Customer Support Specialist Jobs Near Me

RE/MAX, LLC is looking for a Customer Support Specialist I to join our Team! A successful Customer Support Specialist will deliver comprehensive, high quality support of various RE/MAX products and services. On this fast-paced team, the Specialist will need to exemplify outstanding customer service skills as well as troubleshooting skills. The Specialist will have a passion for solving problems, leveraging technology, and helping others to promote customer success. Through collaboration and teamwork, the Product Support team aims at delivering an exceptional experience to our customer each and every time. We are currently in a "remote" environment so candidate would be working from home. Essential Duties Demonstrates a constant sense of urgency during each customer interaction focusing on customer empathy and outstanding customer service Provide insight and resolutions to our agents/affiliates via phone, chat, and email through our ticketing system Provide key stakeholders regular reports as to the success of the Product Support team Works in high performing team environment where collaboration, performance and customer service are the highest priorities Participate in identification of process improvement opportunities Liaise with other departments on projects and company initiatives as needed Provides technical support of commercial and proprietary applications Assists in the pre-production testing of application upgrades and/or custom developed applications and be responsible for assisting in the deployment of production ready products Qualifications & Skills: Bachelor's degree in business, technology or similar curriculum is preferred 2+ years' experience in a customer support, operations support, product support, application support role preferred Experience in service desk software such as Salesforce, ServiceNow or Zendesk is preferred Ability to effectively communicate complex ideas in a clear and concise manner Ability to establish and maintain effective working relationships with co-workers, stakeholders, customer and vendors Ability to become a subject matter expert in both commercial and custom developed software Sincere passion for delivering exceptional customer service and overall experience Experience in real estate industry is a plus ITIL experience/certification a plus Must be able to work until 6pm Monday - Friday, as well as participate in rotating on call schedule Ability to work Saturdays Hire Range/Rate: $40,500 - $47,500 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. Competitive Medical, Dental, and Vision benefits Retirement plans with optimal company match Annual bonus/merit opportunity Educational Assistance Mental Health support program M.O.R.E. Events offered in-person and virtually Mentorship program Employee Resource Groups Community Engagement Diversity, Equity, and Inclusion Parenting Remote Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. *As measured by transactions sides Application Deadline: May 22, 2025

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. ** While this is a remote position, candidates must be willing to come into the office 4 to 6 times per year ** 901 Main Street, suite 4600, Dallas, TX 75202 What you will do Work in collaboration with a team of associates and launch your financial services career in our call center! New to the industry? No problem. Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory. Partner with our team and clients to: Provide excellent service within our call center for our customers' retirement savings accounts Educate and empower our customers without having to make cold calls or sales Communicate critical plan updates and changes Process contribution changes, loans, and withdrawals Process general account changes upon direction from the customer What you will bring Availability to work a 40-hour work week, outside of traditional business hours, Monday through Friday with an occasional Saturday Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience FINRA series 6 and 63 or higher equivalent licensure Capability to work overtime as required based on business need What will set you apart Financial Services or call center experience A passion for providing quality customer service Desire to engage with customers over the phone Capability to adapt communication style while servicing our diverse customer base Attention to detail and ability to learn and apply financial industry policies, processes, and procedures Required Minimum Internet Specifications: To ensure you are set up for success, you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to attend training and work without interruption. Other necessary computer equipment, headset and training materials will be provided. Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality Associates are required to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality. ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** #PJPS What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $42,800.00 - $58,850.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Job Posting End Date at 12:01 am on: 06-02-2025 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency. Workplace Flexibility: Hybrid

Bilingual - English-Spanish (Required) Responsible for communicating with physicians and patients regarding plan benefits and eligibility. This position emphasizes member education, customer service and front-line problem solving. Essential Duties and Responsibilities: Thoroughly understands the managed care philosophy and the company's products. Receives and responds to member and provider phone calls/inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Receives, records, and resolves member complaints and problems. Answers calls in a pleasant and courteous manner within 30 seconds. Routinely accesses member information via multiple computer systems. Accurately documents member and provider contacts on the computer system. Responsible for ensuring that members receive accurate and complete information. Communicates effectively and professionally with members, providers, and state agencies. Screens telephone calls and directs to the appropriate area or person as necessary. Acts as a liaison between members, physicians, and health plan. Researches member concerns and attempts to resolve issue during call. Works in coordination with other departments concerning member and provider issues. Prepares documentation and reports for review by the Customer Services Director and Supervisor. Maintains confidentiality per HIPAA guidelines. This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Skills and Abilities: Verbal and written communication skills. Ability to work independently. Ability to meet deadlines. Ability to maintain a good rapport and cooperative working relationship with team. Work Schedule: As a continued effort to provide a safe and productive work environment, Community Care Plan is currently following a hybrid work schedule. Staff are able to work from home 3 days a week and will report to the office 2 days a week. *****The company reserves the right to change the work schedules based on the company needs. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. Qualifications High school diploma or general education degree (GED) Bilingual - English-Spanish (Required) Two to four years related experience and/or training; or equivalent combination of education and experience. Knowledge of word processing software, spreadsheet software, internet software Epic software (preferred)

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $36,300.00 - $60,000.00 Target Openings 1 What Is the Opportunity? Our Customer Care Advisor trainees will work in a dynamic service center where professionalism and commitment to our team environment is highly valued. Advisors handle a large volume of inbound calls from our customers, agents, and third parties. Within established timeframes, the Advisor assists customers, agents, and third parties with policy inquiries and changes, billing questions and technical support. Advisors respond to agent requests for quotes or changes to policies or product lines, as well as customer support on policy options such as additional deductible, basic coverages and discounts. This role handles a high volume of inbound calls. The Advisor will also process policy change requests, work independently on project assignments and other work handled in the Customer Solutions Center. Advisors are expected to exercise good judgment, flexibility and friendliness in their interactions. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. This job works under direct supervision and does not manage others. Schedule Details: - The first 6 - 8 weeks of training has a schedule of M-F 9:00am - 5:30pm EST. - Following training your schedule will be M-F 11:30pm - 8:00pm EST and one Saturday every 4 weeks. • Work Arrangement: -Candidates located in Orlando, FL will work a hybrid work schedule of 3 days onsite and 2 days remote. - Candidates who reside in all other locations will be 100% remote. What Will You Do? Learns how to answer questions regarding policies, coverages and premiums; assumes ownership for thorough follow up on all contacts. Learns how to deliver first call resolution to make it easy for the customer. Learns how to respond to customer/agent requests for quotes or changes to existing policies. Learns how to review cancellations and reinstatements and makes appropriate decisions to resolve with guidance. Learn how to ensure current and complete documentation of all account notes. Upon completion of training, this role will: Assist customers with simple intent calls. Accurately enter and update policy information into the various processing systems and handle phone inquiries. Develop and foster Agent/Company Relationships. Perform research and initiate changes/corrections to customer's policies according to established procedures and sound business judgment. Meet and/or exceed the expectations of customers and agents, providing professional and efficient service at all times through positive interactions and extensive product knowledge. Perform other duties as assigned. What Will Our Ideal Candidate Have? Resident Property and Casualty or Personal Lines Insurance License preferred. A Bachelor's degree from an accredited four-year college or university is a plus. Prior insurance and/or call center experience preferred. Previous customer service experience preferred. High energy and motivation to follow up and take ownership. Flexibility and ability to work under pressure. Excellent communication, organization, and interpersonal skills. Willingness and ability to learn new functions within the Customer Solutions Center. What is a Must Have? High school diploma or GED required. What Is in It for You? Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ********************************************************* 0

ACHC is currently recruiting a personable and energetic Account Advisor to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects. Responsibilities include: Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs. Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions. Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers. Reads and understands all program standards and accreditation policies and procedures. Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes. Revises policies and control documents, as assigned. Job Requirements: Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting. Prior Customer Service experience required, with proven success in building and maintaining positive working relationships. Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications. Strong oral and written communication skills a must, as are attention to detail and organizational skills. This position is located in Cary, NC with hybrid remote-working privileges. Compensation includes base salary + bonus. At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you're a goal-oriented individual who would like to experience the ACHC difference, we'd love to have you join our team. Accreditation Commission for Health Care is an Equal Opportunity Employer.

HappyFlex, LLC is a virtual call center that employs 100% remote agents in all 50 states to handle customer service, reservations, inbound sales, medical transportation scheduling, and product orders. Agents enjoy flexible schedules, bi-monthly direct deposit, and paid training. Role Description This is a full-time on-site Remote Inbound Customer Service role located in Columbus, OH. The role involves providing exceptional customer support, ensuring customer satisfaction, demonstrating phone etiquette, and delivering a positive customer service experience on a daily basis. Qualifications Customer Support and Customer Service skills Customer Satisfaction and Customer Experience skills Strong Phone Etiquette Excellent verbal and written communication skills Problem-solving and empathy skills Experience in a customer-facing role is a plus High school diploma or equivalent

The KellyConnect Customer Care Specialist answers incoming calls, resulting in placing orders, problem solving, and resolving inquiries to customers' satisfaction, while maintaining the highest quality standards. Customer Care Specialists also document feedback from customers and respond accordingly. This is a fully remote position. Schedule is between 9am and 7pm, Eastern Time, Mon-Fri. Responsibilities: Key orders received from US and Canada customers via phone to the order entry system according to established customer service procedures while maintaining departmental standards. Actively listen and problem solve to effectively resolve customer issues. Serve as an essential link between customers and various internal departments such as Sales, Customer Financial Services, Customer Relations and Distribution. Provide resolution to customers' inquiries, returns and feedback utilizing the appropriate system and other related materials. Assist with Data Entry tasks and other administrative task as necessary. Serve as a liaison between Customer Financial Services, Customer Relations, Sales, Distribution and other teams within the organization as needed by the customer. Adhere to Environmental Health and Safety policies and procedures, and support department objectives. Qualifications: Bilingual fluency in English and French required, French-Canadian strongly preferred. Bachelor's degree preferred, HS Diploma or equivalent required 3+ years customer service experience, preferably in a call center environment within the past 5 years 10 key and data entry by touch (WPM 40+) preferred Medical device experience preferred Proficiency in Microsoft Office (Outlook, Word and Excel) required Reliable team-player with strong work ethic and ability to deliver excellence in all tasks Strong critical listening and customer service resolution skills Ability to work in a cross-functional team environment and maintain productive, collborative relationships Clear and concise written and verbal communication Ownership and accountability for all assigned tasks Ability to flex with quickly changing priorities Extreme attention to detail/process-compliance Able to multi-task, plan and organize Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Position Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include client Cash Management products and services, client Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center. Preference for 1 of the following criteria: College Degree Previous contact center experience

Job Title Customer Service Sales Specialist - REMOTE role Reports to: CEO and Director of Operations Revenue Size - 5- 10 million Been in Business for 5 years, they need to hire due to growth company is having The position is opened due to growth, business is doing well 50K - 60k on Salary Range - some wiggle room for a Rockstar The client is still operating as a startup so please know there is NO health benefits or PTO pay at the present time, but it is something they are looking into adding as the business scales - But a request for off time will be honored with notice Job Title Customer Service Sales Specialist - REMOTE role - DFW area candidate only will be considered Keys: 1. Customer Service Resolution 2. Sales mindset 3. Dynamic, eager to help company grow About Us: We're a fast-growing beauty brand passionate about delivering exceptional products and experiences to our customers. As we expand, we're looking for a dedicated Customer Service Sales Specialist to join our team and become a key part of our customer experience journey. Position Overview: We're looking for a proactive, reliable, and ambitious individual who thrives on solving problems and helping customers feel valued and supported. As a Customer Service Specialist, you'll be the first point of contact for our customers-answering product questions, resolving order and fulfillment issues, and ensuring a smooth post-purchase experience. You'll also have the opportunity to grow with us, taking on more responsibilities as the company scales. Key Responsibilities: Respond to customer inquiries via email, chat, and social media in a friendly and professional manner Resolve issues related to orders, shipping, returns, and exchanges Assist customers with product questions, including how to use them and which are best suited for their needs Identify opportunities for up-selling or cross-selling products where appropriate Collaborate with fulfillment and operations teams to ensure timely and accurate order processing Maintain accurate records of customer interactions and feedback Continuously look for ways to improve the customer experience and internal processes What We're Looking For: 4+ years of customer service experience, ideally in eCommerce or Retail or CPG Strong written and verbal communication skills Reliable, self-motivated, and highly organized Passionate about beauty, skincare, or wellness products Comfortable using customer service tools and platforms (e.g., Shopify, Gorgias, Zendesk, Amazon..etc.) Problem-solving mindset with a positive, can-do attitude Eager to grow with the company and build a long-term career Why Join Us? Fully remote role with flexible scheduling A chance to be part of a growing, supportive team Room for career development and advancement Work in an exciting and fast-paced beauty industry

Be the voice of our brand-and the heart of the customer experience. At Murrelektronik, our Customer Service Specialists are proactive problem solvers, relationship builders, and trusted partners for our clients. In this role, you'll manage a defined segment of customers, ensuring they receive timely support, accurate information, and a high-touch experience from quote to delivery. You'll also be a key connector-bridging the gap between our internal teams and clients to ensure every interaction feels personal, professional, and positive. What You'll Do Respond to inbound customer inquiries via phone, email, and case management with efficiency and professionalism. Process and track orders accurately, ensuring customers are always informed and supported. Create timely and accurate pricing and availability quotes (P&A), including special pricing requests. Proactively engage with your assigned client segment, offering tailored product and service recommendations. Develop and share client-specific reports to support ongoing relationships and business planning. Collaborate with internal teams, including Customer Service Representatives and Customer Success Managers, stepping in to assist as needed. Attend regular training to stay sharp on our product offerings and customer service tools. Continuously build your knowledge of our products and solutions. What You Bring 3-5 years of experience in customer service, preferably in a B2B or technical environment. Strong skills in SAP (or similar ERP/CRM systems) and Microsoft Office Suite (Outlook, Excel, Word, PowerPoint). Excellent written and verbal communication skills. Detail-oriented mindset with a drive for accuracy and follow-through. Customer-first attitude-empathetic, energetic, and solutions-focused. Ability to multitask, prioritize, and thrive under pressure. High emotional intelligence and a team-player approach. Bonus: Bilingual communication skills. Occasional travel may be required for training or team events. Why You'll Love It Here Medical, dental, and vision benefits (with HSA contributions) Telemedicine and dedicated healthcare support-even if you waive our plan Generous PTO, paid holidays, and volunteer time off Paid parental leave Fitness reimbursement Work from home days 401(k) with a 4% company match Tuition reimbursement and professional development support You'll represent a respected brand and help shape our customer relationships. Apply today!

Primary Responsibilities: Act as the face of Maxcess to customers Provide best-in-class customer service to internal and external customers, by managing the needs of the customer through all channels. Recommend best product based on customers' business application and technical requirements. Daily Responsibilities: Configure quotes and orders to customer specification within 1 hour of receipt Thoroughly communicate directly with customers, to ensure quote/order accuracy Collaborate efficiently with supporting departments, to provide accurate products to customers, meet customers' delivery time requirements, manage complaints and returns, and ensure timely invoice payments Educate customers about terminology and product offerings, to improve customer satisfaction Tactfully enforce company policies to external customers (customer-incurred fees, units on hold limits, etc) Proactively ensure that customer-specific requirements are documented and current Identify trends in customer satisfaction and dissatisfaction, and communicate with management and field sales (Technical Support Managers) as needed Cultivate an environment of collaboration, open communication, and accountability Promote waste minimization, energy conservation, and other efforts to meet environmental objectives Other duties as assigned to meet departmental and company objectives Candidate Requirements Bachelor's degree from four-year college/university in business, sales, or engineering, and minimum two years' experience acting as a customer service representative OR GED/high school diploma with a minimum of four years' experience acting as a customer service representative Willingness to undergo 12-24moh training period, and to constantly learn new processes, terminology, and products Position located in Eureka, MO or Meadows of Dan, VA Ability to wear personal protective equipment (if entering designated manufacturing areas)-safety shoes, safety glasses, hearing protection, etc. Hybrid office/work from home opportunity following initial onboarding period

Ultimate Staffing is part of the Roth Staffing family of Companies, which is one of the largest, privately held staffing companies in the country, with locations across the country. We are proud of being the only staffing company recognized with all industry's top awards for: The Best Staffing Firm to Work for, The Best Staffing Firm to Temp for and the Best in Client Service. We get to create remarkable experiences every day. We are just a different kind of company! One of Oregon's top employers has engaged our firm in their search for an enthusiastic, thoughtful, highly motivated problem solver that is passionate about creating a positive customer experience. The right person will be a crucial part of the organization and a strong representation of the company's values and mission. They should be flexible and willing to provide support across all teams to ensure the best experience for families and partners. Being self-motivated with the ability to work in a high-volume work from home environment is key to success. Job Title: Family Enrollment Support Specialist Salary: $18.50/Hour Location: Remote Key responsibilities include: Build strong relationships with business partners across the organization Build sustainable relationships of trust through open and interactive communication Go the extra mile to engage our families and personalize conversations verbally and in writing Handle family concerns, provide appropriate solutions and alternatives and follow up to ensure resolution. Use critical thinking and de-escalation techniques to navigate through challenging and emotional parent interactions Follow professional communication procedures, guidelines, and policies Provide service through chat, email, social media, and telephone to parents of children using our programs and services Attempt to resolve concerns during the first interaction Thoroughly log and document all calls, emails, and chats in our internal ticketing system Follow concerns through to resolution; partner with field and corporate teams as needed to resolve concerns Ask questions to interpret, analyze and anticipate the caller's situation, concern, and determine next steps to resolve their issue Share feedback with leadership on what you hear from families, and ask questions of your leaders to better understand service and experience expectations Share innovative thoughts, ideas, and solutions to improve current procedures and improve our family experience. Work as part of a team by collaborating with colleagues and allowing for an open dialogue to best resolve a parent's question or concern. Meet or exceed team and department metrics, productivity, quality, and experience goals, and ability to maintain these consistently Meet attendance requirements for this role. This team is a business-critical team that must meet the demands of busy phone, email, and chat volumes Key desired skills and experience: Great customer service skills and the desire to help others Must be self-motivated and a self-starter Previous remote call center work experience a plus Dedicated workspace at home that is away from distractions and interruptions. Must be able to sit/stand at desk for entire shift (except for breaks/lunches) and remain focused on tasks throughout the shift Must have an internet connection that is fast and reliable The ability to use logic and reasoning to reach conclusions and approaches to problems The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters The ability to work under stressful and sometimes emotional situations The ability to actively listen and communicate effectively through clear speech and hearing Outstanding written and verbal communication skills via email and chat Ability to establish and maintain cooperative working relationships with co-workers and the public. Ability to work in a fast paced, deadline-oriented environment and multi-task to meet time constraints. Capable of adjusting priorities quickly Occasional flexibility with schedules, occasional overtime Basic data entry and billing experience are helpful 2-3 years of customer service support provided via phone and email High School graduate or equivalent, 2 years degree a plus All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

About Us: RunBuggy is the most technically advanced automotive logistics platform on the market. Period. Backed by Porsche Ventures and Hearst Ventures, RunBuggy is transforming the way cars move. Our cutting-edge technology is trusted by some of the largest OEMs, captive finance companies, and automotive lenders in the world to streamline vehicle transportation at scale. RunBuggy's end-to-end platform connects car shippers and haulers in real time - eliminating the friction of traditional load boards and costly custom software. For shippers, RunBuggy integrates directly into existing management systems, reducing transportation costs and accelerating delivery timelines. For transporters, we offer a smarter, more profitable way to find, accept, and manage loads - all from a single app. Since launching in 2019, RunBuggy has grown to over 135 team members, facilitated the movement of hundreds of thousands of vehicles, and attracted tens of thousands of transporters across the U.S. We're not just building a better logistics platform - we're redefining the future of automotive transportation. About the Role: We are currently seeking a Customer Service Agent (CEA) I to support RunBuggy's customers. This position is responsible for providing top-notch service to our customers over the phone, on video calls, and using written communication (email and text). In this role, they will interact directly with our customers to answer questions, solve problems, provide education, and maintain our company's reputation for high-quality service. This position is in office 5 days per week. The office is located on Mill Avenue in the heart of Tempe, AZ. Employees in this role are also required to work Tuesdays through Saturdays or Sundays through Thursdays. Please do not apply if you cannot meet these requirements. If this sounds just like you, then please read on! if you feel this is not in your wheelhouse, that is okay too! We are actively hiring outstanding professionals, so we encourage you to apply to one of our many other opportunities. What You Will Be Doing: Handle a high volume of inbound and outbound phone calls, ensuring pickups and deliveries are on schedule as it relates to orders placed on our smartphone app. Maintain updated knowledge of all company products and services to provide adequate education to customers. Field incoming phone calls and respond to phone messages from customers. Promptly respond to customer questions submitted via email or our website. Answer customer questions and provide information to resolve any issues. Help resolve shipping issues with a high level of professionalism. Assisting users with uploading pictures or completing orders in our system. Obtain necessary information from customers to adequately follow up. Document important customer information for future reference. Collect and record customer feedback and information and share with appropriate departments and team members. Generate interest in new products or services and connect customers with salespeople when required. Foster and maintain relationships with customers to improve our retention rate. Attend all required customer service-related meetings. Additional duties as assigned. Requirements What You Bring to the Team by Way of Skills and Experience: Proficiency with using Microsoft Outlook, Word, and Excel, and experience searching and using the internet required. High School Diploma or equivalent required. Ability to work Tuesdays through Saturdays or Sundays through Thursdays. Call Center experience a plus. Automotive, logistics, or transportation experience a plus. Understanding of performance-based metrics. Aptitude for acquiring skills in technical troubleshooting along with an eagerness to learn and take on new challenges. Ability to handle a variety of duties in a fast-paced environment. A positive, service-oriented attitude. Ability to recognize problems, strategize, and problem-solve. Ability to prioritize tasks and manage time. Ability to work under tight deadlines. What is in it for You and Why you Should Apply: Market competitive pay based on education and experience. Highly competitive medical, dental, vision, Life w/ AD&D, Short-Term Disability insurance, Long-Term Disability insurance, pet insurance, identity theft protection, and a 401k retirement savings plan. Employee wellness program. Employee rewards, discounts, and recognition programs. Generous company-paid holidays (12 per year), vacation, and sick time. Paid paternity/maternity leave. Monthly connectivity/home office stipend if hybrid or remote position. A supportive and positive space for you to grow and expand your career. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. RunBuggy is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination, harassment, and retaliation on the basis of race, color, religion, sex (including gender identity and sexual orientation), pregnancy, parental status, national origin, age, disability, genetic information, or any other status protected under federal, state, or local law. Salary Description $19.50 - $21.50/hr DOE

Customer Service Representative for Business Support Team Work Schedule: Hybrid, Monday and Friday work at home. Tuesday, Wednesday and Thursday in office. Hours: Subject to change. 8:30 a.m. to 4:30 p.m. Half hour lunch. 37.5 hour work week. Contract Position Position Overview We are seeking a dedicated and personable Junior Customer Service Representative to join our Business Support Team on a temporary basis, with the potential to become a full-time employee. The ideal candidate will provide exceptional service to our clients, manage the high-volume inquiry mailbox, and support the team with administrative tasks and basic analysis work. Minimum 2 years previous work experience with similar work experience background. Recent college graduates are welcome to apply. Key Responsibilities • Provide day-to-day support to clients and team members, addressing inquiries via phone and email in a timely and professional manner. • Assist in managing the inquiry mailbox and support line, ensuring timely and accurate responses to client inquiries. • Collaborate with clients and team members to draft and finalize agreements. • Conduct basic research and analysis to reconcile discrepancies. • Assist in managing daily operational triggers and ensure compliance with internal standards. • Help in managing and overseeing the document file, ensuring compliance with internal standards. • Support cross-functional collaboration and communication between various product areas. • Assist in the administration of special projects and ensure proper documentation is maintained. • Handle routine administrative tasks such as scheduling meetings, organizing files, and preparing reports. • Assist in developing training materials and resources for team members. • Monitor and evaluate customer feedback to identify areas for improvement. • Ensure all client interactions are documented and follow-up actions are taken as necessary. Qualifications • Associates Degree; further education or certifications in customer service or related fields are a plus. • Some experience in a customer service role, preferably within a corporate or professional environment. • Excellent verbal and written communication skills. • Strong organizational and multitasking abilities. • Proficient in Microsoft Office Suite • Ability to work effectively in a team and independently.

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Investment Analytics Solutions Specialist to work in Fidelity's Advanced Technologies for Investment Management Group in Boston, MA, Jersey City NJ, or Merrimack NH. Role Fidelity is looking for an upbeat and innovative candidate who brings investment, quantitative, and data science skills for research and development of AI/ML methods to advise investment decision support solutions. The candidate must be curious, creative, and agile in learning and applying investment concepts. The Team Fidelity Enterprise Services' Advanced Technologies for Investment Management (ATIM) team contributes to the vitality and growth of the organization by transforming breakthrough technologies into practical capabilities for Fidelity's internal and external investment clients! The Team promotes company-wide collaboration while delivering Artificial Intelligence enabled portfolio level perspectives to investment managers and client service colleagues. The Expertise You Have Strong client engagement skills with portfolio managers, financial advisors and/or brokerage platform product managers Strong business communications skills for crafting and delivering compelling presentations Fundamental understanding of financial markets to articulate complex investment insights Ability to manage projects across multiple engagements, driving adoption of investment decision support products/services Graduate degree or equivalent experience in mathematical finance, financial engineering or related fields Academic training/work experience in the investment field Curiosity about and experience with machine learning, optimization, data science and related fields Proven development of investment management algorithms (Python or R preferred) Proven experience designing/implementing machine learning models applying parallel computing techniques (experience with PySpark highly preferred) Proficiency with advanced SQL, Python The Skills You Bring Passion for financial markets, products, and processes Knowledge of applied statistical models (e.g., time series analysis, regression, classification, dimension reduction) Confidence in evaluating practical problems using various mathematical techniques Experience with advanced techniques for evaluating large datasets Meticulous attention to detail Comfortable engaging in healthy debate and challenge A fast learner and a phenomenal teammate The Value You Deliver Advancing the research and development of AI/ML methods for innovative and differentiated investment management digital solutions Creating custom solutions to help clients evaluate and achieve investment objectives Effective partnering across Fidelity's technology, investment management, and client servicing teams Please see the below pay rate range for the work location of Jersey City and Boston, MA only: $75.00-100.00 per hour. Dynamic Working Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

The Tyndale Company, a 4x Top Workplace winner in TX, is seeking a Customer Service Representative to join our team! Tyndale's Customer Service Representatives strive for excellence in every customer interaction, including phone calls, web chat, and email in a timely, accurate, and professional manner. Our Customer Service Representatives are responsible for maintaining customer data within Tyndale's systems in a highly accurate manner. HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 1 day per week, and 4 days per week remotely . To be considered, candidates must reside within a commutable distance from our location in Houston, TX (City Centre). Hours: Monday through Friday, 10:30 AM - 7:00 PM Central Time. Please watch this short video to learn more about the Customer Service Representative role at Tyndale: HERE Responsibilities: Accurately process customer orders, returns, and replacements Assist customers with questions, concerns, and website navigation Ensure high-quality service, including handling challenging interactions professionally Verify and update customer information in company systems Collaborate with other departments to confirm and fulfill orders Address internal service requests and resolve issues thoroughly Meet or exceed performance goals, including accuracy, responsiveness, and resolution quality Communicate customer concerns through proper escalation channels Contribute to improving the customer experience and internal processes Promptly communicate any concerns or unresolved issues through the designated Customer Service escalation process Qualifications: High school diploma or equivalent required Minimum of 1 year of customer service experience required; call center experience preferred Proficiency in Microsoft Office, including basic Excel skills Strong verbal and written communication skills Detail-oriented with a customer-focused mindset Ability to prioritize and multitask in a fast-paced environment Skilled in managing customer interactions with professionalism Benefits: Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements. Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more. Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities. Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity. Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity. About Tyndale Tyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 40 years of FR experience. We serve the electric utilities, oil and gas, transportation, and other industries across all 50 states and Canada. We believe that the key to our success is our employees and Tyndale has been recognized as an award-winning, employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer. Qualified candidates are encouraged to apply on our website, *************************** E.O.E

OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, please visit our website at ***************** 100% remote (EST) Duration - 3+ months Hours may include evenings, holidays and rotational weekend coverage Required Skills: • Ability to make/take high volume of calls daily, utilizing exceptional call skills, with an emphasis on professionalism and first call resolution. • Experience using computer, navigating among multiple systems and screens frequently, keyboarding and data entry skills. • Experience with listening and relating key information based on customers need and our outbound campaign to apply appropriate responses and actions. • Experience with writing and communicating effectively within multiple communication channels including, telephone and email environments. • Ability to work flexible schedules including evenings, weekends and holidays. OpTech is an equal opportunity employer and it committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics

Contract to Hire To $28 hourly (Approx. 30 hours weekly) Great Woodlands location Ability to work remote on Friday! Responsibilities: Ability to prioritize projects and manage time High attention to detail and accuracy Results-driven, excellent communication skills, both written and oral Demonstrates persistence to achieve quality Strong analytical problem-solving skills Proficient with Word, Excel, and PowerPoint Experience working in a fast-paced environment with the ability to multi task Answer all emails and texts within 1 hour Respond to all voicemail within 24 hours Handle all phone calls in a warm and friendly way Record notes from every client/sponsor conversation or action in CRM Organize and maintain all electronic files Follow ALL compliance processes Shred all scanned and saved documents Maintain ongoing communication with team members Attend Monday Staff meetings Assist with the implementation and follow-through of client paperwork Assist advisors with tax and investment forms Follow up on all pending business Contact clients, prospects and sponsors as needed to request pertinent information needed in investing Send clients/prospects online discovery forms Use firms filing system to store all client information Other projects as assigned Experience Needed: 2+ years in highly professional, administrative role - Understanding HIGH level of confidentiality Working knowledge of Microsoft Office tools, Adobe, DocuSign with the ability to learn new software quickly Comfortable interacting with clients and sponsors via phone, text and email. MUST have squeaky clean background!!!

Juāna is a visionary wellness atelier that creates women's cannabis goods, nurturing aroma products, and other natural offerings to elevate moods and soothe minds. Their products are made with regenerative sourced ingredients, rigorously tested for safety, consistency, and efficiency. Juāna is committed to improving lives sustainably and environmentally responsibly, adapting to the evolving landscape of sustainability. Role Description This is a part-time hybrid role for a Sales Account Executive at Juāna. This position is located in Costa Mesa, CA, with the flexibility for some work from home. The Sales Account Executive will be responsible for lead generation, account management, communication, relationship building, and customer service. Qualifications Lead Generation and Account Management skills Communication and Relationship Building skills Customer Service skills Experience working in a sales or account management role Strong interpersonal skills and sales acumen Ability to work independently and as part of a team Previous experience in the wellness or cannabis industry is a plus Bachelor's degree in Business Administration or related field