Call Center Representative Jobs in Buffalo, NY

Join the Crystal Clean Team as a Sales & Service Representative! Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement. Why Crystal Clean? At Crystal Clean, we pride ourselves on being more than just a company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future. What You'll Do: Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers. Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment. Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time. Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities. Achieve Goals: Meet sales quotas and contribute to overall revenue growth. What We're Looking For: Strong Communicator: Excellent communication skills with a keen attention to detail. Customer-Focused: Ability to engage effectively with customers and colleagues. Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear. Experienced: Route sales experience is a plus, but not required. Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications. Physical Requirements: Lift materials weighing up to 80lbs regularly. Handle and maneuver drums of waste/product, sometimes exceeding 400lbs. Complete a pre-employment physical and drug screening. Work Environment: Diverse work settings with varying noise levels. Frequent physical activity including bending, lifting, and climbing. Why You'll Love Working Here: Competitive Salary: Attractive compensation package with performance incentives. Comprehensive Benefits: Health, dental, vision, and more. Career Growth: Opportunities for professional development and career advancement. Inclusive Culture: We value diversity and strive to reflect the communities we serve. Apply Today! If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve. The average annual earning potential for this position is $50,000 - $75,000, and includes benefits such as the following: Health, Dental and Vision insurance Wellness Program Flexible Spending Accounts Life Insurance Long-Term Disability Employee Assistance Program Tuition Reimbursement The compensation for this role is comprised of a weekly base salary plus uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown.

Company: NOCO Energy Corp Residential Customer Service Representative Compensation: $20.00-$25.00 per hour Celebrating over 90 years in business, NOCO is proudly positioned at the forefront of energy innovation. With a foundation built on integrity, we are family-owned and community-focused. At NOCO, we believe that the right candidate can make a real difference for a company - and that the right company can make a real difference for the candidate. Our organization strives to support a diverse workforce of talented, hardworking professionals just like you. If you feel you have the drive, dedication and passion required to be part of the NOCO family, we encourage you to apply today. What We Are Looking For The NOCO Residential Customer Service Representative is a critical part of our mission to deliver the ultimate customer experience, including timely, accurate and professional customer service to our NOCO Residential customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting any issues with our products and services. You will communicate with customers primarily through phone, email and chat, utilizing a variety of software tools to navigate customer accounts, research and review What You Will Do * Interact with customers via telephone, email, online chat, or in-person to provide support and information on products or services, and schedule appointments * Work directly with customers to provide solutions and recommend Residential products and services to fit their needs. * Field customer questions and complaints; when the issue is beyond the representative's knowledge, forward to the assigned specialist or other appropriate staff. * Collect customer information and enter orders for new or additional products or services. * Make outbound calls to customers to schedule appointments, confirm appointments, provide updates on service timings, and inform them of any changes or delays. * Initiate outbound calls to follow up on service completion, gather customer feedback post-service, and promote additional services or maintenance plans. * Update customer information and service histories in the company's database. * Act as a liaison between customers, technicians, and the company's management team. * Assist dispatcher with the daily coordination and monitoring of scheduled appointments for maintenance, service and installations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company. NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. What You Will Need * High school diploma or equivalent * 2-3 years of customer service, preferably in HVAC or related service industry * Dispatching knowledge preferred * Ability to confidently make outbound calls, handle potential objections, and engage customers effectively * Excellent communication skills including active listening * Service-oriented and able to resolve customer grievances * Proficient computer skills with the ability to learn new software * Good time management skills to prioritize and plan work activities * Is high energy, friendly and engaging; has excellent persuasion skills; can persuade others to change their minds or behavior. * Has a service orientation; is actively looking for ways to help people. * Identifies and resolves problems in a timely manner * Reacts well under pressure and treats others with respect * Works efficiently and effectively, both independently and as a team to ensure call standards * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds at times. What We Offer * Competitive compensation package * Generous medical insurance offerings * Dental and vision plans * Company-paid life insurance * Company-paid short-term disability * 401(k) with company match * Health savings accounts * Generous Paid Time Off policies * 7 paid holidays * Employee and family assistance program * Company-paid training * Safety incentives * Years of service incentives

The Call Center Representative plays a crucial role in providing exceptional customer service and ensuring patient satisfaction. They must possess excellent interpersonal skills to effectively communicate with patients and address their needs. The primary function of the Call Center Representative is to complete administrative and clinical support tasks to ensure a positive customer experience. Responsibilities: * Handle inbound and outbound calls in a polite manner, providing personalized customer service to patients. * Document and report customer feedback to improve the patient experience. * Schedule appointments and perform pre-registration tasks, including verifying demographic and insurance information. * Discern when triage by clinical healthcare staff is necessary. * Coordinate patient and information flow while maintaining patient confidentiality in compliance with HIPAA laws. * Contribute to patient care teams by providing care coordination services. * Participate in Quality Improvement and Quality Assurance activities as needed. * Track and log patient information. * Attend meetings as required. * Perform other relevant duties as assigned. Qualifications: * High school diploma or GED equivalent. * At least 1 year of experience delivering high-level customer service in a healthcare setting or call center. * Computer literate and proficient in Microsoft Office. Preferred Qualifications: * Associate's degree in a related field. * Comprehensive knowledge of medical terminology. * At least 3 years of experience delivering high-level customer service. * At least 3 years of relevant healthcare experience. * Proficient with an Electronic Health Record system. Physical Requirements: The position requires sitting, standing, walking, bending, and stooping. There may be significant job stress associated with the role, and evening and/or weekend work may be required. The position may involve lifting, pushing, pulling, and carrying up to ten pounds. Pay: The salary range for this position is $16.76 to $20.24 per hour. Union Affiliation: This position is represented by United Healthcare Workers East, Local 1199.

IMMEDIATE CALL CENTER JOB OPPORTUNITY OPPORTUNITY TO WORK WITH ONE OF THE LARGEST BANKING ORGANIZATIONS IN THE AREA EXCELLENT OPPORTUNITY TO GET INTO THE FIELD IN A GREAT OFFICE ENVIORNMENT, FULL TRAINING WILL BE PROVIDED MULTIPLE SHIFTS AVAILABLE BUFFALO, NY (ONSITE ONLY) $17/HR Qualifications: + 2 years of call center experience or banking experience + Microsoft Office proficient + Excellent communication skills Responsibilities: + Identify and resolve customer problems in an efficient manner + Gather and analyze information skillfully and develop alternative solutions + Manage difficult or emotional customer situations + Respond promptly to customer needs + Respond to requests and meet commitments + Speak clearly and persuasively in positive or negative situations + Educate clients on the benefits of Northwest products/services + Approach others in a tactful manner and reacting well under pressure + Demonstrate accuracy and thoroughness + Look for ways to improve and promote quality + Demonstrate excellent listening and interpretative skills + Demonstrate the ability to establish collaborative customer relationships in a fast paced environment + Aim to resolve customer inquiries utilizing a First Call Resolution approach + Appropriate use of established call policies and procedures and scripts Pay and Benefits The pay range for this position is $17.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Buffalo,NY. Application Deadline This position is anticipated to close on Jun 18, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Come and work for Envoy Air, an American Airlines Group Company, at BUF and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.01 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

Job Description Are you looking to join a team of passionate professionals who deliver high-quality service? Do you have a talent for building positive relationships with others? Can customers hear you smile through the phone? If you answered yes to any of these questions, wed like to introduce you to an exciting new opportunity that could be the perfect opportunity for you! About The Opportunity Our client is seeking warm and welcoming individuals to help deliver high-quality customer service. Successful Call Center Agent candidates will help create an outstanding customer experience and will attend to a high volume of inbound calls. Candidates should have exceptional customer service and communication skills and should be able to independently troubleshoot and resolve customer concerns in a timely manner. Day-To-Day Responsibilities: Efficiently answer inbound customer calls and route to appropriate personnel as required. Employ exceptional customer service skills and phone etiquette to meet and exceed standards. Provide accurate service updates to clients and serve as a liaison between field personnel and customers. Employ effective communication and conflict resolution skills to address and resolve a variety of customer concerns, complaints, and inquiries via chat, telephone, and email. Utilize effective problem-solving skills to resolve concerns in a timely manner and conduct additional research as required. Accurately update account information to maintain accurate customer records. Provide support with dispatching as required and maintain a working knowledge of company products, services, and promotions at all times. Perform other duties as assigned. Desired Skills: Driven to meet and exceed productivity goals and objectives Proven ability to meet and exceed call center metrics and objectives Outstanding ability to build positive and trusting relationships with others Results-driven approach to success with a strong emphasis on efficiency Exceptional customer service skills with a robust knowledge of phone etiquette Strong verbal communication skills with the ability to courteously address concerns Benefits: Competitive pay structure with incentive opportunities Medical, dental, and vision insurance World-Class training and career development opportunities Requirements: High School Diploma or equivalent required Minimum of one (1) year of experience in a customer service environment Proficiency operating general computer applications and systems About Lehman Consulting and Recruiting Lehman Consulting and Recruiting has years of experience matching candidates with their perfect positions! At LCR, we understand just how competitive todays job market is and have a proven track record of helping candidates turn their passions into a reality. Let us help you find your perfect match today! LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

At Legacy Forward Solutions, we are looking for a dedicated Customer Experience Representative to join our team. As a key member of our team, you will have a direct impact on the customer experience, ensuring exceptional service and creating lasting connections with our clients. Your primary focus will be providing outstanding customer service, while also contributing to personal and professional growth. You'll be part of a family-oriented environment that emphasizes collaboration, problem-solving, emotional intelligence, and continuous learning. Your success will be measured by your ability to meet production goals, customer satisfaction, and your development as part of the team. Essential Job Functions Greet all customers with a friendly smile and a welcoming personality, providing professional and courteous service that aligns with our company's values. Monitor your assigned territory to ensure adherence to safety policies and procedures. Assist customers with client enrollment and guide them through the process. Service and maintain the overall market on behalf of our client, ensuring high standards of service delivery. Troubleshoot and resolve any issues related to failed transactions. Keep management informed about territory performance, including sales quotas and goals. Respond promptly to management directives, including assistance needed for specific tasks. Accept and activate sign-ups as part of the campaign, maintaining accuracy and efficiency. Move throughout your assigned territory to ensure customers are supported and assisted as needed. Report to your designated location on time, as scheduled, and attend all relevant job-related trainings. Adhere to client and company regulations, policies, and performance standards. Proactively identify and resolve issues, presenting solutions in a timely and effective manner. Use empathy and professionalism to create exceptional customer experiences in every interaction. Train and mentor other Customer Service Representatives to help them succeed. Minimum Qualifications High School Diploma, GED, or equivalent. Must be at least 18 years of age. Successful completion of a background check to meet company and client requirements. Authorized to work in the U.S.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description: Training: 3 weeks of classroom training as well as 2.5 weeks of OJT training. Training schedule is the same as the shift schedule below. Shift Schedule: Sat 07:55am - 04:25pm, Mon, Tues, Wed, Fri 11:30am - 08:00pm EST Provides customer solutions by providing seamless delivery of service, and/or fulfillment requests by answering calls, text messages or emails in a contact center environment. Requires knowledge of multiple products and ability to deepen or retain relationships through service. Performs routine account-related transactions. Involves referring customers to the appropriate line of business for products not supported. May be required to solve problems and investigate/resolve a wide variety of issues and requests that include gathering additional information, setting expectations and working with other support organizations to fulfill the request. May handle escalated issues by successfully navigating the organization to resolve customer requests. Routes, maintains and tracks outstanding servicing requests and provides thorough follow up. Accountable for the successful resolution of all customer requests. Typically requires 1-2 years of experience. Qualifications Should have a Customer Service experience in Call center environment. Should have at least 1 - 2 years of experience Additional Information To get further details or to apply for this position please contact: Suhas Konuche ************ ******************************

We are searching for friendly and energetic part-time Front of House (FOH) Team Members to join our Tim Hortons team at 6125 Main St in Williamsville, NY on morning shift (7am-3pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Hospitality & Customer Service: Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire. Ensure coffee and products are always fresh and accurate by following our REV procedures. Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge. Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer. Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru. Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: Adhere to all operational standards and guidelines for product preparation. Prepare all products accurately by following the order monitor. Communicate showcase and product needs to ensure availability for customers. Regularly monitor and record temperatures of required products. Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: Follow all restaurant policies, procedures, and standards. Practice proper hand washing techniques and adhere to sanitation guidelines. Complete all sanitation tasks as outlined. Health & Safety: Work in compliance with occupational health and safety legislation. Follow safe work practices and procedures. Use required personal protective equipment. Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources. Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: Excellent customer service skills with a friendly and welcoming attitude. Ability to work in a fast-paced environment with a sense of urgency. Strong communication and interpersonal skills. Ability to work on a team and with multiple employees. Attention to detail and ability to accurately process orders. Willingness to assist with training new employees. Physical Requirements: Frequent reaching and manual dexterity. Continuous standing on tiled surfaces. Use of headset for order processing at the drive-thru. Ability to stand for long periods. Frequent walking and occasional lifting of supplies/products. Exposure to cold and high heat temperatures. Other: Regular and predictable attendance is an essential function of this job. Working with multiple employees, serving & preparing a variety of food and beverages for customers, and interacting directly with customers and other employees is an essential function of this job. NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay $18.00 - $20.29 Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

Jericho Road Community Health Center is actively seeking a Call Center Specialist. This position is full-time, within the call center department, working at our Broadway location. Work with a Purpose Jericho Road Community Health Center offers the opportunity to be engaged in a movement far larger than any one individual. We believe that we can all be people of positive influence. We influence each other, our clients and patients, our families and communities. We are part of a global team that influences the health and wellbeing of communities internationally. Every day, Jericho Road's mission of caring for communities and advocating for systemic health equity guides us in our collective purpose. We are looking for individuals who share that goal and are committed to that service. As a federally qualified health center (FQHC), our organization's mission is deeply rooted in making fundamental change in the communities we serve, advocating for social justice and meeting people where they are. With global clinics across the world, the impact you make will transcend borders, with opportunities to engage in meaningful work at our Sierra Leone, Goma or Nepal global clinics. Why Jericho: Jericho Road values both work and life. The option for a flexible 40-hour workweek is possible. Jericho offers competitive pay and benefits including medical (single-high coverage paid in full by employer), HSA, dental, vision, employer paid life insurance benefit, supplemental insurances, tuition discounts, generous paid time off, the opportunity for global travel to our three global health clinics, and loan forgiveness for applicable positions. Responsibilities: * Handle telephone calls regarding scheduling patients for appointments * Manage high quantity of inbound calls in a timely manner * Make outbound calls in response to triages or at request of provider or staff * Schedule and confirm appointments with patients at all clinical locations * Attend to patients needs with patience and exemplary listening skills * Well versed in documenting properly and utilizing triage reason codes appropriately * Follow communication "scripts" when handling different topics * Must have the ability to multitask while dealing with patients in the office and on the phone * Support the Front Desk Operations in our all-clinical locations with follow up calls to patients that are both active and inactive * Answer multiple phone line systems to schedule new patients for all clinical locations * Communicate with our referring doctors and their practices as needed. Qualifications: * High School graduate or GED equivalent * Electronic medical record knowledge needs preferred (Medent EMR) * Fluency in both English and preferred language both verbal and written * Previous experience in a call center or customer service role preferred * Ability to meet daily quota of 70 calls per day * Knowledge of computers, some medical terminology, procedures, and medications Rate: $16.00 per hour. Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Job postings are not intended to be an exhaustive list of duties. You will be expected to perform different tasks as necessitated or required by your role within the organization and the overall missional objectives of the organization. Jericho Road is an Equal Opportunity Employer. We are an inclusive organization and actively promote equity of opportunity for all.

FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration. This is a great opportunity to join Independent Health and our family of companies! We are hiring full-time customer service representatives to start on July 28, 2025. Training: Approximately 10 weeks of on-site paid training Monday-Friday, 8am - 4:30pm (250 Essjay Rd, Williamsville, NY) . Schedule: Associates will be assigned a regular shift between the hours of 8am and 8pm (shift preference discussed after the conclusion of training). It will be necessary, given business needs, to work occasional overtime which may include holidays and weekends. Pay rate: $19/hr. Benefits: As a full-time associate, you are eligible to receive benefits; Medical, Dental, Vision, 401K, and paid time off (PTO), including company paid holidays. The Customer Service Representative position offers an opportunity to begin a career at Independent Health. All new employees who successfully complete training will be eligible to work a hybrid schedule - from home and from the office depending on business needs. There is proven career growth showing that over 60% of CSRs are promoted to other roles within the department and our family of companies. Overview The Customer Service Representative (CSR) is responsible for displaying confidence, passion for service, and practicing empathetic listening while connecting to Independent Health members. The CSR actively listens, assesses needs and utilizes system tools and resources to address and resolve inquiries. In addition, the CSR makes appropriate process or regulatory determinations and follows escalation procedures when deemed appropriate. The CSR is called on to research complex issues pertaining to benefits, claims, plans, and eligibility across multiple databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the member. Qualifications High school diploma or GED required. Prior experience and success working in a customer service focused environment required. Previous experience working in a call center preferred. Knowledge of CPT codes, ICD-9 coding, and medical terminology preferred. Excellent written and verbal communication skills. Ability to communicate with internal and external customers effectively and efficiently. Must be able to work collaboratively. Ability to think critically and listen with intent to understand. Ability to adapt behavior based on constructive feedback to improve job performance. Proficient in problem solving and ability to prioritize accordingly. Microsoft Office experience required with the ability to talk and type simultaneously. Must demonstrate proficiency in balancing keyboard accuracy with speed, the ability to correctly transmit data, and the ability to work efficiently while producing excellent customer service experiences. Strong organizational and time management skills. Ability to assume responsibility and maintain confidentiality. Strong sense of accountability is required. Flexibility to work additional hours as required by department. Flexibility in shift assignment required. Must have availability to work a shift between 8:00 a.m. and 8:00 p.m. during normal business hours. Weekend shifts and holidays may occasionally be required. Ability and willingness to meet with customers face to face at alternate locations when business needs require. Proven examples of displaying the IH values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable. Essential Accountabilities Service Customers Provide excellent customer service when responding to customers and de-escalate customers as needed. Relay accurate and up-to-date information on policies and procedures and communicate a successful resolution to inquiries. Document all calls accurately and timely. Escalate issues to the appropriate resources as outlined in policy and procedure guides. Meet or exceed all quality, productivity, accuracy, and call identification goals as stated in the most current departmental policy. Maintain Core Knowledge Maintain technical knowledge regarding Independent Health's contracts and benefits and working knowledge of policies, procedures, and updates daily. Attend required training sessions as needed (including remote and onsite learning). Provide accurate and up-to-date information to all customers by documenting all pertinent information into appropriate systems to meet regulatory agency standards. Technology Requirements Utilize multiple systems and tools to obtain needed information related, but not limited to: Claims. Enrollment. Authorizations. Finance. Accounts Receivable. Reference Screens. Providers. Ability to determine claim status and whether claim is adjudicated properly. Must have knowledge and ability to make claim adjustments using established criteria. Immigration or work visa sponsorship will not be provided for this position Hiring Compensation Range: $19.00 hourly Compensation may vary based on factors including but not limited to skills, education, location and experience. In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future. As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information. Current Associates must apply internally via the Job Hub app.

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

CUSTOMER SERVICE REPRESENTATIVE $20/hr Training Schedule: Tuesday - Saturday, 10:30AM - 7:00PM for 11 weeks is on site in a call center. Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. BE PART OF THE CONNECTION At Spectrum, we keep more than 31 million customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service Representing a Fortune 100 company and being the voice of Spectrum Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more Resolving mobile customer inquiries while creating best-in-class customer experiences Working independently in an open, friendly environment while collaborating with a supportive, energetic team We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education: High school diploma or equivalent Schedule: Ability to work a variety of schedules including nights, weekends, and holidays Language: Ability to read, write, speak and understand English Preferred Qualifications Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center Technical Skills: MS Office, computer skills, typing Skills: Communication, organization, time management, multi-tasking, customer service Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient SPECTRUM CONNECTS YOU TO MORE Tools + Tech: Work with innovative, customer service technology and information systems Supportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeed Competitive Pay: Generous $20 per hour starting pay Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed Total Rewards: Our comprehensive benefits are among the best in the industry Apply now, connect a friend to this opportunity or sign up for job alerts! #LI-AMPMD COP143 2025-52856 2025 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

div class="job Desc"pJob Summary:br/ The Call Center Representative plays a crucial role in providing exceptional customer service and ensuring patient satisfaction. They must possess excellent interpersonal skills to effectively communicate with patients and address their needs. The primary function of the Call Center Representative is to complete administrative and clinical support tasks to ensure a positive customer experience.br/ br/ Responsibilities:br/ - Handle inbound and outbound calls in a polite manner, providing personalized customer service to patients.br/ - Document and report customer feedback to improve the patient experience.br/ - Schedule appointments and perform pre-registration tasks, including verifying demographic and insurance information.br/ - Discern when triage by clinical healthcare staff is necessary.br/ - Coordinate patient and information flow while maintaining patient confidentiality in compliance with HIPAA laws.br/ - Contribute to patient care teams by providing care coordination services.br/ - Participate in Quality Improvement and Quality Assurance activities as needed.br/ - Track and log patient information.br/ - Attend meetings as required.br/ - Perform other relevant duties as assigned.br/ br/ Qualifications:br/ - High school diploma or GED equivalent.br/ - At least 1 year of experience delivering high-level customer service in a healthcare setting or call center.br/ - Computer literate and proficient in Microsoft Office.br/ br/ Preferred Qualifications:br/ - Associate's degree in a related field.br/ - Comprehensive knowledge of medical terminology.br/ - At least 3 years of experience delivering high-level customer service.br/ - At least 3 years of relevant healthcare experience.br/ - Proficient with an Electronic Health Record system.br/ br/ Physical Requirements:br/ The position requires sitting, standing, walking, bending, and stooping. There may be significant job stress associated with the role, and evening and/or weekend work may be required. The position may involve lifting, pushing, pulling, and carrying up to ten pounds.br/ br/ Pay:br/ The salary range for this position is $16.76 to $20.24 per hour.br/ br/ Union Affiliation:br/ This position is represented by United Healthcare Workers East, Local 1199./p /div

IMMEDIATE CALL CENTER JOB OPPORTUNITY OPPORTUNITY TO WORK WITH ONE OF THE LARGEST BANKING ORGANIZATIONS IN THE AREA EXCELLENT OPPORTUNITY TO GET INTO THE FIELD IN A GREAT OFFICE ENVIORNMENT, FULL TRAINING WILL BE PROVIDED MULTIPLE SHIFTS AVAILABLE BUFFALO, NY (ONSITE ONLY) $17/HR Qualifications: + 2 years of call center experience or banking experience + Microsoft Office proficient + Excellent communication skills Responsibilities: + Identify and resolve customer problems in an efficient manner + Gather and analyze information skillfully and develop alternative solutions + Manage difficult or emotional customer situations + Respond promptly to customer needs + Respond to requests and meet commitments + Speak clearly and persuasively in positive or negative situations + Educate clients on the benefits of Northwest products/services + Approach others in a tactful manner and reacting well under pressure + Demonstrate accuracy and thoroughness + Look for ways to improve and promote quality + Demonstrate excellent listening and interpretative skills + Demonstrate the ability to establish collaborative customer relationships in a fast paced environment + Aim to resolve customer inquiries utilizing a First Call Resolution approach + Appropriate use of established call policies and procedures and scripts Pay and Benefits The pay range for this position is $17.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Buffalo,NY. Application Deadline This position is anticipated to close on Jun 18, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

div class="iCIMS_JobContent" h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin-bottom: 0in;"strongspan style="font-size: 10pt;"Come and work for Envoy Air, an American Airlines Group Company, at BUF and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service./span/strong/pp style="margin-bottom: 0in;"strongspan style="font-size: 10pt;" /span/strong/pp style="margin-bottom: 0in;"strongspan style="font-size: 10pt;"uWe are hiring immediately, with no experience required!/uu/u/span/strong/pp style="margin-bottom: 0in;" /pp style="margin-bottom: 0in;"span style="background-color: #ccffff; font-size: 14pt;"strongu Pay rate: $16.01/ HR/u/strong/span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Responsibilities /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin-bottom: 0in;"span style="font-size: 10pt;"strongu What's in it for you?/u/strong/span/pulli style="color: #242424;"span style="font-size: 10pt;"Travel for strongfree/strong with your family and friends on flights across the American Airlines global network./span/lili style="color: #242424;"span style="font-size: 10pt;"Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy./span/lili style="color: #242424;"span style="font-size: 10pt;"Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment./span/lili style="color: #242424;"span style="font-size: 10pt;"In this strongentry level position/strong, you can enjoy strongpaid on the job training/strong and development programs to take your career to the next level./span/lili style="color: #242424;"span style="font-size: 10pt;"strong Flexibility/strong through the ability to trade shifts, as well as available overtime if you are an overachiever./span/lili style="color: #242424;"span style="font-size: 10pt;"Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert./span/li/ulp style="margin-bottom: 0in;"span style="font-size: 10pt;"strongu What you will be doing!/u/strong/span/pulli style="margin-bottom: 0in;"span style="font-size: 10pt;"Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience./span/lili style="margin-bottom: 0in;"span style="font-size: 10pt;"This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner./span/lili style="margin-bottom: 0in;"span style="font-size: 10pt;"No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination./span/lili style="margin-bottom: 0in;"span style="font-size: 10pt; color: #242424;"This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!/span/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Qualifications /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-size: 10pt;"stronguspan style="color: #242424;"Requirements:/span/u/strong/span/pullispan style="font-size: 10pt; color: #242424;"Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds./span/lilispan style="font-size: 10pt; color: #242424;"18 years or older./span/lilispan style="font-size: 10pt; color: #242424;"High school diploma, GED, or international equivalent./span/lilispan style="font-size: 10pt; color: #242424;"Ability to pass a pre-employment drug screen and background check./span/lilispan style="font-size: 10pt; color: #242424;"Authorized to work in U.S. without sponsorship./span/li/ulp style="margin-bottom: 0in;"span style="font-size: 10pt;"Explore and gain more insight into Envoy Air at the following link: a href="*************************************************************************************** rel="noopener" target="_blank"span style="color: #6264a7;"Envoy Job Videos/span/a/span/pp style="margin-bottom: 0in;"span style="font-size: 10pt;" /span/pp style="margin-bottom: 0in;"span style="font-size: 10pt;"Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. /span/pp style="margin-bottom: 0in;"span style="font-size: 10pt; color: black;"Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights./span/p /div /div /div /div

Call Center Specialist Jericho Road Community Health Center is actively seeking a Call Center Specialist. This position is full-time, within the call center department, working at our Broadway location. Work with a Purpose Jericho Road Community Health Center offers the opportunity to be engaged in a movement far larger than any one individual. We believe that we can all be people of positive influence. We influence each other, our clients and patients, our families and communities. We are part of a global team that influences the health and wellbeing of communities internationally. Every day, Jericho Road's mission of caring for communities and advocating for systemic health equity guides us in our collective purpose. We are looking for individuals who share that goal and are committed to that service. As a federally qualified health center (FQHC), our organization's mission is deeply rooted in making fundamental change in the communities we serve, advocating for social justice and meeting people where they are. With global clinics across the world, the impact you make will transcend borders, with opportunities to engage in meaningful work at our Sierra Leone, Goma or Nepal global clinics. Why Jericho: Jericho Road values both work and life. The option for a flexible 40-hour workweek is possible. Jericho offers competitive pay and benefits including medical (single-high coverage paid in full by employer), HSA, dental, vision, employer paid life insurance benefit, supplemental insurances, tuition discounts, generous paid time off, the opportunity for global travel to our three global health clinics, and loan forgiveness for applicable positions. Responsibilities: Handle telephone calls regarding scheduling patients for appointments Manage high quantity of inbound calls in a timely manner Make outbound calls in response to triages or at request of provider or staff Schedule and confirm appointments with patients at all clinical locations Attend to patients needs with patience and exemplary listening skills Well versed in documenting properly and utilizing triage reason codes appropriately Follow communication “scripts” when handling different topics Must have the ability to multitask while dealing with patients in the office and on the phone Support the Front Desk Operations in our all-clinical locations with follow up calls to patients that are both active and inactive Answer multiple phone line systems to schedule new patients for all clinical locations Communicate with our referring doctors and their practices as needed. Qualifications: High School graduate or GED equivalent Electronic medical record knowledge needs preferred (Medent EMR) Fluency in both English and preferred language both verbal and written Previous experience in a call center or customer service role preferred Ability to meet daily quota of 70 calls per day Knowledge of computers, some medical terminology, procedures, and medications Rate: $16.00 per hour. Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Job postings are not intended to be an exhaustive list of duties. You will be expected to perform different tasks as necessitated or required by your role within the organization and the overall missional objectives of the organization. Jericho Road is an Equal Opportunity Employer. We are an inclusive organization and actively promote equity of opportunity for all.

We are searching for friendly and energetic part -time Customer Service Team Members to join our Tim Hortons team at 8400 Lewiston Rd in Batavia, NY on the Evening shift between (2pm-9pm) including a weekend day. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Hospitality & Customer Service: Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire. Ensure coffee and products are always fresh and accurate by following our REV procedures. Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge. Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer. Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru. Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: Adhere to all operational standards and guidelines for product preparation. Prepare all products accurately by following the order monitor. Communicate showcase and product needs to ensure availability for customers. Regularly monitor and record temperatures of required products. Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: Follow all restaurant policies, procedures, and standards. Practice proper hand washing techniques and adhere to sanitation guidelines. Complete all sanitation tasks as outlined. Health & Safety: Work in compliance with occupational health and safety legislation. Follow safe work practices and procedures. Use required personal protective equipment. Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources. Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: Excellent customer service skills with a friendly and welcoming attitude. Ability to work in a fast-paced environment with a sense of urgency. Strong communication and interpersonal skills. Ability to work on a team and with multiple employees. Attention to detail and ability to accurately process orders. Willingness to assist with training new employees. Physical Requirements: Frequent reaching and manual dexterity. Continuous standing on tiled surfaces. Use of headset for order processing at the drive-thru. Ability to stand for long periods. Frequent walking and occasional lifting of supplies/products. Exposure to cold and high heat temperatures. Other: Regular and predictable attendance is an essential function of this job. Working with multiple employees, serving & preparing a variety of food and beverages for customers, and interacting directly with customers and other employees is an essential function of this job. NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark-Lumberg Associates LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.