Application Customer Support Representative
Customer Service Representative Job 16 miles from Englewood
3+ years of experience in a Customer Service role
Experience or education-based knowledge within data processing applications
Strong knack for technology and ability to learn platforms quickly
Strong communication skills and ability to provide customer service via phone as well as in person
Strong technical understanding with the ability to work cohesively with programming and data warehousing teams
Strong Excel Skills
Plusses
Experience troubleshooting Macs as well as Windows
Experience working in a customer facing role
Experience working in the educational/instructional field, or working in IT at their college
Strong recent experience using ServiceNow as a ticketing system
Day to Day
A client is looking for a Data Application Customer Support Representative to sit hybrid remote and onsite in Harrison, NY. This person will be responsible for supporting end-users at school districts in the database and software space. This will include managing tickets in ServiceNow and helping district personnel via phone with basic data application incidents such as student data populating incorrectly on the state reporting platform, or missing attendance data, etc. This representative will resolve these issues by pulling data for them, looking for the root cause, and diagnosing the issue as to why certain information is inaccessible, why certain applications may be moving slowly, etc. They will work hand in hand with programming teams as needed for escalations. This person will also be training customers at school districts on the use of software applications. Customer service and communication skills are essential for this role, along with a strong technology and data-driven mindset.
Customer Service Specialist
Customer Service Representative Job 21 miles from Englewood
This part-time, in-person role is ideal for someone with strong communication skills, attention to detail, and a professional demeanor-such as a parent re-entering the workforce and/or looking for a flexible, fulfilling opportunity.
About Magnolia Home
Magnolia Home is a fast-growing, family-owned and operated home remodeling and design/build company based in Northern New Jersey. We're committed to delivering high-quality service with a strong focus on team collaboration, stability, and long-term growth for our employees.
Position Summary
We're seeking a personable and organized Client Service Representative to serve as the primary point of contact between our customers and our Sales team. This part-time, in-person role is ideal for someone with strong communication skills, attention to detail, and a professional demeanor-such as a parent re-entering the workforce or looking for a flexible, fulfilling opportunity.
Responsibilities
Answer and manage incoming calls and emails from clients and prospects
Qualify leads and schedule appointments for our Sales team
Accurately input and manage data in our internal CRM system
Maintain a high level of professionalism and customer service in all interactions
Qualifications
Bachelor's degree required
Minimum of 3 years of professional customer service experience
Excellent communication, organizational, and interpersonal skills
Self-motivated and able to work independently
Strong computer proficiency, including Microsoft Office
Availability Monday through Thursday, occasional Fridays,
20-25 hours per week
In-person work required; remote work is not available
Compensation & Benefits
Hourly wage: $30 per hour
Quarterly performance bonuses
Paid, comprehensive training
Opportunities for career development
Other Details
Work Schedule: Monday-Thursday, flexible daytime hours with no weekends
Work Location: In-office, Union New Jersey
Customer Service Specialist
Customer Service Representative Job 8 miles from Englewood
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will possess excellent communication skills and a strong commitment to providing exceptional customer support. This role is crucial in ensuring customer satisfaction and maintaining positive relationships with our clients. As a Customer Service Representative, you will be responsible for addressing inquiries, resolving issues, and delivering outstanding service in a fast-paced environment.
Responsibilities
Engage with customers through outbound calling to provide assistance and support.
Analyze customer needs and offer appropriate solutions or services.
Handle incoming calls with professionalism, demonstrating excellent phone etiquette.
Maintain accurate records of customer interactions and transactions in the call center database.
Collaborate with team members to improve processes and enhance the overall customer experience.
Provide bilingual support when necessary, ensuring clear communication with diverse clientele.
Assist customers with inquiries related to products or services, offering knowledgeable guidance.
Uphold company policies and procedures while delivering exceptional customer service.
Experience
Previous experience in a call center or customer service role is preferred.
Strong ability to communicate effectively in English; bilingual skills are a plus.
Proficiency in analyzing customer issues and providing effective solutions.
Familiarity with office environments and standard customer support practices.
Customer Service/Sales Coordinator (B2B)
Customer Service Representative Job 12 miles from Englewood
Customer Service (
Experienced B2B )
We are looking for an Enthusiastic, Self-Motivated, Experienced Team-Player who is happy to work in an office setting 5 weekdays from 8:30 am to 5:00 pm. We are willing to train anyone with relevant experience.
About DAF Products:
DAF Products, Inc. has manufactured, produced, and supplied industrial fabrics and technical textiles to manufacturers and distributors for over 30 years. While we stock a diverse product line in locations across the USA, DAF specializes in custom solutions. That can mean custom stocking, custom manufacturing, and even custom products. DAF's custom solutions allow our customers to get the product they need, at competitive prices, all without sacrificing quality. (Our fabrics are not currently used in the fashion industry)
DAF Products is a family-owned corporation with 20 employees based in Wyckoff, New Jersey.
Key Points
Business to Business sales support - Not retail sales.
Work In Office - No remote option at this time.
On-the-job training
Responsibilities
Communicate with customers via phone and email
Data entry on various platforms
Order Entry thru Customer Invoicing
Assist sales representatives and management in developing new accounts, qualifying accounts, preparing pricing, and delivery quotations, and sending literature and samples
Provide effective communication with sales reps, management, and customers
Implement timely invoicing of all orders, calculating and posting all sales rep commissions
Obtain and coordinate freight rates and arrangements
Coordinate assigned slitting orders, required labeling, bills of lading and packing memos for shipments
Handle customer complaints, returned good, and credit memos
Contact customers to obtain new orders
Help Identify potential customers
Monitor Inventory Regularly
Qualifications
College degree and/or at least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Proficiency in MS Office Applications - Word, Excel, Outlook
Ability to multi-task, organize, and prioritize work
Compensation
Starting Salary to be negotiated based on experience ($45,000-$52,000)
Employer Paid Health Insurance after 90-day waiting period (100% health insurance premiums plus deductible paid by employer)
401K after 1 year (entry dates Jan 1 and July 1)
90-day probationary period
Two-week vacation after 1 year of employment
5 sick/personal days after 1 year of employment
1 sick/personal day for each quarter worked until 1 year of employment reached
Vacation and personal time negotiable for 1st year of employment
Why Should You Choose DAF
We believe that employees and family always come first. Come join our family!
Bilingual Customer Service Representative
Customer Service Representative Job 8 miles from Englewood
Exciting Opportunity for a Customer Service Representative!
Are you a dynamic and customer-focused professional looking for a new opportunity? We are on the lookout for our client that seeks a highly skilled Customer Service Representative to manage customer inquiries, resolve complaints, and process orders across multiple communication channels. If you possess excellent communication, organizational, and problem-solving skills, and thrive in a fast-paced environment, we want to hear from you!
What We Offer:
Competitive Pay Rate
Generous PTO and Time Off
401(k) Plan
Fantastic Work Schedule:
Monday - Thursday: 8:30am - 5pm
Friday: 8:30am - 2pm
Key Responsibilities:
Respond to customer inquiries and complaints professionally and empathetically.
Process daily POD of deliveries, quotes, orders, and create invoices per company practices.
Maintain high proficiency in product knowledge to provide exceptional customer support.
Communicate with colleagues and relay important information to appropriate employees.
Assist the sales team with quoting and order requests.
Provide feedback on the efficiency of the customer service process.
Perform other related duties as assigned.
What You Bring:
At least 2 years of related career experience.
Strong ability to work independently in a fast-paced environment.
Excellent organizational skills and attention to detail.
Exceptional verbal and written communication skills.
Bilingual (Spanish) preferred.
Must work full-time on-site in the office (not a remote position).
Preferred Qualifications:
Positive, empathetic, and professional attitude towards customers.
Ability to maintain confidentiality and handle sensitive information.
Top Workforce Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to providing a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by law. If you are an individual with a disability and need reasonable accommodation to assist with your job search or application for employment, please contact us and indicate the specifics of the assistance needed.
CUSTOMER SERVICE REPRESENTATIVE (BILINGUAL IN PASHTO, URDU, FARSI)
Customer Service Representative Job 23 miles from Englewood
Job Title: CUSTOMER SERVICE REPRESENTATIVE (BILINGUAL IN PASHTO, URDU, FARSI) FLSA/Grade: Non-Exempt/Hourly
Reports to: Customer Service Manager Department: Customer Service
The Bilingual Customer Service Representative is responsible for supporting the Company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties.
The position of Bilingual Customer Service Representative is not exempt from the overtime provisions of the Federal Fair Labor Standards Act and shall be entitled to overtime compensation for hours worked more than 40 in any one work week.
The Bilingual Customer Service Representative shall be accountable and supervised by the Customer Service Manager.
Essential Duties & Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Develops maximum sales potential out of assigned customers through good customer service techniques, and knowledge of the Company's products and services as well as the competition's strengths/weaknesses.
Applies knowledge of company products/services to efficiently process customer information and respond to inquiries and complaints in a diplomatic manner.
Contacts customers via telephone or correspondence as frequently as necessary to meet and surpass sales goals for the company. Reviewing their current order items and getting specifics on items they are not currently buying.
Calculates prices, discounts and proposals to meet specific customer requirements in an efficient manner.
Remains current on market conditions regarding products and product updates through available resources.
Utilizes Company leads to expand current customer base and follow up all leads promptly.
Maintains updated, organized files on all assigned customers.
Completes and submits customer activity reports each week on sales and backlog orders.
Analyzes customer accounts and promptly makes corrections and/or modifications to files. Deleting items that may be on their guide by way of a sub or sample. Keeping items clear and pricing accurate.
Contacts customers to obtain missing information or data to ensure an accurate customer database.
Trains new Customer Service Representatives as requested on system.
Enters appropriate information from customer orders on computer.
Verifies all order information for accuracy while entering into system.
Perform other duties as assigned by management.
Competencies:
Oral Communication Skills
Written Communication Skills
Telephone Etiquette
Customer Service
Customer Relations
Filing
Computer literacy
Problem solving
Organization
Professionalism
Presentation
Shift:
Monday - Friday
8:30am - 5:00pm
Salary:
Will discuss it on the call
Work Environment:
Office.
Required Qualifications
High School Diploma or Equivalent.
Must be Bilingual (Pashto, Dari, Farsi and Urdu)
Preferred:
Pashto, Dari, Farsi and Urdu
*The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an employment contract or contract of any kind. Maximum Quality Foods, Inc. is an “At Will” employer. Employees can be re-assigned at any time and given other duties within the corporation. Maximum Quality Foods, Inc. has the right to change, modify, suspend, interrupt or cancel in whole or in part any job function outlined in a job description at any time and without advanced notice to the employee.
Job Type: Full-time
Pay: $19.64 - $25.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
Day shift
Work Location: In person
Institutional Client Services Specialist FX
Customer Service Representative Job 16 miles from Englewood
Our client is a major stock exchange and technology provider. They have a newly created role for a Client Services Specialist to support existing clients. You will be the primary point of contact for US buy and sell side clients using their FX trading solutions.
In this role, you will work with global support to provide coverage, ensure swift resolution of incidents and continuous service improvement. This role requires technical fluency, excellent communication skills, and a deep understanding of FX e-trading environments.
Key Responsibilities:
Collaborate with Sales/Account Managers/Integration teams to deliver seamless client service.
Take ownership of incident management: assess, prioritise, investigate, and communicate resolutions.
Serve as the primary contact for client incidents, ensuring transparency and timely updates.
Conduct system health checks and liaise with third-party providers as needed.
Foster strong client relationships via direct engagement, including on-site visits and training.
Contribute to service improvement initiatives and support global “follow-the-sun” model with comprehensive handovers.
Essential Qualifications & Experience:
3+ years in FX e-trading client support, ideally in a high-pressure environment.
Strong understanding of FIX protocol and basic Linux commands.
Client-first mindset with a detail-oriented, analytical approach to troubleshooting.
Effective communicator, able to tailor technical language for varied audiences.
Proven ability to support tier-1 clients and mission-critical systems with composure and professionalism.
Self-driven, with excellent organizational and problem-solving skills.
DTC Customer Experience Associate
Customer Service Representative Job 16 miles from Englewood
EllaOla is a premium family wellness brand based in New York City. We developed our products with a team of Harvard dermatologists and pediatricians to create a luxurious science-first, plant-based wellness collection offering the safest and most effective for the whole family. Featured in Harper Bazaar, Glamour, Forbes, Town & Country and Marie Claire and sold in Nordstrom, Macy's, Bloomingdales and Babylist.
Role Description
We are seeking a DTC Customer Experience Associate to ensure outstanding support at every step of the customer journey. In this role, you'll streamline processes, handle inquiries, and collaborate with other teams to enhance the quality and efficiency of our service.
Key Responsibilities:
Implement a robust online customer experience strategy aligned with the company's mission, brand values, and business goals, ensuring a customer-first culture throughout the organization.
Enhance customer satisfaction, retention rates, and lifetime value across all channels.
Use customer feedback, analytics, and market research to identify trends and address pain points, delivering actionable insights that improve the customer experience.
Ensure timely and effective resolution of customer inquiries and issues
Serve as the voice of the customer within the organization, ensuring that customer insights are integrated into product development, marketing campaigns, and operational strategies.
Design and execute initiatives to gather customer feedback through surveys, reviews, and social media monitoring.
Identify and implement creative solutions and technologies to elevate the customer experience.
Qualifications
2+ years in customer experience, customer success, or related roles, ideally within the CPG or wellness industry.
Deep commitment to health, wellness, and continuous learning, with a customer-first mindset.
Exceptional interpersonal and communication skills
In-depth understanding of customer journey mapping, customer satisfaction metrics, and customer support.
Data-driven mindset with the ability to translate insights into actionable strategies
Customer Service Representative
Customer Service Representative Job 16 miles from Englewood
Job Title: Customer Service Representative
Company: Homery
Homery is a fast-growing leader in the home appliance and furniture industry, dedicated to delivering exceptional products and outstanding customer service. Our commitment to quality, innovation, and customer satisfaction sets us apart. As we expand, we are looking for a professional and enthusiastic Customer Service Representative to join our team and be the voice of our brand.
Position Overview:
The Customer Service Representative will be the first point of contact for customers, ensuring a seamless and positive experience across all touchpoints. This role involves managing inquiries, resolving issues, and providing support with product information, orders, and post-sale service.
Key Responsibilities:
Respond promptly and professionally to customer inquiries via phone, email, and chat.
Assist customers with questions related to product features, availability, order tracking, returns, and warranty claims.
Troubleshoot customer issues and offer effective solutions to ensure satisfaction.
Accurately process customer orders, returns, and exchanges within our systems.
Maintain thorough and accurate records of customer interactions and transactions in the CRM.
Collaborate closely with the technical support, logistics, and sales teams to resolve complex issues.
Stay up-to-date on Homery's product catalog, service offerings, promotions, and policies.
Identify and escalate recurring customer concerns to management and recommend process improvements.
Consistently uphold Homery's commitment to providing an exceptional customer experience.
Qualifications:
2+ years of customer service experience, preferably in e-commerce, appliances, or retail.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a customer-first mindset.
Experience working with CRM platforms such as Salesforce, Zendesk, or HubSpot is a plus.
Ability to manage multiple priorities and stay organized in a fast-paced environment.
Detail-oriented with a commitment to accuracy and follow-through.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace.
High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
What We Offer:
Comprehensive benefits package including Medical, Dental, Vision, and PTO
Employee discounts on Homery's full range of products
Opportunities for career growth and advancement
Collaborative, supportive work environment
Customer Service Representative-Pest Control
Customer Service Representative Job 16 miles from Englewood
Customer Service Representative-Pest Control (Remote, Full-time)
We are seeking a dedicated Customer Service Representative to join our remote team. This dynamic, open-ended role involves answering customer inquiries, identifying sales opportunities, and supporting our pest control operations. The ideal candidate will be a proactive problem-solver with a positive attitude and a passion for delivering outstanding service to homeowners, business owners, and other clients.
Key Responsibilities:
Customer Interaction: Answer all inbound calls, addressing inquiries from homeowners, business owners, and other contacts. Transfer calls as needed for non-customer inquiries.
Sales Opportunities: Identify and pursue opportunities to upsell services during customer interactions, contributing to account growth.
CRM Management: Input and update customer information in our existing CRM software to maintain accurate records.
Service Coordination: Schedule and reschedule pest control services, coordinating with technicians to ensure timely delivery.
Administrative Tasks: Perform entry-level bookkeeping, data entry, and other administrative duties to support operations.
Complaint Resolution: Address customer concerns professionally, resolving issues to maintain high satisfaction levels.
Payment Processing: Handle payment transactions accurately and efficiently.
Open-Ended Duties: Take on additional responsibilities as needed to support the team and enhance customer experience.
Qualifications:
Experience: Minimum of 2 years in a customer service or similar role, preferably in pest control, home services, or a related industry.
Skills:
Positive attitude and strong work ethic.
Excellent listening and problem-solving abilities.
Diligence, punctuality, and multitasking skills.
Comfortable handling a variety of tasks in a fast-paced environment.
Technical Requirements: Familiarity with CRM software and basic bookkeeping is a plus but not required.
Location: No geographic restrictions; candidates may work remotely from anywhere.
Equipment: Candidates will be provided with a computer but must have access to reliable internet. A company-provided phone or headset may be supplied.
Customer Service Representative
Customer Service Representative Job 13 miles from Englewood
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:
Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week.
Responsibilities
Communicate with customers via phone, email and live chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Sports interest and knowledge
Technical Customer Success Specialist
Customer Service Representative Job 16 miles from Englewood
CHEQ is the global leader in Go-to-Market Security, trusted by over 15,000 customers worldwide to protect every aspect of their marketing, sales and data operation from bots, fake users, fraud and cyber attacks.
Powered by award-winning cybersecurity technology, CHEQ offers the broadest suite of solutions for securing the entire funnel, from paid marketing to on-site conversion, data, and analytics.
CHEQ is a global company with offices in Tel-Aviv, New York, Tokyo and London.
We are a rapidly growing, fast-paced, and technology-driven group where each individual's contribution impacts the product's success.
We are looking for an eager Customer Success Specialist to join our amazing team! We are looking for someone who is driven, dedicated, service oriented, has the technical chops to learn quickly, strong communication skills, and the ability to nurture client relationships. If this sounds like you and you have at least 2 years of experience in a similar role, this opportunity is for you!
In this role, you will own a portfolio of clients, and apply your technical, analytical, and communication skills to guide our clients and maximize the value from CHEQ's award winning invalid detection solution. You will be a trusted advisor and the face of the company for our clients.
Responsibilities:
Proactively manage and support the success of a portfolio of assigned customers to deliver consistent value across the entire lifecycle, driving adoption and growth
Manage the onboarding of new customers and translate the customer's desired outcomes into an implementation plan that will provide value in a timely fashion
Be the product expert and trusted advisor that your customers can go to for guidance on maximizing value from CHEQ's solutions
Perform data-driven reviews and analysis on customer's fraud activity and present findings and data insights
Resolve customer issues, alone and through collaboration with other teams; approach all situations with curiosity and creativity
Build strong customer relationships by maintaining high levels of engagement and communication; conduct routine account performance planning and business reviews
Drive customer advocacy in the form of references, referrals, and case studies
Ability to work in our NY office twice a week
Requirements:
2+ years experience in a client facing role either in a leading or supporting role.
2+ years within a SaaS/AdTech role
Analytical and problem-solving skills, with strong attention to detail and willingness to take deep troubleshooting dives to try to resolve problems on your own, learning along the way
Superior verbal, written communication, strong presentation skills and ability to tell a compelling data story
High proficiency in Microsoft Excel or business intelligence tools with extensive experience in data analysis and reporting; and ability to present data analysis to C-level executives
Knowledge and experience with Paid Search and Pay-Per-Click (PPC) advertising and relevant platforms, such as Google Ads (Adwords) and Google Analytics is a plus, but not needed
Experience with measuring, analyzing, and reporting on marketing performance metrics is an advantage
Technically adaptive, ability to learn new solutions, features/functionality, and communicate those in a value-added way to customers. Continuous learning mindset and detail-oriented approach
Strong organizational, managerial, and interpersonal skills to successfully communicate and negotiate with internal and external customers
Proven track record of consistently exceeding objectives, self-motivated, and driven by results
Bachelor's degree with a technological background is an advantage
The pay range for this role is $90K-$100K per year. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
This information is provided per New York City's salary disclosure law.
Technical Support Representative
Customer Service Representative Job 16 miles from Englewood
Our client, a Global IT Service Company is seeking a Technical Support Representative in their downtown Manhattan location. The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Customs Specialist
Customer Service Representative Job 16 miles from Englewood
📌 Job Title: Customs Specialist (CargoWise Experience)
🕒 Full-Time | On-Site | Immediate Start Available
Join a leading international freight forwarder committed to excellence, innovation, and customer satisfaction. We're expanding our team in New York and looking for a detail-oriented and experienced Customs Entry Writer to support our growing operations.
What You'll Do:
Prepare and process import customs entries for air, ocean, and ground shipments in compliance with CBP regulations.
Classify goods according to the HTSUS and ensure accuracy of documentation.
Manage and monitor the release of goods from customs and other government agencies.
Communicate effectively with clients, customs brokers, CBP officers, and internal departments.
Work with CargoWise to manage and maintain shipment records and customs documentation.
What We're Looking For:
2+ years of experience in customs entry writing, preferably in freight forwarding/logistics.
Proficient in CargoWise customs module (required).
Solid knowledge of U.S. Customs regulations and HTS classification.
Strong attention to detail and ability to manage multiple files simultaneously.
Excellent communication and organizational skills.
Benefits We Offer:
Competitive salary (commensurate with experience)
Full U.S. benefits package, including:
Medical, Dental, and Vision Insurance
401(k) with company match
Paid Time Off (PTO) and Paid Holidays
Life and Disability Insurance
Commuter Benefits
Career growth opportunities and professional development support
Dynamic and collaborative work environment in the heart of Manhattan
Legal Services Associate
Customer Service Representative Job 16 miles from Englewood
ORGANIZATION HISTORY AND MISSION
The MinKwon Center for Community Action is a dynamic, mission-driven, and people-powered nonprofit organization that serves, educates, and organizes the Korean American, Asian Pacific American (APA), and immigrant communities in New York and around the country. The MinKwon Center offers free assistance for immigration and public benefits, provides free legal representation for immigration and housing, promotes civic participation with voter and census registration and outreach, and organizes campaigns with other local, state, and federal coalitions. By prioritizing the needs and voices of low-income, undocumented, youth, senior, and limited English proficient residents, we are building a multilingual, multi-generational base of engaged community members to achieve social and economic justice for all.
JOB DESCRIPTION
We are seeking a dedicated and talented individual to serve as a Legal Services Associate. MinKwon's Social and Legal Services Program provides direct services to over 2,500 low-income households annually. This position is housed in our Immigration Legal Services program and is required to attain DOJ accreditation.
Essential duties and responsibilities include the following:
Conduct comprehensive immigration screenings, intakes, and case assessments.
Provide information about eligible immigration benefits, assist clients with gathering documents, and complete immigration applications & petitions.
Provide technical assistance to staff attorneys where appropriate.
Coordinate regular immigration legal clinics and schedule appointments.
Manage immigration grant deliverables - complete case reports in a timely manner and assist in the completion of narrative reports.
Process immigration-related correspondence and manage routine client communications.
Maintain detailed and up-to-date notes in case management system, and in physical and electronic files.
Prepare and conduct community outreach and educational workshops.
General administrative and clerical duties.
QUALIFICATIONS
The minimum required qualifications for this position include the following:
Korean fluency is required.
Bachelor's degree required.
Ability to work well independently, in teams, and in collaboration with outside organizations.
Proficiency in Microsoft Office and Google Suite applications.
Ability to work in a multicultural environment and with limited English proficient communities.
The ideal candidate will also have the following preferred qualifications:
Previous experience with immigration legal or social services.
Spoken and written fluency or proficiency in the following languages: Mandarin, Cantonese, other Chinese dialects, and/or Spanish.
Knowledge, interest, and commitment towards concepts and issues of social, political, and economic justice and positive social change in the U.S., especially in the context of Korean American, APA, and/or immigrant communities.
Ability to be highly organized, meet deadlines, manage a high caseload, and take initiative on projects with minimal supervision.
Experience with data entry and management.
HOW TO APPLY
Please submit a cover letter and resume to **************.
Please write 'Legal Services Associate' in the email subject line, and please specify in your email how you found out about this position. (website, LinkedIn, Indeed, Facebook, etc.) Screening of complete applications will begin immediately and continue on a rolling basis until the position is filled and this posting is removed. Due to the high volume of applications, the MinKwon Center will only contact applicants who have been selected for an interview. No phone calls, please.
EQUAL OPPORTUNITY EMPLOYER
The MinKwon Center for Community Action does not discriminate against current or prospective employees based on race, color, religious creed, national origin, ancestry, sex, gender identity, age, marital status, family or dependent status, criminal record, disability, mental illness, sexual orientation, genetics, active military, credit score and history, or any other protected class in accordance with applicable federal, state, and local laws.
Customer Service Representative
Customer Service Representative Job 21 miles from Englewood
Connections Personnel is hiring for a temp-hire Customer Service/Inside Sales for our client located in Union. Looking for a outgoing individual to join their team!
The main responsibilities for this Customer Service/ Inside Sales Rep would be:
Account management for 2 Sales Representatives
Quote preparation
Customer inquiries
Update and maintain price files
Track and analyze sales data.
Create price files with a pivot table
Try to revive old clients
Key qualifications:
MS Office Excel is a MUST!
Min 1 year sales experience
Opportunity to work at a small company with a variety of responsibilities, have an impact, and gain experience in B2B sales.
Experience in electrical, manufacturing, or distribution environment plus -
Salary $20.00-$25.00
Hours 830am-430pm
Benefits: Medical, PTO ,Life insurance and 401k Once hired permanently
For immediate consideration please apply online at: https://connections.securedportals.com/apply/
FIG Clients Associate Corporate Banking
Customer Service Representative Job 16 miles from Englewood
Summary of Responsibilities:
A FIG Banking Associate is a member of a client-facing team within BBVA's Corporate and Investment Bank. The Associate's primary responsibility is to support FIG Clients USA Relationship Managers in developing, marketing, and delivering the bank's wide range of banking products and services to FIG clients as part of the US Institutional Plan.
The Associate will coordinate closely with Relationship Managers in the United States, Europe and Latin America, and Product groups to manage all aspects of transactions, including proposal preparation and liaising with risk and Portfolio Management, Legal, Operations and Finance teams.
Prior Credit Analysis skills required (covering Financial Institutions)
List Major/Essential Job Duties:
Credit and Financial Analysis
Prepare credit analysis for new and existing Financial Institutions Coverage clients in the Insurance, Banks, Asset Management and Financial Payments verticals.
Build and modify financial models
Conduct detailed financial analysis for onboarding new clients.
Marketing and Deal Execution
Identify and understand client needs, promptly responding to all client requests.
Coordinate transaction closings, including management of all documentation and follow-up.
Prepare for client meetings, including presentation materials, background information and call plans.
Research and evaluate potential new client relationships.
Risk/reward Analysis and Decisions
Prepare transaction summaries and Risk-Adjusted-Return analysis for presentation to Credit Committee, including financial metrics such as pro-forma financial statements and cash flow projections, risk and mitigants, SWOT analysis, etc.
Analyze global relationships, gathering credit facility and revenue data from BBVA subsidiaries, especially those in Latin America.
Participate in Credit Committees jointly with Relationship Managers.
Internal Coordination and Problem Solving
Conduct joint planning sessions with Product teams including Debt Capital Markets, Bank Syndications, Corporate Lending, Foreign Exchange, Cash management, etc.
Coordinate internal procedures with the Credit, Operational and Legal departments.
Resolve any financial, administrative and operational issues by working closely with Operations, Middle Office and Business Development.
Information Management and Reporting
Perform research and summarize opinions of major equity analysts on products, industries, countries, and economic forecasts.
Ensure integrity of domestic/global profitability information gathering for internal team reporting.
Maintain the Customer Relationship Management system for pipeline and profitability reporting.
Level of Complexity and Risk Involved:
The Associate position requires a high level of involvement and responsibility. Associates are responsible for substantial amount of in-depth analysis and research and play a crucial role on deal execution and interaction with clients.
For each client in the portfolio, the Associate plays a relevant role in identifying business opportunities that are in line with the capabilities and product and service offerings of the bank.
Scope of Duties
:
Associates play a critical and indispensable role as members of the FIG Banking team. Associates support Global relationship managers in all day to day operations from client and industry analysis to working on live transactions and deal execution. Associates are also expected and encouraged to interact daily with product partners to enhance internal communication and accomplish deliverables.
Additional expectations within the scope of the Associate role:
Ability to interact and communicate effectible with internal and external clients.
Strong knowledge of finance and accounting.
Ability to meet deadlines and prepare client presentations on time and with minimum errors (high attention to detail).
Successful interaction with the various product groups and colleagues.
Ability to work under pressure.
Develop solid knowledge of banking products and services.
Strong work ethic and high degree of proactiveness.
Skills, knowledge, and abilities/Competencies:
Technical Skills:
Bachelor's degree with 5 years minimum of work experience; MBA preferred
Fluency in English
Strong analytical and financial modeling skills
Advanced computer skills, particularly in Excel and PowerPoint; Reuters and Bloomberg a plus
Understanding of international economics and markets
Credit Training a plus
SIE, Series 7, and Series 63 required (or willing to obtain within 6 months)
Performance Skills:
Excellent communication skills; ability to coordinate with people across different departments and regions (Clients, Product Specialists, Credit team, FIG, and local relationship managers)
Ability to work under pressure
Strong attention to detail
Strong interpersonal and teamwork skills
Management Responsibilities:
Associates work with and report to various senior bankers. Each Associate is responsible for a set number of client accounts within various industry sector(s).
Associates are expected to learn the dynamics of the industries they cover and to take ownership of their accounts and might have substantial responsibility in identifying and following on opportunities with their portfolio of clients.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
With respect to this position in our New York Office, the expected base salary ranges from $110,000 to $140,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.
*Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions
Customer Relationship Management Specialist
Customer Service Representative Job 16 miles from Englewood
About Us:
At IPPOLITA, we specialize in creating exquisite, handcrafted fine jewelry that reflects timeless beauty and craftsmanship. Our commitment to exceptional quality and outstanding customer service is at the heart of everything we do. We are currently seeking a
Customer Logistics & Repair Specialist
to join our dynamic team and provide top-tier service to our valued customers.
Position Overview:
As a
Customer Logistics & Repair Specialist
, you will be the key point of contact for customers who need assistance with returning, exchanging, or repairing jewelry. Your role will involve coordinating the logistics of product returns and repairs while ensuring a seamless and positive customer experience. The ideal candidate will have a strong attention to detail, excellent communication skills, and a passion for providing high-quality service. While jewelry expertise is not required, an understanding of customer needs and a commitment to accuracy and professionalism are essential.
Key Responsibilities:
Customer Assistance: Act as the main point of contact for customers who have inquiries or requests regarding returns, exchanges, or repairs of purchased jewelry.
Process Returns & Exchanges: Handle return and exchange requests, ensuring the proper documentation and accurate processing of each transaction.
Repair Coordination: Work closely with our repair team or external repair vendors to facilitate the repair process, keeping customers informed on the status of their items.
Customer Communication: Provide clear, empathetic, and courteous communication with customers via phone, email, or chat, ensuring their questions and concerns are addressed promptly.
Documentation & Tracking: Maintain accurate records of all customer interactions, returns, exchanges, and repair statuses. Update the customer relationship management (CRM) system as needed.
Quality Assurance: Ensure all items returned or exchanged meet the company's quality standards and that all repairs are handled with attention to detail and care.
Problem Resolution: Address any issues or challenges related to customer requests, finding practical solutions to ensure customer satisfaction.
Cross-Department Collaboration: Work closely with the sales, customer service, and repair teams to ensure a seamless customer experience and efficient processing of orders.
Qualifications:
Detail-Oriented: A keen eye for detail is essential to ensure accuracy in processing returns, exchanges, and repairs.
Excellent Communication Skills: Ability to communicate clearly and professionally, both verbally and in writing. Must be friendly, empathetic, and patient when interacting with customers.
Customer-Focused: Passionate about providing exceptional customer service and able to resolve issues in a calm, positive, and effective manner.
Experience in Customer Service: Previous experience in customer service or a client-facing role, especially in retail or luxury goods, is a plus.
Organized: Strong organizational skills to handle multiple tasks and inquiries efficiently.
Adaptable: Comfortable learning new systems and processes in a fast-paced environment.
Team Player: Able to collaborate well with cross-functional teams and contribute positively to the workplace culture.
Desirable Skills:
Experience working with fine jewelry or luxury products (not required but preferred).
Familiarity with CRM systems or similar software.
Knowledge of basic jewelry care and repair processes (training will be provided).
Why Join Us?
At IPPOLITA, we offer a collaborative and positive work environment where employees are encouraged to grow professionally and personally. As a part of our team, you'll play a vital role in ensuring that our customers have a wonderful experience with our brand. We value detail, craftsmanship, and exceptional service, and we're looking for someone who shares those same values.
How to Apply:
Please submit your resume along with a brief cover letter explaining why you'd be a great fit for this role to *****************************.
Customer Service Supervisor
Customer Service Representative Job 18 miles from Englewood
This Manager leads Account Coordinators who act as the single point of contact for sales agents processing client products/orders and business portfolios. The Supervisor is an escalation point ensuring all customer requirements are met while liaising with suppliers, customers, employees and sales to best meet client needs.
This is a great opportunity to work for a leader in the custom packaging industry with an amazing culture and a collaborative team! Opportunity to work hybrid, 3 days in office and 2 days remote, available after training.
Responsibilities:
Point of contact for branch Account Coordinator team, assist with questions and escalate issues
Develop account coordinator backup plan for branch, provide backup support as needed
Oversee orders from inception to payment, in alignment with policy and procedures
Escalate any personnel concerns/issues to Regional Office Manager
Assist with onboarding of any office staff
Support implementation of any new corporate or divisional processes or initiatives
Epicor training lead/liaison for branch
Manage all office bills
Allocate warehouse/facility billings
Report hours for hourly employees to payroll
Assist with standard and ad hoc reporting for management
Hold regular meetings with the Account Coordinator team to ensure productive performance
Responsible for team building budgets
Support Sales Agent business; performs all standard Account Coordinator responsibilities
Qualifications:
Bachelor's degree in business or related discipline preferred
3 years of related experience, plus 2 years supervisory experience required
Experience in a corporate sales and service environment preferred
ERP (Enterprise Resource Planning) system experience required
Strong proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools required
Excellent communication skills
Experience working in a team environment with strong collaboration skills
Organized, self-motivated and takes initiative
Submit your resume today!
Financial Services Representative
Customer Service Representative Job 16 miles from Englewood
About the job
Begin a career that allows you to leverage your personal drive, your people skills, and your commitment to helping others. As a Financial Services Representative with Barnum Financial Group, you'll develop the knowledge and skills needed to provide important financial guidance to people looking to protect and build their wealth.
We provide a powerful combination of support including:
our extensive training program, Advisor Pro.
personal coaching from proven winners
customized marketing support to help you acquire clients and build your brand
access to a broad range of products to meet client needs
tools to manage your practice and support the sales process
Duties and responsibilities:
Prospecting, networking and obtaining clients through various methods and strategies.
Participate in our state of the art Advisor Pro Training program.
Developing and maintaining long-term relationships with clients.
Providing financial solutions for clients through fact gathering and needs analyses.
Expanding personal knowledge and skills through ongoing professional development and joint work with fellow associates.
Qualifications
Strong interpersonal, organizational and communication skills.
Self-starter who is goal oriented
Team player with a hearty work ethic
BA, BS, and/or Graduate Degree or equivalent work experience