Call Center Agent Jobs in Delaware

Immediate need for a talented Customer Service Representative . This is a 05+months contract opportunity with long-term potential and is located in Wilmington,DE(Remote- CST/MST). Please review the below and contact me ASAP if you are interested. Job ID:25-70776 Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Receive and respond to routine member and/or provider inquiries, requests and/or concerns in an accurate and timely manner. Mitigate and prevent complaints from being escalated to resolve in initial contact. Serve as the front-line resolution advocate on various members and/or provider inquiries, requests, or concerns. Resolve basic problems by communicating the requested information regarding the assessment of the member or provider needs, understanding the cause, and determining if problems need to be routed to other departments for further resolution. Maintain performance and quality standards based on established contact center metrics. Provide customer service in a high pace contact center environment over the phone, via live chats and emails. Document all members or provider information and communications for quality and performance tracking through the Customer Relationship Management (CRM) applications. Remain up-to-date and adheres to quality standards, regulation, and all other policies to ensure quality, consistency, and compliance. Perform other duties as assigned. Comply with all policies and standards. Key Requirements and Technology Experience: Key Skills: Customer Service Experience/Call Center Experience Inbound/Outbound calls experience MS Office proficiency . Computer skills, soft skills . Customer Service/Call Center Experience . Inbound/Outbound calls . High School Diploma/GED . As a part of our hiring process, along with an option to directly connect with a Recruiter or apply online, we now offer a texting option to enhance your candidate experience. Click the link below which contains the job description and a few basic questions that will help you ensure this is a good fit and expedite the shortlisting process or you can directly email me. *************************************** Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Answer all telephone calls immediately using the proper greeting. Assist customers verbally in a friendly, helpful, professional manner, ensuring consistent customer satisfaction using the 10 Steps to Efficient Phone Service. Clearly write down any customer orders using the proper notation and the appropriate order form and requesting all pertinent information. Enter all take-out and delivery orders into the POS system accurately and completely. Prepare any pizza boxes necessary for all take-out and delivery orders. Knowledgeable on the Swirl Rewards program to sign-up guests. Responsible for gelato presentation and appearance. Clean, stock, and sanitize the take-out and/or delivery area and all related equipment. Know and uphold proper safe food handling, safety, and sanitation standards when preparing and serving food. Maintain an accurate record of all cash register transactions including securing cash, processing credit card receipts, and entering tips. Assist in the training of new employees. Provide support services to co-workers as the flow of business dictates. Perform other duties as assigned by the supervisor or manager including store specific opening, closing and side work procedures. Employees are held accountable for all duties of this job. Additionally, this job description is not intended to be an exhaustive list of all duties or responsibilities that may be associated with the job. We are proud to be an Equal Opportunity Employer. Qualifications Requirements: Education: Some secondary education. Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities: Excellent verbal communication and interpersonal skills. Ability to speak English fluently. Ability to remain calm under pressure and to perform in a stressful environment. Excellent organizational and time-management skills. Ability to accurately, quickly, and simultaneously perform multiple tasks. Basic computer operating skills. Ability to quickly and accurately count money and give correct change. Strong math and excellent money handling skills. Stamina to stand up to 5 hours at a time. Ability to lift, bend, and stoop. Strength to frequently lift and carry up to 10 lbs. Ability to read. Ability to understand and implement written and verbal instruction. Basic knowledge of food safety and sanitation issues. Ability to use a standard business telephone in a professional manner. Ability to work in a fast-paced environment. Knowledge of Grotto Pizza menu, policies, preparation, and presentation standards.

About Us: Horizon Services is a leading provider of HVAC, plumbing, drain clearing, and electrical services. With a strong commitment to customer satisfaction and a reputation for excellence, we strive to deliver top-notch service to homeowners. Join our team and be part of a company that values professionalism, quality, and customer care. Job Summary: As a Priority Call Center Sales Representative, you will serve as the initial point of contact for customers who need to book appointments for Horizon's HVAC, plumbing, drain clearing, and electrical services. Your primary duties will include identifying the customers' service needs, offering the appropriate Horizon services, and scheduling appointments . In addition to scheduling appointments for the customers' stated need, you will play a vital role in scheduling high-revenue repair appointments and upselling additional services and solutions to encourage ongoing customer engagement. These appointments are essential for achieving company goals and revenue targets. Key Responsibilities: Sales Driven Mindset * Handle Incoming Calls: Manage inbound calls professionally, focusing on identifying the customer's needs and booking appointments while following Horizon's call scripts. * Appointment Scheduling: Efficiently convert customer inquiries into booked appointments by applying strategic sales techniques and leveraging knowledge of Horizon's services. * Upsell Additional Services: Identify opportunities to upsell additional services, such as maintenance plans, system upgrades, or related services, by identifying the customer's unspoken needs and effectively communicating the service's benefits. * Customer Relationship Management: Build and maintain strong relationships with customers by providing exceptional service and promptly addressing any questions or concerns. * Product and Service Knowledge: Maintain a thorough understanding of Horizon Services' offerings, including HVAC, plumbing, drain clearing, and electrical services, to provide accurate information to customers. * Data Entry and Documentation: Accurately input customer information, service requests, and appointment details into the company's CRM system. * Follow-Up: Conduct follow-up calls as needed to confirm appointments, provide service reminders, and offer additional services. * Team Collaboration: Work closely with the dispatch teams and other departments to ensure smooth service delivery and customer satisfaction. * Business Support: Consistently arrive on time and ready to work. Performance Metrics: * Daily Reviews: Review performance relative to key metrics daily to understand progress toward individual and departmental goals. * Collaboration for Improvement: Meet with supervisors to understand performance opportunities and receive coaching as needed. * Strive for Excellence: Ensure call handling behaviors are focused on meeting performance expectations for inbound booking rate, quality evaluation average and call acceptance rate. Qualifications: * Experience: Previous experience in customer service, sales, or call centers preferred. Experience in the HVAC, plumbing, or electrical industries is a plus. * Skills: * Excellent communication and interpersonal skills. * Ability to handle high call volumes while maintaining professionalism and a positive attitude. * Strong sales and negotiation abilities including active listening, managing objections and cross/up-selling. * Ability to gain and retain a thorough understanding of Horizon's services. * Ability to translate knowledge of Horizon's services into offers and benefits to address customer's specific needs. * Proficiency in using CRM software and other office tools to perform tasks accurately and thoroughly * Strong organizational and time management skills. * Education: High school diploma or equivalent required. Additional training or certification in customer service or sales is a plus. * Other: Ability to work flexible hours, including evenings and weekends. Why Join Horizon Services? * Competitive Salary: Performance-based incentives. * Comprehensive Benefits: Health insurance, retirement plans, and paid time off. * Professional Development: Opportunities for career advancement. * Supportive Environment: Collaborative team atmosphere How to Apply: Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to [Insert Contact Information or Application Process].

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers A successful Customer Service Specialist (PROCESS OWNERS) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The PROCESS OWNERS have complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts. The PROCESS OWNERS interface with customers as well as internal and external functional partners. By building successful relationships, the PROCESS OWNERS aligns multiple internal resources and capabilities, toward the goal of zero-defect customer satisfaction. Strong communication skills allow the PROCESS OWNERS to translate the customers' needs into information upon which the PROCESS OWNERS, the business and other functions can make decisions and promptly act. Primary Responsibilities: Customer Engagement and Order Management * Responsible for multiple SAP transactions (i.e. order entry, returns, credits/debits, quality notifications, outputs, deliveries/shipments, invoices). PROCESS OWNERS is also responsible to manage Salesforce cases and respond to the internal and external customers. * Work directly with the most strategic, complex, high-volume and/or greater-revenue-generating customers; this may include consignment, bulk or import/export shipments * Support customers with all their administrative and technical questions (EDI/MyDuPont), which requires to develop a good understanding and knowledge of the products & services offered by DuPont E&I * Build working relationships with commercial team partners to exceed customer expectations * Analyze customer ordering patterns to anticipate customer needs and meet requirements. * Serve as a liaison with customers on administrative and technical matters (EDI/MyDuPont) * Respond to customer inquiries and complaints in a timely manner * Review daily reports to proactively address and resolve issues (i.e. open order report, returns report, SAP block report, promise/failure, GUPI, etc.) * Demonstrate flexibility/adaptability in a dynamic, fast-paced team environment * Quickly identify and own resolution of customer issues * Responsible for investigating and driving timely resolution of customer disputes. This involves interaction with the customer, credit and sales rep * Make decisions for customers' return following a quality complaint within their assigned Delegation of Authority (DOA) limit * As part of the account team, relay all pertinent information gathered from the customer to the account manager (forecast, new project, changes in the organization…) Business Processes * Work with Asset Schedulers and other supply chain partners to assess and resolve material availability, supply issues, order management and prioritization * Engage sales team on customer issues and requests, pricing and approvals, followed by necessary actions to resolve * Coordinate with warehouse and logistics partners to manage expedites, special freight handling, daily deliveries/shipments * Create and maintain customer profiles and other documentation in SharePoint or SAP * Identify areas for improvement and implement change to consistently strive for greater effectiveness and efficiency * Execute complex work processes through multiple systems and technology * Leverage multiple internal resources to optimize customer satisfaction with cost to serve objectives for the business * Work with Sales/Headquarter Sales/Technical Team on quotes, new customer set-up/changes, pricing, order fulfillment issues, complaints, new part development and samples * Process new customer set up and changes to existing customer master data via MDG Database * Request new customer set up and changes to existing customer master data in MDG Database * Log into customer portals to review supplier releases Controls and Compliance * Understand and support both internal and external audit requirements as it relates to customer service activities * Provide timely responses for all control & audit requests, including month-end order to cash processes * Engage in and drive the continuous improvement of quality processes by working on best practices. Adhere to policy and compliance standards * Be the quality champion on behalf of the customer and ensure internal teams are providing timely follow-up and resolution of complaints * Responsible for acting within assigned delegation of authority to perform SAP transactions (i.e. credits, returns, samples) while adhering to internal controls and SOX compliance Competencies required: * Building Sustainable Customer Relationships: Makes customers and their needs a primary focus of one's actions; develop and sustain positive and productive customer relationships * Managing for Productivity: Must possess strong organizational skills to provide accurate follow-up through completion of multiple concurrent tasks. Ability to monitor and review high volume of daily emails * Problem Solving: Ability to engage and resolve detailed issues * Embracing Change: Maintain effectiveness when experiencing major changes in work tasks or the work environment; approach change positively * Engagement: Demonstrate a willingness to actively commit to one's work and to invest one's time, talent, and best efforts to accomplish organizational goals * Teamwork and Collaboration: Work well in a team setting, embrace others' differences and constructive feedback * Communicating with Impact: Possess professional verbal, written and phone communication skills to effectively engage with internal and external stakeholders. Required to have professional phone communications and interpersonal skills with multiple functional groups both internally and externally Job Qualifications: * Bachelor's degree preferred * Minimum 2 years of customer service experience or equivalent * Proficiency in SAP R/3 or another ERP system required * Intermediate to high-level Microsoft Office proficiency required (including Outlook, Excel, PowerPoint, Word, and SharePoint); SalesForce.com experience is a plus * Quick learner, especially when it comes to IT systems Join our Talent Community to stay connected with us! On May 22, 2024, we announced a plan to separate our Electronics and Water businesses in a tax-free manner to its shareholders. On January 15, 2025, we announced that we are targeting November 1, 2025, for the completion of the intended separation of the Electronics business (the "Intended Electronics Separation")*. We also announced that we would retain the Water business. We are committed to ensuring a smooth and successful separation process for the Future Electronics business. We look forward to welcoming new talent interested in contributing to the continued success and growth of our evolving organization. (1) The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPont's Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing. For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont's announcement. DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: Representative - Call Center Lead Agent Responsibilities: * Assumes role of Reservation Sales Agent * Monitors the number of calls in que to minimize the number of abandoned calls * May assist with scheduling and coordinating break schedule for Agents * Observes Agent performance providing timely & effective feedback * Displays fair treatment with respect to agent feedback and produce documentation as necessary * Mentors Agents assisting in their professional development and growth * Adheres to department, property policies and procedures * Processes credit card authorization forms * Assists with training new agents when needed * Accepts and services all incoming inquiries related to room reservations and other ancillary outlets in the resort. * Delivers a customized reservation and customer service experience to those inquiring to book, modify or cancel lodging and activity reservations. * Provide detailed information of resort rooms, activities, amenities and rate packages * Effective handling of multiple hotels content and related systems including PMSs and CRSs * Monitors all internet channels when manager or supervisor are not present * Checks 3rd party Confirms and charges when needed * Provides support to Reservation/PBX staff in the guest problem resolution process * Responsible for communicating in a professional manner and on a continual basis, both verbally and in writing, with subordinates as well as the Manager and Director of Contact Center Qualifications: * The desired candidate will have a high school diploma, GED or equivalent experience required * Must present an overall professional experience and lead by example * Enjoys presentation of products, services, and a general interest in destination travel * Previous customer service experience preferred * Superior customer service mentality and strong attention to detail * Ability to thrive on continuous progress in a high volume, fast pace, sales focused environment * Ability to multi-task * Ability to work well with others, in a manner that shows sensitivity, tact, and professionalism * Excellent communication skills in English (verbal and written) required * Must have a flexible work schedule with the ability to work evenings, weekends and holidays as scheduled * Ability to follow and implement instructions * Strong listening and Problem-Solving skills * Proficiency in typing * Conveys information, both written and verbal, that is clear, precise, and understood by others * Thrives in a competitive environment that celebrates individual and team successes What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Target Hourly Rate: $16.50/ hourly Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP expectations in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care. The "ecosystem approach" creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to bridge care gaps. In Otsuka's evolved customer engagement model, a Health Science Advisor (HSA) will engage HCPs through a variety of in-person, virtual and digital tools, offering expanded expertise regarding products and the approved conditions they treat. Otsuka's Clinical and Scientific Specialists (CSS) will provide deep clinical expertise on-demand and will engage healthcare providers to offer personalized education on disease state, thought leadership and real-world evidence. These ecosystems are led by Ecosystem Leads and are grouped into regional areas. Regional Leads have significant autonomy to assess unique market priorities and customize decisions that reflect local customer needs. In the future, Otsuka will also shift to drive customer engagement quality, accountability, and cohesion between patients and healthcare providers. Ultimately, it is all about putting customers at the center of everything they do. The Health Science Advisor will report directly to the respective Ecosystem Lead, coordinating with cross-functional colleagues in Medical (CSSs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guardrails. This individual will serve as the main point of contact/connection to healthcare provider (HCP) customers and should have a wide breadth of expertise, (e.g. able to address complex on-label information based on approved content). **Conducts proactive outreach to HCPs on topics such as:** + Product access: local market payor coverage and co-pay, prior authorization, formulary placement, and availability expectations + On-Label/Consistent-with-label Info: proactively share information that is on or consistent with the label, including confidently and skillfully handling complex on-label information consistent with approved materials + Established guidance on patient care: example system protocols, standard of care guidelines, discharge protocols, and published expert opinions (or share menu of options and direct accordingly) + Ability to appropriately connect providers in real time to on-demand CSSs as questions arise Customer engagement: Personally engage customers through a variety of virtual or digital tools and can direct customers to other colleagues (e.g., CSS) on demand; closes the loop on customer requests, ensuring that they have been met and asking for feedback on quality of engagement Thought leadership: Facilitate speaker programs; organize local provider groups for discussions on experiences and outcomes with local/regional leaders Business planning: Elevate opportunities and feedback to ecosystem lead, including local market insights to inform setting of local strategy and business goals; compliantly collaborate with ecosystem team to adjust targeting and call point plans and action on insights collected from customer-facing roles **Minimum Qualifications** + A minimum of 2 years pharmaceutical or medical device sales experience + Must reside within commutable distance of 50 miles of the primary city in the sales territory **Preferred Knowledge, Skills, and Abilities:** + Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems) + 4 or more years' experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment + Clinical nurse or Advanced Practice Nurse (APN) experience highly valued + The ability to work in an ambiguous environment undergoing transformation + Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities + Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals + Ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem + Ability to assimilate and communicate complex clinical and product information + Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply \#LI-Remote **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $149,600.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws. **Company benefits** : Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request ([email protected]) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: Representative - Call Center Lead Agent Responsibilities: Assumes role of Reservation Sales Agent Monitors the number of calls in que to minimize the number of abandoned calls May assist with scheduling and coordinating break schedule for Agents Observes Agent performance providing timely & effective feedback Displays fair treatment with respect to agent feedback and produce documentation as necessary Mentors Agents assisting in their professional development and growth Adheres to department, property policies and procedures Processes credit card authorization forms Assists with training new agents when needed Accepts and services all incoming inquiries related to room reservations and other ancillary outlets in the resort. Delivers a customized reservation and customer service experience to those inquiring to book, modify or cancel lodging and activity reservations. Provide detailed information of resort rooms, activities, amenities and rate packages Effective handling of multiple hotels content and related systems including PMSs and CRSs Monitors all internet channels when manager or supervisor are not present Checks 3rd party Confirms and charges when needed Provides support to Reservation/PBX staff in the guest problem resolution process Responsible for communicating in a professional manner and on a continual basis, both verbally and in writing, with subordinates as well as the Manager and Director of Contact Center Qualifications: The desired candidate will have a high school diploma, GED or equivalent experience required Must present an overall professional experience and lead by example Enjoys presentation of products, services, and a general interest in destination travel Previous customer service experience preferred Superior customer service mentality and strong attention to detail Ability to thrive on continuous progress in a high volume, fast pace, sales focused environment Ability to multi-task Ability to work well with others, in a manner that shows sensitivity, tact, and professionalism Excellent communication skills in English (verbal and written) required Must have a flexible work schedule with the ability to work evenings, weekends and holidays as scheduled Ability to follow and implement instructions Strong listening and Problem-Solving skills Proficiency in typing Conveys information, both written and verbal, that is clear, precise, and understood by others Thrives in a competitive environment that celebrates individual and team successes What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Target Hourly Rate: $16.50/ hourly Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

North America A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Massachusetts, Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. ************************** Job Description PAY: $21.20/hr BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: The customer service representative operates on various functional levels within the call center. Handling a high volume of calls is the top priority while handling back-office functions such as billing, field service processing which entails scheduling and completion, collections, bad debt and cash processing. The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge of company policies and procedures and Delaware regulatory commission requirements. Primary Duties/Responsibilities: Ensure customer calls/contacts, billing, collections, cashiering, field orders, and other customer service functions, are handled effectively, timely, and efficiently in a knowledgeable and positive manner. Receives, investigates and resolves customer calls, emails, complaints and inquiries pertaining to billing, collections, and other customer service functions Responsible to achieve customer service metrics and satisfaction levels. Ensure all service orders are complete and entered into the CIS Assist with routing new development for meter reading and entry into CIS Professionally perform reception and cashiering functions. Process customer payments, prepare daily deposits, maintain cash reports Prepare billing adjustments Efficiently and accurately prepares, updates, maintains and files a variety of customer billing and collections information, service orders, data, reports, and the like. Promotes/explains company initiatives, programs, and processes to customers, and obtains appropriate information from customers (ACH, ebilling, conservation, etc.). Qualifications Education/Experience/Background: High School Diploma/GED is required. Associate's degree or equivalent from a two-year college or technical school preferred. 2 years previous call center, front office, bad debt, back office, and/or billing customer service experience required. Regulated Utility or Municipality customer service experience preferred. Experience using CC&B Customer Billing Information System or similar is preferred. Knowledge/Skills/Abilities: Excellent customer service skills with the ability to handle irate customer interactions as needed. Excellent verbal and written communication skills. Strong interpersonal and people skills. Active listening abilities. Proficiency in Google Suite or similar products. Ability to work on multiple tasks simultaneously and adapt to changing priorities in a fast-paced environment. Strong attention to detail. Good organization and problem-solving skills. Ability to work effectively in a team environment and with other departments. Physical Requirements: Work is primarily sedentary and requires exertion of up to 10 pounds of force occasionally. Work activities include, but are not limited to, reaching, finger dexterity, talking, hearing, grasping and repetitive motions. The position deals largely with interacting with customers by phone, basic accounting and use of a computer terminal. Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. + Datavant's Customer Experience Representative - Retrieval, will interact with Record HUB customers by addressing inquiries, resolving issues or complaints as well as educating customers. **What You Will Do...** + **Monday-Friday 8:00am-6:00pm EST - Full-Time Temporary** + Maintaining a positive, empathetic, and professional attitude toward customers at all times. + Responding promptly to customer inquiries in a high call volume, fast-paced environment. + Interacts with customers via telephone, email, and online chat providing customer service to Record Hub customers by answering complex product related questions, resolving issues, and educating customers. + Investigate and solve product and service complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff. + Ensures that appropriate actions are taken to resolve customers problems and concerns. + Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. + Making outbound telephone and email contacts to customers to provide education and facilitate issue resolution. + Communicating and coordinating with colleagues as necessary. + Providing feedback on the efficiency of the customer service process + Performs other related duties as assigned **What Helps You Stand Out...** + Excellent communication skills including active listening. + Service-oriented to resolve customer complaints and issues while maintaining a professional and calm demeanor. + Critical thinking and strong problem-solving skills + Proficient computer skills with the ability to learn new software and tools. + Proficient in working with ticketing systems **_Education and Experience:_** + High school diploma, general education degree, or equivalent. + 3 or more years of Customer service experience required + Experience using Call Center Phone systems like Ring Central + 1 or more year of experience in a call center environment. + Data entry/Typing skills of 30 WPM Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $17.78-$22.74 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please contact us at *********************** . We will review your request for reasonable accommodation on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Replies within 24 hours Benefits: * Bonus based on performance * Dental insurance * Health insurance * Opportunity for advancement * Profit sharing Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 - $20.00 per hour

div class="mt-5" div class="redactor-styles" pstrong Reports to:/strong Call Center Manager/p pstrong Job Summary: /strong Contacting customers when appointments are not sold on the initial sales presentation. The effort is to get a Revisit appointment scheduled for a Home Improvement Consultant back to the home at a time that meets the customers schedules, and our visit parameters, or to make the Rehash Sale over the phone/zoom./p pDuring all customer interactions the following expectations must be met:/p ulli Obtain information which withheld the customer from buying through customer contacts./li/ul ulli Continuously follow up with customers if unsuccessful with a one call close attempt/li/ul ulli Build customer rapport by selling company value/lili Meet all the key performance indicators/li/ul ulli Compile trends and communicate with Sales Management /li/ul pFor Rehash Sales, the following expectations must be met/p ulli Negotiate contracts and pricing/lili Complete all necessary paperwork and documentation to complete sale with customer./li/ul pstrong Agent - Essential Job Responsibilities:/strong/p olli Revisit support a rate of 75 leads issued per month./li/ol olli Revisit support revenue at 8.5% of total net sales revenue per month. /lili Employees must work 40 hours a week unless authorized by a manager; specific schedule will be at Managements discretion./lili Rehash minimum of 20 demos (presentations) per month./lili Rehash minimum of 7 sales per month. /lili Other duties as assigned/li/ol pstrong Experience/Education:/strong High school diploma, two years related experience and, or equivalent combination of education and experience. Prior Call Center experience preferred and or Sales experience. /p pstrong Skills/Qualifications:/strong To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions./p ulli Intermediate to advanced computer skills /lili Sales and Customer Service experience minimum of 2 years (retail, call center)/lili Good communications skills/lili Organized, knowledgeable, patient, able to manage multiple tasks at one time, work under pressure, firm and courteous/lili Reasoning Skills - Ability to apply common sense, understanding to carry out written and oral instructions. /li/ul pAbility to comprehend and resolve problems./p pPJFITZ2025/p /div /div

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at **************** Agilent Technologies is seeking a dynamic and detail-oriented Customer Service Representative to join our team. This role plays a critical part in managing and enhancing the end-to-end customer journey, from initial order to final product delivery and beyond. You will serve as a key liaison between customers and internal stakeholders to ensure seamless service delivery, resolve complex issues, and contribute to process improvements. Key Responsibilities: Provide pre-sales and/or post-sales consulting to customers regarding order fulfillment, service requests, product returns or changes, invoicing, contract issues, and more. Manage and coordinate the complete customer experience lifecycle-from order to installation-ensuring compliance with company policies, financial regulations, and international requirements. Handle and resolve customer service issues for complex, multi-country, or multi-regional accounts. Act as a central communication point between customers and internal departments such as Sales, Manufacturing, Logistics, and Service Delivery. Influence production schedules, shipping logistics, and pricing adjustments when necessary to meet customer needs. Identify and follow up on potential business opportunities through customer interaction and feedback. Manage country, regional, or multi-country projects and ensure timely and efficient execution. May require multilingual communication skills depending on customer regions. Qualifications Bachelor's or Master's Degree (or equivalent experience). Minimum of 2 years' relevant experience in a customer service, sales support, or operations role. General proficiency in customer relationship tools, ERP systems, and internal procedures. Strong communication and problem-solving skills. Experience working in an international business environment is a plus. Ability to communicate in French is a plus. Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Additional Details This job has a full time weekly schedule. Applications for this job will be accepted until at least May 19, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $28.25 - $44.14/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: NoShift: DayDuration: No End DateJob Function: Customer Service

Delaware Eye Institute is searching for an enthusiastic, patient focused, Full Time Call Center Representative for our Rehoboth Beach, DE. office. Great work hours, no nights, no weekends, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities About Us: Delaware Eye Institute, located in Rehoboth Beach, Delaware, is a multispecialty group of ophthalmologists and optometrists. We have a 29,000 square foot state of the art office complex which includes an expansive clinical wing, a full service optical shop, the Retina Center and our Outpatient Surgery Center with two operating rooms. This one of a kind facility, staffed with experienced eye care professionals, is designed to enable us to provide the latest techniques and technologies available in eye care. As participants in many national research studies, our fellowship trained physicians can provide patients with complex and serious eye conditions the most advanced vision saving medical and surgical treatments available. Our Commitment: All of us at Delaware Eye Institute are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn't speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at ******************* The Role: The Call Center Representative will play a pivotal role in ensuring our patients receive top-notch service and assistance. You will be responsible for handling a wide range of inbound and outbound calls, addressing customer inquiries, resolving issues, and promoting our products or services. The ideal candidate is a strong communicator with excellent problem-solving skills and a passion for customer satisfaction. Responsibilities Answer incoming calls professionally and courteously and make outbound calls when necessary to assist customers with inquiries, issues, or product information Listen actively to patients' concerns, assess their needs, and provide effective solutions or guidance to resolve issues promptly and accurately Maintain a comprehensive understanding of our products, services, and policies to provide accurate information to patients Document all patient interactions accurately in the CRM system, ensuring that records are complete and up to date Follow established call center protocols and procedures to maintain the highest quality standards in patient care Collaborate with colleagues and team members to share best practices and ensure a cohesive and supportive work environment Participate in training sessions and keep up to date with industry trends and product knowledge to continuously improve your performance Qualifications High school diploma or equivalent; additional education is a plus Previous experience in customer service or call center roles is preferred but not required Knowledge of medical and vision insurance preferred Experience with EMR/EHR and EPM, NextGen is preferred but not required Excellent verbal and written communication skills Strong problem-solving abilities and the ability to remain calm under pressure Adaptability and a willingness to learn and grow within the organization In Turn We Will Provide: Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability Company paid life insurance Paid holidays and generous paid time off Paid parking where applicable Team oriented working environment where you are heard and respected Clear career ladder opportunities #ESP1 We can recommend jobs specifically for you! Click here to get started.

We are seeking a talented and customer service oriented individual to serve as a Customer Service Representative (CSR). RESPONSIBILITIES: Under general supervision, monitors, operates and maintains hardware, software, and networks for a computing platform. Configures, assembles and installs microcomputers, workstations and/or peripheral equipment. Performs first line support for service interruptions such as printer routings, power outages, wiring problems, and malfunctioning servers. Escalates unresolved problems to expedite resolution. Maintains disaster recovery procedures for LAN and related equipment/software. Upgrades, modifies and replaces hardware, software and network components. Performs system backup and recovery activities. Creates and maintains user log-in identification (User ID) information and log-in scripts. Monitors system performance, gathers data, and prepares management reports. Audits hardware/software inventory to ensure their integrity as well as licensing compliance. Updates and maintains site administration manual documentation. May provide user orientation on hardware, or software or network operations. Keeps abreast of emerging operational support technologies and industry trends.

Full Time Customer Service Representative - Phone and Chat - Wilmington, DE Wilmington, Delaware We're iPostal1 and we're in growth mode! This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we're looking for confident, upbeat, personable Customer Service professionals to support that growth in our Wilmington, DE location. There will be a two-week, paid training which starts on Day 1! To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you! *Please note this is an in-office role. Remote work is not available. Responsibilities: Answer inbound calls from customers in a prompt and professional manner Identify the type of assistance needed Ascertain level of assistance needed to resolve inquiry and escalate when appropriate Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients Manage customer expectations Actively engage customers in on-line chat context Assist customer tickets from the queue with general inquiries, product support, service recommendation, and basic sign-up issues in a diverse technology environment (via phone/email/chat) Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc. Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting Requirements: Active listening skills Results oriented Strong work ethic Excellent verbal and written communication skills Previous experience in a customer service-oriented role Proficient in navigating in a CRM and/or multiple software applications iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4. Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Additional Information Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Ready to turn your communication skills into a rewarding career? Join our fast-paced call center team where your talent for connecting with people meets endless opportunities for growth! We are looking for a dedicated Call Center Specialist to join our team in Wilmington, Delaware. This is a long-term contract position offering a unique opportunity to assist customers in resolving unclaimed property inquiries with professionalism and efficiency. Your role will focus on delivering exceptional service while navigating a high-volume call environment. Responsibilities: - Respond to customer inquiries related to unclaimed property, providing updates on claim statuses and clarifying required documentation. - Guide callers through the process of filing claims online and uploading necessary documents to support their claims. - Analyze and review documentation in proprietary databases to determine ownership evidence. - Escalate complex or unresolved issues to management as needed. - Maintain detailed and accurate call logs in the claims database, adhering to established procedures. - Identify and report patterns or recurring issues in customer inquiries to your supervisor. - Exhibit patience and professionalism when addressing caller concerns or issues. - Perform additional administrative tasks and support special projects as assigned. If you or anyone you know is immediately available for work and interested in learning more, don't wait and apply online today! Requirements - At least one year of experience in a high-volume inbound call center environment. - Strong problem-solving skills with excellent attention to detail. - Proficiency in navigating computer systems and databases efficiently. - Exceptional communication and customer service skills. - Ability to adapt quickly to changing priorities and workflows. - Calm and patient demeanor when working with customers. - Familiarity with unclaimed property processes is a plus but not required. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: Representative - Call Center Agent Part Time Responsibilities: * Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile. * Ability to lead the call without impacting actually listening to the voice of the customer. * Ability to quickly and accurately input information into various systems. * Seeks and acts upon opportunities to up-sell accommodations. * Maintains guest confidentiality at all times when reviewing information. * Registers guests in player tracking software for select invitational events. * Effectively deal with job stress, angry callers and upset customers. Understand the impact of voice tone when speaking with guests. * Follows department standards and sequence of service. Participates in shop reports, and makes adjustments based on feedback from supervisor or manager. * Must have a clear speaking voice, be comfortable with phone work and date entry. * Needs to be able to type information into computer while speaking to customer on the phone. * Promotes positive and productive motivation within the department. * Respond to all guest inquiries professionally, courteously and promptly. * Must be prepared and able to handle with composure and tact a high volume of repetitive customer interactions over the telephone in a fast paced environment. Always keep a smile in voice. * Will handle hotel room reservations and casino offers. Handles additional offers for special events as required. * Handles guest room deposits via credit cards that are placed on reservations. * Maintains knowledge and ability to multi-task multiple systems to include but not limited to hotel property management systems, central reservations systems, revenue management systems, and call center systems. * Utilizes Microsoft Office suite programs. i.e. Microsoft Office products, Excel, Word, Outlook etc. * Assists with overflow calls from other properties as required. * Maintains an effective and professional manner with all customers. * Performs filing assignments as directed. * Works safely, following all established safety rules and regulations. * Communicates effectively with co-workers, supervisors and guests. * Follows all relevant policies and procedures. ADDITIONAL FUNCTIONS: * Performs other duties as assigned. Qualifications: * High school diploma, GED or equivalent work experience required. * Strong computer literacy skills. * Must have excellent written and oral English communication skills, and telephone etiquette skills. * Prior call center or customer service experience preferred. * Must possess excellent hospitality and guest relations skills. * Must be able to report to work on time as scheduled. * Must be proactive and work well under pressure in a fast paced environment. * Must be able to respond calmly and make rational decisions when handling guest conflicts. * Must have outstanding coordination and organizational skills with the ability to multi-task. * Must be able to remain in a seated position for an entire shift, handling transactions which require repetitive finger and wrist (keyboard date entry) as well as prolonged viewing of data on a computer monitor. * Must be able to work a varied shift schedule, including weekends and holidays. * Must present an overall professional appearance and report to work in appropriate attire * Must have the ability to work well with fellow employees - must be a team player. What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Target Hourly Starting Rate: $15/hr Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: Representative - Call Center Agent Part Time Responsibilities: Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile. Ability to lead the call without impacting actually listening to the voice of the customer. Ability to quickly and accurately input information into various systems. Seeks and acts upon opportunities to up-sell accommodations. Maintains guest confidentiality at all times when reviewing information. Registers guests in player tracking software for select invitational events. Effectively deal with job stress, angry callers and upset customers. Understand the impact of voice tone when speaking with guests. Follows department standards and sequence of service. Participates in shop reports, and makes adjustments based on feedback from supervisor or manager. Must have a clear speaking voice, be comfortable with phone work and date entry. Needs to be able to type information into computer while speaking to customer on the phone. Promotes positive and productive motivation within the department. Respond to all guest inquiries professionally, courteously and promptly. Must be prepared and able to handle with composure and tact a high volume of repetitive customer interactions over the telephone in a fast paced environment. Always keep a smile in voice. Will handle hotel room reservations and casino offers. Handles additional offers for special events as required. Handles guest room deposits via credit cards that are placed on reservations. Maintains knowledge and ability to multi-task multiple systems to include but not limited to hotel property management systems, central reservations systems, revenue management systems, and call center systems. Utilizes Microsoft Office suite programs. i.e. Microsoft Office products, Excel, Word, Outlook etc. Assists with overflow calls from other properties as required. Maintains an effective and professional manner with all customers. Performs filing assignments as directed. Works safely, following all established safety rules and regulations. Communicates effectively with co-workers, supervisors and guests. Follows all relevant policies and procedures. ADDITIONAL FUNCTIONS: Performs other duties as assigned. Qualifications: High school diploma, GED or equivalent work experience required. Strong computer literacy skills. Must have excellent written and oral English communication skills, and telephone etiquette skills. Prior call center or customer service experience preferred. Must possess excellent hospitality and guest relations skills. Must be able to report to work on time as scheduled. Must be proactive and work well under pressure in a fast paced environment. Must be able to respond calmly and make rational decisions when handling guest conflicts. Must have outstanding coordination and organizational skills with the ability to multi-task. Must be able to remain in a seated position for an entire shift, handling transactions which require repetitive finger and wrist (keyboard date entry) as well as prolonged viewing of data on a computer monitor. Must be able to work a varied shift schedule, including weekends and holidays. Must present an overall professional appearance and report to work in appropriate attire Must have the ability to work well with fellow employees - must be a team player. What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Target Hourly Starting Rate: $15/hr Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!