Customer Care Representative Jobs in Upper Darby, PA

Signature is a leading marketing promotions agency specializing in telecommunications. We deliver precisely targeted solutions that drive business growth and gain new customers. Our dynamic approach and sector expertise enable us to create effective campaigns tailored to each brand's unique goals. Signature works with many thriving brands, including Verizon FIOS and Wireless, offering a genuine partnership model that ensures success. Role Description This is a full-time on-site role located in Moorestown, NJ for a Customer Service Sales Specialist. The Customer Service Sales Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and handling inquiries via phone with excellent phone etiquette. Day-to-day tasks include addressing customer needs, managing customer experience, and resolving issues in a timely manner to maintain high customer satisfaction rates. Qualifications Skills in Customer Support, Customer Service, and Customer Experience Ability to ensure Customer Satisfaction and manage Phone Etiquette Strong communication and interpersonal skills Problem-solving abilities and a customer-focused attitude Experience in sales or a related field is a plus High school diploma or equivalent required; Bachelor's degree preferred

Open due to internal growth First, sales coordinator is responsible of the processing of all orders with accuracy and timeliness. Second, sales coordinator is in charge of recording all orders that are taken by salesmen and making sure that all orders get to the office without any issue. Third, sales coordinator is in charge of communicating with both office and warehouse on behalf of salesmen. Fourth, Sales coordinator is responsible for providing requested documents by salesmen/women such as an invoice, a statement, or other documents. CORE FUNCTIONS : Order process Order adjustment Daily report Monthly KPI report OTC sales meeting report Companywide meeting report Sales manual update Send announcements to salesmen (25 total) Prepare annual conference book Create statements Create invoices Send out sample items to salesmen OTHER DUTIES : Duties, responsibilities, and activities may change or be assigned at any time with or without notice COMPETENCY : Well-organized Responsible with an aptitude in problem-solving Patience Excellent verbal and written communication skills Multi-task. POSITION TYPE : Full-Time / Onsite EXPECTED HOURS : 40 hours per week TRAVEL : Not applicable REQUIRED EDUCATION AND EXPERIENCE : High School Diploma MS Office SAP Sales Portal Proficiency in English must be able to read, speak in Korean. PREFERRED EDUCATION AND EXPERIENCE : Associate degree or higher Fluent in Korean ADDITIONAL ELIGIBILITY QUALIFICATIONS : Must have status to legally work in the U.S.

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

URI is looking for full time Customer Service Representative to help support our continued growth and expansion. We offer competitive salary, full benefits, matching 401(k), profit sharing and continuing education reimbursement. Key Responsibilities: Provide exceptional customer service to our external and internal customers via inbound /outbound telephone, email, and online inquiries (live chat). Other responsibilities: · Process e-commerce orders (orders placed on our website) · Coordinate with our branches and distribution network. · Research, respond and resolve customer inquiries. · Direct customer inquiries to the proper department / branch. · Help customers find a local store. · Perform other duties as assigned. Qualifications: · Basic computer skills, including Microsoft Office Suite. · Must be punctual and dependable. · Excellent oral and written communication skills. · Professional speaking voice and good dictation. · Excellent customer service skills required. · Attention to accuracy and detail. · Fast paced environment - must be flexible and able to multi-task (most important). · Hours are from 8:00 to 5:00

Title: Junior Analyst Terms of Employment • W2 Contract, 12 Months (Possible extension based on performance) • Initially 100% onsite at for the first 3-6 weeks • Work Schedule: 40 hrs/wk (M-F 8am-5pm) Overview As a Business Analyst, you will support Exelon CC&B migration project and customer support. The team size is around 10-15 members. Responsibilities: • Assisting in gathering and documenting business requirements from stakeholders. • Analyzing and documenting current business processes and workflows. • Assisting in the development of functional and technical specifications. • Participating in meetings and workshops to gather requirements and provide updates on project progress. • Assisting in the identification and documentation of project risks and issues. • Supporting the development and testing of new systems or enhancements. • Assisting in the preparation of training materials and user documentation. • Providing support to users during system implementation and post-implementation Required Skills & Experience • Bachelor's Degree (2-3 years experience if no degree) • 2-3 years experience in Utility Customer Service. • Experience with customer calls, answering and resolving inquiries. • Microsoft office experience • Experience in Reconciliations/resolutions and data billing • Experience in Writing Reports and Regulatory Compliance and Customer Service (outbound) experience. • Experience handling inquiries from the general public in responding to irate customers, and resolving difficult, challenging and/or sensitive issues with diplomacy, empathy, good judgment, patience, and professionalism • Capacity to manage multiple accounts under pressure in a time sensitive fast paced environment. Individually must be organized and detail oriented. • Demonstrated ability to effectively understand customer issues, offer solutions to problems, and communicate with the general public, supervision, and employees via the telephone • Possesses the requisite mathematical and analytical skills required to compute and interpret customer data billing inquiries (e.g., addition, subtraction, multiplication, division, percentages, averages and rates) • Possess effective communication, reconciliation, customer disputes and customer resolutions. • Be detail-oriented and able to work effectively in a team environment

Customer Service Representative Needed - Immediate Hire Are you a people person who loves interacting with customers and providing top-notch service? Do you thrive in a customer-facing role where your communication skills can shine? If so, we want you to be part of our team as a Customer Service Representative! Key Responsibilities: Greet and assist customers, ensuring they have a positive experience. Handle customer inquiries and resolve any issues with professionalism and care. Provide detailed information about products and services. Maintain a positive and friendly attitude while addressing customer needs. Collaborate with team members to improve overall customer satisfaction. Keep accurate records of customer interactions and transactions. Follow up with customers to ensure their needs are met and they are satisfied with our service. Qualifications: Strong communication and interpersonal skills. A passion for customer service and a desire to help people. Ability to remain calm and handle challenging situations with a positive attitude. Excellent problem-solving skills and attention to detail. Experience in customer service, retail, or a related field is a plus. Ability to work in a fast-paced environment and adapt to changing priorities. Why Join Us? Engaging Work Environment: Work in a dynamic and supportive atmosphere where your contributions make a real impact. Career Development: Opportunities for growth and advancement within the company. Comprehensive Training: Ongoing training and development to help you succeed in your role. Competitive Compensation: Attractive bonus structure with uncapped performance-based incentives. Inclusive Culture: Be part of a team that values diversity and inclusion. How to Apply: If you're ready to take on a customer-facing role where you can make a difference, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you're a great fit for this position. We encourage recent graduates and aspiring communication professionals to apply! Join PHL Acquisitions and become a key part of our mission to deliver exceptional customer service!

Immediate need for a talented Customer Service Representative . This is a 05+months contract opportunity with long-term potential and is located in Wilmington,DE(Remote- CST/MST). Please review the below and contact me ASAP if you are interested. Job ID:25-70776 Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Receive and respond to routine member and/or provider inquiries, requests and/or concerns in an accurate and timely manner. Mitigate and prevent complaints from being escalated to resolve in initial contact. Serve as the front-line resolution advocate on various members and/or provider inquiries, requests, or concerns. Resolve basic problems by communicating the requested information regarding the assessment of the member or provider needs, understanding the cause, and determining if problems need to be routed to other departments for further resolution. Maintain performance and quality standards based on established contact center metrics. Provide customer service in a high pace contact center environment over the phone, via live chats and emails. Document all members or provider information and communications for quality and performance tracking through the Customer Relationship Management (CRM) applications. Remain up-to-date and adheres to quality standards, regulation, and all other policies to ensure quality, consistency, and compliance. Perform other duties as assigned. Comply with all policies and standards. Key Requirements and Technology Experience: Key Skills: Customer Service Experience/Call Center Experience Inbound/Outbound calls experience MS Office proficiency . Computer skills, soft skills . Customer Service/Call Center Experience . Inbound/Outbound calls . High School Diploma/GED . As a part of our hiring process, along with an option to directly connect with a Recruiter or apply online, we now offer a texting option to enhance your candidate experience. Click the link below which contains the job description and a few basic questions that will help you ensure this is a good fit and expedite the shortlisting process or you can directly email me. *************************************** Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Vanguard in partnership with Randstad are currently seeking Client Relationship Associates supporting their financial support teams. Vanguard is one of the world's largest investment companies, known for its client-first focus, high ethical standards, and collaborative, team-oriented culture. What you'll be doing: Working as a Client Relationship Associate, you will be taking inbound calls, answering and assisting investors with questions, monetary transactions, financial products and services all via phone. You'll be much more than a customer service professional. You'll be a technical subject matter expert (paid training provided). You will be using virtual technology to develop relationships with clients and understand their unique investment to position the appropriate solutions or actions. This job is for you if you: Have strong communication and relationship management skills. Strong desire or aptitude to learn new software technologies (which will be trained on) Like to work hard in a professional environment that stresses respect and teamwork. Excel in explaining complex information in ways that are easy to understand. Want to be part of a small team that's motivated by helping others and serving the best interests of Vanguard's investors. Demonstrate self-motivation and an overall drive to succeed. Are flexible and thrive in fast-paced work environments. Ability to learn and adapt to changing situations easily. Willingness to develop knowledge of the finance industry. Core Responsibilities Serves as the initial point of contact for clients. Responds to requests for investment, fund, and account information. Resolves general account issues. Follows standardized processes to complete monetary and administrative transactions. Documents and reports client feedback for process improvement efforts. Uses consultative approach to position products and services to clients. Develops basic knowledge of Vanguard funds, products, and services, and of the overall Financial Services industry. Participates in special projects and performs other duties as assigned.

Foodhub currently has 30,000 clients globally. Our clients range from restaurant, takeaway, stadia and venue clients in the UK, Ireland, USA, Canada, Nigeria, Grenada, Australia, and New Zealand. Today, Foodhub powers the technology behind many different restaurants, online order, delivery and POS businesses, giving them a multi-solution tech stack to drive their business forward and open new revenue streams. About The Solutions: From the moment a consumer is thinking of placing an order, to the time the order arrives at their door and a review is posted to social media, Foodhub has solutions to drive the consumer experience, whilst adding extra value via our ecosystem partners. The Foodhub Tech Stack is extensive: from Web and Mobile Ordering to 3rd Party Order Aggregation, Dispatch and Self-Delivery, complete Hardware/Software POS systems, extensive array of POS integrations, On-Premise Kiosks, QR Code Ordering and Payment, Table-side Mobile Order/Receipt Printers, plus an extensive product and development team to support all of this. Our solutions are offered on a modular white label basis to our partners, allowing them to use the solutions needed to make their business a success Purpose The purpose of this role is to oversee, lead, and enhance all business operations in the USA. To ensure we meet our clients' expectations, based not just on a smooth, timely, go live process, but also to drive the success of individual businesses through discovery of how we can be of best value to them, and the continuation of dedicated support. This in turn drives orders and positive business growth for Foodhub in the USA. Duties The duties of the role include but are not limited to: Significantly influence the ongoing development and implementation of the on-boarding and early life strategy for the USA region. Lead on-boarding and dispatch activities, communicate key service priorities, and proactively manage the design and execution of processes and procedures to ensure best practice. Innovate, problem solve, and remediate issues and queries as they arrive in relation to successful on-boarding, customer service, warehouse, and overall staffing, providing ongoing support as necessary. Drive outcomes, prioritisation of tasks, and encourage the agility and flexibility of the on-boarding, support, and dispatch departments to adapt to change. Recruitment, on-boarding, and training of all new employees within the on-boarding, local support, and dispatch department. Manage the on-boarding, local customer service, and dispatch departments through planning, monitoring, coaching, counselling, disciplining, and appraisal of job performance for division employees. Provide, grow, and enhance multifaceted support avenues and networks for clients in the USA region. Oversee the management of high value and high transacting clients to enhance further and innovate with new products and technologies Identify opportunities to grow the brand through understanding the requirements of clients and providing tailored technology solutions Implement strategies, processes, and business practices to grow the online orders within the USA region Create and sustain a positive team environment within the onboarding, customer service, and dispatch departments, displaying high levels of motivation and team spirit. Responsible for warehouse inventory levels, importation of goods including customs clearance, warehouse security, maintenance, and expansion Delegation of roles and responsibilities to ensure resources are adequately used and all areas of the operation run smoothly Responsibilities: Lead onshore support and warehouse operations in the USA Work unsupervised individually and/or within a team in delivering the business objectives Demonstrate and apply: ➤ Good communication and interpersonal skills in customer liaison and teamwork; and ➤ High level of customer service skills. Demonstrate and apply knowledge of: ➤ Confidentiality; and ➤ Documentation and information management. Accountability for the quality of outcomes and customer contact. Responsibility for the outcomes of contact and resolving complex situations. Ensuring dispatch and warehouse staff are providing a clean and safe work environment. Measures of Success: New clients on-boarded and live to meet a 14 Day SLA Improved Account Manager success through systems, coaching, monitoring, and discipline. Improved Account Manager customer service levels resulting in less complaints and more satisfied clients. Increased rates of new accounts moving live overall in the USA market. Improved GPIN acquisition rates, link prioritisation and ongoing access available. Increased product and feature utilisation displaying better client exposure. Orders - Increased order numbers across our region display an increase in account success. Cancellations - Decreased churn rates due to more customers happy with support and orders. Retention of high value clients Strong technical understanding of POS systems, hardware installations, and cloud-based platforms. Benefits A competitive salary 33 days annual leave (inclusive of Bank Holidays) Holiday exchange - Buy up to 5 days holiday each year 401k contributions Health contributions

About the Role Responsible for the timely review of brokerage files, related documents and verifying the data elements necessary for transmission of entry to U.S. Customs. The position is also responsible for timely and accurate review of, partner government agency requirements, details related to transaction terms of sale and compliance of commercial documents and control of client account billing. Communication with internal and external partners and clients is necessary to achieve timely release, and facilitation of the entry process. Responsibilities Facilitate the transmission and clearance or transfer of cargo, confirming all necessary data and documents are available for entry. Research, resolve and communicate operational or entry problems utilizing system notes and directly working with other specialty teams, client or vendors. Review each product on commercial in accordance with U.S. Customs Border Protection and Partner Agencies in preparation for entry release. Using client profiles determine necessary entry data or supporting resources to establish information related to entry such as classification, valuation, etc. Audit document information against transportation data to assure accuracy. Review entry details and verify for compliance data related to calculation of duties, duty policy, Partner Government Agencies, trade agreements, prior notice or any specific requests by Customs for the proper filing for release. Monitor the release and follow up on all ABI/AMS messages including rejects, holds and exam messages, working with government personnel to ensure timely release of cargo. Communicate release information internally and externally and coordinate dispatching as required. Identify all billable services and complete/update billing documentation and or systems. Manage client profiles, update and maintain client information. Manage internal and external reports, as required. Other duties as assigned by management. Required Skills Advanced computer skills with working knowledge of MS Office Suite Advanced knowledge of the harmonized tariff schedule required. Advanced classification skills and associated regulatory knowledge required. Advanced knowledge of customs and partner government agency regulations. Advanced knowledge of accounting functions and relative information retrieval. Advanced interpersonal, analytical, problem-solving, communication and organizational skills required Advanced customer service skills (internal and external) DB Schenker provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Will be handling investigations, so there will be a lot of research that needs to be done Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 2 - 3 years' of relevant work experience especially tier 2 customer care Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Be able to handle composing reports Must have keen attention to detail Must have timely follow up

Opportunity to join a well established international team with local international HQ. On-site role, flexible to hybrid. Employees highlight the benefits of being a part of a cross-functional collaborative team environment with direct communication and access to larger company tools and benefits. Partner with international and local stakeholders to harmonize customs and facilitate solutions. Strive to establish, deploy, and implement procedures to ensure that materials, goods, and products are imported and exported in compliance with governmental regulations and company standards. Act as key point of contact to inquires from regional import/export authorities and internal business units. Complete external audits: coordination and completion of all government, regulatory and compliance Global Trade Services (GTS) System, Harmonized Tariff System and adherence to company compliance standards Focus on efficiency and continuous improvement

Are you an experienced, world class customer service representative? Joining the staff of Indy Capital and the Indy Brand family (Davis Painting, SUDS Power Washing, Light Your Night, Honest Roofing) can be both an exciting and rewarding opportunity! Not only will you have the chance to work in a creative and evolving environment, but you will also be able to be a part of a team that is dedicated to producing the highest quality work for our clients, inside and out of their homes and businesses! As a member of the the Indy Capital Team, you will have the opportunity to learn new skills, develop your existing talents, and advance your career! Responsibilities Communicate with customers via phone, email and chat, both inbound and outbound Provide knowledgeable answers to questions about our services Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 year of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work With Indy Capital, you'll receive: On-Boarding and On-Going Training Flexible Schedule Health Insurance & Retirement Match Open Floor Office with Stocked Kitchen & Lounge

CLIENT SUCCESS COORDINATOR About our firm: 1SEO Digital Agency is a private-equity backed digital marketing company located 30 minutes north of Philadelphia. Our “mission” is to enable high quality local service providers to make effective connections with qualified customers located within 25 miles of their office. We are converting a legacy digital marketing agency into a B2B technology company that sells “marketing as a service” to local service providers. Our entire team works from our office in Bristol, PA, but our clients have physical offices in one or more cities across the US or Canada and fall in one of three categories: home services, health & wellness, or professional services. About the Role: As a Client Success Coordinator you will serve as the primary point of contact for all client communications and maintain a proactive and responsive relationship. In this role you will have a comprehensive understanding of all digital marketing services offered here at 1SEO. It is your responsibility to escalate issues and provide solutions in a timely manner. The ideal candidate will manage client success and build and cultivate client relationships. You will act as a strategic partner to our client and are a key component to our agency's success. Responsibilities: Conduct scheduled calls or meetings with clients to update them on campaign progress, answer any questions, and gather feedback. Promptly respond to client emails, messages, and requests. Monitor ongoing projects for your assigned clients, meeting deadlines and flag issues to relevant teams promptly. Stay updated on all digital marketing services and products offered by the agency. Address and resolve any client concerns or issues that arise, escalating complex issues to senior staff when necessary. Compile and deliver detailed reports to clients on the performance of their campaigns, including insights and recommendations for improvement. Participate in team meetings, gather client feedback on services provided, analyze patterns or issues, and engage in training sessions to enhance your knowledge. Assess your portfolio of clients to evaluate the success of campaigns, client satisfaction levels, and areas for personal improvement. Work with your manager to have strategies adjusted to better meet client goals. Conduct a comprehensive review of each client's business performance to ensure alignment and identify new opportunities. Set personal professional development goals related to improving customer service skills, digital marketing knowledge, and understanding of industry trends. Send clients personalized updates, share relevant industry news, or suggest new services that align with their goals. Core Values of Ideal Candidates: Conceptual Alchemist: you are skilled at transforming basic or abstract ideas into something valuable, innovative, or significantly impactful. Empowered Humility: you're self-confident and strong, yet grounded, self-aware, and open to learning from other people. Audacious Ambition: you are self-motivated and tenacious, consistently push boundaries with a competitive spirit. Gets It Done: you deliver results with resourceful efficiency, ensuring that every task is not only completed but executed with the highest standard of excellence. Sees the Big Picture: you embrace flexibility and enthusiasm in our pursuit of broader goals, ensuring that every decision and action aligns with the larger vision. Pursuit of Excellence: you have a fanatical attention to detail and a systematic approach that ensures unparalleled quality in everything you do. Required Skills and Experience: 2+ years of client based customer service experience is required. Project Management skills are extremely beneficial. MUST HAVE excellent presentation skills, both oral and written. Digital Marketing experience is a plus. Strong understanding of computers and technology. Multi-tasker who is unbelievably organized. Strong analytical capability with experience in forecasting and website analytics. Must have some experience in aspects of strategic marketing and tactical executions. Must have a willingness to learn and expand knowledge in regards to SEO, SEM, PPC and SMO. Must have the ability to work independently and manage multiple projects and deadlines simultaneously with a sense of urgency. Must have the ability to quickly adjust priorities to respond to pressing demands. What You Can Expect From 1SEO Digital Agency You have the opportunity to work alongside talented and hard-working colleagues who are ambitious and focused on team performance, client satisfaction, and career development, while balancing your life and achieving personal goals. Our employees seek to offer valuable innovation that impacts our business. They are strong and self confident yet grounded. We look to hire those that have a “get it done” attitude and a relentless drive for excellence. Our team commits to understanding the needs of our clients and our company. Access to the gym in our building with NO membership fee. Work out before or after work, or during your lunch break. The office is open from 8 am to 6 pm Monday-Friday. We offer a flexible work schedule for BOTH early and late risers. After 90 days of Full-time employment, we offer our full-time employees: 50% funded healthcare benefits (Medical, Dental & Vision base plan) for the employee. Dependents can be added to the plan AND we offer Supplemental healthcare insurance at a reduced cost. Earn up to 3 weeks of PTO with an additional week given at year 3 AND another week at year 5. You can join the 401K after your 1st year of employment, with up to a 4% match. Generous incentive program for each anniversary you celebrate.

IONOS, Inc. is a subsidiary of United Internet, a profitable, publicly held German company with a market cap of over $8 billion. IONOS' North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable Internet products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence. IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. We are always seeking technically minded individuals with a passion for helping others to join our team in our new Center City office. Our contact center teammates assist callers with virtual servers, building websites and other general technical and non-technical issues. Responsibilities may include assisting customers with dedicated, root, and VPS server products via phone, email and chat. Assisting customers with their drag and drop website builders, domains, e-mail, e-commerce packages and other support. Our staff also make recommendations and market new products to clients. Exceptional customer service skills are needed with all of our roles, prior customer service experience in various settings is needed. Prior experience in technical support and website technical knowledge a plus. Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. It also operates 10 highly-secure, green data centers housing more than 90,000 servers. IONOS is an Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.

Customer Care Manager Horsham, PA A Fortune 500 company and one of America's top residential builders is looking for a customer care professional for their team. If you are a Customer Care Manager, Warranty Associate or Customer Service professional this may be a great next step for you! Highlights: Top 3 national builder closing over 530 homes in the market this year and offering continued stability. Quarterly bonuses, strong base salary and $500/month auto allowance. Great team culture and internal promotion opportunities. Responsibilities: Primary responsibility for responding to service requests in the field and managing those requests according to standard processes. What you will do: Conduct homeowner assessments on an as needed basis. Determine if corrective work order is needed. Lead root-cause analysis. Schedule, organize, and execute service work through vendors collaboratively with Customer Care coordinator. Manage trades to completion of service requests to customers' satisfaction. Establish and maintain positive customer relationships. Responsible for quality inspections of the home prior to delivery to the customer. Determine trade accountability for back charges and P.Os. Authorize payment for work performed up to approval limits. Follow applicable legal protocol and process necessary workflow. Responsible for customer satisfaction metrics related to customers service. What you will need: Minimum High School Diploma or equivalent. Valid Driver's License because driving is an essential function of this position. Minimum of 1-3 years customer service and warranty experience or equivalent. Strong customer orientation and ability to adapt/respond to different personality types. Strong emphasis on quality of service and follow-up. Basic construction skills and knowledge preferred. Excellent communication and listening skills. Ability to manage warranty/customer service processes. Basic computer skills. Conflict resolution skills. Cost management.

Wilmington, DE (Hybrid) Monday - Friday, 9:00am-6:00pm Are you passionate about delivering exceptional service? Us too. Our Corporate Partner Service Team is the service hub for all of our clients affiliated with the Corporate Partner Program. Many of these partners have specific ways they need us to handle their work as they have an additional responsibility to serve an end-client. Our team works with both CSC and incorporate.com services and products, often finding creative ways to accomplish client goals and improve the working relationship between us and our partners. We create new pathways within CSC's service lines to ensure our partners are taken care of. We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business . Some of the things you'll be doing: Build relationships with our clients to better understand their unique needs and concerns Research, analyze, review, and process legal documents Fulfill requests and answer questions for internal and external customers via phone or electronically Provide excellent client service to both internal and external clients Manage client portfolios and organize workflow to meet clients' time frames and demands Data entry of client information, electronic filing, and retrieval of documents Navigate between multiple databases quickly and accurately Recommend process improvements where applicable Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services What technical skills, experience, and qualifications do you need? At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy Strong research skills Strong prioritization and time-management skills Flexibility and agility, with the ability to multitask Problem-solving skills Strong computer skills and proficiency in MS Office, Word, and Excel Excellent verbal and written communication skills Salesforce experience a plus Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need. #LI-LE1 #CSCServiceCareers #CSCCustomerService #INDC

Wow! You just found your dream job! Join Team MAR for great pay, company funded profit sharing PLUS 401k, vacation time, semi-annual bonuses and an awesome team of physicians and staff to work with! This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires. MUST BE ABLE TO BE AVAILABLE BETWEEN 8:00AM - 5:00PM MONDAY to FRIDAY Job Description Patient Care Liaisons work in a call center environment, handling incoming calls daily in a pleasant and calm manner to answer patient inquiries, schedule, change and cancel appointments, answer general questions and handle patient complaints. Essential Functions * Regular and predictable on-site attendance required. * Travel to other locations as needed. * Work overtime as needed. * Handling inbound calls from internal inbound and external outbound customers. * Take patient inquires and forward to appropriate office for a call back. * Obtaining patient information and entering data into scheduling system * Using patient reactivation system to call and schedule former patients. * Evaluate patient problem to determine whether a call back or scheduling would be appropriate. * Know list of general insurances that MAR participate with, identify where to look, who to contact re: infrequently used insurances * Give out correct insurance provider numbers by state and look up referrals in Navinet system and document appointment. * Respond to patient complaints appropriately, or refer to supervisor as needed. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * This is largely a sedentary role; however, some filing may be required. This would require the ability to lift files, bend and reach open filing cabinets and bend or stand on a stool as necessary. * While performing the duties of this job, the employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email. * Listening to verbal communication using a headset and processing the information while entering the data into a computer system, processing auditory information and responding verbally back in an appropriate manner. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. * Using hands to operate equipment such as a computer mouse, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. * Following through on plans or instructions. * Using words to communicate ideas, reading with comprehension and estimate distance and time for things such as travel or wait times.

Fred Beans Automotive of Doylestown is Hiring Immediately for a Call Center Representative! Why Fred Beans? At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for six years running. As a family-owned business with over 50 years of success, we're committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today! Responsibilities: * Work closely with dealership parameters to communicate customer expectations and ensure a great customer experience * Present in a professional and well-spoken manner at all times * Generate service appointments with customers by selling the value of our store and brand, our high level of service and track record of integrity and customer care * Log all activities, notes as required * Meet and exceed department goals each month and quarter * Stay informed about specials, changes, recalls, and other call drivers * Refer customers with additional questions to the service advisor and other individual * Attend department huddles and training as required What We Offer: * Updated facilities: including tablets, electronic repair orders and multi point inspections, * texting software and much more! * Company-Funded Training: We believe in developing our people. Last year, we invested over $600,000 in training and leadership programs to help our team members excel. * Competitive Pay: Unlimited earning potential with an hourly rate of 16 an hour plus bonus pay-the more you connect with customers, the more you earn! * Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to group your career. * Performance Incentives: The more you help our customers and team succeed, the more rewards you earn! * Work-Life Balance: Enjoy convenient hours Monday through Saturday-NO Sundays * Comprehensive Benefits: * Health, dental, and vision insurance to ensure you and your family are covered. * Life and disability insurance for peace of mind. * Bereavement leave for support during challenging times. * Even pet insurance-because furry family members matter too! * 401(k) with Company Match: Plan for your future with a company that invests in you. * Paid Time Off: * Paid parental leave for life's biggest milestones. * Generous vacation and personal time for rest and recharging. * Volunteer Time Off to give back to the community. * Company-Paid Holidays so you can spend time with loved ones. * Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial. * Employee Referral Bonuses: Earn rewards for helping bring talented people to our team. * Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity. * Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health. * Perks and Discounts: * Discounts on vehicle purchases, parts, and services. * Membership to our AutoRewards program, saving you money at over 150 vendors. Qualifications: * Strong written and verbal communication skills * interest and ability to make and take a high volume of calls * Ability to quickly learn new software * Time Management and multitasking skills with the ability to manage a high workload * Team Player attitude