Customer Service Representative Jobs in Paramus, NJ

Customer Service ( Experienced B2B ) We are looking for an Enthusiastic, Self-Motivated, Experienced Team-Player who is happy to work in an office setting 5 weekdays from 8:30 am to 5:00 pm. We are willing to train anyone with relevant experience. About DAF Products: DAF Products, Inc. has manufactured, produced, and supplied industrial fabrics and technical textiles to manufacturers and distributors for over 30 years. While we stock a diverse product line in locations across the USA, DAF specializes in custom solutions. That can mean custom stocking, custom manufacturing, and even custom products. DAF's custom solutions allow our customers to get the product they need, at competitive prices, all without sacrificing quality. (Our fabrics are not currently used in the fashion industry) DAF Products is a family-owned corporation with 20 employees based in Wyckoff, New Jersey. Key Points Business to Business sales support - Not retail sales. Work In Office - No remote option at this time. On-the-job training Responsibilities Communicate with customers via phone and email Data entry on various platforms Order Entry thru Customer Invoicing Assist sales representatives and management in developing new accounts, qualifying accounts, preparing pricing, and delivery quotations, and sending literature and samples Provide effective communication with sales reps, management, and customers Implement timely invoicing of all orders, calculating and posting all sales rep commissions Obtain and coordinate freight rates and arrangements Coordinate assigned slitting orders, required labeling, bills of lading and packing memos for shipments Handle customer complaints, returned good, and credit memos Contact customers to obtain new orders Help Identify potential customers Monitor Inventory Regularly Qualifications College degree and/or at least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Proficiency in MS Office Applications - Word, Excel, Outlook Ability to multi-task, organize, and prioritize work Compensation Starting Salary to be negotiated based on experience ($45,000-$52,000) Employer Paid Health Insurance after 90-day waiting period (100% health insurance premiums plus deductible paid by employer) 401K after 1 year (entry dates Jan 1 and July 1) 90-day probationary period Two-week vacation after 1 year of employment 5 sick/personal days after 1 year of employment 1 sick/personal day for each quarter worked until 1 year of employment reached Vacation and personal time negotiable for 1st year of employment Why Should You Choose DAF We believe that employees and family always come first. Come join our family!

3+ years of experience in a Customer Service role Experience or education-based knowledge within data processing applications Strong knack for technology and ability to learn platforms quickly Strong communication skills and ability to provide customer service via phone as well as in person Strong technical understanding with the ability to work cohesively with programming and data warehousing teams Strong Excel Skills Plusses Experience troubleshooting Macs as well as Windows Experience working in a customer facing role Experience working in the educational/instructional field, or working in IT at their college Strong recent experience using ServiceNow as a ticketing system Day to Day A client is looking for a Data Application Customer Support Representative to sit hybrid remote and onsite in Harrison, NY. This person will be responsible for supporting end-users at school districts in the database and software space. This will include managing tickets in ServiceNow and helping district personnel via phone with basic data application incidents such as student data populating incorrectly on the state reporting platform, or missing attendance data, etc. This representative will resolve these issues by pulling data for them, looking for the root cause, and diagnosing the issue as to why certain information is inaccessible, why certain applications may be moving slowly, etc. They will work hand in hand with programming teams as needed for escalations. This person will also be training customers at school districts on the use of software applications. Customer service and communication skills are essential for this role, along with a strong technology and data-driven mindset.

Who Are We ? UniUni is an international leader in last-mile logistics, delivering tens of millions of parcels annually across Canada and rapidly expanding in the United States. Founded in 2019, UniUni's tech-driven innovation and crowd sourcing delivery model offer fast, economical, and reliable services to local, domestic, and international e-commerce clients. 我们是谁？ UniUni是尾程派送物流领域公司,每年在加拿大境内递送上千万件包裹,并正在美国市场快速扩张。公司成立于2019年,凭借技术驱动的创新模式和众包配送解决方案,为本地,国内及国际电商客户提供快捷,经济且可靠的物流服务。 What Do We Offer? At UniUni, we provide exciting opportunities for our employees to grow and achieve their career goals. We value both lateral moves and vertical promotions, believing that every role should help develop your skills, broaden your experience, and build a fulfilling career. If you are ready to join UniUni's dynamic team-working hard while enjoying the process-we invite you to apply and become part of our success story. 我们提供什么？ 在UniUni,我们为员工提供激动人心的职业发展机会,既重视横向的业务拓展也关注纵向的职位晋升。我们坚信每个岗位都应该成为您提升专业技能,积累行业经验,成就职业理想的成长平台。如果您渴望加入这个充满活力的团队,在高效工作中收获成就感,欢迎申请加入我们！ Responsibilities: • Daily Customer Communication: Handle customer inquiries and complaints (primarily from trucking companies and warehouses in the Eastern U.S.) via phone/email in English and Chinese (Spanish proficiency is a plus). Promptly resolve transportation issues (e.g., delays, cargo disputes) while maintaining a professional demeanor. • On-Site Customer Visits: Travel to customer warehouses (primarily in New Jersey) to gather direct feedback, document operational challenges, and drive issue resolution. Conduct on-site audits (e.g., loading/unloading efficiency, delivery verification) and submit objective reports. • Bilingual Coordination: Accurately relay customer needs between Chinese and English to support internal teams (Operations, Sales) in service optimization. Prepare bilingual reports (Chinese/English) summarizing customer insights and urgent issues. • Emergency Response: Calmly manage unexpected situations (e.g., lost shipments, delivery disputes) and work extended hours when critical. 职责描述： 日常客户沟通： 通过电话/邮件处理美东客户（主要为卡车公司,仓库）的咨询与投诉,使用英语和中文（会西班牙语更佳）。 快速解决运输问题（如延误,货物纠纷）,保持专业态度。 实地客户拜访： 驾车前往客户仓库（以新泽西州为主）,收集一线反馈,记录运营痛点并推动需求落地。 现场核查流程（如装卸效率,签收流程）,提交客观报告。 双语协调： 在中英文间精准转达客户需求,协助内部团队（运营,销售）优化服务。 撰写中英文双语报告,汇总客户洞察与突发问题。 应急处理： 冷静应对突发状况（如货物丢失,交付争议）,必要时延长工作时间。 Requirements: • Language Proficiency: Native Chinese + fluent English (Spanish proficiency preferred) • Problem-Solving: Ability to resolve issues quickly under high-pressure situations • Work Adaptability: Willingness to travel frequently and accommodate flexible scheduling; must be able to endure extended working hours - physical stamina and stress tolerance are critical • Communication Skills: Excellent phone/face-to-face communication abilities with strong conflict resolution skills • Technical Skills: Basic data processing (Excel) and report writing capabilities • License Requirement: Valid US driver's license and willingness to drive frequently 岗位要求： 语言能力： 中文母语 + 流利英文（会西班牙语者优先）。 能在高压下快速解决问题。 愿意高频出差及适应灵活排班, 需适应频繁出差及长时间工作,体能与抗压能力为关键考量。 出色的电话/面对面沟通能力,擅长化解冲突。 基础数据处理（Excel）及报告撰写能力。 持有美国驾照,接受频繁驾车外出。

Experience 2-5 Years Employment type Full time - Hybrid A major player for 20 years in the critical communications market, STREAMWIDE has successfully developed its Team on mission (mission critical) and Team on the run (business critical) software solutions for administrations and businesses. These solutions for smartphones and PCs, offered in a SaaS model or on Premise, benefit from numerous functionalities such as the multimedia group discussions, VoIP, push-to-talk (MCPTT and MCx new generation 4G / 5G LTE), geolocation, digitization and automation of business processes. These innovative solutions meet the growing needs for digital transformation and real-time coordination of interventions. They allow field teams to transform individual contributions into collective successes and to act as one in the most demanding professional environments. STREAMWIDE is also present on the Value-Added Services software market for telecom operators (visual voice messaging, billing and charging of calls in real time, interactive voice servers, applications and announcements) with more than 130 million end users all over the world. Based in France and present in Europe, USA, Asia and Africa, STREAMWIDE is listed on Euronext Growth (Paris) - ALSTW FR For more information, and visit our pages on LinkedIn StreamWIDE and Twitter StreamWIDE. We are seeking a self-driven Customer Support Specialist passionate in troubleshooting, problem solving, proposing solutions to customer challenges, and ensuring the best customer experience with our product. Required Skills: Bachelor's Degree and minimum 2 years of customer support experience in a software company Ability to propose functional solutions to customer problems in order to improve their user experience Bold, ambitious and tenacious personality, with excellent tracking, monitoring and follow-up skills Strong troubleshooting/debugging skills and passion for problem solving and investigation Excellent verbal and written communication skills. Key Responsibilities: Handle enhancement tickets coming from internal and external customers regarding the product, within SLA, for our desktop, Android and iOS apps. Take end-to-end ownership of our customer tickets following our internal process. Ensure commitments received from the Product Owners are followed and all stakeholders are informed of all the changes made that affect them. Test and troubleshoot the enhancement/functional design issues reported by customers and provide the results to the Product Owners or technical team. Propose solutions to address the functionality challenges reported by customers. Manage interactions with Product Owners to make sure planning is provided for the ticket, and that the time commitment is followed. Provide training to customers on product features when needed. Create periodical reports, statistics and documentation related to customer support when needed. Perform security scans on a regular basis. Perform regular checks on monitoring platforms such as Centreon to proactively identify issues. Participate in an on-call roster. Escalate issues to the supervisor when needed. Ideal Candidate Profile: Be proactive in nature, provide answers as well as solutions to complex customer inquiries for US customers. Excellent ability to communicate with customers by phone and in writing Bold, ambitious and tenacious personality, with excellent tracking, monitoring and follow-up skills Meticulous, organized and very attentive to details Ability to work independently but also work in a team environment, share information and processes Experience in a Customer Service role concerning software products for desktop and mobile apps (Android/iOS) Analytical, proactive, problem solving, positive attitude Ability to work under pressure and with tight deadlines Technical Skills Needed: Proficient with Android and iPhone devices. Proficient with Windows and Microsoft Office Applications. Familiarity with Linux is a plus. Experience with customer ticketing systems, particularly Jira and Zendesk, is preferred. Willingness to learn new technologies. Industry Telecommunications Employment Type Full-time Edit job description

Salary: Starting at $70,000/year About Us At Bevel, we help businesses accept payments easily and affordably. Since 2009, we've been supporting thousands of merchants across retail, restaurants, e-commerce, and more. We offer everything from credit card processing to next-day funding and 24/7 customer support. But what really sets us apart? We focus on relationships-not just transactions. We work closely with our customers to help them stay compliant, save money, and grow with confidence. The Role We're looking for a Customer Support Specialist to join our team in Brooklyn. You'll be the go-to person for our merchants-helping them with questions, solving problems, and making sure they get the most out of our services. What You'll Do Manage incoming support emails and calls Solve issues related to payment systems, equipment, and software by working with other teams to get quick solutions Answer customer questions related to our system use Keep clear and accurate notes on customer interactions Share feedback with internal teams help us improve What We're Looking For 1-3 years of experience in customer support or tech help Great communication and problem-solving skills Comfortable using technology and learning new systems Friendly, patient, and professional Must be available to work in-person at our Brooklyn office If you're a great communicator, enjoy helping people, and are comfortable with tech, we'd love to have you join our team!

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will possess excellent communication skills and a strong commitment to providing exceptional customer support. This role is crucial in ensuring customer satisfaction and maintaining positive relationships with our clients. As a Customer Service Representative, you will be responsible for addressing inquiries, resolving issues, and delivering outstanding service in a fast-paced environment. Responsibilities Engage with customers through outbound calling to provide assistance and support. Analyze customer needs and offer appropriate solutions or services. Handle incoming calls with professionalism, demonstrating excellent phone etiquette. Maintain accurate records of customer interactions and transactions in the call center database. Collaborate with team members to improve processes and enhance the overall customer experience. Provide bilingual support when necessary, ensuring clear communication with diverse clientele. Assist customers with inquiries related to products or services, offering knowledgeable guidance. Uphold company policies and procedures while delivering exceptional customer service. Experience Previous experience in a call center or customer service role is preferred. Strong ability to communicate effectively in English; bilingual skills are a plus. Proficiency in analyzing customer issues and providing effective solutions. Familiarity with office environments and standard customer support practices.

Join Our Growing Team: Client Service Representative, Financial Services At Cornerstone Planning Group, we're a passionate, client-centric financial advisory firm that values integrity, collaboration, and excellence. We are seeking a full-time, in-office Client Service Representative for our service team located in Fairfield, NJ. Our collaborative service team is the engine that drives our operations-ensuring that every financial advisor has the support they need to deliver outstanding value to clients. Role Highlights: As a Client Service Representative on our service team, you'll be a key operational partner to our financial advisors, focusing on internal processes and administrative support. Here's what you'll be doing: Advisor Support: Handle back-office workflows, paperwork processing, task management, and scheduling to support the daily operations of our advisors Document Preparation & Management: Prepare and organize forms, reports, and documentation with a strong emphasis on accuracy and compliance CRM Maintenance: Update and manage client records, tasks, and timelines in the firm's CRM to ensure advisors have what they need, when they need it Workflow Management: Support new account setup, transfers, and account maintenance processes by coordinating with internal systems and custodians Operational Efficiency: Identify opportunities to streamline systems and improve the flow of work within the firm Learning & Development: Stay current with firm tools, workflows, and industry updates to ensure you're contributing at a high level What You'll Bring: Experience: Minimum of 3 years prior experience in administrative or operational support, preferably within a financial services or professional office environment (People management skills a plus) Tech Savvy: Confident using office and CRM tools (e.g., Wealthbox, Salesforce, Redtail, DocuSign), along with strong proficiency in MS Office (Outlook, Excel, PowerPoint, Word) Attention to Detail: Known for your accuracy and ability to catch the small things that keep operations running smoothly Organizational Strength: Skilled at managing multiple tasks and shifting priorities, coordinating timelines, and meeting deadlines Process-Oriented Thinking: You understand how to follow procedures efficiently and suggest improvements when necessary Strong Communication: You work well with others and know how to communicate effectively within a highly collaborative team setting Cornerstone's Core Values We've built a culture where high performers thrive, and every team member plays a vital role in our collective success. If you're ready to be part of a team where your work truly makes a difference, you've found your place. Our core values: Ownership - We own the wins and the losses as a team. Taking ownership is the only way we will succeed as a team. Impact - Everything we do has an impact on others. Act with empathy and Intent Integrity - We put the needs of others above ours. Doing the right thing is always the right thing. Excellence - How we do anything is how we do everything. In order to provide excellence, we strive to get better every day. Please visit our website to learn more: *************** Position Benefits: Covered Health Insurance, Life Insurance, & Long-Term Disability Federal Holidays Gym Reimbursement Flexible Paid Time Off (PTO) Policy Paid Professional development budget 401(k) Match with Profit Sharing Compensation: The salary for this position ranges from $50,000 to $75,000, based on experience and qualifications. REQUIRED - Applicants who do not take this step will not be considered - Call To Action: Apply here on LinkedIn and email **************** with these four things: Which Core Value listed here do you most identify with and why? What specifically about Cornerstone Planning Group do you find intriguing? What specifically about this job's responsibilities is attractive to you and your skillset? Attach resume to email

Job Title: Client Investment Associate Our client is an East Coast-based fintech company, specializing in cutting-edge cash management technology designed for institutional Registered Investment Advisor (RIA) clients. With over 800 clients and a strong focus on growth, they are looking to expand their team to ensure provision of top-notch support to clients as they continue scaling. Job Summary: The Client Investment Associate will play a key role in managing client accounts. In this position, you will serve as the primary point of contact for the firm's clients, handling inbound calls, emails, service tickets, and ensuring a seamless experience. You will also work closely with the Product and Engineering teams, providing direct client feedback to help continuously improve firm offerings. This role requires strong communication skills, attention to detail, and a passion for delivering exceptional client service. Key Responsibilities: Serve as the main point of contact for institutional RIA clients, providing assistance via inbound calls, emails, and service tickets Manage and resolve client inquiries and service issues promptly and professionally Collaborate with internal teams (Product, Engineering, etc.) to share client feedback and insights for product improvements Track and maintain detailed records of client interactions and issues Ensure client satisfaction by providing timely and accurate solutions Assist with onboarding new clients and provide ongoing support as needed Maintain a deep understanding of the company's products and services to best serve clients Qualifications: Bachelor's degree or equivalent work experience Minimum of 3 years of experience in a client service or customer support role, ideally within fintech, finance, or a related field Series 7 license required Strong communication skills, both verbal and written Ability to manage multiple client interactions and prioritize effectively Detail-oriented with excellent problem-solving abilities Comfortable working in a fast-paced, growth-oriented environment Compensation: Base Salary: $75,000 - $80,000 Hybrid work schedule: 3 days a week in-office, 2 days remote Benefits: Competitive benefits package including health, dental, and vision insurance, 401(k), and more

Spring Place is a private membership club and co-working space, connecting work, leisure, and culture for its community of global influencers, creative entrepreneurs, and industry leaders. Role and Responsibilities Greet members and guests warmly, checking them in and making them feel welcome Assist members with requests, problems, concerns, complaints and/or incidents/accidents brought to the Member Services desk in an attentive, courteous, respectful, helpful and efficient manner and/or escalates to management Manage Member Services mailbox: respond to member questions and/or concerns where applicable and/or redirecting emails; manage phone calls from guests, post mail and packages for members and staff, etc. Ensure that member spaces and lobby areas are orderly and welcoming Positive influence for productivity and assisting fellow teammates with incoming inquiries by providing solutions and resources to support their overall success Maintenance of Spring Place member database (NEXUDUS profiles) Properly maintains the daily log, by tracking completed tasks, issued keys, issued lockers and reviewing the communications log on a routine basis Accommodates member and guest's needs by scheduling, confirming and changing reservations for conference accurately and timely; enforces cancellation policies and follows up on collections. Ensures that all conference rooms are kept in accordance with standard operating procedures and health and safety guidelines. Provides current and detailed information about all services and products offered by Spring Place; maximizes revenue by promoting services, solicits member and guests feedback. Assist with various projects and related duties as assigned Qualifications/ Skills 2+ years' relative experience in customer service A passionate team player with excellent drive, confidence and interpersonal skills. Experience with dealing with celebrities and high-profile events is useful. Ability to work effectively under time constraints and deadlines Enthusiastic, highly motivated and a proactive team player Ability to multitask, prioritize and manage time efficiently Excellent verbal and written communication skills Must be able to work in a fast-paced environment Flexible schedule including morning, afternoon, evening, weekends and holidays (if needed) Reliable, representative, positive and enthusiastic Please note this job description is intended to convey information essential to understanding the scope of the job and the general nature, level, and expectation of the work to be performed. It is not designed to cover a complete list of qualifications, skills, efforts, duties, responsibilities, or activities associated with this position, as they may change at any time, with or without notice.

EllaOla is a premium family wellness brand based in New York City. We developed our products with a team of Harvard dermatologists and pediatricians to create a luxurious science-first, plant-based wellness collection offering the safest and most effective for the whole family. Featured in Harper Bazaar, Glamour, Forbes, Town & Country and Marie Claire and sold in Nordstrom, Macy's, Bloomingdales and Babylist. Role Description We are seeking a DTC Customer Experience Associate to ensure outstanding support at every step of the customer journey. In this role, you'll streamline processes, handle inquiries, and collaborate with other teams to enhance the quality and efficiency of our service. Key Responsibilities: Implement a robust online customer experience strategy aligned with the company's mission, brand values, and business goals, ensuring a customer-first culture throughout the organization. Enhance customer satisfaction, retention rates, and lifetime value across all channels. Use customer feedback, analytics, and market research to identify trends and address pain points, delivering actionable insights that improve the customer experience. Ensure timely and effective resolution of customer inquiries and issues Serve as the voice of the customer within the organization, ensuring that customer insights are integrated into product development, marketing campaigns, and operational strategies. Design and execute initiatives to gather customer feedback through surveys, reviews, and social media monitoring. Identify and implement creative solutions and technologies to elevate the customer experience. Qualifications 2+ years in customer experience, customer success, or related roles, ideally within the CPG or wellness industry. Deep commitment to health, wellness, and continuous learning, with a customer-first mindset. Exceptional interpersonal and communication skills In-depth understanding of customer journey mapping, customer satisfaction metrics, and customer support. Data-driven mindset with the ability to translate insights into actionable strategies

Title: Customer Service Rep Salary: $45,000 Benefits: 401(k), Dental insurance, Health insurance, Health Savings Account, Employee Discount, Life Insurance, PTO, Vision Insurance - Starts first day of employment. Company pays 75% of premium Work Schedule: M-F 8:30am - 5:30pm hour lunch Position Type: Permanent/Direct-Hire Company Overview: Rapidly growing Insurance Agency leading, national, direct seller and writer of surety bonds, fidelity bonds and insurance products for a wide range of professionals and industries is in search of an CSR/Administrative Associate. This role is responsible for assisting clients, processing insurance documents, managing policy inquiries, and providing administrative support to ensure smooth daily operations. Responsibilities: • Serve as the first point of contact for clients via phone, email, and in-person inquiries. • Assist customers with policy questions, renewals, endorsements, and claims processing. • Educate clients on insurance products and coverage options to ensure they understand their policies. • Handle customer complaints and escalate complex issues to the appropriate department. Administrative Responsibilities: • Process and maintain policy applications, endorsements, renewals, and cancellations. • Ensure accuracy in data entry and documentation within internal systems. • Assist in preparing reports, tracking policy renewals, and organizing client records. • Support the sales and underwriting teams with document preparation, invoicing, and follow-ups. • Handle general office tasks, including scheduling, correspondence, and file management. Requirements: B.A or B.S Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Prior administrative experience in an insurance agency or brokerage is a plus.

We are Seeking a full-time Client Services/Hospitality Representative (Monday through Friday from 10:00 am - 7:00 pm) for our New York Office located in Midtown at 1325 Avenue of Americas between (53rd & 54th Street). Job responsibilities: igh volume phone contact greeting clients and reserving conference rooms conference room set ups and maintenance of kitchen pantries. Candidate must possess strong computer skills. Other duties include: light typing, photo copying, filing and special projects on an as needed basis. We offer a competitive starting salary plus a comprehensive benefits package. Salary is commensurate with experience. The salary range for this position is $55,000 to 60,000.

Member retention plays a critical role in increasing member/brand loyalty and meeting corporate member standards. The retention specialist will work cross-functionally across US Family Health Plan and with our members to increase loyalty and retain membership for USFHP and other lines of business, as assigned. This includes listening to member's reasoning for disenrollment through multiple data points and providing leadership recommended solutions. Candidate must have good communication, critical thinking skills, and the ability to be empathetic to the consumers' needs and concerns. RESPONSIBILITIES Offer insight about best practices to senior management based on disenrollment exit interviews with beneficiaries. Have some familiarity with statistical analysis and reporting methodologies. Present business case module to senior management to promote specific retention strategies. Evaluative campaign results. Develop an aggressive retention strategy based on consumer feedback. Work with the internal growth team on creation and preparation of new retention campaigns. Responsible for coordinating the loyalty and retention programs designed to win back, reward, and retain members/beneficiaries. Influence and improve new member experience. Outreach to targeted new member groups during initial pre-determined enrollment period. Act as a liaison between member, plan and provider team as needed. Contact new members enrolled weekly to ascertain their understanding of their health benefits and relay finding to the marketing team when needed. Collaborate with member service escalation team to ensure member issues are addressed and resolved quickly. Engage beneficiaries in fact finding discussion to ascertain the reason for dissatisfaction. Confirm reason and attempt to retain if possible. Process all disenrollment request in our CRM. Follow program policies and procedures consistent with Department of Defense, Defense Health Agency, and state laws and guidelines. Develop and maintain up-to-date disenrollment and retention reports monthly through collaboration with Business Intelligence (BI) analysts. Perform other related duties as assigned. EXPERIENCE 2-5 years' experience in health plan member outreach. Prior Military Experience - Preferred Skills/Competencies Outstanding telephone communication skills. Effective presentation and public speaking skills. Comprehensive knowledge of Tricare benefits and marketing policies. Able to establish individual priorities and schedule to meet established goals. Problem-solving and consultation skills. Sales closure skills. Able to work effectively in a team setting. Comfortable communicating with the general public outside the organization, government agencies, and other external sources. Microsoft Word, Excel, PowerPoint, Outlook Ability to operate standard office equipment. Must reside within SVCMC/USFHP geographical service area. Education/Certifications/Licenses Associate's Degree required Bachelor's Degree Preferred Driver License - Required CaC - Must be able to possess favorably adjudicated tier 1 security investigation clearance. SVCMC IS AN Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to Protected Veteran Status, Disability, or other characteristics protected by law.

Customer Service Representative-Pest Control (Remote, Full-time) We are seeking a dedicated Customer Service Representative to join our remote team. This dynamic, open-ended role involves answering customer inquiries, identifying sales opportunities, and supporting our pest control operations. The ideal candidate will be a proactive problem-solver with a positive attitude and a passion for delivering outstanding service to homeowners, business owners, and other clients. Key Responsibilities: Customer Interaction: Answer all inbound calls, addressing inquiries from homeowners, business owners, and other contacts. Transfer calls as needed for non-customer inquiries. Sales Opportunities: Identify and pursue opportunities to upsell services during customer interactions, contributing to account growth. CRM Management: Input and update customer information in our existing CRM software to maintain accurate records. Service Coordination: Schedule and reschedule pest control services, coordinating with technicians to ensure timely delivery. Administrative Tasks: Perform entry-level bookkeeping, data entry, and other administrative duties to support operations. Complaint Resolution: Address customer concerns professionally, resolving issues to maintain high satisfaction levels. Payment Processing: Handle payment transactions accurately and efficiently. Open-Ended Duties: Take on additional responsibilities as needed to support the team and enhance customer experience. Qualifications: Experience: Minimum of 2 years in a customer service or similar role, preferably in pest control, home services, or a related industry. Skills: Positive attitude and strong work ethic. Excellent listening and problem-solving abilities. Diligence, punctuality, and multitasking skills. Comfortable handling a variety of tasks in a fast-paced environment. Technical Requirements: Familiarity with CRM software and basic bookkeeping is a plus but not required. Location: No geographic restrictions; candidates may work remotely from anywhere. Equipment: Candidates will be provided with a computer but must have access to reliable internet. A company-provided phone or headset may be supplied.

Work on a customer service team whose responsibilities include: - Answer all incoming phone calls - Taking/entering orders placed by phone, email or fax - Assisting customers in ordering the correct items and/or parts - Answer all customer questions or direct them to the appropriate department - Follow up with customers on shipping notifications or any outstanding matters - Work with our external sales reps in building and maintaining customer relationships - Manage daily invoice processes - Complete general office functions, as necessary Qualifications: - Must be well spoken and articulate - Ability to simultaneously handle multiple phone calls - Experience in the construction industry is a plus - Customer Service experience a plus - Bachelors degree preferred We are a family owned and operated company that is seeking a candidate who enjoys the challenges and opportunities of working in a small office environment. We offer full benefits, vacation/sick time and a competitive salary. Please email your resume to ************** . No phone calls please.

Don't miss our Hiring Days on June 4th from 2-6PM & June 5th from 10-2PM! We're opening our doors for two exclusive days of hiring for our Sales and Retention Representative roles - and yes, same-day offers are on the table! This event is a by-appointment-only. Walk-ins will not be accepted. This is your chance to: Tour our local office Meet top-performing agents and learn from their success Interview in person with our hiring team Spots are limited, so apply now to reserve your interview. Once you apply, we'll be in touch with next steps. $20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! Department Summary Our award-winning Inside Sales & Retention team (located at 3 ADP Blvd, Roseland NJ, 70768) successfully drives existing and future customer decision-making by selling the value of Echostar's products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV. What's In It For You? Career Growth: Opportunity is our best benefit! You'll have the opportunity to promote two levels within your first year based on performance! Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! Rewards and Recognition Program: Offering high-value prizes, elaborate trips, food perks and so much more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP) Continued Education: Tuition Reimbursement to support your career development Application Process Overview: After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire! Job Duties and Responsibilities What You'll Be Doing: Successfully position and sell DISH and Boost Mobile products and services to new and existing customers Assess each customer's needs and offer the best valued solution Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages Provide excellent customer service to build and maintain customer relationships Our Paid Training Program Offers You: Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing Robust mentorship program to support New Hire onboarding Skills, Experience and Requirements Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability Integrity: Adheres to ethical standards, honesty, and transparency in all interactions Persuasion: Influence others' decisions and actions through clear communication, compelling arguments, and the effective demonstration of value Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen Salary Ranges Compensation: $20.50/Hour - $34.87/Hour Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

About the job Begin a career that allows you to leverage your personal drive, your people skills, and your commitment to helping others. As a Financial Services Representative with Barnum Financial Group, you'll develop the knowledge and skills needed to provide important financial guidance to people looking to protect and build their wealth. We provide a powerful combination of support including: our extensive training program, Advisor Pro. personal coaching from proven winners customized marketing support to help you acquire clients and build your brand access to a broad range of products to meet client needs tools to manage your practice and support the sales process Duties and responsibilities: Prospecting, networking and obtaining clients through various methods and strategies. Participate in our state of the art Advisor Pro Training program. Developing and maintaining long-term relationships with clients. Providing financial solutions for clients through fact gathering and needs analyses. Expanding personal knowledge and skills through ongoing professional development and joint work with fellow associates. Qualifications Strong interpersonal, organizational and communication skills. Self-starter who is goal oriented Team player with a hearty work ethic BA, BS, and/or Graduate Degree or equivalent work experience

Role Description is hybrid, requiring 3 days in the office per week. The Operations division handles a wide range of responsibilities, including transaction settlement, risk mitigation, client relationship management, and collaboration with technology to enhance IT and e-solutions. The team continually seeks improvements while supporting the development of new businesses, structures, and markets. Responsibilities: Verify and update client data attributes using authorized validation sources Maintain accurate and up-to-date client data in line with policy guidelines Input and maintain regulatory identifiers Perform process analysis and contribute to change initiatives Assist in identifying and managing process improvement projects Analyze data and create reports regarding process volumes, risks, and quality Collect and verify client documentation for the CIP process and ongoing refreshes Coordinate with stakeholders to resolve issues Liaise with Business Units to collect Anti-Money Laundering documentation and clarify requirements Execute tasks as per supervisor instructions Requirements: Knowledge of KYC and AML Compliance policies in a U.S. banking environment Familiarity with the Client Onboarding Process and KYC/AML documentation for various entities Understanding of financial products offered across business lines Strong communication skills Ability to take responsibility and meet deadlines Responsiveness to questions from team members and users Ethical behavior in line with company standards Team-oriented with attention to detail Timely escalation of issues and risks Ability to handle multiple tasks under pressure Proficient in Excel and PowerPoint 2-5 years of prior relevant experience

The AT&T Retail Partnerships and Junior Account Representative role acts as liaison between AT&T and our national retail partners and associated vendors. Junior Account Representative will provide oversight and day to day management and support these partnerships, ensuring proper execution of AT&T sales and organizational goals and partner's delivery of excellent customer service. Junior Account Representative is responsible for managing the implementation and compliance of AT&T policies and procedures as it relates to the operation. In addition they will create and deliver training programs to foster success for both parties. Junior Account Representative will be responsible for business planning, execution of merchandising and all sales related activities within their territory. The AR will develop sales strategies and manage one to two Independent Service Organizations (ISO) with agents that sell AT&T services in brick and mortar locations. Each ISO has 1 main office, 15+ selling locations, and up to 40 sales agents. The AR will develop sales strategy and execution, with the responsibility of overseeing the sales associates at each location. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Account Management & Partnership: Management of daily Retail Partners Retailer sales, including developing and building relationships with retail partners including but not limited to big box retailers such as Target and Best Buy. Partner closely with the stakeholders/decision makers, from your assigned ISO, to create/manage growth plans. Manage 3rd Party ISOs, train, and support owners of these companies to sell AT&T services. Responsible for daily visits with ISOs to discuss and influence proper metrics, including weekly meetings with ISO owners and daily interactions with sales agents. Work cross functionally with our operations, strategy and divisional teams to ensure alignment with the companies/department objectives. Responsible for ensuring the AT&T brand is appropriately represented. Conduct territory & store visits working within budget & expense guidelines. Investigate and help resolve all sales order escalations in an expedient manner. Responsible for the completion and follow-up of customer accounts through interaction with other departments and customers as needed (Tech Ops., Care, Risk, etc.). Audit and review orders to ensure compliance and address with the team/owner as needed Timely completion of expected deliverables & sales reports to Territory Manager. Responsible for overall productivity of sales associates and addressing sales issues and poor performance as appropriate. Sales and Business Development: Forecast & assign monthly goals to retail partnership teams at the start of each new fiscal month. Meet or exceed all assigned sales goals. Ability to assimilate provided sales metrics and form strategies to improve poor performance areas. Daily account management of sales entered through completed installation. Report weekly trend results to retail partnership leadership teams. Attend weekly, monthly, quarterly & annual business review meetings. Training: Train our retail partnership teams on all of AT&T products and services, current retail marketing offers, and how to process AT&T orders. Attend meetings, conduct training, coaching and in-store demonstrations for 3PLs & sales associates; including train the trainer, new products and services offerings. Conduct new hire training camps. Work closely with regional and local partners to implement and integrate AT&T sales and marketing initiatives in their stores. REQUIRED QUALIFICATIONS: Skills/Abilities and Knowledge • Ability to read, write and speak English. Bi-lingual preferred • Must have 2 plus years of strong sales experience with a proven track record • Sales presentation skills, problem solving capabilities, organized and demonstrated initiative • Strong written, verbal and interpersonal communication skills • Ability to work independently • Comfort utilizing Word, PowerPoint, and Excel • Travel frequently between stores within the assigned territory • Must have a current driver's license with a good driving record • Have flexibility to work retail hours and adjust schedule as needed based on partners' needs and to maximize sales opportunities • Must have reliable transportation to travel to partner locations Education Preferred Bachelor's degree (B.A.) from a four-year college or university Related Work Experience One to two years related experience and/or training; or equivalent combination of education and experience. WORKING CONDITIONS Daily field rides with account reps, bi-weekly site visits to management locations and division-wide travel required.