Federal Reserve Bank Jobs

Provide optimum assistance to nurses and physicians in maintaining preventative and restorative health needs for patients. Provide quality, conscientious, cost effective and competent care in the areas of cardiac diagnostic and respiratory services and respiratory diagnostic and respiratory services for the inpatient and outpatient population including infant, child, and adolescent adult and older adult patients. Schedule Full Time, Night Shift 12 hour shifts 5:30pm-6:00am Every other weekend $20,000 Sign-on Bonus! Qualifications Education: Graduate of an approved school of Respiratory Therapy required Licensure/Certification/Registry: Certified as a Registered Respiratory Therapist by the National Board of Respiratory Therapy required CPR certification required Experience: Previous health care experience preferred Other Knowledge/Skills/Abilities: Outstanding written and verbal communication skills. Proven ability to function in autonomous/independent role; is highly motivated and self-directed. Responsibilities Perform basic and advanced therapeutic procedures for infant, child, adolescent adult and older adult patients according to guidelines established in the department policy and procedure manual. Communicate necessary changes in the patient therapy to nursing staff and department head or designee in a timely manner. Provide effective education to patients, patient's family members and co-workers as appropriate. Accurately and safely perform fundamental diagnostic procedures according to the department policies and procedures. Perform emergency and acute pulmonary and cardiology procedures according to department policies and procedures. Maintain clinical and professional competency. Demonstrate competency for age specific categories for both respiratory and cardiology procedures according to their training qualifications. Assemble, check and correct malfunction of department equipment. Assist with clerical work in the cardiopulmonary department. Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description. 12/2018

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in May, June or July we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C personal lines or producer agent license to work in our Phoenix, San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently active Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner. Prior experience in a fast-paced contact center environment. 1+ years of direct sales or upselling/cross selling experience. Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Sales Representative - Outbound B2B working in our site in Tempe, AZ, you'll be a part of bringing humanity to business. #experience TTEC. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Are you results-focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you'll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you'll provide professional customer service to commercial, public sector or consumer customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Bring your passion for negotiating and strong product and brand knowledge, to handle objections and rebuttals during customer interactions Effectively recommend, quote, and negotiate product knowledge with customers while identifying and handling all sales opportunities What You Bring to the Role 1 year or more of sales experience High school diploma or equivalent Comfortable with decision-making by assessing the situation, researching potential solutions, and making recommendations before escalating to the next level Computer experience What You Can Expect Business-to-Business hours with a Monday - Friday schedule so you can take your weekends back Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand Supportive of your career and professional development An inclusive culture and community-minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values 37,500 annual salary + commission And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, and health and wellness incentives. Visit ************************************************ for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location US-AZ-Tempe Job Sales / Business Development

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Injury Examiner, you will be responsible to adjust complex bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Adjusts complex auto bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality) and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates. Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Serves as a resource for team members on complex claims. Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 4 years auto claims and injury adjusting experience. Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Advanced negotiation, investigation, communication, and conflict resolution skills. Demonstrated strong time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Advanced knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 2 or more years of catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) Experience handling UM/UIM injury claims College Degree (Bachelor's or higher). Insurance Designation. Compensation range: The salary range for this position is: $85,040 - $162,550. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Credentialed Actuary Lead you will leverage expert, broad actuarial knowledge in at least one actuarial practice area (pricing, reserving, modeling, catastrophe risk, claims analytics, product management, etc.) to identify, define, and design solutions for complex, thought-provoking problems that drive business results at the LOB level. There are two available positions. One position will be on the Forecasting Team and a second position on the Auto Indications Team. This Actuary Lead may be part of the Forecasting Team with responsibilities over our Specialty lines. As an Actuary Lead on the Forecasting Team, you will provide accurate and insightful projections for forecast processes and communicate results to key business partners at all levels to drive key strategic decisioning conversations. You will also drive innovation across all lines (Auto, Home, & Specialty) by developing and implementing repeatable analyses and communications. This Actuary Lead may be part of the Auto Indications Team and have experience in process standardization and automation. This Lead will be working with reginal/state actuaries to implement the indication results. This position can work remotely in the continental U.S. with occasional business travel.What you'll do: Apply deep and broad actuarial knowledge to identify, define, and design solutions to complex problems with ambiguous requirements (e.g., end-to-end design of rate level indications process for a new product; independently shapes and transforms all aspects of machine learning and AI for a product: (data selection, model selection, stakeholder communications, performance monitoring, etc.); independently runs catastrophe models for advanced ad-hoc analyses; provides guidance and training to peers for running and validating the catastrophe models; enhances current methodologies to tailor catastrophe model results to better represent USAA's risk; designs and performs broad and complex actuarial analyses that produces actionable insights for company-level decision-making designs reserving methodology and technical platform for new product. Utilize advanced actuarial, mathematical, or statistical techniques to augment actuarial work product, methodologies, and procedures. Lead special actuarial projects, such as the development of new pricing methodologies or reporting tools to impact LOB-level initiatives. Provide thought and/or technical expertise on complex topics and influences key stakeholders on business decisions. Lead cross-functional actuarial initiatives. Strategically partner with IT to influence the design, alignment, and implementation of technical business standards. Manage USAA vendor relationship(s). Assist the business unit with translating strategic objectives into tactical solutions. Maintain current knowledge of market trends and emerging risks and proactively develops strategies, policies, and processes to address them. Develop written communication and presentations that effectively to convey data-driven solutions to broad audiences including cross-functional executive leadership. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of Actuarial or analytical business experience + Associate of the Casualty Actuarial Society (ACAS) Credential held for 3 years; OR 6 years of Actuarial or analytical business experience + Fellow of the Casualty Actuarial Society (FCAS) Credential. Demonstrated expertise with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Demonstrated experience communicating complex solutions and analysis to cross-functional audiences, including executive leadership. What sets you apart: Fellow of the Casualty Actuary Society (FCAS) credentialed. Experience leading teams through effective communication, learning, and mentorship A passion for creative and innovative actuarial work and developing that mindset in less experienced analysts through projects related to this work Expert Actuarial pricing expertise with experience in using a variety of pricing methodologies and models Strong experience translating detailed analytics into manageable visualizations and communicating/presenting the results concisely to executive leadership Experience working on multiple projects, managing competing priorities, and prioritizing workflow through strong partnerships with multiple business partners. Expert problem-solving, critical thinking, and analytic skills Ability to improve existing processes and create new, repeatable workflows to enhance team productivity US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Production Assistant Who We Are Renovo Financial is a rapidly growing Chicago-based private lender and mortgage servicer working with real estate investors who acquire and renovate single and multi-family residential properties. We pride ourselves on supporting clients by providing unparalleled service, from the loan application through the payoff. Renovo's reliability and “win-win” solutions-oriented approach is just one reason why our repeat and referral rates far exceed the industry average. Renovo was honored to be named one of Crain's 50 fastest-growing Chicago companies and the 2022 + 2023 Top Workplace winner, as recognized by The Chicago Tribune, and 2023 Best Workplace by Inc. Magazine. Position Summary The Production Assistant is the main support and leverage for top-performing SVP's of Lending. You will gather, organize, and maintain up-to-date loan files for the SVP's book of business. You will capture the structure and context of each deal and work closely with Renovo's loan processors to ensure the deals can be efficiently processed and underwritten. Your success in this role provides the leverage a SVP needs to effectively serve current customers, continue to grow strategic relationships, and bring in lots of new business. In addition to the SVP of Lending, you are the main point of contact for customers as you help them through the loan process. You are the glue between Processing and the SVP of Lending. This position is eligible for overtime. Corporate Mandates Collaborate closely with SVP's to document the structure of a deal Draft, Issue, & Collect LOI's. Follow-up consistently on the Document Needs List with client Follow-up and help maintain strategic partnerships Responsible to maintain up-to-date lead funnel Enter Stated Loan Info into Renovo's CRM Manage Calendar and Schedule for SVP of Lending Coordinate High-Trust Transfer of Loan File to Loan Coordinator Success Factors & Matching Measurements Success Factor & Matching Measurement 1 Success Factor: You and your VP of Lending exceed 15+ loans per month Matching Measurement: Rehab Pipeline report from Salesforce Success Factor & Matching Measurement 2 Success Factor: Clients consistently report being amazed by Renovo's speed and efficiency in processing/underwriting Matching Measurement: Monthly NPS score of 80, Beginning of the Loan Response Rate of at least 50%, and great customer feedback in customer comments Success Factor & Matching Measurement 3 Success Factor: Fully Baked Loan File with all supporting documentation Matching Measurement: Renovo's Document Vault has all green check marks before going to underwriting (works with Processor) and all Origination fields are filled out on Salesforce Behavioral Characteristics Great Attitude: You always come into work with a positive attitude and a “will find a way to get it done” mentality High-energy: Your enthusiasm motivates everyone you collaborate with, including your VP of Lending, Processors, and most importantly, your clients Organized: You must be extremely organized to ensure we fully understand the details of the loans we are processing and we minimize the # of times we unnecessarily reach out to a client Say “Yes”: You always find a way to say, “Yes” to all reasonable requests from all internal clients (employees) and external clients (customers) Renovo Financial is an equal opportunity employer. Renovo Financial does not discriminate in any employment actions (including hiring decisions) with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexualorientation, gender identityand expression, marital status, disability, military status or unfavorable discharge from military service or any other characteristic protected by law. Renovo offers full-time employees a 401k plan with employer matching, paid time off, observance of company paid holidays, medical, dental, vision benefits for employees and their dependents, voluntary benefit offerings (life insurance and short-term disability), pre-tax FSA, commuter and dependent care benefits, maternity/paternity, hybrid work schedule, and more.

A Registered Nurse at Springfield Memorial Hospital means becoming a part of a Magnet hospital that raises the bar for excellence. The SMH environment expects high quality care for patients and RNs who want to advance learning to ensure they can be the best nurse possible. Quality nurses not only understand, but also exhibit, that "care starts with caring." Nursing is about caring for people. Above all else, working at Memorial means we expect you to exceed customer expectations. You can do this by treating each patient as if they are the only one you are caring for that day, being the calm voice for the family, finding the answers when you don't have one, and displaying compassion in all interactions. 3E Intermediate Care: Registered Nurse will provide care to neuro-medical-respiratory-surgical, post-trauma and sepsis patients, as well as borderline ICU patients. Every shift they will be responsible for providing monitoring, printing and interpreting strips. Care includes IMC Monitoring, ventilator care, EEG observation, off-site telemetry, acute stroke, complex surgeries and seizure disorders, as well as dressings, medication administration and monitoring with titratable meds and drainage tubes. Qualifications Licensure/Certification/Registry: Licensed as RN in State of Illinois. Current BLS/CPR certification per policy. Other Knowledge/Skills/Abilities: Must be able to position and/or transfer an average adult patient and possess gross coordination sufficient to perform other patient care duties as required. Must be able to withstand prolonged periods of standing. Must be able to perform difficult manipulative skills such as IV insertion and IM injections. Environmental working conditions include exposure to blood, bodily fluids and tissue, contagious diseases and/or radioactive or other potentially hazardous materials.

About the Job The CEO of a global leading direct access trading firm is seeking a dedicated and proactive personal assistant to join his team of assistants on a part-time basis. This is a great internship style opportunity to showcase strategic and analytical thinking abilities while juggling the private and professional needs of a very active executive. This is a position for someone who thrives in a fast-paced environment and has exceptional organizational skills. Responsibilities Manage both personal and professional tasks, which include reservations, appointments, and any household needs Coordinate international and domestic travel logistics including flight itineraries, hotel reservations and car services. Organize agendas, manage calendar and plan events while prioritizing competing demands Wardrobe and style management, personal shopping, procuring, and audit of wardrobe from day to day and special event clothing Perform general admin duties such as; recording meeting minutes, data entry, filing, copying, faxing, mailings, etc. Prioritize and lead multiple projects at a time, keeping diligent track of project timelines and deadlines. Uphold a highly organized and detailed to-do list for both the CEO and business and taking careful note of important dates. Maintain diligent communication with the rest of the team and ensure all aspects of the business are on track Monitor multiple social media accounts to help grow and expand online presence on existing and emerging social platforms Additional Personal / Creative / Executive Assistant duties as needed Qualifications Incoming Freshman of Sophomore pursuing a bachelor's degree from an accredited university Must be able to provide SAT and/or ACT scores to be considered Ability to provide clear and concise oral and written communication. A self-starter who is eager, optimistic, and has a “no task too small” mindset Must be able to work 10-15 hours per week

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Portfolio Manager, you will provide support to Portfolio Management team members with Company or Staff Agency or LOB portfolios and ensures compliance with applicable policies, procedures, standards, controls, and regulations. You will partner with senior team members in collaborating with key customers to ensure alignment to strategic objectives and effective prioritization, planning, budgeting, delivery, and benefits realization of work efforts. You will also support broader USAA portfolio management, support technology investment planning, and coordinate with program managers on budget inputs and updates. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Perform portfolio management activities for straightforward and low risk, CoSA or LOB portfolios. Prepare materials for governance routines per the Enterprise Program Management Office (EPMO) Policy, Standards and Procedures. Participate in the administration of team portfolios on an ongoing basis, to resolve issues and disseminate information to partners. Identify, manage, and propose resolution of systemic cross-work risks / issues and interdependency conflicts. Through analytics, financial management risks and opportunities are identified, researched, solution-ed and called out to the local Portfolio Management Office (PMO) or leadership team as needed. Monitor for stale work efforts in scope for the respective portfolio and actions for resolution. Participate in the development and execution of CoSA planning in partnership with Enterprise Integrated Planning (EIP) and their respective PMO. Monitor and make prioritization recommendations to their senior leadership to ensure portfolio alignment and delivery against strategic priorities as needed. Communicate portfolio statuses and changes regularly to more tenured portfolio managers. Review health and performance of portfolio regularly and identify performance improvement opportunities providing updates to leaders and customers. Monitor portfolio success via recognized methodologies to document outcomes, key results, etc.. Drive the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology. Ensures risks associated with business activities are effectively identified, measured, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum 4 years' progressive project, program, or portfolio management experience. Moderate understanding of project, program, and portfolio management principles. Moderate experience in delivering work efforts working with Waterfall or Agile methodologies. Proficient experience in USAA's change management methodology or similar industry change management methodology. What sets you apart: Experience using data reporting with a strong ability to translate complex data into actionable insights for business partners. Experience in project management. Prior experience in the real estate within the banking/financial services industry. SAFe Agile working experience. Experience working with cross functional business and IT partners to lead strategic project and roadmap initiatives. Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Bank Complaint Root Cause Analysis Team conducts analysis on resolved member complaints in a centralized model and shares insights with business owners to take action. This individual will be responsible for reporting and analytics related to root cause analysis results. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Engage with key partners to implement sustainable strategic solutions. Develop business process enhancements for the bank that aligns business deliverables, bank strategy and risk management framework. Lead planning and execution efforts and coordinates activities for highly complex projects. Apply an integrated understanding of risk and regulatory compliance to lead risks by using established methodologies and exercising control plans to ensure alignment with bank specific goals and process requirements. Provide consultation to influence and ensure process is designed to address risk across all activities. Review and develop communication and change management plans for customers and internal team members to drive awareness on current processes and/or changes. Ensure alignment between internal partners and customers across all business process projects and services using proactive communication and engagement strategies. Apply data and analytics to deliver insight into business process performance, identifying opportunities to influence customer and business process activities and inform key team members. Ensure risks associated with business activities are identified, measured, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum 6 years' experience in business process consulting, process design and/or program/project management. Advanced knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, operational improvement, and using process improvement tools and methodologies. Experience applying retail bank subject matter expertise to simplify the customer experience, standardize process execution, and automate where possible. Expert experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. Demonstrated experience with operational improvement, workflow, benchmarking and/or evaluation of business processes. What sets you apart: Working knowledge of bank complaint and member experience processes Demonstrated proficiency with data analytics connecting complaint performance to business results Experience building and writing reports/presentations for executive audience Green belt certification US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Roles & Responsibilities • Candidate will be responsible for leading the design, build, testing and deployment of changed or new business processes enabled by the SAP S/4 solutions. • Lead business workshops with key stakeholders and drive results in line with the project plan • Provide business process solutions to meet clients' business priorities and requirements within the context of industry leading practices. • Ability to perform SIT, assist business users during UAT and provide training to key users. • Provide contribution in project planning and execution according to objectives, specifications, schedules, and quality standards. • Develop implementation schedules, system implementation planning, and execution. • Builds strong relationships with IT/business peers and management to best meet company goals and objectives Generic Managerial Skills, If any • Coordinate project timeline with her/his team(s) to ensure checkpoints and goals are met to the client's satisfaction • Manage overall resource allocation and capacity planning for the project. • Report project level status, metrics, issues, and risks and manage overall completion and sign-off on project deliverables. • Lead and manage small teams conducting transformational projects, implementing business process improvements, or implementing ERP systems for our clients. • Conduct workshops (e.g., requirements gathering, solution architecting) with business managers. • Work with client staff and end-users to determine the business and functional requirements for the system within an ERP solution. • Create detailed systems documentation, test scripts, and presentations. • Leverage business and technical expertise to address technology architecture, blueprinting, data analysis, business modeling, technical design, application development, integration, and enablement. • Configure the SAP system to meet the business requirement s. • Provide leadership and guidance to other analysts and client personnel assigned to the projects.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Fraud Governance Advisor Lead, you will establish, drive and govern fraud management activities to include risk assessments, policies, frameworks, standards, processes and tools as a first line of defense function. You will serve as a fraud risk management subject matter authority to ensure documents, projects, programs, processes, and product initiatives align with regulatory, legal requirements, and fraud policies and standards. Partner and collaborate with the lines of business, Compliance and Risk Management, Audit Services, Legal, and Regulators to support enterprise fraud management-based initiatives for the Staff Agency or Line of Business (LOB) supported. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Lead cross-functional team members in strategic development, implementation and execution of highly complicated or unique workstreams, projects and solutions. Provide thought leadership and subject matter expertise to guide the strategic direction of fraud risk requirements on business action plans, projects or operational requests based on regulatory guidance. Apply a well-rounded understanding of requirements, policies, laws, and regulations to business strategies, programs and solutions. Anticipates how the organization must adapt to changes in the industry to sustain competitive advantage. Lead all aspects of the execution of risk assessments with business partners to include root cause analysis to resolve impact and solutions. Anticipate and identify operational inefficiencies and emerging fraud management risks, compliance, and control issues in the operating environment, concurrent with implementing action plans to mitigate business impact. Provide technical guidance to functional areas within enterprise fraud management on regulatory requirements and requests to ensure proper execution of conduct examinations. May coordinate regulatory requirements and requests and/or conduct examinations. Serve as a primary resource to team members and to cross-functional teams in support of fraud-based initiatives. Regularly brief executive management on enterprise projects and initiatives that may impact fraud risk. Anticipate future training needs tied to fraud risk management through understanding regulatory and industry trends. Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related fraud, compliance, risk, audit or regulatory experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum 8 years' operations experience in a relevant functional area to include financial services, Fraud, AML, compliance, risk, audit, third party risk management or other related operational areas that support fraud risk management initiatives within the business. Minimum 6 years' fraud, compliance, risk, audit, or regulatory related experience with accountability for projects, programs, processes or policies. Adept knowledge of relevant laws, regulatory, compliance, industry regulations and regulatory data sources. Analytical, organizational and problem-solving abilities requiring a high attention to detail to identify fraud risks and trends. Strong communication skills with the ability to collaborate and implement among cross-functional teams, including all levels of the organization and with external regulatory agencies. Ability to lead and influence others in a cross-functional environment. Knowledge of federal laws, rules, and regulations to include PCI, REG CC, REG E, UCC, FCRA, BSA/AML, Elder Financial Exploitation guidance, OCC Fraud Risk Management 2019-37. What sets you apart: Experience in Business Controls or Issues Management through management/oversight of a business portfolio or testing/auditing. 3+ years' experience with direct people leadership. Demonstrated experience in process policy ownership, including development, implementation and continuous improvement of policies and procedures. Ability to continuously learn, adapt, adjust, and evolve as internal and external factors influence how we operate our fraud risk management programs. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

A&F IT is a unit under the Executive Office for Administration & Finance (A&F) and is overseen by the A&F IT Secretariat Chief Information Officer (A&F SCIO). A&F IT is comprised of more than 200 employees working on IT systems and applications for 15 various A&F agencies. A&F IT oversees and provides all the IT application support for these agencies to ensure their IT operations are running effectively and efficiently. Information regarding these supported agencies is available at orgs/executive-office-for-administration-and-finance (see section on "Related Organizations"). One of the key agencies within A&F is the Department of Revenue (DOR). DOR manages Commonwealth taxes and child support, and their mission is to gain full compliance with the tax, child support and municipal finance laws of the Commonwealth. A&F IT is looking to hire a highly motivated Software Developer Intern to join its Business Applications Bureau to on its tax processing system, GeniSys. This intern will work during the summer months, from May through August. Position Summary: The intern will work on the GeniSys development team alongside other developers and QA analysts. The intern will report to one of the development leads on the project to help implement innovative and high-quality solutions within the tax platform. Responsibilities included: Help develop high-quality software in VB.Net Develop and analyze database queries in SQL server Analyze code and component dependencies in a configuration-based environment, with the guidance from a supervisor Understand process design and technical requirements documentation Assist with evaluating and building data for test, define issues, and make recommendations Perform other duties as assigned The intern will gain experience in working as an individual or as part of dynamic team to design and develop software solutions that fits business needs. Preferred qualifications: Knowledge of VB.Net and SQL Server Highly energetic, enthusiastic and confident self-starter Detail oriented and capable of independently tracking and following up on commitments Excellent verbal, analytical and written communications skills Ability to take responsibility and function under minimal supervision Comfortable working with Microsoft Office Suite (Excel, Word, PowerPoint, Visio) Knowledge and use of video conferencing software (such as MS Teams, Zoom, WebEx) This position is assigned to A&F IT's offices at MITC, 200 Arlington Street in Chelsea, Massachusetts. Currently, this position will require in-person and virtual presence, as assigned by the supervisor. The offices at MITC are MBTA accessible. An external candidate recommended for a position with the Executive Office for Administration and Finance IT will be subject to a background check that includes checks for: state and federal tax compliance; child support compliance; education verification; Massachusetts CORI checks; criminal background checks in state(s) of current and previous residence/employment; validation of eligibility to work in the United States; and national fingerprint-based criminal background checks. Qualifications First consideration will be given to those applicants that apply within the first 14 days. Please see Preferred Qualifications. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. This schedule may require working evenings up to 8:00 PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting almost every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in the next few months, we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Along with other Insurance Customer Service Representatives in our Phoenix location, you will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor Senior, you will be positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Manage risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Lead and drive solutions for stronger controls, and in support of risk and/or regulatory compliance related initiatives which may include oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, Company or Staff Agency Third Party Governance, or quality governance. Perform ongoing supervision and oversight of business controls and shares knowledge with team members to evaluate the effectiveness of established business controls. Responsible for risk data analysis, report preparation and trend analysis, using business intelligence tools. Anticipate business needs and proactively finds opportunities to improve and strengthen the control environment through actionable insights. Assist with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with compliance frameworks. Partner with customers to drive improvement efforts to correct or prevent unfavorable trends and assess the impacts. Lead project team through concept, planning, execution, and implementation phases for effective and timely Risk remediation. Advise senior management on the status of their control environment related to risk identification and control weaknesses. Identify critical areas to monitor and escalate issues and findings to appropriate partners. Develop and maintain processes, procedures and tools for handling exception alerts as they occur, including monitoring of resulting exception cases. Provide control oversight to ensure compliance with laws and regulations. Serve as a primary resource to team members. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum 6 years' experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities. Knowledge of federal laws, rules, regulations, and applicable guidance to area supported for example: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA. What sets you apart: Bank issue management, issue validation testing, and issue remediation. Coordinate with BRC leadership, LOB issue owners, and Issue Validation & Remediation teams to meet objectives. Regulatory experience in REG E, REG Z, SCRA, AML, FCRA, Disputes, Garnishments, Fraud, and Bank Tax. Experience identifying, measuring, monitoring, controlling, and reporting bank wide risk. Able to propose innovative solutions to complex problems which have a significant impact on the functions. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Grounds Manager will lead a team of approximately 50 responsible for overseeing grounds and gardens operations. Reporting to the Department Head, the Manager provides guidance, direction, and long range/short term planning and directs operational policy including safety while also managing staffing needs, contractor resources and other priorities to align with Grounds and Facilities goals. In addition, the Manger will establish development and performance criteria for the assigned area in conjunction with departmental plans, goals, and procedures required to maintain Getty landscape and site(s) at a high level. Responsibilities Oversee complex Grounds operations including staffing, scheduling, training, equipment/vehicles, department records, contracts, safety, site fire prevention and project delivery. Ensure site care including: preservation of Getty's public gardens and horticulture resources, maintenance of grounds, fine gardens, wildland and urban interface, drainage maintenance, fire protection, and irrigation systems. Oversee horticultural care for assigned areas including pest control, fertilization and agronomy, plant care, tree care, problem identification, solving and communication Ensure aesthetics and standards for department. Work closely with campus architect and grounds archivist/Horticulturist maintaining architectural standards. Manages subordinate employees including mentoring, coaching, counseling, evaluating and coordinating the employee's work Manage and negotiate contracts and direct projects: Prepare work scopes, track project costs, and ensure project quality control guidelines are followed, as well as safety and regulatory compliance. Review, enforce and coach on operational safety and training. Oversee staff safety training and regulatory compliance documents. Manage, review and enforce operational safety, training needs with department and contractors Oversee spraying and treatment operations, chemical storage/disposal and report use to regulatory agencies Prepare and maintain internal and external compliance documents Work directly with internal clients & external contractors to plan and implement projects and activities Act as key manager with Grounds, Facilities and Security emergency planning. Expected to respond to emergencies at all hours. Qualifications Bachelor's degree 5 to 7 years of supervisory and/or project/process management experience Proficiency in standard business software Compensation details: 95934.8-158297.36 Yearly Salary PI60ce843673ae-26***********7

Loan Adjustments Officer (Collections): At CommonWealth, we serve the financial needs of more than 40,000 people who live or work in Santa Clara County. We are seeking candidates who share our value and commitment to building stronger communities through financial health - one member at a time. In addition to a competitive base salary, our compensation package includes: 12 paid holidays 17 days of Paid Time Off (PTO) during first year of employment Up to 2% discounts on loans--including first mortgages* 401(k) Plan with Company Match` Medical, dental, vision insurance Long-term disability insurance Life insurance Voluntary insurance Employee assistance program Financial Wellness benefits and resources Tuition reimbursement and more We are currently accepting applications for a Loan Adjustments Officer based in our San Jose Corporate Office. As a Loan Adjustments Officer, your major responsibilities will include: Controlling delinquent loan accounts. Collecting delinquent loan payments and minimizing loss. Responsible for the management and control of assigned collections queues. Contacting delinquent accounts, taking appropriate actions as deemed necessary to bring accounts current. Analyzing financial situation of delinquent borrowers and using skip tracing tools to assist in locating delinquent members. Thoroughly documenting all collection activity within the collection notes. Reviewing and recommending delinquent loans for extension or workout options in accordance with policies and standards. Our ideal candidate will possess excellent knowledge of collections policies, procedures, and practices. Excellent written and verbal communication skills in addition to a professional appearance and demeanor are a must. Working knowledge of Word, internet use for skip tracing source. A minimum of one to two years' related collections experience is required. Previous collections experience in a credit union or financial services environment is a plus. Bilingual (Spanish/English) preferred. Pay Range: $26.50 - $33.00/hour; based on skills and experience. For immediate consideration, apply today! CommonWealth is an Equal Opportunity Employer

Sign-On Bonus Up to $20,000!! Are you passionate about supporting mental health and making a meaningful impact? As a Primary Care Counselor/Therapist, you'll provide compassionate care to adults and children in a dynamic outpatient setting within our Primary Medical Care locations. What You'll Do: Deliver brief therapy sessions tailored to individual needs. Conduct assessments and develop personalized treatment plans. Monitor progress and adjust treatments to help patients achieve their goals. Collaborate with medical staff to provide holistic, integrated care. Maintain accurate records and stay current with best practices in mental health. Join us in a role where your expertise will contribute to improving lives while meeting high standards of care set by our governing board and accrediting bodies. If you're ready to make a real difference, we'd love to hear from you! For questions about this position, please reach out to [email protected]. Qualifications Education: Minimum Master's in Social Work, Psychology, or Counseling required Minimum age of 21 Licensure/Certification/Registry: LCPC or LCSW required Experience: Behavioral health experience preferred Other Knowledge/Skills/Abilities: Must have computer and keyboarding skills required by position Must have valid IL driver's license, reliable transportation, and proof of automobile insurance Must pass background checks and drug screen Responsibilities Direct Clinical Services Conduct assessments of patient, including completion of the Patient Health Questionnaire (PHQ-9) depression scale and General Anxiety Screening (GAD-7). Develop initial comprehensive assessment data including patient presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment resources in the community. Provide 25 hours of billable services per week to patients. Consult with patient and primary care provider about treatment options and preferences; coordinate initiation of treatment plan. Monitor patient closely for changes in severity of symptoms and medication side effects. Educate patients about medication and side effects as needed. Encourage treatment adherence. Use behavioral activation techniques with patient as an adjunct to other treatments. Provide evidence-based, brief structured psychotherapy (PST-PC). Participate in regular caseload supervision with treatment team, focusing on patients improving adequately (e.g., less than 50% reduction in symptoms after 8-12 weeks in treatment). Coordinate communication between patient and primary care physician and consulting psychiatrist; provide recommendations for change in treatment plan. Document all encounters according to policies and procedures. Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled patients. Where appropriate referrals will be made to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization. Interview collateral contacts, previous and current treatment professionals, and significant others, to further establish a database for assessment and ongoing treatment plan as needed. Clarify priority problems, goals for change, and session limits according to agency policy to assist patients in developing appropriate expectations for treatment in relationship to the agency. Use a variety of psychotherapeutic treatment approaches and interventions to change targeted behaviors and stabilize adaptive behaviors with individuals, couples and families. Manage the termination process and discharge planning to enhance patients' abilities to retain treatment changes and/or use other available support services. May organize, plan and participate in therapy groups for patients and/or their families, as assigned Patient Information System Establish appropriate professional files, including: comprehensive assessments, progress notes, treatment objectives and plans, previous treatment records, patients' consent to current treatment and for exchange of information. Complete required administrative forms. Collect necessary information for billing and fee collection. Provide necessary patient information to other agencies or health care providers to coordinate services to identified patients. May prepare necessary documents/reports for DCFS as needed. Training Activities/Professional Growth Supervisor and employee mutually identify professional goals that will enhance job related skills. Participate in ongoing agency meetings, committees and special projects to enhance professional expertise. Complete mandatory education requirements by specified deadlines. Participate in required staff meetings and in-services to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge. Consultation/Networking Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery. Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community. Job Relationships Demonstrate through initiative and apparent effort involvement in clinical supervision. Communicate directly with supervisor for clarification of administrative policy, program evaluation to promote a professional working environment and effective service delivery system. Adhere to MHS/MBH Behavioral Standards Other Job Responsibilities Ability to accommodate evening/weekend hours. Perform other duties as required by agency needs. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Data Scientist, you will lead a team of Data Scientists responsible for identifying, scoping, and translating business problems into applied statistical, machine learning, simulation, and optimization solutions to inform actionable business insights and drive business value through automation, revenue generation, and expense and risk reduction. Works with business leaders to ideate, valuate, and scope projects to meet business needs. The incumbent will also manage the team's projects and communicates progress updates to senior leadership and other business stakeholders. Responsible for the team's model inventory and ensures compliance with USAA model risk policies and regulatory expectations. The person will be responsible for influencing the future of data science at USAA by conducting research on the latest technologies and driving adoption of those technologies. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is available for this position. What you'll do: Acts as advanced analytics thought leader and advisor to the business to shape strategies that drive competitiveness and differentiation. Influences business, data, and technology leaders to invest, sustain and expand advanced analytical capabilities by actively participating in strategy, planning, and budgeting exercises. Leads and develops team to build and deploy various advanced analytical solutions in an agile and collaborative environment across business, data, and technology organizations. Enables team's success by simplifying processes across the model development lifecycle and driving automation. Identifies, scopes, and manages complex analytical projects in collaboration with business stakeholders, often translating results to non-technical business executives. Champions and manages efforts to deliver business insights via scalable, automated solutions using machine learning, simulation, and optimization. Responsible for ensuring all modeling and machine learning solutions adhere to industry standards, model risk policy, and regulatory expectations. Partners with enterprise analytical and IT teams to build USAA core capabilities and processes. Identifies additional resource needs ranging from IT investments, 3rd party support or additional analysts. Builds and oversees a team of Data Scientists through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years in predictive modeling, model governance, machine learning and large data analysis., OR Advanced Degree (e.g., Master's, PhD) in Mathematics, Statistics, Data Science, Computer Science, or related quantitative STEM field (Science, Technology, Engineering and Math) field and 6 years in predictive modeling, model governance, machine learning and large data analysis. 3 years of direct management experience. Strong communication skills; demonstrated ability to interpret and translate complex technical information to diverse audiences. Experience with various languages, applications, and technologies (such as SQL, Python, R, Spark, Hadoop etc.) commonly associated with delivery of Data Science solutions. Experience in developing and reviewing modeling solutions based on broad range of techniques - e.g., linear and logistic regressions, time series methods, survival analysis, support vector machines, neural networks, decision trees, random forests, gradient-boosting methods, deep learning, k-means and other clustering methods, simulation methods, or other advanced techniques. Demonstrated ability to apply best practices in modeling and machine learning techniques to solve business problems. Demonstrated ability to write and review complex technical documentation, communicate modeling insights and technical details to business leaders, technical and non-technical audiences. A strong track record of communicating results, insights, and technical solutions to Senior Executive Management (or equivalent). Deep technical skills, consulting experience, and business savvy to interface with all levels and disciplines within the organization. What sets you apart: Demonstrated leadership across diverse data science teams with a focus on delivering results in banking and financial services. Strong communication skills with the ability to influence stakeholders and align cross-functional teams. Deep understanding of model governance, regulatory expectations and best practices in AI/ML deployment. Proven track record of developing talent fostering collaboration and driving strategic data science initiative across the organization. Compensation range: The salary range for this position is: $189,370 - $361,950. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.