Full-Time Assistant Store Manager (New Store)
Assistant Store Manager Job 47 miles from Salisbury
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
**Position Type:** Full-Time
**Average Hours:** 38 hours per week
**Starting Wage:** $26.00 per hour
**Wage Increase:** Year 2 - $27.00 per hour
**Duties and Responsibilities:**
Must be able to perform duties with or without reasonable accommodation
- Assists the direct leader with developing and implementing action plans to improve operating results
- Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
- Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
- Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
- Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position
- Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
- Participates in the interviewing process for store personnel
- Communicates information including weekly information, major team milestones, developments, and concerns
- Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
- Ensures an appropriate resolution of operational customer concerns in their direct leader's absence
- Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
- Maintains store cleanliness standards and proper store signage at all times
- Assists the direct leader with maintaining proper stock levels through appropriate product ordering
- Merchandises product neatly to maximize sales
- Ensures the quality and freshness of products for sale and accuracy of product signage
- Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
- Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
- Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
- Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
- Other duties as assigned
**Physical Demands:**
- Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
- Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
- Must be able to perform duties with or without reasonable accommodations
**Job Qualifications:**
- You must be 18 years of age or older to be employed for this role at ALDI
- Ability to work both independently and within a team environment
- Ability to provide and lead others to provide prompt and courteous customer service
- Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
- Ability to interpret and apply company policies and procedures
- Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
- Ability to evaluate and drive performance of self and others
- Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
- Ability to operate a cash register efficiently and accurately
- Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
- Excellent verbal and written communication skills
- Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
- Meets any state and local requirements for handling and selling alcoholic beverages
**Education and Experience:**
- High School Diploma or equivalent preferred
- A minimum of 3 years of progressive experience in a retail environment
- A combination of education and experience providing equivalent knowledge
- Prior management experience preferred
ALDI offers **competitive wages and benefits,** including:
+ 401(k) Plan
+ Company 401(k) Matching Contributions
+ Employee Assistance Program (EAP)
+ PerkSpot National Discount Program
In addition, **eligible employees** are offered:
+ Medical, Prescription, Dental & Vision Insurance
+ Generous Vacation Time & 7 Paid Holidays
+ Up to 6 Weeks Paid Parental Leave at 100% of pay
+ Up to 2 Weeks Paid Caregiver Leave at 100% of pay
+ Short and Long-Term Disability Insurance
+ Life, Dependent Life and AD&D Insurance
+ Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer (*********************************
_ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law._
Customer Experience Manager
Assistant Store Manager Job In Salisbury, MD
The Customer Experience Manager is responsible for delivering exceptional customer service, supporting clients through both inbound and outbound calls, and meticulously recording project details while preparing orders for the production team. Guides customers to sales representatives when necessary and conducts follow-up calls on ongoing marketing initiatives. Manages lead tracking and distribution among sales team members.
Responsible for overseeing and directing daily operations to ensure that center team members are equipped with the necessary tools and resources to effectively fulfill their roles. Manages scheduling, work progress, inventory maintenance, and cultivates professional relationships with vendors. Additionally, responsible for preparing and following up on estimates, orders, and customer inquiries via the Point of Sale (POS) system. Additionally, handles general administrative responsibilities.
Compensation:
$40,000 - $60,000 yearly
Responsibilities:
ESSENTIAL DUTIES and RESPONSIBILITIES
Provides telephone support and service for clients
Conducts calls to engage with clients regarding marketing campaigns
Accurately enters client’s project/order into the system
Tracks and assigns lead to sales team members
Maintains and updates customer database, orders, projects, and contact information
Manages lead sources including internal sources and external programs; surveys, marketing campaigns, websites, social media
Creates informative social media messages, manages posts, updates, and engagement on relevant sites
Works independently while serving as a support to the team
Provides general administrative support for the Center
Manages multiple projects and deadlines
Proficiently utilize Microsoft Office Suite
Run reports, interpret and communicate data
Oversee daily production from initial sale throughout the process to completion
Provide project management guidance and direction
Proficiently schedule, utilize calendar(s), workflow, POS
Create, distribute, communicate scheduling needs, manage the workflow
Identify challenges, create workable solutions
Communicate effectively and professionally with clients, customers, and team members on a daily basis
Create and assist with estimates, orders, and inquiries
Develop best practices for all areas
Work with teams, listen to suggestions, and implement when appropriate to improve areas in need
Create and maintain a professional atmosphere, protect confidentiality
Responsible for employee morale, creating and encouraging a great place-to-work atmosphere
Serves as an ambassador of the Company
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty with precision and professionalism. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
3-5 years of business-to-business sales support and/or customer service experience
Proficient in MS Office Suite
Knowledge of sign industry substrates, media, products
Excellent time management, project management for multiple projects, deadlines, and orders
SUPERVISORY RESPONSIBILITIES
Responsible for the overall direction, coordination, and daily operations of the company and personnel.
Carries out leadership responsibilities in accordance with company policies, procedures, safety, and applicable laws.
Responsibilities include supervising; planning; workflow; directing work; assessing performance and performance needs; addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
Knowledge and previous experience serving in a leadership position in a production, sales, and manufacturing, print facility.
Excellent verbal and written communication skills.
Ability to project manage, and direct the work of others toward the achievement of goals.
Prior experience as a Manager in a print or production environment preferred.
Associate degree or equivalent from a two-year college or technical school; or five or more years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, communicate, and comprehend simple and complex instructions, orders, and abstract requests in verbal and written format.
Ability to professionally write and verbally communicate, effectively present information one-on-one, to a small group, with customers, coworkers, and supervisors.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide using whole numbers and common fractions and percentages.
Ability to compute rate, and percent and review and understand numbers, estimates, P.O.s, receivables, and other data as it pertains to record-keeping, collections, and the profitability of the company.
REASONING ABILITY
Ability to apply common sense understanding to provide written and oral instructions.
Ability to review situations with multiple variables, identify facts, and solve problems.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand, sit, walk, use hands, fingers, and wrists including writing, and do daily work on computers and other equipment; reach with hands and arms; talk and hear. The employee is regularly required to sit, kneel, and/or crouch. The employee must regularly lift/move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly exposed to mechanical parts, fumes, toxic chemicals, fluorescent lighting, and a controlled HVAC climate. The noise level in the work environment is usually moderate to loud. Some independent travel may be required.
About Company
At Signs by Tomorrow, we are pioneers in the signage industry, transforming ideas into impactful visual solutions. With a legacy of excellence spanning over a decade, we take pride in our commitment to innovation, quality, and customer satisfaction. Our team is a diverse and talented group of professionals who collaborate to deliver cutting-edge designs that leave a lasting impression.
Signs by Tomorrow, Salisbury is a leader in sign production and installation for the Delmarva Peninsula. We offer full-color printing, vehicle graphics, business signs of all types, and much more! We are a close-knit team working in a family-oriented environment.
District Manager
Assistant Store Manager Job 37 miles from Salisbury
- District Manager
Job Type/ FLSA Classification: Full-time, Exempt
Reports to: President/CEO
Date : May 2025
The District Manager is a strategic operational leader responsible for overseeing internal processes, customer service execution, and field technician scheduling across the North District. This role ensures daily operations align with company standards while driving efficiency, accountability, and exceptional service delivery. Recognizing that a team's strength comes from its leader, the District Manager inspires and empowers team members to achieve their best. This role drives sales goals, fosters talent development, motivates employees, and champions an outstanding customer experience. Together, we are committed to consistently delivering excellent service to both customers and employees.
Leading both office and field teams-including Customer Service Representatives (CSRs) and technicians-the District Manager is accountable for delivering high-quality service, optimizing technician scheduling, and supporting overall business growth. This role requires strong leadership, effective cross-functional collaboration, and a hands-on approach to resolving challenges and driving continuous improvement. A background in construction or home improvement, with experience managing installation workflows and technician coordination, is highly preferred.
Candidate Profile:
The ideal candidate is an experienced, service-oriented professional who has demonstrated success managing both administrative and field teams in a fast-paced, multi-location environment. They possess strong leadership skills with a focus on developing talent, fostering accountability, and driving results. This person is highly organized and detail-oriented, able to leverage data and performance metrics to improve operational efficiency and customer satisfaction. Experience in construction, home improvement, or a related industry is preferred, particularly with scheduling field technicians and coordinating installation workflows. The candidate should be an effective communicator and collaborator, capable of motivating teams while maintaining a customer-first mindset.
Education and Experience:
Preferred: Associate or bachelor's degree in Business Administration, Construction Management, or related field.
Required: High school diploma or GED with 5-7 years of experience in operations, customer service, or field service leadership.
3+ years of supervisory or district-level leadership in construction, home improvement, or a related service-based industry.
Travel required.
Must be able to regularly travel throughout designated area. Company branded vehicle provided.
Essential functions:
Operations & Scheduling
Oversee day-to-day internal operations across assigned locations, including managing technician and CSR teams.
Manage and optimize technician scheduling for installations to ensure accuracy, efficiency, and timely completion.
Coordinate closely with production and sales teams to align schedules with customer expectations and material availability.
Proactively resolve scheduling conflicts or delays, maintaining clear communication with all stakeholders .
Leadership & Team Management
Lead, mentor, and coach CSRs and field technicians to support high performance, engagement, and professional growth.
Conduct regular staff meetings, performance reviews, and on-site visits to reinforce accountability and monitor service quality.
Provide ongoing training to ensure consistency in customer service, safety, and SOP compliance.
Foster a culture of collaboration, ownership, and continuous improvement across teams.
Sales & Customer Experience
Champion exceptional customer service by coaching teams to handle inquiries, issues, and escalations with professionalism and urgency.
Monitor service metrics and customer feedback to identify trends and implement corrective actions as needed.
Support and drive branch sales goals by working with teams to improve conversion rates, close rates, and service follow-through.
Act as a point of contact for elevated service concerns and ensure timely, satisfactory resolution.
Process & Compliance
Enforce company SOPs, safety protocols, and quality standards across all internal operations and field service activities.
Monitor key performance indicators (KPIs) and service metrics to assess team performance and address gaps.
Conduct audits and checks (inventory accuracy, safety practices, installation quality) to ensure compliance and operational excellence.
Cross-Functional Coordination
Collaborate with company leadership, including production, sales, and administrative departments, to ensure cohesive service execution.
Participate in company-wide initiatives, special projects, and operational planning to align local execution with strategic goals.
Inventory & Financial Oversight
Conduct inventory spot checks and cycle counts to maintain accuracy and control costs.
Collaborate with administrative teams to prepare and manage annual budgets.
Track expenditures and analyze financial variances to support cost control and profitability goals.
Contribute to financial forecasting, planning, and review of monthly and quarterly performance against targets.
Participate in P&L analysis to identify trends, risks, and opportunities for operational improvement.
Ensure branches adhere to SOPs for purchasing, inventory management, and job scheduling.
Strategic Growth & Execution
Use operational data, KPIs, and reports to identify areas for improvement and implement actionable solutions.
Support the rollout and adoption of new services, products, or process enhancements.
Stay informed on market trends, competitor activity, and best practices in customer service and field operations.
Promote a positive, performance-driven culture that values integrity, collaboration, and continuous development.
Performs other duties as assigned.
Skills & Aptitudes
Proven experience in working in management and sales experience within construction, home improvement, or related industry.
Experience with financial forecasting, budget management, and P&L analysis to support operational and strategic decision-making.
Knowledge of glass and construction products, including measuring and installation basics a plus.
Exceptional leadership, communication, and interpersonal skills.
Strong organizational and time management skills; Ability to manage multiple priorities and operate effectively in a dynamic, fast-paced environment.
Problem-solving mindset with high attention to detail and accuracy.
Comfortable navigating both operational and field service environments.
High self-initiative with the ability to work well under pressure and with minimal supervision.
Proficient in Microsoft Office and CRM/ERP systems.
Work environment
Work is performed in both indoor office and field environments, including active job sites.
Majority of work is completed indoors. May, on occasion, be exposed to the outdoors.
Must be able to safely enter homes, construction sites, and remodeling projects.
Physical demands
Must be able to remain in a stationary position for prolonged periods of time.
The person in this position will communicate frequently with other Team Members and outside organizations.
Must be able to lift or maneuver products and materials up to 50lbs or more.
Additional eligibility requirements
Must be knowledgeable of the assigned area.
Work authorization
Must be authorized to work within the United States.
EEO statement
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Other duties
As assigned at the discretion of the manager. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
District Manager
Assistant Store Manager Job 37 miles from Salisbury
- District Manager Job Type/FLSA Classification: Full-time, Exempt Reports to: President/CEO The District Manager is a strategic operational leader responsible for overseeing internal processes, customer service execution, and field technician scheduling across the North District. This role ensures daily operations align with company standards while driving efficiency, accountability, and exceptional service delivery. Recognizing that a team's strength comes from its leader, the District Manager inspires and empowers team members to achieve their best. This role drives sales goals, fosters talent development, motivates employees, and champions an outstanding customer experience. Together, we are committed to consistently delivering excellent service to both customers and employees.
Leading both office and field teams-including Customer Service Representatives (CSRs) and technicians-the District Manager is accountable for delivering high-quality service, optimizing technician scheduling, and supporting overall business growth. This role requires strong leadership, effective cross-functional collaboration, and a hands-on approach to resolving challenges and driving continuous improvement. A background in construction or home improvement, with experience managing installation workflows and technician coordination, is highly preferred.
Candidate Profile:
The ideal candidate is an experienced, service-oriented professional who has demonstrated success managing both administrative and field teams in a fast-paced, multi-location environment. They possess strong leadership skills with a focus on developing talent, fostering accountability, and driving results. This person is highly organized and detail-oriented, able to leverage data and performance metrics to improve operational efficiency and customer satisfaction. Experience in construction, home improvement, or a related industry is preferred, particularly with scheduling field technicians and coordinating installation workflows. The candidate should be an effective communicator and collaborator, capable of motivating teams while maintaining a customer-first mindset.
Education and Experience:
* Preferred: Associate or bachelor's degree in Business Administration, Construction Management, or related field.
* Required: High school diploma or GED with 5-7 years of experience in operations, customer service, or field service leadership.
* 3+ years of supervisory or district-level leadership in construction, home improvement, or a related service-based industry.
Travel required.
* Must be able to regularly travel throughout designated area. Company branded vehicle provided.
Essential functions:
Operations & Scheduling
* Oversee day-to-day internal operations across assigned locations, including managing technician and CSR teams.
* Manage and optimize technician scheduling for installations to ensure accuracy, efficiency, and timely completion.
* Coordinate closely with production and sales teams to align schedules with customer expectations and material availability.
* Proactively resolve scheduling conflicts or delays, maintaining clear communication with all stakeholders.
Leadership & Team Management
* Lead, mentor, and coach CSRs and field technicians to support high performance, engagement, and professional growth.
* Conduct regular staff meetings, performance reviews, and on-site visits to reinforce accountability and monitor service quality.
* Provide ongoing training to ensure consistency in customer service, safety, and SOP compliance.
* Foster a culture of collaboration, ownership, and continuous improvement across teams.
Sales & Customer Experience
* Champion exceptional customer service by coaching teams to handle inquiries, issues, and escalations with professionalism and urgency.
* Monitor service metrics and customer feedback to identify trends and implement corrective actions as needed.
* Support and drive branch sales goals by working with teams to improve conversion rates, close rates, and service follow-through.
* Act as a point of contact for elevated service concerns and ensure timely, satisfactory resolution.
Process & Compliance
* Enforce company SOPs, safety protocols, and quality standards across all internal operations and field service activities.
* Monitor key performance indicators (KPIs) and service metrics to assess team performance and address gaps.
* Conduct audits and checks (inventory accuracy, safety practices, installation quality) to ensure compliance and operational excellence.
Cross-Functional Coordination
* Collaborate with company leadership, including production, sales, and administrative departments, to ensure cohesive service execution.
* Participate in company-wide initiatives, special projects, and operational planning to align local execution with strategic goals.
Inventory & Financial Oversight
* Conduct inventory spot checks and cycle counts to maintain accuracy and control costs.
* Collaborate with administrative teams to prepare and manage annual budgets.
* Track expenditures and analyze financial variances to support cost control and profitability goals.
* Contribute to financial forecasting, planning, and review of monthly and quarterly performance against targets.
* Participate in P&L analysis to identify trends, risks, and opportunities for operational improvement.
* Ensure branches adhere to SOPs for purchasing, inventory management, and job scheduling.
Strategic Growth & Execution
* Use operational data, KPIs, and reports to identify areas for improvement and implement actionable solutions.
* Support the rollout and adoption of new services, products, or process enhancements.
* Stay informed on market trends, competitor activity, and best practices in customer service and field operations.
* Promote a positive, performance-driven culture that values integrity, collaboration, and continuous development.
* Performs other duties as assigned.
Skills & Aptitudes
* Proven experience in working in management and sales experience within construction, home improvement, or related industry.
* Experience with financial forecasting, budget management, and P&L analysis to support operational and strategic decision-making.
* Knowledge of glass and construction products, including measuring and installation basics a plus.
* Exceptional leadership, communication, and interpersonal skills.
* Strong organizational and time management skills; Ability to manage multiple priorities and operate effectively in a dynamic, fast-paced environment.
* Problem-solving mindset with high attention to detail and accuracy.
* Comfortable navigating both operational and field service environments.
* High self-initiative with the ability to work well under pressure and with minimal supervision.
* Proficient in Microsoft Office and CRM/ERP systems.
Work environment
* Work is performed in both indoor office and field environments, including active job sites.
* Majority of work is completed indoors. May, on occasion, be exposed to the outdoors.
* Must be able to safely enter homes, construction sites, and remodeling projects.
Physical demands
* Must be able to remain in a stationary position for prolonged periods of time.
* The person in this position will communicate frequently with other Team Members and outside organizations.
* Must be able to lift or maneuver products and materials up to 50lbs or more.
Additional eligibility requirements
Must be knowledgeable of the assigned area.
Work authorization
Must be authorized to work within the United States.
EEO statement
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Other duties
As assigned at the discretion of the manager. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
Store Manager - Victoria's Secret - Tanger Outlets Rehoboth - Rehoboth Beach, DE
Assistant Store Manager Job 37 miles from Salisbury
A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager. Primary Responsibility: The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates
Direct Reports as assigned (based on store volume):
Customer Experience Manager(s), Customer Experience Leads(s), and Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks
Click here for benefit details related to this position.
Minimum Salary: $66,000.00
Maximum Salary: $82,500.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 10+ years of retail leadership experience preferred
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Assistant Store Director
Assistant Store Manager Job 37 miles from Salisbury
Assistant Store Director
DEPARTMENT: Grocery Department
REPORTS TO: Store Director
FLSA STATUS: Exempt - 47 Hours
Share store responsibilities and it's operations with the Store Director. Coordinate and direct the overall operations of the store in the absence of the Store Director.
ESSENTIAL JOB FUNCTIONS:
1) Actively support the Store Director in the fulfillment of their responsibilities.
2) Responsible for management of store personnel.
3) Assist Store Director and other department managers with training and development of all employees.
4) Greet all customers and be observant while working.
5) Handle customer complaints in a prompt and professional manner.
6) Identify and pricing discrepancies and inform the proper personnel.
7) Responsible for checking ads and ensure proper displays.
8) Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments.
9) Oversee sanitation program, housekeeping, and equipment maintenance control.
10) Assist in contributing to a profitable operation of the store.
11) Enforce receiving procedures according to company policies.
12) Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director.
13) Assist in planning of merchandise displays to obtain maximum sales and profits.
14) Monitor dairy, bread, frozen, and grocery shelves and displays for freshness, quality, and price.
15) Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
1) Assist in office as needed.
2) Conduct daily checks on refrigeration.
3) Assist in any department in the store as needed.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1) Minimum of a high school education, and a college education is helpful but not required.
2) At least 3 years of experience in the supermarket industry with successful participation in management programs.
3) Should have a working knowledge of store operations.
4) Must have excellent oral and written communication skills for dealing with customers, employees, and vendors.
5) Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, and volume.
6) Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving.
7) Excellent organization and follow through skills.
Assistant Store Manager
Assistant Store Manager Job 37 miles from Salisbury
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
Supporting and enforcing company policies and procedures fairly and consistently.
Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Opportunity to participate in our 401(K) Plan
Medical, Dental, Vision, and Life Insurance available for FT positions
Paid Parental Leave
Position Requirements
Previous supervisory experience, preferably in a specialty retail store
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Retail Store Manager MILLSBORO | Dupont Blvd
Assistant Store Manager Job 22 miles from Salisbury
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
Retail Store Manager MILLSBORO | Dupont Blvd
Assistant Store Manager Job 22 miles from Salisbury
Job Details Management MILLSBORO | Dupont Blvd [903D] - MILLSBORO, DE Full Time Not Specified $60000.00 - $100000.00 Base+Commission/year Any SalesJob Description
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Develop strong peer relationships where we are all accountable for the company's success.
Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
Leadership!
Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
Being effective with operational, financial and performance management.
Amazing communication skills, to your team and customers.
Prior wireless sales experience.
What's in it for you?
Employee Stock Ownership Program (ESOP)
Competitive salary pay
Bonus earnings
Automatic raises when reaching attainable milestones
Exciting opportunities for career advancement
A culture of care & excellence
Health Benefits for Full Time Employees
What “must haves” do you need?
Be at least 18 years of age
Wireless sales experience
High school degree or GED
Ability to stand for long periods of time
Ability to lift objects weighing up to 25lbs
Reliable transportation
Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
PRADA Store Manager Donna (m/f/d)
Assistant Store Manager Job 22 miles from Salisbury
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church's, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
JOB PURPOSE
To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance. To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets.
To manage and coach the store team and to ensure succession plans and internal growth.
RESPONSIBILITIES
BUSINESS
* Drive and maximize sales performances.
* Propose and develop business plans.
* Drive the store team to exceed their KPIs.
* Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
* Be present on the sales floor, ensuring a proper approach and service to the Clients.
* Foster the Omni Channel development through the team.
* Meet the store-operating budget, controlling store expenses.
CUSTOMER
* Foster a Client centric mindset by developing and maintaining solid Client relationships.
* Guarantee an excellent Client satisfaction and the highest level of Client service.
* Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
* Foster a strong private appointment culture.
TEAM
* Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
* Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
* The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.
RETAIL
* Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
* Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
* Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
* Ensure synergy and cooperation between front and back of house.
* Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.
EVENTS
* Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.
KNOWLEDGE AND SKILLS
Business driven
Leadership and team management
Ability to motivate and persuade people
Strong customer service mindset
Natural ability to welcome our client
Confident, enthusiastic and positive
Mature and assertive
Organized and detail oriented
Market and product knowledge/passion
Business/Retail Management degree or equivalent is a plus
Interest in luxury/fashion, art and design
Fluent spoken German and English expected
Find similar opportunities
Assistant Store Manager/Key Carrier
Assistant Store Manager Job 20 miles from Salisbury
Job Description
Roses/Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables.
Duties and Responsibilities:
Assist with the hiring, training and development of store team members as delegated by the Store Manager
Assist with all store functions and day-to-day store activities as directed by the Store Manager
Able to perform all opening and closing procedures in the absence of the Store Manager
Assist the Store Manager in protecting and securing all company assets, including store cash.
Adhere to all policies and procedures including safety guidelines.
Maintain a professional and friendly environment with customers, subordinates, and supervisors.
Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.
When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Team Members.
Process all SSC Corporate directives.
Assist the Store Manager on the receipt and return of DSD merchandise.
Assist Store Manager in the management of freight flow.
Meet or exceed productivity standards.
Assist the Store Manager in ordering and stocking all merchandise needs.
Assist the Store Manager in maintaining stockroom organization.
Assist the Store Manager in ensuring that the sales floor is sales effective daily.
Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin.
Qualifications
Prefer prior retail and management experience.
Effective communication, interpersonal, and written skills
Ability to lift, bend and transport merchandise weighing up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Ability to work in a high energy, team environment.
Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends, and holidays.
Benefits
We offer generous benefits, flexible work schedules.
Health and welfare programs including medical, pharmacy, dental, vision and more.
Paid Time Off
Retirement Plans
Variety Wholesalers, Inc. is an Equal Opportunity employer.
Bilingual Retail Store Manager I
Assistant Store Manager Job 20 miles from Salisbury
Job Details Seaford, DE Full Time $35000.00 - $70000.00 Base+Commission/year Store ManagementDescription
Mobilelink- Retail Store Manager
With over 500 Cricket stores, Mobilelink is the largest National Cricket dealer, and still growing! If you are passionate about selling wireless, helping customers, and leading a team we are looking for you. We are a dynamic, equal-opportunity employer. This is a fantastic opportunity for qualified candidates with unlimited future growth potential and becoming part of a rapidly expanding national team.
The Retail Store Manager ("RSM") is responsible for the overall sales and operations of the location that they are assigned to oversee. Successful RSMs will lead their team and drive success across all levels of performance. This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory of the location. The RSM must demonstrate strong leadership skills and develop, implement, and manage their team and company programs and processes.
Why join the Mobilelink Family?
Perks of being on the Team!
Unlimited earning potential
Unlimited growth potential
PTO after 90 days
Dental insurance
Health insurance
Vision insurance
Company-paid Life Insurance
Role Responsibilities:
Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.
Create a work environment where all employees can excel.
Always deliver exceptional customer experience.
Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize sales.
Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.
Ensure that employees are properly trained on new products and promotions to sell with confidence.
Assist departments such as Human Resources and Loss Prevention in internal investigations.
Assist on the sales floor in order to be available for coaching and developing store personnel.
Schedule and staff to budgeted hours as assigned.
Ensure the team is providing a clean and inviting atmosphere for customers.
Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.
Respond in a timely manner to all communications.
Ensure timely completion of required training within the store.
Always ensure the protection of assets.
#CB
Qualifications
Job Requirements
Must be able to speak fluent English and Spanish to be eligible for the bilingual role
Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
Two (2) years of recruiting, hiring, and developing successful store sales teams
Excellent sales skills and demonstrated ability to meet or exceed performance standards.
Ability to motivate, lead, and develop others.
Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
Ability to operate a personal computer, wireless equipment, copier, and fax.
Effective communication, presentation, and interpersonal skills.
Strong organizational skills with attention to detail.
Ability to have reliable transportation to assist at other locations within 30 minutes' radius from the home store when needed.
Must have a valid driver's license and auto insurance.
Shift:
8-hour shift - Weekdays and every Saturday
Assistant Store Manager
Assistant Store Manager Job 37 miles from Salisbury
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LIVE THE ISLAND LIFE
Tommy Bahama is more than just an island inspired brand, it's a lifestyle! Live the Island Life as an ambassador of our brand, representing the season's stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to management. You will play an important role in our store leadership, inspiring your team to work together to achieve our goals, create an environment of aloha fun, while exceeding guest expectations - taking them someplace great. Come join us, share knowledge on latest designs and provide guest with world class service!
BE THE ISLAND GUIDE
Create a relaxed destination - Partner in conjunction with the Store Manager, leading by example through motivation, support, and communication with the ultimate goal of providing an exceptional and rewarding lifestyle experience for both internal and external guests.
Set the course - Build strong sales and service relationships with guests in all aspect of store operations; setting the tone to consistently role model key sales and service behaviors with every team member creating an optimal guest purchase experience
Build the perfect oasis - Cultivate a culture of selling by achieving sales plan through means of efficient planning, execution, business analysis and streamlining store processes with Store Manager.
Onboard your crew - Create a learning environment to coach and develop our Retail Team Members; promoting sales and internal career growth starting with thoughtful hire and clear performance expectations
ESSENTIALS FOR LIFE IN PARADISE
You have 3+ years of retail experience
You have 2+ years management team supervision experience
You have been exposed to merchandising and retail visual concepts
You have coached and developed a team
You have strong leadership and organizational skills
You are a natural collaborator and are able to analyze reports, identify opportunities to take initiative in making merchandising and presentation adjustments
You have a College Degree in Business or a related degree
Willingness to perform other duties as required that are necessary to support the business
ESSENTIAL PHYSICAL REQUIREMENTS
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required - frequently
Climbing ladders - occasionally
Routine standing for duration of shift (up to 8 hours)
Ability to work varied hours and days including nights, weekends and holidays as needed
Mahalo (thank you) for your interest in Tommy Bahama!
Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************.
Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
Assistant Store Manager
Assistant Store Manager Job 37 miles from Salisbury
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
* We love all pets like our own
* We're the future of the pet industry
* We're here to improve lives
* We drive outstanding results together
* We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Overview
The Solutions Manager is the key driver for the guest experience and leading a selling culture in the Pet Care Center, through the lens of Petco's vision of "Healthier Pets. Happier People. Better World." The Solutions Manager is the Selling Model champion and role model for all relationship building touch points with Petco guests. The Solutions Manager will coach and mentor all Pet Care Center partners in the culture of selling and engagement to support and drive the customer experience. The Solutions Manager assists the General Manager in hiring, developing, scheduling, and managing a high-performing team that consistently delivers top-line sales growth across all Pet Care Center categories including services; as well as assists in managing all aspects of the Pet Care Center's business in accordance with Petco operational standards and safety procedures.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
* Utilize a deep understanding of business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.
* Accountable for driving the implementation and execution of guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets.
* Leads with an Omni Channel sales mindset to solve for the guest needs. (Examples include, but are not limited to: Services, Vet Services, Loyalty Programs, BOPUS, Endless Aisle, and Repeat Delivery).
* Accountable as Leader on Duty for supporting Pet Care Center execution, training, communication and implementation of company initiatives, programs, policies, procedures, safety practices, guest escalations and promotions.
* Process register transactions in a way that creates a great experience for each guest.
* Be a role model within our selling model and support guest interactions as needed.
* Accountable for recruiting, hiring, training, coaching, validation, recognition, performance management and development of all directly reporting partners required to run the Pet Care Center efficiently and to Petco standards, including the effective execution of selling and service behaviors.
* Ensure the weekly schedule is written effectively to maximize sales floor coverage and guest engagement utilizing Petco selling behaviors.
* Promote a positive leadership culture of teamwork, inclusion and collaboration by establishing priorities and providing clear direction aligned across all departments that demonstrates an extreme passion for people and pets.
* Responsible for the ongoing replenishment and brand standards in partnership with the operations team within the Pet Care Center.
* Solution Managers are expected to display and champion the Petco Leadership Expectations.
Other Essential Duties
* MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
* PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority.
* FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
* PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.
* ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
Education and Experience
* A high school diploma or its equivalent required; some college level business/management courses preferred.
* 2 or more years of management experience or the equivalent is required, with 3 or more years preferred.
* Must be licensed to operate a motor vehicle.
* Proficiency in communication skills, organizational skills, and computer skills required to include: Outlook, Word, Excel, PowerPoint, and other applications as needed.
* Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
* A qualified applicant will possess an aptitude for demonstrating strong guest service and the ability to instruct others.
Supervisory Responsibility
* The Solutions Manager directly supervises the Solutions LOD, Solutions Generalists, Solutions Specialists Grooming Salon Leader and Dog Trainers.
* The Solutions Manager will work in close partnership and be responsible for influencing the Vetco and Vet Hospital guest strategies.
* Attract, hire, and retain top selling focused talent; participate in new partner and leader interviews and selection.
Work Environment
This role is expected to provide support during key sales hours, with weekend availability. Most job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that a partner leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
Equal Opportunity Employer
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
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Xfinity Retail Store Manager - Rehoboth
Assistant Store Manager Job 37 miles from Salisbury
Job Description
Job Listing: Xfinity Retail Store Manager
Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.
Position: Retail Store Manager
Compensation:
Competitive annual compensation: $65,000.00 - $85,000
Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF
Job Type: Full-time
Responsibilities:
Sales and Leadership:
Maximize sales in the assigned retail location by leading a team of Representatives.
Utilize best practices for product positioning, account analysis, promotional offers, and customer service.
Analyze the business of the retail location and implement practices to fulfill goals.
Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS).
Implement weekly and monthly sales incentives to meet and exceed growth objectives.
Work with the Operations team to improve the cost-effectiveness of operations.
Manage inventory for mobile devices, core cable products, and accessories.
Follow cash handling policies and procedures, exceptions reporting, etc.
Ensure excellence in customer service with every customer contact.
Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.
Operations:
Implement and follow cash handling policies and procedures, exceptions reporting, etc.
Manage inventory for mobile devices, core cable products, and accessories.
Customer Satisfaction (NPS):
Strive to achieve high Net Promoter Scores with every customer interaction.
Job Qualifications:
High School diploma or equivalent
3-5 years of sales experience required.
Wireless/Cable/Retail sales experience preferred.
Benefits:
Medical, Dental, Vision, 401k
Paid training
Vacation, Sick, and Personal Time OFF
Opportunities for promotion
Comfortable, state-of-the-art workspace
Blufox ESOP (Employee Stock Ownership Program) for select stores.
Annual "Blufox Winners Circle" trip to Mexico for top performers
How to Apply: If you are a driven sales leader with retail experience, aspiring for a long-term career and excited about being part of a growing team, we invite you to apply! Include details about your relevant experience and why you're eager to join Blufox Mobile.
Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.
Store Manager - Band 3
Assistant Store Manager Job 12 miles from Salisbury
Job Description
Retail Store Manager III
Base Pay Rate: $54,198.12
Compensation above base pay rate may be offered based on relevant work experience
The Store Manager III is directly responsible for the operation of a Goodwill retail store in accordance with organizational policies, procedures and standards. This includes processing of all donations by category for resale or salvage sales, effective staff management, and achieving sales and production goals. The Store Manager III demonstrates a positive attitude, excellent customer service and team building through promoting the mission and vision of Goodwill within the organization and the community. Scope of Supervision typically directly supervises retail store staff in various roles; typically a staff of 12+ full and part time employees. Typically responsible for a large Band 3 store with annual sales of $1 million to $1.49 million. Employment is contingent on criminal background check.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Store Operations
Manages the retail store engaged in the resale of donated goods ensuring budgeted sales and production goals are met while controlling expenses
Manages daily production goals ensuring products is put on the sales floor in a timely manner; Performs weekly Kaizen audits
Appraises and prices house wares and furniture with the intent of making the most monetary value; Reports donation deficiencies to retail operations in a timely manner and partners for deliveries before supplies run out; Oversees quality of goods going to the sales floor
Manages quality of goods ensuring pricing and grading standards are followed
Oversees and ensures compliance of all store salvaging in proper contains; Partners with Recycling Center on store pick-ups
Maintains merchandising guidelines through colorization and classification of store inventory
Creates seasonal displays to enhance image and promote merchandise resulting in additional sales
Reconciles cash with sales receipts, keeps operating records and prepares a daily record of transactions for accounting; Completes required paperwork accurately, neatly and submits within established timeframe; Makes bank deposits and exchanges change as needed
Plays an active role in risk management, reporting known or suspected security and/or theft concerns
Answers customer’s complaints or inquires and resolves appropriately, providing feedback to Sales Director; Ensures customers are treated in a fair, courteous and efficient manner by store staff
Communicates directly and consistently with District Manager
Staff Management
Responsible for full-service staff management including interviewing, hiring and training employees; Responsible for performance management, disciplinary actions and terminations with guidance from Sales Director and Human Resources;
Plans and prepares work schedule and assigns employees to specific duties to maximize efficiency
Monitors, reviews, processes and submits payroll in a timely manner; Ensures employees records time worked accurately
Maintains a safe environment; Investigates all accidents/injuries and documents according to established policy
Conducts monthly staff meetings promoting communication and feedback
Performs other duties as assigned
EDUCATION/EXPERIENCE:
High School diploma or equivalent required
Three years of retail or related management experience at Store Manager level or above required. Goodwill retail management experience (Lead Cashier and above) may be substituted for Manager experience
Advanced education may be substituted for experience
CERTIFICATES, LICENSES, REGISTRATIONS:
Must possess a current valid and unrestricted driver’s license and be fully insured according to Maryland law
SCOPE OF SUPERVISION:
Reports to District Manager
Directly supervises retail store staff in various roles; Typically a staff of 12- 25 full and part time employees
Employees under scope of supervision are in same location
REPORTS TO: District Manager
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES:
Basic computer skills with working knowledge of Microsoft Office products including Word and Excel; Basic knowledge of the internet including how to search and send/receive email
Strong interpersonal skills with the ability to effectively communicate to diverse populations
Strong customer services skills with the ability to think quickly and resolve conflicts
Strong marketing and/or merchandising ability
Basic knowledge of clothing and fashion trends with the ability to create appealing displays
Ability to apply sound judgment when making decisions across a variety of situations
Knowledge to calculate figures and amounts such as discounts, interest, commissions, and percentages
PHYSICAL REQUIREMENTS:
Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons.
TRAVEL REQUIREMENTS:
Up to 50% of working time
Must have access to personal vehicle
WORK ENVIRONMENT:
Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate.
EOE/MFDV
Assistant Store Manager
Assistant Store Manager Job 49 miles from Salisbury
Assistant Store Manager - (25003765) Description GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
Communicates any variances to Company standards to the Store Manager.
Ensures proper scheduling of Associates to meet business objectives.
Ensures compliance with all State, Local and Federal regulations.
Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Accepts special assignments as directed by Leadership.
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
Assists in recruiting, hiring, training and developing non-exempt Associates.
Ensures compliance of Ross personnel policies and procedures.
Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control:
Assists in the management of and continuous monitoring of actual expenditures to be within budget.
Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Ensures all Associates understand and can execute emergency operating procedures.
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
Assists in the facilitation of monthly safety meetings.
Customer Service:
Treats all Customers, Associates, and other leaders with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
Represents and supports the Company brand at all times.
Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
Manages Store to ensure a clean, neat, easy to shop environment.
Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Merchandise Processing and In-Store Marketing
Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
Ensures merchandise is presented and organized according to Company merchandising guidelines.
Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
Assists with training Associates on Loss Prevention awareness and Store shortage goals.
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
Monitors mark-out-of-stock policy to ensure proper administration.
Ensures Public View Monitor (PVM) system is maintained properly.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Two or more years of Store or Assistant Store Manager experience in a retail environment.
Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
Ability to set priorities and exercise independent judgment.
Maintain high quality of Customer service.
Fluency in English.
Ability to work evenings and weekends.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
Direct supervision of all non-exempt Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
COMPENESATION AND BENEFITS
The base pay range for this role is $18.50 - $20.53. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long- Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance. Primary Location: Maryland-Saint Marys-California-Lexington Park MDWork Locations: Lexington Park MD 45225 Worth Lane South Plaza - First Colony California 20619Job: Assistant Store ManagerOrganization: Lexington Park MD (0867) Schedule: Regular Full-time Job Posting: Apr 16, 2025
Assistant Store Director
Assistant Store Manager Job 39 miles from Salisbury
Assistant Store Director
DEPARTMENT: Grocery Department
REPORTS TO: Store Director
FLSA STATUS: Exempt - 47 Hours
Share store responsibilities and it's operations with the Store Director. Coordinate and direct the overall operations of the store in the absence of the Store Director.
ESSENTIAL JOB FUNCTIONS:
1) Actively support the Store Director in the fulfillment of their responsibilities.
2) Responsible for management of store personnel.
3) Assist Store Director and other department managers with training and development of all employees.
4) Greet all customers and be observant while working.
5) Handle customer complaints in a prompt and professional manner.
6) Identify and pricing discrepancies and inform the proper personnel.
7) Responsible for checking ads and ensure proper displays.
8) Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments.
9) Oversee sanitation program, housekeeping, and equipment maintenance control.
10) Assist in contributing to a profitable operation of the store.
11) Enforce receiving procedures according to company policies.
12) Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director.
13) Assist in planning of merchandise displays to obtain maximum sales and profits.
14) Monitor dairy, bread, frozen, and grocery shelves and displays for freshness, quality, and price.
15) Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
1) Assist in office as needed.
2) Conduct daily checks on refrigeration.
3) Assist in any department in the store as needed.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1) Minimum of a high school education, and a college education is helpful but not required.
2) At least 3 years of experience in the supermarket industry with successful participation in management programs.
3) Should have a working knowledge of store operations.
4) Must have excellent oral and written communication skills for dealing with customers, employees, and vendors.
5) Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, and volume.
6) Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving.
7) Excellent organization and follow through skills.
Assistant Store Manager
Assistant Store Manager Job 37 miles from Salisbury
Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
* Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
* Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
* Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
* Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
* Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
* Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
* Supporting and enforcing company policies and procedures fairly and consistently.
* Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
* Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
* A flexible schedule
* Growth and advancement opportunities
* A generous team member discount
* Monthly Incentive Program
* Opportunity to participate in our 401(K) Plan
* Medical, Dental, Vision, and Life Insurance available for FT positions
* Paid Parental Leave
Position Requirements
* Previous supervisory experience, preferably in a specialty retail store
* Ability to motivate others and work together to deliver sales results
* Able to plan and execute tasks efficiently and independently
* Flexible and adaptable
* Ability to multi-task and balance multiple priorities
* Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
* Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
* Must be able to work independently
* Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Retail Store Manager REHOBOTH BEACH | Costal Hwy
Assistant Store Manager Job 37 miles from Salisbury
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************