Customer Service Representative Jobs in Bound Brook, NJ

: B&C Industries is a packaging distribution company with over 25 years of experience in the industry. We offer a diverse line of products and have the largest inventory stock in the tri-state area. Our trained packaging specialists provide exceptional service to our customers. Key Responsibilities: Respond to customer inquiries via phone or email in a timely and professional manner. Troubleshoot and resolve customer complaints and issues. Document customer interactions, track issues, and ensure follow-up where necessary. Collaborate with other teams to ensure customer satisfaction and issue resolution. Process orders, returns, and exchanges as needed. Qualifications: Excellent communication skills, with competent writing skills Strong organizational skills Outstanding written and oral communication skills. Proactive mindset and the ability to identify gaps and take initiative. Why Join Us: Opportunity to be part of a dynamic and growing company in the packaging supply industry. Collaborative and supportive work environment that values innovation and initiative. Competitive compensation package and opportunities for professional development and growth.

This part-time, in-person role is ideal for someone with strong communication skills, attention to detail, and a professional demeanor-such as a parent re-entering the workforce and/or looking for a flexible, fulfilling opportunity. About Magnolia Home Magnolia Home is a fast-growing, family-owned and operated home remodeling and design/build company based in Northern New Jersey. We're committed to delivering high-quality service with a strong focus on team collaboration, stability, and long-term growth for our employees. Position Summary We're seeking a personable and organized Client Service Representative to serve as the primary point of contact between our customers and our Sales team. This part-time, in-person role is ideal for someone with strong communication skills, attention to detail, and a professional demeanor-such as a parent re-entering the workforce or looking for a flexible, fulfilling opportunity. Responsibilities Answer and manage incoming calls and emails from clients and prospects Qualify leads and schedule appointments for our Sales team Accurately input and manage data in our internal CRM system Maintain a high level of professionalism and customer service in all interactions Qualifications Bachelor's degree required Minimum of 3 years of professional customer service experience Excellent communication, organizational, and interpersonal skills Self-motivated and able to work independently Strong computer proficiency, including Microsoft Office Availability Monday through Thursday, occasional Fridays, 20-25 hours per week In-person work required; remote work is not available Compensation & Benefits Hourly wage: $30 per hour Quarterly performance bonuses Paid, comprehensive training Opportunities for career development Other Details Work Schedule: Monday-Thursday, flexible daytime hours with no weekends Work Location: In-office, Union New Jersey

Experience 2-5 Years Employment type Full time - Hybrid A major player for 20 years in the critical communications market, STREAMWIDE has successfully developed its Team on mission (mission critical) and Team on the run (business critical) software solutions for administrations and businesses. These solutions for smartphones and PCs, offered in a SaaS model or on Premise, benefit from numerous functionalities such as the multimedia group discussions, VoIP, push-to-talk (MCPTT and MCx new generation 4G / 5G LTE), geolocation, digitization and automation of business processes. These innovative solutions meet the growing needs for digital transformation and real-time coordination of interventions. They allow field teams to transform individual contributions into collective successes and to act as one in the most demanding professional environments. STREAMWIDE is also present on the Value-Added Services software market for telecom operators (visual voice messaging, billing and charging of calls in real time, interactive voice servers, applications and announcements) with more than 130 million end users all over the world. Based in France and present in Europe, USA, Asia and Africa, STREAMWIDE is listed on Euronext Growth (Paris) - ALSTW FR For more information, and visit our pages on LinkedIn StreamWIDE and Twitter StreamWIDE. We are seeking a self-driven Customer Support Specialist passionate in troubleshooting, problem solving, proposing solutions to customer challenges, and ensuring the best customer experience with our product. Required Skills: Bachelor's Degree and minimum 2 years of customer support experience in a software company Ability to propose functional solutions to customer problems in order to improve their user experience Bold, ambitious and tenacious personality, with excellent tracking, monitoring and follow-up skills Strong troubleshooting/debugging skills and passion for problem solving and investigation Excellent verbal and written communication skills. Key Responsibilities: Handle enhancement tickets coming from internal and external customers regarding the product, within SLA, for our desktop, Android and iOS apps. Take end-to-end ownership of our customer tickets following our internal process. Ensure commitments received from the Product Owners are followed and all stakeholders are informed of all the changes made that affect them. Test and troubleshoot the enhancement/functional design issues reported by customers and provide the results to the Product Owners or technical team. Propose solutions to address the functionality challenges reported by customers. Manage interactions with Product Owners to make sure planning is provided for the ticket, and that the time commitment is followed. Provide training to customers on product features when needed. Create periodical reports, statistics and documentation related to customer support when needed. Perform security scans on a regular basis. Perform regular checks on monitoring platforms such as Centreon to proactively identify issues. Participate in an on-call roster. Escalate issues to the supervisor when needed. Ideal Candidate Profile: Be proactive in nature, provide answers as well as solutions to complex customer inquiries for US customers. Excellent ability to communicate with customers by phone and in writing Bold, ambitious and tenacious personality, with excellent tracking, monitoring and follow-up skills Meticulous, organized and very attentive to details Ability to work independently but also work in a team environment, share information and processes Experience in a Customer Service role concerning software products for desktop and mobile apps (Android/iOS) Analytical, proactive, problem solving, positive attitude Ability to work under pressure and with tight deadlines Technical Skills Needed: Proficient with Android and iPhone devices. Proficient with Windows and Microsoft Office Applications. Familiarity with Linux is a plus. Experience with customer ticketing systems, particularly Jira and Zendesk, is preferred. Willingness to learn new technologies. Industry Telecommunications Employment Type Full-time Edit job description

Our client, a well known beauty brand, is seeking a LTT Customer Service Representative II for their Berkeley Heights, NJ team. This role is on a hybrid schedule and the role guarantees a 40 hour work week. The assignment will last for at least 1 year with the potential to extend. It will begin ASAP! Job Description: Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers in a timely manner (TikTok, Facebook, Instagram, Twitter) Support public channels (social, R&R, Q&A) by providing insight, strategy recommendations and engagement as needed Attend brand and care trainings, work sessions and meetings to stay up to date with social strategies and best practices Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer Recognizes and recommends new ways to influence consumers in their purchase decision Alert critical customer complaints to internal teams and assist with problem solving Provide social content and engagement recommendations based on consumer feedback and trends Stay up to date on new social media platforms, tools, and best practices Live in the social ecosystem, stay on top of emerging trends in the landscape Responsiveness: Maintain 100% Reply Rate and established Response Time goals across social channels Maintain consumer satisfaction and sentiment scores as established by the group Monitor personal social KPI's Offers schedule flexibility to support the needs of the business which included weekends Meets established quality standards in all contacts across all channels Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction Qualifications: Bachelor's Degree 1-2+ years' social media engagement experience Customer Service experience desired Customer obsessed mindset Knowledge and experience with major social media platforms required Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours which includes weekends Report back to internal team to funnel insights into product / experience / content creation strategy High level of organization, attention to detail and positive attitude Interest in beauty, fashion and/or lifestyle brands Exceptional writing skills Excellent problem-solving ability Proficient in Microsoft applications including PowerPoint, Word and Excel Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Join Our Growing Team: Client Service Representative, Financial Services At Cornerstone Planning Group, we're a passionate, client-centric financial advisory firm that values integrity, collaboration, and excellence. We are seeking a full-time, in-office Client Service Representative for our service team located in Fairfield, NJ. Our collaborative service team is the engine that drives our operations-ensuring that every financial advisor has the support they need to deliver outstanding value to clients. Role Highlights: As a Client Service Representative on our service team, you'll be a key operational partner to our financial advisors, focusing on internal processes and administrative support. Here's what you'll be doing: Advisor Support: Handle back-office workflows, paperwork processing, task management, and scheduling to support the daily operations of our advisors Document Preparation & Management: Prepare and organize forms, reports, and documentation with a strong emphasis on accuracy and compliance CRM Maintenance: Update and manage client records, tasks, and timelines in the firm's CRM to ensure advisors have what they need, when they need it Workflow Management: Support new account setup, transfers, and account maintenance processes by coordinating with internal systems and custodians Operational Efficiency: Identify opportunities to streamline systems and improve the flow of work within the firm Learning & Development: Stay current with firm tools, workflows, and industry updates to ensure you're contributing at a high level What You'll Bring: Experience: Minimum of 3 years prior experience in administrative or operational support, preferably within a financial services or professional office environment (People management skills a plus) Tech Savvy: Confident using office and CRM tools (e.g., Wealthbox, Salesforce, Redtail, DocuSign), along with strong proficiency in MS Office (Outlook, Excel, PowerPoint, Word) Attention to Detail: Known for your accuracy and ability to catch the small things that keep operations running smoothly Organizational Strength: Skilled at managing multiple tasks and shifting priorities, coordinating timelines, and meeting deadlines Process-Oriented Thinking: You understand how to follow procedures efficiently and suggest improvements when necessary Strong Communication: You work well with others and know how to communicate effectively within a highly collaborative team setting Cornerstone's Core Values We've built a culture where high performers thrive, and every team member plays a vital role in our collective success. If you're ready to be part of a team where your work truly makes a difference, you've found your place. Our core values: Ownership - We own the wins and the losses as a team. Taking ownership is the only way we will succeed as a team. Impact - Everything we do has an impact on others. Act with empathy and Intent Integrity - We put the needs of others above ours. Doing the right thing is always the right thing. Excellence - How we do anything is how we do everything. In order to provide excellence, we strive to get better every day. Please visit our website to learn more: *************** Position Benefits: Covered Health Insurance, Life Insurance, & Long-Term Disability Federal Holidays Gym Reimbursement Flexible Paid Time Off (PTO) Policy Paid Professional development budget 401(k) Match with Profit Sharing Compensation: The salary for this position ranges from $50,000 to $75,000, based on experience and qualifications. REQUIRED - Applicants who do not take this step will not be considered - Call To Action: Apply here on LinkedIn and email **************** with these four things: Which Core Value listed here do you most identify with and why? What specifically about Cornerstone Planning Group do you find intriguing? What specifically about this job's responsibilities is attractive to you and your skillset? Attach resume to email

Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry. NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply. Position: Customer Service Representative Location: Middlesex, NJ 08846 Status: Full-Time (In-Office) Hours: Monday to Thursday: 9:00 AM to 5:30 PM Friday: 9:00 AM to 4:00 PM (early departure) 40 hours paid Job Responsibilities: Engage with customers through inbound and outbound calls. Process orders, coordinate deliveries, and provide timely updates on order statuses. Resolve customer inquiries promptly and accurately, fostering customer loyalty. Document all details of inquiries, comments/complaints, and actions taken. Consistently deliver high levels of professional service and assistance. Job Qualifications: Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus. High school diploma or GED. Proficient in computer skills. Dependable with excellent attention to detail. Strong problem-solving skills, along with excellent communication and interpersonal abilities. Professional demeanor, appearance, and attitude. Excellent typing, spelling, and grammar skills. Demonstrated customer service skills and a positive team-oriented attitude. Benefits: Prompt weekly pay. 401(k) with company match. Medical coverage. Direct deposit. Vacation, personal days, and holiday pay. Growth opportunities within the company. How to Apply: If you are excited about this opportunity, please send your resume to ***********************.

We are seeking a Customer Relations Specialist. This is a full-time position at our studio in Hoboken, NJ. You will work closely with the entire Operations team to ensure the best care and service is provided to our awesome customers. We pride ourselves on outstanding customer service and we are looking for relationship-driven team members to ensure a positive and successful experience for each customer. We want to always go above and beyond in assisting our customers. Position Overview: Full-Time Position: Mon-Fri 9AM-5:30PM On-site in our Hoboken, NJ studio $20/hr Key Responsibilities: Correspond with customers via Gorgias and ensure tickets are answered on-time and with excellent customer service. Have a working knowledge of current Electric Picks products and procedures Process returns and exchanges via Loop Process customer repairs Our Ideal Candidate: You're someone who is jewelry obsessed! 2 years of customer service experience Shopify, Gorgias, & Loop experience a plus Excellent communication skills Organized and reliable Ability to work independently Careful attention to detail Desire to work in a startup environment Ability to be both a self-starter and a team player, multitask and thrive in a fast environment Positive and Energized You're the type of person who searches for someone if you find a wallet on the ground and truly wants to go above and beyond for others.

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will possess excellent communication skills and a strong commitment to providing exceptional customer support. This role is crucial in ensuring customer satisfaction and maintaining positive relationships with our clients. As a Customer Service Representative, you will be responsible for addressing inquiries, resolving issues, and delivering outstanding service in a fast-paced environment. Responsibilities Engage with customers through outbound calling to provide assistance and support. Analyze customer needs and offer appropriate solutions or services. Handle incoming calls with professionalism, demonstrating excellent phone etiquette. Maintain accurate records of customer interactions and transactions in the call center database. Collaborate with team members to improve processes and enhance the overall customer experience. Provide bilingual support when necessary, ensuring clear communication with diverse clientele. Assist customers with inquiries related to products or services, offering knowledgeable guidance. Uphold company policies and procedures while delivering exceptional customer service. Experience Previous experience in a call center or customer service role is preferred. Strong ability to communicate effectively in English; bilingual skills are a plus. Proficiency in analyzing customer issues and providing effective solutions. Familiarity with office environments and standard customer support practices.

Support sales team through varies order processing procedures to provide the highest level of customer satisfaction. Key Responsibilities: Process in-coming customer calls requiring orders, price quotations, product availability, order status, etc. Process all incoming sales orders including phone, web, email, EDI into ROI. Generate quotes on stock products. Complete all required shipping documentation for proper delivery of foreign orders. Perform invoicing as required including adding freight charges and billing customers. Process all credit card orders. Process daily incoming company mail. Provide administrative support for Sales Support, Sales, etc. Adhere to all ISO 9001 policies and procedures that govern our business. Performs other duties as assigned. Education: High School Diploma, GED, or equivalent experience Experience: 0-1 years' prior relevant experience Minimum Requirements/Qualifications: Ability to interact with customers in a professional manner Basic computer skills including Microsoft Office Excellent communications and customer service skills Good organizational and team related skills Thrives in a fast-paced, collaborative environment, efficiently works under pressure, within deadlines or other time essential constraints Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization Strong work ethic and an ability to excel within a rapidly changing and growing organization

This position is responsible for all aspects of a customers order from receipt of the PO through post shipment contact. The customer service team is critical in ensuring that customers have a positive experience before, during and after sale. Role Expectations Receive and process incoming orders from multiple sources (e-mail, internet, phone/fax) Review purchase orders for accuracy and verify against customer profile in SAP Answer outside phone calls from customers and sales reps to assist with questions related to orders, deliveries, product availability etc. Administrative duties related to order documentation, invoicing, filing, archiving files etc. Communicate with customers by phone and email for follow-up, order clarification, order status and more in a professional and courteous manner Collaborate with purchasing department for back-ordered, special order and future action items Communicate with Shipping & Receiving as well as Accounting departments as needed Back-up inside sales department as needed by processing quotes Core Competencies Prior experience using SAP and Microsoft Office applications. Positive, can-do attitude with professional phone demeanor. Excellent time management, ability to prioritize and problem solve while maintaining a strong customer service mentality. Must be willing to learn Cembre product line. Excellent interpersonal, verbal, and written communication skills with the ability to work as a team. Proven multi-tasker with attention to detail and accuracy Must be reliable, outgoing and a team player. High degree of emotional self-discipline Conflict management skills High level of integrity

Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA. **************** Key Responsibilities: This is an in-office position. Customer Support (Lead Customer Satisfaction Team Member): Adhere to all SOPs for Customer Support. Handle incoming and outgoing customer calls to ensure timely communication and support. Provide shipping rates for customer inquiries and prospects to ensure the best value. Communicate new orders to the appropriate Business Development/Account Management representative in the system. Maintain and update customer profiles in the accounting system. Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors. Office Administration: Adhere to all SOPs for Office Administration. Maintain all supplies necessary to support office operations. Handle invoice processing, including scanning to DCP. Create SOPs for Office Administration to standardize repetitive job functions as needed. Qualifications: Bachelor's Degree or 4 years of work experience in Customer Service. Strong communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Proficient in Microsoft Office. Proficient in using Zoho CRM software or similar CRM software. Proficient in using Sage accounting software or similar accounting software. What We Offer: Base Salary Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan Opportunities for professional development and career advancement. A collaborative and supportive work environment. Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

Are you passionate about client service and looking to grow your career in wealth management? Our growing financial advisory practice is seeking a Wealth Management Client Associate to provide high-level support to our advisory team and help deliver exceptional service to our clients. What You'll Do: • Assist in managing and strengthening client relationships through regular communication and follow-ups. • Support client onboarding, account maintenance, distributions & systematic contributions, ACH and documentation processes. • Help close out existing work items relating to client onboarding • Document all client communication via our CRM system. • Prepare financial reports/analysis and assist in meeting preparation for advisors. • Handle client inquiries, resolve service requests, and ensure a seamless client experience. • Coordinate and assist with client events, educational workshops, and outreach initiatives. • Calendar Management for Investment Advisory Representative Who You Are: • A detail-oriented and client-focused professional with excellent communication skills. • Someone who thrives in a fast-paced environment and enjoys working as part of a team. • Comfortable handling client service responsibilities while supporting a growing advisory practice. Preferred: • Licenses: Series 7, Series 65 or 66 • Experience with financial platforms on Pershing such as NetX, Envestnet, Wealth Reporting as well as eMoney. • Familiarity with financial planning software and CRM systems. • Strong organizational and problem-solving skills. • Minimum 3 years industry experience. This role is a great opportunity to be part of a dynamic, growing team where you'll play a key role in ensuring clients receive top-tier service while supporting the success of the advisory practice. Interested? Apply today to start the conversation! Send resume/CV: ************************************

Manufacturers Representative in the electrical supply and lighting industry seeking an inside sales/account administrator . A well qualified individual must display exceptional organizational skills, have working knowledge of excel and work collaboratively in a team environment. A highly motivated, punctual and sociable professional is a must.. Responsibilities: Customer service, answering and acknowledging customers questions both pre and post order Become familiar with the supplies and services our company represents Proactive over the phone selling Obtain a working knowledge of various order entry programs and databases Additional sales training as required Additional customer service training as required Qualified candidates must possess: A keen attention to detail and high level of accuracy in all work The ability to learn quickly and retain new information The ability to work independently and with a team The ability to multi-task and thrive in a fast-paced environment Strong computer skills, including proficiency with Microsoft Office Suite The ability to communicate effectively Job Type: Full-time Benefits: 401(k) ESOP Health insurance Health savings account Life insurance Paid time off Schedule: Day shift Monday to Friday Supplemental pay types: Bonus pay Work Location: Hybrid remote in North Brunswick, NJ 08902

The Inside Sales Representative is responsible for primarily driving generic Injectable and ophthalmic products sales and serving as the point of contact for sales at the account level. The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. S/he will manage the sales process for Injectable and Ophthalmic product lines, accounts, and/or sales opportunities. Responsibilities Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Prospect call preparation including company background research and other pertinent lead information Identify customer's buying trends and provide reports to management Enter, update, and maintain CRM information on leads, prospects, and opportunities Engaging with existing customers, generating new sales, introducing customers to the Somerset products that best meet their needs. Coordinating with internal resources to address customer questions/objections, securing requests for pricing, creating and submitting requests for individualized quotes, negotiating and coordinating with the Senior sales team to ensure the delivery of products, and the closing of the sales process through the point of sales contract conversion and when applicable for direct order receipt. This individual works closely with the Senior Sales team to meet and exceed sales quotas. This position is based in Somerset NJ and requires minimal travel (10%) Engage with existing customers and generate new sales. Establish new customers in assigned markets Focus on GPO contracts, whereby it requires determined diligence to drive sales activities and results, specifically within State Facilities, Hospitals, Clinics, Maintain/grow revenue at existing customer accounts. Manage trade show leads and their respective qualifications. Capture relevant wholesaler information as it pertains to the stocking of Somerset Pharma, LLC products and any potential inventory issues. Assist the Outside Sales team with the validation of new contract pricing loads for specific GPO and IDN contracts. Manage a forecast and implement strategies to address any gaps to the plan. Establish and nurture positive, productive relationships with customer accounts including product end-users, management, and purchasing contacts. • Work collaboratively with Sales & Marketing to drive product promotions and provide feedback on ROI. Maintain an equivalent CRM database via updates to sales opportunities, sales stages, marketing statuses, and customer intelligence data.. Qualifications Bachelor's degree or equivalent experience in Pharmaceutical Sales At least 1 - 3 years' of sales experience Excellent written and verbal communication skills Ability to multi-task, organize, and prioritize work

Reports To: Sales Director/ Operations The Jr. Consultant promotes products and services offered by the company to existing and potential clients. This vital team member operates from within the company's premises and collaborates closely with the sales and operations team to achieve revenue and customer acquisition goals. Their primary objective is to build strong relationships with clients, identify their needs, and offer tailored solutions, thereby driving business growth and enhancing customer satisfaction. Key Responsibilities: Quotations, Negotiations, and Order Entry: Prepare and deliver accurate quotations to clients, engaging in negotiations when required to reach mutually beneficial agreements that align with company policies. Pipeline Management: Maintain a well-organized sales pipeline for tracking leads, opportunities, and progress. Diligently record and update customer information, interactions, and sales-related data in the company's CRM system. Upselling and Cross-selling: Identify and qualitatively assess upselling and cross-selling opportunities to maximize sales revenue and broaden product/service uptake. Customer Engagement: Provide exceptional customer service and support to existing clients. Engage with clients to understand their requirements, answer queries, and address concerns, ensuring a positive and lasting customer experience via email, phone, or in-person if needed. Product Knowledge: Possess a deep understanding of the company's products or services. Articulate product features, advantages, and benefits effectively, showcasing how they meet the specific needs of clients. Tradeshows and Events: Be available to attend tradeshows and events for lead generation. Collaboration: Work closely with the operations, marketing, and development teams to ensure smooth execution of sales initiatives and customer satisfaction. Qualifications: Customer Service Expertise: A positive attitude and demonstrated expertise in communicating products, services, and instructions well to customers. Communication Skills: Excellent verbal and written communication skills are crucial for conveying information effectively, building rapport with clients, and delivering persuasive sales pitches. Customer Focus: The ability to understand customer needs, empathize with their concerns, and offer tailored solutions is vital for building strong customer relationships. Time Management: Efficiently manage time and prioritize tasks to ensure sales targets are met and client interactions are adequately addressed. Team Player: Collaborate with colleagues from sales, marketing, and other departments to foster a cohesive and successful work environment. Strong understanding of the industry and its dynamics. Negotiation, Communication, and Presentation Skills. Self-motivated, Results-oriented, and Comfortable with Targets and Deadlines. Proficiency with CRM Systems and Microsoft Office Suite.

Are you a dynamic and driven inside sales rep with B2B and call center experience? Do you thrive in a fast-paced, high-energy environment? Then we want YOU to join our team! We're looking for motivated sales professionals to work in our Newark NJ office, selling cutting-edge products and services to our B2B customers. As part of our team, you'll earn a competitive base salary plus commission and bonuses, with uncapped earning potential. In this role, you'll be responsible for driving revenue by reaching out to potential customers, qualifying leads, and closing deals. You'll work closely with our sales and marketing teams to develop effective sales strategies and deliver top-notch customer service. To be successful in this position, you'll need to have excellent communication skills, a track record of sales success, and experience working in a call center environment. You should be comfortable making outbound calls, building relationships with customers, and working towards ambitious sales targets. If you're ready to take your sales career to the next level, we want to hear from you! Apply today to join our team in Newark NJ and start earning the rewards you deserve. Shift Hours 12 till 8,30 PM monday Thorugh Friday Must Have Sales Over the Phone Experince Base Salary + Commission+ Bonus Temp to Permanent Job This job is working from our office in Newark NJ Job Type: Full-time Paid training Shift: Evening shift Supplemental Pay: Commission pay Monthly bonus Ability to commute/relocate: Newark, NJ 07102: Reliably commute or planning to relocate before starting work (Required) Experience: Inside sales: 1 year (Required) Work Location: In person

About the Company - Elettrotek Kabel North America is part of EK Group, a fast-growing, privately owned organization headquartered in Italy. Currently focused on expanding its North American presence, the group was founded in 2001 and is a leading manufacturer and supplier of electrical cables for several critical industries. About the Role - The Inside Sales Representative is primarily responsible for the growth of the group by cultivating and expanding relationships with existing customers, while simultaneously acquiring and developing new business. He/she will need to meet annual sales targets through a combination of cross-selling, up-selling, and outreach to new business opportunities. Elettrotek is looking for a motivated professional with strong sales experience. The right candidate should possess a solid work ethic, be able to multi-task effectively, and be able to learn the technical details and specifications of our product line. Responsibilities Convert leads into customers via effective prospecting and cold calling Accurately process customer quotes and orders Build and maintain long-lasting customer relationships Maximize the value of existing accounts by generating incremental revenue and improving customer loyalty Achieve and exceed sales targets Effectively coordinate with other business units such as logistics, outside sales, and procurement, as well as upper management Engage in telephone and email communication with a high-level of professionalism Provide technical support/problem-solving to customers Qualifications 3-5 years' sales experience is preferred. Industrial sales experience is a plus Must have superior time management skills, the ability to prioritize tasks, and respond to customers in a timely manner Must be detail-oriented, and accurately enter customer and sales data Must be fluent in English and have solid math skills Must be a team player who can collaborate across departments The ideal candidate should be a self-starter who thrives in a fast-moving and dynamic environment Should be proficient in MS Office, particularly Outlook and Excel Experience with CRM tools such as SAP or Salesforce is preferred Knowledge of metric system and foreign currency conversion is a plus Must have valid driver's license and reliable vehicle.