Customer Service Advisor
Customer Service Specialist Job 2 miles from Aurora
Are you excited to dive into the high-growth sportsbook industry? Join our Customer Service department!
We are seeking motivated Customer Service champions eager to be part of one of the world's leading sports online gambling companies. Hiring is underway for our next hiring group scheduled to start on July 7th!
This full-time position follows a flexible pattern designed around the North American sports calendar (evenings, weekends, and holidays) with a rotation to ensure an even schedule. With a starting wage of $23.07 per hour, pay increases to $23.94 post-training. Additional benefits include Company-paid healthcare for employees, annual bonus, 401(k) with Company match, and 33 paid days off.
Preferred Skills, Qualifications, and Experience
Tech-savvy, with the ability to work with various technologies to investigate, communicate and resolve customer inquiries.
Exceptional communication skills, both written and verbal.
Active listener, with the ability to understand customer needs and provide tailored support.
Customer-centric with a passion for delivering outstanding service.
Eagerness to expand personal knowledge and skills.
Meticulous attention to detail to ensure accuracy.
Ability to multitask efficiently in a fast-paced environment.
Creative problem-solving capabilities to resolve challenges independently.
Strong individual and team collaboration skills.
Company-sponsored parking available to all employees.
Maintain compliance with individual licensing requirements according to regulations.
Main Responsibilities
Ensuring every customer interaction is positive and memorable.
Using internal tools to investigate and resolve customer inquiries, coordinating with various departments and escalating issues within the Customer Service department as needed.
Engaging with customers through live chat, telephone, and email, ensuring clear and efficient communication.
Resolving customer requests and complaints promptly and courteously.
Assisting in support of various internal efforts that improve how customers perceive our platform and services.
Demonstrating a thorough understanding of policies, procedures, and licensing requirements to provide accurate information.
Promoting and advocating for responsible gambling practices among customers.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************
Licensed Insurance Customer Service
Customer Service Specialist Job 29 miles from Aurora
Salary: $25.0 - $35.0/hour Experience: 1 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer care team representative. State Farm Agent Team Member. Active Property and Casualty license is required. This is a hybrid position that requires employee to be in the office Tuesday, Wednesday and Thursday 8:30-5 pm and work full day from home Monday and Fridays.
Only candidates that meet the following criteria will be considered:
1. MUST HAVE AN ACTIVE PROPERTY AND CASUALTY INSURANCE LICENSE
2. Must be able to commute to our Boulder, CO office location on Tues, Weds and Thurs
3. Self Starter can self-manage.
Please ONLY apply if you meet the above criteria.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Base pay ($25 - $35/hr based on experience)
Paid time off (vacation and personal/sick days
401k Retirement plan, match
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (must be able to obtain)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
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Member Solutions Representative
Customer Service Specialist Job 14 miles from Aurora
We're Canvas Credit Union
We're passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we believe in providing our members with education, support, and guidance to build strong financial futures.
Canvas "It's About More" Video - YouTube (Click here - or, visit ******************************************* )
Why Canvas?
At Canvas, we're dedicated to transforming financial services from the inside out.
Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.
At Canvas, there are 5 behaviors we live by each day that will continue to help us be known for our heart and our people:
Humble
Empathetic
Accountable
Resourceful
Tenacious
What you'll do
The Member Solutions Representative is responsible for loan modifications, credit score analyses, and collection efforts on real estate and prior modified accounts. They will provide the highest level of quality service to all internal and external members.
Essential Duties/Responsibilities
Review accounts daily to determine if a loan modification or any other form of assistance would be beneficial to both the member and Canvas.
Contact delinquent share accounts and loans by phone, mail, and email; take appropriate action to bring current.
Analyze financial situation of delinquent borrowers; make recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful.
Maintain accurate and complete files, collection notes and reports on all collection and recovery activity.
Exemplify a high level of collection and customer service experience needed to effectively manage Real Estate and Non Real Estate Collection queues.
Review and process Right of Offset to eligible member accounts.
Exhibit support for the organization's goals, values, initiatives and cost control.
Process loan modifications on auto and real estate loans.
Complete signature loan applications.
Process restart loans.
Evaluate current credit bureau reports.
Assist in preparation for the Special Assets and Real Estate meeting.
Perform credit score analyses.
Maintain an acceptable level of delinquency in assigned real estate and mod queues.
Consistently meet daily department demands and promote member satisfaction.
Exhibit support for the organization's goals, values, initiatives and cost control.
Adhere to Credit Union policies and procedures and all relevant Federal and State regulations.
Comply with Bank Secrecy Act (BSA) and other compliance requests and requirements.
Follow all safety and security guidelines to properly safeguard member and organization assets.
Embrace ongoing education and learn/apply new skills and software applications.
Maintain up-to-date and accurate filing system.
Regular attendance and punctuality are essential functions of the job
Perform other job duties as assigned.
Pre-employment background review (components include: criminal, employment, address, social security number, motor vehicle record, global sanctions, and sex offender)
Job Qualifications
Knowledge, Skill and Ability:
Professional, courteous and effective verbal and written communication skills.
Strong interpersonal and customer service skills.
Ability to organize and prioritize workload; manages multiple priorities.
Strong problem solving and decision making skills.
Must be a self-starter and able to work independently.
Extensive knowledge of MS Office (Outlook, Excel, Word).
Ability to maintain confidences.
Multi-lingual capabilities to include Spanish are a plus.
Proficient in MS Office (Outlook, Excel, Word).
Ability to maintain confidences.
Current Canvas employees must be meeting performance expectations and consistently demonstrating HEART behaviors to be considered.
Education or Formal Training: High school diploma or GED.
Experience: Three to five years of collections, customer service or related experience. Financial institution experience preferred.
This position has a starting pay range of $22.00-$24.00/hourly, and final pay rate will be determined based on experience, education, skills, and internal equity factors.
Canvas benefits
Medical/Dental/Vision Insurance
Paid Vacation
Paid Sick Time
Paid Holidays
Paid Wellness Day
Paid Volunteer Time
Flexible Spending Account
Health Savings Account
World Class 401(k) Plan
Tuition Reimbursement
Rate Discounts on Qualifying Loans
May be eligible for incentives or discretionary bonus based on results
Working Environment/Physical Activities
High volume, fast-paced, office environment. The job routinely uses standard office equipment such as computers, phones, printers, copiers, fax machines and filing cabinets. The position requires manual dexterity, the ability to lift files and open filing cabinets. The position requires bending, stooping, or standing, as necessary.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Position will be open until filled, or if unable to fill until posting is canceled.
Marketing and Sales Support Specialist
Customer Service Specialist Job 2 miles from Aurora
Immediate need for a talented Marketing and Sales Support Specialist. This is a 06+months contract opportunity with long-term potential and is located in Denver, CO (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-72811
Pay Range: $25 - $27/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Any Travel for this role?: 15-20% Driving during shift required.
In the field, EE would be supporting the Marketing efforts, Sales calls, Canvasing towns, Marketing events.
Remote Options (Fully Remote, Partially Remote, KP Onsite): Partially Remote (Some fieldwork involved)
Key Requirements and Technology Experience:
Key Skills; Healthcare Insurance, Sales, Lead Generation
Required Level of Education: High School Diploma
2 years experience marketing, sales, business development, in Health insurance sector.
Specific Systems Knowledge Required: MS Office
Specific Systems Knowledge Preferred: Salesforce
Top Three things Worker will be doing: Sales Support worker, Marketing Events, Lead Generation and or Business Development
Top Three Skillsets needed: Sales Background, People Person, Motivated, exceptional follow through.
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Consult, Customer Success
Customer Service Specialist Job 2 miles from Aurora
This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area.
Essential Functions:
• Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities.
• Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business.
• Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention.
• Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person.
• Other Duties as assigned
Minimum Qualifications:
Education: Bachelor's Degree or Equivalent experience
Years of Experience: 3-5 Years
Years of Management: No Experience Needed
Preferred Licensing, Certifications and Skills:
• Experience with Customer Relationship Management Software preferred.
• Ability to travel approximately 25% for office visits and events.
Standard Knowledge, Skills and Abilities:
•Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job
•Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
•Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions
•Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress
Hire Range/Rate:
$60,000 - $74,000
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
Competitive Medical, Dental, and Vision benefits
Retirement plans with optimal company match
Annual bonus/merit opportunity
Educational Assistance
Mental Health support program
M.O.R.E. Events offered in-person and virtually
Mentorship program
Employee Resource Groups
Community Engagement
Diversity, Equity, and Inclusion
Parenting
Remote
Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
*As measured by transactions sides
Application Deadline: April 20, 2025
Customer Experience Representative - Bilingual
Customer Service Specialist Job 2 miles from Aurora
IntelliSource is searching for a bilingual (Spanish/English) Customer Experience Representative to join our solar industry partner's team in Denver! Our partner helps people get access to solar at an affordable price with no installation required. This is an exciting and complex job that requires excellent communication, organization skills, and data entry management.
The Customer Experience Representative is responsible for interfacing with customers, sales representatives, marketing, and development teams to handle a variety of questions. You would learn about solar and respond to and provide assistance to our partner's customers and internal stakeholders in areas such as billing, information updates, transfers, agreement inquiries, and some administrative tasks.
Monday-Friday schedule working remotely (training will be in-person)
2-3 years of related work experience
Bilingual Spanish and English required, written and verbal
What We Offer:
Competitive Compensation: $20/hour
Awesome and Affordable Benefit Packages including medical, dental, vision, PTO and 401K
Dynamic Environment: Dive into a fast-paced, ever-evolving atmosphere where every day brings new challenges and opportunities for growth.
Fun Team Culture: Join a team that knows how to work hard and have fun doing it, all while supporting each other like family.
Career Development: Take advantage of ongoing training and development opportunities to enhance your skills and advance your career in the exciting world of accounting.
Job Duties:
• Responsible for incoming calls and making outbound calls to resolve customer inquiries
• Friendly and professional phone etiquette
• Determines and develops approaches to administrative customer service assignments and research
• Responsible for customer service tasks which require planning and judgment
• Solves a broad range of customer service problems varying in scope and complexity
Qualified Candidates Will:
• Ability to manage heavy phone activity
• Have a desire to delight customers and go above and beyond the call of duty
• Be able to clearly articulate messages to a variety of audiences
• Can establish and maintain strong relationships
• Be able to offer alternate solutions to existing processes/procedures
• Have time management in fast paced environment
• Possess organizational skills to maximize productivity
• Produce work that is accurate and with eye for detail
• Seek to improve the job and provides solution-oriented feedback
• Demonstrate business judgment by knowing when to work independently and when to collaborate
• Can solve complex issues that are in the best interest of the customer and the company
• Positively manage stress that is typical in a customer service environment
• Write professional and friendly email communications in both Spanish and English
• Be proficient in Microsoft suite to include Outlook, Excel, Word, PowerPoint
• Be available to work an hourly position that may involve occasional overtime
• Prior experience in SalesForce is a plus but not a must!
ABOUT INTELLISOURCE:
Innovative outsourcing + proven execution. Headquartered in Denver, CO, IntelliSource has over 25 years of outsourcing experience - bringing innovative business solutions through people, processes and technology that maximize operations and workforce management across a global landscape.
WE ARE INTELLISOURCE
At IntelliSource, you will always be learning and improving in our consistently fun and challenging environment. We celebrate our differences, value our unique perspectives, and recognize milestones to uplift each other and be our best in what we do. IntelliSource is a reflection of our people. We are committed, inclusive, and lead with intention. Our varied departments are in full alignment to reach the common goal of seeking and identifying opportunities to ignite the possibilities within us and those around us. Whether remote, at a satellite location, onsite with a customer, or at our headquarters office - we take great pride in our company culture and the diversity within our organization that has developed over the years.
EOE STATEMENT
IntelliSource, LLC is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We are an E-Verify Employer.
#ISAllMulti
Consult, Customer Success
Customer Service Specialist Job 2 miles from Aurora
This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area.
Essential Functions:
* Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities.
* Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business.
* Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention.
* Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person.
* Other Duties as assigned
Minimum Qualifications:
Education: Bachelor's Degree or Equivalent experience
Years of Experience: 3-5 Years
Years of Management: No Experience Needed
Preferred Licensing, Certifications and Skills:
* Experience with Customer Relationship Management Software preferred.
* Ability to travel approximately 25% for office visits and events.
Standard Knowledge, Skills and Abilities:
* Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job
* Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
* Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions
* Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress
Hire Range/Rate:
$60,000 - $74,000
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
* Competitive Medical, Dental, and Vision benefits
* Retirement plans with optimal company match
* Annual bonus/merit opportunity
* Educational Assistance
* Mental Health support program
* M.O.R.E. Events offered in-person and virtually
* Mentorship program
* Employee Resource Groups
* Community Engagement
* Diversity, Equity, and Inclusion
* Parenting
* Remote
* Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
* As measured by transactions sides
Application Deadline: April 20, 2025
Retention & Expansion (Cross-sell) (Manager)
Customer Service Specialist Job 2 miles from Aurora
Grant Thornton is seeking a Retention & Expansion (Cross-sell) (Manager) to join the team. Approved office locations can be found below. As the Retention & Expansion Experience Manager in our Connected Sales & Marketing function, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes.
Your Day-to-Day May Include:
+ Leading the design of end-to-end experiences for the retention & expansion stage (post-sales)
+ Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization
+ Creating user flows, journey maps, and experience specifications that guide implementation across platforms
+ Soliciting feedback and updating design iterations
+ Translating complex business requirements into intuitive, brand-aligned experience solutions and technical requirements
+ Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc.
+ Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle
+ Communicating experience to business stakeholders through intuitive presentations and consumable deliverables
+ Staying current on industry best practices and emerging trends in B2B client experience design
+ Other duties as assigned
You Have the Following Technical Skills and Qualifications:
+ Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred
+ 4-6 years of experience in client/customer experience design, digital marketing, or strategy consulting
+ Demonstrated expertise in journey mapping, service design, and user experience methodologies
+ Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems
+ Experience with data analysis and using insights to drive experience improvements
+ Excellent communication skills with the ability to translate complex concepts for diverse audiences
+ Exceptional project management capabilities and attention to detail
+ Strong leadership skills with experience managing small teams and influencing cross-functional partners
+ Strategic thinking with the ability to align experience designs to business objectives
+ Can travel as needed
The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year.
The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year.
The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year.
About Us
At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better.
In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.
About the Team
The team you're about to join is ready to help you thrive. Here's how:
- Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site.
- Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
- We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ******************
- When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ******************
Here's what you can expect next:
If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************.
Benefits:
We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: **********************************************************
+ Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.
+ Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.
Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.
Additional Details:
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************.
For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Customer Support Concierge
Customer Service Specialist Job 12 miles from Aurora
TMS Support Concierge - No Healthcare Experience Required Who We Are: We're top-tier concierge medicine obsessed with giving our patients the best care in the game. We're looking for a TMS (Transcranial Magnetic Stimulation) Technician to join our crew and help our patients crush their mental health goals. The only experience needed is EXCELLENT customer service and we'll train you on the rest.
What's the job?
You'll work 1:1 with patients, running our high-tech TMS machine to deliver next-level therapy. You will collaborate with the patient's provider to own positive outcomes for the patient. Your job is to make patients feel supported and hopeful during their sessions while keeping things pro. It's all about driving real results and better patient outcomes.
What You'll Do:
Operate the TMS machine like a boss, following clinical protocols.
Chat with patients, keep their spirits up.
Stay sharp and professional in our upscale office.
Learn how to engage them in activities that heal their brain.
Team up with our squad to make sure patients are thriving.
What You Need:
2+ years in a legit customer service environment. (Full time experience is required)
Mad interpersonal skills-warm, calm, and always professional.
Gotta stay steady and focused, even on tough days.
100% committed to patient privacy and keeping things confidential.
No political activism or anything that could mess with our neutral patient vibe.
Ready to ace a background check and bring strong references.
Who We Want:
People who are all about helping patients win at mental health with a polished, pro attitude that fits our high-end practice. You're here to make a difference, not drama.
Who We Don't Want:
No shade, but if you've got unprofessional experience, personal struggles that could affect patient care, or you're not in it for the long haul, this isn't your spot. As a team we put patients first!
Why You'll Love It:
Come embrace the vibes of a cutting-edge office with a tight-knit team.
Grow your skills in a place that's all about excellence.
Help patients see real progress with game-changing treatment.
How to Slide In:
Drop your resume and a quick note about why you're a fit along with it, or email [email protected]. Only the real ones will get a callback.
We're All About Fairness:
Everyone gets a fair shot, no matter your race, gender, religion, disability, veteran status, or anything else protected by law.
Heads-up: This job needs you to bring your A-game with emotional maturity and professionalism. If that's not you, keep it moving.
In accordance with Colorado's Equal Pay for Equal Work Act this position has an hourly wage of $25/hr.
Meat Customer Service FT
Customer Service Specialist Job 25 miles from Aurora
Job Details Castle Rock, CO $16.00 - $18.00 HourlyDescription
Tony's Market Job Description
Title
Meat Customer Service
Department(s)
Meat Department
Reports to
Meat Department Manager
Job summary Responsible for offering extraordinary customer service to all customers.
Summary of essential job functions
Immediately greet all customers and ensure extraordinary customer service.
Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints.
Solicit sale of new or additional services or products by educating customers and offering suggestions.
Take customers' orders and write ordered items on tickets.
Prepare food using recipes or following directions.
Wrap items according to Tony's standards.
Label items sold using scales or other pricing methods.
Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability.
Fulfill special orders and requests utilizing all tools provided.
Replenish foods in demos and display cases.
Abide by safety, health and security rules.
Complete specials projects and other duties as assigned
Regular and consistent attendance is essential for this position.
Standard job functions
Upholds the 7 guiding principles of the company
Support goals and vision of General Manager
Consistently presents a professional personal image and uphold the company's uniform policy
Maintain safe, clean and well-organized working and shopping environment
Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.
Ability to work a flexible schedule including evenings, holidays and weekends
Knowledge, skills and abilities required
Strong interpersonal and verbal communication skills
Ability to multitask and use organizational skills
Sales & Client Experience Specialist Sr - Retail - Mountain West Market
Customer Service Specialist Job 2 miles from Aurora
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our
customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Sales & Client Experience
Specialist Senior within PNC's Retail Banking organization, you will be based in Denver,
CO and will house out of the Park Meadows branch.Job Description
Supports sales and
customer experience strategy execution. Is accountable for tactical execution in one or more channels.
Supports the development of tactics aligned with strategic priorities. Implements initiatives to grow revenue including acquisition, growth, retention, and cross-channel experiences.
Through observation and coaching, identifies variability in performance and makes recommendations to management to address performance gaps .
Directs the development and delivery of readiness materials for the execution of sales and client experience initiatives.
Coordinates the execution of sales and
customer experience strategies and tactics with key stakeholders. Monitors, observes and coaches at the front line. Communicates results and best practices, and makes recommendations to management.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align
customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating
customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAccount Management, Competitive Strategies,
Customer Experience (CX), Negotiation, Operations Management, Strategic PlanningCompetenciesDecision Making and Critical Thinking, Effective Communications, Influencing, Knowledge Of Sales Channels, Planning and Organizing, Products and
Services, Program Management (M0260), Sales Function, Strategic Sales PlanningWork ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military
service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.Pay TransparencyBase Salary: $63,250.00 - $119,600.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 06/09/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of
service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at
[email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Junior Customer Service Agent
Customer Service Specialist Job 29 miles from Aurora
At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director.
RESPONSIBILITIES:
• TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly.
• CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors.
• PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company's ability to market and connect with consumers effectively.
• CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ's while meeting with interested parties.
• DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers.
QUALIFICATIONS:
Bachelor's degree or 2 years of related experience
Proven ability to lead, train, and develop others
Strong communication and interpersonal skills
Demonstrated success in achieving sales targets and driving revenue growth
Ability to travel to retail sites as needed
Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.
Customer Retention Specialist
Customer Service Specialist Job 29 miles from Aurora
As our Merchant Retention Specialist, you'll work directly with merchants who are at risk of canceling and help them find value in SumUp's products again. Your goal is to resolve concerns, rebuild trust, and ensure long-term merchant success. What you'll do
Manage inbound cancellation calls and retention cases, guiding merchants through personalized solutions to reduce churn.
Proactively reach out to merchants flagged for inactivity, dissatisfaction, or NPS concerns-rebuilding confidence through training, troubleshooting, and re-onboarding.
Maintain a daily workflow of 45+ outbound calls and 10+ resolution activities, while keeping your churn queue below 20.
Reverse 6+ “awaiting cancellation” accounts per month and conduct 40+ one-on-one merchant trainings per month.
Keep discounts under 6% and one-time credits under 60%, preserving revenue while resolving concerns.
Surface churn trends, customer feedback, and recurring issues to help influence upstream improvements across product, CX, and sales.
You'll be great for this position if
You have 1-3 years of experience in customer retention, account management, or sales-ideally in a high-volume or merchant-facing environment.
You're calm under pressure and skilled in objection handling, de-escalation, and building trust through conversation.
You're proficient in CRM tools (especially Salesforce) and familiar with POS or payment processing systems.
You thrive in fast-paced environments, juggling multiple cases and calls while meeting daily KPIs.
You're empathetic, solution-oriented, and passionate about helping small businesses succeed.
You take ownership of your work, adapt quickly to change, and communicate clearly with both merchants and internal teams.
Demonstrate strong accuracy and precision while being able to work efficiency.
Compensation:
Compensation will be finalized based on the candidate's experience and location
$65k-$75k
Benefits & More:
22 days vacation days & 8 sick days plus 11 paid holidays
401(K) employer match and Paid Parental leave
Sabbatical after every 3 years of employment
We're a truly global team of 3200+ people from 60+ countries, working to help small businesses across 3 continents.
Medical, Dental and Vision benefits
About SumUp
We believe in the everyday hero.
Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate.
Job Application Tip
We recognize that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.
Client Specialist - Commercial Term Lending-Commercial Real Estate
Customer Service Specialist Job 2 miles from Aurora
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
Job responsibilities
Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager.
Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts.
Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process.
Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately.
Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting.
Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan.
Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows.
Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process.
Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
Required qualifications, capabilities and skills:
Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
Enthusiastic and self-motivated.
Superior written and oral communication.
Superior customer service skills.
Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
College graduate preferred.
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
Superior interpersonal communication skills, as well as strong attention to detail and time management.
Reservations Agent
Customer Service Specialist Job 29 miles from Aurora
Job Description
Located in the heart of downtown Boulder’s natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience.
St Julien Hotel & Spa is looking for a personable and service-oriented Reservations Agent who can apply their people skills and property knowledge to connect our guests’ needs and travel expectations with the Hotel’s luxury offerings. You will also have the opportunity to earn additional pay incentives to increase your weekly paycheck!
If you are interested in gaining sales knowledge and want to make a meaningful contribution to the bottom line, then
you might be just the candidate we’re looking for!
Essential Job Functions:
Conduct all telephone interactions and reservations in accordance with Forbes/Preferred service standards.
Greet internal and external calls within 3 rings, promptly and politely.
Anticipate and handle all guests' special requests and needs.
Identify and create opportunities for up-selling on guest room reservations whenever possible.
Maintain an up-to-date knowledge of all property details, amenities, and special events in order to accurately answer a wide variety of guest questions.
Remain knowledgeable of current Hotel staff in order to correctly direct phone transfers.
Incentive Programs:
Apply your sales skills to upsell room types and earn additional monetary incentives.
Earn monetary incentives through our "secret shopper" program when you demonstrate exceptional guest service skills.
Other duties as requested by manager.
Qualifications:
Previous hospitality reservations and/or customer service experience highly preferred, but not required.
Must have excellent verbal and written communication skills, general computer knowledge, and should be proficient using MS Office products.
Ideal candidate is someone who can balance working at an efficient, steady pace while maintaining a warm and guest-focused demeanor
Open and flexible availability is required. Interested candidates must be able to work weekends and holidays.
Perks & Benefits:
Medical, dental, and vision insurance options*
Paid time off (PTO)*
Paid holidays (including associate's birthday)*
Paid sick leave
Aflac supplemental insurance options
401(k) with Company match
RTD EcoPass
50% employee discount in Spa and restaurant
Discounted associate room rate
* Requires Full Time employment status
Participation in, and eligibility for, certain perks/benefits is subject to applicable waiting periods and eligibility requirements
FULL TIME POSITIONS AVAILABLE
APPLICATION DEADLINE: 07/31/2025
As a part of our pre-employment screening process, candidates who are extended an offer of employment are required to pass a criminal background check.
Bilingual Call Center
Customer Service Specialist Job 2 miles from Aurora
What we offer: * Comprehensive Benefits: * Medical * Dental * Vision * FSA/HSA * Life and Disability * Accident/Hospital Plans * Retirement with Employer Contributions * Vacation, sick, and extended illness time off options * Open communication with leadership and mission-focused engagement
* Training and growth opportunities with a supportive team invested in your success
Compensation: Approximately $21.00 per hour to start, or more if candidate has significant previous call center experience. All individual pay rates are calculated based on the candidate's experience and internal equity.
What our employees have to say about working at Clinica:
* "I love my work/life balance."
* "I feel welcomed and appreciated by those I work with each day."
* "This is a supportive and close knit work environment."
* "Our supervisors encourage our growth."
* "I love helping people and supporting my community."
Overview of Role:
* Full-Time Schedule: Monday-Friday from 7:45am-5pm. 40 hours per week.*
This is an in-person position at our Samuel building.
* Training is provided to get you comfortable with our systems and processes.*
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Answer incoming calls professionally and use the computer to complete and document caller requests, while providing exceptional customer service.
* Schedule, cancel, confirm or reschedule appointments according to the scheduling guidelines.
* Transfer calls and take/send messages according to protocol.
* Maintain cultural sensitivity when dealing with customers and coworkers.
* Take part in collaborative working relationships in the organization.
POSITION QUALIFICATIONS:
Education and Experience:
* High School diploma or GED preferred.
* Call center or medical facility experience preferred.
* Customer service experience required.
Knowledge, Skills and Abilities:
* Fluency in Spanish required.
* Basic knowledge and comfortability with computers/technology.
* Excellent grasp of Call Center guidelines, protocols and rules for scheduling and managing patients.
* Excellent interpersonal skills enabling the person to be able to react effectively and calmly in emergencies and within strict guidelines.
* The capacity to maintain the trust and confidentiality of the callers.
* Possess multi-tasking abilities and have good attention to detail.
Clinica Family Health and Wellness is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws.
Customer Service Advisor
Customer Service Specialist Job 11 miles from Aurora
Express Sales Team Member Who are we? Cobblestone is Arizona's and Colorado's premier car care destination, offering multiple different services including car washing (full service and express), oil changes, detailing, and more. With 41 Arizona and 35 Colorado locations, Cobblestone has been providing top-tier quality for more than 25 years. The company prides itself on providing unparalleled service, products and customer experience, all at competitive prices and a quick, efficient pace. Cobblestone is dedicated to supporting local communities, non-profit organizations, and local businesses, such as Phoenix Children's Hospital, Children's Hospital of Colorado, first responders, law enforcement, veteran's organizations, teachers and more. Cobblestone annually donates approx. $300,000 to over 125 charitable organizations.
What will you get to do?
* Vibrantly welcome our customers to our business.
* Educate customers on various levels of washes available and what they accomplish
* Makes customers aware of current promotions and incentives to do business with us.
* Advise our customers of Fast-pass unlimited membership benefits
* Assist with customer payments and other inquiries
* Collaborate as a team to ensure our sites are operating at maximum efficiency while maintain image standards
* Perform additional duties as assigned by Management.
* Have fun and make money!!
What will you bring?
* Previous experience in customer service / sales.
* A positive, energetic and contagious personality with the desire to work in a team centered environment.
* Must be ok working outside in Arizona's 2 different seasons.
* Flexibility to take training and coaching on the fly and apply to work specific scenarios
* Ability to effectively communicate and follow directions.
* Willingness to follow company dress code and operational guidelines.
* Awareness!! We have a lot of heavy machinery at our locations and SAFETY is our #1 priority
What do we offer?
* Pay is rewarding.
* Competitive hourly rate with weekly pay.
* Membership commissions
* Residual commission
* Additional pay incentives for Top Performers.
* Medical, dental and vision. (Based on full/part-time status).
* Opportunity for advancement. We LOVE to promote our Top Performing Employees!
* Free car washes and other vehicle service discounts
We use E-Verify to check employment eligibility:
******************************************************************************************* and ***********************************************************************************************
Cobblestone Auto Spa / Car Wash is an Equal Employment Opportunity (EEO) employer. It is the policy of the Firm to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status.
Reservations Agent
Customer Service Specialist Job 29 miles from Aurora
Located in the heart of downtown Boulder's natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience.
St Julien Hotel & Spa is looking for a personable and service-oriented Reservations Agent who can apply their people skills and property knowledge to connect our guests' needs and travel expectations with the Hotel's luxury offerings. You will also have the opportunity to earn additional pay incentives to increase your weekly paycheck!
If you are interested in gaining sales knowledge and want to make a meaningful contribution to the bottom line, then
you might be just the candidate we're looking for!
Essential Job Functions:
Conduct all telephone interactions and reservations in accordance with Forbes/Preferred service standards.
Greet internal and external calls within 3 rings, promptly and politely.
Anticipate and handle all guests' special requests and needs.
Identify and create opportunities for up-selling on guest room reservations whenever possible.
Maintain an up-to-date knowledge of all property details, amenities, and special events in order to accurately answer a wide variety of guest questions.
Remain knowledgeable of current Hotel staff in order to correctly direct phone transfers.
Incentive Programs:
Apply your sales skills to upsell room types and earn additional monetary incentives.
Earn monetary incentives through our "secret shopper" program when you demonstrate exceptional guest service skills.
Other duties as requested by manager.
Qualifications:
Previous hospitality reservations and/or customer service experience highly preferred, but not required.
Must have excellent verbal and written communication skills, general computer knowledge, and should be proficient using MS Office products.
Ideal candidate is someone who can balance working at an efficient, steady pace while maintaining a warm and guest-focused demeanor
Open and flexible availability is required. Interested candidates must be able to work weekends and holidays.
Perks & Benefits:
Medical, dental, and vision insurance options*
Paid time off (PTO)*
Paid holidays (including associate's birthday)*
Paid sick leave
Aflac supplemental insurance options
401(k) with Company match
RTD EcoPass
50% employee discount in Spa and restaurant
Discounted associate room rate
* Requires Full Time employment status
Participation in, and eligibility for, certain perks/benefits is subject to applicable waiting periods and eligibility requirements
FULL TIME POSITIONS AVAILABLE
APPLICATION DEADLINE: 07/31/2025
Customer Retention Specialist
Customer Service Specialist Job 29 miles from Aurora
Job DescriptionAs our Merchant Retention Specialist, you'll work directly with merchants who are at risk of canceling and help them find value in SumUp's products again. Your goal is to resolve concerns, rebuild trust, and ensure long-term merchant success.What you'll do
Manage inbound cancellation calls and retention cases, guiding merchants through personalized solutions to reduce churn.
Proactively reach out to merchants flagged for inactivity, dissatisfaction, or NPS concerns—rebuilding confidence through training, troubleshooting, and re-onboarding.
Maintain a daily workflow of 45+ outbound calls and 10+ resolution activities, while keeping your churn queue below 20.
Reverse 6+ "awaiting cancellation" accounts per month and conduct 40+ one-on-one merchant trainings per month.
Keep discounts under 6% and one-time credits under 60%, preserving revenue while resolving concerns.
Surface churn trends, customer feedback, and recurring issues to help influence upstream improvements across product, CX, and sales.
You'll be great for this position if
You have 1–3 years of experience in customer retention, account management, or sales—ideally in a high-volume or merchant-facing environment.
You're calm under pressure and skilled in objection handling, de-escalation, and building trust through conversation.
You're proficient in CRM tools (especially Salesforce) and familiar with POS or payment processing systems.
You thrive in fast-paced environments, juggling multiple cases and calls while meeting daily KPIs.
You're empathetic, solution-oriented, and passionate about helping small businesses succeed.
You take ownership of your work, adapt quickly to change, and communicate clearly with both merchants and internal teams.
Demonstrate strong accuracy and precision while being able to work efficiency.
Compensation:
Compensation will be finalized based on the candidate's experience and location
$65k-$75k
Benefits & More:
22 days vacation days & 8 sick days plus 11 paid holidays
401(K) employer match and Paid Parental leave
Sabbatical after every 3 years of employment
We're a truly global team of 3200+ people from 60+ countries, working to help small businesses across 3 continents.
Medical, Dental and Vision benefits
About SumUp
We believe in the everyday hero.
Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate.
Job Application Tip
We recognize that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.
Customer Service Advisor
Customer Service Specialist Job 16 miles from Aurora
Customer Sales Associate Who are we? At Cobblestone, we're more than just a car care destination-we're a cornerstone of our communities in Arizona and Colorado. For over 25 years, we've built our reputation on delivering premium car washing, detailing, oil changes, and more. With over 50 locations in Arizona and 40+ in Colorado, we're proud to combine exceptional service and a commitment to our customers at competitive prices-all delivered with speed and care.
What will you get to do?
* Educating customers on our car wash options and their benefits.
* Sharing current promotions and encouraging customers to join our membership program.
* Assisting with payments and answering customer questions.
* Working with your team to ensure smooth operations and maintain Cobblestone's high standards.
* Staying safe and aware around heavy equipment-safety is our top priority.
* Having fun while earning great pay!
What will you bring?
* Customer service or sales experience (preferred but not required-we'll train you!).
* A positive, team-first attitude and contagious enthusiasm.
* Comfortable working outdoors.
* A willingness to learn on the job and adapt quickly.
* Strong communication skills and attention to detail.
* A commitment to safety and following company guidelines.
What do we offer?
* Competitive Pay: Weekly pay plus commissions and performance bonuses.
* Career Growth: We love promoting from within-our top performers often advance into leadership roles.
* Benefits: Medical, dental, and vision coverage (for eligible employees).
* Perks: Free car washes and discounts on vehicle services.
Join a company that values its employees, supports its communities, and makes every day exciting. We're not just a workplace-we're a family.
We use E-Verify to check employment eligibility:
******************************************************************************************* and ***********************************************************************************************
Cobblestone Auto Spa / Car Wash is an Equal Employment Opportunity (EEO) employer. It is the policy of the Firm to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status.