Part- Time Customer Service Agent
Call Center Agent Job In Bentonville, AR
Come and work for Envoy Air, an American Airlines Group Company, at (Northwest Arkansas National Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $15.46/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
Sales Call Center Representative
Call Center Agent Job 12 miles from Bentonville
McLarty Daniel Automotive is seeking a Sales Business Development Representative to join our team. In this role you will be responsible for answering incoming call and leads, and develop relationships with customers. You will be expected to meet and exceed sales targets, provide exceptional customer service, and be a brand ambassador for McLarty Daniel Automotive.
Salary and Benefits:
New Hire Training- Min. $14.00 per Hour x 40 Hours per Week, for 4 Weeks (Salary plus bonus after 4 weeks).
Average annual income of $52000 ( with potential to earn more)
Salary Paid Weekly
Bonus Paid Monthly
Holiday & Vacation Pay
Flexible Schedule
Sick Pay & Bereavement Pay
Dental, Medical, Vision Plans Available
Best Christmas Party in NWA!!!
Qualifications:
Prior experience in automotive sales or business development preferred
Excellent communication and interpersonal skills
Ability to build and maintain relationships with customers
Ability to work in a fast paced environment
Ability to work independently and as part of a team
Ability to work evenings and Saturday
Great Teammate with collaborative attitude Prompt & Courteous
Valid Driver’s License
Responsibilities:
Develop and maintain relationships with customers
Meet and exceed target goals
Provide exceptional customer service
Maintain accurate customer information
Collaborate with team members and other departments
Attend training and development sessions
If you are a motivated and enthusiastic individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Automotive Call Center Rep / BDC
Call Center Agent Job In Bentonville, AR
Business Development Representative – McLarty Daniel Buick GMC
Bentonville, AR | Competitive Pay + Bonuses | Inbound & Outbound Sales
Are you the kind of person who thrives on conversations, loves making connections, and gets a little thrill when you turn a lead into a real opportunity? If so, McLarty Daniel Buick GMC wants YOU to join our Business Development team!
What You’ll Do
Answer inbound calls, texts, and internet inquiries with a friendly, professional approach
Make outbound calls to potential customers—don’t worry, we’ll provide the leads!
Follow up with customers who have shown interest in a vehicle but haven’t taken the plunge yet
Assist the sales team by setting appointments and keeping our CRM (customer management system) in tip-top shape
Be a key part of our customer experience, making sure everyone who contacts us feels heard and valued
What We’re Looking For
Someone with strong communication skills—you can keep a convo flowing effortlessly
A friendly, confident voice that makes people want to keep talking
Ability to multitask in a fast-paced environment (calls, emails, chats—you got this!)
Previous experience in a call center, sales, or customer service is a plus but not required
Comfortable making outbound calls—we’ll train you on everything else
What You’ll Get
Hourly Pay + Performance Bonuses (your effort = your earnings!)
Full-time schedule with benefits
Paid Training & Ongoing Support—we set you up for success
Growth Opportunities—our top performers move up fast!
Employee Discounts on Vehicles & Services
Why McLarty Daniel Buick GMC?
We’re more than just a dealership—we’re a team that values its people. We believe in work-life balance, career growth, and rewarding hard work. If you’re ready to start a career where your skills matter and your hustle is appreciated, this is the place for you!
Licensed Insurance Customer Service
Call Center Agent Job 20 miles from Bentonville
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Property Casualty license and insurance experience is preferred.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus bonus
Commissions (based on licensing and sales)
Paid time off (vacation/major holidays)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license
Life and Health license
State Farm experience and/or insurance experience preferred
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Experience Representative - Onsite
Call Center Agent Job 12 miles from Bentonville
We are looking for an Customer Experience Representative to join our team!
A career at Paschal is more than just a job. Here, we value respect, integrity, and service above all else. Paschal provides the tools you need to succeed, both in your career, and in other aspects of your own life. We are serious about maintaining our team-oriented culture centered on our Customers, our Employees, and the Company in that order - while having a lot of fun doing it!
What you'll love about working for us
:
Competitive pay
Paid Time Off your first year of employment
Paid Holidays
Medical, vision, dental, life, accident, and disability insurance
Retirement savings with a company match
Company paid life insurance
Tuition/training reimbursement
What you'll be doing:
Handle calls and requests with a customer service-orientated approach, prioritizing the needs and experience of the customer but not afraid of Sales
Utilize excellent oral and written communication skills while interacting with customers and co-workers on multi-communication platforms
Process multiple-source social-media and system-based inputs for call-back, scheduling, and callouts.
Efficiently engage in high-volume inbound calls using effective listening, inquiry and objection-overcoming techniques while maintaining the highest levels of courtesy and respect.
Log detailed and accurate information derived from customer interactions.
Utilize excellent oral and written communication skills interacting with customers and co-workers on multi-communication platforms
Support field activities, technician scheduling and multi-department interaction.
Facilitate and process warranties, parts replacements and communicate directly with customers to determine and execute appropriate resolution.
Perform all other duties as assigned.
Successful Candidate Must Possess the Following Qualifications:
Desire to be part of a winning team.
High school diploma or GED.
1+ years customer service experience.
Enjoy being on the phone handling high call volumes.
Desire to provide the best experience for customers by utilizing a customer-centric approach to solving issues.
Exceptional verbal and written communication skills.
Ability to prioritize, organize and multitask effectively.
Adaptability, flexibility, and ability to deal with constant changes.
Ability to collaborate and work effectively across departments/teams.
Excellent time attendance.
Attention to detail and meeting deadlines.
Proficient in MSWord, intermediate MS Outlook, and Excel.
Experience with multi-line phone systems.
Paschal Heating and Air Conditioning Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions at Paschal Heating and Air Conditioning Co., Inc. are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability, or any other characteristic protected by federal, state, or local laws.
Customer Service Representative
Call Center Agent Job 36 miles from Bentonville
Job Description
To provide a wide range of customer service to the members of the Cooperative. To represent the Cooperative in a professional manner while many times serving as the "face" of the Cooperative.
RELATIONSHIPS
Reporting structure varies by office location[1]
Directs none, except personnel who may be assigned from time to time
Cooperates or coordinates with all persons both within and outside the cooperative as deemed necessary to carry out the responsibilities of the position.
SPECIFICATIONS AND RESPONSIBILITIES
At least two years of clerical, administrative, and/or customer service experience is preferred. Other experience and attributes may be considered in lieu of this.
Written and verbal bi-lingual (Spanish and English) skills are valuable.
Requires ability and willingness to effectively speak on the phone or in-person and perform other work simultaneously.
Requires ability and willingness to effectively respond to upset members.
Requires ability and willingness to work in an administrative environment, typically sitting at a desk and operating typical office equipment. Requires ability and willingness to lift/manipulate light loads frequently and assist with medium loads occasionally.
Exercises highest degree of confidentiality regarding all Cooperative, member, and employee information.
Requires ability to effectively operate two-way radio systems, computers and other mobile devices and their associated software and applications.
Requires accurate and quick keyboarding and 10-key skills.
Requires ability and willingness to maintain a neat workspace and accurately maintain various physical and electronic files and records.
Requires ability and willingness to work in a constant state of alertness and focus.
Via telephone, email, in-person, and drive-through window, assists members with a wide range of inquiries and needs.
Processes and distributes incoming mail.
Receives and accurately records payments.
Prepares and maintains various reports.
Receives and directs emergency calls.
Accepts applications for membership and electric services.
Processes various connect, reconnect, and disconnect service orders.
Explains requirements, rules, regulations, and applicable policies.
Attends and participates in various meetings and training.
A valid driver's license is required, along with the availability and willingness to travel to work in district offices as needed.
Performs other duties as requested or required by the position.
[1] Berryville – Customer Service Manager; Bentonville – Manager, Customer Support; Huntsville & Jasper – District Vice President
Carroll Electric is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their status in any category protected by applicable law.
Job Posted by ApplicantPro
CUSTOMER SERVICE REP- SERVICE ADVISOR
Call Center Agent Job In Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
CUSTOMER SERVICE REP- SERVICE ADVISOR
Call Center Agent Job In Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
CUSTOMER SERVICE REP- SERVICE ADVISOR
Call Center Agent Job In Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Experienced Veterinary Customer Service Representative
Call Center Agent Job 12 miles from Bentonville
The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on!
Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors.
To learn more about us click here.
Job Description
Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions.
Why You'll Love It Here
At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments.
What You'll Do
* Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients.
* Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns.
* Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care.
* Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually.
What We're Looking For
* Customer-focused: You have a knack for connecting with people and delivering memorable service.
* Cool under pressure: You excel in high-stress environments and think on your feet.
* A team player: You thrive in a collaborative environment and are always ready to lend a helping hand.
* Eager to learn: You're excited about continuous learning and professional development opportunities.
Opportunities for Growth
We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic.
Benefits of Joining Us
* Competitive pay
* Ongoing education and training opportunities
* A supportive, team-oriented work environment
* The chance to make a real difference in the lives of pets and their people
If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today!
Qualifications
We're looking for:
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
* Competitive wages
* 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work!
* Paid sick leave for full and part-time employees
* 2 weeks of maternity/paternity leave
* Full vision/health/dental, 401k, and health savings plans
* CE allowance for licensed and unlicensed employees
* Paid Professional Dues if licensed
* Quarterly Bonuses / Christmas Bonuses when eligible
* Scrub allowance
* Employee Assistance Program
* Paid Bereavement Program
* Tuition Assistance Program
* PTO for full and part-time employees that is available to use after 90 days
* Free vaccines for staff pets and excellent discounts on products and services
* A fun environment that promotes teamwork, leadership skills, and training
* We are caffeine addicts, so we do frequent runs to all the best coffee shops!
* We have the best snacks - in fact, we are in the running for the largest snack cabinet out there!
* Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* 2 dollar shift differential for night shift.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: ***********************************************************
Csr/Service Writer
Call Center Agent Job 12 miles from Bentonville
div class="job-description-container" div class="benefits" divstrong Benefits:/strong/div ul li 401(k) matching/li li Company parties/li li Dental insurance/li li Employee discounts/li li Health insurance/li li Paid time off/li li Vision insurance/li /ul /div div class="trix-content"
div Are you great on the phone? Do you enjoy providing excellent customer service in a fast-paced office environment?? If so, we may have a job for you as we are looking to add to our growing family. AJ'S Restaurant Repair by A-Tech is a family-owned restaurant equipment repair business with a major footprint in Arkansas. We are currently looking for someone w/prior experience but will train the right candidate. br/br/
/divdiv Service Writer/CSR Job Responsibilities:br/br/
/divul
li Initiates repair services and repairs by ascertaining equipment problems and services requested./li
li Verifies warranty and service contract coverage, provides estimates, writing repair orders, and maintaining customer rapport and records./li
li Ascertains problems and services needed by listening to customer's description of symptoms, clarifying description of problems, checking equipment maintenance records, and examining service schedules./li
li Calculates customer's payment, including deductibles./li
li Prepares repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required./li
li Obtains approval signatures and enters repair orders into service database system./li
li Maintains customer rapport by explaining estimates and obtaining customer's approval of estimates, providing/updating contact telephone numbers, answering questions and concerns./li
li Maintains service records by recording problems and corrective actions planned in our operating system./li
/uldiv This is a M-F position from 8-5. Benefits offered after 60 days. Pay depends on experience.br/br/
/divdiv Submit your resume today for immediate consideration!!br/br/
/divdiv Job Type: Full-timebr/br/
/divdiv/div
/div
div class="job-compensation"
Compensation: $18.00 - $22.00 per hour
/div
br/br/br/ div class="account_description"
pAs an appliance repair technician, you'll work with anything from dishwashers to microwaves to dryers. In other words, you'll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work./p pYou'll deal with more than just appliances, though, as a repair technician, you'll have to deal with people, too./p pAppliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems./p pAre you prepared to start your journey toward becoming an appliance technician?/p pIf so, look through our open positions using the filters above!/p
/div
br/
div class="disclaimer-v2"
p style="font-size:8pt;"em This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association./em/p
/div
/div
Experienced Veterinary Customer Service Representative
Call Center Agent Job 12 miles from Bentonville
The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on!
Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state’s largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors.
To learn more about us click here.
Job Description
Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions.
Why You’ll Love It Here
At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments.
What You’ll Do
Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients.
Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns.
Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care.
Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually.
What We’re Looking For
Customer-focused: You have a knack for connecting with people and delivering memorable service.
Cool under pressure: You excel in high-stress environments and think on your feet.
A team player: You thrive in a collaborative environment and are always ready to lend a helping hand.
Eager to learn: You’re excited about continuous learning and professional development opportunities.
Opportunities for Growth
We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic.
Benefits of Joining Us
Competitive pay
Ongoing education and training opportunities
A supportive, team-oriented work environment
The chance to make a real difference in the lives of pets and their people
If you’re ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today!
Qualifications
We’re looking for:
Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
Competitive wages
3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work!
Paid sick leave for full and part-time employees
2 weeks of maternity/paternity leave
Full vision/health/dental, 401k, and health savings plans
CE allowance for licensed and unlicensed employees
Paid Professional Dues if licensed
Quarterly Bonuses / Christmas Bonuses when eligible
Scrub allowance
Employee Assistance Program
Paid Bereavement Program
Tuition Assistance Program
PTO for full and part-time employees that is available to use after 90 days
Free vaccines for staff pets and excellent discounts on products and services
A fun environment that promotes teamwork, leadership skills, and training
We are caffeine addicts, so we do frequent runs to all the best coffee shops!
We have the best snacks - in fact, we are in the running for the largest snack cabinet out there!
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
2 dollar shift differential for night shift.
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: ***********************************************************
Customer Service Rep(05397) - 105 S Dixieland St #D
Call Center Agent Job 8 miles from Bentonville
div itemprop="description"section class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"pABOUT THE JOB/pp You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
You'll have plenty of time left over for school, hanging with your friends, or whatever.
Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
br/We are searching for qualified customer service reps with personality and people skills.
We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond.
Whether it's your hobby, main-gig, or supplemental job, drop us a line.
We're bound to have just the thing for you.
/pp ADVANCEMENTbr/Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners.
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
/pp DIVERSITY/pp Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals.
To create an environment where all team members, because of their differences, can reach their highest potential.
br/SUMMARY STATEMENTbr/We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together.
At Domino's Pizza, our people come first!/pp JOB REQUIREMENTSbr/You must be 18 years of age or older.
br/General job duties for all store team membersbr/• Operate all equipment.
br/• Stock ingredients from delivery area to storage, work area, walk-in cooler.
br/• Prepare product.
br/• Receive and process telephone orders.
br/• Clean equipment and facility approximately daily.
br/• Make and label boxes/pp Training/pp Orientation and training provided on the job.
br/Communication Skillsbr/Ability to comprehend and give correct written instructions.
br/Ability to communicate verbally with customers and co-workers to process orders both over thebr/phone and in person.
/pp Essential Functions/Skillsbr/• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
br/• Must be able to make correct monetary change.
br/• Verbal, writing, and telephone skills to take and process orders.
br/• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
br/• Ability to enter orders using a computer keyboard or touch screen.
/pp WORK CONDITIONS/pp Exposure to:br/• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
br/• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
br/• Sudden changes in temperature in work area and while outside.
br/• Fumes from food odors.
br/• Exposure to cornmeal dust.
br/• Cramped quarters including walk-in cooler.
br/• Hot surfaces/tools from oven up to 500 degrees or higher.
br/• Sharp edges and moving mechanical parts.
/pp SENSINGbr/• Talking and hearing on telephone.
br/• Near and mid-range vision for most in-store tasks.
br/• Depth perception.
br/• Ability to differentiate between hot and cold surfaces.
/pp TEMPERAMENTSbr/The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
/pp PHYSICAL REQUIREMENTS including, but not limited to the following:/pp Standing: Most tasks are performed from a standing position.
br/Walking: For short distances for short durations.
br/Surfaces include ceramic tile bricks with linoleum in some food process areas.
Height of work surfaces is between 36 and 48.
br/Sittingbr/Paperwork is normally completed in an office at a desk or table.
/pp Liftingbr/• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
br/• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.
5'.
br/• Cases are usually lifted from floor and stacked onto shelves up to 72 high.
/pp Carryingbr/• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
br/• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
br/• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
/pp Pushingbr/• To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.
5 pounds to push.
br/• Trays may also be pulled.
/pp Climbingbr/Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls and perform maintenance.
br/Stooping/Bendingbr/• Forward bending at the waist is necessary at the pizza assembly station.
br/• Toe room is present, but workers are unable to flex their knees while standing at this station.
br/• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
br/• Forward bending is also present at the front counter and when stocking ingredients.
/pp Crouching/Squattingbr/Crouching or squatting may be performed occasionally to stock shelves and to clean low areas.
br/Reachingbr/• Reaching is performed continuously; up, down and forward.
br/• Workers reach above 72occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
br/• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
br/• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
/pp Hand Tasks/pp• Eye-hand coordination is essential.
Use of hands is continuous during the day.
br/• Frequently activities require use of one or both hands.
br/• Shaping pizza dough requires frequent and forceful use of forearms and wrists.
br/• Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
br/• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
br/• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
/p/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pMachines, Tools, Equipment, Work Aidsbr/Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
/p/div/section/div
Customer Service Representative - Rogers, AR
Call Center Agent Job 5 miles from Bentonville
div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pKedia Corporation connects people with what they want on a global scale.
We are committed through use of innovation to create exceptional user experiences.
Kedia is engineering.
Using cutting edge techniques, we have defined the way business will continue future operations.
Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field/p/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"pTasks/pulli class="task"Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
/lili class="task"Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
/lili class="task"Check to ensure that appropriate changes were made to resolve customers' problems.
/lili class="task"Determine charges for services requested, collect deposits or payments, or arrange for billing.
/lili class="task"Refer unresolved customer grievances to designated departments for further investigation.
/lili class="task"Review insurance policy terms to determine whether a particular loss is covered by insurance.
/lili class="task"Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
/lili class="task"Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
/lili class="task"Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
/lili class="task"Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
/li/ulpb Tools/b used in this occupation:/pdivb Autodialers/b - Autodialing systems; Predictive dialersb Automated attendant systems/b - Voice broadcasting systemsb Automatic call distributor ACD/b - Automatic call distribution ACD systemb Scanners/bb Standalone telephone caller identification/b - Calling line identification equipment; Dialed number identification systems DNIS/divpb Technology/b used in this occupation:/pdivb Contact center software/b - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailbCustomer relationship management CRM software/b - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMbElectronic mail software/b - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookbNetwork conferencing software/b - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatbSpreadsheet software/b - Microsoft Excel/divdiv/divdiv KnowledgedivbCustomer and Personal Service/b - Knowledge of principles and processes for providing customer and personal services.
This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
bClerical/b - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
bEnglish Language/b - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
/div/div/div/sectionsection class="job-section" id="st-qualifications"divp class="googlejobs-paragraph--empty"/ph2 class="title"Qualifications/h2/divdiv class="wysiwyg" itemprop="qualifications"pSkills/pdivb Active Listening/b - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
bSpeaking/b - Talking to others to convey information effectively.
bService Orientation/b - Actively looking for ways to help people.
bPersuasion/b - Persuading others to change their minds or behavior.
bReading Comprehension/b - Understanding written sentences and paragraphs in work related documents.
bCritical Thinking/b - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
bWriting/b - Communicating effectively in writing as appropriate for the needs of the audience.
bCoordination/b - Adjusting actions in relation to others' actions.
bSocial Perceptiveness/b - Being aware of others' reactions and understanding why they react as they do.
bNegotiation/b - Bringing others together and trying to reconcile differences.
/divdivbr//divdiv AbilitiesdivbOral Comprehension/b - The ability to listen to and understand information and ideas presented through spoken words and sentences.
bOral Expression/b - The ability to communicate information and ideas in speaking so others will understand.
bSpeech Clarity/b - The ability to speak clearly so others can understand you.
bSpeech Recognition/b - The ability to identify and understand the speech of another person.
bWritten Expression/b - The ability to communicate information and ideas in writing so others will understand.
bNear Vision/b - The ability to see details at close range (within a few feet of the observer).
bProblem Sensitivity/b - The ability to tell when something is wrong or is likely to go wrong.
It does not involve solving the problem, only recognizing there is a problem.
bWritten Comprehension/b - The ability to read and understand information and ideas presented in writing.
bDeductive Reasoning/b - The ability to apply general rules to specific problems to produce answers that make sense.
bInductive Reasoning/b - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
/div/div/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"If this sounds like the right job for you, then use the button below to submit your resume.
We look forward to receiving your application.
/div/section/div
Customer Service Representative
Call Center Agent Job 5 miles from Bentonville
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including being the first point of contact when internal and external customers who enter our facility.
ESSENTIAL JOB DUTIES:
* Provide customer service to all internal and external customers starting with proper greeting whether by phone, e-mail or in person - Welcome and greet all visitors, determine their needs, and direct them to the correct department(s) and/or person(s). Disperse all faxes.
* Work with the Billing department, Accounting, and other front-end Administration to communicate COD accounts, on-hold accounts, and other pertinent information internally as well as to the field personnel.
* Assist Human Resources for onsite protocol including sending payroll prior to deadline each pay cycle with correct information. Any errors must be communicated without delay, as assigned. Prepare in advance New Hire materials, as assigned. Return copies of Human Resources documentation following orientation (orientation is provided by Human Resources).
* Correctly utilize assigned organization systems to include assisting team members with functionality, acting as the local SME.
* Process Certificates of Insurance (COI) as requested by customers, process additionally insured requests per company policies and procedures.
* Process all incoming and outgoing mail: prepare ground mail and UPS for pick up, receive, and appropriately distribute mail.
* Track and order office supplies, sending order requests to Corporate for approval and processing, as appropriate.
* Process customer payments, as appropriate.
* Preform collection responsibilities, as assigned.
* Maintain office cleanliness.
* Scheduling Responsibilities (as assigned):
* Process daily the open work order reports and coordinate technicians' schedules; schedule technicians to maximize the full shift.
* Manage master schedule including all technicians' schedules and work order for immediate review by direct supervisor and leadership.
* Leverage future scheduling with Accounts Receivable concerns concerning past due accounts.
* Resolve any scheduling conflicts including verifying and/or update account details, as needed.
* Other duties may be assigned.
QUALIFICATIONS:
The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.
Education, Training, Certifications:
* High School Diploma or GED, required
Experience, Knowledge, Skill Requirements:
* 2 years customer service
* 2 years of professional computer
* 1 year front desk experience
* 1 year scheduling experience, preferred: a general knowledge of local zip codes, and geographic breakdown of the area for appropriate scheduling (as relevant).
Communication Skills:
* Must have the ability to effectively read, write and communicate in English with employees and customers.
Systems and Software Skills:
* Ability to operate a computer and advanced Microsoft Office (Excel, Word, Outlook) experience required.
Other Qualifications:
* Valid driver's license with acceptable driving record required.
* Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:
Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.
Physical Requirements:
While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift
Work Environment:
Employee will consistently be required to work indoors in an office setting, work alone and with others. Office setting are mild to moderate temperatures.
We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be right for you!
Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce. Summit Fire & Security is a dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states.
Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire & Security supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire & Security supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We offer reimbursement for certain career development programs in addition to potential bonuses for specific certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.
Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.
Benefits
Summit Fire & Security offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:
* Paid Vacation and Holidays
* Medical Insurance
* Dental Insurance
* Vision Insurance
* 401(k) Plan with Company Match
* Flexible Spending Accounts
* Long-Term Disability - Employer Paid
* Short-Term Disability - Employer Paid
* Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
* Life Insurance for Team Members and Dependents
* Employee Assistance Program
* Employee Referral Program
Our Core Values
PIPE
* We are PASSIONATE about life safety
* We have INTEGRITY (Do the right thing)
* We work in PARTNERSHIP with our customers and community
* We constantly strive for OPERATIONAL EXCELLENCE (Do things right)
Summit Fire & Security participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire & Security is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
Call Center Registration Specialist (Mon- Friday 8A - 5:00P)
Call Center Agent Job 20 miles from Bentonville
div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Washington Regional Med. Ctr. - Fayetteville, AR/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Full Time/span/div/div/divdiv class="row form RowStandard" id="Education Level-row" div class="form Line"div aria-label="Education Level" name="Education Level"span aria-label="Education Level" class="" name="level"High School Diploma or GED/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Job Shift-row" div class="form Line"div aria-label="Job Shift" name="Job Shift"span aria-label="Job Shift" class="" name="level"Day/span/div/div/divdiv class="row form RowStandard" id="Job Category-row" div class="form Line"div aria-label="Job Category" name="Job Category"span aria-label="Job Category" class="" name="level"Admissions amp; Billing Services/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pspan style="font-family:Times New Roman,Times,serif"span style="font-size:11pt"strongspan style="font-size:12.0pt"Organization Overview, Mission, Vision, and Values/span/strong/span/span/p
pspan style="font-family:Times New Roman,Times,serif"span style="font-size:11pt"span style="background-color:white"span style="font-size:12.0pt"span style="color:black"Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. /span/spanspan style="color:black"a href="******************************************** style="font-size:12.0pt"Washington Regional Medical System/span/a/spanspan style="font-size:12.0pt"span style="color:black" is a community-owned, locally governed, non-profit health care system located in /span/spanspan style="color:black"a href="************************************************************ style="font-size:12.0pt"Northwest Arkansas/span/a/spanspan style="font-size:12.0pt"span style="color:black" in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the a href="********************************************************************************************* hospital in Arkansas/a for four consecutive years by U.S. News amp; World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the /span/spanspan style="color:black"a href="**************************************************************************** style="font-size:12.0pt"Washington Regional J.B. Hunt Transport Services Neuroscience Institute/span/a/spanspan style="font-size:12.0pt"span style="color:black"; /span/spanspan style="color:black"a href="**************************************************************************** style="font-size:12.0pt"Washington Regional Walker Heart Institute/span/a/spanspan style="font-size:12.0pt"span style="color:black"; /span/spanspan style="color:black"a href="********************************************************** style="font-size:12.0pt"Washington Regional Women and Infants Center/span/a/spanspan style="font-size:12.0pt"span style="color:black"; /span/spanspan style="color:black"a href="******************************************************************** style="font-size:12.0pt"Washington Regional Total Joint Center/span/a/spanspan style="font-size:12.0pt"span style="color:black"; and /span/spanspan style="color:black"a href="********************************************************** style="font-size:12.0pt"Washington Regional Pat Walker Center for Seniors/span/a/spanspan style="font-size:12.0pt"span style="color:black". /span/span/span/span/span/p
p /p
pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"strongspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Position Summary/span/span/strong/span/span/p
pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:'Times New Roman',serif"span style="color:#000000"The role of the /span/span/spanspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Call Center Registration Specialist /span/spanspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"span style="color:#000000"reports to the Manager of Pre-Admissions. This /span/span/span/span/spanspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:'Times New Roman',serif"span style="color:#000000"position is responsible for pre-registering patients with pre-scheduled services./span/span/span/span/span/p
p /p
pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"strongspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Essential Position Responsibilities /span/span/strong/span/span/p
ul
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:'Times New Roman',serif"Maintain effective working relationships with internal and external clients/span/span/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:'Times New Roman',serif"Assist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic information/span/span/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:'Times New Roman',serif"Enter collected information into appropriate software system/span/span/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:'Times New Roman',serif"Verify insurance eligibility and benefits/span/span/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:'Times New Roman',serif"Review information entered into electronic medical record and billing software to ensure accuracy/span/span/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:'Times New Roman',serif"Other duties, as assigned/span/span/span/span/li
/ul
pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"strongspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Qualifications/span/span/strong/span/span/p
ul
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"strongspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Education:/span/span/strongstrong /strongspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"High school diploma or GED/span/span/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"strongspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Licensure and Certifications: /span/span/strongspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"N/A/span/span/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"strongspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Experience:/span/span/strongspan style="font-size:12pt"span style="font-family:'Times New Roman',serif" Previous experience with medical billing, coding, or preferred. /span/span/span/span/li
/ul
p /p
pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"strongspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"Work Environment/span/span/strongspan style="font-size:12pt"span style="font-family:'Times New Roman',serif": This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. /span/span/span/span/p
/span/div/div/divdiv aria-label="" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"/span/div/div/div/div
Automotive Call Center Rep / BDC
Call Center Agent Job In Bentonville, AR
Job DescriptionBusiness Development Representative – McLarty Daniel Buick GMC
Bentonville, AR | Competitive Pay + Bonuses | Inbound & Outbound Sales
Are you the kind of person who thrives on conversations, loves making connections, and gets a little thrill when you turn a lead into a real opportunity? If so, McLarty Daniel Buick GMC wants YOU to join our Business Development team!
What You’ll Do
Answer inbound calls, texts, and internet inquiries with a friendly, professional approach
Make outbound calls to potential customers—don’t worry, we’ll provide the leads!
Follow up with customers who have shown interest in a vehicle but haven’t taken the plunge yet
Assist the sales team by setting appointments and keeping our CRM (customer management system) in tip-top shape
Be a key part of our customer experience, making sure everyone who contacts us feels heard and valued
What We’re Looking For
Someone with strong communication skills—you can keep a convo flowing effortlessly
A friendly, confident voice that makes people want to keep talking
Ability to multitask in a fast-paced environment (calls, emails, chats—you got this!)
Previous experience in a call center, sales, or customer service is a plus but not required
Comfortable making outbound calls—we’ll train you on everything else
What You’ll Get
Hourly Pay + Performance Bonuses (your effort = your earnings!)
Full-time schedule with benefits
Paid Training & Ongoing Support—we set you up for success
Growth Opportunities—our top performers move up fast!
Employee Discounts on Vehicles & Services
Why McLarty Daniel Buick GMC?
We’re more than just a dealership—we’re a team that values its people. We believe in work-life balance, career growth, and rewarding hard work. If you’re ready to start a career where your skills matter and your hustle is appreciated, this is the place for you!
Customer Experience Representative - Onsite
Call Center Agent Job 12 miles from Bentonville
Job Description
We are looking for an Customer Experience Representative to join our team!
A career at Paschal is more than just a job. Here, we value respect, integrity, and service above all else. Paschal provides the tools you need to succeed, both in your career, and in other aspects of your own life. We are serious about maintaining our team-oriented culture centered on our Customers, our Employees, and the Company in that order - while having a lot of fun doing it!
What you’ll love about working for us
:
Competitive pay
Paid Time Off your first year of employment
Paid Holidays
Medical, vision, dental, life, accident, and disability insurance
Retirement savings with a company match
Company paid life insurance
Tuition/training reimbursement
What you’ll be doing:
Handle calls and requests with a customer service-orientated approach, prioritizing the needs and experience of the customer but not afraid of Sales
Utilize excellent oral and written communication skills while interacting with customers and co-workers on multi-communication platforms
Process multiple-source social-media and system-based inputs for call-back, scheduling, and callouts.
Efficiently engage in high-volume inbound calls using effective listening, inquiry and objection-overcoming techniques while maintaining the highest levels of courtesy and respect.
Log detailed and accurate information derived from customer interactions.
Utilize excellent oral and written communication skills interacting with customers and co-workers on multi-communication platforms
Support field activities, technician scheduling and multi-department interaction.
Facilitate and process warranties, parts replacements and communicate directly with customers to determine and execute appropriate resolution.
Perform all other duties as assigned.
Successful Candidate Must Possess the Following Qualifications:
Desire to be part of a winning team.
High school diploma or GED.
1+ years customer service experience.
Enjoy being on the phone handling high call volumes.
Desire to provide the best experience for customers by utilizing a customer-centric approach to solving issues.
Exceptional verbal and written communication skills.
Ability to prioritize, organize and multitask effectively.
Adaptability, flexibility, and ability to deal with constant changes.
Ability to collaborate and work effectively across departments/teams.
Excellent time attendance.
Attention to detail and meeting deadlines.
Proficient in MSWord, intermediate MS Outlook, and Excel.
Experience with multi-line phone systems.
Paschal Heating and Air Conditioning Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions at Paschal Heating and Air Conditioning Co., Inc. are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability, or any other characteristic protected by federal, state, or local laws.
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Customer Service Representative
Call Center Agent Job 36 miles from Bentonville
To provide a wide range of customer service to the members of the Cooperative. To represent the Cooperative in a professional manner while many times serving as the "face" of the Cooperative.
RELATIONSHIPS
Reporting structure varies by office location[1]
Directs none, except personnel who may be assigned from time to time
Cooperates or coordinates with all persons both within and outside the cooperative as deemed necessary to carry out the responsibilities of the position.
SPECIFICATIONS AND RESPONSIBILITIES
At least two years of clerical, administrative, and/or customer service experience is preferred. Other experience and attributes may be considered in lieu of this.
Written and verbal bi-lingual (Spanish and English) skills are valuable.
Requires ability and willingness to effectively speak on the phone or in-person and perform other work simultaneously.
Requires ability and willingness to effectively respond to upset members.
Requires ability and willingness to work in an administrative environment, typically sitting at a desk and operating typical office equipment. Requires ability and willingness to lift/manipulate light loads frequently and assist with medium loads occasionally.
Exercises highest degree of confidentiality regarding all Cooperative, member, and employee information.
Requires ability to effectively operate two-way radio systems, computers and other mobile devices and their associated software and applications.
Requires accurate and quick keyboarding and 10-key skills.
Requires ability and willingness to maintain a neat workspace and accurately maintain various physical and electronic files and records.
Requires ability and willingness to work in a constant state of alertness and focus.
Via telephone, email, in-person, and drive-through window, assists members with a wide range of inquiries and needs.
Processes and distributes incoming mail.
Receives and accurately records payments.
Prepares and maintains various reports.
Receives and directs emergency calls.
Accepts applications for membership and electric services.
Processes various connect, reconnect, and disconnect service orders.
Explains requirements, rules, regulations, and applicable policies.
Attends and participates in various meetings and training.
A valid driver's license is required, along with the availability and willingness to travel to work in district offices as needed.
Performs other duties as requested or required by the position.
[1] Berryville - Customer Service Manager; Bentonville - Manager, Customer Support; Huntsville & Jasper - District Vice President
Carroll Electric is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their status in any category protected by applicable law.
Call Center Registration Specialist (Part-Time, M-F 8:00A-12PM)
Call Center Agent Job 20 miles from Bentonville
Job Details Fayetteville, AR Part Time High School Diploma or GED Day Admissions & Billing ServicesDescription
Organization Overview, Mission, Vision, and Values
Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.
Position Summary
The role of the Call Center Registration Specialist reports to the Manager of Pre-Admissions. This
position is responsible for pre-registering patients with pre-scheduled services.
Essential Position Responsibilities
Maintain effective working relationships with internal and external clients
Assist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic information
Enter collected information into appropriate software system
Verify insurance eligibility and benefits
Review information entered into electronic medical record and billing software to ensure accuracy
Other duties, as assigned
Qualifications
Education: High school diploma or GED
Licensure and Certifications: N/A
Experience: Previous experience with medical billing, coding, or preferred.
Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.