Assistant Store Manager Jobs in Baltimore, MD

We are seeking experienced and innovative leaders to support our growing markets in the retail space. Our District Managers are responsible for overseeing operations of assigned stores and are accountable for overall operations, staffing and merchandising of retail stores. The District Manager is the immediate supervisor of the store managers and work closely with them to ensure that each store is achieving maximum profitability through execution of short- and long-term strategies. District Managers provide leadership, execute corporate directives and develop strategies to maximize people development. JOB RESPONSIBILITIES: Oversee the overall operations and sales performance of multiple retail locations within assigned area. Provide leadership and strategic direction to each retail store team to create an environment that ensures guest satisfaction, maximum productivity, profitability and sales results. Responsible for conducting store visits focused on people, customer service, store contribution, and adherence to loss prevention initiatives. Manage all appropriate merchandising programs in an accurate and timely manner while adhering to company established standards of store presentation. Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment. Ensure stores have proper inventory levels to support sales growth and to meet local market demand. Complete store visit reports per an established visitation cycle ensuring time for efficient and effective store visits and follow up as needed. Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results. Ensure accurate and timely completion of all required physical inventories and related Loss Prevention assignments/requirements. Responsible for seeking out and participating in community events that resonate with our consumers, i.e. fairs, events, conferences, expos, and other public gatherings, in order to promote the organization's mission and initiatives. Additional duties as assigned. PHYSICAL ASPECTS/WORK ENVIRONMENT: Must be able to stand or walk for up to eight hours a day. Frequent reaching and bending and twisting - below waist and above shoulders. Frequently required to use repetitive hand-to-finger motions and reach with hands and arms. Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs. Ability to climb ladders, reach and bend. Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas. Use of a computer up to 60 % of the time throughout the day. Frequent travel throughout assigned market; Ability to travel up to 75%. *Reasonable accommodations may be made to enable individuals to perform the essential functions. QUALIFICATIONS: Bachelor's degree in business or related field preferred; or equivalent years of experience sufficient to successfully perform the key accountabilities of the job required 5+ years progressive retail experience required 5+ years in a leadership role (direct or indirect) Prior managerial/supervisory experience preferred High degree of proficiency MS Office Suite, Outlook & Internet applications Must have demonstrated leadership ability, good communication skills, be self-directed, self-motivated and customer service oriented Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills Strong verbal and written communication skills (including analysis, interpretation, & reasoning) Solid understanding and application of mathematical concepts Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. Ability to work with and influence peers and senior management Self-motivated with critical attention to detail, deadlines and reporting Must have a valid driver's license

As a Risk Management Process Manager within the Card Risk team, you will engage with a team of risk managers, product owners and business leads in delivering flawlessly executed event and issue management. Each issue or event is a self-contained project; it requires analysis of the underlying breakdown, identification of the right solution and ongoing execution to facilitate closure. Since risk events and issues do not happen sequentially, at any given time you will be concurrently managing multiple open items. You will collaborate with smart and passionate leaders to improve risk profiles while putting the customer first. You will educate and gain buy-in from key stakeholders concerning the health and performance of processes supporting US Card business. We are seeking dedicated, disciplined, risk professionals who excel in a team environment. This individual will have demonstrated that they can improve company processes, resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic environment are essential to succeeding in this role. This individual must display strong partnership and influence to motivate others in delivering flawless execution of Issue and Event management. General Responsibilities: Guides business customer through Risk Event and/or Issue containment and remediation Work with internal process owners, analysts, tech, and third parties Works with the business to analyze and interpret Risk Event and/or Issue results to understand implications and determine appropriate corrective actions Makes recommendations and provides guidance to the business Relationship management - coordinates, influences and negotiates - ensures timelines are met and remediation projects move forward Helps drive investigation of root cause and/or problem solving for remediation projects Coordinates with various teams to ensure timelines are met and remediation projects move forward Maintains all artifacts, evidence and entries into the system of record Training and development of others, as necessary Uses judgment to escalate situations to leadership in a timely manner Meeting facilitation Additional Responsibilities Include: Driving process improvements aligned with desired customer outcomes Providing subject matter expertise on the Issue & Event processes when representing the department in projects and other meetings Understanding and utilizing all Risk Management tools and systems available Drafting and delivering presentations using well-reasoned information and cohesive data in a meaningful way Working collaboratively with direct team and business partners, sharing tools, ideas and expertise An Ideal Candidate Possesses: Demonstrated outstanding communication, relationship building and collaboration across cross-functional teams Strong problem identification, resolution and analytical abilities Experience in management of multiple projects concurrently in an autonomous environment Subject matter expertise in designed Risk Methodologies and corporate risk practices Basic Qualifications: High School Diploma, GED, military experience or equivalent certification At least 2 years of Project Management or Process Management experience At least 1 years of Operations, Financial Services Compliance or Risk Management experience At least 1 year of experience supporting, partnering and interacting with internal business clients Preferred Qualifications: Business Process Management (BPM) Project Management Professional (PMP) Six Sigma Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again. Hotel Ulysses is a place where wanderers from anywhere can come for one-of-a-kind experiences - whether they are popping out of their Baltimore studio for a drink or need a place to stay during their east coast tour. To venture into Baltimore's rich history and vibrant community by way of the landmark Latrobe building feels only natural - an icon with a checkered past that has been restored to carry on its legacy. Nestled into the neighborhood of Mt. Vernon, the sprawling site houses 116 guest rooms alongside Blooms, an eccentric cocktail lounge, and Ash-Bar, a salon style café. Far from a support for tourists, Ulysses stands firm as a contributor and tableau vivant of Baltimore's artistic tradition-and its contemporary evolution. The Rooms Manager is responsible for overseeing all front desk and housekeeping operations to ensure an exceptional guest experience. The ideal candidate will foster a warm and welcoming atmosphere, build and lead an exceptional team, resolve guest issues promptly, and uphold the hotel's standards for customer service and operational excellence. What you'll do Operations: ● Lead the front desk and housekeeping team to ensure smooth and efficient check-in, check-out, cleanliness of guest rooms and public areas, and guest service areas. ● Monitor room reservations, availability, and the handling of walk-in guests. ● Ensure that all guest inquiries, requests, and complaints are handled professionally and in a timely manner. ● Develop and maintain strong guest relations by ensuring that all guests are welcomed and attended to with a high level of hospitality. ● Address and resolve guest complaints or concerns to maintain a high level of satisfaction. ● Review guest feedback and implement improvements to enhance service quality. Team Leadership & Training: ● Recruit, train, lead, and develop front desk and housekeeping staff, ensuring they are knowledgeable and capable of delivering outstanding guest satisfaction and operational excellence. ● Schedule and allocate tasks to staff to ensure optimal coverage to serve guests. ● Monitor staff performance, conduct regular evaluations, and provide coaching and feedback. ● Conduct regular staff meetings to communicate updates, performance reviews, and provide regular coaching and feedback. ● Handle and resolve employee concerns. ● Conduct regular one-on-one meetings, team huddles, and performance check-ins to maintain a positive and communicative work environment. ● Address employee concerns with discretion and care, working closely with HR as needed to ensure fair and consistent practices. ● Partner with HR on coaching and counseling of team members. Financial, Revenue & Administrative Management: ● Oversee front desk cash handling, billing, and payment processing, ensuring accurate and secure transactions. ● Assist in managing the department's budget, including labor costs and supplies. ● Monitor daily room inventory, upselling opportunities, and special rate offers to maximize revenue. ● Generate reports on occupancy, revenue, guest feedback, and front desk performance metrics. Communication & Coordination: ● Maintain clear communication between the front desk and other departments (housekeeping, maintenance, etc.) to ensure guest needs are met. ● Coordinate with housekeeping to ensure rooms are ready for guest check-in. ● Liaise with the sales and reservations team to manage group bookings and special requests. Standards & Policies: ● Ensure adherence to hotel policies and procedures, including health and safety standards. ● Maintain a clean, organized, and professional front desk area. ● Implement and enforce standard operating procedures (SOPs) to ensure consistency in service. Qualifications ● Has at least 3-5 years of hotel experience as a leader in the front office, You must be passionate about our industry and guest service! ● Is trustworthy, respectful, and patient, the qualities that make for an effective listener who is able to resolve conflicts between managers, guests and employees in a fair and direct manner. ● Can work hours that will be flexible weekdays, weekends, nights and holidays. ● Has exceptional communication skills - there is no such thing as over communicating ● Extraordinary attention to detail and organizational skills ● Knowledge of workplace safety procedures Benefits & Perks ● Full-time employees are eligible to enroll in Health, Dental, & Vision insurance, voluntary long and short term disability, voluntary life insurance, critical illness and accident coverage, and pet insurance. ● Annually: 10 vacation days, 4 paid personal days, 5 paid sick days, 11 paid holidays ● 401k with 4% company match ● Food & beverage discount and discounted hotel rooms at Ash properties ● Opportunity for growth within Hotel Ulysses and parent company ASH NYC. Ash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Ash expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. Improper interference with the ability of Ash employees to perform their job duties may result in discipline up to and including discharge.

This is a leadership role at the plant site, so you are reporting directly to the General Manager. Day to day, this means of course you'll be wearing many different hats, but you'll essentially be running the majority of the plant and driving overall process improvement -- so that means overseeing everything from our chemical process to managing people to creating efficiencies from energy standpoint, water usage, etc. The main areas that will need attention will be a combination of leadership and mentorship, plus someone who can strategically assess current operations and where/how we can find efficiencies or cost saving. Review daily processing operation with the processing team managers and supervisors with respect to overall efficiency, product requirement, and production schedule and develop plans to obtain desired results. Review current inventory levels and anticipated customer demand with Logistics to assure adequate order fulfillment. Partner with the Maintenance team to ensure scheduled maintenance is planned and completed timely. Develop and implement plans to improve performance, drive continuous improvement, and build technical depth and leadership capability. Determine the future state of the department and develop and implement plans that drive towards the future state. Develop and maintain a good working climate by developing a team. Conduct performance evaluations on a timely basis and establish performance goals. Ensure that supervisors and team managers are building teams, setting expectations and holding employees accountable. Manage union relationship and grievances with Human Resources. Requirements: BS/BA in chemical engineering or similar (Mechanical Engineering helpful) AT LEAST 5+ years of experience leading operations required Management experience in a unionized manufacturing environment highly preferred. Consumer products (especially sugar) manufacturing preferred. Mechanical understanding - basic knowledge, basic troubleshooting Chemical processes understanding - knowing how and where to create efficiencies (like energy usage, water usage) Leadership abilities, willingness to mentor junior engineers, exposure to union environment Industries: Open to food, pharmaceutical, petrochemicals, paper and other manufacturing industries - again, chemical process and mechanical knowledge is important

Plant Manager - Alexandria, VA This position will lead all aspects of day to day operations for bakery production, distribution, maintenance, quality, and product development in a high-volume manufacturing facility with leadership responsibilities over a team of managers, supervisors, and 150+ employees in 3 shift 24/7 high producing frozen baked goods. Job Description: Plan, organize, and manage the production schedule to meet customer demands and company goals. Ensure compliance with safety regulations and promote a culture of safety within the plant. Manage inventory levels of raw materials and finished products to optimize production flow. Analyze production data and generate reports to identify areas for improvement and implement corrective actions. Develop and implement cost-saving initiatives and process improvements to enhance productivity and reduce waste. Coordinate projects and expansion efforts to improve yield and efficiency. Maintain compliance at the site through continuous improvement efforts focused appropriately on technology, people, and processes. Problem solving - plant floor hands on leadership and daily direction setting. BRC, USDA, OSHA, GMP, HACCP compliance. Report to VP of Operations.

Join the Delval Team! Delval Equipment is hiring a Service Manager to lead and support our team in Sykesville, MD! As a Service Manager you will play a pivotal role in overseeing technical service operations and managing a team of technicians while ensuring high-quality customer service. You will be responsible for effectively communicating with the Service Coordinator and Service Administrator to coordinate daily service activities, including work order assignment, staff scheduling, and performance monitoring. In addition to technical problem-solving, customer relations, and maintaining operational efficiency, you will strategically plan department goals, track performance metrics, and implement improvement strategies. Our Service Managers bridge communication between service technicians, sales teams, and customers, ensuring smooth workflow and maintaining Delval's high service standards. Additionally, this individual will manage department budgets, assist with the procurement of necessary equipment and parts, as well as ensure compliance with industry regulations, making them critical to Delval's service excellence and customer satisfaction. Key Responsibilities include (but are not limited to): Manage, mentor, and develop service technicians. Assist the Service Coordinator & Service Administrator on work schedules and responsibilities. Conduct performance evaluations. Customer Service Orientation and training. Jointly support and resolve workforce concerns with the Human Resource Manager Work with Human Resources to recruit, hire, and retain qualified Technicians, Welders/Mechanics. Promoting a safety-first culture. Oversee all aspects of the service group of the assigned office. Coordinate with manufacturers on warranty, technical support, and startup of new equipment. Physical Demands Must be comfortable sitting, standing, kneeling, climbing (ladders and stairs), balancing, carrying, stooping, lifting, and being in confined spaces. Must have an active range of motion/strength from the spine to ankles. Employee must be able to drive in a car for up to six + hours per day, if needed. Employee must be able to stand on feet for up to 8 hours per day if needed. Qualifications: 5 years + of service/technical management experience. Commercial and Industrial Boiler technical knowledge. Direct experience with the types of products that Delval sells, services, and supports is preferred. Advanced diagnostic, repair, and problem-solving abilities. Able to be clear, efficient, and professional in communication with co-workers, and customers to ensure smooth operations. Able to fluently speak, read, write, and comprehend English Must have a clean driving record and the ability to pass necessary background checks to gain access to many facilities. Must be able to pass drug and alcohol testing randomly. Ability to work overtime and weekends if needed. Benefits Health Coverage including Medical, Dental, Vision, and Life Insurance Flexible Spending Account Telemedicine PTO and 10 Company Holidays 401(K) with matching Profit Sharing Plan Tuition Reimbursement Gym Membership Discount Referral program and more!! **Compensation range for this role is $100,000 - 135,000 based on experience.

Arlo Hotels, an independent lifestyle hotel, is now actively seeking a dynamic Hotel Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading! At Arlo, we strive to create a sense of awe that leaves those we touch wanting more. This position is responsible for effectively and strategically leading the day-to-day operations of the hotel and its team members. In conjunction with the General Manager, focus on leading ownership of annual budgeting, strategic planning, organizing, and directing all hotel services, including front-of-house and back-of-house operations. Responsibilities and Authorities: Always treat guests with courtesy and respect in a variety of situations. Display honesty and integrity. Conduct monthly, weekly, and pre-shift meetings. Communicate effectively with staff using tools such as development reviews, training, departmental orientation, and monthly departmental meetings. Motivate and develop team members. Create preventive maintenance programs for consistency of the product. Ensure a safe work environment is maintained and updated. Be an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome. Build strong partnerships with internal customers and outside vendors. Specific Duties: Possess excellent communication and leadership skills; be a strong, creative problem solver both with team members and third-party partners operating within the hotel. Be a proactive, self-starter who can work well both independently and as part of a team. Be comfortable being a change agent and creating a welcoming environment. Be confident with the ability to think clearly on your feet and under pressure. Enjoy negotiating and creating win-win situations for customers, owners, partners, and operational team members. Oversee leadership team members who direct daily operations for the Front Office, Maintenance, Housekeeping, and Security departments. Collaborate with F&B leadership on budgets and ensuring the highest level of service. Design and implement training for departments to exceed service and operational standards. Develop and implement strategies to ensure seamless service delivery while maximizing revenue and managing costs. Develop and maintain budget targets. Lead departmental managers and supervisors to ensure guest and employee satisfaction in a cost-efficient manner. Coordinate with People Services on performance reviews and compliance training. Maintain Arlo Team Member Culture through engagement, training, and development. Lead Safety Committee initiatives and security provisions. Assist in protecting and enhancing hotel assets through maintenance, security, and housekeeping programs, and capital budgeting. Conduct departmental meetings to focus on service, engagement, and revenue management. Attend revenue management meetings and manage P&L. Requirements: 5-8 years of experience in roles such as Director of Rooms, Director of Operations, or Assistant General Manager in a hotel environment. Extensive experience in hotel operational departments including Front Office, Guest Services, Housekeeping, Security/Loss Prevention, Engineering, and Food & Beverage. Proven record of designing and implementing service standards that yield high satisfaction. Experience managing third-party or leased space arrangements. Strong financial acumen to drive revenue and manage expenses. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. #J-18808-Ljbffr

Client Our client, a prominent, Washington, DC area based mixed-use investment/development company seeks an experienced property management professional to join the organization and oversee an iconic residential property within the Washington, DC area real estate community. With decades of experience owning, developing, and managing a 10 million square foot operating portfolio of office, industrial, retail, and multifamily properties, this organization continues to acquire, develop, and manage community-driven projects creating new and exciting career opportunities within the organization. Position Summary The General Manager will manage the operations of this community to include lease-up, staff performance, resident satisfaction, financial success and to oversee any construction activity. A successful General Manager will generate income by leading the sales team, monitoring market conditions, controlling the budget, attracting residents, and retaining them through outstanding customer service. High-rise, luxury, lease-up experience required. Key Duties & Responsibilities Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs Establish and implement team goals Analyze operational information for impact on NOI, identify trends and recommend appropriate strategies and adjustments Develop annual operating budgets/forecasts and marketing plans. Accurately create, prepare, and convey all operational and financial data to the Sr. Vice President in a timely manner. Evaluate and recommend changes on rent/pricing strategies Review and work with Marketing Manager to ensure all advertising is accurate and updated Manage the on-line reputation of the property by responding to resident reviews within 24 hours. Update social media accounts daily Analyze and evaluate monthly financial statements. Write clear and concise variance reports Implement programs for resident retention and service request follow-ups Introduce and monitor effective lease renewal programs Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends Manage a highly skilled on-site staff with effective recruitment, training, motivation, and development programs Promote and teach safe work practices among on-site staff and ensure all safety programs are implemented and followed Communicate effectively Create staffing schedules and ensure they are consistent with community needs Handle all customer complaints promptly and appropriately Maintain a positive customer service attitude along with providing quality customer service to residents, potential residents, vendors, and co-workers Demonstrate leadership, customer service, problem solving, decision making, multitasking, communication, and organization skills Adhere to company Standard Operating Procedures Lead by example Other tasks or duties as assigned by supervisor Key Qualifications Minimum 5-7 years of multifamily property management experience in sophisticated real estate organizations Exposure to hi-rise / class A properties preferred Proven experience having managed, trained, and overseen results-oriented staff with performance measured against high standards Exceptional communication skills, both oral and written, with the ability to interact with many different types of folks - internal and external to the property/organization Proven ability to handle complex and challenging situations with the highest degree of professionalism in customer service and attention Strong knowledge of Federal, State and Local Landlord Tenant laws Strong knowledge of Fair Housing, ADA, and OSHA. Certified Apartment Manager (CAM) is preferred. Fair Housing Certification Strong computer literacy - knowledge of Yardi products preferred

The Site General Manager will oversee manufacturing, purchasing, inventory control and manufacturing engineering/planning. Recommend manufacturing policies and programs to guide the product lines in maintaining and improving the competitive position and profitability of the operations. RESPONSIBILITIES: Develop and implement strategic plans and objectives for the organization that are in line with the company's business goals. Ensure that the site's strategic plan is aligned with and supports the mission, vision, and overall business plan Collaborate with the management team to create long-term company strategy. Communicate and explain the strategic objectives to various stakeholders with the company. Measure the effectiveness of the implemented strategies and necessary adjustments as required Lead and manage the implementation of new business initiatives and strategic projects. Identify and address issues and risks that could affect the achievement of strategic objectives. Maintain and support the site performance measurement system through the tiers of leadership from plant/shop floor to the senior leadership team. Maintain safe working conditions for all in the area and ensure that production activities do not adversely affect the local community or environment and achieves compliance with external regulations and corporate EHS systems. Identify opportunities, develop, and execute improvement plans to achieve the site targets. Provide leadership on problem root cause analysis, identifying actions, and timely resolution. Coordinate, review, and approve all proposal activities associated within the assigned business areas. Coordinate, review, and approve all material and labor estimates for new and recurring programs within the assigned business areas. Work with other departments to review all design documents involving manufacturing and procurement to ensure the program's execution is successful and profitable. Review and approve all Engineering Release Authorization documents within the assigned business areas. Monitor, review, and evaluate the performance of budgets for all assigned programs. Implement corrective action to achieve satisfactory performance to budgets, as necessary. Develop EAC's / ETC's for the necessary programs and report the findings to the Program Office and Program Finance Office. Serve as a focal point for all necessary activities between departments. Communicate all necessary information to the Operations departments so that plan(s) can be timely executed within established direction. Assist in the resolution of unresolved Engineering issues affecting efficient manufacturing operations. Assist in the resolution of unresolved vendor issues. Assist in the development of yearly capital equipment planning. Participate and present to Senior Management the status of assigned programs during monthly reviews. Monitor all planned deliveries for timeliness and assures customer satisfaction through the delivery of a quality product. Perform those administrative activities necessary for the effective management of the product lines including product line goals and objectives, and planning, organizing, integrating, and measuring the work performed within the organization. Review and evaluate cost effectiveness, consistency, quality, accuracy, and performance to standards and take actions necessary to correct discrepancies. Ensure compliance with all contract security requirements. BACKGROUND PROFILE: Four-year college degree, or equivalent, in technical field (preferably industrial engineering) and/or business administration. Minimum of twelve years' experience in management in a manufacturing environment. Demonstrated ability to lead cross-functional projects with geographically diverse teams. Proven ability to work independently and influence, with and without direct authority, production associates, staff associates, site management, and senior business management. Excellent analytical and communication skills, and a history of accomplishing problem resolution. Familiarity with personal computer software. Capable of performing responsibilities under prominent levels of stress. Ability to set priorities and handle multiple assignments under minimal supervision.

Job Title: Provider Services Manager Salary Range: $110,000 - $135,000 annually (based on experience) Work Type: Full-Time, Onsite, Direct Hire We are seeking a skilled and experienced Provider Services Manager to lead and oversee key operations related to provider enrollment, credentialing, outreach, and support. This onsite position is based in Baltimore, MD, and plays a critical role in ensuring high-quality service delivery, compliance with performance standards, and continuous process improvement. The ideal candidate will have strong leadership skills, operational expertise, and experience managing provider services within a fast-paced and regulated environment. Key Responsibilities: Lead and manage all aspects of provider services operations, including outreach, training, enrollment, credentialing, and support. Supervise a team of analysts and/or specialists, fostering a high-performing and collaborative work environment. Serve as the primary point of contact for client communication and operational performance discussions. Oversee the development and implementation of interface strategies in partnership with government stakeholders. Monitor production metrics, timeliness, accuracy, and inventory levels across all provider service functions. Identify and address risks quickly, implementing corrective actions and escalating as needed. Ensure all services meet or exceed established Service Level Agreements (SLAs). Drive and contribute to continuous improvement initiatives and quality enhancement efforts. Collaborate with training and leadership teams to ensure robust staff onboarding, development, and cross-training. Guarantee timely and effective resolution of provider issues and concerns to maintain service quality. Oversee provider-related application processing, call center support, and outreach activities. Facilitate and lead all client-facing meetings, ensuring full transparency and communication of performance metrics and updates. Ensure operational reporting is accurate, comprehensive, and submitted in a timely manner. Regularly review and update policies and procedures to reflect current program expectations and compliance standards. Lead all escalations, quality improvement efforts, and any corrective actions necessary to achieve optimal performance. Develop and implement succession plans for managerial roles within the department to ensure leadership continuity. Minimum Qualifications: Bachelor's degree in a relevant field is required. 5-7 years of professional experience in provider services, healthcare operations, or a related management role. Equivalent combination of education and experience may be considered in lieu of a degree. Demonstrated leadership in managing cross-functional teams and driving operational excellence. Strong knowledge of provider enrollment, credentialing, and outreach processes. Experience working with government or healthcare clients preferred. Excellent problem-solving, communication, and organizational skills. Proficiency in performance monitoring, reporting, and client engagement. If you're a proactive, solutions-oriented leader with a passion for service delivery and team development, we encourage you to apply for this impactful opportunity in Baltimore, MD!

About the Role VXL is looking for a Strategy and Operations Manager to drive execution across our growing portfolio of veteran-led businesses. This is a high-impact, hybrid role that blends operational strategy, financial controls, and hands-on project leadership. You'll help streamline operations, improve profitability, and lead cross-functional initiatives from HQ to the field. This is a great fit for a military veteran with leadership, construction, and finance experience who thrives in dynamic environments and enjoys turning strategy into results. What You'll Do Execute Strategy: Turn leadership goals into actionable plans across multiple companies. Control Financials: Oversee job costing, budgets, and reporting; act as a Controller for project financials. Drive Projects: Lead integration, process improvement, and special projects across field and office teams. Report Progress: Track KPIs, build dashboards, and ensure initiatives stay on track. Support Leadership: Be a trusted execution partner to the Chairman and executive team. Who You Are ✔ Military veteran - ideally a former officer or senior NCO with Battle Staff experience ✔ Experienced leader with 7+ years in operations, construction, or project execution ✔ Finance-savvy, comfortable with P&L management, estimating, and cost controls ✔ Organized and objective - you make data-backed decisions and thrive on structure ✔ Adaptable, able to work in the office, on job sites, or remotely as needed Bonus Points If You Have: PMP certification or project management credentials Experience with HVAC, mechanical trades, or skilled construction projects Familiarity with QuickBooks, PowerBI, Workiz, or Procore Why VXL? VXL exists to empower veteran leadership through the acquisition and growth of skilled trades businesses. You'll join a team committed to excellence, mission focus, and building sustainable companies where veterans thrive. 📩 Ready to lead? Apply now and let's build something impactful-together.

Red Coats, Inc., a large commercial cleaning service provider, is seeking a Division Manager for our Bethesda office. The Division Manager plays a vital role in helping plan, coordinate, and direct Regional Management staff to ensure compliance with contract guidelines and customer satisfaction. This position reports to the Vice President and is a key position in the department. As such, the employee is expected and required to build trust, collaborate with others, communicate effectively, deliver on time, mentor, lead their subordinates, and foster innovation. If you desire to work for a great organization, complete your application today! We offer EXCELLENT BENEFITS, including comprehensive medical, dental, and Life Insurance, 401 (K) - FREE PARKING - GENEROUS PAID LEAVE, AND TUITION ASSISTANCE FOR CAREER ADVANCEMENT. Responsibilities Analyze budgets to find ways to minimize expenses and optimize profits. Attending walk-throughs with customers to understand expectations, solve issues, and ensure the highest level of service is being delivered. Act as liaison between clients, operations teams, and corporate support teams. Provide training to employees regarding equipment, products, and adherence to safety standards. Hire, train, and develop managers within your portfolio. P&L responsibilities Develop and engineer operational budgets. Participate in Quality Control efforts with the property team. Must be able to work independently and without constant supervision. Perform all duties and responsibilities in a timely and effective mariner in accordance with established company policies to achieve the overall objectives of this position. Foster a cooperative and harmonious working climate conducive to maximizing employee morale and productivity. Develop individuals for future advancement. Perform other duties and responsibilities as required or requested. Qualifications Minimum of 9 years of relevant experience, including management of personnel. Bachelor's degree preferred. Advanced level knowledge of Microsoft Office. Must be able to make timely decisions, adapt to change and establish priorities. Excellent communication (both verbal and written) skills. This position manages Admin support staff and is responsible for leadership, performance management, interviewing, and hiring of employees under their management. Practices and teaches courteous and responsive customer service. Ability to coordinate tasks and deadlines with other departments. #J-18808-Ljbffr

KETTLER currently has an opening for a General Community Manager at Rise and Bolden at The Boro, an apartment communities located in McLean, VA. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you! The General Community Manager, under the direction of the Regional Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations. Responsibilities * Managing administration of property operations and leasing office. * Monitoring the financial operations and achieving budgeted NOI. * Providing a quality living environment for residents and positive work environment for team members. * Hiring and supervising all on-site staff, including maintenance staff. * Ensuring that all apartments and property grounds are maintained at company standards. * Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent. * Contribute to achievement of team goals, leasing benchmarks, and resident retention. * Support outreach initiatives that effectively market/promote the property. * Understand the current sub-market and mentor others to ensure their comprehension. * Lead by example to help maintain a high-performing, customer-focused team. * Contribute to resident satisfaction and the achievement of property goals. * Other duties as assigned. Qualifications * 4+ years' experience in the property management field. * 2+ years' supervisory experience. * High School Diploma, Bachelor's Degree preferred. * Computer Proficiency and knowledge of Microsoft Office Suite. * Demonstrated Leadership ability and proven track record of success with the leasing process. * Must be able to work on the weekends. * Experience utilizing Yardi or other property management software. * Must be able to walk apartments and grounds, including steps and climbing stairs. * Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner. * Strong financial analysis, budgeting, and P&L management skills. * Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management. * Experience with unit and common area renovations.

Exciting opportunity in Hampstead, Md to join a management team for a professional who is looking to make a difference. If you have 2+ years of salon experience and you are passionate about cutting hair, making clients look great, and being a leader in a fast paced environment, we are eager to talk to you. Our team is dedicated to exceptional customer service and building up a large client base, and the ideal candidate for this role has similar goals in mind. Want to stay up to date on the latest trends? At Sport Clips, we provide ongoing training to our hair stylists and barbers so they can stay up to date on the latest haircut trends. If you are interested in growing and learning in your cosmetology career, we encourage you to apply today. The management team's core responsibilities will include motivating and managing the team to deliver excellent results, providing a championship haircut experience for their clients, and leading stylists to reach their highest potential. Managers typically average $28-35/hour including base pay, tips, commission, and bonuses! BENEFITS Benefits of working with us include: * Paid holidays and time off (3 weeks/year!) * NEW Retirement Plan * Ongoing training and support * Attractive benefits package and incentives * Flexibility for maintaining work-life balance * Unlimited career advancement opportunities * Fun, team-oriented salon culture * Become an expert in men and boys haircuts with our ongoing paid industry-leading training programs JOB REQUIREMENTS * A valid cosmetology or barber license * Ability to work a flexible schedule * Exceptional customer service and interpersonal communication skills * Industry passion. Location Information: 2328 Hannover Pike Hampstead, MD 21074 By applying, you consent to your information being transmitted by Recruitics to the Employer, as data controller, through the Employer's data processor SonicJobs. See Sport Clips Privacy Policy at ************************************************ and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************

🏪 Store Manager - Lead, Drive, and Keep It Running Smoothly! 🚗 Are you a natural leader who thrives in a fast-paced environment? Do you love building strong teams, streamlining operations, and making sure every day runs like a well-oiled machine? DriveWhip is on the lookout for a Store Manager with strong store operations experience to oversee daily activities, drive performance, and ensure an unbeatable customer experience! What You'll Be Doing: 🛠 Oversee Store Operations - Manage the day-to-day flow of the store, from front desk service to vehicle hand-offs, ensuring everything runs efficiently. 👥 Lead the Team - Hire, train, and mentor a rockstar crew. Create a positive, high-performance culture that gets results. 📊 Track Performance - Monitor KPIs, set goals, and improve processes to drive store success. 💬 Customer Experience - Ensure every customer leaves happy by delivering excellent service and resolving issues quickly. 🚘 Fleet & Inventory Coordination - Work closely with the fleet, service, and logistics teams to manage vehicle availability and readiness. 📋 Compliance & Standards - Keep things above board-ensure policies, safety standards, and company procedures are followed to a T. 💡 Problem Solving & Improvements - Jump into challenges, find smart solutions, and make the store better every day. What We're Looking For: ✅ Proven experience managing store operations in retail, rental, rideshare, automotive, or similar industries. ✅ Leadership chops - You know how to motivate a team, delegate tasks, and hold people accountable. ✅ Strong communication & organizational skills - You're a clear communicator who can juggle multiple priorities. ✅ Customer-first mindset - You're all about delivering a great experience. ✅ Tech-savvy & process-minded - You're comfortable with systems and always looking to make operations more efficient. ✅ Flexible availability - Willing to work weekends, evenings, and holidays when needed. Why You'll Love Working With Us: 🚀 Fast-growing startup energy - No boring corporate red tape here. 💰 Competitive pay + perks - We reward performance and hustle. 👊 Team-focused environment - You'll be supported by a crew that works hard and has fun doing it. 📈 Opportunity to grow - Step into leadership and help shape the future of mobility. If you're ready to take the driver's seat in a high-impact role, apply now and help DriveWhip keep drivers on the road and operations in top gear! 🏁📈💼

Store Manager Because you're the ambition we need on our mission. Thrive our way!At Primark we're caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We're committed to providing our customers with service that is second to none. As Store Manager, you'll be at the forefront of expanding this fashion revolution in the United States. Are you game?What You'll Do As a Store Manager, you will set the store vision and direction and act as a role model for your store team. You will drive continuous improvement and maintain a forward-thinking approach to deliver strategic goals in store. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primark's proposition (maximizing joy and minimum cost), you'll drive store sales to achieve targets. Store Managers have the power to impact the business daily, by managing inventory, coaching your teams to move product in accordance with customer demand by driving commercial excellence. You will understand the local market by benchmarking against competitor's products, services and practices and use insight to support strategic planning to improve store performance. You will be the driver of commercial performance to achieve sales budget, and to maximize sales within each department, by using all available tools to reach and exceed targets. At Primark, Store Managers are empowered to drive improved availability in-store with a consistent focus on size and option control to meet your customers' expectations, because you know what your customer needs! You will develop your team to build optimal stock levels, maximize visual impact, while owning the resource planning and scheduling process to deliver the right people in the right place at the right time, within agreed budgets and by managing controllable cost. This is your moment to thrive!What You'll Get We're committed to your success and will provide you with an onboarding period in Primark's other U.S. trading areas. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring To be successful in this role, you must have 5 years prior experience as a retail Store Manager in a fast-paced, high-volume environment. • You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders. • Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance. • A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm. • As a role model, you have demonstrated experience in empowering and enabling a team to deliver excellent customer service and store standards while maintaining effectiveness and focus on customer needs. • You bring strong planning and organizational skills and the ability to work to agreed timescales. • Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply to join us as a Store Manager!The pay range for this role is: $105,560 - $124,280This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.. Employee - Permanent<

WHO WE ARE Current Boutique is the D.C. area's top destination for designer consignment, featuring a curated selection of coveted women's apparel, shoes, and accessories. We're known for delivering a high-quality shopping experience, combining style, sustainability, and exceptional customer service. With multiple locations across the DMV, our award-winning brand empowers consignors to earn cash for their closet while helping customers indulge in their love for designer fashion-at a fraction of the price. Current Boutique is a fun, fast-paced environment that's perfect for launching or growing your career in retail and fashion. WHO YOU ARE A vibrant, outgoing self-starter with a love for fashion and a can-do attitude! You're energized by people, motivated to succeed, and excited to be part of a team that celebrates style, sustainability, and great customer experiences. ABOUT THE STORE MANAGER POSITION Current Boutique is looking for a passionate, fashion-savvy leader to oversee our Georgetown location. In this role, you'll be responsible for driving sales, managing daily operations, and guiding a talented team to deliver an outstanding customer experience. We're seeking someone who is highly motivated, organized, and excited to lead with purpose-someone who can grow the business while fostering a positive and inspiring store environment. Ideal candidates will have experience in retail management or fashion merchandising and a strong interest in sustainable, community-driven fashion. WHAT WE'RE LOOKING FOR: 1+ years of clothing retail management experience Bachelor's degree in business, marketing, retail or related field preferred Working knowledge of MS Office (Word, Excel and Outlook) Team oriented and sales driven Ability to prioritize and delegate tasks High energy, and strong customer service skills Knowledge of labels and fashion Detail oriented and highly organized Ability to work weekends, evenings and holidays. Must be able to work during store hours STORE HOURS: Monday-Friday: 12 PM - 8 PM Saturday: 11 AM - 8 PM Sunday: 11 AM - 6 PM RESPONSIBILITIES: Lead in customer service and sales Maintain cash flow Perform store openings and closings Train, coach, and develop a team that delivers the Current Boutique guest experience Create and update the store schedule Implement and delegate tasks Ensure that all customer feedback and concerns are addressed with professionalism and in a timely manner Ensure all areas in the store are maintained to Current Boutique standards BENEFITS: Compensation is competitive and based on experience and credentials Health and dental insurance Paid time off and sick time Monthly sales bonuses Extensive training in buying clothing provided Career advancement

Golden Goose is looking for a passionate and customer-focused Assistant Store Manager! The Assistant Store Manager will support the Store Manager by organizing, planning, and implementing strategy. They will ensure team objectives are met, promote and sell products through understanding customer needs, provide expert advice on the Golden Goose collection, maintain store standards, and effectively convey company projects to create an environment of retail excellence. Responsibilities: Provide supervisory and operational support to the General Manager, including organizing, planning, and implementing strategy Ensure the schedule and store objectives are met by the team Promote and sell products by identifying our customer's needs Advise customers on the entire Golden Goose collection Deliver outstanding customer service and build long-term relationships with customers Maintain the store standards according to the guidelines Guarantee proper Customer Relationship Management according to Company standard Embody and transmit with passion the company projects through effective product knowledge Qualifications: Minimum 4 years of relevant experience in luxury retail 1-2 years of relevant store management experience Leadership and excellent communication skills Pro-active problem solver with a positive attitude and professional selling techniques Good customer focus with strong presentation, interpersonal, and communication skills Strong team player Other languages a plus Ability to work varied hours and days, including nights, weekends, and holidays as needed Location: Tysons Galleria *This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at a time at the sole discretion of the Employer Fostering uniqueness, in Golden Goose, human capital is a true asset, and Diversity & Inclusion have always been essential to our culture. Golden Goose is an inclusive employer enabling each one to better express their authentic self, regardless of gender, sexual orientation, ethnicity, disability or age.

State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suiting and shirting. Who You Are: You possess an entrepreneurial spirit and business-ownership mentality. You view the store as your own business and continuously innovate to achieve great results. You thrive in a high-energy, fast-paced, customer-focused environment You have excellent interpersonal and communication skills with the desire to motivate, mentor, and influence others in your store and across the company. You are ambitious, competitive, and passionate about selling, growing your team, and providing exceptional guest experiences. You possess leadership skills and lead from the front, to push others and teach them to push themselves and have the desire to be challenged and grow as a leader. You have a ‘no task is too small' attitude and you will be responsible for everything from handling VIP customers to cleaning the bathrooms. You enjoy having fun and laughing often all while maintaining a competitive, hard-working environment. What You Will Do: Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback. Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people. Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture. Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same. Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request. We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately. If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path. Job Benefits: Compensation: $18.00-$25.00(based on experience) Comprehensive health insurance package with an employer contribution 401K available after 1 year of employment Employee Discount Opportunity to be a critical member at a people-centric, fast-growing company IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.