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Information Technology Consultant jobs in Euclid, OH

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  • Director IT PMO

    Upside Search

    Information Technology Consultant job 10 miles from Euclid

    A global industrial and technology-driven organization is seeking a senior IT leader to build and scale a modern, strategic Project Management Office. This individual will guide enterprise-level project and portfolio management, lead program execution aligned to key business initiatives, and shape the future of how work gets done across IT. This is a critical leadership position responsible for aligning cross-functional stakeholders, advancing delivery frameworks (Agile, Waterfall, and Hybrid), and elevating PMO maturity and performance company-wide. You'll report into executive leadership and have a direct impact on transformational programs, M&A activity, and long-range planning. What You'll Be Doing: Define and implement the vision for enterprise project management and delivery excellence Oversee full project lifecycle across multiple business units, from intake and prioritization to execution, governance, and reporting Introduce and refine delivery frameworks including Agile, Lean, and traditional methodologies Develop KPIs and dashboards to track success metrics, portfolio health, and PMO effectiveness Collaborate with senior leadership to ensure strategic alignment of resources, timelines, and business goals Lead, mentor, and grow a high-performing team of project managers and Agile coaches Guide change management efforts and drive adoption of PMO practices across functions Drive process standardization, risk mitigation, and continuous improvement initiatives Champion stakeholder engagement and transparency across executive, business, and IT teams What We're Looking For: 10+ years of project/program leadership experience, including 5+ years managing a PMO or enterprise portfolio Strong experience scaling Agile in complex environments; certifications in PMP, Agile/Scrum required Proven ability to drive executive alignment, manage large-scale project portfolios, and influence across an enterprise Deep understanding of resource planning, ROI tracking, and performance measurement Strong leadership presence with experience coaching and mentoring diverse teams ERP transformation (SAP or similar) and/or M&A integration experience is a strong plus Master's degree preferred; Change Management certification (e.g., PROSCI) a bonus
    $108k-158k yearly est. 5d ago
  • Local Contract Angiography Technician

    Host Healthcare 3.7company rating

    Information Technology Consultant job 10 miles from Euclid

    Host Healthcare is seeking a local contract Interventional Radiology Technologist for a local contract job in Cleveland, Ohio. Job Description & Requirements Specialty: Interventional Radiology Technologist Discipline: Allied Health Professional Start Date: ASAP Duration: 13 weeks 40 hours per week Shift: 10 hours, days Employment Type: Local Contract Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Radiology Tech Position in Cleveland, OH. If you are interested in this position, please contact your recruiter and reference Job #2078073 Why choose Host Healthcare? Because a great Host provides a worry-free travel experience and always puts your needs first. Our passionate and transparent team members have made Host Healthcare the #1 ranked Travel Healthcare company in the U.S. Our recruiters act not only as your dedicated travel career mentor but also as your #1 advocate. When you work with us, you can trust that we will help you with everything from travel, to housing, and acting as a liaison between you and the facility. We’ve got your back! Travel Happy With Host Healthcare We offer the best pay for our travelers Day one medical, dental, and vision insurance License, travel, tuition, and scrub reimbursement Matching 401k Deluxe private housing or generous housing stipend Discounts to your favorite activities, restaurants, health & beauty brands, shopping and hotels Host Healthcare Job ID #La1fVJ000006LZowYAG. Pay package is based on 10 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Radiology Tech - Allied About Host Healthcare At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don’t have to. We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what’s important to you. During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment. Travel comfortably with Host Healthcare. Benefits Referral bonus School loan reimbursement Vision benefits Wellness and fitness programs Company provided housing options License and certification reimbursement Life insurance Medical benefits Mileage reimbursement Pet insurance Discount program Employee assistance programs Guaranteed Hours Health savings account Holiday Pay 401k retirement plan Continuing Education Dental benefits
    $42k-84k yearly est. 8d ago
  • Sr. IT Analyst - Digital Manufacturing Operations

    NestlÉ It 4.8company rating

    Information Technology Consultant job 13 miles from Euclid

    Nestlé Information Technology is the digital arm of the world's largest nutrition, health, and wellness company. With 150+ years in business, 2,000+ brands, and 270,000+ diverse team members-you're joining an organization that's revolutionizing food and championing global humanitarian efforts with technology at its core. Joining Nestlé IT means you'll never stop learning and sharpening new skills. Tools, technologies, and innovation for the next generation of food is part of it. Working with team members from different cultures and corners of the world on truly meaningful initiatives is what makes our work inspiring. Think beyond technology. Feel like you belong. Join a Force for Good. This position is not eligible for Visa Sponsorship. Position Summary: Are you ready to drive the future of digital manufacturing? We are seeking a highly skilled and motivated Sr. IT Analyst to join our Technical and Production product stream. In this pivotal role, you will act as a vital bridge between our IT and Manufacturing organizations, leveraging cutting-edge Manufacturing Execution Systems (MES) to unlock unparalleled efficiencies and innovations. Factory Mapping and DMO Implementation: Support factory mapping for the implementation of Digital Manufacturing Operations (DMO) with a focus on process integration. Configure DMO to meet factory needs. Identify Improvement Opportunities: Identify gaps in existing functionality, troubleshoot issues, automate processes, and drive the development and implementation of improvements. Training and Documentation: Train super users and end users on DMO functionalities. Create comprehensive training materials and documentation for the product area. Program Analysis and Testing: Analyze, document, and test program development, logic, process flows, and specifications to ensure optimal performance. Solution Support: Provide third-level sustainment support for analyzing and resolving solution issues. Business Scenarios and Use Cases: Design business scenarios and use cases for the product mix, including product introduction and change management to maximize adoption and value. Collaboration with IT Product Managers: Work closely with IT Product Managers to define the minimum viable product that fulfills business value. Requirements: High School Diploma or GED Equivalent. 5+ years of experience in Operations, Operations Technology (OT), or Engineering Technology (ET). 2+ years of experience configuring digital manufacturing technology or Manufacturing Execution Systems (MES), preferably AVEVA Wonderware. Other: A Bachelor's Degree in IT or Engineering . Experience working with SQL Experience working with SAP Don't meet all the qualifications listed under “other”? These are preferred, but not required. When you apply for a role with Nestlé, we ensure that individual confidentiality is held to the highest regard. We are intentional about creating an inclusive workplace for everyone. We consider our associates our most valuable assets. Please apply for full consideration. The approximate pay range for this position is $100,000.00 to $120,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Making an Impact | Nestle Careers (nestlejobs.com). REQUISITION ID: 347160 It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: **************. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at ***********************************
    $100k-120k yearly 18d ago
  • Information Governance Systems Analyst

    Akkodis

    Information Technology Consultant job 10 miles from Euclid

    We have a top Akkodis client looking to add a skilled Information Governance Systems Analyst to their team to help with information governance and data mobility of electronic records. In this role, you will be hands-on moving data as well as function as an SME for governance processes. This is a full-time role that can be based out of Atlanta, Cleveland, Dallas or Pittsburgh. They are seeking someone local to these markets that can be on-site 3-4 times per week in the office. Target salary for this role will depend on experience but we are likely targeting anywhere between $80,000 - $110,000 per year, depending on experience. Our client is a well-known and well-respected organization in their industry. Job Responsibilities for the Information Governance Systems Analyst job: Assist with information mobility (file transfers), document access requests, information barriers, legal holds, preservation orders, non-disclosure agreements, claw backs, protective orders, data collection projects, and the retention and disposition of client records in compliance with Firm policies. Acts as a liaison between legal and IT regarding issues of electronic records organization, access, retention, and disposition. Ensure integrity of records and related metadata over the required lifecycle of records as information systems are upgraded or replaced. Create and maintain compliance procedures, documentation, educational materials, and a portfolio of internal controls pertaining to information governance requirements. Job Qualifications for the Information Governance Systems Analyst job: Bachelor's degree or higher in Business Management, Information Science, or related field preferred. Minimum of three (3) years of information management (including electronic data), experience in a law firm and/or Information Governance Professional certificate required. Experience with records management software, document management and data management solutions such as Filetrail, IRM, Intapp (Walls, Activity Tracker, Legal Holds), iManage, Prosperoware (Milan, Zone Bulk Email Import, CAM, Desktop Export/Import) and RBRO (Import/Export Management) is required. Substantial familiarity with Microsoft Office products, SQL databases and SharePoint required. Expertise with ServiceNow, Microsoft SQL Reporting Services or Power BI is a plus. Employment Type: Full-Time, hybrid can be based out of Atlanta, Cleveland, Dallas or Pittsburgh Compensation Range: $80,000 - $110,000 If you are interested in this Information Governance Systems Analyst role please click APPLY NOW. For other opportunities available at Akkodis go to **************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client . To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction records.
    $80k-110k yearly 8d ago
  • Senior Tech Support Specialist

    Honeywell 4.5company rating

    Information Technology Consultant job 15 miles from Euclid

    We are seeking a highly skilled and experienced **Senior Technical Support Specialist** to join our Building Automation team. This role is responsible for providing intermediate technical support for building automation systems (BAS), including HVAC controls, lighting, and energy management. The ideal candidate will have a strong background in BAS technologies, excellent problem-solving skills, and a passion for delivering exceptional customer service. You will report directly to our Tech Support Supervisor. You will work a 40-hour work week within team operational hours of 6:00am to 10:00pm EST, Sunday through Saturday. For the first 90 days, you will be trained in office. After that period, you follow a set schedule of 5 8-hour days within operational days and hours. In addition, this is a hybrid schedule of 3 days in office and 2 days remote. In this role, you will have a significant impact on the efficiency, productivity, and safety of our customers' buildings by providing exceptional technical support and service. **Key Responsibilities:** + Provide technical support through direct customer communication by troubleshooting and resolving complex intermediate hardware, software, and network issues related to BAS platforms (e.g., Tridium Niagara, Honeywell). Ensure timely completion of requests while maintaining alignment with established KPIs for all updates. + Assist in system commissioning, configuration, and troubleshooting via remote access. + Collaborate with engineering and product development teams to resolve issues and improve system performance. + Review, develop, and maintain technical documentation, SOPs, effective processes, knowledge base articles, and other training materials. + Document and track customer interactions and solutions in service management ticketing systems while maintaining direct communication with customers about the progress of requests. + Create, track, and maintain reports and provide updates to management. + Communicate and translate technical information to non-technical end users. + Interact with customer IT and Data Assets departments. + Monitor infrastructure issues and resolve or escalate to higher levels of support. + Mentor junior support staff and provide guidance on best practices and troubleshooting techniques. + Continuously update your technical knowledge and skills to stay current with the latest industry advancements and product developments. **BENEFITS OF WORKING FOR HONEYWELL** In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here (******************************** The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. **YOU MUST HAVE** + 2+ years of experience in technical support or field service for building automation systems or commercial construction. + Strong knowledge of HVAC systems, control theory, and energy management principles. + Proficiency with BAS platforms such as Tridium Niagara, BACnet, NovarNet, Modbus, or similar. + Familiarity with networking concepts (IP addressing, firewalls, VPNs) and remote access tools. + Excellent communication, analytical, and customer service skills. + The ability to switch frequently between multiple tasks + High School diploma or equivalent **WE VALUE** + Associate degree or certification in electronic technology, HVAC, or Building Automation Systems + Certifications such as Niagara AX/N4, LEED, PMP, or equivalent. + Knowledge of cybersecurity best practices in building systems. + A self-motivated individual who thrives on taking initiative, working independently, and can effectively prioritize their tasks + Succeeding in a high-volume work environment that requires responsible time management skills + Excellent problem-solving and troubleshooting skills + Strong customer focus and ability to build and maintain relationships **ABOUT HONEYWELL** Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here (******************************** Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
    $79k-124k yearly est. 8d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information Technology Consultant job 10 miles from Euclid

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $73k-103k yearly est. 60d+ ago
  • deskside support

    Artech Information System 4.8company rating

    Information Technology Consultant job 10 miles from Euclid

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description POSITION:DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ) Duration:1+years · PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized and professional. · Experience in medical technology support a plus as well. Additional Information For more information, Please contact Shubham ************
    $45k-60k yearly est. 60d+ ago
  • Systems & Cloud Infrastructure Administrator

    Infinit.Us 3.8company rating

    Information Technology Consultant job 10 miles from Euclid

    infin IT is seeking a highly skilled and motivated Systems & Cloud Infrastructure Administrator knowledgeable in VMware, Veeam, Parallels RAS, Microsoft and SAN storage technologies. This position is responsible for managing and maintaining virtualized environments, leading the effort to provide data protection and disaster recovery readiness, and optimizing storage solutions to support organizational operations. This role requires a proactive problem solver with strong technical skills and the ability to collaborate with other technical teams. This position is in-office, not remote. Key Responsibilities: VMware Administration: Manage, configure, and optimize VMware vSphere environments. Monitor and maintain virtual machine (VM) performance and resource allocation. Troubleshoot and resolve issues within virtualized environments. Plan and execute upgrades, patches, and migrations for VMware systems. Backup and Recovery with Veeam: Implement and maintain backup strategies using Veeam Backup & Replication. Monitor and validate backups, ensuring data integrity and recovery readiness. Perform periodic disaster recovery tests to validate restore processes. Troubleshoot and resolve backup and recovery issues Parallels Virtual Environment Setup and Managment: Create new client virtual desktop infrastructure Guide technicians and clients through initial setup and data transfer Monitor, maintain, and troubleshoot existing environments SAN Storage Management: Configure, manage, and monitor SAN storage systems to ensure high availability and performance. Allocate and optimize storage resources to meet application and business needs. Monitor storage health and address potential issues proactively. Collaborate with vendors for upgrades, support, and issue resolution. General IT Support: Monitor and manage system performance, capacity, and availability. Maintain and document system configurations, procedures, and policies. Provide technical support and guidance to internal teams. Stay updated on emerging technologies and recommend improvements to infrastructure. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience as a Systems Administrator or similar role. Expertise in VMware virtualization technologies (vSphere, ESXi, etc.). Hands-on experience with Veeam Backup & Replication. Strong knowledge of SAN storage solutions, including configuration and troubleshooting. Familiarity with Windows and Linux server environments. Excellent troubleshooting and problem-solving skills. Strong communication and documentation skills. Preferred Qualifications: Certifications such as VMware Certified Professional (VCP), Veeam Certified Engineer (VMCE), or similar. Experience with cloud platforms and hybrid environments. Familiarity with scripting languages (e.g., PowerShell) for automation. Please take this quick survey so we can see how you fit our culture: Culture Index Scoring
    $97k-123k yearly est. 60d+ ago
  • IT Ops Manager

    Roundstone 3.9company rating

    Information Technology Consultant job 17 miles from Euclid

    Position: IT Operations Manager Founded in 2003, Roundstone is not your typical insurance company. We're on a mission to help employers save on healthcare benefits so they can put those savings towards bettering their businesses and taking care of their employees. Role Description We are seeking an experienced IT Operations Manager to oversee the daily operations of our growing IT department. As part of the technology leadership team, you will ensure the performance, reliability, and security of IT systems while aligning technology services with the company's strategic objectives. You will lead a diverse technical team, including system administrators and help desk personnel, serving as both a technical expert and people manager. This hands-on role requires a senior-level technician with a customer service background and the ability to serve as the final escalation point for IT support. Key Duties & Responsibilities IT Operations & Infrastructure Management Oversee daily operations of IT infrastructure, including servers, networks, cloud platforms, and applications. Manage and maintain Active Directory (user provisioning, group policy management, access controls). Ensure performance, security, and reliability of IT systems and infrastructure. Manage hardware/software installation, configuration, and upgrades. Maintain data backup and disaster recovery strategies. Analyze business workflows to identify opportunities for technology improvements. Align IT systems, tools, and strategies (including AI and Power Automate) with business goals to drive efficiency. Team Leadership & Service Management Lead, mentor, and manage IT staff, including system administrators and help desk personnel. Promote a professional work ethic, coach staff, and support career development. Ensure timely IT support by managing ticketing systems and enforcing SLAs. Conduct performance evaluations and drive continuous improvement within the team. Help Desk & End-User Support Serve as the senior escalation point for complex IT issues (hardware, OS, software). Oversee the help desk team, support queue, and remote support tools to ensure efficient operations and deliver outstanding customer service Provide advanced support for Windows 10/11, Microsoft Intune, and Autopilot provisioning. Troubleshoot user access, compliance, and conditional access issues. Maintain documentation and internal knowledge base for IT support. IT Strategy & Project Management Plan, execute, and oversee IT projects (infrastructure upgrades, system migrations). Evaluate and implement new technologies to enhance IT operations. Collaborate with other departments to align IT services with organizational goals. Ensure compliance with industry standards and internal policies. Security, Monitoring & Compliance Identify and remediate security vulnerabilities to ensure data protection. Maintain security tools (e.g., Palo Alto Networks, Zscaler, Sentinel One). Perform regular audits to ensure IT compliance. Collaborate with security leaders to ensure a secure IT environment. Required Skills and Qualifications: Technical Expertise 7+ years of experience in IT support or infrastructure roles. Expertise in Active Directory administration (user/group management, GPOs, permissions). Proficiency with Microsoft Azure, Hyper-V, and Intune. Experience with Windows environments, imaging, patching, and automation (e.g., PowerShell). Familiarity with security tools like Zscaler, SentinelOne, Palo Alto. Hands-on experience with ITSM platforms and help desk ticketing systems. Strong knowledge of Microsoft 365, SharePoint, OneDrive. Experience with Power Automate and AI tools to automate business processes. Leadership & Communication Proven ability to manage, mentor, and develop IT teams and help desk staff. Excellent verbal and written communication skills. Ability to explain complex issues to non-technical stakeholders. Customer-focused with strong problem-solving abilities. Strategic & Analytical Thinking Strong business acumen with the ability to align IT solutions with company objectives. Analytical and organizational skills for managing multiple priorities in a fast-paced environment. Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Experience with vendor management and IT service providers. Familiarity with remote monitoring tools like NinjaOne. ITIL certification or similar IT service management experience. Better Benefits: We're leaders in our industry, so naturally, we look out for our employees' best interests with a robust benefits package. Roundstone employees are eligible for: Medical, dental and vision benefits Annual bonus Dependent care 100% match up to max allowable
    $92k-120k yearly est. 57d ago
  • Sr IT Application Specialist

    NISC

    Information Technology Consultant job 10 miles from Euclid

    NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team. Position Overview We're looking for a technically skilled and self-driven professional to join our team in a full-time capacity. This role offers the opportunity to take ownership of key enterprise applications-such as Okta, Entra ID, Microsoft 365, Threatlocker, MDM platforms, the Atlassian suite, and RingCentral-and grow into a subject matter expert in one or more of these areas. A foundational ability to interpret code and API calls is important, as automation plays a significant role in our environment. A strong security mindset is essential, as this role involves managing systems and workflows that are critical to the organization's security posture. The ideal candidate is a proactive problem-solver who thrives in complex technical environments, demonstrates strong troubleshooting skills, and is comfortable working independently while collaborating across teams. Work Schedule Hybrid (after an initial training period) from one of our office locations: Cedar Rapids, IA Lake Saint Louis, MO Mandan, ND Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose Virtual Office: Candidates working from a remote location within approved states will be considered for those who have applicable experience Essential Duties Co-own the full lifecycle implementation of moderately complex internal, on premise or cloud-based applications that may span many users and integration points. Interpret code to assist with and understand initiatives around automation and data transformation. Assist and may own implementation of on premise or cloud-based applications. Assist and may own the ongoing maintenance of broader and more moderately complex internal IT applications. Write basic level scripts and utilize API calls to automate administrative tasks or conduct data transformation for specific systems Prepare Change Requests and follow-up to resolution. Provide second tier support in researching and troubleshooting to resolve IT application problems or issues. Support general business needs and moderately complex administration functions within and between other internal IT teams. Follow forced changes implemented by vendors. May be asked to coordinate with other groups/departments in anticipation of the change. Serve as a subject matter expert within specific IT applications. Provide after-hours technical support as needed. May be asked to participate in proof of concepts for new solutions. May be asked to train employees on technical applications and team processes. May be asked to recommend and/or implement changes or enhancements to IT applications that lead to better efficiencies or security controls. May be asked to participate in new vendor selections. Other duties as assigned. Commitment to NISC's Statement of Shared Values. Preferred Knowledge, Skills & Abilities 5+ years of related experience preferred. Working scripting knowledge. (Bash, Python, Powershell, etc.) Moderate knowledge of API calls and how to use a programming language to automate repetitive tasks. Working knowledge of Identity Management/SSO solutions. (Okta, etc.) Basic knowledge of telephony systems, VoIP, etc. Working knowledge of SaaS automation platforms. (Okta Workflows, Bettercloud, etc.) Working knowledge of administration of productivity suites. (Office365, GSuite, etc.) Working knowledge of email/spam systems. (Proofpoint, Exchange, etc.) Working knowledge of security tools. (InsightVM, InsightIDR, Carbon Black, BeyondTrust) Working OS knowledge and troubleshooting ability (mac OS, Windows) Working knowledge of endpoint management solutions. (Kandji, NinjaOne) Working knowledge of Active Directory. Basic network knowledge. Working level knowledge of Project Management processes and theory. Excellent research and problem-solving skills. Working level knowledge of business-related software applications and services. Strong ability to demonstrate initiative and accountability. Strong level ability to troubleshoot. Strong ability to multitask and time manage. Strong ability to make decisions based on the application of guidelines and procedures. Strong level ability to organize, prioritize, and adapt to change. Strong level ability to interact in a positive manner with internal and external contacts. Strong written and verbal communication skills. Education Preferred Bachelor's Degree in Information Technology, Management Information Systems, Computer Information Systems, Systems & Network Administration, Computer Engineering, any other business-related field or equivalent experience. Minimum Physical Requirements The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made. While performing this role, employees must be able to see and communicate effectively. They are regularly required to remain stationary, move about, and operate computer keyboards or office equipment. Disclaimer Management may modify this job description by assigning or reassigning duties and responsibilities at any time. Key Words SaaS Management | Identity Management | Okta | Automation | User Lifecycle Management | Security | Cybersecurity | REST APIs | Scripting | Office365 | Powershell | Bash | Javascript | Asset Management | Exchange | IDP | SAML/OIDC | Project Management | Privileged Management | Active Directory | SIP/VOIP/Contact Center | Atlassian | SAML |Exchange
    $85k-117k yearly est. 20d ago
  • Cainiao-IT specialist-Rokitno

    Cainiao Smart Logistics Holding Limited

    Information Technology Consultant job 10 miles from Euclid

    1. preparation of computer workstations and new IT equipment (desktop, computers/notebooks/phones) 2. keeping a register of IT equipment and make sure it is returned, 3. searching for offers for IT equipment and services for the company's needs, 4. supervising and reviewing workstations in the warehouse, 5. troubleshooting hardware and software failures, 6. management of devices in order to provide employees with access to IT resources, 7. maintenance and inspections of equipment to avoid failures (according to the schedule), 8. creating documentation, user manuals, 9. cooperation with other departments.1. IT experience or IT related education, 2. English skills (at least good knowledge is a must), 3. good knowledge of computer equipment (PCs, laptops) and office equipment (printers, scanners) in the field of current operation, 4. Good knowledge of Windows operating systems, 5. Good knowledge of Microsoft 365, 6. Knowledge of computer networks, 7. very good organization of work, initiative, openness to challenges and professionalism in action.
    $73k-104k yearly est. 41d ago
  • Biomedical Technician/Equipment Support Specialist-Level II

    Veterans Engineeringorporated

    Information Technology Consultant job 10 miles from Euclid

    Provide medical device support, such as corrective action, preventive maintenance under direct supervision. Responsible for daily record keeping and data reporting related to daily work schedule. New devices coming in. ( TV project, TUG project, Med-gas project, new EKGs, Philips upgrade, Anes cart upgrade, new beds, Dialysis pumps inventory management), CERNER. Location: VA Medical Center Cleveland, OH Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department. OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications: A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. Level II Experience - A minimum of three years of hospital or healthcare experience performing medical equipment maintenance. Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Must be able to obtain and maintain the required federal public trust clearance for this role. Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $65,000 - $72,000 View all jobs at this company
    $65k-72k yearly 5d ago
  • IT Technician

    Quadax Careers & Culture

    Information Technology Consultant job 20 miles from Euclid

    This position resides on the EDI Application Tech team which provides second-level support for EDI's clients and call center personnel, resolving various technical issues with EDI Applications. Responsibilities: Provide second-level software support for EDI clients and staff. Research network issues, program errors, and Windows errors relating to Xpeditor Server performance. Assist with the testing of Xpeditor enhancements and bug fixes that are part of Xpeditor releases. Map client claim files in order to load into Xpeditor. Establish custom edits/converts using Xpressbiller software. Modify Xpeditor Reports per client requests. Assist with identifying product shortcomings and possible enhancements. Other duties as assigned. Qualifications: Associate's degree preferred Knowledge of EDI a plus Problem solving skills Strong computer skills Excellent verbal and written communication skills Ability to work in a fast paced environment Strong attention to detail - working with clients and internal departments Ability to set priorities Ability to maintain confidentiality
    $33k-65k yearly est. 47d ago
  • Senior IT Application Specialist

    Foxconn-PCE Technology

    Information Technology Consultant job 43 miles from Euclid

    Foxconn EV System LLC Job Description – Senior IT Application Specialist FSLA Status: Exempt Reports To: IT Application Manager Primary Function: The Senior Application Specialist is responsible for the installation, maintenance, and troubleshooting of designated computer applications. This includes working with end users to resolve issues, as well as developing and implementing new applications where applicable. Responsibilities also include monitoring 3rd party providers/vendors (i.e., SLA & other monitoring tools). In conjunction with the rest of the Technology team, this position will contribute to the Company’s bottom line by improving efficiencies through help desk tickets and supporting development as needed. Duties and Responsibilities: Install and maintain computer applications. Work with end users to resolve issues. Document application processes and procedures. Stay up to date on new technologies and applications. Responsible for technical support of complex systems and procedures in a business unit. Ensure testing activities within given systems are being executed according to test plan. Provide mentoring / training to team members. Create, modify, or suspend user accounts by request of Business Lead. Respond to user requests for assistance with system functionality. Submit issues to appropriate vendors that are outside the scope of local IT. Follow all IT procedures as directed by Management (Change Control, IT Governance, etc.). Working with the various vendors of systems (Autosave, Maximo and SAP), install and maintain systems, apply patches, install updates, coordinate with vendors on releases. Design, develop and configure SAP solutions, including custom reports, interfaces, and conversions to meet business needs. Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts as needed. Understanding of SAP ERP modules (e.g., FI, CO, MM, SD, PP). Provide ongoing maintenance and support for SAP systems. SAP S/4HANA experience. Experience with SAP Fiori or other user experience technologies. MES (Manufacturing Execution System) experience with Siemens, Rockwell or any other is a plus. Required Education Bachelor’s degree in information technology, Computer Science, or a related field. Industry standard technical certifications or equivalent field experience may substitute. Required Experience 5+ years proven application support experience. Automotive manufacturing experience is a plus. Experience installing, configuring, documenting, testing, training, and implementing new applications. Experience and proficient level of knowledge with Windows Operating System and Server Operations Knowledge of manufacturing PLCs and HMI systems is a plus. Required Competencies Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Drives Results - Consistently achieving results, even under tough circumstances. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations. Requires Skills/Licenses/Certifications Strong computer, hardware, software, and analytical skills Proven ability to assess business needs and translate them into relevant solutions. On/off shift support will be needed for project startup support. Willing and able to participate in the on-call schedule/rotation. Strong written and verbal communication skills. Able to communicate well, verbally and in writing, and have strong reading comprehension and listening skills. Strong multi-tasking, problem solving and time management skills. Have a desire to learn and develop technical skills to keep current with changing operations. Demonstrate process skills – ability to adapt to an ever-changing manufacturing environment, and understanding of process operations. A self-starter who can identify, prioritize, and accomplish multiple tasks. Knowledge of manufacturing PLCs and HMI systems is a plus. Physical Demands & Working Conditions Number of hours a team member working in this position must: Stand 1 – 2 hours Walk 1 – 2 hours Sit 4 – 5 hours Maximum weight limit & frequency that this position generally requires a team member to LIFT/CARRY: Lift/Carry Frequency 0 – 10 lbs. 1 – 3 hours 10 – 25 lbs. 25 – 45 lbs. < 1 hours 45+ lbs. 0 hours Frequency with which a team member working in this position performs the following activities: Seldom Occasionally Frequently Constantly 0-1 hrs 1-3 hrs 3-5 hrs 5-8 hrs Climbing X Squatting X Stooping X Kneeling X Grasping X Reaching X Pushing/Pulling X Keyboarding X Safety Must embrace Safety as a personal best practice by adhering to all safe work practices and following all applicable rules and regulations. 100% participation in Safety training activities is required.
    $85k-117k yearly est. 45d ago
  • IT Systems/Network Administrator

    Emerald Resource Group

    Information Technology Consultant job 10 miles from Euclid

    Responsible for the comprehensive management and support of local and wide area network infrastructure, encompassing the deployment and maintenance of hardware, adherence to corporate standards for software and systems, data security, and network configurations. Executes the installation, configuration, and support of internal and external networks spanning multiple regions. Diagnoses and resolves network issues, monitors performance, and meticulously documents changes using established change management processes. Ensures network design aligns with failover, business continuity, and disaster recovery plans. Recommends upgrades, patches, and new applications and equipment, while overseeing system backups and data recovery. Addresses LAN/WAN communication problems, resolves support tickets, and provides after-hours support for emergencies. Willingness to travel as necessary to support other company locations. DUTIES & RESPONSIBILITIES: Ensure compliance with all physical and logical network security requirements, following Company procedures, client standards, and governing agency regulations. Monitor, resolve, and enhance connectivity to Microsoft 365 cloud infrastructure. Plan, coordinate, and execute email migrations from legacy Exchange and Google to Microsoft 365 cloud infrastructure. Provide support, troubleshooting, and optimization for SonicWall firewalls. Monitor all network-related activities and promptly resolve high-level alerts. Install, configure, and administer changes for networking devices, including Firewalls, Switches, and Routers. Offer expertise in designing network architecture, recommending infrastructure changes based on local and regional business requirements in adherence to standards. Support network vulnerability penetration assessments and ensure timely remediation. Maintain centralized log management for all networking devices. Configure and test network connectivity with clients, including VPN and IPSEC tunnels. Manage network devices to ensure security, maintain performance, and troubleshoot issues. Document all changes to networking devices using the required change management process. Support, administer, and monitor intrusion detection and prevention systems. Document and maintain network diagrams to keep configuration changes current. Implement new solutions and maintain the network infrastructure. Collaborate with corporate and regional IT teams to support network administration requests. Perform all other duties as assigned. QUALIFICATIONS & SKILLS: Education/Experience: Bachelor's degree in Computer Science, Computer Engineering, or a related field, plus five years of related experience, or a combination of education and experience. 5+ years of work experience across Windows Server operating systems, PC/Server LAN/WAN/Wi-Fi networks, and connectivity. 3+ years of experience with SonicWall firewalls. Prior experience working with Cyber Security tools and encryption methods. Good knowledge of network protocols, including VLAN, TCP/IP, DHCP, DNS. Experience with Microsoft 365, Azure, and Exchange cloud infrastructure. Knowledge and Skills: Thorough understanding of system administration tasks, networking concepts, and configuration. Ability to evaluate requirements to craft system network designs and new solutions. Ability to plan and coordinate multiple projects simultaneously with minimal supervision; self-motivated, self-disciplined, and demonstrate strong interpersonal skills. Ability to multi-task, organize, and prioritize tasks with strong attention to details and to work well under pressure in meeting tight deadlines. Ability to work collaboratively in a team environment. Responsible for maintaining confidentiality. High-level verbal and written communication skills. Attention Employers! Seeking exceptional talent? We've got the solution: Share your s with us. Precision Matching: We'll pinpoint the perfect candidates. Time Saver: Fill crucial roles faster than ever. Showcase Your Brand: Attract top talent aligned with your mission. Partnership: We're your allies in successful hiring. Network Access: Tap into our extensive candidate pool. Confidentiality: Your needs are handled discreetly. Elevate your team today! Contact us to share your job descriptions and discover your next top performer. Contact: John at *****************************.
    $58k-83k yearly est. Easy Apply 60d+ ago
  • IT Systems Administrator

    Nanosoft Consulting

    Information Technology Consultant job 10 miles from Euclid

    Systems Administrators at Nanosoft Consulting must possess a variety of technical and professional knowledge and skills. This position contributes to designing, building, maintaining, and supporting essential technical services for Nanosoft Consulting's employees, contractors, and customers. This role involves work on physical and virtual servers, online (“cloud”) services, network infrastructure components, voice systems, and other business technology products and services. Systems Administrators serve as an escalation point for support requests and may be called upon to assist with support operations in times of need. Systems Administrators serve critical roles in security operations and compliance. This role may require after hours work that is scheduled or unscheduled during emergency situations. Essential Functions (In order of importance) Approximate % of time required IT Systems Administrator I 90% Other 10% Essential FunctionsThe specific demands of this position may change according to business needs and technologies in use, but generally, this position's work includes the following: Routine operation, maintenance, troubleshooting, and support of all technical systems, including: servers, network infrastructure, hardware, software, management and monitoring systems, technical support tools and systems, enterprise voice, cloud services, etc. Serves as an escalation point for the technology support team, and works with colleagues and end-users to resolve complex issues. Provides support for all software and hardware. This may include answering questions, troubleshooting problems, teaching or instructing customers, employees, and/or contractors regarding business technologies Performs administrative duties and provides support for proprietary business applications and their supporting infrastructure Proactively monitors technology stack for performance and maintenance issues, and maintains network monitoring system Participates in project planning and execution, and provides strategic planning insights for departmental and company goals Performs routine and project-based security functions as part of ongoing audit and compliance processes Works with the technology support team to improve endpoint management practices and tooling Works with vendors to manage third-party services, address service issues, and plan for growth and new service needs Other Essential Functions Participates in department and company meetings, as requested Performs other duties as assigned Light maintenance duties, (i.e.: office moves) Travel as required Overtime/Additional Hours - There are times in which overtime/additional hours will be mandatory due to an increase in work and the need to meet turnaround time frames Compensation for Unscheduled Work Response to Priority Level 1 tickets or at the immediate request of a manager will be compensated at a minimum of 60 minutes. Response to Priority Level 2 tickets will be compensated at a minimum of 30 minutes Response to Priority level 3 tickets when requested by a manager will be compensated at minimum of 30 minutes. All work meeting the above requirements must be noted on the timecard by the employee and adjusted by the manager prior to approving payroll. Required Skills/Abilities Experience supporting Microsoft Windows based systems in an Active Directory environment (primarily Windows 10/11, and Windows Server 2016-2022) Experience supporting modern versions of Microsoft Office (primarily 2016, but experience with other versions is appreciated) Experience supporting a variety of business equipment, including: printers, scanners, access control systems, fax machines, and desktop and portable computers Experience with basic enterprise networking, including: VLANs, NAT, IP addressing, VOIP, wireless, and basic network security concepts Experience with a variety of mobile devices Familiarity with Microsoft Windows Server, Microsoft Exchange, Active Directory, and Microsoft/Office 365 Familiarity with SLA-driven reliability concepts Familiarity with basic client/service dependencies and ability to make basic impact assessments for particular maintenance/service disruptions Logical and systematic approach to problem solving. Ability to accurately and efficiently troubleshoot, diagnose, and solve problems Must be comfortable working with team members using remote communication tools including email, phone, Microsoft Teams, and Zoom Must have an understanding of basic security concepts and be comfortable working in a standards-based, compliant environment Ability to work as part of a team, including the ability develop new working relationships, share knowledge, and work with colleagues to meet deadlines, and accomplish team goals be able to gauge the technical abilities of others and effectively and respectfully communicate complex technical issues with individuals of various skill levels Ability to manage individual tasks and projects, adhere to deadlines, and remain calm and professional under stress Ability to learn from instruction, written documentation, and formal training Ability to adapt to change and growth in a fast-paced, deadline-driven environment Good written communications skills Strong attention to detail Preferred Qualifications Candidates do not need to meet any of the Preferred Qualifications to be considered. However, candidates who meet more of the Preferred Qualifications will receive higher preference in consideration. Experience supporting and managing Microsoft Windows based systems using Azure Active Directory in a Microsoft 365 environment Experience supporting and managing Microsoft Online Services in a Microsoft 365 environment, both on-prem and hybrid Understanding of advanced networking concepts and practices, including: CDP/LLDP, 802.1x, routing protocols, Microsoft Windows DHCP, managed switches, managed wireless networking systems, and enterprise network security appliances Understanding of network security tools and practices, including: IDS/IPS operations, DLP, SIEM, enterprise CA, AD FS, Web Proxying, Reverse Web Proxying and Load Balancing, Experience managing and supporting a variety of company-owned and employee-owned mobile devices, including Android and iOS, in a managed enterprise environment Experience managing, operating, or maintaining enterprise voice systems Experience managing the full suite of Microsoft Windows server products and services with high availability Experience with network monitoring systems to measure critical availability metrics and inform troubleshooting processes A rich understanding of the OSI networking model and the ability to quickly isolate and identify service delivery issues Ability to produce rich, high-quality documentation of processes and procedures for internal reference and external audiences Ability to present information Experience managing Microsoft SQL Server, SQL Server Reporting Services, and associated database maintenance and automation functions Familiarity with other database management systems (Oracle, PostgreSQL, Mongo, etc.) is a plus, but not required Experience with security operations, policy development and implementation, and operation of security infrastructure Experience with the HITRUST Common Security Framework or other comparable third-party security auditing framework is strongly preferred Experience with enterprise server management tools Experience with Microsoft 365 enterprise security features Education & Licensing High School diploma or equivalent certificate is required Bachelor's degree from an accredited college or university is preferred Experience Experience working in technical support and/or administrative roles is preferred Physical Work Requirements Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
    $58k-83k yearly est. 60d+ ago
  • IT Specialist - NE Ohio

    Nexamotion Group

    Information Technology Consultant job 12 miles from Euclid

    Job Description WHO WE ARE: How will transportation and mobility evolve? What will the vehicle of the future look like – and how will those vehicles be repaired? How can the next chapter of your career contribute to solving these transportation challenges and more? NexaMotion Group (NMG) is on a mission to simplify complex vehicle repair to keep the world moving . We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry. What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded: Commitment , Humility , Optimism , Integrity , and Respect . A career with NMG offers the opportunity to make an impact within a rapidly growing organization – the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose. THE OPPORTUNITY: Our Technology team is dedicated to delivering reliable and responsive support to all end users while maintaining secure, efficient, and scalable IT systems. We are seeking an IT Specialist with a minimum of 5 years of experience in IT support or systems administration, preferably within Microsoft and Cisco environments. This role goes beyond basic desktop support—providing Tier 2 and Tier 3 technical assistance, troubleshooting complex infrastructure issues, and supporting enterprise-level servers, networks, and voice systems. This is an on-site position at the NMG headquarters in Walton Hills, OH. You'll play a critical role in maintaining and enhancing our core infrastructure, assisting with deployments, upgrades, integrations, and receiving escalations that require elevated access and deeper technical insight. From monitoring tools to system patching, your work will impact the stability and performance of our organization’s technology footprint. NMG is a place where fresh ideas are encouraged and heard; where a balance is achieved between working smart and having fun; and where your accomplishments are recognized! RESPONSIBILITIES: · Serve as a Tier 2 support resource, resolving advanced end-user and infrastructure issues, and collaborating with Tier 3 teams on more complex problems as needed · Provide primary technical support for end-user devices and technologies in a Microsoft- and Cisco-centric environment, while assisting with the maintenance and support of broader IT systems, including servers, networking, VoIP, and cloud services, in collaboration with specialized infrastructure and security teams. · Use administrative tools, monitoring systems, and network utilities to identify, diagnose, and resolve system-level issues. · Deliver remote and in-person support using enterprise-grade remote management and diagnostic tools. · Actively participate in infrastructure projects, upgrades, deployments, and integrations, ensuring minimal downtime and alignment with IT best practices. · Apply structured troubleshooting methods to identify root causes and implement permanent fixes for recurring technical issues. · Perform and verify system patching, software deployments, and security updates across all environments. · Maintain and improve uptime for shared resources like printing environments, file servers, and communication platforms. · Participate in an on-call rotation to support critical business systems and respond to major incidents after hours. · Collaborate with cross-functional IT team members to improve processes, reduce escalations, and drive system improvements. · Accurately log, track, and resolve support tickets, ensuring SLAs and customer satisfaction are consistently met. · Provide clear documentation and user guidance for both technical procedures and system usage. · May require travel between local company sites to provide on-site technical support and assist with equipment or infrastructure rollouts. KEY QUALIFICATIONS: · Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent hands-on experience). · Minimum of 5 years’ experience in IT support or systems administration, preferably within Microsoft and Cisco-based environments. · Strong experience with End User Support, infrastructure support, including servers, networking, patching, VoIP, and security systems. · Proven ability to independently resolve advanced Tier 2 technical issues and effectively collaborate with Tier 3 teams on complex, cross-system problems. · Familiarity with IT service management systems, ticketing workflows, and service request tracking. · Proficiency with administrative tools, monitoring platforms, and network utilities used in diagnosing and supporting enterprise systems. · Experience managing software deployments, patch management, system upgrades, and hardware lifecycle operations. PREFERRED QUALIFICATIONS: · Broad understanding of enterprise infrastructure components including networking, security, VoIP, and server technologies. · Ability to interpret logs, metrics, and system behavior to resolve both routine and advanced technical problems. · Skilled in using elevated access responsibly to administer backend systems and support escalated issues. · Strong analytical thinking and troubleshooting skills with high attention to detail. · Effective communicator who can explain complex technical topics to non-technical users. · Team player who thrives in a fast-paced environment and takes initiative in solving problems proactively. · Customer-first mindset with a commitment to delivering consistent, high-quality IT service. WORK ENVIROMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the associate is regularly required to talk or hear. The associate is regularly required to sit, stand or walk. The associate is occasionally required to use hands to finger, grasp, handle or feel; climb; balance; stoop; kneel; crouch; push or pull; and reach with hands and arms. The associate must occasionally lift and/or move up to 50 pounds. TRAVEL REQUIREMENTS: None.
    $73k-104k yearly est. 49d ago
  • Don't See Your Dream Job? Let's Create It Together!

    The Pattie Group 3.0company rating

    Information Technology Consultant job 22 miles from Euclid

    listed? We're always looking for great people to join our team! Explore a World of Opportunities with The Pattie Group! Are you eager to channel your enthusiasm and creativity into a career that's as rewarding as it is dynamic, but unsure about the type of position that's right for you? Welcome to The Pattie Group, where we celebrate and support the uniqueness of our team members. As an organization recognized as one of the industry's best places to work for two consecutive years, we are deeply invested in the well-being and growth of our staff. Understanding that everyone possesses their own set of skills and interests, we at The Pattie Group are dedicated to crafting personalized career development paths for our employees. Whether you come with experience in horticulture, design, construction, electrical work, or are keen on developing your expertise in these areas, we are equipped to align a role that complements your inherent abilities. And even if you lack experience in landscaping, don't worry-that's okay, too. We're prepared to take a chance on your potential. Through our comprehensive evaluation process, we're committed to discovering a trajectory that resonates with who you are and who you want to become. Ideal Candidates Will Possess: Motivation and Drive: A self-starter attitude with the ambition to succeed and propel forward in your personal and professional life. Eagerness to Learn and Grow: A genuine interest in acquiring new skills and embracing challenges as opportunities for growth, both within your career and personal development. Passion for Life: An enthusiastic and positive outlook toward work and life, bringing energy and creativity to everything you do. Adaptability: The ability to adjust to new conditions and embrace change, thereby contributing to a dynamic and evolving workplace. Team Spirit: A collaborative mindset, understanding that success is achieved not just through individual effort but by working effectively as part of a team. Curiosity: An innate desire to question, explore, and seek out new knowledge and experiences that can enrich your work and the environment around you. Respect for Diversity: An appreciation for the varying backgrounds, experiences, and perspectives that each team member brings to the workplace, enhancing the richness of our company culture. Commitment to Excellence: A dedication to maintaining high-quality standards in your work and conduct, striving for excellence in every task undertaken. Why Join The Pattie Group, Inc.? At The Pattie Group, we believe in growing great landscapes and great people. Here are just a few of the benefits you'll enjoy when you join our team: Clear Career Growth Path: Advance your career with opportunities to move up and throughout our team, positioning yourself for amazing personal and team success, supported by our comprehensive in-house training and development programs. Commitment to Learning: We invest in our people with 45 hours of paid education annually, including both industry-specific and personal development courses - because learning never stops here. Comprehensive Benefits Package: Medical, dental, and vision insurance Short-term disability coverage Life insurance 401(k) retirement plan with Company Matching Contributions Profit-sharing opportunities Paid Time Off and Paid Holidays A Culture That Values Fun and Connection: Regular company picnics, parties, team cookouts, and staff baseball games An annual awards banquet to celebrate our team's hard work and achievements Community involvement offering Charity and Kindness Employee Recognition and Rewards to recognize your dedication and contributions: Pattie Gream Team Reward Programs Discounted services, materials, and more! Employee of the month recognition! Team incentives and Profit Sharing At The Pattie Group, you're not just joining a company - you're joining a team that values your growth, celebrates your success, and knows how to have fun along the way. Apply Today and Discover Your Place in The Pattie Group Family!
    $33k-72k yearly est. 57d ago
  • IT Technician

    Quadax, Inc.

    Information Technology Consultant job 10 miles from Euclid

    Job Description This position resides on the EDI Application Tech team which provides second-level support for EDI's clients and call center personnel, resolving various technical issues with EDI Applications. Responsibilities: Provide second-level software support for EDI clients and staff. Research network issues, program errors, and Windows errors relating to Xpeditor Server performance. Assist with the testing of Xpeditor enhancements and bug fixes that are part of Xpeditor releases. Map client claim files in order to load into Xpeditor. Establish custom edits/converts using Xpressbiller software. Modify Xpeditor Reports per client requests. Assist with identifying product shortcomings and possible enhancements. Other duties as assigned. Qualifications: Associate’s degree preferred Knowledge of EDI a plus Problem solving skills Strong computer skills Excellent verbal and written communication skills Ability to work in a fast paced environment Strong attention to detail – working with clients and internal departments Ability to set priorities Ability to maintain confidentiality
    $33k-65k yearly est. 50d ago
  • Intern, ITS User Services

    Cuyahoga Community College (Tri-C 3.9company rating

    Information Technology Consultant job 10 miles from Euclid

    Department: ITS User Services Reports To: Manager, User Services Recruitment Type: External/Internal Employment Type: Student Non-Union Work Schedule: Schedule to be discussed and agreed upon by supervisor and intern Job Description: To establish design specifications, configuration and deployment of end user desktop and mobile device hardware and software environment; maintain and enforce client computing policies and procedures including security. Manage client hardware repair or replacement. Maintain asset inventory control and life cycle management of client hardware. Support all convenience desktop and network copy/print devices, and related services. Provide consulting services with solution providers and vendors, in support of established service level agreements in support of the college's mission, vision and values. * Assist technicians with computer repair service and preventive maintenance and installation services. * Assist technicians with inventory and asset management of computer hardware. * Assist technician with managing, processing and decommissioning of computer surplus equipment. * Provide quality customer service and meet user expectations. * Assist technicians with addressing and manage helpdesk support tickets. * Complete a special project assigned by the department in support of Information Technology Services. Required Qualifications: * Must be currently enrolled as a Tri-C student * Must be 18 years or older * Technical skills required * Ability to work independently and take initiative * Research skills * Accurate, and detail-oriented Preferred Qualifications: * Information Technology Career Track, Software, Desktop Support, Network focused. * Enrolled Coursework - IT 1010 and similar * Proficient with Microsoft Office (Word, email and Internet applications) * Good communication skills (oral and written), Enthusiastic. * Familiarity with Information Technology hardware and software systems. Special Note: Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
    $31k-36k yearly est. 60d+ ago

Learn more about information technology consultant jobs

How much does an information technology consultant earn in Euclid, OH?

The average information technology consultant in Euclid, OH earns between $60,000 and $109,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.

Average information technology consultant salary in Euclid, OH

$81,000
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