Store Manager/Assistant Store Manager
Assistant Store Manager Job 35 miles from Catonsville
ROYAL FARMS - STORE MANAGER/ASSISTANT STORE MANAGER
About the Company
Royal Farms is a fast-growing, family-owned company operating over 300 stores across Maryland, Delaware, Virginia, Pennsylvania, New Jersey, West Virginia, and North Carolina. We take pride in delivering fresh, high-quality food, essential convenience items, and fuel to our customers-all with a focus on speed, service, and hospitality. We are looking for motivated, results-driven leaders to join our team! Our Store Leadership positions offer a dynamic and rewarding career path in a fast-paced retail and food service environment.
About the Role:
Royal Farms Store Leaders and Assistant Store Leaders play a key role in driving operational excellence and customer satisfaction. These roles are responsible for leading store teams to create a positive customer experience, ensuring compliance with company policies and procedures, and delivering strong business results. Store Leaders have full accountability for the store's performance, while Assistant Store Leaders support the Store Leader and step in during their absence. Both roles require a strong commitment to team development, customer focus, and operational execution.
Duties and Responsibilities:
Deliver outstanding customer service through a friendly and welcoming environment
Lead and support daily store operations including food service, merchandising, cleanliness, and safety
Implement and enforce company policies, procedures, and systems
Recruit, train, and develop a high-performing team
Provide coaching, feedback, and performance management to retail team members
Ensure proper execution of marketing programs and promotions
Monitor and analyze store metrics to identify business opportunities
Uphold standards for store appearance, food safety, and in-stock levels
Maintain compliance with wage and hour laws and safety regulations
Build positive relationships with the local community and vendors
Participate in safety training and ensure use of personal protective equipment
Recognize team members who exceed expectations and identify future leaders
Assist in scheduling, inventory, cash handling, and other operational tasks
Complete additional duties as assigned
Qualifications:
Successful candidates will demonstrate strong leadership, communication, and organizational skills. Additional qualifications include:
Proven leadership experience in a retail or food service environment
Store Leader: Minimum 2 years of management experience
Assistant Store Leader: Minimum 1 year of management experience
High school diploma or GED required; 2-year college degree preferred
Strong interpersonal and written communication skills
Proficiency in basic math, computer usage, and decision-making
Food Safety Certification preferred
At least 18 years old
Able to travel as needed and work all shifts, including weekends and holidays
Physically able to lift up to 50 lbs, stand, bend, and move for up to 8 hours per shift
Compensation:
Assistant Store Leader: Hourly pay range $17.00 - $25.00 (based on experience and location)
Store Leader: Annual salary range $62,000 - $72,000 (based on experience and location)
Equal Opportunity Statement:
We strive to foster an environment that encourages collaboration, embraces different perspectives, and supports personal and professional growth. Our goal is to ensure that everyone has equal access to opportunities and resources, enabling us to build a stronger, more inclusive community together.
JOB POSTING URL
Store Manager: *************************************************
Assistant Store Manager: *************************************************
Customer Experience Manager
Assistant Store Manager Job 26 miles from Catonsville
Imagine a world where getting your car serviced was as easy as ordering a pizza. Welcome to Roda, where we are passionate about creating a magical customer experience, saving you time and money. Long gone are the days of waiting in service centers or taking shuttle buses to the metro. We come to you whether you are at home or in the office - giving you one less thing to worry about.
We are a small start-up team located in the greater DMV area. We work remotely most days, but gather in our Rockville office or at area events on a regular basis. We are looking to hire a Customer Experience Manager to help us help grow our booming business and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
About the Role
CEMs are the quarterback for the client during their appointment. They ensure that each and every client is surprised and delighted by their experience. CEMs work closely with technicians and parts to provide clients with the information they need to make the best decision for their vehicle. You'll need to be comfortable working with multiple software platforms, juggling multiple clients at the same time, and communicating effectively via text, email, and phone.
We're looking for someone with a passion for delivering extraordinary customer experiences. While service center experience is a plus, what matters most is your passion for making clients happy and being a quick-study who can pick up our technology and systems quickly.
Responsibilities
Manage clients who come in for service appointments
Triage new customer inquiries proactively
Coordinate with vehicle technicians to ensure seamless client experience from start to finish
Manage appointments including scheduling, communication, and payments
Manage shop flow to ensure clients vehicles make it in and out of service as quickly as possible
Leverage service and valet software to keep meticulous records of all client interactions and service
Identify opportunities to improve customer experience and continuously find operational efficiencies to work smarter
Experience
3+ years experience in client service role (could be anything from automotive to restaurants to hospitality to retail)
Demonstrated history of proactive problem solving
Experience and comfort using customer-relationship management software
Ability to juggle a lot of tasks at once effectively with a high attention to detail
Track record of identifying and implementing improvements in customer experience
Track record of going above and beyond to make clients happy
Customer Experience & Service Manager
Assistant Store Manager Job 36 miles from Catonsville
We are seeking a transformational Customer Experience leader to join our team and bring exceptional new experiences to our customers. The ideal candidate will have a strong background in Customer Experience (CX) and Design Thinking, with a proven track record of both delivering changes to customer perceptions, as well as managing customer service teams. This role requires a deep understanding of technology solutions (including Customer Relationship Management (CRM)) systems and the ability to establish a dynamic CX measurement system.
Major Duties and Responsibilities
Manages and oversees the customer service team, ensuring high performance and customer satisfaction.
Uses CX and Design Thinking to identify actions that drive positive customer perception and deliver demonstrable improvements in customer loyalty and growth.
Works across Departments including sales, technology, and finance to implement both near-term and long-term solutions to customer challenges.
Recognizes the drivers of compelling CX by tracking a portfolio of data points.
Establishes and maintains a dynamic CX measurement system that enables both strategic and tactical decision-making.
Updates and maintains a customer journey map, identifying pivotal moments to design and amplify both CX and brand results.
Serves as CX lead within the Innovation & Experience Team, a task force reporting to the Chief Executive.
Performs other duties as assigned.
Qualifications/Requirements
Required
Bachelor's or AB degree in a relevant field.
Minimum of 4 years of experience in Design Thinking and/or Customer Experience (CX) projects, with at least one year in a project leadership role.
Preferred experience in a call center or customer service department.
Proven ability to manage customer service teams.
Deep knowledge of Customer Relationship Management (CRM) systems.
Strong communication skills, both written and verbal.
Ability to work in the office in Falls Church, VA, with hybrid opportunities available.
Manager - Sterile Processing Department (SPD)
Assistant Store Manager Job 31 miles from Catonsville
Responsibilities About GW Hospital
The George Washington University Hospital is a 395-bed academic medical center located in the heart of Washington, D.C. in partnership with the George Washington University School of Medicine and Health Sciences. As a nationally recognized center of clinical excellence and innovation, we offer world-class care across a wide range of specialties. Our nurses play a vital role in shaping the patient experience, contributing to research, and driving improvements in care outcomes.
SPD Overview
The Sterile Processing Department (SPD) is essential to surgical safety, providing cleaning, sterilization, and distribution of surgical instruments and equipment to all procedural areas of the hospital.
Position Summary
The SPD Manager leads the department responsible for decontaminating, assembling, and sterilizing surgical instruments while maintaining regulatory compliance and operational efficiency.
Main Tasks
Oversee daily operations and staffing of the SPD team
Ensure compliance with AAMI, AORN, and Joint Commission standards
Manage inventory and instrument tracking systems
Coordinate with OR leadership to support surgical schedules
Lead staff training and competency development
Implement process improvements and quality control measures
Benefits Summary
Competitive management compensation
Medical, dental, vision, and life insurance
401(k) retirement plan with employer match
Professional development and certification support
Paid time off, holidays, and wellness benefits
Collaborative and mission-driven work environment
Qualifications
Associates degree in Healthcare required. Bachelor's degree in science or healthcare preferred
5 years minimum of experience in sterile processing with increasing management experience responsibility
Instrument management (Censis, OneSource)
CRCST or CBSPD certification
About Universal Health Services
One of the nationβs largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams: We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
Operations Manager
Assistant Store Manager Job 31 miles from Catonsville
We are searching for a full-time Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality.
Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables.
Since you are part of a growing company, you will occasionally wear multiple hats, in particular, innovating and documenting various operational processes. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind.
Who we are & Where we're going (with your help)
Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow.
Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change.
To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand!
Responsibilities
Maintenance and Repair
β Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects
β Track and report updates internally and externally to clients
β Conduct on-site property inspections a few times per year
β Problem solve maintenance issues and meet vendors on-site at the properties
β Own SOPs for certain maintenance processes and innovate on them to create a better client experience
Property Enhancement
β Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done
β Establish a project plan for large projects/capital improvements
β Manage to project plan to ensure milestone deadlines are met and completed within budget
Condo Association Administration and Financial Management
β Manage and onboard a portfolio of clients
β Maintain meticulous records for each property in the portfolio
β Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials
β Prepare budgets for several real estate properties and present them to the board of directors
β Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs
β Ability to review, interpret and ensure compliance with condominium association documentation
Vendor Management
β Liaise directly with vendor technicians
β Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships
β Facilitate competitive bidding for contracts as required by Association contracts
Required Skills & Experience
β 2-5 years of relevant work experience
β High School Diploma, GED or equivalent (College degree preferred)
β Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist)
β The ability to work in DC
β The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team
β Top notch communication skills - both written and verbal
β A track record of proven excellence in providing customer service
β Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required
β Spanish skills are a plus but not required
β Proficient skills in Excel, PowerPoint, and Google Workspace Products
β Able to work independently, anticipate problems, and implement effective solutions
Necessary Traits
β You have a passion for providing excellence in customer service and enjoy cultivating relationships
β You are committed to following established Standard Operating Procedures
β You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed
β You're committed to defending deadlines and ensuring you stick to schedules
β You're GREAT at juggling several things at once, and can keep yourself (and others) organized in a fast-paced environment
β You thrive in a complex environment and you love being a part of a team
β You are rock solid reliable
β You consistently offer solutions and look for additional ways to support your team
β You treat the business as if you owned it
β You like building community, in particular in DC neighborhoods, and meeting new people
β You have superb attention to detail and don't need reminders to complete assignments
What We Offer
β Healthcare benefits
β Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success
β Opportunities to grow in your career within the company
β Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home
β Extensive experience with the latest tech and software solutions in property management
β Modern office space in the vibrant Dupont Circle neighborhood
β Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
Operations Manager
Assistant Store Manager Job 7 miles from Catonsville
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs at our growing plumbing company. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in the plumbing field, as well as management experience.
Responsibilities
Establish and maintain business standards for accuracy, productivity and reliability
Manage the daily functions of the business
Prepare annual performance review and reevaluate processes
Ensure regulatory, compliance and legal rules are followed
Manage budget to align with goals of business
Qualifications
4+ years of experience in the plumbing field
Proficiency with Microsoft Office
Strong organizational and communication skills
Strong ability to multitask
Comfort working with multiple groups within business
Experience with drain cleanings, hydro-jetting, and propress equipment.
Assistant Store Manager - RLDP
Assistant Store Manager Job 25 miles from Catonsville
Job Introduction:
At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store Manager must be competent in all departments, both perishable and non-perishable, to ensure the team executes all programs and processes to drive sales and efficiency. They inspire and motivate a team committed to providing superior customer service in a fast-paced and friendly environment in compliance with company safety, labeling, health, and weights and measures standards. They also oversee the entire store in the absence of the Store Manager. This role is responsible for driving store sales, team member engagement, and robust customer advocacy through strong, dynamic leadership to create success in people, processes, partners, and performance.
Overview of Responsibilities:
Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values.
Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.
Lead a team of approximately ten people (all Department Managers and Receivers) with courtesy, respect, integrity, and care.
Motivate and develop the management team by embracing, leading, advocating, and consistently modeling our Sprouts leadership behaviors..
Celebrate store successes and identify/address opportunities for perpetual improvement.
Consistently evolve customer satisfaction by positioning and teaching team members to exceed customer expectations.
Demonstrate advanced product knowledge when assisting customers and training store team members..
Communicate expectations, policy changes, new initiatives, and product knowledge.
Provide and receive constructive feedback and direction for effective communication and collaboration within store teams and store support area partners.
Confidently and effectively address emergencies, crises, equipment failures, and resolve any issues that arise with a sense of urgency.
P&L ownership - manage inventory, labor, and expenses at optimum levels and meet targets as a rate to sales.
Maintain compliance with all safety and food safety recommendations and requirements, as measured through Ecolab and PCR audits.
Identify any safety, security, and loss prevention concerns and address with the BPS team to resolve.
Ensure federal, state, and company regulations and standards are met or exceeded, including laws, regulations and standards related to labor, health, safety, and sanitation, in order to maintain a safe and clean work environment for employees and customers, to ensure compliance with all legal and Company requirements..
Drive sales growth and store experience execution anchoring on Educate and Enrich standards to include consistent 8+ store conditions, ad directives, top item knowledge, and department schematics.
Master and create an obsession around top item in stock conditions in all departments through effective fresh item management, perpetual inventory, and computer assisted ordering.
Oversee inventory management, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise with particular attention paid to code dates and sanitation.
Oversee invoicing from our distribution centers and vendors. Report discrepancies to the appropriate supplier as needed.
Lead Receivers and backroom organization, cleanliness, and safety.
Help build and maintain displays on the sales floor, compliant with company programs and standards.
Verify all products are fresh, labeled, and priced accurately.
Oversee price changes and remain up to date on sale prices.
Qualifications:
Be at least 21 years of age.
Have a high school diploma or equivalent, a degree in business management, marketing, retailing, communications, advertising, or related field preferred.
1-3 years of retail experience; or an acceptable combination of education and experience.
Have demonstrated success leading non-perishable and perishable department operations with integrity, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, and merchandising.
Professional communication skills, both written and verbal, along with attention to detail, analytical, and solution-focused decisiveness.
Be proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
Be flexible to work a schedule that changes based on business needs, including nights, weekends, and holidays.
Have and maintain Food Safety certification.
Able to lift 60 pounds between 15 inches and 70 inches above the ground, lifting heavier items is required occasionally.
Pushing and pulling racks and U-boats of merchandise is common throughout a typical day. Push and pull force required ranges from 80 pounds to 100 pounds.
Stand on hard surfaces continuously, walk up to 2 miles, reach vertically to access upper levels, and transfer items horizontally.
Wear PPE consistent with the task assignment, including but not limited to non-slip, closed-toe shoes, long pants, and gloves (latex and or cut-resistant).
Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens, freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, and pallet jacks.
Benefits:
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Eligibility requirements may apply for the following benefits:
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays
Get Paid Every Day!
Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday.
You can learn more by visiting **********************************************************
Why Sprouts:
Grow with us!
If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.
Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
California Residents: We collect information in accordance with California law, please see here for more information.
Operations Manager
Assistant Store Manager Job 14 miles from Catonsville
This position is a key member of the Building Automation business responsible for the successful operation of the department. Reporting to the Mid-Atlantic Director of Operations, this position assists management in maintaining mission objectives and manages direct reports such as, but not limited to, Project Managers, Specialist Supervisors and electricians. This individual will oversee the successful execution of a projects team within the Greater Baltimore Area.
Essential Functions: An individual must be able to successfully perform the essential functions of this position with or without reasonable accommodation.
Ensure that effective and efficient systems are in place to enable superior performance that will ultimately drive value for our clients.
Develops and manage the department budget. Ensure the team achieves forecasting accuracy month to month and end of year to allow for better planning and reporting.
Keen understanding of P&L budgeting.
Leads all Work in Progress (WIP) monthly meetings for the respective segments and holds accountability to cost to complete estimates.
Ensure that all quality and safety standards, specifications and policies are met, drive continuous improvements, and collaborate with the team to drive efficiencies.
Ensure that the correct resources are identified and staffed appropriately.
Ensure regulatory compliance across a range of federal, state, and local agencies.
Support a culture based on open/honest dialogue and involvement with all team members that demonstrates the value of their input and engagement in improving performance.
Provide direct oversight for the field team including project managers, supervisors and electricians.
Mentor and train project managers to improve communication skills, customer relationships and conflict resolution.
Provide specific and timely Performance Management for all direct reports to include but not limited to SMART targets, reviews, feedback, training, mentoring, coaching.
Drive employee engagement, training, and development as appropriate for the role.
Participate in project development with the sales department.
Maintain a current and thorough understanding of industry trends and the local construction market.
Contribute to driving business development and retention objectives by fostering relationships and technical capability.
Drive a culture of high performance and accountability in employee safety.
Requirements
Bachelor's Degree in a technical field preferred, however, an equivalent combination of education and experience (High School Diploma or GED equivalent a minimum requirement) will also be considered.
Must have at least 5 years of experience managing Building Automation construction projects.
Familiarity with the Automated Logic product line is preferred. High level comprehension of Building Automation Systems is required.
Supervisory Experience: 3-5 years' experience leading, coaching and mentoring direct reports.
Previous experience in vertical markets, including Higher Education, Healthcare and federal government.
Understanding of Microsoft systems (Office, Dynamics/AX, CRM).
Excellent written and verbal communication, interpersonal skills; high quality document control.
Medical Insurance
Dental Insurance
Vision Insurance
Basic Life Insurance
Voluntary Life Insurance
Short Term & Long Term Disability
Paid Vacation
Paid Sick Time
Paid Holidays
401K with Company match
Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Area Manager
Assistant Store Manager Job 7 miles from Catonsville
Under the direction of Division Manager, the area manager will play a key role in the acquisition and execution of vegetation management contracts while providing exemplary leadership within the Division.
SUPERVISORY RESPONSIBILITY: Yes
ESSENTIAL DUTIES:
Accountable for the operational results of general foreperson/supervisors
Schedule weekly crew visits with supervisor, giving guidance, assistance and support
Oversee the implementation of the Corporate Safety Program, training sessions, tailgate meetings and award programs
Work with the general foreperson, supervisors, and corporate safety investigating and settling accident claims quickly, efficiently, and sensitively
Ensures that high quality arboricultural work is being always performed
Ensures equipment repairs, preventative maintenance, and purchasing policies and procedures are completed properly
Continuous contact with existing customers to ensure customer satisfaction
Ensures compliance of all customers' contact specifications and requirements
Maintains open communication with Division Manager on all area operational activities
Ability to review and/or estimate fixed price lump sum bid work
Contacts potential customers as assigned by Regional Vice President or Division Manager
Understands and enforces all company policies and procedures
Attends internal and external training courses, which pertain to improving and developing job related business management and operational skills
Partner with the Human Resources department on talent planning and acquisition as well as employee retention, discipline, and development.
Ensure all work is completed with strict adherence to safety policies and procedures
Review accident reports/property damage claims and follow up as needed through resolution
Participate in trade associations and organizations related to vegetation management
Maintain open lines of communication and a good working relationship with all members of the Operational Management Group.
Travel is required to cover the territory, storm and leadership development requirements. This includes overnight and extended stay as needed.
NON-ESSENTIAL DUTIES:
Performs all other duties as assigned or required by Division Manager or Regional Vice President.
REQUIRED QUALIFICATIONS:
High School diploma or GED required
Minimum of two years of experience as a General Foreman or related experience required
Applicable managerial experience required
Valid driver's license and be eligible to operate a vehicle on behalf of the Company required
Well-groomed and properly dressed, promoting a professional experience
Strong communication skills required
Must secure and obtain one of the following certifications within one year of employment at Lewis: ISA Certified Arborist or ISA Utility Specialist Certification or ISA Certified Tree Worker Certification
Must secure a commercial pesticide certification in right of way for states servicing
TECHNOLOGY, EQUIPMENT & TOOLS:
Computer literate; must have basic skills, understanding and knowledge
Proficient with standard office equipment i.e. computer, phones, scanner, fax and copier.
Proficient in Microsoft Office including, Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.
KNOWLEDGE, SKILLS & ABILITIES:
Possess an entrepreneurial spirit: always seeking new opportunities and avenues. Effectively market the services of Lewis Tree Service and collaborate with multiple teams to create competitive and comprehensive bids that are legally compliant in multiple states.
Create results-oriented systems: focus on the business goals and outcomes and create/manage systems to reach these goals.
Forward thinking and capable of planning several steps ahead: excellent organizational and project management skills.
Empathy for others doing different work: understanding the needs of our front-line craftworkers and providing servant leadership.
Excellent interpersonal skills: including oral and written communication, listening, asking questions to gain understanding and presentation skills.
Operate with integrity and diligence: intimately familiar with the ethics of business and strive to maintain the highest standards for how they conduct themselves
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing this job, an employee must regularly stand, walk, sit for extended periods of time, reach, and perform repetitive keystrokes. While performing the duties of this job, an employee must occasionally, stoop, kneel, crouch, climb stairs and lift or move up to 25 pounds. Due to the work requirements related to working in the outdoor as well as office environment, an employee may walk on uneven terrain and be exposed to extreme temperatures.
While performing the duties of this job, the employee is regularly exposed to and indoor and has some exposure to an outdoor environment.
The noise level in the work environment is most often moderate but sometimes loud.
Salary Range: $95,000-110,000 with performance-based bonus structure.
Lewis Tree Service is an equal employment opportunity employer committed to providing equal opportunity for both applicants and employees. Lewis Tree Service prohibits unlawful discrimination or harassment of employees and applicants on the basis of race, creed, color, national origin, sex, age (40+), religion, disability, marital status, sexual orientation, genetic information, citizenship status, veteran status, or any other legally protected characteristic, all employment decisions, including but not limited to recruitment, hiring, compensation, training, apprenticeship, promotion, demotion, transfer, lay-off and termination, and all other terms and conditions of employment. Lewis Tree Service's practices and policies are administered in accordance with applicable federal, state, and local laws.
Fleet Operations Manager (Performance & Tactical Ops)
Assistant Store Manager Job 31 miles from Catonsville
Job Title: Fleet Operations Manager (Performance & Tactical Ops)
Duration: 6 months contract
Work Location: Washington, DC or Phoenix, AZ (Should be able to coordinate in both MST & EST for cross time zone collaboration).
Work Schedule:
10-hour days, Wed-Sat, 6pm-4:30 am PT. Subject to change during the assignment to relatively similar hours.
(3 days onsite & 1 day remote flexibility)
Job Description:
The Fleet Operations/Tactical Operations Performance Manager (TOP Manager) serves as the real-time operational lead for client's global markets, specifically supporting both owned and driven by operations.
This role is focused on overseeing daily operations, identifying, and addressing immediate operational needs, and ensuring smooth transitions between shifts to maintain continuous market performance globally across the operation.
Responsibilities include closely monitoring real-time operations, promptly responding to issues, and coordinating with local market team or the appropriate team to manage daily workflows.
You will provide guidance to partners and vendors during their shifts, aligning their activities with client's operational standards, and troubleshooting any immediate challenges. This role demands a hands-on approach, with an emphasis on executing operational plans, maintaining performance, and ensuring consistent service levels.
Responsibilities:
To minimize operational disruption, the oversee daily autonomous vehicle fleet operations across all markets, ensuring real-time support, issue resolution, and adherence to safety and efficiency standards.
Monitors live data, escalates problems, manages shift handovers, coaches partners and vendors, and troubleshoots operational challenges.
Provides real-time reporting, enforces safety compliance, and contributes insights for continuous improvement.
Daily Operations Monitoring and Support: Actively oversee daily autonomous vehicle fleet operations across all markets during assigned shifts. Ensure real-time support for local market teams and adherence to established procedures, prioritizing safety, efficiency, and seamless operation 24/7.
Real Time Issue Identification and Escalation: Monitor live operational data to detect and respond to immediate issues impacting AV performance. Serve as the primary escalation point, collaborating with local teams and escalating unresolved problems to global operations for timely intervention.
Shift Handover and Coordination: Ensure smooth transitions between shifts by conducting thorough shift handovers, documenting incidents, and maintaining an accurate log of shift activities and outstanding issues to ensure continuity across 24/7 operations.
Performance Management & Support: Directly manage performance for O&O and validation, while providing hands-on guidance and real-time coaching to client's partners and vendors. Ensure alignment with client's standards and safety protocols, proactively addressing performance issues, and supporting adherence to best practices during each shift.
On-the-Spot Problem Solving: Collaborate with local teams to troubleshoot and resolve immediate operational challenges. Engage with global engineering and operations teams as necessary to address complex issues and ensure feedback loops are maintained.
Real-Time Reporting and Communication: Regularly update key stakeholders on shift activities, operational status, and any incidents. Ensure accurate and prompt communication with global operations and other shifts for effective coordination and rapid response.
Safety and Performance Compliance: Actively monitor and enforce client' safety standards and performance benchmarks within each shift. Address deviations promptly to ensure consistent, reliable, and safe operations across all markets.
Continuous Improvement Feedback: Contribute shift-level insights to drive continuous improvement in daily operations. Report recurring issues and recommend potential adjustments to procedures, collaborating with cross-functional teams to enhance operational efficiency.
Experience:
Experience in Fleet Operations.
24/7 operational continuity ability.
Fast-paced decision-making environments (e.g., military, law enforcement, aviation, logistics, 24/7 operations).
High-Pressure Leadership Experience:
Background: 5+ years of experience in Fast-paced, real-time decision making environments like law enforcement, military, aviation, logistics, or other 24/7 operations environments that require multiple decisions per hour.
Skills: Proven ability to make multiple critical decisions per hour, manage stress, and adapt to rapidly changing scenarios.
Operational Excellence:
Focus: Hands-on experience in monitoring live data, troubleshooting immediate issues, and ensuring 24/7 operational continuity.
Execution: Strong track record of enforcing safety protocols, escalating unresolved problems, and maintaining service efficiency.
Leadership & Collaboration:
Influence: Ability to motivate and guide vendors/partners (not just direct reports) while aligning with organizational standards.
Communication: Exceptional verbal/written skills to articulate complex issues to stakeholders (e.g., executives, engineers, vendors).
Desired Skills:
Experience in Google Workspace (Docs / Sheets / Gmail) preferred.
Experience in Vendor Management.
Education:
Bachelor's degree degree in Operations, Business Administration, or related field (though experience is prioritized).
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Operations Manager
Assistant Store Manager Job 34 miles from Catonsville
A Fortune 50 financial services company is seeking a highly motivated Operations Manager for a great opportunity with their team in McLean, VA area. Responsibilities: Develop operational strategic plan; identify and address areas of significant risk and evaluates overall effectiveness of operations
Lead operational/business analysis, including utilizing KPIs to identify areas of improvement developing action plans for operational improvement
Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
Conduct analyses of reports relating to sales, volume, and monthly operational and capital expense budgets; prepares reports to communicate to senior management
Identify and assess business strategies and opportunities; develop appropriate analytical approaches
Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
Provide strategic analysis, recommendations and help influence key decisions by senior department leadership regarding technology and financial market trends, and competitive analysis regarding identification of the department's strengths, weaknesses, opportunities, and threats
Leads the largest/most complex multidisciplinary projects & initiatives of significant business risk & impact
Perform other duties, as needed
Qualifications:
Bachelor's Degree in Business Administration, Finance, a related field, or the equivalent combination of education, training, and experience
Advanced knowledge of Banking / Financial industry standards and practices
Experience assimilating Technical, complex Financial and Economic Data
Advanced skill in Project Management, including establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Expert analytical/quantitative, reconciliation and deductive reasoning skills
Advanced word processing and spreadsheet software skills
Advanced database and presentation software skills
Desired Qualifications:
MBA and/pr Graduate Degree in Auditing, Finance, or related field.
Experience with Credit Union Financials and/or NCUA regulations
Working knowledge of State & Federal laws; industry regulations, principles, and practices
Assistant Store Manager
Assistant Store Manager Job 37 miles from Catonsville
1750 Monocacy Blvd., Bldg D Frederick
Maryland, 21701, +1 (240) ####### x#720 Pay: $50,958 per year is eligible for a monthly bonus, based on performance goals. We are hiring at all of our
MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities.
Position Description:
Leads the daily operations of the sales floor at a Retail
Store location for Goodwill of Monocacy Valley and its affiliated entities (Goodwill of Central and Northern Arizona) to help fund the Goodwill mission of ending unemployment.
Assists with leading production room as appropriate. Key responsibilities include people leadership,
store operations, customer service, financial
management, inventory control, donation processing, and training and development of
store Team Members.
Essential Duties and Responsibilities:
Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
Ensures payroll costs and operating costs are
managed to budget.
Ensures Team Members deliver excellent customer service to donors and customers.
Works to de-escalate customer situations while finding an appropriate solution.
Ensures
store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
Partners with community businesses and organizations to promote Goodwill mission.
Serves as a Goodwill ambassador to the community.
Leads the day-to-day operations of the sales floor.
Ensures that Retail
Store Associates and Customer Service
Manager are well-trained and fulfill their duties and responsibilities.
Acts as a key holder for the
store, closing shift
manager, and backup to the
Store Manager.
Processes complex sales transactions, including customer returns.
Ensures that Team Members are operating per company standards and procedures.
Will need to travel to other GCNA locations in order to
assist other
stores and to attend personal training and development classes.
Transfers to different
stores at any given moment due to business needs.
Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
Builds a high-performing team.
Responsible for performance
management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
Plays critical role in driving company culture change efforts and change
management processes.
Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
High School Diploma, GED, or equivalent work experience
One-year work experience in Retail
Management required
One-year customer service experience required
Proficient in Microsoft Office Suite
Ability to pass a background check and drug screen, where applicable for position
Ability to speak and read English proficiently
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee
Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With
stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or
[email protected] if you need
assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring
managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
Store Manager-Mall at Prince Georges (Maryland)
Assistant Store Manager Job 25 miles from Catonsville
Because you're the ambition we need on our mission. Thrive our way!
At Primark we're caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We're committed to providing our customers with service that is second to none. As Store Manager, you'll be at the forefront of expanding this fashion revolution in the United States. Are you game?
What You'll Do
As a Store Manager, you will set the store vision and direction and act as a role model for your store team. You will drive continuous improvement and maintain a forward-thinking approach to deliver strategic goals in store. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primark's proposition (outstanding VALUE; amazing FASHION in an exciting retail ENVIRONMENT while ensuring the customer experiences quality SERVICE) you'll drive store sales to achieve targets.
Store Managers have the power to impact the business daily, by managing inventory, coaching your teams to move product in accordance with customer demand by driving commercial excellence. You will understand the local market by benchmarking against competitor's products, services and practices and use insight to support strategic planning to improve store performance. You will be the driver of commercial performance to achieve sales budget, and to maximize sales within each department, by using all available tools to reach and exceed targets.
At Primark, Store Managers are empowered to drive improved availability in-store with a consistent focus on size and option control to meet your customers' expectations, because you know what your customer needs! You will develop your team to build optimal stock levels, maximize visual impact, while owning the resource planning and scheduling process to deliver the right people in the right place at the right time, within agreed budgets and by managing controllable cost. This is your moment to thrive!
What You'll Get
We're committed to your success and will provide you with an onboarding period in Primark's other U.S. trading areas. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important.
What You'll Bring
To be successful in this role, you must have 5 years prior experience as a retail Store Manager in a fast-paced, high-volume environment.
Β· You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders.
Β· Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance.
Β· A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm.
Β· As a role model, you have demonstrated experience in empowering and enabling a team to deliver excellent customer service and store standards while maintaining effectiveness and focus on customer needs.
Β· You bring strong planning and organizational skills and the ability to work to agreed timescales.
Β· Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.
Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply to join us as a Store Manager!
The pay range for this role is: $116,480 - $136,760
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
Branch Manager
Assistant Store Manager Job 19 miles from Catonsville
Branch Manager-Beltsville, MD-$65,000 to 200,000 or more, uncapped earnings plus a brand new truck!
I'm working with one of the largest electrical distributors in the country to hire a Branch Manager in Beltsville. This company prefers to give people the chance to step up rather than move laterally...so if you're working at the counter, inside sales, as an electrical contractor or in the warehouse and looking for a chance to move up, this is a rare opportunity! Don't know anything about running a branch? Don't worry; they have that down pat! You will have the chance for hands-on learning within one of their successful local branches, where you'll learn all you need to know to run a business. Get out of the rat race and start driving your career and financial success! For more info, DM me here Prudence Thompson, or email me at *****************************************
District Manager
Assistant Store Manager Job 31 miles from Catonsville
At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations in the DC area and Denver, CO. We're looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES.
We're hiring a District Manager in the DMV!
The District Manager is a hospitality leader with a strong ability to inspire and teach others, a passion for fun food, and the management skills to help run a group of shops at Call Your Mother. You'll be responsible for team development, operational excellence, and driving financial performance across all shops in your area and for contributing to the success of the company at large. You'll be an inspirational leader for your team, nurture the next generation of leaders at CYM, and do so through our Values (βVIBESβ). This role will report to the Director of Operations and oversee the daily operations of multiple locations in the DMV.
Core Values & Expectations:
Vibrant - Abundantly happy, fun, passionate, playful, and kind
Integrity - Promotes individuality and respect, Considerate of the brand as they seek to evolve it
Belonging - Encourages teamwork and promotes an environment of succeeding together
Energy - Leads with enthusiasm, positivity, encouragement, and confidence
Seizing The Moment- Takes initiative to grow and improve the business with communication and tools that spread the knowledge
A day in the life of a District Manager at CYM:
Directly Supervising our Shop General Managers (GM's) and Assistant Managers (AGM's) at several locations in the DMV
Communicate the vision of Call Your Mother to managers and teams and ensure that our vision is executed every day in all of our shops to our highest standards
Train our managers how to efficiently run the business, make delicious food, hire high performing team members, and serve our communities; including food quality standards, cleanliness and safety, exceptional customer service, and safe and happy work environments
Teach and work with GM's to create accurate schedules based upon sales forecasts and plan hiring needs for their shops; Develop an internal succession plan and bench of talent at all levels of restaurant operations
Teach and work with GM's to manage inventory systems and order accuracy to eliminate waste
Alongside the Director of Operations and our Finance team, conduct monthly business reviews to review P&L's, customer insights and feedback, areas of improvement, and plans to grow restaurant business
Support GMs in troubleshooting and managing issues related to IT, facilities and maintenance, and any emergencies
Identify team members with high potential and ensure that training plans are created and implemented in partnership with our training department to help develop our future leaders
Create and foster an environment of accountability and growth
Meet and exceed profitability targets through sales, innovation, and finding efficiencies
Insist on the highest of standards in food safety, cleanliness, organization and preparedness
Engage in the community by participating in local store marketing events and partnerships
Be a voice of calm and confidence in high pressure situations and demonstrate leadership through adept problem solving
You'll be a great addition to the CYM team if you:
Have at least two years of multi-unit restaurant management experience
Have an excellent understanding of P&L, COGS, decision making, process improvement, labor/scheduling, training & team development, food quality standards
Can work flexible schedules and be present for a combination of weekdays, weekends and holidays; you'll work five days per week with two days off with a schedule driven by the needs of the business
Posses a natural ability to attract, develop, and retain high performing work teams
Exhibit outstanding leadership skills and ability to motivate a diverse team in a fast-paced environment
Are hospitality-oriented and hold a passion for the guest experience
Communicate clearly and efficiently, Proven coaching and leadership skills for a diverse staff
Believe in a hands on managing style and be willing to lead by example
Have excellent written/verbal communication and interpersonal skills
Have analytical skills to identify trends, make operational decisions, and solve problems
Can travel to all Call Your Mother locations and spend quality time with each restaurant team
Can work flexible shifts and schedules, inclusive of weekends and holidays.
You'll love working at CYM because:
Competitive base salary: $95,000 with 20% quarterly bonus potential
Creating extraordinary moments for guests
Contributing to our business with your ideas and feedback
Supporting and lifting up our communities and neighborhoods
Mentoring and developing our team
Being yourself and making genuine relationships with other team members and guests
We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members.
Store Manager, Pentagon City
Assistant Store Manager Job 33 miles from Catonsville
About us Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere-from the office to special occasions (and everywhere in between).
Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?
As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.
The impact you can have
In this role, you'll have the opportunity to:
Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
Use technology to provide customers with a seamless omnichannel shopping experience.
Hire and build an effective store team through training, coaching, and talent development.
Create an inclusive store environment for associates where everyone feels welcome and engaged.
Develop a strong operational dynamic within the team to achieve store goals.
Promote in-store community events and philanthropic partnerships.
Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
Analyze reporting to develop short and long-term retail plans.
Manage the day-to-day operations of the store, including opening and closing.
You'll bring to the role
2+ years retail Store Manager or service industry experience (preferred)
Brings a hospitality mindset when engaging with customers and associates
Strong people management skills and an ability to develop talent
Effective leadership, interpersonal, and communication skills
Technology proficient and ability to operate a point-of-sale system
Strong business acumen and ability to develop strategies and create action plans to drive results
Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Benefits
Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, & Lane Bryant (in-store and online) plus additional quarterly discount incentives
Support for your individual development plus opportunity for growth within our family of brands
A culture of giving back - opportunities to support our philanthropic partners that benefit local communities*
Medical, dental, vision insurance, and 401(k)*
Time off - paid time off and holidays*
Incentive Reward Program*
*Job offers will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role.
Location:
Store 0407-Pentagon City-ANN-Arlington, VA 22202Position Type:Regular/Full time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
Store Manager
Assistant Store Manager Job 7 miles from Catonsville
AKIRA Store Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Store Manager
Location
Towson Town Center, Towson MD
Overview:
AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions:
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing AKIRA's 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards.
Upholding and enforcing all AKIRA policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles.
Qualifications:
Minimum 1 year of experience in store management
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time
Store Manager
Assistant Store Manager Job 10 miles from Catonsville
πͺ Store Manager - Lead, Drive, and Keep It Running Smoothly! π
Are you a natural leader who thrives in a fast-paced environment? Do you love building strong teams, streamlining operations, and making sure every day runs like a well-oiled machine? DriveWhip is on the lookout for a Store Manager with strong store operations experience to oversee daily activities, drive performance, and ensure an unbeatable customer experience!
What You'll Be Doing:
π Oversee Store Operations - Manage the day-to-day flow of the store, from front desk service to vehicle hand-offs, ensuring everything runs efficiently.
π₯ Lead the Team - Hire, train, and mentor a rockstar crew. Create a positive, high-performance culture that gets results.
π Track Performance - Monitor KPIs, set goals, and improve processes to drive store success.
π¬ Customer Experience - Ensure every customer leaves happy by delivering excellent service and resolving issues quickly.
π Fleet & Inventory Coordination - Work closely with the fleet, service, and logistics teams to manage vehicle availability and readiness.
π Compliance & Standards - Keep things above board-ensure policies, safety standards, and company procedures are followed to a T.
π‘ Problem Solving & Improvements - Jump into challenges, find smart solutions, and make the store better every day.
What We're Looking For:
β
Proven experience managing store operations in retail, rental, rideshare, automotive, or similar industries.
β
Leadership chops - You know how to motivate a team, delegate tasks, and hold people accountable.
β
Strong communication & organizational skills - You're a clear communicator who can juggle multiple priorities.
β
Customer-first mindset - You're all about delivering a great experience.
β
Tech-savvy & process-minded - You're comfortable with systems and always looking to make operations more efficient.
β
Flexible availability - Willing to work weekends, evenings, and holidays when needed.
Why You'll Love Working With Us:
π Fast-growing startup energy - No boring corporate red tape here.
π° Competitive pay + perks - We reward performance and hustle.
π Team-focused environment - You'll be supported by a crew that works hard and has fun doing it.
π Opportunity to grow - Step into leadership and help shape the future of mobility.
If you're ready to take the driver's seat in a high-impact role, apply now and help DriveWhip keep drivers on the road and operations in top gear! πππΌ
Assistant Store Manager
Assistant Store Manager Job 34 miles from Catonsville
Golden Goose is looking for a passionate and customer-focused Assistant Store Manager! The Assistant Store Manager will support the Store Manager by organizing, planning, and implementing strategy. They will ensure team objectives are met, promote and sell products through understanding customer needs, provide expert advice on the Golden Goose collection, maintain store standards, and effectively convey company projects to create an environment of retail excellence.
Responsibilities:
Provide supervisory and operational support to the General Manager, including organizing, planning, and implementing strategy
Ensure the schedule and store objectives are met by the team
Promote and sell products by identifying our customer's needs
Advise customers on the entire Golden Goose collection
Deliver outstanding customer service and build long-term relationships with customers
Maintain the store standards according to the guidelines
Guarantee proper Customer Relationship Management according to Company standard
Embody and transmit with passion the company projects through effective product knowledge
Qualifications:
Minimum 4 years of relevant experience in luxury retail
1-2 years of relevant store management experience
Leadership and excellent communication skills
Pro-active problem solver with a positive attitude and professional selling techniques
Good customer focus with strong presentation, interpersonal, and communication skills
Strong team player
Other languages a plus
Ability to work varied hours and days, including nights, weekends, and holidays as needed
Location:
Tysons Galleria
*This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at a time at the sole discretion of the Employer
Fostering uniqueness, in Golden Goose, human capital is a true asset, and Diversity & Inclusion have always been essential to our culture.
Golden Goose is an inclusive employer enabling each one to better express their authentic self, regardless of gender, sexual orientation, ethnicity, disability or age.
Retail Manager
Assistant Store Manager Job 31 miles from Catonsville
State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suiting and shirting.
Who You Are:
You possess an entrepreneurial spirit and business-ownership mentality. You view the store as your own business and continuously innovate to achieve great results.
You thrive in a high-energy, fast-paced, customer-focused environment
You have excellent interpersonal and communication skills with the desire to motivate, mentor, and influence others in your store and across the company.
You are ambitious, competitive, and passionate about selling, growing your team, and providing exceptional guest experiences.
You possess leadership skills and lead from the front, to push others and teach them to push themselves and have the desire to be challenged and grow as a leader.
You have a βno task is too small' attitude and you will be responsible for everything from handling VIP customers to cleaning the bathrooms.
You enjoy having fun and laughing often all while maintaining a competitive, hard-working environment.
What You Will Do:
Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback.
Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people.
Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture.
Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same.
Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.
We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately.
If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path.
Job Benefits:
Compensation: $18.00-$25.00(based on experience)
Comprehensive health insurance package with an employer contribution
401K available after 1 year of employment
Employee Discount
Opportunity to be a critical member at a people-centric, fast-growing company
IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.