Customer Service Representative Jobs in Avenel, NJ

Job Title: CUSTOMER SERVICE REPRESENTATIVE (BILINGUAL IN PASHTO, URDU, FARSI) FLSA/Grade: Non-Exempt/Hourly Reports to: Customer Service Manager Department: Customer Service The Bilingual Customer Service Representative is responsible for supporting the Company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties. The position of Bilingual Customer Service Representative is not exempt from the overtime provisions of the Federal Fair Labor Standards Act and shall be entitled to overtime compensation for hours worked more than 40 in any one work week. The Bilingual Customer Service Representative shall be accountable and supervised by the Customer Service Manager. Essential Duties & Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Develops maximum sales potential out of assigned customers through good customer service techniques, and knowledge of the Company's products and services as well as the competition's strengths/weaknesses. Applies knowledge of company products/services to efficiently process customer information and respond to inquiries and complaints in a diplomatic manner. Contacts customers via telephone or correspondence as frequently as necessary to meet and surpass sales goals for the company. Reviewing their current order items and getting specifics on items they are not currently buying. Calculates prices, discounts and proposals to meet specific customer requirements in an efficient manner. Remains current on market conditions regarding products and product updates through available resources. Utilizes Company leads to expand current customer base and follow up all leads promptly. Maintains updated, organized files on all assigned customers. Completes and submits customer activity reports each week on sales and backlog orders. Analyzes customer accounts and promptly makes corrections and/or modifications to files. Deleting items that may be on their guide by way of a sub or sample. Keeping items clear and pricing accurate. Contacts customers to obtain missing information or data to ensure an accurate customer database. Trains new Customer Service Representatives as requested on system. Enters appropriate information from customer orders on computer. Verifies all order information for accuracy while entering into system. Perform other duties as assigned by management. Competencies: Oral Communication Skills Written Communication Skills Telephone Etiquette Customer Service Customer Relations Filing Computer literacy Problem solving Organization Professionalism Presentation Shift: Monday - Friday 8:30am - 5:00pm Salary: Will discuss it on the call Work Environment: Office. Required Qualifications High School Diploma or Equivalent. Must be Bilingual (Pashto, Dari, Farsi and Urdu) Preferred: Pashto, Dari, Farsi and Urdu *The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an employment contract or contract of any kind. Maximum Quality Foods, Inc. is an “At Will” employer. Employees can be re-assigned at any time and given other duties within the corporation. Maximum Quality Foods, Inc. has the right to change, modify, suspend, interrupt or cancel in whole or in part any job function outlined in a job description at any time and without advanced notice to the employee. Job Type: Full-time Pay: $19.64 - $25.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Shift: Day shift Work Location: In person

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will possess excellent communication skills and a strong commitment to providing exceptional customer support. This role is crucial in ensuring customer satisfaction and maintaining positive relationships with our clients. As a Customer Service Representative, you will be responsible for addressing inquiries, resolving issues, and delivering outstanding service in a fast-paced environment. Responsibilities Engage with customers through outbound calling to provide assistance and support. Analyze customer needs and offer appropriate solutions or services. Handle incoming calls with professionalism, demonstrating excellent phone etiquette. Maintain accurate records of customer interactions and transactions in the call center database. Collaborate with team members to improve processes and enhance the overall customer experience. Provide bilingual support when necessary, ensuring clear communication with diverse clientele. Assist customers with inquiries related to products or services, offering knowledgeable guidance. Uphold company policies and procedures while delivering exceptional customer service. Experience Previous experience in a call center or customer service role is preferred. Strong ability to communicate effectively in English; bilingual skills are a plus. Proficiency in analyzing customer issues and providing effective solutions. Familiarity with office environments and standard customer support practices.

Key Responsibilities: Provide outstanding customer support by responding to inquiries via phone, email, or live chat in a timely and professional manner. Identify and resolve customer concerns by actively listening, researching solutions, and delivering personalized assistance. Maintain detailed and accurate records of customer interactions using a CRM or ticketing system. Collaborate with internal teams to address complex issues, ensuring prompt and effective resolution. Stay updated on product/service knowledge to deliver accurate and up-to-date information to customers. Assist with order processing, account modifications, or billing-related inquiries when needed. Meet or exceed performance metrics related to customer handling time, satisfaction scores, and first-call resolution rates. Qualifications: High school diploma or equivalent; bachelor's degree preferred. 1+ years of experience in a customer service, support, or related position. Strong verbal and written communication skills. Adept at problem-solving and conflict resolution. Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment. Experience with CRM tools or contact center software is a plus. A positive attitude and a genuine commitment to delivering outstanding customer experiences.

EllaOla is a premium family wellness brand based in New York City. We developed our products with a team of Harvard dermatologists and pediatricians to create a luxurious science-first, plant-based wellness collection offering the safest and most effective for the whole family. Featured in Harper Bazaar, Glamour, Forbes, Town & Country and Marie Claire and sold in Nordstrom, Macy's, Bloomingdales and Babylist. Role Description We are seeking a DTC Customer Experience Associate to ensure outstanding support at every step of the customer journey. In this role, you'll streamline processes, handle inquiries, and collaborate with other teams to enhance the quality and efficiency of our service. Key Responsibilities: Implement a robust online customer experience strategy aligned with the company's mission, brand values, and business goals, ensuring a customer-first culture throughout the organization. Enhance customer satisfaction, retention rates, and lifetime value across all channels. Use customer feedback, analytics, and market research to identify trends and address pain points, delivering actionable insights that improve the customer experience. Ensure timely and effective resolution of customer inquiries and issues Serve as the voice of the customer within the organization, ensuring that customer insights are integrated into product development, marketing campaigns, and operational strategies. Design and execute initiatives to gather customer feedback through surveys, reviews, and social media monitoring. Identify and implement creative solutions and technologies to elevate the customer experience. Qualifications 2+ years in customer experience, customer success, or related roles, ideally within the CPG or wellness industry. Deep commitment to health, wellness, and continuous learning, with a customer-first mindset. Exceptional interpersonal and communication skills In-depth understanding of customer journey mapping, customer satisfaction metrics, and customer support. Data-driven mindset with the ability to translate insights into actionable strategies

Customer Service ( Experienced B2B ) We are looking for an Enthusiastic, Self-Motivated, Experienced Team-Player who is happy to work in an office setting 5 weekdays from 8:30 am to 5:00 pm. We are willing to train anyone with relevant experience. About DAF Products: DAF Products, Inc. has manufactured, produced, and supplied industrial fabrics and technical textiles to manufacturers and distributors for over 30 years. While we stock a diverse product line in locations across the USA, DAF specializes in custom solutions. That can mean custom stocking, custom manufacturing, and even custom products. DAF's custom solutions allow our customers to get the product they need, at competitive prices, all without sacrificing quality. (Our fabrics are not currently used in the fashion industry) DAF Products is a family-owned corporation with 20 employees based in Wyckoff, New Jersey. Key Points Business to Business sales support - Not retail sales. Work In Office - No remote option at this time. On-the-job training Responsibilities Communicate with customers via phone and email Data entry on various platforms Order Entry thru Customer Invoicing Assist sales representatives and management in developing new accounts, qualifying accounts, preparing pricing, and delivery quotations, and sending literature and samples Provide effective communication with sales reps, management, and customers Implement timely invoicing of all orders, calculating and posting all sales rep commissions Obtain and coordinate freight rates and arrangements Coordinate assigned slitting orders, required labeling, bills of lading and packing memos for shipments Handle customer complaints, returned good, and credit memos Contact customers to obtain new orders Help Identify potential customers Monitor Inventory Regularly Qualifications College degree and/or at least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Proficiency in MS Office Applications - Word, Excel, Outlook Ability to multi-task, organize, and prioritize work Compensation Starting Salary to be negotiated based on experience ($45,000-$52,000) Employer Paid Health Insurance after 90-day waiting period (100% health insurance premiums plus deductible paid by employer) 401K after 1 year (entry dates Jan 1 and July 1) 90-day probationary period Two-week vacation after 1 year of employment 5 sick/personal days after 1 year of employment 1 sick/personal day for each quarter worked until 1 year of employment reached Vacation and personal time negotiable for 1st year of employment Why Should You Choose DAF We believe that employees and family always come first. Come join our family!

Our client is a major stock exchange and technology provider. They have a newly created role for a Client Services Specialist to support existing clients. You will be the primary point of contact for US buy and sell side clients using their FX trading solutions. In this role, you will work with global support to provide coverage, ensure swift resolution of incidents and continuous service improvement. This role requires technical fluency, excellent communication skills, and a deep understanding of FX e-trading environments. Key Responsibilities: Collaborate with Sales/Account Managers/Integration teams to deliver seamless client service. Take ownership of incident management: assess, prioritise, investigate, and communicate resolutions. Serve as the primary contact for client incidents, ensuring transparency and timely updates. Conduct system health checks and liaise with third-party providers as needed. Foster strong client relationships via direct engagement, including on-site visits and training. Contribute to service improvement initiatives and support global “follow-the-sun” model with comprehensive handovers. Essential Qualifications & Experience: 3+ years in FX e-trading client support, ideally in a high-pressure environment. Strong understanding of FIX protocol and basic Linux commands. Client-first mindset with a detail-oriented, analytical approach to troubleshooting. Effective communicator, able to tailor technical language for varied audiences. Proven ability to support tier-1 clients and mission-critical systems with composure and professionalism. Self-driven, with excellent organizational and problem-solving skills.

Our client, a well known beauty brand, is seeking a LTT Customer Service Representative II for their Berkeley Heights, NJ team. This role is on a hybrid schedule and the role guarantees a 40 hour work week. The assignment will last for at least 1 year with the potential to extend. It will begin ASAP! Job Description: Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers in a timely manner (TikTok, Facebook, Instagram, Twitter) Support public channels (social, R&R, Q&A) by providing insight, strategy recommendations and engagement as needed Attend brand and care trainings, work sessions and meetings to stay up to date with social strategies and best practices Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer Recognizes and recommends new ways to influence consumers in their purchase decision Alert critical customer complaints to internal teams and assist with problem solving Provide social content and engagement recommendations based on consumer feedback and trends Stay up to date on new social media platforms, tools, and best practices Live in the social ecosystem, stay on top of emerging trends in the landscape Responsiveness: Maintain 100% Reply Rate and established Response Time goals across social channels Maintain consumer satisfaction and sentiment scores as established by the group Monitor personal social KPI's Offers schedule flexibility to support the needs of the business which included weekends Meets established quality standards in all contacts across all channels Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction Qualifications: Bachelor's Degree 1-2+ years' social media engagement experience Customer Service experience desired Customer obsessed mindset Knowledge and experience with major social media platforms required Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours which includes weekends Report back to internal team to funnel insights into product / experience / content creation strategy High level of organization, attention to detail and positive attitude Interest in beauty, fashion and/or lifestyle brands Exceptional writing skills Excellent problem-solving ability Proficient in Microsoft applications including PowerPoint, Word and Excel Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry. NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply. Position: Customer Service Representative Location: Middlesex, NJ 08846 Status: Full-Time (In-Office) Hours: Monday to Thursday: 9:00 AM to 5:30 PM Friday: 9:00 AM to 4:00 PM (early departure) 40 hours paid Job Responsibilities: Engage with customers through inbound and outbound calls. Process orders, coordinate deliveries, and provide timely updates on order statuses. Resolve customer inquiries promptly and accurately, fostering customer loyalty. Document all details of inquiries, comments/complaints, and actions taken. Consistently deliver high levels of professional service and assistance. Job Qualifications: Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus. High school diploma or GED. Proficient in computer skills. Dependable with excellent attention to detail. Strong problem-solving skills, along with excellent communication and interpersonal abilities. Professional demeanor, appearance, and attitude. Excellent typing, spelling, and grammar skills. Demonstrated customer service skills and a positive team-oriented attitude. Benefits: Prompt weekly pay. 401(k) with company match. Medical coverage. Direct deposit. Vacation, personal days, and holiday pay. Growth opportunities within the company. How to Apply: If you are excited about this opportunity, please send your resume to ***********************.

Support sales team through varies order processing procedures to provide the highest level of customer satisfaction. Key Responsibilities: Process in-coming customer calls requiring orders, price quotations, product availability, order status, etc. Process all incoming sales orders including phone, web, email, EDI into ROI. Generate quotes on stock products. Complete all required shipping documentation for proper delivery of foreign orders. Perform invoicing as required including adding freight charges and billing customers. Process all credit card orders. Process daily incoming company mail. Provide administrative support for Sales Support, Sales, etc. Adhere to all ISO 9001 policies and procedures that govern our business. Performs other duties as assigned. Education: High School Diploma, GED, or equivalent experience Experience: 0-1 years' prior relevant experience Minimum Requirements/Qualifications: Ability to interact with customers in a professional manner Basic computer skills including Microsoft Office Excellent communications and customer service skills Good organizational and team related skills Thrives in a fast-paced, collaborative environment, efficiently works under pressure, within deadlines or other time essential constraints Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization Strong work ethic and an ability to excel within a rapidly changing and growing organization

Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA. **************** Key Responsibilities: This is an in-office position. Customer Support (Lead Customer Satisfaction Team Member): Adhere to all SOPs for Customer Support. Handle incoming and outgoing customer calls to ensure timely communication and support. Provide shipping rates for customer inquiries and prospects to ensure the best value. Communicate new orders to the appropriate Business Development/Account Management representative in the system. Maintain and update customer profiles in the accounting system. Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors. Office Administration: Adhere to all SOPs for Office Administration. Maintain all supplies necessary to support office operations. Handle invoice processing, including scanning to DCP. Create SOPs for Office Administration to standardize repetitive job functions as needed. Qualifications: Bachelor's Degree or 4 years of work experience in Customer Service. Strong communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Proficient in Microsoft Office. Proficient in using Zoho CRM software or similar CRM software. Proficient in using Sage accounting software or similar accounting software. What We Offer: Base Salary Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan Opportunities for professional development and career advancement. A collaborative and supportive work environment. Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!

This position is responsible for all aspects of a customers order from receipt of the PO through post shipment contact. The customer service team is critical in ensuring that customers have a positive experience before, during and after sale. Role Expectations Receive and process incoming orders from multiple sources (e-mail, internet, phone/fax) Review purchase orders for accuracy and verify against customer profile in SAP Answer outside phone calls from customers and sales reps to assist with questions related to orders, deliveries, product availability etc. Administrative duties related to order documentation, invoicing, filing, archiving files etc. Communicate with customers by phone and email for follow-up, order clarification, order status and more in a professional and courteous manner Collaborate with purchasing department for back-ordered, special order and future action items Communicate with Shipping & Receiving as well as Accounting departments as needed Back-up inside sales department as needed by processing quotes Core Competencies Prior experience using SAP and Microsoft Office applications. Positive, can-do attitude with professional phone demeanor. Excellent time management, ability to prioritize and problem solve while maintaining a strong customer service mentality. Must be willing to learn Cembre product line. Excellent interpersonal, verbal, and written communication skills with the ability to work as a team. Proven multi-tasker with attention to detail and accuracy Must be reliable, outgoing and a team player. High degree of emotional self-discipline Conflict management skills High level of integrity

Job Title: Customer Service Representative Company: Homery Homery is a fast-growing leader in the home appliance and furniture industry, dedicated to delivering exceptional products and outstanding customer service. Our commitment to quality, innovation, and customer satisfaction sets us apart. As we expand, we are looking for a professional and enthusiastic Customer Service Representative to join our team and be the voice of our brand. Position Overview: The Customer Service Representative will be the first point of contact for customers, ensuring a seamless and positive experience across all touchpoints. This role involves managing inquiries, resolving issues, and providing support with product information, orders, and post-sale service. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Assist customers with questions related to product features, availability, order tracking, returns, and warranty claims. Troubleshoot customer issues and offer effective solutions to ensure satisfaction. Accurately process customer orders, returns, and exchanges within our systems. Maintain thorough and accurate records of customer interactions and transactions in the CRM. Collaborate closely with the technical support, logistics, and sales teams to resolve complex issues. Stay up-to-date on Homery's product catalog, service offerings, promotions, and policies. Identify and escalate recurring customer concerns to management and recommend process improvements. Consistently uphold Homery's commitment to providing an exceptional customer experience. Qualifications: 2+ years of customer service experience, preferably in e-commerce, appliances, or retail. Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-first mindset. Experience working with CRM platforms such as Salesforce, Zendesk, or HubSpot is a plus. Ability to manage multiple priorities and stay organized in a fast-paced environment. Detail-oriented with a commitment to accuracy and follow-through. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace. High school diploma or equivalent required; Associate's or Bachelor's degree preferred. What We Offer: Comprehensive benefits package including Medical, Dental, Vision, and PTO Employee discounts on Homery's full range of products Opportunities for career growth and advancement Collaborative, supportive work environment

Customer Service Representative-Pest Control (Remote, Full-time) We are seeking a dedicated Customer Service Representative to join our remote team. This dynamic, open-ended role involves answering customer inquiries, identifying sales opportunities, and supporting our pest control operations. The ideal candidate will be a proactive problem-solver with a positive attitude and a passion for delivering outstanding service to homeowners, business owners, and other clients. Key Responsibilities: Customer Interaction: Answer all inbound calls, addressing inquiries from homeowners, business owners, and other contacts. Transfer calls as needed for non-customer inquiries. Sales Opportunities: Identify and pursue opportunities to upsell services during customer interactions, contributing to account growth. CRM Management: Input and update customer information in our existing CRM software to maintain accurate records. Service Coordination: Schedule and reschedule pest control services, coordinating with technicians to ensure timely delivery. Administrative Tasks: Perform entry-level bookkeeping, data entry, and other administrative duties to support operations. Complaint Resolution: Address customer concerns professionally, resolving issues to maintain high satisfaction levels. Payment Processing: Handle payment transactions accurately and efficiently. Open-Ended Duties: Take on additional responsibilities as needed to support the team and enhance customer experience. Qualifications: Experience: Minimum of 2 years in a customer service or similar role, preferably in pest control, home services, or a related industry. Skills: Positive attitude and strong work ethic. Excellent listening and problem-solving abilities. Diligence, punctuality, and multitasking skills. Comfortable handling a variety of tasks in a fast-paced environment. Technical Requirements: Familiarity with CRM software and basic bookkeeping is a plus but not required. Location: No geographic restrictions; candidates may work remotely from anywhere. Equipment: Candidates will be provided with a computer but must have access to reliable internet. A company-provided phone or headset may be supplied.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

Our client, a Global IT Service Company is seeking a Technical Support Representative in their downtown Manhattan location. The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

***HIRING FOR MULTIPLE CANDIDATES*** At Freemen Nutra Group, our diverse portfolio centers around ingredient solutions for the food, beverage, and functional nutrition markets. We are a leading global supplier who integrates the needs of our customers and provide start to finish product solutions. Our market intelligence and commitment to transparency has transformed the industry - empowering our team, and the customers we serve. We believe that the diverse perspectives of our employees only help forge our unified voice as a company. Full of energy and drive, we are committed to continue to re-invest in ourselves, our team (The Freemen Family) and the clients we serve. Position Purpose: The Freemen Nutra Group team is looking for a Customer Service Representative to join our team of reliable, detail-oriented support staff. The main purpose for this position is to assist customers and our sales team with various orders and projects, including processing orders, fielding customer calls, as well as managing stock availability, billing, and logistics. General Information: Department: Customer Service/Operations Type: Full Time FLSA Status: Hourly Non-Exempt Essential Job Functions: Answering incoming calls / emails from customers, vendors, and sales team Process sales and blank orders Execute and manage POs Data entry and inventory management Sales invoicing Routing the shipment Product sample coordination and distribution Perform other duties as assigned including, but limited to administrative tasks within the office Minimum Requirements: Must be proficient with Microsoft Office, Outlook. Must have experience in Order Processing, customer communications, and or logistics management. Must be highly organized and detail oriented. Be able to work independently, efficiently on your assigned tasks. Must be able to manage multiple tasks/orders at one time. Must be able to communicate and cooperate with co-workers while working in a separate location. Must be willing to work as a team with other CSR to share workloads. Have professional verbal and written communication skills. Must be able to follow instructions. Preferred Qualifications: Experience with ERP systems Associates Degree Experience in the Ingredients Industry with a supplier, distributor, or manufacturer Have an understanding or experience with global import/export logistic management Have experience with Regulatory Document Management Candidates must have reliable transportation to work, and a valid driver's license. Must submit to and comply with a background check prior to hiring. Must be able to lift and carry 25lbs. Must be able to speak and write English. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Freemen Nutra Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.

About Us: At IPPOLITA, we specialize in creating exquisite, handcrafted fine jewelry that reflects timeless beauty and craftsmanship. Our commitment to exceptional quality and outstanding customer service is at the heart of everything we do. We are currently seeking a Customer Logistics & Repair Specialist to join our dynamic team and provide top-tier service to our valued customers. Position Overview: As a Customer Logistics & Repair Specialist , you will be the key point of contact for customers who need assistance with returning, exchanging, or repairing jewelry. Your role will involve coordinating the logistics of product returns and repairs while ensuring a seamless and positive customer experience. The ideal candidate will have a strong attention to detail, excellent communication skills, and a passion for providing high-quality service. While jewelry expertise is not required, an understanding of customer needs and a commitment to accuracy and professionalism are essential. Key Responsibilities: Customer Assistance: Act as the main point of contact for customers who have inquiries or requests regarding returns, exchanges, or repairs of purchased jewelry. Process Returns & Exchanges: Handle return and exchange requests, ensuring the proper documentation and accurate processing of each transaction. Repair Coordination: Work closely with our repair team or external repair vendors to facilitate the repair process, keeping customers informed on the status of their items. Customer Communication: Provide clear, empathetic, and courteous communication with customers via phone, email, or chat, ensuring their questions and concerns are addressed promptly. Documentation & Tracking: Maintain accurate records of all customer interactions, returns, exchanges, and repair statuses. Update the customer relationship management (CRM) system as needed. Quality Assurance: Ensure all items returned or exchanged meet the company's quality standards and that all repairs are handled with attention to detail and care. Problem Resolution: Address any issues or challenges related to customer requests, finding practical solutions to ensure customer satisfaction. Cross-Department Collaboration: Work closely with the sales, customer service, and repair teams to ensure a seamless customer experience and efficient processing of orders. Qualifications: Detail-Oriented: A keen eye for detail is essential to ensure accuracy in processing returns, exchanges, and repairs. Excellent Communication Skills: Ability to communicate clearly and professionally, both verbally and in writing. Must be friendly, empathetic, and patient when interacting with customers. Customer-Focused: Passionate about providing exceptional customer service and able to resolve issues in a calm, positive, and effective manner. Experience in Customer Service: Previous experience in customer service or a client-facing role, especially in retail or luxury goods, is a plus. Organized: Strong organizational skills to handle multiple tasks and inquiries efficiently. Adaptable: Comfortable learning new systems and processes in a fast-paced environment. Team Player: Able to collaborate well with cross-functional teams and contribute positively to the workplace culture. Desirable Skills: Experience working with fine jewelry or luxury products (not required but preferred). Familiarity with CRM systems or similar software. Knowledge of basic jewelry care and repair processes (training will be provided). Why Join Us? At IPPOLITA, we offer a collaborative and positive work environment where employees are encouraged to grow professionally and personally. As a part of our team, you'll play a vital role in ensuring that our customers have a wonderful experience with our brand. We value detail, craftsmanship, and exceptional service, and we're looking for someone who shares those same values. How to Apply: Please submit your resume along with a brief cover letter explaining why you'd be a great fit for this role to *****************************.

Inside Sales / Account Administrator Industry: Electrical Supply & Lighting Job Type: Full-Time Schedule: Monday to Friday, Day Shift We are a manufacturers' representative in the electrical supply and lighting industry seeking a motivated Inside Sales / Account Administrator to join our team. This role is ideal for a detail-oriented professional with strong customer service and organizational skills who thrives in a fast-paced, team-oriented environment. Key Responsibilities Provide outstanding customer service by answering inquiries before and after orders. Develop a strong understanding of our products and services. Conduct proactive sales calls to support customer needs. Learn and navigate order entry systems and internal databases. Participate in ongoing sales and customer service training. Qualifications Strong attention to detail with a high level of accuracy. Ability to learn quickly and retain new information. Self-motivated and able to work independently or as part of a team. Excellent multitasking and time management skills in a fast-paced setting. Proficient in Microsoft Office, especially Excel. Effective verbal and written communication skills. Professional, punctual, and personable demeanor. Benefits 401(k) plan Employee Stock Ownership Plan (ESOP) Health insurance & Health Savings Account (HSA) Life insurance Paid time off Bonus pay opportunities Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.