Customer Care Representative Jobs in Cherry Hill Mall, NJ

Open due to internal growth First, sales coordinator is responsible of the processing of all orders with accuracy and timeliness. Second, sales coordinator is in charge of recording all orders that are taken by salesmen and making sure that all orders get to the office without any issue. Third, sales coordinator is in charge of communicating with both office and warehouse on behalf of salesmen. Fourth, Sales coordinator is responsible for providing requested documents by salesmen/women such as an invoice, a statement, or other documents. CORE FUNCTIONS : Order process Order adjustment Daily report Monthly KPI report OTC sales meeting report Companywide meeting report Sales manual update Send announcements to salesmen (25 total) Prepare annual conference book Create statements Create invoices Send out sample items to salesmen OTHER DUTIES : Duties, responsibilities, and activities may change or be assigned at any time with or without notice COMPETENCY : Well-organized Responsible with an aptitude in problem-solving Patience Excellent verbal and written communication skills Multi-task. POSITION TYPE : Full-Time / Onsite EXPECTED HOURS : 40 hours per week TRAVEL : Not applicable REQUIRED EDUCATION AND EXPERIENCE : High School Diploma MS Office SAP Sales Portal Proficiency in English must be able to read, speak in Korean. PREFERRED EDUCATION AND EXPERIENCE : Associate degree or higher Fluent in Korean ADDITIONAL ELIGIBILITY QUALIFICATIONS : Must have status to legally work in the U.S.

Immediate need for a talented Insurance Specialist - Customer Service Representative. This is a 08- 12+ Months Contract opportunity with long-term potential and is located in Fort Washington, Pennsylvania (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-70660 Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Respond promptly and professionally to incoming telephone calls, chats, and tickets. Assist with order problems, exchanges, edits, and tracking. Develop a knowledge of insurance products, services, etc., and effectively convey this information to customers. Understand and resolve compliance issues in accordance with policies and procedures. Be an active team member and support overall teamwork and morale. Adhere to all established procedures, policies, and safety rules. Maintain established performance levels. Provide superb customer service and professionalism with a strong ability to diffuse customer concerns. Evaluate individual customers' needs and propose additional insurance products based on personal and business needs. Reconcile client payments against the policy administration system. Maintain customer records by updating account or policy information. Key Requirements and Technology Experience: Skills-Property and casualty experience,Umbrella policies/ umbrella coverage and Commercial insurance. Three to five years of experience in personal insurance background working with umbrella coverages. Demonstrated relationship-building skills evaluating individual insurance needs and offering appropriate products/solutions relating to personal lines of umbrella coverage. Prior experience working in a call center environment. Demonstrated skills and abilities to be purposeful and solve complex issues. Experience with CRM - Customer Relationship Management System preferred. Possess excellent written communication skills for customer correspondence; able to speak broadly and question customers' needs. Ability to identify process efficiencies and manage daily activities in a thorough and accurate fashion. College degree preferred, or equivalent years of industry experience with a high school diploma. Our client is a leading financial services Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Title: Junior Analyst Terms of Employment • W2 Contract, 12 Months (Possible extension based on performance) • Initially 100% onsite at for the first 3-6 weeks • Work Schedule: 40 hrs/wk (M-F 8am-5pm) Overview As a Business Analyst, you will support Exelon CC&B migration project and customer support. The team size is around 10-15 members. Responsibilities: • Assisting in gathering and documenting business requirements from stakeholders. • Analyzing and documenting current business processes and workflows. • Assisting in the development of functional and technical specifications. • Participating in meetings and workshops to gather requirements and provide updates on project progress. • Assisting in the identification and documentation of project risks and issues. • Supporting the development and testing of new systems or enhancements. • Assisting in the preparation of training materials and user documentation. • Providing support to users during system implementation and post-implementation Required Skills & Experience • Bachelor's Degree (2-3 years experience if no degree) • 2-3 years experience in Utility Customer Service. • Experience with customer calls, answering and resolving inquiries. • Microsoft office experience • Experience in Reconciliations/resolutions and data billing • Experience in Writing Reports and Regulatory Compliance and Customer Service (outbound) experience. • Experience handling inquiries from the general public in responding to irate customers, and resolving difficult, challenging and/or sensitive issues with diplomacy, empathy, good judgment, patience, and professionalism • Capacity to manage multiple accounts under pressure in a time sensitive fast paced environment. Individually must be organized and detail oriented. • Demonstrated ability to effectively understand customer issues, offer solutions to problems, and communicate with the general public, supervision, and employees via the telephone • Possesses the requisite mathematical and analytical skills required to compute and interpret customer data billing inquiries (e.g., addition, subtraction, multiplication, division, percentages, averages and rates) • Possess effective communication, reconciliation, customer disputes and customer resolutions. • Be detail-oriented and able to work effectively in a team environment

Customer Service Representative Needed - Immediate Hire Are you a people person who loves interacting with customers and providing top-notch service? Do you thrive in a customer-facing role where your communication skills can shine? If so, we want you to be part of our team as a Customer Service Representative! Key Responsibilities: Greet and assist customers, ensuring they have a positive experience. Handle customer inquiries and resolve any issues with professionalism and care. Provide detailed information about products and services. Maintain a positive and friendly attitude while addressing customer needs. Collaborate with team members to improve overall customer satisfaction. Keep accurate records of customer interactions and transactions. Follow up with customers to ensure their needs are met and they are satisfied with our service. Qualifications: Strong communication and interpersonal skills. A passion for customer service and a desire to help people. Ability to remain calm and handle challenging situations with a positive attitude. Excellent problem-solving skills and attention to detail. Experience in customer service, retail, or a related field is a plus. Ability to work in a fast-paced environment and adapt to changing priorities. Why Join Us? Engaging Work Environment: Work in a dynamic and supportive atmosphere where your contributions make a real impact. Career Development: Opportunities for growth and advancement within the company. Comprehensive Training: Ongoing training and development to help you succeed in your role. Competitive Compensation: Attractive bonus structure with uncapped performance-based incentives. Inclusive Culture: Be part of a team that values diversity and inclusion. How to Apply: If you're ready to take on a customer-facing role where you can make a difference, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you're a great fit for this position. We encourage recent graduates and aspiring communication professionals to apply! Join PHL Acquisitions and become a key part of our mission to deliver exceptional customer service!

Foodhub currently has 30,000 clients globally. Our clients range from restaurant, takeaway, stadia and venue clients in the UK, Ireland, USA, Canada, Nigeria, Grenada, Australia, and New Zealand. Today, Foodhub powers the technology behind many different restaurants, online order, delivery and POS businesses, giving them a multi-solution tech stack to drive their business forward and open new revenue streams. About The Solutions: From the moment a consumer is thinking of placing an order, to the time the order arrives at their door and a review is posted to social media, Foodhub has solutions to drive the consumer experience, whilst adding extra value via our ecosystem partners. The Foodhub Tech Stack is extensive: from Web and Mobile Ordering to 3rd Party Order Aggregation, Dispatch and Self-Delivery, complete Hardware/Software POS systems, extensive array of POS integrations, On-Premise Kiosks, QR Code Ordering and Payment, Table-side Mobile Order/Receipt Printers, plus an extensive product and development team to support all of this. Our solutions are offered on a modular white label basis to our partners, allowing them to use the solutions needed to make their business a success Purpose The purpose of this role is to oversee, lead, and enhance all business operations in the USA. To ensure we meet our clients' expectations, based not just on a smooth, timely, go live process, but also to drive the success of individual businesses through discovery of how we can be of best value to them, and the continuation of dedicated support. This in turn drives orders and positive business growth for Foodhub in the USA. Duties The duties of the role include but are not limited to: Significantly influence the ongoing development and implementation of the on-boarding and early life strategy for the USA region. Lead on-boarding and dispatch activities, communicate key service priorities, and proactively manage the design and execution of processes and procedures to ensure best practice. Innovate, problem solve, and remediate issues and queries as they arrive in relation to successful on-boarding, customer service, warehouse, and overall staffing, providing ongoing support as necessary. Drive outcomes, prioritisation of tasks, and encourage the agility and flexibility of the on-boarding, support, and dispatch departments to adapt to change. Recruitment, on-boarding, and training of all new employees within the on-boarding, local support, and dispatch department. Manage the on-boarding, local customer service, and dispatch departments through planning, monitoring, coaching, counselling, disciplining, and appraisal of job performance for division employees. Provide, grow, and enhance multifaceted support avenues and networks for clients in the USA region. Oversee the management of high value and high transacting clients to enhance further and innovate with new products and technologies Identify opportunities to grow the brand through understanding the requirements of clients and providing tailored technology solutions Implement strategies, processes, and business practices to grow the online orders within the USA region Create and sustain a positive team environment within the onboarding, customer service, and dispatch departments, displaying high levels of motivation and team spirit. Responsible for warehouse inventory levels, importation of goods including customs clearance, warehouse security, maintenance, and expansion Delegation of roles and responsibilities to ensure resources are adequately used and all areas of the operation run smoothly Responsibilities: Lead onshore support and warehouse operations in the USA Work unsupervised individually and/or within a team in delivering the business objectives Demonstrate and apply: ➤ Good communication and interpersonal skills in customer liaison and teamwork; and ➤ High level of customer service skills. Demonstrate and apply knowledge of: ➤ Confidentiality; and ➤ Documentation and information management. Accountability for the quality of outcomes and customer contact. Responsibility for the outcomes of contact and resolving complex situations. Ensuring dispatch and warehouse staff are providing a clean and safe work environment. Measures of Success: New clients on-boarded and live to meet a 14 Day SLA Improved Account Manager success through systems, coaching, monitoring, and discipline. Improved Account Manager customer service levels resulting in less complaints and more satisfied clients. Increased rates of new accounts moving live overall in the USA market. Improved GPIN acquisition rates, link prioritisation and ongoing access available. Increased product and feature utilisation displaying better client exposure. Orders - Increased order numbers across our region display an increase in account success. Cancellations - Decreased churn rates due to more customers happy with support and orders. Retention of high value clients Strong technical understanding of POS systems, hardware installations, and cloud-based platforms. Benefits A competitive salary 33 days annual leave (inclusive of Bank Holidays) Holiday exchange - Buy up to 5 days holiday each year 401k contributions Health contributions

About the Role Responsible for the timely review of brokerage files, related documents and verifying the data elements necessary for transmission of entry to U.S. Customs. The position is also responsible for timely and accurate review of, partner government agency requirements, details related to transaction terms of sale and compliance of commercial documents and control of client account billing. Communication with internal and external partners and clients is necessary to achieve timely release, and facilitation of the entry process. Responsibilities Facilitate the transmission and clearance or transfer of cargo, confirming all necessary data and documents are available for entry. Research, resolve and communicate operational or entry problems utilizing system notes and directly working with other specialty teams, client or vendors. Review each product on commercial in accordance with U.S. Customs Border Protection and Partner Agencies in preparation for entry release. Using client profiles determine necessary entry data or supporting resources to establish information related to entry such as classification, valuation, etc. Audit document information against transportation data to assure accuracy. Review entry details and verify for compliance data related to calculation of duties, duty policy, Partner Government Agencies, trade agreements, prior notice or any specific requests by Customs for the proper filing for release. Monitor the release and follow up on all ABI/AMS messages including rejects, holds and exam messages, working with government personnel to ensure timely release of cargo. Communicate release information internally and externally and coordinate dispatching as required. Identify all billable services and complete/update billing documentation and or systems. Manage client profiles, update and maintain client information. Manage internal and external reports, as required. Other duties as assigned by management. Required Skills Advanced computer skills with working knowledge of MS Office Suite Advanced knowledge of the harmonized tariff schedule required. Advanced classification skills and associated regulatory knowledge required. Advanced knowledge of customs and partner government agency regulations. Advanced knowledge of accounting functions and relative information retrieval. Advanced interpersonal, analytical, problem-solving, communication and organizational skills required Advanced customer service skills (internal and external) DB Schenker provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

CBH is a dynamic organization dedicated to providing access to high-quality, accountable care to improve the health and mental wellness of our members. As part of our growth, we are seeking a detail-oriented Provider Relations Representative to join our team. CBH offers a robust compensation and benefits package, including: Family Planning, Fertility, Adoption Benefits 403B Retirement Plan PTO Days/Sick Days Wellness Program Employee Assistance Program Health, Dental, Vision Insurance Medical, Prescription Drug Insurance Tuition Reimbursement Commuter Benefits Flexible Spending Position Overview: The Provider Relations Representative acts as the CBH primary point person to CBH's provider network for education, support and resolution of Provider inquiries. The Provider Relations Representative primarily fosters Community Behavioral Health's ability to support, develop and maintain a collaborative and positive relationship with the Provider Network, through excellent customer service, in order to ensure that each Provider has continued success within the CBH Provider Network. Essential Functions: Responsible for cross-collaborating with multiple departments within CBH and as the most current source of knowledge for all assigned contracted Providers and Practitioners. Responsible for maintaining a repository of information for each of their assigned providers and practitioners. Oversee and maintain an assigned caseload of in-network Providers and Practitioners. The Representative will serve as a primary source of support and resource for their caseload, along with providing direction and assistance in resolving any emerging concerns as the Provider's navigate the Department of Behavioral Health and Intellectual dis Ability Services (DBHIDS). Ensures that all 4 components of DBHIDs (CBH as well as OMH, OAS (CODAAP), and IDS (MRS)) are able to retrieve information upon request regarding the provider/practitioner's levels of care offered, locations, contact information, provider leadership, billing history, claims issues, and contract status (as needed). Delivers additional information internally as requested, by the Provider. Ensures Provider Network remains aware of all DBHIDs initiatives across all 4 components that are Provider related. Conduct site visits for all assigned CBH Providers regularly, unless the Provider Relations Representative participates in alternative regularly pre-scheduled CBH meetings at the Provider Site. Obtain Provider Capacity updates quarterly. More frequent updates, upon request. Provide coverage for Provider Hotline during normal business hours, as assigned. Participates in a multitude of meetings on behalf of their providers, to include but not limited to: Network Improvement and Accountability Collaborative (NIAC) prep meetings, compliance meetings, clinical provider meetings, provider teaming's, claims and billing meetings, and executive level Provider Relations meetings with the CBH Chief Executive Officer (CEO). The Provider Relations Representative is responsible for gathering agenda items, taking meeting minutes and ensuring follow up occurs for the executive-level Provider meetings. Maintain provider agency licensing, insurance and rate information. Generate Schedule A (contract) change letters. Position Requirements: Education: Bachelor's degree, preferably in a behavioral health/healthcare administration and/or business administration related field License/Certification: N/A Relevant Work Experience: Minimum of 3 years of equivalent experience, preferably in the mental health field, with knowledge of managed care and Medicaid/Medicare programs Skills: Proficiency in Microsoft Office Strong analytic and problem solving abilities Excellent verbal and written communication skills; ability to communicate with all levels of individuals Excellent customer service and networking skills Ability to organize and prioritize tasks Ability to work as part of a team Philadelphia Residency Requirement: The successful candidate must be a current Philadelphia resident or become a resident within six months of hire. U.S. Authorization Requirement: CBH does not provide sponsorship for applicants requiring future work authorization. All candidates must be legally authorized to work in the United States without requiring sponsorship now or in the future. Equal Employment Opportunity: We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law. Requesting An Accommodation: CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired. If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at ************************* Compensation details: 54000-60000 Yearly Salary PId01a7929fa83-26***********6

Vanguard in partnership with Randstad are currently seeking Client Relationship Associates supporting their financial support teams. Vanguard is one of the world's largest investment companies, known for its client-first focus, high ethical standards, and collaborative, team-oriented culture. What you'll be doing: Working as a Client Relationship Associate, you will be taking inbound calls, answering and assisting investors with questions, monetary transactions, financial products and services all via phone. You'll be much more than a customer service professional. You'll be a technical subject matter expert (paid training provided). You will be using virtual technology to develop relationships with clients and understand their unique investment to position the appropriate solutions or actions. This job is for you if you: Have strong communication and relationship management skills. Strong desire or aptitude to learn new software technologies (which will be trained on) Like to work hard in a professional environment that stresses respect and teamwork. Excel in explaining complex information in ways that are easy to understand. Want to be part of a small team that's motivated by helping others and serving the best interests of Vanguard's investors. Demonstrate self-motivation and an overall drive to succeed. Are flexible and thrive in fast-paced work environments. Ability to learn and adapt to changing situations easily. Willingness to develop knowledge of the finance industry. Core Responsibilities Serves as the initial point of contact for clients. Responds to requests for investment, fund, and account information. Resolves general account issues. Follows standardized processes to complete monetary and administrative transactions. Documents and reports client feedback for process improvement efforts. Uses consultative approach to position products and services to clients. Develops basic knowledge of Vanguard funds, products, and services, and of the overall Financial Services industry. Participates in special projects and performs other duties as assigned.

CLIENT SUCCESS COORDINATOR About our firm: 1SEO Digital Agency is a private-equity backed digital marketing company located 30 minutes north of Philadelphia. Our “mission” is to enable high quality local service providers to make effective connections with qualified customers located within 25 miles of their office. We are converting a legacy digital marketing agency into a B2B technology company that sells “marketing as a service” to local service providers. Our entire team works from our office in Bristol, PA, but our clients have physical offices in one or more cities across the US or Canada and fall in one of three categories: home services, health & wellness, or professional services. About the Role: As a Client Success Coordinator you will serve as the primary point of contact for all client communications and maintain a proactive and responsive relationship. In this role you will have a comprehensive understanding of all digital marketing services offered here at 1SEO. It is your responsibility to escalate issues and provide solutions in a timely manner. The ideal candidate will manage client success and build and cultivate client relationships. You will act as a strategic partner to our client and are a key component to our agency's success. Responsibilities: Conduct scheduled calls or meetings with clients to update them on campaign progress, answer any questions, and gather feedback. Promptly respond to client emails, messages, and requests. Monitor ongoing projects for your assigned clients, meeting deadlines and flag issues to relevant teams promptly. Stay updated on all digital marketing services and products offered by the agency. Address and resolve any client concerns or issues that arise, escalating complex issues to senior staff when necessary. Compile and deliver detailed reports to clients on the performance of their campaigns, including insights and recommendations for improvement. Participate in team meetings, gather client feedback on services provided, analyze patterns or issues, and engage in training sessions to enhance your knowledge. Assess your portfolio of clients to evaluate the success of campaigns, client satisfaction levels, and areas for personal improvement. Work with your manager to have strategies adjusted to better meet client goals. Conduct a comprehensive review of each client's business performance to ensure alignment and identify new opportunities. Set personal professional development goals related to improving customer service skills, digital marketing knowledge, and understanding of industry trends. Send clients personalized updates, share relevant industry news, or suggest new services that align with their goals. Core Values of Ideal Candidates: Conceptual Alchemist: you are skilled at transforming basic or abstract ideas into something valuable, innovative, or significantly impactful. Empowered Humility: you're self-confident and strong, yet grounded, self-aware, and open to learning from other people. Audacious Ambition: you are self-motivated and tenacious, consistently push boundaries with a competitive spirit. Gets It Done: you deliver results with resourceful efficiency, ensuring that every task is not only completed but executed with the highest standard of excellence. Sees the Big Picture: you embrace flexibility and enthusiasm in our pursuit of broader goals, ensuring that every decision and action aligns with the larger vision. Pursuit of Excellence: you have a fanatical attention to detail and a systematic approach that ensures unparalleled quality in everything you do. Required Skills and Experience: 2+ years of client based customer service experience is required. Project Management skills are extremely beneficial. MUST HAVE excellent presentation skills, both oral and written. Digital Marketing experience is a plus. Strong understanding of computers and technology. Multi-tasker who is unbelievably organized. Strong analytical capability with experience in forecasting and website analytics. Must have some experience in aspects of strategic marketing and tactical executions. Must have a willingness to learn and expand knowledge in regards to SEO, SEM, PPC and SMO. Must have the ability to work independently and manage multiple projects and deadlines simultaneously with a sense of urgency. Must have the ability to quickly adjust priorities to respond to pressing demands. What You Can Expect From 1SEO Digital Agency You have the opportunity to work alongside talented and hard-working colleagues who are ambitious and focused on team performance, client satisfaction, and career development, while balancing your life and achieving personal goals. Our employees seek to offer valuable innovation that impacts our business. They are strong and self confident yet grounded. We look to hire those that have a “get it done” attitude and a relentless drive for excellence. Our team commits to understanding the needs of our clients and our company. Access to the gym in our building with NO membership fee. Work out before or after work, or during your lunch break. The office is open from 8 am to 6 pm Monday-Friday. We offer a flexible work schedule for BOTH early and late risers. After 90 days of Full-time employment, we offer our full-time employees: 50% funded healthcare benefits (Medical, Dental & Vision base plan) for the employee. Dependents can be added to the plan AND we offer Supplemental healthcare insurance at a reduced cost. Earn up to 3 weeks of PTO with an additional week given at year 3 AND another week at year 5. You can join the 401K after your 1st year of employment, with up to a 4% match. Generous incentive program for each anniversary you celebrate.

UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase existing account sales in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services. A Career with UniFirst Offers: Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: We're a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to! Technology: UniFirst's many cutting edge sales tools and innovative programs are designed with one purpose in mind - to help you succeed. Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. Responsibilities of the Customer Development Representative: Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions Work with the Customer Service team to develop strategies to further develop our market share Conduct presentation meetings with potential clients as needed Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale UniFirst offers the Benefits you need to excel as a Customer Development Representative: Competitive base salary Incentives based on monthly sales Uncapped monthly commissions Protected territory Industry-leading sales training Vehicle Mileage and cell phone reimbursement Cutting edge sales tools, including a data management device with CRM software Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more Qualifications Qualifications High school diploma Required; Bachelor's or associate's degree preferred Proficiency with Mobile Technology, Microsoft Office Suite, and CRM Outside business-to-business sales or route sales experience preferred Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards Company Overview: UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Customer Care Manager Horsham, PA A Fortune 500 company and one of America's top residential builders is looking for a customer care professional for their team. If you are a Customer Care Manager, Warranty Associate or Customer Service professional this may be a great next step for you! Highlights: Top 3 national builder closing over 530 homes in the market this year and offering continued stability. Quarterly bonuses, strong base salary and $500/month auto allowance. Great team culture and internal promotion opportunities. Responsibilities: Primary responsibility for responding to service requests in the field and managing those requests according to standard processes. What you will do: Conduct homeowner assessments on an as needed basis. Determine if corrective work order is needed. Lead root-cause analysis. Schedule, organize, and execute service work through vendors collaboratively with Customer Care coordinator. Manage trades to completion of service requests to customers' satisfaction. Establish and maintain positive customer relationships. Responsible for quality inspections of the home prior to delivery to the customer. Determine trade accountability for back charges and P.Os. Authorize payment for work performed up to approval limits. Follow applicable legal protocol and process necessary workflow. Responsible for customer satisfaction metrics related to customers service. What you will need: Minimum High School Diploma or equivalent. Valid Driver's License because driving is an essential function of this position. Minimum of 1-3 years customer service and warranty experience or equivalent. Strong customer orientation and ability to adapt/respond to different personality types. Strong emphasis on quality of service and follow-up. Basic construction skills and knowledge preferred. Excellent communication and listening skills. Ability to manage warranty/customer service processes. Basic computer skills. Conflict resolution skills. Cost management.

Job Description Title: Inside Sales / Customer Service Hopefully, this will be your last job as is the case with many Fessenden Hall employees. Fessenden Hall has been in business since 1890 making it a well-established company promising long term employment. Joining the Fessenden Hall family comes with perks to support you in your personal and professional journey. Experience what being a part of the Fessenden Hall family feels like. Be encouraged and cheered on by your managers and coworkers to live a great life and be supported while you work with us. Many Fessenden Hall employees have been with the company from 20-40 years. Fessenden Hall provides excellent health insurance at a very low cost to their employees, 401k and both short- and long-term disability. Salary: Hourly compensation is commensurate with experience. Benefits: Company provided medical, dental, life insurance, short term disability, long term disability, accidental death and dismemberment and 401(k). Reports to: Inside Sales Manager Function: Engage our customers through incoming telephone calls, email and walk-in inquiries to facilitate product purchases and favorable brand opinions. Utilize computer data base information, Supplier contacts, Operations personnel, Dept. Managers to collect and communicate accurate information back to customers. Assist with Customer -the-counter sales including handling payments and credit card transactions. Facilitate and follow-up on quotations for non-stock items (special orders). Solicits orders via telephone from existing customers. Provides administrative support for assigned Field Sales Representatives. Responsibilities: Manage high volume of incoming calls and emails with the intention of providing prompt, courteous, and efficient handling of customer orders and inquiries. The goal is to provide superior service to our customers. Identify, assess and fulfill customers' needs by building sustainable relationships of trust through open and interactive communication with customer base. Provide assistance to customers and potential customers who come to the sales counter for information. Provides support to assigned Field Sales Representative for such things as sample requests, expediting orders and other requests. Meet or exceed personal/customer service team sales targets and call handling quotas. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure customer satisfaction. Maintain records of significant customer interactions. Follow communication procedures, guidelines and policies. Go the extra mile to engage customers and ensure superior customer service. Performs additional duties as assigned, such as, operation of the cash register, credit card machine and pulling orders. Participates in company-sponsored educational programs and sales meetings as required. Overtime work may be required from time to time for physical inventory, company meetings or other similar corporate activities. Requirements: On site position. High School Diploma or better. Experience in countertop, cabinetry or related business is an advantage. Excellent inter-personal and Customer Service Skills. Basic keyboarding skills. Basic mathematic skills. Familiarity with Microsoft Office programs and ability to learn our Agility software. Ability to multi-task and manage stressful situations calmly and appropriately. Must pass background check and drug test.

Wow! You just found your dream job! Join Team MAR for great pay, company funded profit sharing PLUS 401k, vacation time, semi-annual bonuses and an awesome team of physicians and staff to work with! This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires. MUST BE ABLE TO BE AVAILABLE BETWEEN 8:00AM - 5:00PM MONDAY to FRIDAY Job Description Patient Care Liaisons work in a call center environment, handling incoming calls daily in a pleasant and calm manner to answer patient inquiries, schedule, change and cancel appointments, answer general questions and handle patient complaints. Essential Functions * Regular and predictable on-site attendance required. * Travel to other locations as needed. * Work overtime as needed. * Handling inbound calls from internal inbound and external outbound customers. * Take patient inquires and forward to appropriate office for a call back. * Obtaining patient information and entering data into scheduling system * Using patient reactivation system to call and schedule former patients. * Evaluate patient problem to determine whether a call back or scheduling would be appropriate. * Know list of general insurances that MAR participate with, identify where to look, who to contact re: infrequently used insurances * Give out correct insurance provider numbers by state and look up referrals in Navinet system and document appointment. * Respond to patient complaints appropriately, or refer to supervisor as needed. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * This is largely a sedentary role; however, some filing may be required. This would require the ability to lift files, bend and reach open filing cabinets and bend or stand on a stool as necessary. * While performing the duties of this job, the employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email. * Listening to verbal communication using a headset and processing the information while entering the data into a computer system, processing auditory information and responding verbally back in an appropriate manner. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. * Using hands to operate equipment such as a computer mouse, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. * Following through on plans or instructions. * Using words to communicate ideas, reading with comprehension and estimate distance and time for things such as travel or wait times.

American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center as a Full-Time Member Advisor II. This position provides information concerning the credit union and its services to the membership via phone and other forms of correspondence. Starting compensation from $20.50 - $22.50 per hour based on experience and education with potential for incentives! There is also a $2.00 increase per hour for all time after 5:00PM in the Contact Center along with time worked on Saturdays! Responsibilities Include: * Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union in a pleasant, efficient manner via telephone, electronic communications and\/ or mail. * Ability to analyze and identify member's questions\/problems and refer\/cross-sell a product or service through the use of the ACS system in order to meet the expectations\/ financial needs of the member. * Perform various transactions on accounts and research member inquiries including follow up to ensure member satisfaction. * Provide education to new Member Advisors I to answer incoming calls, to use all necessary programs to assist the membership, advanced knowledge of Credit Union Products and Services. * Act as a resource for the Member Advisors for questions and program support. * Provides supervision in the absence of the Member Advisor Supervisor and\/or Manager. Inform Supervisor\/Manager of the coaching and assistance that was provided to the MA I upon their return. * Provide feedback to Member Advisor Supervisor for coaching purposes. * Answer escalated calls from Member Advisor I satisfy the member needs by offering alternative solutions, contact the appropriate department for assistance and follow up with the member in the agreed upon time frame. Requirements Include: * Must have 1-3 years of prior Contact Center experience or relevant phone\/sales experience. * Must be flexible and available to work Contact Center hours of operation: * Monday- Friday - 7:00 a.m. to 7:00 p.m. & Saturday 9:00 a.m. to 3:00 p.m. * Hours are subject to change at any time at the discretion of management based on the needs of the Credit Union. * We offer a competitive salary, an outstanding benefits package, including a 401(k) with a generous company match and a friendly, progressive & environmentally friendly work environment. To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug\/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation. ","

Fred Beans Automotive of Doylestown is Hiring Immediately for a Call Center Representative! Why Fred Beans? At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for six years running. As a family-owned business with over 50 years of success, we're committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today! Responsibilities: * Work closely with dealership parameters to communicate customer expectations and ensure a great customer experience * Present in a professional and well-spoken manner at all times * Generate service appointments with customers by selling the value of our store and brand, our high level of service and track record of integrity and customer care * Log all activities, notes as required * Meet and exceed department goals each month and quarter * Stay informed about specials, changes, recalls, and other call drivers * Refer customers with additional questions to the service advisor and other individual * Attend department huddles and training as required What We Offer: * Updated facilities: including tablets, electronic repair orders and multi point inspections, * texting software and much more! * Company-Funded Training: We believe in developing our people. Last year, we invested over $600,000 in training and leadership programs to help our team members excel. * Competitive Pay: Unlimited earning potential with an hourly rate of 16 an hour plus bonus pay-the more you connect with customers, the more you earn! * Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to group your career. * Performance Incentives: The more you help our customers and team succeed, the more rewards you earn! * Work-Life Balance: Enjoy convenient hours Monday through Saturday-NO Sundays * Comprehensive Benefits: * Health, dental, and vision insurance to ensure you and your family are covered. * Life and disability insurance for peace of mind. * Bereavement leave for support during challenging times. * Even pet insurance-because furry family members matter too! * 401(k) with Company Match: Plan for your future with a company that invests in you. * Paid Time Off: * Paid parental leave for life's biggest milestones. * Generous vacation and personal time for rest and recharging. * Volunteer Time Off to give back to the community. * Company-Paid Holidays so you can spend time with loved ones. * Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial. * Employee Referral Bonuses: Earn rewards for helping bring talented people to our team. * Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity. * Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health. * Perks and Discounts: * Discounts on vehicle purchases, parts, and services. * Membership to our AutoRewards program, saving you money at over 150 vendors. Qualifications: * Strong written and verbal communication skills * interest and ability to make and take a high volume of calls * Ability to quickly learn new software * Time Management and multitasking skills with the ability to manage a high workload * Team Player attitude

UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase existing account sales in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services. A Career with UniFirst Offers: Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: We're a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to! Technology: UniFirst's many cutting edge sales tools and innovative programs are designed with one purpose in mind - to help you succeed. Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. Responsibilities of the Customer Development Representative: Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions Work with the Customer Service team to develop strategies to further develop our market share Conduct presentation meetings with potential clients as needed Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale UniFirst offers the Benefits you need to excel as a Customer Development Representative: Competitive base salary Incentives based on monthly sales Uncapped monthly commissions Protected territory Industry-leading sales training Vehicle Mileage and cell phone reimbursement Cutting edge sales tools, including a data management device with CRM software Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more Qualifications Qualifications High school diploma Required; Bachelor's or associate's degree preferred Proficiency with Mobile Technology, Microsoft Office Suite, and CRM Outside business-to-business sales or route sales experience preferred Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards Company Overview: UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center as a Full-Time Member Advisor II. This position provides information concerning the credit union and its services to the membership via phone and other forms of correspondence. Starting compensation from $20.50 - $22.50 per hour based on experience and education with potential for incentives! There is also a $2.00 increase per hour for all time after 5:00PM in the Contact Center along with time worked on Saturdays! Responsibilities Include: Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union in a pleasant, efficient manner via telephone, electronic communications and/ or mail. Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service through the use of the ACS system in order to meet the expectations/ financial needs of the member. Perform various transactions on accounts and research member inquiries including follow up to ensure member satisfaction. Provide education to new Member Advisors I to answer incoming calls, to use all necessary programs to assist the membership, advanced knowledge of Credit Union Products and Services. Act as a resource for the Member Advisors for questions and program support. Provides supervision in the absence of the Member Advisor Supervisor and/or Manager. Inform Supervisor/Manager of the coaching and assistance that was provided to the MA I upon their return. Provide feedback to Member Advisor Supervisor for coaching purposes. Answer escalated calls from Member Advisor I satisfy the member needs by offering alternative solutions, contact the appropriate department for assistance and follow up with the member in the agreed upon time frame. Requirements Include: Must have 1-3 years of prior Contact Center experience or relevant phone/sales experience. Must be flexible and available to work Contact Center hours of operation: Monday- Friday - 7:00 a.m. to 7:00 p.m. & Saturday 9:00 a.m. to 3:00 p.m. Hours are subject to change at any time at the discretion of management based on the needs of the Credit Union. We offer a competitive salary, an outstanding benefits package, including a 401(k) with a generous company match and a friendly, progressive & environmentally friendly work environment. To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.

Fred Beans Automotive of Doylestown is Hiring Immediately for a Call Center Representative! Join Fred Beans Automotive Group, voted Best Places to Work 6 years running! The Call Center Representative will process incoming and outgoing scripted calls to customers, follow up on recalls, dealer maintenance and dealership specials to provide an exceptional customer experience. Responsibilities: * Work closely with dealership parameters to communicate customer expectations and ensure a great customer experience * Present in a professional and well-spoken manner at all times * Generate service appointments with customers by selling the value of our store and brand, our high level of service and track record of integrity and customer care * Log all activities, notes as required * Meet and exceed department goals each month and quarter * Stay informed about specials, changes, recalls, and other call drivers * Refer customers with additional questions to the service advisor and other individual * Attend department huddles and training as required Qualifications: * Strong written and verbal communication skills * interest and ability to make and take a high volume of calls * Ability to quickly learn new software * Time Management and multitasking skills with the ability to manage a high workload * Team Player attitude What We Offer * Updated facilities: including tablets, electronic repair orders and multi point inspections, * texting software and much more! * Company funded training and leadership programs to help you further your career. (Our company spent over $600,000 training our staff lastyear) * Company funded health benefits * Life, Disability, and Cancer Insurance * Pet Insurance * Company-matched 401(k) * Paid Time Off * Paid Parental Leave * Volunteer Time Off * Convenient and reasonable work hours Monday through Saturday, NO Sundays * Employee and Community discounts at over 150 vendors * Healthy Living Program * Be Receptive to training and coaching * Adhere to company policies * Establish and Maintain productive working relationships * At least 18 years of age * Fred Beans Automotive is an equal opportunity and veteran friendly employer.*