Customer Service Representative
Customer Service Representative Job 26 miles from New Britain
We are currently seeking a Customer Service Rep on the Shoreline!
What's in it for you?
Full time hours Monday - Friday 8:30-5p
Weekly pay $20/hr
Health Insurance offered!
Looking to start ASAP
Job Description:
The Customer Service Representative (CSR) serves as the primary point of contact between the manufacturing company and its customers. This role is responsible for processing orders, managing customer inquiries, coordinating with production and logistics teams, and ensuring timely delivery of products. The CSR must maintain a high level of professionalism, accuracy, and responsiveness to support customer satisfaction and business growth.
Key Responsibilities:
Respond to customer inquiries via phone, email, and other channels.
Enter and manage sales orders in the system.
Coordinate with production, shipping, and quality teams to ensure on-time delivery.
Resolve order issues, delays, and complaints promptly.
Maintain accurate records of customer interactions and transactions.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Customer Service Representative Job 37 miles from New Britain
Primary Role:
Responsible for carrying out the company's mission, goals and objectives. Supports the telephone sales team and works directly with clients and third parties to provide the highest level of customer service. Works internally with the purchasing, warehouse and operations departments to prepare and generate information for effective customer service and warranty.
Responsibilities:
Travel and perform professional training programs to customers at customer locations.
Responsible for ensuring that all orders are processed in an accurate and timely manner
Obtain all job related equipment and services at the lowest cost with focus on total value
Obtain manufacturer shipping schedule on all equipment ordered and relay to Project Manager
Expedite equipment when necessary
Recommend alternate suppliers where a savings in cost or improved delivery will result
Resolve any problems that arise in relation to delivery dates, quality, quantity or cost of purchased goods and services
Issue purchase orders for job related equipment
Review discrepancies in invoices which are not in complete agreement with purchase orders
Responsible for processing return of unused or incorrect equipment
Assist with negotiating contracts with vendors
Assist with reports and documentation when required
Other duties as required or assigned from time to time
Travel: Travel may be required.
Additional Skills and Abilities:
Excellent written and verbal communication skills.
Must be responsible, self-motivated, self-starter, personable and well-organized.
Superior customer service skills to deal with both internal and external customers.
Ability to manage multiple tasks simultaneously.
Strong interpersonal skills; ability to work with diverse groups.
Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook.
Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date.
Must be able to effectively handle stressful situations.
Must be able to read and effectively interpret general business documentation.
Valid and current drivers license.
Inside Sales Representative
Customer Service Representative Job 22 miles from New Britain
The Inside Sales Representative position is responsible for overseeing incoming project-based orders in our architectural lighting business. This role entails managing project-related activities from order placement through final product installation, including contract reviews, internal planning and scheduling, and customer communication.
This is an onsite position in Morris, CT.
Responsibilities:
Review all project-related documentation and submit Requests for Information (RFIs) as necessary to ensure effective communication, risk management, and project execution.
Review contract language and provide input and recommendations for any necessary changes.
Communicate directly with all stakeholders involved in the project, including Architects, Lighting Consultants, Engineers, Distributors, Representatives, and General and Electrical Contractors.
Manage project schedules and ensure clear communication and execution throughout the project lifecycle.
Document all communication, RFIs, changes, and submittals in Salesforce.com.
Prepare quotes and process orders, managing all related activities pertaining to the order.
Perform other duties as requested, directed, or assigned.
Qualifications:
This is an onsite position in Morris, CT.
A Bachelor's degree in a related discipline is advantageous but not required; relevant industry experience will also be considered.
Basic proficiency in AutoCAD or other computer-aided drafting programs is preferred.
Ability to read and interpret architectural drawings, specifications, and contracts.
Flexibility and a strong work ethic are essential, as the position requires meeting the needs and schedules of projects and clients.
Strong interpersonal skills and the ability to build strong business partnerships.
Demonstrated integrity and confidence to achieve challenging objectives with limited supervision.
Strong communication skills with the ability to professionally communicate project status and address issues.
Proficient in MS Office, especially Microsoft Excel and Word.
Strong analytical, time management, and writing skills.
This position does not have any direct reports.
Customer Service Specialist
Customer Service Representative Job 15 miles from New Britain
Scan-Optics is a leading global provider of cloud based, AI, Intelligent Data Management solutions, professional services, business process management and support services to B2B, government and higher education institutions. Our pioneering technology has been shaping the industry by using data technologies paired with cognitive and AI advances. We're using cutting edge AI technology and machine learning to bring you
easy.forward™
, an Intelligent Data Management solution that captures data securely and accurately! As leaders in this revolutionary field, we understand not only the technological nuances of intelligent data management we also know how to make that intelligent processing work through a human-centered design approach.
Are you ready to join a fun, fast paced, growing company?
What You Will Be Doing:
· Review and confirm the scope of work provided by the Sales team.
· Establish and coordinate on-boarding of new client work projects.
· Conduct meetings with clients to ensure project requirements are clearly understood and agreed upon
· Understand the details of how the digital information will be used and what system the client will use to host their data
· Communicate regularly with internal departments and strategic partners to ensure service delivery expectations are understood.
· Communicate with clients about in or out of scope requests and any pricing changes.
· Coordinate with internal teams to ensure timely completion of tasks.
· Monitor client purchase orders to ensure financial completion and provide overage estimates to Sales team.
· Provide excellent customer service and act as the main point of contact for clients throughout the project.
· Address client inquiries, concerns, and provide proactive project updates
· Provide exceptional customer service (proactive and reactive) by email, phone, and written correspondence.
· Manage and prioritize ever-changing project priorities
· Make recommendations to systematize and improve office efficiencies and lead process improvement projects.
· Other projects as assigned.
What You Have:
· 4+ years of experience in a customer care or customer service role
· Attention to details
· Strong organizational and time management skills
· Ability to synthesize large quantities of complex data into actionable information
· Ability to work and communicate across departments with business partners
· Excellent verbal and written communication and presentation skills
Perks/Benefits at Scan-Optics:
· Robust benefits package including:
o Medical
o Dental
o Vision
o Additional voluntary products
o PTO
o 12 Paid Holidays
o 401k Matching
Be one of the core drivers of the company's success
Potential to take on more responsibility as the company grows
This is an in-person role, based in the office at our Manchester, CT headquarters.
Customer Service Representative
Customer Service Representative Job 33 miles from New Britain
B&B COMMUNICATIONS GROUP, INC is a telecommunications company based in Cornelius, North Carolina. We are dedicated to providing top-notch telecommunications services to our clients.
Role Description
This is a full-time on-site role for a Customer Service Representative at our location in Westfield, MA. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
Customer Service Representatives, Customer Support, and Customer Experience skills
Ability to create and maintain customer satisfaction
Excellent customer service skills
Strong communication and interpersonal skills
Problem-solving abilities
Experience in telecommunications industry is a plus
High school diploma or equivalent
Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)
Customer Service Representative Job 9 miles from New Britain
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you'll do:
Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Perks:
Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Center Store and Adult Beverage Specialist
Customer Service Representative Job 12 miles from New Britain
The Center Store and Adult Beverage Specialist is responsible for the consistent execution of all nonperishable merchandising programs and successful operational effectiveness within our stores. This position is responsible for building sales, developing talent, merchandising, inventory control, shrink and risk management controls, and creating a culture of selling. This position works closely with the Director of Center Store, the Center Store Merchandising team, and Store Operations for best-in-class, day to day execution and store guidance.
RESPONSIBILITIES:
Developing and maintaining weekly merchandising plans for maximum sales and margins
Organizing, producing, maintaining, and distributing merchandising plans with signage for
optimal sales - leveraging cross merchandising every day
Overseeing categories, product mix, variety, innovation, quality, and selection of items
Reviewing market, store demographics and competition when implementing new items and
disco programs
Oversees and manages Center Store pricing integrity; performs pricing survey as required
Cultivating relationships with Store Operations, DSD, and location vendors for win-win scenarios
Ensures DSD service levels are within company/store requirements; directing contact for all product issues and remedies
Developing seasonal item selections, retail strategy and markdown programs
Maximizing use of data and marketing insights to improve decision making on programs and
products
Partnering closely with Store Operations to drive consistency, adherence and execution while
providing open and honest feedback
Responsible for maintaining pricing for beer, wine, liquor, and tobacco, including handling daily pricing discrepancies, monthly price changes, and weekly ADs
Visiting stores regularly to assess strategies and direct improvements
Assisting with store remodels, refreshes, and merchandising, including but not limited to building and taking down displays, endcaps, and other merchandising fixtures, as well as organizing backrooms, coolers, and freezers
Collaborating with internal and external customers such as but not limited to customers, buyers, suppliers, marketing, pricing, IT, HR, store operations and compliance for optimal results
Monitoring and addressing goals to actual performance
Developing strategies to grow sales, buying, and profits to meet target sales and margins
Maintaining weekly, period, quarterly and annual scorecards
Using persuasive leadership and engagement to inspire and motivate with the ability to articulate goals and objectives that are clearly communicated and understood
Partnering with Talent Acquisition on the hiring process for streamlined experience and efficiency
Participating in the training and evaluation of teammates to ensure growth and development of talent
Attend and assist with purchasing at all food shows, including but not limited to Bozzuto's IRC, Non-Foods Marketing, and Imperial shows.
Strong business acumen to understand business transactions, operations, profit & loss financials and overall business and industry strategy
Perform other duties as assigned by leadership
Environment:
Retail Store Environment
Schedule:
Weekdays (45 hours) with some nights and/or weekends as needed with some overnight travel
Experience:
Preferred: Ten (10) years Grocery Store Operations, Merchandising/Buyer, or related industry
Preferred: Bachelor's degree in business management or related field
Preferred: Proficiency in office software such as Microsoft Office Suite, Google Workspace, BRData etc
Skills:
Physical abilities: Ability to stand, walk and sit throughout your day; Walking on a variety of flooring such as carpet, concrete, tile etc. Must be able to lift at least 50lbs.
Strong communication Skills: Ability to communicate clearly and effectively with peers and leaders on a daily basis.
Organizational Skills: Ability to fulfill executive directions in a timely manner; ability to prioritize and meet deadlines.
Working in a team-based environment: Working independently and as a team player
Quality: Maintain integrity and high standards from all perspectives
Safety Culture: Maintain and drive safety policies; driving for accountability of safe practices throughout shift.
Inside Sales Representative
Customer Service Representative Job 40 miles from New Britain
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next-gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut USA, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
We are currently seeking an Inside Sales Representative to generate revenue by soliciting and obtaining orders; understanding and interpreting technical requirements; providing technical information; developing accounts within the territory by focusing on POS customer $0-$25k, market targets, web leads, etc..
Responsibilities
Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
Plan, manage and drive new sales within Distribution Channel by focusing on POS customers $0 to $25k.
Develops new targets from POS, website inquiries, business development leads and other methods
Develop and maintain price information in an online quote system. Follows up on quotations using quote follow-up procedures and tools. Maintains quote file and provides quote activity reports to Director of Sales.
Create and deliver qualified opportunities to Accounts Managers. Cooperating with Regional Managers and Sales Director to determine essential strategic approaches for sales.
Develop and executes lead generation plan, meet or exceed monthly or annual targets
Accomplishes department and organization goals by accepting ownership for new and different requests; exploring opportunities to add value to the company.
Collects competitive intelligence, including past quotations and buy history.
Builds team relationships with field sales staff.
Alerts field staff to all opportunities and all problems.
Exceptional verbal and written communication skills with high level of confidence
Highly proficient level computer skills including MS Word, PowerPoint, Excel and Outlook.
Excellent telephone sales personality skills.
Prominent organization and presentation skills and excellent time management skills
Decision-making, problem resolution and creative thinking skills
Highly energetic and self-starter.
Able to multi-task the activities with shifting priorities.
Ability to travel when necessary
Any other duties as assigned
Education / Experience Requirements
Bachelor's degree or equivalent education preferred plus 3 (three) to 5 (five) years related experience.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
Inside Sales Representative
Customer Service Representative Job 15 miles from New Britain
Position Overview: Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment.
Key Responsibilities:
Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review.
Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintaining confidentiality of client information and upholding ethical standards.
Qualifications:
Proven experience in sales, preferably within the insurance or financial services industry.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Outstanding presentation and negotiation skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Willingness to travel within the assigned territory and manage a flexible schedule.
Valid driver's license and reliable transportation.
High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus.
Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Benefits:
Competitive compensation with the most attractive commission and bonus structure in the industry.
Comprehensive training and continuous professional development.
A supportive team environment with access to seasoned mentors.
Opportunities for career advancement within the company.
Compensation:
Range is based on the average rep in current markets.
Bonuses are performance-based and paid every month on the 15th.
Residuals are paid on the anniversary date of the client's sale.
Customer Liaison
Customer Service Representative Job 18 miles from New Britain
twenty2 wallpaper + textiles is seeking to hire a full-time (in-person) Customer Liaison to support our customer service & order processing department.
twenty2 is a female-led, high end private label wallpaper and textiles production company. We assist artists and designers in developing innovative digital wallpaper and textile collections and custom projects.
The right customer service candidate has data entry experience, is customer focused, highly organized, extremely detail oriented and self-sufficient.
Customer Liaison Responsibilities:
Customer service - we are known for our expertise, creativity, high level of customer service, exacting quality standards and on time delivery.
Promptly acknowledge customer orders received via email, provide information and assist with on-going questions in a courteous and friendly manner regarding questions, orders, production times and adjustments
Work with each of our internal departments; to best meet our customer's needs.
Enter a running log of new orders in our orders system to ensure none are missed and updates statuses accordingly
Make updates to customer notes or special exceptions as needed.
Carefully review all Purchase Orders and client provided documents to identify any discrepancies; communicate with customers regarding any additional requirements or discrepancies
Enter finalized orders into our order processing software
Customer Liaison Qualifications:
1-2 years of professional experience with data entry and customer service
Collaborate and communicate effectively and professionally with our team and our customers.
Strong written communication skills and the ability to communicate specific information clearly and concisely
Keen attention to detail
Strong organizational and prioritization skills
Ability to follow, understand and execute direction as given to you by your managers
Comfort using platforms such as Zoom, Google Suite, as well as a specific order processing software (Monday.com) that requires on the job training.
Adaptability, flexibility, professional ambition, and a self-starting mentality
Resourcefulness and creative problem solving
Ability to work independently and as part of a team
Able to stay focused and organized while executing a number of projects simultaneously
Possess a positive attitude and “can do” personality
Able to thrive in a deadline-driven environment
Adapt well to unpredictable situations
Dedicated to the team and committed to our customers
Always learning
Protects the privacy of our customers and our business
This is a career opportunity to contribute to our rapidly expanding business. We welcome progress and are always seeking to implement new systems to improve our workflow.
We value individuals who can bring new ideas to the table regarding our growing business.
Studies have shown that marginalized communities, such as women, LGBTQIA+ and BIPOC, are less likely to apply to jobs unless they meet every single qualification. Don't meet all the requirements listed? Please apply anyway if this role excites you and you are eager to learn. At twenty2, passion, dedication, and curiosity are the most important factors for success. Please ask about on-the-job training opportunities when applying.
twenty2 revolves around creativity, so we value engaging employees who enhance our company culture. If you would like to identify your creative type check out the Adobe quiz at mycreativetype.com. We would love to hear about your results!
WHO WE ARE:
Website: ********************
Instagram: *******************************************
Innovative and expanding work environment
Focus on vertical growth
Flexible and supportive management team with an innovative, forward-thinking approach to business-building
Team oriented, friendly, upbeat and inclusive work environment
Supportive, collaborative and dedicated team
Creative, stimulating and ever-changing work
BENEFITS:
Eligible for 20 days of paid time off
Paid holiday program
Medical benefits
Customer Consultant II - Hybrid
Customer Service Representative Job 18 miles from New Britain
divstrong Job Type:/strong/div div Hourly, Full Time/div div /div divstrong Schedule: /strong/div div div Monday - Friday 7:30a - 4p/div div Alternating Saturdays from 7a-3p (Tuesday off when working Saturdays)/div /div - 50% in office (One week on and one week off)/div
div /div
pstrong Who We are:/strong/p
pAt Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day./p
pAs a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team, but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!/p
pstrong Who we are seeking for this role:/strong/p
pThe ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion's service Philosophy of Safety amp; Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people./p
pstrong As a Customer Consultant 2 you are responsible for: /strong/p
pThe delivery, via alternative delivery systems, the Bank's products, and services to potential and existing customers to maximize profitability, competitiveness, and growth of the company by effectively implementing the company service standards. Perform financial transactions accurately and effectively while adhering to set policies and procedures. Maintain and apply a working knowledge of all applicable banking regulations./p
pstrong Responsibilities:/strong/p
ul
li Utilizes in depth knowledge to assist members with Internet banking/bill pay processes, mobile banking and to ensure complex issues related to online issues are resolved./li
li Proactively and continually advances level of knowledge to ensure the development of a full-service Call Center./li
li Assist in online account opening process, decision making and documentation./li
li To assist customers with in-depth loan conversations in regard to HELOC/HELOAN, Smart E and Personal loans./li
li Required to register with the Nationwide Mortgage Licensing System and Registry (NMLS) and maintain a unique identifying number./li
li Actively participate in customer onboarding process including outbound calls to uncover existing service needs for customers./li
/ul
pstrong Education and Qualifications:/strong/p
ul
li High School diploma required, plus additional college or bank related courses./li
li2+ years banking experience required. Call Center experience preferred./li
/ul
pstrong Benefits:/strong/p
ul
li Health Insurance (Medical, Dental Vision)/li
li 401k and Employer Match/li
li Life Insurance/li
li Disability/li
li HSA/li
li FSA/li
li Educational Assistance/li
li Wellness Programs/li
li Employee Assistance Program/li
li15 Paid Time Off Days /li
li12 Paid Holidays/li
li Job Shadowing/li
li Volunteer Opportunities/li
/ul
pstrongem Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status./em/strong/p
Inbound Sales Representative For A Telecomunication Company
Customer Service Representative Job 6 miles from New Britain
WE ARE HIRING, MOTIVATED INDIVIDUALS WHO WANT A LIFE-CHANGING OPPORTUNITY.
We are seeking all NEW and SEASONED Telecommunications Sales Consultants that want to develop and
specialize
in selling Verizon Business Telecommunication products and services.
You are encouraged to apply if you are stiving to make a change in you professional and personal development!
NO EXPERIENCE NEEDED
- with our set schedule, we provide daily trainings and meetings to bring your mindset and skill set to the next level, no degree necessary.
Location: In-office located in Wethersfield, Connecticut.
Schedule: Full-time, Monday-Friday 7:55AM-6:00PM.
New Year, New Career Change to become the best version of yourself. Compensation: $2,400.00 - $10,000.00 per month
30K Production Chief Customer Liaison (Onsite)
Customer Service Representative Job 12 miles from New Britain
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Security Clearance:
None/Not Required
Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.
Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
At Pratt & Whitney, the difference you make is on display every day. Just look up.
Are you ready to go beyond?
What You Will Do:
Pratt & Whitney's 30K Production Chief organization is seeking a 30K Production Chief Customer Liaison to join our team in this exciting and challenging role. The team actively supports Pratt & Whitney's growth products engaging in a collaborative work environment to meet and exceed our customers expectations. In this role the successful candidate will be responsible for supporting Airbus through our Joint Improvement plan with reviews and critical part management.
Manage program allocation of constrained material to support program priorities
Responsible for critical material status reports (i.e. Heatmap) process (integrate build plan updates, reporting, ad-hoc)
Coordinate with Global Network Operations and Command Center regarding Critical Parts List updates
Support SI&OP process & facilitate gap closure activities
Will focus on automation/increase in efficiency of existing processes/tools; support automation of heat map and critical part reporting
Usage of early warning tool to identify material shortages
Perform Airbus reporting to customers identifying any risks and initiate action plans
Conduct quarterly review and data gathering /planning
Manage the Manufacturing Rotation Program
Qualifications You Must Have:
A Bachelor's Degree with a minimum 10 or more years' experience in an engineering, manufacturing operations, materials management, program/project management, supply chain/logistics or closely related industrial environment OR a Masters' Degree and minimum 7 or more years' experience in an engineering, manufacturing operations, materials management, program/project management, supply chain/logistics or closely related industrial environment
Demonstrated proficiency deriving insights from detailed analysis of complex data
Demonstrated relationship management skills highlighted by experience working projects cross-functionally
Demonstrated ability to collaborate with stakeholders at the client, peer, supplier and senior leadership levels
Working knowledge of SAP
Working knowledge of Microsoft Office Suite tools
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
Qualifications We Prefer:
Bachelor's Degree in Engineering, Supply Chain or Materials
Advanced Degree (MS/MBA)
Learn More and Apply:
What is my role type? In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Customer Experience Consultant
Customer Service Representative Job 31 miles from New Britain
pstrong ESSENTIAL JOB FUNCTIONS:/strong/p ul li Responsible for providing a positive customer experience, using X-check/survey scores from customer feedback as a measurable factor of performance/li li Responsible for a caseload of files on programs/clients [excluding home sale benefits]/li
li Learn and understand assigned clients' relocation programs including all policies, processes and practices (typically these are established Altair clients with well-defined policies and limited services)/li
li Communicate the relocation road map, providing a comprehensive explanation of the relocation process, policies, and practices to the customer/li
li Knowledgeable about Altair service partners; serve as a primary point of responsibility and coordination between service partners and customer/li
li Manage all data pertinent to each customer's relocation file; document all relocation activities and transactions in the appropriate Altair information system/li
li Understand and manage costs connected to relocation deliverables by using a consultative approach to maximize the full intent of the benefit while minimizing expenses/li
li Understand and manage data by using appropriate reporting tools/li
li Direct day-to-day activities for assigned Associate, as appropriate/li
/ul
pstrong EDUCATION:/strong/p
pHigh school diploma or the equivalent combination of experience, skills, training, and education required. Associate's or Bachelor's degree preferred./p
pstrong TRAINING and EXPERIENCE:/strong/p
ul
li1 year or more of experience as a relocation associate/li
li Good basic knowledge and understanding of domestic relocation or associated industries such as travel coordination, temporary housing, or real estate/li
li Working knowledge of Microsoft Office Products, Word, and Excel and databases; knowledge of additional software packages is preferred/li
li Able to confidently communicate at multiple levels with customers, clients and service partners/li
li Understand, apply concepts of and communicate policies and processes/li
li Deadline and time sensitive; operates with a sense of urgency/li
li Able to self-direct and self-manage/li
li Expense and budget sensitive/li
li Able to make effective business decisions based on factual information using good logic and common sense/li
/ul
pstrong WORK/PHYSICAL ENVIRONMENT:/strong/p
pOffice setting and/or home office work environment. Team member must be able to operate standard office equipment. Team member spends substantial amount of time working on the computer, on the phone speaking with customers and working under deadlines./p
pThe physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable team members with disabilities to perform the essential job functions./p
pTeam members must demonstrate knowledge of, and support, the company vision and value statements, policies and procedures, confidentiality standards, inclusion and diversity initiatives and code of business conduct./p
pstrong Note: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice./strong/p
Client Relationship Specialist - Internet Sales
Customer Service Representative Job 43 miles from New Britain
About Us:
Phoenix Acquisitions is a proud Authorized Dealer for Frontier Internet, specializing in delivering reliable, high-speed connectivity solutions. Our team strives to create meaningful customer relationships and drive impactful sales in a dynamic, collaborative environment. Join us in bringing cutting-edge internet services to homes and businesses while advancing your career!
Job Overview:
As a Client Relationship Specialist - Internet Sales, you'll be the face of Phoenix Acquisitions, connecting with clients to provide customized Internet solutions. Your role is to build trust, educate customers about our offerings, and drive sales through excellent service and strategic communication.
Key Responsibilities:
Engage with clients to understand their internet needs and recommend tailored solutions.
Build and maintain strong client relationships through exceptional customer service.
Collaborate with the sales team to achieve individual and team goals.
Stay updated on Frontier Internet products and industry trends.
Handle client inquiries and resolve issues promptly and professionally.
Utilize CRM systems to track interactions, sales, and follow-ups.
What We're Looking For:
Strong interpersonal and communication skills.
A proven ability to build and maintain client relationships.
Sales experience (preferred but not required-training provided).
A self-starter with a goal-oriented mindset.
Adaptability in a fast-paced, team-driven environment.
Basic computer skills and familiarity with CRM tools.
Why Join Phoenix Acquisitions?
Competitive compensation package with performance-based incentives.
Opportunities for career advancement and professional growth.
A supportive and energetic team culture.
Training and resources to help you succeed.
Be part of a mission-driven company that makes a real impact on people's lives.
How to Apply:
Interested candidates are encouraged to apply by sending their resumes.
Phoenix Acquisitions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to take the next step in your career? Join Phoenix Acquisitions and help shape the future of connectivity!
Call Center Dispatch
Customer Service Representative Job 12 miles from New Britain
Call Center Dispatcher needs 6 months experience
Call Center Dispatcher requires:
6 months minimum experience in call center/dispatcher experience
Must be able to pass 27-30 wpm typing test.
Must be able to pass a customer service assessment
Must be able to successfully pass a criminal background check and drug test.
Call Center Dispatcher duties:
Accurately respond to incoming calls received by the call center.
Accurately document all interactions with consumers.
Properly forward calls to Call Center Leadership or other CT agencies per procedures.
Provide clear, complete, accurate and objective information based on full understanding of program requirements.
Reservationist
Customer Service Representative Job 37 miles from New Britain
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES
IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE
This position is responsible for providing superior customer service via phone and other electronic means.
Primary Duties and Responsibilities: includes but not limited to:
Answers and processes all incoming communications with internal and external guests
Facilitates processes and creates reservations for Hotel, Events, Restaurants and other amenities in accordance with our criteria, established by Revenue Management department
Evaluates player ratings to determine access and availability of marketing promotions
Utilizes cross and up-sell techniques to generate additional revenue for designated products, services or amenities
Assists members of the Executive Host and Player Development departments with retrieving customer information, creating VIP reservations and issuing complimentary offers
Troubleshoots guest issues with online logins for MyMoheganSun.com and gaming accounts
Knowledge of all aspects of the Momentum program and promotes the benefits to transient guests
High level knowledge of property information including events, promotions, operational procedures, etc.
Communicates with multiple departments to resolve guest questions and issues via telephone and email
Secondary Duties and Responsibilities:
Assists other related departments in additional overflow duties
Provides correct property information
Distributes arena and special event tickets
Captures and records after-call reason codes to track types of calls received when required
Responsible for communicating any system or equipment issues that could impact job productivity or performance
Attends quarterly department meetings
Minimum Education and Qualifications
High School Diploma or equivalent
Previous experience in a Contact Center, Marketing, Special Events, Hotel Operations, Box Office/Arena Club Operations or related customer service position
Basic knowledge of Microsoft Office and navigating the internet
Intermediate knowledge on how to download and login to an app
Basic technology troubleshooting skills
Excellent verbal communication skills and can write professionally
Competencies: Incumbent will master the following competencies while in this position:
Strong written and verbal communication skills
Internal training and techniques
Mohegan Sun's sales techniques
Effective listening skills that support effective customer service techniques
Will have in depth knowledge off Call Center applications as well as the gaming and reservation systems, SharePoint, Strivacity, Workday, and EZ Links
Training Requirements:
Must complete the Mohegan Sun Reservationist training course
Knowledge of GUI, ACSC, LMS, Passkey, Avatar, ACT, Artics, GHS, Stricacity, SharePoint, and Finesse
Annual HR, Compliance, and Cyber Security training
Physical Demands and Work Environment:
Office work environment
Fast-pace call center
Must be able to sit and stand for extended periods of time
Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
Customer Service Representative
Customer Service Representative Job 12 miles from New Britain
The Customer Service Representative is responsible for contacting customers to collect outstanding payments, handling account discrepancies, and negotiating payment solutions.
Onsite full time 40 hours
Weekly pay - $23 per hour with room for growth
Temp to Hire Opportunity
Health Insurance Offered
Key Responsibilities:
Initiate contact with customers by phone, email, and letters to discuss overdue payments.
Professionally and respectfully engage with customers to understand payment delays and work toward a resolution.
Negotiate payment plans or settlements with customers who are experiencing financial difficulties.
Offer solutions to help customers bring their accounts up to date, including setting up payment plans when applicable.
Review customer accounts regularly to assess payment history and determine the most effective collection strategy.
Track and follow up on overdue accounts until resolved or escalated.
Address customer inquiries or disputes with a focus on resolving issues promptly and professionally.
Qualifications:
1-2 years of experience in collections, customer service, or a related role preferred.
Excellent verbal and written communication skills.
Strong negotiation and conflict-resolution abilities.
Proficiency with Microsoft Office.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)
Customer Service Representative Job 40 miles from New Britain
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you'll do:
Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Compensation:
Starting at $21.00 an hour
Perks:
Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Inside Sales Representative
Customer Service Representative Job 47 miles from New Britain
Are you a driven and enthusiastic individual eager to build a fulfilling career in the financial services sector? Rivercity Insurance And Financial Services is looking for dedicated Sales Representatives to join our growing team. Enjoy the flexibility of full-time or part-time hours while making a meaningful impact in people's lives.
Key Responsibilities:
Build and maintain strong relationships with potential and existing clients.
Conduct thorough needs assessments to identify clients' insurance needs.
Present and explain insurance policies to prospective clients.
Thrive in a lead-driven environment with NO COLD CALLING!
What We're Looking For:
Self-motivated individuals with a results-driven mindset.
Strong time management skills and the ability to work independently.
Must be at least 18 years of age.
Commission-based compensation (1099).
Access to complimentary training to help you succeed.
If you're passionate about helping others and ready to take your career to the next level, we want to hear from you! Join Rivercity Insurance And Financial Services and grow with us!