Enrollment Counselor resume examples for 2025
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How to write an enrollment counselor resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in enrollment counselor-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the enrollment counselor position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
- Consider all the software and tools you use on a daily basis. When in doubt, list them!
- Make sure you use accurate and up to date terms for all the skills listed.
Here are example skills to include in your “Area of Expertise” on an enrollment counselor resume:
- Enrollment Process
- Outbound Calls
- Inbound Calls
- PowerPoint
- Enrollment Services
- Admissions Process
- Financial Aid
- Financial Options
- Student Retention
- Student Enrollment
- Educational Programs
- FERPA
- Health Insurance
- One-On-One Customer Service
- Syllabus
- Graduate Programs
- FAFSA
- Smooth Transition
- Certificate Completion
- Computer Software
- Product Knowledge
- Community Events
- Student Issues
- Certificate Programs
- Student Appointments
- Health Plan
- Academic Programs
- Campus Recruitment
- Medicare
- Payment Options
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How to structure your work experience
Your work experience should be structured:
- With your most recent roles first, followed by earlier roles in reverse chronological order.
- Job title, along with company name and location on the left.
- Put the corresponding dates of employment on the left side.
- Keep only relevant jobs on your work experience.
How to write enrollment counselor experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are effective examples from enrollment counselor resumes:
Work History Example #1
Enrollment Representative
Comcast
- Followed established troubleshooting procedures, including use of appropriate resources and desktop tools.
- Advised Medicaid providers of beneficiary eligibility to have services rendered for specific medical codes.
- Assisted customers with questions on their medical, dental, vision, COBRA coverage, and life insurance.
- Maintained ownership of all emails to ensure satisfaction by responding properly and timely to contact method convenient for customer when requested.
- Conducted threat and vulnerability assessments to assess risks and determine effective corrective measures.
Work History Example #2
Enrollment Counselor
The Jewish Board
- Effectuated regular two-way communication between the future-student and support team, to provide effective communication and set proper student expectations.
- Developed and managed a Facebook page and Twitter account for the Office of Admission.
- Automated transcript request process in Salesforce CRM, eliminating paper-based process.
- Recruited students: Successfully recruited students for the American InterContinental University online.
- Recruited undergraduate and graduate students for highly competitive online education program.
Work History Example #3
Enrollment Counselor
Roundup
- Presented recruitment presentations (PowerPoint, Astound) for various audiences.
- Managed SIUE Admissions' Facebook and Twitter pages.
- Trained in Medication administration, CPR, American Red Cross first Aid and emergency protocol
- Coordinated and facilitated the communication between Attorneys and clients.
- Advised and supported faculty, graduate assistants and interns in the design, development, and publishing process of online courses.
Work History Example #4
Enrollment Counselor
YMCA
- Recruited undergraduate and graduate students for highly competitive online education program.
- Worked in busy call-center environment providing counsel and advice to prospective and current students regarding majors and individual courses.
- Assisted lead coordinators with final submission for potential enrollments to Treasury Board Submissions.
- Responded to requests for information about the various online education programs available from Career Education.
- Recruited students: Successfully recruited students for the American InterContinental University online.
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Add an education section to your resume
- The highest degree you have achieved.
- TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
- TField of study
- TAny honors, relevant coursework, achievements, or pertinent activities
Here are some examples of good education entries for resumes:
Master's Degree In Marketing
Pace University, New York, NY
2010 - 2011
Highlight your enrollment counselor certifications on your resume
Certifications can be a crucial part of your resume. Many jobs have required certifications.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your enrollment counselor resume:
- Certified Professional - Human Resource (IPMA-CP)
- Certified Sales Professional (CSP)
- Certified Professional, Life and Health Insurance Program (CPLHI)