Customer Experience Project Manager
Assistant Store Manager Job In Bellevue, WA
Title: Customer Experience Project Manager
Duration: 6-month contract to hire
Interview Process: 1 hour via Teams
Start: Mid-June
Must Have:
Bachelor's degree
5+ years of experience as a Project Manager
Experienced in large scale enterprise projects related to customer experience
Demonstrated organization, documentation, prioritization, and project management skills
Ability to work effectively and collaborate with a wide range of internal and external customers
Experience in aspects of program development, including understanding both internal and external processes necessary to market, sell, deliver, verify and track program activity
Plusses:
Masters in project management
Consultant background
Ability to assess work that's unfamiliar
Experience building tools that can pull together different work streams
Utility background
Experience building out presentations
Day-to-Day:
- Supporting this group with a customer experience business transformation as they break out to transform the organization while building a customer experience road map for multiple years out.
- Provides technical and project management functions to 3-4 separate work streams that can reach across the organization that they'll be managing deliverables and reporting on.
- Implements projects and programs while ensuring compliance of all financial procedures; assists in the development of new and revised department policy proposals to increase effectiveness of programs and services.
- The ability to manage large budgets, assess risks, road map, perform tracking exercises, and facilitate those doing the work.
- Partner with different members of the organization from Executives to Managers with the ability to present.
Experienced Service Manager for Farm Equipment Dealer
Assistant Store Manager Job In Burlington, WA
Farmers Equipment Company is a full-service agricultural and material handling equipment dealership with locations in both Lynden and Burlington, representing Case IH, TYM, Komatsu, Krone, Oxbo and more. We currently have an opening for a Service Manager to serve customers at our Burlington location.
Primary responsibilities include:
· Ensure the service department develops and efficiently and effectively processes repair orders (retail, warranty and unit prep).
· Develop, monitor and achieve the agreed-upon departmental business objectives (strategies, profit plan/budget and others) consistent with company policies, regulations and expectations.
· Ensure the effective scheduling of service work, including ongoing adjustments.
· Work with the Marketing Coordinator to develop successful marketing plan for the department in coordination with the other departments.
· Assure the service department is properly staffed through effective recruiting and onboarding of qualified personnel.
· Optimize employee performance through ongoing training, development, evaluations, recognition, rewards and corrective management practices to produce expected results.
· Make sure that the service team effectively communicates with customers in a timely way to produce positive results and resolve customer complaints and problems in a timely manner.
· Help to develop, implement and monitor ongoing actions to sustain high customer satisfaction and loyalty.
· High school diploma/GED required
· Trade or Technical School Diploma preferred
· Strong relational and customer service skills
· Analytical skills
· Solid understanding of internal combustion, hydraulic, mechanical and electrical systems
· Strong communication skills-both written and verbal
· Effective supervisory skills
· Ability to effectively manage and resolve conflicts and complaints both internally and externally
· MS Office WORD - Intermediate, EXCEL - Intermediate
· 3-5 years of directly applicable experience preferred
· Strong detail orientation
· Ability to successfully operate applicable business systems
· Exceptional dependability with the flexibility to work hours necessary to meet seasonal business needs and periodic on-call requests
Compensation details: 36-40 Hourly Wage
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Store Leadership Opportunities
Assistant Store Manager Job In Seattle, WA
What does a Leader at Crate and Barrel look like?
Your strategic thinking, passion for retail and home design, and your ability to connect with people will help you to excel in a leadership role at Crate and Barrel. As a leader in our stores, you inspire and empower associates to achieve their personal and professional goals. You also create an environment where associates want to provide an exceptional store experience for all of our customers. You coach and mentor associates to develop their talents, think big, and strive toward career advancement opportunities. Your commitment to high achievement and driving results is contagious to others and motivates them to do the same.
What you'll bring:
Retail experience with a strong passion for leading teams.
Proven success in developing skills and future leaders.
Excellent communication skills and interpersonal skills.
Outstanding organizational and time management skills.
A commitment to driving and achieving results in a fast-paced environment.
Your sense of personal style with a discerning eye and passion for design and home furnishings.
Availability to work days, evenings and weekends, including Saturday and Sunday in some weeks
What you'll do:
Leadership
Directly or indirectly lead teams of associates at a variety of levels, depending on position, in setting and maintaining sales, customer service and/or visual merchandising goals and standards for all associates.
Encourage and foster collaboration, cooperation, and co-ownership across all business channels.
Building a high energy culture of fun and engagement focused on service and results.
Ensure the execution and standards of the store vision and mission.
Job Knowledge
Establish priorities and set direction for associates in conjunction with other store leaders.
Ensure full understanding and awareness of all store communications including product information, current advertising, promotions and other marketing initiatives.
Results Oriented
Achieve established goals, identify and analyze problems, and offer solutions that produce positive results.
Help to manage controllable costs, profit and loss, and maintain fiscal responsibility for the store.
Communication/Teamwork
Communicate with associates and other leaders on a regular basis.
Provide associate and customer feedback to associates and other store leaders.
Leadership Positions in Our Stores:
Assistant Store Leader, Operations
Keeping the stockroom of our stores neat, organized, and helpful to our associates is the primary responsibility of the Assistant Store Leader, Operations. As a leader of providing our customers with the right products at the right time, you will help to drive productivity and efficiency in our stores.
Assistant Store Leader, Visual
Being an Assistant Store Leader, Visual will bring you to the forefront of executing on Crate's high visual standards. As the leader of maintaining the store's beauty and welcoming presence for customers, your passion for design and merchandising will serve you well.
Minimum Starting Rate: $28.00 Hourly
Up to: $35.00 Hourly
Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
Commercial Operations Manager
Assistant Store Manager Job In Seattle, WA
Commercial Operations Manager - Direct Hire, Full-Time Employee
Seattle, WA or Portland, OR - hybrid schedule with travel
Benefits:
Comprehensive Medical, Dental, and Vision Insurance
Health Reimbursement Arrangement (HRA)
LIFE/ ACCIDENTAL DEATH AND DISMEMBERMENT INSURANCE
SHORT-TERM & LONG-TERM DISABILITY INSURANCE
401(k) RETIREMENT PLAN with up to 4% match
Generous PTO plan & Paid Holidays
EMPLOYEE OWNERSHIP
EDUCATIONAL ASSISTANCE AND PROFESSIONAL DEVELOPMENT
AND MORE!
POSITION SUMMARY
The Commercial Operations Manager is responsible for planning, directing, and coordinating the operations of the Commercial Project Team. They will improve on the performance, productivity, efficiency, and profitability of each department's operations. The Commercial Operations Manager will liaison with other team members throughout the company and work in conjunction with the Executive Team to optimize results.
RESPONSIBILITIES:
Project Team Management
Departmental Coordination
Process Development & Standardization
Contracts & Financials
Quality Assurance
REQUIREMENTS
Track record of proven leadership abilities in operations in construction, solar or electrical contracting
This position requires risk analysis, critical thinking, and the ability to provide solutions to the benefit of the company and project teams
Excellent verbal and written communication skills
Excellent organizational and time management skills
Operationally focused; and detailed oriented
Excellent people skills, able to manage, motivate, and discipline if necessary
Proficient with MS Excel, MS Word, Google Suite and Project Management tools
Familiarity with CRM systems - Salesforce
Must possess a strong work ethic and be able to lead by example
Operations Manager - Automotive
Assistant Store Manager Job In Seattle, WA
About Us:
We are an independent European auto repair shop established in Seattle in 1994. Our long-standing reputation and customer service has made us one of Seattle's trusted names in European auto repair. As we continue to grow, we're looking for an experienced, hands-on operations manager to help lead our team and ensure an exceptional customer and employee experience.
Position Overview:
The Operations Manager will oversee the daily operations of our busy auto repair facility. You'll be responsible for managing workflow, advising customers on repairs, creating repair estimates, coordinating with technicians, maintaining efficiency, ensuring a top-notch customer experience, and contributing to the overall growth and success of the shop.
Key Responsibilities:
Oversee daily shop operations, ensuring jobs move efficiently from check-in to completion
Supervise and support service advisors and technicians, ensuring communication is clear and productive
Implement and maintain processes that maximize productivity and customer satisfaction
Assist with scheduling, parts procurement, customer service, creation of repair estimates and workflow management
Handle escalated customer concerns professionally and proactively
Logistical planning
Production planning
Ideal Candidate:
Previous experience managing operations (bonus points if you have an automotive background)
Strong leadership and organizational skills
Exceptional communication and problem-solving abilities
Customer-focused with a commitment to providing a 5-star experience
Computer literate, ability to type 65+wpm and able to quickly learn and use different software programs
Ability to effectively prioritize tasks for yourself and others
Ability to make decisions with a business mindset carefully considering costs and liabilities
Knowledge of European automotive brands and service standards is a plus
Available Monday - Friday open to close (7:30am - 7:30pm) up to 60 hours/week with weekends off.
Last but not least passionate about cars!
Why Join Us?
Competitive salary - depends on experience
Health and dental insurance
Paid Time Off
Paid Holidays
Annual retirement account contribution
Employee discounts - save on parts and auto repairs
Everyday brings new challenges, you will be engaged with problem solving and critical thinking. Enjoy intellectually stimulating work, it's never a boring day at the shop!
Willing to train highly motivated individuals that are looking for an opportunity to grow into a position of business leadership and management.
Assistant Store Manager - Sally Beauty - Tacoma, WA - 01648
Assistant Store Manager Job In Tacoma, WA
Sally Beauty Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Your role at Sally Beauty:
Provides supervision and supports the direction & planning of associates' daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized
such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments & projects.
Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Requirements
High School Diploma or equivalent
Must 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
We are proud to offer a competitive benefits package for our full-time associates that includes medical insurance with pharmacy benefits, dental & vision insurance, as well as a 401k retirement plan. Associates receive six (6) paid Holidays, three (3) to four (4) Floating Holidays , and anywhere from eighty (80) hours to one-hundred and sixty (160) hours of vacation time each year. The number of Floating Holidays and vacation accrual are dependent on years of service. We offer life and disability insurance, associate advocacy benefits, and a host of voluntary benefits from accident insurance to identity theft protection to pet insurance.
Compensation range: $16.66 to $18.50 per hour, depending on experience.
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
District Manager
Assistant Store Manager Job In Seattle, WA
COMPANY
Joe & the Juice is a fast-growing freshly made juice, coffee, and sandwich concept. JOE was founded in Copenhagen in 2002 and has grown to +370 stores across 17 countries with more than 4,000 employees worldwide. The brand offers a healthy, convenient, and ambient experience when entering our universe and our concept extends beyond just the products themselves, but about the people behind them. We have an ambitious plan to grow our business to 1,000 stores by 2028 and we are looking for the right talent to join our exciting journey ahead!
We are a people business, and our goal is to become the first truly global people-centric food & beverage company. To achieve this, we strive to continuously develop a unique culture based on our virtues as the backbone of our company's success, Positive Attitude, Inclusion, Social Ties, and Growth. By simultaneously focusing on having a high degree of Employee Engagement, we rely on our employees to adhere to and promote our virtues, leading to a high employee belonging. If you can relate to this, maybe you will join our family?
JOB SUMMARY - What it's all about
Position title: District Manager
Reports to: Market Manager
Job Location: Seattle
JOB SUMMARY
As a District Manager, you are responsible for your district's daily operations and development, ensuring the highest performance possible in all operational areas through effective sparring with your Operational Manager and by leading the Store Managers reporting to you. You are responsible for ensuring all stores adhere to market-specific legal requirements, company policies, and compliance structures. You are expected to have a full financial and operational holistic overview of your district by developing and leading your employees with a commercial mindset, resulting in an inclusive culture with highly engaged employees.
Your overall success in this position depends on the degree to which you can lead and develop highly engaged employees, where all operational conceptual in-store requirements are followed to deliver best-in-class guest experiences, turning regular customers into beloved returning guests. Ultimately, you are accountable for meeting the cost budget and reaching the district's sales targets and profits.
KEY RESPONSIBILITIES
Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of managers, as well as future talent pipeline. Responsible for performance management, and employee terminations in alignment and coordination with HR.
Employee Engagement: Develop and inspire your Store Managers through 1-1 development plans, employee engagement actions, in-store training, and team meeting facilitation.
Talent Acquisition: Ensure an optimal talent pipeline across all stores in your district by proactively using the Team Performance Overview. Always have the next talent ready as the number of stores expands.
Operational Requirements: Maintain a safe, compliant, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and local standards are maintained per guidelines. Overall accountability of all stores is compliant with the preventative maintenance program, including facility, equipment, and grounds maintenance.
Shift Planning and Structures: Ensure optimal store shift plans across all stores, considering seasonality, local events, and other circumstances impacting the store traffic and ensuring an ideal workflow by company standards, as well as store budget. Support Store Managers in effectively managing employee absence and ensuring working time follows contractual obligations, union agreements, and legal requirements.
Stock Handling: Follow up on the Store Manager's stock handling, counting, and ordering to ensure optimal inventory. Hereby, the cost of goods sold does not exceed the specified monthly target.
Performance Management: Accountable for building sales and optimizing store profit through your store managers to achieve company-defined KPIs (conduct store performance reviews)
KEY QUALIFICATIONS
Must have at least 3-5 years operational experience.
Must have multi-unit management experience in fast/casual restaurant company with successful track record.
In depth knowledge of cost control & inventory management.
Skilled in handling customer feedback and implementing service improvements.
Skilled at implementing employee retention initiatives.
Proven track record of success in executing strategies that drive profitability and customer satisfaction
Strong leadership, communication, and problem-solving skills
Excellent culinary knowledge and experience in menu development and pricing
Proficient in Microsoft Office Suite, point-of-sale systems, and food safety regulations
Knowledge of restaurant operations and best practices
THE BENEFITS
Medical/dental/vision coverage
Commuter reimbursement account through AMERIFLEX
401k plan for retirement savings
Employee perk program to save on travel, entertainment, and more.
Employee meal plan
Free coffee - duh'
New parent leave
An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
A collaborative team of people who live our core values and have your back
A clear career path with opportunities for development, both personally and professionally
THE PROCESS
Submission of Application - Resume Review - Initial Screening - Interviews - Offer - Onboarding
Hospitality Manager
Assistant Store Manager Job In Seattle, WA
Responsible for Leading a team of 2-4 people in the legal floors of a law firm.
This team will focus on legal conference rooms, hotel spaces, and kitchens on 5 legal floors.
Provides consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of conference and function services.
Sets up and breaks down conference rooms according to event orders as well as maintains cleanliness standards for kitchens, equipment, and meeting rooms.
Disassembles conference rooms at appropriate break down times.
Office maintenance, including, but not limited to trash removal, cleaning, ordering and restocking kitchens, pantries, supplies, etc.
This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing, and handling incoming and outgoing mail.
This position reports directly to the Site Manager or Assistant Site Manager, depending on site personnel configuration.
Regional Sales Leader - Pacific Northwest
Assistant Store Manager Job In Seattle, WA
Why Join?
Our client is a leading manufacturer and distributor of medical devices with a focus on anesthesia, respiratory, and urology products. Every year they acquire, license, and launch several new innovative products to market. They sell to over 105 countries, have operations in 12 countries, and manufacture overseas in-house. The Regional Sales Leader is a unique position requiring strong clinical and sales skills to drive revenue growth both directly and alongside distributors. This position requires the capability to represent multiple products to multiple call points and deftly navigate the sales process in both Acute Care and Subacute facilities. Depending on the geographic area, overnight travel may be required. This is an amazing opportunity to join an organization with outstanding leadership and which prides itself on its high levels of quality, service, and value for its customers. There has never been a better time to join, and to be a part of their rapid growth as the U.S. subsidiary builds for the future!
What you get to do in this role:
Responsible for all sales functions for a designated territory, including generating and protecting sales revenue across multiple product lines, selling clinically, meeting quarterly and annual sales quotas, and other duties as requested to help drive increased sales
No less than three hospital calls a day, five days a week with most meetings the result of setting appointments, augmented with “cold calls”.
Multiple call points per hospital are required to maximize time in front of customers. Office days are by advance permission from your supervisor only
Train distributor partners and customers on product function
Maintain sales reports
Attend trade shows
Skills and experiences that we seek:
Bachelor's degree
Minimum of 3 years of successful medical device sales experience
History of exceeding sales quotas
High level of organization, attention to detail, and time management
Ability to learn new concepts, products, and technology
Strong communication skills, including the ability to collaborate, influence, and communicate at all levels
Demonstrated positive energy and ability to manage multiple personalities
Exceptional work-ethic
Sales Lead
Assistant Store Manager Job In Seattle, WA
Want someone who understands technology-has sold IT services and products to
Mfg or Auto
companies, looking for candidates who have had longevity (5 plus years in a sales role)
Job Description:
• Understand our client's industry and their business in Manufacturing sector.
• Prospect and bring together the Sales ecosystem to structure innovation-led partnerships with new clients.
• Bring positive and scaled impact to our client's business through the Company's portfolio of services and solution.
• Create new business opportunities for Manufacturing vertical, including new logo acquisitions and growing select existing relationships.
• Generate demand for Company's portfolio of solutions and services in Manufacturing industry group.
• Establish cross functional CXO relationships and generate overall market momentum in the identified pursuit portfolio.
• Engage with ecosystem to proactively shape large deals for the target segment.
• Achieve TCV growth targets, originate deals, acquire new logos through proactive-demand generation, consultative selling and thought leadership to our prospects throughout their buying journey.
Qualifications:
Min 12-15 years of overall selling experience with majority experience in Manufacturing vertical is preferred (current or past)
Preferably should have worked in a leading IT services/consulting firm with experience in collaborating across global teams.
Good to have experience in ALM/PLM, MES and selling to Auto space.
Direct industry experience of working in Manufacturing companies is desirable
Sports Minded Sales Lead
Assistant Store Manager Job In Kirkland, WA
As an Sports Minded Sales Lead, you will be the face of our clients' brands, engaging directly with our client & marketing team in the office as well as the sales team & customers in retail locations. The primary responsibility will be to provide exceptional service, promote products, and drive sales through effective face-to-face marketing campaigns; then move into more leadership aspects as we go.
*This is an onsite position in Redmond, WA*
Responsibilities:
Engage with customers, promoting and creating accounts, assist existing customers.
Teach a positive customer experience by answering questions and providing product information.
Develop the team's understanding of products, staying updated on new features.
Collaborate with the team to meet targets and drive overall team success.
Self-motivated with a focus on achieving sales goals.
Participate in training to enhance sales and management skills.
Requirements:
Must be legally authorized to work and drive in the United States.
Strong interpersonal and communication skills, with the ability to engage and connect with customers.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Willingness to learn and adapt to new marketing techniques and industry trends.
At least 3 years of experience working in similar fields
What We Offer:
Comprehensive training program
Mentorship from experienced professionals
Opportunities for career advancement
Competitive compensation package, including base salary and performance-based bonuses.
Fun and supportive work environment
Paid travel opportunities
General Manager
Assistant Store Manager Job In Seattle, WA
Become the general manager of one of Seattle, Washington's top moving companies. In the moving and relocation sector, this crucial position blends strategic oversight with practical leadership. The role, which is centrally located in Seattle, presents a special chance to promote expansion and operational excellence.
Responsibilities:
Oversee and direct every facet of relocation and moving activities in the Seattle region.
Create and carry out strategic plans to improve customer satisfaction and operational effectiveness.
Oversee P&L management, financial reporting, and budgeting.
Assure adherence to all federal, state, and municipal laws pertaining to transportation and relocation.
Hire, develop, and guide employees to create a productive team.
Build and preserve connections with important stakeholders and clients.
Keep an eye on market developments to spot chances for company expansion.
Use marketing techniques to advertise services and draw in new customers.
Oversee logistics and inventories to guarantee prompt and secure product delivery.
Respond quickly to consumer concerns and grievances.
Work together with other divisions to optimize processes.
Create and provide performance reports to high management on a regular basis.
Experience Required:
Shown expertise working as a general manager in the moving or relocation sector.
Strong team management and leadership abilities.
PassGroupCareers.com/careers
Outstanding budgeting skills and financial knowledge.
Thorough familiarity with best practices and relocation rules.
Outstanding interpersonal and communication skills.
The capacity to evaluate market data and put strategies into action.
Interested? Reach out to Alchemy Global Talent Solutions today.
General Manager
Assistant Store Manager Job In Seattle, WA
SiteTalent is hiring a General Manager on behalf of our client, who is a window and doors manufacturer based in Seattle, Washington. This position is responsible for the sales and manufacturing operations of the company. In addition, this position is responsible for identifying and executing initiatives assigned by the board of directors, ensuring the long-term viability of the business, including, but not limited to, strategic planning, capital projects, staffing of key management positions, and product development. If you are an experienced General Manager looking for a change with lots of growth potential, apply to this role today!
Responsibilities:
Leads the work of functional areas through subordinate sales consultants and shop/manufacturing staff.
Responsible for resource allocation, including budget and personnel.
Makes strategic decisions based on company goals and objectives.
Develops guidelines, processes, and procedures for functional area(s).
Involved in developing the overall direction and strategic planning for operations.
Negotiates, reviews and recommends approval of supply contracts for key vendors.
Provides overall direction and leadership to the sales and manufacturing operations of the company ensuring that strategic objectives are met.
Monitors plant operating requirements and efficiencies to ensure optimum utilization.
Involved in preparing and presenting budgets to board of directors and develops operational strategies to meet budget objectives.
Oversees all major projects including approval of equipment selection, design and spending.
Involved in preparing and presenting budgets to board of directors and develops operational strategies to meet budget objectives.
Full P and L oversight and execution.
Oversees the sales and marketing organization and provides direction in determining and meeting customer and marketing needs.
May negotiate with Federal, State and local government agencies regarding tax incentives, environmental and land issues.
Monitors company safety and environmental compliance with requirements established by OSHA, MSHA and EPA.
All other tasks and/or responsibilities as assigned.
Qualifications:
Bachelor's degree is an asset
8-10 years related experience and/or training; or equivalent combination of education and experience.
Building Materials, Project Management, Operations, Construction Experience Required.
Window + Doors experience is a significant asset!
Ability to write complex reports, business correspondence and procedure manuals.
Ability to effectively present information management, boards of directors, and public groups.
Ability to apply concepts of basic algebra and geometry.
What We Can Offer You:
Salary range: 100,000 - $120,000 USD + Bonus incentive Platform ($50,000 first year prorated) + equity share (flexible based on experience)
Comprehensive benefits package transitioning to match industry standards
How to Apply: Through this posting or email your resume to *******************
About SiteTalent: We are a specialized growth and talent partner for the industrial sector. From talent strategy to help attract and retain the best talent for your growing organization, through a full suite of employer branding, candidate experience, and talent acquisition services, we help shape the companies that shape our world.
Please note: Due to the high volume of applications, we will only contact candidates who are fully qualified for this role. If we do not contact you, please feel free to apply to other roles now or in the future.
General Manager
Assistant Store Manager Job In Seattle, WA
DeLille Cellars, established in 1992, is the oldest operating winery in Woodinville, Washington. Renowned for pioneering Bordeaux-style blends from Washington State, the winery has built a legacy of excellence, earning over 800 individual 90+ ratings from leading wine publications. DeLille is consistently recognized by top critics and influencers as one of Washington's premier wine producers and sources its grapes from the state's most esteemed vineyards. Guided by its founding philosophy of ‘always seeking,' DeLille Cellars remains dedicated to the relentless pursuit of exceptional quality.
About This Role
The General Manager (GM) will lead the team at our new location at University Village in Seattle. The GM is responsible for overseeing the daily operations of all front of house departments, ensuring excellence in guest experience, staff performance, and operational execution. The GM works closely with the Executive Chef, culinary team, and FOH operations to uphold DeLille Cellars' hospitality and service standards. The General Manager will report to the Restaurant Operations Manager.
What You'll Do
Leadership and Culture:
Demonstrate positive leadership that empowers and inspires team members to meet and exceed performance standards
Develop training plans and set clear expectations for management team members
Foster a safe, respectful, and collaborative work environment for all departments
Provide timely and constructive feedback, coaching, and performance evaluations
Lead by example in professionalism, dress code adherence, and commitment to excellence
Team Management:
Assist in hiring, onboarding, training, scheduling, supervising, and developing FOH and BOH staff
Promote a culture of accountability, teamwork, and hospitality
Ensure proper coverage of all shifts, maintaining a balance of labor efficiency and service standards
Support disciplinary action and conflict resolution with professionalism and fairness
Follow all state and federal laws relating to labor practices
Operational Oversight:
Maintain day-to-day operations across all restaurant areas, ensuring seamless execution of service
Communicate and coordinate effectively with Executive Chef and Sous Chef regarding menu updates, prep, and events
Monitor all health, safety, and sanitation procedures to ensure compliance with county and state regulations
Oversee maintenance and proper use of equipment and facilities
Guest Experience and Service:
Uphold service standards and ensure consistency in quality, presentation, and hospitality
Address guest concerns promptly and professionally, ensuring positive resolution
Ensure staff is well-versed in all offerings including menus, wine, events, and special experiences
Financial and Inventory Management:
Monitor food, beverage, and labor costs, identifying areas for improvement and efficiency
Maintain an acceptable labor cost percentage in accordance with budget and sales projections
Assist with inventory management, ordering, and vendor relationships
Work with ownership and culinary leadership to contribute to the financial success of the operation
Events and Communication:
Support the planning and execution of private events, wine club functions, and seasonal activations
Ensure timely and thorough follow-up on administrative tasks, correspondence, and interdepartmental communication
About You
You are a proactive, people-first leader who builds high-performing teams and fosters a positive, guest-centric culture.
You balance strategic thinking with hands-on execution, seamlessly managing daily operations while driving long-term goals.
You communicate with clarity and purpose, ensuring alignment across front and back of house, and with executive leadership.
You thrive in fast-paced environments, making sound decisions under pressure and always finding ways to elevate the guest experience.
Qualifications
Strong interpersonal and problem-solving skills
Strong understanding of both front and back-of-house operations
Food Handler's Permit and MAST permit required (or ability to obtain)
Enjoys working collaboratively and being part of a team
Physical Requirements
Must be able to stand and/or walk for extended periods of time
Frequent lifting and carrying of up to 10 pounds.
Occasional lifting and carrying of up to 50 pounds.
Must be able to work at computer or desk area for extended periods of time.
Must be able to use a computer and see color.
Must be available to work all days including weekends, evenings and holidays as required
Pay Range Details
The pay range for incoming hires into this position is $90,000 - 100,000. Within this range, actual individual starting pay is determined by a variety of factors, including a candidate's experience, job-related skills, and relevant training.
DeLille Cellars strives to create a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
General Manager
Assistant Store Manager Job In North Bend, WA
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3+ years of retail store manager experience
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills
Benefits at Gap
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $58,600 - $85,000 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Sales Supervisor, Seattle
Assistant Store Manager Job In Seattle, WA
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. This opportunity is based in our University Village store, opening in April!
Responsibilities:
SALES LEADERSHIP:
Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager
Strives for sales excellence and results
Ensures selling standards are met
Works with customers and models excellent customer service and clienteling skills
Maximizes sales through strong floor supervision
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills and customer service and operations
Provides information and feedback for Sales Associates
Team sells with Sales Associates to contribute to the development of the selling team
OPERATIONAL EXCELLENCE:
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Helps execute floor-set and promotional directives
Works as a member of the team to insure all store standards are met
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
PHYSICAL DEMANDS:
Ability to operate computer/cash register
Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
WORK ENVIRONMENT:
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
Requirements:
1- 2 years retail Store Management position/ experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills (Spanish speaking is a plus)
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
The base hourly range for this role is between $21.00 and $24.00. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a commission program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.
General Manager
Assistant Store Manager Job In Auburn, WA
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3-5 years of retail store manager experience
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills
Benefits at Banana Republic
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Budget: $75,500 - $85,500 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Store Manager | Nordstrom Bellevue Square
Assistant Store Manager Job In Bellevue, WA
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman Nordstrom Bellevue Square Store Manager will be accountable for the following key deliverables
:
Responsibiliti
es Achieve and/or Exceed Sales Pl
an Create and execute strategic initiatives to deliver the planned annual sales goal
s.Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer servic
e.Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimu
m.Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the marke
t.Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goal
s.Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvemen
t.
Clientele/Service Managem
ent Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the clie
nt.Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goa
ls.Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectatio
ns.Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactio
ns.Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professiona
ls.Operati
ons Deliver controllable expenses on and/or under expense budge
ts.Ensure all company policies and procedures are communicated appropriately and followed by all store associat
es.Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standar
ds.Maintain proper care standards for the product to ensure quality saleable conditi
on.Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable la
ws.Embrace technology to enhance customer experience and create expectation with associates to utili
ze.Ensure all security procedures are communicated appropriately and followed by all store associat
es.
Talent Training and Develop
ment Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman br
and.Develop and motivate staff through clear communication, goal setting and reg
ularcoaching opportunit
ies.Lead succession planning by training and developing store management t
eam.Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary act
ion.Identify training needs and develop growth potential of each staff mem
ber.
Qualifica
tions Searching for an entrepreneurial minded business ope
rator Positive leader with strong sales backg
round Ability to speak multiple lang
uages Well networked into the High Net Worth individual, and the local philanthropy s
cene.Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service cu
lture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not req
uired Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve
goals Ability to manage multiple tasks in a fast-paced enviro
nment Proven ability to manage high volume and inventory with an emphasis on driving re
sults Strong community rela
tions Fine Jewelry and or Fine Watch experience preferred, but not req
uired Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations,
etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holi
days.
Estimated Salary Range: $95,000-$115,000
/annual
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, a
nd more.
Floor Supervisor
Assistant Store Manager Job In Bellevue, WA
At MANGO we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.
We are currently recruiting for a Full Time Floor Supervisor for our upcoming MANGO store in Bellevue, Washington located at Bellevue Square.
What would your day to day look like?
Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. To support the work of the Visual Merchandiser and display the product in a commercial and aesthetic manner in accordance with company standards, in order to maximize sales.
Key Responsibilities
To ensure and provide an excellent level of customer service in the store
To ensure the team possesses good product knowledge and is aware of the key performance indicators
To be familiar with and offer services according to the needs of customers in order to maximize sales
To organize and distribute tasks and positions to each member of the team
To ensure that sales targets are implemented, achieved and exceeded in store
To maintain the image of the store in order to make it attractive and commercial
To know and apply the visual merchandising standards of the brand and of the season.
To participate in updating the Merchandising and Rotation schedules
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
Requirements
Prior experience in retail sales is preferred
Must be a sales-driven, goal-oriented individual
Passion for customer service, styling, and product
Flexible availability, including weekends and holidays
Must have a positive, high-energy, friendly, outgoing, and engaging personality.
Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.
Strong time management and communication skills
Ability to manage multiple and competing work priorities, demands, and changes
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
Store Manager
Assistant Store Manager Job In Everett, WA
The Store Manager leads the team to ensure an excellent experience for both customers and crew members. With a strong understanding of retail operations, the manager is pivotal in establishing the store as the top local seller of boat parts. The mission is to serve customers who need products for their boating projects and ensure their satisfaction, fostering loyalty. West Marine is committed to being a Drug-Free Workplace and an Equal Opportunity Employer.
Supervisory Responsibilities:
• Recruit, interview, hire, and train new staff.
• Conduct performance evaluations.
• Organize and manage staff schedules.
• Handle corrective actions and terminations.
• Oversee all store operations.
Duties/Responsibilities:
• Manage sales, expenses, payroll, and shrinkage to meet financial goals.
• Utilize the Monthly Staffing Guide for optimal scheduling.
• Create weekly Crew Member schedules three weeks in advance.
• Implement programs that drive sales and enhance customer engagement.
• Develop strategies to boost customer count and loyalty.
• Collaborate with Pro Market Team Managers to grow the wholesale business.
• Oversee ordering processes and profit/loss management.
• Ensure timely execution of company communications.
• Maintain high customer satisfaction through exemplary service.
• Coach staff on product knowledge and sales techniques.
• Set and monitor performance goals.
• Enforce operational and personnel policies.
• Ensure accurate payroll processing and compliance with asset protection standards.
• Uphold legal requirements and represent the brand's values.
• Stay updated through training programs.
• Maintain flexibility in scheduling including nights, weekends and some holidays.
• Ensure timely completion of Omni orders.
• Act as "Manager on Duty" and perform additional duties as needed and/or assigned.
Required Skills/Abilities:
• Strong verbal and written communication skills.
• Excellent interpersonal and customer service abilities.
• Effective time management and organizational skills.
• Strong analytical and problem-solving capabilities.
• Ability to prioritize and delegate tasks.
• Proficiency in Microsoft Office Suite or similar software.
• Detail-oriented with the ability to multitask under pressure.
• Strong leadership and management skills.
• Budget development and maintenance experience.
• Thorough understanding of company policies and practices.
• Flexibility for evening, weekend, and holiday shifts.
• Preferred knowledge of industry and products.
Education and Experience:
• Business, Business Administration, or a related field Degree preferred, or equivalent work experience.
• Two years of retail management experience preferred.
Physical Requirements:
• Continuous standing and walking throughout the retail space.
• Ability to wear and communicate through a headset continuously.
• Frequent climbing, bending, stooping, and twisting.
• Occasionally operate equipment, including forklifts.
• Must be able to lift up to 50 pounds to shoulder height unassisted frequently.
Other Requirements:
• Must be at least 18 years old.
• Willing to submit to a criminal background check.