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  • Principal Systems Services and Support Analyst

    Fidelity Talentsource

    Remote Decision Support Analyst Job

    Principle Systems Services and Support Analyst Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Systems Support Analyst to work in Westlake, TX! The Role Fidelity's Associate Technology team builds, manages and distributes technology solutions for more than 200 local Investor Centers and 8 Regional Campuses across the United States. Our technology solutions are crucial to Fidelity's core business, ensuring our associates have access to high functioning, reliable compute and software solutions. The Value you Deliver Provide technical leadership for a dynamic team in establishing and refining associate technologies that improve our ability to deliver market leading associate technology. Foster an environment of innovation that encourage creativity and the development of cutting-edge technology solutions to meet associate and client needs Implement, maintain, and support various products used by associates in our investor and regional centers across the United States Work closely with multi-functional teams and partners to align products with overall business goals, ensuring seamless integration and mutual success Integrate activities between teams to solve problems and enhance the associate experience Advocate for production stability and supportability by working with engineering teams to find opportunities for improvements Participate in on-call rotation with other members of the team to provide outstanding support to our customers The Skills You Bring BS in Computer Science or related technical field 10+ years as a tech lead, delivering solutions and leading operations for a product or service environments including product evaluations, design, testing implementation and support 10+ years technical leadership to deliver operational excellence by upholding strong technology standards Expertise in implementing and optimizing technology and processes in a tech forward environment Proven experience in product management operations, ideally within a network, end user compute or business application environment. (network infrastructure; PC hardware and software; Business Applications like Salesforce) Outstanding communication and collaborations skills, capable of engaging effectively with various stakeholders and cross-functional teams Ability to rapidly assimilate technology solutions, business processes, goals and objectives and distill them into well-defined stories/requirements The Team Our purpose is to improve the associates experience and boost efficiency, so they can help more people. We simplify the navigation of a sophisticated IT organization across Fidelity, increase transparency to business needs, improve operational efficiency and ensure a phenomenal IT experience. Team members share a set of core product management and analytical skills, along with differentiating skills that are suited to the squad to which they are aligned. Dynamic Working Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
    $67k-96k yearly est. 31d ago
  • Data Analyst - AI Trainer

    Dataannotation

    Remote Decision Support Analyst Job

    We are looking for a data analyst to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of mathematical reasoning- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Applied Math and/or Computer Science. Benefits: * This is a full-time or part-time REMOTE position * You'll be able to choose which projects you want to work on * You can work on your own schedule * Projects are paid hourly starting at $40+ per hour, with bonuses on high-quality and high-volume work Responsibilities: * Give AI chatbots diverse and complex mathematics problems and evaluate their outputs * Evaluate the quality produced by AI models for correctness and performance Qualifications: * Fluency in English (native or bilingual level) * Detail-oriented * Proficient in mathematics, arithmetic, algebra, geometry, calculus, probability, statistics, and inductive/ deductive reasoning * A current, in progress, or completed Masters and/or PhD is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. #INDUSMA Job Types: Full-time, Part-time Pay: From $40.00 per hour Work Location: Remote
    $40 hourly 37d ago
  • Application Support Analyst II- Hybrid or Remote

    Yoh, A Day & Zimmermann Company 4.7company rating

    Remote Decision Support Analyst Job

    Application Support Analyst is needed for a contract opportunity with our Energy Industry client located in Pennsylvania. Job Details Duration: 12 months initial contract Hourly pay rate:$35.21-$47.89 hourly Depending on Experience Job Responsibilities Troubleshoot and resolve advanced IT issues with operating system software and third party applications in production and non-production environments; Analyze and escalate issues where necessary. Automate processes for software installation, monitoring, alerting, file management, configuration management and other operational areas. Develop and maintain a strong relationship with the core business solution vendors. Serve as a technical liaison between these vendors and business units. Perform day-to-day operations and maintenance tasks to ensure non-production and production environments remain fully functional. Provide system support for changes and enhancements following the accepted change management protocols. Document installation and troubleshooting procedures for all approved software and make available to other members of the team and related support teams. Requirements 3-5 years of experience in application support for a software development team, or a recent computer science degree with excellent technical abilities and able to learn very quickly Strong understanding of operating systems, networks and communication protocols, storage technologies, software development, databases, and security concepts Longevity in work history, unless entry-level Tenacious, never gives up on problem-solving, enjoys solving problems as primary function Experience with Microsoft 365 tools specifically SharePoint Online, Purview and One Drive, or Open Text Experience with system administration and performance monitoring tools such as Splunk, Perfmon, or Galileo Experience writing SQL queries Experience with system monitoring Experience supporting cloud applications Experience with CSS Experience maintaining Oracle RDBMS and Microsoft SQL Server database servers from an administrative perspective Extended ECM preferred Degree in Computer Science or work experience equivalent Estimated Min Rate: $35.21 Estimated Max Rate: $47.89 Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
    $35.2-47.9 hourly 3d ago
  • Information Technology Support Specialist

    Infosys 4.4company rating

    Remote Decision Support Analyst Job

    • Hardware Inventory Management ensuring stock levels are constantly monitored. • Hardware request and receipt through our internal ordering system. • Actively monitoring the ticket queue and managing requests through to completion. • Housekeeping on IT rooms. • Supporting events like annual Power down - post desk checkouts (PC/monitors/Mouse + Keyboard/desk phone/headset/webcam). • Supports hardware decommissioning events. • Supports Business moves / changes - ensure involvement in early stages of planning. • Managing escalations through to conclusion. • Manage client expectations. • Setup and installation of Temporary training rooms / Office wide events - Expo's. • Comms room patching. • Supports work from home hardware requests. • Ensure that policies and guidelines relating to overtime and expenses are adhered to. All local guidelines for cost control are adhered to. • Manage own workload to ensure that assigned activities are completed within targets defined within SLA's/OLA's. • Demonstrate high levels of customer care behaviors at all times and adopt an approach that shows consistent commitment to providing a customer focused quality service. • Work across lines of service to ensure a coordinated approach to providing support for the customer. • Actively participate in a program of Continuous Service Improvement taking ownership of actions that deliver results. • Perform basic troubleshooting, system upgrades and replacements for employees. • Deploy equipment for new hires and refreshes and collect equipment from offboarded employees. • Evaluate user requests and requirements and recommend effective technological solutions. • Install, configure, and troubleshoot hardware, including desktops, laptops, and peripherals. • Will be required to work outside business hours and participate in additional weekend work. • Image/re-image computers, configure IP phones and mobile phones. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
    $71k-92k yearly est. 1d ago
  • Work from Home - Online Data Analyst

    Telus Digital Ai Data Solutions

    Remote Decision Support Analyst Job

    Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide Completing research and evaluation tasks in a web-based environment, such as verifying and comparing data, and determining the relevance and accuracy of information. Join us today and be part of a dynamic and innovative team that is making a difference in the world! TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world's largest brands Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements Full Professional Proficiency in Spanish language Being a resident in United States for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in United States Ability to follow guidelines and conduct online research using search engines, online maps, and website information Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance Daily access to a broadband internet connection, computer, and relevant software Assessment In order to be hired into the program, you'll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience. Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity.
    $58k-85k yearly est. 5d ago
  • Data Analyst

    Coalesce Management Consulting

    Remote Decision Support Analyst Job

    About the Role: We are seeking a Data Analyst to support Transmission and Distribution projects. In this remote role, you will be responsible for analyzing and interpreting data to help optimize project performance and deliver actionable insights. This is an exciting opportunity for someone with 2-5 years of experience in data analysis, particularly within the utility or energy sector, to grow and contribute to impactful projects. Key Responsibilities: Analyze data related to Transmission and Distribution projects to identify trends, patterns, and key insights. Collaborate with project managers and engineers to gather and process data, ensuring accurate and timely reporting. Develop and maintain dashboards, reports, and data visualizations using Power BI. Perform data validation and ensure data integrity across multiple sources. Provide recommendations for process improvements based on data analysis. Assist in preparing project performance reports for internal and external stakeholders. Utilize Excel for data manipulation, advanced formulas, and pivot tables to create detailed, insightful reports. Support ad-hoc data analysis requests as needed. Required Qualifications: 2-5 years of experience in data analysis, ideally in the transmission and distribution or energy/utilities sector. Strong proficiency in Microsoft Excel (pivot tables, advanced formulas). Experience with Power BI for building and managing dashboards and reports. Ability to work independently in a fully remote environment. Strong problem-solving skills and attention to detail. Excellent communication skills for collaboration with cross-functional teams. Preferred Qualifications: Bachelor's degree in Data Science, Engineering, Business, or a related field. Experience with other data visualization tools (e.g., Tableau, QlikView) Experience in SQL and Python is prefered. Knowledge of energy systems, transmission and distribution. Benefits: Remote work with travel up to once a month. Competitive salary and ability to opt into benefits package (Health, Dental, Vision) Opportunity to work with a dynamic team on cutting-edge projects.
    $58k-82k yearly est. 17d ago
  • Data Entry Product Support - $45 per hour - No Experience

    GL Inc. 4.1company rating

    Remote Decision Support Analyst Job

    We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market. Additional information: Salary: 25-45 Frequency: Per hour Employment type: Full-time
    $58k-78k yearly est. 2d ago
  • Trading Operations Support Analyst (Overnight hours)

    Capital Management 3.9company rating

    Remote Decision Support Analyst Job

    WHO WE ARE Headquartered in the historic Chicago Board of Trade, PEAK6 Capital Management is a proprietary options trading firm that has been defining the industry for more than 25 years. While many firms have come and gone, PEAK6 Capital Management has consistently delivered liquidity to the options market. We thrive due to our firm's special blend of financial acumen, ability to manage risk, and cutting-edge technology. PEAK6 Capital Management was brought to life through insatiable curiosity, entrepreneurial spirit, and the desire to win. We offer incredible opportunities for smart, passionate team players to solve complex problems and take calculated risks. We were among the first firms to develop sophisticated proprietary technology in our trading business. Today, we continue to leverage our technical ingenuity and operational excellence across several investment areas, spanning early-to-mid stage growth capital, operational control, trading, and eSports. Throughout the years, we've built and operated several financial technology firms and we continue to evolve. ABOUT THIS ROLE We are seeking a Trading Operations Support Analyst to join our team during the hours of 7:00pm to 3:00am CST. This is a high-impact role working to ensure the stability, functionality, and effectiveness of our overnight trading operations. As the Trading Operations Support Analyst, you will be the primary operational and technical support point during APAC and EMEA trading hours, ensuring that all trading systems and processes run smoothly. Combining your operational expertise with technical troubleshooting skills, you'll monitor trading activities, manage risks, and address issues quickly and effectively to minimize disruptions. This role will involve balancing multiple tasks while working with internal teams, vendors, and external trading partners. This is a remote role but candidates need to be based in Illinois, New York, or Texas. You'll be responsible for: Continuously monitor system statuses, execution limits, and connectivity during trading sessions. Perform pre-market checks to ensure infrastructure readiness, address issues in real time, and document any issues or anomalies for further analysis and resolution. Quickly identify, analyze, and resolve disruptions in the trading environment, including addressing order discrepancies and interpreting system alerts. Collaborate with engineers and stakeholders to conduct root cause analysis and implement necessary resolutions. Act as the initial contact for trading application issues, providing prompt support via multiple channels. Respond to trader requests to provide insights into market behaviors driven by automation and escalate critical incidents to the appropriate teams. Collaborate with external vendors, such as exchanges and ECNs, to address connectivity or production issues and ensure a seamless trading environment, escalating issues when necessary. Monitor and continuously evaluate risk parameters (e.g., execution limits, net positions) during trading. Adjust trading limits following approved processes while ensuring full compliance with regulatory and organizational risk policies. Work closely with traders to provide operational visibility, investigate trader requests related to trading activities, coordinate with engineering teams on system updates, and test improvements to optimize trading efficiency. Maintain detailed records of workflows, system issues, risk events, process updates, and trader insights to enable transparency. Collaborate on root cause analysis and process improvements based on documented observations. YOUR EXPERIENCE 3-5 years prior experience supporting or working in trading environments. Bachelor's degree in finance, IT, Computer Science, or a related field (or equivalent experience) Series 57 license (or willingness to obtain within 30 days of employment). Strong knowledge of SQL, relational databases, operating systems (Windows and Linux), and trading network fundamentals (connectivity and routing) Solid understanding of trading concepts, workflows, and financial instruments such as equities, futures, and options Proven ability to perform under pressure, diagnose and resolve complex trading issues, mitigate risks, and ensure seamless operational processes in a fast-paced, real-time environment. Strong verbal and written communication skills tailored to technical and non-technical audiences, self-motivation, adaptability to off-hours or shifting schedules, and a commitment to process improvement and documentation. Ability to work independently from 7:00pm - 3:00am CST OUR REWARDS We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. As a hybrid workforce, we offer our employees the ability to work remotely up to two days a week. The base pay offered may vary depending on job-related knowledge, skills, experience, and office location. This position also may be eligible for a discretionary annual bonus in addition to a range of health & wellness benefits. PEAK6 is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. PEAK6 is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at *****************. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.
    $57k-80k yearly est. 60d+ ago
  • IT APPLICATION SUPPORT ANALYST (WEBMASTER)

    Arizona Department of Education 4.3company rating

    Remote Decision Support Analyst Job

    IT APPLICATION SUPPORT ANALYST (WEBMASTER) Type: Public Job ID: 128443 County: East Maricopa Contact Information: Arizona Department of Education 1535 W. Jefferson Phoenix, AZ 85007 District Website Contact: Human Resources Phone: ********** Fax: District Email Job Description: Arizona Department of Education The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents. IT Application Support Analyst (Webmaster) Job Location: Information Technology Division Phoenix Location Posting Details: Salary: $77,000 - $82,500 Grade: 24 Closing Date: 4/23/25 Job Summary: * The Application Support Analyst (Webmaster) is responsible for reviewing and responding to reported software issues and escalations related to the Arizona Department of Education (ADE) applications, including ADE Website, intranet and related systems. * This role involves routine monitoring, root-cause analysis, remediation, and communication of system errors to ensure proper operation. * Additionally, the role requires the ability to understand functional requirements and contribute to change requests, product testing, the creation of knowledge base, and user documentation for supported applications. * This role also involves the creation of website pages, design layouts and graphics. * Strong interpersonal, written, and oral communication skills are essential for effective collaboration with both external and internal customers across all levels and divisions of the organization. * Occasional in-state and rare out-of-state travel is required for this position. The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate. Job Duties: * Support the planning and testing of new application releases, versions, and/or software patches in support of the agency. * Works with internal and external resources to implement and maintain functioning applications. * Timely review and respond to all help desk ticket and email requests regarding the supported ADE IT applications. * Communicate issue resolutions to customers and ensure customer is satisfied with response. * Contribute to user documentation, such as user guides and training material, to facilitate business operation. * Contribute to knowledge base documentation to assist the Service Desk team personnel in Tier I issue resolution. * Attend training and seminars to keep abreast of current industry trends. * Participates in the development, publication, and maintenance of public website and intranet elements, embedded widgets, design layout, and graphics in support to agency's content editors, following approved standards of work and procedures. * Prepares application usage reports, traffic analytics, and other metrics to assist with development and support implementation plans. * Monitor system performance using existing production monitoring tools. * Communicate with the respective IT teams to understand the status of system resolutions and keep customers informed about system issues and their resolutions. * Other duties as assigned related to the position. Knowledge, Skills & Abilities (KSAs): Knowledge in: * Principles and techniques of application life cycle management * Project management life cycle and the role of the technical specialist in a project Web programming languages, including Hyper Text Markup Language (HTML) and Cascading Style Sheets (CSS) * Basic programming principles such as loops, conditionals, sequence, debugging, and visual app development * Experience with Microsoft applications (SharePoint, Power Platform, others) * Graphic design tools such as, but not limited to, Adobe Creative Suite (Photoshop and Dreamweaver) * Familiarity with Content Accessibility Standards * Drupal or similar Web Content Management Systems * Experience securing websites and web applications using industry best practices * Experience in managing websites, this can be a combination of a bachelor's degree and/or equivalent working experience Skills in: * Interpersonal relationships * Customer service * Time management * Speed and quality in identifying and resolving production problems * Interpreting and understanding functional requirements * Prioritizing workload * Oral and written communications (sentence structure and grammar) * Technical troubleshooting * Report preparation * Problem solving * Intermediate to advanced skills in using Microsoft SharePoint, Power Platform, Outlook, Word, and Excel Ability to: * Operate successfully in a strong team environment * Maintain stable performance under pressure * Set high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed * Easily adapt to and learn new technologies * Analytical ability, including the ability to absorb difficult and obscure concepts * Responds promptly to customer needs taking a customer-centric approach to problem solving * Solicits customer feedback to improve service * Responds to requests for service and assistance * Meet commitments. * Deal effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to deescalate conflicts Selective Preferences: Preference will be given to those applicants with two to four years of experience with Drupal or similar content management solutions. Pre-Employment Requirements: * Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation. * If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Driver's License Requirements. * All employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Retirement: You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date. Benefits: The State of Arizona provides an excellent comprehensive benefits package including: * Affordable medical, dental, life, and short-term disability insurance plans * Top-ranked retirement and long-term disability plans * 10 paid holidays per year * Vacation time accrued at 4.00 hours bi-weekly for the first 3 years * Sick time accrued at 3.70 hours bi-weekly * Deferred compensation plan * Wellness plans For a complete list of benefits provided by The State of Arizona, please visit our benefits page Contact Us: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** or emailing ************************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. To submit your resume, click the "APPLY NOW" button below. Having trouble applying for this position? Email ********************** or call ************** for assistance. Other: Please apply at ******************* Job ID: 533162 Closing Date: 4/23/25
    $77k-82.5k yearly 38d ago
  • HomeCare HomeBase/HCHB - Applications Support Analyst

    Brightspring Health Services

    Remote Decision Support Analyst Job

    Our Company Abode Hospice and Home Health The HomeCare HomeBase Support Analyst is responsible for supporting the implementation and on-going management of a variety of IT applications and initiatives. The HCHB Support Analyst will be an interface between end users, other internal IT groups, and external support teams and vendors. This position is responsible for ensuring reliable services of all end user facing applications. Responsibilities Provide application support to internal customers (end users as well as other IT groups) and external clients and vendors. Provide implementation and management of key application projects and other initiatives. Assist with developing internal support knowledge base, documentation, and cross-training to the Helpdesk and Customer Support Technicians. Participate in regular IT meetings and project planning sessions. Qualifications A bachelor's degree in Computer Science or a related field, preferred. 2-3 Years' experience in a comparable Application Support Analyst role. 2-3 Years' experience supporting applications running over Windows Server OS and running on Windows PC. A general understanding of wide-area (WAN) computer networks and the systems that support them. CPR+ Software for Home Infusion, Specialty RX, and HME Microsoft SQL Server Mobile Platform and Related Technologies SDLC or comparable Project Management Experience or PMP Preferred About our Line of Business At Abode Hospice and Home Health, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice and home health services, thoughtfully tailored to the individual needs of patients and families. Abode Hospice and Home Health, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have experts in the health care industry on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit ********************************** Follow us on Facebook and LinkedIn.
    $62k-91k yearly est. 38d ago
  • Application Support Analyst

    Star Source Consulting

    Remote Decision Support Analyst Job

    StarSource Consulting - we specialize in Information technology, providing superior resources to companies. We take pride in providing professional and ethical services to suit our client's needs. At StarSource Consulting we are a dynamic, high-growth, full service commerce and outsourcing solutions provider looking for the best to work in our fast paced, entrepreneurial team environment. Job Description Your Role with the Company: As the Application Support Analyst, you will be responsible for providing technical and administrative support to the Maximo Cloud Customers and Partners. You will act as a Subject Matter Expert (SME) for Maximo and its add-ons to provide outstanding customer service for Partner solutions. Some of your responsibilities will include: Provide technical support services to partners in accordance with procedures and SLAs Used database/application knowledge to find solutions to partners' technical issues Develop solutions using the Maximo configuration and customization tools to enhance the customers' use of Maximo Provide on-call support as needed outside of work hours Monitor the phone and ticketing system to resolve all technical issues in a timely fashion Qualifications Background Profile: Associate's Degree Computer Science, Information Systems, or equal Information Technology training Strong SQL skills and report writing tools experience Previous Application Support experience Strong Customer Service and Communication skills Additional Information Benefits: 3 weeks PTO starting out. Add 1 additional week every 5 years. After 20 years of employment, unlimited 6 paid company holidays plus 2 floating holidays Flexible schedules - offer work from home depending on department needs 401k - simple IRA plan Company sponsored events and lunches Laid back, close-knit culture And many more!
    $71k-103k yearly est. 60d+ ago
  • Systems Application Support Analyst

    Fusion HCR

    Remote Decision Support Analyst Job

    Fusion HCR is hiring! 1 Year Contract - Systems Application Support Analyst, this is primarily a remote opportunity, working with our client in the government space. Responsibilities: · Support project/product implementations for the IT Public Safety Team • Fire and Police applications include: Everbridge, Securus, NetDMS, TeleStaff, FireRMS, Intime, Tableau, Forensic Advantage, custom applications, etc. · Interacts with and oversees application vendor activities during system implementations · Coordinate with customers and other IT divisions on tasks (firewall rules, software/hardware product evaluations, etc.) · Weekly status reports/timesheets · Information Security Application Reviews · Upgrade SQL Database servers · Application Monthly Maintenance Upgrades/Patches · Create and update Physical Data Flow Diagrams · Create and update technical documentation · Create SSRS reports or Power BI reports · Writing SQL queries · Migrating custom knowledge base system Skills · Two (2) years of experience in design, implementation, and support of enterprise-level systems · Principles and practices of systems implementation and software development · Supporting software applications at a technical level · Knowledge of firewalls, reverse proxy, and secure access to internal applications · Troubleshoots and resolves issues with web application accessibility · Windows System/Server Administration · Create Physical Data Flow Diagrams using Visio o Includes servers, traffic, firewalls, ports, etc. · Business Process Analysis · Technical writing · Database tools: (ex: Microsoft SQL Server Management Tools) · SQL query languages · Network traffic monitoring tools (ex: Fortinet, Splunk, PRTG) · FTP applications (ex: FileZilla, WinSCP, Axway) · General understanding of Information Security, Cloud platforms (AWS, AZURE) · laptop, desktop, server and mobile device hardware and operating systems · Web server software (ex. IIS, Apache, and Tomcat) · Creating reports using query tools (ex: Crystal Reports, SSRS - SQL Server Reporting Services, Power BI, Tableau) etc. Preferred Skills and Experience ·Information Technology related certifications (ex. CompTIA A+, CompTIA Security+, CompTIA Network+, Microsoft 365 Certified Administrator) · Browser debugger tools (Chrome or IE's Developer Tools) · Programming languages and development environments such as C#, .NET, AzureDevOps · Knowledge in SharePoint creation of pages, lists, etc. · PowerShell for Windows Scripting · API monitoring\troubleshooting tools (ex: Postman, Swagger, SoapUI) · Government agency experience and/or working with confidential data
    $67k-103k yearly est. 1d ago
  • DevOps Operations Support Analyst

    Financial Times

    Remote Decision Support Analyst Job

    About Us: The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It's the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and find empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It's a job that's never mattered more, and a career that can take you anywhere you want to go. Our commitment to diversity and inclusion in the workplace: At the FT, we give all employees a voice so that diverse perspectives are heard and valued. We believe that a supportive workplace is one where employees feel they can be themselves at work. We'll continue to remove barriers for all, and in particular barriers facing employees from underrepresented groups. The Team The Operations Support Team- DevOps is responsible for ensuring that the services that support FT as a business are operational and available to our customers. We carry out proactive monitoring, first line support and incident response to a diverse range of products, systems and services globally. The team is based in London & Manila and operates 24x7. Our primary focus is providing support for the FT's technical systems when things go wrong. We frequently work on projects to develop new tools and improve processes in this area, but we're not an engineering team focused on product delivery - we are part of the wider Engineering Enablement group at the FT, whose goal is to standardise and simplify how engineering teams build new technology systems, and advise teams on best practice. About the role: Ideal for those seeking experience in supporting FT's digital estate, whether expert or new. We're committed to equality and diversity in the tech industry, and want to encourage applications from underrepresented backgrounds. We support and encourage flexible working to be as inclusive as we can. This is a shift based role working on a predefined shift pattern. As a result, once capable, the post holder will be required to work on bank holidays and weekends on a shared basis. When not on shift, the post holder will get the opportunity to work on service improvements, projects and other initiatives. We are looking for an engineer to be part of Operations Support team that provides a great service to the FT as a whole: Providing first line support and supervising the FT's technology estate; Also carrying out technical and non-technical requests e.g. crafting and providing ad hoc reports. Carry out our incident management and support processes; Includes dealing with and liaising with 3rd parties. Continuously evolve the operations of our 24x7 first line support team; also involved in service improvements and giving to working towards our goals. Pairing up with other team members to boost technical skills and capabilities - the ability to guide and train others. Promoting the team across the business, by running workshops and learning sessions. Strong great teammate, keen to learn, adaptable, and ready to accept change within a team. What you will work on Working alongside the team, you will: Monitor the FT systems and services and respond to issues. Manage incidents and provide input in operational issues. Support our tools and processes; Use your experience to help to drive service improvements e.g. improve and or develop our monitoring/observability. Work with other team members to learn new skills and capabilities. Tech we work with The FT is cloud only and the majority of the technical systems we support are built using a mixture of: Amazon Web Services like ECS, PostgreSQL, Docker, Kubernetes Google Cloud Platform Jira, GitHub, CircleCI Terraform JavaScript, Golang, Python, Django, and others We monitor our systems using CloudWatch Grafana Prometheus Solarwinds Pingdom Splunk and a number of in-house aggregation and dashboard tools We don't expect you to have worked with all of these, but having experience in similar technologies would be advantageous. We would ideally want someone with experience of AWS and some previous exposure to programming. Qualifications: Excellent organisational skill able to manage competing priorities; And communication skills with a strong customer focus. Able to understand technical issues; A strong analytical and problem solving capabilities. Assuming responsibility for ensuring systems are available and operating well; Understanding of the principles of operational support and incident management. Understanding of networking concepts and web technologies would be an advantage. Experience with DevOps practices and CI/CD tools like CircleCI, GitHub Actions, Terraform; And working in an Agile environment would be an advantage. What's in it for you? Our Benefits: Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working (including working from home), health coverage (medical, dental & vision insurance), 401k and company match, enhanced family leave packages, and Giving Back opportunities. Full details of our benefits can be found here. Further Information: The FT is committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We also promote flexible working and will consider specific requests around flexibility for all roles where it can be accommodated. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please contact a member of our HR team who will be happy to help.
    $56k-81k yearly est. 23d ago
  • Application Support Analyst

    Finbourne Technology

    Remote Decision Support Analyst Job

    Clients are at the heart of what we do so we have created a new position within the Support team to ensure sufficient focus and attention is provided for this critical team as we grow. As one of our first Application Support Analysts in the North America region, you will be on the front line, ensuring our clients receive the exceptional service they have come to expect from FINBOURNE. This position will be responsible for acknowledging support cases raised by our clients, responding in a timely, professional manner and will own the case through its life cycle, troubleshooting and resolving issues where possible. You will work with other members of Support and the wider organisation to ensure timely responses and resolutions to tickets raised. The role will involve working outside of normal business hours and weekend on exception. In addition to supporting clients, this role will be required to work with internal departments to ensure tickets are pushed through to resolution when passed on. As an organisation we recognise that delivering exceptional customer support is key to our ongoing success and brand value and therefore see this role as critical to the business. This role will provide an exceptional opportunity for you to help establish and grow a North America Support team for a fast-paced financial technology firm and further your career within an ambitious and rapidly growing organisation. Key Responsibilities The primary duty of the Application Support Analyst is troubleshooting client issues through to resolution, where additional assistance is required ensuring issues are escalated with all the relevant details to ensure quick resolution to defects in the solution. Owning tickets through to resolution, ensuring escalations are addressed and defects resolved. Being the voice of the client when working within FINBOURNE and the voice of FINBOURNE to the client. Embedding a culture of ownership in which the delivery of consistently high-quality support is at the forefront of organisational values. Managing client expectations while working to contractual SLAs and prioritising issues accordingly. Assist in developing and maintaining internal and external knowledgebase articles. Skills and Experience Excellent written and verbal communication skills, with the ability to craft compelling messages for diverse audiences. Strong interpersonal skills to build and maintain relationships with media contacts, stakeholders, and internal teams. Strategic thinking to develop effective communication plans aligned with business objectives. Creative and innovative mindset to develop unique communication strategies. Experience in public relations and/or corporate communications, with a track record of developing and executing successful PR strategies. Prior experience in the financial services, capital markets, or related industries is highly preferred, with an understanding of industry-specific regulations, trends, and key stakeholders. Hands-on, proactive, and execution-focused; a "doer" who takes initiative and drives projects to completion. Just some of our benefits Competitive salary plus performance based bonus. Competitive private medical insurance which includes health, dental, vision and life insurance A 401(K) retirement savings plan Holiday: 20 days holiday plus public holidays and the option to purchase an additional 5 days annual leave Flexible and remote working: We have a mature attitude towards flexible and remote working. Whether you're a night owl, morning person, parent, carer or simply need flexibility to work a different pattern to the norm, we're committed to helping you be productive and work in a way that is best for you. Professional learning and development: External training and accreditations are supported, as well internal training and development programs. About FINBOURNE We are a young, dynamic financial technology company aiming to re-engineer the world of investing to make it clearer, faster and more cost effective for everyone. At FINBOURNE, we offer a hugely supportive environment to build a career, with continuous learning and development opportunities. We have a collaborative culture of testing and exploring problems together to find the best evidence-based solutions. We respect your independent thought, your intellectual curiosity and your opinion. Our solution is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building on Github. For more information about us please visit our website.
    $87k-122k yearly est. 35d ago
  • IT Operations Support Analyst

    Saul Centers

    Remote Decision Support Analyst Job

    Chevy Chase Trust is a privately owned investment think tank offering independent and highly personalized financial advice and planning for individuals, families, and institutions. Located just outside of Washington D.C., the firm specializes in unique thematic investment research and asset management. Chevy Chase Trust offers clients direct access to decision-makers and is built to put clients and client success over everything else. From thematic investment management to estate and financial planning, we show our commitment to inventive thinking and client service. Our global, macroeconomic outlook means we do much more than observe and follow trends. Instead, we seek out ideas. It takes more than one kind of person to contribute to this culture. It takes all kinds of people thinking in unconventional ways-with a singular focus. Job Purpose/Summary of the IT Operations Support Analyst: The IT Support Analyst responsibilities are to coordinate IT operations across a diverse set of front-office stakeholders and back-office service providers/vendors supporting a leading wealth management company. The successful candidate will have experience supporting IT operations and coordinating processes across a diverse set of stakeholders and vendor systems. Summary of Competitive Benefits & Perks: * Health/Medical Insurance including Dental and Vision * 401(k) with company match * Paid time off * Bonus/Target Incentive * Tuition Reimbursement * Complimentary usage of modern in-house fitness center * On-premise full-service dining center discounts * Discounts via the company's EAP * Monthly Employee Recognition Programs * Referral bonus * Pre-tax transportation options * Plus more! Essential Job Functions of the IT Operations Support Analyst: * Working as a member of an operations team, oversee production job schedules, triage problems, communicate issues/failures to key stakeholders, and implement improvements. * Actively manage change requests to our Agile oriented processes and procedures. * Provide support for system operations. * Defining requirements, work closely with application providers/vendors negotiating positive improvements with existing vendor systems, software, and processes. * Support Trustnet, a centralized customer resource management, data warehouse and investment portfolio management system. Required Education & Experience of the IT Operations Support Analyst: * Bachelor's Degree in Computer Science, Finance, or relevant IT Operations experience * 2-4+ years supporting users and operations in a complex environment Additional Job Qualifications of the IT Operations Support Analyst: * Experience using and administering a task ticketing system (JIRA is a plus). * Understanding of financial investment vendor systems (Charles River, Bloomberg, FIS Global Plus, FactSet) a plus. * Proficient at performing complex data analysis using SQL, Excel, and other tools. * Experience in full life-cycle software development methodologies, writing requirements, and developing/executing test plans (automated and manual). Core Company Competencies of the IT Operations Support Analyst: * Excellence * Ethics/Integrity * Results * Teamwork Core Job Competencies of the IT Operations Support Analyst: * Works independently and collaboratively - Will be able to be self-sufficient with minimal supervision as well as work well share information and best practices with colleagues. * Multi-task - Organize job-related activities to meet established deadlines. * Communication - Interact with employees at many levels of the organization and must have the ability to express ideas and information orally and in writing keeping in mind the intended audience. Working Conditions/Physical Requirements Working hours 7am-3pm. The beginning of the day - working from home, then in office. We are transitioning to 5 days in office from current 3 in and 2 out. Other Duties of the IT Operations Support Analyst: * This position description is intended to describe the general content of and requirements for performance of the position responsibilities. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements nor meant to exclude other duties as assigned. $90,000 - $100,000 a year The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of Chevy Chase Trust's total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more. Chevy Chase Trust is proud to be an equal opportunity workplace. We foster an environment that recognizes employees' unique skillsets and ensure that all employees have an equal opportunity to grow and advance. If you are a candidate in need of assistance or an accommodation in the application process, please contact **************************** or ************. Equal Opportunity Employer/Veterans/Disabled
    $90k-100k yearly 38d ago
  • Application Support II

    Massachusetts Department of Transportation

    Remote Decision Support Analyst Job

    First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements\: Applicants must have (A) at least two (2) years of full-time or equivalent part-time professional or practical experience in the field of information technology application development, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions\: I. An Associate's degree in a related field may substitute for one (1) year of the required experience. II. A Bachelor's degree or higher in a related field may substitute for the required experience. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Tell us about a friend who might be interested in this job. All privacy rights will be protected. MassDOT is looking for an Application Support II to join the application development and maintenance team to understand business processes, objectives and requirements, while leveraging the FAST software to maximize productivity, improve customer service, and achieve development objectives. The Application Support II will be responsible for supporting the continued development efforts of the MassDOT RMV business division's application platform with a primary focus on the RMV ATLAS Application (a FAST Enterprise COTS application customized to the MA jurisdiction). To successfully build new features, troubleshoot and debug application issues, the Application Support II needs to be fluent in the Microsoft Application Development Stack (including Microsoft SQL Server, Microsoft VB.Net, and C# development. The Application Support II will function as a primary developer of feature requests to enhance and modify RMV business applications. The Application Support II must adhere to all MassDOT and Executive Office of Technology Services and Security (EOTSS) security standards and directives. The primary work location for this role will be at 10 Park Plaza, Boston, MA 02116. The work schedule for this position is Monday through Friday, 9\:00 AM - 5\:00 PM. This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed. Some travel may be required as needed to the RMV HQ at 25 Newport Ave Ext, Quincy, MA 02171. Duties and Responsibilities: Understand RMV Business requirements and how they can be implemented in .Net based proprietary ATLAS RMV platform as feature changes or new features Develop a deep understanding of the ATLAS configuration capabilities and how to extend them through business objectives Develop .Net application solutions based on MassDOT development standards and best practices, including FAST Application Development standards and constraints Evaluate existing ATLAS features and solutions to reprogram, update and add new features Collaborate with other development team members to deliver solutions on schedule Follow FAST/MassDOT development and production deployment best practices\: Perform unit, integration, and functional testing before migration between development environments Participate in bi-weekly code deployment cycle Provide troubleshooting and help to debug applications for less seasoned Applications Developers Provide technical representation on a project team from definition through delivery and continuing via ongoing support Make recommendation on technology and development strategies that will increase cost effectiveness and system flexibility (reduce “technical debt”) Develop an understanding of the ATLAS application's core features Create or verify technical documents including application architecture, designs, and integrations processes Ability to mentor, assist and other development team members Act as liaison between Atlas Application Support Team and vendor technical resources Conduct and/or participate in peer reviews and code reviews as required Attend training as required Attend annually required secure coding & security best practices training Preferred Knowledge, Skills, and Abilities: Three (3) + years of demonstrated experience designing and developing larger-scale enterprise applications Hands-on experience and knowledge in some of the following technologies\: Visual Studio 2022, Microsoft .Net Framework, VB.NET or C# language experience Experience developing .Net Web Services Proficiency in database SQL language Familiarity with application development for General Accounting systems a plus (GL, Revenue, Finance) Demonstrated knowledge of formal software development life cycle methodologies Demonstrated knowledge of technical application tools in the marketplace Proven track record of helping to deliver application projects on time and on budget Knowledge of Service
    $74k-104k yearly est. 34d ago
  • Support Operator (Remote)

    Rocketnode

    Remote Decision Support Analyst Job

    The following is what the job involves: As a support operator you will be responsible for providing our customers with adequate support regarding any of their products and services with RocketNode. In order to successfully do your job at RocketNode you should have experience in majority of the following fields: -Virtualizor Front End Panel -Pterodactyl Front End Panel -Linux/Windows Operating System -The Following Pterodactyl Eggs (Minecraft, GTA:5 FiveM, Rust) You will also be responsible for providing the customer a professional experience by greeting the customer before responding to a ticket, and respectfully asking them what their issues are and how we can further assist them.
    $54k-79k yearly est. 60d+ ago
  • Application Support Analyst

    Kliger-Weiss Infosystems Inc.

    Remote Decision Support Analyst Job

    Application Support Analyst * This is a hybrid role* The Opportunity The KWI Support team is opening a new opportunity within our Application Support division. As an Application Support Analyst, you will be responsible for supporting our clients as they navigate and utilize our Back Office Merchandising System, Ecommerce Platform, CRM Platform, and myriad other features from the KWI ecosystem of products. Future intentions for this role include becoming a point of escalation for our Held Desk (mPOS) team. To be successful in this role you will need strong technical troubleshooting skills, strong research skills, the ability to self-prioritize a backlog of tickets with varying degrees of technical difficulty and business impact, and the ability to convey complicated technical details to a clientele of non-technical repeat clients. The Company We are a small team with a big vision; to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, David Yurman, Tom Ford and many other globally recognizable brands. We combine Point of Sale, Merchandising, e-Commerce, CRM, and Loss Prevention into one cloud-based platform. We are a Values and Mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence. As an Application Support Analyst, you excel at the below core competencies You're always learning and never shy about diving into unknown issues or processes Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Rebounding from setbacks and adversity when facing difficult situations The impact you'll make Handling Tier 1/2 tickets Supporting the back-office merchandising system Being a point of escalation for the Help Desk team What you will bring 1 to 3 years' experience within a technical support, IT, or call center environment Experience using Jira as well as it's offshoot products (Confluence, Jira Service Management) Experience handling tier 1 st and 2 nd level tickets Previous application support background is a plus Retail ERP Management experience is a plus As a member of the KWI team you will receive Full Medical, Dental and Vision 4 weeks of PTO in your first year Tuition Reimbursement Discount from building café 401(K) with a 50% company match (up to 6% of employee contribution) Employee Referral Program (1) Volunteer day each year Our work space We understand that our teams need flexibility, which is why we follow a hybrid schedule. Our in-office days are Monday, Tuesday and Thursday, and employees are allowed to work remotely on Wednesdays and Friday. We are also a collaborative group and believe that getting together in person allows our team to do their best work. Together we enjoy monthly events, bagels every Thursday, a state-of-the-art coffee machine, a full snack pantry and many more surprise and delight moments throughout the year. Our commitment to you At KWI, we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all our team members to uphold these commitments.
    $87k-122k yearly est. 60d+ ago
  • Data Process Analyst - Remote USA

    Jobgether

    Remote Decision Support Analyst Job

    strong Description/strongbr/pAbout Jobgetherbr/br/Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. /pp One of our companies is currently looking for a strong Data Process Analyst/strong in strong United States/strong. /pp As a Data Process Analyst, you will play a critical role in supporting data-driven decision-making across various business units. You'll collaborate with finance, product, and operations teams to ensure data reliability, craft impactful insights, and design intuitive dashboards. This position requires both strong technical acumen and the ability to communicate complex information in accessible ways. You'll be key in developing, maintaining, and documenting data products that support strategic goals while also enabling scalability and transparency across the organization. /ppstrong Accountabilities:/strong/pul li Serve as a primary data partner to Finance and Accounting, providing accurate analytics and business insights. /li li Own and manage data pipelines, including writing ETLs and validating data for consistency and accuracy. /li li Develop dashboards and reporting tools that translate data into actionable business insights. /li li Represent the data team in stakeholder meetings, ensuring best practices for data use and interpretation. /li li Conduct detailed analysis on product performance, operational trends, and experimentation results. /li li Collaborate cross-functionally to drive data literacy and influence decisions with clearly communicated insights. /li /ulp/pp/pp/pbr/br/strong Requirements/strongbr/ul li Bachelor's degree in a quantitative field, economics, or finance. /li li1-2 years of experience using data to support business or product decisions. /li li Proficiency in SQL, with the ability to retrieve and process large datasets. /li li Strong communication skills, capable of tailoring complex data concepts to various audiences. /li li Exposure to data warehouse architecture and understanding of data design best practices. /li li Authorization to work in the U. S. without current or future employer-sponsored visa support. /li li Preferred: Graduate degree in a relevant field and working knowledge of Python or R. /li /ulbr/br/strong Benefits/strongbr/ul li Competitive compensation structure/li li Fully remote work environment/li li Inclusive and supportive workplace culture/li li Opportunities for professional growth and continuous learning/li li Access to mental health resources and wellness programs/li li Open and collaborative team culture with a mission-driven focus/li li Participation in projects with real-world impact on sustainability and urban mobility/li li Equal opportunity employer committed to diversity and inclusion/li /ulp /pp/ppstrong Jobgether Hiring Process Disclaimer/strong/ppbr/ This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates. /ppbr/ Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered. /ppbr/ Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round. /ppbr/ If you are among the top 5 candidates, you will be notified within 7 days. br/ If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience. /ppbr/ strong Thank you for your interest!/strong/pp/pp/pp#LI-CL1/p
    $64k-91k yearly est. 26d ago
  • LiDAR Data Analyst II - LiDAR Data Processing and Calibration

    Phoenix Lidar Systems

    Remote Decision Support Analyst Job

    Job Title: LiDAR Analyst II Classification: Full Time Salary, Exempt Salary Range: $75,000 - $90,000 + Bonus eligibility and Benefits Reports to: Data Production Manager Date: 05-01-2025 Summary: The LiDAR Analyst II will support the development of Phoenix LiDAR Systems through the analysis and processing of remotely sensed data from a variety of sensor types. This role requires an intimate understanding of the components of a LiDAR system, their characteristics, how their various streams of data are utilized to create geospatial products, and how industries use those products. The LiDAR Analyst II will work closely with our software development, production, and sales teams. This team member must possess the knowledge to help guide hardware and software development decisions. They will also form relationships with clients and support their needs. The LiDAR Analyst II will be expected to employ rigorous methodologies and maintain complete documentation of procedures. This person will also be able to work independently on critical tasks from start to finish, conveying timely results that are actionable and thoroughly researched. Essential Functions: · Calibrate integrated LiDAR systems and perform detailed quality control · Identify data issues troubleshoot and determine root cause · Generate data products and adhere to end user specifications · Maintain expertise in GNSS/IMU coupled trajectory processing · Produce detailed reports as a product of data analysis and investigation · Evaluate and develop workflows for a variety of LiDAR and Photogrammetry software · Conduct technical training for clients · Develop and follow strict data quality standards · Documentation of software workflows · Understand industry needs and advocate on clients behalf Supervisory responsibilities: N/A Work Environment: Primarily in office/remote work setting Physical Demands: Extended periods of sitting or standing and computer use. Position Type and expected schedule: Full time, On-Site/ or Remote, 9:00am-6:00pm CST, Monday - Friday Required Travel: 10-15% Expected will fluctuate based off demand. Disclaimer: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, Responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Requirements Competencies: · Oversee and advise the planning of mapping projects · Training, and Presenting to a varied client base · Ability to understand interrelated processes between different apps, and software platforms. · Intermediate proficiency in Google Workspace Applications · Communicating with supervisors, peers, and clients · Critical Thinking and ability to analyze and solve problems. · Analytical thinker with strong conceptual and problem-solving skills · Meticulous attention to detail with superb organizational skills · Ability to work independently, or as part of a team Required Education and Experience: · Minimum of 5 years relevant experience:LiDAR, Geospatial data processing, Geodetics or similar · Bachelor's Degree or higher in Geo-science, geography, engineering, or a relevant field. Preferred Education and experience: · Seven (7) or more years' experience · Project Management Experience · Experience working with a small entrepreneurial company. Benefits What you will love: · Collaborating with a diverse, dynamic and close-knit team · Our competitive Health and Benefits package · 401K Match · Bonus Eligibility · Holiday and Paid Time Off (PTO) Affirmative action plan/Equal Employment Opportunity (AAP/EEO): Phoenix LiDAR Systems, LLC is committed to the principles of equal employment. We are committed to complying with all Federal, State, and local laws providing equal employment opportunities, and all their employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, ethnicity, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, gender, gender identity, sexual orientation, military or veteran status, or any other status protected by Federal, State, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment.
    $62k-91k yearly est. 16d ago

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