Information Technology/Support Technician Jobs in Tinley Park, IL

Job Description Hello! Middleground Technologies located in Westchester, is looking to add a Senior IT Support Technician to it's team. This job role is focused on customer service, technical support tickets and projects, and being part of an amazing team! Lots of opportunity to grow and advance your career! If this you, we'd love to hear from you!! Job Duties We are seeking a local, experienced, highly motivated energetic self starter to join our awesome team of IT Specialists. We ask that you have at least 7 years of IT Support under your belt. Experience working for an MSP, AWS or Azure, knowledge of RMM and PSA software is a plus. Your daily duties will be to perform a variety of IT tasks for our highly valued clients on site at their offices. You will configuring and maintaining servers, firewalls, switches, Office 365, Exchange, PC's, Mac's, printers and will be asked to work on a variety of other IT related systems and software our clients may have in place. The ability to learn and adapt quickly is a must for this job; you need to be able to think on your feet and work independently. Looking to fill this role asap! Powered by JazzHR yB94XQYJpT

Job Description Are you looking for an opportunity to use your mental health recovery experience to be a change agent in the mental health field? At Thresholds, we believe in meeting people where they’re at – in their environment and on their journey to recovery. Community Support Specialists (CSS) provide mental health and substance use treatment support where it makes the most impact – in a person’s community. We value personal lived experiences with mental health recovery and are seeking a peer professional, who either has the CRSS (Certified Recovery Support Specialist) credential or is able to get the CRSS within a year. Working as a Community Support Specialist is a unique opportunity to use your lived experience to support others. Through care planning, you will be an integral part of a client’s growth and recovery. You will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors’ appointments, to benefits offices, or to the grocery store. As the identified Peer on the team, you will share your recovery story with our clients in a mutual, two-way helping process where you will learn from each other and model that recovery can happen. Each day will be a little bit different, requiring you to adapt to your client’s schedule, needs, and treatment plan. The culture at Thresholds is compassionate and supportive, providing you with the tools and resources you need for the best client care. As a peer professional, you will collaborate with your team by advocating for the clients and providing insight about the lived experience of recovery. Opportunities for training and professional development will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. To support the CRSS credential, we offer free clinical supervision, fee reimbursement, and scholarship opportunities. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization. To succeed in this role, you need: Lived and living experience with personal mental health recovery Passion for mental health advocacy Effective communication and relationship-building skills Good writing skills Strong time management and organization To be at least 21 years old A valid driver’s license, current car insurance, and daily access to a car Willingness to provide transportation to clients Many education and experience paths are eligible for this role: High school diploma or GED certificate and 5 years of supervised clinical experience Active CRSS credential Bachelor’s degree in Psychology, Social Work, or related field Bachelor’s degree in an unrelated field and 2 years of supervised clinical experience Master’s degree in Psychology, Social Work, or related field What sets Thresholds apart: Competitive pay - Base Rate: $22.25 - $24.75 per hour Commensurate with education, licensure, and experience $1000 pay increase with current CRSS Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) Dental insurance, vision insurance, choice of 4 medical insurance plans 403(b) retirement plan with 3% employer match Robust employee assistance program (EAP) Mileage reimbursement Cell phone reimbursement (up to $50/month) Public service loan forgiveness Supervision for clinical licensure at no cost (CRSS, LSW, LCSW, LPC, LCPC) Reimbursement for professional licensure and license renewal Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more. One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row. #LI-JP1

Job Description Peer Recovery Support Specialist (PRSS) provides appropriate engagement, and direct mental health support to individuals suffering from mental illness or suffering from mental illness with substance use issues, and other form of co-morbidity (i.e. diabetes, Asthma, Hypertension, etc.). The PRSS can disclose their own mental illness and/or substance use in an appropriate manner to aid individuals in coping with their own mental illnesses and/or substance use. The PRSS is employed by Wellness West participating community mental health centers. Meet with target patients and begins to build a trusting relationship. Conduct crisis assessment if applicable · Identify specific patient-identified needs and seek to begin to address them during the initial visit if possible · Engage the enrollee in the community setting to facilitate continuity of care and enrollment into enabling services · Work with enrollees to improve condition-specific self-management · Periodic rescreening of enrollees using the health risk screening tool to determine progress in addressing social determinants of health and identify any emerging issues · Participate in case reviews with other care team members (nurses, behavioral health providers, PCPs, pharmacists, social workers, care managers of high-risk enrollees as appropriate) of enrollees who are not making progress toward self-management goals QUALIFICATIONS: Requirements · High school diploma or GED · Seeking persons with lived experience. · 1-3 years working in substance use, mental health, or related field preferred Desired: · Clinical licensure (LSW, LCSW, LCP, LCPC) · Experience working with underserved, transient populations

Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Health insurance Opportunity for advancement Vision insurance The Peer Support Worker is responsible for providing guidance to individuals and families within the community. The PSW will serve as a role model, mentor, advocate, and motivator to individuals and families that have experienced a history of trauma, violence, and mental health issues. The ideal candidate will have a strong understanding of how to engage with as well as experience working individuals living with mental/behavioral health conditions. They will be responsible for assisting clients in the justice system via social outreach. The success of this role comes from the space of being compassionate, non-judgmental, having a sense of acceptance, and creating a genuine connection with the clients in which Self Theory serves. Responsibilities: Provide on and off-site, telephone support, and mobile crises intervention services to clients and families that are experiencing mental and behavioral health issues. Advocate for family members and clients as they look for ways to navigate through the journey of their family member. Lived experience with recovery, incarceration, violence, and substance abuse disorders. Speak and give real life situations as they relate to what the clint and the family may be experiencing Collaborate with Clinical Director, Case Manager, and other mental health professionals on additional services offered, referrals to other agencies, and the arrays of de-escalation techniques Maintain and Record notes as related to the client and their progress Perform other duties as assigned by the Clinical Director Educate clients and families on the development of peer-to-peer relationships. Engage in outreach programs, referral response, and comforting hand-offs concerning individuals released from detention centers, jails, prison, or may have a history of convictions. Able to be on-call 24 hours during given rotation periods (Mobile Crisis Intervention Team) Refer and follow up with Re-entry coach to assess the needs of the client Assist Clients in increasing social support networks of relatives, friends, and/or significant others. Decision Making/Skills Able to demonstrate the ability to serve underserved communities, underrepresented and vulnerable populations, including social, gender based, racial, and ethnic minorities living with mental illness, or a history of violence. Able to exhibit compassion, sensitivity, and empathy in regard to human rights, human service, and display a non-judgmental attitude towards all individuals involved. Ability to use skills, trainings, and an innovative approach when it comes to programming, treatment plans, and development of support when servicing clients at Self Theory Excellent verbal and written skills as note taking a necessity. The ability to communicate effectively and think with an open mind to aid clients and work in a team setting. Basic computer and dats entry skills Qualifications: High School Diploma, GED, or high school equivalency diploma Minimum of 1 year experience coaching and counseling individuals who have been either incarcerated, have a history of substance abuse, and or violent crimes Experience in social work, mental health, criminal justice, or a related field Firsthand/lived experience Certification as a Certified Recovery Support Specialist (CRSS) is a plus *Bilingual is a plus

We are seeking a compassionate and dedicated Recovery Support Specialist (RSS) / Certified Recovery Support Specialist (CRSS) to join our Drop-In Center team. This role is designed for individuals with lived experience in recovery who are passionate about helping others on their path to wellness. The RSS/CRSS will support individuals with mental health and/or substance use challenges by providing peer support, assisting in goal setting, and offering resources that promote self-sufficiency and recovery. JOB DUTIES Assist clients in setting personal recovery goals through individual and group sessions. Collaborate with clients and treatment teams to create recovery plans. Support the development and participation in self-help groups. Use tools like the Wellness Recovery Action Plan (WRAP) to promote client wellness. Lead discussions to address shared life challenges and coping strategies. Share personal recovery experiences to inspire hope and build connections. Conduct sessions focused on overcoming negative self-talk and developing resilience. Help clients prepare for employment, including resume building and interview skills. Support clients in developing essential social and vocational skills. QUALIFICATIONS High School Diploma or GED required. Must identify as being in recovery from mental health or substance use challenges. CRSS certification required within 18 months of employment. Experience with psychiatric disorders, psychosocial rehabilitation, or developmental disorders preferred. SMART GOALS Facilitate a minimum of three peer support sessions weekly to address coping strategies and self-esteem building. Maintain a client retention rate of at least 85% through consistent check-ins and encouragement. Provide at least two job readiness supports monthly (e.g., resume support, mock interviews). EMPLOYMENT CONDITIONS This is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the duties as described. This is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed. WORKING & PHYSICAL CONDITIONS Typical office setting with moderate physical activity. May require lifting 10–25 lbs. and occasional extended periods of walking or standing. Minimal exposure to physical risks. COMPENSATION & BENEFITS Hourly Rate: $17.00Signing Bonus: Eligible new hires may receive a signing bonus (amount to be confirmed upon offer). Comprehensive Benefits Package, including: Medical, Dental, and Vision Coverage Paid Time Off (PTO) & Holidays Professional Development Opportunities Employee Assistance Program (EAP) Occupational Risk for Exposure to TB: There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary. Friend Health – HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health – HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer. Join Our Team! If you're someone with lived recovery experience who is ready to make a meaningful impact on others, we encourage you to join our team. Your story and support can be the key to someone else's success. Help us build stronger, healthier communities.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? Job Description The Peer Support Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Peer Support Specialist has experience navigating work and school as a young adult with personal, lived experience of a mental health condition. The Peer Support Specialist will work as an integral and equal member of a small, supported employment and education team, with a goal of helping young adult clients return to meaningful employment, education, and broaden social relationships. Responsibilities: Develop collaborative and caring relationships to support clients in initiating and remaining in supported employment and education services. Share personal lived experience with obtaining and maintaining a job or attending school while also managing mental health symptoms to validate peers’ experiences, instill hope, and provide encouragement. Work with supported employment and education team to develop and maintain relationships with community supports, including jobs or internships sites, universities, training programs, etc. Educate peers, in an individual and group setting, about skills related to health and wellness while navigating school and work. Work is conducted both in clinic and in community as warranted. Work collaboratively with team to help peers crisis plan and navigate crises. Value communication and demonstrate this through use of active listening, person-first and recovery-oriented language, and timely documentation. Participate in supervision, team meetings, and trainings as applicable to the position. Advocate for peers’ needs and desires in team meetings, in community settings, and with family using knowledge of relevant rights and laws. Reflect and examine own personal motivations, judgments, and feelings related to peer work. Utilize effective self-care. Recognize personal signs of distress and understand when to seek support. Qualifications Required: Minimum of 18 years of age Possesses a high school diploma or equivalent. Has entry level employment experience. Preferred: Preferred experience with post-secondary education training, either through previous or current enrollment at university, college, or training program. Possesses lived experience in effectively coping with a mental health condition and a capacity to share their recovery story in a way that engages, inspires, and validates the experiences of young adult clients. Preferred experience with both hourly and salaried employment. Preferred certification as a Certified Recovery Support Specialist (CRSS) Additional Information Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Job Description If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you! We are now hiring for a full-time Recovery Support Specialist to join our Calumet Team! SALARY: The average starting salary for this position will fall in the range of $38,400 to $42,500 annually. Where candidates fall in this range will be based on skill and experience level. ESSENTIAL JOB FUNCTIONS: Provides information to clients and family members on mental illness, recovery and wellness, treatment options, and resources. Assists MFS clients and people the client/family identifies as their supports (with appropriate consent) e.g., significant others, parents, family, caregiver in their understanding the impact of mental health issues/symptoms and achieving the best possible outcomes for themselves/family member. Works collaboratively within a team to provide a full range of services including mental health case management and other related behavioral health and social determinants of health support. Spearheads community support interventions to facilitate illness self-management, skill building, identification and use of natural supports, and use of community resources. Reviews result of client assessments/screenings and symptom checklists and supports clients when needed to complete symptom checklist. Conducts outreach and engagement for clients who may not be engaged in care or consistently miss appointments. Provides medication monitoring and/or training to clients. Participates in team meetings, huddles, and drop-in service time available to the team’s clients. Co-facilitates groups as requested. Assists team in identifying strengths and needs of clients. Supports clients when transitioning to another level of care. Maintains awareness of community resources and works to ensure service delivery maximizes available resources and services available within MFS and the community, as appropriate. Prioritizes activities in collaboration with the supervisor to optimize client service delivery and achieve performance expectations. Recognizes when to ask for help to maintain their own wellness plan. Maximizes opportunities to expand knowledge and skills, and utilizes techniques learned. Provides consultation to agency staff and the community, as needed, utilizing expert skills in training, conducting seminars, and working on special projects, as requested. May serve on agency-wide committees and work groups or on community committees, as approved by supervisor and agency leadership. Other duties as assigned KNOWLEDGE, SKILLS, and ABILITIES: Peer/RSS must be an individual who is in recovery and has successfully navigated the MH and/or Substance Abuse system/s for his/herself and/or family member. Ability to communicate effectively in both oral and written form. Ability to work effectively with diverse individuals and groups. Positive attitude and self-motivation. Effective interpersonal skills. Demonstrated good judgment in maintaining responsibilities of the position in advocating for the best interest of consumers served. Must have basic computer skills. QUALIFICATIONS: Bachelor’s Degree or Certified Recovery Support Specialist (CRSS) preferred or attained within six (6) months of hire preferred. Certified Alcohol and Drug Counselor (CADC) or experience working with clients experiencing substance use preferred Highschool diploma, GED, or above required. ADDITIONAL REQUIREMENTS: Satisfactorily pass all screenings and criminal background checks. TRANSPORTATION/TRAVEL REQUIREMENTS: Driving for work required with transportation of clients preferred in a personally owned vehicle. Travel between sites not required. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal. Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! Some highlights include: Blue Cross and Blue Shield Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date. FREE General Medicine and Behavioral Health Teladoc services provided to all team members. Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility. And so much more! Make sure you click here to see the full suite of benefits offered! MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been an industry leader known for technical expertise, value, best-in-class product availability, and driving customer loyalty for nearly 90 years and counting. TEC is also the Midwestern states largest distributor of air conditioning, heating, and refrigerant equipment, related parts, and supplies. We offer exceptional compensation packages; full benefits include health, dental, life, and AD&D insurance, paid holidays & vacation, and 401(k) with company matching. *Job Description* The position of Tech Support Adviser has the responsibility of providing technical and application support as well as technical training to TEC customers, outside TEC Sales, and internal TEC Sales support. The following details are not definitive and subject to change based on organizational needs. *Responsibilities* * Maintain a complete working knowledge of the technical aspects in Heating, Ventilation, and Air Conditioning equipment distributed by TEC. * Provide technical and application support via phone or field job site visits to TEC customers. * Provide technical and application support for inside and outside sales staff. * Provide technical support for TEC parts division. *Skills, Knowledge, & Abilities* * Complete understanding of HVACR systems and applications. * Understanding of refrigerant pipe design. * Must have good public relations skills. * Computer skills; Microsoft Office suite, Excel, Microsoft Outlook, some PIC programming knowledge. * Well organized. * Team oriented. * Exceptional problem-solving skills. *Education & Experience * * 3-year Trade school degree in HVACR, or completion of a union apprentice program in the HVACR environment. * 10 years' experience in the HVACR industry related to service and installation. *Physical Demands Working Conditions & Physical Requirements* * General office environment. * Routine use of office equipment such as computers, phones, filing cabinets, and fax machines * Requires seating for extended amounts of time, manual dexterity for working with computer keyboards. * Job site visits requiring roof access via ladders and scuttle Accesses. * Must be able to carry a backpack weighing up to 50 pounds at job sites. *Job Hours* Monday through Friday 8am to 5pm *Salary Expectations* Minimum Starting Salary of $56,000 Starting Salary Based on Experience Job Type: Full-time Pay: From $56,000.00 per year Benefits: * 401(k) * 401(k) 3% Match * Dental insurance * Employee assistance program * Health insurance * Health savings account * Life insurance * Paid time off * Referral program * Vision insurance Schedule: * Monday to Friday Application Question(s): * Has 3-year trade school degree in HVACR, or completion of a union apprentice program in the HVACR environment. Experience: * HVAC: 3 years (Preferred) Work Location: In person

Job DescriptionDescription: Peer Support Specialist (ACT) – Envision Unlimited Are you ready to take the next step in your career? Envision Unlimited is seeking a passionate Peer Support Specialist for our Assertive Community Team (ACT) to join our multidisciplinary team. In this role, you will serve as a member of a multi-disciplinary team together with doctors and nurses, clinicians and case managers under the direction of a team leader. The Peer Mentor will use life experiences and knowledge of the mental health system to engage clients in active treatment, provide encouragement and support, education and recreational opportunities to help clients thrive in a community setting. What We're Looking For: A strong passion for mental health advocacy Excellent communication and active listening skills Flexibility and adaptability to meet both staff and client needs Outstanding time management and organizational abilities A valid driver’s license, current car insurance, and access to a personal vehicle Willingness to transport clients in your own car when needed Provide outreach and engagement services to individual clients participating in the ACT Program Share stories of own success in accordance with comfort level Facilitate group conversation with clients, family members and legal guardians about available resources at Envision Unlimited and the MH system at large. Have input in the development of treatment plan goals Accompany clients on recreational activities and Drop-in Center events Assist staff to develop resources for clients and link them to appropriate services Provide individual and group peer counseling Develop Crisis and medication adherence plans with clients Provide other duties as assigned, required, or specifically negotiated with the supervisor Compensation & Benefits: Base Salary: $40,000 per year + additional quarterly productivity bonuses Paid Time Off: 11 Vacation days, 12 paid Holidays, 3 sick days, 3 personal days Illinois Paid Leave: 40 hours (accrued) Insurance: Medical, dental, and vision coverage Retirement: 403(b) plan Additional Benefits: Employee Assistance Program (EAP) Mileage reimbursement Public Service Loan Forgiveness eligibility Cell phone reimbursement (or use of company phone) Free clinical supervision for licensure (LSW, LCSW, LPC, LCPC) Reimbursement for professional licensure and renewal fees Include boutiques of voluntary benefits Cell phone allowance as well as annual tuition assistance Requirements:

Skills & Experience Required: · Bachelor's Degree preferred · Two-four years of experience configuring, installing, troubleshooting and repairing printers, PC and laptops · Ability to provide technical support to computer users both on the telephone and face-to-face when necessary · Strong amount of technical knowledge of Windows XP, Windows 7, Microsoft Office 2003/2007 products, Market Data Applications (ex. Bloomberg) and telephony environments. Expert level knowledge in at least one of these areas. · Ability to broaden knowledge in the functional areas of IT and be proficient in 2 or more functional areas · Strong basic execution capabilities within functional areas of IT · Moderate proficiency in troubleshooting desktop computer issues, both hardware and software · Ability to manage a work queue in a ticketing system · Work overtime hours, weekend hours and on-call hours as required · Excellent customer services skills; good telephone presence. · Ability to handle multiple tasks and prioritize appropriately Requirements: The Service Desk Technician will perform a variety of support activities including but not limited to the remediation of desktop computer issues and the support of desktop computer users with their hardware and software needs. He or she will answer phone calls and log issues with an incident tracking system. The Technician will escalate and track issues when immediate resolution is not possible. The Technician will perform other duties in service to the Technical Services department as required Key Responsibilities: · Provide initial troubleshooting of application and hardware issues. Issues of moderate complexity for any type of desktop hardware and software should normally be solved without assistance. In at least one technical area of specialization, incumbent should be able to solve problems of the highest complexity. For more complex issues in areas beyond the incumbents primary area of specialization, incumbent will collect data and escalate complex issues to Senior Service Desk or Desktop support staff and track those issues through completion · Will solve issues for moderately complex problems in all technical areas and will solve extremely complex problems in at least one technical area. · Apply policies to situations with minimal interpretation. Supervision Received/Provided: · Performing project work as assigned under the supervision of a lead or manager. · Team player attitude, excellent communication skills, and the capacity to work with minimum supervision; good customer handling skills. · The focus of a service desk person is to stay at the service desk and service people over the phone. Some problems are more easily handled in person, also during periods of high call volume, problems may be delegated to a desk top support person from a service desk person for reasons of efficiency Provide Level 1 technical support for users of desktop hardware and software in the same location and level 2 technical support for users of desktop hardware and software in remote locations. · For any problem where the user is in the same location, during periods of very high call volume, incumbent may forward the problem to a desktop support technician even if they are technically capable of solving it themselves. · Contribute to work flow or process change/redesign to the team where improvements are identified through troubleshooting · Performing Active Directory actions such as password resets and data entry, as required. Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

North Dakota Site Service Technician Located in Stanton, North Dakota Occasional weekend work may be required. Fuel Tech is a leading technology company engaged in the worldwide development, commercialization and application of state-of-the-art proprietary technologies for air pollution control, process optimization, combustion efficiency, and advanced engineering services. These technologies enable customers to operate efficiently in a cost-effective and environmentally sustainable manner. Position Overview: Position located in Stanton, North Dakota ...Under the guidance of the Fuel Chem (Site) Manager, the Site Service Technician will assist with the installation and ongoing operation of Fuel Chem system installations. The candidate will be trained in the operation and maintenance of the system, its equipment, and components. This position is located at a specific site but may volunteer to travel and participate in the installation support, startup and field optimization of new installations at other sites. Essential Duties and Responsibilities: Thoroughly reviews and becomes familiar with all project equipment and systems. Performs basic preventative and corrective maintenance on mechanical, electrical and control systems. Receives chemical shipments and ensures that the proper paperwork is provided, and the shipment is properly transferred into the site tanks. Ensure there are no chemical releases. Verifies the correct performance of the system by observing the equipment in operation, checking calibrations, performing draw-down tests and reviewing data. Assists with inspections of the boiler/furnace to survey the formation of slag and fouling. Maintains good Disciplined Site Service records. Prepare daily logs and periodic operation reports as assigned or requested. Makes field visits to assigned regional sites as required to observe work, review progress, resolve issues and attend project meetings. Always performs the job in a safe and responsible manner; abiding by all laws, codes, FTI policies and site-specific work rules; and striving to delight the client with performance and results. Other tasks and duties as may be assigned. Supervisory Responsibilities: The Site Service Technician does not have direct supervision responsibilities. Education and/or Experience: Requires a High School Diploma and proven experience operating or maintaining mechanical equipment; a skilled trade or some college course work is desirable. This position requires an individual who is mechanically inclined, skilled in the use of common tools, and has the ability to use a computer for email and non-complex spreadsheet and word processing software. Other Requirements: This job position is field based at a client's boiler plant and may include voluntary travel to other sites in the region for extended periods of two weeks away from the primary site. Good interpersonal and communication skills are essential when interacting with clients, contractors, suppliers, and employees. Must be a self-starter and able to work without direct supervision on a daily basis. Specific computer or testing skills may be required for some assignments. Physical Requirements: Usually walking, climbing stairs and ladders; long periods of exposure to hot and dirty boiler room environment; may work indoor or outdoor in all weather; regularly carries 25lbs or more. Competencies Required: Analytical - Synthesizes information; Collects and researches data; Applies workflows, checklists, work instructions and procedures. Ability to prioritize and solve practical problems and apply good engineering judgement during the life of a project. Work in in office or site conditions where there may be limited or ambiguous guidance available on solving technical control issues. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information. Oral Communication - Speaks clearly and persuasively; must possess good listening skills. Written Communication - Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information. Must possess basic ability to use MS Office and PowerPoint. Quality Management - Demonstrates accuracy, thoroughness, and attention to detail. Judgment - Displays willingness to make decisions, Exhibits sound and accurate judgment. EEO Statement We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Are you passionate about tackling complex technical challenges while building strong relationships with customers? Do you thrive in a fast-paced environment with cutting-edge technology? If you enjoy problem-solving, learning new skills, and making an impact, we want to hear from you! Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is seeking an IT Technician - Tier 2 to join our team. We are committed to a great work environment and delivering fast, reliable service to our clients. If you want to grow your skills, make an impact, and be part of a collaborative team, we'd love to connect! As an IT Technician - Tier 2, you'll analyze, troubleshoot, and resolve technical issues for various businesses, ensuring smooth operations. If you're a tech-savvy problem solver eager to grow and make an impact, let's connect! To the qualified IT Technician - Tier 2 we offer: Competitive Compensation - $70,000 - $90,000, based on experience Sign-On Bonus - Join our team and get rewarded from the start Paid Overtime - Earn extra for the hard work you put in Generous Paid Time Off - Start with 15 days of PTO per year plus holidays Comprehensive Health Benefits - Medical insurance to keep you covered 401(k) with Company Match - Invest in your future. Mileage Reimbursement - Get compensated for travel to client sites Company-provided Equipment - Work with a company laptop and phone Career Growth Opportunities - Ongoing training and certifications. Supportive Work Environment - Join a team that values collaboration, learning, and innovation Primary Duties of the IT Technician - Tier 2: Technical Support & Troubleshooting Provide escalated support for complex technical issues Diagnose and resolve hardware, software, and network issues Support Active Directory, Office 365, VPNs, and cloud-based services. Network & System Administration Administration of network devices, firewalls, switches, and access points. Maintain IT documentation, including network and system configurations. Client & Vendor Coordination Act as an escalation point for Tier 1 technicians Communicate effectively with clients to ensure excellent customer service. Continuous Improvement & Documentation Keep IT documentation updated, including articles for troubleshooting Identify recurring issues and recommend long-term solutions Stay up to date with industry trends, certifications, and emerging technologies Professional Expectations for the IT Technician - Tier 2: Alignment with Company Values Excellent Communication & Customer Service Problem-Solving & Logical Thinking Time Management & Organization Teamwork & Leadership Willingness to Learn & Taking Initiative Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois. Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, you'll work directly with clients, providing the technology solutions they need to achieve their business goals. Apply online today to get started!

About Phibro Animal Health Corporation Phibro Animal Health Corporation is a publicly traded, global organization with a rich history in animal health and nutrition as a manufacturer and marketer of medicated feed additives, vaccines, nutritional specialty products, and mineral nutrition. We strive to be a trusted partner with livestock producers, farmers, veterinarians, and consumers who raise or care for farm and companion animals by providing solutions to help them maintain and enhance the health of their animals. Phibro is a diversified company in manufacturing and marketing products for ethanol performance, microbials for plants, home and industrial applications, and specialty chemicals for various industrial markets. In addition to, Phibro's revenues are in excess of $1 billion and are supported by over 2,300 employees worldwide. At Phibro, people are our greatest asset. We strive to develop a diverse workforce that fosters an environment where people feel supported in openly sharing their creativity and skills that allows them to be the most successful that they can be. If you are interested in working for Phibro and feel that you do not meet all qualifications, we encourage you to apply as you might be the right candidate for this role or other positions. The Manufacturing Site IT Technician is an integral part of our Network and Computing Services team based out of our US - Chicago Heights, IL site. Compensation range for this position is $88,000.00 -$110,000.00 Position Details Individuals in this position must be knowledgeable with concepts, policies, procedures, and the software images utilized in the plant and administrative offices and must be able to communicate technical terminology with effective suitable language for non-technical customers. Provide IT support for the manufacturing location. That includes: Local End User Support for all IT related manufacturing systems and interfaces, Conference Rooms, PC Hardware & Software, mobile devices, Printers, user accessibility, and related issues so the local and remote users are able to perform their assigned duties on a daily basis. Work closely with the corporate IT team to resolve issues that are affecting the IT applications, servers, networks and 3rd party infrastructure at the manufacturing site. Key Responsibilities * Work with the Service Desk to Order, Build, and configure new PCs including installation of software along with end user customizations. Deliver PC to end users with instructions and provide the appropriate orientation. * Manage, monitor, support all AV related equipment and services in the local conference/meeting rooms * Perform Move, adds, and changes on office phones and systems. * Provide hardware and software support, in person or via the telephone, on a wide range of systems, including workstation hardware, specialized business applications and general productivity software found at the location. * Provide answers and solutions to complex questions and problems concerning Windows desktop configuration, networking, printing, and standard desktop hardware and software. * Monitor and update ITSM system for local tickets. This includes managing open tickets and updating end users appropriately on the status of their issue. Escalate tickets as necessary to management per approved guidelines. * Address customer complaints and escalations and report them to your manager. * Ensure you meet or exceed all SLAs. * Provide white glove support for senior management executives and high-profile customers to ensure their needs are handled expeditiously * Ensure obsolete equipment is properly disposed of in accordance with Phibro polices. Local, state, and federal government mandated requirements must be followed on all disposal activities * Lead and manage local projects, systems and procedures to meet departmental goals * Provide local support to the Infrastructure and Operations team reacting to local operational status of servers, WAN circuits, routers, network hubs, and switches across the location. Key Competencies Accountable Adaptable Attentive Listening Business Acumen Championing Customer Needs Committed Collaborative Communicating Effectively Coordinating Project Activities Creating and Maintaining Networks Critical Thinking Customer Service Orientation Delivering High Quality Work Demonstrating Initiative Detailed Oriented Displaying Technical Expertise Driving Projects to Completion Driving Continuous Improvement Establishing Relationships Evaluating and Implementing Ideas Interacting with People at Different Levels Interpersonal Skills / Communication Managing Time Prioritizing and Organizing Work Problem Solving Pursuing Self-Development Serving Customers Showing Caring and Understanding Supporting Change Supporting Coworkers Supporting Organizational Goals Testing and Troubleshooting Thinking Globally Trustworthy Using Computers and Technology Working with Diverse Populations Skills Excellent Written and Verbal Communication Skills Interpersonal skills sufficient to communicate verbally and in writing with others in an objective and cooperative manner. Ability to maintain a positive attitude and treat each client and coworker with courtesy and respect. Ability to translate client needs into products/services. Able to handle client complaints with calm demeanor and professional attitude. Able to technically assist and understand client needs and provide problem resolution. Develop and maintain relationships with internal and external clients. Must have business acumen, energy and drive, positive attitude, client focused, flexible and empathetic. Must have planning skills sufficient for establishing work priorities and meeting client commitments. High degree of time management skills and ability to handle multiple priorities and projects at once. Advanced organizational skills. Ability to demonstrate and provide examples of continuous personal development and improvement. Advanced skills using Microsoft office programs. Education & Experience * Undergraduate degree or equivalent combination of formal technical education relevant experience * Minimum 2 years' experience in a Desktop Support environment * Minimum 2 years' experience in a Helpdesk/Service Desk environment * Minimum 2 years' experience in networks, operating systems, storage platforms, and virtual servers. * Working experience with a customer service ticketing system, such as Service-Now * Ability to multitask and handle multiple priorities * Ability to work independently, with minimal supervision * Ability to work weekends, evenings, holidays, and on-call * Ability to interface with senior management * Must exhibit the following traits and behaviors: To learn more about Phibro Animal Health's competitive benefits package, please click here: Phibro Benefits. Phibro is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law. Business Unit: Corporate Division: Corporate Department: Network and Computing Services Location: US - Chicago Heights, IL Work Schedule: Monday - Friday (Standard Work hours)

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Title: Deskside Support Specialist Duration: 12+Months (Possible Extension) Location : CHICAGO, IL (Onsite) SKILLS OVERVIEW (List or Overview): · Candidate requires 5-7+ years of Deskside Break/Fix troubleshooting and solutioning experience in larger corporate environments. · Must have provided VIP level Support · The support platform is Microsoft OS including Win7 and some Win10 (piloting). · In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds. · The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. · This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices. · The candidate must be able to provide on-site and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools. · Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written. Additional Information For more information, Please contact Shubham ************

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 46 states in four distinct categories: Dental Care, Urgent Care, Pet Care, and Medical Aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of four consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Lovet Veterinary Clinics and Chapter Aesthetic Studio. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. We are currently looking for a Senior Desktop Support Specialist who will provide reliable, high-quality support services to our Executive Level users. The ideal candidate for this position is a reliable, adaptable, thought-leading IT desktop support professional capable of maintaining high work standards while independently managing their work. The candidate will also cultivate customer service excellence approach, developing relationships focused on collaboration and will have direct communication with TAG Executives, other end users, and peers. This position also will work as needed with other initiatives, including assisting with projects, interacting with diverse technologies, and partnering with stakeholders in other departments. Responsibilities Provides in-person and remote user assistance and ServiceNow ticket resolution for Audio Visual (AV) and Executive Support needs. Diagnoses and troubleshoots basic problems with technical systems to maintain proper functionality and can resolve more complex escalated issues as needed. Sets up, maintains, and troubleshoots a variety of AV systems, including Teams Room Systems, Crestron, and others, ensuring ideal communication and presentation experiences. Coordinates and conducts regular proactive AV system checks and maintenance. Educates and guides executives and users on the use of AV technology to enhance productivity. Collaborates with IT teams to implement new AV solutions to meet evolving business needs. Maintains up-to-date knowledge of the latest AV technologies and best practices to continuously improve service quality. Documents relevant AV issues and their resolutions in the IT knowledge base. Interacts with vendors to resolve issues and projects. Assists with projects and implementation of policies as needed. Can perform tasks & projects independently and autonomously. Experience Associates Degree in Computer Science/similar field or commiserate experience with a role in an enterprise environment with a focus on Audio-Visual technology and executive support. Demonstrated expertise in troubleshooting and maintaining AV Technologies - Teams Systems, Video Walls, Digital Signage, Crestron, and other AV technologies. Knowledge of a modern ticketing system (such as ServiceNow) required. Good organization, time management, and problem-solving skills required. Strong communication skills with the ability to provide clear instructions and explanations to non-technical users. Hands-on, collaborative working style with a service driven mindset needed. Adaptable and willing to learn new technology and processes. Experience providing executive desktop support in an enterprise environment preferred. A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match This role is onsite 4 days/week in our Chicago office in the Fulton Market District Salary: $28.75-38.90/hour

Why Bally's: Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: As an IT Technician, install and maintain computer systems and networks. You will also instruct users of the systems to ensure appropriate, efficient, and safe usage of the IT infrastructure. Responsibilities: * Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere * Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations * Set up workstations with computers and necessary peripheral devices * Check computer hardware to ensure proper and efficient functionality * Install and configure appropriate software and functions according to specifications * Develop and maintain local networks in ways that optimize performance * Ensure security and privacy of networks and computer systems * Provide orientation and guidance to users on how to operate new software and computer equipment * Organize and schedule upgrades and maintenance without deterring others from completing their work * Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etcetera) * Maintain records and logs of repairs and fixes and maintenance schedule * Identify computer or network equipment shortages and place orders * Perform other duties as assigned Qualifications: * Must be 21 years of age or older * Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board * Must have a high school diploma or equivalent * Must have practical experience installing and maintaining systems * Must have excellent communication, and analytical * Must have open work availability to work nights, weekends, and holidays What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts * Target Salary Range: $21.50 - $25.75/hr Physical Demands & Work Environment: * Frequently required to lift up to a maximum of 30 pounds * Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead * The work environment contains bright lights, loud noise, and stressful situations.

Why Bally's: Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: As an IT Technician, install and maintain computer systems and networks. You will also instruct users of the systems to ensure appropriate, efficient, and safe usage of the IT infrastructure. Responsibilities: • Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere • Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations • Set up workstations with computers and necessary peripheral devices • Check computer hardware to ensure proper and efficient functionality • Install and configure appropriate software and functions according to specifications • Develop and maintain local networks in ways that optimize performance • Ensure security and privacy of networks and computer systems • Provide orientation and guidance to users on how to operate new software and computer equipment • Organize and schedule upgrades and maintenance without deterring others from completing their work • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etcetera) • Maintain records and logs of repairs and fixes and maintenance schedule • Identify computer or network equipment shortages and place orders • Perform other duties as assigned Qualifications: • Must be 21 years of age or older • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board • Must have a high school diploma or equivalent • Must have practical experience installing and maintaining systems • Must have excellent communication, and analytical • Must have open work availability to work nights, weekends, and holidays What's in it for you: • Competitive Salary with annual performance reviews • Comprehensive health coverage plan that includes medical, dental, and vision • 401(K)/ Company Match • Access Perks and Childcare discounts • Target Salary Range: $21.50 - $25.75/hr Physical Demands & Work Environment: • Frequently required to lift up to a maximum of 30 pounds • Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead • The work environment contains bright lights, loud noise, and stressful situations.

The Peer Support Specialist uses their personal experience with recovery from substance use and/or mental health disorders to support others on their recovery journey. They work closely with clients and clinical staff to provide mentorship, guidance, and resources that promote wellness, resilience, and empowerment. JOB DUTIES Build trusting relationships by offering personal recovery experiences, encouragement, and hope. Help clients access housing, healthcare, education, and recovery-related resources. Support clients in setting recovery goals and tracking their progress. Act as a client advocate and empower self-advocacy. Lead or co-facilitate peer recovery groups and support sessions. Conduct outreach to engage disconnected clients and provide recovery information. Maintain accurate documentation in line with agency and regulatory standards. Attend ongoing training to stay informed of best practices in peer support. Perform additional duties as assigned. QUALIFICATIONS Lived experience with sustained recovery (minimum 1 year) from substance use, mental health, or co-occurring disorders. Certification as a CRSS or CPRS (or willingness to obtain within 1 year of hire). Strong interpersonal and communication skills. Ability to set and maintain professional boundaries. Demonstrated empathy, problem-solving ability, and cultural awareness. Experience working in diverse and multidisciplinary teams preferred. PHYSICAL REQUIREMENTS The physical demands described are representative of those that must be met by an employee to successfully perform. The employee frequently is required to stand, walk, reach with hands and arms. The employee must occasionally lift and/or move up to ten pounds. EMPLOYMENT CONDITIONS This is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the duties as described. This is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed. WORKING CONDITIONS (The unavoidable, externally imposed conditions under which the work must be performed, and which create hardship for the incumbent including the frequency and duration of occurrence of physical demands, environmental conditions, demands on one’s senses, and mental demands.) COMPENSATION & BENEFITS Hourly Rate: $17.00 Comprehensive Benefits Package, including: Medical, Dental, and Vision Coverage 403(b) Retirement Plan with Employer Contributions Paid Time Off (PTO) & Holidays Professional Development Opportunities Employee Assistance Program (EAP) Mileage reimbursement for travel Occupational Risk for Exposure to TB: There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary. Friend Health – HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health – HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer. Join Our Team! At Friend Health – HRDI, we believe that healing is strengthened by hope, connection, and community. As a Peer Support Specialist, you'll bring your lived experience to a mission-driven team committed to recovery and wellness. If you're passionate about helping others thrive and want to make a difference—this is your place. Join us and be part of a team that empowers change every day.

Job DescriptionAre you passionate about tackling complex technical challenges while building strong relationships with customers? Do you thrive in a fast-paced environment with cutting-edge technology? If you enjoy problem-solving, learning new skills, and making an impact, we want to hear from you! Master Solutions, a growing Managed IT Services Provider in Naperville, IL, is seeking an IT Technician - Tier 2 to join our team. We are committed to a great work environment and delivering fast, reliable service to our clients. If you want to grow your skills, make an impact, and be part of a collaborative team, we’d love to connect! As an IT Technician - Tier 2, you'll analyze, troubleshoot, and resolve technical issues for various businesses, ensuring smooth operations. If you're a tech-savvy problem solver eager to grow and make an impact, let’s connect! To the qualified IT Technician - Tier 2 we offer: Competitive Compensation – $70,000 - $90,000, based on experience Sign-On Bonus – Join our team and get rewarded from the start Paid Overtime – Earn extra for the hard work you put in Generous Paid Time Off – Start with 15 days of PTO per year plus holidays Comprehensive Health Benefits – Medical insurance to keep you covered 401(k) with Company Match – Invest in your future. Mileage Reimbursement – Get compensated for travel to client sites Company-provided Equipment – Work with a company laptop and phone Career Growth Opportunities – Ongoing training and certifications. Supportive Work Environment – Join a team that values collaboration, learning, and innovation Primary Duties of the IT Technician - Tier 2: Technical Support & Troubleshooting Provide escalated support for complex technical issues Diagnose and resolve hardware, software, and network issues Support Active Directory, Office 365, VPNs, and cloud-based services. Network & System Administration Administration of network devices, firewalls, switches, and access points. Maintain IT documentation, including network and system configurations. Client & Vendor Coordination Act as an escalation point for Tier 1 technicians Communicate effectively with clients to ensure excellent customer service. Continuous Improvement & Documentation Keep IT documentation updated, including articles for troubleshooting Identify recurring issues and recommend long-term solutions Stay up to date with industry trends, certifications, and emerging technologies Professional Expectations for the IT Technician - Tier 2: Alignment with Company Values Excellent Communication & Customer Service Problem-Solving & Logical Thinking Time Management & Organization Teamwork & Leadership Willingness to Learn & Taking Initiative Master Solutions, Inc. has been in business for 30 years, serving small and medium-sized businesses in the Chicago area in multiple industries and is excited about what's on the horizon. We are located in Naperville, Illinois. Join our dynamic team, gain valuable hands-on experience, and receive expert training from seasoned professionals. As a key player on the front lines, you’ll work directly with clients, providing the technology solutions they need to achieve their business goals. Apply online today to get started! Powered by JazzHR kZDCQgdpyP