Customer Service Representative II
Customer Service Representative Job 18 miles from Readington
We are hiring a Customer Service Representative for a top beauty company in Berkley Heights, NJ!
Responsibilities:
Displays a professional company image through voice and online interactions
Meets established quality standards in all contacts across all channels
Ensures optimal service levels maximizing resources
Recognizes and recommends new ways to influence consumers in their purchase decision
Performance meets expectations of key metrics
Adheres to assigned schedule, which is subject to change and may include evening and/or Saturday hours.
Offers schedule flexibility to support the needs of the business
Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer
Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction.
Supports the voice of the consumer by collecting insights as requested by the brands, CMI, digital and e-commerce
Assist and educates consumers in the use of our products
Identifies cross-selling opportunities/ introduces consumers to new products and services and or places order for customer using Demandware
Builds relationships with each consumer who contacts our brands
Recognizes, document all consumer interactions and alerts management of trends.
Documents product issues in a way that the information can be used for product improvement or development
Accurately enters required information in the CRM and surveys to ensure data integrity
Required Qualifications:
A valid Cosmetology License and 3-5 years in salon color experience required
Documents product issues in a way that the information can be used for product improvement or development
Customer service experience
Bachelors Degree required
Position requires extended periods of time answering calls with the use of a headset
Bilingual
Intermediate skills with MS Word
If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.
Customer Service Specialist
Customer Service Representative Job 14 miles from Readington
Key Responsibilities:
Provide outstanding customer support by responding to inquiries via phone, email, or live chat in a timely and professional manner.
Identify and resolve customer concerns by actively listening, researching solutions, and delivering personalized assistance.
Maintain detailed and accurate records of customer interactions using a CRM or ticketing system.
Collaborate with internal teams to address complex issues, ensuring prompt and effective resolution.
Stay updated on product/service knowledge to deliver accurate and up-to-date information to customers.
Assist with order processing, account modifications, or billing-related inquiries when needed.
Meet or exceed performance metrics related to customer handling time, satisfaction scores, and first-call resolution rates.
Qualifications:
High school diploma or equivalent; bachelor's degree preferred.
1+ years of experience in a customer service, support, or related position.
Strong verbal and written communication skills.
Adept at problem-solving and conflict resolution.
Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
Experience with CRM tools or contact center software is a plus.
A positive attitude and a genuine commitment to delivering outstanding customer experiences.
Licensed Customer Service Representative
Customer Service Representative Job 33 miles from Readington
Licensed Personal Lines Customer Service Representative
Bethlehem, PA | Full-Time | Hybrid (4 days in-office, 1 remote)
Salary: $45,000-$55,000 based on experience
Join a team where people matter-on both sides of the policy.
At YMI, we believe having the best team allows us to be the best agencies. As a Licensed Personal Lines CSR, you'll help protect our clients-while being part of a fun, supportive, and community-minded team.
What You'll Do
Serve as the go-to person for clients with personal lines insurance (home, auto, renters, etc.)
Handle policy changes, documentation, and service requests with care and accuracy
Communicate clearly and warmly by phone, email, and in person
Collaborate with a close-knit team to support smooth client experiences
Keep learning-we'll support your growth every step of the way
What You Bring
Pennsylvania Property & Casualty license (required)
Detail-oriented, dependable, and quick to learn
A great communicator who enjoys helping people
Prior insurance experience is a plus-but we value mindset over résumé
Why You'll Love Working at YMI
Supportive, team-first culture that makes work enjoyable
Regular opportunities to get involved in community events
Strong benefits package:
Paid medical and dental
Paid time off and holidays
401(k) match
Paid parental leave
Hybrid schedule (4 days in-office, 1 remote)
How to Apply
If you're looking for a place where you can grow, be valued, and make a real difference, we'd love to hear from you. Apply today to join the YMI Insurance team.
Pharma Customer Experience, Operations Support
Customer Service Representative Job 15 miles from Readington
- Manager, Customer Experience, Operations Support
Work Schedule: Monday-Friday, 8 AM Start, Hybrid (2-3 days onsite)
Basics: contact center experience in pharma, good with excel, can jump in and do projects.
Responsibilities:
• Develop and implement onboarding requirements, training schedules, and job aids for customer support teams to improve the customer experience.
• Collaborate with internal teams (Global Commercial Contact Center, Strategic Sales Support, Legal, Marketing) to ensure content accuracy and compliance for customer-facing processes.
• Create and monitor performance metrics, analytics, and KPIs to evaluate and enhance team performance in alignment with organizational goals.
• Support order fulfillment processes, including order entry, tracking, shipping confirmations, and resolution of service issues.
• Serve as an escalation point for complex customer issues, working with internal and external stakeholders to ensure prompt resolution.
• Lead strategic customer programs from development through implementation to improve customer satisfaction.
• Digitize processes and identify improvements by leveraging AI and staying informed about market trends and best practices.
Qualifications:
• Education: Bachelor's degree in Marketing, Business, Communications, Healthcare Administration, or a related field.
• Experience: Minimum of 6 years in customer experience or operations roles; biopharma or vaccines experience preferred.
• Skills: Expertise in customer experience strategies, project management, compliance, and relationship management within the biopharma industry.
Customer Service Representative
Customer Service Representative Job 14 miles from Readington
Rotor Clip is expanding and our Somerset, NJ location is seeking Customer Service Representatives to join our team immediately!
requires working 8:30 A.M. - 5:00 P.M., Monday - Friday.
The Customer Service Team is a key position on all of Rotor Clips customer touchpoints. You'll be on the phone, managing e-mails, assisting customers with product and order status inquiries. You'll get to know our product line and become an expert at advising customers.
A Rotor Clip customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The target is to provide excellent service to our customers, respond efficiently to customer inquiries, and maintain high customer satisfaction.
We'll give you the training and tools to perform in a fast-paced, manufacturing environment. This job offers excellent compensation, and an opportunity to grow.
Customer Service Representative Responsibilities:
Always maintaining a positive, empathetic, and professional attitude toward customers
Respond promptly to customer inquiries
Provide customer with accurate, valid and complete information by using the right methods/tools
Communicate with customers through various channels
Acknowledge and resolve customer complaints
Product expert to answer questions efficiently and accurately
Process orders, forms, and requests timely
Keep records of customer interactions, transactions, comments, and complaints
Communicate and collaborate with colleagues as necessary
Identify areas for improvement and provide feedback to improve in customer service department
Ensure customer satisfaction and provide professional customer support
Customer Service Representative Requirements:
Ability to resolve customer issues effectively and promptly
Ability to work with intercompany personnel
Proficient in Microsoft outlook,excel, and word
Experience working with customers
Skills and Qualifications
Strong interpersonal and customer service skills
Familiarity with CRM systems and practices
Strong verbal communicator and collaboration skills
Multitasking and organizational skills
Time-management skills
Fast-paced manufacturing experience preferred
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
Day shift
Weekly day range:
Monday to Friday
Work setting:
In-person
Ability to commute/relocate:
Somerset, NJ 08873: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Work Location: In person
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
Day shift
Work Location: In person
Customer Service Representative
Customer Service Representative Job 4 miles from Readington
Job Title: Customer Service Representative
Duration: 6 Months (CTH)
Job Responsibilities:
Acting as the point of contact between Client and the client throughout the home assessment scheduling process
Making a high volume of outbound contacts (calls/emails) to secure appointments
Maintain an appointment-setting process that accommodates the needs of both clients and business partners
Follow through with all tasks in an effective and efficient manner by using company and department resources
Consistently complete tasks with an increased focus on the details to improve the scheduling experience
Proactively and clearly communicate needs and concerns
Work to collaboratively respond to inquiries within 24 hours of receipt
Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly
Communicate clearly and in a professional manner with all internal and external business partners. (emails, phone calls, MS Teams chat)
Skills:
Effective, strong, and service focused communication skills, both verbal and written”
Outlook-must be able to manage multiple calendars for scheduling of appointments
EXCEL-Pivot tables, data entry
Experience/Education:
GED/High School Education- Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus
1-2 years Customer Service experience
Customer Service Representative
Customer Service Representative Job 13 miles from Readington
Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative
We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry.
NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply.
Position: Customer Service Representative
Location: Middlesex, NJ 08846
Status: Full-Time (In-Office)
Hours:
Monday to Thursday: 9:00 AM to 5:30 PM
Friday: 9:00 AM to 4:00 PM (early departure)
40 hours paid
Job Responsibilities:
Engage with customers through inbound and outbound calls.
Process orders, coordinate deliveries, and provide timely updates on order statuses.
Resolve customer inquiries promptly and accurately, fostering customer loyalty.
Document all details of inquiries, comments/complaints, and actions taken.
Consistently deliver high levels of professional service and assistance.
Job Qualifications:
Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus.
High school diploma or GED.
Proficient in computer skills.
Dependable with excellent attention to detail.
Strong problem-solving skills, along with excellent communication and interpersonal abilities.
Professional demeanor, appearance, and attitude.
Excellent typing, spelling, and grammar skills.
Demonstrated customer service skills and a positive team-oriented attitude.
Benefits:
Prompt weekly pay.
401(k) with company match.
Medical coverage.
Direct deposit.
Vacation, personal days, and holiday pay.
Growth opportunities within the company.
How to Apply:
If you are excited about this opportunity, please send your resume to ***********************.
Customer Service Representative
Customer Service Representative Job 18 miles from Readington
Connections Personnel is hiring for a temp hire Customer Service position for our client located in Berkeley Heights. Looking for a motivated individual to join a great company!
Requirements:
Prefer to have at least 2 years of customer service experience in an office, but willing to train the right candidate.
Must have excellent communication skills
Team Player
Experience with Business to Business
Ability to work independently
Answer phone calls from customers, vendors, sales persons, etc.
Heavy email communication with customers, sales reps and vendors.
Communicate with outside personnel for special needs or events
Order entry, follow up, and expediting.
Prepare quotes, offer product add-ons and upsell
Process returns to vendors
Product knowledge and training offered
Calculate customer and dealer prices
Track shipments
Basic investigative / deductive reasoning skills a plus
Attention to detail
Offer support to outside sales team
Resolve customer complaints
Marketing skills
Plan events
Direct to customer sales/marketing
Salary $20-21.00 a Hour
Schedule: 8:00am-430 pm
Benefits: Medical, Dental, PTO, 401k Life Insurance- Once Hired perm
For immediate consideration please apply online at: https://connections.securedportals.com/apply/
Customer Service Representative
Customer Service Representative Job 19 miles from Readington
This position is responsible for all aspects of a customers order from receipt of the PO through post shipment contact. The customer service team is critical in ensuring that customers have a positive experience before, during and after sale.
Role Expectations
Receive and process incoming orders from multiple sources (e-mail, internet, phone/fax)
Review purchase orders for accuracy and verify against customer profile in SAP
Answer outside phone calls from customers and sales reps to assist with questions related to orders, deliveries, product availability etc.
Administrative duties related to order documentation, invoicing, filing, archiving files etc.
Communicate with customers by phone and email for follow-up, order clarification, order status and more in a professional and courteous manner
Collaborate with purchasing department for back-ordered, special order and future action items
Communicate with Shipping & Receiving as well as Accounting departments as needed
Back-up inside sales department as needed by processing quotes
Core Competencies
Prior experience using SAP and Microsoft Office applications.
Positive, can-do attitude with professional phone demeanor.
Excellent time management, ability to prioritize and problem solve while maintaining a strong customer service mentality.
Must be willing to learn Cembre product line.
Excellent interpersonal, verbal, and written communication skills with the ability to work as a team.
Proven multi-tasker with attention to detail and accuracy
Must be reliable, outgoing and a team player.
High degree of emotional self-discipline
Conflict management skills
High level of integrity
Customer Service Representative
Customer Service Representative Job 23 miles from Readington
Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock!
We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism.
RESPONSIBILITIES
• Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy.
• Ensure first call resolution, making the customer experience as seamless as possible.
• Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella).
• Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment.
• Utilize your analytical and decision-making skills to address policy changes and corrections effectively.
• Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise.
• The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday.
QUALIFICATIONS
• Strong interpersonal, communication, and organizational skills.
• Analytical mindset with good decision-making abilities.
• Proficiency in computer skills and data entry.
• High motivation to take ownership and follow up on tasks.
• Flexibility to adapt to a fast-paced, changing environment.
• Ability to work weekdays and rotational Saturdays.
• High school diploma required, college degree is a plus!
• Spanish language proficiency is a plus!
PERKS & BENEFITS
• 4 weeks accrued paid time off + 9 paid national holidays per year
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
Group Benefits Client Service Representative
Customer Service Representative Job 33 miles from Readington
About Us
Founded in 1948, Seltzer Group Partners offers businesses and people the best insurance programs available, delivers superior risk-management solutions and provides exceptional thought leadership. Our mission is to change the way our clients view insurance and manage risk. This enables us to deliver the highest-quality coverage that protects what they value most. Today, Seltzer Group Partners works with individuals and businesses in 11 different locations in eastern Pennsylvania, including Orwigsburg, Pottsville, Emmaus, Reading, Myerstown, Mount Penn, White Haven, Reading, Honey Brook, Lansford and Bethlehem. We also serve customers in Bradenton, FL. Seltzer Group Partners provides a team of people to help our clients with a wide range of specialized services. Every client is assigned a Client Advocate to quarterback and champion our client's specific business needs across our portfolio of different services. Each service area, whether it's business insurance, workers' compensation management, disaster recovery, safety, personal insurance or human resources management, has its own practice leader who also works directly with clients on those specific issues.
Group Benefits Client Service Representative
Responsibilities:
Represent the Agency in a professional, ethical, and courteous manner consistent with the Agency image
Develop and maintain relationships with clients to retain business
Receive and return calls in a professional, timely and courteous manner, providing a positive client experience
Manage the client and employee email inbox
Document each customer interaction in the agency management system
Enter data into the agency management system as needed for each client
Process enrollments and terminations on the carrier portal
Maintain confidentiality of company and client information
All other duties, responsibilities or activities as assigned by management
Qualifications:
High School diploma required; Associate or Bachelor's degree preferred
Active Pennsylvania Life & Health Insurance License, or the willingness to obtain the license
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Experience with an agency management system, preferably Applied Epic, and Employee Navigator a plus
Active desire to pursue learning through education
Demonstrate persistence and ability to overcome obstacles
Self-motivated to set and achieve goals
Ability to manage one's own time
Effectively organize, plan, and prioritize workload
Ability to take direction and work both independently and as part of a team
Strong oral and written communication skills
Ability to listen and speak effectively to others
Hours: Monday-Friday, 8:30am-4:30pm (In Office Schedule)
Office Location: 60 W. Broad Street, Suite 302, Bethlehem, PA 18018
Benefits:
Competitive Compensation
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
Inside Customer Service Representative
Customer Service Representative Job 24 miles from Readington
Grignard Company is a leading producer of specialty chemical products, serving customers worldwide in the Industrial, Entertainment, and Consumer Products sectors. Our high-quality products are developed by our in-house R&D team and manufactured in the USA.
****************
Key Responsibilities:
This is an in-office position.
Customer Support (Lead Customer Satisfaction Team Member):
Adhere to all SOPs for Customer Support.
Handle incoming and outgoing customer calls to ensure timely communication and support.
Provide shipping rates for customer inquiries and prospects to ensure the best value.
Communicate new orders to the appropriate Business Development/Account Management representative in the system.
Maintain and update customer profiles in the accounting system.
Maintain the Sample Request process, including tracking numbers and shipment dates for all customers/vendors.
Office Administration:
Adhere to all SOPs for Office Administration.
Maintain all supplies necessary to support office operations.
Handle invoice processing, including scanning to DCP.
Create SOPs for Office Administration to standardize repetitive job functions as needed.
Qualifications:
Bachelor's Degree or 4 years of work experience in Customer Service.
Strong communication and interpersonal skills.
Ability to manage time effectively and prioritize tasks in a fast-paced environment.
Detail-oriented with strong organizational skills.
Proficient in Microsoft Office.
Proficient in using Zoho CRM software or similar CRM software.
Proficient in using Sage accounting software or similar accounting software.
What We Offer:
Base Salary
Comprehensive benefits package, including health, dental, and vision insurance.
401(k) plan
Opportunities for professional development and career advancement.
A collaborative and supportive work environment.
Grignard Company, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join Grignard Company and be part of a team that is driving innovation and excellence in the chemical solutions industry!
Credit Services Professional [78492]
Customer Service Representative Job 26 miles from Readington
Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation's leading brands.
We're looking to hire a Credit Services Professional for a global luxury goods brand.
This is a 6 month + opportunity.
Location: Parsippany/Troy Hills, NJ and is onsite 5 days a week
Schedule: 10:30 am to 7:00 pm.
Hourly Rate: $30hr. - $35hr.
Responsibilities:
In this role, you will be responsible for processing Credit Applications and reviewing transactions for Credit Approval.
Analyze Applicants' financial status and review Credit Profile to approve or deny Credit Line.
Evaluate the status of existing Accounts, update the Credit Profile and validate information as needed.
Review credit applications and provide financing terms.
Handle customer inquiries - must be customer service-oriented
Work collaboratively in a fast-paced, team environment
Requirements:
Lending or Banking Call Center experience preferred - Accounting Backgrounds are not a fit for this role.
Open to Candidates without Credit experience but must have strong customer service experience and the ability to learn the Credit industry.
Mortgage or credit experience helpful, but not required
Must have strong learning ability and pick up on complex topics such as Credit and Fraud Detection.
Perks & Benefits:
Medical, Dental, and Vision Insurance
Life Insurance
401k Program
Commuter Benefit
eLearning
Education Reimbursement
Ongoing Training & Development
*To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.
To learn more about this opportunity, apply now. Our Recruitment Team will be in touch, guide you through the interview process, and advocate on your behalf.
Customer Service Representative
Customer Service Representative Job 18 miles from Readington
Job Title: Customer Service Representative
Pay Rate: $24.00/hr
Schedule: Mon to Fri | 9:00 AM - 5:00 PM
Duration: Contract (2 years)
Requirements :
A valid Cosmetology License and 3-5 years in salon color experience required.
College degree preferred
Strong product/brand knowledge.
Strong verbal communication skills.
Strong attention to details.
Intermediate skills with MS Word.
If bi-lingual - able to compose responses in same language.
Position requires extended periods of time answering calls with the use of a headset.
Responsibilities :
Displays a professional company image through voice and online interactions.
Meets established quality standards in all contacts across all channels.
Ensures optimal service levels maximizing resources.
Recognizes and recommends new ways to influence consumers in their purchase decision.
Performance meets expectations of key metrics.
Adheres to assigned schedule, which is subject to change and may include evening and/or Saturday hours.
Offers schedule flexibility to support the needs of the business.
Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer.
Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction.
Supports the voice of the consumer by collecting insights as requested by the brands, CMI, digital and e-commerce.
Has expert product knowledge within the Métier.
Assists consumers in finding appropriate products.
Educates consumers in the use of our products.
Identifies cross-selling opportunities/ introduces consumers to new products and services and or places order for customer using Demandware
Builds relationships with each consumer who contacts our brands.
Recognizes, document all consumer interactions and alerts management of trends.
Can communicate contents of consumer conversations accurately to support consumer insights.
Resolves issues fairly, balancing the needs of the consumers with those of the organization.
CRM: LE CARE TECHNOLOGY SUITE.
Documents product issues in a way that the information can be used for product improvement or development.
Accurately enters required information in the CRM and surveys to ensure data integrity
Credit Specialist Call Center Rep
Customer Service Representative Job 26 miles from Readington
Credit Analyst (Call Center, Hybrid - NJ 3days onsite)
Department: Credit Services
Are you a highly analytical individual with a passion for customer service? Do you thrive in a fast-paced environment and enjoy tackling complex challenges? Our Credit Services team is looking for a Credit Analyst to provide specialized financing across North America! This is a fantastic opportunity for someone looking to grow their career in finance, with the potential for full-time conversion and overtime.
What You'll Do:
As a Credit Analyst, you'll be at the forefront of our lending operations, acting as a crucial link between our customers and financial solutions. Your responsibilities will include:
Reviewing credit applications and determining appropriate financing terms, ranging from $1,000 to millions.
Assessing potential fraud and identifying risk markers to protect the company and our customers.
Handling customer inquiries with a strong customer service orientation, ensuring a positive experience.
Collaborating effectively within a co-dependent and fast-paced team environment.
Turning around requests quickly and accurately, maintaining efficiency and precision.
Operating with a big-picture mindset, understanding the broader implications of your decisions.
What We're Looking For:
We're seeking adaptable and quick learners who are eager to delve into the intricacies of credit and fraud detection.
Experience in a lending or banking call center is preferred, but not required.
We're open to recent graduates from various backgrounds.
While mortgage or credit experience is helpful, it's not a strict requirement.
Strong learning ability is a must; you'll be expected to quickly grasp complex topics like credit analysis and fraud detection.
Please note: This role is not a fit for individuals with an accounting background.
Schedule & Training:
Hours: 10:30 AM - 7:00 PM
Weekend Shift: One Saturday shift every 3-4 weeks.
Training: You'll participate in a comprehensive 6-week training program, requiring 5 days a week onsite attendance.
Peak Seasons: Be prepared for higher volumes during holidays, spring, and summer.
French Speaking Customer Service Representative
Customer Service Representative Job 7 miles from Readington
*Must be fluent in French and English*
Pay: $25/hour
Job Type: Contract
Duration: ASAP- December 2025 (potential to turn permanent)
We are seeking a Customer Service and Order Management Specialist to join our team. This hybrid role, based in Bridgewater, NJ, offers a competitive pay rate of $25/hr. The successful candidate will be responsible for managing the order-to-cash process for an allocated customer portfolio, ensuring the timely and accurate processing of orders and deliveries, and delivering outstanding customer service. This role requires fluency in French and the ability to collaborate effectively with sales, logistics, and other internal teams.
Key Responsibilities:
Customer Data Management: Oversee the accuracy, integrity, and maintenance of customer data, ensuring timely updates and compliance with company policies.
Order and Delivery Management: Manage the order flow from acquisition to entry, ensuring orders are processed in line with trade terms. Act as a liaison between planning, logistics, and customers to ensure timely delivery and resolution of any issues.
Customer Interaction: Serve as the first point of contact for customer inquiries related to commercial, logistics, and product claims. Respond promptly to customer concerns and resolve issues efficiently.
Backorder and Return Management: Handle backorders, ensuring all orders are fulfilled in a timely manner, and manage product returns in compliance with agreed trade terms.
Sales Support: Assist with sales events, including campaigns, product presentations, customer visits, and other related activities. Help prepare and execute these events, ensuring seamless customer interaction.
Reporting: Generate and provide sales/customer-related reports for both the sales team and customers, helping to improve operational efficiency.
Process Improvement: Contribute to enhancing customer service procedures and systems to improve service delivery and overall customer satisfaction.
Collaboration: Work closely with cross-functional teams such as sales, logistics, and finance to ensure smooth operations and support any ad hoc projects or activities.
Qualifications:
Experience:
Minimum of 2 years of experience in a B2B customer service environment, preferably in order management or a related field.
Proven experience in customer-facing roles, demonstrating excellent communication and problem-solving skills.
Skills:
Fluent in French (both written and spoken).
Strong understanding of the order-to-cash process, sales principles, and business operations.
Experience with SAP (preferred).
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
Working knowledge of Incoterms and customs rules.
Inside Sales Representative - Uncapped Commission
Customer Service Representative Job 29 miles from Readington
Don't miss our Hiring Days on June 4th from 2-6PM & June 5th from 10-2PM! We're opening our doors for two exclusive days of hiring for our Sales and Retention Representative roles - and yes, same-day offers are on the table! This event is a by-appointment-only. Walk-ins will not be accepted.
This is your chance to:
Tour our local office
Meet top-performing agents and learn from their success
Interview in person with our hiring team
Spots are limited, so apply now to reserve your interview. Once you apply, we'll be in touch with next steps.
$20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training!
Department Summary
Our award-winning Inside Sales & Retention team (located at 3 ADP Blvd, Roseland NJ, 70768) successfully drives existing and future customer decision-making by selling the value of Echostar's products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
What's In It For You?
Career Growth: Opportunity is our best benefit! You'll have the opportunity to promote two levels within your first year based on performance!
Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually!
Rewards and Recognition Program: Offering high-value prizes, elaborate trips, food perks and so much more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
Continued Education: Tuition Reimbursement to support your career development
Application Process Overview:
After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!
Job Duties and Responsibilities
What You'll Be Doing:
Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
Assess each customer's needs and offer the best valued solution
Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals
Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
Provide excellent customer service to build and maintain customer relationships
Our Paid Training Program Offers You:
Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
Robust mentorship program to support New Hire onboarding
Skills, Experience and Requirements
Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
Persuasion: Influence others' decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen
Salary Ranges
Compensation: $20.50/Hour - $34.87/Hour
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Senior Client Associate
Customer Service Representative Job 26 miles from Readington
Cadia Private Client
Cadia Private Client is an established independent wealth management firm serving high-net-worth families.
About the Role
We are seeking an experienced Senior Client Associate to join our team. This is a multi-faceted role working directly with the managing partners to deliver wealth management services to a select clientele. The daily workload will fluctuate, requiring the ability to prioritize tasks and work effectively with minimal supervision.
Key Responsibilities
Communicate effectively with high-net-worth clients
Research and resolve client inquiries, including the most complex, in a timely manner
Develop expertise with software platforms including custodians, CRM, reporting and planning software
Generate and analyze reports and other materials for client meetings
Account documentation (new accounts, transfer assets, client agreements)
Develop and maintain operating procedures
Maintain knowledge of procedural and regulatory requirements
About the candidate
Client first focus
Strong initiative, energy and confidence completing projects with limited supervision and an unstructured workday
Problem-solving mindset
Detail-oriented with ability to prioritize and organize workflow
Excellent verbal and written communication skills
Good judgment and discretion working with highly confidential information
Preferred Qualifications
Minimum 3+ years of professional experience as a Client Associate
Must understand day-to-day activities of this role
Fidelity Wealthscape, Orion, Wealthbox, eMoney (or similar software)
Bachelor's Degree
Proficient in Microsoft Office
Excellent verbal and written communication skills
Strong organizational skills
Industry designations are a plus, but not required: CFP, CFA, FPQP
Core Competencies
Customer Focus: Building strong customer relationships and delivering customer-centric solutions
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understand of the unique needs of different audiences
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Customer Service Representative
Customer Service Representative Job 7 miles from Readington
Patient Access Liaison
Employment Type: Full-time
Schedule: Monday - Friday 8am-5pm (No Weekends Required)
Benefits:
401(k) with employer matching
Health, Dental, and Vision Insurance
Generous Paid Time Off + Holidays
Paid Leave of Absence Support
Professional Development Assistance
Culture-focused Leadership Team
On-the-job Training and Mentorship
About Us
Performance Ortho is a top-tier orthopedic and outpatient care provider with four clinic locations, an Ambulatory Surgery Center, and corporate headquarters in Bridgewater, NJ. Our multidisciplinary model includes Physical Therapy, Chiropractic, Acupuncture, Orthopedic Surgery, and Occupational Therapy. In our 24+ years of service, we've built a thriving organization focused on excellence in clinical outcomes, compassionate care, and a culture of collaboration and innovation.
Position Overview
As a Patient Access Liaison at Performance Ortho, you are the first point of contact for prospective and returning patients. Your primary focus is answering high-volume inbound calls-including those driven by marketing campaigns-to provide a warm, professional, and live alternative to automated systems. You will assist in collecting and logging caller information, managing voicemails, and supporting administrative workflows related to patient intake. This role plays a pivotal part in shaping the patient's first impression of the practice and serves as a development path to becoming a Patient Access Coordinator (PAC).
Key Responsibilities
Patient Communication & Call Management
Answer incoming calls with professionalism and empathy; prioritize live answering to enhance patient access and marketing conversion
Triage calls appropriately to internal departments, ensuring seamless transitions
Handle marketing-driven inquiries and provide general information about services and next steps
Manage voicemail inbox: log messages, assign follow-up, and ensure timely resolution
Administrative & Intake Support
Accurately collect and document patient information for new and returning patients
Upload completed intake packets and track diagnostic submissions
Assist with appointment confirmation calls and other front-end communications
Escalate urgent concerns according to established protocols
Team Collaboration
Work closely with Patient Access Coordinators to support smooth patient onboarding
Provide overflow call support to Front Desk, Billing, or other departments when needed
Maintain a shared commitment to upholding HIPAA compliance and patient confidentiality
Preferred Candidate Attributes
Friendly, empathetic, and composed under pressure
Skilled in verbal communication, with strong listening and rapport-building abilities
Reliable and detail-oriented, with consistent task follow-through
Comfortable in a collaborative and fast-paced team environment
Eager to learn and grow into advanced roles such as the PAC position
Qualifications
Essential:
2+ years of experience in healthcare, customer service, or call center environments
Proficient with Microsoft 365 and web-based systems (e.g., EHR, CRM)
Clear and courteous phone etiquette; ability to communicate confidently and kindly
Strong time management and multitasking skills
Desired:
Bachelor's degree in a related field preferred
Familiarity with medical terminology and patient intake processes
Why Join Us?
At Performance Ortho, the Patient Access Liaison is instrumental in setting the tone for the patient experience. This role offers more than just administrative responsibility-it's a unique opportunity to help patients feel heard, welcomed, and well cared for from their very first call. Join a team that values professionalism, empathy, and growth-and become a key part of delivering world-class care to our communities.
Financial Services Representative
Customer Service Representative Job 13 miles from Readington
About the job
Begin a career that allows you to leverage your personal drive, your people skills, and your commitment to helping others. As a Financial Services Representative with Barnum Financial Group, you'll develop the knowledge and skills needed to provide important financial guidance to people looking to protect and build their wealth.
We provide a powerful combination of support including:
our extensive training program, Advisor Pro.
personal coaching from proven winners
customized marketing support to help you acquire clients and build your brand
access to a broad range of products to meet client needs
tools to manage your practice and support the sales process
Duties and responsibilities:
Prospecting, networking and obtaining clients through various methods and strategies.
Participate in our state of the art Advisor Pro Training program.
Developing and maintaining long-term relationships with clients.
Providing financial solutions for clients through fact gathering and needs analyses.
Expanding personal knowledge and skills through ongoing professional development and joint work with fellow associates.
Qualifications
Strong interpersonal, organizational and communication skills.
Self-starter who is goal oriented
Team player with a hearty work ethic
BA, BS, and/or Graduate Degree or equivalent work experience