Customer Support Specialist Jobs in Lockhart, FL

Entry-Level Customer Service Representative | Orlando, FL | In-Office One of our valued clients, a well-established industrial equipment supplier in Atlanta, is looking for a full-time, in-office Customer Service Representative! Salary: $40K Range + Bonuses | Benefits + 401K + Profit Sharing! Immediate Interviews Available - Hiring ASAP! Are you ready to launch your career with a company that offers growth opportunities? We're seeking enthusiastic, positive individuals eager to develop within the company. Advancement to Customer Service Level 2 is available within 12-24 months! Key Requirements: 1-5 years of experience in call center, customer service, or retail/service industry roles. A passion for delivering exceptional customer service and the ability to learn quickly. Key Responsibilities: Complete onboarding training to build a strong foundation. Learn Salesforce ERP and master its functionalities. Understand quoting & order processes. Become familiar with product catalog & part numbers. Process quotes & orders efficiently. If this sounds like the perfect opportunity for you, we want to hear from you! Qualified candidates, please send resumes to **********************.

Are you an experienced customer service professional who has a passion for meeting and exceeding the expectations of your customers? Do you come from the door, hardware, architectural, construction, building materials or a related industry? Are you looking for a position that will afford you the opportunity to be in an environment where you have a voice and can truly see the impact of your efforts? Our Coastal Southeast Service Center or regional manufacturing facility located in Orlando, Florida is looking to add a Customer Service Representative to the Team. Come see who we are at: ******************************************* Our team is growing and there has never been a more exciting time to join us! What would you do as our Customer Service Representative? You would play an integral role in ensuring the success and satisfaction of our valued customers. You will be responsible for providing front-line support, follow-up and assist with resolutions ensuring customer satisfaction. This position will have the opportunity to work closely with internal teams such as Engineering, Sales, Production and Distribution, as well as an external liaison with Suppliers, Distributors, Architects, and Contractors. You would also: • Process orders and handle customer inquiries by providing general and technical information. • Ensure the timely processing of customer quotes, ensuring accuracy and pricing. • Help to assess and research customer issues and resolve them in a timely manner. • Maintain up-to-date knowledge of our products and industry trends to offer informed recommendations. • Coordinate with sales, production, logistics, and warehouse teams to ensure timely delivery and fulfillment of orders. Communicate with customers on discrepancies and/or delivery conflicts. • Provide support for account management and help maintain strong customer relationships. • Participate in training sessions to enhance product knowledge and customer service skills. • Participate in a safe and harmonious working environment. • Assure compliance with federal, state, local and corporate policies, regulations, AADG programs and policies and the ASSA ABLOY Code of Conduct. • Other projects and assignments, as needed. What we are looking for: • High School degree or GED equivalent required. • Bachelor's degree or additional studies in Business, Engineering, or a related area a plus. • Minimum of 2 years of customer service experience within building, wholesale building products or a related field is desired. • Previous experience within customer service within a manufacturing / production environment would be a plus. • Proven track record of delivering an outstanding customer experience through a combination of frequent engagement, subject-matter-expertise, and operational excellence. • Demonstrated track record of being a self-starter or being resourceful. • Excellent communication and time management skills. • Excellent analytical and problem-solving abilities with a keen attention to detail and a commitment to accuracy. • Ability to multitask and prioritize projects under tight time deadlines. • Proficiency in Outlook, Excel, and Word • Knowledge or exposure to ERP systems and shipping software a plus.

CSR/Intake Coordinator - Join Our Team at Independent Medical Equipment! Job Title: CSR/Intake Coordinator Company: Independent Medical Equipment Job Type: Full-time, M-F / 40 hours Competitive salary Benefits: Health and dental coverage, 401K, and opportunities for ongoing education and professional development. Are you passionate about patient care and thrive in a fast-paced, detail-oriented environment? If you have a talent for managing client interactions and maintaining organized, efficient processes, this role is the perfect opportunity for you! At Independent Medical Equipment, we are seeking a CSR/Intake Coordinator to serve as a key liaison between our clients, referral partners, and internal teams. This position plays a vital role in ensuring that every patient receives the best possible service, from initial intake to follow-up support. Your expertise in customer service and healthcare coordination will help elevate the patient experience while ensuring operational excellence. Key Responsibilities: Intake Management: Efficiently process new client/patient referrals, gathering all required information in a professional, knowledgeable, and courteous manner. Client/Referral Communication: Serve as the first point of contact for new clients, patients, and referral sources, ensuring clear and compassionate communication. Record Maintenance: Establish and maintain accurate and complete client records, documenting all customer communications and ensuring the proper routing of information. Insurance Coordination: Collaborate with the billing department to verify insurance coverage for new and existing customers, ensuring accurate billing for all products and services. Customer Support: Provide ongoing support by responding to customer inquiries and resolving issues, maintaining a high level of service quality. Documentation and Compliance: Prepare Certificates of Medical Necessity (CMNs) and other necessary documentation, working closely with the billing team to ensure compliance with insurance and regulatory requirements. Housekeeping: Ensure that the office, showroom, and other areas are kept clean and organized to maintain a professional environment. Required Experience: 1+ Years of Experience: In a Durable Medical Equipment (DME) or customer service-related role in healthcare. Insurance Knowledge: Familiarity with insurance reimbursement processes and experience in health insurance billing. Customer Service Skills: Excellent interpersonal, communication, and organizational skills with the ability to multitask and prioritize in a fast-paced environment. Technical Skills: Proficient in the use of computers, including word processing, email, and internet, with strong attention to detail. Healthcare Knowledge: Understanding of the healthcare industry and the ability to recognize and direct information to appropriate healthcare providers. Physical Requirements: Ability to stand, walk, and sit for extended periods, and to communicate effectively in person and via phone. Must be able to lift and move items up to 20 pounds. Specific vision abilities including close vision, distance vision, and the ability to adjust focus. Join Independent Medical Equipment in making a difference in patients' lives through exceptional customer service and care coordination. Apply today and become part of a supportive team dedicated to healthcare excellence

At Soteria, we're more than a Pilates studio - we're a movement. If you want to be part of a brand that values meaningful service, community, connection, and transformation, we want to hear from you! Role Description We're Hiring: Front Desk Sales Advisor (Part-Time) Locations: Maitland & Winter Garden, FL | 15-20 hours/week Soteria Pilates is growing, and we're looking for a motivated, service-focused Front Desk Sales Advisor to join our team! If you're passionate about fitness, love connecting with people, and thrive in a high-energy environment - we'd love to meet you. What You'll Do: Drive membership sales through studio tours, follow-up calls, and excellent service Support member retention by building relationships and solving problems proactively Handle customer service inquiries with empathy and professionalism Maintain smooth front desk operations, manage bookings/payments, and keep the space welcoming Collaborate with instructors and leadership to meet monthly sales goals You're a Great Fit If You: Are available 1 day/week at our Winter Garden studio and 2-3 days/week at Maitland Have strong interpersonal and communication skills Can multitask, prioritize, and stay organized Are driven to meet goals and thrive in a results-oriented environment Have experience in fitness or wellness (preferred but not required) flexible schedule Perks: Free Pilates membership Discounts on retail and services Growth potential and mentorship Be part of a mission that redefines movement and transforms lives Qualifications Mind Body (CRM) experience is a plus Social Media knowledge Canva Google Workspace Microsoft 365 Excel Slack Communications Effective interpersonal communication skills leadership skills team player purpose driven anticipate members, coworkers needs without asking able to follow clear direction highly organized time management skills intrinsically motivated to grow, learn and be a part of something great!

Customer Service Representative - Midday & Evening Schedules Frank Gay Services - Orlando, FL Your next great opportunity is calling… will you answer? Be Part of Something New and Help Build It from the Ground Up At Frank Gay Services, we're launching a brand-new Call Center, and we're not just hiring Customer Service Representatives. We're inviting motivated individuals to help us shape the foundation of something big! This is your chance to do more than just take calls. You'll be a part of building the culture, processes, and success of a growing department in a company with a long-standing reputation for excellence. Why Join Us? Because yes, you can have it all: Stability in a recession-resistant, essential industry A small business feels with the support of a trusted, established network Real career growth opportunities The chance to make an impact in launching a new call center operation A supportive, team-driven environment that values your voice and ideas The ability to maximize your earnings through performance-based incentives About the Role As a Customer Service Representative, you'll be on the front lines of customer interaction, but also at the heart of something new. You'll be instrumental in helping us build a call center that reflects our core values: Service, Integrity, and Excellence. Your responsibilities will include: Answering inbound calls from new and existing customers Scheduling service appointments accurately and efficiently Demonstrating empathy and professionalism with every interaction Educating customers on our services, including membership plans Making outbound calls to support appointment setting and customer follow-up Meeting performance goals around call quality, bookings, and customer satisfaction We'll provide thorough training and coaching to ensure you feel confident and supported from day one. Your insights and feedback will help shape how we grow this new department, and your performance will play a key role in its long-term success.

Do you have at least 1 year of previous veterinary experience? Are you AWESOME? Do you want to be part of a POSITIVE veterinary team that supports and encourages each other? Do you like to have fun at work while accomplishing big goals? Do you want a 3 or 4 day work week? If you answered YES to ALL of those questions we would love to hear from you! St. Charles Veterinary Hospital is looking for a positive, hardworking, kind person with PREVIOUS VETERINARY EXPERIENCE to join our team! We are located in Central Florida, is an AAHA accredited, mixed small animal, exotic, avian, and wildlife practice looking to hire CSR's for both Day and Night Shifts. We are looking for a team player who has previous veterinary experience, an outgoing, energetic, hard-working individual that is passionate about veterinary care and delivering excellent client service. The Veterinary Customer Service Representative's primary duty is interacting with clients and coordinating communication between doctors, technicians, and clients. Essential duties and responsibilities include but are not limited to: Providing top-notch client service that is delivered with empathy and compassion Being attentive to client and patient needs. Identifying and working compassionately with clients in various emotional states. Working patiently with distressed, frustrated, or disgruntled clients. Answering phone calls with multiple phone lines. Scheduling appointments and procedures. Check-in / out patients. Monitoring client flow from check-in to complete. Managing record requests between other hospitals and specialty practices. Processing payment transactions. Maintaining and scanning proper documentation in the electronic medical record. Relaying appropriate information to/from clients to doctors and/or management. Computer skills: Able to use Windows-based computer systems, word processing, email, web search, and Avimark program knowledge a plus. For employment consideration, you must possess good critical thinking and problem-solving skills, compassion, a positive attitude, follow-through, excellent communication, and teamwork skills. Multitasking and accepting constructive criticism is essential. Must be willing to work weekdays and/or weekends and rotating holidays. 1-year veterinary experience is required, emergency veterinary experience is preferred. Open availability is a plus! Job Types: Full-time, Part-time Pay: $16.00 - $21.00 per hour Benefits: 401(k) matching Health, Dental, Vision insurance Paid time off Professional development assistance

Adecco Permanent Recruitment is seeking a Logistics and Customer Service Coordinator in Orlando, Florida. Qualified candidates for this role will have a 3-5 year track record of Logistics and Customer Service experience. Our client is offering a competitive starting salary, in addition to full benefits (health, dental, vision, and 401k with company match), in addition to 15 PTO days to start. Please see additional duties and responsibilities below: Key Responsibilities: Customer Support and Service: Assist customers with order inquiries, updates, and follow-ups, ensuring clear and professional communication. Collaborate with the sales and operations teams to resolve customer issues efficiently. Support the order process by addressing customer requests via phone, email, or online platforms. Document customer feedback and escalate recurring issues to the appropriate departments. Office Supply and Vendor Coordination: Manage inventory of office supplies, ensuring availability of items from cleaning products to office materials. Develop and maintain relationships with vendors for supply replenishment. Monitor office supply budget and maintain expense records. Order Management and Data Entry: Accurately enter and process customer orders in the system. Assist with data entry in accounting or CRM software, ensuring all information is up-to-date and precise. Shipping and Logistics: Prepare and coordinate outbound shipments, including FedEx packages and customer orders. Track shipments to ensure on-time delivery and resolve any logistical issues. Document Management and Archiving: Scan, archive, and organize company records following established protocols. Maintain both physical and digital filing systems for easy access. Customer Onboarding Support: Assist with onboarding new customers by ensuring their profiles are correctly set up in the system. Provide introductory support to familiarize new customers with company processes and systems. General Administrative Support: Support office operations by assisting with clerical tasks such as scheduling meetings, photocopying, and responding to general inquiries. Act as a point of contact for both internal and external stakeholders for day-to-day matters. Growth Opportunities in Customer Service: Proactively identify ways to improve the customer experience and internal processes. Take on additional customer service responsibilities, such as managing a small portfolio of key accounts, after demonstrating efficiency and reliability. Qualifications:High school diploma or equivalent; additional education or certifications in customer service or administration are a plus. Strong interpersonal and communication skills with a customer-first mindset. Experience with customer service, CRM, or data entry software is preferred. Strong organizational skills and attention to detail. Ability to manage multiple tasks and prioritize effectively. Proficiency with Microsoft Office Suite and willingness to learn new systems. Equal Opportunity Employer/Veterans/Disabled Read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** T Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: *The California Fair Chance Act *Los Angeles City Fair Chance Ordinance *Los Angeles County Fair Chance Ordinance for Employers *San Francisco Fair Chance Ordinance

• If you enjoy stale, bureaucratic organizations whose IT and product evolution cycle follows the timing of Haley comet's orbit, then this job is not for you. • If you enjoy endless routine of the same mundane tasks, then this job is not for you. • If you enjoy being a part of America's healthcare cost problem versus its solution, then this job is not for you. VaxCare is a fast-growing and innovative technology company that is forever changing the way physicians manage vaccines. Customer Service Specialists are the glue between our service and our customers. We offer exceptional support to our customers, working on the front lines to train, help, and advocate for them via email, telephone, and webinar while deriving insights into how to design our service to better meet their needs. We are the communication bridge leading our customers to higher profitability and efficiency by using our technology. Are you ready to be the sounding board for our customers and to turn today's opportunities into a better tomorrow? If you're ready for these challenges this could be a great fit for you. QUALITIES NEEDED: • Critical thinking and problem-solving skills to face new challenges head-on • Energy to foster relationships with customers to help make them feel taken care of • Verbal, written, and presentation skills to communicate effectively • Exceptional organizational skills to keep the facts straight • Intellectual curiosity to ask the questions that improve our service • Resourcefulness to work with other departments to get things done • Knowledge of general IT solutions to confidently answer the questions our customers ask • Diligence to meet deadlines • Previous Call Center experience preferred

We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. This position does not involve cold calling but does involve communication with warm leads. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Office address: 425 W Colonial Dr., Orlando, FL 32804 BILINGUAL PROFICIENCY IN SPANISH IS REQUIRED. Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Aid with mail room operations such as packaging, shipping and receiving mail Assist with walk in fingerprinting servicing clients and other duties as assigned. Requirements and Skills Proven work experience as a customer service rep or sales support associate Proficiency with MS Office Suite, particularly MS Excel In-depth understanding of sales principles and customer service practices Excellent communication skills Analytical and multitasking skills Teamwork and motivational skills Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Job Type: Full-time Schedule: Monday - Friday, 9:00am-5:30pm Pay: $16.00 - $18.00 per hour Work Location: In person REQUIRED

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Join one of the fastest growing UK tech companies! Epos Now offers a market leading product and an award winning brand, there has never been a more exciting time to join our driven team. We're looking for an ambitious Customer Retention Agent to join our existing team who operate with customers all over Europe, United States and Australia. About Us: EposNow are transforming the business owner experience by putting the power of fintech in their hands. We offer comprehensive tools for point of sale and embedded finance, (including payments, banking, and lending) to our 77,000 incredible business merchants worldwide, helping everyone from micro-sized businesses to enterprise companies succeed. Our ultimate mission is to make commerce accessible for everyone. With personalised career progression plans, exciting opportunities to work with new tech (like AI), and an inclusive culture and help shape the future of business solutions. Role: Customer Support Consultant Responsibilities: Handle customer queries via telephone calls, email and web chat. Achieve your targets for customer satisfaction. Nurture meaningful customer relationships. Accurately record all information in the CRM. Deliver exceptional customer service! Whats on offer: Earn additional bonus on top of base salary 19 days PTO plus 6 federal bank holidays 401k Medical Cover Employee Assistance Program What are the next steps? Interviews for this role are starting immediately, so you could be joining our team very soon! Successful candidates will have a short screening call with our partner company, RecruitmentJunky, before being invited for a video interview with a hiring manager.Ready to begin your career with us?Apply now and submit your application online.We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences.

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Our Common Purpose is the guiding principle that exemplifies the way we behave at Liberty Mutual Insurance. It supports us and keeps us on track as we strive to achieve our business goals. It defines how we interact with our customers, agents, and each other to deliver the kind of exceptional customer experience that differentiates us from our competitors. We achieve our Common Purpose by demonstrating our Quality Standards of behaving with integrity, delivering expertise, showing care and compassion, and making things easy. This role is for candidates who are fluent in both English in Spanish, as this is a bilingual role servicing English-speaking and Spanish-speaking customers. The following states are EXCLUDED from eligibility: Alaska, California, Hawaii, Illinois, Maryland, New York, and Washington DC. The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana. The Gold Service program contributes to Safeco's position as a leader in the independent agency channel. Through Gold, we provide industry-leading expertise to help our independent agents grow and care for their customers 24 hours a day/7 days a week/365 days a year. Our support not only improves customer experiences but also allows agents to focus on other areas of their business, like promoting quality growth for Safeco. At the heart of growing our program is you - our valued employee! We are currently hiring for our class that begins June 2, 2025, for those who are unlicensed, or June 16, 2025, for those who hold the required insurance license. We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays. Paid Training: Attendance is critical to your success and therefore mandatory for the duration of training. Attendance and performance will be continually assessed throughout the training period. Training is Monday-Friday 10:00 AM-6:30 PM EST. Training lasts approximately 12 weeks. Responsibilities: * Helps customers in their time of need by building rapport, responding to, and resolving inbound phone calls in a fast-paced call center environment. This is done by identifying and providing services and solutions to their questions regarding renewals, coverage, eligibility, billing, and policy changes. * Delivers expertise by identifying and analyzing customer and agent needs to ensure high satisfaction, growth, and retention of business. * Provides counsel, guidance, and suggestions to our customers to adequately cover and protect what they value most. This is done by using upselling and cross-selling sales skills to educate customers and agents on new and existing insurance products and services. * Upholds our customer care standards by achieving individual goals on call quality, handling time, lead transfer ratio, adherence, first-call resolution, and reliability. * Maintains and tracks accurate data in various computer systems. Qualifications * Associate degree in a business-related field or equivalent experience required. * A minimum of 6 months related work experience is required with customer service experience preferred. * Must have the ability to review, record, and organize written data from a variety of sources with no pre-established format. * Must have excellent oral, written, and interpersonal communication skills and the capacity to multitask in a structured work environment. * Must have the ability to handle confidential and proprietary information. * Proficiency with computers is mandatory. * Knowledge and ability to use Microsoft Office tools is necessary. * Must have a clear understanding of the organization`s policies, standards, and procedures to guide customer interactions. * Must be able to pass state-specific insurance tests specific to this role, and be able to obtain necessary licenses in all applicable states. The training and testing are provided by the company if hired. * Our Gold team plays an essential role in delivering #peaceofmind to our customers and agents, and we look forward to having you join us to help achieve our goals together. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Develop and refine leadership skills/abilities with the goal of eventually moving into a leadership or higher management role. Team building and motivation. Receive and provide training to any team members that need it. Work with other leaders to plan and direct the work of the organization. Implement daily impact training sessions Work directly with other trainers and management team to track success Work in different departments to gain perspective, including marketing, sales, customer service, events, marketing, and administration. Participating with management in interviewing and hiring employees. Skills/Qualifications: Self-motivated Student mentality Able to maintain a positive attitude Fun to be around Business Knowledge Clear Vision Good work ethic Committed to hitting goals Effective communicator Benefits: Work with automotive glass clients in retail settings and events Opportunities for advancement Stimulating Environment The Advantage: We specialize in local marketing and promotions which offers benefits of: Cost and efficiency Professionalism A superior customer experience

JOB SUMMARY/ DESCRIPTION The Osceola County Comptroller & Clerk of Circuit Court is looking to hire a highly motivated Customer Relations Facilitator to join our team. The ideal candidate will be eager to grow and develop within a fast-paced environment driven by a culture of service. We are seeking individuals who can effectively interact with customers by providing assistance, information, and support regarding our services. The Customer Relations Facilitator will play a key role in ensuring a positive customer experience through clear communication, problem-solving, and delivering exceptional service. DUTIES & RESPONSIBILITIES: • Greet and welcome customers with a friendly and professional demeanor. • Serve as the first point of contact for customers seeking assistance, information, or support regarding our services. • Address customer inquiries promptly and guide them to the appropriate resources or departments. • Maintain an in-depth understanding of all office services and offerings, including new services and government services trends. • Continuously update knowledge to ensure accurate and up-to-date information is provided to customers. • Listen attentively to customer concerns and needs, providing clear, accurate, and timely solutions. • Work proactively to resolve challenges that customers may encounter, ensuring a positive experience. • Follow up on outstanding issues or concerns to ensure full resolution and customer satisfaction. • Communicate effectively in both English and Spanish, ensuring clear understanding with a diverse customer base. • Handle customer interactions with respect, tact, and professionalism to build and maintain positive relationships. • Collaboration & Team Support. • Work collaboratively with other team members to ensure consistent service and address customer needs. • Utilize negotiation and problem-solving skills to overcome customer challenges and maintain service quality. • Contribute to team-building efforts to improve overall team performance and customer satisfaction. SKILLS & ABILITIES: • Type 35 wpm • Strong written and verbal communication skills in both English and Spanish. • Excellent problem-solving and conflict resolution skills. • Strong negotiation skills to handle difficult situations with professionalism. • Ability to listen actively and respond appropriately to customer concerns. • Ability to adapt to changing customer needs and proactively offer solutions. • Strong organizational skills and attention to detail. • Excellent interpersonal skills, with the ability to work well independently and as part of a team. • High level of professionalism and tact in all customer interactions. MINIMUM QUALIFICATIONS: • HS Diploma or equivalent, some college preferred. • At least 1-3 years of direct, solid customer service experience in a customer - facing role. • Valid Florida Driver's License • Must be at least 18 years of age to be considered for this role PHYSICAL REQUIREMENTS: • Sitting for long periods of time. • Talking, hearing, seeing, and repetitive motion. • Occasional (up to 1/3 of the work time) lifting, carrying to lift up to 15 lbs., pushing and pulling. • Some occasional walking or standing may be required. • There requirements may not be all inclusive. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver’s license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer’s needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.' Job Description The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom. ***Pay is $18-$21/hr DOE*** ***The work schedule will be Tuesday-Friday 9:30a-5p and Saturday 9:30-4p*** What We Offer: California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits: Health insurance - Medical, Dental, and Vision PTO days, floating holidays, paid holidays, and sick days 401K retirement plan with company match 40 hours/week with overtime potential Grow your career with us - many promotional opportunities are available Franchises are independently owned and operated and may offer different benefits. Duties and Responsibilities: Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants. Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs. Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled. When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary. Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties. May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities. Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed. Based on business size may handle accounts receivable tasks Qualifications 1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment Associates Degree related to business administration / accounting from an accredited college or university preferred Calendar management / regional scheduling experience preferred Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment Detail oriented, organized and time management skills Ability to provide an exceptional client experience aligned to the company values Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc) Additional Information Find us on Facebook , YouTube , and Instagram We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines. #FL107 Privacy Policy: ************************************************* Terms and Conditions: ***************************************************

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.' Job Description The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom. ***Pay is $18-$21/hr DOE*** ***The work schedule will be Tuesday-Friday 9:30a-5p and Saturday 9:30-4p*** What We Offer: California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits: Health insurance - Medical, Dental, and Vision PTO days, floating holidays, paid holidays, and sick days 401K retirement plan with company match 40 hours/week with overtime potential Grow your career with us - many promotional opportunities are available Franchises are independently owned and operated and may offer different benefits. Duties and Responsibilities: Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants. Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs. Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled. When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary. Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties. May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities. Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed. Based on business size may handle accounts receivable tasks Qualifications 1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment Associates Degree related to business administration / accounting from an accredited college or university preferred Calendar management / regional scheduling experience preferred Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment Detail oriented, organized and time management skills Ability to provide an exceptional client experience aligned to the company values Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc) Additional Information Find us on Facebook, YouTube, and Instagram We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines. #FL107 Privacy Policy: ************************************************* Terms and Conditions: ***************************************************

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Sales & Client Experience Specialist Senior within PNC's Retail Branch organization, you will be based from our ORLANDO REGIONAL OFFICE: 420 South Orange Avenue Suite 300 Orlando, Florida 32801. The selected candidate must be able/willing/able to travel among all regions within the West Central North Florida Market as required.Job Description Supports sales and customer experience strategy execution. Is accountable for tactical execution in one or more channels. Supports the development of tactics aligned with strategic priorities. Implements initiatives to grow revenue including acquisition, growth, retention, and cross-channel experiences. Through observation and coaching, identifies variability in performance and makes recommendations to management to address performance gaps . Directs the development and delivery of readiness materials for the execution of sales and client experience initiatives. Coordinates the execution of sales and customer experience strategies and tactics with key stakeholders. Monitors, observes and coaches at the front line. Communicates results and best practices, and makes recommendations to management. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccount Management, Competitive Strategies, Customer Experience (CX), Negotiation, Operations Management, Strategic PlanningCompetenciesDecision Making and Critical Thinking, Effective Communications, Influencing, Knowledge Of Sales Channels, Planning and Organizing, Products and Services, Program Management (M0260), Sales Function, Strategic Sales PlanningWork ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Are you on the lookout for an entry-level job that lets you unleash your customer service skills to the fullest? Come join us at Munn's Air Conditioning & Heating in Fruitland Park, FL as a full-time Customer Service Rep - Call Center Associate to see not only yourself but also your career soar! WHAT'S IN STORE FOR OUR CUSTOMER SERVICE REP - CALL CENTER ASSOCIATE? In this entry-level customer care position, you start earning a competitive wage of $12 per hour and after 60 days you'll receive health, dental, vision, life, long- and short-term disability, critical illness, and accident insurance as well as First Stop Health, a 401(k), paid time off (PTO), 6 paid holidays per year, paid birthdays off, and bereavement pay! WHAT'S NEEDED FROM THIS ENTRY-LEVEL CUSTOMER CARE JOB? You're vital in maintaining our customers' happiness and satisfaction with their services! Monday through Friday from 8 AM to 5 PM, you answer phone calls with your upbeat, positive attitude and proactively solve any issues or concerns that arise. You also book appointments while educating customers on any services they might need. Finally - you have an entry-level job that you love and our clients have a representative that they can count on! WHAT REQUIREMENTS MAKE YOU THE PERFECT FIT? High school diploma OR equivalent Basic computer skills Reliable transportation Scheduling experience is a plus but not required for this entry-level customer care position. WHY BE EXCITED TO JOIN MUNN'S AIR CONDITIONING & HEATING? Whether homeowners are dealing with cold or sweltering temperatures, they know to call Munn's. Established in 1964, our premier heating and air conditioning company delivers fantastic service at a fair price. Our commitment to properly training employees, investing in state-of-the-art technology, and producing only quality work has led us to become the leading HVAC service company in the area. We are proud to help local homeowners with all of their heating/cooling needs, living up to our motto of "Consider It Done". We owe our decades of success to the talented team members who have supported our business along the way. All our employees receive on-going training and participate in employee development programs to grow their skills. On top of a friendly work environment, we also offer our team competitive compensation and excellent benefits. Don't just blow hot air; join us and build a career you can be proud of as part of a family-owned business for 60+ years. We hope you join us and become our essential Customer Service Rep - Call Center Associate! Location: 34731