Customer Service Representative Jobs in Maple Shade, NJ

Signature is a leading marketing promotions agency specializing in telecommunications. We deliver precisely targeted solutions that drive business growth and gain new customers. Our dynamic approach and sector expertise enable us to create effective campaigns tailored to each brand's unique goals. Signature works with many thriving brands, including Verizon FIOS and Wireless, offering a genuine partnership model that ensures success. Role Description This is a full-time on-site role located in Moorestown, NJ for a Customer Service Sales Specialist. The Customer Service Sales Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and handling inquiries via phone with excellent phone etiquette. Day-to-day tasks include addressing customer needs, managing customer experience, and resolving issues in a timely manner to maintain high customer satisfaction rates. Qualifications Skills in Customer Support, Customer Service, and Customer Experience Ability to ensure Customer Satisfaction and manage Phone Etiquette Strong communication and interpersonal skills Problem-solving abilities and a customer-focused attitude Experience in sales or a related field is a plus High school diploma or equivalent required; Bachelor's degree preferred

Immediate need for a talented Insurance Specialist - Customer Service Representative. This is a 08- 12+ Months Contract opportunity with long-term potential and is located in Fort Washington, Pennsylvania (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-70660 Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Respond promptly and professionally to incoming telephone calls, chats, and tickets. Assist with order problems, exchanges, edits, and tracking. Develop a knowledge of insurance products, services, etc., and effectively convey this information to customers. Understand and resolve compliance issues in accordance with policies and procedures. Be an active team member and support overall teamwork and morale. Adhere to all established procedures, policies, and safety rules. Maintain established performance levels. Provide superb customer service and professionalism with a strong ability to diffuse customer concerns. Evaluate individual customers' needs and propose additional insurance products based on personal and business needs. Reconcile client payments against the policy administration system. Maintain customer records by updating account or policy information. Key Requirements and Technology Experience: Skills-Property and casualty experience,Umbrella policies/ umbrella coverage and Commercial insurance. Three to five years of experience in personal insurance background working with umbrella coverages. Demonstrated relationship-building skills evaluating individual insurance needs and offering appropriate products/solutions relating to personal lines of umbrella coverage. Prior experience working in a call center environment. Demonstrated skills and abilities to be purposeful and solve complex issues. Experience with CRM - Customer Relationship Management System preferred. Possess excellent written communication skills for customer correspondence; able to speak broadly and question customers' needs. Ability to identify process efficiencies and manage daily activities in a thorough and accurate fashion. College degree preferred, or equivalent years of industry experience with a high school diploma. Our client is a leading financial services Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Open due to internal growth First, sales coordinator is responsible of the processing of all orders with accuracy and timeliness. Second, sales coordinator is in charge of recording all orders that are taken by salesmen and making sure that all orders get to the office without any issue. Third, sales coordinator is in charge of communicating with both office and warehouse on behalf of salesmen. Fourth, Sales coordinator is responsible for providing requested documents by salesmen/women such as an invoice, a statement, or other documents. CORE FUNCTIONS : Order process Order adjustment Daily report Monthly KPI report OTC sales meeting report Companywide meeting report Sales manual update Send announcements to salesmen (25 total) Prepare annual conference book Create statements Create invoices Send out sample items to salesmen OTHER DUTIES : Duties, responsibilities, and activities may change or be assigned at any time with or without notice COMPETENCY : Well-organized Responsible with an aptitude in problem-solving Patience Excellent verbal and written communication skills Multi-task. POSITION TYPE : Full-Time / Onsite EXPECTED HOURS : 40 hours per week TRAVEL : Not applicable REQUIRED EDUCATION AND EXPERIENCE : High School Diploma MS Office SAP Sales Portal Proficiency in English must be able to read, speak in Korean. PREFERRED EDUCATION AND EXPERIENCE : Associate degree or higher Fluent in Korean ADDITIONAL ELIGIBILITY QUALIFICATIONS : Must have status to legally work in the U.S.

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Customer Service Representative Needed - Immediate Hire Are you a people person who loves interacting with customers and providing top-notch service? Do you thrive in a customer-facing role where your communication skills can shine? If so, we want you to be part of our team as a Customer Service Representative! Key Responsibilities: Greet and assist customers, ensuring they have a positive experience. Handle customer inquiries and resolve any issues with professionalism and care. Provide detailed information about products and services. Maintain a positive and friendly attitude while addressing customer needs. Collaborate with team members to improve overall customer satisfaction. Keep accurate records of customer interactions and transactions. Follow up with customers to ensure their needs are met and they are satisfied with our service. Qualifications: Strong communication and interpersonal skills. A passion for customer service and a desire to help people. Ability to remain calm and handle challenging situations with a positive attitude. Excellent problem-solving skills and attention to detail. Experience in customer service, retail, or a related field is a plus. Ability to work in a fast-paced environment and adapt to changing priorities. Why Join Us? Engaging Work Environment: Work in a dynamic and supportive atmosphere where your contributions make a real impact. Career Development: Opportunities for growth and advancement within the company. Comprehensive Training: Ongoing training and development to help you succeed in your role. Competitive Compensation: Attractive bonus structure with uncapped performance-based incentives. Inclusive Culture: Be part of a team that values diversity and inclusion. How to Apply: If you're ready to take on a customer-facing role where you can make a difference, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you're a great fit for this position. We encourage recent graduates and aspiring communication professionals to apply! Join PHL Acquisitions and become a key part of our mission to deliver exceptional customer service!

Title: Junior Analyst Terms of Employment • W2 Contract, 12 Months (Possible extension based on performance) • Initially 100% onsite at for the first 3-6 weeks • Work Schedule: 40 hrs/wk (M-F 8am-5pm) Overview As a Business Analyst, you will support Exelon CC&B migration project and customer support. The team size is around 10-15 members. Responsibilities: • Assisting in gathering and documenting business requirements from stakeholders. • Analyzing and documenting current business processes and workflows. • Assisting in the development of functional and technical specifications. • Participating in meetings and workshops to gather requirements and provide updates on project progress. • Assisting in the identification and documentation of project risks and issues. • Supporting the development and testing of new systems or enhancements. • Assisting in the preparation of training materials and user documentation. • Providing support to users during system implementation and post-implementation Required Skills & Experience • Bachelor's Degree (2-3 years experience if no degree) • 2-3 years experience in Utility Customer Service. • Experience with customer calls, answering and resolving inquiries. • Microsoft office experience • Experience in Reconciliations/resolutions and data billing • Experience in Writing Reports and Regulatory Compliance and Customer Service (outbound) experience. • Experience handling inquiries from the general public in responding to irate customers, and resolving difficult, challenging and/or sensitive issues with diplomacy, empathy, good judgment, patience, and professionalism • Capacity to manage multiple accounts under pressure in a time sensitive fast paced environment. Individually must be organized and detail oriented. • Demonstrated ability to effectively understand customer issues, offer solutions to problems, and communicate with the general public, supervision, and employees via the telephone • Possesses the requisite mathematical and analytical skills required to compute and interpret customer data billing inquiries (e.g., addition, subtraction, multiplication, division, percentages, averages and rates) • Possess effective communication, reconciliation, customer disputes and customer resolutions. • Be detail-oriented and able to work effectively in a team environment

Foodhub currently has 30,000 clients globally. Our clients range from restaurant, takeaway, stadia and venue clients in the UK, Ireland, USA, Canada, Nigeria, Grenada, Australia, and New Zealand. Today, Foodhub powers the technology behind many different restaurants, online order, delivery and POS businesses, giving them a multi-solution tech stack to drive their business forward and open new revenue streams. About The Solutions: From the moment a consumer is thinking of placing an order, to the time the order arrives at their door and a review is posted to social media, Foodhub has solutions to drive the consumer experience, whilst adding extra value via our ecosystem partners. The Foodhub Tech Stack is extensive: from Web and Mobile Ordering to 3rd Party Order Aggregation, Dispatch and Self-Delivery, complete Hardware/Software POS systems, extensive array of POS integrations, On-Premise Kiosks, QR Code Ordering and Payment, Table-side Mobile Order/Receipt Printers, plus an extensive product and development team to support all of this. Our solutions are offered on a modular white label basis to our partners, allowing them to use the solutions needed to make their business a success Purpose The purpose of this role is to oversee, lead, and enhance all business operations in the USA. To ensure we meet our clients' expectations, based not just on a smooth, timely, go live process, but also to drive the success of individual businesses through discovery of how we can be of best value to them, and the continuation of dedicated support. This in turn drives orders and positive business growth for Foodhub in the USA. Duties The duties of the role include but are not limited to: Significantly influence the ongoing development and implementation of the on-boarding and early life strategy for the USA region. Lead on-boarding and dispatch activities, communicate key service priorities, and proactively manage the design and execution of processes and procedures to ensure best practice. Innovate, problem solve, and remediate issues and queries as they arrive in relation to successful on-boarding, customer service, warehouse, and overall staffing, providing ongoing support as necessary. Drive outcomes, prioritisation of tasks, and encourage the agility and flexibility of the on-boarding, support, and dispatch departments to adapt to change. Recruitment, on-boarding, and training of all new employees within the on-boarding, local support, and dispatch department. Manage the on-boarding, local customer service, and dispatch departments through planning, monitoring, coaching, counselling, disciplining, and appraisal of job performance for division employees. Provide, grow, and enhance multifaceted support avenues and networks for clients in the USA region. Oversee the management of high value and high transacting clients to enhance further and innovate with new products and technologies Identify opportunities to grow the brand through understanding the requirements of clients and providing tailored technology solutions Implement strategies, processes, and business practices to grow the online orders within the USA region Create and sustain a positive team environment within the onboarding, customer service, and dispatch departments, displaying high levels of motivation and team spirit. Responsible for warehouse inventory levels, importation of goods including customs clearance, warehouse security, maintenance, and expansion Delegation of roles and responsibilities to ensure resources are adequately used and all areas of the operation run smoothly Responsibilities: Lead onshore support and warehouse operations in the USA Work unsupervised individually and/or within a team in delivering the business objectives Demonstrate and apply: ➤ Good communication and interpersonal skills in customer liaison and teamwork; and ➤ High level of customer service skills. Demonstrate and apply knowledge of: ➤ Confidentiality; and ➤ Documentation and information management. Accountability for the quality of outcomes and customer contact. Responsibility for the outcomes of contact and resolving complex situations. Ensuring dispatch and warehouse staff are providing a clean and safe work environment. Measures of Success: New clients on-boarded and live to meet a 14 Day SLA Improved Account Manager success through systems, coaching, monitoring, and discipline. Improved Account Manager customer service levels resulting in less complaints and more satisfied clients. Increased rates of new accounts moving live overall in the USA market. Improved GPIN acquisition rates, link prioritisation and ongoing access available. Increased product and feature utilisation displaying better client exposure. Orders - Increased order numbers across our region display an increase in account success. Cancellations - Decreased churn rates due to more customers happy with support and orders. Retention of high value clients Strong technical understanding of POS systems, hardware installations, and cloud-based platforms. Benefits A competitive salary 33 days annual leave (inclusive of Bank Holidays) Holiday exchange - Buy up to 5 days holiday each year 401k contributions Health contributions

About the Role Responsible for the timely review of brokerage files, related documents and verifying the data elements necessary for transmission of entry to U.S. Customs. The position is also responsible for timely and accurate review of, partner government agency requirements, details related to transaction terms of sale and compliance of commercial documents and control of client account billing. Communication with internal and external partners and clients is necessary to achieve timely release, and facilitation of the entry process. Responsibilities Facilitate the transmission and clearance or transfer of cargo, confirming all necessary data and documents are available for entry. Research, resolve and communicate operational or entry problems utilizing system notes and directly working with other specialty teams, client or vendors. Review each product on commercial in accordance with U.S. Customs Border Protection and Partner Agencies in preparation for entry release. Using client profiles determine necessary entry data or supporting resources to establish information related to entry such as classification, valuation, etc. Audit document information against transportation data to assure accuracy. Review entry details and verify for compliance data related to calculation of duties, duty policy, Partner Government Agencies, trade agreements, prior notice or any specific requests by Customs for the proper filing for release. Monitor the release and follow up on all ABI/AMS messages including rejects, holds and exam messages, working with government personnel to ensure timely release of cargo. Communicate release information internally and externally and coordinate dispatching as required. Identify all billable services and complete/update billing documentation and or systems. Manage client profiles, update and maintain client information. Manage internal and external reports, as required. Other duties as assigned by management. Required Skills Advanced computer skills with working knowledge of MS Office Suite Advanced knowledge of the harmonized tariff schedule required. Advanced classification skills and associated regulatory knowledge required. Advanced knowledge of customs and partner government agency regulations. Advanced knowledge of accounting functions and relative information retrieval. Advanced interpersonal, analytical, problem-solving, communication and organizational skills required Advanced customer service skills (internal and external) DB Schenker provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

JOB TITLE: Customer Service Team Lead DEPARTMENT: Customer Service REPORTS TO TITLE: Sr. Manager, Customer Operations Under the direction of the Senior Manager of Customer Operations, this position is responsible for leading, coaching, developing, directing, and guiding the Call Center operations. This includes managing inbound activities such as order taking, suggestive selling, upselling, and efficiently resolving customer service issues. Duties encompass scheduling, hiring, monitoring, and executing key performance indicators, quality assurance, and employee development. The role also involves managing quality monitoring programs to ensure the highest level of customer experience in the Customer Service area. . This position is responsible for up to 10 direct reports. RESPONSIBILITIES: Collaborate with the marketing team to analyze and develop promotions aimed at increasing overall sales and channel volume. Collaborate with cross functional departments on DTC customer service programs Develop and mentor the team to enhance the call center's performance and deliver best in class customer service experience Lead the team in providing responses through SMS, chat, email, and phone Assist in training, workforce management, and budget management for the team. Maintain optimal performance and sales levels while consistently adhering to Lenox's highest quality standards. Support the customer service process and communicate with both the Lenox team and end consumers in a professional manner. Track and analyze Call Center performance against service goals/metrics; provide regular reports to management and business unit customers regarding performance relative to goals, along with recommended actions. Establish and ensure compliance with standard practices and processes in the call center; be responsible for implementing best operational practices and process improvements. Prepare team reports and analyze performance statistics. Build a team environment through regular contact, training, communication, and meetings with staff and team members. Act as the point of contact for escalated customer issues, ensuring resolution to customer satisfaction. Hold all employees accountable for achieving stated goals, administering corrective action via performance plans when goals are not met, and providing timely recognition when goals are achieved. Perform other duties as assigned. MUST REQUIREMENTS: A minimum of 3-5 years of previous supervisory or management experience. Ability to work flexible hours as needed, including days, evenings, rotating Saturdays and weekends, holidays, and additional hours when required. Strong interpersonal, writing, and problem-solving skills. Capability to lead and coach multiple teams while handling various issues simultaneously. Ability to promote teamwork and foster high employee morale. Strong listening skills. In office work is required for a minimum of three days a week Proven excellence in dependability and all areas of performance. Demonstrated ability to coach for improved performance. Ability to thrive in a fast-paced work environment. Effective oral and written communication skills. Proficiency in Microsoft Office, particularly Excel, along with strong presentation skills. PREFERRED REQUIREMENTS: Experience with 8x8, D365, and Gorgias platforms Bachelor's degree.

Meridian Bank (subsidiary of Meridian Corporation, Nasdaq: MRBK) is an innovative team of experts serving the financial needs of entrepreneurs, businesses and individuals. Growing throughout Pennsylvania, New Jersey, Delaware, Maryland and Florida, Meridian offers opportunities for anyone wishing to start or continue a career working in a collegial atmosphere to bring unrivaled service to clients and customers. Member FDIC | Equal Housing Lender Position summary: Responsible for performing various duties to support the Retail Branch Department; coordinating work within the department, as well as with other departments; complying with operating policies and procedures established for this position. Reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Assists in the day-day operations of the branch with a sales focus on deposit growth in local territory and develops /helps to manage an account portfolio while delivering excellent customer service. This position will assist our Blue Bell and Doylestown branch locations. Qualifications required: Associate's degree in Finance or related field; or equivalent work experience 1-3 years related banking experience or an equivalent combination of education and experience Ability to work in a team environment Previous sales and customer service experience in a retail banking environment Strong computer skills (MS Office, etc.) High degree of attention to detail and ability to multitask Prior cash handling experience Ability to work all hours the branch is open Essential functions and responsibilities: Valid Drivers License Responsible for providing coverage to any of the retail branch locations when needed Ability to adapt to each branch locations policies, procedures and day to day needs Provides exceptional customer service by promptly resolves customer issues, responding to questions, and creatively solves problems Participates in sales campaigns with energy and focus to achieve goals while maintaining quality standards Engages in outbound calling efforts to establish new business Meets with and calls prospects/customers and develops an understanding of other financial goals and needs; assesses information and suggests appropriate product and service solutions; educates the prospect/customer on the benefits and value of suggested solutions resulting in closed sales Demonstrates strong product knowledge and cross-selling aptitude Processes customer transactions efficiently and accurately, while following policies and procedures. Transactions include but not limited to cashing checks, opening new accounts, accepting loan payments, verifying currency, completing withdrawals, resolving customer issues, and issuing of bank checks Has a working knowledge of all compliance regulations and bank policies and procedures Must be capable of developing relationships with customers/prospects and be creative in solving problems Participates in community events in conjunction with Bank sponsorships, marketing, and networking Demonstrates and promotes Meridian Bank's Core Values: Our Partners, Our People, Our Bank and Our Communities Coordinates specific work tasks with other employees within the department as well as with other departments in order to ensure the smooth and efficient flow of information Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place Communicates with management and coworkers in order to integrate goals and activities Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. Other duties as assigned Success factors/job competencies: Organizational and time management skills Ability to work with little or no supervision Excellent interpersonal and communication skills Timely and regular attendance Completes work in a timely manner Actively seeks coaching Application Access: Jack Henry Physical demands, work environment, and location: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the necessary functions. This is a largely sedentary role, requiring the use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. Work environment: The noise level in this environment is minimal. Location: Various Meridian Bank locations as assigned. Meridian is An Equal Opportunity Employer

Client Service Associate Boutique Wealth Management Firm King of Prussia, PA Boutique financial services firm seeks a Client Service Associate to provide ongoing account-related support and serve as a key point of contact for clients. The Firm provides sophisticated financial advisory and investment management services to high net worth and ultra high net worth clientele. Highlights Play a central role in client success, ensuring clients feel valued and supported at every step Gain hands-on experience in financial services, with opportunities for career growth and skill development Be part of a collaborative, high-energy team that prioritizes client relationships and professional growth Competitive compensation and benefits with a firm committed to long-term client relationships Participate in firm-hosted events and initiatives that strengthen client loyalty and engagement Requirements 2+ years of relevant experience in client service or office administration Strong organizational and communication skills with a client-first mindset Familiarity with CRM systems and Microsoft Office Suite Positive, proactive attitude with excellent attention to detail

CLIENT SUCCESS COORDINATOR About our firm: 1SEO Digital Agency is a private-equity backed digital marketing company located 30 minutes north of Philadelphia. Our “mission” is to enable high quality local service providers to make effective connections with qualified customers located within 25 miles of their office. We are converting a legacy digital marketing agency into a B2B technology company that sells “marketing as a service” to local service providers. Our entire team works from our office in Bristol, PA, but our clients have physical offices in one or more cities across the US or Canada and fall in one of three categories: home services, health & wellness, or professional services. About the Role: As a Client Success Coordinator you will serve as the primary point of contact for all client communications and maintain a proactive and responsive relationship. In this role you will have a comprehensive understanding of all digital marketing services offered here at 1SEO. It is your responsibility to escalate issues and provide solutions in a timely manner. The ideal candidate will manage client success and build and cultivate client relationships. You will act as a strategic partner to our client and are a key component to our agency's success. Responsibilities: Conduct scheduled calls or meetings with clients to update them on campaign progress, answer any questions, and gather feedback. Promptly respond to client emails, messages, and requests. Monitor ongoing projects for your assigned clients, meeting deadlines and flag issues to relevant teams promptly. Stay updated on all digital marketing services and products offered by the agency. Address and resolve any client concerns or issues that arise, escalating complex issues to senior staff when necessary. Compile and deliver detailed reports to clients on the performance of their campaigns, including insights and recommendations for improvement. Participate in team meetings, gather client feedback on services provided, analyze patterns or issues, and engage in training sessions to enhance your knowledge. Assess your portfolio of clients to evaluate the success of campaigns, client satisfaction levels, and areas for personal improvement. Work with your manager to have strategies adjusted to better meet client goals. Conduct a comprehensive review of each client's business performance to ensure alignment and identify new opportunities. Set personal professional development goals related to improving customer service skills, digital marketing knowledge, and understanding of industry trends. Send clients personalized updates, share relevant industry news, or suggest new services that align with their goals. Core Values of Ideal Candidates: Conceptual Alchemist: you are skilled at transforming basic or abstract ideas into something valuable, innovative, or significantly impactful. Empowered Humility: you're self-confident and strong, yet grounded, self-aware, and open to learning from other people. Audacious Ambition: you are self-motivated and tenacious, consistently push boundaries with a competitive spirit. Gets It Done: you deliver results with resourceful efficiency, ensuring that every task is not only completed but executed with the highest standard of excellence. Sees the Big Picture: you embrace flexibility and enthusiasm in our pursuit of broader goals, ensuring that every decision and action aligns with the larger vision. Pursuit of Excellence: you have a fanatical attention to detail and a systematic approach that ensures unparalleled quality in everything you do. Required Skills and Experience: 2+ years of client based customer service experience is required. Project Management skills are extremely beneficial. MUST HAVE excellent presentation skills, both oral and written. Digital Marketing experience is a plus. Strong understanding of computers and technology. Multi-tasker who is unbelievably organized. Strong analytical capability with experience in forecasting and website analytics. Must have some experience in aspects of strategic marketing and tactical executions. Must have a willingness to learn and expand knowledge in regards to SEO, SEM, PPC and SMO. Must have the ability to work independently and manage multiple projects and deadlines simultaneously with a sense of urgency. Must have the ability to quickly adjust priorities to respond to pressing demands. What You Can Expect From 1SEO Digital Agency You have the opportunity to work alongside talented and hard-working colleagues who are ambitious and focused on team performance, client satisfaction, and career development, while balancing your life and achieving personal goals. Our employees seek to offer valuable innovation that impacts our business. They are strong and self confident yet grounded. We look to hire those that have a “get it done” attitude and a relentless drive for excellence. Our team commits to understanding the needs of our clients and our company. Access to the gym in our building with NO membership fee. Work out before or after work, or during your lunch break. The office is open from 8 am to 6 pm Monday-Friday. We offer a flexible work schedule for BOTH early and late risers. After 90 days of Full-time employment, we offer our full-time employees: 50% funded healthcare benefits (Medical, Dental & Vision base plan) for the employee. Dependents can be added to the plan AND we offer Supplemental healthcare insurance at a reduced cost. Earn up to 3 weeks of PTO with an additional week given at year 3 AND another week at year 5. You can join the 401K after your 1st year of employment, with up to a 4% match. Generous incentive program for each anniversary you celebrate.

About the Company: Waldron Private Wealth (Waldron) is seeking a motivated, organized and task oriented individual. This individual will be responsible for assisting the Client Service (CS) department in their effort to provide concierge level administrative service for the firm's high net-worth clients. About the Role: Build and maintain strong client relationships to ensure retention and client satisfaction. Gather, research and resolve standard client related issues and concerns. To resolve more complex client related issues and concerns, work with the guidance of a Team Lead. Implement financial planning strategies including, but not limited to, IRA contributions/conversions, 401k rollovers, life Insurance, gifting, charitable contributions, etc. Manage the onboarding process of new clients by facilitating or overseeing account openings, transfer requests and account reconciliations for individual's Trusts, LLCs, LPs, etc. Set up and maintain various client transactions (e.g. cash management, insurance, tax payments, real estate transactions, payments, receivables, etc.) within the custodian system via check, EFT, wire transfer, etc. Collaborate with other firm employees and external accountants, attorneys, centers of influence individuals, trustees and financial entities involved in the process to serve the needs of the client. Create and maintain accurate client records (e.g. contact details, client document filing, etc.). Oversee and track liquid assets/accounts including, but not limited to, alternative assets, hedge fund holdings, etc. Evaluate existing, and create new, life insurance policies by running illustrations, completing applications, coordinating medical exams, gathering medical records and policy delivery. Create, analyze and distribute various reports from custodian and data aggregation platforms for internal and external customers. Track and verify client/prospect pipeline activity. Qualifications: Bachelor's degree in finance or related field required. Demonstrated related experience may be substituted for preferred education. Minimum of 3 years of experience within the financial industry required. Minimum of 1 year of experience with investment accounts, retirement accounts, hedge funds, private equities, trust accounts, LLC's and/or LP's required. Minimum of 1 year of experience working with Sales Force, Sharepoint, WealthCentral and NetX360 preferred. Summary: Waldron is a boutique wealth management firm that advises a select group of multigenerational families, business owners and corporate executives. We are dedicated to providing our clients with comprehensive financial planning and independent, goal-based investment management. Waldron has been consistently ranked as a top financial advisor by industry leading publications including Barron's, Forbes, and the Financial Times. At Waldron we offer our employees: Comprehensive medical benefits Dental and Vision coverage Life Insurance Short and Long Term Disability 401(k) Profit Sharing Paid Time Off Financial Planning Advice

Industry | Products - Consumer Products Salary | $50,000 First Year Potential | $75,000 Benefits | Health, Dental, Optical, Pension Reference | 6333 Very stable and reputable industry leading distributor is seeking an Inside Sales Rep to sell their products to a targeted U.S. market. Candidates will work out of the South Jersey office. Qualified candidates will be entry level with the desire to get into sales. Preferable some sales experience during school or 6 months of corporate sales. Company offers a base salary, paid health benefits, and bonus for $65K - $75K / year in the first year. Apply Today!

Vanguard in partnership with Randstad are currently seeking Client Relationship Associates supporting their financial support teams. Vanguard is one of the world's largest investment companies, known for its client-first focus, high ethical standards, and collaborative, team-oriented culture. What you'll be doing: Working as a Client Relationship Associate, you will be taking inbound calls, answering and assisting investors with questions, monetary transactions, financial products and services all via phone. You'll be much more than a customer service professional. You'll be a technical subject matter expert (paid training provided). You will be using virtual technology to develop relationships with clients and understand their unique investment to position the appropriate solutions or actions. This job is for you if you: Have strong communication and relationship management skills. Strong desire or aptitude to learn new software technologies (which will be trained on) Like to work hard in a professional environment that stresses respect and teamwork. Excel in explaining complex information in ways that are easy to understand. Want to be part of a small team that's motivated by helping others and serving the best interests of Vanguard's investors. Demonstrate self-motivation and an overall drive to succeed. Are flexible and thrive in fast-paced work environments. Ability to learn and adapt to changing situations easily. Willingness to develop knowledge of the finance industry. Core Responsibilities Serves as the initial point of contact for clients. Responds to requests for investment, fund, and account information. Resolves general account issues. Follows standardized processes to complete monetary and administrative transactions. Documents and reports client feedback for process improvement efforts. Uses consultative approach to position products and services to clients. Develops basic knowledge of Vanguard funds, products, and services, and of the overall Financial Services industry. Participates in special projects and performs other duties as assigned.

We have an immediate need for a Client Relations Associate at a leading financial services company conveniently located in Newtown, PA. This is a full time direct hire opportunity. Job Duties Include: To provide day-to-day support to multiple senior investment consultants and their client accounts. To maintain direct contact and coordinate data flow with corporate headquarters including the performance reporting department and investment consultants. To formulate agendas for client meetings, as needed. This process requires coordination both internally (with the investment consultant) and externally (with the client). Based on the final agenda, the Associate is responsible for inviting other investment professionals to the meeting. To send notifications relating to the hiring of a new investment manager. This process requires the Client Relations Associate to communicate details with the client administrator, legal counsel, and custody banks. To draft, amend, or modify client investment policy statements. To compile information needed to process investment transactions. The Associate is responsible for communicating the necessary steps to implement asset transfers with the client, monitors the various stages of the transaction once it is in process and tracks its progress through completion. To prepare asset allocation reporting for client meetings. To review draft client reports with other departments of the firm, communicate any changes, and make proactive recommendations to the investment consultant for client consideration. Other project-based work Job Requirements Include: Detail-oriented and possess the ability to multi-task. Strong communication and organizational skills Possess a strong work ethic and work well in a team environment Proficient in Microsoft Office (Excel, Word, PowerPoint, and Outlook) as well as Adobe. Candidate must have a business degree from a four-year college or university. 4-10 years of relevant experience

Job Title: Inside Industrial Sales Representative - Industrial Systems Salary $80,000-$90,000 We are seeking a motivated Inside Sales Representative with expertise in industrial steam systems, control valves, valve actuation, and instrumentation to support our customers and drive sales growth. You will leverage your technical knowledge to consult on product usage, troubleshoot issues, and develop relationships that enhance customer satisfaction. Responsibilities: · Leverage technical knowledge of products and industry to support customers with bid proposals, product applications, and alternative solutions, fostering strong relationships. · Advise customers on technical product details, troubleshoot issues, evaluate specifications, and recommend sourcing and pricing options for projects. · Assist in sourcing specialty materials through purchase orders or product transfers between locations. · Monitor vendor pricing and service levels to ensure competitive market positioning. · Suggest inventory adjustments and pricing strategies to maintain competitiveness. · Track industrial projects and shutdowns, communicating opportunities to relevant teams and vendors. · Manage and report on industrial contract activities. · Collaborate with sales teams to provide technical quotes and sourcing solutions aligned with customer project requirements. Qualifications: · Bachelor's Degree or 3+ years of experience in Industrial or Commercial/Mechanical PVF Sales preferred. · Ability to communicate effectively with engineers regarding critical systems. · Skilled in reading specifications and identifying relevant product opportunities. · Experience with negotiating regional contracts or preferred supplier agreements. · Excellent communication and interpersonal abilities. · Focused on delivering high-quality customer service through technical proficiency and product knowledge. Pay: $80,000.00 - $90,000.00 per year Benefits 401(k) Dental insurance Health insurance Vision insurance Top Workforce Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to providing a fair work environment for all employees regardless of race, color, religion, national origin, gender, age, physical or mental disability, veteran status, sexual orientation, or any other status protected by law. If you require reasonable accommodation during the application process due to a disability, please contact us to indicate the specifics of your needs.

Customer Care Manager Horsham, PA A Fortune 500 company and one of America's top residential builders is looking for a customer care professional for their team. If you are a Customer Care Manager, Warranty Associate or Customer Service professional this may be a great next step for you! Highlights: Top 3 national builder closing over 530 homes in the market this year and offering continued stability. Quarterly bonuses, strong base salary and $500/month auto allowance. Great team culture and internal promotion opportunities. Responsibilities: Primary responsibility for responding to service requests in the field and managing those requests according to standard processes. What you will do: Conduct homeowner assessments on an as needed basis. Determine if corrective work order is needed. Lead root-cause analysis. Schedule, organize, and execute service work through vendors collaboratively with Customer Care coordinator. Manage trades to completion of service requests to customers' satisfaction. Establish and maintain positive customer relationships. Responsible for quality inspections of the home prior to delivery to the customer. Determine trade accountability for back charges and P.Os. Authorize payment for work performed up to approval limits. Follow applicable legal protocol and process necessary workflow. Responsible for customer satisfaction metrics related to customers service. What you will need: Minimum High School Diploma or equivalent. Valid Driver's License because driving is an essential function of this position. Minimum of 1-3 years customer service and warranty experience or equivalent. Strong customer orientation and ability to adapt/respond to different personality types. Strong emphasis on quality of service and follow-up. Basic construction skills and knowledge preferred. Excellent communication and listening skills. Ability to manage warranty/customer service processes. Basic computer skills. Conflict resolution skills. Cost management.

Grant Thornton is seeking a Retention & Expansion (Cross-sell) (Manager) to join the team. Approved office locations can be found below. As the Retention & Expansion Experience Manager in our Connected Sales & Marketing function, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes. Your Day-to-Day May Include: + Leading the design of end-to-end experiences for the retention & expansion stage (post-sales) + Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization + Creating user flows, journey maps, and experience specifications that guide implementation across platforms + Soliciting feedback and updating design iterations + Translating complex business requirements into intuitive, brand-aligned experience solutions and technical requirements + Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc. + Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle + Communicating experience to business stakeholders through intuitive presentations and consumable deliverables + Staying current on industry best practices and emerging trends in B2B client experience design + Other duties as assigned You Have the Following Technical Skills and Qualifications: + Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred + 4-6 years of experience in client/customer experience design, digital marketing, or strategy consulting + Demonstrated expertise in journey mapping, service design, and user experience methodologies + Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems + Experience with data analysis and using insights to drive experience improvements + Excellent communication skills with the ability to translate complex concepts for diverse audiences + Exceptional project management capabilities and attention to detail + Strong leadership skills with experience managing small teams and influencing cross-functional partners + Strategic thinking with the ability to align experience designs to business objectives + Can travel as needed The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year. The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year. About Us At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team you're about to join is ready to help you thrive. Here's how: - Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site. - Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. - We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ****************** - When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ****************** Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: ********************************************************** + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.