Customer Service Representative Jobs in Clinton, NJ

Key Responsibilities: Provide outstanding customer support by responding to inquiries via phone, email, or live chat in a timely and professional manner. Identify and resolve customer concerns by actively listening, researching solutions, and delivering personalized assistance. Maintain detailed and accurate records of customer interactions using a CRM or ticketing system. Collaborate with internal teams to address complex issues, ensuring prompt and effective resolution. Stay updated on product/service knowledge to deliver accurate and up-to-date information to customers. Assist with order processing, account modifications, or billing-related inquiries when needed. Meet or exceed performance metrics related to customer handling time, satisfaction scores, and first-call resolution rates. Qualifications: High school diploma or equivalent; bachelor's degree preferred. 1+ years of experience in a customer service, support, or related position. Strong verbal and written communication skills. Adept at problem-solving and conflict resolution. Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment. Experience with CRM tools or contact center software is a plus. A positive attitude and a genuine commitment to delivering outstanding customer experiences.

Licensed Personal Lines Customer Service Representative Bethlehem, PA | Full-Time | Hybrid (4 days in-office, 1 remote) Salary: $45,000-$55,000 based on experience Join a team where people matter-on both sides of the policy. At YMI, we believe having the best team allows us to be the best agencies. As a Licensed Personal Lines CSR, you'll help protect our clients-while being part of a fun, supportive, and community-minded team. What You'll Do Serve as the go-to person for clients with personal lines insurance (home, auto, renters, etc.) Handle policy changes, documentation, and service requests with care and accuracy Communicate clearly and warmly by phone, email, and in person Collaborate with a close-knit team to support smooth client experiences Keep learning-we'll support your growth every step of the way What You Bring Pennsylvania Property & Casualty license (required) Detail-oriented, dependable, and quick to learn A great communicator who enjoys helping people Prior insurance experience is a plus-but we value mindset over résumé Why You'll Love Working at YMI Supportive, team-first culture that makes work enjoyable Regular opportunities to get involved in community events Strong benefits package: Paid medical and dental Paid time off and holidays 401(k) match Paid parental leave Hybrid schedule (4 days in-office, 1 remote) How to Apply If you're looking for a place where you can grow, be valued, and make a real difference, we'd love to hear from you. Apply today to join the YMI Insurance team.

Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry. NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply. Position: Customer Service Representative Location: Middlesex, NJ 08846 Status: Full-Time (In-Office) Hours: Monday to Thursday: 9:00 AM to 5:30 PM Friday: 9:00 AM to 4:00 PM (early departure) 40 hours paid Job Responsibilities: Engage with customers through inbound and outbound calls. Process orders, coordinate deliveries, and provide timely updates on order statuses. Resolve customer inquiries promptly and accurately, fostering customer loyalty. Document all details of inquiries, comments/complaints, and actions taken. Consistently deliver high levels of professional service and assistance. Job Qualifications: Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus. High school diploma or GED. Proficient in computer skills. Dependable with excellent attention to detail. Strong problem-solving skills, along with excellent communication and interpersonal abilities. Professional demeanor, appearance, and attitude. Excellent typing, spelling, and grammar skills. Demonstrated customer service skills and a positive team-oriented attitude. Benefits: Prompt weekly pay. 401(k) with company match. Medical coverage. Direct deposit. Vacation, personal days, and holiday pay. Growth opportunities within the company. How to Apply: If you are excited about this opportunity, please send your resume to ***********************.

Our client, a well known beauty brand, is seeking a LTT Customer Service Representative II for their Berkeley Heights, NJ team. This role is on a hybrid schedule and the role guarantees a 40 hour work week. The assignment will last for at least 1 year with the potential to extend. It will begin ASAP! Job Description: Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers in a timely manner (TikTok, Facebook, Instagram, Twitter) Support public channels (social, R&R, Q&A) by providing insight, strategy recommendations and engagement as needed Attend brand and care trainings, work sessions and meetings to stay up to date with social strategies and best practices Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer Recognizes and recommends new ways to influence consumers in their purchase decision Alert critical customer complaints to internal teams and assist with problem solving Provide social content and engagement recommendations based on consumer feedback and trends Stay up to date on new social media platforms, tools, and best practices Live in the social ecosystem, stay on top of emerging trends in the landscape Responsiveness: Maintain 100% Reply Rate and established Response Time goals across social channels Maintain consumer satisfaction and sentiment scores as established by the group Monitor personal social KPI's Offers schedule flexibility to support the needs of the business which included weekends Meets established quality standards in all contacts across all channels Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction Qualifications: Bachelor's Degree 1-2+ years' social media engagement experience Customer Service experience desired Customer obsessed mindset Knowledge and experience with major social media platforms required Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours which includes weekends Report back to internal team to funnel insights into product / experience / content creation strategy High level of organization, attention to detail and positive attitude Interest in beauty, fashion and/or lifestyle brands Exceptional writing skills Excellent problem-solving ability Proficient in Microsoft applications including PowerPoint, Word and Excel Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Job Title: Customer Service Representative Duration: 6 Months (Contract to Hire-CTH) Work schedule : 9-5;30pm in office 5 days for 3 weeks of training then WFH 1 day, in office 4 after training. Weekend work is an option depending on work load and would be OT Interview will be on site and they generally only do one Candidate must be flexible to work 4 hours during Saturday as scheduled on rotational basis Summary: The main role of a Client Scheduling Coordinator is to function as the point of contact between Client and the client throughout the home assessment scheduling process and support our Risk Consultants in meeting monthly/yearly production and timeliness goals. Our coordinators work diligently to build relationships to create strong partnerships with internal and external business partners to manage the home assessment scheduling process in an assigned territory. Acting as a subject matter expert on the geography of their assigned territory while working to ensure that appointments are scheduled logically and efficiently. During the scheduling process, they provide exemplary customer service. Job Responsibilities: • Acting as the point of contact between Client and the client throughout the home assessment scheduling process • Making a high volume of outbound contacts (calls/emails) to secure appointments • Maintain an appointment-setting process that accommodates the needs of both clients and business partners • Follow through with all tasks in an effective and efficient manner by using company and department resources • Consistently complete tasks with an increased focus on the details to improve the scheduling experience • Proactively and clearly communicate needs and concerns • Work to collaboratively respond to inquiries within 24 hours of receipt • Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly • Communicate clearly and in a professional manner with all internal and external business partners. (emails, phone calls, MS Teams chat) Skills: • Effective, strong, and service focused communication skills, both verbal and written” • Outlook-must be able to manage multiple calendars for scheduling of appointments EXCEL-Pivot tables, data entry Experience/Education: • GED/High School Education- Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus • 2-3 years Customer Service experience

LHH is proactively recruiting for a Customer Service Specialist near the Woodbridge, NJ area. This position is 100% onsite. It is Direct Hire. Responsibilities: Answering incoming calls / emails from customers, vendors, and sales team Process sales and blank orders Execute and manage POs Data entry and inventory management Sales invoicing Routing the shipment Product sample coordination and distribution Perform other duties as assigned including, but limited to administrative tasks within the office Qualifications: Must be Proficient in MS Office Suites Must have experience in Order Processing and Logistics Management Must be detail oriented Must have excellent written and verbal communications Experience with ERP is a plus Associate's degree preferred

About Us Founded in 1948, Seltzer Group Partners offers businesses and people the best insurance programs available, delivers superior risk-management solutions and provides exceptional thought leadership. Our mission is to change the way our clients view insurance and manage risk. This enables us to deliver the highest-quality coverage that protects what they value most. Today, Seltzer Group Partners works with individuals and businesses in 11 different locations in eastern Pennsylvania, including Orwigsburg, Pottsville, Emmaus, Reading, Myerstown, Mount Penn, White Haven, Reading, Honey Brook, Lansford and Bethlehem. We also serve customers in Bradenton, FL. Seltzer Group Partners provides a team of people to help our clients with a wide range of specialized services. Every client is assigned a Client Advocate to quarterback and champion our client's specific business needs across our portfolio of different services. Each service area, whether it's business insurance, workers' compensation management, disaster recovery, safety, personal insurance or human resources management, has its own practice leader who also works directly with clients on those specific issues. Group Benefits Client Service Representative Responsibilities: Represent the Agency in a professional, ethical, and courteous manner consistent with the Agency image Develop and maintain relationships with clients to retain business Receive and return calls in a professional, timely and courteous manner, providing a positive client experience Manage the client and employee email inbox Document each customer interaction in the agency management system Enter data into the agency management system as needed for each client Process enrollments and terminations on the carrier portal Maintain confidentiality of company and client information All other duties, responsibilities or activities as assigned by management Qualifications: High School diploma required; Associate or Bachelor's degree preferred Active Pennsylvania Life & Health Insurance License, or the willingness to obtain the license Proficiency with Microsoft Office Suite (Word, Excel, Outlook) Experience with an agency management system, preferably Applied Epic, and Employee Navigator a plus Active desire to pursue learning through education Demonstrate persistence and ability to overcome obstacles Self-motivated to set and achieve goals Ability to manage one's own time Effectively organize, plan, and prioritize workload Ability to take direction and work both independently and as part of a team Strong oral and written communication skills Ability to listen and speak effectively to others Hours: Monday-Friday, 8:30am-4:30pm (In Office Schedule) Office Location: 60 W. Broad Street, Suite 302, Bethlehem, PA 18018 Benefits: Competitive Compensation Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

Support sales team through varies order processing procedures to provide the highest level of customer satisfaction. Key Responsibilities: Process in-coming customer calls requiring orders, price quotations, product availability, order status, etc. Process all incoming sales orders including phone, web, email, EDI into ROI. Generate quotes on stock products. Complete all required shipping documentation for proper delivery of foreign orders. Perform invoicing as required including adding freight charges and billing customers. Process all credit card orders. Process daily incoming company mail. Provide administrative support for Sales Support, Sales, etc. Adhere to all ISO 9001 policies and procedures that govern our business. Performs other duties as assigned. Education: High School Diploma, GED, or equivalent experience Experience: 0-1 years' prior relevant experience Minimum Requirements/Qualifications: Ability to interact with customers in a professional manner Basic computer skills including Microsoft Office Excellent communications and customer service skills Good organizational and team related skills Thrives in a fast-paced, collaborative environment, efficiently works under pressure, within deadlines or other time essential constraints Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization Strong work ethic and an ability to excel within a rapidly changing and growing organization

This position is responsible for all aspects of a customers order from receipt of the PO through post shipment contact. The customer service team is critical in ensuring that customers have a positive experience before, during and after sale. Role Expectations Receive and process incoming orders from multiple sources (e-mail, internet, phone/fax) Review purchase orders for accuracy and verify against customer profile in SAP Answer outside phone calls from customers and sales reps to assist with questions related to orders, deliveries, product availability etc. Administrative duties related to order documentation, invoicing, filing, archiving files etc. Communicate with customers by phone and email for follow-up, order clarification, order status and more in a professional and courteous manner Collaborate with purchasing department for back-ordered, special order and future action items Communicate with Shipping & Receiving as well as Accounting departments as needed Back-up inside sales department as needed by processing quotes Core Competencies Prior experience using SAP and Microsoft Office applications. Positive, can-do attitude with professional phone demeanor. Excellent time management, ability to prioritize and problem solve while maintaining a strong customer service mentality. Must be willing to learn Cembre product line. Excellent interpersonal, verbal, and written communication skills with the ability to work as a team. Proven multi-tasker with attention to detail and accuracy Must be reliable, outgoing and a team player. High degree of emotional self-discipline Conflict management skills High level of integrity

Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA. **************** Key Responsibilities: This is an in-office position. Customer Support (Lead Customer Satisfaction Team Member): Adhere to all SOPs for Customer Support. Handle incoming and outgoing customer calls to ensure timely communication and support. Provide shipping rates for customer inquiries and prospects to ensure the best value. Communicate new orders to the appropriate Business Development/Account Management representative in the system. Maintain and update customer profiles in the accounting system. Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors. Office Administration: Adhere to all SOPs for Office Administration. Maintain all supplies necessary to support office operations. Handle invoice processing, including scanning to DCP. Create SOPs for Office Administration to standardize repetitive job functions as needed. Qualifications: Bachelor's Degree or 4 years of work experience in Customer Service. Strong communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Proficient in Microsoft Office. Proficient in using Zoho CRM software or similar CRM software. Proficient in using Sage accounting software or similar accounting software. What We Offer: Base Salary Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan Opportunities for professional development and career advancement. A collaborative and supportive work environment. Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!

Company Background: For 50+ years, ABEC has been a leading supplier to the biopharmaceutical manufacturing industry. ABEC's unique value is based on combining long experience with the ability to engineer, design, manufacture, commission, qualify, and service the entire bioprocess to reduce overall cost, shorten time to market, and maximize productivity. ABEC's products include process and equipment engineering/consulting services, comprehensive site services, bioreactors and fermenters, filtration and chromatography systems, prep and hold systems, and cleaning/sterilization systems. Position Summary: The Applications Engineer is a technical expert in biopharmaceutical clinical and commercial manufacturing processes and process equipment, with experience in fields such as Process Engineering, Process Equipment Engineering & Design, Process Equipment Manufacturing, and skilled in cost estimating and technical writing. S/he will be delivering consulting services to global customers, either as independent efforts or as part of larger ABEC projects. The Applications Engineer is responsible for interfacing with customers and internal functions including engineering, design, automation, supply chain, manufacturing, quality, project management and applications management to define and cost custom designed solutions and services for biopharmaceutical manufacturing. The role is part of the Applications function globally and participates in driving profitable ABEC growth for the CSR Business Unit. The Applications Engineer works as part of a direct team reporting to the Global Director of Applications, and is supported by matrixed resources with specific subject matter experts. The Applications group is part of ABEC's business development team and supports Sales to close opportunities while ensuring that the technical and commercial terms meet ABEC's overall business needs. The focus will be to grow CSR Business Unit revenue and the customer base globally. The candidate is based at the Bethlehem, PA facility, and should have the ability to travel on a regular basis. Responsibilities: Work within pre-established guidelines and instructions to perform the tasks required including: Collaborate with colleagues in the definition and development of technical and commercial proposals often within tight deadlines. Ensure timely review and response to client requests for proposals. Interpret customer performance requirements, specifications & expectations and develop optimal technical solutions. Interface with internal functional groups including engineering, design, automation, supply chain, manufacturing, quality, project management to communicate customer needs and obtain appropriate cost estimate and proposal content. Generate budgetary and definitive cost estimates to support business development opportunities. Generate budgetary and fixed price proposals in support of business development opportunities. Exercise judgement and good communication in resolving conflicting customer expectations in terms of technical requirements, equipment performance, price and/or schedule. Sales Support - Ensure effective support of Sales including advice on product strategies for identified opportunities, ABEC expertise at meetings with clients, training on product capabilities/differentiation, and bid decisions. Work with customers to thoroughly understand what they want to achieve and determine a fit for ABEC products. Clearly articulate the ABEC value proposition in a way that is relevant to the specific customer need. Marketing and Product Management - Provide technical content for marketing tools (presentations, brochures, website content, etc.) for effective communication of ABEC product features, benefits, and differentiation. Support new product launches by obtaining training from Product Engineering and support training Sales, and interfacing directly with potential customers. Support the training of Sales on product capabilities and differentiation. Support sales as a product expert at meetings with customers remotely and face-to-face in the field. Support other functions such as Service, Project Management, Project Controls, Product Engineering and others as required from time to time. Contribute to continuous improvement initiatives relative to Applications and/or other functions. Track competitor capabilities and activities. Track material and labor estimate information and project budget performance. Other duties as assigned. Will play an active role in identifying and driving Continuous Improvement (CI) opportunity. Qualifications: Bachelor's Degree in Engineering or Science. Minimum 5 years' experience in biopharma capital equipment engineering/design, bioprocess sciences, and/or applications/product management. Demonstrated ability to understand and navigate both technical issues and commercial situations. Strong communications and interpersonal skills. Prior experience in Applications/Product Management/Bioprocess Engineering is preferred. Understanding of planning and execution of cGMP biopharmaceutical capital projects, from the early conceptual phase through qualification. Knowledge of bioprocess equipment (fermenters, bioreactors, filtration, chromatography, CIP, Single Use Systems, etc.). Ability to travel approximately 30% globally. Ability to speak a foreign language, a plus. Proficient in Microsoft Office suite of applications, especially Excel, Word and PowerPoint. Familiar with ERP systems. Syteline experience is preferred. Awareness of and prior experience with implementing Continuous Improvement (CI) a plus. Prior Lean/Six Sigma experience a plus.

*Must be fluent in French and English* Pay: $25/hour Job Type: Contract Duration: ASAP- December 2025 (potential to turn permanent) We are seeking a Customer Service and Order Management Specialist to join our team. This hybrid role, based in Bridgewater, NJ, offers a competitive pay rate of $25/hr. The successful candidate will be responsible for managing the order-to-cash process for an allocated customer portfolio, ensuring the timely and accurate processing of orders and deliveries, and delivering outstanding customer service. This role requires fluency in French and the ability to collaborate effectively with sales, logistics, and other internal teams. Key Responsibilities: Customer Data Management: Oversee the accuracy, integrity, and maintenance of customer data, ensuring timely updates and compliance with company policies. Order and Delivery Management: Manage the order flow from acquisition to entry, ensuring orders are processed in line with trade terms. Act as a liaison between planning, logistics, and customers to ensure timely delivery and resolution of any issues. Customer Interaction: Serve as the first point of contact for customer inquiries related to commercial, logistics, and product claims. Respond promptly to customer concerns and resolve issues efficiently. Backorder and Return Management: Handle backorders, ensuring all orders are fulfilled in a timely manner, and manage product returns in compliance with agreed trade terms. Sales Support: Assist with sales events, including campaigns, product presentations, customer visits, and other related activities. Help prepare and execute these events, ensuring seamless customer interaction. Reporting: Generate and provide sales/customer-related reports for both the sales team and customers, helping to improve operational efficiency. Process Improvement: Contribute to enhancing customer service procedures and systems to improve service delivery and overall customer satisfaction. Collaboration: Work closely with cross-functional teams such as sales, logistics, and finance to ensure smooth operations and support any ad hoc projects or activities. Qualifications: Experience: Minimum of 2 years of experience in a B2B customer service environment, preferably in order management or a related field. Proven experience in customer-facing roles, demonstrating excellent communication and problem-solving skills. Skills: Fluent in French (both written and spoken). Strong understanding of the order-to-cash process, sales principles, and business operations. Experience with SAP (preferred). Proficient in Microsoft Office Suite (Excel, PowerPoint, Word). Working knowledge of Incoterms and customs rules.

Credit Analyst (Call Center, Hybrid - NJ 3days onsite) Department: Credit Services Are you a highly analytical individual with a passion for customer service? Do you thrive in a fast-paced environment and enjoy tackling complex challenges? Our Credit Services team is looking for a Credit Analyst to provide specialized financing across North America! This is a fantastic opportunity for someone looking to grow their career in finance, with the potential for full-time conversion and overtime. What You'll Do: As a Credit Analyst, you'll be at the forefront of our lending operations, acting as a crucial link between our customers and financial solutions. Your responsibilities will include: Reviewing credit applications and determining appropriate financing terms, ranging from $1,000 to millions. Assessing potential fraud and identifying risk markers to protect the company and our customers. Handling customer inquiries with a strong customer service orientation, ensuring a positive experience. Collaborating effectively within a co-dependent and fast-paced team environment. Turning around requests quickly and accurately, maintaining efficiency and precision. Operating with a big-picture mindset, understanding the broader implications of your decisions. What We're Looking For: We're seeking adaptable and quick learners who are eager to delve into the intricacies of credit and fraud detection. Experience in a lending or banking call center is preferred, but not required. We're open to recent graduates from various backgrounds. While mortgage or credit experience is helpful, it's not a strict requirement. Strong learning ability is a must; you'll be expected to quickly grasp complex topics like credit analysis and fraud detection. Please note: This role is not a fit for individuals with an accounting background. Schedule & Training: Hours: 10:30 AM - 7:00 PM Weekend Shift: One Saturday shift every 3-4 weeks. Training: You'll participate in a comprehensive 6-week training program, requiring 5 days a week onsite attendance. Peak Seasons: Be prepared for higher volumes during holidays, spring, and summer.

Patient Access Liaison Employment Type: Full-time Schedule: Monday - Friday 8am-5pm (No Weekends Required) Benefits: 401(k) with employer matching Health, Dental, and Vision Insurance Generous Paid Time Off + Holidays Paid Leave of Absence Support Professional Development Assistance Culture-focused Leadership Team On-the-job Training and Mentorship About Us Performance Ortho is a top-tier orthopedic and outpatient care provider with four clinic locations, an Ambulatory Surgery Center, and corporate headquarters in Bridgewater, NJ. Our multidisciplinary model includes Physical Therapy, Chiropractic, Acupuncture, Orthopedic Surgery, and Occupational Therapy. In our 24+ years of service, we've built a thriving organization focused on excellence in clinical outcomes, compassionate care, and a culture of collaboration and innovation. Position Overview As a Patient Access Liaison at Performance Ortho, you are the first point of contact for prospective and returning patients. Your primary focus is answering high-volume inbound calls-including those driven by marketing campaigns-to provide a warm, professional, and live alternative to automated systems. You will assist in collecting and logging caller information, managing voicemails, and supporting administrative workflows related to patient intake. This role plays a pivotal part in shaping the patient's first impression of the practice and serves as a development path to becoming a Patient Access Coordinator (PAC). Key Responsibilities Patient Communication & Call Management Answer incoming calls with professionalism and empathy; prioritize live answering to enhance patient access and marketing conversion Triage calls appropriately to internal departments, ensuring seamless transitions Handle marketing-driven inquiries and provide general information about services and next steps Manage voicemail inbox: log messages, assign follow-up, and ensure timely resolution Administrative & Intake Support Accurately collect and document patient information for new and returning patients Upload completed intake packets and track diagnostic submissions Assist with appointment confirmation calls and other front-end communications Escalate urgent concerns according to established protocols Team Collaboration Work closely with Patient Access Coordinators to support smooth patient onboarding Provide overflow call support to Front Desk, Billing, or other departments when needed Maintain a shared commitment to upholding HIPAA compliance and patient confidentiality Preferred Candidate Attributes Friendly, empathetic, and composed under pressure Skilled in verbal communication, with strong listening and rapport-building abilities Reliable and detail-oriented, with consistent task follow-through Comfortable in a collaborative and fast-paced team environment Eager to learn and grow into advanced roles such as the PAC position Qualifications Essential: 2+ years of experience in healthcare, customer service, or call center environments Proficient with Microsoft 365 and web-based systems (e.g., EHR, CRM) Clear and courteous phone etiquette; ability to communicate confidently and kindly Strong time management and multitasking skills Desired: Bachelor's degree in a related field preferred Familiarity with medical terminology and patient intake processes Why Join Us? At Performance Ortho, the Patient Access Liaison is instrumental in setting the tone for the patient experience. This role offers more than just administrative responsibility-it's a unique opportunity to help patients feel heard, welcomed, and well cared for from their very first call. Join a team that values professionalism, empathy, and growth-and become a key part of delivering world-class care to our communities.

UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase existing account sales in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services. A Career with UniFirst Offers: Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: We're a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to! Technology: UniFirst's many cutting edge sales tools and innovative programs are designed with one purpose in mind - to help you succeed. Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. Responsibilities of the Customer Development Representative: Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions Work with the Customer Service team to develop strategies to further develop our market share Conduct presentation meetings with potential clients as needed Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale UniFirst offers the Benefits you need to excel as a Customer Development Representative: Competitive base salary Incentives based on monthly sales Uncapped monthly commissions Protected territory Industry-leading sales training Vehicle Mileage and cell phone reimbursement Cutting edge sales tools, including a data management device with CRM software Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more Qualifications Qualifications High school diploma Required; Bachelor's or associate's degree preferred Proficiency with Mobile Technology, Microsoft Office Suite, and CRM Outside business-to-business sales or route sales experience preferred Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards Company Overview: UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

The Client Service Associate provides primary support to the Wealth Management Group and must possess excellent organizational skills and interpersonal capabilities to effectively interact with employees, clients, and vendors. The position will provide support to Financial Advisors, be responsible for all administrative duties, and assist in all areas of client operations including opening new accounts and account maintenance. The Client Service Associate must be detail oriented and have the flexibility and ability to prioritize various projects and take initiative on tasks. Position Responsibilities and Essential Functions Provides a consistently positive client experience through excellent service and execution in maintaining client accounts. Displays exemplary client service skills and mindset operating with a high degree of accuracy, attention to detail, organizational skills, and follow-through. Displays deep industry knowledge in assisting clients. Follows strict adherence to all CSP compliance policies, procedures, and standards. Maintains client files & profiles in the contact management system. Leads account opening, money movements, account transfers, wires & all account maintenance & documentation. Enters data & builds client profile in eMoney. Prepares daily & weekly transaction ledgers. Handles alerts and action items from platforms. Regularly prioritizes and manages time-sensitive tasks. Masters custodial, portfolio management, and customer relationship management software and platforms. Supports Financial Advisor by preparing correspondence and commentary, client proposals, presentations, and spreadsheets. Manages meeting logistics, materials & presentations. Assists with formulation of policies and procedures for opening accounts, maintenance of client files, monthly preparation of information for client billing and other operational functions performed on a regular basis. Performs various administrative functions for the office: answering and directing phone calls, managing incoming and outgoing mail & packages, ordering supplies, & maintaining office equipment. Assists Financial Advisors, Branch Office Manager, or Regional Manager with client or office events & initiatives. Maintains regular and reliable attendance. Professional Experience Prior professional experience preferred. Experience in a similar role within the financial services industry preferred. Bachelor's degree or Associate's degree required. Experience with custodial and client relationship management systems preferred. Knowledge of eMoney software preferred. Personal Attributes Excellent written and verbal communication skills to interface with clients, employees and vendors. Unquestionable integrity and good judgment. Strong client orientation and customer service skills. Ability to organize and prioritize work with attention to detail. Collaborative team player with positive attitude. Ability to learn new processes quickly, take initiative, and multi-task with little supervision. Proficiency with Microsoft Office Products - Power Point, Excel, Word, Outlook.

We have an immediate need for a Client Relations Associate at a leading financial services company conveniently located in Newtown, PA. This is a full time direct hire opportunity. Job Duties Include: To provide day-to-day support to multiple senior investment consultants and their client accounts. To maintain direct contact and coordinate data flow with corporate headquarters including the performance reporting department and investment consultants. To formulate agendas for client meetings, as needed. This process requires coordination both internally (with the investment consultant) and externally (with the client). Based on the final agenda, the Associate is responsible for inviting other investment professionals to the meeting. To send notifications relating to the hiring of a new investment manager. This process requires the Client Relations Associate to communicate details with the client administrator, legal counsel, and custody banks. To draft, amend, or modify client investment policy statements. To compile information needed to process investment transactions. The Associate is responsible for communicating the necessary steps to implement asset transfers with the client, monitors the various stages of the transaction once it is in process and tracks its progress through completion. To prepare asset allocation reporting for client meetings. To review draft client reports with other departments of the firm, communicate any changes, and make proactive recommendations to the investment consultant for client consideration. Other project-based work Job Requirements Include: Detail-oriented and possess the ability to multi-task. Strong communication and organizational skills Possess a strong work ethic and work well in a team environment Proficient in Microsoft Office (Excel, Word, PowerPoint, and Outlook) as well as Adobe. Candidate must have a business degree from a four-year college or university. 4-10 years of relevant experience

Our client, a luxury brand, is seeking a Credit Services Associate to join the team on a contract basis in Parsippany, NJ. Review & process credit applications and provide financing terms Assess for potential fraud and understand risk markers Handle customer inquiries-must be customer service-oriented Work collaboratively in a fast-paced, codependent team environment Turn around requests quickly and accurately Evaluate the status of existing accounts, update the credit profile and validate information as needed to decision the approval or denial of referred transactions. Perform due diligence on referred checks to assess potential financial exposure to support decisions to approve or deny self-risking checks Execute and document manual adjustments to prepaid access cards Provide internal customers with guidance and instruction on credit related procedures to ensure compliance with company policy Preferred Background: Lending or banking call center experience preferred (2+ years) Mortgage or credit experience helpful, but not required Must have strong learning ability and pick up on complex topics (credit, fraud detection Please submit your resume for consideration! You can use ****************** to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.