Customer Service Associate
Remote Customer Relations Coordinator Job
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
If you are on the hunt for a career and not just another job, TP is the place for you! We want to invest in your future!
How do you become a Licensed Insurance Agent? TP offers a 5-day paid training to help you prepare for the State Insurance Exam. You read that correctly, you'll get PAID TO STUDY!
What can you expect? TP will provide a Trainer, study materials, cover the cost and schedule your state exam!
After you pass your exam, TP will support you obtaining your license in the 50 states/territories we operate in!
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.
Your Responsibilities
As a Pre-Licensed Representative are required to use excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental guidelines. The position is responsible for resolving high level consumers issues in a fast-paced environment.
Resolve complex consumer issues and advise first level representatives on high level issues.
Assist policy holders with billing questions and concerns
Provide support to policy holders with any policy changes requested
Support policy holders needs by providing recommendations and adjusting as necessary
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
6 months customer service experience minimum
Over 18 years of age
Ability to type 25 wpm
High School Graduate or GED
Comfort with desktop computer system
Proven oral & written communication skills
6 months Call Center experience, preferred
Logical problem-solving skills
Availability to work various shifts
Ability to use Windows operating systems
Organization and work prioritization skills
Work from Home Requirements:
Internet Requirements:
Minimum subscribed download rate equal or exceeds 25.0 Mbps
Minimum subscribed upload rate equal or exceeds 5.0 Mbps
ISP must have no packet loss and ping under 50ms
Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
Proof of internet speed required
Clean and quiet workspace
Be One of Our People
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
TP is an Equal Opportunity Employer
Customer Service Representative
Remote Customer Relations Coordinator Job
Join our dynamic team as a Customer Service Representative, where you'll be the heartbeat of our customer experience. In this pivotal role, you'll collaborate closely with sales and management, delivering exceptional service and ensuring customer satisfaction every step of the way. You'll also play a key role in supporting general office operations and contributing to the overall success of multiple departments.
Essential Functions:
Distribute, forward, or answer customer faxes, emails, and web inquires accordingly
Update customer portals as needed (e.g. open order reports, expedites, pull in/push outs, renew tokens etc.)
Manage web order activity by review of daily order confirmations and the action of reallocations, expedites, cancellations, return authorizations, etc.
Work customer open order reports. Review pull in/ push out requests. Advise accordingly.
Coordinate vendor expedites/ communications with the purchasing team.
Expedite or change schedule of an item on a sales order (accelerated schedules only)
Send customers C of C or packing slips if requested
Complete customer surveys/forms
Review daily UPS notifications and advise sales of any updates
Prepare and mail form letters, line cards and other related documents
Answer central telephone system and direct calls accordingly
Receive the public and answer questions, in person and by telephone; respond to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person, official or department
Various office work, (e.g. daily attendance, ordering calendars, ordering food, sending flowers etc.)
Assume additional responsibilities as requested by management
Required Skills and Abilities:
High School diploma or equivalent preferred
Two years of customer service experience preferred
Good organization skills
Attention to detail
Accurate typing and Data Entry skills
Accurate filing skills.
Able to multi-task
Good inter-personal skills
Able to work in a fast-paced department
Physical Requirements:
Hand dexterity ability (ability to operate telephone, computer)
Ability to sit for extended periods of time
Work Authorization:
Position requires candidate to be a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C. 1101(a) (20).
EEO Statement:
Peerless is committed to the practice of providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, sexual orientation, political belief, marital status, veteran or military status, age, disability, religion, creed, alienage, national origin, citizenship, domestic violence victim status, genetic predisposition or any other protected characteristic under applicable law.
Compensation: $20.00 - 22.00 per hour
Hours: Monday-Friday: 8:00 am- 4:30 pm (eligible for remote work Mon/Fri)
Customer Support Specialist
Remote Customer Relations Coordinator Job
About Us
At AirPay, we are on a mission to improve the consumer experience for dental patients. We are growing rapidly, partnering with top dental provider groups and insurance carriers. Our company is backed by top tier VC's led by IA Ventures along with the founders of Flatiron Health, Clover Health, Shutterstock and more.
We are committed to delivering exceptional customer service and building lasting relationships with our users. We're looking for a dynamic and motivated Customer Support Specialist to join our team and help us maintain our high standards of customer care.
About the Role
As a Customer Support Specialist, you will work directly with the thousands of dental clinics using AirPay software. You'll provide a great experience for customers that need help with the product, educating them on how to navigate the functionality, and also diagnosing and troubleshooting issues they are experiencing. You will help triage and prioritize requests, and escalate to technical teams if more detailed technical debugging is needed. Our team is still small and growing, so there will be lots of opportunities to grow with the role.
This is an in-person role based out of our New York City office, with flexibility for some remote work.
Note: This role will provide coverage to our west coast customers with adjusted hours ending at 9pm EST.
Key Responsibilities
Respond to initial customer inquiries that come in via phone, email, and chat from dental clinics using AirPay software
Assist customers in troubleshooting issues they may be experiencing, offering step-by-step guidance & solutions
Build trusting relationships with our customers by being reliable, professional, and warm
Maintain up-to-date knowledge of our products, features, and updates to effectively answer customer questions.
Identify common customer issues, escalate complex cases to customer success team or engineering, track them through to resolution, and keep customers informed of progress
Update & improve internal knowledge base documenting common resolutions
Skills & Qualifications
1-3 years professional experience in a similar role
Strong critical thinking and problem-solving abilities
Strong written and verbal communication skills; ability to explain complex ideas in simple terms & ability to maintain a positive attitude while addressing all types of client inquiries
Adaptability and self-motivation; desire to work in a startup environment where roles may shift and we may encounter new and unfamiliar situations
Strong work ethic. We are committed to excellence, so we work harder and smarter.
Believes that work should be enjoyable. We are a close-knit team and care about having fun at work - we want you to feel the same.
Mission-oriented with an interest in healthcare & fintech, and eager to be part of solving America's healthcare crisis
Based in NYC or willing to relocate, and able to work in the office at least 3 days a week.
Please note that you must be legally authorized to work in the U.S. for this position.
Compensation:
$60k - $85k + equity
This position is initially offered as a contract role, with the potential to transition to a full-time position based on performance and business needs.
How to Apply:
Interested candidates are encouraged to submit their resume via LinkedIn. We look forward to hearing from you!
Call Center Customer Service Representative
Remote Customer Relations Coordinator Job
Job Title: Call Center Account Management Specialist
Company Overview: Join our dynamic team where we are dedicated to providing exceptional customer service and support. We are looking for a motivated and detail-oriented Call Center Account Specialist to join our team in a hybrid role, combining remote work with in-office responsibilities in El Segundo, CA.
Job Description: As a Call Center Account Specialist, you will be the primary point of contact for our valued customers. You will handle a variety of customer inquiries, provide product and service information, and resolve any emerging problems that our customers might face with accuracy and efficiency. Your goal is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Key Responsibilities:
Manage large amounts of outbound calls in a timely manner.
Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
Update Customer information in database
Research and troubleshoot
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Meet personal/team qualitative and quantitative targets.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Follow communication procedures, guidelines, and policies.
Requirements:
Proven customer support experience or experience as a Client Service Representative.
Account Management experience
High Volume Outbound Center experience
NICE in Contact experience preferred
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Customer orientation and ability to adapt/respond to different types of characters.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Associate's Degree and additional qualifications in Customer Service will be a plus.
Customer Service Representative
Remote Customer Relations Coordinator Job
Participant Services - Client Relationship Associate Job Description
Pay Rate: 23.00
Start Day: 7/11
Training hours: Monday through Friday 8:30am-5:00pm
Post training hours: Monday through Friday 9:30am-6:00pm
Location: You will be Hybrid during Training AND Post Training-working remote Monday/ Friday and will be on site Tuesday, Wednesday and Thursdays
Vanguard is one of the world's largest investment companies, known for its client-first focus, high ethical standards, and collaborative, team-oriented culture.
What you'll be doing:
Working as a Client Relationship Associate, you will be taking inbound calls, answering and assisting investors with questions, monetary transactions, financial products and services all via PHONE.
You'll be much more than a customer service professional. You'll be a technical subject matter expert (paid training provided). You will be using virtual technology to develop relationships with clients and understand their unique investment to position the appropriate solutions or actions.
This job is for you if you:
Have strong communication and relationship management skills.
Strong desire or aptitude to learn new software technologies (which will be trained on)
Like to work hard in a professional environment that stresses respect and teamwork.
Excel in explaining complex information in ways that are easy to understand.
Want to be part of a small team that's motivated by helping others and serving the best interests of Vanguard's investors.
Demonstrate self-motivation and an overall drive to succeed.
Are flexible and thrive in fast-paced work environments.
Ability to learn and adapt to changing situations easily.
Willingness to develop knowledge of the finance industry.
Core Responsibilities
• Serves as the initial point of contact for clients. Responds to requests for investment, fund, and account information. Resolves general account issues.
• Follows standardized processes to complete monetary and administrative transactions.
• Documents and reports client feedback for process improvement efforts.
• Uses consultative approach to position products and services to clients.
• Develops basic knowledge of Vanguard funds, products, and services, and of the overall Financial Services industry.
• Participates in special projects and performs other duties as assigned.
Additional Details:
● 25 day training provided by Vanguard University and the CSO Support Team 100% attendance is expected
● Hours during training - 8:30am-5:00pm EST (Monday through Friday). The training period will be a hybrid work model, Monday/Friday will be remote while Tuesday-Thursday will be on site.
● Work hours 9:30am-6:00pm EST (During daylight savings time) The schedule will be a hybrid work model, Monday/Friday will be remote while Tuesday-Thursday will be on site. (37.5-40 hour work week) (Monday through Friday)
● 100% attendance required during the training period
● Occasional overtime available based on business needs
● Pay Rate: $23/hr.
● This role requires an internet speed test that meets this assignment's expectation of 1Gbps download speed (100mbps) and at least 30 Mbps upload speed. You will be receiving an $80 per month internet stipend to help offset this cost. The monthly amount for this stipend and/or continuation of receiving the stipend is based on client needs/availability.
● Randstad offers medical, dental, vision, short term disability, life insurance and 401K (see attached benefits brochure).
● Work from home expectations:
o Adherence: Virtually attending all huddles and meetings on time.
o Data protection: Not working in a public area; create a dedicated, private workspace within your home.
Customer Support Representative
Remote Customer Relations Coordinator Job
📢 Job Opening: Customer Support - Events CRM (Work From Home)
🌐 Industry: SaaS - Events Platform
💼 Type: Part-Time ( 20 Hours/week)
Locals to AZ candidates are required.
🔍 About the Role:
We're looking for a Customer Support Representative to help users of our Events CRM SaaS platform. You'll assist with onboarding, technical support, and outbound follow-ups to help event organizers succeed on our platform.
✅ What We're Looking For:
Experience in customer support (phone, email, chat)
Confidence in making outbound calls to leads or customers
Familiarity with CRM platforms (HubSpot, Salesforce, etc.)
Preferred: Experience working with churches or community event organizers
💬 Responsibilities:
Answer customer questions and resolve issues using our Events CRM
Guide new users through setup and features
Make outbound calls to follow up with leads or assist active users
Log all interactions in the CRM and provide feedback to the product team
Customer Service Representative
Remote Customer Relations Coordinator Job
We are currently looking for a Customer Service Rep to join our team! This is a hybrid position- 3 days per week are required in the office with the flexibility to work remotely 2 days per week. 5 days in the office will be required during the training period.
Essential Duties & Responsibilities:
Order receipt from customer
Verify price/lead-time/MOQ
Notify customer & resolve PO errors (price, MOQ, Pack QTY, Lead-time, etc)
Entry of orders & order acknowledgement to customer
Approve/Deny order change requests
Customer notification of potentially late shipments and provide the customer with regular updates of late shipment status
Support price changes and credit related issues (Coordinated between customer, business development & finance to resolve discrepancies)
Portal maintenance for orders, shipments, etc.
Import forecasts & firm orders into system
Process sample orders (Enter sample/tooling POs & ship confirm as requested to support development activity)
EDI support (Identify issues & enlist support of I/T as required to resolve)
Product transition support (Coordinate between customer & operations to ensure smooth transition and minimal obsolescence for product identified as going obsolete or non-current. For new product, verify alignment between customer expectations & plant visibility.)
Document customer-specific work instructions
Identify and recommend continuous improvement activities
Requirements:
High School Diploma
5+ years of B2B customer service experience, manufacturing preferred
Prior experience within an ERP system
Attention to detail and ability to manage multiple projects in a timely manner
Proactive communication
Customer Service Supervisor
Remote Customer Relations Coordinator Job
Company:
REMA FOODS, INC. has been a leader in importing quality foods since 1964. We source everyday and specialty products-like tuna, olives, oils, and mushrooms-from over 50 countries. Our clients, including Fortune 500 companies, rely on us for sourcing, quality control, logistics, and more. Find out more here: linkedin.com/company/rema-foods-in
Role:
The Retail Customer Service Supervisor oversees the daily operations of the retail customer service team, ensuring exceptional service delivery, productivity, and efficiency. This role focuses on leadership, process optimization, and performance-driven outcomes while proactively addressing challenges, implementing solutions. and driving performance metrics.
Responsibilities:
Lead and Supervise Team: Manage a team of 4-6 customer service representatives, providing mentorship, training, and motivation to ensure high performance and morale.
Retail Account Management: Oversee day-to-day operations for key retail accounts (e.g., Walmart, Kroger, Dollar General), including issue resolution, order accuracy, and client communication.
Portal and EDI Oversight: Ensure timely and accurate entry into retail portals (e.g., Retail Link, DG Compass) and oversee EDI transactions to reduce errors and improve efficiency.
New Item and Customer Onboarding: Coordinate launches of new products and set up new retail accounts, ensuring all processes are executed accurately and on time.
Cross-Functional Collaboration: Work with internal teams (Sales, Logistics, Supply Chain, A/R) to align service goals and resolve issues quickly.
Drive Process and Service Improvements: Continuously evaluate and improve processes to enhance team productivity, customer satisfaction, and service quality.
Requirements:
Experience:
5-10 years of customer service experience with retail accounts (Walmart, Kroger, etc.).
3-5 years of supervisory experience managing teams of 4-6 people.
Experience onboarding new accounts and managing new item setups.
Technical Skills:
Proficiency in Excel (assessment required), EDI systems, and ERP tools like SAP or Microsoft Dynamics BC.
Familiarity with retail portals such as Retail Link (Walmart) and DG Compass (Dollar General).
Ability to identify and correct errors and manage item cross-reference numbers.
Industry Knowledge:
Preferred background in food-related customer service; experience with pharmaceuticals, pet food, or vitamins also acceptable.
Claims management experience (e.g., damages, shipping discrepancies) is essential
Leadership & Communication:
Strong ability to coach, develop, and communicate with team members.
Adaptable self-starter with a solution-oriented mindset and a focus on boosting team morale.
Organization & Multitasking:
Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Strong follow-through and attention to detail are critical
Specifications (Minimum requirements):
High School Diploma/GED
5-10 years of experience in retail customer service roles within the food industry
3-5 years of supervisory experience in customer service
Experience in Microsoft Dynamics BC a plus
Demands/Physical Requirements:
Must be able to sit and work from a computer in a remote setting for an extended period.
Ability to work in an office environment.
Ability to work under pressure and meet tight deadlines.
On-Site Work: Must be able to commute and work on-site a minimum of one day per week.
Please note: This role is eligible for a hybrid work arrangement (4 days home/1 day in the office). Currently, employees are required to work in the office on Wednesdays. Moving forward, a time may come when employees will be asked to work from the office more, but a hybrid office/remote work schedule is expected to remain.
Customer Care Specialist
Remote Customer Relations Coordinator Job
Timeline is a high-growth health and longevity brand founded in Switzerland on the belief that uncompromising research can unlock a new class of health, backed by cutting-edge science with the mission of promoting longevity and health span. We know that aging can't be stopped. However, through its 15 years+ of groundbreaking research, Timeline is developing products designed to help reduce the impact of time on our health, from nutrition to skin and beyond. The company is backed by strategic investors, including Nestlé Health Science and L'Oréal. For more information: ****************
To support our U.S. growth, we're seeking a Customer Care Specialist to join our team. Reporting to the Customer Service Manager, this role is focused on delivering exceptional support and ensuring a seamless, high-quality experience for our customers. You'll work as part of a customer service team, addressing inquiries, resolving issues, and ensuring customer satisfaction. Your knack for communication and outstanding organizational ability will be the driving forces behind creating meaningful and positive customer interactions.
This is a hybrid position, ideally based in or within commuting distance of Palm Beach County, Florida, as there will be some in-office requirements at a small regional office located in North Palm Beach. The working schedule will include weekend coverage.
Some of the main areas you'll work on:
Customer Support: Respond promptly and professionally to customer inquiries via phone, email, and live chat, ensuring a positive and helpful interaction.
Issue Resolution: Address and resolve customer complaints and issues effectively and efficiently, ensuring a positive outcome for the customer.
Product Knowledge: Maintain an in-depth understanding of our products and services to provide accurate information and support to customers.
Order Processing: Assist with order placement, tracking, and updates, ensuring timely and accurate delivery.
Feedback Collection: Gather customer feedback and provide insights to the management team for continuous improvement.
Documentation: Maintain accurate records of customer interactions, transactions, comments, and complaints.
Team Collaboration: Work closely with other team members to ensure a seamless and positive customer experience.
Support for Events and Promotions: Provide logistical support for events and other promotional activities, including preparing materials and managing schedules.
Who we are looking for.
Experience: 2+ years of related experience in a customer service role in the supplement, wellness and consumer goods space is highly preferred, including.
Experience of working with CRM systems and tools (Gorgias preferred) and Shopify,
Excellent verbal and written communication skills.
Able to demonstrate empathy, patience and a warm approach to each and every customer
Strong problem-solving abilities and attention to detail.
Ability to multitask and manage time effectively.
Creative and innovative thinker, organized, detail-oriented, team player, and solution-oriented.
Ability to prioritize and manage multiple projects.
Agile and collaborative working style, with the ability to work against tight timelines.
Enjoy working in an environment where responsibilities and projects may change rapidly; you are a problem solver and someone who enjoys working autonomously.
Personal interest in wellness and staying updated on emerging trends in the health and wellness industry.
What you can expect:
Fully remote working, including home office setup.
Annual performance-related bonus.
Employee ownership.
401k (including a match).
Health benefits offering a variety of coverages for medical, dental, and vision.
Annual product allowance.
Dedicated budget for team events
Professional development budget.
The hourly rate range for this position is expected to be between $24ph - $28ph. This range represents the low and high end of the anticipated base salary range. The base salary will depend on numerous factors such as experience and qualifications for the role, experience level, skillset, and balancing internal equity.
Customer Experience Agent (CEA) I
Remote Customer Relations Coordinator Job
About Us:
RunBuggy is the most technically advanced automotive logistics platform on the market. Period.
Backed by Porsche Ventures and Hearst Ventures, RunBuggy is transforming the way cars move. Our cutting-edge technology is trusted by some of the largest OEMs, captive finance companies, and automotive lenders in the world to streamline vehicle transportation at scale.
RunBuggy's end-to-end platform connects car shippers and haulers in real time - eliminating the friction of traditional load boards and costly custom software. For shippers, RunBuggy integrates directly into existing management systems, reducing transportation costs and accelerating delivery timelines. For transporters, we offer a smarter, more profitable way to find, accept, and manage loads - all from a single app.
Since launching in 2019, RunBuggy has grown to over 135 team members, facilitated the movement of hundreds of thousands of vehicles, and attracted tens of thousands of transporters across the U.S.
We're not just building a better logistics platform - we're redefining the future of automotive transportation.
About the Role:
We are currently seeking a Customer Service Agent (CEA) I to support RunBuggy's customers. This position is responsible for providing top-notch service to our customers over the phone, on video calls, and using written communication (email and text). In this role, they will interact directly with our customers to answer questions, solve problems, provide education, and maintain our company's reputation for high-quality service.
This position is in office 5 days per week. The office is located on Mill Avenue in the heart of Tempe, AZ. Employees in this role are also required to work Tuesdays through Saturdays or Sundays through Thursdays. Please do not apply if you cannot meet these requirements.
If this sounds just like you, then please read on! if you feel this is not in your wheelhouse, that is okay too! We are actively hiring outstanding professionals, so we encourage you to apply to one of our many other opportunities.
What You Will Be Doing:
Handle a high volume of inbound and outbound phone calls, ensuring pickups and deliveries are on schedule as it relates to orders placed on our smartphone app.
Maintain updated knowledge of all company products and services to provide adequate education to customers.
Field incoming phone calls and respond to phone messages from customers.
Promptly respond to customer questions submitted via email or our website.
Answer customer questions and provide information to resolve any issues.
Help resolve shipping issues with a high level of professionalism.
Assisting users with uploading pictures or completing orders in our system.
Obtain necessary information from customers to adequately follow up.
Document important customer information for future reference.
Collect and record customer feedback and information and share with appropriate departments and team members.
Generate interest in new products or services and connect customers with salespeople when required.
Foster and maintain relationships with customers to improve our retention rate.
Attend all required customer service-related meetings.
Additional duties as assigned.
Requirements
What You Bring to the Team by Way of Skills and Experience:
Proficiency with using Microsoft Outlook, Word, and Excel, and experience searching and using the internet required.
High School Diploma or equivalent required.
Ability to work Tuesdays through Saturdays or Sundays through Thursdays.
Call Center experience a plus.
Automotive, logistics, or transportation experience a plus.
Understanding of performance-based metrics.
Aptitude for acquiring skills in technical troubleshooting along with an eagerness to learn and take on new challenges.
Ability to handle a variety of duties in a fast-paced environment.
A positive, service-oriented attitude.
Ability to recognize problems, strategize, and problem-solve.
Ability to prioritize tasks and manage time.
Ability to work under tight deadlines.
What is in it for You and Why you Should Apply:
Market competitive pay based on education and experience.
Highly competitive medical, dental, vision, Life w/ AD&D, Short-Term Disability insurance, Long-Term Disability insurance, pet insurance, identity theft protection, and a 401k retirement savings plan.
Employee wellness program.
Employee rewards, discounts, and recognition programs.
Generous company-paid holidays (12 per year), vacation, and sick time.
Paid paternity/maternity leave.
Monthly connectivity/home office stipend if hybrid or remote position.
A supportive and positive space for you to grow and expand your career.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RunBuggy is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination, harassment, and retaliation on the basis of race, color, religion, sex (including gender identity and sexual orientation), pregnancy, parental status, national origin, age, disability, genetic information, or any other status protected under federal, state, or local law.
Salary Description
$19.50 - $21.50/hr DOE
Customer Care Associate (French)
Remote Customer Relations Coordinator Job
Customer Care Associate - French Fluency
This is a hybrid (40% remote and 60% onsite) role in Brisbane, CA.
To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.
About Odoo
Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.
Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.
About the job:
The Customer Care Associate ensures seamless support for a portfolio of customers by addressing inquiries, resolving requests, and fostering satisfaction with the Odoo product. This role emphasizes reactive support, efficient task management, and collaboration with internal teams to enhance the customer experience. You'll also develop expertise in Odoo software, share resources, and contribute to process improvements, all while maintaining a solution-oriented approach in a fast-paced environment.
Responsibilities
Client Relationship Management:
Manage a portfolio of approximately 1,400-1,600 accounts, ensuring efficient and consistent support for all customers.
Act as the primary point of contact for customer inquiries, focusing on reactive support rather than proactive upselling or high-touch engagement.
Customer Support:
Handle a volume of administrative customer requests with speed and accuracy.
Provide clear customer guidance to help maximize their experience of the Odoo product.
Maintain excellent communication and customer satisfaction throughout all interactions.
Operational Excellence:
Consistently meet performance metrics related to work ethic and task resolution.
Utilize tools and processes to manage tasks efficiently in a fast-paced environment.
Collaborate with internal teams to escalate and resolve more complex cases as necessary.
Develop in-depth expertise in Odoo software to provide knowledgeable and effective support.
Knowledge Sharing:
Distribute educational materials and resources to assist customers with self-service options.
Actively document and share insights to improve internal workflows and enhance customer experience.
Qualifications and Requirements
Bachelor's degree
French fluency (professional or native/bilingual)
Exceptional organizational skills and dependability, with the ability to manage workloads efficiently while maintaining punctuality and consistency.
Strong verbal and written communication skills, with an adaptable, solution-oriented mindset suited to fast-paced, reactive environments.
Basic proficiency with G-Suite applications and customer support tools, and comfort working within standardized processes in high-pressure settings.
Nice to Have
Experience in customer support, account management, or related fields.
Interest in software products and willingness to learn ERP or SaaS solutions.
Ability to improve efficiency in resolving repetitive tasks.
Compensation and Perks:
Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
PTO (Paid-time-off), paid sick days, and paid holidays
Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
$100 towards a work-from-home office setup
Evolve in a nice working atmosphere with a passionate, growing team!
Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
Company-sponsored events for groups of 6+ employees
The estimated annual compensation range for this role is $67,000-$80,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
Customer Experience Specialist
Remote Customer Relations Coordinator Job
ACHC is currently recruiting a personable and energetic
Account Advisor
to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects.
Responsibilities include:
Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs.
Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions.
Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers.
Reads and understands all program standards and accreditation policies and procedures.
Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes.
Revises policies and control documents, as assigned.
Job Requirements:
Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting.
Prior Customer Service experience required, with proven success in building and maintaining positive working relationships.
Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications.
Strong oral and written communication skills a must, as are attention to detail and organizational skills.
This position is located in Cary, NC with hybrid remote-working privileges. Compensation includes base salary + bonus.
At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you're a goal-oriented individual who would like to experience the ACHC difference, we'd love to have you join our team.
Accreditation Commission for Health Care is an Equal Opportunity Employer.
Open Enrollment Customer Service Specialist
Remote Customer Relations Coordinator Job
Day to Day Description:
The Service Center Rep will perform heavy data entry (80%) and outbound calls (20%) supporting health plan enrollment. The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service-related activities. Duties could include one or more of the following: performing database maintenance and research tasks to support the contracts administration, cash control operations and assignment of medical record numbers, to generate and distribute contracts and member I.D. cards, to provide facilities support and to enter documents into the workflow imaging system.
Main responsibilities: Data Entry (80%) and Outbound Calls (20%) - Complex role that requires critical thinking and problem solving abilities
Reason for calls: member missed information on benefits application
Ideal Experience
2+ years' experience with heavy data entry, background in accounting, finance, healthcare or insurance preferred
Proficient in data entry, spelling & grammar, typing, and basic mathematics
Demonstrated experience in Customer Service
Ability to diagnose, analyze and solve quantitative and qualitative problems
Strong business acumen and ability to communicate clearly and professionally
Experience with PC window-based computers
Ability to work in a fast paced environment with strong attention to detail
Ability to learn and adapt to new business requirements, flexible to change
New graduates welcome!
**Onsite for first seven weeks of work, remote after**
MUST LIVE WITHIN 1 HOUR OF THE WORKPLACE
**Start date August 4th** **6 Month Contract - With Possibility to Convert Permanently**
Commercial Lines Customer Service Rep
Remote Customer Relations Coordinator Job
We're seeking a proactive, collaborative individual with a solid understanding of commercial insurance to support our food industry clients with exceptional service. The Insure My Food division of Whorton Insurance specializes in insuring food and beverage businesses, including restaurants, CPG (consumer packaged goods), mobile food vendors such as food trucks and trailers, bars, craft breweries and wineries, and commissary kitchens. Our mission is to provide affordable and easy insurance solutions tailored to the unique needs of the food and beverage industry. We are proud to support our clients in protecting their businesses and ensuring their continued success.
The Customer Service Representative at Whorton Insurance Services is a full-time hybrid role position for a Commercial Lines Customer Service Representative based in Austin. As a Commercial Lines Customer Service Representative, you will handle client inquiries, process policies, renewals, and provide outstanding customer service. Your day-to-day tasks will include responding to customer inquiries via phone and email, updating policy information in AMS360, assisting clients with certificates, and providing quotes for new business.
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a Growing Industry
Private office in a professional environment
Hours are 8 to 5 Monday-Friday, with a 1-hour lunch break
Paid time off for holidays and personal days
Vacation/Sick/PTO, 401k, 100% health insurance paid
Hybrid work from home is offered upon completing the initial time period of work
Responsibilities
Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation and certificates.
Answer customer calls and correspondence regarding new or existing insurance policies and certificates.
Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system ( AMS360 ).
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
Hold the insurance license (or working towards getting a license) required by your state and have a minimum of one year of commercial lines insurance account management experience, or comparable work experience.
Demonstrate knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, as well as the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Government Relations Associate
Remote Customer Relations Coordinator Job
AxAdvocacy Government Relations Associate Job Description:
AxAdvocacy specializes in strategic advocacy, policy analysis, and building relationships to advance our clients' interests. Our team of experts is committed to providing exceptional service and achieving impactful advocacy results.
Associates are important members of the AxAdvocacy team and directly support our clients, lobbyists, and public affairs/communications divisions, by helping to develop, research, and implement strategic solutions. We work as a team to produce high-quality, data-driven policy analysis and strategic insights to our clients.
This position offers a dynamic and growth-oriented opportunity to contribute to the success of our government affairs, advocacy, and corporate campaigns, in supporting clients across a wide range of economic sectors.
Location: Washington, DC
Full-time, in-office: 9:00 - 5:00 p.m. Eastern.
Flexible paid time off and reasonable remote work considered on an annual basis.
Support Lobbying and Government Relations Advocacy Efforts:
Collect, analyze, interpret, and disseminate legislative and regulatory policy, congressional floor activity, legislation, appropriations, fiscal year budgets, hearings, relevant bills, updates on bills, and developments/progress in key issues resulting in creation of reports and status updates to notify clients of legislation status related to their legislative platform leanings.
Research and obtain data to identify patterns and trends to make recommendations; research and develop necessary information and materials to prepare Consultants for meetings, conferences, and congressional hearings; compile report(s) to recommend clients' planning.
Build and maintain relationships with U.S. legislators, policy makers, regulators, and their staff, including contacting and scheduling meetings; maintaining frequent contact with a broad range of high-ranking officials; and serving as liaison between consultants and U.S. congressional members, staff, and other government agencies.
Maintain contact with firm clients; preparing detailed monthly reports to update clients on federal and state government activities for related actions via directives, policy statements, or issuances.
Comfortable attending various political fundraising events on behalf of clients and AxAdvocacy professionals.
Production of high-quality policy analysis and strategic reports.
Develop and execute research strategies that align with the firm's advocacy goals and clients' interests.
Prepare and organize meeting agendas, manage itineraries, and follow-up on actions items.
Participate in weekly Government Relations team meetings, as well as other various meetings to discuss company projects and objectives.
Serve as a utility player, assisting in various tasks and responsibilities as needed. Including collaboration with other departments to integrate research findings that may be beneficial to both Government Relations and Public Affairs Departments.
Successful candidates for this position will possess the following qualities and skills:
Strong analytical and strategic thinking characteristics and ability to provide actionable insights.
Desire to work in a fast-paced, collaborative environment.
Must have strong writing skills and willing to provide a writing sample.
Exceptional teamwork and collaborative approach to projects.
Eagerness to learn and grow professionally.
Proficiency in PowerPoint and experience in preparing presentation decks.
Ability to work under pressure and manage multiple priorities effectively.
Flexibility and adaptability to take on diverse tasks and responsibilities.
Deep understanding of the U.S. legislative and executive branches, including the policymaking process.
Proven track record of producing high-quality policy research and analysis.
Strong network of contacts within the policymaking community is a plus.
Compensation/Benefits
· Competitive salary commensurate with experience
· Discretionary bonuses in even-numbered years
· 401k with company match, health, vision, dental, and more!
Bilingual French-Canadian/English Customer Service Agent
Remote Customer Relations Coordinator Job
The KellyConnect Customer Care Specialist answers incoming calls, resulting in placing orders, problem solving, and resolving inquiries to customers' satisfaction, while maintaining the highest quality standards. Customer Care Specialists also document feedback from customers and respond accordingly.
This is a fully remote position. Schedule is between 9am and 7pm, Eastern Time, Mon-Fri.
Responsibilities:
Key orders received from US and Canada customers via phone to the order entry system according to established customer service procedures while maintaining departmental standards.
Actively listen and problem solve to effectively resolve customer issues.
Serve as an essential link between customers and various internal departments such as Sales, Customer Financial Services, Customer Relations and Distribution.
Provide resolution to customers' inquiries, returns and feedback utilizing the appropriate system and other related materials.
Assist with Data Entry tasks and other administrative task as necessary.
Serve as a liaison between Customer Financial Services, Customer Relations, Sales, Distribution and other teams within the organization as needed by the customer.
Adhere to Environmental Health and Safety policies and procedures, and support department objectives.
Qualifications:
Bilingual fluency in English and French required, French-Canadian strongly preferred.
Bachelor's degree preferred, HS Diploma or equivalent required
3+ years customer service experience, preferably in a call center environment within the past 5 years
10 key and data entry by touch (WPM 40+) preferred
Medical device experience preferred
Proficiency in Microsoft Office (Outlook, Word and Excel) required
Reliable team-player with strong work ethic and ability to deliver excellence in all tasks
Strong critical listening and customer service resolution skills
Ability to work in a cross-functional team environment and maintain productive, collborative relationships
Clear and concise written and verbal communication
Ownership and accountability for all assigned tasks
Ability to flex with quickly changing priorities
Extreme attention to detail/process-compliance
Able to multi-task, plan and organize
Get a complete career fit with Kelly .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Family Enrollment Specialist - Call Center CSR
Remote Customer Relations Coordinator Job
Ultimate Staffing is part of the Roth Staffing family of Companies, which is one of the largest, privately held staffing companies in the country, with locations across the country. We are proud of being the only staffing company recognized with all industry's top awards for: The Best Staffing Firm to Work for, The Best Staffing Firm to Temp for and the Best in Client Service. We get to create remarkable experiences every day. We are just a different kind of company!
One of Oregon's top employers has engaged our firm in their search for an enthusiastic, thoughtful, highly motivated problem solver that is passionate about creating a positive customer experience. The right person will be a crucial part of the organization and a strong representation of the company's values and mission. They should be flexible and willing to provide support across all teams to ensure the best experience for families and partners. Being self-motivated with the ability to work in a high-volume work from home environment is key to success.
Job Title: Family Enrollment Support Specialist
Salary: $18.50/Hour
Location: Remote
Key responsibilities include:
Build strong relationships with business partners across the organization
Build sustainable relationships of trust through open and interactive communication
Go the extra mile to engage our families and personalize conversations verbally and in writing
Handle family concerns, provide appropriate solutions and alternatives and follow up to ensure resolution. Use critical thinking and de-escalation techniques to navigate through challenging and emotional parent interactions
Follow professional communication procedures, guidelines, and policies
Provide service through chat, email, social media, and telephone to parents of children using our programs and services
Attempt to resolve concerns during the first interaction
Thoroughly log and document all calls, emails, and chats in our internal ticketing system
Follow concerns through to resolution; partner with field and corporate teams as needed to resolve concerns
Ask questions to interpret, analyze and anticipate the caller's situation, concern, and determine next steps to resolve their issue
Share feedback with leadership on what you hear from families, and ask questions of your leaders to better understand service and experience expectations
Share innovative thoughts, ideas, and solutions to improve current procedures and improve our family experience.
Work as part of a team by collaborating with colleagues and allowing for an open dialogue to best resolve a parent's question or concern.
Meet or exceed team and department metrics, productivity, quality, and experience goals, and ability to maintain these consistently
Meet attendance requirements for this role. This team is a business-critical team that must meet the demands of busy phone, email, and chat volumes
Key desired skills and experience:
Great customer service skills and the desire to help others
Must be self-motivated and a self-starter
Previous remote call center work experience a plus
Dedicated workspace at home that is away from distractions and interruptions. Must be able to sit/stand at desk for entire shift (except for breaks/lunches) and remain focused on tasks throughout the shift
Must have an internet connection that is fast and reliable
The ability to use logic and reasoning to reach conclusions and approaches to problems
The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters
The ability to work under stressful and sometimes emotional situations
The ability to actively listen and communicate effectively through clear speech and hearing
Outstanding written and verbal communication skills via email and chat
Ability to establish and maintain cooperative working relationships with co-workers and the public.
Ability to work in a fast paced, deadline-oriented environment and multi-task to meet time constraints.
Capable of adjusting priorities quickly
Occasional flexibility with schedules, occasional overtime
Basic data entry and billing experience are helpful
2-3 years of customer service support provided via phone and email
High School graduate or equivalent, 2 years degree a plus
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Financial Customer Service Professional
Remote Customer Relations Coordinator Job
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
**While this is a remote position, candidates must be willing to come into the office 4 to 6 times per year**
8515 E. Orchard Road
Greenwood Village, CO 80111
What you will do
Work in collaboration with a team of associates and launch your financial services career in our call center! New to the industry? No problem. Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory. Partner with our team and clients to:
Provide excellent service within our call center for our customers' retirement savings accounts
Educate and empower our customers without having to make cold calls or sales
Communicate critical plan updates and changes
Process contribution changes, loans, and withdrawals
Process general account changes upon direction from the customer
Receive the opportunity to train and study to obtain FINRA Series 6 & 63 licenses
What you will bring
Availability to work a 40-hour work week, outside of traditional business hours, Monday through Friday with an occasional Saturday
Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience
Capability to work overtime as required based on business need
What will set you apart
Fluency in both English and Spanish
Financial Services or call center experience
FINRA series 6 and 63 or higher equivalent licensure
A passion for providing quality customer service
Desire to engage with customers over the phone
Capability to adapt communication style while servicing our diverse customer base
Attention to detail and ability to learn and apply financial industry policies, processes, and procedures
Required Minimum Internet Specifications:
** While this is a remote position, candidates must be willing to come into the office 4 to 6 times per year ?**
To ensure you are set up for success, you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to attend training and work without interruption. Other necessary computer equipment, headset and training materials will be provided.
Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality
Associates are
required
to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality.
#PJPS
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Medical, dental, vision and life insurance
Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time - 16 hours per calendar year
Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.
Base Salary Range
$38,900.00 - $53,450.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Equal opportunity employer
•
Drug-free workplace
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***
Job Posting End Date at 12:01 am on:
06-10-2025
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Workplace Flexibility: Hybrid
WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour
Remote Customer Relations Coordinator Job
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Additional information:
Salary: 45
Frequency: Per hour
Employment type: Full-time
Remote Customer Service Representative - Product Testing
Remote Customer Relations Coordinator Job
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Additional information:
Remote Job: Fully in-person
Employment type: Full-time