Customer Service Representative Jobs in Virginia Beach, VA

Ameritas Life Insurance Corp is seeking a Provider Network Rep to drive the business by providing network growth and persistency results through personal efforts at a state level. This position champions all network development recruitment projects in a specified region as assigned by the Director-Provider Networks and management team in various territories. The PNR is responsible for working within team performance metrics and assigned budgets. The PNR also partners with the Ameritas sales force at a regional level, to develop a mutual understanding of how group sales relates to provider network development. At Ameritas, fulfilling life is what we do daily. We continuously strive to help our customers and employees enjoy life at its very best by reducing uncertainty, helping grow assets and protecting what is most cherished. We're here to help people put worry behind and the future ahead and help enable a life that's rich in family, happiness, health and financial security. When lives are fulfilled, our mission is fulfilled. This position is a remote position is VA, OH, PA or surrounding states and does not require regular in-office presence. The candidate must be located in these areas due to the territory they will cover. What you do The PNR is responsible for recruitment projects assigned by Director-Provider Networks and manager in various areas of the nation utilizing such methods as researching competitor data, developing recruitment call strategies, maintaining and posting reports, ensuring consistency through contact management leads, preparing fee increase requests, and obtaining policyholder names and approvals. The PNR works with the management team to improve his/her skills in recruitment methods and successes through utilizing PSS techniques, monthly coaching tips provided by the manager, recruitment ride-alongs, and through customized coaching plans and proficiency checklists identified and developed by the manager to specifically deliver increased recruitment project and overall job performance successes. This position assists the Sr. PNR or manager in the implementation of provider recruitment events and dental conventions in assigned recruitment project areas as necessary. The incumbent will be responsible for on-site reviews in their territories within the specified service standards timeframe, including scheduling and conducting office visits and educating the dental staff on Ameritas quality assurance standards. The position ensures that re-onsite follow up compliance is completed in assigned areas via phone calls, or in-office visits if necessary, and provides compliance status reports to the management team. This position maintains provider networks to overall persistency levels set by the company by conducting periodic "PR" calls and contacts with key providers as well as attempting to retain potentially- terminating providers in assigned areas. This position maintains Salesforce.com for each assigned recruitment project within specified deadlines. The PNR partners with the group sales reps and new STEP reps in their assigned project areas as well as local territories to offer "ride alongs" on recruiting calls and onsite visits. The PNR partners with the management team on a semi-annual basis to best determine key account service needs. The PNR will be available for enrollment and broker meeting participation, on an as needed basis The PNR partners with Provider Relations in the provider contracting process; in researching provider inquiries; in identifying and creating Best Practices; and providing an overall seamless level of customer service to the provider network. This position attends PNR team and national team meetings as required. What you bring A four-year Bachelor's degree or equivalent work experience is required Proven results in individual production as demonstrated by consistently meeting or exceeding goals Ability to manage multiple priorities through effective time management, organizational and decision making skills Professional presentation and conduct at individual, managerial and corporate levels Comprehensive understanding of provider contracts Detailed dental product and plan design knowledge is essential Strong technical and computer skills are a must with advanced proficiencies in Word, Excel, PowerPoint, proficiency in Microsoft Teams, Internet applications, Salesforce and competitor analysis tools such as Network360. Completion of and certification in of Professional Selling Skills, PTS, Selling in A Competitive World is necessary Demonstrated ability in interpersonal and human relations skills, including verbal, written, communication and presentation skills A strong commitment to excellent customer service, as demonstrated by consistently meeting deadlines and effective relationship-building with customers, team members, management and internal staff. Expanded travel is necessary and may require up to 80% travel in order to provide field recruitment, on-site provider visits, industry events, and sales presentations Incumbent may be assigned by management team or skill development The incumbent is continually challenged to develop provider networks in a competitive managed care marketplace. Additionally, network development needs change and increase on a continuous level, requiring the PNR to be adaptive and responsive to quick shifts in business plans. Because of the multiple customers with whom this position builds relationships, the incumbent must be able to work in high-stress periods, with an innate ability to work on his/her own. Adherence to deadlines and procedures is vital to the efficacy and accuracy required of this position. Assigned projects and goals are used as motivation and disciplinary action is employed for not meeting such standards. What we offer Our company motto is “Fulfilling Life” and we take that job seriously, with a heavy commitment to volunteering and community support, employee well-being, and providing quality products and services that help our customers create a brighter future. Being a mutual-based organization, the return on our investment goes back into the company, to benefit our members/customers. We're committed to professional development, opportunity, inclusion, and diversity. Team building and collaboration are also priorities. A total rewards package with all the comprehensive health and welfare benefits you'd expect, including competitive pay and incentives, 401(k), flexible work schedules and time off to care for yourself and others. Additional popular benefits, including tuition reimbursement, and student loan repayment, an incentivized well-being program, adoption assistance, paid time off for volunteering, training, and career development opportunities. An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

Do you love interacting with people? Do you strive to provide unmatched customer service? If you answered yes, then our Customer Relations Trainee role might be for you! P.O.W.E.R. Executives is a top-rated sales and marketing agency in the Virginia Beach area. We take pride in representing top global brands in telecommunications, renewable energy, home improvement, and more. Our direct, personalized approach allows us to drive customer engagement for our clients and sets us apart from the competition. As we take on new ventures in the Virginia Beach area, we are in need of a driven Customer Relations Trainee to go above and beyond for our customers! What Will You Be Doing As A Customer Relations Trainee? Present our clients' products and services directly to consumers in a confident, compelling manner to drive sales Build strong relationships with customers throughout the sales process by actively listening to their needs and providing tailored solutions Input customer information, order details, and sales contracts into our POS system Stay updated on the latest promotions and deals to effectively communicate them to customers during sales interactions Attend virtual and onsite training sessions alongside fellow Customer Relations Trainees to hone in on customer service and sales techniques P.O.W.E.R. Executives is dedicated to creating a positive and inclusive work environment for all our Customer Relations Trainees. We cultivate a tight-knit team atmosphere that supports collaboration and mutual growth. Our goal is to lay a strong foundation for each Customer Relations Trainee, providing them with the tools and opportunities needed to thrive in their roles and advance in their careers. By fostering both personal and professional development, we ensure that every Customer Relations has the ability to reach their full potential. We are excited to welcome you to a team that guarantees: Diversity & Inclusion Equal Opportunity Advancement Training & Development Mentorship Programs Biweekly team events What Do You Need to Apply For The Customer Relations Trainee Role? High school diploma or GED is required 0-2 years' experience in customer service, retail sales, hospitality or a related field Strong public speaking skills and the ability to confidently interact with customers, clients and teammates Solution-oriented mindset and resilience in overcoming challenges Exceptional time management and organizational skills The ability to work flexible hours including evenings and weekends as needed P.O.W.E.R. Executives is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. #LI-Onsite

23452We are a telecommunication-based consulting sales and marketing firm. We help our client's popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Support Representative to assist with our firm's strategic and productive marketing and sales campaigns. Our next Customer Support Representative will be responsible for adequately executing our marketing and sales directives and being the brand's face and voice. In addition, we expect our new and energetic Customer Support Representative to build quality relationships with new clientele, maintain existing customer accounts, and assist in the increase of overall quarterly and annual production of new sales and customer acquisitions. Our Customer Support Representative Will Be Responsible To: Engage in communication with customers directly, be an expert on all sales product knowledge and educate them on their desired product inquiry Research target markets to better identify and engage with new and existing customers to help bolster our sales pipeline Communicate the features and benefits of specific products/services based on individualized needs Overturn objections as necessary throughout the sales process and answer questions as they arise Respond in a prompt, effective, and professional manner to all account inquiries Attend regular product training sessions with other Verizon Customer Support Representative teammates and upper-level management Desired Skills for Success For Our Next Customer Support Representative: A High School Diploma or equivalent is required 1-2 years of experience in a customer service or sales role is highly recommended Excellent communication skills, both verbal and nonverbal A tenacity and desire for growth and knowledge A driven mindset with impeccable time management skills and a superior work ethic Positive and professional demeanor while working with other Verizon Customer Service Associates and customers #LI-Onsite

div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"divb Job ID -14790/b/divdivb Chesapeake ,VAbr//b/divdivb Only 3 months contract , may turn full time perm. /b/divdivb CW_On-Site Services Specialist. IMS Ops /(Customer Service)br//b/divpstrongspan/span/strong/ppbui Excellent Customer service with internal customer is expected. /i/u/b/pdiv The majority of work this person will be doing will set the pace for the other employee's in the department. Speed and accuracy are expected. person will be opening mail removing any barriers such as staple and preparing the mail for the next step in the process of scanning. br/Must possess the ability to sit and/or stand for extended periods of time as required. br/Attention to detail is a must, as well as the ability to complete assigned and repetitive tasks. br/Candidate needs to be able to lift up to 50 pounds. br/Candidate needs to be able to work overtime with little to no notice as well as occasional weekends, amp; must have reliable transportation. br/employee will be working the same schedule as the employee's in the department: br/Additional overtime hours may be needed with little to no notice depending on the work flow. br/br/bu Responsibilities: /u/bbr/Daily work to include but not limited to, opening mail removing Barriers such as staples and clips, stacking correspondence in method described by the supervisor. br/Assisting in the mail room sorting mail as needed and delivering the mail throughout the department. br/ Keep hourly tracking of completed work and turn in daily tracking sheets to the supervisor. br/Employee will be responsible for keeping track of their own worked hours and report the time card to their agency before the beginning of their shifts on Monday morning to be approved. br/employee is to maintain the efficient work atmosphere while working in the department as to know distract other employee's. br/ Employee is expected to assist wherever the supervisor requires them and to do what the Supervisor request of them. br/Employee needs to be respectful and polite to all personnel and Clients while in the building Comments/Special Instructions Attached Documentation:No record(s) found. pspanspan /span/span/ppspanbr//span/ppspan Thanks ,/span/ppspan Asma Khan Suri/span/p/div/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pAll your information will be kept confidential according to EEO guidelines. /p/div/section/div

We are one of the area's leading promotional marketing firms. We are looking for motivated and innovative individuals who enjoy working in a team-oriented environment to represent our prestigious clientele. As an AT&T Customer Representative, you'll be an integral part of our team, making retail events come alive in a way that resonates with today's generation. We are currently seeking a creative, hardworking AT&T Customer Representative to work closely with the members of our telecommunications division in the planning, coordination, and execution of our marketing initiatives. Our high volume and customized campaigns are a direct result of the unmatched work ethic and ability to "think outside the box." Every team member is hands-on at the actual events and is able to see the direct results of their marketing efforts. This is a fabulous entry-level opportunity to assist with the day-to-day execution and management of the basic marketing and promotions functions of our firm. As an AT&T Customer Representative, you'll work hard, but you'll also learn a tremendous amount about the ins and outs of marketing, and get to experience the joys and challenges of working as part of a fast-paced and highly entrepreneurial team. Responsibilities: Assist in the development and implementation of marketing campaigns and strategies Ensure top-notch customer service at the events with the promotional marketing staff Drive client acquisition, lead generation, and brand loyalty through sales activities at the events Complete rigorous leadership training with the potential to take on own events and projects for new clients Consult in client compliance Additional responsibilities as directed The ideal candidate must have strong written and verbal communication skills, including a strong customer service orientation, and excellent organizational/time management skills. This is a fast-paced environment where you will be working as part of a team as well as independently. Strong attention to detail and well as deadlines is most critical. #Li-Onsite

Company Cox Communications, Inc. Job Family Group Sales Job Profile Inbound Sales Representative - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Variable Compensation Hourly pay rate is $14.90 - $22.31/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $15,348.00. Job Description You must live within the area of Hampton Roads, VA. The Inbound Sales Representative is a full-time position currently working in the office. This is a highly consultative sales opportunity. Call center hours of operation are 8am - 11pm, Mon - Fri and 9am - 9pm, Sat. We have a shift bid process that you will go through before you are finished with the training program. As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual salary amount of $49,813.60. This reflects the full-time hourly base rate of at least $16.57, and target commission is $1,279 a month. Employees also receive a ramp period of 2 months to adjust to commission earnings. What You'll Do You'll make residential customers feel "at home" with our products and services. That means being an Einstein about everything we offer as well as a whiz around the marketing campaigns that fuel those inbound calls. This is a quota, commission-based gig, so your earnings are in your hands. One way to do this will be to be super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer. You'll help to solve customer requests so you can handle some of the more challenging sales situations yourself. You may also pick up the phone to support other departments with overflow calls. As you grow your skills, you'll have the opportunity to support your peers in the sales team through best practice sharing and peer coaching. What's In It for You? You'll be sold on Cox's great, highly competitive pay, generous incentives, and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. We also know it's important to work alongside colleagues who "get you". At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate your rainmaking sales skills in other sectors where we operate like cleantech, health care and new forms of transportation mobility. Who You Are You're someone who anticipates customers' needs so you can not only offer them what they need now, but also what they'll need next. But your idea of being a "selling machine" isn't about pushing products, it's about listening, and fitting a customer to the solution that works best for them. People tell you you're a good listener, and you bring that rare gift into your workplace, leading to a remarkable response reflex. You resolve issues like a Nobel Peace Prize nominee, and understand that, despite the "flying solo" nature of remote sales work, you're also a proud member of a tight-knit team. Relationships come easy to you, and you're not afraid of change, computers, or clowns. Eh, maybe not the clowns. Others look to you for leadership, guidance, and support when needed. Qualifications: Minimum: * High school diploma, GED, or relevant work experience. * Excellent computer skills. * Effective communication skills and ability to multi-task. * Excellent interpersonal skills and teamwork. * Excellent ability to persuade others through direct/indirect influence. * Ability to quickly establish customer relationships in a fast environment. * Demonstrated capacity to thrive in a high-change, often ambiguous business environment. * Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. Preferred: * Telecommunications industry experience. * 1+ years in a sales quota environment. * 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.). Join the Cox family of businesses and make your mark today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Job Title: Service Advisor Reports To: General Manager and Car Wash Assistant Manager FLSA Status: Hourly - Non-Exempt About Car Spa: Since our establishment in Jacksonville, Florida in 1999, Car Spa has been synonymous with high-end cleaning and detailing services tailored to meet our customers' needs. Our inaugural location was meticulously designed to exceed expectations, setting the standard for excellence in automotive care. Over the past two decades, Car Spa has experienced remarkable growth, expanding to encompass 15 locations across four states. Despite our expansion, our commitment to providing an unforgettable experience to each and every customer remains unwavering. At Car Spa, we take pride in ensuring that every vehicle leaves our facilities not only clean and shiny but also with the satisfaction of receiving top-tier service. Our dedication to excellence has solidified Car Spa as a trusted name in the automotive care industry. Essential Duties and Responsibilities: Successfully complete Car Spa's Service Advisor Certification Program, demonstrating comprehensive knowledge and proficiency. Execute the 7-step customer interaction model with precision and enthusiasm, prioritizing customer satisfaction and exceeding sales goals. Conduct efficient processing of customer transactions using various payment methods at the entrance to the tunnel. Proficiently operate Point-of-Sale System and Tunnel Control System, ensuring seamless service delivery. Safeguard vehicle accessory items susceptible to damage in the car wash tunnel, demonstrating meticulous attention to detail. Address customer inquiries regarding Car Spa's comprehensive range of services with clarity and professionalism. Maintain versatility by undergoing cross-training to perform all vehicle services, including car wash and express detail services. Fulfill additional responsibilities as delegated by management, exhibiting flexibility and a proactive approach. Working Conditions: Embrace working outdoors in diverse weather conditions, demonstrating resilience and adaptability. Prioritize safety in a dynamic environment with constant traffic movement, remaining vigilant and agile. Demonstrate physical agility by accessing all areas of vehicles, necessitating bending, reaching, stooping, and stretching. Qualifications: Mandatory: Previous experience in delivering exceptional customer service, showcasing strong interpersonal skills. Proficient communication abilities, enabling effective interaction with customers and team members. Preferred: Proven track record in sales, leveraging persuasive communication to drive revenue growth. Prior exposure to the automotive or car wash industry, facilitating a seamless transition into the role. Familiarity with automotive services, enhancing understanding and efficiency in service delivery. Next Possible Position(s): Car Wash Assistant Manager Join our dynamic team at Car Spa and become part of a legacy built on excellence, passion, and a commitment to exceeding customer expectations! This position is eligible for bi-weekly bonuses!

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health. Job Description We are seeking candidates with prior clinical experience, to join our team. This position will be responsible for scheduling all non-surgical office appointments, responding to incoming phone calls from established patients and other external callers, and communication with sites to ensure that patient phone call requests are resolved in a timely manner. This role is critical to creating a positive first impression for the practice and to show patients a "we care" attitude. Evaluate patient's needs and determine appropriate site and provider of care. Register patients by gathering demographic information with the highest possible proficiency, and verify existing data. Promptly and courteously answer and screen incoming calls and route them appropriately according to established customer service guidelines. Prioritize calls using courteous and professional attitude to ensure the highest satisfaction from patients. Verify and/or confirm appointments for patients. Provide various types of information to assist patients. Arrange the services of an interpreter when deemed necessary Ensure that all new patient medical notes from referring providers are scanned into electronic medical chart. Qualifications Possesses strong oral and written communication skills for corresponding with physicians, patients, fellow employees, third party insurance company representatives. Athena experience preferred Previous experience as RN, LPN, Medical Assistant Must possess strong customer skills Additional Information All your information will be kept confidential according to EEO guidelines.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Benefits Call Center Representative** **ONSITE - Chesapeake, VA** **Monday - Friday | 8:30 AM - 5:30 PM EST** **Weekends Off!** Some overtime may be required. Plenty of growth opportunities! Health benefits for you and your family, including medical, dental, and vision, starting on day 1 of work! **About the Benefits Call Center Representative Role:** As a member of the Benefits Call Center team, you will help people every day by taking calls, actively listening, and discussing employee benefits. Calls may range from healthcare benefits and retirement benefits to additional employee perks. You will manage a steady volume of incoming calls throughout your entire shift while navigating multiple systems. You may also be asked to perform back-office duties, such as processing claims, filing paperwork, and other administrative tasks. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success. **Requirements:** We're looking for individuals who have a passion for customer service, natural empathy, and the ability to deliver comprehensive solutions. To be successful in this role, you should have: + Previous customer service and/or call center experience + Experience working with healthcare and employer benefits is highly preferred + Keyboarding and MS Office proficiency + Basic computer knowledge (e.g., command prompts, shortcuts, troubleshooting system issues efficiently) + Excellent verbal and written communication skills + Strong problem-solving skills + Ability to effectively multitask + Ability to work independently with minor supervision + High school diploma or GED + Ability to pass a criminal background check and drug test (THC included); background check may include employment and education verification + Must be 18 years of age or older **Why Join Us?** + Supportive team environment + Opportunities for career growth + Comprehensive benefits package _Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay range for this role is $15.00 - $16.00._ Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** . _At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._

Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley. Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 390,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia. Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to: Investing in You: Educational Assistance, encompassing books, lab fees, registration costs, and more. Support for Student Loan Repayment. Abundant Career Growth Opportunities. Time Off That Matters: Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap. Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too! Paid Sick Time for all team members. Financial Security: Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option. Company-covered short- and long-term disability insurance. Complimentary Life Insurance and the choice of additional Voluntary Life Insurance. Flexible Health Care and Dependent Care benefits. Langley Federal Credit Union is currently hiring for a Full Time Loan Fulfillment Representative to work on-site from our Oyster Point Office located in Newport News, VA. Job Summary: Coordinates and processes a high volume of loan products and services in the loan fulfillment department to support Consumer Lending. Engages in a high volume of interactions and communications with internal and external members. Serves as subject matter expert in funding processes. Essential Functions, Duties, and Responsibilities: Provides members with a wide variety of information on products and services, which would expand their relationships with Langley resulting from inquiries via email, phone, and written correspondence. Analyzes members' needs and determines appropriate course of action, including product selection, loan terms, and ancillary product offerings. Utilizes loan origination system and CRM to manage a pipeline of active consumer loan applications. Reviews loan applications for accuracy and corresponds with members to obtain and verify documentation. Communicates directly with internal staff concerning pending applications and provides funding assistance. Finalizes and disburses loan products to ensure compliance with Langley's policies and procedures. Maintains high production, quality, and service standards for consumer lending. Corresponds with members to obtain required documentation to process and fund loans. Qualifications: One to three years of related experience and/or training or equivalent combination of education and experience required. Bilingual Spanish strongly preferred Keys to our Success: Service Champion - Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities. Langley Ambassador - Demonstrates a passion for Langley's vision, encouraging diversity, equity and inclusion while considering Langley's values when making decisions and taking accountability for delivering results. Agile in Action - Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future. Team Driven - Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities. Continuous Learner - Maintains an understanding of Langley's business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization. Physical Requirements: The physical demands described here must be met by an employee to successfully perform this position's essential functions, duties, and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is constantly required to sit or stand for extended periods of time and use their arms, hands, and fingers to operate standard office equipment like a mouse, keyboard, phone, etc. Specific vision requirements for the job include close vision (at twenty inches or less). Hearing and speaking clearly is needed to interact with coworkers, members, and vendors. Working Conditions: The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work is generally performed in a climate-controlled office environment where the noise level is typically quiet to moderate. This job description is not designed to cover or contain a comprehensive listing of functions, duties, or responsibilities required by the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time, with or without notice. We look forward to receiving your application and eagerly anticipate the opportunity to learn more about your qualifications and aspirations. Your unique perspective and skills could be a valuable addition to our team. We're excited to delve deeper into your background and potential fit with our company culture. Thank you for considering joining us on this journey, and we can't wait to get to know you better!

Job Title: Call Center Representative Job Type: Full Time (40 hours/week) The Michelle Martin Group (MMG) is a trusted recruitment agency dedicated to connecting exceptional talent with outstanding opportunities. We are currently seeking a friendly, patient, and customer-service oriented individual to join our call center in Norfolk, Virginia. This is an excellent opportunity for a bilingual (English and Spanish), dedicated, and detail-oriented individual to provide exceptional customer support. Job Type: Full-time, On-Site (5 days per week, 40 hours per week) Must have availability to work at least one weekend day Responsibilities: Handle customer calls in a professional and courteous manner (no cold calling) Assist customers with inquiries, issues, and support requests Provide excellent customer service through active listening and clear communication Meet quality, productivity, and call metrics goals Collaborate with the team to continuously improve customer experience Requirements: Fluency in both English and Spanish (reading, writing, and speaking) Minimum 1 year of customer service or call center experience Strong verbal and written communication abilities Excellent problem-solving and multitasking skills Commitment to providing exceptional customer care Compensation and Benefits: Competitive hourly wage (15+ per hour) Comprehensive benefits package including health insurance, PTO and training Opportunities for long-term career advancement If you are a bilingual (English/Spanish) customer service professional looking for a new challenge, we encourage you to apply today! The Michelle Martin Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Immediately hiring Overnight Call Center Representatives! Call Center Representatives at notify MD provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client. We have supportive and compassionate teams that are collaborative and dedicated in a fast-paced environment. We focus on teamwork and exceeding our client's expectations. We are looking for a candidate with excellent communication skills and computer literacy for Onsite, Overnight - 8-hour shifts. No experience needed! We provide all the training in a positive team environment designed for your success! Your work will include: Professionally handling incoming calls Greeting callers with a polite and pleasant tone Gathering and relaying required information Verifying and entering information accurately into our system Qualifications Needed: A welcoming voice with an upbeat tone Strong command of the English language with good spelling and grammar Computer skills in a Windows based environment Good attendance The ability to type 35 words per minute or more Availability to work one weekend day Our benefits for Full Time Employees include: Employee Stock Ownership Full Medical, Dental, and Vision Benefits Paid Vacation Traditional 401K with company matching Free Life Insurance policy Legal Assistance Compensation: $17.50 / Hour notify MD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

div class="col col-xs-7 description" id="job-description" h3span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"strong Call Center Representative/strongbr/br/With more than 25 years in business, strong Bath Source/strong is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free.br/br/Bath Source is looking for a Call Center Representative for our Chesapeake, VA market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes.br/br/strong General Purpose:/strongbr/br/Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.br/br/strong Responsibilities:/strongbr/• Deliver scripted pitch to the homeownersbr/• Adjust scripted pitch to meet needs of specific homeownersbr/• Handle homeowner's questions and objectionsbr/• Obtain homeowners information including names and addresses phone numbers etc.br/• Receive appointments over the telephonebr/• Input appointment details into the computer systembr/• Input homeowners' information and important details of conversationbr/• Confirm appointments placed with canvassers or sales representativebr/• Issue appointments for reps to meet prospective homeownersbr/• Quality control phone callsbr/• Answer telephone calls from potential homeowners who are responding to advertisementsbr/• Contact homeowners to follow up on initial interactionbr/• Update lead information and maintaining reportsbr/br/strong Qualifications:/strongbr/• Knowledge of sales and marketing principles and strategiesbr/• Relevant work experience in telemarketing, sales, marketing, or promotionsbr/• Product knowledge --Training providedbr/• Proficiency in relevant computer applications/span/span/h3span style="font-size:14px;"span style="font-family:Arial, Helvetica, sans-serif;"strong Benefits:/strongbr/• Medical, Dental, Vision Insurancebr/• 401(k)br/• Paid Vacation/span/spanbr/ /div

Customer Service Agent This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions, as noted below. Additional responsibilities include a ramp, aircraft cleaning, operations, wheelchair assistance, and commissary duties as required. Essential Duties and Responsibilities: Processing Customer tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers, and providing hotel, meal, and taxi vouchers when appropriate Ensures FAA, Airline, and airport regulations are followed Enforces safety/security measures and protects sensitive zones Assists Customers with special needs, i.e., Customers who need assistance in boarding Brings Wheelchair passengers from ticket counter to gates and gates to baggage service Excellent communication skills Able to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours, including swing and graveyard shifts, plus weekends and holidays Must be well-groomed and physically fit Completely clean and search an aircraft Other duties as assigned MUST HAVE VALID DRIVER'S LICENSE Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 Able to attend required training Physical Demands : You must be able to carry a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; you must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the position's essential functions safely.

Essential Duties & Responsibilities (included but not limited to) The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability to handle moderately complex clerical duties. Ability to deal effectively with department employees by telephone. Ability to enunciate clearly in a well-modulated voice. Acts as a full-time operator on a one or multi-position switchboard. Handles complaints and difficult problems arising out of the operation of the switchboard. Provides callers with routine non-technical information and refers to other questions to proper persons. Performs related clerical/typing responsibilities associated with the switchboard. Operate attendant Intellidesk Console Keyboards, NEC DT300 or DT700 Telephones, Various paging and alarms systems (Symplex Alarm System) Implements regulations and directives regarding the provision of switchboard services. Requirements ANSWER AND PROCESS ALL INCOMING CALLS The candidate shall answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crises periods. Calls shall be answered in priority order. Incoming calls shall be routed appropriately throughout the facility. The candidate shall receive collect calls, only if authorized and obtain and record time and charges. The candidate is responsible for immediate, professional responses to and recording the following: emergency alarms, codes, bomb threats, fires, and disasters. They shall also be required to receive and transmit over two-way radios. The candidate shall follow the instruction if a bomb threat is received. Written procedures and formats for this type of reporting are currently established in the telephone office. Operators are not authorized to place personal calls for employees, visitors or patients. Use of credit cards, collect calls and third-party calls are not permitted. Operators shall be polite and explain to callers when calls cannot be completed as requested. Operators shall be responsible for ensuring that no unauthorized long-distance calls are made through the switchboard. Personal calls while on duty shall be restricted for emergencies only. Information services include using the overhead paging system and Zetron radio paging system to relay messages, announcements and implement various procedures dictated by telecommunication and IT directives which include providing information concerning the health care system to patients and visitors. The candidate shall utilize the facility radio, overhead paging, pocket paging, and code-paging systems as required. Emergency Calls and Alarm Systems: Operators may also be required to receive and transmit over two-way radios. Written procedures for response to these emergencies will be provided by the client. Operators shall make announcements on the public address system. A scripted procedure will be provided for emergency paging and guidelines for announcements on the public address system. All announcements must be made in a clear, efficient and polite manner, and as quickly as possible. The candidate shall assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary. Assist facility staff and patients, when necessary, in placing calls. Calls shall include but are not limited to, commercial and Federal Telecommunication Systems (FTS) calls. Politely, efficiently and in a friendly manner explain to users why calls cannot be completed as requested, if and when a situation of this type arises. The candidate shall maintain a log of all telephone equipment malfunctions and/or complaints regarding telephone service. Upon request of callers, verify telephone equipment malfunctions and report them to Information Resources Management Service (IRMS). The candidate shall become familiar with the functions of the different services within the facility. With this knowledge, determine the area within the campus when the caller does not know the telephone extension. JOB KNOWLEDGE The candidate shall have an understanding of Federal Telecommunications System (FTS) A complete understanding of the equipment presently installed: NEC DT300 or DT700 Telephones. Adequate technical expertise to be able to identify malfunctions and report them to the maintenance unit. Adequate knowledge of filing systems and procedures. Attention to details to ensure the accuracy of distributed documents/mail to the correct addressees. Well organized to prioritize the delivery of mail and documents. Attention to details to ensure the thoroughness and accuracy in placing various documents in the appropriate files and organizing them. Must develop a thorough knowledge of mission organizational structure and sufficient knowledge of specific jobs and individuals to effectively route incoming calls to the proper office. EQUIPMENT Intellidesk Console Keyboards NEC DT300 or DT700 Telephones Various paging and alarms systems (Symplex Alarm System) Basic Siemens Optiset Swiss phone voice pager EDUCATION, TRAINING, AND EXPERIENCE Completion of Secondary School is required Prior Work Experience: Six months to one-year Experience as a telephone operator/switchboard position and some exposure to the technical aspects of telephony to include trunking and key systems is required. BENEFITS Health benefits (Health Insurance Services) Vacation and Holiday Workers' compensation

JOB Posting JOB TITLE: Reservation Agent DEPARTMENT: Rental Boats REPORTS TO: Circle of Boating Manager/ General Manager The Reservation Agent is responsible for carrying out reservation operations for the marina, with a primary focus on customer service and their rental requirements. This role involves engaging with customers both over the phone and in person at the marina, always prioritizing exceptional service. The Reservation Agent is expected to maintain a professional company image in all forms of communication. Given the fast-paced nature of the environment, the ability to work under pressure is essential. DUTIES AND RESPONSIBILITIES: Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system. Provide the highest level of customer and guest service by promptly addressing all requests from customers and their rental needs Answer online inquires and responds to these inquires in a timely manner Performs opening and closing job duties EDUCATION AND EXPERIENCE: Excellent customer service skills - known as someone who goes above and beyond Ability to answer phones in a professional manner Must have a positive attitude Must have highly effective communication skills and time management skills WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Must be able to independently lift, carry, push, and pull up to thirty (30) pounds Must be able to swim or be willing to wear a personal flotation device in instances of emergency Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed. STATEMENT OF PURPOSE This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice. Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.

Company Cox Communications, Inc. Job Family Group Sales Job Profile Inbound Sales Representative - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Variable Compensation Hourly pay rate is $14.90 - $22.31/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $15,348.00. Job Description The Inbound Sales Representative is a full-time position currently working in the office. This is a highly consultative sales opportunity. Call center hours of operation are 8am - 11pm, Mon - Fri and 9am - 9pm, Sat. We have a shift bid process that you will go through before you are finished with the training program. As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual salary amount of $49,813.60. This reflects the full-time hourly base rate of at least $16.57 and target commission is $1,279 a month. Employees also receive a ramp period of 2 months to adjust to commission earnings. You must live within the area of Hampton Roads, VA. What You'll Do You'll make residential customers feel "at home" with our products and services. That means being an Einstein about everything we offer as well as a whiz around the marketing campaigns that fuel those inbound calls. This is a quota, commission-based gig, so your earnings are in your hands. One way to do this will be to be super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer. You'll help to solve customer requests so you can handle some of the more challenging sales situations yourself. You may also pick up the phone to support other departments with overflow calls. As you grow your skills, you'll have the opportunity to support your peers in the sales team through best practice sharing and peer coaching. What's In It for You? You'll be sold on Cox's great, highly competitive pay, generous incentives, and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. We also know it's important to work alongside colleagues who "get you". At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate your rainmaking sales skills in other sectors where we operate like cleantech, health care and new forms of transportation mobility. Who You Are You're someone who anticipates customers' needs so you can not only offer them what they need now, but also what they'll need next. But your idea of being a "selling machine" isn't about pushing products, it's about listening, and fitting a customer to the solution that works best for them. People tell you you're a good listener, and you bring that rare gift into your workplace, leading to a remarkable response reflex. You resolve issues like a Nobel Peace Prize nominee, and understand that, despite the "flying solo" nature of remote sales work, you're also a proud member of a tight-knit team. Relationships come easy to you, and you're not afraid of change, computers, or clowns. Eh, maybe not the clowns. Others look to you for leadership, guidance, and support when needed. Qualifications: Minimum: * High school diploma, GED, or relevant work experience. * Excellent computer skills. * Effective communication skills and ability to multi-task. * Excellent interpersonal skills and teamwork. * Excellent ability to persuade others through direct/indirect influence. * Ability to quickly establish customer relationships in a fast environment. * Demonstrated capacity to thrive in a high-change, often ambiguous business environment. * Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. Preferred: * Telecommunications industry experience. * 1+ years in a sales quota environment. * 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.). Join the Cox family of businesses and make your mark today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

JOB Posting JOB TITLE: Reservation Agent DEPARTMENT: Rental Boats REPORTS TO: Circle of Boating Manager/ General Manager The Reservation Agent is responsible for carrying out reservation operations for the marina, with a primary focus on customer service and their rental requirements. This role involves engaging with customers both over the phone and in person at the marina, always prioritizing exceptional service. The Reservation Agent is expected to maintain a professional company image in all forms of communication. Given the fast-paced nature of the environment, the ability to work under pressure is essential. DUTIES AND RESPONSIBILITIES: Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system. Provide the highest level of customer and guest service by promptly addressing all requests from customers and their rental needs Answer online inquires and responds to these inquires in a timely manner Performs opening and closing job duties EDUCATION AND EXPERIENCE: Excellent customer service skills - known as someone who goes above and beyond Ability to answer phones in a professional manner Must have a positive attitude Must have highly effective communication skills and time management skills WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Must be able to independently lift, carry, push, and pull up to thirty (30) pounds Must be able to swim or be willing to wear a personal flotation device in instances of emergency Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed. STATEMENT OF PURPOSE This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice. Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.