NOC Representative
Call Center Agent Job In Shawnee, OK
Vyve is a leading broadband Internet provider serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Residential services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI, and hosted voice services to the business community. Vyve serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming.
The primary functionis to perform front line operations and engineering support to ensure uninterrupted services within our Network Operations Center (NOC). As a member of our NOC team, you effectively troubleshoot and resolve issues related to commercial Optical, Carrier, VIP and fiber-based products. You propel success through accurate diagnostics and efficient repairs using advanced deployment and break-fix methodologies.Duties and responsibilities include the following:
Follow company guidelines, policies, and procedures
Encourage company-wide excellence and growth by actively and consistently supporting all technical efforts to enhance and simplify the client experience
Drive the operations center efficiency by performing routine and documented functions and troubleshooting escalations
Encourage reliable service through 24/7 shift-coverage surveillance or basic triage based on fundamental technical concepts
Ensure accuracy of master service agreements (MSAs) and service lease agreements (SLAs) through service monitoring, assurance and reliability for carrier and commercial clients
Resolve undocumented or highly complex issues by identifying and executing processes and procedures and escalating them to higher level technical resources as needed
Maximize project productivity through collaboration with other groups and communicating issues and project status
Qualifications
Comprehension of fundamental technical concepts with analytical, organizational and time management skills
Interpersonal communicator with effective issue resolution and critical thinking skills
Proven ability using email, ticketing systems, monitoring software, web portals and technology-specific diagnostic tools
Ability to read and follow documented processes and procedures
Knowledgeable in Microsoft Word, Excel, PowerPoint, Outlook and Visio
Effective written and spoken English communication skills with all levels of an organization
We Proudly Offer
A friendly and fun work environment
Communication and training
Great benefits package
Courtesy cable (in our markets)
A culture that encourages growth
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Customer Service Representative
Call Center Agent Job In Oklahoma City, OK
Our client is seeking enthusiastic and compassionate Customer Service Representatives to join their team. As a representative, you will be responsible for assisting customers with identifying assistance programs. This role involves interacting with customers over the phone in a call center environment, providing empathetic support, and guiding them through available options.
Key Responsibilities:
Handle inbound and outbound customer calls, addressing inquiries and offering assistance with mortgage-related concerns.
Evaluate customers' financial situations to determine eligibility for various assistance programs.
Walk customers through the application process for mortgage relief programs.
Keep accurate records of customer interactions and financial assessments.
Work with other team members to ensure customer satisfaction and seamless service delivery.
Meet performance targets for call handling, customer satisfaction, and program enrollment.
Qualifications:
Excellent verbal communication skills and the ability to explain complex information in a clear, empathetic manner.
Strong attention to detail and the ability to assess financial information effectively.
Previous experience in customer service or a call center environment is preferred.
Professionalism in handling sensitive customer information.
A collaborative, team-oriented mindset and a passion for helping others.
Basic computer proficiency.
Additional Details:
Full-time, in office position.
Ability to work in a fast-paced, dynamic environment.
Flexible hours may be required to meet customer needs.
Perks:
Competitive pay based on experience.
Comprehensive training and development opportunities.
A positive and collaborative work culture.
Make a difference in customers' lives by helping them stay in their homes.
Apply now to join our client's team as a Customer Service Representative!
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Part-Time Ramp and Customer Service Agent
Call Center Agent Job In Lawton, OK
Come and work for Envoy Air, an American Airlines Group Company, at Lawton-Fort Sill Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $12.97/hr
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy
401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level
Both full-time and part-time positions available
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older
High school diploma, GED, or international equivalent
Ability to pass a pre-employment drug screen and background check
Authorized to work in U.S. without sponsorship
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
Customer Asst Representative III- Temporary
Call Center Agent Job In Cherokee, OK
Job Posting Title Customer Asst Representative III- Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 District 7 Job Posting End Date (Continuous if Blank) May 28, 2025 Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Part time
Job Type
Temporary
Compensation
This position is up to $19.71 an hour based on education and experience.
Why you'll love it here!
RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!
Job Description
Location: 912 S College Avenue -Tahlequah Ok
Salary: up to $19.71 an hour
Full Time /Part Time: PT
Work Schedule: M-F
Primary Hours: 8AM -5 PM
Position Description:
* Positions in this job family are assigned responsibilities related to maintaining a positive, empathetic, and professional attitude toward customers at all times, this position is responsible for providing assistance to customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs.
Position Responsibilities/Essential Functions:
* Provides frontline to customer service and our clients. Is responsible for all client/patient registrations for the county health department.
* Responsible for processing WIC benefits, answering telephones, working and coordinating with other departments, entering BCD's, accept payments, PAR entry.
* This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals.
* Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data.
* Enters and retrieves information using personal computer or other data processing equipment, and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections.
* Assists customers in securing needed information, documents and/or services; conducts interviews to obtain information from clients; provides assistance to clients as required.
* Being present at the office is an essential function of the job.
* Other duties as assigned
Other Duties
* Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
* Works effectively in team environment, participating and assisting their peers.
Minimum Qualifications:
* Education and Experience requirements at this level consist of one year of experience in customer service, or an equivalent combination of education and experience.
Valued Knowledge, Skills and Abilities
* Knowledge, Skills and Abilities required at this level include knowledge of office methods and procedures; of grammar, punctuation and spelling; of mathematics; of basic bookkeeping procedures; of inventory techniques; of telephone procedures; of standard business communications; of current office technologies; Skill is required to operate office machines including computers. Ability is required to follow oral and written instructions; to establish and maintain effective working relationships with others; to establish and maintain filing systems; to analyze situations and make decisions in accordance with rules, laws, and regulations; provide good customer, interpersonal and communication skills.
Application Requirements:
* If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.
* All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.
Physical Demands and Work Environment:
* Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms; carry light items; drive an automobile. This position requires long periods of sitting and daily use of computers and phones. Applicants must be willing to perform all job-related travel associated with this position. Occasionally, in state overnight and weekend travel may be required. Being present at the office is an essential function of the job
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
Customer Care Agent
Call Center Agent Job In Tulsa, OK
Title: Customer Care Agent
Reports To: Customer Care Manager
Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints.
Essential Functions:
Train, explain tasks, and assist in the solution of customer problems.
Answer incoming phone calls, faxes, emails and respond to customer requests.
Identify and assess customer's needs to achieve satisfaction.
Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Go the extra mile to engage customers.
Key in new box information for all accounts.
Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts.
Responsible for taking paperwork from the “ready to be filed tray” and placing it in each customer's folder.
At the end of each month, responsible for storing the previous month's files in VRC boxes.
Work on special projects as required by the Customer Service Manager or Director of
Operations or as needs arise.
Requirements
Competencies:
Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Must have some computer knowledge.
Must be able to work with internal office personnel, sales & development representatives, records center personnel, and management.
Ability to work with external customers, potential customers, vendors, and suppliers.
Able to retain knowledge of services lines, prices, and delivery times.
Ability to multi-task, prioritize and manage time effectively.
Flexible, spontaneous, and able to deal with the unexpected.
Work Environment: Must be able to tolerate heat in the summer and cold in the winter.
Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Education and Eligibility Requirements:
One (1) years' experience.
Knowledge and ability-English and grammar.
Pleasant telephone voice/manner.
Ability to operate simple office equipment sufficiently to perform the job.
Typing skills (preferably 45-55 wpm) with 95 - 100% accuracy.
Must have proven customer support experience.
Must know 10-key by touch.
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice.
Salary Description $14.50 an hour
Representative, Administration Center
Call Center Agent Job In Tulsa, OK
**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
+ This job is a member of the Workforce Administration Team within the Technical Operations Division.
+ Responsible for providing administrative support for Tech Ops represented team members and its leadership group.
+ Collaborating with a cohesive group in a busy office setting, ensuring the success of the Workforce Administration team.
**What you'll do**
_As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._
+ Prepare and maintain various department reports, including weekly headcount reports and daily manning.
+ Responsible for all aspects of payroll using Workbrain payroll system; including time coding and shift schedules.
+ Proffer and process overtime, field trips, and shift swaps according to the rules and limitation of the collective bargaining agreement and the Workbrain system.
+ Process vacation changes according to leadership directions, the guidelines outlined in the contract agreements and the Workbrain system.
+ Providing excellent service to our internal customers; including phone, email, and walk-in inquiries.
+ Greets and directs team members and external visitors.
+ Maintains office supply inventory and initiates department supply orders when necessary.
+ Submits transactions for computer and system accesses.
+ Sort, track and file data and correspondence
+ Process time-sensitive requests
+ Efficiently and effectively communicate to high levels leadership to address operational inquires
+ Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display area (SIDA), if applicable
+ Must be able to secure appropriate airport authority and/or US customs security badges, if applicable
+ May be required to work shifts, nights, weekends and holidays
+ Must be willing to travel as required for professional development
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ High School diploma or GED equivalent
+ Prior administrative experience
+ Prior experience with Microsoft Office software including Word, Excel, PowerPoint etc.
**Preferred Qualifications- Education & Prior Job Experience**
+ Minimum of 1 year experience in an office setting
+ Associate's degree or equivalent work experience
**Skills, Licenses & Certifications**
+ Knowledge of the applicable workforce collective bargaining agreements (IAM/ TWU)
+ Broad understanding of Workbrain or other time and attendance applications
+ Ability to prepare correspondence and format reports
+ Ability to maintain confidentiality with team member files, payroll data and personal information
+ Ability to prioritize and organize work functions effectively
+ Ability to exercise good judgement and work under time constraints with professionalism, efficiency, patience and tact
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Customer Service/Ramp Agents - TUL
Call Center Agent Job In Oklahoma
QuickFlight Services is a growing and dynamic aviation services company. We provide aviation and ground handling services for airlines in over 30 locations across the United States.
Job Description
We have openings and/or are accepting resumes at this Airport for Customer Service Agents. Experience is helpful but not necessary. Applicants will be required to attend (1-3) weeks of initial required training program, followed by additional training period later. training period is paid if successful per training contract.
Competitive starting wage will be $9.25 per hour once all training is completed
Part-Time positions Available
Duties include loading/unloading luggage, ticket counter including selling tickets and checking in passengers, gate including boarding flights and assisting passengers with special needs and other duties can be assigned. All positions have lifting requirements and all employees learn all functions/cross train
CSA responsibilities will include but are not limited to:
Ability to accept personal responsibility for resolving concerns
Excellent work ethic and demonstrate the ability to act with purpose and urgency
Safety of our customers, crewmembers and co-workers
Apply security measures as appropriate and protect SIDA
Preparing and issuing tickets, computing fares, issuing refunds
Checking passports and travel documents
Correctly route passengers and baggage during check-in
Working at arrival or departure gates
Ensuring the on-time departures of aircraft
Assist special need passengers including wheelchair services
Answering general travel inquiries, and successfully resolving customer issues
Prepare flight paperwork
Load and unload baggage, mail and cargo
Direct aircraft to and from gates
Perform aircraft services such as lavatory, water, and de-icing (winter operations)
Expeditious baggage delivery to baggage claim
Sort baggage in bag makeup area
Operate Jetbridge and Ground Service Equipment (GSE)
Perform accurate aircraft search
Close counter and ramp areas following flight closing and complete flight stats
Cleaning and upkeep of all work areas
Successfully complete any recurrent or required additional training
Perform other duties assigned
This list is not all inclusive and a CSA may be required to perform duties not identified in the above list
Qualifications
Qualifications:
Eligibility to work in the United States without sponsorship
Minimum age 18, High school diploma or G.E.D preferred. Additional education is a plus
Ability to read, write, speak, and understand the English language. Second language is a plus
Excellent communication skills that include speaking to large groups and individual customers
Familiarity with computers
Ability to work any available schedule to include nights, weekends, holidays, and overtime
Ability to work indoors and outdoors with strength and stamina to endure standing for entire and during inclement weather
Ability to lift 50 lbs up to 70 lbs occasional over your head with stamina to bend, stoop and crawl in confined spaces
Successful completion of post-offer pre-employment DOT drug screening
Successful completion of FBI criminal history check that reveals no disqualifying felony convictions in 10 years
Ability to provide 10 years of employment, education, unemployment history per FAR 108.33
Must possess a valid driver's license with 3 yr good driving record and provide a copy
Additional Information
All your information will be kept confidential according to EEO guidelines.
Part-Time Customer Service Based Agent
Call Center Agent Job In Oklahoma City, OK
This position works out of our office in Oklahoma City, Oklahoma. We do not have a work from home option. The customer service representative answers telephone calls and responds to member facing chats to provide information regarding our company, research members online issues, provide assistance with website navigation, use problem solving skills, and advocate for members in a friendly and efficient manner at the U.S. Member Service Center for an international membership warehouse chain.
Tasks and responsibilities:
Answer a high volume of incoming phone calls and/or member facing chats
Determine member needs and provide appropriate solutions, including answering general product questions and researching complex situations regarding online orders, tracking, and deliveries
Consider and offer compensations as necessary
Operate as the liaison between customers, vendors, buying and operations staff
Uses multiple computer programs simultaneously on multiple screens while on the phone or responding to chats
Uses problem solving and critical thinking skills to resolve order/product/delivery issues
Required skills, abilities, and certifications:
Education/Training: High School Diploma or GED preferred
Licenses/Certifications: Ecommerce Member Service Agent Certification after completion of 14-day training course
Experience: Previous customer service experience preferred
Knowledge/Skills: Customer Service, computer literacy, professional business writing, proficiency with typing (Minimum typing speed of 30 wpm) and excellent communications skills required
Must be able to work a flexible schedule including weekends and split days off
Recommended skills, abilities, and certifications
Strong background in customer service including excellent communication skills, prompt friendly service and excellent follow through.
Ability to adapt and work well under pressure in a fast-paced environment
Ability to take ownership and solve problems
Ability to demonstrate learning and decision making skills
Strong time management skills
Bilingual capabilities a plus
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Disability accommodations
Inclusive of minority and disadvantaged groups
LGBTQ+ friendly workplace
Age-inclusive
Diversity and inclusion training or programs
Paid time off
Job Type: Part-time
Pay: $18.50 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance
CSR (full-time)
Call Center Agent Job In Lawton, OK
Department: Call Center Reports to: Call Center Management Hours: Many shifts available
FSNB is a full-service, family-owned bank that has been in operation for 75 years.
Look no further! Begin building a successful career at FSNB! We are currently seeking friendly, outgoing, and adaptable individuals to join our team as entry-level Customer Service Reps in our Customer Service department, who view every contact as an opportunity to make it a positive customer experience.
FSNB provides paid training and offers career growth opportunities such as team leaders and supervisors. All qualifications can be acquired through on the job training, with no prior finance or accounting experience necessary.
What is in it for you:
Opportunity for pay increases in as soon as 30 days
Paid training
Paid vacation and personal leave
401k Plan
Flexible scheduling with two days off a week
Growth/Career opportunities
Equal Opportunity Employer
Health and dental insurance available
Employee Assistance Program available
Discounts at the YMCA, AT&T, Verizon, Dell and more
Free and discounted bank services, if you bank with us while employed
Main requirements:
Meet acceptable standards for attendance and punctuality
Meet acceptable standards based on performance metrics
Provide excellent customer service by answering and handling all calls in a courteous and professional manner
Complete proper paperwork or data entries, accurately and efficiently
Filing and other basic office duties
Complete additional duties as assigned
Customer Experience Representative
Call Center Agent Job In Oklahoma City, OK
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
+ Datavant's Customer Experience Representative - Retrieval, will interact with Record HUB customers by addressing inquiries, resolving issues or complaints as well as educating customers.
**What You Will Do...**
+ **Monday-Friday 8:00am-6:00pm EST - Full-Time Temporary**
+ Maintaining a positive, empathetic, and professional attitude toward customers at all times.
+ Responding promptly to customer inquiries in a high call volume, fast-paced environment.
+ Interacts with customers via telephone, email, and online chat providing customer service to Record Hub customers by answering complex product related questions, resolving issues, and educating customers.
+ Investigate and solve product and service complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
+ Ensures that appropriate actions are taken to resolve customers problems and concerns.
+ Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
+ Making outbound telephone and email contacts to customers to provide education and facilitate issue resolution.
+ Communicating and coordinating with colleagues as necessary.
+ Providing feedback on the efficiency of the customer service process
+ Performs other related duties as assigned
**What Helps You Stand Out...**
+ Excellent communication skills including active listening.
+ Service-oriented to resolve customer complaints and issues while maintaining a professional and calm demeanor.
+ Critical thinking and strong problem-solving skills
+ Proficient computer skills with the ability to learn new software and tools.
+ Proficient in working with ticketing systems
**_Education and Experience:_**
+ High school diploma, general education degree, or equivalent.
+ 3 or more years of Customer service experience required
+ Experience using Call Center Phone systems like Ring Central
+ 1 or more year of experience in a call center environment.
+ Data entry/Typing skills of 30 WPM
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$17.78-$22.74 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please contact us at *********************** . We will review your request for reasonable accommodation on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Customer Service Representative
Call Center Agent Job In Oklahoma City, OK
Responsibilities
Light clerical work including answering/screening/telephone calls to the appropriate person, resolution of calls (orders, quotes, etc).
Respond to customer requests for information concerning order tracking, order expediting and product availability.
Perform order entry at both sales invoicing level and request for products from supply plants.
Notify customers of potential backorders, credit issues, order availability and any other information regarding orders.
Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately.
Process all necessary paperwork for the daily operation of the sales center as required.
Other duties as assigned.
Qualifications
1-3 years Customer Service experience, door industry preferred
Attention to detail and problem solving.
Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.
Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc.
Strong math skills required.
Willingness to learn product and processes, and work as a team
Customer Service Representative/Receptionist
Call Center Agent Job In Edmond, OK
Join Our Team at Animal Medical Center I-35!
Are you passionate about animals and exceptional customer service? Animal Medical Center I-35 in Edmond, OK, is looking for a friendly and dedicated Client Service Coordinator to join our team! This is a part-time position with the possibility of full-time employment in the future based on performance and clinic needs.
About Us: At Animal Medical Center I35 we place high emphasis on quality, honesty, and integrity. We take a personal interest in each of our team members and want someone that is as passionate about patient care and client service as we are. Animal Medical Center I35 is a well-established and full-service veterinary hospital. Our four-doctor practice specializes in companion animal medicine, and we are looking for great people who want to make a difference in the lives of pets and people in our facility.
Position Overview: As a Client Service Coordinator, you will be the first point of contact for our clients, ensuring they feel welcomed and valued. Your role will involve greeting clients with a smile, scheduling appointments, handling phone inquiries, processing payments, and maintaining a smooth front desk operation.
Key Responsibilities:
Stand and greet clients and their pets with warmth and professionalism.
Answer phone calls and schedule appointments efficiently.
Assist with client check-ins and check-outs.
Process payments and maintain accurate records.
Communicate effectively with the veterinary team to ensure seamless service.
Provide compassionate support to pet owners.
What We are Looking For:
Excellent communication and interpersonal skills
Ability to multitask in a fast-paced environment.
Strong attention to detail and organizational skills
Previous veterinary or customer service experience preferred but not required
A love for animals and a positive, team-oriented attitude
Hours of Operation: M-F 7:30AM-6:00PM, Sa 8:00AM-12:00pm. Weekends rotate.
What We Offer:
Competitive Pay (Negotiable on experience)
401K/Retirement matching (pending eligibility)
Full Benefits (health/vision/dental-pending eligibility)
Mental health resources
Flexible Schedule (Saturday rotation)
Discounted food & services
Awesome work family!
Why choose us? Here's why our employees love working here: work-family, work-life balance, learning environment, relationships, high-standards/relaxed atmosphere, striving to grow together, supportive team, hands-on training, education opportunities & amazing clients…want to know more, call at ************ or visit ***************** to learn more about us.
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Operations Staff | Full-Time | Arvest Convention Center
Call Center Agent Job In Tulsa, OK
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Under general supervision, performs work as needed to clean, maintain and prepare for events at the facility. Duties include skilled and semi-skilled tasks, which often require heavy lifting and a high degree of physical exertion.
This role will pay a hourly rate of $17.00-$20.50.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until August 15, 2025.
Responsibilities
* Participate in all aspects of the conversion process in preparation for events.
* Duties may include setting up and tearing down flooring, portable chairs, operable wall, barricades, staging, tables, other furnishings and equipment.
* Perform varies duties to ensure the day-to-day operations of the facility are met.
* These include, but not limited to, loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies.
* Assist with pre/post event cleaning and janitorial tasks including, but not limited to, sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, washing, stripping, carpet cleaning, window washing and waxing.
* Perform repairs and maintenance tasks such as painting, patching, re-lamping, replacing ceiling tile, replacing filters, etc.
* Assist building engineers and subcontractors in construction, repair and maintenance of the building.
* Report irregularities, discrepancies, safety or damage concerns or loss of property promptly to supervisor.
* Work extended and/or irregular hours including nights, weekends and holidays, as needed.
* Perform other duties as required.
Qualifications
* Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility; and proper use and care of hand and power tools.
* Demonstrate a positive attitude and a willingness to learn.
* Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.
* Follow oral and written instructions and communicate effectively with other in both oral and written form.
* Work independently, exercising judgment and initiative.
* Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
* Be licensed and insured to operate a motor vehicle in the United States.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Customer Solutions Representative - Laverne, Oklahoma
Call Center Agent Job In Laverne, OK
Coordinates customer service activities by establishing, maintaining, promoting, and enhancing the organization's telecommunications services. Qualifies new customers by checking location and credit, and offering products and services for the best customer experience. Conducts sales and upgrade activities. Troubleshoots and submits trouble tickets. Forms relationships with customers to build trust and provide customized solutions. Responsible for providing exceptional customer service while interacting with customers in a positive and professional manner. Processes service orders and assists with customer training sessions and community events. Beneficial skills and experience include computer and telephone skills, exceptional communication, and customer service background. Spanish skills are preferred; however, not required.
The deadline to apply is April 30, 2025 at 5:00 p.m.
We offer competitive wages and full benefits.
Applications may be submitted online at ************ or picked up at 603 South Main Street in Guymon.
To obtain further details, please contact
************ or ************.
Customer Service
Call Center Agent Job In Chickasha, OK
Courtesy Loans is a regional finance company looking for positive, energetic, team players to join our company. The duties of the job include--customer service, collections, and loan underwriting. Candidates must be able to pay attention to detail and have the drive to succeed in all aspects of the business. Our company offers excellent pay with great bonus opportunities and benefits.
Requirements
Basic math skill
Customer service
Ability to multi-task
Willing attitude
Personal vehicle
211 Call Specialist
Call Center Agent Job In Oklahoma City, OK
Full-time Description
Answer inbound crisis and social service referral contacts via phone, text, chat and email in a 24/7 call center setting. Provide individuals with crisis de-escalation, problem solving, brief assessment and appropriate social service referrals. All client and resource information will be recorded accurately in the appropriate contact center database. To be considered for this role, applicants must reside in Oklahoma.
JOB RESPONSIBILITIES:
Responds to crisis chats/texts and provide emotional support, assessment, crisis intervention, and treatment/support referrals to individuals in a consistent and non-judgmental manner.
Consistently and accurately assess each chat/texter for suicide risk following assessment protocols and practices; provide adequate and relevant safety/action planning for each contact.
Offer and provide follow-up services to individuals at risk of suicide, suicide loss survivors, or third-party contacts.
Gather information about the circumstances that precipitated the call and the caller's specific needs for assistance.
Serve as a mandated reporter in cases of suspected abuse.
Follow through on imminent risk assessments to assure emergency contact is made and confirm outcomes or re-engage as instructed using the ASIST model.
Maintain confidentiality of all contacts adhering to HeartLine's policies and procedures.
Complete required HeartLine paperwork, including the recording of all calls in the resource database accordingly.
Utilize supervisory consultation for guidance, support, or debriefing as needed.
Attend in-services and continuing education events to improve skills and be alerted to changes in policies or procedures.
Actively participate in HeartLine's community disaster/emergency response plan.
Other duties as assigned.
Requirements
Education: High school diploma or GED is required. A bachelor's degree in social work, sociology, or a related field is preferred.
Experience: AIRS or AAS certification is preferred. Must obtain AIRS or CRS certification within three years of eligibility. At least one year of experience in a contact center, crisis hotline, or information and referral service. An equivalent combination of education and experience may also be considered. Bilingual in English and Spanish is preferred.
REQUIRED SKILLS AND ABILITIES:
Ability to assess client needs effectively and demonstrate sensitivity to their concerns.
Strong verbal and written communication skills.
Proficient in Microsoft Office (Outlook required).
Experience with client management databases; relational database experience (e.g., Access) is a plus.
Self-starter with strong time management skills.
Able to thrive in a fast-paced contact center environment.
Familiarity with health and human services is highly desirable.
Physically able to lift 20 pounds, sit for long periods of time, talk on the telephone, and bend/stoop.
WORK ENVIRONMENT:
This position is remote upon completion of initial training period. HeartLine reserves the right to revoke remote privileges to provide additional onsite training if performance does not meet HeartLine standards.
HeartLine supports a comfortable, yet professional work environment. Courtesy, respect, and equitable treatment are expected. Staff members receive support, recognition, and appreciation for jobs well done.
The environmental conditions described are representative of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Flexible scheduled work week. Some evenings/weekend work required.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and required skills. Other duties may be assigned as needed.
Contents may be subject to change to meet the needs of the organization.
Salary Description $13.00 to $14.00 per hour depending on experience
Customer Service/Call Center Specialist
Call Center Agent Job In Tulsa, OK
Customer Service/Call Center Specialist that possesses basic accounting knowledge, be a self-starter that is willing to learn and grow, have strong analytical skills, committed to excellence and high standards, organized, detailed and customer service oriented. Must be able to learn quickly, work independently, multi-task, and produce accurate results.
Job Responsibilities:
- Answer calls and resolve customer issues
- Log issues and problems
- Must be dependable and have a history of strong work attendance
- Work collaboratively with team members and call center management to contribute to department goals and maintain service level objectives
- Promptly escalate urgent customer concerns or issues
- Mortgage loan or banking experience is desirable
Experience/Training:
- Minimum one years' experience in a call center or financial services or similar specialist position
- Familiarity with Fair Debt Collection Practices, Telephone Consumer Protection, Consumer Financial Protection Laws, and Consumer Privacy Laws is preferrable
Skills and Abilities:
- Must be passionate about providing the highest quality customer care
- Must be computer literate and comfortable navigating MS Office Suite of Products (Word, Excel, etc.) - at least 2 years of experience
- Able to work independently and as part of a team
- Ability to assess issues and apply the appropriate sense of urgency
- Ability to effectively communicate feedback and present observations, trends and recommendations to peers and management staff
- Paid Time Off
- Sick Leave
- Vacation Time
- 11 Paid Holidays
- Hourly Health and Welfare Pay (to cover health benefit insurance)
Compensation:
- Hourly pay rate of $18.16 + $4.57 for you to get your own insurance
- This position requires the successful completion of a federal background check to include criminal background check, drug test, credit check, and fingerprinting. GMG is an equal opportunity employer that takes affirmative action to employ, and advance in employment, individuals without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, or gender identity.
Education:
- High school or equivalent is required.
- Expected hours: 40 per week
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Citizenship Requirement:
- Must be a US Citizen
Work Location:
- In-person at Tulsa Office
Call Center Representative
Call Center Agent Job In Edmond, OK
Cellular Sales
Call Center Representative
Customer Service | Business Development
Job Overview The Contact Center Representative will provide ongoing support to our sales force by conducting research, preparing reports, and handling information requests. Assist in several areas to maintain functioning work processes. Communicate and work with multiple areas of the organization including Sales Consultants, customers, and leadership. Flexible to support changing priorities and needs. About Us At Cellular Sales, we believe our most important customers are those working on our team. That's why we are intentional about building a family- like culture, offer a competitive compensation package, defined career path, and an industry leading training and development program. We can't expect our people to provide their customers with an unparalleled experience if we don't provide the same for them. We are now the recognized market leader in mobile technology consulting and are relentless in our pursuit to set the bar even higher. Collaboration, innovation, and blazing trails is what we do. Winning is the result. Our people are the secret ingredient for our sustained success. We don't just want to hire people that need a job, we want people that desire to be a part of creating something that will having a lasting impact. In this role you will · Accept, resolve and/or escalate customer calls and/or manage the documentation and follow up processes. · Accept, resolve and/or appropriately escalate Sales Representatives issues/complaints. · Coordinate and supply necessary documentation within online reporting trackers as needed. · Utilize internal systems to access and research customer accounts and history. · Confer with customers by telephone to provide information about products or services. · Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as follow up actions taken. · Consistently follow up to ensure that appropriate changes were made/actions were taken to resolve customers' problems. What we would like to see from you · Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization. · Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service. · Oral Communication: Shaping and expressing ideas and information in an effective manner. · Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. · Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics. · Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Required Education and Experience · High School diploma or equivalent required. Preferred Education and Experience · Proficiency in Excel highly preferred.
Additional Eligibility Qualifications (Knowledge, Skills, Abilities)
Skills
Active Listening - Giving full attention to what others say, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Service Orientation - Actively looking for ways to help people.Coordination - Adjusting actions in relation to others' actions.Time Management - Managing one's own time.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Monitoring - Monitoring/Assessing performance of oneself to make improvements or take corrective action.Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Abilities
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to the job. Able to learn and work fluidly in new systems as the job demands.Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. Able to discern time sensitive situations and act accordingly.Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.Importance of Being Exact and Accurate - The ability to be very exact or highly accurate in performing daily duties.AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Classification & Benefits The classification is Non-Exempt. Your pay will be based on your skills and experience - talk with your Talent Acquisition Partner to learn more! Cellular Sales offers the following benefits: medical, dental, vision, 401(k), sick days, short-term disability, long-term disability, flexible savings accounts, paid holidays, and life insurance. Compensation 1400 calls for monthly goal = $600 43 appts = $1,450 33 appts = $900 24 appts = $450 50% comms from appts made = About $300 Hourly Rate = $10.88 40 Hours per week/ 10am-6pm About $1600 in Hourly pay Total = $3,950 High Total = $2,950 Low In Office/Not Remote Other benefits Monthly Sales Contests up to $500 bonus on top of commission, fun team selling environment/office space. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Representative, Administration Center
Call Center Agent Job In Tulsa, OK
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* This job is a member of the Workforce Administration Team within the Technical Operations Division.
* Responsible for providing administrative support for Tech Ops represented team members and its leadership group.
* Collaborating with a cohesive group in a busy office setting, ensuring the success of the Workforce Administration team.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
* Prepare and maintain various department reports, including weekly headcount reports and daily manning.
* Responsible for all aspects of payroll using Workbrain payroll system; including time coding and shift schedules.
* Proffer and process overtime, field trips, and shift swaps according to the rules and limitation of the collective bargaining agreement and the Workbrain system.
* Process vacation changes according to leadership directions, the guidelines outlined in the contract agreements and the Workbrain system.
* Providing excellent service to our internal customers; including phone, email, and walk-in inquiries.
* Greets and directs team members and external visitors.
* Maintains office supply inventory and initiates department supply orders when necessary.
* Submits transactions for computer and system accesses.
* Sort, track and file data and correspondence
* Process time-sensitive requests
* Efficiently and effectively communicate to high levels leadership to address operational inquires
* Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display area (SIDA), if applicable
* Must be able to secure appropriate airport authority and/or US customs security badges, if applicable
* May be required to work shifts, nights, weekends and holidays
* Must be willing to travel as required for professional development
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High School diploma or GED equivalent
* Prior administrative experience
* Prior experience with Microsoft Office software including Word, Excel, PowerPoint etc.
Preferred Qualifications- Education & Prior Job Experience
* Minimum of 1 year experience in an office setting
* Associate's degree or equivalent work experience
Skills, Licenses & Certifications
* Knowledge of the applicable workforce collective bargaining agreements (IAM/ TWU)
* Broad understanding of Workbrain or other time and attendance applications
* Ability to prepare correspondence and format reports
* Ability to maintain confidentiality with team member files, payroll data and personal information
* Ability to prioritize and organize work functions effectively
* Ability to exercise good judgement and work under time constraints with professionalism, efficiency, patience and tact
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Cities: Tulsa - OK
Requisition ID: 79273
Operations Staff | Part-Time | BOK Center
Call Center Agent Job In Tulsa, OK
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
Perform the setup and changeover of the arena on an event-to-event basis in order to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the arena to help maintain the cleanliness of the building. Overnight hours can be expected on occasion.
This role pays an hourly wage $12.00 to $15.00.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
Actively participate in the completion of facility-wide conversions
Develop a wide array of specialized changeover skills, including setting up and breaking down
basketball court, hockey glass, dashers, polar floor, risers, chairs, tables, and stages
Assist with overall cleaning of the building to ensure readiness for events provide housekeeping assistance during events
Perform related duties and responsibilities as required
Qualifications
Must be 18 years or older at the time of application
Exhibit willingness to work a flexible schedule consisting of nights and weekends. Shifts regularly occur overnight.
Work effectively in a heavily team-based environment
Be reliable, honest, dependable, and punctual
Regularly lift and carry equipment and supplies weighing up to 50 pounds
Possess knowledge of basic hand tools and their uses
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.