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Working at Dillard's

Zippia score 4.1

Overview

JobsSalaryRevenueLocations

Reviews

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Dillard's overview

Industry
Retail
Revenue
$6.6B
Headquarters
Little Rock, AR
Employees
40,000
Founded in
1938
Website
Organization type
Public
CEO
William Thomas Dillard
Social media

Dillard's is a retail company focusing on upscale fashion, accessories, and home furnishings. Founded in 1938, this American department store chain operates approximately 282 stores across 29 states, with its headquarters located in Little Rock, Arkansas. Known for its commitment to quality and customer service, Dillard's has become an established presence in the retail industry.

The company boasts a strong workforce of 40,000 employees and generates annual revenue of $7.0 billion under the leadership of CEO William Thomas Dillard. Dillard's has been ranked number 9 on Zippia's list of Best Companies to Work for in Little Rock, AR. With a competitive edge over rivals like Overstock.com, Anthropologie, and Saks Fifth Avenue, Dillard's continues to thrive as an industry leader in the upscale retail space.

Dillard's's mission statement

The company focuses on delivering style, service and value to its shoppers by offering compelling apparel, cosmetics and home selections complemented by exceptional customer care.

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3.1/5

Dillard's employee reviews

Based on 26 ratings

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Dillard's employee reviews

Dillard's employee reviews
3.1/5

Based on 26 ratings

Work at Dillard's? Share your experience.
Employee reviews
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1.0
A zippia user wrote a review on Dec 2023
Pros of working at Dillard's

Love the coworkers and how my team all helps to meet a sales goal

Cons of working at Dillard's

The management is very degrading and disrespecting. Very hostile environment to work.

Dillard's Benefits

Has good insurance and stocks

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1.0
A zippia user wrote a review on Sep 2023
Pros of working at Dillard's

The pay is good

Cons of working at Dillard's

Need to get 4 credit apps,sales,work with the wrong people,don’t understand English,don’t know how Tom

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3.0
A zippia user wrote a review on Aug 2023
Pros of working at Dillard's

weekly pay, being able to connect with customers

Cons of working at Dillard's

Department management's lack of support and acknowledgment of work done.

Dillard's Benefits

Fairly decent schedule

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1.0
A zippia user wrote a review on Jul 2023
Pros of working at Dillard's

25% discount

Cons of working at Dillard's

No schedule flexibility, Treated poorly, Management doesn't care about associates, Sales quota can drop your pay, Commission is paid as a draw against commission and you can make negative commission as well as get your pay dropped

Dillard's Benefits

Discount

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2.0
A zippia user wrote a review on Apr 2023
Cons of working at Dillard's

Management is very shallow and refuses to listen to their employees. Dress code is only enforced if you dress conservatively. The "fashionistas" can wear whatever they want want (to include immodest clothing) and nothing is said/done. Managers remind employees often that they are replaceable.

Dillard's Benefits

Benefits are awful and very expensive. The 401k only lets you invest in Dillard's stock.

Pros of working at Dillard's

None

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1.0
A zippia user wrote a review on Feb 2023
Pros of working at Dillard's

Good people

Cons of working at Dillard's

They are so out of touch with technology and just making there employees work all open to close shifts.

Dillard's Benefits

Not one I have worked there over a year it felt like 10. Horrible company to work for.

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3.0
A zippia user wrote a review on Aug 2022
Pros of working at Dillard's

Great people

Cons of working at Dillard's

Selling when nobody was buying

Dillard's Benefits

Good people sweet coworkers friendly environment

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5.0
A zippia user wrote a review on Aug 2021
Pros of working at Dillard's

Established, reputable, family owned company.

Cons of working at Dillard's

Limited professional growth.

Dillard's Benefits

Discount

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3.0
A zippia user wrote a review on Jun 2021
Pros of working at Dillard's

I really enjoyed Interacting and helping people who needed help putting an outfit together.

Cons of working at Dillard's

Did not like standing all day

Dillard's Benefits

Discount on clothes

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3.0
A zippia user wrote a review on May 2021
Pros of working at Dillard's

Loved the actual job as a buyer.

Cons of working at Dillard's

Toxic environment from the top on down.

Dillard's Benefits

Taking home samples! Free clothes!

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2.0
A zippia user wrote a review on May 2021
Pros of working at Dillard's

Never boring. There is always something to improve.

Cons of working at Dillard's

They only want “yes men/women”. Hard work, long hours, individuality, and creativity only get you alienated.

Dillard's Benefits

Free coffee? 25% employee discount? Those were the only 2 benefits.

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5.0
A zippia user wrote a review on Mar 2021
Pros of working at Dillard's

Inclusion, career growth and positive reinforcement

Cons of working at Dillard's

Politics among employees

Dillard's Benefits

Benefits/commission

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4.0
A zippia user wrote a review on Mar 2021
Pros of working at Dillard's

Commission and discount are great

Cons of working at Dillard's

No room for growth

Dillard's Benefits

Commission and discount

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Dillard's

Building meaningful and long lasting connections with clientele and managing those connections to reassure a high level customer base

Cons of working at Dillard's

The lack of teamwork

Dillard's Benefits

Getting to meet new people

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3.0
A zippia user wrote a review on Aug 2020
Pros of working at Dillard's

No longer work there/ recently laid off

Cons of working at Dillard's

A LOT of stress on selling and the not so much on creativity. I was in the cosmetics dept. Too much gossiping

Dillard's Benefits

401 k , convenience of being close to hkme

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5.0
A zippia user wrote a review on Dec 2019
Pros of working at Dillard's

Learned how to have excellence customer service. Also learned how to work as an a sales associate, and learned how to visually make my department nice.

Cons of working at Dillard's

Worked too much as a part-time employee.

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1.0
A zippia user wrote a review on Oct 2019
Pros of working at Dillard's

The salary is good for retail... if you can keep it.

Cons of working at Dillard's

Everything. Sales per hour is always set too high. Too many markdowns and freight at one time. Managemet does not respect the people they manage. Pay cuts are always just around the corner.

Dillard's Benefits

There are none.

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5.0
A zippia user wrote a review on May 2019
Pros of working at Dillard's

Dillards never gets boring in my point of view, their are interesting people everyday you could never get bored of doing this job

Cons of working at Dillard's

Honestly, my part at dillards was a sales associate to i had a goal to make every day and is i didn't make that goal it would add up until it events out but i like composition so i push my self

Dillard's Benefits

So dillards is a bissness casual environment to we are always supposed to look are best and sharp so with in a month or two you have one day when hired to pick a cretin amount of clothing and ect with a cretin amount of money with a 50 present discount so they will help you since your helping then regain it back

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4.0
A zippia user wrote a review on Feb 2019
Pros of working at Dillard's

Employee discount, flexible hours, decent pay.

Cons of working at Dillard's

The sales quotas can be difficult to reach sometimes but other than that its been a great experience.

Dillard's Benefits

The employee discount.

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The team at Dillard's

  • The founders of Dillard's is William Thomas Dillard.
  • The key people at Dillard's is William Thomas Dillard.
Key people
William Thomas Dillard
The inside scoop
Dillard's, Inc. ranks among the nation's largest fashion apparel and home furnishings retailers with annual revenues exceeding $6. 1 billion. This company focuses on delivering maximum fashion and value to its shoppers by offering compelling apparel and home selections complemented by exceptional customer care. Dillard's stores offer a broad selection of merchandise and feature products from both national and exclusive brand sources. They operate nearly 300 Dillard's locations spanning 29 states, all with one nameplate - Dillard's.

Dillard's Rankings

Dillard's is ranked #28 on the Best companies to work for in Arkansas list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Dillard's salaries

Average Dillard's Salary
$13.75
hourly
$28,599 yearly
Updated March 14, 2024

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Dillard's diversity

9.7
Diversity score
We calculated Dillard's’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Dillard's’s workforce.
Dillard's diversity summary. Zippia estimates Dillard's's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Dillard's's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Dillard's's workforce.
  • Dillard's has 40,000 employees.
  • 72% of Dillard's employees are women, while 28% are men.
  • The most common ethnicity at Dillard's is White (59%).
  • 18% of Dillard's employees are Hispanic or Latino.
  • 13% of Dillard's employees are Black or African American.
  • The average employee at Dillard's makes $28,599 per year.
  • Dillard's employees are most likely to be members of the republican party.
  • Employees at Dillard's stay with the company for 3.0 years on average.

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Dillard's office locations

Dillard's is headquartered in Little Rock, AR

Biggest Dillard's locations

RankCityJob countAvg. salary
1Little Rock, AR9$26,567
2Gilbert, AZ3$27,464
3Sioux Falls, SD3$29,254

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Dillard's financial performance

9.9
Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Dillard's currently has 7.0B in revenue. Dillard's's most recent quarter produced 1.6b (q2'2023).

Dillard's annual revenue

$7B
$6B
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Highest paying Dillard's competitors

Compare Dillard's salaries to competitors, including Overstock.com, Anthropologie, and Saks Fifth Avenue. Employees at Overstock.com earn the highest average yearly salary of $67,419. The salaries at Anthropologie average $38,769 per year, and the salaries at Saks Fifth Avenue come in at $37,866 per year.
RankCompanyAverage salaryJobs
1$67,4190
2$38,7690
3$37,8660
4$37,2390
5$35,7050
6$34,6450
7$34,2760
8$33,8100
9$31,9650
10$31,9360
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Dillard's FAQs

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    Updated March 14, 2024

    Zippia gives an in-depth look into the details of Dillard's, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Dillard's. The employee data is based on information from people who have self-reported their past or current employments at Dillard's. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Dillard's. The data presented on this page does not represent the view of Dillard's and its employees or that of Zippia.

    Dillard's may also be known as or be related to Dillard's, Dillard's Inc, Dillard's Inc., Dillard's, Inc. and Dillard’s, Inc.


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