Health Unit Coordinator, LPN
Front Desk Receptionist Job 43 miles from Worcester
Overview: At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve. Responsibilities: The Health Unit Coordinator-LPN supports the nursing staff with the goal to optimize the professional care services provided to our patients/residents. Under the direction of Unit Manager, Charge Nurse or Director of Nursing, the Health Unit Coordinator-LPN performs administrative support activities required for proper transcription of medication and treatment orders and documenting and coordinating care from patient admission through discharge. Fully transcribe and process authorized health practitioner orders under the supervision of a licensed nurse.
Communicate, coordinate and implement the Genesis Pharmacy Program in the nursing center.
Collaborate with the Medical Director, Director of Nursing and staff to ensure Pharmacy Program objectives are met.
Liaise when necessary directly with Pharmacy staff on behalf of the nursing center.
Support nursing and social services in the scheduling, tracking and maintenance of internal and external healthcare provider appointments from admission through discharge.
Greet patients/residents, physicians, visitors and staff, and acclimate them to the unit including nursing center policies. Qualifications: LPN required. Advanced knowledge of medical terminology is required. Advanced Knowledge/experience on the job or through formal education in medical order transcription is required. Must understand drug flow process from Admission through Discharge. Advanced understanding of medications and why certain drugs are used is required. Must be proficient using a computer and various applications, e.g. Excel, Pharmacy system Benefits: Variable compensation plans
Tuition, Travel, and Wireless Service Discounts
Employee Assistance Program to support mental health
Employee Foundation to financially assist through unforeseen hardships
Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off We also offer several voluntary insurances such as:
Pet Insurance
Term and Whole Life Insurance
Short-term Disability
Hospital Indemnity
Personal Accident
Critical Illness
Cancer Coverage Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service. Posted Salary Range: USD $30.00 - USD $36.00 /Hr.
Chief of Office / Assistance Chief of Staff
Front Desk Receptionist Job 30 miles from Worcester
Responsibilities:
World Conqueror: Attack each task with enthusiasm and determination, aiming for excellence in all endeavors.
Project Support: Assist with projects, research, and presentations, ensuring they are engaging and well-prepared.
Email Management: Filter spam, prioritize important messages, and respond promptly and professionally.
Calendar Management: Maintain an organized calendar, prevent double bookings, and ensure scheduled breaks.
Travel Coordination: Arrange travel plans that are smooth and cost-effective, avoiding unnecessary layovers.
Meeting Preparation: Prepare agendas that are clear and engaging, and take readable minutes.
Expense Management: Handle expense reports accurately and efficiently.
Confidentiality: Protect sensitive information with discretion.
Office Operations: Ensure the office runs smoothly, including maintaining supplies like coffee.
Client and Partner Relations: Build positive relationships through professionalism and wit.
Event Planning: Organize events that are enjoyable and memorable.
Skills & Qualifications:
Undergraduate degree from a top university and an MBA or MSBA.
Excellent communication skills, including a sense of humor.
Exceptional multitasking abilities.
Ability to find humor and positivity in stressful situations.
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Front Desk Receptionist- Behavioral Health
Front Desk Receptionist Job 22 miles from Worcester
JOIN THE CHC FAMILY! We are a Non-Profit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment that identified a need for medical service for the underserved members of our community. We strive to provide compassionate care regardless of income or insurance status to everyone who walks through our doors, including low income, underinsured, uninsured, publicly housed, and homeless populations. CHC is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion. At CHC, we strive for a workforce that reflects the community we serve. We are proud to be able to serve our community! If you are passionate about the work we do here, we would love to hear from you!
Under the general supervision of the Director and Behavioral Health Coordinator, the BH Department Reception/Front Desk manages the arrival and departure of patients seeking services at the CHC Family Health Center Behavioral Health Department. Key responsibilities include providing excellent Behavioral Health services, receiving patients, updating patient information, booking appointments, and assisting in managing the Behavioral Health Department waiting area.
Major responsibilities:
* Receives and directs incoming patients
* Provides excellent quality Behavioral Health Services
* Reviews and updates patient information related to demographics and insurance
* Follows established health center protocol for the check-in, encounter form production, and check-out
* Assists walk-in and Open Clinic patients with obtaining appointments and/or picking up prescriptions or completed forms if applicable
* Places reminder calls to patients with upcoming appointments
* Follows established health center protocol for daily cash reconciliation
* Schedules walk-in appointments and assists in managing Open Clinics
* Schedules patient appointments according to established protocol
* Provides coverage to Mental Health Medical Records as needed
* May also assist with Interpreting for Mental Health patients
* Demonstrate understanding and commitment to the health center's mission.
* Demonstrate understanding and commitment to the established CHC Values and Standards
* Performs other job-related duties as required or assigned
Minimum Qualifications:
* High School Diploma or GED, Associate Degree in secretarial science or equivalent preferred
* Spanish language fluency and ability to be trained in Mental Health interpreting a plus
* Work experience in a similar behavioral health office environment preferred
* Knowledge of insurance regulations for Mental Health Services is required.
* Knowledge of basic medical terminology and willingness to learn Mental Health Terminology
* Computer skills for accurate data entry
* Ability to work independently
* Demonstrated interpersonal and teamwork skills required
* Demonstrated written and verbal communication skills in English
Benefit:
* 401k
* Generous vacation and personal time for eligible employees
* Sick time
* Medical, dental, and vision insurance
* 100% paid Life insurance/AD&D
* 100% paid Long-Term Disability
* Employee Assistance Program (EAP)
* Discounts on travel and entertainment!
* Discounts on cell phone service, computer purchases, and more!
* College Tuition Rewards/CMEs
* Company Events & Activities (Annual cookout and holiday party, health and wellness events," Lunch & Learns", team building, and more!)
* EyeMed Vision Care Program
* Accident & Cancer Insurance
* Educational development reimbursement
* Discounts on - gym membership, travel & entertainment tickets, electronics, and more!
Front Desk/ Receptionist
Front Desk Receptionist Job 36 miles from Worcester
• Receiving/Directing visitors • Operate multiple phone lines • Maintain a neat and presentable reception area • Coordinate daily meeting room set-up/break-down based on Outlook • Assist with catering orders for internal functions/meetings • Assist with office supply orders
• Assist with shipping/receiving as needed
• Prep outgoing FedEx labels online as needed
• Perform facilities support as needed
• Work with building security and visitor access
• Typing, filing, sorting, mail/faxing and research duties
Human Resources
• Distribute daily interview schedules and resumes
• Welcome interviewers/offer hot or cold beverages
• Administer proper release forms before candidate starts email
• Work with recruiters on booking travel/hotel for out of town candidates
• Schedule lunch meetings for appropriate interviews
• File resumes, schedules and NDA
• Assist with the preparation of new hire packets
Skill Requirements:
• Excellent written and verbal skills.
• Detail oriented, computer literate, excellent communication and interaction skills.
• Ability to use Microsoft Excel, Word, PowerPoint and Outlook
• Ability to work independently and meet goals/objectives with minimal supervision.
• Self-starter, intuitive and perceptive.
• Positive attitude and professional image
Additional Information
To discuss on this opportunity feel free to reach
Raghu Varun
Call on
************
or email your resume to
************************
Front Desk Receptionist (Worcester)
Front Desk Receptionist Job In Worcester, MA
The Role : Dental Dreams LLC in Worcester , MA is now hiring a full time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We : KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Excellent Customer Service experience
At least 1 year of recent work experience
Previous Receptionist Experience
Dentrix and/or Eaglesoft
Bilingual (Spanish) - big plus!
Previous Dental experience - big plus!
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Front Desk Receptionist (temp coverage for maternity leave)
Front Desk Receptionist Job 14 miles from Worcester
Crossroads School - Marlboro, MA Full-Time | Monday-Friday | 7:00 AM-3:00 PM
About Us Crossroads School is a private, nonprofit day school for students with autism. We are dedicated to providing a supportive and structured learning environment that helps every student reach their full potential. We are currently seeking a highly organized and dependable Front Desk Receptionist to support our school operations temporarily, covering a maternity leave.
Job Summary
The Receptionist is the first point of contact for students, staff, and visitors. This role provides front desk coverage, administrative support, and manages various school records and communications. It is ideal for someone who thrives in a fast-paced environment, is detail-oriented, and enjoys working in a mission-driven setting.
Key Responsibilities
Greet visitors and provide front desk telephone coverage
Answer calls, take and relay messages, and direct calls appropriately
Make daily intercom announcements
Prepare materials for school meetings and events
Maintain calendars for staff and student attendance
Order and inventory office supplies
Manage student files and attendance records in Salesforce
Support communication with transportation providers and parents
Help plan and support school events and celebrations
Open the building at 7:00 AM and secure it at 3:00 PM
Operate visitor management system and follow emergency protocols
Create certificates using Canva (Graduation, Student of the Month)
Assist with mailings, reports, and document scanning/faxing
Support a welcoming, organized, and professional front lobby area
Qualifications
High school diploma required; some college or degree preferred
Previous administrative experience, preferably in a school setting
Strong interpersonal and verbal communication skills
Proficiency in Microsoft Office (Outlook, Word, Excel); Salesforce experience a plus
Ability to work in a busy, high-traffic environment and prioritize tasks
Strong attention to detail and confidentiality
Experience working with children with autism is a plus
Benefits
Competitive salary
Paid holidays and time off
Health, dental, and vision insurance
Professional development opportunities
A supportive and collaborative team environment
Schedule
Full-time, Monday through Friday
7:00 AM - 3:00 PM
How to Apply
Click “Apply Now” to submit your resume and a short cover letter telling us why you're interested in this role. We look forward to learning more about you!
M-F 7-3pm
Maitre D' / Front Desk Receptionist
Front Desk Receptionist Job 33 miles from Worcester
Job Description
We’re Squeeze, a feel-good company, from the Founders of Drybar.
A bit about us: Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience. We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright. It's so important that we've made it our company mission to be the best part of our guests’ and team members’ day.
Our revolutionary app-based booking and payment platform makes scheduling, paying, tipping, and rating easy, breezy, Squeezy. Similar to Postmates and Uber, after a Squeeze massage, instead of dealing with a clunky, stressful checkout process, our guests simply float out with the ability to tip and rate their therapist at their leisure post-massage. Personalized services allow guests to select massage preferences as well as control in-room settings from lighting to sound, all in a beautifully designed space. It’s a completely fresh approach to a way better massage experience.
THE PERKS
Competitive hourly rate
Health benefits (including vision & dental) and 1-week paid vacation for our employees who work just 32 hours or more. That’s as few as 4 shifts per week!
Paid Sick Leave
1 free Mid Squeeze (50-minute massage) a month
At Squeeze, all add-ons are complimentary. That means no quotas or upselling!
Annual performance raises ($1/year)
Flexible schedules
Responsive, empathetic, and understanding Management providing on-site leadership
A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag)
Quarterly paid training: we bring in an outside speaker to train on everything from mindfulness meditation to personal finance, all in the interest of helping our team members grow
Nurturing, supportive environment, no matter where you're at in your career
Leadership and career advancement opportunities in management and training
Team-building offsites
Feel-good partnership with Canine Companions (for every membership sold, we donate a day of canine support to a person with a disability)
ABOUT YOU
You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings.
You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through your doors.
Words that describe you include: energetic and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills.
Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future.
You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle.
You can’t help but grow and are constantly striving to be your best self, and you’re excited to leap into a rewarding adventure with Squeeze.
YOUR RESPONSIBILITIES AT SQUEEZE
Check in and greet guests with a warm and friendly welcome
Provide over-the-top, exceptional guest service
Ensure front of house and guest lounge is maintained to Squeeze standards
Expert at all things app-related! Squeeze’s experience is digital end-to-end, so you’ll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more
Resolve guest issues in the shop
EXPERIENCE REQUIREMENTS
1+ year in retail, preferably technology or front-desk, service-related experience
Proven track record in delivering an exceptional guest experience
Excellent problem solving and troubleshooting skills
Strong communication and multi-tasking skills
Experience with Zendesk preferred
Enough from us though, let our team tell you why Squeeze is a 5-star employer on Glassdoor and why 96% of our team would recommend us as a great place to work:
“Leadership here is fantastic. I rave about it to people. If you have a concern, you feel listened to, if you need help, you get help.” - Alex
“The space is amazing. They definitely thought of everything to make our jobs easier. I also love the flexible shifts.“ - Caitlyn
“I think it's wonderful that a company in our industry is offering health benefits, sick pay, vacation, free massages. Those are all things you don't find anywhere else.” - Paulina
“We have this thing called “Pats on the Back,” which lets us reward our teammates with points they can redeem for gift cards or donate to charity. It’s a feel-good culture.” - Clinton
I acknowledge that I am applying for employment with an independently owned and operated Squeeze Franchise, a separate company and employer from Squeeze Corporate and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation: hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Squeeze franchisee.
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Front Desk Receptionist
Front Desk Receptionist Job 37 miles from Worcester
Responsible for undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, basic money handling, and more. Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures.
Responsibilities Include:
Greet clients and set a positive office atmosphere
Answer the phone, take messages, and redirect calls to appropriate offices.
Organize and maintain forms and records; update when necessary
Create and maintain updated documents and spreadsheets
Oversee sorting and distribution of incoming mail
Prepare outgoing mail (envelopes, packages, etc.)
Operate office equipment, such as photocopier, printers, etc.
Perform inventory of office supplies and order what is needed
Verification of insurance eligibility
Appointment confirmations
Assist providers with pharmacy communications
Maintain centralized scheduling for clinical and medical departments
Job Type: Full-time
Required education: High School Diploma or equivalent, Associate's degree preferred
Required experience: Successful work experience in a front office setting or in another clerical position, Strong working knowledge of office procedures and basic accounting principles, Ability to effectively use and maintain office equipment, Solid knowledge of Microsoft Office, Outstanding communication skills, Great organizational and multitasking abilities
Proper Knowledge and Skills:
Core Competencies
Proper English and grammar, usage and spelling
Software application related to the field
General offices principles and practices
Basic computer knowledge including email etiquette
Professional phone and customer service demeanor
Physical requirements:
Must be able to lift 20-50 lbs.
Occasional to frequent walking, sitting, standing, driving
Close eye work (computers, typing, reading, writing)
Environmental Factors:
Communicable diseases
Floor Surfaces
Hot/cold temperatures
Lighting
Environmental conditions may vary
Required licenses or certifications:
Current CPR Certification
Narcan Certified
Lead Front Desk Receptionist
Front Desk Receptionist Job 37 miles from Worcester
Job DescriptionDescription:
The Lead Medical Receptionist plays a critical role in ensuring the smooth daily operation of the front desk at a busy orthopedic practice. This individual is responsible for greeting patients with professionalism and warmth, overseeing front desk workflows, and supporting a team of medical receptionists. The role requires strong leadership qualities, excellent organizational skills, and a commitment to delivering exceptional patient service.
DUTIES AND RESPONSIBILITIES:
Greet and check in patients in a friendly and professional manner.
Provide leadership, coaching, and support to the front desk team to ensure efficient and high-quality service.
Monitor daily workflows and proactively address issues to maintain productivity and patient flow.
Delegate tasks and manage scheduling coverage for the department, including during lunch breaks and staff absences.
Proven track record of setting the bar amongst colleagues as leading by example.
Ensure compliance with office policies, procedures, and HIPAA regulations.
Maintain a clean, organized, and welcoming front desk area throughout the day.
Act as the point of contact for troubleshooting scheduling, authorizations, paperwork, or workflow concerns.
Conduct daily reviews of provider schedules to anticipate and resolve challenges.
Uphold a high level of customer service and team morale through effective communication and problem-solving.
Coordinate with clinical and billing staff to resolve patient-related issues promptly.
Schedule and confirm patient appointments using electronic medical record (EMR) and scheduling software.
Collect, verify, and input accurate patient information including insurance details, co-pays, and payments.
Maintain patient records and ensure completeness and accuracy.
Assist with administrative tasks such as filing, scanning, and organizing documents.
Participate in process improvement initiatives and educate team members on updates.
Perform other duties as assigned by management.
Requirements:
Ability to communicate clearly and effectively with a diverse population
Minimum of 3 years of medical receptionist or front desk experience, with at least 1 year in a lead or supervisory role preferred
Proven ability to lead a team
Strong work ethic and standards
Experience working with electronic health record systems, such as eClinicalWorks
Experience in a high-volume orthopedic , specialty or outpatient practice strongly preferred
High school diploma or equivalent required: associate degree or relevant coursework preferred.
Knowledge of medical terminology and procedures
Strong communication skills, both verbal and written
Ability to multitask and prioritize tasks in a fast-paced environment
Familiarity with phone systems and handling incoming calls professionally
Bilingual Medical Front Desk Receptionist - Brockton, MA (Spanish Required)
Front Desk Receptionist Job 42 miles from Worcester
Internal Title: Practice Operations Partner Who is Gather Health? We are a new and growing healthcare organization with a unique and innovative approach to healthcare. Our mission is to improve lives and communities through socially supported primary care for older adults. Our innovative business model allows our clinicians to treat the whole patient - not just their clinical needs. We do this by having a dedicated care team that supports our clinicians by addressing our patients' social determinants of health and providing the highest quality of service possible. Our ultimate vision is creating generational health and equity for communities across the country, one patient at a time.
What is this role about?
Similar roles in medical clinic settings would have titles such as "Practice Administrators" or "Practice Coordinators". We call this role "Practice Operations Partner" because we see every member of our care team to be an equal level partner who contributes their unique sets of talents. The Practice Operations Partner will be the "face of our clinic", since this will be the first person that our patients would interact with upon entering the facility. The individual will greet our patients as they walk in the door for their scheduled appointments, or to attend a social event. The administrative duties will include handling inbound/outbound calls, preparing insurance claims, handling the mail/faxes, coordinating transportation, etc. The Practice Operations Partner will work collaboratively with our primary care providers, patient liaisons, EMTs, and fellow clinic administrators, as part of the care-team model.
What are some of the day-to-day duties?
This clinic-based role will include, but not limited to, the following responsibilities:
* Welcoming patients as they enter the clinic, and communicating their arrival to the relevant care-team members
* Handling incoming calls and messages and appropriately addressing or triaging the requests such as appointment scheduling, form completion, medication refills, etc.
* Initiating outbound administrative requests by phone and in writing, such as medical record requests and specialty appointment booking
* Sorting and triaging incoming mail and faxes including scanning and e-filing documents
* Providing information and facilitating office tours for patients interested in joining our practice
* Assisting the Practice Operations Manager with administrative tasks, such as ordering of supplies, scheduling, etc.
* Verifying patient insurance via phone or online and collecting applicable copays for services
* Assisting with scheduling follow-up appointments and referral appointments
* Assisting with scheduling transportation for our patients
* Preparing and submitting accurate insurance claims within the required timeframes
* Resolving claims issues with third party insurance carriers and facilitating requested information in a timely fashion
* Engaging with patients and their family members/caretakers to resolve claim issues and other insurance hurdles
* Providing additional documentation needed for timely claims processing, by conducting research and preparing for appeals
* Providing support to colleagues as needed in a team-based environment to ensure our patients receive the highest quality of service and care possible
* Additional duties as assigned
What are the requirements for this position?
* High school diploma or G.E.D.
* Minimum of two years of experience working a front desk function in a medical clinic
* Strong interpersonal skills with experience working in settings requiring frequent communication via phone and in-person
* Experience with basic office tools such as email, Outlook calendar, etc.
* Strong verbal, written, and reading comprehension skills in English
* Ability to work physically in a clinic 8am to 5pm Monday through Friday
* Ability to work for any employer in the United States
* Bilingual in Spanish
What are the preferred, "nice to have" requirements?
* Strong knowledge of Medicare billing and CPT coding
* Experience with Athena or another Electronic Health Record software
* Experience working in a primary care setting
* Experience with seniors, under-served populations, individuals with disabilities or other complex social needs
What are the traits of someone most likely to succeed in this role?
* Organized - manages time effectively and operates efficiently
* Motivated - thrives in a busy environment
* Friendly - people enjoy their company because of their joyful nature
* Compassionate - they treat people with kindness
* Patient - they are not easily frustrated or flustered
* Resourceful - they are creative when it comes to problem solving
* Positive - sees glass as is half full vs. half empty
* Reliable - takes responsibilities seriously and always shows up on time
What are the location and hours for this position?
This schedule for this position is Monday - Friday from 8am to 5pm. Free parking onsite.
Why should I join Gather Health?
* We are a mission-based organization that is passionate about changing the way seniors experience primary care
* Our business model is unique and on the cutting-edge of the primary care industry
* Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience, but also an amazing employee experience for our colleagues
* We are intentionally building a strong company culture and providing a compassionate and joyful work environment
* The organization was conceptualized, founded, and launched by experienced co-founders with a track record of success in the healthcare space
* We offer competitive pay and benefits for our Full-Time colleagues, including:
o Paid Time Off (total of 3 weeks per year PTO that accrues with each pay period)
o 11 Paid Holidays
o Medical insurance coverage (health, dental, vision) with no waiting period for enrollment
o Short and Long-Term disability insurance at no cost to you
o Basic life insurance coverage at no cost to you
o 401K plan with 100% match up to 4% of income
o Employee Assistance Program at no cost to you
o Free onsite parking
o Supplemental benefits available for discounted prices (legal services, Aflac, hospital indemnity, accidental death & dismemberment, etc.)
I'd like to know more - what's the next step?
Great! An employment relationship is a two-way street - as much as we want to make sure to hire the right person, we want YOU to feel great about us too. Let's start by first having an exploratory conversation (via Zoom or phone) and go from there.
Gather Health is an Equal Opportunity Employer. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.
Front Desk Receptionist
Front Desk Receptionist Job 40 miles from Worcester
The Front Desk Receptionist is responsible for executing Bridge's lobby services and serve as the designated liaison and first-person youth and guests engage when visiting and contacting Bridge. The ideal candidate will have a proven history of relevant experience including superior customer service, and strong interpersonal and communication skills. Additionally, they must be highly dependable and committed to their schedule as assigned. Maintaining an excellent attendance record is essential to this role.
The Receptionist will also be a knowledgeable provider of accurate program and service information and direct guests (and callers) to appropriate departments as needed. The Receptionist will maintain a clean and organized lobby area that fosters a welcoming environment as the gateway to Bridge services.
ESSENTIAL JOB FUNCTIONS
Maintain professional demeanor and etiquette.
Welcome all guests and visitors.
Excellent interpersonal and communication skills
Answer and direct all incoming calls.
Maintain accurate logs of client visits and program destinations.
Complete counseling visitor logs
Compile daily statistics for services.
Accept and sign for all deliveries and packages.
Provide administrative support as assigned.
Distribute external and internal employee mail as needed.
Maintain, clean, and organize front desk/reception area.
Participate in supervision, team, and staff meetings as scheduled.
QUALIFICATIONS
Resolute and committed to meeting time and attendance expectations.
Must be proficient in basic office software and technology, including telephone operations, email/text, Microsoft Office, and data systems.
Must be comfortable working in a fast-paced, dynamic work environment.
Excellent interpersonal, oral, and written communication skills required.
EDUCATION AND EXPERIENCE
High School or equivalent
Minimum of two years office administrative / receptionist work.
1- 2 years of customer service experience
1 - 2 years of front desk/ lobby operations experience
Must be proficient in basic office software and technology, including telephone operations, email/text, Microsoft Office, and data systems.
Must be comfortable working in a fast-paced, dynamic work environment.
1 -2 years of experience working with at-risk young adults (18 - 24) preferred.
PHYSICAL REQUIREMENTS
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift fifteen pounds at times.
COMPENSATION
HOURLY: The hourly rate for this role is set at $20.00 an hour
BENEFITS
Bridge Over Troubled Waters offers a competitive benefits package that includes:
Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays and a birthday holiday
Health, dental, and vision insurance
401(K) with 3% matching of contributions after one year of employment
Employer sponsored flexible spending accounts, commuter pre-tax benefits, employer paid short-term disability, long term disability and life insurance.
Bridge Over Troubled Waters, Inc.is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, gender identity, national origin, genetic information, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.
At Bridge Over Troubled Waters, we strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require one to participate in the recruitment, selection, and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at *********************** and we will work with you to meet your accessibility needs.
Front Desk Receptionist
Front Desk Receptionist Job 36 miles from Worcester
Benefits:
Employee discounts
Training & development
Wellness resources
Flexible schedule
Are you passionate about providing outstanding customer service and working in a vibrant, aesthetic environment? Indulgence Aesthetics Wellness & Med Spa is looking for a friendly and professional Front Desk Receptionist to join our team!
What You'll Do:
Welcome and check-in clients with a warm, positive attitude.
Manage appointments, answer phone calls, and provide detailed information about our services.
Handle client intake, process payments, and ensure smooth daily operations.
Maintain a professional and inviting reception area, and assist with administrative tasks.
COVID-19 considerations:
We follow all current COVID-19 guidlines and respect our clients'/staff wishes.
Experience:
Customer service: 1 year (Preferred)
Work Location: In person Compensation: $16.00 per hour
Every treatment is specifically designed to offer a unique experience, using the latest techniques and technology to most efficiently treat any concern!
Front Desk Cashier/Receptionist
Front Desk Receptionist Job 38 miles from Worcester
The Front Desk Cashier/Receptionist at Tasca Automotive Group is the first point of contact for customers, visitors, and clients. This role involves managing front desk operations, including greeting customers, handling financial transactions, answering phone calls, and providing administrative support. The ideal candidate should possess excellent communication skills, maintain a professional demeanor, and have the ability to manage multiple tasks efficiently in a dynamic environment.
Welcome customers, visitors, and clients with a friendly and professional demeanor.
* Process cash, credit card, and check transactions accurately and manage daily cash handling procedures, including balancing receipts.
* Answer and direct incoming phone calls to the appropriate department or individual, and take detailed messages when necessary.
* Assist with scheduling appointments, including service visits, meetings, and customer follow-ups.
* Maintain a clean, organized, and welcoming front desk and reception area.
* Respond to customer inquiries and provide information about the dealership's services and promotions.
* Handle incoming and outgoing mail, packages, and deliveries.
* Perform various administrative tasks such as filing, data entry, and managing records.
* Coordinate with various departments to ensure a seamless and positive customer experience.
* Maintain confidentiality of sensitive customer and company information.
* Assist with inventory and ordering of office supplies.
* High school diploma or equivalent required.
* Previous experience in a receptionist, cashier, or similar customer service role is preferred.
* Strong customer service skills with a friendly, approachable, and professional demeanor.
* Excellent verbal and written communication skills.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with dealership management software.
* Strong organizational skills with a keen attention to detail.
* Ability to multitask and manage time effectively in a fast-paced environment.
* Professional appearance and conduct.
* Flexibility to work varied hours, including evenings and weekends, as needed.
Working Conditions:
This role is primarily based in a dealership or office setting. Requires prolonged periods of sitting and occasional light lifting. Must be comfortable engaging with the public and handling financial transactions.
Front Desk Receptionist
Front Desk Receptionist Job 39 miles from Worcester
Job Description
The University of Connecticut is a top-ranked national university and health-system with its flagship campus located in idyllic Storrs. Designated a Carnegie Research 1 institution, UConn is the state land- and sea-grant university focused on education, research, and service to the state of Connecticut and beyond. The University serves over 33,000 students across seven campuses, 8,550 first-in-family students, and boasts numerous national championships. UConn Health is a top-ranked health provider that delivers groundbreaking medical education, research, and hospital and clinical services to over one million patients each year. In addition, UConn has nearly 300 scientists who are in the top 2 percent of researchers investigating everything from cancer to AI.
UConn continues its meteoric rise as New England's top public University with a record number of applications, continued investment in student success, health, and wellness, recruitment of top faculty, innovation in research, and top-tier athletic programs that also focus on the health and financial literacy of student-athletes. This includes the men's and women's basketball teams, which have brought home three consecutive NCAA National Championship trophies in the last three years. UConn is proud to have 26 national championships across all sports.
Guided by a new strategic plan and the public launch of its most ambitious campaign in history, Because of UConn The Campaign for UConn Nation, UConn is moving boldly into the future. The $1.5B comprehensive campaign spans all schools, colleges, campuses and UConn Health. The Campaign focuses on four pillars that will drive UConn, the state of Connecticut and the world forward. The Campaign pillars support UConn's 10-year Strategic Plan, designed to make education more affordable and a UConn degree more valuable by elevating UConn among its national peers.
Students First: making transformative investments in financial aid, student health, career readiness, and life skills to improve time-to-degree and career outcomes.
Academic & Innovation Excellence: driving investment in top faculty and graduate fellows and building the innovation ecosystem of the state and beyond.
Health & Wellness of People & Planet: focusing on patient care, medical research, and development of life-changing technologies that improve healthcare outcomes.
Husky Pride: investing in athletic excellence and supporting a thriving UConn Nation that includes more than 290,000 alumni worldwide.
Because of UConn will have a profound impact on the University. It will double the number of named scholarships, fund scientific breakthroughs and advanced lifesaving therapies, and engage UConn Nation in the life and mission of the University like never before.
We seek the top talent in the country to join Husky Nation and help us drive our mission and UConn into the future. We are committed to a caring and supportive work culture, professional and leadership development, and flexibility for high achievers with a passion for higher education.
We're looking for dedicated professionals to drive success and excellence and exemplify our values of integrity, empathy, kindness, accountability, collaboration, transparency, and a commitment to embracing the differences that make us stronger together.
The UConn Foundation is an equal opportunity, affirmative action employer. We celebrate different perspectives and are committed to a welcoming environment that will value your unique experiences and identity. As an organization, we strive for continued growth each and every day.
Position Summary
The Front Desk Receptionist is responsible for front desk customer service and general administrative duties. In this role, you will manage the multiline phone system and respond to all inquiries via email, MS Teams, telephone and/or face to face interaction. You will be a front-facing customer service representative and a resource regarding the organization to all visitors, clients, and the general public as a whole. You will collaborate with Alumni Center administrative professionals as support for any/all administrative projects and/or responsibilities. You will also maintain the front desk operations manual and train student workers on front desk operations.
*This role will be in-person at the Alumni Center on UConn's Storrs campus five days per week (Monday through Friday).
In this role, you will:
Present a professional and courteous impression to all visitors and coworkers as a representative of the Foundation.
Monitor front entrance via video and open door for visitors as they arrive
Greet all visitors to the Alumni building, maintain the visitor's log, validate parking. Direct guests to correct destinations.
Train student workers to properly perform receptionist tasks, assign project tasks, and check to confirm tasks are completed per outlined instructions. Coordinate student work schedules.
Answer incoming phone calls via a switchboard system, screen, and direct calls.
Take and relay messages for staff when they are unavailable. Provide organization information to callers.
Provide general administrative and clerical support for the Alumni Relations team.
Manage reusable event supply inventory via a check out system
Assist in administrative event needs, primarily name tag printing and organizing.
Manage all package mailings for all FedEx, UPS, USPS, etc.
Establish proficiency in central business tools including CRM database and event marketing tools.
Respond to requests for alumni materials and general inquiries.
Assist in various research projects utilizing web, database, or other research vehicles.
Assist with administrative projects as assigned (i.e., mailings, thank you cards, etc.) and assign projects to Foundation Building Receptionist and/or student workers as needed.
Maintain office supply inventory and ordering process for the building.
Maintain the lobby displays and generate/execute ideas to update displays. Serve as contact person with the university for this system.
Maintain security awareness and communicate any and all problematic occurrences involving staff or visitors to management to the Facilities Director
Collaborate with Assistant Director of Facilities to assist with special events as needed and requested.
Maintain a clean and professional reception desk area.
Cover Foundation front desk during absence of Foundation Receptionist.
Other duties as assigned.
Leadership
Provide visible leadership across the entire organization by engaging in organization-wide activities such as department meetings, all-staff meetings, and staff events.
To be successful in this role, you should:
Be a champion for inclusive priorities both internally and externally.
Demonstrate the ability to be congenial, professional, and effective when communicating with alumni, donors, Foundation staff, University staff, and visitors.
Be a well-organized, self-starter who can manage time effectively and who has strong written and oral communication skills.
Demonstrate the ability to meet deadlines, multitask, and shift priorities, as necessary.
Be able to work independently and collaboratively as part of a team to meet organizational goals.
Exhibit strong customer service, organization skills, and attention to detail.
Demonstrate the ability to exercise independent judgment with regard to work responsibilities, prioritization of workload, and foreseeing the needs of the team.
Demonstrate integrity in dealing with sensitive and confidential information.
Be dependable and flexible to adapt to change.
Education & Experience
Associate's degree required. Bachelor's Degree preferred.
3-5 years of related professional office experience.
Proficient with Microsoft Office (i.e., Outlook, Word, PowerPoint, and Excel). Demonstrated ability to work in multiple system environments.
Salary:
This is a non-exempt, hourly position. Assuming a 40 hour work week, the expected salary for this position is $50,000+. It will be commensurate with qualifications and experience, while also placing an emphasis on internal equity.
Benefits:
Benefits start from day one. We offer medical, dental, and vision plans and will make an annual contribution to your health savings account if enrolled in one of the high-deductible health plans offered by the Foundation.
In addition, there are a few other perks to being a UConn Foundation employee:
We offer a generous contribution to your 403(b)-retirement plan to help you plan for retirement.
We place an emphasis on work/life balance. In addition to a hybrid schedule, you will receive thirteen paid holidays, five weeks of paid time off per calendar year, and additional sick time.
We invest in your professional development. Aside from opportunities to participate in various trainings, committees, and conferences throughout the year, you will also be eligible for tuition reimbursement after one year of employment.
Please inform a Human Resources Representative if you need any assistance completing any forms or participating in any part of the application process due to a disability.
Front Desk Receptionist
Front Desk Receptionist Job 44 miles from Worcester
Title: Front Desk Receptionist Type of Employment: Contract Pay: $18/hr Shift: Full Time or Part-time, Onsite 8:00am - 3:00pm
*No Vaccination Required*
Job Description:
Helping the Education Institution with...
Answering phones to assist families with questions or concerns
Letting parents into the building and office
Checking attendance and notifying appropriate parties
Qualifications: Must speak Spanish & Have Receptionist Experience
Medical Office Receptionist
Front Desk Receptionist Job 31 miles from Worcester
Duties Include:
Greeting patients and visitors in a prompt, courteous and helpful manner
Check-in patients, collect co-pays, verify and update demographic and insurance information
Booking, coordinating and rescheduling patient appointments
Monitor daily appointment reminder reports and make changes to schedule
Conduct daily insurance eligibility check
Check-out patients, schedule return appointments
Maintain and update current information on daily physician's schedules
Answer telephone, screen calls, take messages and provide general information
Perform call center duties as assigned
Direct patients in filling out record requests and transfer forms
Monitor and maintain the orderliness of the waiting areas
Attend meetings as required
Perform related work as required
Typical Working Conditions: Work is performed in the reception area. Involves frequent telephone and personal contact with patients. Work may be stressful at times. Interaction with others is constant.
Knowledge, Skills and Abilities: Knowledge of business office procedures. Skill in operating a computer, photocopier and fax machine. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees and the public.
Education: Minimum High School graduation with one year of medical office experience.
Job Type: Full-time
Salary: Up to $23.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Dental reimbursement
Healthcare setting:
Private practice
Medical specialties:
Ophthalmology
Schedule:
8 hour shift
Holidays
Monday to Friday
Weekend (as needed)
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Expected hours: 32 - 40 per week
Front Desk Receptionist- Behavioral Health
Front Desk Receptionist Job 22 miles from Worcester
JOIN THE CHC FAMILY!
We are a Non-Profit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment that identified a need for medical service for the underserved members of our community. We strive to provide compassionate care regardless of income or insurance status to everyone who walks through our doors, including low income, underinsured, uninsured, publicly housed, and homeless populations. CHC is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion. At CHC, we strive for a workforce that reflects the community we serve. We are proud to be able to serve our community! If you are passionate about the work we do here, we would love to hear from you!
Under the general supervision of the Director and Behavioral Health Coordinator, the BH Department Reception/Front Desk manages the arrival and departure of patients seeking services at the CHC Family Health Center Behavioral Health Department. Key responsibilities include providing excellent Behavioral Health services, receiving patients, updating patient information, booking appointments, and assisting in managing the Behavioral Health Department waiting area.
Major responsibilities:
Receives and directs incoming patients
Provides excellent quality Behavioral Health Services
Reviews and updates patient information related to demographics and insurance
Follows established health center protocol for the check-in, encounter form production, and check-out
Assists walk-in and Open Clinic patients with obtaining appointments and/or picking up prescriptions or completed forms if applicable
Places reminder calls to patients with upcoming appointments
Follows established health center protocol for daily cash reconciliation
Schedules walk-in appointments and assists in managing Open Clinics
Schedules patient appointments according to established protocol
Provides coverage to Mental Health Medical Records as needed
May also assist with Interpreting for Mental Health patients
Demonstrate understanding and commitment to the health center's mission.
Demonstrate understanding and commitment to the established CHC Values and Standards
Performs other job-related duties as required or assigned
Minimum Qualifications:
High School Diploma or GED, Associate Degree in secretarial science or equivalent preferred
Spanish language fluency and ability to be trained in Mental Health interpreting a plus
Work experience in a similar behavioral health office environment preferred
Knowledge of insurance regulations for Mental Health Services is required.
Knowledge of basic medical terminology and willingness to learn Mental Health Terminology
Computer skills for accurate data entry
Ability to work independently
Demonstrated interpersonal and teamwork skills required
Demonstrated written and verbal communication skills in English
Benefit:
401k
Generous vacation and personal time for eligible employees
Sick time
Medical, dental, and vision insurance
100% paid Life insurance/AD&D
100% paid Long-Term Disability
Employee Assistance Program (EAP)
Discounts on travel and entertainment!
Discounts on cell phone service, computer purchases, and more!
College Tuition Rewards/CMEs
Company Events & Activities (Annual cookout and holiday party, health and wellness events,” Lunch & Learns”, team building, and more!)
EyeMed Vision Care Program
Accident & Cancer Insurance
Educational development reimbursement
Discounts on - gym membership, travel & entertainment tickets, electronics, and more!
Front Desk Receptionist (Leominster)
Front Desk Receptionist Job 18 miles from Worcester
The Role : Dental Dreams LLC in Leominster , MA, is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. We are also interested in training those seeking to become Dental Assistants in our On-The-Job Trained (OJT) Program! Who Are We : KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
On-The-Job Training (OJT)
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Maitre D' / Front Desk Receptionist
Front Desk Receptionist Job 37 miles from Worcester
Job Description
We’re Squeeze, a feel-good company, from the Founders of Drybar.
A bit about us: Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience. We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright. It's so important that we've made it our company mission to be the best part of our guests’ and team members’ day.
Our revolutionary app-based booking and payment platform makes scheduling, paying, tipping, and rating easy, breezy, Squeezy. Similar to Postmates and Uber, after a Squeeze massage, instead of dealing with a clunky, stressful checkout process, our guests simply float out with the ability to tip and rate their therapist at their leisure post-massage. Personalized services allow guests to select massage preferences as well as control in-room settings from lighting to sound, all in a beautifully designed space. It’s a completely fresh approach to a way better massage experience.
THE PERKS
$17 an hourly
Paid Sick Leave
1 free Mid Squeeze (50-minute massage) a month
At Squeeze, all add-ons are complimentary. That means no quotas or upselling!
Annual performance raises ($1/year)
Flexible schedules
Responsive, empathetic, and understanding Management providing on-site leadership
A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag)
Nurturing, supportive environment, no matter where you're at in your career
Leadership and career advancement opportunities in management and training
Team-building offsites
ABOUT YOU
You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings.
You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through your doors.
Words that describe you include: energetic and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills.
Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future.
You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle.
YOUR RESPONSIBILITIES AT SQUEEZE
Check in and greet guests with a warm and friendly welcome
Provide over-the-top, exceptional guest service
Ensure front of house and guest lounge is maintained to Squeeze standards
Expert at all things app-related! Squeeze’s experience is digital end-to-end, so you’ll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more
Resolve guest issues in the shop
EXPERIENCE REQUIREMENTS
1+ year in retail, preferably technology or front-desk, service-related experience
Proven track record in delivering an exceptional guest experience
Excellent problem solving and troubleshooting skills
Strong communication and multi-tasking skills
Experience with Zendesk preferred
Enough from us though, let our team tell you why Squeeze is a 5-star employer on Glassdoor and why 96% of our team would recommend us as a great place to work:
“Leadership here is fantastic. I rave about it to people. If you have a concern, you feel listened to, if you need help, you get help.” - Alex
“The space is amazing. They definitely thought of everything to make our jobs easier. I also love the flexible shifts.“ - Caitlyn
“I think it's wonderful that a company in our industry is offering health benefits, sick pay, vacation, free massages. Those are all things you don't find anywhere else.” - Paulina
“We have this thing called “Pats on the Back,” which lets us reward our teammates with points they can redeem for gift cards or donate to charity. It’s a feel-good culture.” - Clinton
I acknowledge that I am applying for employment with an independently owned and operated Squeeze Franchise, a separate company and employer from Squeeze Corporate and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation: hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Squeeze franchisee.
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Medical Office Receptionist
Front Desk Receptionist Job 31 miles from Worcester
Job Description
Duties Include:
Greeting patients and visitors in a prompt, courteous and helpful manner
Check-in patients, collect co-pays, verify and update demographic and insurance information
Booking, coordinating and rescheduling patient appointments
Monitor daily appointment reminder reports and make changes to schedule
Conduct daily insurance eligibility check
Check-out patients, schedule return appointments
Maintain and update current information on daily physician's schedules
Answer telephone, screen calls, take messages and provide general information
Perform call center duties as assigned
Direct patients in filling out record requests and transfer forms
Monitor and maintain the orderliness of the waiting areas
Attend meetings as required
Perform related work as required
Typical Working Conditions: Work is performed in the reception area. Involves frequent telephone and personal contact with patients. Work may be stressful at times. Interaction with others is constant.
Knowledge, Skills and Abilities: Knowledge of business office procedures. Skill in operating a computer, photocopier and fax machine. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees and the public.
Education: Minimum High School graduation with one year of medical office experience.
Job Type: Full-time
Salary: Up to $23.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Dental reimbursement
Healthcare setting:
Private practice
Medical specialties:
Ophthalmology
Schedule:
8 hour shift
Holidays
Monday to Friday
Weekend (as needed)
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Expected hours: 32 - 40 per week