Customer Service Representative Jobs in Calumet City, IL

Customer Consultant - Budtender - Part Time HARWOOD HEIGHTS Wake Up and smell the Roses! Are you looking to join a diverse, inclusive, positive environment where both customers and staff are our priority? We pride ourselves on our incredible team, from management to staff, who bring diverse skill sets from all walks of life to create Green Rose. Green Rose was established in 2021, and opened our flagship store in River North in November 2022, and our second location in Lincolnwood 2023. Customer Consultants/Budtenders (CC) will be responsible for assisting customers and will offer customers one-on-one consultations on product selection based on their deep understanding of the dispensary's product offerings. These positions will be required to work closely with the General Manager/Assistant General Manager and all departments, and others at the dispensary and within the company to ensure competency with new products added to inventory and ensure fluid and practiced communication skills towards accurately and efficiently assisting customers. The CCs will become trusted advisors to customers about cannabis products, their profiles, and their routes of administration. Following consultation, the CC will be responsible for completing sales according to company policies and practices, including ensuring records of the sale are entered into the POS and State's verification system correctly and completely. Experts on the floor, with customer interactions, product knowledge, and pure work-ethics to provide all customers with the best possible experience and ensure our returning customer base. The role will also consist of other front line operational duties with a basic understanding of back end operational duties. Required to handle money, manage codes, always ensure smooth traffic while always maintaining exemplary flow and great service. These duties listed are not exhaustive, and additional responsibilities may be assigned by management. Responsibilities included but not limited to: Greet and check in all customers Immediately engage with all customers to understand all wellness needs while recommending products Assess individual customer needs by asking proper, relevant questions to lifestyle to best determine what products to recommend Adhere to and promote culture of compliance Continued education and training to further knowledge of all products Assist in maintaining cleanliness and organization of store to include front and back-end operations and products Perform sales transactions including cash handling, using POS systems, and exercising and adhering to all compliance and regulatory measures Always maintain customer rapport and professionalism Train and adapt to all roles Manage time and respect all protocols under pressure and fast pace Other duties as assigned Position Qualifications: 2+ years in hospitality, cannabis or retail field Consistent and constant communication on all levels Accountability at all levels and for others Balanced decision making Eyes-Up Mentality Practical and pro-active actions/thinking Attention to detail, organized lead in all workspaces Position Job Requirements: - High school diploma or GED required - Must be able to pass a background check - Must be 21 years of age - Must possess a valid license or state ID - Must remain compliant with all city and state regulations and requirements for working in the industry - Must be able to walk/stand for extended periods of time - Must be able to work opening, closing and weekend shifts as needed - Willingness to be flexible - Travel is at times necessary Green Rose Core Values: The 5 “C's” of Green Rose Retail ~Customer Service~ Provide the best in class “Cannabis Experience” for everyone we encounter ~Compliance~ Pro-Active, and Steadfast reserve to ensure our practices are above standard ~Cannabis Knowledge~ Becoming a True Cannabis Expert; commitment to be the best at our craft ~Compassion~ Compassionate Cannabis Practices - Responsibly Excels & Unites us all ~Communication~ Communication - dissolves question, cultivates environments of uniqueness and diversification Cultivate Your Green Rose - Harvest the fruits of Stoic Standards, with the elegance of individual/unified uniqueness How we live our Core Values Accountability: Own and honor our commitment to always put others first Diversity: Treat everyone with respect Excellence: The little things matter most Integrity: Always do the right thing Mission Statement: In everything Green Rose does, we are always dedicated to our mission: Inspire and guide the human essence; one puff at a time Green Rose Dispensary is a Chicago-based veteran, female, Black and Latino owned adult use dispensary that empowers the customer with in-depth knowledge about the newest products on the market. Green Rose delivers the best products with the best customer service on the newest, most innovative platforms. We are dedicated to operating as a strong advocate for inclusion and the elevation of diverse voices for our employees and customers. Green Rose Dispensary is an equal opportunity employer who believes in the value of diverse voices and perspectives.

What is a Customer Happiness Specialist at a car dealership? Its a role focused on ensuring customer satisfaction and loyalty . You will help our team in service make our customers feel like family and strive to create positive experiences, often going above and beyond to ensure customer happiness. What I'm only looking for is happy, fun, empathy, helpfulness and a smile that will light up a room. :) :) This opportunity is a 1st for us and may lead into full-time or branch into more but for now bring a happy outgoing personality and lets see where this leads us! :) Hours are week days 8:30 or 9am to 3pm or maybe a 10:30am to 4:30pm but are a bit flexible.

Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It's the way you want to be treated. Position Summary: Greets, welcomes, directs and escorts patients and visitors at the Hospital lobbies (including Emergency Room Lobby). Displays knowledge of hospital and area locations and offers support for staff and visitors. Assists with wheelchair transport. Position will include evening and weekend hours. Essential Duties and Responsibilities: Customer Service representative in the lobby areas Displays knowledge of hospital and area locations Offers support and knowledge for staff and visitors Must be able to assist with wheelchair transport of patients Must be able to physically assist patients into and out of a vehicle as needed. Promotes a clean and safe environment of care, utilizing the SAFE error prevention habits Provides the highest standard of privacy and confidentiality in matters involving patients, coworkers, and the hospital by abiding by the Standards of Conduct Required Qualifications: Education and Training: High school diploma or equivalent preferred. Minimum of 1 year service ambassador and/or hospitality experience required. Bi-lingual (Spanish) a plus. Basic computer skills ; Meditech experience preferred. Must have excellent customer service skills displaying compassion, empathy and problem solving skills in a fast paced environment and/or emergent situations. Must have the ability to stand for long periods of time and assist with wheelchair transport of patients. This position requires the flexibility to work afternoon and evening shifts with rotating weekends and holidays. Work Shift Details: Various, Every Saturday 4:30pm- midnight ED Thursday 4:30pm-7:00pm outpatient Department: GUEST & VOLUNTEER SERVICESBenefits for You At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members. Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes: · Medical, Dental and Vision plans · Life Insurance · Flexible Spending Account · Other voluntary benefit plans · PTO and Sick time · 401(k) plan with a match · Wellness program · Tuition Reimbursement Silver Cross Management Services Org. - Premier Suburban Medical Group benefits offered to Full-time and Part-time employees include: · Medical, Dental and Vision plans · Life Insurance · Health Savings Account · Flexible Spending Account · Other Voluntary benefit plans · PTO bank · 401(k) plan with a match · Wellness program · Tuition Reimbursement Registry employees who meet eligibility may participate in one of our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits. The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more. The expected pay for this position is listed below: $16.63 - $16.63

Are you looking to help companies “Live their Brand” through a multitude of solutions that include branded merchandise, reward & recognition technology and programs, eCommerce platforms and creative communication campaigns-all designed to impact employees, channel partners and clients? At Summit, we pride ourselves in “Relentlessly Hunting for the Wow” for our teams and our clients. We believe that serving our clients starts internally with happy teams who feel appreciated and “Win as a Team”. Summit Group is looking for a Client Success Specialist - a vital part of the Client Success Team. The Client Success Specialist (CSS) is responsible for supporting the Client Success Team sales activities, specifically generating ideas for revenue growth, creating client presentations, sourcing and merchandising products, and managing various projects. Ideally, the CSS helps the Client Success Team grow their business and provide a top-notch client experience. We are seeking candidates in the Carol Stream IL area. PRIMARY RESPONSIBILITIES: Collaborate with the Client Success Executive and/or Client Success Director on ways to increase revenue. Create solutions based on client needs, to include researching information from suppliers, including costs, availability, and delivery schedule. Follow trends in the marketplace to best develop creative merchandise solutions. Manage projects within the Client Success team, coordinating multiple stakeholder groups to develop and execute deliverables. Participate in sales/supplier/client meetings to increase product and solutions knowledge. Create and design artwork for client orders and develop client proposals/presentations in Adobe Illustrator, PowerPoint and other programs. Be people-oriented, client-focused, and assertive in developing client and supplier relationships. What does it take to be a successful Client Success Specialist? Creativity Initiative Results-driven Teamwork Problem-solving Relationship-building Attention to Detail KNOWLEDGE & EXPERIENCE PREFERRED: Experience preferred in: B2B sales, inside sales, sales support, public relations, branded merchandise or marketing services Microsoft Office proficiency Bachelor's degree preferred but applicable experience will be considered We believe in building Better Lives for our associates and offering excellent benefits and perks, to include: Comprehensive benefits package Flexible PTO Program (vacations are encouraged!) 401K retirement account to include an employer match Wellness initiatives Culture means everything to us. Working at Summit will give you the opportunity to be around the best team members who are serious about family, values, and success. Together, the Summit family works hard to make our vision come alive, constantly finding ways to Build Stronger Brands to Create Richer Lives and a Better World. Consider being a part of this exciting journey and join our dynamic, growing team today!

Grant Thornton is seeking a Retention & Expansion (Cross-sell) (Manager) to join the team. Approved office locations can be found below. As the Retention & Expansion Experience Manager in our Connected Sales & Marketing function, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes. Your Day-to-Day May Include: + Leading the design of end-to-end experiences for the retention & expansion stage (post-sales) + Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization + Creating user flows, journey maps, and experience specifications that guide implementation across platforms + Soliciting feedback and updating design iterations + Translating complex business requirements into intuitive, brand-aligned experience solutions and technical requirements + Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc. + Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle + Communicating experience to business stakeholders through intuitive presentations and consumable deliverables + Staying current on industry best practices and emerging trends in B2B client experience design + Other duties as assigned You Have the Following Technical Skills and Qualifications: + Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred + 4-6 years of experience in client/customer experience design, digital marketing, or strategy consulting + Demonstrated expertise in journey mapping, service design, and user experience methodologies + Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems + Experience with data analysis and using insights to drive experience improvements + Excellent communication skills with the ability to translate complex concepts for diverse audiences + Exceptional project management capabilities and attention to detail + Strong leadership skills with experience managing small teams and influencing cross-functional partners + Strategic thinking with the ability to align experience designs to business objectives + Can travel as needed The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year. The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year. About Us At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team you're about to join is ready to help you thrive. Here's how: - Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site. - Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. - We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ****************** - When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ****************** Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: ********************************************************** + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Classification: Sales - Sales A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. At PGIM, You Can! What you will do: The PGIM Private Capital (PPC) team is looking for a sharp and strategic individual to join the team as a Client Specialist, Performance Analyst to manage communications with investors in its alternative products. This job would be inclusive of support across all client functions, including investor reporting, marketing, client service, product development and business strategy. You will report to PPC's Direct Lending CFO and collaborate closely with the Portfolio Management and Product Development teams. You will have broad responsibilities and need to be an entrepreneurial self-starter to drive one of Prudential's and PGIM's most important strategic initiatives. In addition to excellence in crafting content in written and multi-media formats, you will also need proven project management capabilities. By joining our team, you will: * Join a highly entrepreneurial team that is focused on one of PGIM's largest strategic initiatives. * Have an immediate impact on client relationships and business building efforts. * Be at the ground level of leading the build-out of PPC's client-facing organization. * Gain hands-on experience from constant senior leadership exposure. * Develop leadership, strategic thinking, relationship building and business operational skills in a turbo-charged environment. This position is based in our Chicago, IL office. Our organization follows a hybrid work structure where employees can work remotely and from the office, as needed, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration. What you can expect: * Challenging and interesting work - we are one of the largest investors in the private capital markets. * Prepare and deliver investor performance reports and presentations. * Manage investor inquiries and provide timely, accurate information. * Drive continuous improvement initiatives to enhance reporting accuracy and efficiency. * Liaise with various groups within PPC, including Finance and Treasury, to ensure all current client needs are met and all prospective client requests are answered. * Support new investor due diligence. * Collaborate with senior management to support strategic decision-making processes. * Build and maintain a cross-PGIM network of other client-facing professionals to help catalyze cross-affiliate client opportunities. What you will bring: * Bachelor's degree required. * 2-4 years of investment management experience preferred. * Proficient with Microsoft Excel, Word and PowerPoint. * Effective team player, able to work with people of all levels. * High level of self-initiative, with strong integrity and ethics. * Organized and detail oriented, with strong time management skills. * Successful track record of working in a team environment. * Ability to support a multi-national group. * Experience with request for proposals and due diligence questionnaire is a plus. * Strong interpersonal, listening and writing skills. * Direct lending experience is a plus. * We know not everyone will meet 100% of the requirements, however we encourage you to apply if you think your skills are a good fit for this role. About PPC Direct Lending The Direct Lending strategy within PPC is responsible for originating, underwriting, and managing a portfolio of privately placed leveraged loans for middle market issuers across the world ($10-100 million of EBITDA). PPC has recently closed on its third fund, PGIM Senior Loan Opportunities III (PSLO III), bringing the Direct Lending fund strategy to $5.5bn in commitments. The Client Specialist will be expected to play an integral role in continuing to grow the strategy and support new product launches. What we offer you: * Market competitive base salaries, with a yearly bonus potential at every level. * Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. * 401(k) plan with company match (up to 4%). * Company-funded pension plan. * Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. * Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. * Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. * Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. If you need an accommodation to complete the application process, please email [email protected]. If you are experiencing a technical issue with your application or an assessment, please email *************************************** to request assistance.

WashSmart Laundry is growing, come and join our amazing Commercial Production team and grow your career with us! As a Customer Experience / Production Liaison, you'll be the driving force behind fostering strong client relationships and delivering tailored solutions working with our commercial production team. See why we are Chicagoland's best laundry experience ***************************** We are seeking an individual to oversee aspects of our commercial production, customer service, relationship management, influencing others. The ideal candidate is highly organized, has excellent management skills, keen eye for attention to detail, and the ability to connect, coordinate and communicate between different groups. Position Responsibilities: Write up job orders Client visits Coordinate Collaboration Bilingual in Spanish highly preferred Conflict Resolution Project Support Information Management Ability to multitask. Build and manage customer relationships. Basic computer skills, including the use of email Able to work a flexible work schedule Monday to Friday from 6AM to 4PM. Experience: Office and Industrial Production experience a plus Uniform Rental/Linen Rental experience a plus Written and verbal communication skills Must have the ability to effectively present information, respond and follow-up on questions and inquiries from clients, other managers and subordinates. Skilled in conflict resolution and being a superior problem solver, able to identify and resolve variances, failures and discrepancies. Ability to work quickly and accurately on an independent basis; Ability to establish and maintain goodwill with co-workers. Strong attention to details, good organizational skills and ability to meet deadlines. Position will require the ability to stand, bend and lift up to 50 lbs. when needed. Education: High School Diploma/GED. Compensation - $40k to $45k Washsmart is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal history, consistent with applicable federal, state and local law. View all jobs at this company

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career! In-Office at one of the following locations: This is a 100% in-office role. We are hiring for only 1 opening to be based in one of the following locations: Lake Mary, FL; Schaumburg, IL; or Meridian ID. Position Overview: The People Relations Specialist is primarily responsible for supporting employees and leaders in the various businesses we operate in. They will assist the People Relation Partners and other teams with various employee relation matters, performance management, onboarding/offboarding, and business-driven initiatives. In addition, they may participate in the execution of HR projects. The People Relations Specialist also works with the HR Compliance team to review current processes to identify areas of improvement, propose changes, and works with the appropriate team to implement the changes. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provide administrative support to the People Relations team. * Act as first point of contact for receiving incoming employee relation matters. * Triage and assign cases received through the ER Case Management Portal; evaluate the scope of issues, resolve tier one matters and escalate to the appropriate People Relations Partner. * Analyze data from various daily activities and projects to identify patterns and trends that can help create and improve processes or identify areas of concern. * Maintain detailed files for ER cases with a timely recording of notes and supporting documentation into the ER Case management system. * Determine a follow up process with the People Relations team and/or HR Business Partners on aging open cases and offer assistance to bring them to a successful close. * Respond to internal employee/ manager inquiries through various communication channels. * Monitor compliance with appropriate state, federal and local laws and mitigating risk related to employment practices. * Collect, analyze, and organize key performance metrics, transforming data into clear, actionable insights, and presenting them in visually engaging formats that effectively communicate trends, progress, and recommendations to stakeholders. * Design and deliver impactful presentations by synthesizing key information, creating clear visuals, and tailoring content to engage the audience, ensuring complex ideas are communicated in an easily understandable and compelling way. * Research, gather documentation, and analyze data to assist management and corporate counsel in investigating, answering, and settling legal claims * Other duties as assigned Education and Experience * Bachelor's degree in Human Resources, Business or related field preferred. * 2 years experience in an administrative capacity; preferably supporting a high-volume company. * Employee relations experience preferred. * HRIS experience a plus. * Strong analytical skills and logical thought processes, with the ability to identify and resolve sensitive problems. * Proven effective collaboration with other teams to deliver a consistent employee experience. * Professional verbal and written communication skills to all levels of the organization. * Proficient with Microsoft Office applications (Excel, Word, PowerPoint) including Excel formulas. * Ability to maintain a positive professional manner while working in a fast-paced environment with multiple projects, deadlines, and timelines. * Positive contributor to the company culture and activities. * Ability to ensure the integrity of confidential employee information, including HIPPA compliance and related laws. * Ability to work collaboratively in a team environment. * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected]. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $41,800 - $60,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for Call Center Representative in Lake Forest IL. Qualifications At least 1 year of relevant experience with Pharma related customer service. Additional Information In person interview is acceptable.

The Customer Relations Specialist is responsible for facilitating seamless account management processes to ensure best-in-class customer experiences. Requirements Timely and professional communication with sales reps via phone, email and Teams Be well-versed in, and correctly apply, various customer pricing structures Create error-free shipping documents and purchase orders Provide excellent follow-through and follow-up on outstanding requests and action items Manage estimates e-mail box to ensure questions and requests from sales reps and customers are promptly addressed Develop and deliver error-free repair and sales quotations Maintain accurate work order notes and ensure changes and updates are communicated to all required parties Work closely with technicians across all repair lab locations as well as outside vendors to ensure turn times are met Review daily order status reports, identify and address issues as needed Work with Purchasing and Contract Specialist on pricing and availability for sales requests Effective partnership with other teams to ensure quote and shipping deadlines are met

The Opportunity: Mesirow is an independent, employee-owned financial services firm founded in 1937. Headquartered in Chicago, with offices around the world, Mesirow serves clients through capabilities spanning Global Investment Management, Capital Markets and Investment Banking, and Advisory Services. We are proud that our intentional culture results in strong employee engagement, entrepreneurship and empowerment, with ongoing opportunities for volunteerism and advancement. Mesirow was recently named one of the Best Places to Work in Chicago by Crain's Chicago Business and one of the Top 100 RIA firms by Barron's. At Mesirow, we invest in what matters: our clients, our communities, and our culture. Our advisors provide investment and fiduciary services to individuals, families, corporations, and non-profit organizations. With roughly $10B in assets under management, we have earned a reputation for effectively managing our clients' needs and goals. Wealth Management has been Mesirow's flagship business for over 80 years, built around our trusted advisors, with an average tenure of over 20 years. We are seeking a highly motivated Client Relationship Specialist to work out of our Highland Park office to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities: * Client onboarding, including preparation of new account paperwork and client information-gathering * Account maintenance, including any account registration and account profile changes * Asset movement processing, including journals, wire transfers and EFTs * Assist with quarterly billing and performance reporting * Client issue resolution * Gathering tax information for clients and assisting with tax reporting * Relationship management, including regular client contact * General administrative functions, including but not limited to: * Maintaining information in the Client Relationship Management System * Exception report review * Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc. * Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries * Trade execution and trade error resolution, as may be applicable and required Requirements: * Bachelor's degree * Minimum of 5 years relevant experience required * FINRA Series 7 and 66 licenses strongly preferred * Familiarity with estates preferred * Highly motivated self-starter with a strong work ethic and positive "can-do" attitude * Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.) * Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred * Demonstrates an ability to learn new processes and technology platforms * Takes direction well and demonstrates proactive follow through on assigned tasks * Ability to prioritize and effective time management skills * Excellent verbal and written communication skills * Remains focused on tasks and retains composure under pressure or with conflicting priorities * Gathers information and consults appropriate parties when additional guidance is needed * Solicits feedback from team members on a regular basis and commits to performance improvement in identified areas * Responsive to client requests and escalates to team members whenever necessary In accordance with the Illinois Pay Transparency Law, the anticipated hiring base salary for the role will be between $75,000 and $95,000 per year. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, also provides the opportunity for a bonus and the Mesirow benefit program. EOE

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description:The Client Engagement Specialist's (CES) primary role is to build and develop solid long-lasting client relationships over time through consistent delivery of competitive loan product offerings and loan servicing. The CES follows up on pending cases and upcoming renewals, working closely with Senior Management to drive business volume. The CES evaluates loan opportunities, underwrites the credit risk and delivers executable loan commitments/agreements offering competitive and marketable rates and loan terms to Agent/Broker clients. The credit decisioning process includes: interpreting borrower financial statements, reviewing policy illustrations and any policy attributes and the related impact to the deal. It is also critical that the CES understands the competition and their product offerings. The CES makes recommendations to senior management and/or underwriting on transactions. Additionally, the CES is client facing, responsible for building trust, and is accountable for establishing and maintaining relationships with clients. They are the first and primary go-to contact for the client and will work with the client throughout the process. Additionally, the CES must follow-up to secure quote and renewal opportunities while building/maintaining Client relationships over time. Upon receipt of an executed loan document package, the CES must review the documents to ensure the documents are compliant with the approval granted and have met any additional related approval conditions (if applicable). The CES prepares and submits the funding packet for loan activation and funding. The CES is responsible for a subset of the total portfolio assigned to them. This includes, amongst other things, monitoring collateral position, calculating cross-over date, generating required notices, surrendering policies, and liquidating collateral. On a regular basis, generally weekly, the CES along with their manger are responsible for co-leading a territory portfolio status call with the Portfolio Manager. The purpose of this call is to discuss accounts that have upcoming action items. The CES works closely with their manager, The Chief Business Development Officer, the Chief Administrative officer and other members of the life premium team to collaborate on new cases, upcoming renewals and overall management of their portfolio. Largely independent, the CES must be a self-starter - tracking territory performance versus plan. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Oversee quoting, underwriting and pricing activities. Ensure that pricing is in accordance with stipulated pricing grid, underwriting file is complete and accurate, and credit and profitability standards are maintained. 2. Ensure a high level of customer and client service is maintained. Responsible for timely delivery of term sheets, transaction documents, collateral calculations and other information as requested/required by customers and clients alike. 3. Develop and maintain productive relationships with customers that enhance sales for the life premium business unit. 4. Actively participate in Territory Meetings. 5. Prepare, review and submit funding requests as well as life insurance company policy surrender and/or loan documents. 6. Coordinate and participate in customer and client calls. 7. Be in compliance with all policies, procedures and operational guidelines. 8. Manage and mitigate risk factors. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Associate's degree or equivalent education and related training 2. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products 3. Excellent written and verbal communication skills 4. Excellent organizational skills 5. Strong math aptitude 6. Ability to travel, occasionally overnight Preferred Qualifications: 1. Commercial insurance and financial services experience 2. Proven internal sales performance and relationship management via account or territory management. “This position requires an individual who will physically work within Chicago or be required to travel to Chicago for work. The annual base salary for this position is $56,570.00- $115,120.00.” General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

We're hiring people to join our team as RESERVATIONISTS! A Few of Our Reservationist Benefits: Restaurant Discounts Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness Paid Vacation for Qualifying Employees Blue Cross Blue Shield Medical Insurance Dental & Vision Insurance Life, Accident Protection & Critical Illness Insurance Domestic Partner Benefits 401(k) Tre Dita and Bar Tre Dita are a collaboration between award-winning Chef Evan Funke (Felix, Mother Wolf, Funke) and Lettuce Entertain You. Italian for "three fingers," Tre Dita is a nod to the precise thickness of a properly cut bistecca Fiorentina, which the “cucina Toscana” serves from its open-hearth, wood-fired grill, along with handmade pastas and more. Located on the second floor of The St. Regis Chicago, designed by award-winning architect Jeanne Gang, Tre Dita offers sweeping views of Lake Michigan and the Chicago River in Chicago's Lakeshore East and is open for dinner service seven nights a week. Caring. Creative. Careers. Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team. EOE. We participate in E-Verify / Participamos en E-Verify RSERVATIONIST JOB DESCRIPTION The Reservationist answers inbound calls, takes reservations, updates the reservations database and provides engaging customer service to effectively address guest requests; also communicates with management with questions or concerns. Essential Functions Answer inbound calls; receive, record and confirm all reservations; and provide engaging customer service to address guests' requests, including but not limited to suggesting alternatives reservations as needed, using sales techniques and answering questions about the restaurant and menu; and communicates with management as needed with questions or concern Efficiently handle special requests including but not limited to assisting guests including those with disabilities using Company guidelines Update and maintain accuracy of guest profiles in reservations database Follow all steps of service Ensure that the office and/or host desk are kept clean and organized throughout the shift Understand and respond knowledgeably to questions about the restaurant and menu Understand and follow the food allergy procedure and special orders/restrictions Work a variety of hours, days and shifts, including weekends Comply with all safety and sanitation (including handwashing) guidelines and procedures Proficiently use and operate all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems, and phone etiquette and message guidelines Successfully complete alcohol awareness training as required Key Responsibilities and Duties Ensure the overall guest experience exceeds expectations and anticipate guests' needs Greet guests with a warm, sincere smile Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy Assist with taking carryout orders and enter them through an online software program Assist with maintaining restrooms Maintain proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems Comply with all safety and sanitation guidelines and procedures Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook Get along well with others and be a team player Other duties will be assigned as needed

Minimum Years of Experience Required: 1 year Candidates with 2+ years of experience are eligible for in-office and hybrid schedules. Sponsorship: . Salary Range: $50k-55k The exact salary will vary based on years of experience and the level of proficiency in both hard and soft skills. It is uncommon for someone to be hired at the highest point of the salary range for their position. If you feel like this position is right for you but your desired salary range differs, please still apply. ABOUT THE COMPANY ALIS is the industry leading provider of assisted living specific software. We are a purpose driven healthcare technology company passionate about innovation and using technology to help people by solving real world problems. The ALIS team designs, builds, delivers, and supports our flagship product ALIS (pronounced “Alice” and stands for Assisted Living Intelligent Solutions). CULTURE Joining the ALIS team means contributing to innovative software solutions that enhance the lives of our clients and their families. We value growth, collaboration, and making a positive impact. As a passionate and dedicated team, we are committed to delivering exceptional solutions and embracing the challenges that come with continuous improvement. At ALIS, you'll be seen, heard, and held to high standards. Success here requires collaboration ,communication, curiosity, optimism, and a commitment to constant improvement. Job Description JOB ACCOUNTABILITIES Learn and establish a solid understanding of the ALIS software Consult with clients to transform their paper process to electronic; create and document new processes and train staff both digitally and (when the time is right) in-person. Create customized project plans to help guide both internal and external operations to get ALIS operating smoothly for our clients. Liaise between departments on clients' needs, onboarding department needs, product feedback, and bugs reporting. Qualifications JOB RESPONSIBILITIES 1+ year of experience in onboarding a SaaS product. Experience with G-Suite, CRM usage, and ticket writing. Excel skills (including pivot tables and v-lookups) or solid skills with interest in learning. Strong interest in helping communities and learning about their business as to help consult on process transformation from electronic to paper. Reliable: You show up at work for your team and the clients and look forward to doing it. Relationship oriented: You have a history of building long term healthy relationships with people and clients. Organized: You can prepare and execute on project plans. Calm demeanor: You aren't pulled into drama or anxiety but can see clearly in order to help others. Good communicator: You are transparent with information. Patient: You do not get frustrated with people that are less knowledgeable or tech savvy than yourself. Good judgment: You can prioritize needs appropriately. High integrity: You tell the truth even when it is hard to do so. You avoid drama and gossip and prefer to bond over growth, positivity, and optimism. Adaptable and flexible: You don't freak out if plans change or meetings get moved. Solution oriented: You take ownership to actually solve problems instead of just reporting all of the issues. Strives for excellence / finding ways to delight clients: Not just someone looking to cross a task off their list but spending time to over deliver and leave the relationship better than you found it. The company and this team commits itself to high standards for reliability and performance. Technologically savvy: You like to help others troubleshoot technology and hardware issues and you have an interest in new technologies and data. Additional Information Benefits: 8 Company Holidays ( office will be closed) 2 Floating Holidays 10 days of PTO (year 1) Subsidized medical, dental and vision insurance 401k Plan + Up to 4% Matching Pre-tax Commuter Benefits Casual Dress Referral Bonuses Employee Assistance Fund Paid Parental Leave Paid Jury duty & Bereavement Leave Length of stay rewards Company bonus pool HSA and FSA Life Insurance policy subsidized by Company Application Process: No formal cover letter is needed but please include a few sentences describing why you are applying for this position specifically. ALIS asks certain candidates for quick phone calls to gather additional information - these usually last about 5 minutes and are scheduled in advance and according to your schedule. After the phone screen, candidates that are selected to proceed in the process will do an in-person interview. Certain candidates may be selected for the third round of interviews. Medtelligent values and promotes diversity. We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. All candidates are subject to a background check.

Client Relationship Specialist - Naperville, IL What to expect when you join the Sikich family Team members at Sikich have a lot in common while also being part of a rich and varied group of contributors, creating a distinct and thriving culture. Chief among our commonalities is a desire for growth and a shared unity of purpose in our professional lives. We believe that through various perspectives, challenging the status quo and rewarding action, we accelerate innovation and drive growth - for our clients, for ourselves and for our communities. The professional services landscape continues to evolve. For Sikich, this means we have an opportunity to further cement our leadership position in this industry and continue to grow our organization in increasingly exciting ways. This growth is meaningful for every team member at our company because larger companies simply see more interesting client opportunities and can attract impressively talented individuals like you. Through a dedicated focus on key business priorities and intentionally creating a rewarding employee experience, Sikich has developed into a highly regarded provider of professional services and a sought-after employer of choice. Do you want to work with other skilled practitioners and serve clients in a way that makes a difference? Are you seeking a supportive environment backed by a deep and extensive set of skillsets? Are you ready to make an impact and be acknowledged for your contributions? If you answered yes to these questions, we see a mutually beneficial and gratifying relationship on the horizon! Are you ready to grow with us? Position Summary The Client Relationship Specialist (CRS) enhances client experience by servicing clients and providing operational/administrative support to wealth managers. This role focuses on delivering exceptional client service, demonstrating empathy, and utilizing strong problem-solving skills. Responsibilities include active communication with clients, processing requests, resolving inquiries, providing guidance, and ensuring all key information and documentation remains up to date. What will you do in this role? Provide administrative support to wealth managers, including handling client calls, responding to inquiries, requesting trades as directed, executing money movement transactions, scheduling meetings, preparing client reports and meeting materials, checking custodian alerts daily, and managing follow-up tasks after client meetings. Oversee the client onboarding process, including account openings, preparing documents for signatures, ensuring adherence to compliance procedures, and maintaining accurate database updates and client folders. Become proficient in the firm's workflows and custodian's technology platforms/tools, actively participating in training programs to identify and implement workflow improvements that enhance client service. Manage the recurring client calendar for RMDs, retirement contributions, billing, meetings, and compliance notification. Provide timely and accurate answers to operational questions from wealth managers and clients. Conduct research regarding a variety of topics such as IRA distributions, social security, college planning, and other similar topics. Assist with maintaining and monitoring regulatory compliance and works directly with firm CCO (Chief Compliance Office). Manage confidential information with discretion and professionalism. Prepare and send packages, letters, and other correspondence. Work closely with multiple teams to service clients. Collaboration with other departments or offices as needed. Available for last-minute advisor requests. Assist with organizing client/marketing events and special projects, as necessary. Qualifications: Bachelor's degree, preferred 2+ years of experience in wealth management, securities, or financial planning industry Experience with Schwab and Redtail CRM preferred Highly organized with strong problem solving and analytical skills, exceptional attention to detail, and tech savvy Client focused; self-starter and motivator; efficient, quick learner with ability to support wealth managers Strong ethical standards with the ability to maintain strict confidentiality of client and firm information Outstanding verbal, written and interpersonal communication skills Proficient in Microsoft Excel, Word, and Power Point In addition, specific skills/experience required are as follows: Servant Leader - You are hyper focused on engaging employees, fostering their development, and building a positive culture. Solutions Focused - You see opportunities in every business problem and can develop, articulate, and implement solutions. Collaboration - You are a relationship builder across all levels of the organization and across all business units. Instills Trust - You do what you say, and you follow through on commitments, you act with integrity, you are consistent and are perceived as credible. Impact & Influence Thinking - You gain support for ideas, proposals, and solutions, and get others to act, with or without formal authority, to advance initiatives/objectives. About Sikich Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of the largest professional services companies in the United States. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators, allow us to provide insights and transformative strategies to help strengthen every dimension of our clients' businesses. Sikich Total Rewards Our team members enjoy expansive benefits ranging from competitive compensation and insurance options to wellness programs and a flexible time off policy, to name only a few. Sikich also takes pride in prioritizing team members' health, total wellbeing and time spent with family, friends and in the pursuit of personal goals, hobbies, and endeavors. In compliance with this state's pay transparency laws, the midpoint of the salary range for this role is $71,133. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Some examples of our many benefits: Sikich maintains a Flexible Time Off (FTO) Policy. We encourage every full-time employee, as your role permits, to utilize paid time off (personal time, mental/physical health care, vacation, sick leave, etc.). Waiting for time off to accrue is common at other companies. At Sikich, you do not have to wait for this benefit to kick in. FTO is activated on your first day with our organization. Sikich will also recognize paid holid

Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We're focused on serving people and the communities we are part of. Job Summary: The RCM Specialist, Client Access reports to the RCM Client Access Supervisor. This position performs general data entry & keying tasks for the Revenue Cycle Management Department's authorization management functions that require a high degree of attention to detail, and ability to analyze and resolve routine problems. This is a REMOTE role. As a key member of the team: You are flexible and can embrace change You value progress over perfection You care about your work, the team you're on, and the people we are helping You make it a priority to get to know the people around you - build relationships with your colleagues and business partners You say what needs to be said, while considering how it'll affect culture and output Hold others to a high standard Duties and Responsibilities: Obtain authorizations from payers and upload to the applicable document repository Identify authorization issues and contact payer representatives to correct as needed. Utilize payor portals, MCO provider phone lines and email to communicate and resolve authorization issues. Work with Operations team to ensure schedule properly aligns with authorization units. Identify authorization changes as they are occurring, correct and modify master profiles as necessary. Keep track of all authorizations and expiration dates of the authorizations. Obtain new authorizations before expiration dates Alerts the RCM Supervisor or RCM Manager regarding late or missing documents required for billing. Produces reports as needed Performs administrative duties such as sorting, scanning, filing, and emailing records. Performs other related duties as assigned. Required Skills/Abilities: Self-motivated; reliable; strong attention to detail; maintains confidentiality; complies with all Company policies and procedures. Demonstrates excellent communication and customer service skills under duress at a fast pace; ability to function as a positive team member Intermediate to advanced computer skills, including the use of Microsoft Office applications Education and Experience: High School diploma or GED required. One (1) to two (2) years' experience of revenue cycle management or billing experience in the healthcare field. Benefits: Weekly pay with salary ranges from $20- 21 hourly Direct deposit Healthcare, dental, and vision insurance Paid time off and parental leave 401k Ongoing, in-depth training opportunities Meaningful work with clients who need your help Career growth and experience with an industry leader with 50+years of history in a high-demand field The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status. Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us. Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

Payrate: $18 - $18.87 Josselyn, a nonprofit community mental health center, has been serving people since 1951 when Dr. Irene Josselyn saw a need for kids and families to get help without worrying about the cost. Today, Josselyn is known for its excellent mental health care, offering outpatient therapy, psychiatry, case management, employment support and intensive programs for youth. With 6 locations in northern Cook and Lake County, Josselyn is a high-quality affordable option serving more than 7,500 people annually. Due to our excellent programming, depth and breadth of services, financial strength, staffing and outstanding leadership, Josselyn was honored in June 2024 by being the only nonprofit named to Crain's Chicago Business Fast 50 list. Job Summary The Client Access Specialist is a client-facing position responsible for creating a welcoming experience for all clients and visitors. The Client Access Specialist is responsible for treating all clients and visitors with respect and dignity and for providing exceptional customer service support. The Client Access Specialist works closely with other Josselyn team members to ensure compliance in areas of client onboarding and client record maintenance. Essential Responsibilities and Metrics Interact with all clients and visitors in a respectful and welcoming manner Uphold HIPAA privacy standards for client data Follow client check in processes to maintain compliance for client records Answer the telephone in a timely and polite manner with appropriate and accurate navigation of calls Collect client payments for all services Distribute Opening and Annual paperwork for new and existing clients Process incoming and outgoing mail Send client statements distributed by the claims department in a timely manner Accurately upload client documentation into EMR system Maintain and manage the waiting room as well as sanitize workstations Timely completion of all projects as assigned by supervisor Qualifications High School or equivalent Prior experience as a receptionist in a behavioral health or healthcare related field HIPPA experience Consistent, reliable, professional dress, and manner Excellent written and verbal communication skills Competency in Microsoft Office365 applications including: Word, Excel, and Outlook and Zoom Good time management skills Ind2

Customer Consultant - Budtender - Full Time This is for the Chicago-612 N Wells Location Wake Up and smell the Roses! Are you looking to join a diverse, inclusive, positive environment where both customers and staff are our priority? We pride ourselves on our incredible team, from management to staff, who bring diverse skill sets from all walks of life to create Green Rose. Green Rose was established in 2021, and opened our flagship store in River North in November 2022, and our second location in Lincolnwood 2023. Customer Consultants/Budtenders (CC) will be responsible for assisting customers and will offer customers one-on-one consultations on product selection based on their deep understanding of the dispensary's product offerings. These positions will be required to work closely with the General Manager/Assistant General Manager and all departments, and others at the dispensary and within the company to ensure competency with new products added to inventory and ensure fluid and practiced communication skills towards accurately and efficiently assisting customers. The CCs will become trusted advisors to customers about cannabis products, their profiles, and their routes of administration. Following consultation, the CC will be responsible for completing sales according to company policies and practices, including ensuring records of the sale are entered into the POS and State's verification system correctly and completely. Experts on the floor, with customer interactions, product knowledge, and pure work-ethics to provide all customers with the best possible experience and ensure our returning customer base. The role will also consist of other front line operational duties with a basic understanding of back end operational duties. Required to handle money, manage codes, always ensure smooth traffic while always maintaining exemplary flow and great service. These duties listed are not exhaustive, and additional responsibilities may be assigned by management. Responsibilities included but not limited to: Greet and check in all customers Immediately engage with all customers to understand all wellness needs while recommending products Assess individual customer needs by asking proper, relevant questions to lifestyle to best determine what products to recommend Adhere to and promote culture of compliance Continued education and training to further knowledge of all products Assist in maintaining cleanliness and organization of store to include front and back-end operations and products Perform sales transactions including cash handling, using POS systems, and exercising and adhering to all compliance and regulatory measures Always maintain customer rapport and professionalism Train and adapt to all roles Manage time and respect all protocols under pressure and fast pace Other duties as assigned Position Qualifications: 2+ years in hospitality, cannabis or retail field Consistent and constant communication on all levels Accountability at all levels and for others Balanced decision making Eyes-Up Mentality Practical and pro-active actions/thinking Attention to detail, organized lead in all workspaces Position Job Requirements: - High school diploma or GED required - Must be able to pass a background check - Must be 21 years of age - Must possess a valid license or state ID - Must remain compliant with all city and state regulations and requirements for working in the industry - Must be able to walk/stand for extended periods of time - Must be able to work opening, closing and weekend shifts as needed - Willingness to be flexible - Travel is at times necessary Green Rose Core Values: The 5 “C's” of Green Rose Retail ~Customer Service~ Provide the best in class “Cannabis Experience” for everyone we encounter ~Compliance~ Pro-Active, and Steadfast reserve to ensure our practices are above standard ~Cannabis Knowledge~ Becoming a True Cannabis Expert; commitment to be the best at our craft ~Compassion~ Compassionate Cannabis Practices - Responsibly Excels & Unites us all ~Communication~ Communication - dissolves question, cultivates environments of uniqueness and diversification Cultivate Your Green Rose - Harvest the fruits of Stoic Standards, with the elegance of individual/unified uniqueness How we live our Core Values Accountability: Own and honor our commitment to always put others first Diversity: Treat everyone with respect Excellence: The little things matter most Integrity: Always do the right thing Mission Statement: In everything Green Rose does, we are always dedicated to our mission: Inspire and guide the human essence; one puff at a time Green Rose Dispensary is a Chicago-based veteran, female, Black and Latino owned adult use dispensary that empowers the customer with in-depth knowledge about the newest products on the market. Green Rose delivers the best products with the best customer service on the newest, most innovative platforms. We are dedicated to operating as a strong advocate for inclusion and the elevation of diverse voices for our employees and customers. Green Rose Dispensary is an equal opportunity employer who believes in the value of diverse voices and perspectives.

Grant Thornton is seeking a Retention & Expansion (Cross-sell) (Manager) to join the team. Approved office locations can be found below. As the Retention & Expansion Experience Manager in our Connected Sales & Marketing function, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes. Your Day-to-Day May Include: + Leading the design of end-to-end experiences for the retention & expansion stage (post-sales) + Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization + Creating user flows, journey maps, and experience specifications that guide implementation across platforms + Soliciting feedback and updating design iterations + Translating complex business requirements into intuitive, brand-aligned experience solutions and technical requirements + Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc. + Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle + Communicating experience to business stakeholders through intuitive presentations and consumable deliverables + Staying current on industry best practices and emerging trends in B2B client experience design + Other duties as assigned You Have the Following Technical Skills and Qualifications: + Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred + 4-6 years of experience in client/customer experience design, digital marketing, or strategy consulting + Demonstrated expertise in journey mapping, service design, and user experience methodologies + Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems + Experience with data analysis and using insights to drive experience improvements + Excellent communication skills with the ability to translate complex concepts for diverse audiences + Exceptional project management capabilities and attention to detail + Strong leadership skills with experience managing small teams and influencing cross-functional partners + Strategic thinking with the ability to align experience designs to business objectives + Can travel as needed The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year. The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year. About Us At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team you're about to join is ready to help you thrive. Here's how: - Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site. - Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. - We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ****************** - When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ****************** Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: ********************************************************** + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.