Call Center Agent Work From Home jobs

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Take advantage of an opportunity to be trained as an insurance sales agent and or a field trainer of sales agents. Options to be a part time representative, a full time self employed agent, a recruiter/trainer of agents, or a builder of brokerages. Residual income, stock opportunities, & tax advantages available. Full-time traveler friendly! Company provided: • - Paid training program • - State & Federal Licenses • - Part or Full time Flex options • - Commissions and Bonus Based Compensation Entry level supplamental income or possible career change New career path in one of the largest most SECURE industries in the country! APPLY NOW: This sales opportunity can be fully remote to work from home. Great for the stay-at-home career seeker who is desiring to gain experience in entrepreneurship & independent contractor work. More about the role: No prior experience in financial services is required. All required pre-licensing courses and required state licenses are covered by partnered companies. (Fingerprints required in some states). No sales quotas enforced. Weekly extensive training provided & recommended via Zoom. The desired candidate is required to learn: - sales strategies - networking - recruiting - Online prospecting - overcoming objections - presentations - Field training - Developing/replicating systems - Use of Zoom Cloud Meetings - Client Relationships The desired candidate can obtain the following skills: • Excellent written and verbal communication skills • Strong customer service skills • Thrive in a flexible environment • Entrepreneurial Mindset • Strong leadership and decision-making skills • Ability to develop, manage and drive growth • Goal Oriented Requirements: * Must be 18+ (This is a FEDERAL REQUIREMENT) * Must pass a criminal background check (No Felonies) * Must have access to reliable wifi * Must have access to Zoom Cloud Meetings * Any other material/equipment must be provided by agent as this is an independent contractor position, however tax write off advantages are available * Self Disciplined * Trustworthy 1099 Independent Sales Contractor 100% commission paid position.

OKC Metro area and surrounding areas preferred. Hybrid Opportunity! Work from home up to 2 days per week - Equipment provided! Hours: Flexible 7a-7p Days: Monday-Friday The Customer Service Representatives are the initial point of contact for prospective and existing customers who may have inquiries about an order, a product or service that our business provides. A day in the life of a Customer Service Representative at APMEX! Deal directly with customers either by telephone or written correspondence Handle and resolve customer questions, comments, or concerns in a professional, polite manner Listens attentively, clarifying questions, diffusing conflict, and finding solutions Commitment to increasing customer satisfaction Manage customers' accounts by keeping record of interactions and transactions Communicate and coordinate with internal departments Document and provide follow up to customer interactions Other Qualities of a Call Center Customer Service Rep... Communication - Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills. Computer Skills - Skilled in the use of computers, adapts to new technology, keeps abreast of changes, learns new programs quickly, and uses computer systems and tools to improve productivity. Decision Making/Judgment - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates process improvement ideas decisions to others. Dependability - Meets commitments to key performance indicators (KPI) and metrics, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements. Listening Skills - Listens attentively to customers and coworkers, asks clarifying questions, actively listens, stays open to other viewpoints, and manages distractions and interruptions. Product Knowledge - Knows and explains product features/benefits, understands/sells the full product line, understands customer's business operations and needs, understands/responds to the competition, applies market knowledge. Teamwork - Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers, participates in group chat, and promotes a team atmosphere. APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our customers love our selection and service - our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" Join the team today! Education: High School degree is required Experience: High volume call center experience preferred 1-2 years of customer service experience Detail documentation skills required Experience in data entry and handling electronic files is preferred Ability to type 35-40 wpm with accuracy (will have a test administered for qualification) Computer Skills: Experience with Microsoft Word, Outlook, Excel, and 10 Key preferred Must be able to pass a comprehensive background screening- including criminal, credit inquiries and drug screen * Valid Medical cards are accepted* At APMEX, our employees have access to extraordinary benefits including: Medical, Dental, and Vision Short Term Disability & Long-Term Disability Life Insurance 401K (Company matches!) Free Lunch every day Tuition Reimbursement College Debt Repayment 9 Paid Holidays Paid Time Off with Sell Back Option Paid Day off for your Birthday Paid Volunteer Opportunities Lunch and Learns Free Downtown Parking

Velocity On-site Hiring Event - Apply & interview on the spot! When: June 16th & 17th Time: 10am - 6pm EST Where: 6936 Spring Valley Drive, Holland, OH 43528 Join us for Velocity's On-site Hiring Event June 16th & 17th - Apply & Interview on the spot! We are looking to fill several remote Call Center Tier 1 Agent positions. These are full-time opportunities with excellent compensation and benefits. Must be able to train onsite for 4 weeks. Following successful completion of training, this role can be worked remotely. Multiple shifts are available. All Shifts are Eastern Standard Time. 330p-12a off Su, M 1130a-8p off Su, W 330p-12a off W, Su 9a-530p off F, Sa 1030a-7p off Su, Th 3p-1130p off Su, M 330p-12a off Su, M 330p-12a off F, Sa 10a-63p off Su, W 9a-530p off Su, W 330p-12a off Su, Tu 330p-12a off Su, M 330p-12a off F, Sa 1p-930p off Su, Th 12p-830p off W, Sa 330p-12a off Tu, Sa 330p-12a off Su, W 8a-330p off Su, Tu 330p-12a off Su, W 9a-530p off Su, W Training * This role requires 4 weeks of onsite training at our Holland, OH office location starting July 7th to August 1st. Following successful completion of training, this role can be worked remotely. * Training is scheduled during the day Monday-Friday from the hours of 9am to 5pm. After you successfully complete training, you can work remotely. During your training, you'll get hands-on experience troubleshooting and running diagnostics to fix a wide variety of customer issues. Computer System Requirements to Work from Home * Must have a Windows-based laptop or desktop (at least 2019 or newer) with at least 6 GB of memory, Windows 10 or 11, stable internet connection and a USB Headset. No MacBook, Apple Products, ThinkPad or Chromebooks. At home system validation is required for employment. * Speed Test MUST be minimum 10Mbp Download, 5Mbp Upload Work From Home Deliverables & Requirements These are required before you begin your first initial work from home session. Once you have all the necessary downloads, please connect to the VPN, and open up VDI. Pictures need to be sent to ******************************** are the following: 1. Vselect logged into 2. Wiki- Call Center Main Page 3. Tech Job Monitor up 4. Firewall turned off (You won't be able to connect to VPN if it's on) 5. VPN connected 6. VDI open with WAG IP Finder and Timbuktu running 7. Teams App Running. Do NOT use the browser version. 8. Outlook 9. Walgreens Photo Account Signed into 10. Ethernet Cord plugged into the equipment 11. Sharpen 12. Speed Test 13. Headset plugged into equipment. Background Check and Drug Screen Requirements: Must be able to pass criminal background check and drug screen. Item(s) to bring with you to the Onsite Hiring Event: Resume Primary Duties and Responsibilities: * Answer inbound customer calls in a prompt and professional manner. * Analyze problems with customer equipment in a very rapid manner. * Analyze tickets and follow protocol to determine next steps including immediate outreach and/or escalation. * Correctly escalate tickets to appropriate team(s) to resolve issue. * Create or update tickets for every interaction received ensuring that tickets are updated properly with proper notes throughout the interaction. * Analyze problems with customer equipment in a very rapid manner. * Correctly escalate tickets to appropriate team(s) to resolve issues. * Provide accurate and timely notes of all procedures performed while attempting to resolve the issue. * Ensure configurations are tested and working. * Perform other duties as assigned. Skills and Abilities: * Provide excellent communication. * Remain calm and composed in challenging situations. * Provide outstanding customer service with a focus on empathy, compassion, and service orientation. * Take appropriate actions with little to no supervision. * Have a passion for providing solutions to customers. * Consider yourself well organized. * Have excellent telephone etiquette and communication skills. * Have experience with Microsoft Office software. * Detail oriented with the ability to follow ticket protocol. * Can multitask. Qualifications, Experience and Education: * Call center experience a plus. * High school diploma or GED required. * Have a passion for providing solutions to customers. * Consider yourself well organized. * Have excellent telephone etiquette and communication skills. * Have experience with Microsoft Office software. * Are able to multitask. Why you'll love working at Velocity We are an energetic bunch - eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals. As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We're excited about what we do, why we do it, and who we do it for. Diversity and Inclusion Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities. Our Values - Collaborative and Strong at the Core * Customer-obsessed * One team * Do the right thing * Let's go! Our Benefits * Medical, Dental, Vision * PTO & Paid Holidays * Paid Parental Leave * 401K - with Employer Match * Company provided Life Insurance, Short/Long-Term Disability * Supplemental Benefits Available About Velocity MSC Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That's why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.- Velocity is an unstoppable force. To learn more, please visit ********************************* Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.

Job DescriptionSalary: $12-$14 Expivia Marketing is seeking customer service representatives to join our team! ! However, please note there will be mandatory initial in-person training at our main office in Erie, PA. Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Please note that this role does not involve cold calling or sales; it is an inbound customer service position only. Qualifications: Previous experience in sales, customer service, or other related fields a PLUS High School Diploma or GED Equivalent Ability to build rapport with customers Strong communication skills and professionalism Detail Oriented Ability to multitask and manage time effectively Provide a consistent positive attitude & effort Have a warm and engaging disposition. Apply now for the opportunity to join an exciting, professional, and growing organization. As we grow, we will primarily fill additional Management, HR, and Client Service positions from within. The base pay rate for this position begins @ $12 with additional incentives. To apply, please fill out the online application and attach your resume. Resumes may also be sent to ******************. remote work

Velocity On-site Hiring Event - Apply & interview on the spot! When: June 16 th & 17 th Time: 10am - 6pm EST Where: 6936 Spring Valley Drive, Holland, OH 43528 Join us for Velocity's On-site Hiring Event June 16 th & 17th - Apply & Interview on the spot! We are looking to fill several remote Call Center Tier 1 Agent positions. These are full-time opportunities with excellent compensation and benefits. Must be able to train onsite for 4 weeks. Following successful completion of training, this role can be worked remotely. Multiple shifts are available. All Shifts are Eastern Standard Time. 330p-12a off Su, M 1130a-8p off Su, W 330p-12a off W, Su 9a-530p off F, Sa 1030a-7p off Su, Th 3p-1130p off Su, M 330p-12a off Su, M 330p-12a off F, Sa 10a-63p off Su, W 9a-530p off Su, W 330p-12a off Su, Tu 330p-12a off Su, M 330p-12a off F, Sa 1p-930p off Su, Th 12p-830p off W, Sa 330p-12a off Tu, Sa 330p-12a off Su, W 8a-330p off Su, Tu 330p-12a off Su, W 9a-530p off Su, W Training This role requires 4 weeks of onsite training at our Holland, OH office location starting July 7 th to August 1 st . Following successful completion of training, this role can be worked remotely. Training is scheduled during the day Monday-Friday from the hours of 9am to 5pm. After you successfully complete training, you can work remotely. During your training, you'll get hands-on experience troubleshooting and running diagnostics to fix a wide variety of customer issues. Computer System Requirements to Work from Home Must have a Windows-based laptop or desktop (at least 2019 or newer) with at least 6 GB of memory, Windows 10 or 11, stable internet connection and a USB Headset. No MacBook, Apple Products, ThinkPad or Chromebooks. At home system validation is required for employment. Speed Test MUST be minimum 10Mbp Download, 5Mbp Upload Work From Home Deliverables & Requirements These are required before you begin your first initial work from home session. Once you have all the necessary downloads, please connect to the VPN, and open up VDI. Pictures need to be sent to ******************************** are the following: 1. Vselect logged into 2. Wiki- Call Center Main Page 3. Tech Job Monitor up 4. Firewall turned off (You won't be able to connect to VPN if it's on) 5. VPN connected 6. VDI open with WAG IP Finder and Timbuktu running 7. Teams App Running. Do NOT use the browser version. 8. Outlook 9. Walgreens Photo Account Signed into 10. Ethernet Cord plugged into the equipment 11. Sharpen 12. Speed Test 13. Headset plugged into equipment. Background Check and Drug Screen Requirements: Must be able to pass criminal background check and drug screen. Item(s) to bring with you to the Onsite Hiring Event: Resume Primary Duties and Responsibilities: Answer inbound customer calls in a prompt and professional manner. Analyze problems with customer equipment in a very rapid manner. Analyze tickets and follow protocol to determine next steps including immediate outreach and/or escalation. Correctly escalate tickets to appropriate team(s) to resolve issue. Create or update tickets for every interaction received ensuring that tickets are updated properly with proper notes throughout the interaction. Analyze problems with customer equipment in a very rapid manner. Correctly escalate tickets to appropriate team(s) to resolve issues. Provide accurate and timely notes of all procedures performed while attempting to resolve the issue. Ensure configurations are tested and working. Perform other duties as assigned. Skills and Abilities: Provide excellent communication. Remain calm and composed in challenging situations. Provide outstanding customer service with a focus on empathy, compassion, and service orientation. Take appropriate actions with little to no supervision. Have a passion for providing solutions to customers. Consider yourself well organized. Have excellent telephone etiquette and communication skills. Have experience with Microsoft Office software. Detail oriented with the ability to follow ticket protocol. Can multitask. Qualifications, Experience and Education: Call center experience a plus. High school diploma or GED required. Have a passion for providing solutions to customers. Consider yourself well organized. Have excellent telephone etiquette and communication skills. Have experience with Microsoft Office software. Are able to multitask. Why you'll love working at Velocity We are an energetic bunch - eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals. As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We're excited about what we do, why we do it, and who we do it for. Diversity and Inclusion Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities. Our Values - Collaborative and Strong at the Core Customer-obsessed One team Do the right thing Let's go! Our Benefits Medical, Dental, Vision PTO & Paid Holidays Paid Parental Leave 401K - with Employer Match Company provided Life Insurance, Short/Long-Term Disability Supplemental Benefits Available About Velocity MSC Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That's why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.- Velocity is an unstoppable force. To learn more, please visit ********************************* Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.

Embrace the future and join our dynamic team. Apply today to start the process, and you can potentially be a part of our exceptional team, in as soon as a week. What we do: * Work in a blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, the NRA, March of Dimes, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time set schedules that enable you to take time off for the things that are important to * Part time schedules are offered on a limited basis. * Monday-Friday schedule to start. After 5 weeks a weekend shift will be required. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn as we believe in owning your own * Home office, or dedicated quiet place to work, that is free from * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $10.00 per hour Work Location: Remote * Please be aware several SCAM IMPERSONATORS have been reported trying to illegally obtain your personal information. InfoCision will NEVER ask for any financial/banking information as part of the recruiting process for our open positions. Our interviews are conducted in a secure portal through SPARK, and we do NOT conduct live interviews using Zoom, Facebook Messenger, Snapchat, or other social media platforms. *

Job Details Texas Remote - Texas Fully Remote $15.00 - $16.00 HourlyDescription MDS Communications is looking to hire full time Remote Outbound Call Center Agents. Do you want the gratification of raising funds for well-respected nonprofit and charity organizations ? Would you like to join the nation's largest and most respected fundraising company ? If so, please read on! MDS Communications has been in business for 32 years and works for well known and admired organizations, including Feeding America, The American Red Cross, Habitat for Humanity, Operation Smile and Special Olympics. Responsibilities of Remote Outbound Call Center Agents Communicate with donors and prospective donors in a positive, engaging, and enthusiastic manner that strengthens the connection between nonprofit and donor. Communicate with donors across the United States sharing important updates from our clients on the work they are doing Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain minimum fundraising and productivity metrics. Requirements of the Remote Outbound Call Center Agents 1 year or more of successful outbound telemarketing - preference given to telephone fundraising experience. Dedicated wired internet connection A quiet place to work at home free from normal household interruptions Basic computer skills and familiarity A commitment and enthusiasm to the charitable and non-profit causes we represent Benefits: Weekly paycheck $15-$16 per hour for 40 hours shifts (depending on schedule) 2023, MDS paid our agents $670,000 just in performance bonuses. Chance to earn weekly performance bonuses! Health insurance eligibility after just 2 months Paid time off Multiple full time 1 st and 2 nd shifts available! Satisfaction of knowing that your work is making a difference! Join Our Team where we change minds, touch hearts, and save lives worldwide! Apply now! Application takes just 3 minutes!

DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. Working as a Tier 1 Customer Service Representative you can expect in this role: Part time schedule; 3pm - 7pm EST; with the ability to flex for business needs Opportunity for training, development, and promotion Excellent corporate discounts Employee recognition and rewards program If your career goals include being an integral part of a team in a dynamic, innovative and upbeat atmosphere, then you belong right here on our award winning team. What's the opportunity: The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. This position interviews customers and records interview information into computer for customer service by performing the following duties. What will you do: Communicate effectively with internal and external customers Identify the customer's need and respond appropriately and efficiently with a sense of urgency Field Calls and quickly transfer to the correct department Work with Tier 2 team to seamlessly pass escalated customer technical issues quickly and efficient. Track, route, and escalate unresolved issues to Management Follow established guidelines specific to each customer call Locate, confirm, and document appropriate information, which may entail multiple systems Remain current on constant process updates and technology used within the company May utilize multiple communication channels including but not limited to telephone, fax, email, online chat, etc. to assist the client Performs other duties as directed by management Communicate clearly and concisely both in oral and written form Perform duties with awareness and in accordance with the organization's policies and applicable laws What you bring to the table: High School Diploma: or two years to three years related experience and/or training; or equivalent combination of education and experience. Experience in a call center environment a plus. Knowledge of Word Processing software; Spreadsheet software; Order processing systems and Contact Management systems Ability to empathize with customer is critical Experience in Customer Service Ability to work in a fast-paced environment Ability to multi-task (i.e. talking and typing simultaneously) Strong organizational and time management skills Proficiency in Microsoft Office (Word, Excel, Outlook) and basic internet skills Professional verbal and written communication skills High degree of initiative, mature judgment and discretion Ability to navigate through multiple systems What can DEX provide to you: Opportunity and career development In house training Company culture where we celebrate our team members A place where you can build a career, not just have a job The preceding has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions. This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.

Who is Signpost? Signpost is a fast-growing SaaS platform that helps home service providers, like plumbers, electricians, and HVAC technicians, manage customer communications more effectively. Our platform enables businesses to instantly respond to inquiries, organize conversations, and improve customer satisfaction. We're looking for passionate service professionals to help us represent our clients' brands. We are hiring multiple: Call Center Agents Remote Multiple Shift Options Starting Hourly Pay Rate: $17.00/hour Who are you? Your energy comes from interacting with customers and your positivity is contagious. Since you are a creative problem solver, you welcome the occasional complex call and love supporting a wide variety of inbound inquiries each day. And, as a master multi-tasker, you thrive in a high-volume call environment and can leverage technology and scripts so you never miss the chance to make a customer happy. What's the role about? As a member of our Live Receptionist team, you'll be the first point of contact for our clients' customers, ensuring every call is handled with professionalism and care. Your role will involve answering calls, managing appointments, and providing exceptional customer service that reflects positively on our clients' brands. What are the day-to-day responsibilities? Be the first point of contact for our client's customers. Handle a high volume of incoming calls (180+) with a positive and professional demeanor, ensuring each caller receives a timely response. Accurately record and document caller information. Manage time effectively to balance high call volumes with the need to provide thorough and satisfactory resolutions to each caller. Work closely with team members and supervisors to ensure a cohesive and supportive work environment, sharing insights and feedback for process improvements. Follow established scripts and company guidelines to ensure consistent and accurate communication while maintaining a personalized approach. Meet weekly KPIs. What are the qualifications? Clear and effective communication with customers; call or contact center experience is a plus. Enthusiasm to be a part of a dynamic and growing company full of opportunity and constant change. Ability to demonstrate good judgment and be the advocate for our customers. A dedicated and reliable professional who loves to contribute to a team. General comfort level with technology, preferably Google Suite (Docs/Sheets/Gmail). Ability to type 40 WPM. A reliable, dedicated internet source and distraction free work environment is a must. US applicants only with an employment residence in any one of the following states: Arizona, California, Colorado, Georgia, Illinois, Indiana, Kentucky, Louisiana, Michigan, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Texas, Utah, and Washington What are the Schedule Requirements? Before you apply, please review the below to make sure that your availability allows for the following: Initial training will be held over the course of the first 2 weeks of employment, weekdays only, from 7:00 a.m. - 2:30 p.m. PST with a start date of Tuesday, July 1st, 2025. Seeking applicants who can then transition from the training schedule to any of the following or similar shifts (all times in PST): 6:30am - 3:00pm PST, Tues - Sat 9:30am - 6:00pm PST, Mon - Fri 11:30am - 8:00pm PST, Mon - Fri Your post-training schedule will be confirmed as a part of your formal employment offer. Full attendance during your initial 2 weeks of training is required. Part-time options can be made available - Let us know in your application if you can only work part-time. We operate 24/7/365. Shift volumes are driven by our customers' ongoing business needs, so we are looking for individuals who can accommodate schedule modifications that align with operational needs. Why work for us? Competitive wages; Starting at hourly pay rates of $17.00/hour Competitive benefits including Medical, Dental, Vision, 401k for our full-time employees. Paid Time Off (PTO). Remote working environment and company-provided computer equipment. Work for, and be surrounded by, talented professionals who will help you thrive in your role. What is our hiring process? Our hiring process allows you to meet your coaches and managers along the way. Here are the steps we'll take together: Introductory Phone Call w/ People Team Contact Virtual Interview w/ Director of Call Center Final Virtual Interview Offer Discussion Final Offer for Employment We can't wait to meet you! How to Apply: Signpost hopes to hire great people and offer them the opportunity to showcase their abilities. We encourage you to apply for this role if you feel you can be a strong contributor and are looking for a chance to optimize your passion for serving customers in a growth environment. Please submit your resume and application below. Check us out at ****************

div class="job-details-content content" divpstrong Be part of our home-based fundraising team!/strong/ppbr//ppstrong***WORK FROM HOME***/strong/ppbr//ppstrongA call center job you can be proud of!/strong/pullistrong We work to make the country a more equitable, fair, and inclusive place/strong/lilistrong30 second apply from mobile or computer - no resume needed/strong/lilistrong Don't just get a new job...br/Get trained to be a professional fundraiser/strong/lilistrong Make a difference every day/strong/lilistrong Work from home/strong/lilistrong Make a difference one phone call at a time!/strong/li/ulp Integral Resources has been doing fundraising for Democrats like Raphael Warnock, Jon Ossoff, and Barack Obama for 30 years/pp We raise the money needed to fuel House, Senate, and Presidential campaigns, and progressive non-profits./ppbr//ppstrong We are looking for:/strong/pp Fundraisers of all backgrounds, no experience needed/pp We can train working mothers or fathers/pp Great for students/pp Perfect for retired people/pp Get paid for work volunteers used to do/pp We offer Mothers hours and Fathers hours, so you don't need childcare/pp We can get you up to speed on politics/pp We want to hire you if you are older, younger, overqualified, or never worked/pp We need help raising the money our clients use to influence elections/pp We only work for groups dedicated to equality from income to gender/ppbr//ppstrong Qualifications:/strong/pp High school or equivalent/pp Like to talk to people?/pp Persistent!/pp Ability to read and understand information/pp Basic computer skills/pp Desktop, laptop, or Chromebook computer with a webcam/ppA quiet workspace/ppA reliable Internet connection/pp Headset (with mic)/ppbr//ppstrong The Job:/strong/pp Regular W-2 paycheck/pp Paid Every Friday/pp Room to advance (every director in the company came in as a caller)/pp Health Insurance after 90 days (over 30 hours a week)/pp Flexible schedule!/pp Associated topics: call center, coordinator, customer care, customer service representative, internship, service, service representative, telephone, telephone service representative, TSR/ppbr//pp Do you have the minimum required equipment to do the job? Do you the ability to work the schedule? Can you start right away and start getting paid?/ppbr//pp Apply today!/ppbr//pp You can also check us out on the web at www.integralresources.com/p/div div /div /div

Primary Duties & Responsibilities About the Company About the Job: If you want to work in a fun, virtual (work from home) environment, then apply today! Globe Life Inc. is currently seeking Remote Call Center Sales Agents. This position is responsible for receiving and making calls with the intent of promoting and selling Globe Life Insurance products to new and existing customers. The Remote Call Center Sales Agent will provide consultative sales support to match new and existing customers to the products that best meets their needs. The successful candidate will need to be a sales driven person skilled at interacting with the public by phone. We offer pay for continuing education, paid training, a competitive hourly pay rate, plus eligibility for weekly, monthly and quarterly incentive pay to make sure you receive the rewards for your efforts. Primary duties & responsibilities consist of: * Selling insurance products to new and existing customers * Handle inbound calls and make follow-up calls * Responsible for closing business and generating revenue for the company * Close new accounts by interacting with customers primarily via telephone or email * Other duties as required Required Schedule: * Week 1: M-F 11:30am-8:00pm/ Week 2: M-F 11:30am-8:00pm and Saturday 8am-4:30pm or 8:30am-5pm with 1 weekday off during the week with Rotating Saturdays Location: McKinney, Texas

Call Center Agent, Community Impact Call Center100% Remote within California, Must reside in California ending 10/31/2025 We are seeking Call Center Agents to join the Foundation in its mission of benefitting, supporting, and enhancing the California Community Colleges-the largest and most diverse system of higher education in the nation. The Foundation for California Community Colleges is on a mission to double its impact in the next 10 years. We are a group of relentless optimists and innovators in education, working collaboratively with public and private partners to help improve the student experience and expand pathways to economic and social mobility in communities across California. What You'll Do We are seeking Call Center Agents to join the Foundation's Community Impact Call Center to provide outstanding customer service and technical assistance to families who receive social services across the state. Primary responsibility is to provide accurate information about eligible benefits, answer questions and inquiries, troubleshoot issues, document case notes, and escalate inquiries when necessary. Provide professional, resourceful, and empathetic support to callers, handling inquiries related to benefits and eligibility. Assess eligibility by reviewing client information against established program requirements. Research inquiries using available resources, ensuring calls are routed to the appropriate departments or personnel. Manage multiple tasks simultaneously, remaining calm under pressure during peak call volumes or challenging interactions; apply effective de-escalation techniques when necessary. Escalate complex or high-priority cases to management or specialized teams, conducting thorough follow-ups and providing detailed documentation. Accurately Document call notes, reports, and updates in the Customer Relationship Management (CRM) system. Collect and evaluate relevant data to resolve complaints or inquiries, ensuring all actions taken are recorded with precision. Monitor and report emerging trends or recurring issues in customer calls to inform process improvements. Conduct outbound outreach to families or individuals when required, ensuring effective communication and follow-through. Collaborate with internal departments to manage administrative tasks and coordinate efforts to meet customer needs. Attributes for Success Exceptional interpersonal, customer service, problem-solving, critical thinking, verbal and written communication, and conflict resolution skills. Proficient in troubleshooting various CICC applications and services. Strong written and verbal communication skills. Skillful application of problem-solving techniques to provide effective customer service. Effective communication with individuals from diverse socio-economic, educational, and cultural backgrounds. Experience in handling inbound and outbound service calls over the phone. We're recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people's lives for the better Our work holds great weight and responsibility, and the opportunity to impact the lives of millions Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more We have a commitment to professional development and an emphasis on shared leadership, to ensure growth for employees and the organization overall What we Offer FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California's State Capitol. Benefits Competitive compensation, generous PTO, holidays Medical, dental, and vision plans, Flexible Spending Accounts, and Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings CalPERS retirement program and optional 403(b) and 457 Retirement plans Tuition reimbursement Public Service Loan Forgiveness certified employer If you have any additional questions related to this position, please email us at **********************. Budgeted Hourly Pay Range: $21.00 - $22.05 Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.

div class="job-description-container" div class="trix-content" divstrong Interested in being the first person parents speak to when they call Huntington Learning Center? Apply today!/strong/divdiv For more information on how Huntington Learning Center makes a difference in the lives of children, visit stronghuntingtonhelps.com /strong /divdiv /divdivstrong Remote (Work from Home) Call Center Agent/strong/divdiv br/ strong Job Summary/strong /divdiv strong(FULL TIME)/strong strong Contact Center Representatives/strong ensure a memorable customer service experience by using active listening to set up student academic evaluations and educational programs as needed.br/ strongbr/ The primary role will include/strongem (But other responsibilities as needed.)/emstrong: /strong /divul li Handling Inbound parent/individual inquiries regarding our programs/li li Setting appointments for our Learning Centers/li li Calling out on Marketing Campaigns /li li Following up on call backs for fellow agents./li /uldivstrong Responsibilities /strong/divul li This will be a varied shift possibly including morning, evening, and some weekends/li li Ensuring a positive experience during all initial inquiries by educating clients on our services, responding to questions, overcoming objections, and scheduling student academic evaluations and consultations/li li Following contact center scripts when speaking with clients/li li Building positive rapport with clients of differing personality types/li li Following up on callbacks for other agents/li li Keep records of all conversations in our call center system/li li Meet personal and team qualitative and quantitative service targets/li li Participating in initial and ongoing training to maintain up-to-date knowledge of our services/li /uldivstrong Work Environment/strong/divul li Remote position - Work from the comfort of your home/li li Varied shifts including morning, evening, and weekend/li li Full-time schedules require:ul li Two weekday evening shifts per month (2:00 PM-10:30 PM) /li li Two Saturday shifts per month (9:00 AM - 5:30 PM /li li Sunday shifts as needed (10:00 AM - 3:00 PM)/li /ul /li /uldivstrong Qualifications/strong/divdiv Customer Engagement Representatives have a genuine desire to succeed paired with excellent communication and interpersonal skills. Additional qualifications include:/divul li Excellent communication and interpersonal skills (conversational, articulate, engaging)/li li Reliable and dependable work habits/li li Strong attention to detail, dependability, and follow through/li li Self-motivated, positive attitude, and a love for hard work/li li Computer proficiency with the ability to navigate between multiple computer screens while engaging the customer/li li Previous sales or customer service experience, a plus but not required/li li Bilingual (Spanish/English) a plus/li li High School Diploma or GED - strong(This will be verified during background check)/strong /li /uldiv /divdivstrong Benefits/Perks/strong/divul li Bi-weekly pay with direct deposit/li li Comprehensive benefits plan for full-time employeesbr/ ulli Medical /li/ul /li li br/ulli Dental/li/ul /li li ulli 401K/li/ul /li li /li li Paid on-the-job training/li li Professional and upbeat setting with a supportive and motivating team committed to your success/li li /li /uldiv strong Why Join The Huntington Team?/strong /divdiv Administrative Professionals, if you're passionate about providing superior administrative support and would like to grow your career with an industry-leading company, Huntington has the perfect fit for you!/divdiv Founded in 1977 and headquartered in Northern NJ, Huntington is the nation's pioneer in the K to 12 Tutoring and Test Prep services industry, servicing over 300+ learning centers throughout the United States. We are currently seeking an enthusiastic and motivated Customer Engagement Representative to assist parents at the beginning of the academic process. You'll work in an environment that is rewarding and professional, with coworkers who are truly passionate about making a difference in the lives of children. Customer Engagement Center (CEC) is located at the corporate office in Oradell, NJ (Bergen County)./div /div pThis is a remote position./p div class="job-compensation" Compensation: $15.00 - $22.00 per hour /div br/br/br/ div class="account_description" h2span style="color: #388842;"IF YOUR DREAM JOB IS HELPING/span br/span style="color: #9ccb3b;"STUDENTS MEET THEIR GOALS, JOIN US/span/h2 pAt Huntington Learning Center, we understand that one size does not fit all students. Our method is a 4-step approach that works and truly sets our programs apart - and we have decades of experience, and countless success stories to prove it./p pAt each of our local tutoring centers, our experienced tutors tailor test prep and teaching styles to meet the unique needs of each student and get the best results in the tutoring and test prep industry. /p pem Huntington Learning Centers, Inc. and its affiliates, do not participate in any interviewing, evaluation, or hiring decisions in connection with any franchised Huntington Learning Centersup /sup./em/p /div br//div

Job Description: Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities will include handling inbound and outbound calls, managing legal contracts, ensuring compliance, and providing exceptional customer service. Responsibilities: Customer Support Excellence: Serve as a liaison for customers, handling inquiries, resolving issues, and delivering top-notch service standards. Contract Closing Expertise: Manage legal contract finalization, ensuring accuracy and compliance with legal guidelines. Compliance Assurance: Ensure adherence to regulatory standards and company policies. Cross-Functional Collaboration: Collaborate with legal and compliance teams to escalate issues and obtain approvals. Industry Knowledge: Acquire comprehensive knowledge across various sectors to effectively address customer inquiries. Communication Mastery: Utilize excellent verbal and written communication skills to interact with customers. Problem-Solving: Analyze issues, troubleshoot problems, and provide efficient solutions. Product/Service Expertise: Stay updated on industry trends and company services to assist customers effectively. Adaptability/Flexibility: Adapt to different industry protocols and procedures seamlessly. Qualifications: Customer Service Experience: Minimum 1 year in a customer-facing role, preferably in a Call Center or Intake Department. Legal Intake Experience: Minimum 1 year in a Law Firm handling direct phone contact or intake coordination (PREFERRED) Versatility: Ability to multitask and thrive in a fast-paced environment. Communication Skills: Excellent verbal and written communication in English and Spanish. Adaptability: Quick learner with the capability to adapt to changing procedures and software. Problem-Solving Skills: Strong analytical and problem-solving abilities. Residency: Must reside in the United States. Why Join Us: Diverse Exposure: Engage with customers from various industries, broadening your skillset. Career Development: Ongoing training and growth opportunities. Team Environment: Collaborative workspace fostering innovation and mutual support. Compensation and Benefits: Wages: Starting at $12/hr base, with performance-based incentives and bonuses. Training: $11/hr during the 2-week training period. Shift Differentials: Additional pay for evening, night, and weekend shifts. Contract Signing Bonus: $2.50 bonus per successfully signed contract, with monthly payouts. Billable Capacity Bonus: Earn up to an additional $2.00/hr based on performance metrics. Additional Incentives: Including customer satisfaction and attendance bonuses. Earning Potential: Top-performing agents can earn between $35,000 and $47,000 annually. Begin your journey with us, delivering exceptional customer service across diverse industries while advancing your career in a dynamic and supportive environment. This is a contract position with potential for advancement. Apply now to join our team!

Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Morris Insurance Agency to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Morris Insurance Agency Remote Call Center Agent Job Type: Full-time Location: Athens, GA 30601 Organization: Morris Insurance Agency LLC Job Rating: 3.8 out of 5 stars Profile Insights Find out how your skills align with the Skills Do you have experience in Microsoft Office? Yes / No Education Do you have a High school diploma or GED? Yes / No Job Details Here's how the job details align with your profile. Full Job Description We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you! Major Responsibilities: Answering incoming calls and responding to customer inquiries Making outbound calls to follow up on customer requests Providing information about products and services Resolving customer complaints and issues Documenting all interactions in the call center software Qualifications: High school diploma or equivalent Previous experience in a customer service role preferred Excellent communication skills, both verbal and written Ability to work independently and as part of a team Proficiency in Microsoft Office and call center software If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!

CDR Health Care, Inc., is hiring Call Center Agents/Case Managers to provide vital support by managing customer inquiries, applications, and cases from start to finish. This role will be responsible for handling both inbound and outbound calls, answering questions, offering detailed guidance, and ensuring timely and accurate resolution of customer issues. Successful candidates will demonstrate strong communication skills, attention to detail, and the ability to navigate complex situations with professionalism and empathy in a fast-paced environment. This is a remote position; however, candidates must be located in Miami, FL, for onsite training at our corporate office. ESSENTIAL FUNCTIONS: Receive and document incoming customer cases, applications, and inquiries via phone, email, or other communication channels. Evaluate the nature, urgency, and complexity of each case to ensure appropriate prioritization and categorization. Gather detailed information from customers to thoroughly understand the issue and its context. Maintain consistent communication with customers throughout the case lifecycle, keeping them informed about progress, actions taken, and expected resolutions. Record detailed case notes, actions taken, and resolutions in the company's case management system. Apply critical thinking and problem-solving skills to identify root causes and recommend solutions that prevent future similar cases. Make well-informed decisions that balance customer satisfaction and company policies Handle inbound and outbound calls from customers, addressing their queries, concerns, and requests professionally and courteously. Identify and assess customers' needs, actively listen to their concerns, and provide effective solutions or guidance. Troubleshoot technical problems, escalating complex issues to higher levels of support when necessary. Acquire in-depth knowledge of the company's services, policies, and procedures to effectively address customer inquiries. Adhere to established call center scripts, processes, and guidelines to ensure consistent customer service. Other duties that may arise from time-to-time and/or are commensurate with the title and position. Requirements High school diploma or equivalent required; additional education or certifications in customer service, healthcare, or case management is a plus. Flexibility to work a variable schedule, including evenings or weekends as needed. Proven experience providing customer service over the phone, preferably in a call center or case management setting. Familiarity with case management systems and tools, with the ability to learn new software quickly. Proficient in Microsoft Outlook and the Microsoft Office Suite (Word, Excel, etc.). Strong verbal and written communication skills, with the ability to interact effectively with a diverse range of individuals and in varied settings. Ability to remain calm, composed, and effective in high-pressure situations or emergencies. Committed to maintaining strict customer confidentiality and handling sensitive information appropriately. Strong decision-making skills with the ability to use sound judgment in resolving issues. Demonstrated ability to manage multiple tasks simultaneously in a fast-paced environment while meeting deadlines. Resilience under pressure, with excellent organizational and time-management skills. CDR Health is an Equal Opportunity Employer M/F/D/V and EO/AAN/D. Must be able to work in the United States to apply.

Elevate Your Career with AO: Unlimited Potential and Supportive Leadership Are you ready to redefine your career and achieve your own version of success? AO invites dedicated professionals to join our esteemed team, where there is no ceiling to your potential-only the opportunity to reach new heights. At AO, we believe in empowering our team members to shape their own path to success. With a network of leaders committed to their personal journeys and a supportive team environment, we are dedicated to fostering a culture were growth and fulfillment go hand in hand. Why AO? Unlimited Potential: Your career growth is in your hands. We provide the resources and support to help you achieve your professional goals and redefine success on your own terms. Supportive Leadership: Join a company where leaders are not only following their own paths but are also committed to supporting your journey. We understand that a happy, well-supported team is a thriving team. Work from Anywhere: Experience the flexibility of remote work, allowing you to perform at your best from any location that suits your lifestyle. Incentive Travel: Reward your achievements with exclusive trips to renowned destinations such as Dublin, Dubai, Ibiza, and Tulum, while connecting with influential leaders and colleagues. Continuous Development: Benefit from regular training and development opportunities designed to keep you ahead in your field and foster ongoing professional growth. Who We're Seeking: Dedicated to Client Success: You are motivated by the desire to make a significant impact on clients' lives, providing exceptional service and support. Exceptional Leader: You possess strong leadership skills, capable of guiding and inspiring a team to achieve their highest potential. A Sales Leader is pivotal in fostering a high-performance culture within the sales team and helping the team execute on its goals. This role involves providing sales representatives with the training, resources, and mentorship needed to consistently meet or exceed their goals, and more. Compensation: Excellent commissioned base compensation package with leadership bonuses and residual income potential. Interested in Joining Us? Please submit your contact information along with an updated resume. Interviews will be conducted via Zoom to ensure convenience and safety. Join AO and Achieve Your Potential. Discover a career where you can pursue your goals with unmatched support and endless opportunities for growth.