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Business Partner skills for your resume and career

Updated January 8, 2025

6 min read

Quoted Experts

James Wilkerson Ph.D.,

James Wilkerson Ph.D.

Below we've compiled a list of the most critical business partner skills. We ranked the top skills for business partners based on the percentage of resumes they appeared on. For example, 8.3% of business partner resumes contained analytics as a skill. Continue reading to find out what skills a business partner needs to be successful in the workplace.

15 business partner skills for your resume and career

1. Analytics

Here's how business partners use analytics:

Leveraged focused data analytics on call center productivity and team performance to recommend and implement technical and staffing solutions.
Performed package and component integration implementations to create a durable data analytics framework for evolving threats.

2. Project Management

Here's how business partners use project management:

Developed and executed network optimization and quality initiatives providing project management and supporting senior supply chain leadership in achieving business results.
Provided IT consulting, project management and application support for 40+ business applications supporting the global corporate research and engineering sectors.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how business partners use customer service:

Served as a senior CRM/Customer Service/Contact Center functional subject matter expert on selected pursuit and delivery teams in multiple global regions.
Coordinated and delegated a staff of 8-10 individuals to achieve superior operational and customer service.

4. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how business partners use human resources:

Provided support to managers as a resource concerning Human Resources questions, performance appraisal programs, and disciplinary procedures and termination.
Manage the Human Resources coordinator including career development, performance management and objective delivery to the business unit.

5. Performance Management

Here's how business partners use performance management:

Achieved strong and sustainable revenue, market and profit contributions through expertise in business development, organizational development and performance management.
Educate and facilitate understanding of employment relations, employment law, talent acquisition, performance management, and operational improvement.

6. Excellent Interpersonal

Here's how business partners use excellent interpersonal:

Succeeded in bridging communication between technology teams and business leaders by leveraging expertise in SAP HR module and excellent interpersonal skills.
Identify new revenue opportunities and utilize excellent interpersonal skills to foster and maintain valuable working relationships with potential and existing accounts.

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7. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how business partners use healthcare:

Managed a domestic and international healthcare compliance program.
Reported to Sales Finance Manager Europe and FP&A Manger GE Healthcare International while working closely with Operations Team.

8. Shared Services

Here's how business partners use shared services:

Create and develop programs to increase transparency and awareness among Shared Services procurement staff and internal customers.
Supported and communicated change over to a Shared Services environment.

9. Business Objectives

Business Objectives refer to the goals and objectives which a company has set for itself. They could be related to profit, increasing growth of a business, or something else.

Here's how business partners use business objectives:

Partnered with business stakeholders to plan, develop and implement technology projects that achieved business objectives.
Educated business executives and their leaders on technology strategy, trends, and how it relates to their business objectives.

10. Employee Engagement

Here's how business partners use employee engagement:

Established framework for initiative focusing on engaging, educating, and retaining young professionals through creation of employee engagement committee.
Lead initiatives that assist in supporting talent acquisition, employee engagement, reward and recognition programs and organization/talent development.

11. Business Strategy

The decisions and plans formulated by businesses that help them in achieving their business objective and milestones are referred to as business strategy. It allows companies to secure a competitive status in the market against other contenders. Companies form business strategies for longer terms such as 5 - 10 years, that helps staff in working towards a unified objective.

Here's how business partners use business strategy:

Serve as the primary liaison between business leaders and technology resources to ensure technology solutions effectively align with the business strategy.
Utilize Business Engineering methodology to align business strategy/architecture, processes, and infrastructure architecture.

12. Strong Analytical

Here's how business partners use strong analytical:

Maintained strong analytical understanding of competition and brought to market reasonable pricing structure, commensurate with outstanding value proposition.
Self-motivated, results-orientated leader with strong analytical, organizational and communication skills.

13. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how business partners use business development:

Mentored business development team for SOA-based Billing and Customer Care software and established multiple strategic alliance relationships with industry leading partners.
Engaged with Business Development teams to support proposals and research viability of pursuits based on data culled from Resource Management Database.

14. Financial Analysis

Here's how business partners use financial analysis:

Provide Lines of Businesses and functions financial analysis to support complex business performance and management decision-making.
Trained plant management in the use of all tools.Skills UsedFinancial analysis; Lean manufacturing; Continuous improvement

15. Process Improvement

Here's how business partners use process improvement:

Managed and delivered on a variety of HR/Recruitment/Staffing policies and process improvement projects.
Lead Multiple Business Process Improvement projects with significant productivity and cost saving impact.

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What skills help Business Partners find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Business Partner resumes?

James Wilkerson Ph.D.

Business Program Coordinator, Project and Supply Chain Management Program Coordinator, The Pennsylvania State University

Skills, experience, knowledge, and abilities that matter especially strongly include target market analysis (including market research skills and knowledge), product/service positioning within competitive field, project work or coordination with sales staff, major client relationship management, and enough general business and industry knowledge to be able to relate business development to operational/production realities.

What soft skills should all Business Partners possess?

James Wilkerson Ph.D.

Business Program Coordinator, Project and Supply Chain Management Program Coordinator, The Pennsylvania State University

Verbal skills (both speaking and writing), negotiation skills, unfailing honesty, ability to empathize with clients' wants, and teamwork skills suitable for working collaboratively with sales and operations staff.

What hard/technical skills are most important for Business Partners?

James Wilkerson Ph.D.

Business Program Coordinator, Project and Supply Chain Management Program Coordinator, The Pennsylvania State University

Spreadsheet (Excel) skills (including graph production from data), basic statistical knowledge, and online information search skills.

What Business Partner skills would you recommend for someone trying to advance their career?

Dr. Kim Roberts

Professor of Operations Management, Website

Business professionals lead organizations by focused efforts that revolve around products/services, processes, and people. Business professionals work to ensure the firm's products and/or services meet customer expectations, with an eye toward an ever-changing market. They manage processes that produce or support the firm's products. This requires the ability to analyze data to make informed decisions, to drive continuous improvement, and to solve problems through critical thinking. Successful business professionals must also create climates that promote teamwork and foster collaboration.

Do you want to know more?

List of business partner skills to add to your resume

The most important skills for a business partner resume and required skills for a business partner to have include:

Analytics
Project Management
Customer Service
Human Resources
Performance Management
Excellent Interpersonal
Healthcare
Shared Services
Business Objectives
Employee Engagement
Business Strategy
Strong Analytical
Business Development
Financial Analysis
Process Improvement
Client Facing

Salesforce
Digital Marketing
Facebook
Conflict Resolution
Logistics
Business Process
Business Cases
Succession Planning
Work Ethic
CRM
HRIS
Business Operations
Workforce Planning
Career Development
Lean Six Sigma
Employee Development

Payroll
Customer Satisfaction
Visualization
ROI
Leadership Development
Leveraged
Strategic Thinking
Training Programs
Tactical Support
SQL
Business Plan
Direct Reports
PET
RFP
ERP

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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