What does a Field Operations Supervisor do?

Field operations supervisors are professionals who supervise staff members to ensure that an organization is running smoothly and effectively to produce increased sales and profits. These supervisors are required to develop operational policies and procedures to increase business growth while implementing best practices to improve operational efficiency. They must participate in creating an annual budget so that they can manage expenses within the assigned budget. Field operations supervisors must also prepare effective training programs and conduct performance evaluations of the office staff.
Field operations supervisor responsibilities
Here are examples of responsibilities from real field operations supervisor resumes:
- Train and manage six (6) employees to complete mapping assignments using a hand hold GPS device.
- Manage deployment, maintenance, support, and upgrade of PC hardware / software and operating systems, safeguarding proper updates.
- Lead Kaizen identifying changeover/set-up issues.
- Establish and manage economic development programs, improve reporting standards, and significantly increase accountability within logistics area.
- Assist in the management of office functions require to support QA field operations.
- Contribute to team adoption of TPM practices and area ownership.
- Complete several pre-specify mapping areas using a hand hold GPS device.
- Monitor safety to ensure that all OSHA requirements are met and adhere to.
- Administer all systems ranging from networks and clients to PC workstations and third party applications.
- Supervise production, troubleshoot and reorganize the plan to make sure the team exceed their goals.
- Assist in the training and development of technicians and keep abreast of the most current technology in the broadband industry.
- Record daily/weekly production numbers and payroll hours.
- Prepare PowerPoint materials for operator's monthly meetings.
- Supervise commercial and industrial installation of HVAC equipment.
- Develop and execute strategic plans aim at improving existing logistics processes.
Field operations supervisor skills and personality traits
We calculated that 23% of Field Operations Supervisors are proficient in Customer Service, Safety Standards, and Customer Satisfaction. They’re also known for soft skills such as Communication skills, Management skills, and Problem-solving skills.
We break down the percentage of Field Operations Supervisors that have these skills listed on their resume here:
- Customer Service, 23%
Provided effective leadership to all security officers assigned to post which emphasized customer service, professionalism, and dependability.
- Safety Standards, 17%
Conduct on-site inspections to evaluate employees regarding quality service and adherence to safety standards.
- Customer Satisfaction, 11%
Sponsored a Customer Satisfaction team that produced a business case providing field personnel company cellphones.
- Direct Reports, 8%
Coordinate the efforts of 21 direct reports to insure Illinois Commerce Commission's guidelines and strictly adhered to.
- EEO, 7%
Assured the Equal Employment Opportunities (EEO) were met in the LCO.
- Performance Reviews, 4%
Administered performance reviews, evaluations and performance ratings and prepared summaries and reports.
Common skills that a field operations supervisor uses to do their job include "customer service," "safety standards," and "customer satisfaction." You can find details on the most important field operations supervisor responsibilities below.
Communication skills. One of the key soft skills for a field operations supervisor to have is communication skills. You can see how this relates to what field operations supervisors do because "top executives must be able to convey information clearly and persuasively." Additionally, a field operations supervisor resume shows how field operations supervisors use communication skills: "managed scheduling, performance evaluations, disciplinary activities, and communication efforts. "
Problem-solving skills. Another skill that relates to the job responsibilities of field operations supervisors is problem-solving skills. This skill is critical to many everyday field operations supervisor duties, as "top executives need to identify and resolve issues within an organization." This example from a resume shows how this skill is used: "resolved customer complaints on the subject of attempted deliveries, miss-deliveries and behavior. "
Leadership skills. For certain field operations supervisor responsibilities to be completed, the job requires competence in "leadership skills." The day-to-day duties of a field operations supervisor rely on this skill, as "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." For example, this snippet was taken directly from a resume about how this skill applies to what field operations supervisors do: "trained new personnel and/or provided training materials and leadership to team members for training. "
Time-management skills. Another crucial skill for a field operations supervisor to carry out their responsibilities is "time-management skills." A big part of what field operations supervisors relies on this skill, since "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." How this skill relates to field operations supervisor duties can be seen in an example from a field operations supervisor resume snippet: "led complex field data collections on a 10-person team, with high volumes of travel, on deadline-driven assignments. "
The three companies that hire the most field operations supervisors are:
- Eversource Energy78 field operations supervisors jobs
- DISH Network33 field operations supervisors jobs
- Spectrum18 field operations supervisors jobs
Choose from 10+ customizable field operations supervisor resume templates
Build a professional field operations supervisor resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your field operations supervisor resume.Compare different field operations supervisors
Field operations supervisor vs. Operations team leader
An operations team leader is an individual who manages teams, encouraging cooperation, productivity, and teamwork. Operations team leaders foster team unity and enhance the daily efficiency of the companies or any business establishment. They manage a diverse workforce in companies to make sure that the organizational operations are efficient. Also, they implement programs and processes and oversee building maintenance. It is also their responsibility to manage mechanical and human resources and establish a team budget.
While similarities exist, there are also some differences between field operations supervisors and operations team leader. For instance, field operations supervisor responsibilities require skills such as "safety standards," "eeo," "direct supervision," and "osha." Whereas a operations team leader is skilled in "continuous improvement," "excellent interpersonal," "sales floor," and "process improvement." This is part of what separates the two careers.
The education levels that operations team leaders earn slightly differ from field operations supervisors. In particular, operations team leaders are 0.0% more likely to graduate with a Master's Degree than a field operations supervisor. Additionally, they're 0.4% less likely to earn a Doctoral Degree.Field operations supervisor vs. Supervisor
Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.
Each career also uses different skills, according to real field operations supervisor resumes. While field operations supervisor responsibilities can utilize skills like "customer satisfaction," "eeo," "osha," and "tcp ip," supervisors use skills like "sales floor," "pos," "payroll," and "store operations."
Supervisors may earn a lower salary than field operations supervisors, but supervisors earn the most pay in the health care industry with an average salary of $60,088. On the other hand, field operations supervisors receive higher pay in the utilities industry, where they earn an average salary of $69,024.supervisors earn similar levels of education than field operations supervisors in general. They're 1.6% less likely to graduate with a Master's Degree and 0.4% less likely to earn a Doctoral Degree.Field operations supervisor vs. Processing supervisor
A processing supervisor is responsible for overseeing the overall operational processes of a department and ensuring that the team members adhere to the highest quality standards and efficiency. Processing supervisors strategize efficient techniques to maximize the productivity and performance of the staff to deliver customer satisfaction and increase the company's brand reputation to the public. They also coordinate with clients, respond to inquiries and concerns, and resolve any complications related to the process and project management procedures.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from field operations supervisor resumes include skills like "safety standards," "eeo," "direct supervision," and "tcp ip," whereas a processing supervisor is more likely to list skills in "sterile processing," "patients," "spd," and "aami. "
Processing supervisors earn the highest salary when working in the finance industry, where they receive an average salary of $55,456. Comparatively, field operations supervisors have the highest earning potential in the utilities industry, with an average salary of $69,024.Most processing supervisors achieve a similar degree level compared to field operations supervisors. For example, they're 1.1% less likely to graduate with a Master's Degree, and 0.4% less likely to earn a Doctoral Degree.Field operations supervisor vs. Shop supervisor
A shop supervisor is responsible for monitoring the overall operations of a store, delegating tasks to the shop personnel, and ensuring the highest quality service to the customers for their satisfaction. Shop supervisors handle the sales inventory and process bank transactions every closing. They also negotiate contracts with suppliers and third-party vendors, receive proof of shipments, maintain an organized record of deliveries, and implement marketing strategies to boost brand awareness and generate more revenues to increase profitability.
Even though a few skill sets overlap between field operations supervisors and shop supervisors, there are some differences that are important to note. For one, a field operations supervisor might have more use for skills like "customer satisfaction," "direct reports," "eeo," and "performance reviews." Meanwhile, some responsibilities of shop supervisors require skills like "preventative maintenance," "parts inventory," "basic math," and "hudson. "
The energy industry tends to pay the highest salaries for shop supervisors, with average annual pay of $63,390. Comparatively, the highest field operations supervisor annual salary comes from the utilities industry.shop supervisors reach similar levels of education compared to field operations supervisors, in general. The difference is that they're 4.5% more likely to earn a Master's Degree, and 0.5% less likely to graduate with a Doctoral Degree.Types of field operations supervisor
Updated January 8, 2025