Customer Service Representative Jobs in Novato, CA

is ONSITE in San Francisco, CA This is a 1-year contract role with possibility of extension $25/hr The Workplace Experience team drives global connection and inclusion throughout the employee lifecycle. We create and support inspiring, safe, and efficient environments, enabling employees to perform their best work. As the Guest Services Specialist, you will be responsible for providing a first in class office reception experience, creating an inviting environment for employees, guests and vendors. Responsibilities: Oversee reception and visitor registration, serving as the primary point of contact for employees and visitors, ensuring a great first impression with a warm and welcoming atmosphere. Provide access assistance, working in tandem with onsite physical Security. Develop a working relationship with employees and vendors to satisfy complex needs of various stakeholders. Monitor the space to be sure it remains clean, neat and tidy and free of unnecessary clutter. Report all janitorial and maintenance needs, including spills, paint touchup requirements, equipment malfunctions, etc. Monitor and respond to tickets, emails, and Slacks, routing requests appropriately. Assist with or manage special projects as needed, contribute ideas to enhance team productivity, efficiency, and service quality, and ensure the accuracy, production, and retention of key program materials. Provide administrative support for the Workplace Experience team as directed, including organization and management of office supplies, and meeting coordination. Maintain constant communication with the Workplace Experience team for issues such as badges and COI coordination. Receive package deliveries and other vendor deliveries. Requirements: Minimum 1 year of related experience in Hospitality, Reception and/or Workplace work required. Excellent customer service skills with a pleasant and calm demeanor. Ability to be in-office daily. Previous experience with event assistance. Ability to work in a flexible, positive, and team-oriented work environment, while being open to change and with a mindset to initiate and embrace process improvement. Excellent organizational and multitasking skills. Self-starter Excellent communication skills (verbal and written). Substantial knowledge and experience using Google suite and Slack. College degree preferred.

Title: Customer Service Representative - Sales Office SFO Are you looking for a career opportunity in the aviation industry? Here's your opportunity to have a great career with a world-class airline company Why Join Us? Asia's First and Longest-Serving Airline Get a chance to enjoy travel perks for you and your family A collaborative work culture and environment Who Are We Looking For? Minimum of 2 years experience in sales Knowledgeable in reservations, ticketing and airport operations What's The Role All About? Performs a variety of administrative, secretarial, marketing and clerical duties to Area Manager. Provides support and assistance to colleagues/ other units to ensure effective and efficient performance of the District. Gathers and creates studies for district's airline sales and marketing purposes Handles reservation through phone calls and or walk-in passengers, travel agents and employees. Perform basic ticketing functions to promptly assist customers and partner agents' queries. Prepares draft of District's Weekly Sales Report.

About the Company Founded in 1928, EBCF is one of the nation's first community foundations. Named the country's “boldest” community foundation in 2019 by Inside Philanthropy, EBCF is committed to advancing an inclusive, fair, and just East Bay through four core program strategies: Arts and Culture for Social and Racial Justice: Storytelling, the arts, and cultural practices have always been important tools for survival, healing, and resistance. These creative expressions build community resilience and power and give voice, agency, and visibility to communities most harmed by oppression. Capacity Building with a Racial Equity Lens: EBCF is helping to strengthen organizations and the people who lead them, working to change systems in communities that have historically received little support. We want to ensure that organizations have the sustained investments and resources they need to eradicate systemic and institutional racism. Community Organizing, Power Building, and Movement Building: We believe that social movements led by communities most impacted by injustice are the most effective drivers of change. We resource BIPOC-led and serving power-building organizations through long-term trust-based partnerships. Fostering Inclusive Economic Models: We address racial and economic inequities in our region through work in three areas- entrepreneurship & business ownership as pathways to wealth building; workers' rights and protections, and impact investing. About the Role The Philanthropic Services Advisor is responsible for supporting the department's fundraising efforts by providing stellar stewardship and customer service, event management, gift processing and data management, fund management, tailored donor engagement, and campaign coordination. Acting as a primary point of contact for our high-net-worth clients and donors, the position ensures exceptional service and fosters meaningful relationships with our extensive donor base of individual, family, and non-profit clients. Responsibilities Fund Stewardship & Engagement (25%): Provide excellent customer service for technical and administrative needs, including prompt replies to queries and following up on administrative details, while utilizing strong conflict management skills and escalating to management when appropriate. Manage department phone line and email accounts, forms, and calendars, and respond to inquiries promptly and professionally. Draft and send new fund agreements, update CRM with new profiles and relationships, and communication materials. Prepare and send donor communications regarding new fund creation, fund updates, gifts, grants, financial statements, and annual campaigns, events. Manage fund closure logistics, provide excellent communication with fund advisors, the philanthropy and finance teams, and make updates to the database. Support the donor stewardship cycle, in partnership with the department, including new client welcome materials, event reminders, anniversary cards, etc. Support department hospitality, including greeting guests, preparing meeting materials, food and beverage, swag, clean-up, etc. Supporting the Director of Philanthropy in compiling donor profiles and Giving History Reports to support tailored engagement strategies and for donor solicitations. Represent EBCF professionally, with a sense of genuine warmth and hospitality at events. Work occasionally after hours, evening, and weekend events. Fundraising & Philanthropic Services Support (20%): Process gift contributions, working closely with the Philanthropic Operations Manager and Finance Department to monitor and ensure the accuracy of gift and donor information entry and fund compliance. Manage donor tax and acknowledgement letters and collaborate with Philanthropy and other colleagues to identify and generate special donor acknowledgments as needed. Identify and capture pertinent information during the gift entry process, updating records within the CRM to preserve data integrity, reflect donor preferences, and ensure the confidentiality of gift and associated donor records. Create and maintain accurate constituent, action, and fund records in the CRM, including name and address changes to ensure profiles are up to date. Research key constituencies (professional advisors, current and potential donors, and board members, etc.) and capture pertinent information in CRM in support of relationship-building efforts. Build donor profiles in the CRM. Respond to donor inquiries and introduce fund advisors to opportunities that align with their charitable goals. Support the gift planning team by creating individual giving plans and researching organizations for fund advisors. Create thematic Giving Guides in coordination with CIP & SPAs. Assist in planning and executing donor site visits, educational sessions, and community tours. Event Management (20%) Lead the planning of a wide array of events, including dinners, speaker series, educational meetings, networking events, and the 100th anniversary gala, both online and in-person. Lead pre- and post-event logistics including catering, decor, setup, breakdown, manage invitations and rsvp, and prepare guest briefs. Develop marketing and promotion materials and communications, including invitations, programs, sponsorships, Mailchimp campaigns, sand ocial media posts. Oversee event budgets, including negotiation with vendors, tracking expenses, and providing financial reports, as well as manage timelines and vendor relationships. Manage post-event tasks like acknowledgments, surveys, financial reconciliation, and post-event data entry. Represent EBCF professionally, with a sense of genuine warmth and hospitality at events. Manage a Portfolio of Transactional, Giving Circles, & Supporting Organizations (20%) Provide Fund Advisor administrative support with the donor portal, grant recommendations, and other administrative needs. Provide administrative support for a portfolio of Giving Circles. This includes, but is not limited to, scheduling meetings and events, taking meeting minutes, managing files and the event calendar, and completing billing and expense reports. Coordinate and provide administrative support for Supporting Organizations. Cross-Department Collaboration (15%) Assist the Communications Department in updating content on the EBCF website as needed, generally related to fund administration and internal processing timelines (WordPress). Coordinate with Philanthropy and Communications team for updates to the donor portal. Work with members of the Finance and Grants department to ensure consistent record management across data systems and perform research for audits as requested. Maintain documentation to ensure IRS compliance of supporting organizations, membership tracking of the board of directors and officers, and other special projects. Skills, Abilities & Knowledge A demonstrated background in racial and social justice, with the ability to engage in authentic, reflective communication and relationship-building across diverse communities. A clear commitment to EBCF's mission, values, and social justice goals, with an understanding of the East Bay's philanthropic and community landscape. A minimum of four years of administrative experience, ideally in a philanthropic, nonprofit, or community-based organization, or a strong desire to grow within these fields. Excellent written and verbal communication skills, with the interpersonal ability to build and maintain positive relationships with internal teams, donors, elected officials, community members, and sector peers. Advanced proficiency with the Microsoft Office Suite, particularly Excel (including pivot tables), as well as experience using CRM platforms and project management tools such as Salesforce, Raiser's Edge NXT, FIMS, or Blackbaud. High degree of initiative and flexibility, with the ability to anticipate team needs, manage ambiguity, and thrive during organizational change. A creative and solutions-focused approach, with a track record of following through on complex projects and delivering timely, high-quality results. Demonstrated ability to develop detailed work plans, set measurable goals, balance multiple projects, and meet deadlines with precision and attention to detail. Experience planning and executing events of various sizes, with an eye for detail, hospitality, and donor engagement. A high level of professionalism, discretion, integrity, and commitment to excellence. A willingness to explore innovative philanthropic strategies, incorporate staff input, and leverage tools like ChatGPT, ClaudeAI, and Bard for research and engagement. Familiarity with the East Bay's philanthropic and social justice landscape and existing relationships in the community are highly desirable. Bachelor's degree preferred, or equivalent combination of relevant education and experience. The Ideal Candidate will Have: A warm and charismatic demeanor, a growth mindset, a sense of humor, low ego, and high output. A high degree of initiative, flexibility, and the ability to thrive in a fast-paced environment in an organization undergoing substantial change at all levels. An openness, fluency, and comfort in talking about oppressions such as racism, sexism, and classism, and an understanding of how their own experiences and background relate. A knowledge of and relationships in the East Bay, particularly around philanthropy and its social justice landscape, including community foundations, private foundations, and nonprofit agencies.

Job Description Inbound Sales Representatives are a critical part of the team at DriveSavers who help communicate with individuals who have experienced data loss, by walking them through the process in order to understand the complexities of recovering data from damaged devices and building value in the services that we provide. We’re looking for effective communicators with a passion for both written and verbal communication as well as individuals who are seeking job satisfaction knowing you’re helping people restore memories they thought may have been lost forever. Experience and Education 2–4 years sales experience, Associate/Bachelor Degree or equivalent work experience Required Skills and Experience Excellent interpersonal, organizational, and communication skills Phone sales skills Great customer service skills Strong attention to detail Able to work independently as well as part of a team Able to analyze and evaluate customer needs Able to prioritize and meet deadlines in a fast-paced environment Must have passion for staying ahead of current and future technologies Job Duties Include Receiving inbound calls pre-service, service, and post-service Outbound call follow-up Working directly with data recovery engineers to report engineers’ findings Answering questions about the technical process of data recovery and associated pricing If you have some of the qualifications but not all, please tell us why you think you should be considered. Benefits Competitive Salary Monthly Bonuses 401K Retirement Plan Medical Insurance Dental and Vision Plan Ongoing Training Paid Holidays Maternity/Paternity Leave Events and Celebrations Subsidized Stocked Refrigerator Friendly Workspace Green Business From Employees on Glassdoor Fun work environment, rewarding knowing that we get irreplaceable data back for customers. Amazing work environment. Excellent incentives that encourage us all. Friendly, inviting, and supportive work environment. Great training, room for growth. Engaging and manageable workload. Each day brings new challenges with new and older technology. Snacks and beverages are stocked regularly. You feel valued as an employee. Comfortable work environment and strong incentives. Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace. It’s been great to work as an individual to make a difference to customers and work next to others with that same goal. Small business with a work environment that feels like a family, while also being known as the leader in data recovery. Powered by JazzHR ygfs LL4YJW

For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, SoFi, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve. At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us! The opportunity We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer. This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient. This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week). What you'll do Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation. Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations. Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand. Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors. What you'll need to be successful 2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company Ability to jump into new situations, with a willingness to learn quickly and help solve problems Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business Attention to detail and a commitment to accuracy Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must Excitement about working in a fast-paced, deeply cross-functional space What you'll get from us: 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents! 👶 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses 📈 401k plan, including self-directed brokerage options 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers 🍽️ Catered lunches and dinners for SF employees 🚆 Commuter benefits 🎉 Regular team building events, including annual offsite Pay transparency: Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. The annual base salary range for this role is $115,000 - $130,000 + equity. We look forward to hearing from you Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply. If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to [email protected]. We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.

Grant Thornton is seeking a Go-to-Market Experience Manager - Retention & Expansion to join the team. Approved office locations can be found below. As the Go-to-Market Experience Manager - Retention & Expansion in our GTM Experience & Platforms team, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes. Your Day-to-Day May Include: + Leading the design of end-to-end client experiences for the retention & expansion stage (post-sales) of the client journey + Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization + Creating user flows, journey maps, and experience specifications that guide implementation across platforms + Soliciting feedback and updating design iterations + Translating complex business requirements into intuitive, brand-aligned client experience solutions and technical requirements + Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc. + Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle + Communicating experience to business stakeholders through intuitive presentations and consumable deliverables + Staying current on industry best practices and emerging trends in B2B client experience design + Other duties as assigned You Have the Following Technical Skills and Qualifications: + Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred + 4+ years of experience in client/customer experience design, digital marketing, or strategy consulting; preferably within a B2B professional services setting + Demonstrated expertise in journey mapping, service design, and user experience methodologies + Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems + Experience with data analysis and using insights to drive experience improvements + Excellent communication skills with the ability to translate complex concepts for diverse audiences + Exceptional project management capabilities and attention to detail + Strong leadership skills with experience managing small teams and influencing cross-functional partners + Strategic thinking with the ability to align experience designs to business objectives + Can travel as needed The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year. The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year. About Us At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team you're about to join is ready to help you thrive. Here's how: - Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site. - Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. - We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ****************** - When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ****************** Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: ********************************************************** + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Responsibilities Are you dependable? Are you looking for more? If you answered yes then Pharmacyclics is looking for you! We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service. We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company! ***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP! Skills Required Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.

Job Details Entry San Francisco - San Francisco, CA Full-Time Non-Exempt Hospitality - HotelJob Details and Qualifications The Reservations Agent is responsible for providing an exceptional experience by assisting all guests with selecting the most ideal room choice, additionally offering outlets options. The Agent reports to the Reservations Manager and works with all colleagues in the Reservations department to ensure all guest needs are met and exceeded. Job Duties and Responsibilities Make room reservations and assist guests with special needs Have a thorough knowledge of all hotel room types and facilities, Restaurant, Showroom, etc. Use guest history to accurately sell appropriate room types to guests Quote accurate rates and "up-sell" in order to meet guest needs Have knowledge of hotel PMS & CRS with the ability to work in a Windows based environment Communicate reservation needs to various departments as necessary Required Qualifications 2 years Hotel Reservations and/or Front Desk Agent experience Must be able to work a flexible schedule, weekends and holidays may be included. Able to read and write English, bilingual in Japanese an asset Ability to multi-task Ability to work well in a team environment Experience with Microsoft Word and Excel Responsive and genuine with guests and colleagues Confident with guest interaction Excellent overall communication and telephone skills Excellent typing skills Strong customer service skills Awareness and sensitivity to the concept of luxury and quality Preferred Qualifications Experience in a luxury hotel Knowledge of Forbes standards Wage Rate: $30-$35/hour About Hotel Nikko San Francisco Hotel Nikko San Francisco is a luxury property located just off Union Square in downtown San Francisco, with 532 guest rooms and suites, 22,000 square feet of meeting and banquet room space, and five food & beverage outlets: 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein's at the Nikko. Our culture is based on 5 Core Values: Service, Collaboration, Credibility, Achievement, and Fun. We are seeking candidates who can deliver the Nikko tradition of outstanding customer service and help us fulfill our Mission of creating “Fantastic Memories” (Subarashii Omoide) to our external and internal guests. Consistently ranked as a "Best Place to Work" and “Best and Brightest Companies to Work For” in the SF Bay Area. Hotel Nikko San Francisco offers competitive salaries and a fun and rewarding work environment. Full Time Hourly Benefits Zero-deductible Medical Plan Pre-Tax Commuter and Parking Benefits Dental (PPO/DMO) PTO Vision Floating Holidays Chiropractic and Acupuncture Services Birthday Pay Life Insurance 401K Matching Program Flexible Spending Account (FSA) 2% Company Profit Sharing Hotel Nikko San Francisco Full Time Hourly Perks Friends & Family Rates at Nikko/Okura Hotels Reciprocity Rates at Participating Hotels Employee Discounts in ANZU and Feinstein's at the Nikko Travel Assistance through Mutual of Omaha Free Employee Dining Room Meals Employee Computer Access for Web Browsing and Printing Fitness/Gym Reimbursement Employee Job Referral Program Employee Recognition Programs and Employee Appreciation Events Discounts on the following: Offsite Parking, Personal Dry Cleaning & Laundry, Movie Tickets, Amusement Park Tickets, Work Safety Shoes Important Notice This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time-to-time. We are an Equal Opportunity Employer and M/F/V/D “Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”

Full-time Description WE ARE Work in Paradise! Join the team of the Napa Valley Wine Train. This historically, luxury, and Iconic experience has been a staple in Napa's Wine Country for over 30 years. As a Reservations Agent you get to be a part of this iconic history. OUR CULTURE | Individual Distinction, Collective Soul The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us the company we are lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun. Napa Valley Wine Train has an array of enticing (and delicious) adventures, there is always something new to try on the Napa Valley Wine Train. A day in the life...As Reservations Agent, you are on the front lines of the excellent customer service experience. You will receive calls from guests interested in lunch, dinner and the many other experiences we offer, verifying customer information and payment options, sending customers a confirmation note or email and assigning booking information to customers. You're friendly, energetic and professional personality will be a part of ensuring our guests' stay is a memorable one. Requirements To be successful as a Reservations Agent, we're looking for team members who take pride in a job well done. Your thorough work ethic will be a part of providing an amazing experience for our guests. This role requires, positive energy, attention to detail, team building, and a big smile. Previous experience in a reservation's role is helpful but not required. We are happy to train efficient, observant and personable people who are proud to deliver high quality service. Fulltime availability 35+ hours weekly Holidays & Weekend availability (Saturday & Sunday) Flexible day time schedule 1 year of customer service experience Multi-tasking skills Critical Thinking Active listening Excel in team environment Problem solving skills. Great attitude Adaptable and hard working. Ability to speak and understand English. Fast and accurate typing skills Patience: Reservations agents might have to deal with confused or irritated guests. Offer & Benefits In return, our Reservations Agents are rewarded with a competitive compensation plus benefits. We offer health benefits through Kaiser & Blue Shield California, 14 days of accrued PTO annually, matching 401K, and the opportunity to work in paradise as a part of a great team in a place where you can be proud. We offer a flexible schedule to fit our mutual needs; please expect some weekend and evening shifts., If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply and become a Reservations Agent in our professional, fun Napa Valley Wine Train team. At Napa Valley Wine Train, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team! Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. Salary Description $19.50-$21.50

Company Background At Crimson Wine Group, we are the guardians of 1,000 acres of pristine vineyards, iconic estates, forests, and wildlife habitats along the West Coast. Our success stems from the wide range of perspectives that our team brings to every single one of our wines - from vine to bottle and beyond. Our portfolio is cultivated to elevate any occasion and to simply make life better. At Crimson Wine Group (CWG), we are dedicated to building an inclusive environment with a culture of belonging. We strive to create an inclusive environment where all our team members feel connected, engaged, and can live their true identities at work. Here at CWG, we celebrate the value that comes with inclusivity and different backgrounds, experiences, and perspectives, which all help foster a culture of collaboration and creativity with the wine industry. Position Summary Outbound Client Specialists: Cultivate Relationships, Drive Sales We are in search of an Outbound Client Specialists to join our Centralized Service Team! In this exciting role, you'll leverage your phone, email, and text communication skills to connect with our valued customers, nurture relationships, and unlock new sales opportunities. Essential Duties & Responsibilities Responsibilities: Engage private clients across all CWG brands in personalized phone conversations, uncovering their needs and exceeding their expectations and drive sales growth. Craft compelling email and text campaigns that promote exclusive segmented offers, educate clients on new products, and ultimately drive sales growth. Deepen your knowledge of our wine club offerings to confidently recommend products and guide client purchases. Provide exceptional service across all channels (phone, email, text), answering inquiries, resolving requests promptly, and fostering long-term client loyalty. Work alongside colleagues to share best practices, problem-solve challenges, and ensure a smooth sales experience for every client. Order Fulfillment: Gain a comprehensive understanding of our fulfillment process to anticipate and proactively communicate order updates to clients. Provide exceptional remote guest support for Crimson Wine Group's five estates, handling reservation requests, rescheduling needs, and cancellations with efficiency and courtesy. Develop a deep understanding of all our brands, their unique positioning, and the entire product portfolio. Confidently represent our brands and products during client interactions. Qualifications: Associate's degree (A.A.) or equivalent combination of education and experience in a related field (3 years minimum). Knowledge of wine and Direct to Consumer (DTC) sales practices. Working knowledge of ecommerce platforms and CRM systems. Familiarity with compliance guidelines and the Ship Compliance portal (preferred). Strong understanding of web environments, ecommerce, email marketing, and the other communication methods our target consumers utilize. Skill to manage multiple projects and sales initiatives over various web-based platforms. Ability to interact comfortably and eloquently with the public via phone, email, and other methods in an efficient, positive, and brand-appropriate manner. Strong organizational, problem-solving, and analytical skills demonstrated by the ability to make timely and sound decisions. Commitment to excellence and high standards. Acute attention to detail, particularly in written communication. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Intermediate to advanced proficiency in Microsoft Office suite is required. Crimson Wine Group is committed to creating a workplace and culture that celebrates diversity, equity and inclusion as part of what makes us a little different and a lot better. Our success is informed by the wide range of experiences and perspectives that our team brings to each of our wines - from vine to bottle and beyond. We encourage all applicants with a vision for creating a more equitable, inclusive and diverse wine industry to apply to join our team at Crimson Wine Group. All applicants will receive consideration for employment without regard to all federally and state protected classes. If you require assistance to participate in the application process, please contact us at ***********************. The projected hourly pay rate for this position is $25 (in addition to commission). This rate is the projected compensation for this position however the actual compensation offered may vary based on job-related factors such as (but not limited to) candidate qualifications, related experience and education, candidate work location and market data. Crimson Wine Group reserves the right to modify the pay range/rate at any time in the future.

Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Reservations Agent is responsible for handling reservations in a friendly and efficient manner and quoting available rates to maximize room revenue and average rate according to Aimbridge Hospitality standards. He/she is also responsible for participating in the monthly Rooms Merchandising meeting. ESSENTIAL JOB RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working. Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations. Maintain a warm and friendly demeanor at all times. Answer all incoming calls promptly in a friendly efficient and courteous manner. Be able to answer guest inquiries about hotel services facilities and hours of operation. Book room reservations while focusing on maximizing room revenue and average rate using standard company rate quoting scenario at all times. Communicate and work closely with the Sales Department concerning group bookings. Continually update Central Reservations on rates and availability maintain availability calendar and communicate all relevant information to the operations staff. Maintain accurate files and reports. Handle all special reservations to include V.I.P. reservations packages and discounts. Compile and input all necessary information for the required Rooms Merchandising meetings. Promptly efficiently and accurately book and block rooms using hotel guidelines for Group Rooming Lists and Booking Agreements. Attend Rooms Merchandising meetings and give input on trends and opportunities to maximize revenue. Employees must at all times be friendly helpful and courteous to guests managers and all their fellow employees. Complete forecasts as required by management. Monitor daily sales activity and alert Guest Services Manager of sold out nights group ceiling status and possible problem situations. Perform any other duties as requested by management. Attend meetings as required by management. Be able to perform all duties of Guest Services Agent and assist as needed at front desk. REQUIRED QUALIFICATIONS: College course work in related field helpful. Experience in a hotel or a related field required. High School diploma or equivalent required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Must maintain composure and objectivity while under pressure. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) ************************************ PM22

Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Reservations Agent is responsible for handling reservations in a friendly and efficient manner and quoting available rates to maximize room revenue and average rate according to Aimbridge Hospitality standards. He/she is also responsible for participating in the monthly Rooms Merchandising meeting. ESSENTIAL JOB RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working. Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations. Maintain a warm and friendly demeanor at all times. Answer all incoming calls promptly in a friendly efficient and courteous manner. Be able to answer guest inquiries about hotel services facilities and hours of operation. Book room reservations while focusing on maximizing room revenue and average rate using standard company rate quoting scenario at all times. Communicate and work closely with the Sales Department concerning group bookings. Continually update Central Reservations on rates and availability maintain availability calendar and communicate all relevant information to the operations staff. Maintain accurate files and reports. Handle all special reservations to include V.I.P. reservations packages and discounts. Compile and input all necessary information for the required Rooms Merchandising meetings. Promptly efficiently and accurately book and block rooms using hotel guidelines for Group Rooming Lists and Booking Agreements. Attend Rooms Merchandising meetings and give input on trends and opportunities to maximize revenue. Employees must at all times be friendly helpful and courteous to guests managers and all their fellow employees. Complete forecasts as required by management. Monitor daily sales activity and alert Guest Services Manager of sold out nights group ceiling status and possible problem situations. Perform any other duties as requested by management. Attend meetings as required by management. Be able to perform all duties of Guest Services Agent and assist as needed at front desk. REQUIRED QUALIFICATIONS: College course work in related field helpful. Experience in a hotel or a related field required. High School diploma or equivalent required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Must maintain composure and objectivity while under pressure. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) ************************************ PM22

Transdev in San Francisco, CA is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + $21.85/Hour + Vacation: Up to 21 days annually + Paid Sick Leave: 48 hours annually + medical, dental & vision after 90 calendar days of employment + 401k retirement benefits, and company holidays Key Responsibilities: * Answer customer calls and input ride information using a computerized scheduling system. * Other duties as required. Qualifications: * High school diploma or GED required. * 2 years reservationist or customer service experience preferred * Computer literate * Excellent communication and listening skills. * Must be able to work shifts or flexible work schedules as needed. Physical Requirements: The essential functions of this position require the ability to: * Sit for extended periods (up to 6-8 hours per day) Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ******************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 5016 Pay Group: MUH Cost Center: 514 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

RESERVATIONS AGENT Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Reservations Agent is responsible for handling reservations in a friendly and efficient manner and quoting available rates to maximize room revenue and average rate according to Aimbridge Hospitality standards. He/she is also responsible for participating in the monthly Rooms Merchandising meeting. ESSENTIAL JOB RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working. Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations. Maintain a warm and friendly demeanor at all times. Answer all incoming calls promptly in a friendly efficient and courteous manner. Be able to answer guest inquiries about hotel services facilities and hours of operation. Book room reservations while focusing on maximizing room revenue and average rate using standard company rate quoting scenario at all times. Communicate and work closely with the Sales Department concerning group bookings. Continually update Central Reservations on rates and availability maintain availability calendar and communicate all relevant information to the operations staff. Maintain accurate files and reports. Handle all special reservations to include V.I.P. reservations packages and discounts. Compile and input all necessary information for the required Rooms Merchandising meetings. Promptly efficiently and accurately book and block rooms using hotel guidelines for Group Rooming Lists and Booking Agreements. Attend Rooms Merchandising meetings and give input on trends and opportunities to maximize revenue. Employees must at all times be friendly helpful and courteous to guests managers and all their fellow employees. Complete forecasts as required by management. Monitor daily sales activity and alert Guest Services Manager of sold out nights group ceiling status and possible problem situations. Perform any other duties as requested by management. Attend meetings as required by management. Be able to perform all duties of Guest Services Agent and assist as needed at front desk. REQUIRED QUALIFICATIONS: College course work in related field helpful. Experience in a hotel or a related field required. High School diploma or equivalent required. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Must maintain composure and objectivity while under pressure. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) ************************************ PM22

The ideal candidate for this position has had experience in the hospitality industry. Naturally outgoing people, with a passion for guest service will excel in this position. Creative thinkers who are able to reason quickly and act assertively to ensure complete guest satisfaction will thrive. Specific duties are listed below: * Offers a warm, genuine greeting to all guests in the lobby, making eye contact, using the guest name naturally and actively looking for ways to provide service, such as carrying luggage, parking cars, offering beverages, etc. * Provides courteous and efficient telephone service according to hotel standards * Completes the Check-In / Check-Out procedure for hotel guests naturally and efficiently, secures payment and confirms credit card and identity per PCI compliance standards * Escorts the guests to the room, explains key features of the room and hotel amenities * Shares expert knowledge of the area, recommends restaurants, wineries and lodgings * Provides a detailed written itinerary of all pre-booked events and offers additional assistance throughout the stay * Resolves problems that occur at any point in the experience to make sure that the guest receives more than a fair outcome. * Ensures that all verbal and written communication is 100% accurate. * Able to support all areas of the hotel and restaurant in times of critical need * Flexible availability for all shifts, evenings, weekends and holidays required. * Assist with any/all tasks as directed by the General Manager

A century ago, Calistoga was a town centered around its bubbling natural hot springs and the beautiful weather of the Napa Valley. Today, it's a bucket-list destination for ardent wine lovers, foodies and wellness seekers for its particularly enviable version of the “good life.” Solage was created to reflect its hometown spirit, drawing visitors as well as area vintners who come here after a day in the vineyards to relax over a glass of wine or a craft cocktail and connect. Job Description Embark on an extraordinary journey as a Reservations Agent across [properties], where your role transcends boundaries and becomes a captivating symphony of hospitality. As the orchestrator of reservations for multiple properties, you'll weave a tapestry of opulence, seamlessly curating bespoke experiences for our discerning guests across diverse destinations. Your commitment to excellence will unfold on a grand scale, ensuring that each reservation reflects the pinnacle of luxury unique to each property. With grace and sophistication, you'll be the luminary guiding our guests through a world of refined choices, transforming reservations into harmonious preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction across a spectrum of luxurious destinations within our illustrious portfolio. Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. Maintaining complete knowledge of the resorts and other information including the following: All resort facilities/services offered and hours of operation All accommodations, layout, décor, attributes and locations All studio rates, special packages and promotions All spa treatments and offerings, their benefits and costs Daily stats, including availability Entertainment/special events scheduled on property and in the area Directions to the resort from airports and other major landmarks General info, descriptions and directions for local services, restaurants, wineries and points of interests. Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings. The starting pay rate for this position is $17.00 per hour plus incentive. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. Ability to create professional business letter correspondence. Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. Ability to work cohesively with other departments and co-workers as part of a team. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge. Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The Patient Services Representative draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The Patient Services Representative has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The Patient Services Representative will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general. Job Requirements: Ability to provide quality, error-free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Required Education: High school diploma or equivalent required. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred (Required in California, Nevada, and Washington). Work Experience: Minimum of 6 months of experience required. One(+) year phlebotomy experience preferred. Customer service in a retail or service environment is preferred. Keyboard/data entry experience is a must. Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About The Company: Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders. About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-22600 #gttqst #gttjobs

Job DescriptionDescription: WE ARE Work in Paradise! Join the team of the Napa Valley Wine Train. This historically, luxury, and Iconic experience has been a staple in Napa's Wine Country for over 30 years. As a Reservations Agent you get to be a part of this iconic history. OUR CULTURE | Individual Distinction, Collective Soul The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us the company we are lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun. Napa Valley Wine Train has an array of enticing (and delicious) adventures, there is always something new to try on the Napa Valley Wine Train. A day in the life...As Reservations Agent, you are on the front lines of the excellent customer service experience. You will receive calls from guests interested in lunch, dinner and the many other experiences we offer, verifying customer information and payment options, sending customers a confirmation note or email and assigning booking information to customers. You're friendly, energetic and professional personality will be a part of ensuring our guests' stay is a memorable one. Requirements: To be successful as a Reservations Agent, we're looking for team members who take pride in a job well done. Your thorough work ethic will be a part of providing an amazing experience for our guests. This role requires, positive energy, attention to detail, team building, and a big smile. Previous experience in a reservation's role is helpful but not required. We are happy to train efficient, observant and personable people who are proud to deliver high quality service. Fulltime availability 35+ hours weekly Holidays & Weekend availability (Saturday & Sunday) Flexible day time schedule 1 year of customer service experience Multi-tasking skills Critical Thinking Active listening Excel in team environment Problem solving skills. Great attitude Adaptable and hard working. Ability to speak and understand English. Fast and accurate typing skills Patience: Reservations agents might have to deal with confused or irritated guests. Offer & Benefits In return, our Reservations Agents are rewarded with a competitive compensation plus benefits. We offer health benefits through Kaiser & Blue Shield California, 14 days of accrued PTO annually, matching 401K, and the opportunity to work in paradise as a part of a great team in a place where you can be proud. We offer a flexible schedule to fit our mutual needs; please expect some weekend and evening shifts., If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply and become a Reservations Agent in our professional, fun Napa Valley Wine Train team. At Napa Valley Wine Train, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team! Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

A century ago, Calistoga was a town centered around its bubbling natural hot springs and the beautiful weather of the Napa Valley. Today, it’s a bucket-list destination for ardent wine lovers, foodies and wellness seekers for its particularly enviable version of the “good life.” Solage was created to reflect its hometown spirit, drawing visitors as well as area vintners who come here after a day in the vineyards to relax over a glass of wine or a craft cocktail and connect. Job Description Embark on an extraordinary journey as a Reservations Agent across [properties], where your role transcends boundaries and becomes a captivating symphony of hospitality. As the orchestrator of reservations for multiple properties, you'll weave a tapestry of opulence, seamlessly curating bespoke experiences for our discerning guests across diverse destinations. Your commitment to excellence will unfold on a grand scale, ensuring that each reservation reflects the pinnacle of luxury unique to each property. With grace and sophistication, you'll be the luminary guiding our guests through a world of refined choices, transforming reservations into harmonious preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction across a spectrum of luxurious destinations within our illustrious portfolio. Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information. Responding to guests’ inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. Maintaining complete knowledge of the resorts and other information including the following: All resort facilities/services offered and hours of operation All accommodations, layout, décor, attributes and locations All studio rates, special packages and promotions All spa treatments and offerings, their benefits and costs Daily stats, including availability Entertainment/special events scheduled on property and in the area Directions to the resort from airports and other major landmarks General info, descriptions and directions for local services, restaurants, wineries and points of interests. Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible. Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts’ offerings. The starting pay rate for this position is $17.00 per hour plus incentive. This is the pay rate for this position that Solage reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education. Qualifications Two years in a hospitality, spa, or reservations position, preferably at a luxury resort. Ability to create professional business letter correspondence. Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest. Ability to work cohesively with other departments and co-workers as part of a team. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge. Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.