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Customer Service Representative Jobs in Readington, NJ

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  • Customer Service Representative II

    Solomon Page 4.8company rating

    Customer Service Representative Job 18 miles from Readington

    We are hiring a Customer Service Representative for a top beauty company in Berkley Heights, NJ! Responsibilities: Displays a professional company image through voice and online interactions Meets established quality standards in all contacts across all channels Ensures optimal service levels maximizing resources Recognizes and recommends new ways to influence consumers in their purchase decision Performance meets expectations of key metrics Adheres to assigned schedule, which is subject to change and may include evening and/or Saturday hours. Offers schedule flexibility to support the needs of the business Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction. Supports the voice of the consumer by collecting insights as requested by the brands, CMI, digital and e-commerce Assist and educates consumers in the use of our products Identifies cross-selling opportunities/ introduces consumers to new products and services and or places order for customer using Demandware Builds relationships with each consumer who contacts our brands Recognizes, document all consumer interactions and alerts management of trends. Documents product issues in a way that the information can be used for product improvement or development Accurately enters required information in the CRM and surveys to ensure data integrity Required Qualifications: A valid Cosmetology License and 3-5 years in salon color experience required Documents product issues in a way that the information can be used for product improvement or development Customer service experience Bachelors Degree required Position requires extended periods of time answering calls with the use of a headset Bilingual Intermediate skills with MS Word If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.
    $31k-38k yearly est. 28d ago
  • Customer Service Specialist

    Robert Half 4.5company rating

    Customer Service Representative Job 14 miles from Readington

    Key Responsibilities: Provide outstanding customer support by responding to inquiries via phone, email, or live chat in a timely and professional manner. Identify and resolve customer concerns by actively listening, researching solutions, and delivering personalized assistance. Maintain detailed and accurate records of customer interactions using a CRM or ticketing system. Collaborate with internal teams to address complex issues, ensuring prompt and effective resolution. Stay updated on product/service knowledge to deliver accurate and up-to-date information to customers. Assist with order processing, account modifications, or billing-related inquiries when needed. Meet or exceed performance metrics related to customer handling time, satisfaction scores, and first-call resolution rates. Qualifications: High school diploma or equivalent; bachelor's degree preferred. 1+ years of experience in a customer service, support, or related position. Strong verbal and written communication skills. Adept at problem-solving and conflict resolution. Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment. Experience with CRM tools or contact center software is a plus. A positive attitude and a genuine commitment to delivering outstanding customer experiences.
    $30k-38k yearly est. 5d ago
  • Licensed Customer Service Representative

    YMI Insurance

    Customer Service Representative Job 33 miles from Readington

    Licensed Personal Lines Customer Service Representative Bethlehem, PA | Full-Time | Hybrid (4 days in-office, 1 remote) Salary: $45,000-$55,000 based on experience Join a team where people matter-on both sides of the policy. At YMI, we believe having the best team allows us to be the best agencies. As a Licensed Personal Lines CSR, you'll help protect our clients-while being part of a fun, supportive, and community-minded team. What You'll Do Serve as the go-to person for clients with personal lines insurance (home, auto, renters, etc.) Handle policy changes, documentation, and service requests with care and accuracy Communicate clearly and warmly by phone, email, and in person Collaborate with a close-knit team to support smooth client experiences Keep learning-we'll support your growth every step of the way What You Bring Pennsylvania Property & Casualty license (required) Detail-oriented, dependable, and quick to learn A great communicator who enjoys helping people Prior insurance experience is a plus-but we value mindset over résumé Why You'll Love Working at YMI Supportive, team-first culture that makes work enjoyable Regular opportunities to get involved in community events Strong benefits package: Paid medical and dental Paid time off and holidays 401(k) match Paid parental leave Hybrid schedule (4 days in-office, 1 remote) How to Apply If you're looking for a place where you can grow, be valued, and make a real difference, we'd love to hear from you. Apply today to join the YMI Insurance team.
    $45k-55k yearly 18d ago
  • Pharma Customer Experience, Operations Support

    JMD Technologies Inc.

    Customer Service Representative Job 15 miles from Readington

    - Manager, Customer Experience, Operations Support Work Schedule: Monday-Friday, 8 AM Start, Hybrid (2-3 days onsite) Basics: contact center experience in pharma, good with excel, can jump in and do projects. Responsibilities: • Develop and implement onboarding requirements, training schedules, and job aids for customer support teams to improve the customer experience. • Collaborate with internal teams (Global Commercial Contact Center, Strategic Sales Support, Legal, Marketing) to ensure content accuracy and compliance for customer-facing processes. • Create and monitor performance metrics, analytics, and KPIs to evaluate and enhance team performance in alignment with organizational goals. • Support order fulfillment processes, including order entry, tracking, shipping confirmations, and resolution of service issues. • Serve as an escalation point for complex customer issues, working with internal and external stakeholders to ensure prompt resolution. • Lead strategic customer programs from development through implementation to improve customer satisfaction. • Digitize processes and identify improvements by leveraging AI and staying informed about market trends and best practices. Qualifications: • Education: Bachelor's degree in Marketing, Business, Communications, Healthcare Administration, or a related field. • Experience: Minimum of 6 years in customer experience or operations roles; biopharma or vaccines experience preferred. • Skills: Expertise in customer experience strategies, project management, compliance, and relationship management within the biopharma industry.
    $20k-34k yearly est. 5d ago
  • Customer Service Representative

    Rotor Clip 3.6company rating

    Customer Service Representative Job 14 miles from Readington

    Rotor Clip is expanding and our Somerset, NJ location is seeking Customer Service Representatives to join our team immediately! requires working 8:30 A.M. - 5:00 P.M., Monday - Friday. The Customer Service Team is a key position on all of Rotor Clips customer touchpoints. You'll be on the phone, managing e-mails, assisting customers with product and order status inquiries. You'll get to know our product line and become an expert at advising customers. A Rotor Clip customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to provide excellent service to our customers, respond efficiently to customer inquiries, and maintain high customer satisfaction. We'll give you the training and tools to perform in a fast-paced, manufacturing environment. This job offers excellent compensation, and an opportunity to grow. Customer Service Representative Responsibilities: Always maintaining a positive, empathetic, and professional attitude toward customers Respond promptly to customer inquiries Provide customer with accurate, valid and complete information by using the right methods/tools Communicate with customers through various channels Acknowledge and resolve customer complaints Product expert to answer questions efficiently and accurately Process orders, forms, and requests timely Keep records of customer interactions, transactions, comments, and complaints Communicate and collaborate with colleagues as necessary Identify areas for improvement and provide feedback to improve in customer service department Ensure customer satisfaction and provide professional customer support Customer Service Representative Requirements: Ability to resolve customer issues effectively and promptly Ability to work with intercompany personnel Proficient in Microsoft outlook,excel, and word Experience working with customers Skills and Qualifications Strong interpersonal and customer service skills Familiarity with CRM systems and practices Strong verbal communicator and collaboration skills Multitasking and organizational skills Time-management skills Fast-paced manufacturing experience preferred Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: Day shift Weekly day range: Monday to Friday Work setting: In-person Ability to commute/relocate: Somerset, NJ 08873: Reliably commute or planning to relocate before starting work (Required) Work Location: In person Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift Work Location: In person Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: Day shift Work Location: In person
    $30k-36k yearly est. 5d ago
  • Customer Service Representative

    Georgiatek Systems Inc.

    Customer Service Representative Job 4 miles from Readington

    Job Title: Customer Service Representative Duration: 6 Months (CTH) Job Responsibilities: Acting as the point of contact between Client and the client throughout the home assessment scheduling process Making a high volume of outbound contacts (calls/emails) to secure appointments Maintain an appointment-setting process that accommodates the needs of both clients and business partners Follow through with all tasks in an effective and efficient manner by using company and department resources Consistently complete tasks with an increased focus on the details to improve the scheduling experience Proactively and clearly communicate needs and concerns Work to collaboratively respond to inquiries within 24 hours of receipt Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly Communicate clearly and in a professional manner with all internal and external business partners. (emails, phone calls, MS Teams chat) Skills: Effective, strong, and service focused communication skills, both verbal and written” Outlook-must be able to manage multiple calendars for scheduling of appointments EXCEL-Pivot tables, data entry Experience/Education: GED/High School Education- Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus 1-2 years Customer Service experience
    $30k-39k yearly est. 5d ago
  • Customer Service Representative

    Nutrabio Labs, Inc.

    Customer Service Representative Job 13 miles from Readington

    Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry. NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply. Position: Customer Service Representative Location: Middlesex, NJ 08846 Status: Full-Time (In-Office) Hours: Monday to Thursday: 9:00 AM to 5:30 PM Friday: 9:00 AM to 4:00 PM (early departure) 40 hours paid Job Responsibilities: Engage with customers through inbound and outbound calls. Process orders, coordinate deliveries, and provide timely updates on order statuses. Resolve customer inquiries promptly and accurately, fostering customer loyalty. Document all details of inquiries, comments/complaints, and actions taken. Consistently deliver high levels of professional service and assistance. Job Qualifications: Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus. High school diploma or GED. Proficient in computer skills. Dependable with excellent attention to detail. Strong problem-solving skills, along with excellent communication and interpersonal abilities. Professional demeanor, appearance, and attitude. Excellent typing, spelling, and grammar skills. Demonstrated customer service skills and a positive team-oriented attitude. Benefits: Prompt weekly pay. 401(k) with company match. Medical coverage. Direct deposit. Vacation, personal days, and holiday pay. Growth opportunities within the company. How to Apply: If you are excited about this opportunity, please send your resume to ***********************.
    $30k-39k yearly est. 32d ago
  • Customer Service Representative

    Connections Personnel

    Customer Service Representative Job 18 miles from Readington

    Connections Personnel is hiring for a temp hire Customer Service position for our client located in Berkeley Heights. Looking for a motivated individual to join a great company! Requirements: Prefer to have at least 2 years of customer service experience in an office, but willing to train the right candidate. Must have excellent communication skills Team Player Experience with Business to Business Ability to work independently Answer phone calls from customers, vendors, sales persons, etc. Heavy email communication with customers, sales reps and vendors. Communicate with outside personnel for special needs or events Order entry, follow up, and expediting. Prepare quotes, offer product add-ons and upsell Process returns to vendors Product knowledge and training offered Calculate customer and dealer prices Track shipments Basic investigative / deductive reasoning skills a plus Attention to detail Offer support to outside sales team Resolve customer complaints Marketing skills Plan events Direct to customer sales/marketing Salary $20-21.00 a Hour Schedule: 8:00am-430 pm Benefits: Medical, Dental, PTO, 401k Life Insurance- Once Hired perm For immediate consideration please apply online at: https://connections.securedportals.com/apply/
    $20-21 hourly 9d ago
  • Customer Service Representative

    Cembre Group

    Customer Service Representative Job 19 miles from Readington

    This position is responsible for all aspects of a customers order from receipt of the PO through post shipment contact. The customer service team is critical in ensuring that customers have a positive experience before, during and after sale. Role Expectations Receive and process incoming orders from multiple sources (e-mail, internet, phone/fax) Review purchase orders for accuracy and verify against customer profile in SAP Answer outside phone calls from customers and sales reps to assist with questions related to orders, deliveries, product availability etc. Administrative duties related to order documentation, invoicing, filing, archiving files etc. Communicate with customers by phone and email for follow-up, order clarification, order status and more in a professional and courteous manner Collaborate with purchasing department for back-ordered, special order and future action items Communicate with Shipping & Receiving as well as Accounting departments as needed Back-up inside sales department as needed by processing quotes Core Competencies Prior experience using SAP and Microsoft Office applications. Positive, can-do attitude with professional phone demeanor. Excellent time management, ability to prioritize and problem solve while maintaining a strong customer service mentality. Must be willing to learn Cembre product line. Excellent interpersonal, verbal, and written communication skills with the ability to work as a team. Proven multi-tasker with attention to detail and accuracy Must be reliable, outgoing and a team player. High degree of emotional self-discipline Conflict management skills High level of integrity
    $30k-39k yearly est. 5d ago
  • Customer Service Representative

    Plymouth Rock Assurance 4.7company rating

    Customer Service Representative Job 23 miles from Readington

    Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
    $36k-42k yearly est. 4d ago
  • Group Benefits Client Service Representative

    Seltzer Group Partners 3.6company rating

    Customer Service Representative Job 33 miles from Readington

    About Us Founded in 1948, Seltzer Group Partners offers businesses and people the best insurance programs available, delivers superior risk-management solutions and provides exceptional thought leadership. Our mission is to change the way our clients view insurance and manage risk. This enables us to deliver the highest-quality coverage that protects what they value most. Today, Seltzer Group Partners works with individuals and businesses in 11 different locations in eastern Pennsylvania, including Orwigsburg, Pottsville, Emmaus, Reading, Myerstown, Mount Penn, White Haven, Reading, Honey Brook, Lansford and Bethlehem. We also serve customers in Bradenton, FL. Seltzer Group Partners provides a team of people to help our clients with a wide range of specialized services. Every client is assigned a Client Advocate to quarterback and champion our client's specific business needs across our portfolio of different services. Each service area, whether it's business insurance, workers' compensation management, disaster recovery, safety, personal insurance or human resources management, has its own practice leader who also works directly with clients on those specific issues. Group Benefits Client Service Representative Responsibilities: Represent the Agency in a professional, ethical, and courteous manner consistent with the Agency image Develop and maintain relationships with clients to retain business Receive and return calls in a professional, timely and courteous manner, providing a positive client experience Manage the client and employee email inbox Document each customer interaction in the agency management system Enter data into the agency management system as needed for each client Process enrollments and terminations on the carrier portal Maintain confidentiality of company and client information All other duties, responsibilities or activities as assigned by management Qualifications: High School diploma required; Associate or Bachelor's degree preferred Active Pennsylvania Life & Health Insurance License, or the willingness to obtain the license Proficiency with Microsoft Office Suite (Word, Excel, Outlook) Experience with an agency management system, preferably Applied Epic, and Employee Navigator a plus Active desire to pursue learning through education Demonstrate persistence and ability to overcome obstacles Self-motivated to set and achieve goals Ability to manage one's own time Effectively organize, plan, and prioritize workload Ability to take direction and work both independently and as part of a team Strong oral and written communication skills Ability to listen and speak effectively to others Hours: Monday-Friday, 8:30am-4:30pm (In Office Schedule) Office Location: 60 W. Broad Street, Suite 302, Bethlehem, PA 18018 Benefits: Competitive Compensation Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $41k-61k yearly est. 15d ago
  • Inside Customer Service Representative

    Grignard Company

    Customer Service Representative Job 24 miles from Readington

    Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA. **************** Key Responsibilities: This is an in-office position. Customer Support (Lead Customer Satisfaction Team Member): Adhere to all SOPs for Customer Support. Handle incoming and outgoing customer calls to ensure timely communication and support. Provide shipping rates for customer inquiries and prospects to ensure the best value. Communicate new orders to the appropriate Business Development/Account Management representative in the system. Maintain and update customer profiles in the accounting system. Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors. Office Administration: Adhere to all SOPs for Office Administration. Maintain all supplies necessary to support office operations. Handle invoice processing, including scanning to DCP. Create SOPs for Office Administration to standardize repetitive job functions as needed. Qualifications: Bachelor's Degree or 4 years of work experience in Customer Service. Strong communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Detail-oriented with strong organizational skills. Proficient in Microsoft Office. Proficient in using Zoho CRM software or similar CRM software. Proficient in using Sage accounting software or similar accounting software. What We Offer: Base Salary Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan Opportunities for professional development and career advancement. A collaborative and supportive work environment. Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!
    $30k-39k yearly est. 31d ago
  • Credit Services Professional [78492]

    Onward Search 4.0company rating

    Customer Service Representative Job 26 miles from Readington

    Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation's leading brands. We're looking to hire a Credit Services Professional for a global luxury goods brand. This is a 6 month + opportunity. Location: Parsippany/Troy Hills, NJ and is onsite 5 days a week Schedule: 10:30 am to 7:00 pm. Hourly Rate: $30hr. - $35hr. Responsibilities: In this role, you will be responsible for processing Credit Applications and reviewing transactions for Credit Approval. Analyze Applicants' financial status and review Credit Profile to approve or deny Credit Line. Evaluate the status of existing Accounts, update the Credit Profile and validate information as needed. Review credit applications and provide financing terms. Handle customer inquiries - must be customer service-oriented Work collaboratively in a fast-paced, team environment Requirements: Lending or Banking Call Center experience preferred - Accounting Backgrounds are not a fit for this role. Open to Candidates without Credit experience but must have strong customer service experience and the ability to learn the Credit industry. Mortgage or credit experience helpful, but not required Must have strong learning ability and pick up on complex topics such as Credit and Fraud Detection. Perks & Benefits: Medical, Dental, and Vision Insurance Life Insurance 401k Program Commuter Benefit eLearning Education Reimbursement Ongoing Training & Development *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks. To learn more about this opportunity, apply now. Our Recruitment Team will be in touch, guide you through the interview process, and advocate on your behalf.
    $30-35 hourly 5d ago
  • Customer Service Representative

    Compunnel Inc. 4.4company rating

    Customer Service Representative Job 18 miles from Readington

    Job Title: Customer Service Representative Pay Rate: $24.00/hr Schedule: Mon to Fri | 9:00 AM - 5:00 PM Duration: Contract (2 years) Requirements : A valid Cosmetology License and 3-5 years in salon color experience required. College degree preferred Strong product/brand knowledge. Strong verbal communication skills. Strong attention to details. Intermediate skills with MS Word. If bi-lingual - able to compose responses in same language. Position requires extended periods of time answering calls with the use of a headset. Responsibilities : Displays a professional company image through voice and online interactions. Meets established quality standards in all contacts across all channels. Ensures optimal service levels maximizing resources. Recognizes and recommends new ways to influence consumers in their purchase decision. Performance meets expectations of key metrics. Adheres to assigned schedule, which is subject to change and may include evening and/or Saturday hours. Offers schedule flexibility to support the needs of the business. Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer. Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction. Supports the voice of the consumer by collecting insights as requested by the brands, CMI, digital and e-commerce. Has expert product knowledge within the Métier. Assists consumers in finding appropriate products. Educates consumers in the use of our products. Identifies cross-selling opportunities/ introduces consumers to new products and services and or places order for customer using Demandware Builds relationships with each consumer who contacts our brands. Recognizes, document all consumer interactions and alerts management of trends. Can communicate contents of consumer conversations accurately to support consumer insights. Resolves issues fairly, balancing the needs of the consumers with those of the organization. CRM: LE CARE TECHNOLOGY SUITE. Documents product issues in a way that the information can be used for product improvement or development. Accurately enters required information in the CRM and surveys to ensure data integrity
    $24 hourly 28d ago
  • Credit Specialist Call Center Rep

    Randstad 4.6company rating

    Customer Service Representative Job 26 miles from Readington

    Credit Analyst (Call Center, Hybrid - NJ 3days onsite) Department: Credit Services Are you a highly analytical individual with a passion for customer service? Do you thrive in a fast-paced environment and enjoy tackling complex challenges? Our Credit Services team is looking for a Credit Analyst to provide specialized financing across North America! This is a fantastic opportunity for someone looking to grow their career in finance, with the potential for full-time conversion and overtime. What You'll Do: As a Credit Analyst, you'll be at the forefront of our lending operations, acting as a crucial link between our customers and financial solutions. Your responsibilities will include: Reviewing credit applications and determining appropriate financing terms, ranging from $1,000 to millions. Assessing potential fraud and identifying risk markers to protect the company and our customers. Handling customer inquiries with a strong customer service orientation, ensuring a positive experience. Collaborating effectively within a co-dependent and fast-paced team environment. Turning around requests quickly and accurately, maintaining efficiency and precision. Operating with a big-picture mindset, understanding the broader implications of your decisions. What We're Looking For: We're seeking adaptable and quick learners who are eager to delve into the intricacies of credit and fraud detection. Experience in a lending or banking call center is preferred, but not required. We're open to recent graduates from various backgrounds. While mortgage or credit experience is helpful, it's not a strict requirement. Strong learning ability is a must; you'll be expected to quickly grasp complex topics like credit analysis and fraud detection. Please note: This role is not a fit for individuals with an accounting background. Schedule & Training: Hours: 10:30 AM - 7:00 PM Weekend Shift: One Saturday shift every 3-4 weeks. Training: You'll participate in a comprehensive 6-week training program, requiring 5 days a week onsite attendance. Peak Seasons: Be prepared for higher volumes during holidays, spring, and summer.
    $28k-35k yearly est. 5d ago
  • French Speaking Customer Service Representative

    24 Seven Talent 4.5company rating

    Customer Service Representative Job 7 miles from Readington

    *Must be fluent in French and English* Pay: $25/hour Job Type: Contract Duration: ASAP- December 2025 (potential to turn permanent) We are seeking a Customer Service and Order Management Specialist to join our team. This hybrid role, based in Bridgewater, NJ, offers a competitive pay rate of $25/hr. The successful candidate will be responsible for managing the order-to-cash process for an allocated customer portfolio, ensuring the timely and accurate processing of orders and deliveries, and delivering outstanding customer service. This role requires fluency in French and the ability to collaborate effectively with sales, logistics, and other internal teams. Key Responsibilities: Customer Data Management: Oversee the accuracy, integrity, and maintenance of customer data, ensuring timely updates and compliance with company policies. Order and Delivery Management: Manage the order flow from acquisition to entry, ensuring orders are processed in line with trade terms. Act as a liaison between planning, logistics, and customers to ensure timely delivery and resolution of any issues. Customer Interaction: Serve as the first point of contact for customer inquiries related to commercial, logistics, and product claims. Respond promptly to customer concerns and resolve issues efficiently. Backorder and Return Management: Handle backorders, ensuring all orders are fulfilled in a timely manner, and manage product returns in compliance with agreed trade terms. Sales Support: Assist with sales events, including campaigns, product presentations, customer visits, and other related activities. Help prepare and execute these events, ensuring seamless customer interaction. Reporting: Generate and provide sales/customer-related reports for both the sales team and customers, helping to improve operational efficiency. Process Improvement: Contribute to enhancing customer service procedures and systems to improve service delivery and overall customer satisfaction. Collaboration: Work closely with cross-functional teams such as sales, logistics, and finance to ensure smooth operations and support any ad hoc projects or activities. Qualifications: Experience: Minimum of 2 years of experience in a B2B customer service environment, preferably in order management or a related field. Proven experience in customer-facing roles, demonstrating excellent communication and problem-solving skills. Skills: Fluent in French (both written and spoken). Strong understanding of the order-to-cash process, sales principles, and business operations. Experience with SAP (preferred). Proficient in Microsoft Office Suite (Excel, PowerPoint, Word). Working knowledge of Incoterms and customs rules.
    $25 hourly 15d ago
  • Inside Sales Representative - Uncapped Commission

    Dish 4.4company rating

    Customer Service Representative Job 29 miles from Readington

    Don't miss our Hiring Days on June 4th from 2-6PM & June 5th from 10-2PM! We're opening our doors for two exclusive days of hiring for our Sales and Retention Representative roles - and yes, same-day offers are on the table! This event is a by-appointment-only. Walk-ins will not be accepted. This is your chance to: Tour our local office Meet top-performing agents and learn from their success Interview in person with our hiring team Spots are limited, so apply now to reserve your interview. Once you apply, we'll be in touch with next steps. $20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! Department Summary Our award-winning Inside Sales & Retention team (located at 3 ADP Blvd, Roseland NJ, 70768) successfully drives existing and future customer decision-making by selling the value of Echostar's products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV. What's In It For You? Career Growth: Opportunity is our best benefit! You'll have the opportunity to promote two levels within your first year based on performance! Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! Rewards and Recognition Program: Offering high-value prizes, elaborate trips, food perks and so much more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP) Continued Education: Tuition Reimbursement to support your career development Application Process Overview: After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire! Job Duties and Responsibilities What You'll Be Doing: Successfully position and sell DISH and Boost Mobile products and services to new and existing customers Assess each customer's needs and offer the best valued solution Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages Provide excellent customer service to build and maintain customer relationships Our Paid Training Program Offers You: Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing Robust mentorship program to support New Hire onboarding Skills, Experience and Requirements Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability Integrity: Adheres to ethical standards, honesty, and transparency in all interactions Persuasion: Influence others' decisions and actions through clear communication, compelling arguments, and the effective demonstration of value Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen Salary Ranges Compensation: $20.50/Hour - $34.87/Hour Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
    $68k yearly 1d ago
  • Senior Client Associate

    Cadia Private Client

    Customer Service Representative Job 26 miles from Readington

    Cadia Private Client Cadia Private Client is an established independent wealth management firm serving high-net-worth families. About the Role We are seeking an experienced Senior Client Associate to join our team. This is a multi-faceted role working directly with the managing partners to deliver wealth management services to a select clientele. The daily workload will fluctuate, requiring the ability to prioritize tasks and work effectively with minimal supervision. Key Responsibilities Communicate effectively with high-net-worth clients Research and resolve client inquiries, including the most complex, in a timely manner Develop expertise with software platforms including custodians, CRM, reporting and planning software Generate and analyze reports and other materials for client meetings Account documentation (new accounts, transfer assets, client agreements) Develop and maintain operating procedures Maintain knowledge of procedural and regulatory requirements About the candidate Client first focus Strong initiative, energy and confidence completing projects with limited supervision and an unstructured workday Problem-solving mindset Detail-oriented with ability to prioritize and organize workflow Excellent verbal and written communication skills Good judgment and discretion working with highly confidential information Preferred Qualifications Minimum 3+ years of professional experience as a Client Associate Must understand day-to-day activities of this role Fidelity Wealthscape, Orion, Wealthbox, eMoney (or similar software) Bachelor's Degree Proficient in Microsoft Office Excellent verbal and written communication skills Strong organizational skills Industry designations are a plus, but not required: CFP, CFA, FPQP Core Competencies Customer Focus: Building strong customer relationships and delivering customer-centric solutions Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understand of the unique needs of different audiences Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
    $58k-102k yearly est. 8d ago
  • Customer Service Representative

    Performance Ortho

    Customer Service Representative Job 7 miles from Readington

    Patient Access Liaison Employment Type: Full-time Schedule: Monday - Friday 8am-5pm (No Weekends Required) Benefits: 401(k) with employer matching Health, Dental, and Vision Insurance Generous Paid Time Off + Holidays Paid Leave of Absence Support Professional Development Assistance Culture-focused Leadership Team On-the-job Training and Mentorship About Us Performance Ortho is a top-tier orthopedic and outpatient care provider with four clinic locations, an Ambulatory Surgery Center, and corporate headquarters in Bridgewater, NJ. Our multidisciplinary model includes Physical Therapy, Chiropractic, Acupuncture, Orthopedic Surgery, and Occupational Therapy. In our 24+ years of service, we've built a thriving organization focused on excellence in clinical outcomes, compassionate care, and a culture of collaboration and innovation. Position Overview As a Patient Access Liaison at Performance Ortho, you are the first point of contact for prospective and returning patients. Your primary focus is answering high-volume inbound calls-including those driven by marketing campaigns-to provide a warm, professional, and live alternative to automated systems. You will assist in collecting and logging caller information, managing voicemails, and supporting administrative workflows related to patient intake. This role plays a pivotal part in shaping the patient's first impression of the practice and serves as a development path to becoming a Patient Access Coordinator (PAC). Key Responsibilities Patient Communication & Call Management Answer incoming calls with professionalism and empathy; prioritize live answering to enhance patient access and marketing conversion Triage calls appropriately to internal departments, ensuring seamless transitions Handle marketing-driven inquiries and provide general information about services and next steps Manage voicemail inbox: log messages, assign follow-up, and ensure timely resolution Administrative & Intake Support Accurately collect and document patient information for new and returning patients Upload completed intake packets and track diagnostic submissions Assist with appointment confirmation calls and other front-end communications Escalate urgent concerns according to established protocols Team Collaboration Work closely with Patient Access Coordinators to support smooth patient onboarding Provide overflow call support to Front Desk, Billing, or other departments when needed Maintain a shared commitment to upholding HIPAA compliance and patient confidentiality Preferred Candidate Attributes Friendly, empathetic, and composed under pressure Skilled in verbal communication, with strong listening and rapport-building abilities Reliable and detail-oriented, with consistent task follow-through Comfortable in a collaborative and fast-paced team environment Eager to learn and grow into advanced roles such as the PAC position Qualifications Essential: 2+ years of experience in healthcare, customer service, or call center environments Proficient with Microsoft 365 and web-based systems (e.g., EHR, CRM) Clear and courteous phone etiquette; ability to communicate confidently and kindly Strong time management and multitasking skills Desired: Bachelor's degree in a related field preferred Familiarity with medical terminology and patient intake processes Why Join Us? At Performance Ortho, the Patient Access Liaison is instrumental in setting the tone for the patient experience. This role offers more than just administrative responsibility-it's a unique opportunity to help patients feel heard, welcomed, and well cared for from their very first call. Join a team that values professionalism, empathy, and growth-and become a key part of delivering world-class care to our communities.
    $30k-39k yearly est. 4d ago
  • Financial Services Representative

    Barnum Financial Group 3.3company rating

    Customer Service Representative Job 13 miles from Readington

    About the job Begin a career that allows you to leverage your personal drive, your people skills, and your commitment to helping others. As a Financial Services Representative with Barnum Financial Group, you'll develop the knowledge and skills needed to provide important financial guidance to people looking to protect and build their wealth. We provide a powerful combination of support including: our extensive training program, Advisor Pro. personal coaching from proven winners customized marketing support to help you acquire clients and build your brand access to a broad range of products to meet client needs tools to manage your practice and support the sales process Duties and responsibilities: Prospecting, networking and obtaining clients through various methods and strategies. Participate in our state of the art Advisor Pro Training program. Developing and maintaining long-term relationships with clients. Providing financial solutions for clients through fact gathering and needs analyses. Expanding personal knowledge and skills through ongoing professional development and joint work with fellow associates. Qualifications Strong interpersonal, organizational and communication skills. Self-starter who is goal oriented Team player with a hearty work ethic BA, BS, and/or Graduate Degree or equivalent work experience
    $23k-39k yearly est. 3d ago

Learn More About Customer Service Representative Jobs

How much does a Customer Service Representative earn in Readington, NJ?

The average customer service representative in Readington, NJ earns between $26,000 and $43,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average Customer Service Representative Salary In Readington, NJ

$34,000

What are the biggest employers of Customer Service Representatives in Readington, NJ?

The biggest employers of Customer Service Representatives in Readington, NJ are:
  1. Chubb
  2. TEKsystems
  3. Domino's Franchise
  4. Nestlé
  5. Domino's Pizza
  6. 24 Seven Talent
  7. Comptech Associates
  8. Midas
  9. Raymour & Flanigan Furniture and Mattresses
  10. System One
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