Manager, Game Administration & Affiliate Operations
Atlanta, GA Jobs
Reports To: Director of Operations Job Summary:The Game Administration & Affiliate Operations Manager is responsible for overseeing game-day operations, managing referee and stats coordination, and ensuring seamless execution of affiliate team logistics. This role serves as a key point of contact for affiliate coaches, travel coordination, and content-related needs while supporting the broader basketball operations team. The ideal candidate will be highly organized, adaptable, and experienced in sports operations with a customer-focused mindset.
Key Responsibilities:
Game Administration & Operations
Manage referee coordination, including scheduling, communication, and game assignments.
Oversee stats coordination, ensuring accuracy in data collection and reporting.
Serve as the point of contact for in/out of market stats staff, managing assignments and ensuring game coverage.
Facilitate affiliate vs. affiliate game coordination, handling logistics and scheduling.
Assist with game day operations.
Affiliate Operations & Relationship Management
Act as the primary point of contact for affiliate coaches during the season, ensuring alignment with OTE policies and procedures.
Manage affiliate travel coordination with Onward.
Oversee affiliate operations in-season, ensuring smooth communication between affiliate teams and OTE staff.
Maintain strong relationships with affiliate teams, acting as a liaison to address concerns, logistics, and team needs.
Content Liaison & Administrative Support
Collaborate with the content team to coordinate media requests, content capture, and marketing initiatives involving affiliate teams.
Maintain league documents, contracts, rosters, and reports.
Update team schedules in Teamworks and communicate changes efficiently.
Organize and track equipment requests in collaboration with the equipment manager.
Support the league operations team with special projects, player development initiatives, and logistics support.
Who You Are:
3+ years of experience in sports operations, game administration, or related roles.
Strong organizational and problem-solving skills, with the ability to manage multiple projects simultaneously.
Experience in game-day operations, team logistics, and referee management.
Excellent communication skills (written & verbal) to effectively liaise with coaches, referees, and internal staff.
Proficient in Google Suite (Gmail, Docs, Sheets, Drive), Slack, Microsoft Suite, and Keynote.
Ability to work non-traditional hours, including nights, weekends, and travel as needed.
Highly motivated and detail-oriented, with a proactive approach to problem-solving.
Ability to handle confidential information with discretion.
Customer Service Manager
Dallas, TX Jobs
Job Type: Full-Time
This role reports to the Director of Customer Service, also located in Dallas
As a Customer Service Manager, you will manage a team of Customer Service Representatives, all dedicated to serving the ThriftBooks customer base through email, voice, chat, and social. Our ideal applicant, with their experience and skill, will make a positive contribution to our quest to become the most customer centric used book company online. They will leverage their experience and skill to run a 24/7 contact center across all channels, owning scheduling, service levels, first contact resolution, quality, coaching, retention, and a dynamic workflow that supports an in-house hybrid workforce across multiple time-zones.
This role is pivotal in ensuring that our customer service department not only meets but exceeds customer expectations, contributing to the overall success and growth of the company.
WHAT YOU'LL DO:
Develop and implement customer service strategies aligned with company objectives.
Oversee customer interactions across multiple channels for consistency and quality.
Define and monitor KPIs for evaluating service effectiveness.
Lead talent acquisition, training, and development efforts.
Gather and analyze feedback to drive continuous improvement.
Coordinate optimal staffing levels across all support channels.
Manage escalated customer issues and oversee fraud prevention strategies.
Collaborate to enhance customer service systems and technologies.
WHAT EXPERIENCE YOU WILL NEED:
Bachelor's degree in business administration, management, or a related field preferred.
6+ years of experience in customer service management, including developing and implementing effective strategies and leading high-performing teams.
Prior workforce planning and scheduling experience a plus.
Demonstrated customer/client focus with attributes like courtesy, confidence, tact, patience, and diplomacy in handling complex problems.
Strong leadership skills to motivate, coach, and develop team members, coupled with outstanding communication and interpersonal skills for building relationships across organizational levels.
Experience with customer service software, CRM systems, and various technologies related to customer support and engagement, including proficiency in Microsoft Suite, CRMs, teleconferencing applications, and internal messaging systems.
Excellent analytical and problem-solving abilities, with a keen eye for detail and proficiency in using data to inform decisions.
Ability to take end-to-end ownership, coupled with excellent written and verbal communication skills, delivering concise and precise communication.
WHY YOU'LL LOVE IT HERE:
Competitive compensation package
Earn Paid Time Off at Accrual Rate of 15-days per year
6 Paid Holidays per calendar year
Medical & Vision Insurance
Dental Insurance
Company paid STD/LTD
Company paid Life Insurance
Annual bonus incentive
401k match program
Professional development & growth opportunities
Work with nice, fun people
FREE BOOKS!
TRAVEL: Up to 10% travel based on source of demand
LOCATION: This is a hybrid, work-from-home and in-person position located in Dallas, TX.
Applicants must be within driving distance of Dallas, TX.
POSITION TYPE/EXPECTED HOURS: This is a salaried, full-time position. Successful applicants must be willing to work in a set shift pattern, including morning and afternoon hours. Weekend shift(s) are required for this position. Flexible work from home options available.
Applicants must be wiling to authorize a background check and agree to ThriftBooks Privacy Notice for Employment-Related Personal Data: ********************************************************
If you are ready for your next big challenge, we would love to hear from you!
Regional Manager
Griffin, GA Jobs
National Storage Affiliates Trust is a real estate investment trust headquartered in Greenwood Village, Colorado, focused on the ownership, operation and acquisition of self-storage properties located within the top 100 metropolitan statistical areas throughout the United States.
We are seeking a Regional Manager to oversee stores in Georgia and South Carolina. The successful candidate must live in Georgia - ideally the Macon area..
Travel in designated markets is around 75%.
Compensation: Base Salary of $70,000 - $75,000 depending on experience plus annual bonus of up to 20%.
Purpose: The Regional Manager will successfully lead a diverse team of Area Managers to operational excellence and be responsible for the performance of an assigned region. The Regional Manager is responsible to drive revenue performance and manage expenses as they lead their team to deliver a best-in-class self-storage experience for our highly valued customers.
Duties and Responsibilities
* Hire, develop, and retain top-talent multi-unit managers to lead districts in regional areas of responsibility.
* Responsible for driving financial and metric performance in prescribed region and meeting operational revenue and expense budgets.
* Travel throughout the assigned region to manage store performance and compliance to company standards and operating procedures.
* Conduct regularly scheduled meetings with direct reports and business partners to maximize operational performance.
* Collaborate with departments including, but not limited to, People Operations, Accounting, Legal, Revenue Management, Marketing, Facilities and ,Operations Support in the achievement of company goals, objectives, and initiatives.
* Foster a culture that demonstrates the core values of National Storage Affiliates of INTEGRITY, ACCOUNTABILITY, HUMILITY, COMPASSION with team members at all levels.
Qualifications
Qualifications/Requirements:
* Bachelors Degree preferred
* 5-7 years of Management experience in multi-unit environment is required
* Leading operations changes across the organization
* Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
About NSA
Denver based National Storage Affiliates (NYSE: NSA) is a leading self-storage REIT with over 1,000 properties spread across 42 states including Puerto Rico as of March 31, 2024. NSA is one of the largest owners and operators of self-storage properties in the U.S.
NSA OP, LP is an equal opportunity employer. Employment and promotional decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a covered veteran or any other basis of discrimination prohibited by applicable local, state, or federal law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
Benefits
* 100% paid medical/vision/dental for employee only plans with funding towards HSA.
* 401(K) with employer match.
* Employee Assistance Program.
* A positive work culture of high integrity team members.
* Opportunities for career development and training.
* A healthy work life balance including quarterly wellness days.
The above statements are intended to describe the general nature and level of work for the position. They are not to be construed as an exhaustive list of all the responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All job descriptions are subject to change. Job functions and/or responsibilities can be amended at any time at management's discretion.
Operations Services Manager
Bedford, TX Jobs
The Operations Services Manager plays a pivotal hands-on role in driving operational excellence across the organization with a strong focus on hospitality operations. This position supports multiple teams by ensuring efficient execution of daily activities, fostering collaboration, and enabling leadership to focus on strategic priorities. The ideal candidate brings a solid hospitality and operational background, cross-functional skills, and the ability to support diverse teams in a dynamic environment.
Key Responsibilities:
Operational Leadership
Manage and oversee daily operational activities with a focus on hospitality and service excellence.
Develop, implement, and maintain operational policies and procedures that enhance service delivery and efficiency.
Monitor operational performance and identify opportunities to improve processes and customer experience.
Cross-Functional Support
Provide hands-on support to multiple teams including the Training Manager, Park Opening Team, Franchise Business Coaches, and Director of Safety.
Facilitate communication and collaboration across departments to ensure smooth execution of initiatives. Assist with administrative tasks and project coordination to support team objectives.
Cross-Functional Collaboration
Foster communication and alignment across teams to streamline initiatives and resolve roadblocks.
Collaborate with department leaders to support cross-functional projects, ensuring timely execution and resource allocation.
Act as a liaison between leadership and staff, ensuring effective communication and alignment on priorities.
Program and Project Management
Oversee and drive critical projects from ideation through completion, ensuring milestones and deliverables are achieved.
Establish frameworks and tools for efficient project management and reporting.
Support resource planning and allocation to maintain balance across initiatives.
Experience/Knowledge/Qualifications Required:
Experience:
3+ years of progressive leadership experience, including roles in operations, hospitality
Minimum 3 years of experience in hospitality operations or a related operational role
Demonstrated ability to support and collaborate with multiple teams simultaneously.
Experience in project management and administrative support within an operational setting.
Proven experience managing cross-functional teams and driving complex projects to completion.
Track record of optimizing business processes and improving organizational efficiency.
Skills:
Strong hospitality and operational background with hands-on problem-solving capabilities.
Excellent organizational, multitasking, and communication skills.
Comfortable managing cross-functional priorities and supporting diverse teams.
Practical knowledge of project coordination and basic administrative functions.
Key Competencies:
Hospitality Operations Expertise: Deep understanding of service delivery and operational best practices in hospitality settings.
Collaboration: Ability to work effectively across teams and departments to achieve shared goals.
Adaptability: Comfortable handling multiple priorities in a fast-paced environment.
Results-Oriented: Focused on driving operational excellence and delivering tangible outcomes.
Hands-On Approach: Proactively addresses operational needs and contributes to day-to-day activities.
Perks:
Paid bi-weekly
Company Paid Holidays
Flexible Paid Time Off
Paid Parental Leave
Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions
Competitive 401(k) Program with employer matching contributions
Daily dress code of “business casual”
A positive work environment
And much, much more
Company Description
Unleashed Brands was founded to curate and grow a portfolio of the most innovative and profitable brands that help kids learn, play and grow. Over the last 10 years, the team at Unleashed Brands has built a proven platform and know-how for scaling businesses focused on serving families. Its mission is to impact the lives of every kid by providing fun, engaging and inspiring experiences that help them become who they are destined to be. Unleashed Brands has more than 1,300 locations open and in development with plans to open more than 100+ new units annually over the next 5 years. For more information, please visit ************************ Unleashed Brands is headquartered in the Dallas/Fort Worth Metroplex.
Commitment to Equal Opportunity
Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. <
Store Manager - LaCenterra at Cinco Ranch
Katy, TX Jobs
As the largest jewellery brand in the world, we a give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.
Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora you can each craft far more than just an incredible career.
About the Team:
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Manager, Sales Leads and Sales Associates.
* Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.
Our Store Managers shine when they:
* Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
* Dare to exceed individual and store sales goals by building a genuine connection with our fans.
* Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
* Create unforgettable shopping moments that exceeds expectations, by displaying excellent product knowledge and building brand loyalty.
* Dream to coach and inspire the sales team, fostering accountability for individual and the store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
* Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
* Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates and Sales Leads.
* Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations.
* Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
* All other duties as assigned.
Craft your career with us if you have:
* You can demonstrate you're a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
* You have developed a sense of Care in your communication skills both written and verbal.
* You know how to charm and captivate an audience with the ability to connect with people at all levels of the organization.
* Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and Deliver positive results.
* You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility.
* Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
* You are at least 18 years or older and can provide proof of identify and eligibility to work
* Dream and embrace adventure! A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to lift 50+ pounds and timely arrival to work.
*
Our Benefits:
* We Dare! We offer robust compensation package including base + bonus's, a 401K plan to help you secure your financial future
* We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards and product discounts!
* We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more
* We Deliver! PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays
About Pandora:
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.
About Pandora NAM:
The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.
Today, the USA is Pandora's single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.
District Manager
San Antonio, TX Jobs
Classification: Exempt
We are Alsco Uniforms. We've worked hard for our customers since 1889, when we invented the uniform and linen rental industry. Alsco Uniforms has grown worldwide, serving over 350,000 customers in 13 countries. It's our job every day to improve every aspect of the customer experience. Whatever our customers need, Alsco Uniforms finds the answers that work for them.
Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with the ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay benefits and ongoing career development.
Join our team and build your career with Ansco Uniforms!
Job Summary:
The District Manager is responsible for meeting or exceeding Service goals in managing a district of routes. The DM reports to the Service Manager. A DM may manage a service center, and if the service center has more than 7 routes, the DM becomes classified as a Senior DM.
Our full-time employees enjoy:
401K Plan with Company Match
Medical, Dental, Vision, FSA/HSA
Life Insurance, Disability Insurance
Vacation, Sick Time, Holidays
Choice of Global Cash Card or Direct Deposit
Career Advancement
Learning & Development Opportunities
Inclusive and Diverse Team Environment
Essential Functions:
- Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR.
- Ensure customer loyalty and outstanding customer service through customer visits, audits, new installations, problem-solving, open communication, and negotiation with customers.
- Ensure all company policies and procedures are followed in their district, including safety and Service SOP.
- Manage retention and growth by motivating their district to solicit new customers, upsell/cross-sell/sample all lines of service or product, and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests, and continued excellent customer relationships.
- Leading their district to success, communicating changes and policies, overseeing route organization, projecting a professional image and requirements of their district likewise, and cooperatively working with other departments in the branch.
- Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy.
- Follow written and verbal instructions and perform other tasks as directed by supervision.
A Senior DM performs the above functions and oversees a service center. This includes securing the facility, managing inventory to ensure sufficient supply for routes, overseeing deposits and paperwork, and communicating effectively with the processing plant.
Additional Functions:
- Work with and support other service personnel as required by supervision.
Qualifications:
- Have and maintain a valid Driver's License, keep a driving record free of chargeable accidents, speeding, safety or other violations, and must be 21 years or older.
- Demonstrate excellent skills in customer service and route sales.
- Excellent verbal/written communication skills in English, comprehend and follow direction, good time management skills, and a team player.
- Recognize colors, sizes, and types of products and count, add, and subtract accurately.
Education:
- High School graduation or similar experience. Qualified to hold a driver's license.
Travel Requirements:
- Frequently within the branch area.
Typical Environmental Conditions:
- Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center, or depot.
- Indoor and outdoor areas of a typical industrial facility.
Typical Physical Activity:
Physical Demands/Requirements: sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.
For a general description of the benefits offered for this position, please visit alsco.com/benefits.
Alsco is an Affirmative Action/Equal Employment Opportunity Employer.
Revised: 04/29/2022
Area Manager
Houston, TX Jobs
The Area Manager is responsible for selling new business, increasing the penetration of the existing customer base, maintaining high quality customer satisfaction (which includes 24/7 availability) and retention as well as increasing market share in assigned territories.
Essential Duties and Responsibilities
Primary responsibilities include, but are not limited to the following:
An average of 5-10 dealership visits focused on:
Sign new dealerships, growing the application count with existing dealerships and capturing approved contracts.
Review deals with your dealer partners and helping them to structure or restructure as needed to fit the program.
Act as a consultant/partner to F&I Managers to ensure maximum profitability for dealership through the sale of UAC products.
Work closely with your assigned Credit Analyst and Funder to ensure loan approvals and fast funding.
Work with the Dealer Compliance team in resolving issues within your market.
Build and maintaining dealer relationships and following up on approved Loan Application.
Provide best-in-class customer service to your dealer customers.
Perform other duties as assigned.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Customer Service: Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
Dependability: Responds to requests for service and assistance. Follows instructions, responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality guidelines.
Interpersonal: Focuses on solving problems, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others' ideas and tries new things.
Judgment: Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Persuasiveness: Presenting an idea or plan in a way that persuades others to adopt a certain stand.
Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Written Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The ability to work out of your home and travel daily (within a 60 mile radius) to call on dealers. (A valid driver's license reliable transportation and auto insurance are required.)
Excellent communication, interpersonal and organizational skills
Must be able to work Saturdays as needed out in the field.
Education/Experience
2-5 years previous experience in a challenging sales role with a proven track record of success.
Previous experience in Auto Finance sales and underwriting or dealership experience.
Sub-prime auto finance experience highly preferred.
Supervisory Responsibility
None
Language Ability
Ability to clearly and effectively communicate in person, in writing and by telephone
Computer Skills
Proficient in use of MS Office - Word, Excel, PowerPoint, Visio, Project, Access, SharePoint
Certificates and Licenses
None Required
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit. The employee is occasionally required to walk.
Commitment to Diversity and Equal Employment Opportunity
United Auto Credit Corporation, a wholly owned indirect subsidiary of Vroom, is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions. We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully.
UACC maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees. The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct. Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and/or local law. This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring.
UACC likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship. The company also makes reasonable accommodations for religious beliefs and practices.
UACC complies with all applicable federal, state, and/or local laws relating to equal employment.
Other Things to Note
This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position. Duties and responsibilities may change or be added at any time, with or without notice.
Please review our privacy and CCPA policies.
Store Manager - Grapevine Mills
Grapevine, TX Jobs
As the largest jewellery brand in the world, we a give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.
Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora you can each craft far more than just an incredible career.
About the Team:
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Manager, Sales Leads and Sales Associates.
* Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.
Our Store Managers shine when they:
* Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
* Dare to exceed individual and store sales goals by building a genuine connection with our fans.
* Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
* Create unforgettable shopping moments that exceeds expectations, by displaying excellent product knowledge and building brand loyalty.
* Dream to coach and inspire the sales team, fostering accountability for individual and the store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
* Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
* Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates and Sales Leads.
* Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations.
* Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
* All other duties as assigned.
Craft your career with us if you have:
* You can demonstrate you're a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
* You have developed a sense of Care in your communication skills both written and verbal.
* You know how to charm and captivate an audience with the ability to connect with people at all levels of the organization.
* Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and Deliver positive results.
* You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility.
* Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
* You are at least 18 years or older and can provide proof of identify and eligibility to work
* Dream and embrace adventure! A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to lift 50+ pounds and timely arrival to work.
Our Benefits:
* We Dare! We offer robust compensation package including base + bonus's, a 401K plan to help you secure your financial future
* We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards and product discounts!
* We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more
* We Deliver! PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays
About Pandora:
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.
About Pandora NAM:
The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.
Today, the USA is Pandora's single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.
General Manager, Enterprise
Frisco, TX Jobs
General Manager Are you a seasoned, action-oriented sales leader with a passion for driving results and leading high-performing teams? The Boingo Enterprise team is looking for a dynamic and results-oriented General Manager to spearhead our efforts in selling and managing cutting-edge connectivity solutions to the commercial real estate, hospitality, multifamily and healthcare sectors. In this critical role, you will develop and execute a comprehensive sales & business strategy to achieve aggressive revenue goals for DAS, Wi-Fi & ERRCS solutions. You will build and manage a high-performing team, cultivate strong relationships with key partners and clients, and expand our market share within the commercial real estate, hospitality, and healthcare sectors. This role will report to the Chief Executive Officer, with P&L responsibility for the Enterprise Business Unit.
Responsibilities:
* Develop and execute a strategic sales plan for connectivity solutions. Oversee the sales cycle from lead generation to deal closure, ensuring efficient customer acquisition.
* Build, motivate, and coach a high-performing team of sales, engineering, and operational professionals, while fostering collaboration and exceeding quotas.
* Cultivate strong relationships with key decision-makers, C-suite executives, industry contacts, and potential and existing customers.
* Understand customer needs and challenges, crafting compelling sales presentations and proposals.
* Manage sales forecasts, budgets, and pipelines, providing regular reports and data-driven insights to senior executive management.
* Stay abreast of industry trends and developments, to identify new market opportunities.
* Collaborate with marketing, engineering, and other internal teams to deliver comprehensive solutions.
Qualifications:
* Minimum 10+ years of experience in a senior leadership role within CRE, hospitality, or healthcare enterprises, or at a company selling connectivity solutions to these verticals.
* Bachelor's degree in business administration, engineering, marketing, or a related field.
* A successful history of running a business or business line.
* Deep understanding of decision makers and connections in the CRE, hospitality, multifamily, or healthcare industries is required.
* Understanding of DAS, ERRCS, Wi-Fi, and other communication technologies is a plus.
* Proven track record of exceeding sales targets and achieving significant revenue growth.
* In-depth understanding of decision-makers, key technology needs, and decision-making processes in the CRE, hospitality, multifamily, and healthcare industries.
* Strong leadership and coaching skills with the ability to build and develop a high-performing sales team. Articulates a compelling vision, purpose and direction that inspires others to follow.
* Operational excellence across organizational boundaries, demonstrating the ability to effectively collaborate to positively influence business results.
* Excellent communication and presentation skills, with the ability to articulate complex technical concepts.
* Strong negotiation and deal-closing skills.
* Strategic thinking and the ability to develop and execute a data-driven, winning sales strategy. A strong understanding of sales metrics and forecasting is a must.
* Willingness to travel (50%) extensively to meet with clients and attend industry events. When not traveling, this position is on-site in our Frisco office.
Meet Boingo - named among the Best Places to Work!
Boingo Wireless simplifies complex wireless challenges to connect people, business and things. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to military bases, Boingo helps folks stay connected to the people and things they love.
Our team is creative, collaborative, and on the leading edge of technology. There is no doubt the "secret sauce" to Boingo's success is our incredible team and culture. We take pride in having fun and building awesome products. There's also an incredible benefits package including health, dental, vision, 401(k) match, unlimited vacation, and more! It's no wonder we've been named among the Best Places to Work in multiple times!
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.
#LI-Hybrid
General Manager, Enterprise
Frisco, TX Jobs
General Manager
Are you a seasoned, action-oriented sales leader with a passion for driving results and leading high-performing teams? The Boingo Enterprise team is looking for a dynamic and results-oriented General Manager to spearhead our efforts in selling and managing cutting-edge connectivity solutions to the commercial real estate, hospitality, multifamily and healthcare sectors. In this critical role, you will develop and execute a comprehensive sales & business strategy to achieve aggressive revenue goals for DAS, Wi-Fi & ERRCS solutions. You will build and manage a high-performing team, cultivate strong relationships with key partners and clients, and expand our market share within the commercial real estate, hospitality, and healthcare sectors. This role will report to the Chief Executive Officer, with P&L responsibility for the Enterprise Business Unit.
Responsibilities:
Develop and execute a strategic sales plan for connectivity solutions. Oversee the sales cycle from lead generation to deal closure, ensuring efficient customer acquisition.
Build, motivate, and coach a high-performing team of sales, engineering, and operational professionals, while fostering collaboration and exceeding quotas.
Cultivate strong relationships with key decision-makers, C-suite executives, industry contacts, and potential and existing customers.
Understand customer needs and challenges, crafting compelling sales presentations and proposals.
Manage sales forecasts, budgets, and pipelines, providing regular reports and data-driven insights to senior executive management.
Stay abreast of industry trends and developments, to identify new market opportunities.
Collaborate with marketing, engineering, and other internal teams to deliver comprehensive solutions.
Qualifications:
Minimum 10+ years of experience in a senior leadership role within CRE, hospitality, or healthcare enterprises, or at a company selling connectivity solutions to these verticals.
Bachelor's degree in business administration, engineering, marketing, or a related field.
A successful history of running a business or business line.
Deep understanding of decision makers and connections in the CRE, hospitality, multifamily, or healthcare industries is required.
Understanding of DAS, ERRCS, Wi-Fi, and other communication technologies is a plus.
Proven track record of exceeding sales targets and achieving significant revenue growth.
In-depth understanding of decision-makers, key technology needs, and decision-making processes in the CRE, hospitality, multifamily, and healthcare industries.
Strong leadership and coaching skills with the ability to build and develop a high-performing sales team. Articulates a compelling vision, purpose and direction that inspires others to follow.
Operational excellence across organizational boundaries, demonstrating the ability to effectively collaborate to positively influence business results.
Excellent communication and presentation skills, with the ability to articulate complex technical concepts.
Strong negotiation and deal-closing skills.
Strategic thinking and the ability to develop and execute a data-driven, winning sales strategy. A strong understanding of sales metrics and forecasting is a must.
Willingness to travel (50%) extensively to meet with clients and attend industry events. When not traveling, this position is on-site in our Frisco office.
Meet Boingo - named among the Best Places to Work!
Boingo Wireless simplifies complex wireless challenges to connect people, business and things. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to military bases, Boingo helps folks stay connected to the people and things they love.
Our team is creative, collaborative, and on the leading edge of technology. There is no doubt the “secret sauce” to Boingo's success is our incredible team and culture. We take pride in having fun and building awesome products. There's also an incredible benefits package including health, dental, vision, 401(k) match, unlimited vacation, and more! It's no wonder we've been named among the Best Places to Work in multiple times!
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.
#LI-Hybrid
General Manager
Alpharetta, GA Jobs
Activate is a full-scale interactive gaming facility. We are looking to expand our team with the addition of a General Manager. A successful applicant will be expected to work with the Assistant Manager and Game Facilitators. The ideal candidate will be an individual with strong customer service skills, the ability to work well both in a team and individually, and a curiosity for all things tech and gaming-related.
This is a full-time, permanent position. Hours of work must be flexible to meet the needs of the business. Hours worked will be a mixture of days, evenings, and weekends.
SUMMARY OF DUTIES AND RESPONSIBILITIES
Business Development
Oversee day-to-day operations including interpreting and communicating company goals.
Help develop company initiatives focused on business growth and aid in implementing initiatives among internal staff.
Help raise brand awareness and drive company sales through local event involvement, and marketing campaigns as directed by our marketing department.
Engage and respond to customer emails and phone calls.
Participate in various business-focused meetings, including regular additional training, development of skill set, and company initiatives.
Customer Relations
Help check-in customers, take payments, and coach others on your team to do the same to the highest degree of customer satisfaction.
Scheduling shifts to engage with customers through meaningful interactions during their gaming experience.
Creating a lasting impression on customers through a high/positive energy attitude.
Ensuring customer satisfaction is a high priority and always top of mind.
Proactively greeting and interacting with all customers.
Receive and communicate customer suggestions for business process improvement.
Staff Relations
Scheduling duties, as required, to ensure peak periods are properly staffed.
Leading in the hiring of new employees and creating a talent pipeline focusing on business development for all roles.
Overseeing employees, including coaching formally and informally.
Creating development plans for staff members and business development.
Aiding in training and evaluations of new and current employees.
Training, creating and presenting evaluations, and development of new and current employees.
Maintenance Duties
Ensuring that gaming facilities are running at optimal levels.
Performing regular general inspections of front desk and gaming areas.
Completing weekly and monthly checklists to ensure inventory levels are properly maintained.
Communicating any location areas requiring attention to the appropriate department.
Performing daily cleaning and maintenance duties in compliance with company standards.
Managing and overseeing facilitating activities including front desk and gaming area.
Activate America LLC. provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.
General Manager
Alpharetta, GA Jobs
Activate is a full-scale interactive gaming facility. We are looking to expand our team with the addition of a General Manager. A successful applicant will be expected to work with the Assistant Manager and Game Facilitators. The ideal candidate will be an individual with strong customer service skills, the ability to work well both in a team and individually, and a curiosity for all things tech and gaming-related.
This is a full-time, permanent position. Hours of work must be flexible to meet the needs of the business. Hours worked will be a mixture of days, evenings, and weekends.
SUMMARY OF DUTIES AND RESPONSIBILITIES
Business Development
Oversee day-to-day operations including interpreting and communicating company goals.
Help develop company initiatives focused on business growth and aid in implementing initiatives among internal staff.
Help raise brand awareness and drive company sales through local event involvement, and marketing campaigns as directed by our marketing department.
Engage and respond to customer emails and phone calls.
Participate in various business-focused meetings, including regular additional training, development of skill set, and company initiatives.
Customer Relations
Help check-in customers, take payments, and coach others on your team to do the same to the highest degree of customer satisfaction.
Scheduling shifts to engage with customers through meaningful interactions during their gaming experience.
Creating a lasting impression on customers through a high/positive energy attitude.
Ensuring customer satisfaction is a high priority and always top of mind.
Proactively greeting and interacting with all customers.
Receive and communicate customer suggestions for business process improvement.
Staff Relations
Scheduling duties, as required, to ensure peak periods are properly staffed.
Leading in the hiring of new employees and creating a talent pipeline focusing on business development for all roles.
Overseeing employees, including coaching formally and informally.
Creating development plans for staff members and business development.
Aiding in training and evaluations of new and current employees.
Training, creating and presenting evaluations, and development of new and current employees.
Maintenance Duties
Ensuring that gaming facilities are running at optimal levels.
Performing regular general inspections of front desk and gaming areas.
Completing weekly and monthly checklists to ensure inventory levels are properly maintained.
Communicating any location areas requiring attention to the appropriate department.
Performing daily cleaning and maintenance duties in compliance with company standards.
Managing and overseeing facilitating activities including front desk and gaming area.
Activate America LLC. provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. Compensation: $65,000.00 - $90,000.00 per year
Store Sales Manager
Augusta, GA Jobs
Store Sales Manager - Lead, Grow, and Succeed with Mattress Warehouse!
Join a Winning Team! At Mattress Warehouse, we are passionate about helping our customers improve their lives through quality sleep. As one of the fastest-growing bedding retailers in the U.S., we offer unparalleled opportunities for career growth in a supportive, team-oriented environment. With over 300 stores and counting, now is the perfect time to join our dynamic team!
Why Choose Mattress Warehouse?
Competitive Compensation - Enjoy a generous base pay with unlimited commission potential.
Comprehensive Benefits - Medical, dental, vision, life insurance, and more to fit every budget.
Retirement Planning - 401(k) with a strong employer match to help secure your future.
Work-Life Balance - Paid time off, including vacation, personal, and sick days.
Career Growth - Extensive paid training, ongoing development, and advancement opportunities.
Employee Discounts - Save big on the best mattress brands in the industry!
Exclusive Technology - Leverage our bed MATCH diagnostic sleep system, which uses 18 key measurements and data points to help customers find their perfect mattress, making selling easier and more impactful!
Your Role as a Store Sales Manager:
As a Sales Manager, you'll be the face of Mattress Warehouse, guiding customers to find their perfect sleep solution while also leading and developing your team. You will:
Greet and engage customers to identify their sleep needs.
Utilize our bed MATCH technology to provide data-driven recommendations.
Recommend, demonstrate, and sell top-name brand products.
Educate customers on financing, warranties, and delivery options.
Train, mentor, and develop associates to achieve sales goals and deliver top-tier customer service.
Manage daily store operations, inventory, and sales reporting.
Ensure the showroom is well-maintained and displays are set to company standards.
Lead by example, fostering a high-energy, results-driven sales environment.
What We're Looking For:
Previous retail, customer service, or commissioned sales experience preferred.
Strong leadership and coaching skills to help associates grow.
Excellent communication and interpersonal abilities.
Ability to lift up to 75 lbs. and maintain a neat and organized showroom.
A motivated, goal-driven mindset with a passion for helping others succeed.
If you're looking for a career, not just a job, Mattress Warehouse is the place for you! Join us in shaping the future of sleep retail and take the next step in your career today.
#mw
Channel Business Manager
Atlanta, GA Jobs
**Our Mission** At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees
generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
**_**Location: This position can be based in any major U.S southeastern hub location (ex: Charlotte NC, Atlanta GA, Tampa FL, etc.)**_**
**Your Career**
You will center your role on relationship
management to achieve measurable results in increased revenue, market share, and depth within each partner sales team. Your success in this role will span the creation and execution of unique business plans with each potential. This segment is channel reliant sales motion and will require focus on specific channel plays. You'll be measured primarily on the joint business executed with each partner. You'll be working within all levels of partner organizations and possess a commitment that focuses on developing partnerships based on the long term, "outcome where everybody wins" strategy.
**Your Impact**
+ Develop and execute channel strategy to to support territory geo supporting mix of sales segments
+
Management of strategic group of partners
+ Territory plans driving all aspects key sales initiatives to support business goals
+ Partner relationship to maximize growth opportunities and ensuring the partner is well-positioned to deliver successful customer implementations and recommendations
+ Work well in a team environment to ensure partner and customer satisfaction
+ Design a compelling value proposition that inspires partners to promote our solutions
+ Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
+ Lead regular business performance and relationship reviews with senior
management and various stakeholders
+ Build and maintain the activity of performance reports and activity dashboards
**Your Experience**
+ 5+ years experience in channel
management supporting the mixed sales segment territories
+ Understanding of channel operating models
+ Knowledge of sales, marketing, and solution development
+ Demonstrate strong initiative and ability to think creatively with excellent presentation, written, and overall communication skills
+ Consistent track record of leading complex sales situations through negotiation and conflict resolution
**The Team**
The channel organization at Palo Alto Networks is a strategic pillar for our continued growth within cybersecurity, and a critical component to accomplishing our mission. Channel development is an extension of the territory sales team, with the ultimate goal to train and enable our channel partners to become empowered in the use and sales of our products.
**Compensation Disclosure**
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $225,000 - $309,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (************************************** .
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
[email protected] .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
**Is role eligible for Immigration Sponsorship? No.** **Please note that we will not sponsor applicants for work visas for this position.**
**Motor-Vehicle Requirement:**
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver's license.
Channel Business Manager
Atlanta, GA Jobs
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees
generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
Job Description
Location: This position can be based in any major U.S southeastern hub location (ex: Charlotte NC, Atlanta GA, Tampa FL, etc.)
Your Career
You will center your role on relationship
management to achieve measurable results in increased revenue, market share, and depth within each partner sales team. Your success in this role will span the creation and execution of unique business plans with each potential. This segment is channel reliant sales motion and will require focus on specific channel plays. You'll be measured primarily on the joint business executed with each partner. You'll be working within all levels of partner organizations and possess a commitment that focuses on developing partnerships based on the long term, "outcome where everybody wins" strategy.
Your Impact
* Develop and execute channel strategy to to support territory geo supporting mix of sales segments
*
Management of strategic group of partners
* Territory plans driving all aspects key sales initiatives to support business goals
* Partner relationship to maximize growth opportunities and ensuring the partner is well-positioned to deliver successful customer implementations and recommendations
* Work well in a team environment to ensure partner and customer satisfaction
* Design a compelling value proposition that inspires partners to promote our solutions
* Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
* Lead regular business performance and relationship reviews with senior
management and various stakeholders
* Build and maintain the activity of performance reports and activity dashboards
Qualifications
Your Experience
* 5+ years experience in channel
management supporting the mixed sales segment territories
* Understanding of channel operating models
* Knowledge of sales, marketing, and solution development
* Demonstrate strong initiative and ability to think creatively with excellent presentation, written, and overall communication skills
* Consistent track record of leading complex sales situations through negotiation and conflict resolution
Additional Information
The Team
The channel organization at Palo Alto Networks is a strategic pillar for our continued growth within cybersecurity, and a critical component to accomplishing our mission. Channel development is an extension of the territory sales team, with the ultimate goal to train and enable our channel partners to become empowered in the use and sales of our products.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $225,000 - $309,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
[email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Motor-Vehicle Requirement:
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver's license.
Field Training & Enablement Manager
Austin, TX Jobs
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
We're looking for a skilled educator and enabler to take on a critical role in onboarding and enabling our customer-facing teams. As part of Airtable's GTM Enablement & Execution team within Revenue Strategy & Operations, you will be responsible for designing, delivering, and scaling training programs that help our field teams ramp quickly and perform at their best. This role is split between two core responsibilities: owning and optimizing our global onboarding program-Aircademy-which accounts for roughly 40% of your time, and leading ongoing enablement efforts that support continued growth and execution across Sales, Solution Consulting, Customer Success, Renewals, and Services.
Success in this role requires deep facilitation expertise, strong program management skills, and the ability to create and deliver high-quality training content. You'll deliver trainings for both new hires and senior leaders, and work closely with Field Enablement Partners and SMEs to identify needs, build curriculum, and drive measurable impact.
Please Note: This is an IC position reporting into the Sr. Manager, Field Training & Enablement.
What you'll do
Own and deliver Airtable's onboarding experience - “Aircademy”: Own our in-person, one-week onboarding program and support our structured ramp journey that includes milestone-based trainings, eLearnings, and manager-led activities. Ensure every new hire ramps consistently and productively across Sales, Success, and Services.
Deliver high-impact trainings across ongoing enablement programs: Plan and facilitate engaging live and virtual sessions for field audiences ranging from new ICs to senior leaders. Collaborate with Field Enablement Partners and SMEs to ensure trainings address key skill gaps and align with evolving go-to-market priorities.
Develop and manage enablement content: Create compelling training materials - including slide decks, facilitator guides, interactive exercises, and certifications - and contribute to eLearning development when needed. Ensure all materials are accurate, engaging, and aligned with Airtable's standards and voice.
Drive program execution and continuous improvement: Manage the full lifecycle of your programs, from scheduling and logistics to stakeholder coordination and delivery. Use performance data and learner feedback to refine experiences and improve outcomes over time.
Align our training efforts to Airtable's evolving GTM strategy: Embed our sales methodology, key messaging, and strategic priorities into every training initiative. Act as a trusted partner to cross-functional leaders, ensuring that training initiatives reflect the needs of a dynamic and fast-moving go-to-market organization.
Who you are
5+ years of experience in enablement, training, teaching, or a related field, with a strong understanding of go-to-market roles like Sales, BDR, Success, or Solutions.
Proven ability to design and deliver impactful live and virtual trainings for both junior ICs and senior field leaders.
Strong content development skills, with experience creating slides, facilitator guides, activities, and asynchronous learning content independently.
Strong track record of creating and delivering enablement programs independently.
Program management expertise, with the ability to manage training logistics, calendars, communications, and stakeholder alignment across functions.
Collaborative approach with a history of working effectively with subject matter experts, enablement peers, and GTM leaders.
Excellent communication skills, with the ability to present complex ideas clearly and effectively.
A proactive and self-sufficient approach to identifying and addressing enablement needs.
Willingness and ability to travel 10-20% of the time for team events and regional trainings.
BONUS POINTS:
Experience working at a software-as-a-service company.
Excitement about tackling large ambiguous challenges that you haven't encountered before.
Past experience in a quota-carrying sales role at a high-growth software company.
Certified as a trainer in our sales methodology - "Command of the Message."
Knowledge of marketing operations and/or product operations.
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.
VEVRAA-Federal Contractor
If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.
Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.
Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.
For all work locations (including remote), the base salary range for this role is:$145,000—$189,500 USD
Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clicking here.
🔒 Stay Safe from Job Scams
All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ***************. Learn more about avoiding job scams here.
Operations Manager - Lawrenceville
Lawrenceville, GA Jobs
The Operations Manager will ensure the day-to-day clinical operations are smooth at their center. They will oversee the budget of the center as well as client hours utilization and staff productivity. The Operations Manager ensures all authorizations for clients are up-to-date and staff have appropriate credentials to maintain compliance with different payers.
Job Responsibilities
Ensures safety of all staff and clients within the center
Schedules and executes safety training on a yearly basis and as needed
Acquires and maintains RBT certification
Partners with the Clinical Department to lead day-to-day operations
Provides support to clinical staff to promote job satisfaction and team engagement
Communicates openly and regularly with management
Creates and maintains an inclusive work culture that embodies Apollo's Core Values
Oversees center's budget, client utilization, and staff productivity
Generates and compiles weekly, monthly, quarterly and year production reports for your center
Attract, retain, and engage teammates who deliver excellent clinical treatment
Assists with hiring and disciplinary actions within your center
Ensures staff qualifications are met and are within compliance with all payers
Monitors staff and client attendance
Plan monthly and quarterly events for your center
Oversee client and staff onboarding at your center while meeting metrics outlined by management
Ensure authorization for clients are up to date by submitting documents in a timely manner and following up with payers as needed
Provides or schedules ongoing and as needed trainings for incoming and current employees
HIPAA compliance officer of your center and reports any violations to appropriate personnel
Position Competencies
Customer Service: Manages difficult or emotional client situations; responds promptly to parent needs; solicits parent feedback to improve service; responds to request for service and assistance; meets commitments
Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; works well in group problem solving situations; uses reason even when dealing with emotional topics
Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports organizational goals and values; benefits organization through outside activities; supports diversity
Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens to get clarification; responds well to questions; demonstrates group presentation skills, participates in meetings
Written Communication: Writes clearly and informatively; edits work for spelling and grammar, varies writing style to meet needs; presents numerical data effectively, able to read and interpret written clinical information
Dependability: Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; is consistently at work and on time, commits to long hours of work when necessary to reach goals; arrives at meeting and appointments on time; completes tasks on time or notifies appropriate person with an alternate plan
Quantity: Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly
Professionalism: Approaches other in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; follows through on commitments
Math: Ability to work with mathematical concepts such as probability and statistical inference, and to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Organization: Must be able to organize yourself and materials in a manner that all members of the clinical and operations team can location and understand. High levels of detail-orientation are required
Education and Experience
Education: College or equivalent experience preferred, High School Diploma required
Credentials or certifications: RBT Certification
Computer Skills: Microsoft Office, Google Workspace, Central Reach, UKG, and other systems as needed
Acknowledgement
This list of essential functions and competencies is not intended to be comprehensive. Apollo Behavior reserves the right to revise these job responsibilities as needed to comply with actual job requirements. I have received, reviewed, and fully understand the job responsibilities for the job described in this document. I further understand that I am responsible for the satisfactory performance of all job responsibilities, functions, and competencies.
Requirements
Must be in good standing with the Company: Satisfactory attendance and not under disciplinary action
Candidates must have surpassed your 90 day probationary period with Apollo
Required Physical Activities: sitting, standing, sprinting, walking, running, reaching, pushing, pulling, grasping, listing, talking, seeing, hearing, repetitive motions.
Characteristics of Work: frequent standing and walking, occasional sitting, lifting and carrying objects up 100 pounds.
Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Please note, this position may involve exposure to potential allergens, including certain foods, scents, cleaning products, and environmental factors (e.g., dust, pollen, pet dander). Individuals with known airborne, contact, or ingestion-related allergies must safely perform essential job functions in these environments or provide documentation for reasonable accommodation requests.
Interview Process
Initial interview screen
Attention to detail assessment (2 parts, both written and visual)
In-person interview
Mock scheduling assignment
Field Training & Enablement Manager
Austin, TX Jobs
We're looking for a skilled educator and enabler to take on a critical role in onboarding and enabling our customer-facing teams. As part of Airtable's GTM Enablement & Execution team within Revenue Strategy & Operations, you will be responsible for designing, delivering, and scaling training programs that help our field teams ramp quickly and perform at their best. This role is split between two core responsibilities: owning and optimizing our global onboarding program-Aircademy-which accounts for roughly 40% of your time, and leading ongoing enablement efforts that support continued growth and execution across Sales, Solution Consulting, Customer Success, Renewals, and Services.
Success in this role requires deep facilitation expertise, strong program management skills, and the ability to create and deliver high-quality training content. You'll deliver trainings for both new hires and senior leaders, and work closely with Field Enablement Partners and SMEs to identify needs, build curriculum, and drive measurable impact.
Please Note: This is an IC position reporting into the Sr. Manager, Field Training & Enablement.
What you'll do
* Own and deliver Airtable's onboarding experience - "Aircademy": Own our in-person, one-week onboarding program and support our structured ramp journey that includes milestone-based trainings, eLearnings, and manager-led activities. Ensure every new hire ramps consistently and productively across Sales, Success, and Services.
* Deliver high-impact trainings across ongoing enablement programs: Plan and facilitate engaging live and virtual sessions for field audiences ranging from new ICs to senior leaders. Collaborate with Field Enablement Partners and SMEs to ensure trainings address key skill gaps and align with evolving go-to-market priorities.
* Develop and manage enablement content: Create compelling training materials - including slide decks, facilitator guides, interactive exercises, and certifications - and contribute to eLearning development when needed. Ensure all materials are accurate, engaging, and aligned with Airtable's standards and voice.
* Drive program execution and continuous improvement: Manage the full lifecycle of your programs, from scheduling and logistics to stakeholder coordination and delivery. Use performance data and learner feedback to refine experiences and improve outcomes over time.
* Align our training efforts to Airtable's evolving GTM strategy: Embed our sales methodology, key messaging, and strategic priorities into every training initiative. Act as a trusted partner to cross-functional leaders, ensuring that training initiatives reflect the needs of a dynamic and fast-moving go-to-market organization.
Who you are
* 5+ years of experience in enablement, training, teaching, or a related field, with a strong understanding of go-to-market roles like Sales, BDR, Success, or Solutions.
* Proven ability to design and deliver impactful live and virtual trainings for both junior ICs and senior field leaders.
* Strong content development skills, with experience creating slides, facilitator guides, activities, and asynchronous learning content independently.
* Strong track record of creating and delivering enablement programs independently.
* Program management expertise, with the ability to manage training logistics, calendars, communications, and stakeholder alignment across functions.
* Collaborative approach with a history of working effectively with subject matter experts, enablement peers, and GTM leaders.
* Excellent communication skills, with the ability to present complex ideas clearly and effectively.
* A proactive and self-sufficient approach to identifying and addressing enablement needs.
* Willingness and ability to travel 10-20% of the time for team events and regional trainings.
BONUS POINTS:
* Experience working at a software-as-a-service company.
* Excitement about tackling large ambiguous challenges that you haven't encountered before.
* Past experience in a quota-carrying sales role at a high-growth software company.
* Certified as a trainer in our sales methodology - "Command of the Message."
* Knowledge of marketing operations and/or product operations.
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.
VEVRAA-Federal Contractor
If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.
Store Manager
Buckhead, GA Jobs
WHO WE ARE
The Salty is an artisan donut shop that focuses on chef-made, craft donuts that rotate based on seasonality. We use nothing but the highest quality ingredients and make everything in house! Naturally, we don't use any artificial ingredients in anything we make, because, well - that's gross! If we wouldn't serve it to our own family, we definitely wouldn't serve it to yours! Coffee? Yep! We serve Intelligentsia Coffee and have crafted a coffee menu that pleases all palettes. Lastly, to what makes The Salty- The Salty, is our obsession with guest service. Today's day and age it's so easy to get lost in your phone, lost in the madness of the world, so we try to create an environment that is an escape from that hazy life. A place that you know as a guest you'll receive a positive consistent donut and experience each time. This obsession all starts with you.
WORK ENVIRONMENT
The Salty is a fast-paced, team-oriented operation both in the back and front of the house. The primary focus of our company's management team is to lead by example, inspire, effectively and openly communicate and be collaborative with the rest of their team. There's no “I” @ The Salty. There's nothing that anyone is “too qualified” to do. We're all working with the same intentions and for the same goal, which is to make The Salty not only the most delicious donut shop around, but also a benchmark in the F&B industry when it comes to experiential food and beverage. Ambitious? You bet! Impossible? Nope! - Now let's get to work and absolutely CRUSH it!
Requirements
THE JOB
Store Managers oversee everything that happens within the 4 walls of their store- no matter if it's regarding FOH to BOH or from salary to hourly. The Store Manager balances being an advocate for their team members, while owning and driving business KPI's (P&L results, guest sentiment, sales building within the 4 walls, delivery and catering) and supporting the operational practices, core values, and company culture.
While all Guest Experience Team Members, Key Holders, and Assistant Store Manager all directly report to the Store Manager, all BOH positions indirectly report to the Store Manager as well. Store Managers ensure that the BOH is operating at an optimal production cadence, quality of products is exceptional and cleanliness standards set by the Company are being upheld and maintained. This role ensures that their team are all doing their jobs correctly, our guest service is world-class, their store is clean, the products we serve are meeting quality standards and the Company core values are being instilled throughout all positions. To be a successful Store Manager is to be a leader who accepts accountability (non negotiable) for the duties and responsibilities of their position.
This position reports directly to the Regional Manager that that store is assigned to.
What We Offer
Schedule flexibility - Store Managers are scheduled to work 45-50 hours per week
Competitive salary plus quarterly bonus
6 weeks Paid parental leave
Health, dental and vision benefit plan options for full-time team members
Matching Health Savings Account
Matching 401(k) and Roth Retirement plans
Company paid life insurance
team member Assistance Programs
Pet Insurance
40% off all merchandise, donut and coffee orders, and catering
Friends and family discount
Anniversary Program
Generous PTO, Sick Time and Well-Being Time off
Growth and development opportunities in a rapidly growing company
ABOUT YOU
4+ years experience in a management capacity in hospitality and/or food & beverage.
Managed and developed 10+ team members per shift
Experience in Food Safety + Planning • Food Safety Certification required or ability to obtain within first 90 days of employment (ServSafe Manager's Certification).
Comfortable working in a fast-paced environment, directing teams and ability to remain calm under pressure
P&L, COGS, Understanding Budgets, financial Financial Planning and Strategy, Labor/Scheduling, Training & Team Development.
Experience with off site catering is a plus.
Hiring, training and scheduling a catering team to maximize sales opportunities and connections in the community
Ability to coordinate multiple tasks such as food, beverage + labor cost while maintaining required standards of operation in daily restaurant activities.
Must possess excellent communication skills for dealing with diverse staff.
Coachable: actively looks for feedback to grow and improve.
Ability to coach in a positive, fair and discreet manner for team members to grow and improve
Accepts accountability (no blame) for job performance, strives for constant improvement in areas of opportunity, solution oriented, able to turn “problems” into opportunities for positive results
Self-starters: takes initiative, thinks of the big picture, relays store needs and communicates with the team.
Hospitality and guest service-oriented: Passion for the guest experience, service driven.
Innovative and creative by finding ways to increase opportunities to positively impact business
Can manage multiple projects, delegates freely with quality.
Proficient computer skills in the Microsoft Office suite.
Personal characteristics - action oriented, self-motivated, positive and humble attitude, service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity.
Belief in and passion for The Salty's core values.
Ability to work weekends and holidays
YOUR RESPONSIBILITIES AT THE SALTY
Leadership Responsibilities:
A positive attitude
Maintaining professionalism in the workplace. Modeling desired behavior for your team. Balancing guest service and a great camaraderie within the company.
Guest Interaction
Mastering the art of knowing your guests - who your regulars are and what they order.
Assisting guests in a happy, positive, genuine way all of the time to ensure they feel at home.
Consistently checking in on guests throughout the day, introducing yourself to them, checking on their order, answering any questions they may have
Anticipating needs - being able to read the room and know who's enjoying their order, who isn't, effectively addressing guest concerns and complaints with a +1 attitude.
Scheduling appropriately for store business and for catering opportunities
Attendance
Maintaining consistent attendance and punctuality. Following the attendance policies set by The Salty.
Holding your team accountable to attendance policies in a fair and consistent manner
Your people
Develop a team by identifying talent, building skill sets through training, and growing future company leaders.
Check ins, 1:1's, performance reviews
Recognizing team member birthdays and anniversaries per company guidelines
Cross training your team between FOH and BOH job duties and responsibilities to increase team member development, productivity and effectiveness of operation.
Managing FOH and BOH management and Team Members
Creating a culture of positive vibes for your team and guests, every interaction matters
Build meaningful relationships with your team and guests, rooted in authenticity - invest time to build trust.
Empower your team to create meaningful connections with each other and the guest every day.
Make an Impact: Inspire your team, owning your business, and architecting guest service experiences across all touch points.
Driving continuous performance improvement focusing on leading indicators. You must be balanced in your approach focusing on people, financial, and guest experience - equally.
Understanding how to appropriately address both team member errors and praises; providing constructive criticism and corrective action when needed; but also knowing to praise a team of both small and big wins as well.
Your store
Treating your store as your home. Being able to notice the small details (ex: a floorboard that is chipped and needs to be fixed)
Regularly tasting all products. Making sure that everything is up to par (ex: glazes are the right consistency, donuts look just like advertised) and that your team members are well trained on the entire menu.
Catering
Hiring and training a team of Catering experience team members. Scheduling appropriately for events, activations, pop ups.
Problem Solving
As a manager, you wear many hats. It's your duty to address issues before they become bigger problems
Creative thinking and good judgment that prioritizes the business, the team and the guest
Administrative Responsibilities: Being Proactive in your approach.
Scheduling
Scheduling all FOH team members appropriately.
Overseeing BOH schedules, ensuring production and labor goals are met.
Scheduling catering team members.
Scheduling delivery drivers (where applicable).
Ensuring that you are adhering to labor budgets by scheduling appropriately, cross training and making cuts throughout the shift as needed.
Ensuring that if you, or any other team member, are taking time off, that the store has coverage to perform to the same standard as any other day.
Scheduling of management teams to ensure that leaders are available when the business requires (holidays, weekends, special events) and team members have a manager on duty at all times
Ordering
Inventory and store ordering, including wearables and merchandise
Overseeing BOH ordering to ensure pars are maintained for production and COGS are in line with budgets
Packaging/paper products (boxes, liners, napkins, cups etc.)
Store office and maintenance supplies
Cleaning supplies
Bathroom supplies
Beverages (water, sodas, etc.)
Coffee + Tea (retail and bulk)
Store
Opening and closing the store
Daily completing any opening/closing manager lists
Knowledge of proper cash handling, ability to close the register out, and knowledge of how to count tips.
Knowledge of how to set and disarm the alarm
Cash deposits (Monday-Saturday, following the cash handling policy) / getting change
Calculating and dispersing cash tips
Uniforms
Ensuring that all team members are wearing their appropriate uniform at all times, and that each team member has accurately received their uniforms.
Repairs/Maintenance/Cleanliness
This is your shop, your home, so if something is in need of repair or TLC, it's your responsibility to bring it back to life.
Guest issues
It's always expected that guest issues, when escalated, are handled by the ‘manager on duty'. Which is why it's imperative that your Assistant Store Manager and Key Holder understand how to handle a situation when/if you're not there. Remember- at The Salty, we go above and beyond for our guests (+1), and you ALWAYS have the opportunity to turn a negative experience into a positive one!
Store printed menus
You're responsible for downloading and printing the menus on a weekly basis. The store must be constantly stocked with updated menus at all times.
Catering & pre-orders
The manager on duty will be responsible for making sure that all orders for the day are packed and out on time.
Ensure that all catering experience team members are trained and scheduled as needed to execute catering events
Budget
You'll receive a weekly report that will track COGS
FOH and BOH labor percentage for specific store
Controllable FOH and BOH expenses
Stores bottom line performance
Guest satisfaction
Creating and executing action plans for continuous improvement
Quantities (additions/cuts)
Quantities on a daily basis (additions/cuts) will be analyzed by the manager on duty at the given time that the numbers need to be analyzed.
Hiring/Onboarding
You're responsible for recruiting, interviewing and hiring team members that align with our culture.
Interviewing and hiring front of house positions.
Interviewing and hiring catering positions.
Assisting with interviewing and hiring of back of house positions
Onboarding all team members
.Training
Properly training new team members according to the Company's training program.
Following up and ensuring that all team members have been trained properly and can successfully perform their job duties and responsibilities
Performance / Accountability
FOH Hourly Performance Reviews
Coaching and counseling team members
Proper and consistent documentation of coaching and counseling
Adhering to policies and holding all team members (hourly and salary) accountable to policies and company standards
Performing quarterly 1:1's with management team, annual performance reviews and anniversary performance reviews
Recognizing and rewarding your team members
Setting the store up for success, ensuring that all administrative responsibilities are covered by the Assistant Store Manager and/or Key Holder on days off/PTO
We're all a team so it's important that when you are off shift for whatever reason, that the other managers know in advance just in case they need to cover any of the responsibilities mentioned in this document
All daily responsibilities should be addressed and solved-for between the Store Manager and the Assistant Store Manager, Pastry Chef and Sous Chef.
Programs/Applications
POS
Operate POS register to complete guest transactions.
Maintaining 100% accuracy when using the POS system and handling money.
Completing opening and closing checklists, always seeking to set the next shift up for success.
Email, Teams, Sharepoint
Being active and responsive on all communication platforms
Zenput
Regularly reviewing list completions, making sure your team is maintaining store cleanliness and what's expected of them.
Proactively staying on top of your store's list completion rates, ensuring that all lists are completed correctly and on time.
Other duties as assigned
Retail Store Manager: Dallas Area
Dallas, TX Jobs
Framebridge is looking for a Store Manager to join our growing, fast-paced team!. Framebridge has re-imagined the framing experience to deliver beautiful, convenient, custom framing for a modern lifestyle. By eliminating the hassle and expense of traditional framing with our digitally-native, technology-driven platform, we have introduced the joy of telling and preserving stories and moments to a new generation. Customers order online in a few clicks, upload their art or mail it in using Framebridge prepaid packaging, and select from a curated selection of stylish frame choices. We custom frame and ship our product directly to the customer in a matter of days, ready to hang.
We are excited to be growing our brick and mortar retail spaces to better serve our existing customers and introduce Framebridge to new customers.
What You'll Do:
* Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores
* Recruit, interview, hire, onboard, and train great retail associates
* Develop, execute, and continuously improve operational activities in our retail stores to ensure customer experience and financial goals are met
* Works closely with manufacturing facility to ensure seamless omni channel operations
* Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail associates
* Demonstrate deep product knowledge and design advice to customers and train retail associates to do the same
* Coordinate in-store events with the Framebridge marketing team
* Answer questions and troubleshoot issues using sound judgment
* Offer suggestions to innovate and improve our retail experience
* Anything required to deliver our 100% happiness guarantee
Qualifications:
* Experience managing in a customer service, retail, or hospitality role
* Demonstrated leadership ability with a minimum of 3 years experience as a Store Manager in a customer-facing sales or hospitality setting
* Excited about building, developing, and coaching a high-performing retail team
* An engaging personality with strong influence, interpersonal, communication, and relationship-building skills
* Strong analytical and problem-solving skills with a track-record of delivering positive business results
* Interest in design and excitement to work in a creative environment
* Quick and eager learner of new tools, technology, products, and processes
* Great time-management, organizational, and problem-solving skills
* Adaptability and willingness to work flexible hours, including evenings and weekends
Extra Credit:
* Degree in art, design, marketing or relevant fields
Some Perks:
We're an incredibly hard-working and creative group. We're passionate about our customers and their art.
* Competitive pay
* Health, vision, and dental insurance
* Retirement savings plan
* Paid parental leave for all parents
* Free frames
* Team building events
Benefits:
* Employee discount
* Paid time off
Experience Level:
* 3+ years
Weekly Day Range:
* Monday to Friday
* Weekend availability
Work Location: In person
Time Type
Full time
Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.