Client Service Representative I
Customer Service Representative job in Colorado Springs, CO
US-CO-Colorado Springs Type: Full-Time # of Openings: 1 CO - ColoradoSprin-Broadcom-MS About the Role
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Your Impact
Daily Responsibilities: Responsible for receiving incoming shipments and compare items to work orders. Count items to ensure the correct number of packages has been received. Assist in physically moving incoming shipments and allocate appropriate space within warehouse. Ascertain all incoming and outgoing shipments are properly labeled and any correlating documents are available for each shipment. Arrange for carrier pick for same day shipments. On a timely basis review and responds to management and client requests via emails, phone calls, text messages, and verbal. Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. Ability to multitask and prioritize to meet deadlines. Good customer service and communication skills; ability to work with minimal supervision. Ability to work overtime as needed. Ability to lift to 50 lbs. Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. . High school diploma or equivalent required, no previous experience required. Basic computer skills/technical knowledge. Customer service experience preferred.
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Basic computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - 23.37 hourly.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#PM19 #LI-FL1
PI67e4f52c5741-26***********5
Customer Service Advisor
Customer Service Representative job in Denver, CO
Do you have a passion for providing a positive customer experience? We are seeking enthusiastic customer service champions, who are excited to be part of one of the world's leading online gambling companies.
Hiring is now underway for our next training start on July 28th!
This is not just a job; it is a career opportunity where your training is the priority. Our industry-leading, 10-week training program equips you with the knowledge and skills to excel in your role, ensuring you are well-prepared to support our customers.
This full-time position follows a flexible pattern designed around the North American sports calendar (evenings, weekends, and holidays) with a rotation to ensure an even schedule. With a starting wage of $23.07 per hour, pay increases to $23.94 post-training. Additional benefits include Company-paid healthcare for employees, annual bonus, 401(k) with Company match, and 33 paid days off.
Preferred Skills, Qualifications, and Experience
Tech-savvy, with the ability to work with various technologies to investigate, communicate and resolve customer inquiries.
Exceptional communication skills, both written and verbal.
Active listener, with the ability to understand customer needs and provide tailored support.
Customer-centric with a passion for delivering outstanding service.
Eagerness to expand personal knowledge and skills.
Meticulous attention to detail to ensure accuracy.
Ability to multitask efficiently in a fast-paced environment.
Creative problem-solving capabilities to resolve challenges independently.
Strong individual and team collaboration skills.
Company-sponsored parking available to all employees.
Maintain compliance with individual licensing requirements according to regulations.
Main Responsibilities
Ensuring every customer interaction is positive and memorable.
Using internal tools to investigate and resolve customer inquiries, coordinating with various departments and escalating issues within the Customer Service department as needed.
Engaging with customers through live chat, telephone, and email, ensuring clear and efficient communication.
Resolving customer requests and complaints promptly and courteously.
Assisting in support of various internal efforts that improve how customers perceive our platform and services.
Demonstrating a thorough understanding of policies, procedures, and licensing requirements to provide accurate information.
Promoting and advocating for responsible gambling practices among customers.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************
Bridal Services/Customer Experience Specialist
Customer Service Representative job in Denver, CO
Little White Dress Bridal Shop, located in the exciting, emerging RINO/Five Points district in Denver, Colorado has risen from startup to one of the top 20 bridal boutiques in the nation. Brides visit us from all over the country, our designers are exclusive to Colorado, and our showroom is exquisite. We're growing steadily and are looking for experienced, service driven professionals to help our discerning brides enjoy a welcoming and stress-free experience while shopping for their wedding gown and accessories. If you have a strong professional demeanor, thrive in a creative and busy environment, value and practice high standards, and can easily and genuinely connect with all kinds of people, and want to apply those skills with us, then keep reading…..
Bridal Services/Customer Experience Specialist
***Please note: this position requires weekend availability.
You are the first impression customers experience when they call us, or email us, or visit us. You are responsible for ensuring a positive customer experience for every customer, their friends, and family. You are naturally outgoing, enthusiastic, welcoming, and helpful. You provide each bride with the exceptional shopping experience that LWD has built our reputation on. Because of your desire for perfection, your organizational skills, your ability to prioritize, your personality, and your respect for the importance of your position and your responsibilities, you contribute to making each bride's visit memorable and extraordinary. You have a gift for helping each customer and their friends and family feel welcome and cared for. You are naturally helpful to your teammates and want to be a part of the inner workings of the store's operations. Your experience with luxury retail, customer service, retail operations, or retail management will help you excel in this position. We are 100% committed to excellence in service so your proactive attention to detail, refined personal image, and strong communication skills are paramount.
What you'll be doing:
Welcoming each new client to our bridal salon with warmth and energy
Scheduling appointments over the phone and via email, and managing a busy appointment book
Making sure each guest is comfortable, and receiving the assistance they need from our sales team or our management team as quickly as possible
Fielding busy phones and directing incoming calls accordingly
Maintaining the organization and impeccable presentation of the store and all products
Assisting with operational tasks such as shipping, unpacking trunk shows, replacing price tags, receiving stock and supply orders, and updating resources
Managing your responsibilities throughout the day and completing opening and closing steps
Working within our customer service parameters and processes to ensure no detail is left unattended to
Becoming a thoughtful and knowledgeable leader - constantly ensuring everything is as it should be in our reception area, our main salon, and in our garden level sample sale boutique
Working together with management and stylists, to provide a very positive start to end experience for our guests
Taking initiative and pitching in wherever you can - we're a caring, collaborative and friendly team
A bit about you:
You have combined education and experience in a creative or customer focused industry - luxury fashion, high-end retail, bridal, interior design, personal shopping, image consulting, retail operations, front desk management or boutique management
You've worked for at least 2 years in a professional customer service or operational role where your leadership, organizational and business skills have been successfully utilized
You may have taken some time off to enjoy your children or care for a family member and you are looking for that new career that will fill your soul
You have demonstrated success in a business-to-consumer service process where your ability to build trust and present a positive first impression is crucial
You are an exceptional time manager - you know how to manage activities and tasks without someone checking your work
As a business savvy person, you have a solid understanding of customer service and consumer experience
You possess a confident, neatly kept and refined personal image - you live as an example of what you deliver
You genuinely love to work with people - and your friendly, outgoing demeanor shows it!
You are happily willing and available for weekend work - most brides work during the week, and visit us on the weekends.
Here is what you get:
Generous hourly rate
Full suite of benefits
Incredible opportunity for professional growth and development.
Please apply with your resume along with a letter telling us why you are interested in joining LWD as our Customer Service & Operations Specialist and how you would contribute to our mutual success.
Customer Service Representative
Customer Service Representative job in Denver, CO
ABOUT THE ROLE:
Do you thrive on solving real-world problems, staying one step ahead, and making things happen-fast? Pella Windows & Doors of Denver is looking for a sharp, solutions-driven Customer Service Representative who's energized by complexity, chaos (the good kind), and keeping customers happy from start to finish.
This isn't your average CSR role. You won't be reading from a script or passing tickets down the line. Instead, you'll be at the heart of our operation-juggling multiple priorities, thinking on your feet, and bringing clarity to the noise. You'll become a trusted resource for homeowners and contractors alike, navigating schedules, service needs, and smart solutions with confidence.
If you love a challenge, embrace change, and get a thrill out of solving the puzzle-this is your kind of job.
WHAT YOU'LL DO
Own 50+ daily customer interactions-calls, emails, and face-to-face-focused on service and satisfaction.
Troubleshoot customer issues with curiosity and urgency; no two calls are the same.
Coordinate and confirm service appointments with both homeowners and field technicians.
Update job details in Salesforce and internal systems with speed and precision.
Adapt to changing workflows and new technology as we fully implement Salesforce.
Partner with service managers and sales teams to navigate customer needs and job timelines.
Track open issues and proactively follow up to ensure no detail falls through the cracks.
WHAT YOU BRING
High School Diploma or GED (college coursework a plus).
2+ years of experience in customer service required, admin support, or dispatching- Preferred in construction or home services.
A proactive mindset: you don't wait to be told what to do-you see a need and take action.
Comfortable working with urgency, shifting gears quickly, and managing multiple demands.
Fast, accurate data entry and great attention to detail.
Confident using Microsoft Excel and Word; Salesforce or other CRM experience preferred.
Familiarity with construction, windows, or home improvement industry is a big plus.
WHO YOU ARE
A problem solver - you're resourceful, calm under pressure, and love a good challenge.
A multi-tasker - you can handle competing priorities without losing focus or accuracy.
A team player - you work well across departments and pitch in wherever needed.
A communicator - you make customers feel heard, respected, and confident in our service.
What We Offer:
Benefits start fast - medical, dental, and vision coverage beginning the
first of the month after your hire date
401(k) with company match to support your financial future
Paid time off and sick time available for all employees
Paid company-wide winter shutdown in December to recharge and reset
Tuition reimbursement to support your continued growth
Company wellness benefit to help you stay healthy and balanced
Rewards and recognition programs that celebrate your contributions and wins across the company
EQUAL OPPORTUNITY EMPLOYER
Pella Windows & Doors is an Equal Opportunity Employer committed to a diverse and inclusive workplace. We consider all qualified applicants regardless of race, color, religion, sex, gender identity or expression, national origin, age, disability, veteran status, or other protected characteristics.
WHY PELLA
Pella isn't just a window and door company-we're part of a nationally respected brand known for innovation, craftsmanship, and integrity with 100 years of history. Recognized among the Top Companies in Denver to work for in 2024 and 2025, Pella has built its reputation by investing in people, delivering unmatched products, and creating a culture where employees thrive. Top Workplaces 2025: The 150 winners - The Denver Post
Locally owned and operated in Denver, our team combines big-brand strength with small-team connection. You'll work in an environment where your voice matters, your ideas are welcomed, and your growth is a priority. We solve problems together, celebrate wins together, and take pride in the work we do-every single day. If you want to be part of a company where you can make a real impact and build something meaningful, you'll find it at Pella.
What We Offer:
Benefits start fast - medical, dental, and vision coverage beginning the
first of the month after your hire date.
401(k) with company match to support your financial future.
Paid time off and sick time available for all employees.
Paid company-wide winter shutdown in December to recharge and reset.
Tuition reimbursement to support your continued growth.
Company wellness benefit to help you stay healthy and balanced.
Rewards and recognition programs that celebrate your contributions and wins across the company.
Security Service Specialist 3
Customer Service Representative job in Centennial, CO
IDR is seeking a dedicated and experienced Security Service Specialist 3 to join one of our top clients in Centennial, Colorado. This role is perfect for a professional with a strong background in access control systems, database management, and customer service. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities For The Security Service Specialist 3
Installation, integration, and programming of access control systems
Troubleshooting SQL database issues and managing databases
Integrating intrusion systems with access control
Providing exceptional customer service under pressure
Traveling locally to job sites as needed
This is a 6-month contract-to-hire position
Required Skills For Security Service Specialist 3
High School Diploma or GED (or equivalent experience)
5-7 years of experience with access control systems
Experience with CCTV (Milestone, Genetec), Access Control (AMAG, Lenel, Genetec, CCURE, S2), and Intrusion systems (DMP, Bosch)
Strong technical, troubleshooting, and programming skills
Valid driver's license with a clean record
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 11 years in a row
;
Compensation Details: $35-40/hr W2
Member Service Representative (Part-Time) - Centennial
Customer Service Representative job in Centennial, CO
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Analyze, research and resolve problems and discrepancies related to member accounts/loans
Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
Counsel current and prospective members about Navy Federal's products and services
Ensure cash and other negotiable instruments are handled properly
Identify opportunities to cross service products and increase product penetration
Perform platform banking functions
Assist level I team members
Understand and comply with federal and other regulations relating to financial products and services
May assist with Branch Office vault opening, closing and balancing procedures
May serve as a Branch Office and/or ATM vault custodian
Perform other duties as assigned
Qualifications
Ability to work independently and in a team environment
Working knowledge of savings and checking products, accounts and services
May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need
Effective active listening skills to accurately respond to inquiries and account requests
Effective organizational, planning and time management skills
Effective research, analytical, and problem solving skills
Effective skill building effective relationships through rapport, trust, diplomacy and tact
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill maintaining composure in a high production and changing environment
Effective skill navigating multiple screens and PC applications and adapting to new technologies
Effective skill performing mathematical calculations and working accurately with numbers
Effective verbal and written communication skills
Desired Qualifications
Experience in member/customer service preferably in a call center, retail banking or financial institution
Experience in working in a credit union environment
Hours: Available Monday - Saturday, hours based on business needs.
Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)
Location: 10860 East Briarwood Ave, Centennial, Colorado 80112
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at ****************************.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
• Best Companies for Latinos to Work for 2024
• Computerworld Best Places to Work in IT
• Forbes 2024 America's Best Large Employers
• Forbes 2024 America's Best Employers for New Grads
• Forbes 2024 America's Best Employers for Tech Workers
• Fortune Best Workplaces for Millennials™ 2024
• Fortune Best Workplaces for Women ™ 2024
• Fortune 100 Best Companies to Work For 2024
• Military Times 2024 Best for Vets Employers
• Newsweek Most Loved Workplaces
• 2024 PEOPLE Companies That Care
• Ripplematch Recruiting Choice Award
• Yello and WayUp Top 100 Internship Programs
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
Customer Service Representative job in Westminster, CO
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Customer Service - Bank
Customer Service Representative job in Castle Rock, CO
Regular Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
As a Client Banking Services Professional, you are at the forefront of the client experience, delivering outstanding customer service to our Charles Schwab Bank clients calling for assistance. You will field 40-60 inbound calls every day, providing subject matter expertise on the following banking products and services: deposit accounts, online account management and bill pay, money movement, mobile banking, and debit cards. This is a phone-based role requiring the use of multiple computer applications and dual monitors.
What you have
Required Qualifications
Minimum of 1 year of work experience, which may include volunteer experience, internships, or other roles in an office environment.
You will be working a set shift which may include weekend or evening hours. Please speak with your Talent Advisor for more information including shift differentials.
Ability to multi-task with demonstrated experience in using multiple computing applications simultaneously.
Ability to work in the office up to 75% - 100% of the time, as required.
Preferred Qualifications
Active listening skills along with the ability to engage in open-ended dialogue to gain a thorough understanding of the client's financial needs.
Dedication to resolving a variety of complex client inquiries both through technology and by working closely with business partners within Schwab to identify efficient and effective methods to meet client goals.
Ability to establish rapport with clients over the phone to create long term relationships with Schwab.
Desire to be part of a supportive and collaborative team.
High attention to detail to adhere to extensive bank policies, procedures, and guidelines.
Drive to learn from a dedicated team manager focused on helping you reach clear performance objectives by providing leadership support and on-the-job learning.
#campus
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Senior Client Success Specialist, Enterprise I
Customer Service Representative job in Denver, CO
**Our Mission** As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*Comscore, Total Visits, March 2024)
**Day to Day**
As a Senior Client Success Specialist you will communicate directly with advertising agency clients, primarily through email and phone. You will work closely with our internal Sales, Product and Technical teams to ensure a flawless experience with Indeed from the beginning. You have exceptional relationship skills, and are comfortable speaking directly with key decision-makers at Fortune 1000 and equivalent sized companies, and enjoy working closely with Indeed's Agency Sales team. You will excel in the arts of organization and prioritization and treat all clients like they are your priority through providing "WOW" experiences.
**Responsibilities**
+ Assist new clients with their account set-up. Including making suggestions as an industry specialist, thoroughly explain Indeed products & services, and give an overall great first impression (a few boolean searches go a long way!)
+ Manage brand new and existing client accounts, ensuring campaigns are hitting their strategic targets. You will monitor and manage employer content & recruitment advertising campaigns including job management, display advertising, and profile branding to ensure consistent product performance and delivery.
+ Be an enthusiastic Indeed product specialist to best optimize clients' accounts and set them up for success. Use Indeed data and your expertise in the recommendations you make to clients about their hiring needs. As a practical example, we've consulted with some of the largest clients in the world on where they should be opening their next office(s) by showing them the talent available in those markets.
+ Collaborate with our Product, Operations, Search Quality and Aggregation teams to troubleshoot problems, improve processes, and ensure client satisfaction by providing client feedback to our internal partners and translating their business needs into client solutions.
+ Partner closely with the Agency Sales team throughout the customer lifecycle to prevent churn and ensure revenue retention and renewals.
+ Manage and enhance primary client relationships from executive C and B-level to specific account teams including media planners, buyers, heads of Talent Acquisition, Hiring Managers, and Recruiters.
+ (US Only) Visit a minimum of one client per quarter. These visits should be high impact, with a planned agenda where CS plays a leading role in the meeting.
**Skills/Competencies**
+ 5+ years experience which can include: Industry (Recruitment, Staffing, Dot com/tech, HR Tech, Ad/Media Agency), B2B, Account Management, Customer Service (servicing internal or external customers).
+ Learn quickly and exhibit tech savviness. Your curiosity and passion mean that you can get up to speed and have an impact from day one.
+ Demonstrate relationship management, churn prevention, and client engagement skills while also understanding post-sale client lifecycle implementation and execution.
+ Demonstrate ability to cultivate and foster relationships with your team as well as external and internal partners.
+ Moderate experience examining data, trends, and client information to identify product or service growth opportunities.
+ Experienced in addressing large audiences and delivering clear and composed communication about advertising campaign metrics to executive-level clients and decision-makers.
+ Demonstrate ability to manage and retain accounts with up to $50k in annual revenue per account
**Salary Range Transparency**
US Remote 63,000 - 85,000 USD per year
NYC Metro 67,000 - 91,000 USD per year
Seattle 67,000 - 91,000 USD per year
SF Bay Area 77,000 - 104,000 USD per year
Scottsdale 61,000 - 83,000 USD per year
**Salary Range Disclaimer**
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
**Benefits - Health, Work/Life Harmony, & Wellbeing**
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 12 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at ****************************************
**Equal Opportunities and Accommodations Statement**
Equal Employment and Affirmative Action employer seeking to create a welcoming and inclusive environment. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other non-merit based or legally protected grounds.
Indeed is dedicated to providing reasonable accommodations to qualified individuals with known disabilities to participate in the employment application process. To learn more about requesting an accommodation, please visit ********************************************** In the request for an accommodation, please inform us of the nature of your request and your contact information. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our ESG home page (**********************************
**Inclusion & Belonging**
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
**Indeed's Employee Recruiting Privacy Policy**
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at **************************** , we also want to make you aware of our recruitment specific privacy policy found at ****************************/indeed-jobs .
**Agency Disclaimer**
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
**The deadline to apply to this position is 6/25/25. Job postings may be extended at the hiring team's discretion based on applicant volume.**
**It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.**
Reference ID: 46019
Retention & Expansion (Cross-sell) (Manager)
Customer Service Representative job in Denver, CO
Grant Thornton is seeking a Go-to-Market Experience Manager - Retention & Expansion to join the team. Approved office locations can be found below. As the Go-to-Market Experience Manager - Retention & Expansion in our GTM Experience & Platforms team, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes.
Your Day-to-Day May Include:
+ Leading the design of end-to-end client experiences for the retention & expansion stage (post-sales) of the client journey
+ Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization
+ Creating user flows, journey maps, and experience specifications that guide implementation across platforms
+ Soliciting feedback and updating design iterations
+ Translating complex business requirements into intuitive, brand-aligned client experience solutions and technical requirements
+ Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc.
+ Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle
+ Communicating experience to business stakeholders through intuitive presentations and consumable deliverables
+ Staying current on industry best practices and emerging trends in B2B client experience design
+ Other duties as assigned
You Have the Following Technical Skills and Qualifications:
+ Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred
+ 4+ years of experience in client/customer experience design, digital marketing, or strategy consulting; preferably within a B2B professional services setting
+ Demonstrated expertise in journey mapping, service design, and user experience methodologies
+ Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems
+ Experience with data analysis and using insights to drive experience improvements
+ Excellent communication skills with the ability to translate complex concepts for diverse audiences
+ Exceptional project management capabilities and attention to detail
+ Strong leadership skills with experience managing small teams and influencing cross-functional partners
+ Strategic thinking with the ability to align experience designs to business objectives
+ Can travel as needed
The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year.
The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year.
The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year.
About Us
At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better.
In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.
About the Team
The team you're about to join is ready to help you thrive. Here's how:
- Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site.
- Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
- We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ******************
- When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ******************
Here's what you can expect next:
If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************.
Benefits:
We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: **********************************************************
+ Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.
+ Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.
Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.
Additional Details:
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************.
For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Customer Support Concierge
Customer Service Representative job in Superior, CO
Job DescriptionTMS Support Concierge – No Healthcare Experience Required Who We Are: We’re top-tier concierge medicine obsessed with giving our patients the best care in the game. We’re looking for a TMS (Transcranial Magnetic Stimulation) Technician to join our crew and help our patients crush their mental health goals. The only experience needed is EXCELLENT customer service and we’ll train you on the rest.
What’s the job?
You’ll work 1:1 with patients, running our high-tech TMS machine to deliver next-level therapy. You will collaborate with the patient’s provider to own positive outcomes for the patient. Your job is to make patients feel supported and hopeful during their sessions while keeping things pro. It’s all about driving real results and better patient outcomes.
What You’ll Do:
Operate the TMS machine like a boss, following clinical protocols.
Chat with patients, keep their spirits up.
Stay sharp and professional in our upscale office.
Learn how to engage them in activities that heal their brain.
Team up with our squad to make sure patients are thriving.
What You Need:
2+ years in a legit customer service environment. (Full time experience is required)
Mad interpersonal skills—warm, calm, and always professional.
Gotta stay steady and focused, even on tough days.
100% committed to patient privacy and keeping things confidential.
No political activism or anything that could mess with our neutral patient vibe.
Ready to ace a background check and bring strong references.
Who We Want:
People who are all about helping patients win at mental health with a polished, pro attitude that fits our high-end practice. You’re here to make a difference, not drama.
Who We Don’t Want:
No shade, but if you’ve got unprofessional experience, personal struggles that could affect patient care, or you’re not in it for the long haul, this isn’t your spot. As a team we put patients first!
Why You’ll Love It:
Come embrace the vibes of a cutting-edge office with a tight-knit team.
Grow your skills in a place that’s all about excellence.
Help patients see real progress with game-changing treatment.
How to Slide In:
Drop your resume and a quick note about why you’re a fit along with it, or email ******************************. Only the real ones will get a callback.
We’re All About Fairness:
Everyone gets a fair shot, no matter your race, gender, religion, disability, veteran status, or anything else protected by law.
Heads-up: This job needs you to bring your A-game with emotional maturity and professionalism. If that’s not you, keep it moving.
In accordance with Colorado's Equal Pay for Equal Work Act this position has an hourly wage of $25/hr.
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Call Center Representative
Customer Service Representative job in Denver, CO
360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US.
Job Description
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Primary job functions do not typically require exercising independent judgement.
Qualifications
Minimum of 1 year of experience in a call center
Strong phone and verbal communication skills along with active listening skills
Familiarity with CRM Systems
Experience using IVR/ACD (Five9, Cisco, etc)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Client Engagement Specialist
Customer Service Representative job in Greenwood Village, CO
Full-time Description
East Daley Analytics is a fast-paced, leading provider of North American energy infrastructure and commodity market insights, offering data-driven solutions to help clients navigate investment decisions, M&A transactions, and financial market opportunities.
Our Mission: We are moving the market at East Daley. We are doing cool stuff and sitting with the biggest decision-makers in the sector. We love to win and have fun! When you are on the East Daley team, you have the opportunity to sit at the table and have a hand in creating your and THE future. We work together with transparency, focus on results, innovation & have a play-to-win attitude.
We are looking for a friendly, empathetic, relationship-oriented team member who is an effective communicator and likes to work in a fast-paced environment with a focus on the quality we return to our customers and the results it generates for the company.
We are using Predictive Index in our hiring practices. Please use this link to take the two mandatory PI assessments: Client Engagement Professional Assessment
Requirements
Success Metrics & Position Goals
Engage with East Daley clients and connect them to the value of our products
Develop an in-depth comprehension of East Daley products and be comfortable discussing them with clients
Work closely with Marketing to drive engagement with clients.
Identify opportunities for additional product offerings with clients.
Manage the communication process with the sales team and client opportunities.
Expand the EDA brand within our client community.
Enable Analytics and Product Management teams to create in-depth working relationships with key client contacts.
Manage CRM (HubSpot) metrics and reporting.
Job Skills
Demonstrated problem-solving skills to find creative solutions in a rapidly evolving and competitive ecosystem, and strong analytical capabilities are a must
Professional communication, both written and verbal
Superb interpersonal skills, always approachable and professional, with the desire to build lasting relationships with clients and internally within EDA
Demonstration of a strong sense of urgency and ability to prioritize competing objectives
Competitive drive to show up, do the right thing, and work as a team member.
Education/Experience
Bachelor's Degree
Experience in a customer-facing role.
Benefits
Medical (with multiple plan options), Dental, and Vision Coverage with Company Contributions
401K with a 3% Company Match
Flexible and Health Savings Account Options with Company Contributions
Life and Accidental Death, Short- and Long-Term Disability Coverage, company-paid
Salary range is $55,000 - $70,000 plus bonus opportunities depending on experience
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
East Daley Analytics is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.
Now Hiring: Virtual Call Center Representatives ( Evenings Required)
Customer Service Representative job in Denver, CO
Responsive recruiter Now Hiring: Work From Home Call Center Representatives (Colorado Residents Only) Are you looking for a rewarding, remote opportunity with a team that values your skills and supports your growth? We're currently hiring Work From Home Call Center Representatives to join our virtual call center.
What You Can Expect:
Placement of hired candidates is based on qualifications, experience, and fit. We want our employees to begin in a position where they can succeed and thrive. This is a fixed-schedule position that requires evening and weekend availability - all team members must be able to work until 10:00 PM Central Time.
Whether you're seeking full-time or part-time hours, this role is ideal for dependable professionals ready to commit to a consistent schedule.
What the Job Involves:
You'll be contacting homeowners who have already expressed interest in home improvement services - this is not cold calling. Your role is to provide excellent customer service while helping set appointments and answering questions.
You're a Great Fit If You:
Have strong listening skills and a professional, courteous phone manner
Are motivated by clear goals and performance metrics
Are coachable, open to feedback, and eager to improve
Can multitask - working the phone while navigating systems
Type at least 35 WPM and have above-average computer skills
Work well with others and enjoy contributing to team success
Can commit to a fixed schedule and work evenings/weekends until 9:00 PM CST
Compensation & Benefits:
Starting pay: $15.00-$17.00 per hour (based on experience)
Paid virtual training
Pay increase after 30 days
PTO earned after 90 days (regardless of full-time or part-time status)
Growth opportunities - several reps have been promoted to management
Additional Requirements:
Must be a current Colorado resident
Must be able to commit to a fixed schedule that ends no earlier than 9:00 PM CST
Home Office & Tech Requirements:
High-speed wired internet (Wi-Fi not accepted)
Windows 10 or higher, 8GB RAM, 2GHz processor minimum
Google Chrome, Firefox, or Safari
MS Office or OpenOffice (free options available with support)
Webcam required for meetings and training
Company-provided headset
This is your chance to join a growing team backed by a respected, A-rated organization with over 150 remote employees. We've been in business for over six years and serve as a trusted extension of several major call centers. As a division of BirdDog Media, we combine a family-oriented work culture with Fortune 5000 professionalism.
If you're ready to work hard, learn fast, and grow with us - we want to hear from you.
Please apply using the home computer you would use for this position.
By pressing "apply", you give us consent to follow-up with you about this job opportunity by call, pre recorded message or text message at the phone number above and that contact may be through an automated system or manually dialed. Consent to contact your cell phone is not required. If you prefer for us to not contact your cell phone, please provide another number. You also give us consent to contact you about this job opportunity and future job opportunities by email.
Compensation: $15.00 - $17.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Call Center Representative
Customer Service Representative job in Colorado Springs, CO
Cellular Sales
Call Center Representative
Customer Service | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
Compensation
The highest in the wireless industry
Call Center Representative
Customer Service Representative job in Colorado Springs, CO
We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. You main goal will be to effectively address customer issues, complaints and inquiries in a timely manner.
Call Center Representative duties and responsibilities:
Manage inbound and outbound customer calls in a timely manner
Identify customers' needs and wants, give your best to clarify information
Research every issue and provide solutions to them
Recognize opportunities to upsell our products and services
Follow our company's communication “scripts”
Keep records of all conversations in our call center database in a comprehensible way
When assigned, attend educational seminars
Build strong relationships with customers
Follow our customer engagement strategy
Meet qualitative and quantitative targets
Call Center Representative requirements:
Previous experience in a customer support role
Track your own work on a daily basis and compare to banchmarks
Strong phone and verbal communication skills
Excellent listener
Adaptable to different personality types
Familiarity with CRM technology
Customer focus
Ability to multi-task
Set priorities
Excellent time management skills
High school degree
Call Center
Customer Service Representative job in Denver, CO
Join Our Family-Owned, Top-Rated ColoradoWindow Company
Do you prefer $$ over pizza party for a job well done?
Do you love talking on the phone?
Do you thrive working as a team?
Are you able to keep trucking along when times get tough?
If you found yourself answering "yes!" to the questions above, we might be the place you're looking for!
************************************
We're a locally owned, family-run window company proudly serving Colorado communities with top-tier window solutions.
As one of the most trusted names in the industry, we're growing fast - We are in need of confident, charismatic, and energetic individuals to join our team. We are an unique company that not only has a collaborative, exciting work environment, but also high quality products that our community loves. How many companies can ACTUALLY say that??
What You'll Be Doing:
Make outbound calls to warm leads (no cold calling!)
Set qualified appointments for our outside sales team
Clearly communicate the value of our products and services
Meet and exceed set performance-based goals
What We're Looking For:
Great communication and interpersonal skills
Strong work ethic and self-motivation
Ability to thrive in a fast-paced, goal-oriented environment
Prior phone or sales experience is a plus, but not required - we train the right people!
What We Offer:
Performance-based pay with strong earning potential
Ongoing training and support from a team that cares about your growth
Friendly, supportive, and energetic work culture
Opportunity to grow within a locally respected, family-owned company
$18 Base hourly pay PLUS three different bonus opportunities
Automatic review at 30 days
Our team on average earns $22-35/hr with bonus
Top performers easily earn $35-50/hr with bonus
Part Time: Monday-Friday (Minimum of 15 hours per week)
Full time hours available for the right candidate
If you're ready to take your sales career to the next level and be part of something meaningful, apply today!
Client Specialist - Commercial Term Lending-Commercial Real Estate
Customer Service Representative job in Denver, CO
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
Job responsibilities
Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager.
Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts.
Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process.
Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately.
Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting.
Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan.
Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows.
Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process.
Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
Required qualifications, capabilities and skills:
Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
Enthusiastic and self-motivated.
Superior written and oral communication.
Superior customer service skills.
Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
College graduate preferred.
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
Superior interpersonal communication skills, as well as strong attention to detail and time management.
Security Service Specialist 2
Customer Service Representative job in Centennial, CO
IDR is seeking a dedicated and experienced Security Service Specialist 2 to join one of our top clients in their Centennial, Pueblo and Grand Junction, CO locations. This role is perfect for a professional with a strong background in access control systems, CCTV, and intrusion systems. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities For The Security Service Specialist 2
Installation, integration, and programming of access control systems
Troubleshooting and maintaining CCTV and intrusion systems
Providing exceptional customer service under pressure
Working independently and traveling locally to job sites
This is a 6-month contract-to-hire position
Required Skills For Security Service Specialist 2
High School Diploma or GED (or equivalent experience)
3-5 years of experience with access control systems
Experience with CCTV (Milestone, Genetec) and Access Control (AMAG, Lenel, Genetec, CCURE, S2)
Experience with Intrusion systems (DMP, Bosch)
Valid driver's license with a clean record
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 11 years in a row
;
Compensation details: $32-35/Hour
Customer Service - Bank
Customer Service Representative job in Denver, CO
Regular Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
As a Client Banking Services Professional, you are at the forefront of the client experience, delivering outstanding customer service to our Charles Schwab Bank clients calling for assistance. You will field 40-60 inbound calls every day, providing subject matter expertise on the following banking products and services: deposit accounts, online account management and bill pay, money movement, mobile banking, and debit cards. This is a phone-based role requiring the use of multiple computer applications and dual monitors.
What you have
Required Qualifications
Minimum of 1 year of work experience, which may include volunteer experience, internships, or other roles in an office environment.
You will be working a set shift which may include weekend or evening hours. Please speak with your Talent Advisor for more information including shift differentials.
Ability to multi-task with demonstrated experience in using multiple computing applications simultaneously.
Ability to work in the office up to 75% - 100% of the time, as required.
Preferred Qualifications
Active listening skills along with the ability to engage in open-ended dialogue to gain a thorough understanding of the client's financial needs.
Dedication to resolving a variety of complex client inquiries both through technology and by working closely with business partners within Schwab to identify efficient and effective methods to meet client goals.
Ability to establish rapport with clients over the phone to create long term relationships with Schwab.
Desire to be part of a supportive and collaborative team.
High attention to detail to adhere to extensive bank policies, procedures, and guidelines.
Drive to learn from a dedicated team manager focused on helping you reach clear performance objectives by providing leadership support and on-the-job learning.
#campus
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance