Information Technology Consultant Jobs in Richardson, TX

Spectrum Staffing Group is actively recruiting an IT Business Analyst for a company in downtown Dallas. This job is instrumental in human capital management and configuring the system for efficiency and compliance. The ideal candidate will have an HR background with an IT mind and requires outstanding written and spoken communication skills. This role is 100% onsite in downtown Dallas. Local candidates only. Job Overview Seeking an experienced HR technology professional to manage, optimize, and support Human Resources Information Systems (HRIS) and Applicant Tracking Systems (ATS). This role focuses on improving system functionality, ensuring data integrity, supporting end users, and partnering with cross-functional teams to drive process improvements and automation. Key Responsibilities Administer and optimize HRIS and ATS platforms (e.g., iCIMS, UKG, Workday) Manage system updates, patches, upgrades, and integrations Document system configurations, procedures, and user training materials Analyze and streamline HR and recruiting processes through automation Collaborate with stakeholders to gather requirements and implement solutions Provide technical support and resolve system issues Build and maintain custom reports and dashboards Oversee user access, system security, and compliance protocols Coordinate with vendors for support and issue resolution Partner with IT to ensure smooth data flow between systems Monitor performance and maintain data integrity Deliver training and support to end users Qualifications Bachelor's degree or equivalent experience in IT, HR, or related field 5+ years of experience with HRIS/ATS platforms (e.g., iCIMS, UKG, Workday) Strong understanding of HR systems, processes, and best practices Skilled in configuration, testing, deployment, and system integration Proficient in reporting, analytics, and data visualization Familiar with API connectivity and database concepts (SQL preferred) Strong project management and problem-solving skills Effective communicator with ability to translate technical concepts Experience with change management and training delivery Knowledge of HR compliance and data privacy standards Relevant certifications (e.g., Workday, UKG, iCIMS) preferred Spectrum Staffing Group welcomes in-market candidates only for this role. If you're local and a technical match with the matching qualifications, please respond immediately to this post.

IT Support Tech Lead with PHP job description Responsibilities: Technical Leadership & Mentorship: Guiding and mentoring junior developers on the IT support team, particularly in PHP-related tasks and troubleshooting. Project Management: Overseeing PHP-based IT support projects, ensuring timely and efficient completion. PHP Development: Contributing to the development and maintenance of PHP applications or tools used within the IT support environment, like ticketing systems or internal dashboards. Technical Support: Providing escalated technical support for complex PHP-related issues, troubleshooting bugs, and identifying root causes. Code Reviews & Best Practices: Conducting code reviews to ensure quality and adherence to coding standards, advocating for best practices in PHP development within the team. Collaboration & Communication: Working closely with other teams (e.g., software development, operations, business partners and clients) to address technical challenges and implement solutions. Skills: Strong PHP Development Skills: Expertise in PHP programming, including frameworks (e.g., Laravel, Symfony), and a deep understanding of object-oriented programming principles. PHP (versions 5.x 7.x and 8.x), MySQL, and web technologies. IT Support Knowledge: Familiarity with IT support processes, troubleshooting techniques, and common IT infrastructure components. Leadership & Mentorship: Ability to lead and motivate team members, provide guidance, and foster a collaborative work environment. Communication & Collaboration: Excellent verbal and written communication skills, enabling clear communication of technical concepts to both technical and non-technical audiences. Project Management: Experience with planning, executing, and delivering projects on time and within budget. Problem-solving: Ability to diagnose and resolve complex technical issues related to PHP applications and IT infrastructure. Code Management and Deployment: Experience with Git and collaborative development practices with a strong understand of GitFlow and application deployment processes. Requirements: At least 5 years of experience in PHP development, with a strong focus on maintaining and enhancing legacy systems. Proficiency in PHP (versions 5.x, 7.x and 8.x), MySQL, and web technologies. Familiarity with legacy systems and understanding of strategies for updating and optimizing them. Experience with Git and collaborative development practices with a strong understand of GitFlow and application deployment processes. Knowledge of front-end technologies (HTML, CSS, JavaScript) is a plus. Nice to have Technologies: Angular 5+, .NET 7+ Core, MSSQL Server Applications: Jira, Zendesk and Azure DevOps

We are supporting a client in the property management industry that is seeking a Strategic Sourcing Lead to drive procurement excellence across IT and corporate services categories. This role is ideal for a sourcing professional who thrives on optimizing vendor relationships, reducing costs, and delivering strategic value in areas such as IT hardware/software, managed print services, corporate travel, and SG&A-related services. Key Responsibilities Lead cross-functional sourcing initiatives for IT and services categories, including printers, travel, and general corporate services. Develop and manage RFI/RFP processes, evaluate supplier proposals, and lead negotiations to secure favorable terms. Build and maintain strong supplier relationships to ensure performance and alignment with business needs. Draft, review, and manage contracts in collaboration with legal and internal stakeholders. Identify and implement cost-saving opportunities and process improvements. Analyze spend data and market trends to inform sourcing strategies and reporting. Collaborate with internal teams to understand technical and operational requirements. Ensure compliance with procurement policies and supplier agreements. Support ERP system utilization and data integrity for sourcing and procurement activities. Qualifications 5+ years of experience in strategic sourcing or procurement, with a focus on IT and/or corporate services. Strong understanding of sourcing methodologies, contract negotiation, and supplier management. Experience with ERP systems and procurement tools; proficiency in Microsoft Office (Excel, PowerPoint, Word). Excellent communication and stakeholder management skills. Ability to lead cross-functional teams and manage multiple projects simultaneously. Analytical mindset with attention to detail and a drive for continuous improvement. Familiarity with IT procurement (hardware, software, SaaS), managed print services, and travel programs is highly desirable.

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings. Our operation is based in Arlington, TX and supports General Motors in the area. We manage and operate a warehouse facility providing pick and pack, sequencing, and inventory management support. Responsibilities will include but not be limited to: Maintaining the facility network, servers, and PC's Troubleshooting and diagnosing network, server, and PC issues Assisting upper management with any technology related projects or research Assisting the operations group, as needed Work with the team to manage root cause analysis, solution design, code writing, testing, documentation, and implementation of projects Execute assigned team activities with an emphasis on quality, customer service, timeliness, and budget Consult with users, management, vendors, and technicians to assess computing needs and system requirements and provide technical support The ideal candidate should possess the following: Bachelor's degree or Associate's degree in Computer Science, Engineering, Information Systems, or related field (preferred) Experience in systems engineering, data processing operations, communications, risk management, or other IT areas preferred Experience with Microsoft Office (Word, Excel, PowerPoint, Visio) Effective oral and written communication skills Problem solving and analytical skills, as well as a strong attention to detail Ability to multitask Experience working with warehouse management systems or sequencing a plus

About the Role: We are seeking a highly skilled engineer who understands technology and infrastructure in-depth, thinks creatively and has the drive and ambition to push their career forward all while creating solid and long lasting working relationships with our clients. Our new team member will be an experienced IT Support Specialist who will work directly with clients to provide remote and onsite support. Essential Duties and Responsibilities: Diagnose, analyze, and troubleshoot hardware, software and network issues and situations with critical thinking skills Learn and work with new technologies on a constant basis Provide reliable transportation to work in the Plano location and drive to client sites as needed Able to complete tasks in a group as well as individually 3-5 years of applicable work experience as an IT support tech, MSP or as a systems engineer. Must be authorized to work in the United States without sponsorship Proficiency supporting the following technologies: Microsoft Windows 11 Active Directory Group Policy Azure AD / Intune DHCP DNS Switches, wireless networks VPN Experience with installing, configuring and supporting the following technologies: Microsoft Office 365 Microsoft SharePoint Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday On call

We are looking for L2 Support Engineer with Mobileum at Dallas, TX. About Us: Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs. Know our story: ************************* Headquartered in Silicon Valley, Mobileum has global offices in Australia, Dubai, Germany, Greece, India, Portugal, Singapore and UK with global HC of 1800+. Join Mobileum Team: At Mobileum we recognize that our team is the main reason for our success. What does work with us mean? Opportunities! Position: L2 Support Engineer - Customer Support Job Description: We are looking for a L2 Support Engineer to manage customer service requests (CSRs) and ensure their resolution within defined SLAs, while maintaining high levels of customer satisfaction. The ideal candidate will have strong technical expertise in Linux/UNIX, databases, and telecom protocols. The role involves troubleshooting complex issues, collaborating with internal teams and third-party vendors, and contributing to seamless service delivery for telecom operators. Strong problem-solving skills and a customer-focused approach are essential. Roles and responsibilities: Maintains a proactive, customer-centric approach. Focused, organized, and driven to achieve solutions efficiently. Close CSRs on time with a strong commitment to quality. Takes ownership and anticipates needs with dedication. Works collaboratively toward shared objectives. Experienced in managing escalations. Understands complex technical systems and quickly learns new technologies. Skills Sets: Excellent customer-oriented mindset with a passion for solving complex technical problems. CSR handling to be done in accordance with the agreed SLA's - Response time and Resolution time being the primary KPIs. Emergency CSR handling on a 24/7 service level. Experience in handling Tier 1 customers. Installing patches and Emergency corrections. Maintain all the connectivity and account details from a support perspective to provide efficient support Develop workarounds to limit customer downtime while a permanent solution can be developed. Replicate/diagnose CSRs such that engineering can quickly provide a corrective solution. Regular follow-up with engineering team and third party vendors on escalated CSRs. Be prime interface to the customer and hold review meetings with the customer on a timely basis. Several years of practical experience in support position ideally in telecommunication industry. Provide Customer related intelligence back to engineering, marketing and sales on product functionality, performance, reliability and account status Strong expertise in Linux operating systems Experience with Oracle, PostgreSQL and Couchbase databases. Strong IP knowledge including VPN, Firewall, routing, and remote access. Proficient in English, both written and spoken Understanding of mobile communication technologies (GSM, UMTS, LTE) Knowledge of PS mobile core network architectures (LTE/5G). Educational Qualification: B.E. / B.Tech. , M.E./M. Tech. or M. Sc. in Computer Science / Electronics Engineering / MCA Work Experience: 3+ Years Location: US Dallas

We are seeking a highly experienced Senior Security Systems Designer to lead the design and implementation of sophisticated electronic security systems for a variety of facilities and infrastructure types. This role combines technical expertise with project leadership, requiring strong collaboration with cross-functional teams, clients, and stakeholders. You will be responsible for designing integrated security solutions that meet both operational needs and compliance requirements. Key Responsibilities Lead the design and development of integrated security systems, including CCTV, access control, intrusion detection, intercom, perimeter protection, and networked security systems Perform site assessments, risk analysis, and security audits to inform design strategies Develop and review detailed security system drawings (CAD/Revit), schematics, and technical documentation Create technical specifications, scope of work (SOW), and bill of materials (BOM) Collaborate with architects, engineers, IT professionals, and construction teams during design and implementation Ensure compliance with industry standards (e.g., UL, NFPA, BICSI, SIA) and regulatory requirements Manage and mentor junior designers and support staff Support bid responses, RFPs, and project proposals with technical input Stay updated on emerging technologies, trends, and threats in physical and electronic security

100 % ONSITE ROLE THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma -- || ************ ************************************* What are the hours: Friday, Saturday, Sunday, Monday Day Shifts Friday 9:30 am - 6:30 pm Sat & Sun 6:00 am - 7:00 pm \ 1 hour lunch Monday 8:00 am - 5:00 pm. Different during training: Training will be first shift Monday to Friday :: 6:00 am - 3:00 pm. Sr. IT Technical Support / Desktop Support Technician Location : 100 % Onsite ( Lewisville, TX ) Duration : 6 months contract to hire The Technical Support Associate is responsible for providing desktop support and service restoration for daily operations and project efforts in a complex, distributed computing environment. Performs a broad range of IT support service: PC, MAC, software, hardware, and basic network support. Collaborates with team members and customers and contributes to the efforts to develop, implement, and continuously improve systems. Primary Requirements/Skills • 2+ years of relevant experience working in Information Technology supporting and troubleshooting Computers, Printers, Server(s), and other Network issues in a corporate network environment. • Solid understanding of TCP/IP networking, VPN, DHCP, AD, DNS, WINS, and FTP • Excellent verbal and written communication skills and attention to detail. • Must possess good time management, organization, and multi-tasking skills. • Solid analytical and problem-solving skills. Primary Technical Requirements/Skills • Knowledge of computer operations and their interfaces • Working knowledge of communications protocols and networking technology and hardware • Working knowledge of IT infrastructure architecture. • Windows 10 desktop implementation and support • Microsoft Office and Office 365 services. ************************************* // ********** Thanks, Shaily Sharma Zillion Technologies Inc. Asst. Director - Talent Acquisition ********** Email: ************************************* // **********

Our client a 25-year-old Software Developer, is seeking an IT Specialist with knowledge of Microsoft to administer and manage Microsoft 365, Active Directory and Azure environments. You will maintain IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software and hardware Ideal profile 3+ year's experience in an IT Support role. Microsoft, Azure Cloud or A+ certification preferred Must have strong knowledge of and experience with current Microsoft Windows and Microsoft Office products. Experience in automation, scripting or integrations engineering Experience with the use and operations of IT Service Management IT certification highly desired Desire to work in a small company with a 25-year legacy Office location: on-site in McKinney, Texas Salary: $85k-$90K Eligible for hire in the US without sponsorship This client has many existing customers including Caterpillar, Toyota, Eaton, Rolex, Honeywell and many more. For immediate consideration please send your resume to Jackie Neva, c/o Neva Recruiting. [email protected] Ref # 7433 Apply here or on our website: www.nevarecruiting.com Neva Recruiting - Preferred Software Industry Recruiters© for 25+ years.

Job Title: IT Manager Restaurant Systems Department: IT Reports To: VP IT FLSA Status: Exempt The Manager Restaurant Systems is responsible for planning and executing all corporate and franchisee restaurant system solutions for Cici's Pizza and JMC Restaurant Distribution. This role will work closely with IT, Marketing and Operations department to form a strong cross functional partnerships leading all restaurant systems initiatives (Jira service desk for restaurant support, network eco system with Cisco Meraki firewalls, Cisco Meraki and Dell switches, Aruba access points wi-fi, Dell R700 with VMware ESXI servers and Mako systems restaurant network), email services and collaboration via MS 365 Cloud services, application infrastructure within Azure Cloud and Citrix file share, phone systems network, as well as video security. Engaging in a strategic cross training/education and partnership with peers on the solutions side (POS, OLO, Loyalty program, Party program, GSS program, Digital Menu Board system and Game Card Systems). Will manage vendor relationships, work cross functionally on coordination and implementation of operational systems, as well as provide guidance and support to our franchise owner/operators. Strong leadership, accountability and the ownership qualities must be displayed with the mindset for taking initiative and leading/directing project management efforts as required. The ideal candidate possesses a deep understanding of restaurant/hospitality operations environment, associated technology and solutions that drive brand engagement, drive cost efficiencies and profitability within compliant and fully supported eco system. Key Responsibilities: Team up with IT executive leadership and solutions side peer on proposing, managing and standardizing restaurant infrastructure eco system, addressing current and new business technologies, applications, integrations and processes. · Identify and evaluate vendors to understand whether products and solutions will meet business needs as well as proper technical requirements. · Creates and implements a high performance, customer focused team that supports and strengthens IT project and service delivery. · Participate in evaluation of established technologies and assessments of how to streamline and drive efficiencies, invest in new platforms to support innovative business approaches and evaluate/retire legacy platforms as appropriate. · Ensure compliance with relevant industry regulations throughout partnerships with his/her peers and IT department (e.g., PCI DSS) and data protection standards in all aspects of system operations and management. · Design and implement best practices to achieve stated business objectives, advise on risk assumptions and provide alternatives to achieve desired end results. · Partner with Security team to ensure technology policies, processes and cybersecurity measures are met ensuring effective and consistent compliance as well as safeguard assets and information. Develop, communicate and leads implementation of the information systems (restaurant eco system) strategic plan and vision at all levels of the organization, with a focus on data optimization and security management. Lead all development enhancements and implementation aspects of the restaurant systems. Provide both functional and technical requirements on all associated system changes/enhancements. Actively work with IT leadership to innovate and evaluate new technology using latest tools such as AI, integrations and automation to identify and drive sales, cut costs and improve overall customer experience. Establish and maintain technological key performance indicators to manage the IT systems and services. Meet organizational quarterly objectives utilizing the EOS methodology by leading IT and other cross functional departments to successful and timely project completions, driving on-time and on-budget deliverables. · Plans and executes product strategy and roadmap of restaurant solutions in collaboration with IT executive leadership. Ensure continuous delivery of technology services through oversight of service level agreements with all vendors to ensure successful monitoring and resolution of technology systems with all end users. Serve as a Senior IT Sponsor with customers on issues, questions and concerns regarding the areas within the information systems. Qualifications: · BS/BA in Computer Science or equivalent combination of education and experience. · 5 or more years of experience in senior role leading restaurant/hospitality system implementations. · 2 years' experience driving initiatives using latest AI technology. · 3 years' experience with restaurant networks, including firewall, switch, and ISP remediations. Strong project management skills with experience leading complex system implementations and upgrades. Experience managing key 3rd party technological strategic partnerships. Experience managing offshore development and support. Implementation experience on-premises systems to Cloud infrastructure and Cloud Security. Strong understanding of cloud-based networks. · Strong analytical skills along with demonstrated problem solving ability. · Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audience. · Proven commitment to talent development and creating high engagement of IT team, cultivating high performers, attracting new talent, setting/raising standards for performance and issues effectively · Manager Restaurant Systems may manage employees of the IT department and would be responsible for the performance management and hiring of these employees consulting with the IT executive leadership. Extensive experience leading various IT teams relative to implementations, support, new technology discovery and vendor management. Assess, develop, and mentor team members. Strong performer as an individual contributor, as well as a team member. Good to Have: · MS Fabric, MS Data Factory, Azure Pipelines, Azure Blob, Snowflake and Databricks certification. · Experience with DMB technical and process management understanding. · Experience in JIRA and Confluence. · Restaurant/hospitality systems environment with process operations knowledge and experience. Benefits: Competitive salary and benefits package. Opportunities for professional development and growth. Collaborative and supportive work environment. Health, dental, and vision insurance. Retirement savings plan.

We're looking for a skilled IT Support Technician with a Tier 1.5 to Tier 2 background and prior MSP experience to join our growing team in Frisco, TX. You'll play a key role in supporting a wide range of clients and environments-delivering top-tier technical solutions, solving complex issues, and making a daily impact. With over 14 years of experience in the MSP space, we specialize in everything from network infrastructure and cloud solutions to backup, email, and security services. We offer a fast-paced, collaborative environment with real opportunities to grow your technical skills, advance your career, and contribute to a team that's passionate about helping businesses succeed through technology. What You'll Be Doing: Serve as the first point of contact for customer support via phone and email Troubleshoot hardware, software, and network issues-remotely and onsite Resolve technical issues efficiently or escalate as needed Configure and maintain servers, workstations, and other IT infrastructure Perform routine security checks, updates, and preventative maintenance Keep accurate documentation in ticketing systems and internal knowledgebase Guide customers through technical resolutions with clear, professional communication Contribute to internal process improvement and knowledge sharing What You Bring: 1-3 years of experience in a help desk or technical support role within an MSP Familiarity with Microsoft platforms (SharePoint, Outlook, Teams, etc.) Working knowledge of servers, firewalls, switches, access points, and remote tools Strong troubleshooting skills and a logical, detail-oriented mindset Excellent communication skills and a service-first attitude Experience supporting multiple client environments and juggling varied priorities A desire to learn, grow, and make a meaningful impact on a high-performing team What We Offer: Competitive salary: $55,000-$65,000 depending on experience Medical & Dental Short/Long-Term Disability 401(k) with 3% employer match 3 weeks PTO + 5 sick days A/B Holiday Schedule (Thanksgiving or Christmas bonus time) + 8 paid holidays Team performance bonuses Supportive leadership, ongoing training, and real advancement opportunities

Type: Full Time Permanent Salary: $80,500 GTS client is looking to bring on an IT Scada Administrator in Midlothian, Texas to provide support for the clients SCADA systems by developing, maintaining, integrating, and implementing various technical support solutions for the Information Technology Department. This position is a Direct Hire position 100% onsite. Starting annual salary $80,500. Essential Job Functions • Maintains SCADA and industrial control systems which includes performing a variety of technical maintenance including installing, monitoring, testing, and troubleshooting hardware and software, and identifying issues and potential problems and executing necessary corrective action. • Processes IT work orders and tickets in a timely manner. • Assists with hardware and software maintenance, installation, and updates. • Conducts research and analysis as needed, and provides recommendations for improvement or modification to supervisor. • Provides a variety of additional technical support to the Information Technology Department including, but not limited to: conducting and maintaining inventory, testing software and systems, tracking requests and orders, communicating with vendors, and assisting with special projects. • Performs all other duties as assigned. Education and Experience A bachelor's degree in information technology, computer science, electrical engineering or a related field from an accredited university or college, OR a high school diploma or GED and four (4) years of experience in a technical support role, is required. A minimum of two (2) years of experience in a similar full-time role which required maintaining SCADA systems is required. Knowledge, Skills, and Abilities • Advanced knowledge of and ability to correctly interpret, explain, and apply city and departmental practices, procedures, systems, operations, and current best practices relating to information technology. • Advanced knowledge of enterprise operating systems, peripheral equipment, and related systems. • Advanced knowledge of PERA framework and SCADA system design, operation, programming, and management. • Skilled at configuring, utilizing, and supporting current Microsoft desktop operating systems, and various information technology hardware including desktops, laptops, and mobile devices. • Skilled at designing, configuring, managing, and supporting TCP/IP networks including VLANs, IP routing, copper and fiber networks, switches, routers, and point-to-point microwave radio technologies. • Advanced skill level in writing technical documentation for complex systems including software configuration procedures and system interface specifications. • Ability to continuously update knowledge and skills in systems and applications that are managed, supported, and hosted by the client. • Advanced ability to learn and perform complex operational, technical, and office processes. • Ability to analyze problems and select appropriate corrective action. • Ability to allocate and utilize limited resources in a cost-effective manner. • Ability to maintain a high level of confidentiality. • Advanced ability to read a variety of materials, write reports, and correspondence with proper format, punctuation, spelling, and grammar, using all parts of speech. • Advanced ability to communicate in a clear, effective, and concise manner, both orally and in writing. • Ability to communicate complex technical information to others. • Advanced ability to interact with people in a professional and congenial manner which includes establishing and maintaining effective working relationships. • Ability to regularly interact with others and exchange and receive of information, providing effective and tactful customer service, and work independently with a high level of discretion. • Ability to follow instructions, safety practices, and perform work accurately and efficiently which requires organization and performing tasks under time pressures and deadlines. • Ability to be punctual and attend work regularly. Must pass a Criminal Justice Information Systems (CJIS) background check upon hire. Special Requirements • Mobility within an office and field environment is required. • Must be available to work in an on-call status on a rotational basis for after-hours emergencies. • Use of a personal vehicle is required to drive to different work sites and facilities during the course of employment. This position is also eligible for mileage reimbursement. Licenses & Certifications Must possess and maintain a valid driver's license with acceptable driving record as established by the City driving standards. Relevant industry certifications, such as: Cisco Certified Network Associate (CCNA) are strongly preferred. GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual. GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify. For more information about E-Verify, please visit E-Verify's official website.

Job Title: IT Depot Warehouse Specialist - Dallas TX The IT Depot Warehouse Specialist is primarily responsible for working in the Depot location accepting incoming hardware orders, processing and packing orders, counting and scanning hardware inventory, restocking shelves and ensuring orders are shipped in a timely manner. Facilitating software requests, interface with other it groups and assist other IT functions as needed. The successful candidate will possess strong problem solving skills, deep technical knowledge in the required fields, critical thinking, self-starter, as well as exceptional interpersonal skills. Key Responsibilities to include but are not limited to: • 5-7 Years' Experience in IT and\or overall inventory management • Hardware Inventory Management including replenishment practices • Peripheral Inventory Management including replenishment practices • Basic hardware knowledge of Dell Laptops and Desktops of various models and equipment compatibility • Collaborating with IT vendors and Procurement to facilitate processing of hardware and software requests. • Interacting with IT desktop support personnel relating to hardware and software requests. • Strong communication skills and interpersonal skills • Exposure to working in a warehouse environment • Demonstrated experience in managing their time and priorities • Experience with working in Atlassian JIRA and Maximo application is a plus • Experience with ITSM (IT service management) tools • Experience working with Microsoft Excel is a plus • Experience with working in an asset tracking database • Experience with imaging laptops and desktops with Windows 10 • Vendor Management • Ability to self-manage and prioritize tasks based on the needs of stakeholders • Must be HIGHLY organized Job Requirements: Associate or Bachelor's degree or equivalent experience (i.e. 5+ years' experience working in a warehouse with computers and hand held scanners 5+ years' experience in Microsoft products. Proficient in working with MS Word, Outlook, Excel and working knowledge of PowerPoint MS Certifications are a plus Basic knowledge IT hardware and Apple IOS devices a plus Working with IT vendors, technical knowledge of current protocols, operating systems, and standards Strong written and oral communication skills Analytical and problem-solving abilities, with keen attention to detail Self-motivated and directed, with the ability to effectively prioritize and execute Experience working in a team-oriented, collaborative environment Strong customer-service orientation with a focus on customer satisfaction Highest degree of professionalism and integrity Ability to research and test new technologies and solutions Time management and organizational skills. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

is bonus eligible*** Prestigious Financial Institution is currently seeking a IT Service Management Associate with strong CDSM experience. Candidate is responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing the ServiceNow CSDM model and Service Mapping of internal and external products. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Comprehension and experience with application and implementation of the following; ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. 5+ years relevant experience with Configuration Management / CMDB / Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools e.g. ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, , IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail Technical Skills: ServiceNow experience is preferred Advanced knowledge of CMDB / CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, servers, scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required Education and/or Experience: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred Certificates or Licenses: ITIL Certified (Foundation+)

Job Title: GIS Architect Plano Tx / REMOTE Experience: 10+ Years Must-Have: ArcGIS Platform Mastery Lead the design, implementation, and optimization of enterprise geospatial solutions using Esri ArcGIS. Architect scalable systems for spatial data analytics, integration, and visualization, driving innovation Key Responsibilities ArcGIS-Centric Solution Design: Architect end-to-end ArcGIS Enterprise deployments (ArcGIS Server, Portal, Data Store, GeoEvent Server). Design cloud-native geospatial systems (AWS/Azure ArcGIS integrations). Optimize spatial databases (e.g., ArcGIS Enterprise Geodatabases, ArcSDE). Integration & Development: Integrate ArcGIS with enterprise systems (ERP, CRM, IoT) via REST APIs, Python, or SDKs. Develop custom tools using ArcGIS API for JavaScript, ArcPy, or ArcGIS Pro SDK. Data Governance & Scalability: Establish standards for spatial data management (QA/QC, metadata, versioning). Scale systems to handle large datasets (e.g., LiDAR, real-time sensor feeds). Leadership & Strategy: Mentor GIS teams; collaborate with DevOps/Cloud engineers. Advise stakeholders on geospatial technology investments

HR Technology Systems Analyst (iCIMS) We are seeking an experienced HR systems professional with recent hands-on expertise in iCIMS, particularly in environments focused on platform optimization. In the early stages, the role will focus heavily on optimizing iCIMS; over time, it will transition into a more varied support and maintenance role, including involvement with additional HR technologies within the IT ecosystem. Key Responsibilities: Lead the configuration, enhancement, and ongoing support of the iCIMS platform to align with evolving business needs. Oversee system upgrades, patches, and releases while maintaining operational continuity. Create and maintain clear documentation, including process guides, configuration records, and user training materials. Build and manage custom reports and dashboards to support strategic HR and recruiting decisions. Administer user access, security settings, and ensure system compliance with internal policies and legal regulations. Identify areas for improvement in HR technology workflows and propose automation or optimization solutions. Serve as a point of contact for technical support, system issues, and troubleshooting across HR systems. Monitor system performance, ensure data integrity, and enforce governance standards. Work with IT teams to facilitate seamless system integrations and data flow between platforms. Liaise with vendors for issue resolution, product updates, and enhancements. Qualifications: Bachelor's degree required. Minimum of 5 years working with HRIS platforms, with a focus on iCIMS. Strong grasp of HR tech architecture, workflows, and best practices. Skilled in data analysis and reporting; familiarity with tools used to create custom dashboards and visualizations. Proven experience in system configuration, testing, and implementation. Knowledge of APIs and experience supporting system integrations. Strong communication skills, with the ability to explain technical concepts clearly to non-technical users. Familiarity with change management processes and training development. Understanding of HR compliance standards and data privacy requirements. Professional certifications in HRIS platforms (such as iCIMS) are preferred.

The ideal candidate is responsible for maintaining the design and integrity of both customer-facing and internal systems as well as providing technical assistance to team members with system and network requests. Responsibilities Monitor network resources and perform preventative maintenance Backup network configurations and test our restore process IT Support relating to issues with the internal systems and network infrastructure Document all network standards and procedures Qualifications Bachelor's or Associate's in Information Technology or a related degree or equivalent work experience that includes network administration Certs are a plus but not required (Net+, CCNA, FCA or similar) Experience working in a multi-vendor network environment is a plus Experience with a security framework like PCI-DSS\NIST\ISO-27000 is a plus Vendor management experience for the following: resolve network issues, implement new services, or renewal processes Ability to setup and troubleshoot VPN, WAN, LAN, and WLAN connections in both physical and cloud environments Microsoft Network Policy/Radius server experience Good troubleshooting methodologies Excellent oral and written communication skills, including the ability to interact with business and technology groups, as well as a keen attention to detail Have experience leading and/or participating in projects Ability to work in a fast-paced environment Excellent time and task management skills. Ability to work as part of a team as well as independently Self-starter who quickly grasps delegated tasks quickly Participate in rotational on call Other duties as required Valid Driver's License required and willingness to travel up to 50%

Our client is currently seeking an IT Governance Specialist is hybrid to Coppell, TX (3 days a week onsite per week). Responsibilities: Develop, implement, and oversee governance activities within IT, ensuring adherence to the governance framework and evaluating the internal control environment. Collaborate with other teams to review control data and identify improvements in IT delivery processes and controls. Create dashboards and reports to demonstrate control adherence and identify opportunities for improvement. Recommend technologies and tools to improve the efficiency, quality, and security of IT systems. Conduct process gap analysis of controls to key regulations, map to industry standards, and develop continuous compliance monitoring. Advise stakeholders on identified issues and support regulatory exams and audit engagements. Qualifications: Strong analytical and data reporting skills. Effective communication with both technical and non-technical audiences. Initiative to research, learn, and deliver; anticipates needs. Working knowledge and experience with IT control frameworks and industry standards such as COBIT, NIST Cybersecurity Framework (CSF), or similar. Technical Skills: Proficiency in Excel and PowerPoint. Experience with dashboard reporting tools (e.g., Tableau). Familiarity with security and DevOps tools. Experience with integrated GRC management solutions such as Archer Salary range: $125k-$160k+ Bonus

Required Skills & Experience 1 or more years of asset management experience minimum 1 or more years in the customer service field Organization skills Experience using Excel 1 or more years of Warehouse experience Basic understanding of computer systems, A+ certification is desired but not mandatory. Basic understanding of using digital devices to record basic inputs on software/ applications. Basic understanding of working in a ticketing tool to assign and manage workflow. Quick learner. Work in a fast-paced environment. Must be a team player. Must be able to meet deadlines. Job Description This role will be 100% onsite in Downtown Fort Worth Monday-Friday. Normal first shift hours. This candidate will update and maintain software/hardware assets using the asset management system. They will be documenting information using excel as well scheduling upgrades to new equipment. This role will not require travel. Contact users to validate asset information. Person Will also be required to drive to locations using a personal vehicle. The rate will be adjusted to accommodate mileage. * Track assets through soft or physical audits. * Process quotes and/or order requests using a ticketing system. Heavy customer contact. Update and track orders through various applications and vendor websites. Receive inventory and maintain warehouse stock. Active Directory updates. Hardware/Software Asset Management -- updating and maintaining software/hardware assets in asset management system, contacting users to validate asset information, tracking assets through soft audits. Logistics -- customer service, quote/order request and tracking, receive inventory and maintain warehouse stock. Maintaining and validating data by helping in IT Audits of physical devices at city locations. Lifecycle management -- assist refresh team to verify and validate assets on the annual replacement plan