienced Operations Manager to lead and streamline day-to-day operations and support strategic growth in collaboration with our Director of Operations.
Position Overview:
The Operations Manager will play a critical leadership role across warehouse, logistics, vendor relations, event execution, inventory management, and internal systems. This person must thrive in a fast-paced environment, proactively solve problems, and ensure operational excellence that keeps our team and customers happy.
Key Responsibilities:
Warehouse & Fulfillment Oversight: Manage inventory flow, receiving, storage, and shipping across warehouses and 3PLs.
Vendor & Supply Chain Management: Maintain strong relationships with suppliers, co-packers, and logistics providers. Negotiate pricing, monitor timelines, and ensure quality control.
Event Logistics: Coordinate operational needs for trade shows, activations, and pop-up events including staffing, shipping, and setup.
Cross-Departmental Collaboration: Work with Marketing, Product Development, and Customer Service to ensure alignment and execution on launches, promotions, and escalated issues.
Project & Process Management: Identify inefficiencies and implement systems and SOPs to improve productivity, reduce cost, and scale operations.
KPI Monitoring: Track operational metrics, sales forecasts, and product performance to inform business decisions.
Team Management: Oversee staff and collaborate with the Director of Operations on hiring and training as needed.
Qualifications:
5+ years of operations, logistics, or supply chain experience (CPG or beauty/e-commerce industry strongly preferred
Proven ability to manage multiple moving parts and meet deadlines
Strong analytical and problem-solving skills
Excellent communication and vendor negotiation skills
Familiarity with inventory management systems, Shopify, and/or ERP tools
Highly organized, self-motivated, and detail-oriented
Comfortable working some evenings/weekends for events
Why Bask & Lather Co.?
✨ Work with a passionate, mission-driven team
✨ Be part of a viral brand that's changing lives through haircare
✨ Room to grow as we expand nationally and internationally
✨ Competitive salary and real ownership in your role
Restaurant Success Manager
Assistant Manager Job 9 miles from Union City
All About Us Seated is the first dynamic pricing platform for restaurants - we help fill their empty seats while providing consumers incredible rewards to top brands and unique experiences. We are quickly expanding our offerings to cities across the country and are looking for talented and ambitious people to embark on the journey with us!
The Role
Our Restaurant Success team is growing, and we're looking for a Restaurant Success Manager who is passionate about driving revenue growth and seeking out new opportunities. This role is not just about maintaining relationships; it's about being aggressive in identifying upsell opportunities and working toward a quota-driven environment where your success directly impacts the company's bottom line.
You'll be responsible for maximizing revenue from your portfolio of restaurant partners by proactively uncovering new opportunities, educating them on ways to optimize their use of our platform, and taking a hands-on approach to help them grow their business. In addition to your revenue-driven focus, you will also ensure that our restaurant partners are consistently engaged and receiving value from our services.
What You'll Do
Drive revenue growth by identifying and upselling new opportunities within your portfolio of restaurant partners.
Manage relationships with a portfolio of restaurant partners, with a focus on aggressive growth and revenue optimization.
Proactively seek out and capitalize on new business opportunities, ensuring that every restaurant partner is maximizing their potential on the Seated platform.
Educate partners on how to optimize their presence and performance on the platform, delivering value that directly impacts their bottom line.
Work under a revenue quota to consistently meet and exceed targets, ensuring you hit sales goals every quarter.
Utilize data to identify trends, opportunities for upselling, and ways to improve partner performance.
Handle inbound inquiries and address concerns in a timely manner, focusing on solutions that drive additional revenue.
Collaborate cross-functionally with other teams to ensure that your accounts are receiving the best support to drive revenue growth.
Maintain up-to-date account data within our CRM and report accurately on account status and opportunities.
What You'll Bring
2+ years of experience in a sales, account management, or upselling role-preferably in a high-paced environment where revenue growth and achieving quotas are key priorities.
Proven success working under a quota and a track record of consistently exceeding sales or revenue goals.
Exceptional communication, negotiation, and persuasion skills, with a focus on closing deals and securing long-term partnerships.
A self-starter mindset with the drive to constantly seek new opportunities for account growth.
Strong problem-solving skills, with the ability to manage multiple accounts and prioritize high-impact opportunities.
A deep understanding of the restaurant or hospitality industry is highly preferred but not required.
Experience in consultative sales or upselling strategies, with a strong focus on revenue generation and growth.
What You'll Get
Salary range: $80,000 - $90,000 OTE per year
Stock options
Generous 401(k) match
Comprehensive Healthcare, Dental, and Vision plans, including virtual care options
Pre-Tax Flexible FSA, Dependent Care FSA
Commuter Benefits
Up to 16 weeks of paid parental leave
Unlimited PTO
Gympass Membership with access to thousands of gyms and studios
Citi Bike Monthly Membership
Seated ‘Unplugged Day' - We make sure all employees take at least one day off every month to completely “unplug” from work (no Slack, no email).
$100 a month to spend at Seated restaurants
At Seated, we welcome passionate people from all backgrounds, helping us to make dining experiences more accessible & rewarding. If you have the curiosity & passion to drive our mission together, we would love to hear from you.
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Assistant Front of House Manager
Assistant Manager Job 9 miles from Union City
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Check out a day in the life of Front of House team member here
The pay rate or range for this position is: $70,000 to $78,000 per year
The Assistant Front of House Manager is responsible for managing the Front of House operation, while serving as an ambassador for superior customer service. You will be responsible for oversight of a Front of House team that consists of up to 6 direct reports, operating in a low volume corporate kitchen.
As a part of the management team you will inspect dining room serving stations and tables for cleanliness and neatness, while maintaining operational effectiveness. You will spend approximately 25% of your time assisting with the day to day work such as restocking supplies, setting tables, bussing tables, and expediting food levels at all food stations. You will collaborate with the entire culinary team to ensure successful openings of new cafés and concepts. The Assistant Front of House Manager will report to the Senior Front of House Manager.
This job includes tending to front areas of your café, providing customer service to all Clients and guests and supporting the kitchen staff as needed. No two days are the same, and our Front of House team members enjoy a work/life balance with great perks, a set-schedule and weekends off.
Benefits/Perks:
No Weekends
Monday to Friday; 11:30am - 9:30pm
Snacks and meals provided during shifts
Medical, Dental, and Vision Insurance
12 paid holidays
401K with match
Vacation and Sick days
Essential Functions (*)
Manages FOH staff, including scheduling, performance, and work assignments while providing constructive feedback.
Coordinates/ Assigns activities of FOH personnel to ensure the highest level of service is being provided in a timely and courteous manner.
Provides ongoing training and professional development of staff members. Communicates with FOH Operations Manager.
Evaluates the quality, care and morale of the staff and strives to improve these areas through solid communication, care with schedule-writing, work group leadership, etc. Sets operational goals and follow-up plans for the work unit. Directs and holds all work unit staff accountable for those goals.
Ensures the cleanliness of the Front of the House by maintaining to specified standards, passing Health Department audits with a 90% or better, and training staff on proper sanitation guidelines. Conducts Safety Trainings. Accommodates and special needs of the guests. Inspects dining room service stations for neatness/cleanliness, correct food signs, restocks food and condiment stations while avoiding contamination.
Direct team members on daily work assignments.
Monitors the number of guests dining in the café to provide accurate cover numbers to chefs.
Oversee and manage stock/re-stock utensils, plates, glasses in the service area.
Oversee and manage restocking of food and condiment stations while avoiding contamination. Must be knowledgeable of food allergens.
Proficient on Publisher or any software assign/provided by culinary team to create food signs.
Manage all Vacation requests to ensure the café is properly staff at all times. Oversees cleanliness and polishing of all small wares such as plates, cups, silverware etc.
Ensures all back up foods are properly label and properly stored to HACCP regulations .
Monitor small ware inventories and order replacement as needed Maintain an extensive floor presence to support FOH and back of the house staff.
*NOTE: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks which are illustrative ONLY, and is not a comprehensive listing of all functions and tasks performed or assigned by this position.
Knowledge and Skills
Interpersonal and organizational skills.
Excellent restaurant/hotel/catering managerial experience.
Sense of urgency.
Excellent verbal skills.
Excellent multi-tasking skills.
Excellent customer service skills.
Professional appearance
Ability to move throughout the café and kitchen.
Ability to wipe down tabletops, table legs, pick up debris off the floor, and wipe down booth seats in all areas of the operation.
Knowledge of safety and sanitation in the workplace. Ability to manage and lead a team.
Education and Work Experience
High school diploma or GED/Hospitality Management Degree. 3+ years of experience in a food service operation and or customer service role.
Work Environment
The work environment for Front of House includes the following large kitchen environment elements and exposures.
Fast paced kitchen. High sense of urgency. Moderate to high noise level. Exposure to soap and cleaning solutions. Slippery/uneven surfaces may be encountered.
Requirements
Must have and maintain an active Management Level Food Handlers' Certification (ServSafe) and adhere to local food handler requirement.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Constant handling of food, carts and cooking equipment. Constant use of hands while preparing food. Constant grasping of food and equipment. Lifting and carrying constantly objects that weight less than 10 - 12 pounds. Frequently lifting and carrying objects between 21-30 pounds. Occasionally lifting objects more than 40 pounds (items weighing over 40 lbs. must be carried by two people). Constantly reaching across surfaces, above shoulders and outward. Frequently pushing and pulling loaded and unloaded carts. Good or correctable vision is required to safely perform all duties. Frequent standing, walking, bending and twisting are required to perform cooking and food prep duties. Squatting and kneeling may be required. Good balance required to safely perform all assigned tasks. Neck flexion and usage will be constant while performing assigned tasks. Occasionally use elevator and climb stairs. Regularly sit, type, and use the mouse up to 8 hours a day. Regularly talk or hear up to 8 hours a day. Regularly sit and stand from chair up to 40 times a day.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Restaurant Manager
Assistant Manager Job 9 miles from Union City
Restaurant Manager - New York, NY - $80k to $90k
Our client is an exclusive, members-only club in the heart of New York City. They offer a unique immersive dining experience for their members creating a space of one of a kind curated luxury. They are seeking a Restaurant Manager to join their team to help shape and run a prestigious, Michelin Inspired concept. You will oversee the day-to-day running's of the shift, train and develop the staff and work closely with all teams to ensure the best results are met.
What they are looking for:
Extensive experience in a management role within fine dining, luxury hospitality, or private clubs
In-depth understanding of NYC's service standards and hospitality scene
Comfortable running busy services and supporting a large team on the floor
Extensive food & beverage knowledge
Loves great food, great vibes, and making sure every guest walks away happy
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com
Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!
Front-of-House Manager
Assistant Manager Job 23 miles from Union City
Jazz Forum Front-of-House Manager
OPPORTUNITY
The Jazz Forum is seeking a skilled front-of-house manager to host and manage operations of our weekend-only jazz club and restaurant. Candidates need to have extensive restaurant experience, value a positive experience for patrons in an intimate setting and an interest in live music. The Manager is the second in command to the General Manager (GM) and subs for the GM as needed. This position is viewed as a stepping stone to becoming the GM.
RESPONSIBILITIES
Uphold and ensure standards of service and culture support the mission and vision of Jazz Forum Arts.
Prepare seating charts in coordination with administrative and box office staff.
Host and seat customers and clear the house between sets. Support front-of-house staff during service.
Provide direction and coordinate with box office staff to greet audience members and ensure a warm and welcoming club experience.
Coordinate with Chef to conduct front-of-house staff training.
Manage, coach and monitor performance of front-of-house and box office staff.
Close register and manage nightly cash tips distribution.
Coordinate with GM to recruit front-of-house staff.
Monitor guest experience; address issues with professionalism and courtesy.
Collaborate with Chef and floor staff to ensure customer satisfaction.
Coordinate with Chef to maintain a safe, secure, sanitary and compliant environment.
Work with Chef, GM and staff to manage beverage and dry good inventory.
Announce performances from stage based on script, as needed.
Greet and brief performing musicians on club policies and service to musicians.
Host and sub for General Manager as needed.
Serve as on-site host and manager of private events as needed.
SKILLS, KNOWLEDGE & EXPERIENCE
The position requires excellent communication skills, a professional demeanor, strong management skills, and the ability to provide great customer service and handle a range of high volume-high pressure venue operations with grace and confidence.
Two to five years in restaurant management and at various levels in front-of-house operations, ideally in a bar/restaurant/venue with live music performances.
Excellent customer service and communication skills with guests and staff.
Experience with operations management, team management and staff training.
Strong organizational skills to oversee box office and front-of-house and coordinate activities calmly and efficiently.
Proficient money handling, inventory management and operations skills.
Strong problem-solving and collaborative decision-making skills; ability to resolve issues collaboratively.
Ability to take initiative, follow through and multi-task.
Experience with reservation/ticketing systems and restaurant POS systems; familiarity with Lightspeed and Spektrix a plus.
Knowledge of bar operations, Italian wines, beers and cocktails.
Minimum of current Food Handler Certificate.
Knowledge/appreciation/love of Jazz and other live music.
Outgoing personality and good sense of humor.
HOURS & PAY
The position is a 20-25 hour per week position with shifts on Fri, Sat and Sun. In the future, weekday hours and responsibilities may be added to the role. Candidates must be available and willing to work weekends and holidays when the Club is open. The pay is hourly on payroll, commensurate with experience. Dinner provided before or at end of shift. Vacation time is pro-rated as a part-time position.
WHO WE ARE
The Jazz Forum in Tarrytown, NY has been in operation since 2017 and serves a clientele who enjoy a meaningful live music experience and consider the Club a relaxed “living room” space. The Club is the primary revenue-generating program for a 40-year-old Westchester-based non-profit organization run by the founders as a “mom & pop” operation. With a capacity of 90 patrons per set, there are two shows every Friday, Saturday and Sunday year-round and the club has a full food and bar menu and a lounge with a pool table. The menu is Italian-influenced with a full bar and Italian wine selection.
ATMOSPHERE & CULTURE
The philosophy of the club is to keep the music affordable, the food delicious and reasonably priced, and the environment a relaxing live music-centered experience. Our audiences appreciate the intimacy and welcoming atmosphere of the club and the reliably excellent quality of the artist bookings, including world-renowned musicians.The club is a “listening room”, ensuring that the audience is quiet during the performances and to reflect our respect for the performing musicians. The Jazz Forum was named by
Downbeat Magazine
(the premier jazz publication) as one of the top 100 jazz clubs in the world in 2024 and 2025. Our customer reviews on social media are in the 4.6 to 4.8 range. We have a very diverse and dedicated audience, many of whom are regular customers with a strong inflow of new attendees. We have strong staff retention among the front-of-house and kitchen staff.
Night Manager
Assistant Manager Job 9 miles from Union City
Role: Night Manager (Overnight)
Reports to: Director of Front Office
Who We Are
The Ned NoMad is a luxury hotel and members' club in the heart of Manhattan. We blend modern hospitality with timeless style, offering exceptional service, refined interiors, and a dynamic cultural environment. Our team is passionate, detail-oriented, and dedicated to delivering an unforgettable guest experience.
The Role
As Night Manager, you will lead the overnight Front Office operation, ensuring seamless guest experience and safe, efficient hotel operations after hours. You will serve as the senior decision-maker onsite overnight and a key representative of The Ned's values, culture, and commitment to excellence.
Our culture is one of vibrant energy paired with unwavering support. We're seeking an individual who excels in collaboration, communicates effectively, and is deeply committed to delivering exceptional service. Your attention to detail and customer-focused approach will ensure that every guest experience at The Ned NoMad is not just memorable, but truly extraordinary.
Main Duties
Act as the primary contact for all guests and members' needs overnight, resolving issues with professionalism and discretion.
Oversee the Front Desk and Night Audit team to ensure efficient overnight operations, accurate billing, and compliance with procedures.
Monitor arrivals and departures, coordinate with Housekeeping, Engineering, and Security to maintain operational flow and service standards.
Complete night audit procedures and support daily financial reporting and system rollovers.
Conduct property walkthroughs to ensure cleanliness, safety, and adherence to brand standards.
Serve as Manager on Duty and ensure appropriate escalation of incidents to senior leadership when necessary.
Provide guidance and support to overnight team members, including training, performance coaching, and emergency response.
Maintain awareness of VIP guests, group arrivals, and special requests.
Ensure all guest interactions reflect The Ned's service philosophy - thoughtful, personal, and anticipatory.
Ensure the safety and security of all hotel guests and building occupants at all times.
Work independently with confidence and sound judgment in an autonomous, overnight environment.
Preferred Experience
3+ years of Front Office or Rooms Division experience in a luxury hospitality setting; previous overnight leadership experience preferred.
Strong understanding of hotel systems, including Opera Cloud or a similar PMS, and night audit functions.
Excellent problem-solving skills and a calm, authoritative presence.
Proven ability to lead and motivate a team, even during off-peak hours.
Strong communication skills, both written and verbal.
Flexibility to work overnight shifts, weekends, and holidays as required.
Our Doors Are Yours to Open…
The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Work Perks…
Comprehensive medical, dental, and vision coverage, along with company-paid life insurance, short-term, and long-term disability benefits.
401k company match.
Generous vacation, PTO, and holiday allowances.
Career development opportunities and access to industry-leading training.
Employee referral bonuses, competitive compensation, and more.
Complimentary stays and discounted family rates to experience The Ned as our guests do.
Assistant Manager
Assistant Manager Job 12 miles from Union City
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
The Assistant Manager will aid the General Manager in the oversight of club operations to ensure an exceptional “Judgement Free” member experience. The Assistant Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.
Benefits
On-Demand Pay
Competitive Pay
Medical, Dental and Vision insurance
Vacation/Sick Time Pay
Employee perks and discount program
Free Black Card Membership
401K Plan
$20.00 Per Hour
As the Assistant Manager you will:
Have a passion for delivering a consistent and exceptional experience to our members, guest and fellow team members.
Organize shift schedule for team members.
Assist in the coordination and hiring of team members.
Train new or current team members on club tasks.
Can comfortably manage through conflict.
Delegate responsibilities to club staff and enforce all PF policies and procedures.
Supervise team members performance and share feedback with your General Manager, upper management and team members.
Manage inventory system for club operations.
Execute retail transactions with accuracy and drive sales goals.
Coach and counsel team members through disciplinary process up to termination.
Requirements:
What you bring to the table:
1-2 years of Management or Supervisory experience.
Must be 18 years of age.
High school diploma/GED equivalent required.
Willing to become CPR/AED Certified (Training provided by Planet Fitness).
Strong customer service skills.
Strong problem resolution skills.
Strong verbal and written communication skills.
Basic computer proficiency (Microsoft Suite).
Ability to lift up to 50 pounds.
Ability to walk and stand for prolonged periods of time.
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Compensation details: 20-20 Hourly Wage
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Department Manager
Assistant Manager Job 18 miles from Union City
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Overview
The Operations Leader - Merchandise is responsible for operational execution within the Pet Care Center, through the lens of Petco's vision of “Healthier Pets. Happier People. Better World.” The Operations Leader - Merchandise promotes and ensures the efficient and effective merchandising and inventory management operations of the Pet Care Center. This leader ensures all merchandise is accurately received, priced, stocked and backroom is maintained per Petco operational standards. This leader ensures the store achieves the Petco established goals and metrics. They are responsible for training, developing, supporting operations scheduling and supporting a high-performing team that delivers top-line sales growth, manages shrink, as well as assists in managing all aspects of the Pet Care Center's business in accordance with Petco operational standards and safety procedures.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Utilize business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.
Responsible for supporting the implementation and execution of Inventory Management through training and coaching partners to include: Shrink, Cycle Counts, Receiving, and RTV/Recall.
Responsible for supporting the implementation and execution of Merchandising Management to include Brand Standards, Pricing, Planogram Accuracy, Door to Floor, and Ad Set through training and coaching partners.
Process register transactions in a way that creates a great experience for each guest.
Be proficient within our selling model and support guest interactions as needed.
Responsible for the implementation and execution of Omni Channel through training and coaching partners to include: BOPUS, Ship-from-store, Curbside, Endless Aisle, and overall Guest Experience.
Ensures the health, proper handling and welfare of all animals according to policies and procedures, including completion of hourly animal check list and wellness cards.
Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals and adheres to Veterinary Protocol for all sick animals.
Ensures that the backroom and equipment is organized and maintained according to Operating Standards of Excellence.
Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards.
Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards.
Abides by and implements all company policies and procedures, including but not limited to those designed to minimize shrink.
Ensures Return to Vendor and Hazardous Waste processed are managed per Petco policy.
Ensures that the store is opened and / or closed in accordance with established policies and procedures.
Accountable as Leader on Duty for supporting the guest experience, Pet Care Center execution, training, communication and maintenance of company initiatives, programs, legal compliance, policies, procedures, safety practices, and promotions.
Train, coach, and develop Pet Care Center operations partners in close partnership with the sales team.
Promote a positive leadership culture of teamwork, inclusion, and collaboration.
Operations Leaders are expected to display and champion the Petco Leadership Expectations.
Other Essential Duties
MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority.
FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities.
ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
Education and Experience
A high school diploma or its equivalent required; some college level business/management courses preferred.
1 or more years of management experience or the equivalent is required, with 2 or more years preferred.
Must be licensed to operate a motor vehicle.
Proficiency in communication skills, organizational skills, and computer skills required to include: Outlook, Word, Excel, PowerPoint, and other applications as needed.
Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
A qualified applicant will possess an aptitude for demonstrating strong guest service and the ability to instruct others.
Supervisory Responsibility
The Operations Leader directly supervises the Operations Specialists & Operations Generalists
Provides quick and courteous service to all guests throughout the Pet Care Center
Ensures high merchandising standards are maintained throughout the Pet Care Center
Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations.
In partnership with the Pet Care Center leaders, ensure proper Pet Care Center attendance processes are being maintained.
Adhere to and promote established safety procedures for partners, guests, and pets.
Work Environment
This role is expected to provide support during key operational hours, with weekend availability. Most job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that a partner leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts
This position has continuous contact with the public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
$21.50 - $33.50
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ********************************************
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