Customer Service Representative Jobs in Gary, IN

Who We Are: At VMS (Velocity Merchant Services), we provide smart, reliable payment processing and point-of-sale systems to small and mid-sized businesses across the U.S. We combine cutting-edge tech with good old-fashioned customer service - fast, honest, and personal. What We're Looking For: We're hiring a bilingual (English/Spanish) Customer Service Agent who's friendly, focused, and dependable. Someone who takes pride in helping others and isn't afraid to hustle when it counts. What You'll Do: Help our merchants with tech support, billing, product info, and updates Troubleshoot quickly and communicate clearly - by phone, email, or chat Provide top-notch service in both Spanish and English Upsell and educate customers on new services (hello, commissions 💸) Keep things organized - log tickets, track follow-ups, and close the loop The Details: 🗓 Schedule: Monday-Friday, 8:00 AM to 4:30 PM 🚫 No weekends. Ever. We Offer: ✅ $18-$20/hour (based on experience) ✅ Paid Time Off + Paid Holidays ✅ Health Insurance ✅ 401(k) Retirement Plan ✅ Training & Growth Opportunities ✅ Bonus + Commission Potential What You Bring: Fluent in Spanish and English (read, write, and speak) Strong communication and problem-solving skills Tech-savvy and detail-oriented Positive attitude, dependable work ethic Customer service experience a plus - but we train the right person 📢 Ready to apply? Join a company that values your voice, supports your growth, and treats customers like family.

A specialty services company in Illinois is actively seeking a new Claim Specialist for a promising position with their team in the Greater Chicago area. In this role, the Claim Specialist will be responsible for managing customer queries & complaints as well as processing orders, modifications, and escalating complaints across a number of communication channels. Responsibilities: Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Processing orders, forms, applications, and requests Keeping records of customer interactions, transactions, comments, and complaints Communicating and coordinating with colleagues, as necessary Providing feedback on the efficiency of the customer service process Managing a team of Jr. Customer Service Representatives, as needed Ensuring customer satisfaction and providing professional customer support Qualifications: 6+ months of Customer Service-related experience High School Diploma / GED Computer savvy Solid problem solving skills Exceptional phone etiquette Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Desired Skills: Bachelor's Degree preferred Associate's Degree required

Job Title: Phlebotomist Patient Services Representative Contract Duration: 4+ Months Pay rate up to $25/hr Work Type: Onsite Schedule: Mon, Wed, Thur, Fri 8:00 am-5:00 pm, Tues 9:30 am - 5:00 pm, Sat rotational 9:00 am-2:00 pm Central Standard Time Job Description: The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The Patient Services Representative draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The Patient Services Representative has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The Patient Services Representative will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information. Successful applicants may be assigned to a doctor's office, a patient service center, or, as business needs dictate. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info/initials, including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general. Job Requirements: Ability to provide quality, error-free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime. Committed to all Policies & Procedures, including the Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, a valid driver's license, and a clean driving record, if applicable. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. Capable of handling multiple priorities in a high-volume setting. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business. Training locations may vary based on trainer availability. Required Education: High school diploma or equivalent required. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience: Three years of phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment is preferred. Keyboard/data entry experience. Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About The Company: Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-22481 #gttqst #gttjobs

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? Job Description The Paralegal Legal Services Associate reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Provide paralegal support for NM Ventures transactional matters, such as software licenses, cloud computing arrangements, collaboration and joint development agreements, supply agreements, equipment purchase and lease agreements, mobile app development agreements, offshore sourcing arrangements, and IT services agreements Provide paralegal assistance with the filing and prosecution of patents. Coordinate, implement, interact with and support system-wide project management, including special projects requiring legal and process expertise. Legal research – independently conduct legal, regulatory and other health care related research, and report as required to NM Ventures senior management on a wide variety of issues. Special designated projects – manage and handle projects assigned by NM Ventures senior management. Regulatory updates – track, review and report to attorneys and others as appropriate on legal and regulatory updates impacting health care and NM operations. Qualifications Required: Bachelor’s degree and paralegal certificate Paralegal certification or 10 years of paralegal experience At least 5, but preferably 10+ years of paralegal experience Computer proficiency, including Microsoft Word, Excel and PowerPoint Excellent verbal and written communication skills Strong organizational skills with the ability to work independently, be flexible and manage multiple priorities while providing support to 6 attorneys Excellent interpersonal skills Must have integrity, good judgment and sensitivity to the confidential nature of matters handled. Previous experience in coordinating and supporting due diligence. Preferred: Litigation, corporate, and healthcare experience Experience with patent filings and patent prosecution. Additional Information Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career! Join Our Team! Monday-Friday w/Great Benefits! Starting pay $ 20.00 - $22.00 based on experience Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services. Essential Job Duties Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods. Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.). Prospect and develop relationships with potential customers to cultivate new business. Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer. Advise customers on substitution or modification of part when part requested is not available. Process orders - perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations). Follow-up with customers as needed. Assume other duties as assigned. Supervisory Responsibilities Not responsible for supervising employees. Minimum Requirements Education & Experience High School Diploma/GED 1+ years of related experience required Preferred Requirements College coursework or degree. Prior automotive experience and knowledge of automotive parts. Bilingual: Polish or Spanish proficiency Knowledge/Skills/Abilities Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Basic computer skills. Basic messages communicated orally. May write brief messages and keep simple records. May expain and offer guidance on routine procedures. Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures. Decisions generally affect own job or assigned functional area. Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction. Prioritize assigned and routine tasks. Handle appropriately. No additional competencies required. Essential Physical Demands/Work Environment Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently. Travel may be required periodically, including overnight stays (contingent on position requirements). The employee must occasionally lift and/or move up to 50 pounds. Join us for an exciting career journey with positive, driven individuals.

Prestigious 1-800 psychic line has opportunities for quality Tarot and Psychic advisors. Render services from home by phone. No hold times, yearly increases, and good pay rate. All applicants will be tested. Professionals only, please.

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar is hiring a Customer Experience Consultant within our Construction Industries Services Division (CISD) organization. Reporting directly to the CISD Customer Experience Director, this candidate will need to use their commercial acumen to influence the organization to lead and drive projects to benefit our customers. The ideal candidate will possess a passion for delivering an exceptional customer experience, knowledge of the Construction Industries (CI) aftermarket business, the Financial Business needs of our customers, and a deep understanding of Caterpillar dealers and their business models, processes, and systems. This position will be the primary contact for CISD with Cat Financial and have direct responsibility for ensuring Cat Credits and Cat Card offerings meet CI customer needs and achieve aligned Cat Financial and CISD global targets. What You'll Do (Key Responsibilities) Work with Cat Financial and across CISD to ensure aligned strategy, goals, and global execution plans: * Act as a liaison to build and nurture the Cat Financial / CISD relationship. * Ensure overall global strategies for financial products are aligned between all key organizations. Work across CISD to develop customer back integrated solutions that leverage Cat Financial products and result in CI service growth: * Define the CI customer, Cat Dealer, and CISD business requirements for financial products. * Work with internal partners to develop market ready solutions that integrate financial products with services through the right digital and physical channels to drive incremental value for CI customers. * Collaborate with partners to collect VOC specific to customer financial product needs and integrated solutions. * Consistently ensure that we leverage financial products to provide customers more value and a better customer experience. What You Have (Skills and Qualifications) * Relationship Management: Building and maintaining strong partnerships. * Consulting / Commercial Acumen: A good understanding of Construction Industries customers and their aftermarket and financial needs. * Problem Solving: Identifying new and unique ways to solve customer problems by leveraging existing financial products and working with Cat Financial to create new financial products if needed for our customers. * Cross Functional Program Leadership: Excellent ability to coordinate with and lead cross-functional teams. * Customer Focus: Passion for understanding and addressing customer needs. * Influencing: Strong influencing and collaboration skills with the ability to work effectively with senior leadership. Additional Details * This position can be located in Dallas, TX; Chicago, IL; Cary, NC; or Peoria, IL. * Travel is expected to be 25% both domestic and international. * This role requires 5 days a week in the office (M-F). * Domestic relocation assistance is available. Summary Pay Range: $144,960.00 - $217,320.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. * Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: June 18, 2025 - June 30, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Not ready to apply? Join our Talent Community.

Notes: (with up to 30% travel) based in the Midwest (ideally) Ability and experience managing a large portfolio (100-130 accounts) required Experience in Customer Success or Account Management in a B2B environment required WHO WE ARE Join FPG and become part of a dynamic team dedicated to elevating service and revenue excellence. With over 30 years of expertise, we've perfected the art and science of optimizing frontline performance. The unique artistry of our inspiring FPG team with the cutting-edge science of our proprietary technology, IN-Gauge - we have set the benchmark in technology and training. Our global footprint extends across world-renowned brands in the hospitality and automotive industries, spanning more than 100 countries and boasting over 60,000 app users. At FPG, we're committed to unlocking the full potential of individuals and transforming the frontline role. Our culture is built on empowerment, passion, and continuous growth. When you join us, you're not just a part of a company - you're joining a movement that believes in the potential of people and their ability to make a difference. Experience a fulfilling career with us, where your aspirations meet opportunities. WHO YOU ARE FPG Customer Success Consultants are exceptional individuals that embodies excellence in account management and customer success. You've demonstrated your prowess in these areas, and your executive presence is undeniable. You possess the rare ability to influence at all levels, whether you're engaging senior leadership, nurturing aspiring managers, or empowering the frontline staff. You thrive in a dynamic SaaS environment, where your expertise is instrumental in supporting client's performance potential. Your presentation and facilitation skills, both in-person and in virtual settings, are highly effective, leaving the audience inspired with lasting impact. Building and maintaining robust client relationships is second nature to you. Your critical thinking, empathy, self-awareness, and unwavering teamwork make you a valuable asset. You excel in time management and prioritization, ensuring every task is well executed and aligns with the mission to maximize frontline performance. If you're the kind of person who has been described as inspirational and possesses the innate ability to inspire people to achieve their full potential, then FPG may be the perfect home for your exceptional talents. Join us and be a part of a team that's passionate about unlocking potential and elevating performance. WHAT YOU WILL DO As a Customer Success Consultant at FPG, your role is pivotal in ensuring that each customer embarks on their journey with us successfully. Your responsibilities span the entire customer lifecycle, beginning with the activation process. This process includes immersive live virtual delivery sessions that unveil the FPG Foundation Framework - the formula for success in the FPG program. Your mission is to effectively articulate this framework, securing buy-in at all levels and helping customers understand their crucial role in program success. You will also manage a portfolio of accounts. Here, your primary objective is to ensure the sustained success of The Foundation Framework and client performance. Each client's incremental revenue performance, coupled with the framework, is the metric by which FPG measures success. As the voice of the customer, you will be at the forefront of advocating for our clients, proactively driving the adoption of The Foundation Framework and maintaining a strong focus on customer retention. You will cultivate and nurture client relationships, ensuring they receive the support necessary to achieve maximum impact. Additionally, your role may provide the opportunity to engage with clients on-site from time to time, further enhancing relationships and positively impacting the overall client experience. HOW YOU WILL DO IT Lead and facilitate the customer activation process, ensuring a captivating onboarding experience Drive the implementation and ongoing maintenance of The Foundation Framework Promote and support the adoption and utilization of the IN-Gauge software platform Commit to continuous self-led learning, always maintaining IN-Gauge ‘super user' proficiency Collaborate with regional and global peers, fostering the exchange of best practices and seeking innovation insights Champion the client recognition tool, encouraging client leadership to actively engage using IN-Gauge Regularly communicate program performance to key property leadership, outlining support needs monthly, partnering with the General Manager role or equivalent Lead quarterly program reviews with key stakeholders Initiative conversations with internal leadership regarding upsell opportunities Occasionally, up to 20% of your time, travel to local regional clients to support, elevate, and reinforce partnership expectations, enhancing the overall client experience QUALIFICATIONS Bachelor's Degree is preferred, with a track record of working in a performance results-focused environment 1+ years of relevant experience Tech savvy with SaaS experience being advantageous Possesses exceptional presentation skills, both in-person and virtually, with an inspiring and impactful style Demonstrates executive presence and the ability to influence at all levels Exhibits a high level of polish and poise in all interactions Excellent listing skills, curiosity, and resourcefulness Capable of compelling written and verbal communication, catering to both technical and non-technical audiences Excellent listing skills, curiosity, and resourcefulness Proactive and capable of working autonomously Must show adaptability and flexibility in response to the evolving needs of the business Fosters collaboration among various departments to advance the company's shared vision COMPENSATION Base Salary $65,000 + lucrative incentive plan, averaging around $15,000 annually, uncapped in growing region. BENEFITS FPG provides a comprehensive suite of benefits to our valued Team Members, along with benefits for their eligible dependents as detailed below. Benefits effective date 1 st day of the month following date of hire: Employer contribution toward company sponsored health plans Dental & Vision plans offered Employer paid Short-term Disability & Employer paid Long-term Disability Employer paid Life Insurance Policy ($100,000) Employer paid Accidental Death & Dismemberment Policy ($100,000) Additional Benefits 401K participation, with 4% Employer Matching Contribution Paid Time Off and annual holiday closure Parental Leave (Maternity, Paternity, and Adoption Leaves)

Customer Consultant - Budtender - Part Time HARWOOD HEIGHTS Wake Up and smell the Roses! Are you looking to join a diverse, inclusive, positive environment where both customers and staff are our priority? We pride ourselves on our incredible team, from management to staff, who bring diverse skill sets from all walks of life to create Green Rose. Green Rose was established in 2021, and opened our flagship store in River North in November 2022, and our second location in Lincolnwood 2023. Customer Consultants/Budtenders (CC) will be responsible for assisting customers and will offer customers one-on-one consultations on product selection based on their deep understanding of the dispensary's product offerings. These positions will be required to work closely with the General Manager/Assistant General Manager and all departments, and others at the dispensary and within the company to ensure competency with new products added to inventory and ensure fluid and practiced communication skills towards accurately and efficiently assisting customers. The CCs will become trusted advisors to customers about cannabis products, their profiles, and their routes of administration. Following consultation, the CC will be responsible for completing sales according to company policies and practices, including ensuring records of the sale are entered into the POS and State's verification system correctly and completely. Experts on the floor, with customer interactions, product knowledge, and pure work-ethics to provide all customers with the best possible experience and ensure our returning customer base. The role will also consist of other front line operational duties with a basic understanding of back end operational duties. Required to handle money, manage codes, always ensure smooth traffic while always maintaining exemplary flow and great service. These duties listed are not exhaustive, and additional responsibilities may be assigned by management. Responsibilities included but not limited to: Greet and check in all customers Immediately engage with all customers to understand all wellness needs while recommending products Assess individual customer needs by asking proper, relevant questions to lifestyle to best determine what products to recommend Adhere to and promote culture of compliance Continued education and training to further knowledge of all products Assist in maintaining cleanliness and organization of store to include front and back-end operations and products Perform sales transactions including cash handling, using POS systems, and exercising and adhering to all compliance and regulatory measures Always maintain customer rapport and professionalism Train and adapt to all roles Manage time and respect all protocols under pressure and fast pace Other duties as assigned Position Qualifications: 2+ years in hospitality, cannabis or retail field Consistent and constant communication on all levels Accountability at all levels and for others Balanced decision making Eyes-Up Mentality Practical and pro-active actions/thinking Attention to detail, organized lead in all workspaces Position Job Requirements: - High school diploma or GED required - Must be able to pass a background check - Must be 21 years of age - Must possess a valid license or state ID - Must remain compliant with all city and state regulations and requirements for working in the industry - Must be able to walk/stand for extended periods of time - Must be able to work opening, closing and weekend shifts as needed - Willingness to be flexible - Travel is at times necessary Green Rose Core Values: The 5 “C's” of Green Rose Retail ~Customer Service~ Provide the best in class “Cannabis Experience” for everyone we encounter ~Compliance~ Pro-Active, and Steadfast reserve to ensure our practices are above standard ~Cannabis Knowledge~ Becoming a True Cannabis Expert; commitment to be the best at our craft ~Compassion~ Compassionate Cannabis Practices - Responsibly Excels & Unites us all ~Communication~ Communication - dissolves question, cultivates environments of uniqueness and diversification Cultivate Your Green Rose - Harvest the fruits of Stoic Standards, with the elegance of individual/unified uniqueness How we live our Core Values Accountability: Own and honor our commitment to always put others first Diversity: Treat everyone with respect Excellence: The little things matter most Integrity: Always do the right thing Mission Statement: In everything Green Rose does, we are always dedicated to our mission: Inspire and guide the human essence; one puff at a time Green Rose Dispensary is a Chicago-based veteran, female, Black and Latino owned adult use dispensary that empowers the customer with in-depth knowledge about the newest products on the market. Green Rose delivers the best products with the best customer service on the newest, most innovative platforms. We are dedicated to operating as a strong advocate for inclusion and the elevation of diverse voices for our employees and customers. Green Rose Dispensary is an equal opportunity employer who believes in the value of diverse voices and perspectives.

Job Description We are looking for a dynamic individual with customer service experience who wants to take things to the next level as an Entry-Level Customer Consultant! All training provided! In this role, you will be responsible for providing exceptional customer service to our Fortune 500 clientele, providing product information & follow-up to ensure customer satisfaction. The ideal candidate will possess a "work hard-play hard" attitude with strong communication skills, a knack for problem-solving, and the ability to analyze customer needs effectively. This position requires proficiency in various communication tools and a commitment to maintaining high standards of service, within a vibrant team setting! What we Offer One-On-One Guidance To Help You Flourish Personally & Professionally Growth Opportunities & Training Resources Including Free Business Courses Encouraging Team Leaders & Hands-On Training Volunteer Choices For Seasonal Charity Events Stimulating Business Trips, Networking Events & Opportunities for Travel Regular Social Events & Lively Atmosphere Day-To-Day Expectations Analyze Customer Issues & Provide Effective Solutions That Align With Company Policies Be Coach-able While Learning Client Product Knowledge & Business Acumen Maintain Accurate Records Of Customer Interactions & Transactions Able To Work Indoors/Outdoors & Open To Travel Opportunities Strong Interpersonal Skills & Emotional Intelligence Driven To Grow Into A Leadership Role & Team Player Mentality Previous experience is not required as we grow our company organically & pride ourselves on our strong leadership & training within the office. We make it a priority to develop our team in an energetic environment where growth is accessible to all! If you feel like you would make a strong addition to our team, feel free to apply & someone from HR will reach out promptly!

Grant Thornton is seeking a Go-to-Market Experience Manager - Retention & Expansion to join the team. Approved office locations can be found below. As the Go-to-Market Experience Manager - Retention & Expansion in our GTM Experience & Platforms team, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes. Your Day-to-Day May Include: Leading the design of end-to-end client experiences for the retention & expansion stage (post-sales) of the client journey Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization Creating user flows, journey maps, and experience specifications that guide implementation across platforms Soliciting feedback and updating design iterations Translating complex business requirements into intuitive, brand-aligned client experience solutions and technical requirements Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc. Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle Communicating experience to business stakeholders through intuitive presentations and consumable deliverables Staying current on industry best practices and emerging trends in B2B client experience design Other duties as assigned You Have the Following Technical Skills and Qualifications: Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred 4+ years of experience in client/customer experience design, digital marketing, or strategy consulting; preferably within a B2B professional services setting Demonstrated expertise in journey mapping, service design, and user experience methodologies Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems Experience with data analysis and using insights to drive experience improvements Excellent communication skills with the ability to translate complex concepts for diverse audiences Exceptional project management capabilities and attention to detail Strong leadership skills with experience managing small teams and influencing cross-functional partners Strategic thinking with the ability to align experience designs to business objectives Can travel as needed The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year. The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year.

Key Accountabilities and Responsibilities * Serves as a primary point of contact for customers placing orders via multiple communication channels. * Responsible for order entry, follow-up, and customer inquiries. Must accurately enter all customer order information, including correct material, quantity, customer profile, and contact information, alerts shipping information, and other critical pieces of data. * Communicates with internal stakeholders, including manufacturing, sales, and accounts receivable. * Works with leadership to share the workload of the team by answering telephones, responding to emails, resolving issues, and communicating customer-specific information. Works directly with team members to delegate or take on more tasks as appropriate. * Proactive Problem Solving: Anticipate potential issues and proactively address them to prevent escalation. * Continuous Improvement: Regularly seek feedback to identify improvement areas and implement necessary changes. * Product Knowledge: Maintain comprehensive knowledge of products and services to effectively address customer inquiries and issues. * Training and Development: Participate in ongoing training and development programs to enhance skills and stay updated on industry trends. * Technology Adoption: Utilize customer service software and tools to enhance efficiency and the overall customer experience. * Personal Accountability: Take full ownership of customer issues and follow through to ensure complete resolution. Qualifications - Internal * Bachelor's Degree preferred * 1-3 years of direct or indirect customer service experience a plus * Strong customer service skills, including verbal and written contact, follow-through, issue resolution, relationship building, and timely accurate courteous service * Ability to work effectively in a fast-paced, multi-tasking environment * Strong detail orientation and communication/listening skills * Possess a strong work ethic and team player mentality * Positive attitude toward flexibility and process & technology changes * Excellent telephone and data entry skills Rate of pay may be adjusted based on the qualifications and experience of the candidate. USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period. Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity. USG also provides employees with paid time off and paid holidays. Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values - innovation, quality, integrity, service, diversity, efficiency and safety - have helped us become the company we are today. EOE including disability/veteran

Job DescriptionSalary: 17.50-18.50 Bright Light Medical Imaging is a physician-led, multi-location imaging center where professionals dont just workthey belong. We foster a supportive, team-driven culture that feels like family, where every member is valued, respected, and empowered to grow. With cutting-edge technology, opportunities for advancement, and a workplace built on integrity and compassion, our team loves coming to work each day. Employees here arent just colleagues; theyre part of something biggera community that truly cares. If youre looking for a career where your skills are valued, your contributions matter, and you feel at home, Bright Light is the place for you. WHAT WE ARE LOOKING FOR : Patient Relations Specialist , Full-time (Polish speaking preferred) Location: Onsite Bedford Park Days/Hours: Monday - Friday, 11:00 am - 7:30 pm WHAT A TYPICAL DAY LOOKS LIKE: Greet patients professionally and courteously, both in person and on the phone Answering, screening and directing incoming calls as necessary Assist patients with check in forms, maintain accurate patient records and collect and process applicable payments Perform clerical account processing while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule Scheduling and confirming of clinical appointments utilizing our medical records platform, Medics Premier Ensure orders are correctly scheduled; name, exam type, referring provider, authorization request Assists with administrative support in collaborating with internal departmental teams Notify technologist of appointment arrivals, assist with patient flow Comprehension of standard insurance protocols for referrals, authorizations, co-payments, deductibles Obtain authorization for scheduled services, providing any required clinical documents if needed, notification made if financial clearance is not achieved in advance of appointed date Perform all other duties as assigned Ability to alternate between prolonged periods sitting, frequent standing, lifting, reaching, stooping. Must be able to lift up to 15 lbs QUALITIES YOU SHOULD POSSESS: Professional, positive customer focused attitude Solid, concise verbal communication skills Exhibits composure in busy, fast paced environment Organized, with great attention to detail Flexibility to adapt to change quickly; schedule disruptions, cancelled appointments Ability to be resourceful and take initiative when issues arise Multitasking and time management skills, with ability to prioritize tasks EDUCATION, EXPERIENCE & REQUIREMENTS: High School Diploma or GED Certificate Relevant prior experience favored working in medical/office setting Prior data entry/word processing experience Medical terminology knowledge is a plus BENEFITS & PERKS: Competitive pay and growth opportunities Paid on-site training 401(k) with company match, when eligible Multiple private health insurance options Paid time off plus designated holidays Annual uniform allowance Quarterly appreciation breakfast/lunch

WashSmart Laundry is growing, come and join our amazing Commercial Production team and grow your career with us! As a Customer Experience / Production Liaison, you'll be the driving force behind fostering strong client relationships and delivering tailored solutions working with our commercial production team. See why we are Chicagoland's best laundry experience ***************************** We are seeking an individual to oversee aspects of our commercial production, customer service, relationship management, influencing others. The ideal candidate is highly organized, has excellent management skills, keen eye for attention to detail, and the ability to connect, coordinate and communicate between different groups. Position Responsibilities: Write up job orders Client visits Coordinate Collaboration Bilingual in Spanish highly preferred Conflict Resolution Project Support Information Management Ability to multitask. Build and manage customer relationships. Basic computer skills, including the use of email Able to work a flexible work schedule Monday to Friday from 6AM to 4PM. Experience: Office and Industrial Production experience a plus Uniform Rental/Linen Rental experience a plus Written and verbal communication skills Must have the ability to effectively present information, respond and follow-up on questions and inquiries from clients, other managers and subordinates. Skilled in conflict resolution and being a superior problem solver, able to identify and resolve variances, failures and discrepancies. Ability to work quickly and accurately on an independent basis; Ability to establish and maintain goodwill with co-workers. Strong attention to details, good organizational skills and ability to meet deadlines. Position will require the ability to stand, bend and lift up to 50 lbs. when needed. Education: High School Diploma/GED. Compensation - $40k to $45k Washsmart is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal history, consistent with applicable federal, state and local law. View all jobs at this company

The Opportunity: Mesirow is an independent, employee-owned financial services firm founded in 1937. Headquartered in Chicago, with offices around the world, Mesirow serves clients through capabilities spanning Global Investment Management, Capital Markets and Investment Banking, and Advisory Services. We are proud that our intentional culture results in strong employee engagement, entrepreneurship and empowerment, with ongoing opportunities for volunteerism and advancement. Mesirow was recently named one of the Best Places to Work in Chicago by Crain's Chicago Business and one of the Top 100 RIA firms by Barron's. At Mesirow, we invest in what matters: our clients, our communities, and our culture. Our advisors provide investment and fiduciary services to individuals, families, corporations, and non-profit organizations. With roughly $10B in assets under management, we have earned a reputation for effectively managing our clients' needs and goals. Wealth Management has been Mesirow's flagship business for over 80 years, built around our trusted advisors, with an average tenure of over 20 years. We are seeking a highly motivated Client Relationship Specialist to work out of our Highland Park office to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities: * Client onboarding, including preparation of new account paperwork and client information-gathering * Account maintenance, including any account registration and account profile changes * Asset movement processing, including journals, wire transfers and EFTs * Assist with quarterly billing and performance reporting * Client issue resolution * Gathering tax information for clients and assisting with tax reporting * Relationship management, including regular client contact * General administrative functions, including but not limited to: * Maintaining information in the Client Relationship Management System * Exception report review * Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc. * Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries * Trade execution and trade error resolution, as may be applicable and required Requirements: * Bachelor's degree * Minimum of 5 years relevant experience required * FINRA Series 7 and 66 licenses strongly preferred * Familiarity with estates preferred * Highly motivated self-starter with a strong work ethic and positive "can-do" attitude * Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.) * Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred * Demonstrates an ability to learn new processes and technology platforms * Takes direction well and demonstrates proactive follow through on assigned tasks * Ability to prioritize and effective time management skills * Excellent verbal and written communication skills * Remains focused on tasks and retains composure under pressure or with conflicting priorities * Gathers information and consults appropriate parties when additional guidance is needed * Solicits feedback from team members on a regular basis and commits to performance improvement in identified areas * Responsive to client requests and escalates to team members whenever necessary In accordance with the Illinois Pay Transparency Law, the anticipated hiring base salary for the role will be between $75,000 and $95,000 per year. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, also provides the opportunity for a bonus and the Mesirow benefit program. EOE

The Customer Relations Specialist is responsible for facilitating seamless account management processes to ensure best-in-class customer experiences. Requirements Timely and professional communication with sales reps via phone, email and Teams Be well-versed in, and correctly apply, various customer pricing structures Create error-free shipping documents and purchase orders Provide excellent follow-through and follow-up on outstanding requests and action items Manage estimates e-mail box to ensure questions and requests from sales reps and customers are promptly addressed Develop and deliver error-free repair and sales quotations Maintain accurate work order notes and ensure changes and updates are communicated to all required parties Work closely with technicians across all repair lab locations as well as outside vendors to ensure turn times are met Review daily order status reports, identify and address issues as needed Work with Purchasing and Contract Specialist on pricing and availability for sales requests Effective partnership with other teams to ensure quote and shipping deadlines are met

**Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar is hiring a **Customer Experience** **Consultant** within our Construction Industries Services Division (CISD) organization. Reporting directly to the CISD Customer Experience Director, this candidate will need to use their commercial acumen to influence the organization to lead and drive projects to benefit our customers. The ideal candidate will possess a passion for delivering an exceptional customer experience, knowledge of the Construction Industries (CI) aftermarket business, the Financial Business needs of our customers, and a deep understanding of Caterpillar dealers and their business models, processes, and systems. This position will be the primary contact for CISD with Cat Financial and have direct responsibility for ensuring Cat Credits and Cat Card offerings meet CI customer needs and achieve aligned Cat Financial and CISD global targets. **What You'll Do (Key Responsibilities)** **Work with Cat Financial and across CISD to ensure aligned strategy, goals, and global execution plans:** + Act as a liaison to build and nurture the Cat Financial / CISD relationship. + Ensure overall global strategies for financial products are aligned between all key organizations. ** ** **Work across CISD to develop customer back integrated solutions that** **leverage** **Cat Financial products and result in CI service growth:** + Define the CI customer, Cat Dealer, and CISD business requirements for financial products. + Work with internal partners to develop market ready solutions that integrate financial products with services through the right digital and physical channels to drive incremental value for CI customers. + Collaborate with partners to collect VOC specific to customer financial product needs and integrated solutions. + Consistently ensure that we leverage financial products to provide customers more value and a better customer experience. **What You Have (Skills and Qualifications)** + **Relationship** **Management** **:** Building and maintaining strong partnerships. + **Consulting /** **Commercial Acumen:** A good understanding of Construction Industries customers and their aftermarket and financial needs. + **Problem Solving:** Identifying new and unique ways to solve customer problems by leveraging existing financial products and working with Cat Financial to create new financial products if needed for our customers. + **Cross Functional Program Leadership:** Excellent ability to coordinate with and lead cross-functional teams. + **Customer Focus:** Passion for understanding and addressing customer needs. + **Influencing:** Strong influencing and collaboration skills with the ability to work effectively with senior leadership. ** ** **Additional Details** + This position can be located in Dallas, TX; Chicago, IL; Cary, NC; or Peoria, IL. + Travel is expected to be 25% both domestic and international. + This role requires 5 days a week in the office (M-F). + Domestic relocation assistance is available. **Summary Pay Range:** $144,960.00 - $217,320.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** **Posting Dates:** June 18, 2025 - June 30, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Not ready to apply? Join our Talent Community (*********************************************** .

Customer Consultant - Budtender - Full Time This is for the Chicago-612 N Wells Location Wake Up and smell the Roses! Are you looking to join a diverse, inclusive, positive environment where both customers and staff are our priority? We pride ourselves on our incredible team, from management to staff, who bring diverse skill sets from all walks of life to create Green Rose. Green Rose was established in 2021, and opened our flagship store in River North in November 2022, and our second location in Lincolnwood 2023. Customer Consultants/Budtenders (CC) will be responsible for assisting customers and will offer customers one-on-one consultations on product selection based on their deep understanding of the dispensary's product offerings. These positions will be required to work closely with the General Manager/Assistant General Manager and all departments, and others at the dispensary and within the company to ensure competency with new products added to inventory and ensure fluid and practiced communication skills towards accurately and efficiently assisting customers. The CCs will become trusted advisors to customers about cannabis products, their profiles, and their routes of administration. Following consultation, the CC will be responsible for completing sales according to company policies and practices, including ensuring records of the sale are entered into the POS and State's verification system correctly and completely. Experts on the floor, with customer interactions, product knowledge, and pure work-ethics to provide all customers with the best possible experience and ensure our returning customer base. The role will also consist of other front line operational duties with a basic understanding of back end operational duties. Required to handle money, manage codes, always ensure smooth traffic while always maintaining exemplary flow and great service. These duties listed are not exhaustive, and additional responsibilities may be assigned by management. Responsibilities included but not limited to: Greet and check in all customers Immediately engage with all customers to understand all wellness needs while recommending products Assess individual customer needs by asking proper, relevant questions to lifestyle to best determine what products to recommend Adhere to and promote culture of compliance Continued education and training to further knowledge of all products Assist in maintaining cleanliness and organization of store to include front and back-end operations and products Perform sales transactions including cash handling, using POS systems, and exercising and adhering to all compliance and regulatory measures Always maintain customer rapport and professionalism Train and adapt to all roles Manage time and respect all protocols under pressure and fast pace Other duties as assigned Position Qualifications: 2+ years in hospitality, cannabis or retail field Consistent and constant communication on all levels Accountability at all levels and for others Balanced decision making Eyes-Up Mentality Practical and pro-active actions/thinking Attention to detail, organized lead in all workspaces Position Job Requirements: - High school diploma or GED required - Must be able to pass a background check - Must be 21 years of age - Must possess a valid license or state ID - Must remain compliant with all city and state regulations and requirements for working in the industry - Must be able to walk/stand for extended periods of time - Must be able to work opening, closing and weekend shifts as needed - Willingness to be flexible - Travel is at times necessary Green Rose Core Values: The 5 “C's” of Green Rose Retail ~Customer Service~ Provide the best in class “Cannabis Experience” for everyone we encounter ~Compliance~ Pro-Active, and Steadfast reserve to ensure our practices are above standard ~Cannabis Knowledge~ Becoming a True Cannabis Expert; commitment to be the best at our craft ~Compassion~ Compassionate Cannabis Practices - Responsibly Excels & Unites us all ~Communication~ Communication - dissolves question, cultivates environments of uniqueness and diversification Cultivate Your Green Rose - Harvest the fruits of Stoic Standards, with the elegance of individual/unified uniqueness How we live our Core Values Accountability: Own and honor our commitment to always put others first Diversity: Treat everyone with respect Excellence: The little things matter most Integrity: Always do the right thing Mission Statement: In everything Green Rose does, we are always dedicated to our mission: Inspire and guide the human essence; one puff at a time Green Rose Dispensary is a Chicago-based veteran, female, Black and Latino owned adult use dispensary that empowers the customer with in-depth knowledge about the newest products on the market. Green Rose delivers the best products with the best customer service on the newest, most innovative platforms. We are dedicated to operating as a strong advocate for inclusion and the elevation of diverse voices for our employees and customers. Green Rose Dispensary is an equal opportunity employer who believes in the value of diverse voices and perspectives.

The Opportunity: Mesirow is an independent, employee-owned financial services firm founded in 1937. Headquartered in Chicago, with offices around the world, Mesirow serves clients through capabilities spanning Global Investment Management, Capital Markets and Investment Banking, and Advisory Services. We are proud that our intentional culture results in strong employee engagement, entrepreneurship and empowerment, with ongoing opportunities for volunteerism and advancement. Mesirow was recently named one of the Best Places to Work in Chicago by Crain's Chicago Business and one of the Top 100 RIA firms by Barron's. At Mesirow, we invest in what matters: our clients, our communities, and our culture. Our advisors provide investment and fiduciary services to individuals, families, corporations, and non-profit organizations. With roughly $10B in assets under management, we have earned a reputation for effectively managing our clients' needs and goals. Wealth Management has been Mesirow's flagship business for over 80 years, built around our trusted advisors, with an average tenure of over 20 years. We are seeking a highly motivated Client Relationship Specialist to work out of our Highland Park office to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities: Client onboarding, including preparation of new account paperwork and client information-gathering Account maintenance, including any account registration and account profile changes Asset movement processing, including journals, wire transfers and EFTs Assist with quarterly billing and performance reporting Client issue resolution Gathering tax information for clients and assisting with tax reporting Relationship management, including regular client contact General administrative functions, including but not limited to: Maintaining information in the Client Relationship Management System Exception report review Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc. Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries Trade execution and trade error resolution, as may be applicable and required Requirements: Bachelor's degree Minimum of 5 years relevant experience required FINRA Series 7 and 66 licenses strongly preferred Familiarity with estates preferred Highly motivated self-starter with a strong work ethic and positive “can-do” attitude Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.) Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred Demonstrates an ability to learn new processes and technology platforms Takes direction well and demonstrates proactive follow through on assigned tasks Ability to prioritize and effective time management skills Excellent verbal and written communication skills Remains focused on tasks and retains composure under pressure or with conflicting priorities Gathers information and consults appropriate parties when additional guidance is needed Solicits feedback from team members on a regular basis and commits to performance improvement in identified areas Responsive to client requests and escalates to team members whenever necessary In accordance with the Illinois Pay Transparency Law, the anticipated hiring base salary for the role will be between $75,000 and $95,000 per year. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, also provides the opportunity for a bonus and the Mesirow benefit program. EOE