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Customer Service Agent Jobs in Branford, CT

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  • Customer Experience (CX) Specialist

    Russell Tobin 4.1company rating

    Customer Service Agent Job 32 miles from Branford

    Customer Experience Specialist Schedule: Onsite, Monday - Friday, 8:00 am - 4:30 pm Job Type: Full-time Compensation: $25 - $28 per hour We are seeking a passionate and detail-oriented Customer Experience Specialist with pool industry experience to support our Customer Experience (CXM) Manager in delivering exceptional service to our high-end clientele. As the direct support to the CXM, you will play a pivotal role in enhancing the customer journey and ensuring each client interaction is aligned with our luxury brand standards. This is an exciting opportunity to work in a dynamic environment, where your contributions will directly impact client satisfaction and brand loyalty. Key Responsibilities: Customer Engagement: Actively engage with clients to understand their unique needs and preferences, ensuring that their experience exceeds expectations. Use empathy and excellent communication skills to create personalized interactions. Experience Delivery: Work closely with internal teams to ensure seamless service delivery that reflects our luxury brand values. Identify areas of improvement and advocate for stronger customer experiences. Feedback Implementation: Gather and analyze client feedback, driving continuous improvement by working with internal teams to enhance the overall customer experience. Relationship Building: Serve as the primary point of contact for clients, fostering strong relationships and customer loyalty to the brand. Service Excellence: Maintain the highest service standards, ensuring every client feels valued and prioritized in every interaction. Performance Metrics: Collaborate with the CXM to track and improve key performance indicators related to customer satisfaction and overall experience. Qualifications: Pool Industry Experience is required-no exceptions Exceptional communication skills, both verbal and written Strong interpersonal skills with a focus on customer engagement and relationship-building Ability to understand and address client needs with empathy and efficiency Experience working in a customer-facing role, preferably in a luxury or service-focused industry A passion for delivering high-quality service and contributing to an outstanding customer experience Strong organizational skills with the ability to handle multiple tasks and prioritize effectively If you're ready to bring your passion for service excellence and pool industry expertise to a dynamic team, apply today to join us as a Customer Experience Specialist!
    $25-28 hourly 26d ago
  • Medicare Customer Service Specialist

    Kelly Professional & Industrial

    Customer Service Agent Job 35 miles from Branford

    Now Hiring: Customer Service Representative (Medicare Focused) | Contract-to-Hire Opportunity Are you a compassionate problem-solver with a passion for helping others? Do you thrive in a supportive, fast-paced environment where your communication and multitasking skills shine? If so, we want to meet you! We're seeking a Customer Service Representative to join our growing team and be the friendly, knowledgeable point of contact for our valued Medicare (65+) client base. This is a temp-to-hire role with full-time hours and a clear path to permanent employment. What You'll Do: Provide outstanding support via phone and email with empathy, patience, and professionalism Assist members with insurance claims, Medicare & Part D questions, and prescription issues No prior Medicare customer service needed, will accept applicants with strong customer service / call center background Serve as the liaison between members, providers, pharmacies, and insurance carriers Navigate databases and systems efficiently (basic computer skills required) Document interactions and follow up to ensure resolutions Stay organized and adaptable in a dynamic team setting Schedule & Details: Location: Avon, CT 06001 Pay: $18 per hour Hours: 10:00 AM - 6:00 PM, (Monday-Friday) Lunch: Choose 30 or 60 minutes (unpaid) Work Week: 35-37.5 hours based on lunch choice Training: Compliance training required What We're Looking For: Strong customer service background Excellent verbal and written communication Working knowledge of insurance/Medicare terminology preferred Proficiency in Outlook, Word, and Excel Problem-solving mindset and collaborative spirit Ability to multi-task, adapt, and follow up with precision Experience working with a senior population is a plus! Perks That Set Us Apart: Free lunch benefit - up to $20/day covered Be part of a mission-driven team focused on making a difference for Medicare participants Immediate interviews available - we're ready to hire! If you're ready to bring your skills to a role where compassion meets action, apply now - we're excited to hear from you!
    $18 hourly 3d ago
  • Customer Service Representative

    Ultimate Staffing 3.6company rating

    Customer Service Agent Job In Branford, CT

    We are currently seeking a Customer Service Rep on the Shoreline! What's in it for you? Full time hours Monday - Friday 8:30-5p Weekly pay $20/hr Health Insurance offered! Looking to start ASAP Job Description: The Customer Service Representative (CSR) serves as the primary point of contact between the manufacturing company and its customers. This role is responsible for processing orders, managing customer inquiries, coordinating with production and logistics teams, and ensuring timely delivery of products. The CSR must maintain a high level of professionalism, accuracy, and responsiveness to support customer satisfaction and business growth. Key Responsibilities: Respond to customer inquiries via phone, email, and other channels. Enter and manage sales orders in the system. Coordinate with production, shipping, and quality teams to ensure on-time delivery. Resolve order issues, delays, and complaints promptly. Maintain accurate records of customer interactions and transactions. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $20 hourly 7d ago
  • Customer Service Specialist

    Scan-Optics 4.2company rating

    Customer Service Agent Job 37 miles from Branford

    Scan-Optics is a leading global provider of cloud based, AI, Intelligent Data Management solutions, professional services, business process management and support services to B2B, government and higher education institutions. Our pioneering technology has been shaping the industry by using data technologies paired with cognitive and AI advances. We're using cutting edge AI technology and machine learning to bring you easy.forward™ , an Intelligent Data Management solution that captures data securely and accurately! As leaders in this revolutionary field, we understand not only the technological nuances of intelligent data management we also know how to make that intelligent processing work through a human-centered design approach. Are you ready to join a fun, fast paced, growing company? What You Will Be Doing: · Review and confirm the scope of work provided by the Sales team. · Establish and coordinate on-boarding of new client work projects. · Conduct meetings with clients to ensure project requirements are clearly understood and agreed upon · Understand the details of how the digital information will be used and what system the client will use to host their data · Communicate regularly with internal departments and strategic partners to ensure service delivery expectations are understood. · Communicate with clients about in or out of scope requests and any pricing changes. · Coordinate with internal teams to ensure timely completion of tasks. · Monitor client purchase orders to ensure financial completion and provide overage estimates to Sales team. · Provide excellent customer service and act as the main point of contact for clients throughout the project. · Address client inquiries, concerns, and provide proactive project updates · Provide exceptional customer service (proactive and reactive) by email, phone, and written correspondence. · Manage and prioritize ever-changing project priorities · Make recommendations to systematize and improve office efficiencies and lead process improvement projects. · Other projects as assigned. What You Have: · 4+ years of experience in a customer care or customer service role · Attention to details · Strong organizational and time management skills · Ability to synthesize large quantities of complex data into actionable information · Ability to work and communicate across departments with business partners · Excellent verbal and written communication and presentation skills Perks/Benefits at Scan-Optics: · Robust benefits package including: o Medical o Dental o Vision o Additional voluntary products o PTO o 12 Paid Holidays o 401k Matching Be one of the core drivers of the company's success Potential to take on more responsibility as the company grows This is an in-person role, based in the office at our Manchester, CT headquarters.
    $31k-37k yearly est. 41d ago
  • Customer Sales Advisor

    Speeders

    Customer Service Agent Job 24 miles from Branford

    Speeders Car Wash Hiring Event! Time: 9AM-12PM & 1PM-5PM Hiring Event Location: Wyndham Southbury - 1284 Strongtown Rd, Southbury, CT 06488 Speeders Locations Hiring Now: 2160 Straits Turnpike Middlebury, CT Entry Ride Operator (E.R.O.) - $18/hr Customer Sales Advisor (C.S.A.) - $18/hr Parking Lot Attendant (LOT) - $18/hr 1698 Watertown Ave, Waterbury, CT Customer Sales Advisor (C.S.A.) - $17/hr What To Expect: Our hiring managers will be conducting on-the-spot interviews for various positions across. Be prepared to showcase your skills and experience, as we will be making offers right then and there for outstanding candidates! Engage with our team and learn more about our company culture and values. This is a great opportunity to ask any questions you might have. Enjoy a lively atmosphere. We'll also have a selection of refreshments. You'll learn about what it's like to work here, the growth opportunities available, and how we support professional development. Who are we? Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our Mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity. Compensation, Benefits & Perks Medical, Dental, and Vision Insurance Flexible scheduling Paid Time Off (PTO) 401(k) Career Growth based on Performance and not Seniority - 75% of employees were promoted within Summit Wash Holdings Referral Bonus up to $800.00 per qualified hire, dependent on position Free Car Wash Membership General Requirements Authorized to work in the U.S. Basic Computer Skills Highly developed communication skills - bilingual a plus! Carwash experience to understand industry-specific challenges and opportunities preferred 8th Grade Proficiency or Above Physical Requirements Able to lift at least 20lbs. Ability to be on your feet for at least 8 hours at a time. Mobility to work in areas that require kneeling, crouching, or crawling. Capable of working in both extreme weather elements - hot and cold Core Values S.E.L.F. Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations. Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect. Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best. Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling. At Summit Wash Holdings, success starts with the S.E.L.F., ensuring our teams feel supported, valued, and empowered to grow. We foster a culture of mutual respect, collaboration, and work-life balance while delivering on our promise to customers. Join us as we redefine the car wash industry through passion, integrity, and innovation!
    $18 hourly 6d ago
  • Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)

    Siteone Landscape Supply 4.2company rating

    Customer Service Agent Job 34 miles from Branford

    SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
    $42k-51k yearly est. 32d ago
  • Parts Representative I

    Canon U.S.A., Inc. 4.6company rating

    Customer Service Agent Job 27 miles from Branford

    US-CT-Rocky Hill Type: Full-Time # of Openings: 1 CUSA Rocky Hill CT About the Role As a Parts Representative, your primary focus will be to pick, pack, receive and ship all parts orders as directed, quickly and accurately. Your Impact - Creates move orders and processes good/used returns accurately on a daily basis. - Ensures all orders are shipped to the correct technician/location using the correct courier (ups vs. fedex) and ship method (red vs. ground). - Ability to reason, communicate, make cognitive decisions, understand deadlines and timelines and provide accurate results. - Provides a high level of Customer Service. - Prepares shipments of repairable/ salvageable items. - Performs other duties as assigned. About You: The Skills & Expertise You Bring HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Warehouse/inventory experience. - Well organized, good communication skills, able to prioritize, and have excellent customer service skills. Committed to providing quality results to all internal and external customers, and have good time management skills. - Experience in a computerized environment. - Excellent attention to detail and outstanding time management skills. We are providing the anticipated rate for this role: $17.20 - $21.84 hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #LI-RH1 #PM19 #LI-Onsite PI0bb7a524e57c-37***********8
    $17.2-21.8 hourly 3d ago
  • Weekend Care Professional

    Home Instead 4.0company rating

    Customer Service Agent Job 17 miles from Branford

    WE ARE LOOKING FOR A WEEKEND CARE PRO (THIS INCLUDES FRIDAY'S, SATURDAY'S & SUNDAY'S). MUST HAVE WEEKEND AVAILABILITY FOR MORNINGS, AFTERNOONS AND EVENINGS!! Welcome to Home Instead Trumbull, CT. We are looking for a caring, compassionate & dedicated Care Professional to join our mission of enhancing the lives of aging adults throughout our community. Home Instead provides a variety of non-medical solutions that allow people to remain in their home and meet the challenges of aging with dignity, support and compassion. Duties include, but are not limited to: Assistance with activities of daily living (bathing, dressing, toileting, transferring, feeding) Experienced with cognitive impairment preferred Companionship and conversation Light housekeeping tasks (vacuum, wet mop, dust, laundry, etc.) Meal preparation Transportation Reminders (medication, appointments, etc.) Engagement of Functional Activities for Mind & Body Must be dependable, possess an excellent attitude and the ability to follow instructions. Ability to treat seniors and their property with dignity and respect Ability to communicate with all team members of Home Instead, clients and their family members in a friendly and professional manner. Ability to adapt to various living environments and locations Requirements for Care Professionals are: Drive to help Seniors thrive in the community Current proof of negative TB Ability to lift, push or pull 25 pounds Complete a criminal background check, DMV check and Drug Screen Possess a valid driver’s license and valid auto insurance Caring for people is a labor of love that requires a special person and just the right touch. To find out more about this fulfilling career opportunity and to fill out our online application please visit *********************** and Jennifer in Human Resources will call you to come in for an interview. We can't wait to meet you !!! Each Home Instead office is an independently owned and operated franchise of Home Instead, Inc., an Honor Company. CT DCP Reg. #HC.0000160
    $27k-33k yearly est. 5d ago
  • BIA Customer Service Agent (personal lines)

    Arbella Insurance 4.6company rating

    Customer Service Agent Job 35 miles from Branford

    As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently searching for Customer Service Agents to join us in one of our Connecticut locations. We have offices in Avon, Enfield, Mansfield, Southbury and Fairfield. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role. The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries. We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more. Experience within the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must. The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.
    $32k-36k yearly est. 15h ago
  • 30K Production Chief Customer Liaison (Onsite)

    RTX

    Customer Service Agent Job 36 miles from Branford

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Security Clearance: None/Not Required Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? What You Will Do: Pratt & Whitney's 30K Production Chief organization is seeking a 30K Production Chief Customer Liaison to join our team in this exciting and challenging role. The team actively supports Pratt & Whitney's growth products engaging in a collaborative work environment to meet and exceed our customers expectations. In this role the successful candidate will be responsible for supporting Airbus through our Joint Improvement plan with reviews and critical part management. Manage program allocation of constrained material to support program priorities Responsible for critical material status reports (i.e. Heatmap) process (integrate build plan updates, reporting, ad-hoc) Coordinate with Global Network Operations and Command Center regarding Critical Parts List updates Support SI&OP process & facilitate gap closure activities Will focus on automation/increase in efficiency of existing processes/tools; support automation of heat map and critical part reporting Usage of early warning tool to identify material shortages Perform Airbus reporting to customers identifying any risks and initiate action plans Conduct quarterly review and data gathering /planning Manage the Manufacturing Rotation Program Qualifications You Must Have: A Bachelor's Degree with a minimum 10 or more years' experience in an engineering, manufacturing operations, materials management, program/project management, supply chain/logistics or closely related industrial environment OR a Masters' Degree and minimum 7 or more years' experience in an engineering, manufacturing operations, materials management, program/project management, supply chain/logistics or closely related industrial environment Demonstrated proficiency deriving insights from detailed analysis of complex data Demonstrated relationship management skills highlighted by experience working projects cross-functionally Demonstrated ability to collaborate with stakeholders at the client, peer, supplier and senior leadership levels Working knowledge of SAP Working knowledge of Microsoft Office Suite tools U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract Qualifications We Prefer: Bachelor's Degree in Engineering, Supply Chain or Materials Advanced Degree (MS/MBA) Learn More and Apply: What is my role type? In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $50k-98k yearly est. 29d ago
  • 30K Production Chief Customer Liaison (Onsite)

    RTX Corporation

    Customer Service Agent Job 36 miles from Branford

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Security Clearance: None/Not Required Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? What You Will Do: Pratt & Whitney's 30K Production Chief organization is seeking a 30K Production Chief Customer Liaison to join our team in this exciting and challenging role. The team actively supports Pratt & Whitney's growth products engaging in a collaborative work environment to meet and exceed our customers expectations. In this role the successful candidate will be responsible for supporting Airbus through our Joint Improvement plan with reviews and critical part management. * Manage program allocation of constrained material to support program priorities * Responsible for critical material status reports (i.e. Heatmap) process (integrate build plan updates, reporting, ad-hoc) * Coordinate with Global Network Operations and Command Center regarding Critical Parts List updates * Support SI&OP process & facilitate gap closure activities * Will focus on automation/increase in efficiency of existing processes/tools; support automation of heat map and critical part reporting * Usage of early warning tool to identify material shortages * Perform Airbus reporting to customers identifying any risks and initiate action plans * Conduct quarterly review and data gathering /planning * Manage the Manufacturing Rotation Program Qualifications You Must Have: * A Bachelor's Degree with a minimum 10 or more years' experience in an engineering, manufacturing operations, materials management, program/project management, supply chain/logistics or closely related industrial environment OR a Masters' Degree and minimum 7 or more years' experience in an engineering, manufacturing operations, materials management, program/project management, supply chain/logistics or closely related industrial environment * Demonstrated proficiency deriving insights from detailed analysis of complex data * Demonstrated relationship management skills highlighted by experience working projects cross-functionally * Demonstrated ability to collaborate with stakeholders at the client, peer, supplier and senior leadership levels * Working knowledge of SAP * Working knowledge of Microsoft Office Suite tools * U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract Qualifications We Prefer: * Bachelor's Degree in Engineering, Supply Chain or Materials * Advanced Degree (MS/MBA) Learn More and Apply: What is my role type? In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $50k-98k yearly est. 32d ago
  • Customer Relations Specialist (Internet Sales)

    Smith Haven Chrysler Jeep Dodge Ram

    Customer Service Agent Job 33 miles from Branford

    This is an outstanding opportunity to become a member of our rapidly expanding Retail Customer Experience Center. Our department answers inbound inquiries, sends the proper information and follows up with friendly phone calls and emails. We are looking for the right person with the following skills - Very process oriented and organized, Very friendly - Goal oriented - work for hourly rate and commission/bonus, Persistent you know how to get things done. This is a commission based job and an employee in this position would earn a weekly salary and commission. Pay plans are determined by a multitude of factors including but not limited to, prior experience and education. ***Willing to train**** Other Duties Include: - Answering incoming phone calls - Answer internet leads by a timely matter - communicate with our customers via phone, text and email - Logging Customer details and comments in our CRM. -Maintaining contact with our customers to make sure they are being taken care of - Consistently going through all customer base to follow up with all customers - Scheduling and following up with any no show customers -Multitasking, constantly taking leads and answering the phones -Maintain and communicate with all customer bases -Work closely with the sales team - Friendly, enthusiastic and reliable team player, positive attitude No previous automotive experience is necessary. However, the right person with customer service skills, hospitality, bartender, barista, telephone sales, call center or similar experience is preferred. Hourly rate and performance bonus. Based on experience. Some evening and weekend hours - full time position. We offer: Free College Tuition for all Chrysler employees and their family members, including textbooks! 401K Retirement Plan! Top-of-the-Line Health Plan! Dental and Vision Insurance Plans! Flexible Work Schedule for most departments. Above market pay plans! Direct Deposit! Newly Refurbished State-of-the-Art Facilities! Upward Career Mobility! Multiple examples in the company of employees moving up the ranks! From Lot Person to General Sales Manager! Paid vacation and sick/personal time for all full time employees! Credit for Volunteer Work! Paid on-the-job training! Pleasant, professional work atmosphere! Sales employees receive 6 full weekends off per year, in addition to any sick or vacation time! Employee feedback encouraged by management! Yearly employee feedback surveys! Yearly reviews for most positions. Big corporation level of HR Department, in a small company! Full employee handbook, etc. Growing company! Constantly adding employees! Great opportunities! Company donates to various charities and the local Long Island community! Generator on Premises! Always operational! Rigorous vetting process, drug testing, personality assessments, etc. To make sure all employees are the Best-of-the-Best! Huge advertising budgets and campaigns. Huge opportunities for a constant stream of business! Bustling stores! Monthly management meetings in each department to ensure all problems are quickly identified and deal with efficiently. Requirements Strong communication skills via phone and email Effectively manage assigned leads according to our process Set and confirm appointments that show Work with sales staff to coordinate follow up and appointments Strong sense of urgency Ability to engage with our customers in a friendly manner Efficiently complete phone calls and emails Strong written and verbal communication skills Ability to handle rejection Time management and organization skills Salary Description Salary plus commission
    $38k-62k yearly est. 60d+ ago
  • Call Center Representative

    Fair Haven Community Health Care 4.0company rating

    Customer Service Agent Job 6 miles from Branford

    Job Description Fair Haven Community Health Care FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at over 143,000 office visits in 21 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “ To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive .” For 53 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay. Job purpose The Call Center Representative works closely with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while professionally managing a high volume of incoming calls in a call center environment. Schedules patient appointments and perform tasks in medical records. Duties and responsibilities The Call Center Representative will effectively triage calls and accurately schedule all new and existing patients with appropriate provider. Typical duties include but are not limited to: Schedule, utilize triage referral guidelines and script usage to assist patients who call into the call center Answer multi-line telephone system, screen and direct telephone calls to the appropriate person in an efficient manner while utilizing appropriate paging system Accurately acquire, confirm and input demographic and insurance information for all patients. Perform other related duties as assigned. Qualifications High School diploma, or GED is required. An Associate’s degree is highly preferred. Minimum of one to two year relevant work experience in a high volume medical call center highly preferred. The Call Center Representative is the first point of contact for our organization; must be compassionate, highly motivated, organized individual. Electronic appointment scheduling and data entry experience required. Exceptional phone etiquette incorporating strong communication, interpersonal and customer service skills a necessity. Strong critical thinking and problem solving skills with the ability to work as a member of the team to serve patients is amust. Bi-lingual in English and Spanish is required. Physical Requirements/Work Environment Variable 8 hr. shifts between 7am-8pm, including weekends as needed Minimal physical effort Must be able to operate computer and telephone continuously District travel as necessary American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR yr Bb0kOcc6
    $33k-39k yearly est. 6d ago
  • Call Center Representative

    Telecommunications and Technology 3.7company rating

    Customer Service Agent Job 30 miles from Branford

    Join our dynamic team at Axe Elite, where we prioritize people over profits and uphold the highest standards of character and integrity. At Axe Elite, we believe that success is not only measured by financial gains but by the positive impact we make on individuals and communities. Our unique company culture prioritizes the well-being and development of our people while striving for outstanding customer service and ethical business practices. Our vibrant culture fosters collaboration, growth, and personal development, ensuring that every member of our team thrives professionally and personally. Benefits: Equal opportunity of reaching high-level positions within the company Mentorship and coaching Weekly pay No experience required No cap on income Monthly and yearly recognitions High Ticket Commission Sales Daily, Weekly, and monthly bonuses Car bonus Responsibilities and Duties Contact business owners and consult them on their technology needs Maintain knowledge about product information and promotions Manage client relationships Perform at the highest level Communicate with clients via phone and email Full Time Position Monday-Friday Compensación: $2,600.00 per month
    $2.6k monthly 60d+ ago
  • Service Dispatcher

    Respect Auto Group

    Customer Service Agent Job 38 miles from Branford

    Job Title: Service Dispatcher Plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. Essential Duties Implements and maintains an effective dispatch system. Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required. Prioritizes and controls all comebacks to ensure proper and prompt attention. Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation. Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer. Maintains timely and professional contact with service customers. Maintains an organized and up-to-date repair log. Prepares estimates when required. Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly. Opens and closes repair orders. Checks customer credit status. Ensures that technicians follow warranty material disposition procedures. Communicates job status with the next shift supervisor. Schedules maintenance for service department vehicles and equipment. Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed. Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment. Advises parts manager and service manager of repetitive shortage so that corrective action can be taken. Maintains high customer satisfaction ratings. Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department. Maintains a clean work area. Maintains a professional appearance. Other tasks as assigned. Marginal Duties [If applicable.] Supervisory Responsibilities [If applicable.] Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Certificates, Licenses, Registrations Valid Driver's License Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Title: Service Dispatcher Department: Reports To: FLSA Status: Prepared By: Prepared Date: Approved By: Approved Date: Revised Date:
    $30k-40k yearly est. 60d+ ago
  • Service Dispatcher

    N H Ross Inc.

    Customer Service Agent Job 28 miles from Branford

    Job Description Service Dispatcher NH Ross is a family-run business that is dedicated to giving customers the best service possible. Founded in 1971, NH Ross specializes in residential Heating, Cooling, Plumbing, Gas Conversions, and Electrical. We are looking for a Service Dispatcher person to join our Team! Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing. Pay Range: $19.00/hr.- $23.00/hr.+ Commission - Depending on Experience Hours: 10am-7pm Benefits: Medical Insurance Life Insurance 401(k) plan Sick Vacation Personal days Holidays This position has room for advancement. We offer paid on-going training, great work culture and more. Required Qualifications: Advanced customer service skills Ability to multi-task Organized Geographical knowledge of service area or map reading skills Knowledge of industry is recommended but not required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Service Titan Experience is preferred but not required Strong computer skills required
    $19-23 hourly 11d ago
  • Customer Service Representative

    Ultimate Staffing 3.6company rating

    Customer Service Agent Job 17 miles from Branford

    The Customer Service Representative is responsible for contacting customers to collect outstanding payments, handling account discrepancies, and negotiating payment solutions. Onsite full time 40 hours Weekly pay - $23 per hour with room for growth Temp to Hire Opportunity Health Insurance Offered Key Responsibilities: Initiate contact with customers by phone, email, and letters to discuss overdue payments. Professionally and respectfully engage with customers to understand payment delays and work toward a resolution. Negotiate payment plans or settlements with customers who are experiencing financial difficulties. Offer solutions to help customers bring their accounts up to date, including setting up payment plans when applicable. Review customer accounts regularly to assess payment history and determine the most effective collection strategy. Track and follow up on overdue accounts until resolved or escalated. Address customer inquiries or disputes with a focus on resolving issues promptly and professionally. Qualifications: 1-2 years of experience in collections, customer service, or a related role preferred. Excellent verbal and written communication skills. Strong negotiation and conflict-resolution abilities. Proficiency with Microsoft Office. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $23 hourly 7d ago
  • Customer Sales Advisor

    Speeders

    Customer Service Agent Job 34 miles from Branford

    Speeders Car Wash Hiring Event! Time: 9AM-12PM & 1PM-5PM Hiring Event Location: 200 Columbus Blvd, Hartford, CT, 06103 New Speeders Car Wash Opening Soon!672 Hartford Road, Manchester, CT Entry Ride Operator (E.R.O.) - $18/hr Customer Sales Advisor (C.S.A.) - $18/hr + unlimited commissions Parking Lot Attendant (LOT) - $18/hr What To Expect: Our hiring managers will be conducting on-the-spot interviews for various positions across. Be prepared to showcase your skills and experience, as we will be making offers right then and there for outstanding candidates! Engage with our team and learn more about our company culture and values. This is a great opportunity to ask any questions you might have. Enjoy a lively atmosphere. We'll also have a selection of refreshments. You'll learn about what it's like to work here, the growth opportunities available, and how we support professional development. Who are we? Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our Mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity. Compensation, Benefits & Perks Medical, Dental, and Vision Insurance Flexible scheduling Paid Time Off (PTO) 401(k) Career Growth based on Performance and not Seniority - 75% of employees were promoted within Summit Wash Holdings Referral Bonus up to $800.00 per qualified hire, dependent on position Free Car Wash Membership General Requirements Authorized to work in the U.S. Basic Computer Skills Highly developed communication skills - bilingual a plus! Carwash experience to understand industry-specific challenges and opportunities preferred 8th Grade Proficiency or Above Physical Requirements Able to lift at least 20lbs. Ability to be on your feet for at least 8 hours at a time. Mobility to work in areas that require kneeling, crouching, or crawling. Capable of working in both extreme weather elements - hot and cold Core Values S.E.L.F. Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations. Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect. Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best. Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling. At Summit Wash Holdings, success starts with the S.E.L.F., ensuring our teams feel supported, valued, and empowered to grow. We foster a culture of mutual respect, collaboration, and work-life balance while delivering on our promise to customers. Join us as we redefine the car wash industry through passion, integrity, and innovation!
    $18 hourly 2d ago
  • Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)

    Siteone Landscape Supply 4.2company rating

    Customer Service Agent Job 35 miles from Branford

    SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Compensation: Starting at $21.00 an hour Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
    $21 hourly 32d ago
  • 30K Production Chief Customer Liaison (Onsite)

    RTX Corporation

    Customer Service Agent Job 36 miles from Branford

    **Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** **Security Clearance:** None/Not Required Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? **What You Will Do:** Pratt & Whitney's 30K Production Chief organization is seeking a **30K Production Chief Customer Liaison** to join our team in this exciting and challenging role. The team actively supports Pratt & Whitney's growth products engaging in a collaborative work environment to meet and exceed our customers expectations. In this role the successful candidate will be responsible for supporting Airbus through our Joint Improvement plan with reviews and critical part management. + Manage program allocation of constrained material to support program priorities + Responsible for critical material status reports (i.e. Heatmap) process (integrate build plan updates, reporting, ad-hoc) + Coordinate with Global Network Operations and Command Center regarding Critical Parts List updates + Support SI&OP process & facilitate gap closure activities + Will focus on automation/increase in efficiency of existing processes/tools; support automation of heat map and critical part reporting + Usage of early warning tool to identify material shortages + Perform Airbus reporting to customers identifying any risks and initiate action plans + Conduct quarterly review and data gathering /planning + Manage the Manufacturing Rotation Program **Qualifications You Must Have:** + A Bachelor's Degree with a minimum 10 or more years' experience in an engineering, manufacturing operations, materials management, program/project management, supply chain/logistics or closely related industrial environment OR a Masters' Degree and minimum 7 or more years' experience in an engineering, manufacturing operations, materials management, program/project management, supply chain/logistics or closely related industrial environment + Demonstrated proficiency deriving insights from detailed analysis of complex data + Demonstrated relationship management skills highlighted by experience working projects cross-functionally + Demonstrated ability to collaborate with stakeholders at the client, peer, supplier and senior leadership levels + Working knowledge of SAP + Working knowledge of Microsoft Office Suite tools + U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract **Qualifications We Prefer:** + Bachelor's Degree in Engineering, Supply Chain or Materials + Advanced Degree (MS/MBA) **Learn More and Apply:** **What is my role type?** In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. **This role is:** **Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
    $50k-98k yearly est. 31d ago

Learn More About Customer Service Agent Jobs

How much does a Customer Service Agent earn in Branford, CT?

The average customer service agent in Branford, CT earns between $26,000 and $41,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average Customer Service Agent Salary In Branford, CT

$33,000
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