Customer Support Representative Jobs in Maple Shade, NJ

Signature is a leading marketing promotions agency specializing in telecommunications. We deliver precisely targeted solutions that drive business growth and gain new customers. Our dynamic approach and sector expertise enable us to create effective campaigns tailored to each brand's unique goals. Signature works with many thriving brands, including Verizon FIOS and Wireless, offering a genuine partnership model that ensures success. Role Description This is a full-time on-site role located in Moorestown, NJ for a Customer Service Sales Specialist. The Customer Service Sales Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and handling inquiries via phone with excellent phone etiquette. Day-to-day tasks include addressing customer needs, managing customer experience, and resolving issues in a timely manner to maintain high customer satisfaction rates. Qualifications Skills in Customer Support, Customer Service, and Customer Experience Ability to ensure Customer Satisfaction and manage Phone Etiquette Strong communication and interpersonal skills Problem-solving abilities and a customer-focused attitude Experience in sales or a related field is a plus High school diploma or equivalent required; Bachelor's degree preferred

Immediate need for a talented Bilingual CSR. This is a 06+ months contract opportunity with long-term potential and is located in Philadelphia, PA, Columbus, OH, Salt Lake, UT, Houston, TX and Bloomington, MN(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-73687 Pay Range: $22 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Though remote, candidates must reside in local to one of the office locations: Philadelphia, PA: 19103 Columbus, OH: 43085 Salt Lake, UT:84121 Houston, TX:77027 Bloomington, MN: 55425 CSRs handle claims, benefits, enrollment, member portal, ID cards, etc., and work with customers to solve problems. Key Requirements and Technology Experience: Key skills; Native speaking Japanese Call center experience is preferred Healthcare industry experience We are looking specifically for 2 individuals who would be bi-lingual and able to speak Japanese; Due to regional dialects within the language we are looking for individuals who are native speaking Japanese and English as the 2nd language. HS Diploma or GED with a 2 years of customer service experience Looking for excellent Customer Focused competencies - seeking service-oriented individuals with strong customer service skills. Must have strong verbal and written communication skills. This is a phone-based position which requires excellent verbal communication; Use of proper grammar; professional language/word choice vs casual language/slang; Ability to clearly communicate complex messages over the phone. Ability to navigate through multiple systems at a time. ALL candidates must complete employment testing prior to submission. Call center experience is preferred Healthcare industry experience Medical background helpful. Our client is a leading Health Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Akkodis is seeking a Customer Support Onboarding Specialist Job Title: Customer Support Onboarding Specialist Job type: Contract Pay rate/ Salary: $19/hr. - $22/hr. As a Customer Support Onboarding Specialist working out of our Boothwyn office, your primary job function will be to provide industry-leading customer service, including remote installation support, software training, menu creation and technical support, on our point-of-sale terminals and peripherals via phone, chat, remote desktop and email to our dealers and end users. Roles & Responsibilities: Provide a positive customer experience through the entire project process from installation to go live. Guide customers through the remote installation of Mynt POS systems, including hardware, network, and software set-up. Assist customers with creating and making changes to menus. Provide remote training for our POS systems. Provide technical support to dealers and end users. Provide troubleshooting and analysis support via phone, online chat, and emails. Perform remote desktop sessions to aid in troubleshooting process. Record detailed notes on hardware/software issues. Qualifications: 2-year technical degree or equivalent experience. Excellent communication skills and the ability to professionally communicate with customers over the phone and in written communication. Extensive computer hardware and software knowledge. Ability to proficiently troubleshoot technical hardware issues. High attention to detail with the ability to learn on the fly. Friendly professional personality with ability to keep composure during difficult calls. Excellent organizational skills and the ability to prioritize tasks appropriately. Experience with Salesforce or other CRM preferred. Point Of Sale software experience is a plus. Bilingual (English - Spanish) is a plus. Benefits: Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ***************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance Best Regards, Aryan Kumar Gaurav Resource Development Manager D: ************ E: ***************************** Akkodis Enterprise Solutions World Leader in IT and Engineering Workforce Solutions (An Adecco Group Company) ************************ This message is intended only for the designated recipient(s). It may contain confidential or proprietary information and may be subject to other contractual or confidentiality protection. If you are not a designated recipient, you may not review, copy or distribute this message. If you receive this message in error, please notify the sender by reply email and delete this message. Akkodis, part of The Adecco Group North America located at 4800 Deerwood Campus Parkway, Building 800, Jacksonville, FL 32246, is committed to data privacy compliance. To learn more about how we collect and process personal information, please read our General Privacy Policy located on the website above.

URI is looking for full time Customer Service Representative to help support our continued growth and expansion. We offer competitive salary, full benefits, matching 401(k), profit sharing and continuing education reimbursement. Key Responsibilities: Provide exceptional customer service to our external and internal customers via inbound /outbound telephone, email, and online inquiries (live chat). Other responsibilities: · Process e-commerce orders (orders placed on our website) · Coordinate with our branches and distribution network. · Research, respond and resolve customer inquiries. · Direct customer inquiries to the proper department / branch. · Help customers find a local store. · Perform other duties as assigned. Qualifications: · Basic computer skills, including Microsoft Office Suite. · Must be punctual and dependable. · Excellent oral and written communication skills. · Professional speaking voice and good dictation. · Excellent customer service skills required. · Attention to accuracy and detail. · Fast paced environment - must be flexible and able to multi-task (most important). · Hours are from 8:00 to 5:00

Title: Junior Analyst Terms of Employment • W2 Contract, 12 Months (Possible extension based on performance) • Initially 100% onsite at for the first 3-6 weeks • Work Schedule: 40 hrs/wk (M-F 8am-5pm) Overview As a Business Analyst, you will support Exelon CC&B migration project and customer support. The team size is around 10-15 members. Responsibilities: • Assisting in gathering and documenting business requirements from stakeholders. • Analyzing and documenting current business processes and workflows. • Assisting in the development of functional and technical specifications. • Participating in meetings and workshops to gather requirements and provide updates on project progress. • Assisting in the identification and documentation of project risks and issues. • Supporting the development and testing of new systems or enhancements. • Assisting in the preparation of training materials and user documentation. • Providing support to users during system implementation and post-implementation Required Skills & Experience • Bachelor's Degree (2-3 years experience if no degree) • 2-3 years experience in Utility Customer Service. • Experience with customer calls, answering and resolving inquiries. • Microsoft office experience • Experience in Reconciliations/resolutions and data billing • Experience in Writing Reports and Regulatory Compliance and Customer Service (outbound) experience. • Experience handling inquiries from the general public in responding to irate customers, and resolving difficult, challenging and/or sensitive issues with diplomacy, empathy, good judgment, patience, and professionalism • Capacity to manage multiple accounts under pressure in a time sensitive fast paced environment. Individually must be organized and detail oriented. • Demonstrated ability to effectively understand customer issues, offer solutions to problems, and communicate with the general public, supervision, and employees via the telephone • Possesses the requisite mathematical and analytical skills required to compute and interpret customer data billing inquiries (e.g., addition, subtraction, multiplication, division, percentages, averages and rates) • Possess effective communication, reconciliation, customer disputes and customer resolutions. • Be detail-oriented and able to work effectively in a team environment

Customer Service Representative Needed - Immediate Hire Are you a people person who loves interacting with customers and providing top-notch service? Do you thrive in a customer-facing role where your communication skills can shine? If so, we want you to be part of our team as a Customer Service Representative! Key Responsibilities: Greet and assist customers, ensuring they have a positive experience. Handle customer inquiries and resolve any issues with professionalism and care. Provide detailed information about products and services. Maintain a positive and friendly attitude while addressing customer needs. Collaborate with team members to improve overall customer satisfaction. Keep accurate records of customer interactions and transactions. Follow up with customers to ensure their needs are met and they are satisfied with our service. Qualifications: Strong communication and interpersonal skills. A passion for customer service and a desire to help people. Ability to remain calm and handle challenging situations with a positive attitude. Excellent problem-solving skills and attention to detail. Experience in customer service, retail, or a related field is a plus. Ability to work in a fast-paced environment and adapt to changing priorities. Why Join Us? Engaging Work Environment: Work in a dynamic and supportive atmosphere where your contributions make a real impact. Career Development: Opportunities for growth and advancement within the company. Comprehensive Training: Ongoing training and development to help you succeed in your role. Competitive Compensation: Attractive bonus structure with uncapped performance-based incentives. Inclusive Culture: Be part of a team that values diversity and inclusion. How to Apply: If you're ready to take on a customer-facing role where you can make a difference, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you're a great fit for this position. We encourage recent graduates and aspiring communication professionals to apply! Join PHL Acquisitions and become a key part of our mission to deliver exceptional customer service!

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $43,000 to $47,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

About the Role Responsible for the timely review of brokerage files, related documents and verifying the data elements necessary for transmission of entry to U.S. Customs. The position is also responsible for timely and accurate review of, partner government agency requirements, details related to transaction terms of sale and compliance of commercial documents and control of client account billing. Communication with internal and external partners and clients is necessary to achieve timely release, and facilitation of the entry process. Responsibilities Facilitate the transmission and clearance or transfer of cargo, confirming all necessary data and documents are available for entry. Research, resolve and communicate operational or entry problems utilizing system notes and directly working with other specialty teams, client or vendors. Review each product on commercial in accordance with U.S. Customs Border Protection and Partner Agencies in preparation for entry release. Using client profiles determine necessary entry data or supporting resources to establish information related to entry such as classification, valuation, etc. Audit document information against transportation data to assure accuracy. Review entry details and verify for compliance data related to calculation of duties, duty policy, Partner Government Agencies, trade agreements, prior notice or any specific requests by Customs for the proper filing for release. Monitor the release and follow up on all ABI/AMS messages including rejects, holds and exam messages, working with government personnel to ensure timely release of cargo. Communicate release information internally and externally and coordinate dispatching as required. Identify all billable services and complete/update billing documentation and or systems. Manage client profiles, update and maintain client information. Manage internal and external reports, as required. Other duties as assigned by management. Required Skills Advanced computer skills with working knowledge of MS Office Suite Advanced knowledge of the harmonized tariff schedule required. Advanced classification skills and associated regulatory knowledge required. Advanced knowledge of customs and partner government agency regulations. Advanced knowledge of accounting functions and relative information retrieval. Advanced interpersonal, analytical, problem-solving, communication and organizational skills required Advanced customer service skills (internal and external) DB Schenker provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

JOB TITLE: Customer Service Team Lead DEPARTMENT: Customer Service REPORTS TO TITLE: Sr. Manager, Customer Operations Under the direction of the Senior Manager of Customer Operations, this position is responsible for leading, coaching, developing, directing, and guiding the Call Center operations. This includes managing inbound activities such as order taking, suggestive selling, upselling, and efficiently resolving customer service issues. Duties encompass scheduling, hiring, monitoring, and executing key performance indicators, quality assurance, and employee development. The role also involves managing quality monitoring programs to ensure the highest level of customer experience in the Customer Service area. . This position is responsible for up to 10 direct reports. RESPONSIBILITIES: Collaborate with the marketing team to analyze and develop promotions aimed at increasing overall sales and channel volume. Collaborate with cross functional departments on DTC customer service programs Develop and mentor the team to enhance the call center's performance and deliver best in class customer service experience Lead the team in providing responses through SMS, chat, email, and phone Assist in training, workforce management, and budget management for the team. Maintain optimal performance and sales levels while consistently adhering to Lenox's highest quality standards. Support the customer service process and communicate with both the Lenox team and end consumers in a professional manner. Track and analyze Call Center performance against service goals/metrics; provide regular reports to management and business unit customers regarding performance relative to goals, along with recommended actions. Establish and ensure compliance with standard practices and processes in the call center; be responsible for implementing best operational practices and process improvements. Prepare team reports and analyze performance statistics. Build a team environment through regular contact, training, communication, and meetings with staff and team members. Act as the point of contact for escalated customer issues, ensuring resolution to customer satisfaction. Hold all employees accountable for achieving stated goals, administering corrective action via performance plans when goals are not met, and providing timely recognition when goals are achieved. Perform other duties as assigned. MUST REQUIREMENTS: A minimum of 3-5 years of previous supervisory or management experience. Ability to work flexible hours as needed, including days, evenings, rotating Saturdays and weekends, holidays, and additional hours when required. Strong interpersonal, writing, and problem-solving skills. Capability to lead and coach multiple teams while handling various issues simultaneously. Ability to promote teamwork and foster high employee morale. Strong listening skills. In office work is required for a minimum of three days a week Proven excellence in dependability and all areas of performance. Demonstrated ability to coach for improved performance. Ability to thrive in a fast-paced work environment. Effective oral and written communication skills. Proficiency in Microsoft Office, particularly Excel, along with strong presentation skills. PREFERRED REQUIREMENTS: Experience with 8x8, D365, and Gorgias platforms Bachelor's degree.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Will be handling investigations, so there will be a lot of research that needs to be done Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 2 - 3 years' of relevant work experience especially tier 2 customer care Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Be able to handle composing reports Must have keen attention to detail Must have timely follow up

IONOS, Inc. is a subsidiary of United Internet, a profitable, publicly held German company with a market cap of over $8 billion. IONOS' North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable Internet products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence. IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. We are always seeking technically minded individuals with a passion for helping others to join our team in our new Center City office. Our contact center teammates assist callers with virtual servers, building websites and other general technical and non-technical issues. Responsibilities may include assisting customers with dedicated, root, and VPS server products via phone, email and chat. Assisting customers with their drag and drop website builders, domains, e-mail, e-commerce packages and other support. Our staff also make recommendations and market new products to clients. Exceptional customer service skills are needed with all of our roles, prior customer service experience in various settings is needed. Prior experience in technical support and website technical knowledge a plus. Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. It also operates 10 highly-secure, green data centers housing more than 90,000 servers. IONOS is an Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.

Meridian Bank (subsidiary of Meridian Corporation, Nasdaq: MRBK) is an innovative team of experts serving the financial needs of entrepreneurs, businesses and individuals. Growing throughout Pennsylvania, New Jersey, Delaware, Maryland and Florida, Meridian offers opportunities for anyone wishing to start or continue a career working in a collegial atmosphere to bring unrivaled service to clients and customers. Member FDIC | Equal Housing Lender Position summary: Responsible for performing various duties to support the Retail Branch Department; coordinating work within the department, as well as with other departments; complying with operating policies and procedures established for this position. Reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Assists in the day-day operations of the branch with a sales focus on deposit growth in local territory and develops /helps to manage an account portfolio while delivering excellent customer service. This position will assist our Blue Bell and Doylestown branch locations. Qualifications required: Associate's degree in Finance or related field; or equivalent work experience 1-3 years related banking experience or an equivalent combination of education and experience Ability to work in a team environment Previous sales and customer service experience in a retail banking environment Strong computer skills (MS Office, etc.) High degree of attention to detail and ability to multitask Prior cash handling experience Ability to work all hours the branch is open Essential functions and responsibilities: Valid Drivers License Responsible for providing coverage to any of the retail branch locations when needed Ability to adapt to each branch locations policies, procedures and day to day needs Provides exceptional customer service by promptly resolves customer issues, responding to questions, and creatively solves problems Participates in sales campaigns with energy and focus to achieve goals while maintaining quality standards Engages in outbound calling efforts to establish new business Meets with and calls prospects/customers and develops an understanding of other financial goals and needs; assesses information and suggests appropriate product and service solutions; educates the prospect/customer on the benefits and value of suggested solutions resulting in closed sales Demonstrates strong product knowledge and cross-selling aptitude Processes customer transactions efficiently and accurately, while following policies and procedures. Transactions include but not limited to cashing checks, opening new accounts, accepting loan payments, verifying currency, completing withdrawals, resolving customer issues, and issuing of bank checks Has a working knowledge of all compliance regulations and bank policies and procedures Must be capable of developing relationships with customers/prospects and be creative in solving problems Participates in community events in conjunction with Bank sponsorships, marketing, and networking Demonstrates and promotes Meridian Bank's Core Values: Our Partners, Our People, Our Bank and Our Communities Coordinates specific work tasks with other employees within the department as well as with other departments in order to ensure the smooth and efficient flow of information Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place Communicates with management and coworkers in order to integrate goals and activities Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. Other duties as assigned Success factors/job competencies: Organizational and time management skills Ability to work with little or no supervision Excellent interpersonal and communication skills Timely and regular attendance Completes work in a timely manner Actively seeks coaching Application Access: Jack Henry Physical demands, work environment, and location: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the necessary functions. This is a largely sedentary role, requiring the use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. Work environment: The noise level in this environment is minimal. Location: Various Meridian Bank locations as assigned. Meridian is An Equal Opportunity Employer

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Exelon Corporation, or JP Morgan Chase, among other leading organizations in the Wilmington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Customer Success - Data Analytics - Investment Operations Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Claymont, DE-19703

About the Company: Waldron Private Wealth (Waldron) is seeking a motivated, organized and task oriented individual. This individual will be responsible for assisting the Client Service (CS) department in their effort to provide concierge level administrative service for the firm's high net-worth clients. About the Role: Build and maintain strong client relationships to ensure retention and client satisfaction. Gather, research and resolve standard client related issues and concerns. To resolve more complex client related issues and concerns, work with the guidance of a Team Lead. Implement financial planning strategies including, but not limited to, IRA contributions/conversions, 401k rollovers, life Insurance, gifting, charitable contributions, etc. Manage the onboarding process of new clients by facilitating or overseeing account openings, transfer requests and account reconciliations for individual's Trusts, LLCs, LPs, etc. Set up and maintain various client transactions (e.g. cash management, insurance, tax payments, real estate transactions, payments, receivables, etc.) within the custodian system via check, EFT, wire transfer, etc. Collaborate with other firm employees and external accountants, attorneys, centers of influence individuals, trustees and financial entities involved in the process to serve the needs of the client. Create and maintain accurate client records (e.g. contact details, client document filing, etc.). Oversee and track liquid assets/accounts including, but not limited to, alternative assets, hedge fund holdings, etc. Evaluate existing, and create new, life insurance policies by running illustrations, completing applications, coordinating medical exams, gathering medical records and policy delivery. Create, analyze and distribute various reports from custodian and data aggregation platforms for internal and external customers. Track and verify client/prospect pipeline activity. Qualifications: Bachelor's degree in finance or related field required. Demonstrated related experience may be substituted for preferred education. Minimum of 3 years of experience within the financial industry required. Minimum of 1 year of experience with investment accounts, retirement accounts, hedge funds, private equities, trust accounts, LLC's and/or LP's required. Minimum of 1 year of experience working with Sales Force, Sharepoint, WealthCentral and NetX360 preferred. Summary: Waldron is a boutique wealth management firm that advises a select group of multigenerational families, business owners and corporate executives. We are dedicated to providing our clients with comprehensive financial planning and independent, goal-based investment management. Waldron has been consistently ranked as a top financial advisor by industry leading publications including Barron's, Forbes, and the Financial Times. At Waldron we offer our employees: Comprehensive medical benefits Dental and Vision coverage Life Insurance Short and Long Term Disability 401(k) Profit Sharing Paid Time Off Financial Planning Advice

About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Make a Difference in Healthcare: Join FreedomCare in Pennsylvania! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Pennsylvania. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them. Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Will Possess: Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers. Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team. Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalation frustrated callers successfully. Time management: Strong time management skills and be able to prioritize tasks. Must be able to meet and exceed. Technology: Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process. These are hybrid positions that will require all employees to commute into our FreedomCare Pennsylvania office 2-3 days per week. Our offices are located in Philadelphia, Harrisburg and Pittsburgh, PA. **Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities* Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth opportunities: We offer a supportive environment for professional development and advancement. Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Salary Range$18-$22 USD

Job Description Join Us in Transforming Healthcare – Be a Part of Nsight Health At Nsight Health, we're on a mission to reimagine remote care and empower patients to live longer, healthier, and more connected lives. If you thrive in a fast-paced environment and are passionate about making a real impact on people’s health, we want you on our team. We’re hiring a Customer Success Liaison to be the warm, knowledgeable presence behind our Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) services. This is an in-person, patient-facing role located at our partner clinics, where you'll work directly with physicians, clinical staff, and patients. Your Role at a Glance You'll be the on-site expert—our boots on the ground—bringing remote care to life through personal connection and hands-on support. You’ll serve as the vital link between high-tech health solutions and real human relationships. What You’ll Do Build strong relationships in partnered clinics, supporting physicians, clinic staff, and helping patients enroll in and navigate our services. Troubleshoot in real time, meet enrollment goals, and track key metrics to drive program success. Educate patients and clinic teams about the benefits of RPM and CCM, helping them understand how these services improve long-term health outcomes. Collaborate with care teams to implement effective, patient-first processes. Ensure smooth patient onboarding and support engagement and retention over time. What We’re Looking For 5–10 years of experience in customer success, account management, or client services; healthcare experience strongly preferred. A strong track record of engaging clients or patients and achieving goals in a fast-paced, people-first environment. Excellent communication skills with the ability to educate, inspire, and build trust with patients. Familiarity with HubSpot, EHR/EMR systems, or customer service platforms. Bilingual in English and Spanish is a plus. Compensation & Benefits Competitive base pay Monthly bonus potential of up to $4,000 11 paid holidays per year 401(k) plan with 3% company match All equipment provided to support your success in the field A collaborative, purpose-driven work environment focused on improving healthcare outcomes Ready to make a difference? Apply today and help us bring the future of healthcare to life—one patient at a time.

Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction. RESPONSIBILITIES: * Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns. * Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote. * Maintain team folders• Create Kit to mirror updated quote * Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts. * Train new staff members on policies, practices and NAV program * Maintain national account customer cards to include accurate information for accounting contacts * Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts. * Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing. * Create/Send monthly Invoices for all national accounts * Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances. * Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly * Create/ Send Credit Memos, and Apply or Move Payments when needed * Research leads and pass on to Account Manager to pursue * Other duties requested by Account Manager as needed SKILLS: * Oral and written communication skills * Customer relations, customer service and interpersonal relation skills * Organization, planning, time management skills * Professionalism and diplomacy skills Qualifications EDUCATION/TRAINING: Degree: Bachelor's or Equivalent EXPERIENCE: Prior Installation experience required

JobID: 210627188 JobSchedule: Full time JobShift: Day : Are you ready to make a significant impact on the InstaMed Network. As a Contracting Analyst within the InstaMed Network, you will be responsible for ensuring accurate payments to providers during the onboarding process. Your role will involve mastering departmental procedural processes, analyzing information to determine the course of action, and ensuring compliance with business requirements. You will have the opportunity to learn standard operating procedures, process enrollments, resolve concerns, and collaborate with a team, significantly impacting the network and enhancing customer experience. Job Responsibilities: * Master departmental procedural processes and analyze information to determine the course of action, ensuring compliance and business requirements. * Complete due diligence and reinforce KYC policies to prevent misrouting of funds during processing of new enrollments or changes to existing accounts. * Research, synthesize, and verify customer information to facilitate outreach and resolution. * Identify potential fraudulent accounts using investigative skills and available resources. * Manage multiple work queues and prioritize tasks to provide the best possible customer experience. * Maintain a professional and courteous manner while addressing customer calls or emails. * Speak with customers to review their requests and provide guidance on next steps to effectively resolve issues, promoting a positive customer experience. * Communicate relevant information effectively to customers and team members, including requirements, updates, and timelines. * Document progress and next steps for internal transparency. * Perform any other duties applicable to the position. Required Qualifications, Capabilities, and Skills: * Strong attention to detail, organizational, and time management skills. * Effective and professional communication skills. * Resourceful analytic thinking and sound judgment. Preferred Qualifications, Capabilities, and Skills: * Customer-facing experience preferred. * Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial. * Proficiency with Microsoft Office and ability to easily learn new software/programs.

* Process customer orders and quotes, and work with customers to gather and clarify information * Maintain an average rate of >=10 orders an hour with >=99.4% accuracy * Assist with verifying and maintaining customer master data * Work schedule: 10:00 AM - 6:30 PM (Monday through Friday) Qualifications: * Exceptional attention to detail and ability to enter data quickly and accurately (45 wpm). * Two plus years order processing or customer service experience in a call center environment. * Excellent oral and written communication skills. * Outstanding interpersonal skills with the ability to work both independently and in a team. * Strong computer skills including Microsoft Office, email, internet and integrated business/ERP systems; SAP experience a plus. * This is an onsite position with a majority of time required in front of a computer. * Work schedule subject to change depending on business requirements. Company Description ifm efector, inc., headquartered in Malvern, PA, has earned the distinguished Top Employers certification for 2020 and 2021 in North America for our outstanding people practices. ifm efector is the US subsidiary of ifm electronic gmbh, a global company with over 8,750 employees in 165 countries serving 155,000 customers worldwide. Our core business is the development and production of sensors and controls for industrial automation and process applications. "Exceptional success can only be achieved when the employees believe in the company and when they know that they are treated in a fair and honest way." -ifm philosophy ifm is a privately-owned company whose success can be attributed to three guiding principles: Employees First, Customer Loyalty, and Safe Growth. With a supportive and collaborative culture, ifm welcomes new ideas and fosters honest communication and trust. Distinguished by their individual capabilities and contributions, every employee plays a role in the success of our business, so that we may provide innovative solutions to meet and exceed our customer's business needs. ifm is dedicated to ensuring employees are engaged, enabled, and empowered to realize their full potential in a positive, diverse, and inclusive work environment filled with meaning and a shared sense of purpose. "We have amazing products, but best of all we have amazing people. This is a core value of our success." - Roger Varma, CEO, ifm efector