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Customer Service Representative jobs in Delran, NJ

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  • Customer Service Sales Specialist

    Signature, Inc. 4.8company rating

    Customer Service Representative job 3 miles from Delran

    Signature is a leading marketing promotions agency specializing in telecommunications. We deliver precisely targeted solutions that drive business growth and gain new customers. Our dynamic approach and sector expertise enable us to create effective campaigns tailored to each brand's unique goals. Signature works with many thriving brands, including Verizon FIOS and Wireless, offering a genuine partnership model that ensures success. Role Description This is a full-time on-site role located in Moorestown, NJ for a Customer Service Sales Specialist. The Customer Service Sales Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and handling inquiries via phone with excellent phone etiquette. Day-to-day tasks include addressing customer needs, managing customer experience, and resolving issues in a timely manner to maintain high customer satisfaction rates. Qualifications Skills in Customer Support, Customer Service, and Customer Experience Ability to ensure Customer Satisfaction and manage Phone Etiquette Strong communication and interpersonal skills Problem-solving abilities and a customer-focused attitude Experience in sales or a related field is a plus High school diploma or equivalent required; Bachelor's degree preferred
    $33k-43k yearly est. 7d ago
  • Customer Service Representative

    Hyundai L&C USA

    Customer Service Representative job 21 miles from Delran

    Looking for someone with Customer Service background in or alongside a Warehouse environment. This position will work alongside our Sales Reps, Operations Staff, and Customers - this requires someone who is comfortable communicating across different groups. This position is in office every day in Norcross and will be managed by our Georgia Sales Director. If a customer comes to visit, this position will be responsible for hosting them- asking what product they would like to see and if they have any specific needs or questions regarding our product. Hyundai L&C USA LLC ********************* Job Title: Customer Service Representative Location: North Wales, PA Report to: Sales Director About Us: A leading comprehensive Quartz and Solid Surfaces Manufacturer and Global Supplier of Premium Kitchen & Bath Countertop Materials. Job Summary: The Customer Service Representative ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. This position is the first point of customer contact for general inquiries like pricing, products, scheduling etc. This position will also be responsible for hosting customers in the showroom. The Customer Service Representative will perform the following tasks under the leadership of the Product Management Team: Roles & Responsibility Manage new incoming orders to ensure they flow appropriately through the system and the steps leading to delivery Process orders through SAP ERP system Maintain existing and newly assigned customer accounts Perform Month-end closing, processing and reconciliation Consult with assigned customers to understand their distribution networks and determine their needs Ensure orders conform to metric policy guidelines Recommend process improvement to drive and support continuous improvement within the department Prepare and distribute order status reports and weekly metrics Perform data analysis for sales monitoring and forecasting Coordinate with Canada in planning and scheduling material production Communicate profit margins, costs and losses of our material and programs Review and submit credit requests from customer to accounting for processing Review and allocate warranty replacement slabs on customer orders Review freight payables for accounting department Identify process improvement, key service trends, and cost savings opportunities. This Role Will Require Usage Of The Following Programs SAP Email COP Orbital Credit Card System Education And Work Experience Minimum High School Diploma MS Office & SAP preferred Order management experience or SR Customer Service experience needed
    $27k-36k yearly est. 9d ago
  • Customer Service Representative

    Flyadvanced Aviation Group

    Customer Service Representative job 19 miles from Delran

    Job Description/Responsibilities Provide professional, cheerful, and welcoming service to all customers and visitors, ensuring their expectations are exceeded. Represent fly ADVANCED's commitment to quality and exceptional service. Handle all customer communication, including incoming phone calls, emails, and service requests. Key responsibilities include: Scheduling and coordinating client appointments using maintenance systems (eBis and Salesforce). Sending appointment confirmations, as well as timely reminders (1 month and 1 week before appointments) via email/text. Following up with clients for scheduling their next service, sending satisfaction surveys, and ensuring ongoing engagement. Manage pre-arrival, arrival, and departure arrangements at our Authorized Service Center (ASC). Tasks include coordinating ground transportation, rental car services, confirming bookings with vendors, and relaying details to customers. Adhere to company policies regarding customer service standards, safety guidelines, and security procedures. Accurately handle credit card and cash transactions, including issuing receipts and maintaining accountability. Maintain customer records, generate reports, and carry out general administrative responsibilities. Provide support with administrative tasks related to the operations of the flight school. This role requires a proactive approach to delivering top-notch customer service, attention to detail, and the ability to juggle multiple responsibilities seamlessly. Qualifications/Skills Excellent oral and written communication skills Ability to work independently with little direct supervision and work as part of a team Ability to accept responsibility Effective multi-tasking and time management skills Knowledge of Customer service principles and practices Professional personal presentation Attention to detail
    $27k-36k yearly est. 6d ago
  • Claims Service Associate

    Tential

    Customer Service Representative job 16 miles from Delran

    Our Client, a Fortune 500 Financial Services Company, is looking for several individuals who are looking for a professional opportunity to gain experience in a corporate environment. This is an excellent opportunity to work in a large corporate organization to learn their corporate culture and service lines through an extensive paid training program. Daily, this person will do the following. This is a non-sales position, however, there is an expectation that you will be receiving about 40-60 inbound calls per day and making a few outbound calls to follow up on missing information. Speak with clients in a customer service call center environment regarding their various disability insurance policies and update required information Explain disability benefit coverage, open enrollment, income tax questions, documenting, and investigating claims from beginning to end. Receive, evaluate and answer customer inquiries which are mostly routine but may require you to research information within our clients' extensive electronic internal library Communicate with clients effectively and professionally through email, chat and phone calls Offer World-Class customer service by providing complete and accurate information to clients in a multi-task, high-pressure environment that requires attention to detail Meet and exceed production, attendance, quality and service goals Follow proper client and state regulations to ensure compliance with appropriate guidelines Required Skills Professional Demeanor: Demonstrating patience, composure, and client service attitude Service Adeptness: Comprehend and empathize with client needs, devote time and effort to satisfy the client's requests Problem Solving and Decision-Making Skills Initiative: Demonstrate a "self-started" behavior and a willingness to help others Communication Skills: Communicate effectively both written and verbal, tailor communications to audience, actively listen and follow-up with questions and updates to involved parties Empathy and Understanding Multi-tasking Ambition to succeed Strong people skills Great Customer Service #RTE4IND #REMOTE #LI-DB1 #LI-REMOTE #ZR
    $37k-72k yearly est. 18d ago
  • Customer Service Team Lead

    Lenox Corporation 4.7company rating

    Customer Service Representative job 8 miles from Delran

    JOB TITLE: Customer Service Team Lead DEPARTMENT: Customer Service REPORTS TO TITLE: Sr. Manager, Customer Operations Under the direction of the Senior Manager of Customer Operations, this position is responsible for leading, coaching, developing, directing, and guiding the Call Center operations. This includes managing inbound activities such as order taking, suggestive selling, upselling, and efficiently resolving customer service issues. Duties encompass scheduling, hiring, monitoring, and executing key performance indicators, quality assurance, and employee development. The role also involves managing quality monitoring programs to ensure the highest level of customer experience in the Customer Service area. . This position is responsible for up to 10 direct reports. RESPONSIBILITIES: Collaborate with the marketing team to analyze and develop promotions aimed at increasing overall sales and channel volume. Collaborate with cross functional departments on DTC customer service programs Develop and mentor the team to enhance the call center's performance and deliver best in class customer service experience Lead the team in providing responses through SMS, chat, email, and phone Assist in training, workforce management, and budget management for the team. Maintain optimal performance and sales levels while consistently adhering to Lenox's highest quality standards. Support the customer service process and communicate with both the Lenox team and end consumers in a professional manner. Track and analyze Call Center performance against service goals/metrics; provide regular reports to management and business unit customers regarding performance relative to goals, along with recommended actions. Establish and ensure compliance with standard practices and processes in the call center; be responsible for implementing best operational practices and process improvements. Prepare team reports and analyze performance statistics. Build a team environment through regular contact, training, communication, and meetings with staff and team members. Act as the point of contact for escalated customer issues, ensuring resolution to customer satisfaction. Hold all employees accountable for achieving stated goals, administering corrective action via performance plans when goals are not met, and providing timely recognition when goals are achieved. Perform other duties as assigned. MUST REQUIREMENTS: A minimum of 3-5 years of previous supervisory or management experience. Ability to work flexible hours as needed, including days, evenings, rotating Saturdays and weekends, holidays, and additional hours when required. Strong interpersonal, writing, and problem-solving skills. Capability to lead and coach multiple teams while handling various issues simultaneously. Ability to promote teamwork and foster high employee morale. Strong listening skills. In office work is required for a minimum of three days a week Proven excellence in dependability and all areas of performance. Demonstrated ability to coach for improved performance. Ability to thrive in a fast-paced work environment. Effective oral and written communication skills. Proficiency in Microsoft Office, particularly Excel, along with strong presentation skills. PREFERRED REQUIREMENTS: Experience with 8x8, D365, and Gorgias platforms Bachelor's degree.
    $35k-43k yearly est. 33d ago
  • Client Services & Bookkeeping Specialist

    Linda's Stuff 4.1company rating

    Customer Service Representative job 9 miles from Delran

    About Us: Linda's Stuff is the number one luxury consignment seller on eBay, and we are looking to expand our fashion family! With over 20 years of excellence in the industry, we pride ourselves on delivering exceptional service, meticulous attention to detail, and a seamless experience for buyers and consignors alike. We're seeking a polished and detail-oriented Client Services Associate with a strong focus on bookkeeping to join our team in Northeast Philadelphia. If you're passionate about luxury fashion, excel in providing top-notch customer service, and have a knack for numbers, we'd love to hear from you! The Role: As a Client Services & Bookkeeping Specialist, you will act as a key point of contact for clients while managing financial records and transactions. This role requires exceptional organizational skills, a strong understanding of accounting principles, and a client-centric approach. This is an exciting opportunity for an upbeat professional who thrives in a dynamic environment and enjoys blending client-facing responsibilities with meticulous financial tasks. Key Responsibilities: Client Services: Provide outstanding client service via email, phone, and in-person interactions. Assist consignors with inquiries about their accounts, payouts, and item listings. Work collaboratively with the team to ensure a seamless experience for clients. Bookkeeping and Financial Tasks: Manage client payout processes, including accurate tracking and timely disbursement of funds. Reconcile consignor accounts, ensuring all transactions are recorded and balanced. Handle invoicing, billing, and other financial record-keeping. Qualifications: Bachelor's degree or equivalent experience in client services or bookkeeping, or related fields. 2+ years of experience in bookkeeping, client services, or a combination of both. Previous experience with QuickBooks and proficiency in Excel. Exceptional attention to detail and accuracy in financial recordkeeping. Refined and professional communication skills, both written and verbal. Ability to multitask and manage competing priorities in a fast-paced environment. Familiarity with CRM systems a plus. What We Offer: Comprehensive benefits package, including health and vision insurance. Paid holidays and paid time off provided. Exclusive employee access and to discounted luxury inventory. A collaborative, dynamic workplace with opportunities for growth. The chance to be part of a passionate team redefining the luxury resale market. No telecommuting Job Type: Full-time Pay: $19.00 - $21.00 per hour Shift: 8 hour shift Experience: Customer service: 1 year (Required) QuickBooks: 1 year (Preferred) Ability to Commute: Philadelphia, PA 19116 (Required) Work Location: In person
    $19-21 hourly 10d ago
  • Customer Service Representative

    LHH 4.3company rating

    Customer Service Representative job 19 miles from Delran

    Job Title: Customer Service Representative Type of Employment: Temporary Indefinite In Office/Hybrid/Remote: In office Hourly: $20/hr LHH is partnering with a consumer services organization in the automobile industry to hire a temporary Customer Service Representative. This role is 100% in office to their Hamilton, NJ corporate office with hours from Monday through Thursday 9AM to 5PM and Friday's from 9AM to 3:30PM with a 30 minute break daily. The qualified candidate should have prior corporate work experience, very strong problem solving skills and a comfortability speaking on the phone often. The hourly rate is $20/hr. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Reviewing paperwork and checking for mistakes (load documents, contracts, driver's licenses, 30 page paper packets) Entering information into the company database as well as Microsoft Excel Communicate with dealerships over the phone and email regarding missing information or troubleshooting Act as a point of contact for dealerships when issues arise, using strong problem solving skills to ensure the customer's request has been resolved thoroughly Required Experience: High School Diploma Proficient in Microsoft Office Suite Swift and accurate data entry skills Excellent written and verbal communication skills Strong aptitude for problem solving Excellent customer service and phone demeanor
    $20 hourly 2d ago
  • Inside Sales Support

    Airgas 4.1company rating

    Customer Service Representative job 16 miles from Delran

    The Inside Sales Support Representative is responsible for working closely with an assigned team of Account Managers to manage and profitably grow Airgas business within a sales territory. This position will have regional objectives for sales and profitability growth within an assigned territory. In particular, you will: Works with outside sales team to maintain and grow the existing customer base, including: Maximize account retention through proactive and frequent customer contacts and rapport development. Secures and maintains customer contact relationships with key decision makers, buying influencers and users of products within each assigned account. Improves existing customer business practices through the use and management of Airgas Sales Specialists, vendor partners, current industry best practices, new products and other available resources. Maximizes Airgas “Wallet Share” of existing account base through selling the complete portfolio of Airgas products and services. Responds to and solves customer complaints by deploying the necessary company resources Works with Accounts Receivable personnel in solving collections issues and achieving Days Sales Outstanding (DSO) goals. Takes a lead role in identifying, analyzing and solving service issues. Establishes and maintains clear and consistent lines of communication with internal departments relative to customer successes, customer failures, new customer developments and other customer specific information. Collaborates with Account Managers in developing and executing plans to improve Airgas market share within the assigned sales territory. Maintains a leadership role in delivering sales service. Provides direction as required to other Airgas associates such as market information, pricing strategies, product information or customer information. Works closely with local Branch managers to assist in promoting sales and customer management through retail store locations within assigned geographical area Supports all local, national and regional sales initiatives such as bulk gas sales, safety sales, specialty gas sales, Brand Strategy Management and others that are or may be defined Develops and maintains positive work habits that are conducive to sales and profitability growth, including: Strategizing daily with assigned Account Managers and completing required field visits with each. Achieving department goals on phone time, outbound calls, and other KPI's. Other duties/projects may be assigned. Qualifications and Competencies: A high school diploma or equivalent. Additional post high school education and/or training preferred. Prior customer service and/or inside sales related experience required. Prior experience with SAP preferred. Communicates effectively both verbally and in writing; listens effectively and clarifies information as needed; works well with others in a team environment across the organization knowing who to engage to achieve results. Uses candor and sensitivity in their dealings with others. Exhibits customer focused behavior such as building positive relationships and strives to understand customer's needs, both internal and external. Working knowledge of Google Suites. Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees and strong customer service skills. Detail-oriented. Ability to maintain and demonstrate a positive attitude with all Airgas associates, customers, vendors and other Airgas business partners Strong mathematical, problem solving and analytical skills with the ability to apply to customer sales analysis and cost comparisons. Self-motivated with excellent organizational and time management skills to include the ability to multi- task and effectively manage projects in a diverse organization. Demonstrated knowledge of business and financial concepts including but not limited to Gross Margin, Gross Margin %, Profit & Loss Statement, & EBITDA.
    $34k-50k yearly est. 9d ago
  • Associate Customer Service Representative

    Menasha 4.8company rating

    Customer Service Representative job 9 miles from Delran

    Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here. Join us and become part of the power behind possible. About The Opportunity Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Ensures timely customer specific material setup and proactively manages proofing and material validation timelines for assigned account(s) Receives and responds to requested material specification changes and processes appropriate actions Submits project changes through internal operating systems as needed Ensures timely order entry and proactively manages order timelines for assigned account(s) Proactively monitors open projects & orders to advise key stakeholders of possible lead time challenges Receives and responds to customer complaints and processes appropriate corrective action Supports pricing requests Monitors product inventory to assure availability for production and/or distribution to customer; works with management on disposition of aging inventory Prepares purchase orders for outside materials Prepares and reviews required business reports Helps to monitor the team's overall workload to level load as needed Helps to identify and share best practices Supports continuous improvement initiatives Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives Education & Experience Requirements: High school diploma or equivalent required Minimum of 2 years of relevant experience required Prior display, graphic, and/or contract packaging industry experience preferred Experience in ERP platforms and proficiency in Microsoft Excel and SharePoint Knowledge, Skills & Abilities: Ability to design, implement and execute CRM business processes and associated applications Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department Familiarity with organization's policies, standards and procedures guiding customer interactions Knowledge of practices, tools, and techniques for communicating with a customer Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests Physical Requirements & Work Environment: Primarily works in an office environment with occasional time spent in a production and/or warehouse setting Two companies, one vision. Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. Come build an exciting, rewarding career with us, where you'll have opportunities to grow. The possibilities are endless. The power is yours! Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.
    $30k-42k yearly est. 10d ago
  • Retention & Expansion (Cross-sell) (Manager)

    Grant Thornton 4.6company rating

    Customer Service Representative job 9 miles from Delran

    Grant Thornton is seeking a Go-to-Market Experience Manager - Retention & Expansion to join the team. Approved office locations can be found below. As the Go-to-Market Experience Manager - Retention & Expansion in our GTM Experience & Platforms team, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes. Your Day-to-Day May Include: + Leading the design of end-to-end client experiences for the retention & expansion stage (post-sales) of the client journey + Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization + Creating user flows, journey maps, and experience specifications that guide implementation across platforms + Soliciting feedback and updating design iterations + Translating complex business requirements into intuitive, brand-aligned client experience solutions and technical requirements + Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc. + Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle + Communicating experience to business stakeholders through intuitive presentations and consumable deliverables + Staying current on industry best practices and emerging trends in B2B client experience design + Other duties as assigned You Have the Following Technical Skills and Qualifications: + Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred + 4+ years of experience in client/customer experience design, digital marketing, or strategy consulting; preferably within a B2B professional services setting + Demonstrated expertise in journey mapping, service design, and user experience methodologies + Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems + Experience with data analysis and using insights to drive experience improvements + Excellent communication skills with the ability to translate complex concepts for diverse audiences + Exceptional project management capabilities and attention to detail + Strong leadership skills with experience managing small teams and influencing cross-functional partners + Strategic thinking with the ability to align experience designs to business objectives + Can travel as needed The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year. The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year. About Us At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team you're about to join is ready to help you thrive. Here's how: - Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site. - Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. - We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ****************** - When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ****************** Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: ********************************************************** + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
    $119.6k-179.4k yearly 60d+ ago
  • Call Center Representative

    Delaware County, Pa 4.5company rating

    Customer Service Representative job 24 miles from Delran

    Job Opening: Call Center Representative Department DCHD Department of Health Division Population Health Salary: $32,669.00 Annually / $17.95 Hourly The Call Center Representative is responsible for handling calls that come into Delaware County Health Department's call center operations and providing accurate information to each caller. This Call Center is operated out of the Delaware County Health Department five days a week to provide support to the clinical community and the public. This role will be responsible for responding to both calls and emails during specific shifts and assisting in scheduling of clinic appointments. This is an hourly, nonexempt position. Essential Duties Answers and manages calls that come into the Call Center during each assigned shift. Answers and manages emails that come into the Call Center inbox during each assigned shift. Enters all contacts into the database for tracking calls and follows procedures for reporting issues. Refers callers to the appropriate department staff or external resource efficiently, and professionally prioritizing a warm and responsive customer service approach. Communicates trends and recurring issues to the Call Center Coordinator in a timely and clear manner. Refers crisis calls to appropriate resources quickly and calmly, keeping the Call Center Coordinator informed and requesting support as needed. Keeps up-to-date on information and resources available across the County for providers and the general public. Connects callers and emails with clinical providers in consultation with the Call Center Coordinator. Utilizes call center software to track all contacts. Assists callers in scheduling clinic appointments. Participates in mandatory department meetings and assignments per accreditation requirements, including workgroups and continuous quality improvement initiatives. Performs all other duties, tasks and special projects as assigned. Qualifications Valid driver's license and ability to pass a background check. High School degree required, bachelor's degree in public health, or other related field preferred. Excellent communication and organizational skills, and attention to detail. Ability to interact appropriately and effectively with a wide range of persons. Bilingual ability a plus. Ability to maintain and handle confidential information. Ability to follow protocol, procedures, and established guidelines. A strong work ethic and ability to manage a demanding workload. Strong relationship-building skills. Delaware County requires all employees be up to date for COVID-19 vaccination. Proof of vaccination must be submitted before a candidate's start date if hired. Contact To apply, please go to Neo.gov.
    $32.7k yearly 36d ago
  • Call Center- Inbound

    Mid Atlantic Retina 3.9company rating

    Customer Service Representative job 9 miles from Delran

    Wow! You just found your dream job! Join Team MAR for great pay, company funded profit sharing PLUS 401k, vacation time, semi-annual bonuses and an awesome team of physicians and staff to work with! This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires. MUST BE ABLE TO BE AVAILABLE BETWEEN 8:00AM - 5:00PM MONDAY to FRIDAY Job Description Patient Care Liaisons work in a call center environment, handling incoming calls daily in a pleasant and calm manner to answer patient inquiries, schedule, change and cancel appointments, answer general questions and handle patient complaints. Essential Functions Regular and predictable on-site attendance required. Travel to other locations as needed. Work overtime as needed. Handling inbound calls from internal inbound and external outbound customers. Take patient inquires and forward to appropriate office for a call back. Obtaining patient information and entering data into scheduling system Using patient reactivation system to call and schedule former patients. Evaluate patient problem to determine whether a call back or scheduling would be appropriate. Know list of general insurances that MAR participate with, identify where to look, who to contact re: infrequently used insurances Give out correct insurance provider numbers by state and look up referrals in Navinet system and document appointment. Respond to patient complaints appropriately, or refer to supervisor as needed. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing may be required. This would require the ability to lift files, bend and reach open filing cabinets and bend or stand on a stool as necessary. While performing the duties of this job, the employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email. Listening to verbal communication using a headset and processing the information while entering the data into a computer system, processing auditory information and responding verbally back in an appropriate manner. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Using hands to operate equipment such as a computer mouse, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. Following through on plans or instructions. Using words to communicate ideas, reading with comprehension and estimate distance and time for things such as travel or wait times. Job Posted by ApplicantPro
    $29k-36k yearly est. 14d ago
  • Call Center Representative

    Fredbeans 4.5company rating

    Customer Service Representative job 21 miles from Delran

    Fred Beans Automotive of Doylestown is Hiring Immediately for a Call Center Representative! Join Fred Beans Automotive Group, voted Best Places to Work 6 years running! The Call Center Representative will process incoming and outgoing scripted calls to customers, follow up on recalls, dealer maintenance and dealership specials to provide an exceptional customer experience. Responsibilities: * Work closely with dealership parameters to communicate customer expectations and ensure a great customer experience * Present in a professional and well-spoken manner at all times * Generate service appointments with customers by selling the value of our store and brand, our high level of service and track record of integrity and customer care * Log all activities, notes as required * Meet and exceed department goals each month and quarter * Stay informed about specials, changes, recalls, and other call drivers * Refer customers with additional questions to the service advisor and other individual * Attend department huddles and training as required Qualifications: * Strong written and verbal communication skills * interest and ability to make and take a high volume of calls * Ability to quickly learn new software * Time Management and multitasking skills with the ability to manage a high workload * Team Player attitude What We Offer * Updated facilities: including tablets, electronic repair orders and multi point inspections, * texting software and much more! * Company funded training and leadership programs to help you further your career. (Our company spent over $600,000 training our staff lastyear) * Company funded health benefits * Life, Disability, and Cancer Insurance * Pet Insurance * Company-matched 401(k) * Paid Time Off * Paid Parental Leave * Volunteer Time Off * Convenient and reasonable work hours Monday through Saturday, NO Sundays * Employee and Community discounts at over 150 vendors * Healthy Living Program * Be Receptive to training and coaching * Adhere to company policies * Establish and Maintain productive working relationships * At least 18 years of age * Fred Beans Automotive is an equal opportunity and veteran friendly employer.*
    $23k-26k yearly est. 60d+ ago
  • Client Specialist

    Xiente

    Customer Service Representative job 9 miles from Delran

    Full-time Description 1. Greeting all clients (including those over the phone) warmly and respectfully and direct visitors and clients to the appropriate location or person. 2. Maintain the appearance of the Hub, ensuring that it is welcoming, clean, organized and inviting to clients. 3. Record and transmit clear, concise, and timely messages from callers and visitors. 4. Mail handling: Manage all aspects of incoming and outgoing mail, including receiving, opening, dating, distributing, and making copies of incoming mail; preparing and posting outgoing mail; maintaining the stamp machine; and ensuring timely pickup or mailing of all correspondence 5. Package handling: Receive packages from couriers and other delivery services, sign for deliveries, notify the appropriate staff within 24 hours, and ensure packages are placed in the office mailbox or designated area. 6. Ensure that all forms related to applications are up to date, legible, clean and organized and packets are readily available for clients who request services. 7. Assist clients with the application process as needed and connect clients with resources. 8. Assist Economic Mobility and Housing Department with Administrative Tasks as needed, including but not limited to filing, scanning, uploading documents, scheduling appointments, and following up with clients and staff with appointment reminders. 9. Collaborate effectively to support client needs, share insights, and contribute to team projects and goals, ensuring seamless service delivery and client satisfaction. 10. Other Duties Assigned. Requirements ? Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required). ? Ability to secure health clearances every two years and TB once (required). ? High school diploma ? Good communication skills ? Customer service oriented ? Bilingual (Spanish and English) Salary Description $16.35
    $41k-73k yearly est. 55d ago
  • Client Experience Specialist

    American Furniture Rentals 4.0company rating

    Customer Service Representative job 7 miles from Delran

    Job Details Entry Corporate - Pennsauken, NJ Full Time 4 Year Degree $40000.00 - $50000.00 Salary Admin - ClericalDescription Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction. RESPONSIBILITIES: • Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns. • Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote. • Maintain team folders• Create Kit to mirror updated quote • Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts. • Train new staff members on policies, practices and NAV program • Maintain national account customer cards to include accurate information for accounting contacts • Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts. • Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing. • Create/Send monthly Invoices for all national accounts • Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances. • Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly • Create/ Send Credit Memos, and Apply or Move Payments when needed • Research leads and pass on to Account Manager to pursue • Other duties requested by Account Manager as needed SKILLS: •Oral and written communication skills •Customer relations, customer service and interpersonal relation skills •Organization, planning, time management skills •Professionalism and diplomacy skills Qualifications EDUCATION/TRAINING: Degree: Bachelor's or Equivalent EXPERIENCE: Prior Installation experience required
    $40k-50k yearly 60d+ ago
  • Client OnBoarding Specialist IV

    Jpmorgan Chase & Co 4.8company rating

    Customer Service Representative job 9 miles from Delran

    JobID: 210627188 JobSchedule: Full time JobShift: Day : Are you ready to make a significant impact on the InstaMed Network. As a Contracting Analyst within the InstaMed Network, you will be responsible for ensuring accurate payments to providers during the onboarding process. Your role will involve mastering departmental procedural processes, analyzing information to determine the course of action, and ensuring compliance with business requirements. You will have the opportunity to learn standard operating procedures, process enrollments, resolve concerns, and collaborate with a team, significantly impacting the network and enhancing customer experience. Job Responsibilities: * Master departmental procedural processes and analyze information to determine the course of action, ensuring compliance and business requirements. * Complete due diligence and reinforce KYC policies to prevent misrouting of funds during processing of new enrollments or changes to existing accounts. * Research, synthesize, and verify customer information to facilitate outreach and resolution. * Identify potential fraudulent accounts using investigative skills and available resources. * Manage multiple work queues and prioritize tasks to provide the best possible customer experience. * Maintain a professional and courteous manner while addressing customer calls or emails. * Speak with customers to review their requests and provide guidance on next steps to effectively resolve issues, promoting a positive customer experience. * Communicate relevant information effectively to customers and team members, including requirements, updates, and timelines. * Document progress and next steps for internal transparency. * Perform any other duties applicable to the position. Required Qualifications, Capabilities, and Skills: * Strong attention to detail, organizational, and time management skills. * Effective and professional communication skills. * Resourceful analytic thinking and sound judgment. Preferred Qualifications, Capabilities, and Skills: * Customer-facing experience preferred. * Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial. * Proficiency with Microsoft Office and ability to easily learn new software/programs.
    $64k-93k yearly est. 14d ago
  • Reservation Agent

    Premiere #1 Limousine Service

    Customer Service Representative job 11 miles from Delran

    For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you! It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures. DUTIES Phone Call Management Quick and Accurate Reservations Entry Providing Excellent Customer Service to all Clients Providing Dispatch Support Upselling Packages and VIP Services Trip Management and Administration QUALIFICATIONS Knowledge of local area and routes strongly preferred Excellent attention to detail required Excellent customer service skills required 40 WPM typing skills required Education: High School Diploma or equivalent required Experience: 1-3 years related experience preferred Certification/Licensure: N/A Software/Hardware: An understanding of MS Office Applications
    $25k-30k yearly est. 60d+ ago
  • Call Center Representative- Service BDC

    Fredbeans 4.5company rating

    Customer Service Representative job 21 miles from Delran

    Fred Beans Automotive of Doylestown is Hiring Immediately for a Call Center Representative! Why Fred Beans? At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for seven years running. As a family-owned business with over 50 years of success, we're committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today! Responsibilities: * Work closely with dealership parameters to communicate customer expectations and ensure a great customer experience * Present in a professional and well-spoken manner at all times * Generate service appointments with customers by selling the value of our store and brand, our high level of service and track record of integrity and customer care * Log all activities, notes as required * Meet and exceed department goals each month and quarter * Stay informed about specials, changes, recalls, and other call drivers * Refer customers with additional questions to the service advisor and other individual * Attend department huddles and training as required What We Offer: * Updated facilities: including tablets, electronic repair orders and multi point inspections, * texting software and much more! * Company-Funded Training: We believe in developing our people. Last year, we invested over $600,000 in training and leadership programs to help our team members excel. * Competitive Pay: Unlimited earning potential with an hourly rate of 16 an hour plus bonus pay-the more you connect with customers, the more you earn! * Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to group your career. * Performance Incentives: The more you help our customers and team succeed, the more rewards you earn! * Work-Life Balance: Enjoy convenient hours Monday through Saturday-NO Sundays * Comprehensive Benefits: * Health, dental, and vision insurance to ensure you and your family are covered. * Life and disability insurance for peace of mind. * Bereavement leave for support during challenging times. * Even pet insurance-because furry family members matter too! * 401(k) with Company Match: Plan for your future with a company that invests in you. * Paid Time Off: * Paid parental leave for life's biggest milestones. * Generous vacation and personal time for rest and recharging. * Volunteer Time Off to give back to the community. * Company-Paid Holidays so you can spend time with loved ones. * Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial. * Employee Referral Bonuses: Earn rewards for helping bring talented people to our team. * Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity. * Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health. * Perks and Discounts: * Discounts on vehicle purchases, parts, and services. * Membership to our AutoRewards program, saving you money at over 150 vendors. Qualifications: * Strong written and verbal communication skills * interest and ability to make and take a high volume of calls * Ability to quickly learn new software * Time Management and multitasking skills with the ability to manage a high workload * Team Player attitude
    $23k-26k yearly est. 60d+ ago
  • Client Specialist

    Xiente

    Customer Service Representative job 9 miles from Delran

    Job DescriptionDescription: 1. Greeting all clients (including those over the phone) warmly and respectfully and direct visitors and clients to the appropriate location or person. 2. Maintain the appearance of the Hub, ensuring that it is welcoming, clean, organized and inviting to clients. 3. Record and transmit clear, concise, and timely messages from callers and visitors. 4. Mail handling: Manage all aspects of incoming and outgoing mail, including receiving, opening, dating, distributing, and making copies of incoming mail; preparing and posting outgoing mail; maintaining the stamp machine; and ensuring timely pickup or mailing of all correspondence 5. Package handling: Receive packages from couriers and other delivery services, sign for deliveries, notify the appropriate staff within 24 hours, and ensure packages are placed in the office mailbox or designated area. 6. Ensure that all forms related to applications are up to date, legible, clean and organized and packets are readily available for clients who request services. 7. Assist clients with the application process as needed and connect clients with resources. 8. Assist Economic Mobility and Housing Department with Administrative Tasks as needed, including but not limited to filing, scanning, uploading documents, scheduling appointments, and following up with clients and staff with appointment reminders. 9. Collaborate effectively to support client needs, share insights, and contribute to team projects and goals, ensuring seamless service delivery and client satisfaction. 10. Other Duties Assigned. Requirements: ? Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required). ? Ability to secure health clearances every two years and TB once (required). ? High school diploma ? Good communication skills ? Customer service oriented ? Bilingual (Spanish and English)
    $41k-73k yearly est. 24d ago
  • Client OnBoarding Specialist IV

    Jpmorganchase 4.8company rating

    Customer Service Representative job 9 miles from Delran

    Are you ready to make a significant impact on the InstaMed Network. As a Contracting Analyst within the InstaMed Network, you will be responsible for ensuring accurate payments to providers during the onboarding process. Your role will involve mastering departmental procedural processes, analyzing information to determine the course of action, and ensuring compliance with business requirements. You will have the opportunity to learn standard operating procedures, process enrollments, resolve concerns, and collaborate with a team, significantly impacting the network and enhancing customer experience. Job Responsibilities: Master departmental procedural processes and analyze information to determine the course of action, ensuring compliance and business requirements. Complete due diligence and reinforce KYC policies to prevent misrouting of funds during processing of new enrollments or changes to existing accounts. Research, synthesize, and verify customer information to facilitate outreach and resolution. Identify potential fraudulent accounts using investigative skills and available resources. Manage multiple work queues and prioritize tasks to provide the best possible customer experience. Maintain a professional and courteous manner while addressing customer calls or emails. Speak with customers to review their requests and provide guidance on next steps to effectively resolve issues, promoting a positive customer experience. Communicate relevant information effectively to customers and team members, including requirements, updates, and timelines. Document progress and next steps for internal transparency. Perform any other duties applicable to the position. Required Qualifications, Capabilities, and Skills: Strong attention to detail, organizational, and time management skills. Effective and professional communication skills. Resourceful analytic thinking and sound judgment. Preferred Qualifications, Capabilities, and Skills: Customer-facing experience preferred. Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial. Proficiency with Microsoft Office and ability to easily learn new software/programs.
    $64k-93k yearly est. 51d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Delran, NJ?

The average customer service representative in Delran, NJ earns between $26,000 and $43,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Delran, NJ

$34,000

What are the biggest employers of Customer Service Representatives in Delran, NJ?

The biggest employers of Customer Service Representatives in Delran, NJ are:
  1. Domino's Franchise
  2. Domino's Pizza
  3. Family Dollar
  4. Planet Fitness
  5. Maximus
  6. VCA Animal Hospitals
  7. Integrated Resources
  8. U-Haul
  9. Blue Cross & Blue Shield
  10. Dollar Store Services
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