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Front Clerk skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical front clerk skills. We ranked the top skills for front clerks based on the percentage of resumes they appeared on. For example, 19.5% of front clerk resumes contained front desk as a skill. Continue reading to find out what skills a front clerk needs to be successful in the workplace.

15 front clerk skills for your resume and career

1. Front Desk

Here's how front clerks use front desk:

Front desk Clerk, basically answered the phone and did paper work for my boss, & handled all side work.
Served as a Front Desk Clerk at a fast paced diagnostic center where my duties included the following.

2. Customer Orders

Here's how front clerks use customer orders:

Open and close photo lab, and develop photos in accordance with customer orders.
Take customer orders, Serve food, Dishes, Cash register.

3. Food Preparation

Here's how front clerks use food preparation:

Maintained sanitary food preparation and serving areas.
Supervised the activities of workers engaged in food preparation and service.

4. Groceries

Here's how front clerks use groceries:

Assist customers find and/or carry items, understand pricing Bag products and assist in transport of groceries to customers' vehicles.
Racked Carts Bagged groceries Assisted customers in cashing goods and services Stocked shelves Maintained clean and inviting environment

5. Clean Rooms

As the name suggests, clean rooms are scientifically cleansed from microbes, dirt particles, and many other pollutants. It has a shallow level of external particles and is useful in the manufacturing and engineering of products. Since chemical reactions and scientific procedures can be affected by outside factors, they provide dirt and an interaction-free environment where scientific manufacturing can occur. Clean rooms are beneficial in various industries, including the aerospace, optics, and nanotechnology industries.

Here's how front clerks use clean rooms:

Check in/out guests, put together the day's folder, clean rooms and lobby, handle all questions/complaints on my shift
Check guests in and out, laundry, clean rooms, cash handling, computer work

6. Customer Complaints

Here's how front clerks use customer complaints:

Provide customer service and time management * Resolving customer complaints * Provide quality service to guests * Evaluate effectiveness of housekeeping
Executed administrative tasks, including email, fax, distributing parcels and updating calendars* Resolved all customer complaints

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7. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how front clerks use scheduling appointments:

Enhanced office organization with informative data entry, scheduling appointments as needed, and keeping patient documents tidy and organized.
Performed front office task including scheduling appointments, entering personal and insurance information, collecting co-payments and payments for services rendered.

8. Credit Card Transactions

Here's how front clerks use credit card transactions:

Processed cash, debit, and credit card transactions using the computerized point of sale system.
Collected and processed all financial transactions, including processing credit card transactions in accordance with company policies and procedures.

9. Office Equipment

Here's how front clerks use office equipment:

Assist customers Tagging clothes in Inspection Cash register Organizing office equipment
Booked reservations and performed general office and clerical duties including utilizing proprietary software, Microsoft programs, and all office equipment.

10. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how front clerks use pos:

Completed customer transactions utilizing a POS cash register.
Assist guests with check in / out, recommend activities based upon their interests, balance cash drawer / POS transactions.

11. Computer System

Here's how front clerks use computer system:

Learned the computer system used in the pharmacy quickly.
Trained and supervised all restaurant staff on computer system.

12. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how front clerks use bank deposits:

Perform routine cash register functions and balance out for daily bank deposits.
Fax orders and Certification to Physicians for signature.collect donations and memorial money and make bank deposits from fundraisers and special events.

13. Food Orders

Here's how front clerks use food orders:

Take food orders for breakfasts, lunches, dinners, cakes, catering, dessert trays and seasonal offers.
Prepare beverages and expedite food orders.

14. PowerPoint

Here's how front clerks use powerpoint:

Assisted in the development innovative PowerPoint presentation used by the Partnership Specialist to promote programs to potential partners.
Prepare confidential reports, PowerPoint presentations, correspondence, organizational charts and other documents as required.

15. Cash Drawers

Here's how front clerks use cash drawers:

Provided exceptional customer service; used multitasking and organizational skills; responsible for handling cash drawers and deposits.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.

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What skills help Front Clerks find jobs?

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List of front clerk skills to add to your resume

The most important skills for a front clerk resume and required skills for a front clerk to have include:

Front Desk
Customer Orders
Food Preparation
Groceries
Clean Rooms
Customer Complaints
Scheduling Appointments
Credit Card Transactions

Office Equipment
POS
Computer System
Bank Deposits
Food Orders
PowerPoint
Cash Drawers
Multi-Line Phone System

DME
Fax Machines
Guest Rooms
Telephone Calls
AS400
Customer Inquiries

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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