Logistics and Customer Service Coordinator- Onsite!
Customer Support Specialist Job 23 miles from Winter Garden
Adecco Permanent Recruitment is seeking a Logistics and Customer Service Coordinator in Orlando, Florida. Qualified candidates for this role will have a 3-5 year track record of Logistics and Customer Service experience.
Our client is offering a competitive starting salary, in addition to full benefits (health, dental, vision, and 401k with company match), in addition to 15 PTO days to start. Please see additional duties and responsibilities below:
Key Responsibilities: Customer Support and Service:
Assist customers with order inquiries, updates, and follow-ups, ensuring clear and professional communication.
Collaborate with the sales and operations teams to resolve customer issues efficiently.
Support the order process by addressing customer requests via phone, email, or online platforms.
Document customer feedback and escalate recurring issues to the appropriate departments.
Office Supply and Vendor Coordination:
Manage inventory of office supplies, ensuring availability of items from cleaning products to office materials.
Develop and maintain relationships with vendors for supply replenishment.
Monitor office supply budget and maintain expense records.
Order Management and Data Entry:
Accurately enter and process customer orders in the system.
Assist with data entry in accounting or CRM software, ensuring all information is up-to-date and precise.
Shipping and Logistics:
Prepare and coordinate outbound shipments, including FedEx packages and customer orders.
Track shipments to ensure on-time delivery and resolve any logistical issues.
Document Management and Archiving:
Scan, archive, and organize company records following established protocols.
Maintain both physical and digital filing systems for easy access.
Customer Onboarding Support:
Assist with onboarding new customers by ensuring their profiles are correctly set up in the system.
Provide introductory support to familiarize new customers with company processes and systems.
General Administrative Support:
Support office operations by assisting with clerical tasks such as scheduling meetings, photocopying, and responding to general inquiries.
Act as a point of contact for both internal and external stakeholders for day-to-day matters.
Growth Opportunities in Customer Service:
Proactively identify ways to improve the customer experience and internal processes.
Take on additional customer service responsibilities, such as managing a small portfolio of key accounts, after demonstrating efficiency and reliability.
Qualifications:High school diploma or equivalent; additional education or certifications in customer service or administration are a plus.
Strong interpersonal and communication skills with a customer-first mindset.
Experience with customer service, CRM, or data entry software is preferred.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Proficiency with Microsoft Office Suite and willingness to learn new systems.
Equal Opportunity Employer/Veterans/Disabled
Read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** T
Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
*The California Fair Chance Act
*Los Angeles City Fair Chance Ordinance
*Los Angeles County Fair Chance Ordinance for Employers
*San Francisco Fair Chance Ordinance
Customer Service Representative
Customer Support Specialist Job 18 miles from Winter Garden
Customer Service Representative
$19-21 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Shifts:
Monday-Friday: 9am-6pm
Saturday: 11am-6pm
Must Haves:
Self-sufficient - Will be opening and closing by themselves
Basic computer skills to enter shipping/tracking information
Customer Service experience
Organized, reliable, & meet deadlines
Strong written and verbal communication skills
Day to Day:
This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated.
Strategic Account Specialist - Healthcare, Spectrum Business
Customer Support Specialist Job 18 miles from Winter Garden
Do you want to focus on daily prospecting to generate opportunities and build a funnel? You can do that. Ready to outline combinations of fiber-based solutions for new and existing healthcare accounts? As an Enterprise Strategic Account Specialist for Healthcare at Spectrum Business, you can do that.
Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
You resolve the technology and communication needs of healthcare providers. After completing our award-winning training, you partner with small to medium healthcare clients and provide dedicated account management.
WHAT OUR STRATEGIC ACCOUNT SPECIALISTS ENJOY MOST
Complete our 12-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.
Consult with established and prospective clients to develop product solutions.
Navigate healthcare procurement processes to set up successful sales.
Deliver product proposals and presentations to decision-makers and conduct negotiations to close deals.
Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients.
Self-generate leads using strategic prospecting techniques.
Maintain accounts in Salesforce to report sales activities and client data.
WHAT YOU'LL BRING TO SPECTRUM BUSINESS
Required Qualifications
Experience: Three or more years of sales experience as a proven sales performer selling data, voice cloud or video solutions; Three or more years of outside telecommunications-related sales experience.
Education: High school diploma or equivalent.
Skills: Network-building, negotiation, closing and interpersonal English communication skills.
Abilities: Quick learner with the ability to multitask.
Availability: Travel to and from assigned territories and company facilities. Valid driver's license.
Preferred Qualifications
Bachelor's degree in a related field.
Experience working in the healthcare vertical.
History of selling telecommunications products B2B.
Proficient in Microsoft Office.
SPECTRUM BUSINESS CONNECTS YOU TO MORE
Embracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
Learning Culture: Company support in obtaining technical certifications.
Dynamic Growth: Paid training and clearly defined paths to advance within the company.
Total Rewards: Comprehensive benefits that encourage a work-life balance.
Apply now, connect a friend to this opportunity or sign up for job alerts!
SCM224 2025-56455 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Client Services Associate
Customer Support Specialist Job 26 miles from Winter Garden
Treasury Services
Are you passionate about delivering best-in-class service and making a difference for global clients? Join our Client Services team and play a pivotal role in ensuring seamless client experiences and operational excellence.
As a Client Services Associate, you'll be the first point of contact for daily client inquiries-resolving issues, fostering strong relationships, and supporting our commitment to high-touch service delivery. If you thrive in a fast-paced environment and have a proactive, client-first mindset, we want to hear from you.
What You'll Do:
Serve as the frontline contact for client inquiries-providing timely, accurate responses and ensuring a professional experience at every touchpoint
Own the resolution process for routine issues and escalate complex matters to senior service officers as needed
Meet and exceed performance targets in productivity, client satisfaction, and service quality
Contribute to a "speak-up" culture by actively sharing ideas to support our Global Client Services Transformation agenda
Gain deep expertise in Treasury Services products, processes, and systems to confidently address client needs
Complete all training, certifications, and firm-required learning milestones
Adapt quickly in a dynamic environment where flexibility and communication are key
What You Bring to the Table:
Bachelor's degree OR equivalent combination of education and experience
3-5 years of relevant work experience in operations, banking, or client service
Excellent communication skills-written, verbal, and active listening
Strong organizational and multitasking abilities under pressure
Self-motivated with a sharp client-centric approach
Ability to work cross-functionally and adapt to evolving priorities
Preferred Experience:
Knowledge of FX (Foreign Exchange) transactions and processes
Hands-on experience in banking and payment operations
Previous roles in client or customer service environments
Why Join Us?
At the heart of our Client Services team is a culture of collaboration, growth, and excellence. You'll work alongside passionate professionals, supporting some of the world's leading organizations in a role that offers both responsibility and opportunity.
Whether you're based in Pittsburgh or Lake Mary, you'll be part of a global network that values innovation, diversity of thought, and the power of great service.
Ready to Start Your Journey?
If you're excited to grow your career in financial services while making a real impact every day-apply now and let's build the future of client service together.
Customer Service Representative
Customer Support Specialist Job 23 miles from Winter Garden
🌟 Entry-Level Customer Service Opportunity | Orlando, FL 🌟
One of our valued clients, a well-established industrial equipment supplier in Orlando, is offering:
Full-time, in-office position
💰 Up to $42k salary + bonuses + upward mobility
🏥 Benefits, 401K, and profit-sharing
🚀 Immediate interviews available - we're looking to hire ASAP! Top candidates will be contacted.
Are you ready to make a career change? We're seeking enthusiastic individuals with a positive attitude who are eager to grow within the company. 📈 Advancement opportunities to Customer Service Level 2 are available within 12-24 months.
Key Requirements:
1-3 years of experience in call center, customer service, or retail/service industry
Passion for excellent customer service
Ability to learn quickly
Key Responsibilities:
Complete onboarding training for success
💻 Learn Salesforce ERP and master its functionalities
Understand quoting and order processes
Familiarize with product catalog and part numbers
Process quotes and orders efficiently
💼 Excited about this opportunity? Ready to join a growing team? We want to hear from you!
Qualified candidates, please send resumes to 📧 Joe@Stafffinancial.com
Associate, International Client Services Representative (Email/Chat)
Customer Support Specialist Job 23 miles from Winter Garden
Regular Your opportunity
As an International Services ECG Associate, you will take inbound chats and secure messages from global (non-US residents) and domestic clients with all a full range of service and trading needs. You will work on a collaborative, growing team in a fast-paced environment to assist with trading stocks, ETFs, mutual funds and options in addition to general account servicing inquiries. The Sr Specialist role will also include sharing your trading, service, and professional knowledge with the team in various formal and informal settings, as well as peer mentoring opportunities. The relationships that you create and uphold will have a direct impact as you aid our clients and your teammates to “Own Their Tomorrow.”
What you have
Required Qualifications:
Must be able to read, write, and speak in Chinese/Mandarin.
FINRA Series 7 and 63 licenses required OR a condition of employment to successfully obtain these licenses within the allotted training time.
Flexible and able to work on emails/chats/phones as business needs change.
Ability to engage clients in a proactive and consultative manner to build rapport.
Willingness and desire to learn in a fast-paced and evolving environment.
Experience with high focus on risk awareness and/or mitigation.
Effective research and problem-solving skills to help fulfill client requests as well as fellow supporting team members.
Preferred Qualifications:
2+ years of outstanding customer service experience in Finance Industry.
1+ years of experience working with clients through chats/emails.
Bachelor's degree from accredited US institution.
High flexibility in shift times especially early in the morning as business needs change and limited personnel to service clients from 06:00am -11:59pm ET.
Experience serving International clients.
A passion to continually learn, growing your knowledge in personal finance, US and foreign markets, and attain industry licenses for personal growth.
Resilience to help achieve client happiness in a demanding environment.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Customer Support Consultant
Customer Support Specialist Job 23 miles from Winter Garden
Job DescriptionSalary:
Join one of the fastest growing UK tech companies! Epos Now offers a market leading product and an award winning brand, there has never been a more exciting time to join our driven team. Were looking for an ambitious Customer Retention Agent to join our existing team who operate with customers all over Europe, United States and Australia.
About Us:
EposNow are transforming the business owner experience by putting the power of fintech in their hands. We offer comprehensive tools for point of sale and embedded finance, (including payments, banking, and lending) to our 77,000 incredible business merchants worldwide, helping everyone from micro-sized businesses to enterprise companies succeed. Our ultimate mission is to make commerce accessible for everyone. With personalised career progression plans, exciting opportunities to work with new tech (like AI), and an inclusive culture and help shape the future of business solutions.
Role: Customer Support Consultant
Responsibilities:
Handle customer queries via telephone calls, email and web chat.
Achieve your targets for customer satisfaction.
Nurture meaningful customer relationships.
Accurately record all information in the CRM.
Deliver exceptional customer service!
Whats on offer:
Earn additional bonus on top of base salary
19 days PTO plus 6 federal bank holidays
401k
Medical Cover
Employee Assistance Program
What are the next steps?
Interviews for this role are starting immediately, so you could be joining our team very soon! Successful candidates will have a short screening call with our partner company, RecruitmentJunky, before being invited for a video interview with a hiring manager.Ready to begin your career with us?Apply now and submit your application online.We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences.
Bilingual Customer Retention Rep.
Customer Support Specialist Job 42 miles from Winter Garden
Job Description
About Us
What are we looking for?
We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team.
No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated.
What We Offer
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities
Greet customers in service drive. Make sure they are happy and being helped
Plant seed with customers in person concerning upgrading to a newer vehicle
Enhance the sales process by demonstrating the vehicles features on the lot
Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
Call next day's service appointments to plant seed for upgrading
Qualifications
Must have a clean & valid driver’s license
Must be willing to submit to a drug screen prior to employment
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customer service skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer’s needs to enhance dealership and personal sales
Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
Bilingual Customer Retention Rep.
Customer Support Specialist Job 42 miles from Winter Garden
About Us
What are we looking for?
We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team.
No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees.
SUMMARY
The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated.
What We Offer
Opportunity for internal promotion and career growth with company
Competitive pay plan
401(k) retirement plan options
Full benefits including voluntary short and long term disability, dental, health, vision, medical
Responsibilities
Greet customers in service drive. Make sure they are happy and being helped
Plant seed with customers in person concerning upgrading to a newer vehicle
Enhance the sales process by demonstrating the vehicles features on the lot
Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle
Call next day's service appointments to plant seed for upgrading
Qualifications
Must have a clean & valid driver’s license
Must be willing to submit to a drug screen prior to employment
Enthusiastic with high energy throughout the workday
Outgoing and friendly, especially while handling objections
Quality customer service skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer’s needs to enhance dealership and personal sales
Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales
Operations/Dispatch and Customer Service Support
Customer Support Specialist Job 23 miles from Winter Garden
Job Description
Are you looking for an innovative, fast paced and rewarding opportunity to expand your career?
If so, LOOK no further! Good Greek Moving & Storage is expanding its team of professionals. Known in the marketplace as an industry leader in the moving community, Good Greek is a total relocation expert offering, storage, trash removal, auto transport, realty services and premier concierge services. The Dispatch Coordinator is an essential and multifaceted role in our organization’s operations. They will work with our professional moving crews, compliance personnel and customers. Become a key member of the Good Greek thriving team of professionals.
We are seeking innovative, forward thinking, and tenacious individual to work with our leadership team, existing and prospective clients, and our partners. To be successful in this role you will need to be highly organized, socially confident, exude excellent customer service skills and must be able to multitask. An outstanding candidate should be able to keep all facets of an office running smoothly and ensure all operational responsibilities are being fulfilled. While ensuring compliance with regulations.
Good Greek is a Leader in the industry offering extremely competitive compensation and benefits! APPLY TO LEARN MORE
Key Skills/Qualifications
Detailed orientated
Skilled in documenting Important Data
Precise data entry
Strong Phone Skills
Listening and verbal communications
Astute, high energy and dependable
Proficient in reporting
Strong ability to multitask
Ability to work effectively under pressure
Must have 1-3 years Operations/Dispatch experience
Bilingual a plus!!!
Core Responsibilities
Planning and coordinating jobs
Setting schedules
Maintaining driver helper relationships
Ensuring adequate capacity for job coverage
Answering the telephone and making follow-up calls.
CRM data entry/software data management
Fielding Customer Service Inquires
Provide ETA updates in company software and make relevant notes in shipment notes
Monitor drivers and ensure that they are following DOT regulations-and document/report violations of regulations
Communicate with customer and with customer service on driver s schedule
Log and track driver locations and activities
Job Type:
Full Time
Salaried Position
Salary and Benefits:
Competitive Benefit Package Available
Paid Training
*Good Greek and our affiliates are equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
(LPN) Call Center Nurse Specialist // Orlando FL 32822
Customer Support Specialist Job 23 miles from Winter Garden
Business Call Center Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Duration 3 Months contract Qualifications DESCRIPTION Essential Duties and Responsibilities · Adheres to principles as stipulated by program specific contractual agreements and UBC Service's practices which may include:
o
Patient Support:
Make outbound phone calls to patients who have opted into a patient support program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries.
o
Resource:
Answer patient, consumer and healthcare professional questions and suggest appropriate resources.
o
Referral Source:
Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care.
o
Collect Data:
Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes in an electronic environment.
o
Educator:
Complete patient teaching in relation to the use of products
·
Participates in program specific customer meetings and training sessions.
·
Participates in program specific orientation meetings and demonstrates clinical competency on written tests.
·
Performs special projects and performs other duties as it pertains to specific contract performance.
Other Job Functions
·
Performs other related duties as assigned or requested.
Job Qualifications
Required Education and Experience:
High school degree or equivalent; Licensed Practical Nursing program (LPN) certification required. 3 years of hands-on nursing experience through direct patient care or Specialty Pharmacy experience. Active, unrestricted Nursing license in the state of employment
License/Certifications
·
Ability to obtain and sustain Nursing license in required states including but not limited to: Florida
Additional Skills
·
Analyze data
·
Answer telephones
·
Develop/maintain networks on a broad cross section
·
Effective at group involvement
·
Handle multiple tasks
·
Compile data/statistics
·
Establish filing system
·
Input data into computer systems
·
Problem solving
·
Research information
·
Strong communications-written and verbal
·
Time management
·
Effective interpersonal, negotiating and communication skills required.
Computer Skills
·
Accurate Data entry
·
Windows Environment
·
Online Applications
·
Visual concentration on computer screens
·
Multi-user computer systems
·
Personal Computer
·
Microsoft Office - Word, Excel, Microsoft Outlook
Working Conditions/Physical Demands
·
Normal office environment
·
Lifting under 10 pounds
If you are available and interested then please reply me with your updated copy of resume or can call me at
**************
.
Additional Information
Thanks & Regards,
Ranadheer Murari
|
Team Recruitment
|
Mindlance, Inc.
|
W
:
************
*************************
Client Engagement Specialist
Customer Support Specialist Job 23 miles from Winter Garden
Full-time Description
Ready to Own the Client Experience? Step Into a Role Where Every Interaction Matters!
The Client Engagement Specialist is a cornerstone of our organization, embodying our corporate ethos and consistently delivering exceptional service to our clients. They execute tasks precisely, meeting designated timelines, while maintaining professional interactions with colleagues and clients to ensure a seamless experience. Their unwavering commitment to providing world-class customer service to clients and vendors is not just important but indispensable. With a remarkable ability to collaborate effectively within the team and autonomously as needed, they are versatile assets to our organization. At the heart of their role lies the cultivation and strengthening of client relationships, guaranteeing their satisfaction, and nurturing enduring partnerships.
Requirements
The duties and responsibilities of this position include but are not limited to those listed below.
Maintain active participation on the phone queue, accepting inbound phone calls, providing superior customer service, and routing to the appropriate Synergy contact when necessary.
Review and organize the Intake Outlook mailbox multiple times daily to ensure that all new and existing inquiries are completed timely.
Generate new case files in ESP in accordance with current file opening protocols.
Prepare required intake documents, send to necessary parties, and consistently follow up until all documents are returned.
Input incoming mail and faxes to the appropriate ESP file, clearly documenting content, and notifying Synergy contact of receipt.
Maintain professional communication with clients and lienholders.
Specialize in one Synergy line of business as directed by management while maintaining a broad understanding and knowledge of all lines of business.
General administrative office functions such as answering the phone, distributing fax communications, and US Mail processing and distribution.
Initial reporting of Synergy Lien Resolution Services assigned cases to the various State Medicaid offices, ERISA/Private insurers, FEHBA plan administrators, Military organizations, and hospital/providers.
Requirements:
A High School diploma or equivalent, an Associate/Paralegal Degree from an accredited College or University, preferred.
One year of administrative experience
Proficient with Microsoft Office Suite
Database Management skills
Professional attitude and demeanor
Ability to sit for prolonged periods of time at a computer workstation while entering data and communicating with clients via email and telephone.
Salary Description $36,000 - $38,000/year
Call Center Professional
Customer Support Specialist Job 23 miles from Winter Garden
The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment. Communication with prospective customers is exclusively through a high volume of telephone contacts with a goal to schedule appointments for our Sales team.
Job Responsibilities:
Maintain a minimum standard of outbound calls to prospective customers
Approach each call with a goal to transfer or set an appointment for customers to visit the dealership
Answer sales calls and inquiries in a prompt and timely manner, and make any follow-up calls to unsold customers
Adhere to lead management plan guidelines for each lead in your database
Respond to internet leads and inquiries
Accurately record interactions with each prospective customer in our database
Other reasonable duties as may be requested
Requirements:
1-2 years customer service experience in an outbound calling environment
Outstanding written and verbal communication skills
Prior phone experience, required
General knowledge of the automotive industry
Proficient in MS Office
Ability to work evenings until 10:00 PM
Ability to work weekends as business needs dictate
Bilingual, preferred
Competencies:
Goal–oriented individual, driven to exceed personal and team goals
Exceptional communication and customer service skills exemplified to internal and external customers
Effectively collaborate with fellow employees
In return for your invaluable knowledge, skills, talent and ambition, Toyota of Orlando offers competitive salaries and benefits.
Employment is contingent upon successful completion of a background investigation.
Toyota of Orlando is proud to be an Equal Opportunity Employer.
Reservations Agent
Customer Support Specialist Job 18 miles from Winter Garden
Job DescriptionPosition Title: Reservations Agent
This position reports to the Owner Services/Reservations Manager and is primarily responsible for providing excellent customer service to our Owners by addressing questions concerning contracts, owner rentals, exchange procedures, receiving payments for assessments and taxes, and reserving Owner weeks. This position also enters rental reservations from online travel agencies and maintains Marketing reservations.
Specific Responsibilities:
Core duties and responsibilities include the following:
Confirms reservations from Exchange companies: RCI, Interval International, Platinum Interchange.
Maintains accuracy of Marketing reservations entered via automated download, adding required information to assure proper handling.
Accurately enters reservations received from online travel agencies such as Agoda, Expedia, Booking.com, Airbnb
Provides highest level of customer service by responding to questions regarding contracts, rentals, maintenance fees, and how to work with Exchange companies to obtain optimum benefits of their ownership.
Answer and return emails and voicemails providing excellent customer service
Accounting duties include receiving payments for maintenance fees and taxes, setting up payment arrangements.
Assures Owner information in the property management system is accurate and up to date.
Assists the front office in researching information as requested.
Adheres to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the Employee Handbook.
Performs all other duties as assigned by management.
Managerial Responsibilities:
This position has no supervisory responsibilities.
Position Requirements (Skills/Abilities):
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to represent the resort professionally and interact positively with owners and guests.
Previous customer service experience.
Previous experience in reservations or data entry. Experience in a resort setting is a plus.
Experience with internet software; and word processing software
Experience:
The requirements listed above are representative of the knowledge, skill, and /or ability required.
Education:
High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Flexible Scheduling:
Must be able to work Monday through Friday and Saturdays as required.
Physical Demands:
While performing the duties of this job, the employee is required to walk, stand, stoop, kneel, crouch. The employee Is required to use his/her hands and fingers to feel, and reach for objects of various sizes, shapes and weight.
The employee will occasionally be required to climb a step ladder or balance and, to talk, to hear and /or smell. The employee must regularly push, pull, lift and /or move 10-25 lbs. And occasionally push, pull, lift and /or move 50 or more pounds with assistance. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus in various settings. Good customer service skills are a must.
Standards of Appearance:
This position is highly visible in all resort areas. Team member must present a professional appearance and must adhere to all Operating Procedures and Standards of Appearance set by Daily Management and the Resort.
Standards of Conduct:
The high ethical standards of Daily Management, Inc. must be upheld by all members of the management team. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, alcohol consumption, etc., stated in the Team Member handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for guests and fellow team members and will achieve this goal through responsible action as individuals and as a group.
Note:
This position description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Job duties will vary based on the property location specific. Team members will be required to perform any other job-related duties assigned and needed in their role. This document does not create an employment contract, implied or otherwise, other than an "at will" employment agreement.
I hereby certify that I have reviewed and understand all elements of this position description and will fully comply as a team member of the Daily Management, Inc.
EOE/D/V
Call Center Specialist - East Orlando / Kissimmee, FL
Customer Support Specialist Job 23 miles from Winter Garden
Positions in Winter Garden/Alafaya/Kissimmee Poinciana
Call Center Specialist Under the supervision of the Clinical Management, the Call Center Specialist is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing authorization for scheduled services. This position manages all incoming calls, front desk check-in, collecting copay's, COTA signatures, check-out processes, communication between providers and other staff. Screening calls to escalate to triage or management and communication with patients waiting on timeliness of providers. QUALIFICATIONS
Ability to multi-task and manage multiple lines and issues at once, while maintaining a positive attitude and excellent customer service.
Knowledge of third-party payers including federal, state and private health plans.
Customer service experience in a health care setting.
Experience with EMR, authorizations, managing multiple lines, collecting copay's, and completing Registrations. SPECIAL CONDITIONS Must be able to work various hours and locations based on business needs and be able to work overtime as required.
Account Service
Customer Support Specialist Job 23 miles from Winter Garden
We are always looking for extremely driven account managers. Must enjoy working in a fast-paced environment and have excellent strategy and client management skills. You will develop and present campaigns alongside talented creative and media teams. Must have strong communication and organizational abilities as you'll work on local, regional and national brands. Competitive salary and excellent benefits.
Call Center
Customer Support Specialist Job 18 miles from Winter Garden
Job Description
Celebration Health & Wellness is seeking a full-time front office professional to join our skilled and caring healthcare team.
About Us:
A high volume multiple provider private practice dedicated to Children’s Health. The staff offers over 20 years of experience in the field of Pediatrics.
The responsibilities of this position include but are not limited to:
· Checking patients in and out of appointments
· Verifying insurance eligibilities
· Collecting and processing payments
· Scheduling appointments
· Submitting insurance referrals
· Obtaining Prior Authorizations
· Answering incoming calls
· Scanning and faxing
· Communicating effectively with patients
· Teamwork
. Ability to communicate both in writing and verbally, Spanish Bilingual abilities a plus
Excellent customer service skills, previous office experience, and a caring and positive attitude are required.
Previous medical office experience, and knowledge of electronic medical records are preferred but not required for the right candidate.
Our compensation package is generous, including paid vacation time, health and dental insurance, employee assistance program, 401k, and other benefits.
We look forward to hearing from you!
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Uniform allowance
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 5 year (Preferred)
Medical terminology: 5 year (Preferred)
Computer skills: 5 year (Preferred)
Language:
English (Required)
Spanish (Required)
Work Location: One location
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Job Type: Full-time
Salary: $15.00 - $18.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Referral program
Vision insurance
Medical specialties:
Ob/Gyn
Pediatrics
Family
Schedule:
Monday to Friday
Work Location: In person
Reservations Agent
Customer Support Specialist Job 48 miles from Winter Garden
Job Description
Cabot
Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Rio Secco Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana.
Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings.
Cabot Citrus Farms
Cabot’s first American property, Cabot Citrus Farms, is set across 1,200 acres of pristine natural beauty in the Central-West region of Florida, aptly known as the Nature Coast. Offering dramatic elevation changes, sandy soil, and rolling hills canopied by towering sand pines, palmetto trees, and century-old moss-covered oaks, the unique landscape is enchanting. With two 18-hole golf courses, one 10-hole course, an 11-hole par-3 course, and an unparalleled practice facility, Cabot Citrus Farms is the ultimate golf adventure. In addition to golf, the property offers luxury accommodations, real estate opportunities, elevated food and beverage experiences, and off-course activities that include a Sport Club, a fishing pond, and sports courts, with a Pool and Racquet Club coming in the future.
Position Overview
As a Reservationist, you are a key member of the Cabot Citrus Farms team and will be instrumental in building on Cabot’s legacy of world-leading golf destinations. Your knowledge of reservation systems and processes – combined with your attentiveness, efficiency, and commitment – will ensure that Cabot Citrus Farms remains a safe, enjoyable workplace for our team members and a travel destination for our partners, and guests. You will maintain a daily presence on-site and build strong relationships with team members, community stakeholders, guests, and prospective real estate buyers. You embody Cabot’s values and positively represent the Cabot brand, helping to set team expectations for the resort’s high standard and acting as an ambassador and role model of exceptional service.
Key Responsibilities
Serve as an ambassador for the property, handling incoming inquiries, answering questions, booking tee times, overnight accommodations, and activities.
Manage itinerary planning, including coordinating all aspects of the guest journey.
Field general inquiries and direct calls to the appropriate department.
Organizing and cataloging CRM data, including guest information and relevant questions and preferences.
Possess proficiency with all systems and software.
Proficiency with all systems and processes to be able to train the Reservations team members.
Most tasks are performed in a team environment with the Reservations Coordinator acting as a strong team leader.
Maintain strong knowledge of resort and area offerings, promotions, and offers, including the ability to make recommendations and dynamic suggestions for guests.
Communicate effectively both verbally and in writing with internal and external guests, as well as other departments.
Comfort with upselling and promoting a variety of premium products.
Address and resolve guest service issues in a positive manner.
Block special request reservations VIP reservations and/or room assignments.
Maintain and organize both hotel and guest information, whether on a computer or regular file system.
Answer questions concerning reservations for employees of other departments including but not limited to Front Office, Sales & Marketing, Golf Operations, and Executive Office.
Must be available to work a varied schedule as needed based on occupancy levels and department demands, including AM shifts, PM shifts, and weekends.
Qualifications
Bachelor’s degree or equivalent working experience required.
Strong ability to multitask and complete multiple assignments simultaneously.
At least 1 year of Reservations Agent experience or other Hospitality related experience is required.
Familiarity with PBX operations and internal guest communication systems a plus.
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Requires excellent communication skills, both verbal and written.
Takes a proactive approach towards decision-making and resolving challenges.
Takes initiative and makes suggestions to solve problems.
Complete knowledge of resort offerings, hotel rooms, and meeting-related services available to guests.
Experience in a golf property preferred.
Ability to communicate effectively with internal and external guests, exercising patience, tact, and diplomacy.
Must possess proficient computer skills, including, but not limited to, Microsoft Word, Outlook, and Excel, as well as internet.
Comprehension of the reservation sales process.
Analytical approach to problem solving.
Dynamic, enthusiastic, and innovative leader who thrives under pressure.
Skilled in service recovery, consistent guest follow and follow through.
Ability to maintain confidentiality and discretion, especially with high-profile individuals.
Working Conditions
Ability to spend long hours moving around, walking, sitting, standing, and crouching while performing other duties.
Ability to work long hours sitting or standing at a desk in an office setting.
Ability to answer phones and wear appropriate phone headset to maintain functionality and privacy on calls.
Ability to lift, carry, push, pull, or otherwise move luggage and objects up to 50 lbs.
Benefits
We offer a comprehensive benefits package, including:
Health, Dental, and Vision Insurance
401(k)
10 Paid Vacation Days
5 Paid Sick Days
14 Company Holidays
Maternity and Paternity Leave
Complimentary Staff Lunch
Early Earned Wage Access
Golf Privileges
Employee Discount Program
And much more!
Our greatest asset, and the key to our success, is our team. We have developed an incredibly positive and exceedingly vibrant culture by attracting the most caring, engaging, and driven people in golf and hospitality. With a focus on the principles of the Golden Rule - treating others as we wish to be treated - the warmth, kindness and good nature of our team is ultimately what sets Cabot apart. Work hard and be nice to people - it's as simple as that!
If your values align with the Cabot vision, we welcome you to apply and join our amazing team that is building this one-of-a-kind property!
Cabot Citrus Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.
Reservations Agent
Customer Support Specialist Job 48 miles from Winter Garden
Cabot
Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Rio Secco Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana.
Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings.
Cabot Citrus Farms
Cabot's first American property, Cabot Citrus Farms, is set across 1,200 acres of pristine natural beauty in the Central-West region of Florida, aptly known as the Nature Coast. Offering dramatic elevation changes, sandy soil, and rolling hills canopied by towering sand pines, palmetto trees, and century-old moss-covered oaks, the unique landscape is enchanting. With two 18-hole golf courses, one 10-hole course, an 11-hole par-3 course, and an unparalleled practice facility, Cabot Citrus Farms is the ultimate golf adventure. In addition to golf, the property offers luxury accommodations, real estate opportunities, elevated food and beverage experiences, and off-course activities that include a Sport Club, a fishing pond, and sports courts, with a Pool and Racquet Club coming in the future.
Position Overview
As a Reservationist, you are a key member of the Cabot Citrus Farms team and will be instrumental in building on Cabot's legacy of world-leading golf destinations. Your knowledge of reservation systems and processes - combined with your attentiveness, efficiency, and commitment - will ensure that Cabot Citrus Farms remains a safe, enjoyable workplace for our team members and a travel destination for our partners, and guests. You will maintain a daily presence on-site and build strong relationships with team members, community stakeholders, guests, and prospective real estate buyers. You embody Cabot's values and positively represent the Cabot brand, helping to set team expectations for the resort's high standard and acting as an ambassador and role model of exceptional service.
Key Responsibilities
Serve as an ambassador for the property, handling incoming inquiries, answering questions, booking tee times, overnight accommodations, and activities.
Manage itinerary planning, including coordinating all aspects of the guest journey.
Call Center Operator
Customer Support Specialist Job 37 miles from Winter Garden
Busy medical group is looking for a call center operator who has experience in a medical office environment. The ideal candidate will be able to work in a fast paced environment, understand how to provide exceptional customer service to patients. ,
We provide competitive benefits including health, vision and dental, 401k and paid time off.
Job Type: Full-time
Customer Service: 1 year (Preferred)
medical office: 1 year (Preferred)
Education:
High school or equivalent (Required)
Language:
Spanish (Required)
Work Location:
One location
Benefits:
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off
This Job Is:
A job for which military experienced candidates are encouraged to apply
Open to applicants who do not have a college diploma