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Bullhorn Jobs

- 594 Jobs
  • Senior Operations Data Analyst

    Bullhorn 4.6company rating

    Remote Bullhorn Job

    Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. Bullhorn fosters a dynamic and supportive environment where hard work and great results are rewarded and celebrated. We value openness and continuous improvement, encouraging team members to acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a positive and empowering workplace for everyone. About the Role As a Senior Operations Data Analyst, you will combine data reporting, analysis, and operational expertise to support the Bullhorn Professional Services department. This hybrid role will involve creating reports and dashboards that track the health and performance of the business, as well as driving process and system improvements across key tools like OpenAir, Jira, and internal data platforms. You will be an integral part of a small team that drives business efficiency, visibility to business performance, and role-level accountability to key performance objectives. A typical day will include... Strategic Analytics & Business Insights: Developing KPI definitions and reporting metrics that enable functional leaders to quickly assess the state of the business and identify needed corrections. Leading the design and delivery of dashboards, reports, and models that provide visibility into key performance metrics such as utilization, revenue forecasting, delivery efficiency, and customer satisfaction. Developing and maintaining scalable analytics frameworks to support strategic decision-making and long-term planning. Forecasting trends in project pipeline, resource capacity, and services revenue to inform headcount planning, staffing decisions, and project prioritization. Partnering with Finance on reporting decks to facilitate regular cadence of business reviews with insights into key areas of concern. Providing project visibility and insight to cross-functional leaders across the entire portfolio Operational Optimization & Process Improvement: Leading cross-functional initiatives to streamline and automate Professional Services workflows, and drive insights into delivery success and customer satisfaction. Identifying inefficiencies in project execution, resource planning, and reporting processes; design and implement data- and technology-driven solutions. Owning and evolving key operational processes (e.g., time tracking, project tracking, invoicing readiness) with a focus on reducing manual effort and ensuring accuracy. Systems and Tools: Partnering with IT and business systems teams to configure, customize, and ensure tool integrations are effective, scalable, and aligned with evolving business needs. Working with Finance and Sales to ensure clean integrations in the end-to-end work management process, from correct setup of Services opportunities in Salesforce, to accurate revenue recognition and invoicing. Acting as a SME and internal consultant for process enablement across project management, time tracking, and resourcing tools. Acting as the voice of the Professional Services team in cross-functional initiatives, representing operational needs and ensuring alignment with broader company strategy. This role is a fit for you if… You have 5+ years of experience in a data analyst, operations analyst, or business operations role, with at least 2+ years in a senior or lead capacity You have advanced knowledge of reporting and analytics tools including Tableau, Power BI, and Looker. You have strong coding skills; proficiency in SQL and advanced Excel capabilities. Proficiency with statistics tools like R or Python is a plus You have proven experience supporting or leading analytics for a professional services or customer success organization within a SaaS environment. You have experience with configuration and reporting experience with enterprise systems such as OpenAir, Jira, Salesforce, and related platforms. You have a clear track record running system improvement initiatives that lead to better performance and efficiency. You have exceptional communication and stakeholder management skills; able to influence across levels and functions. You are experienced with process mapping and improvement methodologies preferred You have a Bachelor's degree in Mathematics, Statistics, Data Science, or a related field (Master's preferred or equivalent practical experience). What we offer... Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more Unlimited Planned Paid Time Off Global Mental Health Support On-Demand Learning & Development Quarterly paid volunteer days Lucrative Employee Referral Program (eligible for prior to your first day) Company-wide mentor program Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human. We are a people-first culture where everyone's contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.
    $65k-87k yearly est. 21d ago
  • Technical Lead, Software Engineering

    Bullhorn 4.6company rating

    Remote Bullhorn Job

    Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. Bullhorn fosters a dynamic and supportive environment where hard work and great results are rewarded and celebrated. We value openness and continuous improvement, encouraging team members to acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a positive and empowering workplace for everyone. About the role Bullhorn Talent Platform is a leading provider of cloud-based software solutions for the recruitment and staffing industry. We're seeking an experienced Technical Leader to join our team and drive the development of our Talent Platform product We're looking for a highly skilled Technical Leader to lead our development teams and drive the technical direction of our Talent Platform product. The successful candidate will have a strong technical background, excellent leadership skills, and the ability to collaborate effectively with cross-functional teams. As a Technical Leader, a typical day will include... Driving technical initiatives and initiatives execution through small, achievable milestones, ensuring team members are executing to team and department level standards Collaborating with architects, product managers, and stakeholders to gather requirements and ensure that the team is working on the most impactful items Leading cross-team execution, requiring effective communication and collaboration with team members Identifying and mitigating risks, and ensuring that team processes align with Bullhorn standards Providing guidance and direction for team members, including career development, performance reviews, onboarding, and mentoring Improving software health, driving efficiency, and cultivating a positive team culture Staying up-to-date with the latest software, frameworks, tools, and methods, making recommendations on how to apply these advances to current products and engineering practices Demonstrating radical candor, emotional intelligence, adaptability, proactivity, and continuous learning in a rapidly changing environment Personal Qualities Demonstrate personal care while holding team members and leaders accountable for high-value decisions and follow-through Possesses a high emotional intelligence, enabling effective communication, collaboration, and conflict resolution Demonstrate adaptability, flexibility, and resilience in a rapidly changing environment Take initiative, proactively identifying areas for improvement and implementing solutions Stay up-to-date with the latest software, frameworks, tools, and methods, making recommendations on how to apply these advances to current products and engineering practices This role is a fit for you if… Have a Bachelor's or Master's degree in Computer Science, Software Engineering, or related field You have a minimum 5 years of experience in software engineering, with at least 2 years in a leadership role You have experience in managing multiple teams, including Agile development methodologies You have strong technical expertise in software development, with a focus on systems, architecture, and process improvement You have experience working with C# .NET Core/Angular & AngularJS, PHP Experience What we offer... Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more Unlimited Planned Paid Time Off Global Mental Health Support On-Demand Learning & Development Quarterly paid volunteer days Lucrative Employee Referral Program (eligible for prior to your first day) Company-wide mentor program Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human. We are a people-first culture where everyone's contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.
    $100k-135k yearly est. 3h ago
  • Education Services Practice Director - North America and Europe

    Veeva Systems, Inc. 4.5company rating

    Remote or San Francisco, CA Job

    Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming apublic benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As aWork Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Veeva Education Services designs and delivers training and certification programs that drive the successful implementation, administration, and adoption of Veeva products. Serving customers, partners, and employees, our mission is to build a competent ecosystem of Veeva users worldwide. We are seeking an experienced leader to drive the growth and effectiveness of our training delivery practice in North America and Europe. This role is critical to scaling our training offerings to meet the needs of a rapidly expanding market. Reporting to the VP Education Services, you will oversee a distributed team of technical instructors and training coordinators ensuring their success in delivering high-quality learning experiences while achieving key business metrics. The successful candidate is a self-directed servant leader with a demonstrated work ethic and high levels of productivity. You are equally adept at developing people and running a business, with proven expertise in managing profitable training P&L (capacity planning, budgeting, forecasting, and expense management). You bring strong analytical skills to assess delivery team contributions through process, metrics, and planning, and you excel at creating development programs that deepen real-world skills and knowledge for your team. As a coach and mentor, you guide the instructor team in adopting new methods and tools to deliver innovative training services. With a commitment to above-and-beyond customer satisfaction, you thrive in creating productive cross-departmental and cross-geographical partnerships that drive business success. Your ability to balance strategic thinking with hands-on execution will be critical to scaling operations and achieving results in this high-impact role. What You'll Do Serve as an Education Services Ambassador; educate Veeva customers, partners, and internal teams on training to accelerate customer time-to-value with Veeva Manage and mentor the training team, fostering a high-performance, collaborative culture while providing professional development opportunities to advance the skills and knowledge of the instructor team in accordance with business goals Attract, hire, and design onboard programs to ensure new instructors are billable within three months Operationalize class schedules and delivery modalities best suited to the region to achieve utilization and revenue goals Spearhead task automation and program innovation projects to improve learner experience; share best practices globally Implement in-region Authorized Instructor program to scale delivery of classes through partnerships Establish and manage capacity planning, forecasting, and performance metrics to ensure efficient resource allocation and achievement of financial business goals Support business development efforts and orchestrate smooth handoffs from sales to delivery Regularly report progress to senior management, highlighting successes, risks, and opportunities for improvement Requirements 7+ years of experience managing the strategic sale and professional delivery of services to customers and partners in a for-profit training or professional services organization (this role is not suited to L&D or Sales Training leaders) Proven track record of fiscal responsibility in attaining annual sales and revenue targets of USD $20M or more 5+ years of experience managing a team of 15+ instructors or billable services personnel across a distributed workforce; bonus points if you have experience as a technical instructor Demonstrated ability to apply critical thinking to managing the sale of in-region learning plans, resource planning, class scheduling, and revenue reporting of a training business Outstanding verbal and written communication skills, with the ability to articulate ideas effectively, clearly, and concisely to all levels of the organization, including senior management Proven ability to establish strong relationships with extended Education Services teams and other departments, such as Sales and Professional Services A background in life sciences is a plus but not required Based in the US, preferably in the Eastern timezone with reasonable access to an airport; up to 15% travel for customer onsite meetings and summits Bachelor's degree or equivalent work experience required Medical, dental, vision, and basic life insurance Flexible PTO and company paid holidays 1% charitable giving program Compensation Base pay: $175,000 - $225,000 The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us [email protected] . Work Where It's Best for You Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments. Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours. We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less. Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly. Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers. When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that. Work at Veeva. Work where it's best for you. A different kind of company. A Public Benefit Corporation. Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests. What sets us apart In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC). Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests. Veeva's public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities. “Veeva's engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.” #J-18808-Ljbffr
    $175k-225k yearly 11d ago
  • Product Expert - Veeva CRM

    Veeva Systems 4.5company rating

    Remote or Boston, MA Job

    Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role As the Product Expert, you will be part of the Product organization focused on Veeva CRM, bringing the voice of the customer to influence the product roadmap. Product Experts are a lead voice in our online communities, customer meetings, in-person events, and creating resources for both internal and external teams to realize the value of the innovation within our products. This is a great opportunity for someone who is knowledgeable and passionate about Veeva CRM and is excited about working closely with customers to help make them successful. Note: This is not a QA Engineering role. What You'll Do * Be the product evangelist and provide subject matter expertise for Veeva CRM * Stay up to date with the latest features, capabilities, and roadmap direction * Share product information and best practices and educate customers on Veeva CRM through customer meetings and online communities * Engage with customer stakeholders to share our product vision and roadmap * Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction * Collaborate with the wider Product team to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings * Provide support to all areas in the organization, including Services, Strategy, Sales & Product Support Requirements * A must-have is 3+ years experience administrating and/or implementing Veeva CRM * Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences * Experience interacting with customers and internal teams, both in-person and remote * Strong analytical and communication skills; written, verbal, and formal presentation * Self-directed team player with a positive attitude * Willingness to travel up to 10% Nice to Have * Creating materials for technical & non-technical audiences * Experience with video editing software * Experience performing software demonstrations * Experience managing an online community Perks & Benefits * Medical, dental, vision, and basic life insurance * Flexible PTO and company paid holidays * Retirement programs * 1% charitable giving program Compensation * Base pay: $55,000 - $225,000 * The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. #LI-RemoteUS Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
    $55k-225k yearly 60d+ ago
  • Account Executive, Majors - West

    Zscaler 4.4company rating

    Remote Job

    Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. We're looking for an Account Executive, Majors to join our team. Reporting to the Regional Director, you will: Build relationships with important internal and customer stakeholders, including c-suite decision-makers Create a long-term account strategy aligned with customer goals Collaborate with our teams to meet customer needs and contribute to account planning Be a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals What We're Looking for (Minimum Qualifications) 10+ years of full-cycle sales experience within software or security industry Bachelor's degree or equivalent experience Progressive selling experience engaging with accounts and selling at C-Level What Will Make You Stand Out (Preferred Qualifications) You have established relationships with current and prospective customers Proficiency in strategic sales planning with experience closing net new logos Experience meeting or achieving sales targets and using channel partnerships and willingness to travel up to 50% Can be located in CA/AZ/CO/NV #LI-Remote #LI-WF1 Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range$131,250—$187,500 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
    $131.3k-187.5k yearly 1d ago
  • Business Operations Specialist

    NTT Global Data Centers Americas 4.2company rating

    Remote or Norwalk, CA Job

    Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Business Operations Specialist is as seasoned subject matter expert, responsible for evaluating, improving, and maintaining an organization's core operational processes to ensure an efficient and productive workflow. The Business Operations Specialist assesses existing processes and systems, identify opportunities for improvement, and devise more efficient or cost-effective alternatives. What you'll be doing ESSENTIAL DUTIES & RESPONSIBILITIES Manages day-to-day business operations of a business area(s). Optimizes operational processes and procedures for maximum efficiency while maintaining quality standards. Assists with the implementation of new processes, policy and procedures within a business area(s). Identifies ways to improve stakeholder experiences. Interacts with various stakeholders such as vendors and other internal stakeholders to resolve queries Tracks and reports on business operational performance across business area(s). Maintains policy and procedure documents. Manages ad hoc business operations type projects or programs Drives increased data quality and solves challenging operational business goals. Spends time developing improvement plans to solve business problems. Assists with the implementation of change management initiatives. Creates reports to analyze operational data. Performs any other related task as required. Facilitates the design / re-design of less complex business processes including clarifying, identifying issues and facilitating changes to attain the highest levels of client service, efficiency, control and compliance. Supports with standardizing, maintaining, and documenting new or improved processes based on findings and analysis. Engages with a variety of stakeholders and may facilitate workshops to generate, review and update the new improved processes. Supports with the preparation of detailed process diagrams and the accompanying documentation in terms of process design. Assists with the implementation and delivery of internal and external projects related to business process improvement, against a predetermined project plan. Proactively looks for new opportunities to learn about process mapping and modelling. Performs any other related task as required. KNOWLEDGE, SKILLS & ABILITIES Ability to produce a high quality of work. Seasoned communication skills, including the ability to be influential and persuasive with senior level stakeholders. Ability to establish and maintain good working relationship with senior level stakeholders. A high degree of accuracy and attention to detail. Excellent planning and organization skills. Seasoned problem analysis and solving skills. Ability to multitask and work independently. Ability to prioritize workload in a fast-paced environment. Excellent business acumen skills to provide guidance and solutions to ensure operational success. Seasoned understanding of business and/or operational processes and policies. Ability to analyze and understand process mapping as a method of visualizing an ongoing process. Leverage knowledge and experience to identify up and downstream impact of process steps. Demonstrate high ethics and adherence to company values. #GlobalDataCentersCareers #LI-NP1 EDUCATION & EXPERIENCE BS/BA degree preferred or 5 years equivalent experience in required field. 5 years, 3 of which should be in a corporate setting. Seasoned demonstrated experience gained within a similar role. Seasoned demonstrated project management experience. Seasoned demonstrated experience of successful business process implementation PHYSICAL REQUIREMENTS Perform work during US business hours and global time zones, when needed. Ability to communicate effectively with verbal, visual and listening skills. Close visual work on multiple computer screens. Dexterity of hands and fingers to operate computer keyboard, mouse, and other technical instruments. Ability to travel on a plane, train, car, taxi and other forms of traveling various locations. Remain stationary for long periods of time, while on a computer. WORK CONDITIONS & OTHER REQUIREMENTS This role is expected to be remote with an occasional need to be on-site in a shared space. Exposure to varying temperatures and loud noises when inside a Data Center. Travel required upon request. 25% possible. Perform work from a remote location with stable internet connection. Required video conferencing Monday-Friday. Passport or the ability to obtain one. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $89,600 - $141,000. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
    $89.6k-141k yearly 26d ago
  • Technical Account Manager - Ansible Automation Platform

    Red Hat 4.6company rating

    Remote Job

    About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer with a background in enterprise automation technologies to join us remotely in the U.S. Eastern or Central Time Zone. In this role, you will partner closely with a small set of key enterprise customers to provide architectural guidance and implementation advice for the Red Hat Ansible Automation Platform. Primary responsibilities include acting as a crucial liaison between the customer, the company, and organizations across Red Hat. Much of your focus will be on facilitating communication, coordination, and collaboration across different teams to ensure the successful implementation and optimization of Red Hat's multi-product solutions. This role requires a unique blend of technical expertise, communication skills, and strategic thinking to bridge gaps, align objectives, and drive positive outcomes for all stakeholders involved. What You Will Do • Support enterprise customers implementing Red Hat Ansible Automated Platform solutions • Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams • Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation • Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments • Specialize in Ansible Automation Platform, providing expertise on its implementation and use • Perform technical reviews to proactively identify and prevent issues, sharing knowledge across teams • Gain a comprehensive understanding of the customer's technical infrastructures, environments, hardware, and product usage • Investigate and respond to support requests via various channels, including online, phone, video call, chat, etc. • Provide strategic advice and guidance on current and future Red Hat products and solutions • Manage customer cases, maintaining clear and concise documentation • Collaborate with engineering, R&D, product management, and technical support teams • Create and maintain technical documentation for issue resolution and knowledge sharing • Manage and grow customer relationships through attentive, relationship-based support • Visit customer sites as needed and ensure exceptional service experience What You Will Bring • Experience in a technical support, software development or engineering, or quality assurance organization • Extensive technical knowledge of Red Hat Ansible Automated Platform and similar automation technologies, including Chef, Puppet, SaltStack, etc; broad knowledge of automation practices and principles • Experience with configuration management, application deployment, and infrastructure orchestration technologies • Ability to manage and grow existing customer relationships by delivering proactive, relationship-based support • Outstanding verbal and written communication skills • Ability to convey complex information to customers clearly and concisely • Ability to manage multiple issues and projects • Bachelor's degree in a technology-related discipline is preferred • Residence within the U.S. Central or Eastern Time Zone • Software engineering background; experience with RPM-based Linux technologies • Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative is preferred • Experience working in DevOps environments preferred • Experience with container technologies such as Docker, Podman, and Kubernetes preferred • Experience deploying applications in cloud environments and developing containerized applications a plus • Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts preferred • Familiarity with source code management tools like Git or Apache Subversion (SVN) a plus #LI-AL2 The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.
    $94.6k-151.2k yearly 4h ago
  • Director - Vault Safety Suite

    Veeva Systems 4.5company rating

    Remote or Boston, MA Job

    Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role The Director role requires a deep understanding of the Pharmacovigilance function, related business processes, and the associated software applications used to collect, process, analyze and report data and manage related documents. This role is responsible for contributing to our Software Product Strategy while growing Veeva's Safety Suite market adoption in the US.What You'll Do Responsible for growing Veeva's market adoption for its Vault Safety Suite with a focus on overall market satisfaction in the US Provide business guidance to the Veeva Product team in support of new applications or enhancements for the Vault Safety Suite Provide thought leadership and sales support in driving new Vault Safety Suite opportunities Direct resources across the customer lifecycle from sales to project delivery and beyond to ensure success in the market Present at industry conferences, lead webinars, and author articles for industry publications Requirements Minimum of 3+ years of experience working in or consulting for the Safety department of a life sciences company, having focused on business processes and software applications/implementations Experience supporting the selling of software and/or services to life sciences organizations Ability to travel for customer meetings and presentations Nice to Have 5+ years of experience working within or for Pharmacovigilance organizations 5+ years in management consulting roles Proven track record of thought leadership through industry presentations, publications, or other mechanisms Perks & Benefits Medical, dental, vision, and basic life insurance Flexible PTO and company paid holidays Retirement programs 1% charitable giving program Compensation Base pay: $125,000 - $300,000 The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. #LI-RemoteUS Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
    $125k-300k yearly 60d+ ago
  • Sr Manager, Construction Scheduling

    NTT Global Data Centers Americas 4.2company rating

    Remote or Norwalk, CA Job

    Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Sr Manager, Construction Scheduling is responsible for managing the scheduling team and thus accountable for the overall scheduling program to be implemented across all NTT GDCA projects. This will include direct management of schedulers responsible for carrying out the scheduling strategies for both major construction projects and client fit out type projects. The schedule team will be responsible for developing requirements for the General Contractors as well as requirements for internal stakeholders. The scheduling program must cover the entire project life cycle from early project options analysis to project closeout. The Sr Manager for Scheduling must be able to inform long term strategic plans with data driven scheduling benchmarks. This position will also provide oversight and coaching to individual project teams, thus delivering consistent and predictable project performance. What you'll be doing ESSENTIAL DUTIES & RESPONSIBILITIES Manage a team of schedulers (internal and contracted employees) that will carry out all functions of the scheduling team. This includes setting goals and aligning on deliverables of each team member to achieve the strategic objectives for the organization. Develop schedule program requirements to be implemented across all data center projects. This may include, but not limited to, developing internal processes and requirements, developing requirements for GC contracts, creating standard milestones/definitions, creating standard project durations for early planning efforts, implementing consistent KPIs, overseeing project specific CPM schedules, and implementing earned value analysis. Manage contractual scheduling requirements to be included in GC contracts. This will require ability to train/coach new project teams on how to implement scheduling requirements. Review resource/cost loaded schedules to drive earned value analysis with project schedules. Develop and implement KPIs (key performance indicators) to demonstrate current state project performance and detect potential issues. Produce management level reports/indicators to demonstrate schedule performance across the portfolio of projects. Effectively implement Last Planner / Pull Planning requirements into the scheduling requirements. Review GC project schedules to identify potential concerns/issues with a focus on mitigation. This would include a review of the GC schedule to validate relationships, schedule logic, milestones, and constraints to determine the health of the project schedule. Collaborate with project teams to develop early project schedules using data driven durations. Partner closely with NTT GDCA preconstruction, design, and project management to plan the project and maintain control through the project life cycle. Work closely with NTT GDCA suppliers to meet scheduling requirements. KNOWLEDGE, SKILLS & ABILITIES Fully versed in critical path scheduling requirements for construction projects. Experience with Scheduling and Project Management software programs and/or tools such as: Microsoft Project and Primavera P6. Demonstrated ability to read and interpret construction drawings and specifications to understand, build, and approve/accept schedules produced by contractors Experience in performing Time Impact Analysis and developing schedule fragnets as required, as well as analyzing monthly updated, revised and/or recovery schedules Strong analytical, problem-solving skills. Capability to multi-task in a fast-paced environment. Ability to clearly set and lead meetings to develop strong project control systems. Ability to be highly confidential. Proficient with computers to include the utilization of Microsoft programs such as Word, Excel, Power Point and Outlook. Ability to work in a team environment. Manages stress and/or fast pace effectively. Excellent analytical, creative thinking, written and verbal communication skills. #GlobalDataCentersCareers #LI-AR3 EDUCATION & EXPERIENCE Bachelor's degree in construction management, Business, or Engineering. 12 years' experience with construction scheduling responsibilities, that may include schedule development, schedule analysis, CPM scheduling, earned value analysis, TIA, or other schedule impact analytical tools. Experience with Data Centers or high-tech construction projects a plus. Experience managing internal/ contracted resources to meet scheduling goals. PHYSICAL REQUIREMENTS Primarily sitting with some walking, standing, and bending. Able to hear and speak into a telephone. Close visual work on a computer terminal. Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments. Able to lift and carry up to 20 lbs. WORK CONDITIONS & OTHER REQUIREMENTS This role is expected to be remote with an occasional need to be on-site and/or construction jobsite. Ability to travel up to 25% Must possess a current, valid state-issued driver's license. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $ 161,635 - $ 197,600. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
    $161.6k-197.6k yearly 60d+ ago
  • Telecommunications Network Provisioning Specialist

    NTT Global Data Centers Americas 4.2company rating

    Remote or Norwalk, CA Job

    Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The role of Telecommunications Specialist has the core responsibility of acquiring and processing orders for telecommunications circuits, creating PR/POs with Finance for new services, and ensuring that all invoices are processed through Finance within agreed Service Level Agreement (SLA) and Key Performance Indicators (KPIs). This role works with carriers to obtain quotes and processes carrier Sales Order through Legal processes. This role also ensures that all invoice validations are performed so that invoiced circuits fall under the correct carrier billing accounts, and all exceptions are researched and resolved. This role is also responsible for proactively reaching out to carriers and clients to resolve invoice approval outstanding issues and avoid late payments This role is responsible for communicating any issues to through the relevant channels relating to invoice approvals, validations or missing invoices. What you'll be doing ESSENTIAL DUTIES & RESPONSIBILITIES Works with carriers to obtain quotes for telecom circuits and processes Sales Orders through Legal for signature and return to carrier. Creates Purchase Request to Finance for ordered services and updates documentation with PO; updates invoices so POs show up properly in invoices. Subject matter expert who encourages a streamlined workflow and possesses an end-to-end process knowledge of FLA, validations, dispute management, bill pay process, client/carrier interactions, late payment and missing invoice analysis, process exceptions and controls Ensures that all invoices are being processed through FLA and validations to meet SLAs and KPIs Keeps management updated of potential ordering, PR/PO, or invoice processing issues Responsible for proactively reaching out to carriers and internal organizations to resolve issues. Manages POs fund amounts so that POs can be refunded or reissued on a timely manner according to standard business procedures. Assists with client or vendor escalations Identifies any IT related issues and communicate them effectively via logging an ITSM ticket Provides invoice management services to assigned clients serving as liaison to the client by providing overall accountability and acting in the client's interest to manage telecommunications cost allocation and invoice exception management Performs standard invoice validation checks, documenting and resolving exceptions following the appropriate handling procedures Ensures that services are billed to proper legal entity names and resolves errors with the carriers (applies to US clients only) Validates that all invoices are received when expected and escalates and resolves late/missing invoices to the carrier. This function may also result in reporting accrued items to the client Identifies missing payments from previous invoices and interfaces with telecommunications provider to resolve missing payment/cash application errors Interfaces with client's telecommunications service providers (carriers) to resolve exceptions and ensures that invoices are re-issued correctly or that credits are validated on client's invoices in accordance with exception management and client's business rules KNOWLEDGE, SKILLS & ABILITIES Solid understanding of client cost accounting methodologies Solid understanding of telecommunication services Ability to understand and create business process flows; ability to interact with other departments for process alignment. Expertise around understanding budgets and aligning PR/PO to match budgets. Proven client service skills with demonstrated written and verbal communications capabilities suitable for client meetings and correspondence with senior management/management Excellent written communication abilities Clear and concise verbal communication ability Goal oriented while exhibiting persistence in follow up, escalation, and resolution Exceptional attention to detail and takes pride in delivering demonstrated results Ability to multi-task projects, assignments and daily workload while maintaining timely deliverables #GlobalDataCentersCareers #LI-PD1 EDUCATION & EXPERIENCE Bachelor's degree or equivalent in Telecommunications or Information Technology, or related field. Relevant certifications such as Certified Telecommunications Network Specialist (CTNS) or Project Management Professional (PMP) are advantageous. High level of experience providing telecommunications accounts payable services, or carrier telecommunications client service including circuit ordering or invoice analysis or other telecom financial role High level of experience in telecommunications wire line and wireless services PHYSICAL REQUIREMENTS Primarily walking, sitting, standing, and bending. Ability to work in confined spaces. Able to hear and speak on a telephone. Close visual work on a computer terminal. Dexterity of hands and fingers to operate any required to operate computer keyboard, mouse, other technical instruments, and for performing cable terminations and testing. WORK CONDITIONS & OTHER REQUIREMENTS This position is expected to be remote for the near future with an occasional need to be on-site in a shared work environment Extensive daily usage of workstation or computer. Must be available for 24x7 support of customers and NTT GDC Americas, Inc. Some travel as required. Travel requirements may vary based on the frequency and intensity of remote site operations. Must possess a current, valid state-issued driver's license. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $ 89,600 - $ 128,200. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
    $89.6k-128.2k yearly 60d+ ago
  • Senior Sales Engineer - Remote

    Bigcommerce 4.8company rating

    Remote or Austin, TX Job

    BigCommerce's mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses. We are equally passionate about growing our employee's careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry. BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce, named a "Best Place to Work"in our offices around the globe (London, Kyiv, Sydney, Austin, and San Francisco), is looking for a Senior Sales Engineer (SE) to take a high impact, high visibility role facilitating the sales growth of the company. The SE works closely with our Account Executives throughout the sales process assisting with product demonstrations, recommending solutions and providing industry and product expertise to our prospects. In addition, the SE acts as a product evangelist, educating the sales team on product, implementation, training and services best practices. Demonstrating our solutions both in virtual and live meetings is required as is ensuring that our Account Executives have the technical support they need throughout the sales cycle. A wide degree of creativity and latitude is expected. What You'll Do: * Educate prospects on BigCommerce solution by providing a consultative, best practices approach including analysis and analytics to match prospect's business and technical requirements * Conduct needs analysis and technical scoping sessions with prospective customers to gather and document key requirements * Become fluent in competitive positioning and be effective in differentiating BigCommerce * Provide pre-sales technical consulting to Sales staff by participating in online demonstrations, conference calls and site visits with our Account Executives * Document all customer questions to ensure immediate follow-up on all outstanding issues * Become a trusted advisor and the voice of our prospects and partners to Sales and Marketing teams * Work closely with the Account Executives to respond to proposals and RFP's to ensure that all technical information and recommendations address client's requirements * Support our partner ecosystem, including Design and Technology partners, in developing custom solutions to meet prospect needs * Collaborate with Product Management, Engineering, Client Services, and Marketing teams to ensure that newly released features are understood and continue to strengthen our value proposition. * Lead initiatives to facilitate smoother and faster sales cycles as well as higher win rates. * Ability to travel up to 25% of the time, for usually 1-2 days per visit to support prospects, partners and industry events. Who You Are: * 2+ years Sales/Solutions Engineering experience in a relevant market * Strong knowledge of web technologies including HTML, CSS, JavaScript, React, Next.js, and JSON. * A history of working with RESTful APIs and popular API clients, such as Postman. * SaaS sales experience with comprehension of the milestones associated with a software sales cycle. * Comfortable with consultative presentation to C-level business executives as well as detailed, in-depth discussions with a technical audience. * Experience with commerce solutions and applications including POS, product catalogs, order management, ERP and payment gateways. * Sales methodology and Solution selling training a plus * Charismatic and energetic self-starting personality * Ability to collaborate with and motivate multiple groups toward accomplishing a task * Experienced in solution architecting, project scoping and product demonstration skills * Strong verbal, presentation, written, and organizational skills with a passion for winning This description is intended to serve as a summary of key duties and responsibilities and may not contain a comprehensive list of activities. (Pay Transparency Range: $120,000.00 - $210,000.00) #LI-REMOTE #LI-GL1 Not all candidates will be eligible for the upper end of the salary range (or have the minimum apply to them), but rather, the exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Diversity, Equity, and Inclusion at BigCommerce Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team. Learn more about the BigCommerce team, culture and benefits at ******************************* . Protect Yourself Against Hiring Scams: Our Corporate Disclaimer BigCommerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: BigCommerce does not offer jobs to individuals who do not go through our formal hiring process. BigCommerce will never: * require payment of recruitment fees from candidates; * request personally identifiable information through unsanctioned websites or applications; * attempt to solicit money from you as part of the hiring process or as part of an employment offer; * solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from BigCommerce, we urge you to be extremely cautious and avoid engaging or responding.
    $120k-210k yearly 52d ago
  • Director, Demand Generation, North America

    Bullhorn 4.6company rating

    Remote Bullhorn Job

    Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. Bullhorn fosters a dynamic and supportive environment where hard work and great results are rewarded and celebrated. We value openness and continuous improvement, encouraging team members to acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a positive and empowering workplace for everyone. About the Role Reporting to the VP of Marketing, the Director of Demand Generation will lead the development and execution of Bullhorn's demand generation strategy for North America. They will manage a team focused on developing and executing compelling, multi-channel account based marketing programs, working closely with sales and marketing leadership to create impactful campaigns that engage prospects, advance key accounts, and strengthen the Bullhorn brand. The ideal candidate is a strategic, detail-oriented self-starter with strong analytical and relationship-building skills. A typical day will include... Developing and executing against go-to-market plans for the North American markets (both greenfield and whitespace) Creating compelling multi-channel programs that generate demand in each target segment and align with our value propositions to support the company's bookings targets, measuring marketing contribution and ROI Implementing world-class standard operating procedures for demand generation including account based marketing, measurement and attribution, lead flow optimization, campaign development, event marketing, and more Managing and building a team of marketers within demand generation in North America and influencing/partnering across various disciplines (product marketing, events, digital, operations, creative, execution) Partnering closely with key stakeholders across the entire marketing organization, sales leadership, and Bullhorn executives on cross-functional initiatives This role is a fit for you if… You have 10-15 years in a demand generation/marketing programs role and 4-5 years in a leadership position You've managed marketing professionals across a variety of disciplines (events, web, digital, marketing operations, campaign management) You've worked in Tech/SaaS companies with a multi-product go-to-market strategy and experience with expanding the share of wallet within the existing install base You thrive in fast-paced settings, working on multiple projects simultaneously, with a track record of successfully bringing them from conception to completion You have very strong written and verbal communication skills and are metrics-obsessed when it comes to tracking marketing performance You are a self-starter and enjoy working in a team setting What we offer... Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more Unlimited Planned Paid Time Off Global Mental Health Support On-Demand Learning & Development Quarterly paid volunteer days Lucrative Employee Referral Program (eligible for prior to your first day) Company-wide mentor program Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human. We are a people-first culture where everyone's contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.
    $118k-160k yearly est. 35d ago
  • Senior Information Security Management Specialist

    NTT Global Data Centers Americas 4.2company rating

    Remote or Norwalk, CA Job

    Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Information Security Management Specialist is an advanced subject matter expert, responsible for playing a crucial part in overseeing the organization's information security program, with a focus on cybersecurity and policy management. This role involves managing overall ISMS, leading risk assessments, developing information security policies, ensuring alignment with industry standards and regulations, and fostering a culture of information security awareness among employees. What you'll be doing KEY RESPONSIBILITIES Ensure compliance and maintenance of ISO 27001:2022 standard as well as all Information Security requirements with respect to laws, regulations, client requirements, NTT DATA and Group requirements including active participation in internal and external ISMS audits. Leads risk assessments and gap analyses to identify vulnerabilities and recommends risk mitigation strategies. Develops and maintains information security policies, standards, and procedures. Collaborates with legal and compliance teams to ensure adherence to regulatory requirements. Provides guidance and support to junior information security team members. Assists in the creation and delivery of information security awareness and training programs. Participates in information security incident response activities as needed. Contributes to the continuous improvement of the information security program. Assists in policy management and refinement. Conducting information security audits, gap assessments, managing external certification and customer audits. Performs any other related task as required. KNOWLEDGE & ATTRIBUTES Advanced understanding of information security frameworks and standards. Advanced proficiency in conducting risk assessments, analyzing security controls, and policy management. Excellent communication and interpersonal skills for collaborating with various stakeholders. Strong project management skills for handling security initiatives. Advanced familiarity with aspects related to information security. Knowledge and application: Applies advanced wide-ranging experience and in-depth professional knowledge to develop and resolve complex models and procedures in creative way. Directs the application of existing principles and guides development of new policies and ideas; Determines own methods and procedures on new assignments. Problem solving: Understands and works on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors, solutions may need to be devised from limited information. Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results. Interaction: Frequently advises key people outside own area of expertise on complex matters. ACADEMIC QUALIFICATIONS & CERTIFICATIONS Bachelor's degree or equivalent in Information Technology or Computer Science degree or related field. Information Security certifications such as ISO 27001 Lead Auditor/Implementer, CISM, CISA, CRISC, CISSP, CEH, COBIT or equivalent preferred. REQUIRED EXPERIENCE 10-12 Years of experience related to Information Security/Cybersecurity Advanced experience in information security, managing and conducting audits Advanced experience in leading risk assessments, compliance efforts, security awareness initiatives, and policy management PHYSICAL REQUIREMENTS Operate computer, peripherals, and other office equipment. WORK CONDITIONS & OTHER REQUIREMENTS Travel required 20% of time. Perform work from a remote location with stable internet connection. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $ 144,900.00 - $ 191,000.00. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. #GlobalDataCentersCareers Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
    $144.9k-191k yearly 13d ago
  • Staff Software Development Engineer - Browser Team

    Zscaler 4.4company rating

    Remote Job

    Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. We are looking for an experienced Software Engineer to join our Cloud Browser Isolation Product Team. Reporting to the Senior Manager, Software Development Engineering, based in Madrid, you will be working remotely and you'll be responsible for: Owning the definition, design, implementation, testing, delivery, monitoring, and reliability of multiple core components to ensure optimal browser streaming experiences for customers. Collaborating with stakeholders to analyze requirements and develop scalable, secure, and extensible technical solutions for cloud applications. Writing high-quality, testable, maintainable, and secure code, while integrating appropriate tests into CI/CD pipelines for reliable deployments. Fostering team growth through mentoring and knowledge sharing, maintaining a focus on continuous learning and improvement. Taking full ownership of deployed services, including on-call responsibilities, to ensure reliability and minimize production incidents. What We Are Looking For (Minimum Qualifications): 6+ years of professional experience in developing applications for Linux and high-traffic cloud-based systems, with advanced expertise in C++. Proven experience in implementing and maintaining features in Chromium, including contributions at various layers such as content, browser, core, compositor, and networking. Strong understanding of modern web programming concepts and languages, such as JavaScript, TypeScript, or similar technologies. Familiarity with networking technologies like gRPC and WebSockets, with hands-on implementation expertise in robust communication architectures. Extensive experience with software quality automation tools, testing frameworks, and CI/CD pipelines to streamline development and deployment processes. What Will Make You Stand Out (Preferred Qualifications): Expertise in protocols such as HTTP/HTTP3, UDP or other, with a strong understanding of their unique challenges. Proficiency in modern build tools and compilers, including LLVM, Emscripten toolchains, GN, and Bazel, along with experience in cloud platforms and monitoring tools like AWS, Kubernetes, Kibana, Grafana, or Mimir. Bonus: Active contributor to the Chromium open-source project or similar large-scale open-source initiatives. #LI-MM8 #LI-REMOTE At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
    $113k-151k yearly est. 1d ago
  • Snr Partner Business Manager, Germany

    Zscaler 4.4company rating

    Remote Job

    Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. We're looking for an experienced Senior Partner Business Manager to join our CEUR team, based in Germany. Reporting to the CEUR Director of Channel Sales, you'll be responsible for: Engaging with Deutsche Telekom through planning, forecasting, opportunity management, active deal support, and services engagements Developing product and sales competency within our core set of regional strategic partners, influencing their GTM and sales strategy with Zscaler's "CLOSE framework" to lead partner sourced pipeline Advising and coaching the sales, technical and operations team supporting those accounts and customers as to how to grow and accelerate Zscaler's presence within that segment Satisfying business Indicators associated with pipeline contribution, business development meetings and ACV growth by partner Promoting collaboration with partners, field sales, Distributors, and customers to form joint account plans, mapping to customer opportunities, increasing sales velocity, and winning together What We're Looking for (Minimum Qualifications) Must have 8 years of experience in Channel sales within a SaaS based software company Recent experience working with Deutsche Telekom Minimum education to degree level Must be proficient in complex deals Superb Joint business planning or Territory planning skills and a demonstrated history outlining and establishing sales strategies What Will Make You Stand Out (Preferred Qualifications) Demonstrable levels of achievement against target Cyber Security knowledge Demonstrate leadership that promotes and exemplifies the highest levels of teamwork, accountability, and mutual support to the Partner #LI-NF2 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
    $111k-145k yearly est. 1d ago
  • Staff Network Engineer

    Zscaler 4.4company rating

    Remote Job

    Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multi-tenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. We are looking for an experienced Staff Network Engineer to join our remote team. You will report to the EMEA Manager, Network Engineering and be responsible for: Deploying, operating, monitoring, and supporting the Zscaler worldwide production network inside multiple data centers Participating in on-call rotation in weekends and holidays Troubleshooting Network-related issues What We Are Looking For (Minimum Qualifications): 5-8 years of experience with high-speed fiber Ethernet networks Expert level hands-on experience in BGP routing operation, design, and troubleshooting in both IPv4 and IPv6 for large scale Enterprise or Telecom networks Deep knowledge of DNS, HTTPS, GRE, and IPsec protocols with hands-on troubleshooting experience Real life experience troubleshooting L2 and L3 Ethernet networks In-depth understanding of networking concepts including performance parameters of TCP/IP stack and hands-on experience of IP-packet analysis using Wireshark What Will Make You Stand Out (Preferred Qualifications): Experience in remote Data Centre operations Deep knowledge on Unix/Linux/FreeBSD, and Network equipment and the functions they perform CCIE Enterprise Infrastructure / Service Provider, JNCIP-ENT / JNCIP-SP or related certifications #LI-MM8 #LI-REMOTE At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
    $98k-130k yearly est. 1d ago
  • Manager, Product Security Engineering

    Red Hat 4.6company rating

    Remote Job

    Red Hat is seeking an AI-enthusiastic People Manager to lead the Product Security Operations team. This role oversees daily operations and strategic initiatives across critical functions including global security governance, customer support, data science, and training. The ideal candidate is a seasoned people leader with cybersecurity and program management expertise, capable of supervising program managers, guiding a globally dispersed team, and building key relationships to drive significant company security objectives and strengthen the team's role within Red Hat. As Manager, you will work closely with the other managers within Product Security, as well as with partners and stakeholders from Red Hat Operations, Marketing, Products and Global Engineering teams. You will assist your team by helping them set up goals and milestones that will guide the team to success. What you will do: Oversee the day-to-day management of a team of security professionals, both junior and senior-level, who are responsible for driving execution to protect customers from meaningful security concerns in our products. Perform one-on-one performance and coaching sessions with all team members on a regular basis. Communicate and translate vision/strategy to staff; responsible for executing on functional and business goals for the team. Help manage the backlog of work and prioritize with senior leadership. Drive organizational maturity through the adoption and advocacy of AI and automation. Act as an agent of change to adopt and promote the Red Hat culture. Emphasize a strong customer focus throughout the organization Collaborate closely with leadership peers to deliver expected results. Rapid response to escalations and security events, works well under pressure. Hire new people and retain key talent. What you will bring Demonstrated people management, coaching and conflict resolution skills Previous commercial experience in a software engineering environment as part of a technology-oriented company or team Ability to manage remote teams and work in globally distributed organization Ability to identify potential, develop people, and motivate teams Ability to handle multiple priorities and work under pressure Proven ability to interact effectively and diplomatically with all levels of people from diverse cultural backgrounds Relies on extensive experience and judgment to plan and accomplish goals. Wide degree of creativity and latitude is expected Ability to network and establish strong working relationships with peers across the Red Hat organization Drive or participate in global Red Hat programs and operational improvements Excellent oral and written communication skills High attention to detail Previous experience with security with a background in program management are a plus Industry certification such as CISSP, CSSLP, CISM, PMP, PgMP or similar are a plus The salary range for this position is $164,850.00 - $271,910.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.
    $164.9k-271.9k yearly 4h ago
  • Technical Support Engineer

    Red Hat 4.6company rating

    Remote Job

    The Red Hat Customer Experience and Engagement (CEE) team is looking for a Technical Support Engineer with a background in Platform-as-a-Service (PaaS) technologies to join our Hybrid Cloud Infrastructure team in the western U.S. In this role, you will provide high-level technical support and sustaining engineering services to maximize uptime and reduce IT costs for enterprise customers using Red Hat OpenShift Container Platform. You'll work closely with customers, developers, architects, and operations teams to troubleshoot and solve complex technical issues. You'll collaborate with engineering teams and work alongside some of the brightest developers in the open source community. As a Technical Support Engineer, you will also partner with key strategic cloud partners to jointly solve multi-vendor customer issues. This is a great opportunity to join one of the fastest-growing enterprise software and services companies and the leading provider of open source software. Well-qualified, home-based applicants within the U.S. Mountain or Pacific time zones will be considered. What you will do: Serve as a direct point of contact and adviser for customer inquiries about Red Hat OpenShift Container Platform through our customer portal and over the phone Deliver exceptional customer experience by troubleshooting a variety of issues and recommending solutions in a professional and courteous manner Analyze issues to identify problem areas and effectively communicate corrective actions and resolutions to customers Collaborate with members of the technical support team and external parties during the problem resolution process Create documentation on diagnostic steps and solutions for future incidents Work some weekend and holiday shift duties on a rotational schedule as needed What you will bring: 3+ years of experience working with Linux or UNIX operating systems; Linux system installation, configuration, and maintenance experience is a big plus 3+ years of experience working as a support or development engineer for a Platform-as-a-Service (PaaS) provider or hosting service Experience working with hosted applications or large-scale application deployments Familiarity with technologies like Red Hat OpenShift Container Platform, Kubernetes, and Red Hat Ansible Automation Platform, cloud management Good understanding of Linux tools with an emphasis on cURL, Git, strace, and Wireshark Solid troubleshooting skills and passion for problem-solving and investigation Outstanding communications skills in English and the ability to communicate courteously and effectively with customers, colleagues, and third-party vendors The following are considered a plus: Bachelor's degree in a technical field; degree in engineering or computer science Knowledge of technical support systems and tools Familiarity with Red Hat's solutions portfolio and open source software development Participation in open source projects, including patches submitted for upstream inclusion Red Hat Certified Engineer certification (RHCE) Experience with Open vSwitch, Red Hat Application Services, Apache Tomcat, Node.js, Ruby, Python web frameworks, and .NET Framework technologies Experience with networking troubleshooting and diagnostics, including familiarity with packet capture analysis, a firm understanding of IP, TCP, UDP, TLS, load balancing, and routing with regards to software-defined networking, and awareness of components like NetworkPolicy, Operators, Machine Config, x509 certificates, OpenSSL, and TLS Auth The salary range for this position is $39.84 - $63.76. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.
    $39.8-63.8 hourly 35d ago
  • Technical Account Manager - OpenShift Container Platform

    Red Hat 4.6company rating

    Remote Job

    About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer to join us remotely as an OpenShift Technical Account Manager (TAM) in the U.S. Pacific or Mountain Time Zone. In this role, you will work with a small set of enterprise customers to provide direct technical and architectural guidance for the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just “break-fix” solutions. Customers get industry-leading resources that enable their technical environments to run efficiently, so they can focus on growing their businesses. Technical account management is a premium support offering that builds, maintains, and grows long-lasting customer loyalty between Red Hat and our customers. You will forge relationships with your customers, develop a deep technical understanding of their Red Hat implementation, share technical best practices and act as point of contact for any major incidents, managing the customer's expectations and communications through resolution of such incidents. You will tailor support for each customer's environment, facilitate collaboration with their other vendors and advocate on their behalf. At the same time, you'll work closely with our engineering, research and development, product management, and technical support teams to debug, test, and resolve issues. The ideal TAM is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, is able to learn new technologies quickly and uses their time efficiently. What You Will Do • Support enterprise customers in implementing automated and containerized cloud application platform solutions • Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms • Develop relationships with key business and IT stakeholders and become an expert on a customer's implementation by understanding their top business goals and priorities • Perform technical reviews and share knowledge to proactively identify and prevent issues • Gain understanding of customer technical infrastructures, hardware, and offerings and serve as a customer advocate within Red Hat • Collaborate with the engineering, research and development, product management, and technical support teams • Create customer engagement plans and keep the documentation on the customer's environment updated • Create documentation regarding customer issues and technical details on how to resolve them • Manage and grow customer relationships by delivering attentive, relationship-based support • Build trust with customers and serve as their advocate within Red Hat • Forewarn customers of technology changes or potential disruptions to their service and advice on mitigation strategies. • Provide advice and guidance to customers about their current and future Red Hat products • Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams • Complete analysis and present periodic reviews of operational performance to customer leadership • Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success • Communicate how specific Red Hat cloud solutions and our cloud roadmap align to customer use cases • Travel occasionally to visit regional customers What You Will Bring • 5+ years of experience working in a support, development, engineering, IT, or a quality assurance organization • Administration experience with Platform-as-a-Service (PaaS) cloud solutions like Red Hat OpenShift Container Platform • Expertise in enterprise cloud solutions like Platform-as-a-Service (PaaS), containers, Kubernetes, cloud management, and IT automation • Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support • Competent comprehension of enterprise architecture and strategic business drivers • Ability to manage multiple issues and projects with shifting priorities and timelines • Outstanding written and verbal communication skills and ability to convey complex information to customers clearly and concisely in English • Ability to travel for customer visits and events within the region • Residence within the U.S. Pacific or Mountain Time Zone • Bachelor's degree or an equivalent in a technology-related discipline, ideally computer science or engineering is a plus • Experience working in DevOps environments preferred • Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts a plus • Familiarity with source code management tools like Git or SVN preferred • Red Hat Certified Engineer (RHCE) a plus #LI-REMOTE #LI-AL2 The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.
    $94.6k-151.2k yearly 4h ago
  • Director, Channel & Alliances - West

    Zscaler 4.4company rating

    Remote Job

    Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. We're looking for an experienced Director, Channel & Alliances to join our team. Reporting to the VP, Channel & Alliances, you will be responsible for: Leading a team of Partner Business Managers (PBMs) in the western US region to drive incremental partner-sourced pipeline and bookings Establishing and implementing selection process, criteria, and controls for selection, management, and performance of alliance & channel partners including regular reviews of contractual obligations with partners and compliance with Zscaler policies, procedures, and ethical standards Creating partner sales and technical champions Ensuring organizational, operational, staffing, financial, quality and customer satisfaction targets are met by partners Developing relationships and collaborate with internal stakeholders including practice build architecture (sales engineering), product marketing, channel operations, field marketing, technical alliances, finance, operations What We're Looking For (Minimum Requirements) Bachelor's degree or global equivalent 5+ years experience leading channel sales teams and achieving quota Experience leveraging security solution providers and GSIs to achieve quota Must be based in the western US What Will Make You Stand Out (Preferred Qualifications) Success with building and scaling partner services Experience with leveraging technical alliances and hyperscalers Existing selling and services relationships with Optiv, CDW, SHI, WWT, Presidio, GuidePoint, Ahead, Defy, ePlus, and Trace3 #LI-Remote #LI-WF1 Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range$161,700—$231,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
    $161.7k-231k yearly 1d ago

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